// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x4305=['Admin\x20account\x20selected.','%s/users/me.json','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','results','length','filter','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','POST','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','username','token','%s/token:%s','Basic\x20%s','debug','[HTTP]','stringify','defaults','GET','map','forEach','string','type','nameField','customField','toLowerCase','content','toString','includes','picklist','idField','custom_fields','push','variable','variableName','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','integrationTab','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','replace','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','inspect','outbound','recordingFormat','none','[OUTBOUND]','recordingURL','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','lastevent','toUpperCase','calleridnum','The\x20Ticket\x20ID\x20is:','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','../../../../config/environment','../../../../config/logger','redis','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','remoteUri','Tags','getString','Descriptions','then','ticket','validateEmail','format','%s/search.json','type:user\x20role:agent\x20email:%s','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!'];(function(_0x5e38be,_0x36cc86){var _0xa4f17b=function(_0x5dc7b7){while(--_0x5dc7b7){_0x5e38be['push'](_0x5e38be['shift']());}};_0xa4f17b(++_0x36cc86);}(_0x4305,0xbc));var _0x5430=function(_0x526074,_0x5e5d09){_0x526074=_0x526074-0x0;var _0x83c6c8=_0x4305[_0x526074];return _0x83c6c8;};'use strict';var _=require(_0x5430('0x0'));var rp=require(_0x5430('0x1'));var md5=require(_0x5430('0x2'));var util=require(_0x5430('0x3'));var Redis=require('ioredis');var intUtil=require('./util');var config=require(_0x5430('0x4'));var logger=require(_0x5430('0x5'))('zendesk');config[_0x5430('0x6')]=_['defaults'](config[_0x5430('0x6')],{'host':_0x5430('0x7'),'port':0x18eb});var io=require(_0x5430('0x8'))(new Redis(config[_0x5430('0x6')]));function emit(_0x3d2de0,_0x5f1111,_0x333a97){io['to'](_0x3d2de0)[_0x5430('0x9')](_0x5f1111,_0x333a97);}var headers={'Content-Type':_0x5430('0xa'),'Accept':_0x5430('0xa')};function getTicket(_0x5a9685,_0x205ae1,_0x4f8235,_0x1465af,_0x37431f){logger[_0x5430('0xb')](_0x5430('0xc'));return request({'uri':util['format']('%s/tickets.json',_0x5a9685[_0x5430('0xd')]),'method':'POST','body':{'ticket':_['merge']({'requester_id':_0x4f8235['id'],'submitter_id':_0x205ae1?_0x205ae1['id']:undefined,'assignee_id':_0x205ae1?_0x205ae1['id']:undefined,'tags':getTags(_0x1465af[_0x5430('0xe')],'name'),'subject':intUtil[_0x5430('0xf')](_0x1465af['Subjects'],_0x37431f,'\x20'),'description':intUtil['getString'](_0x1465af['Descriptions'],_0x37431f,'\x0a'),'comment':{'public':![],'body':intUtil[_0x5430('0xf')](_0x1465af[_0x5430('0x10')],_0x37431f,'\x0a')}},getCustomFields(_0x1465af['Fields'],_0x37431f))}})[_0x5430('0x11')](function(_0x9f5145){logger[_0x5430('0xb')]('Ticket\x20created!');return _0x9f5145[_0x5430('0x12')];});}function getUser(_0x503f72,_0x2eb986){if(intUtil[_0x5430('0x13')](_0x2eb986)){logger[_0x5430('0xb')]('Getting\x20agent\x20with\x20email',_0x2eb986);return request({'uri':util[_0x5430('0x14')](_0x5430('0x15'),_0x503f72[_0x5430('0xd')]),'qs':{'query':util[_0x5430('0x14')](_0x5430('0x16'),_0x2eb986)}})[_0x5430('0x11')](function(_0x3659f){if(_0x3659f['count']){logger[_0x5430('0xb')]('Agent\x20found!');return _[_0x5430('0x17')](_0x3659f['results'],{'email':_0x2eb986,'role':_0x5430('0x18')});}else{logger[_0x5430('0xb')](_0x5430('0x19'));return request({'uri':util[_0x5430('0x14')]('%s/users/me.json',_0x503f72[_0x5430('0xd')])})[_0x5430('0x11')](function(_0x2ff678){logger[_0x5430('0xb')](_0x5430('0x1a'));return _0x2ff678['user'];});}});}else{logger[_0x5430('0xb')](_0x5430('0x19'));return request({'uri':util[_0x5430('0x14')](_0x5430('0x1b'),_0x503f72['remoteUri'])})[_0x5430('0x11')](function(_0x1399d0){logger[_0x5430('0xb')](_0x5430('0x1a'));return _0x1399d0['user'];});}}function getEndUser(_0x2912e3,_0x473ab6,_0x36c9c6){logger[_0x5430('0xb')](_0x5430('0x1c'),_0x36c9c6);return request({'uri':util[_0x5430('0x14')]('%s/search.json',_0x2912e3['remoteUri']),'qs':{'query':util['format'](_0x5430('0x1d'),_0x36c9c6)}})[_0x5430('0x11')](function(_0x181b36){var _0x12c728;if(_0x181b36[_0x5430('0x1e')][_0x5430('0x1f')]){_0x181b36[_0x5430('0x1e')]=_[_0x5430('0x20')](_0x181b36[_0x5430('0x1e')],{'suspended':![],'role':_0x5430('0x21')});if(_0x181b36[_0x5430('0x1e')][_0x5430('0x1f')]){_0x12c728=_[_0x5430('0x22')](_0x181b36[_0x5430('0x1e')]);}}if(_0x12c728){logger[_0x5430('0xb')](_0x5430('0x23'));return _0x12c728;}else{logger[_0x5430('0xb')](_0x5430('0x24'));return request({'uri':util[_0x5430('0x14')](_0x5430('0x25'),_0x2912e3[_0x5430('0xd')]),'method':_0x5430('0x26'),'body':{'user':{'role':'end-user','name':util[_0x5430('0x14')](_0x5430('0x27'),_0x473ab6||_0x36c9c6),'phone':_0x36c9c6}}})['then'](function(_0x31b908){logger['info'](_0x5430('0x28'));return _0x31b908['user'];});}});}function getAuth(_0x82aa90){var _0x2ba467;if(_0x82aa90[_0x5430('0x29')]===_0x5430('0x2a')){_0x2ba467=util['format'](_0x5430('0x2b'),_0x82aa90[_0x5430('0x2c')],_0x82aa90['password']);}else if(_0x82aa90[_0x5430('0x29')]===_0x5430('0x2d')){_0x2ba467=util['format'](_0x5430('0x2e'),_0x82aa90[_0x5430('0x2c')],_0x82aa90[_0x5430('0x2d')]);}return util[_0x5430('0x14')](_0x5430('0x2f'),new Buffer(_0x2ba467)['toString']('base64'));}function request(_0x1d582a){logger[_0x5430('0x30')](_0x5430('0x31'),JSON[_0x5430('0x32')](_0x1d582a));return rp(_[_0x5430('0x33')](_0x1d582a,{'method':_0x5430('0x34'),'headers':headers,'json':!![]}));}function getTags(_0x4cd76b,_0x5d9d62){var _0x1021cf=[];if(_0x4cd76b&&_0x4cd76b[_0x5430('0x1f')]>0x0){_0x1021cf=_[_0x5430('0x35')](_0x4cd76b,_0x5d9d62);}return _0x1021cf;}function getCustomFields(_0x2a4ff0,_0x2ef61f){var _0xc9c005=[];var _0x39874a={'custom_fields':[]};if(_0x2a4ff0[_0x5430('0x1f')]>0x0){_[_0x5430('0x36')](_0x2a4ff0,function(_0x564451){if(_['includes']([_0x5430('0x37'),'picklist'],_0x564451[_0x5430('0x38')])&&_0x564451[_0x5430('0x39')]&&!_0x564451[_0x5430('0x3a')]){_0x39874a[_0x564451[_0x5430('0x39')][_0x5430('0x3b')]()]=_0x564451[_0x5430('0x3c')][_0x5430('0x3d')]();}else if(_[_0x5430('0x3e')]([_0x5430('0x37'),_0x5430('0x3f')],_0x564451[_0x5430('0x38')])&&_0x564451[_0x5430('0x40')]&&_0x564451[_0x5430('0x3a')]){_0x39874a[_0x5430('0x41')][_0x5430('0x42')]({'id':_0x564451['idField'],'value':_0x564451[_0x5430('0x3c')]['toString']()});}else if(_0x564451[_0x5430('0x38')]===_0x5430('0x43')&&_0x564451[_0x5430('0x44')]&&_0x564451[_0x5430('0x40')]&&_0x564451[_0x5430('0x3a')]){_0x2ef61f[_0x564451[_0x5430('0x44')]]&&_0x39874a['custom_fields'][_0x5430('0x42')]({'id':_0x564451[_0x5430('0x40')],'value':_0x2ef61f[_0x564451[_0x5430('0x44')]]['toString']()});}else if(_0x564451[_0x5430('0x38')]==='customVariable'&&_0x564451[_0x5430('0x45')]&&_0x564451['Variable'][_0x5430('0x46')]&&_0x564451[_0x5430('0x40')]&&_0x564451['customField']){_0x2ef61f[_0x564451[_0x5430('0x45')][_0x5430('0x46')][_0x5430('0x3b')]()]&&_0x39874a[_0x5430('0x41')]['push']({'id':_0x564451['idField'],'value':_0x2ef61f[_0x564451['Variable'][_0x5430('0x46')][_0x5430('0x3b')]()][_0x5430('0x3d')]()});}});}return _0x39874a;}exports[_0x5430('0x47')]=function(_0x2d2cac,_0x162bcd,_0x1b71fc,_0x38fe16,_0xe48c4f,_0x3f4bc7){var _0x401a6a,_0x5c018d;_0x3f4bc7[_0x5430('0xd')]=intUtil[_0x5430('0x48')](_0x3f4bc7[_0x5430('0xd')]);_0x3f4bc7['serverUrl']=intUtil[_0x5430('0x48')](_0x3f4bc7[_0x5430('0x49')]);if(_0xe48c4f&&_0xe48c4f[_0x5430('0x4a')]){logger[_0x5430('0xb')](_0x5430('0x4b'),_0x5430('0x4c'));_0x162bcd['recordingURL']=util[_0x5430('0x14')](_0x5430('0x4d'),_0x3f4bc7[_0x5430('0x49')],_0x162bcd[_0x5430('0x4e')],md5(_0x162bcd['uniqueid']));}else{_0x162bcd['recordingURL']='';}headers[_0x5430('0x4f')]=getAuth(_0x3f4bc7);return getUser(_0x3f4bc7,_0x38fe16[_0x5430('0x50')])[_0x5430('0x11')](function(_0x5c18bf){_0x401a6a=_0x5c18bf;logger[_0x5430('0xb')](_0x5430('0x51'),_0x401a6a['id']);return getEndUser(_0x3f4bc7,_0x162bcd[_0x5430('0x52')],_0x162bcd['calleridnum']);})[_0x5430('0x11')](function(_0x273f52){_0x5c018d=_0x273f52;logger[_0x5430('0xb')](_0x5430('0x53'),_0x5c018d['id']);return getTicket(_0x3f4bc7,_0x401a6a,_0x5c018d,_0x1b71fc,_0x162bcd);})[_0x5430('0x11')](function(_0x5b2354){if(_0x5b2354){logger['info']('The\x20Ticket\x20ID\x20is:',_0x5b2354['id']);switch(_0x3f4bc7[_0x5430('0x38')]){case _0x5430('0x54'):logger[_0x5430('0xb')](_0x5430('0x4b'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util['format']('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x3f4bc7[_0x5430('0xd')],_0x401a6a['id'],_0x5b2354['id']),'method':_0x5430('0x26')});case _0x5430('0x55'):logger[_0x5430('0xb')](_0x5430('0x4b'),_0x5430('0x56'));emit(util[_0x5430('0x14')](_0x5430('0x57'),_0x38fe16[_0x5430('0x46')]),'trigger:browser:url',{'uri':util[_0x5430('0x14')]('%s/agent/tickets/%s',_0x3f4bc7[_0x5430('0xd')][_0x5430('0x58')]('/api/v2',''),_0x5b2354['id'])});break;default:logger[_0x5430('0x59')](_0x5430('0x4b'),_0x5430('0x5a'));}}})[_0x5430('0x5b')](function(_0x27e7b7){logger[_0x5430('0x59')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0x5430('0x5c')](_0x27e7b7,{'showHidden':!![],'depth':null}));});};exports[_0x5430('0x5d')]=function(_0x3885a2,_0x150d0c,_0x4e33b4,_0x48e83c,_0x3eec7c,_0x1fd01e,_0x59cc64){var _0x5dfb00,_0x3b1358;_0x1fd01e[_0x5430('0xd')]=intUtil[_0x5430('0x48')](_0x1fd01e['remoteUri']);_0x1fd01e['serverUrl']=intUtil[_0x5430('0x48')](_0x1fd01e['serverUrl']);if(_0x59cc64&&_0x59cc64[_0x5430('0x5e')]&&_0x59cc64[_0x5430('0x5e')]!==_0x5430('0x5f')){logger[_0x5430('0xb')](_0x5430('0x60'),'Recording\x20is\x20enabled!');_0x150d0c[_0x5430('0x61')]=util[_0x5430('0x14')](_0x5430('0x4d'),_0x1fd01e['serverUrl'],_0x150d0c[_0x5430('0x4e')],md5(_0x150d0c[_0x5430('0x4e')]));}headers[_0x5430('0x4f')]=getAuth(_0x1fd01e);return getUser(_0x1fd01e,_0x48e83c[_0x5430('0x50')])[_0x5430('0x11')](function(_0x4df006){_0x5dfb00=_0x4df006;logger[_0x5430('0xb')]('The\x20User\x20ID\x20is:',_0x5dfb00['id']);return getEndUser(_0x1fd01e,_0x150d0c['destcalleridname'],_0x150d0c[_0x5430('0x62')]);})[_0x5430('0x11')](function(_0x4b2aad){_0x3b1358=_0x4b2aad;logger[_0x5430('0xb')](_0x5430('0x53'),_0x3b1358['id']);return getTicket(_0x1fd01e,_0x5dfb00,_0x3b1358,_0x4e33b4,_0x150d0c);})[_0x5430('0x11')](function(_0x2ce816){if(_0x2ce816){logger[_0x5430('0xb')]('The\x20Ticket\x20ID\x20is:',_0x2ce816['id']);switch(_0x1fd01e[_0x5430('0x38')]){case'integrationTab':logger[_0x5430('0xb')](_0x5430('0x60'),_0x5430('0x63'));return request({'uri':util[_0x5430('0x14')](_0x5430('0x64'),_0x1fd01e['remoteUri'],_0x5dfb00['id'],_0x2ce816['id']),'method':_0x5430('0x26')});case _0x5430('0x55'):logger[_0x5430('0xb')]('[OUTBOUND]',_0x5430('0x56'));emit(util[_0x5430('0x14')]('user:%s',_0x48e83c[_0x5430('0x46')]),'trigger:browser:url',{'uri':util['format']('%s/agent/tickets/%s',_0x1fd01e[_0x5430('0xd')][_0x5430('0x58')]('/api/v2',''),_0x2ce816['id'])});break;default:logger[_0x5430('0x59')]('[OUTBOUND]',_0x5430('0x5a'));}}})['catch'](function(_0x58177b){logger[_0x5430('0x59')](_0x5430('0x65'),util[_0x5430('0x5c')](_0x58177b,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x174411,_0x50b410,_0x1f6829,_0x589ed0,_0x5a8af9,_0x4f9963){var _0x29347a,_0x1f2a51;_0x4f9963['remoteUri']=intUtil[_0x5430('0x48')](_0x4f9963[_0x5430('0xd')]);_0x4f9963[_0x5430('0x49')]=intUtil['stripTrailingSlash'](_0x4f9963[_0x5430('0x49')]);if(_0x5a8af9&&_0x5a8af9['monitor_format']){logger['info']('['+_0x50b410[_0x5430('0x66')][_0x5430('0x67')]()+']','Recording\x20is\x20enabled!');_0x50b410[_0x5430('0x61')]=util[_0x5430('0x14')](_0x5430('0x4d'),_0x4f9963[_0x5430('0x49')],_0x50b410[_0x5430('0x4e')],md5(_0x50b410['uniqueid']));}else{_0x50b410[_0x5430('0x61')]='';}headers[_0x5430('0x4f')]=getAuth(_0x4f9963);return getUser(_0x4f9963)[_0x5430('0x11')](function(_0x2dbe6c){_0x29347a=_0x2dbe6c;logger['info'](_0x5430('0x51'),_0x29347a['id']);return getEndUser(_0x4f9963,_0x50b410[_0x5430('0x52')],_0x50b410[_0x5430('0x68')]);})[_0x5430('0x11')](function(_0x527bef){_0x1f2a51=_0x527bef;logger[_0x5430('0xb')](_0x5430('0x53'),_0x1f2a51['id']);return getTicket(_0x4f9963,_0x29347a,_0x1f2a51,_0x1f6829,_0x50b410);})['then'](function(_0x1dc058){if(_0x1dc058){logger[_0x5430('0xb')](_0x5430('0x69'),_0x1dc058['id']);}})[_0x5430('0x5b')](function(_0x5d02ca){logger[_0x5430('0x59')]('['+_0x50b410[_0x5430('0x66')][_0x5430('0x67')]()+']'+_0x5430('0x6a'),util['inspect'](_0x5d02ca,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x1b58=['picklist','type','nameField','customField','toLowerCase','idField','push','content','variableName','custom_fields','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','inspect','outbound','recordingFormat','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','%s/channels/voice/agents/%d/tickets/%d/display.json','%s/agent/tickets/%s','replace','toUpperCase','calleridnum','lastevent','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','ioredis','../../../../config/environment','redis','defaults','localhost','socket.io-emitter','application/json','info','format','%s/tickets.json','remoteUri','POST','merge','Tags','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','count','Agent\x20found!','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','results','filter','end-user','length','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','%s:%s','username','password','token','%s/token:%s','Basic\x20%s','toString','base64','debug','stringify','GET','map','forEach','includes','string'];(function(_0x3216ed,_0x1b78ae){var _0x1f7305=function(_0x5b4522){while(--_0x5b4522){_0x3216ed['push'](_0x3216ed['shift']());}};_0x1f7305(++_0x1b78ae);}(_0x1b58,0x9f));var _0x81b5=function(_0x5750fa,_0x57c0df){_0x5750fa=_0x5750fa-0x0;var _0x2aeb4e=_0x1b58[_0x5750fa];return _0x2aeb4e;};'use strict';var _=require('lodash');var rp=require(_0x81b5('0x0'));var md5=require(_0x81b5('0x1'));var util=require('util');var Redis=require(_0x81b5('0x2'));var intUtil=require('./util');var config=require(_0x81b5('0x3'));var logger=require('../../../../config/logger')('zendesk');config[_0x81b5('0x4')]=_[_0x81b5('0x5')](config[_0x81b5('0x4')],{'host':_0x81b5('0x6'),'port':0x18eb});var io=require(_0x81b5('0x7'))(new Redis(config[_0x81b5('0x4')]));function emit(_0x4edfc5,_0xfc6eb4,_0x4ce18a){io['to'](_0x4edfc5)['emit'](_0xfc6eb4,_0x4ce18a);}var headers={'Content-Type':'application/json','Accept':_0x81b5('0x8')};function getTicket(_0x5c8c9a,_0x10df74,_0x40bc65,_0x5769dd,_0x377d7c){logger[_0x81b5('0x9')]('Creating\x20new\x20ticket...');return request({'uri':util[_0x81b5('0xa')](_0x81b5('0xb'),_0x5c8c9a[_0x81b5('0xc')]),'method':_0x81b5('0xd'),'body':{'ticket':_[_0x81b5('0xe')]({'requester_id':_0x40bc65['id'],'submitter_id':_0x10df74?_0x10df74['id']:undefined,'assignee_id':_0x10df74?_0x10df74['id']:undefined,'tags':getTags(_0x5769dd[_0x81b5('0xf')],'name'),'subject':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x11')],_0x377d7c,'\x20'),'description':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x12')],_0x377d7c,'\x0a'),'comment':{'public':![],'body':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x12')],_0x377d7c,'\x0a')}},getCustomFields(_0x5769dd[_0x81b5('0x13')],_0x377d7c))}})[_0x81b5('0x14')](function(_0x5a6277){logger[_0x81b5('0x9')](_0x81b5('0x15'));return _0x5a6277[_0x81b5('0x16')];});}function getUser(_0x1385c7,_0x3de0c9){if(intUtil[_0x81b5('0x17')](_0x3de0c9)){logger[_0x81b5('0x9')](_0x81b5('0x18'),_0x3de0c9);return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x19'),_0x1385c7[_0x81b5('0xc')]),'qs':{'query':util['format']('type:user\x20role:agent\x20email:%s',_0x3de0c9)}})[_0x81b5('0x14')](function(_0x5982df){if(_0x5982df[_0x81b5('0x1a')]){logger['info'](_0x81b5('0x1b'));return _[_0x81b5('0x1c')](_0x5982df['results'],{'email':_0x3de0c9,'role':_0x81b5('0x1d')});}else{logger[_0x81b5('0x9')](_0x81b5('0x1e'));return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x1f'),_0x1385c7[_0x81b5('0xc')])})[_0x81b5('0x14')](function(_0x3e1867){logger[_0x81b5('0x9')](_0x81b5('0x20'));return _0x3e1867[_0x81b5('0x21')];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x1f'),_0x1385c7[_0x81b5('0xc')])})[_0x81b5('0x14')](function(_0x2c4c7e){logger[_0x81b5('0x9')](_0x81b5('0x20'));return _0x2c4c7e[_0x81b5('0x21')];});}}function getEndUser(_0x5e2542,_0x37b63a,_0x504fa8){logger['info'](_0x81b5('0x22'),_0x504fa8);return request({'uri':util[_0x81b5('0xa')]('%s/search.json',_0x5e2542[_0x81b5('0xc')]),'qs':{'query':util[_0x81b5('0xa')]('type:user\x20role:end-user\x20phone:%s',_0x504fa8)}})[_0x81b5('0x14')](function(_0x556516){var _0x3cf47;if(_0x556516[_0x81b5('0x23')]['length']){_0x556516[_0x81b5('0x23')]=_[_0x81b5('0x24')](_0x556516['results'],{'suspended':![],'role':_0x81b5('0x25')});if(_0x556516[_0x81b5('0x23')][_0x81b5('0x26')]){_0x3cf47=_[_0x81b5('0x27')](_0x556516[_0x81b5('0x23')]);}}if(_0x3cf47){logger[_0x81b5('0x9')]('Enduser\x20found!');return _0x3cf47;}else{logger[_0x81b5('0x9')](_0x81b5('0x28'));return request({'uri':util['format'](_0x81b5('0x29'),_0x5e2542[_0x81b5('0xc')]),'method':'POST','body':{'user':{'role':_0x81b5('0x25'),'name':util['format'](_0x81b5('0x2a'),_0x37b63a||_0x504fa8),'phone':_0x504fa8}}})[_0x81b5('0x14')](function(_0x2ab31d){logger[_0x81b5('0x9')](_0x81b5('0x2b'));return _0x2ab31d['user'];});}});}function getAuth(_0x1813f6){var _0x36bf90;if(_0x1813f6['authType']==='password'){_0x36bf90=util['format'](_0x81b5('0x2c'),_0x1813f6[_0x81b5('0x2d')],_0x1813f6[_0x81b5('0x2e')]);}else if(_0x1813f6['authType']===_0x81b5('0x2f')){_0x36bf90=util[_0x81b5('0xa')](_0x81b5('0x30'),_0x1813f6[_0x81b5('0x2d')],_0x1813f6[_0x81b5('0x2f')]);}return util['format'](_0x81b5('0x31'),new Buffer(_0x36bf90)[_0x81b5('0x32')](_0x81b5('0x33')));}function request(_0xf651f8){logger[_0x81b5('0x34')]('[HTTP]',JSON[_0x81b5('0x35')](_0xf651f8));return rp(_[_0x81b5('0x5')](_0xf651f8,{'method':_0x81b5('0x36'),'headers':headers,'json':!![]}));}function getTags(_0xca8f87,_0x28777a){var _0x4d83e4=[];if(_0xca8f87&&_0xca8f87[_0x81b5('0x26')]>0x0){_0x4d83e4=_[_0x81b5('0x37')](_0xca8f87,_0x28777a);}return _0x4d83e4;}function getCustomFields(_0x216cc9,_0x2db378){var _0xa7cbc2=[];var _0x24bb89={'custom_fields':[]};if(_0x216cc9[_0x81b5('0x26')]>0x0){_[_0x81b5('0x38')](_0x216cc9,function(_0x41f17d){if(_[_0x81b5('0x39')]([_0x81b5('0x3a'),_0x81b5('0x3b')],_0x41f17d[_0x81b5('0x3c')])&&_0x41f17d[_0x81b5('0x3d')]&&!_0x41f17d[_0x81b5('0x3e')]){_0x24bb89[_0x41f17d[_0x81b5('0x3d')][_0x81b5('0x3f')]()]=_0x41f17d['content'][_0x81b5('0x32')]();}else if(_[_0x81b5('0x39')](['string',_0x81b5('0x3b')],_0x41f17d['type'])&&_0x41f17d[_0x81b5('0x40')]&&_0x41f17d[_0x81b5('0x3e')]){_0x24bb89['custom_fields'][_0x81b5('0x41')]({'id':_0x41f17d['idField'],'value':_0x41f17d[_0x81b5('0x42')][_0x81b5('0x32')]()});}else if(_0x41f17d[_0x81b5('0x3c')]==='variable'&&_0x41f17d['variableName']&&_0x41f17d[_0x81b5('0x40')]&&_0x41f17d['customField']){_0x2db378[_0x41f17d[_0x81b5('0x43')]]&&_0x24bb89[_0x81b5('0x44')][_0x81b5('0x41')]({'id':_0x41f17d[_0x81b5('0x40')],'value':_0x2db378[_0x41f17d[_0x81b5('0x43')]][_0x81b5('0x32')]()});}else if(_0x41f17d[_0x81b5('0x3c')]===_0x81b5('0x45')&&_0x41f17d[_0x81b5('0x46')]&&_0x41f17d[_0x81b5('0x46')]['name']&&_0x41f17d['idField']&&_0x41f17d[_0x81b5('0x3e')]){_0x2db378[_0x41f17d[_0x81b5('0x46')][_0x81b5('0x47')][_0x81b5('0x3f')]()]&&_0x24bb89[_0x81b5('0x44')][_0x81b5('0x41')]({'id':_0x41f17d[_0x81b5('0x40')],'value':_0x2db378[_0x41f17d[_0x81b5('0x46')][_0x81b5('0x47')][_0x81b5('0x3f')]()][_0x81b5('0x32')]()});}});}return _0x24bb89;}exports[_0x81b5('0x48')]=function(_0x27dbd2,_0x2795c9,_0x3f4c34,_0x237525,_0x2ed138,_0x491ec0){var _0x4f46c2,_0x139de2;_0x491ec0['remoteUri']=intUtil[_0x81b5('0x49')](_0x491ec0['remoteUri']);_0x491ec0[_0x81b5('0x4a')]=intUtil[_0x81b5('0x49')](_0x491ec0[_0x81b5('0x4a')]);if(_0x2ed138&&_0x2ed138[_0x81b5('0x4b')]){logger[_0x81b5('0x9')]('[QUEUE]','Recording\x20is\x20enabled!');_0x2795c9[_0x81b5('0x4c')]=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x491ec0['serverUrl'],_0x2795c9[_0x81b5('0x4e')],md5(_0x2795c9[_0x81b5('0x4e')]));}else{_0x2795c9[_0x81b5('0x4c')]='';}headers[_0x81b5('0x4f')]=getAuth(_0x491ec0);return getUser(_0x491ec0,_0x237525[_0x81b5('0x50')])['then'](function(_0x2da034){_0x4f46c2=_0x2da034;logger[_0x81b5('0x9')](_0x81b5('0x51'),_0x4f46c2['id']);return getEndUser(_0x491ec0,_0x2795c9[_0x81b5('0x52')],_0x2795c9['calleridnum']);})['then'](function(_0x5b5331){_0x139de2=_0x5b5331;logger[_0x81b5('0x9')](_0x81b5('0x53'),_0x139de2['id']);return getTicket(_0x491ec0,_0x4f46c2,_0x139de2,_0x3f4c34,_0x2795c9);})[_0x81b5('0x14')](function(_0x321c1b){if(_0x321c1b){logger['info']('The\x20Ticket\x20ID\x20is:',_0x321c1b['id']);switch(_0x491ec0['type']){case _0x81b5('0x54'):logger[_0x81b5('0x9')](_0x81b5('0x55'),_0x81b5('0x56'));return request({'uri':util[_0x81b5('0xa')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x491ec0['remoteUri'],_0x4f46c2['id'],_0x321c1b['id']),'method':'POST'});case _0x81b5('0x57'):logger['info']('[QUEUE]',_0x81b5('0x58'));emit(util['format']('user:%s',_0x237525['name']),_0x81b5('0x59'),{'uri':util[_0x81b5('0xa')]('%s/agent/tickets/%s',_0x491ec0[_0x81b5('0xc')]['replace'](_0x81b5('0x5a'),''),_0x321c1b['id'])});break;default:logger[_0x81b5('0x5b')](_0x81b5('0x55'),_0x81b5('0x5c'));}}})[_0x81b5('0x5d')](function(_0x3d2c8f){logger['error']('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0x81b5('0x5e')](_0x3d2c8f,{'showHidden':!![],'depth':null}));});};exports[_0x81b5('0x5f')]=function(_0x53f175,_0x451df7,_0x5725ab,_0x46ca91,_0x330000,_0x3b09d4,_0x5ef622){var _0xada1cb,_0x517325;_0x3b09d4[_0x81b5('0xc')]=intUtil[_0x81b5('0x49')](_0x3b09d4[_0x81b5('0xc')]);_0x3b09d4[_0x81b5('0x4a')]=intUtil[_0x81b5('0x49')](_0x3b09d4['serverUrl']);if(_0x5ef622&&_0x5ef622['recordingFormat']&&_0x5ef622[_0x81b5('0x60')]!=='none'){logger[_0x81b5('0x9')]('[OUTBOUND]',_0x81b5('0x61'));_0x451df7[_0x81b5('0x4c')]=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x3b09d4['serverUrl'],_0x451df7['uniqueid'],md5(_0x451df7[_0x81b5('0x4e')]));}headers[_0x81b5('0x4f')]=getAuth(_0x3b09d4);return getUser(_0x3b09d4,_0x46ca91[_0x81b5('0x50')])[_0x81b5('0x14')](function(_0x5a9586){_0xada1cb=_0x5a9586;logger['info'](_0x81b5('0x51'),_0xada1cb['id']);return getEndUser(_0x3b09d4,_0x451df7[_0x81b5('0x62')],_0x451df7[_0x81b5('0x63')]);})[_0x81b5('0x14')](function(_0xbd87ae){_0x517325=_0xbd87ae;logger[_0x81b5('0x9')](_0x81b5('0x53'),_0x517325['id']);return getTicket(_0x3b09d4,_0xada1cb,_0x517325,_0x5725ab,_0x451df7);})['then'](function(_0x3c2285){if(_0x3c2285){logger[_0x81b5('0x9')](_0x81b5('0x64'),_0x3c2285['id']);switch(_0x3b09d4[_0x81b5('0x3c')]){case _0x81b5('0x54'):logger[_0x81b5('0x9')](_0x81b5('0x65'),_0x81b5('0x56'));return request({'uri':util['format'](_0x81b5('0x66'),_0x3b09d4[_0x81b5('0xc')],_0xada1cb['id'],_0x3c2285['id']),'method':_0x81b5('0xd')});case _0x81b5('0x57'):logger[_0x81b5('0x9')](_0x81b5('0x65'),_0x81b5('0x58'));emit(util['format']('user:%s',_0x46ca91[_0x81b5('0x47')]),_0x81b5('0x59'),{'uri':util[_0x81b5('0xa')](_0x81b5('0x67'),_0x3b09d4[_0x81b5('0xc')][_0x81b5('0x68')]('/api/v2',''),_0x3c2285['id'])});break;default:logger[_0x81b5('0x5b')](_0x81b5('0x65'),_0x81b5('0x5c'));}}})[_0x81b5('0x5d')](function(_0x3909c8){logger['error']('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0x81b5('0x5e')](_0x3909c8,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x57d61c,_0x5c364e,_0x1a9a9c,_0x53de0b,_0x5e0454,_0x34b51d){var _0xf0db4d,_0x1cb002;_0x34b51d[_0x81b5('0xc')]=intUtil[_0x81b5('0x49')](_0x34b51d['remoteUri']);_0x34b51d[_0x81b5('0x4a')]=intUtil['stripTrailingSlash'](_0x34b51d[_0x81b5('0x4a')]);if(_0x5e0454&&_0x5e0454[_0x81b5('0x4b')]){logger[_0x81b5('0x9')]('['+_0x5c364e['lastevent'][_0x81b5('0x69')]()+']',_0x81b5('0x61'));_0x5c364e['recordingURL']=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x34b51d[_0x81b5('0x4a')],_0x5c364e[_0x81b5('0x4e')],md5(_0x5c364e['uniqueid']));}else{_0x5c364e['recordingURL']='';}headers['Authorization']=getAuth(_0x34b51d);return getUser(_0x34b51d)[_0x81b5('0x14')](function(_0x3b662c){_0xf0db4d=_0x3b662c;logger[_0x81b5('0x9')](_0x81b5('0x51'),_0xf0db4d['id']);return getEndUser(_0x34b51d,_0x5c364e['calleridname'],_0x5c364e[_0x81b5('0x6a')]);})[_0x81b5('0x14')](function(_0x3e25d6){_0x1cb002=_0x3e25d6;logger[_0x81b5('0x9')]('The\x20Enduser\x20ID\x20is:',_0x1cb002['id']);return getTicket(_0x34b51d,_0xf0db4d,_0x1cb002,_0x1a9a9c,_0x5c364e);})['then'](function(_0x23a746){if(_0x23a746){logger[_0x81b5('0x9')]('The\x20Ticket\x20ID\x20is:',_0x23a746['id']);}})[_0x81b5('0x5d')](function(_0x106880){logger['error']('['+_0x5c364e[_0x81b5('0x6b')][_0x81b5('0x69')]()+']'+_0x81b5('0x6c'),util[_0x81b5('0x5e')](_0x106880,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff