// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xe22e=['uniqueid','destcalleridname','destcalleridnum','%s/agent/tickets/%s','replace','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','monitor_format','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','md5','util','ioredis','./util','redis','defaults','localhost','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','merge','name','getString','Descriptions','Fields','then','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','first','Enduser\x20found!','%s/users.json','POST','Enduser\x20created.','user','authType','password','%s:%s','username','%s/token:%s','token','toString','debug','[HTTP]','stringify','GET','map','forEach','picklist','type','nameField','toLowerCase','content','includes','string','idField','custom_fields','push','variable','variableName','customField','customVariable','Variable','queue','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s'];(function(_0x30bd4d,_0x50eb60){var _0x306915=function(_0x5ae782){while(--_0x5ae782){_0x30bd4d['push'](_0x30bd4d['shift']());}};_0x306915(++_0x50eb60);}(_0xe22e,0x15e));var _0xee22=function(_0x2382b7,_0x271ef2){_0x2382b7=_0x2382b7-0x0;var _0x4ea157=_0xe22e[_0x2382b7];return _0x4ea157;};'use strict';var _=require(_0xee22('0x0'));var rp=require('request-promise');var md5=require(_0xee22('0x1'));var util=require(_0xee22('0x2'));var Redis=require(_0xee22('0x3'));var intUtil=require(_0xee22('0x4'));var config=require('../../../../config/environment');var logger=require('../../../../config/logger')('zendesk');config[_0xee22('0x5')]=_[_0xee22('0x6')](config[_0xee22('0x5')],{'host':_0xee22('0x7'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xee22('0x5')]));function emit(_0x40fcbc,_0x39de4b,_0x1b611f){io['to'](_0x40fcbc)[_0xee22('0x8')](_0x39de4b,_0x1b611f);}var headers={'Content-Type':'application/json','Accept':_0xee22('0x9')};function getTicket(_0x4b1f65,_0x48d047,_0x27e56f,_0x3a2570,_0x28877a){logger[_0xee22('0xa')](_0xee22('0xb'));return request({'uri':util[_0xee22('0xc')](_0xee22('0xd'),_0x4b1f65[_0xee22('0xe')]),'method':'POST','body':{'ticket':_[_0xee22('0xf')]({'requester_id':_0x27e56f['id'],'submitter_id':_0x48d047?_0x48d047['id']:undefined,'assignee_id':_0x48d047?_0x48d047['id']:undefined,'tags':getTags(_0x3a2570['Tags'],_0xee22('0x10')),'subject':intUtil['getString'](_0x3a2570['Subjects'],_0x28877a,'\x20'),'description':intUtil[_0xee22('0x11')](_0x3a2570[_0xee22('0x12')],_0x28877a,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x3a2570[_0xee22('0x12')],_0x28877a,'\x0a')}},getCustomFields(_0x3a2570[_0xee22('0x13')],_0x28877a))}})[_0xee22('0x14')](function(_0x4d27cd){logger[_0xee22('0xa')]('Ticket\x20created!');return _0x4d27cd[_0xee22('0x15')];});}function getUser(_0xa2013b,_0x2ae845){if(intUtil[_0xee22('0x16')](_0x2ae845)){logger[_0xee22('0xa')](_0xee22('0x17'),_0x2ae845);return request({'uri':util[_0xee22('0xc')](_0xee22('0x18'),_0xa2013b['remoteUri']),'qs':{'query':util[_0xee22('0xc')](_0xee22('0x19'),_0x2ae845)}})['then'](function(_0x49b008){if(_0x49b008[_0xee22('0x1a')]){logger[_0xee22('0xa')]('Agent\x20found!');return _[_0xee22('0x1b')](_0x49b008[_0xee22('0x1c')],{'email':_0x2ae845,'role':_0xee22('0x1d')});}else{logger[_0xee22('0xa')](_0xee22('0x1e'));return request({'uri':util[_0xee22('0xc')]('%s/users/me.json',_0xa2013b[_0xee22('0xe')])})['then'](function(_0x3f3a6f){logger[_0xee22('0xa')]('Admin\x20account\x20selected.');return _0x3f3a6f['user'];});}});}else{logger[_0xee22('0xa')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format']('%s/users/me.json',_0xa2013b[_0xee22('0xe')])})['then'](function(_0x4194c2){logger['info'](_0xee22('0x1f'));return _0x4194c2['user'];});}}function getEndUser(_0x4715d5,_0x3e72e5,_0x4bd62a){logger[_0xee22('0xa')](_0xee22('0x20'),_0x4bd62a);return request({'uri':util['format'](_0xee22('0x18'),_0x4715d5[_0xee22('0xe')]),'qs':{'query':util['format'](_0xee22('0x21'),_0x4bd62a)}})[_0xee22('0x14')](function(_0x9e7744){var _0x183d62;if(_0x9e7744['results'][_0xee22('0x22')]){_0x9e7744[_0xee22('0x1c')]=_[_0xee22('0x23')](_0x9e7744[_0xee22('0x1c')],{'suspended':![],'role':_0xee22('0x24')});if(_0x9e7744[_0xee22('0x1c')][_0xee22('0x22')]){_0x183d62=_[_0xee22('0x25')](_0x9e7744[_0xee22('0x1c')]);}}if(_0x183d62){logger[_0xee22('0xa')](_0xee22('0x26'));return _0x183d62;}else{logger['info']('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util['format'](_0xee22('0x27'),_0x4715d5['remoteUri']),'method':_0xee22('0x28'),'body':{'user':{'role':_0xee22('0x24'),'name':util[_0xee22('0xc')]('Caller\x20-\x20%s',_0x3e72e5||_0x4bd62a),'phone':_0x4bd62a}}})[_0xee22('0x14')](function(_0x4b0a3b){logger[_0xee22('0xa')](_0xee22('0x29'));return _0x4b0a3b[_0xee22('0x2a')];});}});}function getAuth(_0x385c11){var _0x1625bf;if(_0x385c11[_0xee22('0x2b')]===_0xee22('0x2c')){_0x1625bf=util[_0xee22('0xc')](_0xee22('0x2d'),_0x385c11[_0xee22('0x2e')],_0x385c11[_0xee22('0x2c')]);}else if(_0x385c11[_0xee22('0x2b')]==='token'){_0x1625bf=util[_0xee22('0xc')](_0xee22('0x2f'),_0x385c11[_0xee22('0x2e')],_0x385c11[_0xee22('0x30')]);}return util[_0xee22('0xc')]('Basic\x20%s',new Buffer(_0x1625bf)[_0xee22('0x31')]('base64'));}function request(_0x16cb26){logger[_0xee22('0x32')](_0xee22('0x33'),JSON[_0xee22('0x34')](_0x16cb26));return rp(_['defaults'](_0x16cb26,{'method':_0xee22('0x35'),'headers':headers,'json':!![]}));}function getTags(_0x437371,_0x5159db){var _0x1e7978=[];if(_0x437371&&_0x437371['length']>0x0){_0x1e7978=_[_0xee22('0x36')](_0x437371,_0x5159db);}return _0x1e7978;}function getCustomFields(_0x3253d0,_0x56d110){var _0x388ace=[];var _0xed2ff1={'custom_fields':[]};if(_0x3253d0[_0xee22('0x22')]>0x0){_[_0xee22('0x37')](_0x3253d0,function(_0x379228){if(_['includes'](['string',_0xee22('0x38')],_0x379228[_0xee22('0x39')])&&_0x379228[_0xee22('0x3a')]&&!_0x379228['customField']){_0xed2ff1[_0x379228['nameField'][_0xee22('0x3b')]()]=_0x379228[_0xee22('0x3c')]['toString']();}else if(_[_0xee22('0x3d')]([_0xee22('0x3e'),_0xee22('0x38')],_0x379228[_0xee22('0x39')])&&_0x379228[_0xee22('0x3f')]&&_0x379228['customField']){_0xed2ff1[_0xee22('0x40')][_0xee22('0x41')]({'id':_0x379228['idField'],'value':_0x379228[_0xee22('0x3c')]['toString']()});}else if(_0x379228['type']===_0xee22('0x42')&&_0x379228[_0xee22('0x43')]&&_0x379228['idField']&&_0x379228[_0xee22('0x44')]){_0x56d110[_0x379228['variableName']]&&_0xed2ff1['custom_fields'][_0xee22('0x41')]({'id':_0x379228[_0xee22('0x3f')],'value':_0x56d110[_0x379228[_0xee22('0x43')]][_0xee22('0x31')]()});}else if(_0x379228[_0xee22('0x39')]===_0xee22('0x45')&&_0x379228[_0xee22('0x46')]&&_0x379228['Variable'][_0xee22('0x10')]&&_0x379228[_0xee22('0x3f')]&&_0x379228[_0xee22('0x44')]){_0x56d110[_0x379228['Variable']['name']['toLowerCase']()]&&_0xed2ff1['custom_fields'][_0xee22('0x41')]({'id':_0x379228['idField'],'value':_0x56d110[_0x379228[_0xee22('0x46')][_0xee22('0x10')]['toLowerCase']()][_0xee22('0x31')]()});}});}return _0xed2ff1;}exports[_0xee22('0x47')]=function(_0x5e3f59,_0x2a9252,_0x2effeb,_0x568012,_0x4119c9,_0x3e30c6){var _0x175104,_0x439c21;_0x3e30c6[_0xee22('0xe')]=intUtil[_0xee22('0x48')](_0x3e30c6[_0xee22('0xe')]);_0x3e30c6['serverUrl']=intUtil[_0xee22('0x48')](_0x3e30c6[_0xee22('0x49')]);if(_0x4119c9&&_0x4119c9['monitor_format']){logger[_0xee22('0xa')](_0xee22('0x4a'),_0xee22('0x4b'));_0x2a9252['recordingURL']=util[_0xee22('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3e30c6[_0xee22('0x49')],_0x2a9252['uniqueid'],md5(_0x2a9252['uniqueid']));}else{_0x2a9252[_0xee22('0x4c')]='';}headers[_0xee22('0x4d')]=getAuth(_0x3e30c6);return getUser(_0x3e30c6,_0x568012[_0xee22('0x4e')])[_0xee22('0x14')](function(_0x1bdd07){_0x175104=_0x1bdd07;logger[_0xee22('0xa')](_0xee22('0x4f'),_0x175104['id']);return getEndUser(_0x3e30c6,_0x2a9252[_0xee22('0x50')],_0x2a9252[_0xee22('0x51')]);})['then'](function(_0x5c6f42){_0x439c21=_0x5c6f42;logger[_0xee22('0xa')](_0xee22('0x52'),_0x439c21['id']);return getTicket(_0x3e30c6,_0x175104,_0x439c21,_0x2effeb,_0x2a9252);})[_0xee22('0x14')](function(_0x233b8b){if(_0x233b8b){logger[_0xee22('0xa')](_0xee22('0x53'),_0x233b8b['id']);switch(_0x3e30c6[_0xee22('0x39')]){case _0xee22('0x54'):logger['info'](_0xee22('0x4a'),_0xee22('0x55'));return request({'uri':util[_0xee22('0xc')](_0xee22('0x56'),_0x3e30c6['remoteUri'],_0x175104['id'],_0x233b8b['id']),'method':_0xee22('0x28')});case _0xee22('0x57'):logger[_0xee22('0xa')](_0xee22('0x4a'),_0xee22('0x58'));emit(util['format'](_0xee22('0x59'),_0x568012['name']),_0xee22('0x5a'),{'uri':util['format']('%s/agent/tickets/%s',_0x3e30c6['remoteUri']['replace'](_0xee22('0x5b'),''),_0x233b8b['id'])});break;default:logger[_0xee22('0x5c')](_0xee22('0x4a'),_0xee22('0x5d'));}}})[_0xee22('0x5e')](function(_0x2a410e){logger[_0xee22('0x5c')](_0xee22('0x5f'),util[_0xee22('0x60')](_0x2a410e,{'showHidden':!![],'depth':null}));});};exports[_0xee22('0x61')]=function(_0x224f3b,_0x30fd1f,_0x3e3642,_0xe059d9,_0x3cc9fb,_0x4cd32c,_0x2030df){var _0x3a9220,_0x4e9fb1;_0x4cd32c[_0xee22('0xe')]=intUtil[_0xee22('0x48')](_0x4cd32c[_0xee22('0xe')]);_0x4cd32c[_0xee22('0x49')]=intUtil[_0xee22('0x48')](_0x4cd32c[_0xee22('0x49')]);if(_0x2030df&&_0x2030df[_0xee22('0x62')]&&_0x2030df[_0xee22('0x62')]!==_0xee22('0x63')){logger[_0xee22('0xa')](_0xee22('0x64'),'Recording\x20is\x20enabled!');_0x30fd1f['recordingURL']=util[_0xee22('0xc')](_0xee22('0x65'),_0x4cd32c['serverUrl'],_0x30fd1f[_0xee22('0x66')],md5(_0x30fd1f[_0xee22('0x66')]));}headers[_0xee22('0x4d')]=getAuth(_0x4cd32c);return getUser(_0x4cd32c,_0xe059d9[_0xee22('0x4e')])[_0xee22('0x14')](function(_0x45ec6b){_0x3a9220=_0x45ec6b;logger[_0xee22('0xa')](_0xee22('0x4f'),_0x3a9220['id']);return getEndUser(_0x4cd32c,_0x30fd1f[_0xee22('0x67')],_0x30fd1f[_0xee22('0x68')]);})['then'](function(_0x2623e5){_0x4e9fb1=_0x2623e5;logger[_0xee22('0xa')](_0xee22('0x52'),_0x4e9fb1['id']);return getTicket(_0x4cd32c,_0x3a9220,_0x4e9fb1,_0x3e3642,_0x30fd1f);})[_0xee22('0x14')](function(_0x5408d2){if(_0x5408d2){logger[_0xee22('0xa')](_0xee22('0x53'),_0x5408d2['id']);switch(_0x4cd32c[_0xee22('0x39')]){case _0xee22('0x54'):logger[_0xee22('0xa')](_0xee22('0x64'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xee22('0xc')](_0xee22('0x56'),_0x4cd32c[_0xee22('0xe')],_0x3a9220['id'],_0x5408d2['id']),'method':_0xee22('0x28')});case _0xee22('0x57'):logger['info'](_0xee22('0x64'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xee22('0xc')]('user:%s',_0xe059d9[_0xee22('0x10')]),_0xee22('0x5a'),{'uri':util[_0xee22('0xc')](_0xee22('0x69'),_0x4cd32c['remoteUri'][_0xee22('0x6a')]('/api/v2',''),_0x5408d2['id'])});break;default:logger[_0xee22('0x5c')](_0xee22('0x64'),_0xee22('0x5d'));}}})[_0xee22('0x5e')](function(_0x413630){logger[_0xee22('0x5c')](_0xee22('0x6b'),util[_0xee22('0x60')](_0x413630,{'showHidden':!![],'depth':null}));});};exports[_0xee22('0x6c')]=function(_0x4132f3,_0x23a704,_0x3b7536,_0x14f271,_0x57f7d1,_0x3eb0e6){var _0xef9c85,_0x2aa1c7;_0x3eb0e6[_0xee22('0xe')]=intUtil[_0xee22('0x48')](_0x3eb0e6[_0xee22('0xe')]);_0x3eb0e6[_0xee22('0x49')]=intUtil[_0xee22('0x48')](_0x3eb0e6[_0xee22('0x49')]);if(_0x57f7d1&&_0x57f7d1[_0xee22('0x6d')]){logger['info']('['+_0x23a704[_0xee22('0x6e')][_0xee22('0x6f')]()+']',_0xee22('0x4b'));_0x23a704['recordingURL']=util[_0xee22('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x3eb0e6[_0xee22('0x49')],_0x23a704[_0xee22('0x66')],md5(_0x23a704[_0xee22('0x66')]));}else{_0x23a704[_0xee22('0x4c')]='';}headers['Authorization']=getAuth(_0x3eb0e6);return getUser(_0x3eb0e6)[_0xee22('0x14')](function(_0x31ca3a){_0xef9c85=_0x31ca3a;logger[_0xee22('0xa')](_0xee22('0x4f'),_0xef9c85['id']);return getEndUser(_0x3eb0e6,_0x23a704[_0xee22('0x50')],_0x23a704[_0xee22('0x51')]);})[_0xee22('0x14')](function(_0x27966e){_0x2aa1c7=_0x27966e;logger[_0xee22('0xa')](_0xee22('0x52'),_0x2aa1c7['id']);return getTicket(_0x3eb0e6,_0xef9c85,_0x2aa1c7,_0x3b7536,_0x23a704);})[_0xee22('0x14')](function(_0x445c61){if(_0x445c61){logger['info'](_0xee22('0x53'),_0x445c61['id']);}})[_0xee22('0x5e')](function(_0x35999e){logger[_0xee22('0x5c')]('['+_0x23a704[_0xee22('0x6e')]['toUpperCase']()+']'+_0xee22('0x70'),util[_0xee22('0x60')](_0x35999e,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x1b58=['picklist','type','nameField','customField','toLowerCase','idField','push','content','variableName','custom_fields','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','inspect','outbound','recordingFormat','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','%s/channels/voice/agents/%d/tickets/%d/display.json','%s/agent/tickets/%s','replace','toUpperCase','calleridnum','lastevent','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','ioredis','../../../../config/environment','redis','defaults','localhost','socket.io-emitter','application/json','info','format','%s/tickets.json','remoteUri','POST','merge','Tags','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','count','Agent\x20found!','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','results','filter','end-user','length','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','%s:%s','username','password','token','%s/token:%s','Basic\x20%s','toString','base64','debug','stringify','GET','map','forEach','includes','string'];(function(_0x3216ed,_0x1b78ae){var _0x1f7305=function(_0x5b4522){while(--_0x5b4522){_0x3216ed['push'](_0x3216ed['shift']());}};_0x1f7305(++_0x1b78ae);}(_0x1b58,0x9f));var _0x81b5=function(_0x5750fa,_0x57c0df){_0x5750fa=_0x5750fa-0x0;var _0x2aeb4e=_0x1b58[_0x5750fa];return _0x2aeb4e;};'use strict';var _=require('lodash');var rp=require(_0x81b5('0x0'));var md5=require(_0x81b5('0x1'));var util=require('util');var Redis=require(_0x81b5('0x2'));var intUtil=require('./util');var config=require(_0x81b5('0x3'));var logger=require('../../../../config/logger')('zendesk');config[_0x81b5('0x4')]=_[_0x81b5('0x5')](config[_0x81b5('0x4')],{'host':_0x81b5('0x6'),'port':0x18eb});var io=require(_0x81b5('0x7'))(new Redis(config[_0x81b5('0x4')]));function emit(_0x4edfc5,_0xfc6eb4,_0x4ce18a){io['to'](_0x4edfc5)['emit'](_0xfc6eb4,_0x4ce18a);}var headers={'Content-Type':'application/json','Accept':_0x81b5('0x8')};function getTicket(_0x5c8c9a,_0x10df74,_0x40bc65,_0x5769dd,_0x377d7c){logger[_0x81b5('0x9')]('Creating\x20new\x20ticket...');return request({'uri':util[_0x81b5('0xa')](_0x81b5('0xb'),_0x5c8c9a[_0x81b5('0xc')]),'method':_0x81b5('0xd'),'body':{'ticket':_[_0x81b5('0xe')]({'requester_id':_0x40bc65['id'],'submitter_id':_0x10df74?_0x10df74['id']:undefined,'assignee_id':_0x10df74?_0x10df74['id']:undefined,'tags':getTags(_0x5769dd[_0x81b5('0xf')],'name'),'subject':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x11')],_0x377d7c,'\x20'),'description':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x12')],_0x377d7c,'\x0a'),'comment':{'public':![],'body':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x12')],_0x377d7c,'\x0a')}},getCustomFields(_0x5769dd[_0x81b5('0x13')],_0x377d7c))}})[_0x81b5('0x14')](function(_0x5a6277){logger[_0x81b5('0x9')](_0x81b5('0x15'));return _0x5a6277[_0x81b5('0x16')];});}function getUser(_0x1385c7,_0x3de0c9){if(intUtil[_0x81b5('0x17')](_0x3de0c9)){logger[_0x81b5('0x9')](_0x81b5('0x18'),_0x3de0c9);return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x19'),_0x1385c7[_0x81b5('0xc')]),'qs':{'query':util['format']('type:user\x20role:agent\x20email:%s',_0x3de0c9)}})[_0x81b5('0x14')](function(_0x5982df){if(_0x5982df[_0x81b5('0x1a')]){logger['info'](_0x81b5('0x1b'));return _[_0x81b5('0x1c')](_0x5982df['results'],{'email':_0x3de0c9,'role':_0x81b5('0x1d')});}else{logger[_0x81b5('0x9')](_0x81b5('0x1e'));return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x1f'),_0x1385c7[_0x81b5('0xc')])})[_0x81b5('0x14')](function(_0x3e1867){logger[_0x81b5('0x9')](_0x81b5('0x20'));return _0x3e1867[_0x81b5('0x21')];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x1f'),_0x1385c7[_0x81b5('0xc')])})[_0x81b5('0x14')](function(_0x2c4c7e){logger[_0x81b5('0x9')](_0x81b5('0x20'));return _0x2c4c7e[_0x81b5('0x21')];});}}function getEndUser(_0x5e2542,_0x37b63a,_0x504fa8){logger['info'](_0x81b5('0x22'),_0x504fa8);return request({'uri':util[_0x81b5('0xa')]('%s/search.json',_0x5e2542[_0x81b5('0xc')]),'qs':{'query':util[_0x81b5('0xa')]('type:user\x20role:end-user\x20phone:%s',_0x504fa8)}})[_0x81b5('0x14')](function(_0x556516){var _0x3cf47;if(_0x556516[_0x81b5('0x23')]['length']){_0x556516[_0x81b5('0x23')]=_[_0x81b5('0x24')](_0x556516['results'],{'suspended':![],'role':_0x81b5('0x25')});if(_0x556516[_0x81b5('0x23')][_0x81b5('0x26')]){_0x3cf47=_[_0x81b5('0x27')](_0x556516[_0x81b5('0x23')]);}}if(_0x3cf47){logger[_0x81b5('0x9')]('Enduser\x20found!');return _0x3cf47;}else{logger[_0x81b5('0x9')](_0x81b5('0x28'));return request({'uri':util['format'](_0x81b5('0x29'),_0x5e2542[_0x81b5('0xc')]),'method':'POST','body':{'user':{'role':_0x81b5('0x25'),'name':util['format'](_0x81b5('0x2a'),_0x37b63a||_0x504fa8),'phone':_0x504fa8}}})[_0x81b5('0x14')](function(_0x2ab31d){logger[_0x81b5('0x9')](_0x81b5('0x2b'));return _0x2ab31d['user'];});}});}function getAuth(_0x1813f6){var _0x36bf90;if(_0x1813f6['authType']==='password'){_0x36bf90=util['format'](_0x81b5('0x2c'),_0x1813f6[_0x81b5('0x2d')],_0x1813f6[_0x81b5('0x2e')]);}else if(_0x1813f6['authType']===_0x81b5('0x2f')){_0x36bf90=util[_0x81b5('0xa')](_0x81b5('0x30'),_0x1813f6[_0x81b5('0x2d')],_0x1813f6[_0x81b5('0x2f')]);}return util['format'](_0x81b5('0x31'),new Buffer(_0x36bf90)[_0x81b5('0x32')](_0x81b5('0x33')));}function request(_0xf651f8){logger[_0x81b5('0x34')]('[HTTP]',JSON[_0x81b5('0x35')](_0xf651f8));return rp(_[_0x81b5('0x5')](_0xf651f8,{'method':_0x81b5('0x36'),'headers':headers,'json':!![]}));}function getTags(_0xca8f87,_0x28777a){var _0x4d83e4=[];if(_0xca8f87&&_0xca8f87[_0x81b5('0x26')]>0x0){_0x4d83e4=_[_0x81b5('0x37')](_0xca8f87,_0x28777a);}return _0x4d83e4;}function getCustomFields(_0x216cc9,_0x2db378){var _0xa7cbc2=[];var _0x24bb89={'custom_fields':[]};if(_0x216cc9[_0x81b5('0x26')]>0x0){_[_0x81b5('0x38')](_0x216cc9,function(_0x41f17d){if(_[_0x81b5('0x39')]([_0x81b5('0x3a'),_0x81b5('0x3b')],_0x41f17d[_0x81b5('0x3c')])&&_0x41f17d[_0x81b5('0x3d')]&&!_0x41f17d[_0x81b5('0x3e')]){_0x24bb89[_0x41f17d[_0x81b5('0x3d')][_0x81b5('0x3f')]()]=_0x41f17d['content'][_0x81b5('0x32')]();}else if(_[_0x81b5('0x39')](['string',_0x81b5('0x3b')],_0x41f17d['type'])&&_0x41f17d[_0x81b5('0x40')]&&_0x41f17d[_0x81b5('0x3e')]){_0x24bb89['custom_fields'][_0x81b5('0x41')]({'id':_0x41f17d['idField'],'value':_0x41f17d[_0x81b5('0x42')][_0x81b5('0x32')]()});}else if(_0x41f17d[_0x81b5('0x3c')]==='variable'&&_0x41f17d['variableName']&&_0x41f17d[_0x81b5('0x40')]&&_0x41f17d['customField']){_0x2db378[_0x41f17d[_0x81b5('0x43')]]&&_0x24bb89[_0x81b5('0x44')][_0x81b5('0x41')]({'id':_0x41f17d[_0x81b5('0x40')],'value':_0x2db378[_0x41f17d[_0x81b5('0x43')]][_0x81b5('0x32')]()});}else if(_0x41f17d[_0x81b5('0x3c')]===_0x81b5('0x45')&&_0x41f17d[_0x81b5('0x46')]&&_0x41f17d[_0x81b5('0x46')]['name']&&_0x41f17d['idField']&&_0x41f17d[_0x81b5('0x3e')]){_0x2db378[_0x41f17d[_0x81b5('0x46')][_0x81b5('0x47')][_0x81b5('0x3f')]()]&&_0x24bb89[_0x81b5('0x44')][_0x81b5('0x41')]({'id':_0x41f17d[_0x81b5('0x40')],'value':_0x2db378[_0x41f17d[_0x81b5('0x46')][_0x81b5('0x47')][_0x81b5('0x3f')]()][_0x81b5('0x32')]()});}});}return _0x24bb89;}exports[_0x81b5('0x48')]=function(_0x27dbd2,_0x2795c9,_0x3f4c34,_0x237525,_0x2ed138,_0x491ec0){var _0x4f46c2,_0x139de2;_0x491ec0['remoteUri']=intUtil[_0x81b5('0x49')](_0x491ec0['remoteUri']);_0x491ec0[_0x81b5('0x4a')]=intUtil[_0x81b5('0x49')](_0x491ec0[_0x81b5('0x4a')]);if(_0x2ed138&&_0x2ed138[_0x81b5('0x4b')]){logger[_0x81b5('0x9')]('[QUEUE]','Recording\x20is\x20enabled!');_0x2795c9[_0x81b5('0x4c')]=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x491ec0['serverUrl'],_0x2795c9[_0x81b5('0x4e')],md5(_0x2795c9[_0x81b5('0x4e')]));}else{_0x2795c9[_0x81b5('0x4c')]='';}headers[_0x81b5('0x4f')]=getAuth(_0x491ec0);return getUser(_0x491ec0,_0x237525[_0x81b5('0x50')])['then'](function(_0x2da034){_0x4f46c2=_0x2da034;logger[_0x81b5('0x9')](_0x81b5('0x51'),_0x4f46c2['id']);return getEndUser(_0x491ec0,_0x2795c9[_0x81b5('0x52')],_0x2795c9['calleridnum']);})['then'](function(_0x5b5331){_0x139de2=_0x5b5331;logger[_0x81b5('0x9')](_0x81b5('0x53'),_0x139de2['id']);return getTicket(_0x491ec0,_0x4f46c2,_0x139de2,_0x3f4c34,_0x2795c9);})[_0x81b5('0x14')](function(_0x321c1b){if(_0x321c1b){logger['info']('The\x20Ticket\x20ID\x20is:',_0x321c1b['id']);switch(_0x491ec0['type']){case _0x81b5('0x54'):logger[_0x81b5('0x9')](_0x81b5('0x55'),_0x81b5('0x56'));return request({'uri':util[_0x81b5('0xa')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x491ec0['remoteUri'],_0x4f46c2['id'],_0x321c1b['id']),'method':'POST'});case _0x81b5('0x57'):logger['info']('[QUEUE]',_0x81b5('0x58'));emit(util['format']('user:%s',_0x237525['name']),_0x81b5('0x59'),{'uri':util[_0x81b5('0xa')]('%s/agent/tickets/%s',_0x491ec0[_0x81b5('0xc')]['replace'](_0x81b5('0x5a'),''),_0x321c1b['id'])});break;default:logger[_0x81b5('0x5b')](_0x81b5('0x55'),_0x81b5('0x5c'));}}})[_0x81b5('0x5d')](function(_0x3d2c8f){logger['error']('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0x81b5('0x5e')](_0x3d2c8f,{'showHidden':!![],'depth':null}));});};exports[_0x81b5('0x5f')]=function(_0x53f175,_0x451df7,_0x5725ab,_0x46ca91,_0x330000,_0x3b09d4,_0x5ef622){var _0xada1cb,_0x517325;_0x3b09d4[_0x81b5('0xc')]=intUtil[_0x81b5('0x49')](_0x3b09d4[_0x81b5('0xc')]);_0x3b09d4[_0x81b5('0x4a')]=intUtil[_0x81b5('0x49')](_0x3b09d4['serverUrl']);if(_0x5ef622&&_0x5ef622['recordingFormat']&&_0x5ef622[_0x81b5('0x60')]!=='none'){logger[_0x81b5('0x9')]('[OUTBOUND]',_0x81b5('0x61'));_0x451df7[_0x81b5('0x4c')]=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x3b09d4['serverUrl'],_0x451df7['uniqueid'],md5(_0x451df7[_0x81b5('0x4e')]));}headers[_0x81b5('0x4f')]=getAuth(_0x3b09d4);return getUser(_0x3b09d4,_0x46ca91[_0x81b5('0x50')])[_0x81b5('0x14')](function(_0x5a9586){_0xada1cb=_0x5a9586;logger['info'](_0x81b5('0x51'),_0xada1cb['id']);return getEndUser(_0x3b09d4,_0x451df7[_0x81b5('0x62')],_0x451df7[_0x81b5('0x63')]);})[_0x81b5('0x14')](function(_0xbd87ae){_0x517325=_0xbd87ae;logger[_0x81b5('0x9')](_0x81b5('0x53'),_0x517325['id']);return getTicket(_0x3b09d4,_0xada1cb,_0x517325,_0x5725ab,_0x451df7);})['then'](function(_0x3c2285){if(_0x3c2285){logger[_0x81b5('0x9')](_0x81b5('0x64'),_0x3c2285['id']);switch(_0x3b09d4[_0x81b5('0x3c')]){case _0x81b5('0x54'):logger[_0x81b5('0x9')](_0x81b5('0x65'),_0x81b5('0x56'));return request({'uri':util['format'](_0x81b5('0x66'),_0x3b09d4[_0x81b5('0xc')],_0xada1cb['id'],_0x3c2285['id']),'method':_0x81b5('0xd')});case _0x81b5('0x57'):logger[_0x81b5('0x9')](_0x81b5('0x65'),_0x81b5('0x58'));emit(util['format']('user:%s',_0x46ca91[_0x81b5('0x47')]),_0x81b5('0x59'),{'uri':util[_0x81b5('0xa')](_0x81b5('0x67'),_0x3b09d4[_0x81b5('0xc')][_0x81b5('0x68')]('/api/v2',''),_0x3c2285['id'])});break;default:logger[_0x81b5('0x5b')](_0x81b5('0x65'),_0x81b5('0x5c'));}}})[_0x81b5('0x5d')](function(_0x3909c8){logger['error']('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0x81b5('0x5e')](_0x3909c8,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x57d61c,_0x5c364e,_0x1a9a9c,_0x53de0b,_0x5e0454,_0x34b51d){var _0xf0db4d,_0x1cb002;_0x34b51d[_0x81b5('0xc')]=intUtil[_0x81b5('0x49')](_0x34b51d['remoteUri']);_0x34b51d[_0x81b5('0x4a')]=intUtil['stripTrailingSlash'](_0x34b51d[_0x81b5('0x4a')]);if(_0x5e0454&&_0x5e0454[_0x81b5('0x4b')]){logger[_0x81b5('0x9')]('['+_0x5c364e['lastevent'][_0x81b5('0x69')]()+']',_0x81b5('0x61'));_0x5c364e['recordingURL']=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x34b51d[_0x81b5('0x4a')],_0x5c364e[_0x81b5('0x4e')],md5(_0x5c364e['uniqueid']));}else{_0x5c364e['recordingURL']='';}headers['Authorization']=getAuth(_0x34b51d);return getUser(_0x34b51d)[_0x81b5('0x14')](function(_0x3b662c){_0xf0db4d=_0x3b662c;logger[_0x81b5('0x9')](_0x81b5('0x51'),_0xf0db4d['id']);return getEndUser(_0x34b51d,_0x5c364e['calleridname'],_0x5c364e[_0x81b5('0x6a')]);})[_0x81b5('0x14')](function(_0x3e25d6){_0x1cb002=_0x3e25d6;logger[_0x81b5('0x9')]('The\x20Enduser\x20ID\x20is:',_0x1cb002['id']);return getTicket(_0x34b51d,_0xf0db4d,_0x1cb002,_0x1a9a9c,_0x5c364e);})['then'](function(_0x23a746){if(_0x23a746){logger[_0x81b5('0x9')]('The\x20Ticket\x20ID\x20is:',_0x23a746['id']);}})[_0x81b5('0x5d')](function(_0x106880){logger['error']('['+_0x5c364e[_0x81b5('0x6b')][_0x81b5('0x69')]()+']'+_0x81b5('0x6c'),util[_0x81b5('0x5e')](_0x106880,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff