// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xe821=['calleridname','calleridnum','lodash','request-promise','util','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','remoteUri','POST','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','results','length','filter','end-user','first','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','password','username','token','%s/token:%s','Basic\x20%s','toString','base64','debug','stringify','defaults','GET','forEach','type','string','customField','content','idField','custom_fields','variable','variableName','push','Variable','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','uniqueid','Authorization','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','%s/channels/voice/agents/%d/tickets/%d/display.json','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','catch','error','outbound','recordingFormat','none','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','email','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','[OUTBOUND]','newTab','Zendesk\x20account\x20type\x20not\x20recognized','inspect','unmanaged','lastevent'];(function(_0x55fa03,_0xcb96c2){var _0x2cd7cd=function(_0x56611f){while(--_0x56611f){_0x55fa03['push'](_0x55fa03['shift']());}};_0x2cd7cd(++_0xcb96c2);}(_0xe821,0x140));var _0x1e82=function(_0x4f9a25,_0x185795){_0x4f9a25=_0x4f9a25-0x0;var _0x4989e3=_0xe821[_0x4f9a25];return _0x4989e3;};'use strict';var _=require(_0x1e82('0x0'));var rp=require(_0x1e82('0x1'));var md5=require('md5');var util=require(_0x1e82('0x2'));var Redis=require(_0x1e82('0x3'));var intUtil=require(_0x1e82('0x4'));var config=require(_0x1e82('0x5'));var logger=require(_0x1e82('0x6'))('zendesk');config[_0x1e82('0x7')]=_['defaults'](config['redis'],{'host':_0x1e82('0x8'),'port':0x18eb});var io=require(_0x1e82('0x9'))(new Redis(config['redis']));function emit(_0xf2e848,_0x161b18,_0x53454f){io['to'](_0xf2e848)[_0x1e82('0xa')](_0x161b18,_0x53454f);}var headers={'Content-Type':_0x1e82('0xb'),'Accept':_0x1e82('0xb')};function getTicket(_0x59b0ba,_0x376a94,_0x344f0a,_0x4a61f1,_0x341ad8){logger[_0x1e82('0xc')](_0x1e82('0xd'));return request({'uri':util[_0x1e82('0xe')]('%s/tickets.json',_0x59b0ba[_0x1e82('0xf')]),'method':_0x1e82('0x10'),'body':{'ticket':_['merge']({'requester_id':_0x344f0a['id'],'submitter_id':_0x376a94?_0x376a94['id']:undefined,'assignee_id':_0x376a94?_0x376a94['id']:undefined,'tags':getTags(_0x4a61f1[_0x1e82('0x11')],_0x1e82('0x12')),'subject':intUtil[_0x1e82('0x13')](_0x4a61f1[_0x1e82('0x14')],_0x341ad8,'\x20'),'description':intUtil[_0x1e82('0x13')](_0x4a61f1['Descriptions'],_0x341ad8,'\x0a'),'comment':{'public':![],'body':intUtil[_0x1e82('0x13')](_0x4a61f1[_0x1e82('0x15')],_0x341ad8,'\x0a')}},getCustomFields(_0x4a61f1[_0x1e82('0x16')],_0x341ad8))}})[_0x1e82('0x17')](function(_0x55bf70){logger['info'](_0x1e82('0x18'));return _0x55bf70['ticket'];});}function getUser(_0x5acdac,_0x448b72){if(intUtil[_0x1e82('0x19')](_0x448b72)){logger[_0x1e82('0xc')](_0x1e82('0x1a'),_0x448b72);return request({'uri':util[_0x1e82('0xe')](_0x1e82('0x1b'),_0x5acdac[_0x1e82('0xf')]),'qs':{'query':util[_0x1e82('0xe')](_0x1e82('0x1c'),_0x448b72)}})[_0x1e82('0x17')](function(_0x54d890){if(_0x54d890[_0x1e82('0x1d')]){logger[_0x1e82('0xc')](_0x1e82('0x1e'));return _[_0x1e82('0x1f')](_0x54d890['results'],{'email':_0x448b72,'role':_0x1e82('0x20')});}else{logger[_0x1e82('0xc')](_0x1e82('0x21'));return request({'uri':util[_0x1e82('0xe')](_0x1e82('0x22'),_0x5acdac['remoteUri'])})[_0x1e82('0x17')](function(_0x2c5655){logger[_0x1e82('0xc')]('Admin\x20account\x20selected.');return _0x2c5655[_0x1e82('0x23')];});}});}else{logger[_0x1e82('0xc')](_0x1e82('0x21'));return request({'uri':util[_0x1e82('0xe')]('%s/users/me.json',_0x5acdac[_0x1e82('0xf')])})[_0x1e82('0x17')](function(_0x4d544e){logger[_0x1e82('0xc')](_0x1e82('0x24'));return _0x4d544e[_0x1e82('0x23')];});}}function getEndUser(_0x33e62b,_0x3c18ac,_0x3b6160){logger[_0x1e82('0xc')](_0x1e82('0x25'),_0x3b6160);return request({'uri':util[_0x1e82('0xe')](_0x1e82('0x1b'),_0x33e62b[_0x1e82('0xf')]),'qs':{'query':util[_0x1e82('0xe')]('type:user\x20role:end-user\x20phone:%s',_0x3b6160)}})[_0x1e82('0x17')](function(_0x6f7398){var _0x24e59f;if(_0x6f7398[_0x1e82('0x26')][_0x1e82('0x27')]){_0x6f7398[_0x1e82('0x26')]=_[_0x1e82('0x28')](_0x6f7398[_0x1e82('0x26')],{'suspended':![],'role':_0x1e82('0x29')});if(_0x6f7398[_0x1e82('0x26')][_0x1e82('0x27')]){_0x24e59f=_[_0x1e82('0x2a')](_0x6f7398[_0x1e82('0x26')]);}}if(_0x24e59f){logger[_0x1e82('0xc')]('Enduser\x20found!');return _0x24e59f;}else{logger[_0x1e82('0xc')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x1e82('0xe')](_0x1e82('0x2b'),_0x33e62b['remoteUri']),'method':_0x1e82('0x10'),'body':{'user':{'role':_0x1e82('0x29'),'name':util[_0x1e82('0xe')](_0x1e82('0x2c'),_0x3c18ac||_0x3b6160),'phone':_0x3b6160}}})[_0x1e82('0x17')](function(_0x15766e){logger[_0x1e82('0xc')](_0x1e82('0x2d'));return _0x15766e[_0x1e82('0x23')];});}});}function getAuth(_0x284973){var _0x294514;if(_0x284973[_0x1e82('0x2e')]===_0x1e82('0x2f')){_0x294514=util['format']('%s:%s',_0x284973[_0x1e82('0x30')],_0x284973['password']);}else if(_0x284973['authType']===_0x1e82('0x31')){_0x294514=util['format'](_0x1e82('0x32'),_0x284973['username'],_0x284973[_0x1e82('0x31')]);}return util['format'](_0x1e82('0x33'),new Buffer(_0x294514)[_0x1e82('0x34')](_0x1e82('0x35')));}function request(_0x4c20d1){logger[_0x1e82('0x36')]('[HTTP]',JSON[_0x1e82('0x37')](_0x4c20d1));return rp(_[_0x1e82('0x38')](_0x4c20d1,{'method':_0x1e82('0x39'),'headers':headers,'json':!![]}));}function getTags(_0x3afae1,_0x1cda27){var _0x3dd53d=[];if(_0x3afae1&&_0x3afae1['length']>0x0){_0x3dd53d=_['map'](_0x3afae1,_0x1cda27);}return _0x3dd53d;}function getCustomFields(_0x66dc76,_0x4f8d65){var _0x589cf2=[];var _0x473d11={'custom_fields':[]};if(_0x66dc76['length']>0x0){_[_0x1e82('0x3a')](_0x66dc76,function(_0x489df1){if(_0x489df1[_0x1e82('0x3b')]===_0x1e82('0x3c')&&_0x489df1['nameField']&&!_0x489df1[_0x1e82('0x3d')]){_0x473d11[_0x489df1['nameField']['toLowerCase']()]=_0x489df1[_0x1e82('0x3e')][_0x1e82('0x34')]();}else if(_0x489df1[_0x1e82('0x3b')]===_0x1e82('0x3c')&&_0x489df1[_0x1e82('0x3f')]&&_0x489df1[_0x1e82('0x3d')]){_0x473d11[_0x1e82('0x40')]['push']({'id':_0x489df1[_0x1e82('0x3f')],'value':_0x489df1[_0x1e82('0x3e')][_0x1e82('0x34')]()});}else if(_0x489df1[_0x1e82('0x3b')]===_0x1e82('0x41')&&_0x489df1[_0x1e82('0x42')]&&_0x489df1[_0x1e82('0x3f')]&&_0x489df1['customField']){_0x4f8d65[_0x489df1[_0x1e82('0x42')]]&&_0x473d11[_0x1e82('0x40')][_0x1e82('0x43')]({'id':_0x489df1[_0x1e82('0x3f')],'value':_0x4f8d65[_0x489df1[_0x1e82('0x42')]][_0x1e82('0x34')]()});}else if(_0x489df1[_0x1e82('0x3b')]==='customVariable'&&_0x489df1[_0x1e82('0x44')]&&_0x489df1[_0x1e82('0x44')]['name']&&_0x489df1[_0x1e82('0x3f')]&&_0x489df1[_0x1e82('0x3d')]){_0x4f8d65[_0x489df1[_0x1e82('0x44')]['name'][_0x1e82('0x45')]()]&&_0x473d11[_0x1e82('0x40')][_0x1e82('0x43')]({'id':_0x489df1[_0x1e82('0x3f')],'value':_0x4f8d65[_0x489df1[_0x1e82('0x44')][_0x1e82('0x12')]['toLowerCase']()]['toString']()});}});}return _0x473d11;}exports[_0x1e82('0x46')]=function(_0x2fce2b,_0xb81fe8,_0x32c2bb,_0x3a08b4,_0x4189c9,_0x32d2d4){var _0x30b088,_0x335b84;_0x32d2d4[_0x1e82('0xf')]=intUtil[_0x1e82('0x47')](_0x32d2d4[_0x1e82('0xf')]);_0x32d2d4[_0x1e82('0x48')]=intUtil[_0x1e82('0x47')](_0x32d2d4[_0x1e82('0x48')]);if(_0x4189c9&&_0x4189c9[_0x1e82('0x49')]){logger[_0x1e82('0xc')](_0x1e82('0x4a'),'Recording\x20is\x20enabled!');_0xb81fe8[_0x1e82('0x4b')]=util[_0x1e82('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x32d2d4['serverUrl'],_0xb81fe8[_0x1e82('0x4c')],md5(_0xb81fe8[_0x1e82('0x4c')]));}else{_0xb81fe8[_0x1e82('0x4b')]='';}headers[_0x1e82('0x4d')]=getAuth(_0x32d2d4);return getUser(_0x32d2d4,_0x3a08b4['email'])[_0x1e82('0x17')](function(_0x44eb8e){_0x30b088=_0x44eb8e;logger[_0x1e82('0xc')]('The\x20User\x20ID\x20is:',_0x30b088['id']);return getEndUser(_0x32d2d4,_0xb81fe8['calleridname'],_0xb81fe8['calleridnum']);})[_0x1e82('0x17')](function(_0x19765d){_0x335b84=_0x19765d;logger[_0x1e82('0xc')](_0x1e82('0x4e'),_0x335b84['id']);return getTicket(_0x32d2d4,_0x30b088,_0x335b84,_0x32c2bb,_0xb81fe8);})[_0x1e82('0x17')](function(_0xa325b9){if(_0xa325b9){logger[_0x1e82('0xc')](_0x1e82('0x4f'),_0xa325b9['id']);switch(_0x32d2d4[_0x1e82('0x3b')]){case'integrationTab':logger[_0x1e82('0xc')](_0x1e82('0x4a'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x1e82('0xe')](_0x1e82('0x50'),_0x32d2d4[_0x1e82('0xf')],_0x30b088['id'],_0xa325b9['id']),'method':_0x1e82('0x10')});case'newTab':logger[_0x1e82('0xc')](_0x1e82('0x4a'),_0x1e82('0x51'));emit(util[_0x1e82('0xe')](_0x1e82('0x52'),_0x3a08b4[_0x1e82('0x12')]),_0x1e82('0x53'),{'uri':util['format'](_0x1e82('0x54'),_0x32d2d4[_0x1e82('0xf')][_0x1e82('0x55')](_0x1e82('0x56'),''),_0xa325b9['id'])});break;default:logger['error']('[QUEUE]','Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x1e82('0x57')](function(_0x2741d3){logger[_0x1e82('0x58')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x2741d3,{'showHidden':!![],'depth':null}));});};exports[_0x1e82('0x59')]=function(_0x1dea8e,_0x175427,_0x436094,_0x4e1e4a,_0xf5ab62,_0x45d2ef,_0x48344c){var _0x147238,_0x4193ae;_0x45d2ef['remoteUri']=intUtil['stripTrailingSlash'](_0x45d2ef[_0x1e82('0xf')]);_0x45d2ef[_0x1e82('0x48')]=intUtil['stripTrailingSlash'](_0x45d2ef[_0x1e82('0x48')]);if(_0x48344c&&_0x48344c[_0x1e82('0x5a')]&&_0x48344c[_0x1e82('0x5a')]!==_0x1e82('0x5b')){logger['info']('[OUTBOUND]',_0x1e82('0x5c'));_0x175427[_0x1e82('0x4b')]=util[_0x1e82('0xe')](_0x1e82('0x5d'),_0x45d2ef['serverUrl'],_0x175427[_0x1e82('0x4c')],md5(_0x175427[_0x1e82('0x4c')]));}headers[_0x1e82('0x4d')]=getAuth(_0x45d2ef);return getUser(_0x45d2ef,_0x4e1e4a[_0x1e82('0x5e')])[_0x1e82('0x17')](function(_0x113b21){_0x147238=_0x113b21;logger[_0x1e82('0xc')](_0x1e82('0x5f'),_0x147238['id']);return getEndUser(_0x45d2ef,_0x175427[_0x1e82('0x60')],_0x175427[_0x1e82('0x61')]);})[_0x1e82('0x17')](function(_0x40a58d){_0x4193ae=_0x40a58d;logger['info']('The\x20Enduser\x20ID\x20is:',_0x4193ae['id']);return getTicket(_0x45d2ef,_0x147238,_0x4193ae,_0x436094,_0x175427);})['then'](function(_0x173456){if(_0x173456){logger[_0x1e82('0xc')](_0x1e82('0x4f'),_0x173456['id']);switch(_0x45d2ef['type']){case'integrationTab':logger[_0x1e82('0xc')](_0x1e82('0x62'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x1e82('0xe')](_0x1e82('0x50'),_0x45d2ef[_0x1e82('0xf')],_0x147238['id'],_0x173456['id']),'method':'POST'});case _0x1e82('0x63'):logger[_0x1e82('0xc')](_0x1e82('0x62'),_0x1e82('0x51'));emit(util[_0x1e82('0xe')](_0x1e82('0x52'),_0x4e1e4a[_0x1e82('0x12')]),_0x1e82('0x53'),{'uri':util['format'](_0x1e82('0x54'),_0x45d2ef['remoteUri']['replace'](_0x1e82('0x56'),''),_0x173456['id'])});break;default:logger[_0x1e82('0x58')](_0x1e82('0x62'),_0x1e82('0x64'));}}})[_0x1e82('0x57')](function(_0x3369ce){logger[_0x1e82('0x58')]('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0x1e82('0x65')](_0x3369ce,{'showHidden':!![],'depth':null}));});};exports[_0x1e82('0x66')]=function(_0x1e1ae7,_0x44f5ad,_0x3ef573,_0x363734,_0x2a2afd,_0x3e0e9d){var _0x14c53c,_0x4f3133;_0x3e0e9d[_0x1e82('0xf')]=intUtil[_0x1e82('0x47')](_0x3e0e9d[_0x1e82('0xf')]);_0x3e0e9d[_0x1e82('0x48')]=intUtil['stripTrailingSlash'](_0x3e0e9d[_0x1e82('0x48')]);if(_0x2a2afd&&_0x2a2afd['monitor_format']){logger[_0x1e82('0xc')]('['+_0x44f5ad[_0x1e82('0x67')]['toUpperCase']()+']',_0x1e82('0x5c'));_0x44f5ad[_0x1e82('0x4b')]=util[_0x1e82('0xe')](_0x1e82('0x5d'),_0x3e0e9d['serverUrl'],_0x44f5ad[_0x1e82('0x4c')],md5(_0x44f5ad[_0x1e82('0x4c')]));}else{_0x44f5ad['recordingURL']='';}headers[_0x1e82('0x4d')]=getAuth(_0x3e0e9d);return getUser(_0x3e0e9d)[_0x1e82('0x17')](function(_0x23d8fc){_0x14c53c=_0x23d8fc;logger[_0x1e82('0xc')](_0x1e82('0x5f'),_0x14c53c['id']);return getEndUser(_0x3e0e9d,_0x44f5ad[_0x1e82('0x68')],_0x44f5ad[_0x1e82('0x69')]);})[_0x1e82('0x17')](function(_0x5c515e){_0x4f3133=_0x5c515e;logger[_0x1e82('0xc')](_0x1e82('0x4e'),_0x4f3133['id']);return getTicket(_0x3e0e9d,_0x14c53c,_0x4f3133,_0x3ef573,_0x44f5ad);})[_0x1e82('0x17')](function(_0x40d17c){if(_0x40d17c){logger[_0x1e82('0xc')]('The\x20Ticket\x20ID\x20is:',_0x40d17c['id']);}})['catch'](function(_0xb6c962){logger['error']('['+_0x44f5ad[_0x1e82('0x67')]['toUpperCase']()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0x1e82('0x65')](_0xb6c962,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x1b58=['picklist','type','nameField','customField','toLowerCase','idField','push','content','variableName','custom_fields','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','inspect','outbound','recordingFormat','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','%s/channels/voice/agents/%d/tickets/%d/display.json','%s/agent/tickets/%s','replace','toUpperCase','calleridnum','lastevent','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','ioredis','../../../../config/environment','redis','defaults','localhost','socket.io-emitter','application/json','info','format','%s/tickets.json','remoteUri','POST','merge','Tags','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','count','Agent\x20found!','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','results','filter','end-user','length','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','%s:%s','username','password','token','%s/token:%s','Basic\x20%s','toString','base64','debug','stringify','GET','map','forEach','includes','string'];(function(_0x3216ed,_0x1b78ae){var _0x1f7305=function(_0x5b4522){while(--_0x5b4522){_0x3216ed['push'](_0x3216ed['shift']());}};_0x1f7305(++_0x1b78ae);}(_0x1b58,0x9f));var _0x81b5=function(_0x5750fa,_0x57c0df){_0x5750fa=_0x5750fa-0x0;var _0x2aeb4e=_0x1b58[_0x5750fa];return _0x2aeb4e;};'use strict';var _=require('lodash');var rp=require(_0x81b5('0x0'));var md5=require(_0x81b5('0x1'));var util=require('util');var Redis=require(_0x81b5('0x2'));var intUtil=require('./util');var config=require(_0x81b5('0x3'));var logger=require('../../../../config/logger')('zendesk');config[_0x81b5('0x4')]=_[_0x81b5('0x5')](config[_0x81b5('0x4')],{'host':_0x81b5('0x6'),'port':0x18eb});var io=require(_0x81b5('0x7'))(new Redis(config[_0x81b5('0x4')]));function emit(_0x4edfc5,_0xfc6eb4,_0x4ce18a){io['to'](_0x4edfc5)['emit'](_0xfc6eb4,_0x4ce18a);}var headers={'Content-Type':'application/json','Accept':_0x81b5('0x8')};function getTicket(_0x5c8c9a,_0x10df74,_0x40bc65,_0x5769dd,_0x377d7c){logger[_0x81b5('0x9')]('Creating\x20new\x20ticket...');return request({'uri':util[_0x81b5('0xa')](_0x81b5('0xb'),_0x5c8c9a[_0x81b5('0xc')]),'method':_0x81b5('0xd'),'body':{'ticket':_[_0x81b5('0xe')]({'requester_id':_0x40bc65['id'],'submitter_id':_0x10df74?_0x10df74['id']:undefined,'assignee_id':_0x10df74?_0x10df74['id']:undefined,'tags':getTags(_0x5769dd[_0x81b5('0xf')],'name'),'subject':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x11')],_0x377d7c,'\x20'),'description':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x12')],_0x377d7c,'\x0a'),'comment':{'public':![],'body':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x12')],_0x377d7c,'\x0a')}},getCustomFields(_0x5769dd[_0x81b5('0x13')],_0x377d7c))}})[_0x81b5('0x14')](function(_0x5a6277){logger[_0x81b5('0x9')](_0x81b5('0x15'));return _0x5a6277[_0x81b5('0x16')];});}function getUser(_0x1385c7,_0x3de0c9){if(intUtil[_0x81b5('0x17')](_0x3de0c9)){logger[_0x81b5('0x9')](_0x81b5('0x18'),_0x3de0c9);return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x19'),_0x1385c7[_0x81b5('0xc')]),'qs':{'query':util['format']('type:user\x20role:agent\x20email:%s',_0x3de0c9)}})[_0x81b5('0x14')](function(_0x5982df){if(_0x5982df[_0x81b5('0x1a')]){logger['info'](_0x81b5('0x1b'));return _[_0x81b5('0x1c')](_0x5982df['results'],{'email':_0x3de0c9,'role':_0x81b5('0x1d')});}else{logger[_0x81b5('0x9')](_0x81b5('0x1e'));return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x1f'),_0x1385c7[_0x81b5('0xc')])})[_0x81b5('0x14')](function(_0x3e1867){logger[_0x81b5('0x9')](_0x81b5('0x20'));return _0x3e1867[_0x81b5('0x21')];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x1f'),_0x1385c7[_0x81b5('0xc')])})[_0x81b5('0x14')](function(_0x2c4c7e){logger[_0x81b5('0x9')](_0x81b5('0x20'));return _0x2c4c7e[_0x81b5('0x21')];});}}function getEndUser(_0x5e2542,_0x37b63a,_0x504fa8){logger['info'](_0x81b5('0x22'),_0x504fa8);return request({'uri':util[_0x81b5('0xa')]('%s/search.json',_0x5e2542[_0x81b5('0xc')]),'qs':{'query':util[_0x81b5('0xa')]('type:user\x20role:end-user\x20phone:%s',_0x504fa8)}})[_0x81b5('0x14')](function(_0x556516){var _0x3cf47;if(_0x556516[_0x81b5('0x23')]['length']){_0x556516[_0x81b5('0x23')]=_[_0x81b5('0x24')](_0x556516['results'],{'suspended':![],'role':_0x81b5('0x25')});if(_0x556516[_0x81b5('0x23')][_0x81b5('0x26')]){_0x3cf47=_[_0x81b5('0x27')](_0x556516[_0x81b5('0x23')]);}}if(_0x3cf47){logger[_0x81b5('0x9')]('Enduser\x20found!');return _0x3cf47;}else{logger[_0x81b5('0x9')](_0x81b5('0x28'));return request({'uri':util['format'](_0x81b5('0x29'),_0x5e2542[_0x81b5('0xc')]),'method':'POST','body':{'user':{'role':_0x81b5('0x25'),'name':util['format'](_0x81b5('0x2a'),_0x37b63a||_0x504fa8),'phone':_0x504fa8}}})[_0x81b5('0x14')](function(_0x2ab31d){logger[_0x81b5('0x9')](_0x81b5('0x2b'));return _0x2ab31d['user'];});}});}function getAuth(_0x1813f6){var _0x36bf90;if(_0x1813f6['authType']==='password'){_0x36bf90=util['format'](_0x81b5('0x2c'),_0x1813f6[_0x81b5('0x2d')],_0x1813f6[_0x81b5('0x2e')]);}else if(_0x1813f6['authType']===_0x81b5('0x2f')){_0x36bf90=util[_0x81b5('0xa')](_0x81b5('0x30'),_0x1813f6[_0x81b5('0x2d')],_0x1813f6[_0x81b5('0x2f')]);}return util['format'](_0x81b5('0x31'),new Buffer(_0x36bf90)[_0x81b5('0x32')](_0x81b5('0x33')));}function request(_0xf651f8){logger[_0x81b5('0x34')]('[HTTP]',JSON[_0x81b5('0x35')](_0xf651f8));return rp(_[_0x81b5('0x5')](_0xf651f8,{'method':_0x81b5('0x36'),'headers':headers,'json':!![]}));}function getTags(_0xca8f87,_0x28777a){var _0x4d83e4=[];if(_0xca8f87&&_0xca8f87[_0x81b5('0x26')]>0x0){_0x4d83e4=_[_0x81b5('0x37')](_0xca8f87,_0x28777a);}return _0x4d83e4;}function getCustomFields(_0x216cc9,_0x2db378){var _0xa7cbc2=[];var _0x24bb89={'custom_fields':[]};if(_0x216cc9[_0x81b5('0x26')]>0x0){_[_0x81b5('0x38')](_0x216cc9,function(_0x41f17d){if(_[_0x81b5('0x39')]([_0x81b5('0x3a'),_0x81b5('0x3b')],_0x41f17d[_0x81b5('0x3c')])&&_0x41f17d[_0x81b5('0x3d')]&&!_0x41f17d[_0x81b5('0x3e')]){_0x24bb89[_0x41f17d[_0x81b5('0x3d')][_0x81b5('0x3f')]()]=_0x41f17d['content'][_0x81b5('0x32')]();}else if(_[_0x81b5('0x39')](['string',_0x81b5('0x3b')],_0x41f17d['type'])&&_0x41f17d[_0x81b5('0x40')]&&_0x41f17d[_0x81b5('0x3e')]){_0x24bb89['custom_fields'][_0x81b5('0x41')]({'id':_0x41f17d['idField'],'value':_0x41f17d[_0x81b5('0x42')][_0x81b5('0x32')]()});}else if(_0x41f17d[_0x81b5('0x3c')]==='variable'&&_0x41f17d['variableName']&&_0x41f17d[_0x81b5('0x40')]&&_0x41f17d['customField']){_0x2db378[_0x41f17d[_0x81b5('0x43')]]&&_0x24bb89[_0x81b5('0x44')][_0x81b5('0x41')]({'id':_0x41f17d[_0x81b5('0x40')],'value':_0x2db378[_0x41f17d[_0x81b5('0x43')]][_0x81b5('0x32')]()});}else if(_0x41f17d[_0x81b5('0x3c')]===_0x81b5('0x45')&&_0x41f17d[_0x81b5('0x46')]&&_0x41f17d[_0x81b5('0x46')]['name']&&_0x41f17d['idField']&&_0x41f17d[_0x81b5('0x3e')]){_0x2db378[_0x41f17d[_0x81b5('0x46')][_0x81b5('0x47')][_0x81b5('0x3f')]()]&&_0x24bb89[_0x81b5('0x44')][_0x81b5('0x41')]({'id':_0x41f17d[_0x81b5('0x40')],'value':_0x2db378[_0x41f17d[_0x81b5('0x46')][_0x81b5('0x47')][_0x81b5('0x3f')]()][_0x81b5('0x32')]()});}});}return _0x24bb89;}exports[_0x81b5('0x48')]=function(_0x27dbd2,_0x2795c9,_0x3f4c34,_0x237525,_0x2ed138,_0x491ec0){var _0x4f46c2,_0x139de2;_0x491ec0['remoteUri']=intUtil[_0x81b5('0x49')](_0x491ec0['remoteUri']);_0x491ec0[_0x81b5('0x4a')]=intUtil[_0x81b5('0x49')](_0x491ec0[_0x81b5('0x4a')]);if(_0x2ed138&&_0x2ed138[_0x81b5('0x4b')]){logger[_0x81b5('0x9')]('[QUEUE]','Recording\x20is\x20enabled!');_0x2795c9[_0x81b5('0x4c')]=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x491ec0['serverUrl'],_0x2795c9[_0x81b5('0x4e')],md5(_0x2795c9[_0x81b5('0x4e')]));}else{_0x2795c9[_0x81b5('0x4c')]='';}headers[_0x81b5('0x4f')]=getAuth(_0x491ec0);return getUser(_0x491ec0,_0x237525[_0x81b5('0x50')])['then'](function(_0x2da034){_0x4f46c2=_0x2da034;logger[_0x81b5('0x9')](_0x81b5('0x51'),_0x4f46c2['id']);return getEndUser(_0x491ec0,_0x2795c9[_0x81b5('0x52')],_0x2795c9['calleridnum']);})['then'](function(_0x5b5331){_0x139de2=_0x5b5331;logger[_0x81b5('0x9')](_0x81b5('0x53'),_0x139de2['id']);return getTicket(_0x491ec0,_0x4f46c2,_0x139de2,_0x3f4c34,_0x2795c9);})[_0x81b5('0x14')](function(_0x321c1b){if(_0x321c1b){logger['info']('The\x20Ticket\x20ID\x20is:',_0x321c1b['id']);switch(_0x491ec0['type']){case _0x81b5('0x54'):logger[_0x81b5('0x9')](_0x81b5('0x55'),_0x81b5('0x56'));return request({'uri':util[_0x81b5('0xa')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x491ec0['remoteUri'],_0x4f46c2['id'],_0x321c1b['id']),'method':'POST'});case _0x81b5('0x57'):logger['info']('[QUEUE]',_0x81b5('0x58'));emit(util['format']('user:%s',_0x237525['name']),_0x81b5('0x59'),{'uri':util[_0x81b5('0xa')]('%s/agent/tickets/%s',_0x491ec0[_0x81b5('0xc')]['replace'](_0x81b5('0x5a'),''),_0x321c1b['id'])});break;default:logger[_0x81b5('0x5b')](_0x81b5('0x55'),_0x81b5('0x5c'));}}})[_0x81b5('0x5d')](function(_0x3d2c8f){logger['error']('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0x81b5('0x5e')](_0x3d2c8f,{'showHidden':!![],'depth':null}));});};exports[_0x81b5('0x5f')]=function(_0x53f175,_0x451df7,_0x5725ab,_0x46ca91,_0x330000,_0x3b09d4,_0x5ef622){var _0xada1cb,_0x517325;_0x3b09d4[_0x81b5('0xc')]=intUtil[_0x81b5('0x49')](_0x3b09d4[_0x81b5('0xc')]);_0x3b09d4[_0x81b5('0x4a')]=intUtil[_0x81b5('0x49')](_0x3b09d4['serverUrl']);if(_0x5ef622&&_0x5ef622['recordingFormat']&&_0x5ef622[_0x81b5('0x60')]!=='none'){logger[_0x81b5('0x9')]('[OUTBOUND]',_0x81b5('0x61'));_0x451df7[_0x81b5('0x4c')]=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x3b09d4['serverUrl'],_0x451df7['uniqueid'],md5(_0x451df7[_0x81b5('0x4e')]));}headers[_0x81b5('0x4f')]=getAuth(_0x3b09d4);return getUser(_0x3b09d4,_0x46ca91[_0x81b5('0x50')])[_0x81b5('0x14')](function(_0x5a9586){_0xada1cb=_0x5a9586;logger['info'](_0x81b5('0x51'),_0xada1cb['id']);return getEndUser(_0x3b09d4,_0x451df7[_0x81b5('0x62')],_0x451df7[_0x81b5('0x63')]);})[_0x81b5('0x14')](function(_0xbd87ae){_0x517325=_0xbd87ae;logger[_0x81b5('0x9')](_0x81b5('0x53'),_0x517325['id']);return getTicket(_0x3b09d4,_0xada1cb,_0x517325,_0x5725ab,_0x451df7);})['then'](function(_0x3c2285){if(_0x3c2285){logger[_0x81b5('0x9')](_0x81b5('0x64'),_0x3c2285['id']);switch(_0x3b09d4[_0x81b5('0x3c')]){case _0x81b5('0x54'):logger[_0x81b5('0x9')](_0x81b5('0x65'),_0x81b5('0x56'));return request({'uri':util['format'](_0x81b5('0x66'),_0x3b09d4[_0x81b5('0xc')],_0xada1cb['id'],_0x3c2285['id']),'method':_0x81b5('0xd')});case _0x81b5('0x57'):logger[_0x81b5('0x9')](_0x81b5('0x65'),_0x81b5('0x58'));emit(util['format']('user:%s',_0x46ca91[_0x81b5('0x47')]),_0x81b5('0x59'),{'uri':util[_0x81b5('0xa')](_0x81b5('0x67'),_0x3b09d4[_0x81b5('0xc')][_0x81b5('0x68')]('/api/v2',''),_0x3c2285['id'])});break;default:logger[_0x81b5('0x5b')](_0x81b5('0x65'),_0x81b5('0x5c'));}}})[_0x81b5('0x5d')](function(_0x3909c8){logger['error']('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0x81b5('0x5e')](_0x3909c8,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x57d61c,_0x5c364e,_0x1a9a9c,_0x53de0b,_0x5e0454,_0x34b51d){var _0xf0db4d,_0x1cb002;_0x34b51d[_0x81b5('0xc')]=intUtil[_0x81b5('0x49')](_0x34b51d['remoteUri']);_0x34b51d[_0x81b5('0x4a')]=intUtil['stripTrailingSlash'](_0x34b51d[_0x81b5('0x4a')]);if(_0x5e0454&&_0x5e0454[_0x81b5('0x4b')]){logger[_0x81b5('0x9')]('['+_0x5c364e['lastevent'][_0x81b5('0x69')]()+']',_0x81b5('0x61'));_0x5c364e['recordingURL']=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x34b51d[_0x81b5('0x4a')],_0x5c364e[_0x81b5('0x4e')],md5(_0x5c364e['uniqueid']));}else{_0x5c364e['recordingURL']='';}headers['Authorization']=getAuth(_0x34b51d);return getUser(_0x34b51d)[_0x81b5('0x14')](function(_0x3b662c){_0xf0db4d=_0x3b662c;logger[_0x81b5('0x9')](_0x81b5('0x51'),_0xf0db4d['id']);return getEndUser(_0x34b51d,_0x5c364e['calleridname'],_0x5c364e[_0x81b5('0x6a')]);})[_0x81b5('0x14')](function(_0x3e25d6){_0x1cb002=_0x3e25d6;logger[_0x81b5('0x9')]('The\x20Enduser\x20ID\x20is:',_0x1cb002['id']);return getTicket(_0x34b51d,_0xf0db4d,_0x1cb002,_0x1a9a9c,_0x5c364e);})['then'](function(_0x23a746){if(_0x23a746){logger[_0x81b5('0x9')]('The\x20Ticket\x20ID\x20is:',_0x23a746['id']);}})[_0x81b5('0x5d')](function(_0x106880){logger['error']('['+_0x5c364e[_0x81b5('0x6b')][_0x81b5('0x69')]()+']'+_0x81b5('0x6c'),util[_0x81b5('0x5e')](_0x106880,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff