// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x6780=['Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','recordingURL','destcalleridnum','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','toUpperCase','lastevent','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','redis','defaults','localhost','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','name','getString','Descriptions','Fields','then','Getting\x20agent\x20with\x20email','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user','%s/search.json','type:user\x20role:end-user\x20phone:%s','length','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','end-user','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','token','username','Basic\x20%s','toString','base64','stringify','map','includes','string','picklist','type','nameField','content','idField','customField','custom_fields','variable','variableName','push','customVariable','Variable','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid'];(function(_0x11b04f,_0x129fbd){var _0x43ac42=function(_0x52fb47){while(--_0x52fb47){_0x11b04f['push'](_0x11b04f['shift']());}};_0x43ac42(++_0x129fbd);}(_0x6780,0x1c8));var _0x0678=function(_0x306f32,_0xd0685a){_0x306f32=_0x306f32-0x0;var _0x2161fb=_0x6780[_0x306f32];return _0x2161fb;};'use strict';var _=require(_0x0678('0x0'));var rp=require(_0x0678('0x1'));var md5=require(_0x0678('0x2'));var util=require(_0x0678('0x3'));var Redis=require(_0x0678('0x4'));var intUtil=require(_0x0678('0x5'));var config=require(_0x0678('0x6'));var logger=require('../../../../config/logger')('zendesk');config[_0x0678('0x7')]=_[_0x0678('0x8')](config[_0x0678('0x7')],{'host':_0x0678('0x9'),'port':0x18eb});var io=require(_0x0678('0xa'))(new Redis(config[_0x0678('0x7')]));function emit(_0x441281,_0x2348c3,_0x33add2){io['to'](_0x441281)['emit'](_0x2348c3,_0x33add2);}var headers={'Content-Type':_0x0678('0xb'),'Accept':_0x0678('0xb')};function getTicket(_0x416481,_0x4a6238,_0x47bdd1,_0x5b0856,_0x5d75b7){logger[_0x0678('0xc')](_0x0678('0xd'));return request({'uri':util[_0x0678('0xe')](_0x0678('0xf'),_0x416481[_0x0678('0x10')]),'method':_0x0678('0x11'),'body':{'ticket':_['merge']({'requester_id':_0x47bdd1['id'],'submitter_id':_0x4a6238?_0x4a6238['id']:undefined,'assignee_id':_0x4a6238?_0x4a6238['id']:undefined,'tags':getTags(_0x5b0856['Tags'],_0x0678('0x12')),'subject':intUtil[_0x0678('0x13')](_0x5b0856['Subjects'],_0x5d75b7,'\x20'),'description':intUtil[_0x0678('0x13')](_0x5b0856['Descriptions'],_0x5d75b7,'\x0a'),'comment':{'public':![],'body':intUtil[_0x0678('0x13')](_0x5b0856[_0x0678('0x14')],_0x5d75b7,'\x0a')}},getCustomFields(_0x5b0856[_0x0678('0x15')],_0x5d75b7))}})[_0x0678('0x16')](function(_0x23b28f){logger[_0x0678('0xc')]('Ticket\x20created!');return _0x23b28f['ticket'];});}function getUser(_0x28560d,_0x4f5cb7){if(intUtil['validateEmail'](_0x4f5cb7)){logger[_0x0678('0xc')](_0x0678('0x17'),_0x4f5cb7);return request({'uri':util[_0x0678('0xe')]('%s/search.json',_0x28560d[_0x0678('0x10')]),'qs':{'query':util[_0x0678('0xe')](_0x0678('0x18'),_0x4f5cb7)}})[_0x0678('0x16')](function(_0x4d5af2){if(_0x4d5af2[_0x0678('0x19')]){logger[_0x0678('0xc')](_0x0678('0x1a'));return _[_0x0678('0x1b')](_0x4d5af2[_0x0678('0x1c')],{'email':_0x4f5cb7,'role':'agent'});}else{logger[_0x0678('0xc')](_0x0678('0x1d'));return request({'uri':util[_0x0678('0xe')](_0x0678('0x1e'),_0x28560d[_0x0678('0x10')])})[_0x0678('0x16')](function(_0x37b5d9){logger[_0x0678('0xc')]('Admin\x20account\x20selected.');return _0x37b5d9['user'];});}});}else{logger[_0x0678('0xc')](_0x0678('0x1d'));return request({'uri':util[_0x0678('0xe')](_0x0678('0x1e'),_0x28560d[_0x0678('0x10')])})[_0x0678('0x16')](function(_0x4e82ae){logger['info']('Admin\x20account\x20selected.');return _0x4e82ae[_0x0678('0x1f')];});}}function getEndUser(_0x4f4566,_0xe88179,_0x2b1ae5){logger[_0x0678('0xc')]('Searching\x20enduser\x20with\x20phone',_0x2b1ae5);return request({'uri':util[_0x0678('0xe')](_0x0678('0x20'),_0x4f4566[_0x0678('0x10')]),'qs':{'query':util['format'](_0x0678('0x21'),_0x2b1ae5)}})['then'](function(_0x3ce6a2){var _0x4cbd3d;if(_0x3ce6a2[_0x0678('0x1c')][_0x0678('0x22')]){_0x3ce6a2['results']=_['filter'](_0x3ce6a2[_0x0678('0x1c')],{'suspended':![],'role':'end-user'});if(_0x3ce6a2[_0x0678('0x1c')][_0x0678('0x22')]){_0x4cbd3d=_['first'](_0x3ce6a2[_0x0678('0x1c')]);}}if(_0x4cbd3d){logger[_0x0678('0xc')](_0x0678('0x23'));return _0x4cbd3d;}else{logger['info'](_0x0678('0x24'));return request({'uri':util[_0x0678('0xe')](_0x0678('0x25'),_0x4f4566['remoteUri']),'method':_0x0678('0x11'),'body':{'user':{'role':_0x0678('0x26'),'name':util['format'](_0x0678('0x27'),_0xe88179||_0x2b1ae5),'phone':_0x2b1ae5}}})[_0x0678('0x16')](function(_0x36501a){logger[_0x0678('0xc')](_0x0678('0x28'));return _0x36501a[_0x0678('0x1f')];});}});}function getAuth(_0x5e2867){var _0x87c9ba;if(_0x5e2867[_0x0678('0x29')]===_0x0678('0x2a')){_0x87c9ba=util[_0x0678('0xe')](_0x0678('0x2b'),_0x5e2867['username'],_0x5e2867[_0x0678('0x2a')]);}else if(_0x5e2867['authType']===_0x0678('0x2c')){_0x87c9ba=util[_0x0678('0xe')]('%s/token:%s',_0x5e2867[_0x0678('0x2d')],_0x5e2867['token']);}return util[_0x0678('0xe')](_0x0678('0x2e'),new Buffer(_0x87c9ba)[_0x0678('0x2f')](_0x0678('0x30')));}function request(_0x5ac695){logger['debug']('[HTTP]',JSON[_0x0678('0x31')](_0x5ac695));return rp(_['defaults'](_0x5ac695,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x10c925,_0x305d2d){var _0x2b0273=[];if(_0x10c925&&_0x10c925[_0x0678('0x22')]>0x0){_0x2b0273=_[_0x0678('0x32')](_0x10c925,_0x305d2d);}return _0x2b0273;}function getCustomFields(_0x23c454,_0x116706){var _0xf825dd=[];var _0x297d01={'custom_fields':[]};if(_0x23c454['length']>0x0){_['forEach'](_0x23c454,function(_0x3a81f3){if(_[_0x0678('0x33')]([_0x0678('0x34'),_0x0678('0x35')],_0x3a81f3[_0x0678('0x36')])&&_0x3a81f3[_0x0678('0x37')]&&!_0x3a81f3['customField']){_0x297d01[_0x3a81f3['nameField']['toLowerCase']()]=_0x3a81f3[_0x0678('0x38')][_0x0678('0x2f')]();}else if(_['includes']([_0x0678('0x34'),_0x0678('0x35')],_0x3a81f3['type'])&&_0x3a81f3[_0x0678('0x39')]&&_0x3a81f3[_0x0678('0x3a')]){_0x297d01[_0x0678('0x3b')]['push']({'id':_0x3a81f3[_0x0678('0x39')],'value':_0x3a81f3['content'][_0x0678('0x2f')]()});}else if(_0x3a81f3[_0x0678('0x36')]===_0x0678('0x3c')&&_0x3a81f3['variableName']&&_0x3a81f3[_0x0678('0x39')]&&_0x3a81f3[_0x0678('0x3a')]){_0x116706[_0x3a81f3[_0x0678('0x3d')]]&&_0x297d01['custom_fields'][_0x0678('0x3e')]({'id':_0x3a81f3[_0x0678('0x39')],'value':_0x116706[_0x3a81f3[_0x0678('0x3d')]][_0x0678('0x2f')]()});}else if(_0x3a81f3['type']===_0x0678('0x3f')&&_0x3a81f3[_0x0678('0x40')]&&_0x3a81f3[_0x0678('0x40')][_0x0678('0x12')]&&_0x3a81f3['idField']&&_0x3a81f3[_0x0678('0x3a')]){_0x116706[_0x3a81f3[_0x0678('0x40')][_0x0678('0x12')][_0x0678('0x41')]()]&&_0x297d01['custom_fields'][_0x0678('0x3e')]({'id':_0x3a81f3['idField'],'value':_0x116706[_0x3a81f3[_0x0678('0x40')][_0x0678('0x12')]['toLowerCase']()][_0x0678('0x2f')]()});}});}return _0x297d01;}exports[_0x0678('0x42')]=function(_0x58313e,_0x1e9f65,_0x3609b5,_0x28a331,_0x19ccb1,_0x10841b){var _0x243d1c,_0x562040;_0x10841b[_0x0678('0x10')]=intUtil[_0x0678('0x43')](_0x10841b[_0x0678('0x10')]);_0x10841b[_0x0678('0x44')]=intUtil[_0x0678('0x43')](_0x10841b[_0x0678('0x44')]);if(_0x19ccb1&&_0x19ccb1[_0x0678('0x45')]){logger[_0x0678('0xc')](_0x0678('0x46'),_0x0678('0x47'));_0x1e9f65['recordingURL']=util['format'](_0x0678('0x48'),_0x10841b[_0x0678('0x44')],_0x1e9f65[_0x0678('0x49')],md5(_0x1e9f65[_0x0678('0x49')]));}else{_0x1e9f65['recordingURL']='';}headers[_0x0678('0x4a')]=getAuth(_0x10841b);return getUser(_0x10841b,_0x28a331[_0x0678('0x4b')])['then'](function(_0x3970a4){_0x243d1c=_0x3970a4;logger[_0x0678('0xc')](_0x0678('0x4c'),_0x243d1c['id']);return getEndUser(_0x10841b,_0x1e9f65[_0x0678('0x4d')],_0x1e9f65[_0x0678('0x4e')]);})[_0x0678('0x16')](function(_0x16fe23){_0x562040=_0x16fe23;logger[_0x0678('0xc')](_0x0678('0x4f'),_0x562040['id']);return getTicket(_0x10841b,_0x243d1c,_0x562040,_0x3609b5,_0x1e9f65);})[_0x0678('0x16')](function(_0x482f62){if(_0x482f62){logger[_0x0678('0xc')](_0x0678('0x50'),_0x482f62['id']);switch(_0x10841b['type']){case _0x0678('0x51'):logger[_0x0678('0xc')](_0x0678('0x46'),_0x0678('0x52'));return request({'uri':util['format'](_0x0678('0x53'),_0x10841b['remoteUri'],_0x243d1c['id'],_0x482f62['id']),'method':_0x0678('0x11')});case _0x0678('0x54'):logger['info']('[QUEUE]',_0x0678('0x55'));emit(util['format'](_0x0678('0x56'),_0x28a331['name']),_0x0678('0x57'),{'uri':util[_0x0678('0xe')](_0x0678('0x58'),_0x10841b['remoteUri'][_0x0678('0x59')](_0x0678('0x5a'),''),_0x482f62['id'])});break;default:logger[_0x0678('0x5b')](_0x0678('0x46'),_0x0678('0x5c'));}}})[_0x0678('0x5d')](function(_0x3f106b){logger[_0x0678('0x5b')](_0x0678('0x5e'),util[_0x0678('0x5f')](_0x3f106b,{'showHidden':!![],'depth':null}));});};exports[_0x0678('0x60')]=function(_0x232ae2,_0x51dfca,_0x4bbe84,_0x17ddf0,_0x514ca9,_0x1916c4,_0x280840){var _0x12a8d8,_0x34c576;_0x1916c4[_0x0678('0x10')]=intUtil[_0x0678('0x43')](_0x1916c4[_0x0678('0x10')]);_0x1916c4[_0x0678('0x44')]=intUtil[_0x0678('0x43')](_0x1916c4['serverUrl']);if(_0x280840&&_0x280840[_0x0678('0x61')]&&_0x280840[_0x0678('0x61')]!==_0x0678('0x62')){logger[_0x0678('0xc')](_0x0678('0x63'),_0x0678('0x47'));_0x51dfca[_0x0678('0x64')]=util[_0x0678('0xe')](_0x0678('0x48'),_0x1916c4['serverUrl'],_0x51dfca[_0x0678('0x49')],md5(_0x51dfca[_0x0678('0x49')]));}headers[_0x0678('0x4a')]=getAuth(_0x1916c4);return getUser(_0x1916c4,_0x17ddf0[_0x0678('0x4b')])[_0x0678('0x16')](function(_0x4f36b4){_0x12a8d8=_0x4f36b4;logger[_0x0678('0xc')](_0x0678('0x4c'),_0x12a8d8['id']);return getEndUser(_0x1916c4,_0x51dfca['destcalleridname'],_0x51dfca[_0x0678('0x65')]);})['then'](function(_0x2b966f){_0x34c576=_0x2b966f;logger[_0x0678('0xc')](_0x0678('0x4f'),_0x34c576['id']);return getTicket(_0x1916c4,_0x12a8d8,_0x34c576,_0x4bbe84,_0x51dfca);})[_0x0678('0x16')](function(_0x4c264c){if(_0x4c264c){logger['info'](_0x0678('0x50'),_0x4c264c['id']);switch(_0x1916c4[_0x0678('0x36')]){case _0x0678('0x51'):logger[_0x0678('0xc')](_0x0678('0x63'),_0x0678('0x52'));return request({'uri':util['format'](_0x0678('0x53'),_0x1916c4[_0x0678('0x10')],_0x12a8d8['id'],_0x4c264c['id']),'method':_0x0678('0x11')});case _0x0678('0x54'):logger[_0x0678('0xc')](_0x0678('0x63'),_0x0678('0x55'));emit(util['format'](_0x0678('0x56'),_0x17ddf0[_0x0678('0x12')]),_0x0678('0x57'),{'uri':util[_0x0678('0xe')]('%s/agent/tickets/%s',_0x1916c4[_0x0678('0x10')][_0x0678('0x59')](_0x0678('0x5a'),''),_0x4c264c['id'])});break;default:logger[_0x0678('0x5b')](_0x0678('0x63'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x1ed642){logger[_0x0678('0x5b')](_0x0678('0x66'),util[_0x0678('0x5f')](_0x1ed642,{'showHidden':!![],'depth':null}));});};exports[_0x0678('0x67')]=function(_0x4dbe0e,_0x32ed6f,_0x536124,_0x5baf06,_0x4837c4,_0x1fd74f){var _0x953aa5,_0x47ad3e;_0x1fd74f[_0x0678('0x10')]=intUtil[_0x0678('0x43')](_0x1fd74f[_0x0678('0x10')]);_0x1fd74f[_0x0678('0x44')]=intUtil['stripTrailingSlash'](_0x1fd74f['serverUrl']);if(_0x4837c4&&_0x4837c4['monitor_format']){logger[_0x0678('0xc')]('['+_0x32ed6f['lastevent'][_0x0678('0x68')]()+']',_0x0678('0x47'));_0x32ed6f['recordingURL']=util[_0x0678('0xe')](_0x0678('0x48'),_0x1fd74f[_0x0678('0x44')],_0x32ed6f['uniqueid'],md5(_0x32ed6f[_0x0678('0x49')]));}else{_0x32ed6f['recordingURL']='';}headers[_0x0678('0x4a')]=getAuth(_0x1fd74f);return getUser(_0x1fd74f)[_0x0678('0x16')](function(_0x3ad50d){_0x953aa5=_0x3ad50d;logger[_0x0678('0xc')](_0x0678('0x4c'),_0x953aa5['id']);return getEndUser(_0x1fd74f,_0x32ed6f[_0x0678('0x4d')],_0x32ed6f[_0x0678('0x4e')]);})[_0x0678('0x16')](function(_0x455232){_0x47ad3e=_0x455232;logger[_0x0678('0xc')]('The\x20Enduser\x20ID\x20is:',_0x47ad3e['id']);return getTicket(_0x1fd74f,_0x953aa5,_0x47ad3e,_0x536124,_0x32ed6f);})['then'](function(_0x224eaa){if(_0x224eaa){logger[_0x0678('0xc')](_0x0678('0x50'),_0x224eaa['id']);}})[_0x0678('0x5d')](function(_0x3cec57){logger[_0x0678('0x5b')]('['+_0x32ed6f[_0x0678('0x69')]['toUpperCase']()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0x0678('0x5f')](_0x3cec57,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x1b58=['picklist','type','nameField','customField','toLowerCase','idField','push','content','variableName','custom_fields','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','inspect','outbound','recordingFormat','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','%s/channels/voice/agents/%d/tickets/%d/display.json','%s/agent/tickets/%s','replace','toUpperCase','calleridnum','lastevent','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','ioredis','../../../../config/environment','redis','defaults','localhost','socket.io-emitter','application/json','info','format','%s/tickets.json','remoteUri','POST','merge','Tags','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','count','Agent\x20found!','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','results','filter','end-user','length','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','%s:%s','username','password','token','%s/token:%s','Basic\x20%s','toString','base64','debug','stringify','GET','map','forEach','includes','string'];(function(_0x3216ed,_0x1b78ae){var _0x1f7305=function(_0x5b4522){while(--_0x5b4522){_0x3216ed['push'](_0x3216ed['shift']());}};_0x1f7305(++_0x1b78ae);}(_0x1b58,0x9f));var _0x81b5=function(_0x5750fa,_0x57c0df){_0x5750fa=_0x5750fa-0x0;var _0x2aeb4e=_0x1b58[_0x5750fa];return _0x2aeb4e;};'use strict';var _=require('lodash');var rp=require(_0x81b5('0x0'));var md5=require(_0x81b5('0x1'));var util=require('util');var Redis=require(_0x81b5('0x2'));var intUtil=require('./util');var config=require(_0x81b5('0x3'));var logger=require('../../../../config/logger')('zendesk');config[_0x81b5('0x4')]=_[_0x81b5('0x5')](config[_0x81b5('0x4')],{'host':_0x81b5('0x6'),'port':0x18eb});var io=require(_0x81b5('0x7'))(new Redis(config[_0x81b5('0x4')]));function emit(_0x4edfc5,_0xfc6eb4,_0x4ce18a){io['to'](_0x4edfc5)['emit'](_0xfc6eb4,_0x4ce18a);}var headers={'Content-Type':'application/json','Accept':_0x81b5('0x8')};function getTicket(_0x5c8c9a,_0x10df74,_0x40bc65,_0x5769dd,_0x377d7c){logger[_0x81b5('0x9')]('Creating\x20new\x20ticket...');return request({'uri':util[_0x81b5('0xa')](_0x81b5('0xb'),_0x5c8c9a[_0x81b5('0xc')]),'method':_0x81b5('0xd'),'body':{'ticket':_[_0x81b5('0xe')]({'requester_id':_0x40bc65['id'],'submitter_id':_0x10df74?_0x10df74['id']:undefined,'assignee_id':_0x10df74?_0x10df74['id']:undefined,'tags':getTags(_0x5769dd[_0x81b5('0xf')],'name'),'subject':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x11')],_0x377d7c,'\x20'),'description':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x12')],_0x377d7c,'\x0a'),'comment':{'public':![],'body':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x12')],_0x377d7c,'\x0a')}},getCustomFields(_0x5769dd[_0x81b5('0x13')],_0x377d7c))}})[_0x81b5('0x14')](function(_0x5a6277){logger[_0x81b5('0x9')](_0x81b5('0x15'));return _0x5a6277[_0x81b5('0x16')];});}function getUser(_0x1385c7,_0x3de0c9){if(intUtil[_0x81b5('0x17')](_0x3de0c9)){logger[_0x81b5('0x9')](_0x81b5('0x18'),_0x3de0c9);return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x19'),_0x1385c7[_0x81b5('0xc')]),'qs':{'query':util['format']('type:user\x20role:agent\x20email:%s',_0x3de0c9)}})[_0x81b5('0x14')](function(_0x5982df){if(_0x5982df[_0x81b5('0x1a')]){logger['info'](_0x81b5('0x1b'));return _[_0x81b5('0x1c')](_0x5982df['results'],{'email':_0x3de0c9,'role':_0x81b5('0x1d')});}else{logger[_0x81b5('0x9')](_0x81b5('0x1e'));return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x1f'),_0x1385c7[_0x81b5('0xc')])})[_0x81b5('0x14')](function(_0x3e1867){logger[_0x81b5('0x9')](_0x81b5('0x20'));return _0x3e1867[_0x81b5('0x21')];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x1f'),_0x1385c7[_0x81b5('0xc')])})[_0x81b5('0x14')](function(_0x2c4c7e){logger[_0x81b5('0x9')](_0x81b5('0x20'));return _0x2c4c7e[_0x81b5('0x21')];});}}function getEndUser(_0x5e2542,_0x37b63a,_0x504fa8){logger['info'](_0x81b5('0x22'),_0x504fa8);return request({'uri':util[_0x81b5('0xa')]('%s/search.json',_0x5e2542[_0x81b5('0xc')]),'qs':{'query':util[_0x81b5('0xa')]('type:user\x20role:end-user\x20phone:%s',_0x504fa8)}})[_0x81b5('0x14')](function(_0x556516){var _0x3cf47;if(_0x556516[_0x81b5('0x23')]['length']){_0x556516[_0x81b5('0x23')]=_[_0x81b5('0x24')](_0x556516['results'],{'suspended':![],'role':_0x81b5('0x25')});if(_0x556516[_0x81b5('0x23')][_0x81b5('0x26')]){_0x3cf47=_[_0x81b5('0x27')](_0x556516[_0x81b5('0x23')]);}}if(_0x3cf47){logger[_0x81b5('0x9')]('Enduser\x20found!');return _0x3cf47;}else{logger[_0x81b5('0x9')](_0x81b5('0x28'));return request({'uri':util['format'](_0x81b5('0x29'),_0x5e2542[_0x81b5('0xc')]),'method':'POST','body':{'user':{'role':_0x81b5('0x25'),'name':util['format'](_0x81b5('0x2a'),_0x37b63a||_0x504fa8),'phone':_0x504fa8}}})[_0x81b5('0x14')](function(_0x2ab31d){logger[_0x81b5('0x9')](_0x81b5('0x2b'));return _0x2ab31d['user'];});}});}function getAuth(_0x1813f6){var _0x36bf90;if(_0x1813f6['authType']==='password'){_0x36bf90=util['format'](_0x81b5('0x2c'),_0x1813f6[_0x81b5('0x2d')],_0x1813f6[_0x81b5('0x2e')]);}else if(_0x1813f6['authType']===_0x81b5('0x2f')){_0x36bf90=util[_0x81b5('0xa')](_0x81b5('0x30'),_0x1813f6[_0x81b5('0x2d')],_0x1813f6[_0x81b5('0x2f')]);}return util['format'](_0x81b5('0x31'),new Buffer(_0x36bf90)[_0x81b5('0x32')](_0x81b5('0x33')));}function request(_0xf651f8){logger[_0x81b5('0x34')]('[HTTP]',JSON[_0x81b5('0x35')](_0xf651f8));return rp(_[_0x81b5('0x5')](_0xf651f8,{'method':_0x81b5('0x36'),'headers':headers,'json':!![]}));}function getTags(_0xca8f87,_0x28777a){var _0x4d83e4=[];if(_0xca8f87&&_0xca8f87[_0x81b5('0x26')]>0x0){_0x4d83e4=_[_0x81b5('0x37')](_0xca8f87,_0x28777a);}return _0x4d83e4;}function getCustomFields(_0x216cc9,_0x2db378){var _0xa7cbc2=[];var _0x24bb89={'custom_fields':[]};if(_0x216cc9[_0x81b5('0x26')]>0x0){_[_0x81b5('0x38')](_0x216cc9,function(_0x41f17d){if(_[_0x81b5('0x39')]([_0x81b5('0x3a'),_0x81b5('0x3b')],_0x41f17d[_0x81b5('0x3c')])&&_0x41f17d[_0x81b5('0x3d')]&&!_0x41f17d[_0x81b5('0x3e')]){_0x24bb89[_0x41f17d[_0x81b5('0x3d')][_0x81b5('0x3f')]()]=_0x41f17d['content'][_0x81b5('0x32')]();}else if(_[_0x81b5('0x39')](['string',_0x81b5('0x3b')],_0x41f17d['type'])&&_0x41f17d[_0x81b5('0x40')]&&_0x41f17d[_0x81b5('0x3e')]){_0x24bb89['custom_fields'][_0x81b5('0x41')]({'id':_0x41f17d['idField'],'value':_0x41f17d[_0x81b5('0x42')][_0x81b5('0x32')]()});}else if(_0x41f17d[_0x81b5('0x3c')]==='variable'&&_0x41f17d['variableName']&&_0x41f17d[_0x81b5('0x40')]&&_0x41f17d['customField']){_0x2db378[_0x41f17d[_0x81b5('0x43')]]&&_0x24bb89[_0x81b5('0x44')][_0x81b5('0x41')]({'id':_0x41f17d[_0x81b5('0x40')],'value':_0x2db378[_0x41f17d[_0x81b5('0x43')]][_0x81b5('0x32')]()});}else if(_0x41f17d[_0x81b5('0x3c')]===_0x81b5('0x45')&&_0x41f17d[_0x81b5('0x46')]&&_0x41f17d[_0x81b5('0x46')]['name']&&_0x41f17d['idField']&&_0x41f17d[_0x81b5('0x3e')]){_0x2db378[_0x41f17d[_0x81b5('0x46')][_0x81b5('0x47')][_0x81b5('0x3f')]()]&&_0x24bb89[_0x81b5('0x44')][_0x81b5('0x41')]({'id':_0x41f17d[_0x81b5('0x40')],'value':_0x2db378[_0x41f17d[_0x81b5('0x46')][_0x81b5('0x47')][_0x81b5('0x3f')]()][_0x81b5('0x32')]()});}});}return _0x24bb89;}exports[_0x81b5('0x48')]=function(_0x27dbd2,_0x2795c9,_0x3f4c34,_0x237525,_0x2ed138,_0x491ec0){var _0x4f46c2,_0x139de2;_0x491ec0['remoteUri']=intUtil[_0x81b5('0x49')](_0x491ec0['remoteUri']);_0x491ec0[_0x81b5('0x4a')]=intUtil[_0x81b5('0x49')](_0x491ec0[_0x81b5('0x4a')]);if(_0x2ed138&&_0x2ed138[_0x81b5('0x4b')]){logger[_0x81b5('0x9')]('[QUEUE]','Recording\x20is\x20enabled!');_0x2795c9[_0x81b5('0x4c')]=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x491ec0['serverUrl'],_0x2795c9[_0x81b5('0x4e')],md5(_0x2795c9[_0x81b5('0x4e')]));}else{_0x2795c9[_0x81b5('0x4c')]='';}headers[_0x81b5('0x4f')]=getAuth(_0x491ec0);return getUser(_0x491ec0,_0x237525[_0x81b5('0x50')])['then'](function(_0x2da034){_0x4f46c2=_0x2da034;logger[_0x81b5('0x9')](_0x81b5('0x51'),_0x4f46c2['id']);return getEndUser(_0x491ec0,_0x2795c9[_0x81b5('0x52')],_0x2795c9['calleridnum']);})['then'](function(_0x5b5331){_0x139de2=_0x5b5331;logger[_0x81b5('0x9')](_0x81b5('0x53'),_0x139de2['id']);return getTicket(_0x491ec0,_0x4f46c2,_0x139de2,_0x3f4c34,_0x2795c9);})[_0x81b5('0x14')](function(_0x321c1b){if(_0x321c1b){logger['info']('The\x20Ticket\x20ID\x20is:',_0x321c1b['id']);switch(_0x491ec0['type']){case _0x81b5('0x54'):logger[_0x81b5('0x9')](_0x81b5('0x55'),_0x81b5('0x56'));return request({'uri':util[_0x81b5('0xa')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x491ec0['remoteUri'],_0x4f46c2['id'],_0x321c1b['id']),'method':'POST'});case _0x81b5('0x57'):logger['info']('[QUEUE]',_0x81b5('0x58'));emit(util['format']('user:%s',_0x237525['name']),_0x81b5('0x59'),{'uri':util[_0x81b5('0xa')]('%s/agent/tickets/%s',_0x491ec0[_0x81b5('0xc')]['replace'](_0x81b5('0x5a'),''),_0x321c1b['id'])});break;default:logger[_0x81b5('0x5b')](_0x81b5('0x55'),_0x81b5('0x5c'));}}})[_0x81b5('0x5d')](function(_0x3d2c8f){logger['error']('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0x81b5('0x5e')](_0x3d2c8f,{'showHidden':!![],'depth':null}));});};exports[_0x81b5('0x5f')]=function(_0x53f175,_0x451df7,_0x5725ab,_0x46ca91,_0x330000,_0x3b09d4,_0x5ef622){var _0xada1cb,_0x517325;_0x3b09d4[_0x81b5('0xc')]=intUtil[_0x81b5('0x49')](_0x3b09d4[_0x81b5('0xc')]);_0x3b09d4[_0x81b5('0x4a')]=intUtil[_0x81b5('0x49')](_0x3b09d4['serverUrl']);if(_0x5ef622&&_0x5ef622['recordingFormat']&&_0x5ef622[_0x81b5('0x60')]!=='none'){logger[_0x81b5('0x9')]('[OUTBOUND]',_0x81b5('0x61'));_0x451df7[_0x81b5('0x4c')]=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x3b09d4['serverUrl'],_0x451df7['uniqueid'],md5(_0x451df7[_0x81b5('0x4e')]));}headers[_0x81b5('0x4f')]=getAuth(_0x3b09d4);return getUser(_0x3b09d4,_0x46ca91[_0x81b5('0x50')])[_0x81b5('0x14')](function(_0x5a9586){_0xada1cb=_0x5a9586;logger['info'](_0x81b5('0x51'),_0xada1cb['id']);return getEndUser(_0x3b09d4,_0x451df7[_0x81b5('0x62')],_0x451df7[_0x81b5('0x63')]);})[_0x81b5('0x14')](function(_0xbd87ae){_0x517325=_0xbd87ae;logger[_0x81b5('0x9')](_0x81b5('0x53'),_0x517325['id']);return getTicket(_0x3b09d4,_0xada1cb,_0x517325,_0x5725ab,_0x451df7);})['then'](function(_0x3c2285){if(_0x3c2285){logger[_0x81b5('0x9')](_0x81b5('0x64'),_0x3c2285['id']);switch(_0x3b09d4[_0x81b5('0x3c')]){case _0x81b5('0x54'):logger[_0x81b5('0x9')](_0x81b5('0x65'),_0x81b5('0x56'));return request({'uri':util['format'](_0x81b5('0x66'),_0x3b09d4[_0x81b5('0xc')],_0xada1cb['id'],_0x3c2285['id']),'method':_0x81b5('0xd')});case _0x81b5('0x57'):logger[_0x81b5('0x9')](_0x81b5('0x65'),_0x81b5('0x58'));emit(util['format']('user:%s',_0x46ca91[_0x81b5('0x47')]),_0x81b5('0x59'),{'uri':util[_0x81b5('0xa')](_0x81b5('0x67'),_0x3b09d4[_0x81b5('0xc')][_0x81b5('0x68')]('/api/v2',''),_0x3c2285['id'])});break;default:logger[_0x81b5('0x5b')](_0x81b5('0x65'),_0x81b5('0x5c'));}}})[_0x81b5('0x5d')](function(_0x3909c8){logger['error']('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0x81b5('0x5e')](_0x3909c8,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x57d61c,_0x5c364e,_0x1a9a9c,_0x53de0b,_0x5e0454,_0x34b51d){var _0xf0db4d,_0x1cb002;_0x34b51d[_0x81b5('0xc')]=intUtil[_0x81b5('0x49')](_0x34b51d['remoteUri']);_0x34b51d[_0x81b5('0x4a')]=intUtil['stripTrailingSlash'](_0x34b51d[_0x81b5('0x4a')]);if(_0x5e0454&&_0x5e0454[_0x81b5('0x4b')]){logger[_0x81b5('0x9')]('['+_0x5c364e['lastevent'][_0x81b5('0x69')]()+']',_0x81b5('0x61'));_0x5c364e['recordingURL']=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x34b51d[_0x81b5('0x4a')],_0x5c364e[_0x81b5('0x4e')],md5(_0x5c364e['uniqueid']));}else{_0x5c364e['recordingURL']='';}headers['Authorization']=getAuth(_0x34b51d);return getUser(_0x34b51d)[_0x81b5('0x14')](function(_0x3b662c){_0xf0db4d=_0x3b662c;logger[_0x81b5('0x9')](_0x81b5('0x51'),_0xf0db4d['id']);return getEndUser(_0x34b51d,_0x5c364e['calleridname'],_0x5c364e[_0x81b5('0x6a')]);})[_0x81b5('0x14')](function(_0x3e25d6){_0x1cb002=_0x3e25d6;logger[_0x81b5('0x9')]('The\x20Enduser\x20ID\x20is:',_0x1cb002['id']);return getTicket(_0x34b51d,_0xf0db4d,_0x1cb002,_0x1a9a9c,_0x5c364e);})['then'](function(_0x23a746){if(_0x23a746){logger[_0x81b5('0x9')]('The\x20Ticket\x20ID\x20is:',_0x23a746['id']);}})[_0x81b5('0x5d')](function(_0x106880){logger['error']('['+_0x5c364e[_0x81b5('0x6b')][_0x81b5('0x69')]()+']'+_0x81b5('0x6c'),util[_0x81b5('0x5e')](_0x106880,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff