// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xef67=['/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','Authorization','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','trigger:browser:url','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','toUpperCase','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','calleridnum','lastevent','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','ioredis','../../../../config/environment','../../../../config/logger','redis','defaults','socket.io-emitter','emit','application/json','info','%s/tickets.json','remoteUri','POST','merge','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','format','%s/search.json','type:user\x20role:agent\x20email:%s','Agent\x20found!','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','results','filter','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','password','username','%s/token:%s','token','Basic\x20%s','toString','base64','debug','stringify','GET','forEach','string','type','customField','nameField','toLowerCase','content','includes','picklist','idField','push','variable','variableName','custom_fields','customVariable','Variable','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','uniqueid','recordingURL','email','calleridname','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','replace'];(function(_0x3e112d,_0x2bb132){var _0x531c31=function(_0x1954bc){while(--_0x1954bc){_0x3e112d['push'](_0x3e112d['shift']());}};_0x531c31(++_0x2bb132);}(_0xef67,0x1ec));var _0x7ef6=function(_0x4d7a70,_0x2d3bfa){_0x4d7a70=_0x4d7a70-0x0;var _0x3aafbb=_0xef67[_0x4d7a70];return _0x3aafbb;};'use strict';var _=require(_0x7ef6('0x0'));var rp=require(_0x7ef6('0x1'));var md5=require(_0x7ef6('0x2'));var util=require(_0x7ef6('0x3'));var Redis=require(_0x7ef6('0x4'));var intUtil=require('./util');var config=require(_0x7ef6('0x5'));var logger=require(_0x7ef6('0x6'))('zendesk');config[_0x7ef6('0x7')]=_[_0x7ef6('0x8')](config[_0x7ef6('0x7')],{'host':'localhost','port':0x18eb});var io=require(_0x7ef6('0x9'))(new Redis(config['redis']));function emit(_0x45947b,_0x2a7ddb,_0x5606b2){io['to'](_0x45947b)[_0x7ef6('0xa')](_0x2a7ddb,_0x5606b2);}var headers={'Content-Type':'application/json','Accept':_0x7ef6('0xb')};function getTicket(_0x5f282d,_0x50bbba,_0x203f45,_0x171697,_0x4784ad){logger[_0x7ef6('0xc')]('Creating\x20new\x20ticket...');return request({'uri':util['format'](_0x7ef6('0xd'),_0x5f282d[_0x7ef6('0xe')]),'method':_0x7ef6('0xf'),'body':{'ticket':_[_0x7ef6('0x10')]({'requester_id':_0x203f45['id'],'submitter_id':_0x50bbba?_0x50bbba['id']:undefined,'assignee_id':_0x50bbba?_0x50bbba['id']:undefined,'tags':getTags(_0x171697['Tags'],_0x7ef6('0x11')),'subject':intUtil[_0x7ef6('0x12')](_0x171697[_0x7ef6('0x13')],_0x4784ad,'\x20'),'description':intUtil[_0x7ef6('0x12')](_0x171697[_0x7ef6('0x14')],_0x4784ad,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x171697[_0x7ef6('0x14')],_0x4784ad,'\x0a')}},getCustomFields(_0x171697[_0x7ef6('0x15')],_0x4784ad))}})[_0x7ef6('0x16')](function(_0x401397){logger['info'](_0x7ef6('0x17'));return _0x401397[_0x7ef6('0x18')];});}function getUser(_0x13749e,_0x760f29){if(intUtil[_0x7ef6('0x19')](_0x760f29)){logger[_0x7ef6('0xc')](_0x7ef6('0x1a'),_0x760f29);return request({'uri':util[_0x7ef6('0x1b')](_0x7ef6('0x1c'),_0x13749e[_0x7ef6('0xe')]),'qs':{'query':util[_0x7ef6('0x1b')](_0x7ef6('0x1d'),_0x760f29)}})[_0x7ef6('0x16')](function(_0x30db3a){if(_0x30db3a['count']){logger[_0x7ef6('0xc')](_0x7ef6('0x1e'));return _[_0x7ef6('0x1f')](_0x30db3a['results'],{'email':_0x760f29,'role':_0x7ef6('0x20')});}else{logger['info'](_0x7ef6('0x21'));return request({'uri':util[_0x7ef6('0x1b')](_0x7ef6('0x22'),_0x13749e['remoteUri'])})[_0x7ef6('0x16')](function(_0x400d17){logger['info'](_0x7ef6('0x23'));return _0x400d17[_0x7ef6('0x24')];});}});}else{logger[_0x7ef6('0xc')](_0x7ef6('0x21'));return request({'uri':util['format'](_0x7ef6('0x22'),_0x13749e['remoteUri'])})['then'](function(_0x8a8abe){logger['info'](_0x7ef6('0x23'));return _0x8a8abe[_0x7ef6('0x24')];});}}function getEndUser(_0x154d13,_0x21b7b2,_0x2c705d){logger[_0x7ef6('0xc')](_0x7ef6('0x25'),_0x2c705d);return request({'uri':util[_0x7ef6('0x1b')](_0x7ef6('0x1c'),_0x154d13[_0x7ef6('0xe')]),'qs':{'query':util[_0x7ef6('0x1b')](_0x7ef6('0x26'),_0x2c705d)}})['then'](function(_0x4c8b63){var _0x361ecb;if(_0x4c8b63['results'][_0x7ef6('0x27')]){_0x4c8b63[_0x7ef6('0x28')]=_[_0x7ef6('0x29')](_0x4c8b63[_0x7ef6('0x28')],{'suspended':![],'role':_0x7ef6('0x2a')});if(_0x4c8b63[_0x7ef6('0x28')]['length']){_0x361ecb=_[_0x7ef6('0x2b')](_0x4c8b63[_0x7ef6('0x28')]);}}if(_0x361ecb){logger[_0x7ef6('0xc')](_0x7ef6('0x2c'));return _0x361ecb;}else{logger[_0x7ef6('0xc')](_0x7ef6('0x2d'));return request({'uri':util[_0x7ef6('0x1b')](_0x7ef6('0x2e'),_0x154d13[_0x7ef6('0xe')]),'method':_0x7ef6('0xf'),'body':{'user':{'role':_0x7ef6('0x2a'),'name':util['format'](_0x7ef6('0x2f'),_0x21b7b2||_0x2c705d),'phone':_0x2c705d}}})[_0x7ef6('0x16')](function(_0x1e99c0){logger[_0x7ef6('0xc')](_0x7ef6('0x30'));return _0x1e99c0[_0x7ef6('0x24')];});}});}function getAuth(_0x3f5993){var _0x58857a;if(_0x3f5993[_0x7ef6('0x31')]===_0x7ef6('0x32')){_0x58857a=util['format']('%s:%s',_0x3f5993[_0x7ef6('0x33')],_0x3f5993['password']);}else if(_0x3f5993[_0x7ef6('0x31')]==='token'){_0x58857a=util[_0x7ef6('0x1b')](_0x7ef6('0x34'),_0x3f5993['username'],_0x3f5993[_0x7ef6('0x35')]);}return util[_0x7ef6('0x1b')](_0x7ef6('0x36'),new Buffer(_0x58857a)[_0x7ef6('0x37')](_0x7ef6('0x38')));}function request(_0xada8f1){logger[_0x7ef6('0x39')]('[HTTP]',JSON[_0x7ef6('0x3a')](_0xada8f1));return rp(_[_0x7ef6('0x8')](_0xada8f1,{'method':_0x7ef6('0x3b'),'headers':headers,'json':!![]}));}function getTags(_0x3333ab,_0x4685a5){var _0x4cf4fa=[];if(_0x3333ab&&_0x3333ab['length']>0x0){_0x4cf4fa=_['map'](_0x3333ab,_0x4685a5);}return _0x4cf4fa;}function getCustomFields(_0x493dd1,_0x1ef610){var _0x31cbab=[];var _0x3f0a43={'custom_fields':[]};if(_0x493dd1[_0x7ef6('0x27')]>0x0){_[_0x7ef6('0x3c')](_0x493dd1,function(_0xd8fb69){if(_['includes']([_0x7ef6('0x3d'),'picklist'],_0xd8fb69[_0x7ef6('0x3e')])&&_0xd8fb69['nameField']&&!_0xd8fb69[_0x7ef6('0x3f')]){_0x3f0a43[_0xd8fb69[_0x7ef6('0x40')][_0x7ef6('0x41')]()]=_0xd8fb69[_0x7ef6('0x42')][_0x7ef6('0x37')]();}else if(_[_0x7ef6('0x43')]([_0x7ef6('0x3d'),_0x7ef6('0x44')],_0xd8fb69['type'])&&_0xd8fb69[_0x7ef6('0x45')]&&_0xd8fb69[_0x7ef6('0x3f')]){_0x3f0a43['custom_fields'][_0x7ef6('0x46')]({'id':_0xd8fb69[_0x7ef6('0x45')],'value':_0xd8fb69['content'][_0x7ef6('0x37')]()});}else if(_0xd8fb69[_0x7ef6('0x3e')]===_0x7ef6('0x47')&&_0xd8fb69[_0x7ef6('0x48')]&&_0xd8fb69[_0x7ef6('0x45')]&&_0xd8fb69[_0x7ef6('0x3f')]){_0x1ef610[_0xd8fb69['variableName']]&&_0x3f0a43[_0x7ef6('0x49')][_0x7ef6('0x46')]({'id':_0xd8fb69[_0x7ef6('0x45')],'value':_0x1ef610[_0xd8fb69[_0x7ef6('0x48')]]['toString']()});}else if(_0xd8fb69[_0x7ef6('0x3e')]===_0x7ef6('0x4a')&&_0xd8fb69[_0x7ef6('0x4b')]&&_0xd8fb69[_0x7ef6('0x4b')][_0x7ef6('0x11')]&&_0xd8fb69[_0x7ef6('0x45')]&&_0xd8fb69['customField']){_0x1ef610[_0xd8fb69[_0x7ef6('0x4b')][_0x7ef6('0x11')][_0x7ef6('0x41')]()]&&_0x3f0a43[_0x7ef6('0x49')][_0x7ef6('0x46')]({'id':_0xd8fb69[_0x7ef6('0x45')],'value':_0x1ef610[_0xd8fb69[_0x7ef6('0x4b')][_0x7ef6('0x11')][_0x7ef6('0x41')]()][_0x7ef6('0x37')]()});}});}return _0x3f0a43;}exports['queue']=function(_0x40a62e,_0x1c6cba,_0xb85f5d,_0x528586,_0x13e2ab,_0x16ff12){var _0x2dd6c8,_0x52e173;_0x16ff12[_0x7ef6('0xe')]=intUtil[_0x7ef6('0x4c')](_0x16ff12[_0x7ef6('0xe')]);_0x16ff12['serverUrl']=intUtil[_0x7ef6('0x4c')](_0x16ff12[_0x7ef6('0x4d')]);if(_0x13e2ab&&_0x13e2ab[_0x7ef6('0x4e')]){logger[_0x7ef6('0xc')](_0x7ef6('0x4f'),_0x7ef6('0x50'));_0x1c6cba['recordingURL']=util[_0x7ef6('0x1b')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x16ff12['serverUrl'],_0x1c6cba[_0x7ef6('0x51')],md5(_0x1c6cba['uniqueid']));}else{_0x1c6cba[_0x7ef6('0x52')]='';}headers['Authorization']=getAuth(_0x16ff12);return getUser(_0x16ff12,_0x528586[_0x7ef6('0x53')])[_0x7ef6('0x16')](function(_0x3f30fb){_0x2dd6c8=_0x3f30fb;logger[_0x7ef6('0xc')]('The\x20User\x20ID\x20is:',_0x2dd6c8['id']);return getEndUser(_0x16ff12,_0x1c6cba[_0x7ef6('0x54')],_0x1c6cba['calleridnum']);})[_0x7ef6('0x16')](function(_0x2a4ecf){_0x52e173=_0x2a4ecf;logger[_0x7ef6('0xc')]('The\x20Enduser\x20ID\x20is:',_0x52e173['id']);return getTicket(_0x16ff12,_0x2dd6c8,_0x52e173,_0xb85f5d,_0x1c6cba);})[_0x7ef6('0x16')](function(_0x3d2518){if(_0x3d2518){logger[_0x7ef6('0xc')]('The\x20Ticket\x20ID\x20is:',_0x3d2518['id']);switch(_0x16ff12['type']){case _0x7ef6('0x55'):logger[_0x7ef6('0xc')](_0x7ef6('0x4f'),_0x7ef6('0x56'));return request({'uri':util['format'](_0x7ef6('0x57'),_0x16ff12[_0x7ef6('0xe')],_0x2dd6c8['id'],_0x3d2518['id']),'method':_0x7ef6('0xf')});case _0x7ef6('0x58'):logger[_0x7ef6('0xc')]('[QUEUE]',_0x7ef6('0x59'));emit(util[_0x7ef6('0x1b')](_0x7ef6('0x5a'),_0x528586[_0x7ef6('0x11')]),'trigger:browser:url',{'uri':util[_0x7ef6('0x1b')](_0x7ef6('0x5b'),_0x16ff12[_0x7ef6('0xe')][_0x7ef6('0x5c')](_0x7ef6('0x5d'),''),_0x3d2518['id'])});break;default:logger[_0x7ef6('0x5e')](_0x7ef6('0x4f'),_0x7ef6('0x5f'));}}})[_0x7ef6('0x60')](function(_0x379f97){logger['error'](_0x7ef6('0x61'),util[_0x7ef6('0x62')](_0x379f97,{'showHidden':!![],'depth':null}));});};exports[_0x7ef6('0x63')]=function(_0x3d28ab,_0x1623f9,_0x29f3bc,_0x5522f4,_0x24faf0,_0x5dc105,_0x461082){var _0x57b710,_0x3d1abd;_0x5dc105[_0x7ef6('0xe')]=intUtil[_0x7ef6('0x4c')](_0x5dc105['remoteUri']);_0x5dc105[_0x7ef6('0x4d')]=intUtil[_0x7ef6('0x4c')](_0x5dc105[_0x7ef6('0x4d')]);if(_0x461082&&_0x461082[_0x7ef6('0x64')]&&_0x461082[_0x7ef6('0x64')]!==_0x7ef6('0x65')){logger[_0x7ef6('0xc')]('[OUTBOUND]',_0x7ef6('0x50'));_0x1623f9[_0x7ef6('0x52')]=util[_0x7ef6('0x1b')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5dc105[_0x7ef6('0x4d')],_0x1623f9[_0x7ef6('0x51')],md5(_0x1623f9[_0x7ef6('0x51')]));}headers[_0x7ef6('0x66')]=getAuth(_0x5dc105);return getUser(_0x5dc105,_0x5522f4['email'])[_0x7ef6('0x16')](function(_0x68bbe1){_0x57b710=_0x68bbe1;logger[_0x7ef6('0xc')](_0x7ef6('0x67'),_0x57b710['id']);return getEndUser(_0x5dc105,_0x1623f9[_0x7ef6('0x68')],_0x1623f9[_0x7ef6('0x69')]);})[_0x7ef6('0x16')](function(_0x437812){_0x3d1abd=_0x437812;logger['info'](_0x7ef6('0x6a'),_0x3d1abd['id']);return getTicket(_0x5dc105,_0x57b710,_0x3d1abd,_0x29f3bc,_0x1623f9);})['then'](function(_0x1867d0){if(_0x1867d0){logger['info'](_0x7ef6('0x6b'),_0x1867d0['id']);switch(_0x5dc105[_0x7ef6('0x3e')]){case'integrationTab':logger['info'](_0x7ef6('0x6c'),_0x7ef6('0x56'));return request({'uri':util[_0x7ef6('0x1b')](_0x7ef6('0x57'),_0x5dc105[_0x7ef6('0xe')],_0x57b710['id'],_0x1867d0['id']),'method':_0x7ef6('0xf')});case'newTab':logger[_0x7ef6('0xc')](_0x7ef6('0x6c'),_0x7ef6('0x59'));emit(util[_0x7ef6('0x1b')](_0x7ef6('0x5a'),_0x5522f4['name']),_0x7ef6('0x6d'),{'uri':util[_0x7ef6('0x1b')]('%s/agent/tickets/%s',_0x5dc105[_0x7ef6('0xe')][_0x7ef6('0x5c')](_0x7ef6('0x5d'),''),_0x1867d0['id'])});break;default:logger[_0x7ef6('0x5e')]('[OUTBOUND]',_0x7ef6('0x5f'));}}})[_0x7ef6('0x60')](function(_0x419422){logger[_0x7ef6('0x5e')](_0x7ef6('0x6e'),util['inspect'](_0x419422,{'showHidden':!![],'depth':null}));});};exports[_0x7ef6('0x6f')]=function(_0x586e09,_0x4f46c6,_0x395adf,_0x19f968,_0x5b2eec,_0x4f7c92){var _0x1f81c3,_0x171bfe;_0x4f7c92[_0x7ef6('0xe')]=intUtil[_0x7ef6('0x4c')](_0x4f7c92[_0x7ef6('0xe')]);_0x4f7c92[_0x7ef6('0x4d')]=intUtil['stripTrailingSlash'](_0x4f7c92['serverUrl']);if(_0x5b2eec&&_0x5b2eec[_0x7ef6('0x4e')]){logger[_0x7ef6('0xc')]('['+_0x4f46c6['lastevent'][_0x7ef6('0x70')]()+']',_0x7ef6('0x50'));_0x4f46c6[_0x7ef6('0x52')]=util[_0x7ef6('0x1b')](_0x7ef6('0x71'),_0x4f7c92[_0x7ef6('0x4d')],_0x4f46c6[_0x7ef6('0x51')],md5(_0x4f46c6['uniqueid']));}else{_0x4f46c6[_0x7ef6('0x52')]='';}headers['Authorization']=getAuth(_0x4f7c92);return getUser(_0x4f7c92)[_0x7ef6('0x16')](function(_0x594a9f){_0x1f81c3=_0x594a9f;logger[_0x7ef6('0xc')](_0x7ef6('0x67'),_0x1f81c3['id']);return getEndUser(_0x4f7c92,_0x4f46c6[_0x7ef6('0x54')],_0x4f46c6[_0x7ef6('0x72')]);})[_0x7ef6('0x16')](function(_0x341d6e){_0x171bfe=_0x341d6e;logger[_0x7ef6('0xc')](_0x7ef6('0x6a'),_0x171bfe['id']);return getTicket(_0x4f7c92,_0x1f81c3,_0x171bfe,_0x395adf,_0x4f46c6);})[_0x7ef6('0x16')](function(_0x57ed9d){if(_0x57ed9d){logger[_0x7ef6('0xc')](_0x7ef6('0x6b'),_0x57ed9d['id']);}})['catch'](function(_0x184f4c){logger[_0x7ef6('0x5e')]('['+_0x4f46c6[_0x7ef6('0x73')][_0x7ef6('0x70')]()+']'+_0x7ef6('0x74'),util[_0x7ef6('0x62')](_0x184f4c,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x1b58=['picklist','type','nameField','customField','toLowerCase','idField','push','content','variableName','custom_fields','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','inspect','outbound','recordingFormat','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','%s/channels/voice/agents/%d/tickets/%d/display.json','%s/agent/tickets/%s','replace','toUpperCase','calleridnum','lastevent','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','ioredis','../../../../config/environment','redis','defaults','localhost','socket.io-emitter','application/json','info','format','%s/tickets.json','remoteUri','POST','merge','Tags','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','count','Agent\x20found!','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','results','filter','end-user','length','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','%s:%s','username','password','token','%s/token:%s','Basic\x20%s','toString','base64','debug','stringify','GET','map','forEach','includes','string'];(function(_0x3216ed,_0x1b78ae){var _0x1f7305=function(_0x5b4522){while(--_0x5b4522){_0x3216ed['push'](_0x3216ed['shift']());}};_0x1f7305(++_0x1b78ae);}(_0x1b58,0x9f));var _0x81b5=function(_0x5750fa,_0x57c0df){_0x5750fa=_0x5750fa-0x0;var _0x2aeb4e=_0x1b58[_0x5750fa];return _0x2aeb4e;};'use strict';var _=require('lodash');var rp=require(_0x81b5('0x0'));var md5=require(_0x81b5('0x1'));var util=require('util');var Redis=require(_0x81b5('0x2'));var intUtil=require('./util');var config=require(_0x81b5('0x3'));var logger=require('../../../../config/logger')('zendesk');config[_0x81b5('0x4')]=_[_0x81b5('0x5')](config[_0x81b5('0x4')],{'host':_0x81b5('0x6'),'port':0x18eb});var io=require(_0x81b5('0x7'))(new Redis(config[_0x81b5('0x4')]));function emit(_0x4edfc5,_0xfc6eb4,_0x4ce18a){io['to'](_0x4edfc5)['emit'](_0xfc6eb4,_0x4ce18a);}var headers={'Content-Type':'application/json','Accept':_0x81b5('0x8')};function getTicket(_0x5c8c9a,_0x10df74,_0x40bc65,_0x5769dd,_0x377d7c){logger[_0x81b5('0x9')]('Creating\x20new\x20ticket...');return request({'uri':util[_0x81b5('0xa')](_0x81b5('0xb'),_0x5c8c9a[_0x81b5('0xc')]),'method':_0x81b5('0xd'),'body':{'ticket':_[_0x81b5('0xe')]({'requester_id':_0x40bc65['id'],'submitter_id':_0x10df74?_0x10df74['id']:undefined,'assignee_id':_0x10df74?_0x10df74['id']:undefined,'tags':getTags(_0x5769dd[_0x81b5('0xf')],'name'),'subject':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x11')],_0x377d7c,'\x20'),'description':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x12')],_0x377d7c,'\x0a'),'comment':{'public':![],'body':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x12')],_0x377d7c,'\x0a')}},getCustomFields(_0x5769dd[_0x81b5('0x13')],_0x377d7c))}})[_0x81b5('0x14')](function(_0x5a6277){logger[_0x81b5('0x9')](_0x81b5('0x15'));return _0x5a6277[_0x81b5('0x16')];});}function getUser(_0x1385c7,_0x3de0c9){if(intUtil[_0x81b5('0x17')](_0x3de0c9)){logger[_0x81b5('0x9')](_0x81b5('0x18'),_0x3de0c9);return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x19'),_0x1385c7[_0x81b5('0xc')]),'qs':{'query':util['format']('type:user\x20role:agent\x20email:%s',_0x3de0c9)}})[_0x81b5('0x14')](function(_0x5982df){if(_0x5982df[_0x81b5('0x1a')]){logger['info'](_0x81b5('0x1b'));return _[_0x81b5('0x1c')](_0x5982df['results'],{'email':_0x3de0c9,'role':_0x81b5('0x1d')});}else{logger[_0x81b5('0x9')](_0x81b5('0x1e'));return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x1f'),_0x1385c7[_0x81b5('0xc')])})[_0x81b5('0x14')](function(_0x3e1867){logger[_0x81b5('0x9')](_0x81b5('0x20'));return _0x3e1867[_0x81b5('0x21')];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x1f'),_0x1385c7[_0x81b5('0xc')])})[_0x81b5('0x14')](function(_0x2c4c7e){logger[_0x81b5('0x9')](_0x81b5('0x20'));return _0x2c4c7e[_0x81b5('0x21')];});}}function getEndUser(_0x5e2542,_0x37b63a,_0x504fa8){logger['info'](_0x81b5('0x22'),_0x504fa8);return request({'uri':util[_0x81b5('0xa')]('%s/search.json',_0x5e2542[_0x81b5('0xc')]),'qs':{'query':util[_0x81b5('0xa')]('type:user\x20role:end-user\x20phone:%s',_0x504fa8)}})[_0x81b5('0x14')](function(_0x556516){var _0x3cf47;if(_0x556516[_0x81b5('0x23')]['length']){_0x556516[_0x81b5('0x23')]=_[_0x81b5('0x24')](_0x556516['results'],{'suspended':![],'role':_0x81b5('0x25')});if(_0x556516[_0x81b5('0x23')][_0x81b5('0x26')]){_0x3cf47=_[_0x81b5('0x27')](_0x556516[_0x81b5('0x23')]);}}if(_0x3cf47){logger[_0x81b5('0x9')]('Enduser\x20found!');return _0x3cf47;}else{logger[_0x81b5('0x9')](_0x81b5('0x28'));return request({'uri':util['format'](_0x81b5('0x29'),_0x5e2542[_0x81b5('0xc')]),'method':'POST','body':{'user':{'role':_0x81b5('0x25'),'name':util['format'](_0x81b5('0x2a'),_0x37b63a||_0x504fa8),'phone':_0x504fa8}}})[_0x81b5('0x14')](function(_0x2ab31d){logger[_0x81b5('0x9')](_0x81b5('0x2b'));return _0x2ab31d['user'];});}});}function getAuth(_0x1813f6){var _0x36bf90;if(_0x1813f6['authType']==='password'){_0x36bf90=util['format'](_0x81b5('0x2c'),_0x1813f6[_0x81b5('0x2d')],_0x1813f6[_0x81b5('0x2e')]);}else if(_0x1813f6['authType']===_0x81b5('0x2f')){_0x36bf90=util[_0x81b5('0xa')](_0x81b5('0x30'),_0x1813f6[_0x81b5('0x2d')],_0x1813f6[_0x81b5('0x2f')]);}return util['format'](_0x81b5('0x31'),new Buffer(_0x36bf90)[_0x81b5('0x32')](_0x81b5('0x33')));}function request(_0xf651f8){logger[_0x81b5('0x34')]('[HTTP]',JSON[_0x81b5('0x35')](_0xf651f8));return rp(_[_0x81b5('0x5')](_0xf651f8,{'method':_0x81b5('0x36'),'headers':headers,'json':!![]}));}function getTags(_0xca8f87,_0x28777a){var _0x4d83e4=[];if(_0xca8f87&&_0xca8f87[_0x81b5('0x26')]>0x0){_0x4d83e4=_[_0x81b5('0x37')](_0xca8f87,_0x28777a);}return _0x4d83e4;}function getCustomFields(_0x216cc9,_0x2db378){var _0xa7cbc2=[];var _0x24bb89={'custom_fields':[]};if(_0x216cc9[_0x81b5('0x26')]>0x0){_[_0x81b5('0x38')](_0x216cc9,function(_0x41f17d){if(_[_0x81b5('0x39')]([_0x81b5('0x3a'),_0x81b5('0x3b')],_0x41f17d[_0x81b5('0x3c')])&&_0x41f17d[_0x81b5('0x3d')]&&!_0x41f17d[_0x81b5('0x3e')]){_0x24bb89[_0x41f17d[_0x81b5('0x3d')][_0x81b5('0x3f')]()]=_0x41f17d['content'][_0x81b5('0x32')]();}else if(_[_0x81b5('0x39')](['string',_0x81b5('0x3b')],_0x41f17d['type'])&&_0x41f17d[_0x81b5('0x40')]&&_0x41f17d[_0x81b5('0x3e')]){_0x24bb89['custom_fields'][_0x81b5('0x41')]({'id':_0x41f17d['idField'],'value':_0x41f17d[_0x81b5('0x42')][_0x81b5('0x32')]()});}else if(_0x41f17d[_0x81b5('0x3c')]==='variable'&&_0x41f17d['variableName']&&_0x41f17d[_0x81b5('0x40')]&&_0x41f17d['customField']){_0x2db378[_0x41f17d[_0x81b5('0x43')]]&&_0x24bb89[_0x81b5('0x44')][_0x81b5('0x41')]({'id':_0x41f17d[_0x81b5('0x40')],'value':_0x2db378[_0x41f17d[_0x81b5('0x43')]][_0x81b5('0x32')]()});}else if(_0x41f17d[_0x81b5('0x3c')]===_0x81b5('0x45')&&_0x41f17d[_0x81b5('0x46')]&&_0x41f17d[_0x81b5('0x46')]['name']&&_0x41f17d['idField']&&_0x41f17d[_0x81b5('0x3e')]){_0x2db378[_0x41f17d[_0x81b5('0x46')][_0x81b5('0x47')][_0x81b5('0x3f')]()]&&_0x24bb89[_0x81b5('0x44')][_0x81b5('0x41')]({'id':_0x41f17d[_0x81b5('0x40')],'value':_0x2db378[_0x41f17d[_0x81b5('0x46')][_0x81b5('0x47')][_0x81b5('0x3f')]()][_0x81b5('0x32')]()});}});}return _0x24bb89;}exports[_0x81b5('0x48')]=function(_0x27dbd2,_0x2795c9,_0x3f4c34,_0x237525,_0x2ed138,_0x491ec0){var _0x4f46c2,_0x139de2;_0x491ec0['remoteUri']=intUtil[_0x81b5('0x49')](_0x491ec0['remoteUri']);_0x491ec0[_0x81b5('0x4a')]=intUtil[_0x81b5('0x49')](_0x491ec0[_0x81b5('0x4a')]);if(_0x2ed138&&_0x2ed138[_0x81b5('0x4b')]){logger[_0x81b5('0x9')]('[QUEUE]','Recording\x20is\x20enabled!');_0x2795c9[_0x81b5('0x4c')]=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x491ec0['serverUrl'],_0x2795c9[_0x81b5('0x4e')],md5(_0x2795c9[_0x81b5('0x4e')]));}else{_0x2795c9[_0x81b5('0x4c')]='';}headers[_0x81b5('0x4f')]=getAuth(_0x491ec0);return getUser(_0x491ec0,_0x237525[_0x81b5('0x50')])['then'](function(_0x2da034){_0x4f46c2=_0x2da034;logger[_0x81b5('0x9')](_0x81b5('0x51'),_0x4f46c2['id']);return getEndUser(_0x491ec0,_0x2795c9[_0x81b5('0x52')],_0x2795c9['calleridnum']);})['then'](function(_0x5b5331){_0x139de2=_0x5b5331;logger[_0x81b5('0x9')](_0x81b5('0x53'),_0x139de2['id']);return getTicket(_0x491ec0,_0x4f46c2,_0x139de2,_0x3f4c34,_0x2795c9);})[_0x81b5('0x14')](function(_0x321c1b){if(_0x321c1b){logger['info']('The\x20Ticket\x20ID\x20is:',_0x321c1b['id']);switch(_0x491ec0['type']){case _0x81b5('0x54'):logger[_0x81b5('0x9')](_0x81b5('0x55'),_0x81b5('0x56'));return request({'uri':util[_0x81b5('0xa')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x491ec0['remoteUri'],_0x4f46c2['id'],_0x321c1b['id']),'method':'POST'});case _0x81b5('0x57'):logger['info']('[QUEUE]',_0x81b5('0x58'));emit(util['format']('user:%s',_0x237525['name']),_0x81b5('0x59'),{'uri':util[_0x81b5('0xa')]('%s/agent/tickets/%s',_0x491ec0[_0x81b5('0xc')]['replace'](_0x81b5('0x5a'),''),_0x321c1b['id'])});break;default:logger[_0x81b5('0x5b')](_0x81b5('0x55'),_0x81b5('0x5c'));}}})[_0x81b5('0x5d')](function(_0x3d2c8f){logger['error']('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0x81b5('0x5e')](_0x3d2c8f,{'showHidden':!![],'depth':null}));});};exports[_0x81b5('0x5f')]=function(_0x53f175,_0x451df7,_0x5725ab,_0x46ca91,_0x330000,_0x3b09d4,_0x5ef622){var _0xada1cb,_0x517325;_0x3b09d4[_0x81b5('0xc')]=intUtil[_0x81b5('0x49')](_0x3b09d4[_0x81b5('0xc')]);_0x3b09d4[_0x81b5('0x4a')]=intUtil[_0x81b5('0x49')](_0x3b09d4['serverUrl']);if(_0x5ef622&&_0x5ef622['recordingFormat']&&_0x5ef622[_0x81b5('0x60')]!=='none'){logger[_0x81b5('0x9')]('[OUTBOUND]',_0x81b5('0x61'));_0x451df7[_0x81b5('0x4c')]=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x3b09d4['serverUrl'],_0x451df7['uniqueid'],md5(_0x451df7[_0x81b5('0x4e')]));}headers[_0x81b5('0x4f')]=getAuth(_0x3b09d4);return getUser(_0x3b09d4,_0x46ca91[_0x81b5('0x50')])[_0x81b5('0x14')](function(_0x5a9586){_0xada1cb=_0x5a9586;logger['info'](_0x81b5('0x51'),_0xada1cb['id']);return getEndUser(_0x3b09d4,_0x451df7[_0x81b5('0x62')],_0x451df7[_0x81b5('0x63')]);})[_0x81b5('0x14')](function(_0xbd87ae){_0x517325=_0xbd87ae;logger[_0x81b5('0x9')](_0x81b5('0x53'),_0x517325['id']);return getTicket(_0x3b09d4,_0xada1cb,_0x517325,_0x5725ab,_0x451df7);})['then'](function(_0x3c2285){if(_0x3c2285){logger[_0x81b5('0x9')](_0x81b5('0x64'),_0x3c2285['id']);switch(_0x3b09d4[_0x81b5('0x3c')]){case _0x81b5('0x54'):logger[_0x81b5('0x9')](_0x81b5('0x65'),_0x81b5('0x56'));return request({'uri':util['format'](_0x81b5('0x66'),_0x3b09d4[_0x81b5('0xc')],_0xada1cb['id'],_0x3c2285['id']),'method':_0x81b5('0xd')});case _0x81b5('0x57'):logger[_0x81b5('0x9')](_0x81b5('0x65'),_0x81b5('0x58'));emit(util['format']('user:%s',_0x46ca91[_0x81b5('0x47')]),_0x81b5('0x59'),{'uri':util[_0x81b5('0xa')](_0x81b5('0x67'),_0x3b09d4[_0x81b5('0xc')][_0x81b5('0x68')]('/api/v2',''),_0x3c2285['id'])});break;default:logger[_0x81b5('0x5b')](_0x81b5('0x65'),_0x81b5('0x5c'));}}})[_0x81b5('0x5d')](function(_0x3909c8){logger['error']('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0x81b5('0x5e')](_0x3909c8,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x57d61c,_0x5c364e,_0x1a9a9c,_0x53de0b,_0x5e0454,_0x34b51d){var _0xf0db4d,_0x1cb002;_0x34b51d[_0x81b5('0xc')]=intUtil[_0x81b5('0x49')](_0x34b51d['remoteUri']);_0x34b51d[_0x81b5('0x4a')]=intUtil['stripTrailingSlash'](_0x34b51d[_0x81b5('0x4a')]);if(_0x5e0454&&_0x5e0454[_0x81b5('0x4b')]){logger[_0x81b5('0x9')]('['+_0x5c364e['lastevent'][_0x81b5('0x69')]()+']',_0x81b5('0x61'));_0x5c364e['recordingURL']=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x34b51d[_0x81b5('0x4a')],_0x5c364e[_0x81b5('0x4e')],md5(_0x5c364e['uniqueid']));}else{_0x5c364e['recordingURL']='';}headers['Authorization']=getAuth(_0x34b51d);return getUser(_0x34b51d)[_0x81b5('0x14')](function(_0x3b662c){_0xf0db4d=_0x3b662c;logger[_0x81b5('0x9')](_0x81b5('0x51'),_0xf0db4d['id']);return getEndUser(_0x34b51d,_0x5c364e['calleridname'],_0x5c364e[_0x81b5('0x6a')]);})[_0x81b5('0x14')](function(_0x3e25d6){_0x1cb002=_0x3e25d6;logger[_0x81b5('0x9')]('The\x20Enduser\x20ID\x20is:',_0x1cb002['id']);return getTicket(_0x34b51d,_0xf0db4d,_0x1cb002,_0x1a9a9c,_0x5c364e);})['then'](function(_0x23a746){if(_0x23a746){logger[_0x81b5('0x9')]('The\x20Ticket\x20ID\x20is:',_0x23a746['id']);}})[_0x81b5('0x5d')](function(_0x106880){logger['error']('['+_0x5c364e[_0x81b5('0x6b')][_0x81b5('0x69')]()+']'+_0x81b5('0x6c'),util[_0x81b5('0x5e')](_0x106880,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff