// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x1a01=['inspect','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','%s/agent/tickets/%s','replace','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','Authorization','The\x20Enduser\x20ID\x20is:','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','util','ioredis','./util','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','emit','application/json','Creating\x20new\x20ticket...','%s/tickets.json','remoteUri','POST','merge','Tags','name','Subjects','getString','Descriptions','Fields','then','info','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','format','%s/search.json','type:user\x20role:agent\x20email:%s','count','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','type:user\x20role:end-user\x20phone:%s','results','length','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Caller\x20-\x20%s','Enduser\x20created.','authType','%s:%s','password','token','%s/token:%s','username','toString','debug','[HTTP]','stringify','GET','map','forEach','includes','string','picklist','type','nameField','customField','toLowerCase','idField','push','variable','variableName','custom_fields','customVariable','Variable','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Ticket\x20ID\x20is:','integrationTab','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','/api/v2','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration'];(function(_0x53bf6f,_0x21630c){var _0xe0e87b=function(_0x2e0543){while(--_0x2e0543){_0x53bf6f['push'](_0x53bf6f['shift']());}};_0xe0e87b(++_0x21630c);}(_0x1a01,0x16f));var _0x11a0=function(_0xe479a1,_0x3a043f){_0xe479a1=_0xe479a1-0x0;var _0x27b50a=_0x1a01[_0xe479a1];return _0x27b50a;};'use strict';var _=require('lodash');var rp=require(_0x11a0('0x0'));var md5=require(_0x11a0('0x1'));var util=require(_0x11a0('0x2'));var Redis=require(_0x11a0('0x3'));var intUtil=require(_0x11a0('0x4'));var config=require('../../../../config/environment');var logger=require(_0x11a0('0x5'))(_0x11a0('0x6'));config[_0x11a0('0x7')]=_[_0x11a0('0x8')](config[_0x11a0('0x7')],{'host':_0x11a0('0x9'),'port':0x18eb});var io=require(_0x11a0('0xa'))(new Redis(config['redis']));function emit(_0x4964aa,_0x5b1aec,_0x4990de){io['to'](_0x4964aa)[_0x11a0('0xb')](_0x5b1aec,_0x4990de);}var headers={'Content-Type':_0x11a0('0xc'),'Accept':'application/json'};function getTicket(_0x15a19b,_0x2f79cb,_0x310623,_0x5bd436,_0x47eab2){logger['info'](_0x11a0('0xd'));return request({'uri':util['format'](_0x11a0('0xe'),_0x15a19b[_0x11a0('0xf')]),'method':_0x11a0('0x10'),'body':{'ticket':_[_0x11a0('0x11')]({'requester_id':_0x310623['id'],'submitter_id':_0x2f79cb?_0x2f79cb['id']:undefined,'assignee_id':_0x2f79cb?_0x2f79cb['id']:undefined,'tags':getTags(_0x5bd436[_0x11a0('0x12')],_0x11a0('0x13')),'subject':intUtil['getString'](_0x5bd436[_0x11a0('0x14')],_0x47eab2,'\x20'),'description':intUtil[_0x11a0('0x15')](_0x5bd436[_0x11a0('0x16')],_0x47eab2,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x5bd436[_0x11a0('0x16')],_0x47eab2,'\x0a')}},getCustomFields(_0x5bd436[_0x11a0('0x17')],_0x47eab2))}})[_0x11a0('0x18')](function(_0x2ca305){logger[_0x11a0('0x19')](_0x11a0('0x1a'));return _0x2ca305[_0x11a0('0x1b')];});}function getUser(_0x5f567d,_0x4e3451){if(intUtil[_0x11a0('0x1c')](_0x4e3451)){logger[_0x11a0('0x19')](_0x11a0('0x1d'),_0x4e3451);return request({'uri':util[_0x11a0('0x1e')](_0x11a0('0x1f'),_0x5f567d[_0x11a0('0xf')]),'qs':{'query':util[_0x11a0('0x1e')](_0x11a0('0x20'),_0x4e3451)}})[_0x11a0('0x18')](function(_0x274df8){if(_0x274df8[_0x11a0('0x21')]){logger['info']('Agent\x20found!');return _['find'](_0x274df8['results'],{'email':_0x4e3451,'role':_0x11a0('0x22')});}else{logger[_0x11a0('0x19')](_0x11a0('0x23'));return request({'uri':util[_0x11a0('0x1e')](_0x11a0('0x24'),_0x5f567d['remoteUri'])})[_0x11a0('0x18')](function(_0x5134d8){logger[_0x11a0('0x19')](_0x11a0('0x25'));return _0x5134d8['user'];});}});}else{logger['info'](_0x11a0('0x23'));return request({'uri':util['format'](_0x11a0('0x24'),_0x5f567d['remoteUri'])})[_0x11a0('0x18')](function(_0x30adc3){logger[_0x11a0('0x19')](_0x11a0('0x25'));return _0x30adc3[_0x11a0('0x26')];});}}function getEndUser(_0x183479,_0x132982,_0xf5ca33){logger[_0x11a0('0x19')]('Searching\x20enduser\x20with\x20phone',_0xf5ca33);return request({'uri':util[_0x11a0('0x1e')](_0x11a0('0x1f'),_0x183479[_0x11a0('0xf')]),'qs':{'query':util[_0x11a0('0x1e')](_0x11a0('0x27'),_0xf5ca33)}})[_0x11a0('0x18')](function(_0x5ba18c){var _0x5d629b;if(_0x5ba18c[_0x11a0('0x28')][_0x11a0('0x29')]){_0x5ba18c[_0x11a0('0x28')]=_['filter'](_0x5ba18c[_0x11a0('0x28')],{'suspended':![],'role':_0x11a0('0x2a')});if(_0x5ba18c[_0x11a0('0x28')][_0x11a0('0x29')]){_0x5d629b=_[_0x11a0('0x2b')](_0x5ba18c[_0x11a0('0x28')]);}}if(_0x5d629b){logger[_0x11a0('0x19')](_0x11a0('0x2c'));return _0x5d629b;}else{logger['info'](_0x11a0('0x2d'));return request({'uri':util[_0x11a0('0x1e')]('%s/users.json',_0x183479['remoteUri']),'method':'POST','body':{'user':{'role':_0x11a0('0x2a'),'name':util[_0x11a0('0x1e')](_0x11a0('0x2e'),_0x132982||_0xf5ca33),'phone':_0xf5ca33}}})[_0x11a0('0x18')](function(_0x2bf857){logger[_0x11a0('0x19')](_0x11a0('0x2f'));return _0x2bf857[_0x11a0('0x26')];});}});}function getAuth(_0x4bb8fd){var _0x180f96;if(_0x4bb8fd[_0x11a0('0x30')]==='password'){_0x180f96=util[_0x11a0('0x1e')](_0x11a0('0x31'),_0x4bb8fd['username'],_0x4bb8fd[_0x11a0('0x32')]);}else if(_0x4bb8fd[_0x11a0('0x30')]===_0x11a0('0x33')){_0x180f96=util[_0x11a0('0x1e')](_0x11a0('0x34'),_0x4bb8fd[_0x11a0('0x35')],_0x4bb8fd[_0x11a0('0x33')]);}return util['format']('Basic\x20%s',new Buffer(_0x180f96)[_0x11a0('0x36')]('base64'));}function request(_0x525a79){logger[_0x11a0('0x37')](_0x11a0('0x38'),JSON[_0x11a0('0x39')](_0x525a79));return rp(_[_0x11a0('0x8')](_0x525a79,{'method':_0x11a0('0x3a'),'headers':headers,'json':!![]}));}function getTags(_0x4c9dc0,_0x3fc3ea){var _0x5943d4=[];if(_0x4c9dc0&&_0x4c9dc0[_0x11a0('0x29')]>0x0){_0x5943d4=_[_0x11a0('0x3b')](_0x4c9dc0,_0x3fc3ea);}return _0x5943d4;}function getCustomFields(_0x1c8072,_0x392af0){var _0x4420f3=[];var _0x547f90={'custom_fields':[]};if(_0x1c8072[_0x11a0('0x29')]>0x0){_[_0x11a0('0x3c')](_0x1c8072,function(_0x1aaa84){if(_[_0x11a0('0x3d')]([_0x11a0('0x3e'),_0x11a0('0x3f')],_0x1aaa84[_0x11a0('0x40')])&&_0x1aaa84[_0x11a0('0x41')]&&!_0x1aaa84[_0x11a0('0x42')]){_0x547f90[_0x1aaa84[_0x11a0('0x41')][_0x11a0('0x43')]()]=_0x1aaa84['content'][_0x11a0('0x36')]();}else if(_[_0x11a0('0x3d')]([_0x11a0('0x3e'),'picklist'],_0x1aaa84['type'])&&_0x1aaa84[_0x11a0('0x44')]&&_0x1aaa84[_0x11a0('0x42')]){_0x547f90['custom_fields'][_0x11a0('0x45')]({'id':_0x1aaa84['idField'],'value':_0x1aaa84['content'][_0x11a0('0x36')]()});}else if(_0x1aaa84[_0x11a0('0x40')]===_0x11a0('0x46')&&_0x1aaa84[_0x11a0('0x47')]&&_0x1aaa84['idField']&&_0x1aaa84[_0x11a0('0x42')]){_0x392af0[_0x1aaa84[_0x11a0('0x47')]]&&_0x547f90[_0x11a0('0x48')][_0x11a0('0x45')]({'id':_0x1aaa84[_0x11a0('0x44')],'value':_0x392af0[_0x1aaa84['variableName']][_0x11a0('0x36')]()});}else if(_0x1aaa84[_0x11a0('0x40')]===_0x11a0('0x49')&&_0x1aaa84[_0x11a0('0x4a')]&&_0x1aaa84['Variable'][_0x11a0('0x13')]&&_0x1aaa84[_0x11a0('0x44')]&&_0x1aaa84['customField']){_0x392af0[_0x1aaa84['Variable']['name']['toLowerCase']()]&&_0x547f90[_0x11a0('0x48')]['push']({'id':_0x1aaa84[_0x11a0('0x44')],'value':_0x392af0[_0x1aaa84[_0x11a0('0x4a')][_0x11a0('0x13')][_0x11a0('0x43')]()][_0x11a0('0x36')]()});}});}return _0x547f90;}exports['queue']=function(_0x16f761,_0x309f08,_0x1b0615,_0x40d149,_0xa20421,_0x3c6370){var _0x48811d,_0x5854bb;_0x3c6370[_0x11a0('0xf')]=intUtil[_0x11a0('0x4b')](_0x3c6370[_0x11a0('0xf')]);_0x3c6370[_0x11a0('0x4c')]=intUtil[_0x11a0('0x4b')](_0x3c6370[_0x11a0('0x4c')]);if(_0xa20421&&_0xa20421[_0x11a0('0x4d')]){logger[_0x11a0('0x19')](_0x11a0('0x4e'),_0x11a0('0x4f'));_0x309f08[_0x11a0('0x50')]=util[_0x11a0('0x1e')](_0x11a0('0x51'),_0x3c6370[_0x11a0('0x4c')],_0x309f08[_0x11a0('0x52')],md5(_0x309f08[_0x11a0('0x52')]));}else{_0x309f08[_0x11a0('0x50')]='';}headers['Authorization']=getAuth(_0x3c6370);return getUser(_0x3c6370,_0x40d149[_0x11a0('0x53')])[_0x11a0('0x18')](function(_0x3a0051){_0x48811d=_0x3a0051;logger['info'](_0x11a0('0x54'),_0x48811d['id']);return getEndUser(_0x3c6370,_0x309f08[_0x11a0('0x55')],_0x309f08[_0x11a0('0x56')]);})[_0x11a0('0x18')](function(_0xfb2aae){_0x5854bb=_0xfb2aae;logger['info']('The\x20Enduser\x20ID\x20is:',_0x5854bb['id']);return getTicket(_0x3c6370,_0x48811d,_0x5854bb,_0x1b0615,_0x309f08);})[_0x11a0('0x18')](function(_0x5a7b84){if(_0x5a7b84){logger[_0x11a0('0x19')](_0x11a0('0x57'),_0x5a7b84['id']);switch(_0x3c6370[_0x11a0('0x40')]){case _0x11a0('0x58'):logger[_0x11a0('0x19')](_0x11a0('0x4e'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x11a0('0x1e')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x3c6370['remoteUri'],_0x48811d['id'],_0x5a7b84['id']),'method':_0x11a0('0x10')});case _0x11a0('0x59'):logger[_0x11a0('0x19')]('[QUEUE]',_0x11a0('0x5a'));emit(util['format'](_0x11a0('0x5b'),_0x40d149[_0x11a0('0x13')]),_0x11a0('0x5c'),{'uri':util[_0x11a0('0x1e')]('%s/agent/tickets/%s',_0x3c6370[_0x11a0('0xf')]['replace'](_0x11a0('0x5d'),''),_0x5a7b84['id'])});break;default:logger[_0x11a0('0x5e')](_0x11a0('0x4e'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x11a0('0x5f')](function(_0x1ab4f4){logger['error'](_0x11a0('0x60'),util[_0x11a0('0x61')](_0x1ab4f4,{'showHidden':!![],'depth':null}));});};exports[_0x11a0('0x62')]=function(_0x456df4,_0x2aaa11,_0x29fdc4,_0x58fa5f,_0x2fb81e,_0x4b93b3,_0x25198f){var _0x184cdb,_0x54b3ba;_0x4b93b3[_0x11a0('0xf')]=intUtil['stripTrailingSlash'](_0x4b93b3[_0x11a0('0xf')]);_0x4b93b3[_0x11a0('0x4c')]=intUtil[_0x11a0('0x4b')](_0x4b93b3[_0x11a0('0x4c')]);if(_0x25198f&&_0x25198f['recordingFormat']&&_0x25198f[_0x11a0('0x63')]!==_0x11a0('0x64')){logger[_0x11a0('0x19')](_0x11a0('0x65'),_0x11a0('0x4f'));_0x2aaa11[_0x11a0('0x50')]=util['format'](_0x11a0('0x51'),_0x4b93b3[_0x11a0('0x4c')],_0x2aaa11[_0x11a0('0x52')],md5(_0x2aaa11['uniqueid']));}headers['Authorization']=getAuth(_0x4b93b3);return getUser(_0x4b93b3,_0x58fa5f[_0x11a0('0x53')])['then'](function(_0x2608d3){_0x184cdb=_0x2608d3;logger['info']('The\x20User\x20ID\x20is:',_0x184cdb['id']);return getEndUser(_0x4b93b3,_0x2aaa11[_0x11a0('0x66')],_0x2aaa11[_0x11a0('0x67')]);})[_0x11a0('0x18')](function(_0x4b41a6){_0x54b3ba=_0x4b41a6;logger[_0x11a0('0x19')]('The\x20Enduser\x20ID\x20is:',_0x54b3ba['id']);return getTicket(_0x4b93b3,_0x184cdb,_0x54b3ba,_0x29fdc4,_0x2aaa11);})[_0x11a0('0x18')](function(_0x400440){if(_0x400440){logger[_0x11a0('0x19')](_0x11a0('0x57'),_0x400440['id']);switch(_0x4b93b3['type']){case'integrationTab':logger[_0x11a0('0x19')](_0x11a0('0x65'),_0x11a0('0x68'));return request({'uri':util[_0x11a0('0x1e')](_0x11a0('0x69'),_0x4b93b3['remoteUri'],_0x184cdb['id'],_0x400440['id']),'method':_0x11a0('0x10')});case'newTab':logger['info'](_0x11a0('0x65'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x11a0('0x5b'),_0x58fa5f[_0x11a0('0x13')]),_0x11a0('0x5c'),{'uri':util[_0x11a0('0x1e')](_0x11a0('0x6a'),_0x4b93b3[_0x11a0('0xf')][_0x11a0('0x6b')](_0x11a0('0x5d'),''),_0x400440['id'])});break;default:logger[_0x11a0('0x5e')](_0x11a0('0x65'),_0x11a0('0x6c'));}}})[_0x11a0('0x5f')](function(_0x394e27){logger[_0x11a0('0x5e')](_0x11a0('0x6d'),util[_0x11a0('0x61')](_0x394e27,{'showHidden':!![],'depth':null}));});};exports[_0x11a0('0x6e')]=function(_0x18eaf3,_0x4af96f,_0x34ea13,_0x50e7f0,_0x2c4eb4,_0x8c53bc){var _0x5c6e19,_0x2de94e;_0x8c53bc[_0x11a0('0xf')]=intUtil[_0x11a0('0x4b')](_0x8c53bc[_0x11a0('0xf')]);_0x8c53bc['serverUrl']=intUtil[_0x11a0('0x4b')](_0x8c53bc[_0x11a0('0x4c')]);if(_0x2c4eb4&&_0x2c4eb4[_0x11a0('0x4d')]){logger[_0x11a0('0x19')]('['+_0x4af96f[_0x11a0('0x6f')][_0x11a0('0x70')]()+']',_0x11a0('0x4f'));_0x4af96f[_0x11a0('0x50')]=util[_0x11a0('0x1e')](_0x11a0('0x51'),_0x8c53bc[_0x11a0('0x4c')],_0x4af96f[_0x11a0('0x52')],md5(_0x4af96f[_0x11a0('0x52')]));}else{_0x4af96f['recordingURL']='';}headers[_0x11a0('0x71')]=getAuth(_0x8c53bc);return getUser(_0x8c53bc)['then'](function(_0x48307e){_0x5c6e19=_0x48307e;logger['info'](_0x11a0('0x54'),_0x5c6e19['id']);return getEndUser(_0x8c53bc,_0x4af96f[_0x11a0('0x55')],_0x4af96f[_0x11a0('0x56')]);})[_0x11a0('0x18')](function(_0x3cea19){_0x2de94e=_0x3cea19;logger[_0x11a0('0x19')](_0x11a0('0x72'),_0x2de94e['id']);return getTicket(_0x8c53bc,_0x5c6e19,_0x2de94e,_0x34ea13,_0x4af96f);})['then'](function(_0x563bb1){if(_0x563bb1){logger[_0x11a0('0x19')](_0x11a0('0x57'),_0x563bb1['id']);}})['catch'](function(_0x3c4670){logger['error']('['+_0x4af96f[_0x11a0('0x6f')][_0x11a0('0x70')]()+']'+_0x11a0('0x73'),util['inspect'](_0x3c4670,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x1b58=['picklist','type','nameField','customField','toLowerCase','idField','push','content','variableName','custom_fields','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','inspect','outbound','recordingFormat','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','%s/channels/voice/agents/%d/tickets/%d/display.json','%s/agent/tickets/%s','replace','toUpperCase','calleridnum','lastevent','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','ioredis','../../../../config/environment','redis','defaults','localhost','socket.io-emitter','application/json','info','format','%s/tickets.json','remoteUri','POST','merge','Tags','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','count','Agent\x20found!','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','results','filter','end-user','length','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','%s:%s','username','password','token','%s/token:%s','Basic\x20%s','toString','base64','debug','stringify','GET','map','forEach','includes','string'];(function(_0x3216ed,_0x1b78ae){var _0x1f7305=function(_0x5b4522){while(--_0x5b4522){_0x3216ed['push'](_0x3216ed['shift']());}};_0x1f7305(++_0x1b78ae);}(_0x1b58,0x9f));var _0x81b5=function(_0x5750fa,_0x57c0df){_0x5750fa=_0x5750fa-0x0;var _0x2aeb4e=_0x1b58[_0x5750fa];return _0x2aeb4e;};'use strict';var _=require('lodash');var rp=require(_0x81b5('0x0'));var md5=require(_0x81b5('0x1'));var util=require('util');var Redis=require(_0x81b5('0x2'));var intUtil=require('./util');var config=require(_0x81b5('0x3'));var logger=require('../../../../config/logger')('zendesk');config[_0x81b5('0x4')]=_[_0x81b5('0x5')](config[_0x81b5('0x4')],{'host':_0x81b5('0x6'),'port':0x18eb});var io=require(_0x81b5('0x7'))(new Redis(config[_0x81b5('0x4')]));function emit(_0x4edfc5,_0xfc6eb4,_0x4ce18a){io['to'](_0x4edfc5)['emit'](_0xfc6eb4,_0x4ce18a);}var headers={'Content-Type':'application/json','Accept':_0x81b5('0x8')};function getTicket(_0x5c8c9a,_0x10df74,_0x40bc65,_0x5769dd,_0x377d7c){logger[_0x81b5('0x9')]('Creating\x20new\x20ticket...');return request({'uri':util[_0x81b5('0xa')](_0x81b5('0xb'),_0x5c8c9a[_0x81b5('0xc')]),'method':_0x81b5('0xd'),'body':{'ticket':_[_0x81b5('0xe')]({'requester_id':_0x40bc65['id'],'submitter_id':_0x10df74?_0x10df74['id']:undefined,'assignee_id':_0x10df74?_0x10df74['id']:undefined,'tags':getTags(_0x5769dd[_0x81b5('0xf')],'name'),'subject':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x11')],_0x377d7c,'\x20'),'description':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x12')],_0x377d7c,'\x0a'),'comment':{'public':![],'body':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x12')],_0x377d7c,'\x0a')}},getCustomFields(_0x5769dd[_0x81b5('0x13')],_0x377d7c))}})[_0x81b5('0x14')](function(_0x5a6277){logger[_0x81b5('0x9')](_0x81b5('0x15'));return _0x5a6277[_0x81b5('0x16')];});}function getUser(_0x1385c7,_0x3de0c9){if(intUtil[_0x81b5('0x17')](_0x3de0c9)){logger[_0x81b5('0x9')](_0x81b5('0x18'),_0x3de0c9);return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x19'),_0x1385c7[_0x81b5('0xc')]),'qs':{'query':util['format']('type:user\x20role:agent\x20email:%s',_0x3de0c9)}})[_0x81b5('0x14')](function(_0x5982df){if(_0x5982df[_0x81b5('0x1a')]){logger['info'](_0x81b5('0x1b'));return _[_0x81b5('0x1c')](_0x5982df['results'],{'email':_0x3de0c9,'role':_0x81b5('0x1d')});}else{logger[_0x81b5('0x9')](_0x81b5('0x1e'));return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x1f'),_0x1385c7[_0x81b5('0xc')])})[_0x81b5('0x14')](function(_0x3e1867){logger[_0x81b5('0x9')](_0x81b5('0x20'));return _0x3e1867[_0x81b5('0x21')];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x1f'),_0x1385c7[_0x81b5('0xc')])})[_0x81b5('0x14')](function(_0x2c4c7e){logger[_0x81b5('0x9')](_0x81b5('0x20'));return _0x2c4c7e[_0x81b5('0x21')];});}}function getEndUser(_0x5e2542,_0x37b63a,_0x504fa8){logger['info'](_0x81b5('0x22'),_0x504fa8);return request({'uri':util[_0x81b5('0xa')]('%s/search.json',_0x5e2542[_0x81b5('0xc')]),'qs':{'query':util[_0x81b5('0xa')]('type:user\x20role:end-user\x20phone:%s',_0x504fa8)}})[_0x81b5('0x14')](function(_0x556516){var _0x3cf47;if(_0x556516[_0x81b5('0x23')]['length']){_0x556516[_0x81b5('0x23')]=_[_0x81b5('0x24')](_0x556516['results'],{'suspended':![],'role':_0x81b5('0x25')});if(_0x556516[_0x81b5('0x23')][_0x81b5('0x26')]){_0x3cf47=_[_0x81b5('0x27')](_0x556516[_0x81b5('0x23')]);}}if(_0x3cf47){logger[_0x81b5('0x9')]('Enduser\x20found!');return _0x3cf47;}else{logger[_0x81b5('0x9')](_0x81b5('0x28'));return request({'uri':util['format'](_0x81b5('0x29'),_0x5e2542[_0x81b5('0xc')]),'method':'POST','body':{'user':{'role':_0x81b5('0x25'),'name':util['format'](_0x81b5('0x2a'),_0x37b63a||_0x504fa8),'phone':_0x504fa8}}})[_0x81b5('0x14')](function(_0x2ab31d){logger[_0x81b5('0x9')](_0x81b5('0x2b'));return _0x2ab31d['user'];});}});}function getAuth(_0x1813f6){var _0x36bf90;if(_0x1813f6['authType']==='password'){_0x36bf90=util['format'](_0x81b5('0x2c'),_0x1813f6[_0x81b5('0x2d')],_0x1813f6[_0x81b5('0x2e')]);}else if(_0x1813f6['authType']===_0x81b5('0x2f')){_0x36bf90=util[_0x81b5('0xa')](_0x81b5('0x30'),_0x1813f6[_0x81b5('0x2d')],_0x1813f6[_0x81b5('0x2f')]);}return util['format'](_0x81b5('0x31'),new Buffer(_0x36bf90)[_0x81b5('0x32')](_0x81b5('0x33')));}function request(_0xf651f8){logger[_0x81b5('0x34')]('[HTTP]',JSON[_0x81b5('0x35')](_0xf651f8));return rp(_[_0x81b5('0x5')](_0xf651f8,{'method':_0x81b5('0x36'),'headers':headers,'json':!![]}));}function getTags(_0xca8f87,_0x28777a){var _0x4d83e4=[];if(_0xca8f87&&_0xca8f87[_0x81b5('0x26')]>0x0){_0x4d83e4=_[_0x81b5('0x37')](_0xca8f87,_0x28777a);}return _0x4d83e4;}function getCustomFields(_0x216cc9,_0x2db378){var _0xa7cbc2=[];var _0x24bb89={'custom_fields':[]};if(_0x216cc9[_0x81b5('0x26')]>0x0){_[_0x81b5('0x38')](_0x216cc9,function(_0x41f17d){if(_[_0x81b5('0x39')]([_0x81b5('0x3a'),_0x81b5('0x3b')],_0x41f17d[_0x81b5('0x3c')])&&_0x41f17d[_0x81b5('0x3d')]&&!_0x41f17d[_0x81b5('0x3e')]){_0x24bb89[_0x41f17d[_0x81b5('0x3d')][_0x81b5('0x3f')]()]=_0x41f17d['content'][_0x81b5('0x32')]();}else if(_[_0x81b5('0x39')](['string',_0x81b5('0x3b')],_0x41f17d['type'])&&_0x41f17d[_0x81b5('0x40')]&&_0x41f17d[_0x81b5('0x3e')]){_0x24bb89['custom_fields'][_0x81b5('0x41')]({'id':_0x41f17d['idField'],'value':_0x41f17d[_0x81b5('0x42')][_0x81b5('0x32')]()});}else if(_0x41f17d[_0x81b5('0x3c')]==='variable'&&_0x41f17d['variableName']&&_0x41f17d[_0x81b5('0x40')]&&_0x41f17d['customField']){_0x2db378[_0x41f17d[_0x81b5('0x43')]]&&_0x24bb89[_0x81b5('0x44')][_0x81b5('0x41')]({'id':_0x41f17d[_0x81b5('0x40')],'value':_0x2db378[_0x41f17d[_0x81b5('0x43')]][_0x81b5('0x32')]()});}else if(_0x41f17d[_0x81b5('0x3c')]===_0x81b5('0x45')&&_0x41f17d[_0x81b5('0x46')]&&_0x41f17d[_0x81b5('0x46')]['name']&&_0x41f17d['idField']&&_0x41f17d[_0x81b5('0x3e')]){_0x2db378[_0x41f17d[_0x81b5('0x46')][_0x81b5('0x47')][_0x81b5('0x3f')]()]&&_0x24bb89[_0x81b5('0x44')][_0x81b5('0x41')]({'id':_0x41f17d[_0x81b5('0x40')],'value':_0x2db378[_0x41f17d[_0x81b5('0x46')][_0x81b5('0x47')][_0x81b5('0x3f')]()][_0x81b5('0x32')]()});}});}return _0x24bb89;}exports[_0x81b5('0x48')]=function(_0x27dbd2,_0x2795c9,_0x3f4c34,_0x237525,_0x2ed138,_0x491ec0){var _0x4f46c2,_0x139de2;_0x491ec0['remoteUri']=intUtil[_0x81b5('0x49')](_0x491ec0['remoteUri']);_0x491ec0[_0x81b5('0x4a')]=intUtil[_0x81b5('0x49')](_0x491ec0[_0x81b5('0x4a')]);if(_0x2ed138&&_0x2ed138[_0x81b5('0x4b')]){logger[_0x81b5('0x9')]('[QUEUE]','Recording\x20is\x20enabled!');_0x2795c9[_0x81b5('0x4c')]=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x491ec0['serverUrl'],_0x2795c9[_0x81b5('0x4e')],md5(_0x2795c9[_0x81b5('0x4e')]));}else{_0x2795c9[_0x81b5('0x4c')]='';}headers[_0x81b5('0x4f')]=getAuth(_0x491ec0);return getUser(_0x491ec0,_0x237525[_0x81b5('0x50')])['then'](function(_0x2da034){_0x4f46c2=_0x2da034;logger[_0x81b5('0x9')](_0x81b5('0x51'),_0x4f46c2['id']);return getEndUser(_0x491ec0,_0x2795c9[_0x81b5('0x52')],_0x2795c9['calleridnum']);})['then'](function(_0x5b5331){_0x139de2=_0x5b5331;logger[_0x81b5('0x9')](_0x81b5('0x53'),_0x139de2['id']);return getTicket(_0x491ec0,_0x4f46c2,_0x139de2,_0x3f4c34,_0x2795c9);})[_0x81b5('0x14')](function(_0x321c1b){if(_0x321c1b){logger['info']('The\x20Ticket\x20ID\x20is:',_0x321c1b['id']);switch(_0x491ec0['type']){case _0x81b5('0x54'):logger[_0x81b5('0x9')](_0x81b5('0x55'),_0x81b5('0x56'));return request({'uri':util[_0x81b5('0xa')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x491ec0['remoteUri'],_0x4f46c2['id'],_0x321c1b['id']),'method':'POST'});case _0x81b5('0x57'):logger['info']('[QUEUE]',_0x81b5('0x58'));emit(util['format']('user:%s',_0x237525['name']),_0x81b5('0x59'),{'uri':util[_0x81b5('0xa')]('%s/agent/tickets/%s',_0x491ec0[_0x81b5('0xc')]['replace'](_0x81b5('0x5a'),''),_0x321c1b['id'])});break;default:logger[_0x81b5('0x5b')](_0x81b5('0x55'),_0x81b5('0x5c'));}}})[_0x81b5('0x5d')](function(_0x3d2c8f){logger['error']('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0x81b5('0x5e')](_0x3d2c8f,{'showHidden':!![],'depth':null}));});};exports[_0x81b5('0x5f')]=function(_0x53f175,_0x451df7,_0x5725ab,_0x46ca91,_0x330000,_0x3b09d4,_0x5ef622){var _0xada1cb,_0x517325;_0x3b09d4[_0x81b5('0xc')]=intUtil[_0x81b5('0x49')](_0x3b09d4[_0x81b5('0xc')]);_0x3b09d4[_0x81b5('0x4a')]=intUtil[_0x81b5('0x49')](_0x3b09d4['serverUrl']);if(_0x5ef622&&_0x5ef622['recordingFormat']&&_0x5ef622[_0x81b5('0x60')]!=='none'){logger[_0x81b5('0x9')]('[OUTBOUND]',_0x81b5('0x61'));_0x451df7[_0x81b5('0x4c')]=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x3b09d4['serverUrl'],_0x451df7['uniqueid'],md5(_0x451df7[_0x81b5('0x4e')]));}headers[_0x81b5('0x4f')]=getAuth(_0x3b09d4);return getUser(_0x3b09d4,_0x46ca91[_0x81b5('0x50')])[_0x81b5('0x14')](function(_0x5a9586){_0xada1cb=_0x5a9586;logger['info'](_0x81b5('0x51'),_0xada1cb['id']);return getEndUser(_0x3b09d4,_0x451df7[_0x81b5('0x62')],_0x451df7[_0x81b5('0x63')]);})[_0x81b5('0x14')](function(_0xbd87ae){_0x517325=_0xbd87ae;logger[_0x81b5('0x9')](_0x81b5('0x53'),_0x517325['id']);return getTicket(_0x3b09d4,_0xada1cb,_0x517325,_0x5725ab,_0x451df7);})['then'](function(_0x3c2285){if(_0x3c2285){logger[_0x81b5('0x9')](_0x81b5('0x64'),_0x3c2285['id']);switch(_0x3b09d4[_0x81b5('0x3c')]){case _0x81b5('0x54'):logger[_0x81b5('0x9')](_0x81b5('0x65'),_0x81b5('0x56'));return request({'uri':util['format'](_0x81b5('0x66'),_0x3b09d4[_0x81b5('0xc')],_0xada1cb['id'],_0x3c2285['id']),'method':_0x81b5('0xd')});case _0x81b5('0x57'):logger[_0x81b5('0x9')](_0x81b5('0x65'),_0x81b5('0x58'));emit(util['format']('user:%s',_0x46ca91[_0x81b5('0x47')]),_0x81b5('0x59'),{'uri':util[_0x81b5('0xa')](_0x81b5('0x67'),_0x3b09d4[_0x81b5('0xc')][_0x81b5('0x68')]('/api/v2',''),_0x3c2285['id'])});break;default:logger[_0x81b5('0x5b')](_0x81b5('0x65'),_0x81b5('0x5c'));}}})[_0x81b5('0x5d')](function(_0x3909c8){logger['error']('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0x81b5('0x5e')](_0x3909c8,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x57d61c,_0x5c364e,_0x1a9a9c,_0x53de0b,_0x5e0454,_0x34b51d){var _0xf0db4d,_0x1cb002;_0x34b51d[_0x81b5('0xc')]=intUtil[_0x81b5('0x49')](_0x34b51d['remoteUri']);_0x34b51d[_0x81b5('0x4a')]=intUtil['stripTrailingSlash'](_0x34b51d[_0x81b5('0x4a')]);if(_0x5e0454&&_0x5e0454[_0x81b5('0x4b')]){logger[_0x81b5('0x9')]('['+_0x5c364e['lastevent'][_0x81b5('0x69')]()+']',_0x81b5('0x61'));_0x5c364e['recordingURL']=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x34b51d[_0x81b5('0x4a')],_0x5c364e[_0x81b5('0x4e')],md5(_0x5c364e['uniqueid']));}else{_0x5c364e['recordingURL']='';}headers['Authorization']=getAuth(_0x34b51d);return getUser(_0x34b51d)[_0x81b5('0x14')](function(_0x3b662c){_0xf0db4d=_0x3b662c;logger[_0x81b5('0x9')](_0x81b5('0x51'),_0xf0db4d['id']);return getEndUser(_0x34b51d,_0x5c364e['calleridname'],_0x5c364e[_0x81b5('0x6a')]);})[_0x81b5('0x14')](function(_0x3e25d6){_0x1cb002=_0x3e25d6;logger[_0x81b5('0x9')]('The\x20Enduser\x20ID\x20is:',_0x1cb002['id']);return getTicket(_0x34b51d,_0xf0db4d,_0x1cb002,_0x1a9a9c,_0x5c364e);})['then'](function(_0x23a746){if(_0x23a746){logger[_0x81b5('0x9')]('The\x20Ticket\x20ID\x20is:',_0x23a746['id']);}})[_0x81b5('0x5d')](function(_0x106880){logger['error']('['+_0x5c364e[_0x81b5('0x6b')][_0x81b5('0x69')]()+']'+_0x81b5('0x6c'),util[_0x81b5('0x5e')](_0x106880,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff