// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x9567=['none','[OUTBOUND]','destcalleridnum','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','toUpperCase','lodash','request-promise','md5','util','ioredis','../../../../config/logger','zendesk','defaults','localhost','redis','application/json','info','Creating\x20new\x20ticket...','%s/tickets.json','remoteUri','POST','merge','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','format','%s/search.json','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','results','length','filter','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','authType','password','%s:%s','username','token','%s/token:%s','Basic\x20%s','toString','base64','debug','[HTTP]','forEach','type','string','customField','toLowerCase','content','idField','variable','custom_fields','variableName','customVariable','Variable','push','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat'];(function(_0x576170,_0x1712ae){var _0x397c70=function(_0x2eb9de){while(--_0x2eb9de){_0x576170['push'](_0x576170['shift']());}};_0x397c70(++_0x1712ae);}(_0x9567,0xdc));var _0x7956=function(_0x5cd8c2,_0x510877){_0x5cd8c2=_0x5cd8c2-0x0;var _0x22e4c6=_0x9567[_0x5cd8c2];return _0x22e4c6;};'use strict';var _=require(_0x7956('0x0'));var rp=require(_0x7956('0x1'));var md5=require(_0x7956('0x2'));var util=require(_0x7956('0x3'));var Redis=require(_0x7956('0x4'));var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require(_0x7956('0x5'))(_0x7956('0x6'));config['redis']=_[_0x7956('0x7')](config['redis'],{'host':_0x7956('0x8'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x7956('0x9')]));function emit(_0x31b50d,_0x48b2b3,_0x3c213a){io['to'](_0x31b50d)['emit'](_0x48b2b3,_0x3c213a);}var headers={'Content-Type':_0x7956('0xa'),'Accept':_0x7956('0xa')};function getTicket(_0x53310c,_0x127891,_0xe825,_0x5919db,_0x1fd87b){logger[_0x7956('0xb')](_0x7956('0xc'));return request({'uri':util['format'](_0x7956('0xd'),_0x53310c[_0x7956('0xe')]),'method':_0x7956('0xf'),'body':{'ticket':_[_0x7956('0x10')]({'requester_id':_0xe825['id'],'submitter_id':_0x127891?_0x127891['id']:undefined,'assignee_id':_0x127891?_0x127891['id']:undefined,'tags':getTags(_0x5919db['Tags'],_0x7956('0x11')),'subject':intUtil[_0x7956('0x12')](_0x5919db[_0x7956('0x13')],_0x1fd87b,'\x20'),'description':intUtil['getString'](_0x5919db[_0x7956('0x14')],_0x1fd87b,'\x0a'),'comment':{'public':![],'body':intUtil[_0x7956('0x12')](_0x5919db[_0x7956('0x14')],_0x1fd87b,'\x0a')}},getCustomFields(_0x5919db[_0x7956('0x15')],_0x1fd87b))}})[_0x7956('0x16')](function(_0x3d952d){logger[_0x7956('0xb')](_0x7956('0x17'));return _0x3d952d[_0x7956('0x18')];});}function getUser(_0x6a6d78,_0x41d67a){if(intUtil[_0x7956('0x19')](_0x41d67a)){logger[_0x7956('0xb')](_0x7956('0x1a'),_0x41d67a);return request({'uri':util[_0x7956('0x1b')](_0x7956('0x1c'),_0x6a6d78['remoteUri']),'qs':{'query':util['format'](_0x7956('0x1d'),_0x41d67a)}})[_0x7956('0x16')](function(_0x5041a4){if(_0x5041a4[_0x7956('0x1e')]){logger['info'](_0x7956('0x1f'));return _[_0x7956('0x20')](_0x5041a4['results'],{'email':_0x41d67a,'role':_0x7956('0x21')});}else{logger[_0x7956('0xb')](_0x7956('0x22'));return request({'uri':util['format'](_0x7956('0x23'),_0x6a6d78['remoteUri'])})[_0x7956('0x16')](function(_0x5100d8){logger[_0x7956('0xb')](_0x7956('0x24'));return _0x5100d8[_0x7956('0x25')];});}});}else{logger[_0x7956('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x7956('0x1b')](_0x7956('0x23'),_0x6a6d78[_0x7956('0xe')])})['then'](function(_0x53d1c4){logger[_0x7956('0xb')](_0x7956('0x24'));return _0x53d1c4[_0x7956('0x25')];});}}function getEndUser(_0x1c407a,_0x4572b2,_0x4e5b2d){logger[_0x7956('0xb')](_0x7956('0x26'),_0x4e5b2d);return request({'uri':util[_0x7956('0x1b')](_0x7956('0x1c'),_0x1c407a[_0x7956('0xe')]),'qs':{'query':util[_0x7956('0x1b')]('type:user\x20role:end-user\x20phone:%s',_0x4e5b2d)}})[_0x7956('0x16')](function(_0x33401e){var _0x377261;if(_0x33401e[_0x7956('0x27')][_0x7956('0x28')]){_0x33401e[_0x7956('0x27')]=_[_0x7956('0x29')](_0x33401e[_0x7956('0x27')],{'suspended':![],'role':_0x7956('0x2a')});if(_0x33401e[_0x7956('0x27')][_0x7956('0x28')]){_0x377261=_[_0x7956('0x2b')](_0x33401e[_0x7956('0x27')]);}}if(_0x377261){logger[_0x7956('0xb')](_0x7956('0x2c'));return _0x377261;}else{logger[_0x7956('0xb')](_0x7956('0x2d'));return request({'uri':util[_0x7956('0x1b')](_0x7956('0x2e'),_0x1c407a[_0x7956('0xe')]),'method':'POST','body':{'user':{'role':_0x7956('0x2a'),'name':util[_0x7956('0x1b')](_0x7956('0x2f'),_0x4572b2||_0x4e5b2d),'phone':_0x4e5b2d}}})[_0x7956('0x16')](function(_0x3e5e14){logger[_0x7956('0xb')]('Enduser\x20created.');return _0x3e5e14[_0x7956('0x25')];});}});}function getAuth(_0x18fdc6){var _0x50d8cc;if(_0x18fdc6[_0x7956('0x30')]===_0x7956('0x31')){_0x50d8cc=util[_0x7956('0x1b')](_0x7956('0x32'),_0x18fdc6[_0x7956('0x33')],_0x18fdc6[_0x7956('0x31')]);}else if(_0x18fdc6[_0x7956('0x30')]===_0x7956('0x34')){_0x50d8cc=util[_0x7956('0x1b')](_0x7956('0x35'),_0x18fdc6[_0x7956('0x33')],_0x18fdc6[_0x7956('0x34')]);}return util[_0x7956('0x1b')](_0x7956('0x36'),new Buffer(_0x50d8cc)[_0x7956('0x37')](_0x7956('0x38')));}function request(_0x5647fa){logger[_0x7956('0x39')](_0x7956('0x3a'),JSON['stringify'](_0x5647fa));return rp(_[_0x7956('0x7')](_0x5647fa,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x56f18a,_0x4d7dcd){var _0x47b857=[];if(_0x56f18a&&_0x56f18a[_0x7956('0x28')]>0x0){_0x47b857=_['map'](_0x56f18a,_0x4d7dcd);}return _0x47b857;}function getCustomFields(_0x1fc3aa,_0x2cb54e){var _0x1c8048=[];var _0x26f7b5={'custom_fields':[]};if(_0x1fc3aa[_0x7956('0x28')]>0x0){_[_0x7956('0x3b')](_0x1fc3aa,function(_0x417f6d){if(_0x417f6d[_0x7956('0x3c')]===_0x7956('0x3d')&&_0x417f6d['nameField']&&!_0x417f6d[_0x7956('0x3e')]){_0x26f7b5[_0x417f6d['nameField'][_0x7956('0x3f')]()]=_0x417f6d[_0x7956('0x40')][_0x7956('0x37')]();}else if(_0x417f6d[_0x7956('0x3c')]==='string'&&_0x417f6d[_0x7956('0x41')]&&_0x417f6d[_0x7956('0x3e')]){_0x26f7b5['custom_fields']['push']({'id':_0x417f6d[_0x7956('0x41')],'value':_0x417f6d['content'][_0x7956('0x37')]()});}else if(_0x417f6d[_0x7956('0x3c')]===_0x7956('0x42')&&_0x417f6d['variableName']&&_0x417f6d[_0x7956('0x41')]&&_0x417f6d[_0x7956('0x3e')]){_0x2cb54e[_0x417f6d['variableName']]&&_0x26f7b5[_0x7956('0x43')]['push']({'id':_0x417f6d[_0x7956('0x41')],'value':_0x2cb54e[_0x417f6d[_0x7956('0x44')]][_0x7956('0x37')]()});}else if(_0x417f6d[_0x7956('0x3c')]===_0x7956('0x45')&&_0x417f6d['Variable']&&_0x417f6d['Variable'][_0x7956('0x11')]&&_0x417f6d[_0x7956('0x41')]&&_0x417f6d[_0x7956('0x3e')]){_0x2cb54e[_0x417f6d[_0x7956('0x46')][_0x7956('0x11')][_0x7956('0x3f')]()]&&_0x26f7b5['custom_fields'][_0x7956('0x47')]({'id':_0x417f6d[_0x7956('0x41')],'value':_0x2cb54e[_0x417f6d[_0x7956('0x46')][_0x7956('0x11')][_0x7956('0x3f')]()][_0x7956('0x37')]()});}});}return _0x26f7b5;}exports[_0x7956('0x48')]=function(_0x280b2c,_0x1d64f2,_0x43353a,_0x21082d,_0x3c38f9,_0x393e55){var _0x200394,_0x2d2c5e;_0x393e55['remoteUri']=intUtil[_0x7956('0x49')](_0x393e55['remoteUri']);_0x393e55['serverUrl']=intUtil[_0x7956('0x49')](_0x393e55[_0x7956('0x4a')]);if(_0x3c38f9&&_0x3c38f9[_0x7956('0x4b')]){logger[_0x7956('0xb')](_0x7956('0x4c'),_0x7956('0x4d'));_0x1d64f2[_0x7956('0x4e')]=util[_0x7956('0x1b')](_0x7956('0x4f'),_0x393e55[_0x7956('0x4a')],_0x1d64f2[_0x7956('0x50')],md5(_0x1d64f2[_0x7956('0x50')]));}else{_0x1d64f2[_0x7956('0x4e')]='';}headers[_0x7956('0x51')]=getAuth(_0x393e55);return getUser(_0x393e55,_0x21082d[_0x7956('0x52')])[_0x7956('0x16')](function(_0x1c2ecb){_0x200394=_0x1c2ecb;logger[_0x7956('0xb')](_0x7956('0x53'),_0x200394['id']);return getEndUser(_0x393e55,_0x1d64f2[_0x7956('0x54')],_0x1d64f2[_0x7956('0x55')]);})[_0x7956('0x16')](function(_0x554b3e){_0x2d2c5e=_0x554b3e;logger[_0x7956('0xb')](_0x7956('0x56'),_0x2d2c5e['id']);return getTicket(_0x393e55,_0x200394,_0x2d2c5e,_0x43353a,_0x1d64f2);})[_0x7956('0x16')](function(_0x493092){if(_0x493092){logger[_0x7956('0xb')]('The\x20Ticket\x20ID\x20is:',_0x493092['id']);switch(_0x393e55[_0x7956('0x3c')]){case _0x7956('0x57'):logger['info'](_0x7956('0x4c'),_0x7956('0x58'));return request({'uri':util['format'](_0x7956('0x59'),_0x393e55[_0x7956('0xe')],_0x200394['id'],_0x493092['id']),'method':'POST'});case _0x7956('0x5a'):logger[_0x7956('0xb')](_0x7956('0x4c'),_0x7956('0x5b'));emit(util[_0x7956('0x1b')](_0x7956('0x5c'),_0x21082d[_0x7956('0x11')]),'trigger:browser:url',{'uri':util[_0x7956('0x1b')](_0x7956('0x5d'),_0x393e55[_0x7956('0xe')],_0x493092['id'])});break;default:logger[_0x7956('0x5e')]('[QUEUE]',_0x7956('0x5f'));}}})[_0x7956('0x60')](function(_0x369db1){logger[_0x7956('0x5e')](_0x7956('0x61'),util[_0x7956('0x62')](_0x369db1,{'showHidden':!![],'depth':null}));});};exports[_0x7956('0x63')]=function(_0x277d78,_0x3d7a33,_0x20efca,_0x29a005,_0x1d2af8,_0x11424e,_0x121c79){var _0x513803,_0x46a2f5;_0x11424e[_0x7956('0xe')]=intUtil[_0x7956('0x49')](_0x11424e[_0x7956('0xe')]);_0x11424e['serverUrl']=intUtil[_0x7956('0x49')](_0x11424e[_0x7956('0x4a')]);if(_0x121c79&&_0x121c79[_0x7956('0x64')]&&_0x121c79[_0x7956('0x64')]!==_0x7956('0x65')){logger[_0x7956('0xb')](_0x7956('0x66'),'Recording\x20is\x20enabled!');_0x3d7a33['recordingURL']=util[_0x7956('0x1b')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x11424e[_0x7956('0x4a')],_0x3d7a33[_0x7956('0x50')],md5(_0x3d7a33[_0x7956('0x50')]));}headers[_0x7956('0x51')]=getAuth(_0x11424e);return getUser(_0x11424e,_0x29a005[_0x7956('0x52')])[_0x7956('0x16')](function(_0x42f636){_0x513803=_0x42f636;logger[_0x7956('0xb')](_0x7956('0x53'),_0x513803['id']);return getEndUser(_0x11424e,_0x3d7a33['destcalleridname'],_0x3d7a33[_0x7956('0x67')]);})[_0x7956('0x16')](function(_0x45cc68){_0x46a2f5=_0x45cc68;logger['info'](_0x7956('0x56'),_0x46a2f5['id']);return getTicket(_0x11424e,_0x513803,_0x46a2f5,_0x20efca,_0x3d7a33);})[_0x7956('0x16')](function(_0x5f4584){if(_0x5f4584){logger[_0x7956('0xb')]('The\x20Ticket\x20ID\x20is:',_0x5f4584['id']);switch(_0x11424e[_0x7956('0x3c')]){case _0x7956('0x57'):logger[_0x7956('0xb')](_0x7956('0x66'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x7956('0x1b')](_0x7956('0x59'),_0x11424e[_0x7956('0xe')],_0x513803['id'],_0x5f4584['id']),'method':'POST'});case _0x7956('0x5a'):logger[_0x7956('0xb')](_0x7956('0x66'),_0x7956('0x5b'));emit(util[_0x7956('0x1b')](_0x7956('0x5c'),_0x29a005['name']),'trigger:browser:url',{'uri':util[_0x7956('0x1b')]('%s/agent/tickets/%s',_0x11424e[_0x7956('0xe')],_0x5f4584['id'])});break;default:logger['error'](_0x7956('0x66'),_0x7956('0x5f'));}}})[_0x7956('0x60')](function(_0x50fecd){logger['error'](_0x7956('0x68'),util[_0x7956('0x62')](_0x50fecd,{'showHidden':!![],'depth':null}));});};exports[_0x7956('0x69')]=function(_0x3741e1,_0x5b0225,_0x1d2ff2,_0x1f4f2f,_0x16beac,_0x1d52cb){var _0xb1044f,_0x40d052;_0x1d52cb[_0x7956('0xe')]=intUtil['stripTrailingSlash'](_0x1d52cb[_0x7956('0xe')]);_0x1d52cb[_0x7956('0x4a')]=intUtil[_0x7956('0x49')](_0x1d52cb[_0x7956('0x4a')]);if(_0x16beac&&_0x16beac[_0x7956('0x4b')]){logger[_0x7956('0xb')]('['+_0x5b0225['lastevent'][_0x7956('0x6a')]()+']',_0x7956('0x4d'));_0x5b0225[_0x7956('0x4e')]=util[_0x7956('0x1b')](_0x7956('0x4f'),_0x1d52cb[_0x7956('0x4a')],_0x5b0225[_0x7956('0x50')],md5(_0x5b0225[_0x7956('0x50')]));}else{_0x5b0225[_0x7956('0x4e')]='';}headers[_0x7956('0x51')]=getAuth(_0x1d52cb);return getUser(_0x1d52cb)[_0x7956('0x16')](function(_0x426471){_0xb1044f=_0x426471;logger['info'](_0x7956('0x53'),_0xb1044f['id']);return getEndUser(_0x1d52cb,_0x5b0225[_0x7956('0x54')],_0x5b0225[_0x7956('0x55')]);})[_0x7956('0x16')](function(_0x2c92bb){_0x40d052=_0x2c92bb;logger['info']('The\x20Enduser\x20ID\x20is:',_0x40d052['id']);return getTicket(_0x1d52cb,_0xb1044f,_0x40d052,_0x1d2ff2,_0x5b0225);})['then'](function(_0x4341a6){if(_0x4341a6){logger[_0x7956('0xb')]('The\x20Ticket\x20ID\x20is:',_0x4341a6['id']);}})['catch'](function(_0x44c403){logger['error']('['+_0x5b0225['lastevent'][_0x7956('0x6a')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0x7956('0x62')](_0x44c403,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x1b58=['picklist','type','nameField','customField','toLowerCase','idField','push','content','variableName','custom_fields','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','inspect','outbound','recordingFormat','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','%s/channels/voice/agents/%d/tickets/%d/display.json','%s/agent/tickets/%s','replace','toUpperCase','calleridnum','lastevent','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','ioredis','../../../../config/environment','redis','defaults','localhost','socket.io-emitter','application/json','info','format','%s/tickets.json','remoteUri','POST','merge','Tags','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','count','Agent\x20found!','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','results','filter','end-user','length','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','%s:%s','username','password','token','%s/token:%s','Basic\x20%s','toString','base64','debug','stringify','GET','map','forEach','includes','string'];(function(_0x3216ed,_0x1b78ae){var _0x1f7305=function(_0x5b4522){while(--_0x5b4522){_0x3216ed['push'](_0x3216ed['shift']());}};_0x1f7305(++_0x1b78ae);}(_0x1b58,0x9f));var _0x81b5=function(_0x5750fa,_0x57c0df){_0x5750fa=_0x5750fa-0x0;var _0x2aeb4e=_0x1b58[_0x5750fa];return _0x2aeb4e;};'use strict';var _=require('lodash');var rp=require(_0x81b5('0x0'));var md5=require(_0x81b5('0x1'));var util=require('util');var Redis=require(_0x81b5('0x2'));var intUtil=require('./util');var config=require(_0x81b5('0x3'));var logger=require('../../../../config/logger')('zendesk');config[_0x81b5('0x4')]=_[_0x81b5('0x5')](config[_0x81b5('0x4')],{'host':_0x81b5('0x6'),'port':0x18eb});var io=require(_0x81b5('0x7'))(new Redis(config[_0x81b5('0x4')]));function emit(_0x4edfc5,_0xfc6eb4,_0x4ce18a){io['to'](_0x4edfc5)['emit'](_0xfc6eb4,_0x4ce18a);}var headers={'Content-Type':'application/json','Accept':_0x81b5('0x8')};function getTicket(_0x5c8c9a,_0x10df74,_0x40bc65,_0x5769dd,_0x377d7c){logger[_0x81b5('0x9')]('Creating\x20new\x20ticket...');return request({'uri':util[_0x81b5('0xa')](_0x81b5('0xb'),_0x5c8c9a[_0x81b5('0xc')]),'method':_0x81b5('0xd'),'body':{'ticket':_[_0x81b5('0xe')]({'requester_id':_0x40bc65['id'],'submitter_id':_0x10df74?_0x10df74['id']:undefined,'assignee_id':_0x10df74?_0x10df74['id']:undefined,'tags':getTags(_0x5769dd[_0x81b5('0xf')],'name'),'subject':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x11')],_0x377d7c,'\x20'),'description':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x12')],_0x377d7c,'\x0a'),'comment':{'public':![],'body':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x12')],_0x377d7c,'\x0a')}},getCustomFields(_0x5769dd[_0x81b5('0x13')],_0x377d7c))}})[_0x81b5('0x14')](function(_0x5a6277){logger[_0x81b5('0x9')](_0x81b5('0x15'));return _0x5a6277[_0x81b5('0x16')];});}function getUser(_0x1385c7,_0x3de0c9){if(intUtil[_0x81b5('0x17')](_0x3de0c9)){logger[_0x81b5('0x9')](_0x81b5('0x18'),_0x3de0c9);return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x19'),_0x1385c7[_0x81b5('0xc')]),'qs':{'query':util['format']('type:user\x20role:agent\x20email:%s',_0x3de0c9)}})[_0x81b5('0x14')](function(_0x5982df){if(_0x5982df[_0x81b5('0x1a')]){logger['info'](_0x81b5('0x1b'));return _[_0x81b5('0x1c')](_0x5982df['results'],{'email':_0x3de0c9,'role':_0x81b5('0x1d')});}else{logger[_0x81b5('0x9')](_0x81b5('0x1e'));return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x1f'),_0x1385c7[_0x81b5('0xc')])})[_0x81b5('0x14')](function(_0x3e1867){logger[_0x81b5('0x9')](_0x81b5('0x20'));return _0x3e1867[_0x81b5('0x21')];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x1f'),_0x1385c7[_0x81b5('0xc')])})[_0x81b5('0x14')](function(_0x2c4c7e){logger[_0x81b5('0x9')](_0x81b5('0x20'));return _0x2c4c7e[_0x81b5('0x21')];});}}function getEndUser(_0x5e2542,_0x37b63a,_0x504fa8){logger['info'](_0x81b5('0x22'),_0x504fa8);return request({'uri':util[_0x81b5('0xa')]('%s/search.json',_0x5e2542[_0x81b5('0xc')]),'qs':{'query':util[_0x81b5('0xa')]('type:user\x20role:end-user\x20phone:%s',_0x504fa8)}})[_0x81b5('0x14')](function(_0x556516){var _0x3cf47;if(_0x556516[_0x81b5('0x23')]['length']){_0x556516[_0x81b5('0x23')]=_[_0x81b5('0x24')](_0x556516['results'],{'suspended':![],'role':_0x81b5('0x25')});if(_0x556516[_0x81b5('0x23')][_0x81b5('0x26')]){_0x3cf47=_[_0x81b5('0x27')](_0x556516[_0x81b5('0x23')]);}}if(_0x3cf47){logger[_0x81b5('0x9')]('Enduser\x20found!');return _0x3cf47;}else{logger[_0x81b5('0x9')](_0x81b5('0x28'));return request({'uri':util['format'](_0x81b5('0x29'),_0x5e2542[_0x81b5('0xc')]),'method':'POST','body':{'user':{'role':_0x81b5('0x25'),'name':util['format'](_0x81b5('0x2a'),_0x37b63a||_0x504fa8),'phone':_0x504fa8}}})[_0x81b5('0x14')](function(_0x2ab31d){logger[_0x81b5('0x9')](_0x81b5('0x2b'));return _0x2ab31d['user'];});}});}function getAuth(_0x1813f6){var _0x36bf90;if(_0x1813f6['authType']==='password'){_0x36bf90=util['format'](_0x81b5('0x2c'),_0x1813f6[_0x81b5('0x2d')],_0x1813f6[_0x81b5('0x2e')]);}else if(_0x1813f6['authType']===_0x81b5('0x2f')){_0x36bf90=util[_0x81b5('0xa')](_0x81b5('0x30'),_0x1813f6[_0x81b5('0x2d')],_0x1813f6[_0x81b5('0x2f')]);}return util['format'](_0x81b5('0x31'),new Buffer(_0x36bf90)[_0x81b5('0x32')](_0x81b5('0x33')));}function request(_0xf651f8){logger[_0x81b5('0x34')]('[HTTP]',JSON[_0x81b5('0x35')](_0xf651f8));return rp(_[_0x81b5('0x5')](_0xf651f8,{'method':_0x81b5('0x36'),'headers':headers,'json':!![]}));}function getTags(_0xca8f87,_0x28777a){var _0x4d83e4=[];if(_0xca8f87&&_0xca8f87[_0x81b5('0x26')]>0x0){_0x4d83e4=_[_0x81b5('0x37')](_0xca8f87,_0x28777a);}return _0x4d83e4;}function getCustomFields(_0x216cc9,_0x2db378){var _0xa7cbc2=[];var _0x24bb89={'custom_fields':[]};if(_0x216cc9[_0x81b5('0x26')]>0x0){_[_0x81b5('0x38')](_0x216cc9,function(_0x41f17d){if(_[_0x81b5('0x39')]([_0x81b5('0x3a'),_0x81b5('0x3b')],_0x41f17d[_0x81b5('0x3c')])&&_0x41f17d[_0x81b5('0x3d')]&&!_0x41f17d[_0x81b5('0x3e')]){_0x24bb89[_0x41f17d[_0x81b5('0x3d')][_0x81b5('0x3f')]()]=_0x41f17d['content'][_0x81b5('0x32')]();}else if(_[_0x81b5('0x39')](['string',_0x81b5('0x3b')],_0x41f17d['type'])&&_0x41f17d[_0x81b5('0x40')]&&_0x41f17d[_0x81b5('0x3e')]){_0x24bb89['custom_fields'][_0x81b5('0x41')]({'id':_0x41f17d['idField'],'value':_0x41f17d[_0x81b5('0x42')][_0x81b5('0x32')]()});}else if(_0x41f17d[_0x81b5('0x3c')]==='variable'&&_0x41f17d['variableName']&&_0x41f17d[_0x81b5('0x40')]&&_0x41f17d['customField']){_0x2db378[_0x41f17d[_0x81b5('0x43')]]&&_0x24bb89[_0x81b5('0x44')][_0x81b5('0x41')]({'id':_0x41f17d[_0x81b5('0x40')],'value':_0x2db378[_0x41f17d[_0x81b5('0x43')]][_0x81b5('0x32')]()});}else if(_0x41f17d[_0x81b5('0x3c')]===_0x81b5('0x45')&&_0x41f17d[_0x81b5('0x46')]&&_0x41f17d[_0x81b5('0x46')]['name']&&_0x41f17d['idField']&&_0x41f17d[_0x81b5('0x3e')]){_0x2db378[_0x41f17d[_0x81b5('0x46')][_0x81b5('0x47')][_0x81b5('0x3f')]()]&&_0x24bb89[_0x81b5('0x44')][_0x81b5('0x41')]({'id':_0x41f17d[_0x81b5('0x40')],'value':_0x2db378[_0x41f17d[_0x81b5('0x46')][_0x81b5('0x47')][_0x81b5('0x3f')]()][_0x81b5('0x32')]()});}});}return _0x24bb89;}exports[_0x81b5('0x48')]=function(_0x27dbd2,_0x2795c9,_0x3f4c34,_0x237525,_0x2ed138,_0x491ec0){var _0x4f46c2,_0x139de2;_0x491ec0['remoteUri']=intUtil[_0x81b5('0x49')](_0x491ec0['remoteUri']);_0x491ec0[_0x81b5('0x4a')]=intUtil[_0x81b5('0x49')](_0x491ec0[_0x81b5('0x4a')]);if(_0x2ed138&&_0x2ed138[_0x81b5('0x4b')]){logger[_0x81b5('0x9')]('[QUEUE]','Recording\x20is\x20enabled!');_0x2795c9[_0x81b5('0x4c')]=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x491ec0['serverUrl'],_0x2795c9[_0x81b5('0x4e')],md5(_0x2795c9[_0x81b5('0x4e')]));}else{_0x2795c9[_0x81b5('0x4c')]='';}headers[_0x81b5('0x4f')]=getAuth(_0x491ec0);return getUser(_0x491ec0,_0x237525[_0x81b5('0x50')])['then'](function(_0x2da034){_0x4f46c2=_0x2da034;logger[_0x81b5('0x9')](_0x81b5('0x51'),_0x4f46c2['id']);return getEndUser(_0x491ec0,_0x2795c9[_0x81b5('0x52')],_0x2795c9['calleridnum']);})['then'](function(_0x5b5331){_0x139de2=_0x5b5331;logger[_0x81b5('0x9')](_0x81b5('0x53'),_0x139de2['id']);return getTicket(_0x491ec0,_0x4f46c2,_0x139de2,_0x3f4c34,_0x2795c9);})[_0x81b5('0x14')](function(_0x321c1b){if(_0x321c1b){logger['info']('The\x20Ticket\x20ID\x20is:',_0x321c1b['id']);switch(_0x491ec0['type']){case _0x81b5('0x54'):logger[_0x81b5('0x9')](_0x81b5('0x55'),_0x81b5('0x56'));return request({'uri':util[_0x81b5('0xa')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x491ec0['remoteUri'],_0x4f46c2['id'],_0x321c1b['id']),'method':'POST'});case _0x81b5('0x57'):logger['info']('[QUEUE]',_0x81b5('0x58'));emit(util['format']('user:%s',_0x237525['name']),_0x81b5('0x59'),{'uri':util[_0x81b5('0xa')]('%s/agent/tickets/%s',_0x491ec0[_0x81b5('0xc')]['replace'](_0x81b5('0x5a'),''),_0x321c1b['id'])});break;default:logger[_0x81b5('0x5b')](_0x81b5('0x55'),_0x81b5('0x5c'));}}})[_0x81b5('0x5d')](function(_0x3d2c8f){logger['error']('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0x81b5('0x5e')](_0x3d2c8f,{'showHidden':!![],'depth':null}));});};exports[_0x81b5('0x5f')]=function(_0x53f175,_0x451df7,_0x5725ab,_0x46ca91,_0x330000,_0x3b09d4,_0x5ef622){var _0xada1cb,_0x517325;_0x3b09d4[_0x81b5('0xc')]=intUtil[_0x81b5('0x49')](_0x3b09d4[_0x81b5('0xc')]);_0x3b09d4[_0x81b5('0x4a')]=intUtil[_0x81b5('0x49')](_0x3b09d4['serverUrl']);if(_0x5ef622&&_0x5ef622['recordingFormat']&&_0x5ef622[_0x81b5('0x60')]!=='none'){logger[_0x81b5('0x9')]('[OUTBOUND]',_0x81b5('0x61'));_0x451df7[_0x81b5('0x4c')]=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x3b09d4['serverUrl'],_0x451df7['uniqueid'],md5(_0x451df7[_0x81b5('0x4e')]));}headers[_0x81b5('0x4f')]=getAuth(_0x3b09d4);return getUser(_0x3b09d4,_0x46ca91[_0x81b5('0x50')])[_0x81b5('0x14')](function(_0x5a9586){_0xada1cb=_0x5a9586;logger['info'](_0x81b5('0x51'),_0xada1cb['id']);return getEndUser(_0x3b09d4,_0x451df7[_0x81b5('0x62')],_0x451df7[_0x81b5('0x63')]);})[_0x81b5('0x14')](function(_0xbd87ae){_0x517325=_0xbd87ae;logger[_0x81b5('0x9')](_0x81b5('0x53'),_0x517325['id']);return getTicket(_0x3b09d4,_0xada1cb,_0x517325,_0x5725ab,_0x451df7);})['then'](function(_0x3c2285){if(_0x3c2285){logger[_0x81b5('0x9')](_0x81b5('0x64'),_0x3c2285['id']);switch(_0x3b09d4[_0x81b5('0x3c')]){case _0x81b5('0x54'):logger[_0x81b5('0x9')](_0x81b5('0x65'),_0x81b5('0x56'));return request({'uri':util['format'](_0x81b5('0x66'),_0x3b09d4[_0x81b5('0xc')],_0xada1cb['id'],_0x3c2285['id']),'method':_0x81b5('0xd')});case _0x81b5('0x57'):logger[_0x81b5('0x9')](_0x81b5('0x65'),_0x81b5('0x58'));emit(util['format']('user:%s',_0x46ca91[_0x81b5('0x47')]),_0x81b5('0x59'),{'uri':util[_0x81b5('0xa')](_0x81b5('0x67'),_0x3b09d4[_0x81b5('0xc')][_0x81b5('0x68')]('/api/v2',''),_0x3c2285['id'])});break;default:logger[_0x81b5('0x5b')](_0x81b5('0x65'),_0x81b5('0x5c'));}}})[_0x81b5('0x5d')](function(_0x3909c8){logger['error']('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0x81b5('0x5e')](_0x3909c8,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x57d61c,_0x5c364e,_0x1a9a9c,_0x53de0b,_0x5e0454,_0x34b51d){var _0xf0db4d,_0x1cb002;_0x34b51d[_0x81b5('0xc')]=intUtil[_0x81b5('0x49')](_0x34b51d['remoteUri']);_0x34b51d[_0x81b5('0x4a')]=intUtil['stripTrailingSlash'](_0x34b51d[_0x81b5('0x4a')]);if(_0x5e0454&&_0x5e0454[_0x81b5('0x4b')]){logger[_0x81b5('0x9')]('['+_0x5c364e['lastevent'][_0x81b5('0x69')]()+']',_0x81b5('0x61'));_0x5c364e['recordingURL']=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x34b51d[_0x81b5('0x4a')],_0x5c364e[_0x81b5('0x4e')],md5(_0x5c364e['uniqueid']));}else{_0x5c364e['recordingURL']='';}headers['Authorization']=getAuth(_0x34b51d);return getUser(_0x34b51d)[_0x81b5('0x14')](function(_0x3b662c){_0xf0db4d=_0x3b662c;logger[_0x81b5('0x9')](_0x81b5('0x51'),_0xf0db4d['id']);return getEndUser(_0x34b51d,_0x5c364e['calleridname'],_0x5c364e[_0x81b5('0x6a')]);})[_0x81b5('0x14')](function(_0x3e25d6){_0x1cb002=_0x3e25d6;logger[_0x81b5('0x9')]('The\x20Enduser\x20ID\x20is:',_0x1cb002['id']);return getTicket(_0x34b51d,_0xf0db4d,_0x1cb002,_0x1a9a9c,_0x5c364e);})['then'](function(_0x23a746){if(_0x23a746){logger[_0x81b5('0x9')]('The\x20Ticket\x20ID\x20is:',_0x23a746['id']);}})[_0x81b5('0x5d')](function(_0x106880){logger['error']('['+_0x5c364e[_0x81b5('0x6b')][_0x81b5('0x69')]()+']'+_0x81b5('0x6c'),util[_0x81b5('0x5e')](_0x106880,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff