// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x8043=['destcalleridnum','The\x20Ticket\x20ID\x20is:','integrationTab','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','util','ioredis','../../../../config/environment','zendesk','redis','defaults','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','%s/search.json','count','Agent\x20found!','find','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','results','length','filter','end-user','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Enduser\x20created.','authType','password','%s:%s','username','%s/token:%s','token','Basic\x20%s','toString','debug','[HTTP]','stringify','GET','map','string','picklist','type','nameField','customField','toLowerCase','content','idField','custom_fields','push','variableName','customVariable','name','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','error','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','email','destcalleridname'];(function(_0x3fc3ad,_0x3beea){var _0x1ad7f2=function(_0x224e19){while(--_0x224e19){_0x3fc3ad['push'](_0x3fc3ad['shift']());}};_0x1ad7f2(++_0x3beea);}(_0x8043,0x1ab));var _0x3804=function(_0x2cc711,_0x300328){_0x2cc711=_0x2cc711-0x0;var _0x31a52e=_0x8043[_0x2cc711];return _0x31a52e;};'use strict';var _=require(_0x3804('0x0'));var rp=require('request-promise');var md5=require('md5');var util=require(_0x3804('0x1'));var Redis=require(_0x3804('0x2'));var intUtil=require('./util');var config=require(_0x3804('0x3'));var logger=require('../../../../config/logger')(_0x3804('0x4'));config[_0x3804('0x5')]=_[_0x3804('0x6')](config[_0x3804('0x5')],{'host':'localhost','port':0x18eb});var io=require(_0x3804('0x7'))(new Redis(config[_0x3804('0x5')]));function emit(_0x18f35d,_0x356fd6,_0x7a2d1c){io['to'](_0x18f35d)[_0x3804('0x8')](_0x356fd6,_0x7a2d1c);}var headers={'Content-Type':'application/json','Accept':_0x3804('0x9')};function getTicket(_0x513c60,_0x37d6cb,_0x18d6c1,_0x3a5ac5,_0xbe2ca6){logger[_0x3804('0xa')](_0x3804('0xb'));return request({'uri':util[_0x3804('0xc')](_0x3804('0xd'),_0x513c60[_0x3804('0xe')]),'method':_0x3804('0xf'),'body':{'ticket':_['merge']({'requester_id':_0x18d6c1['id'],'submitter_id':_0x37d6cb?_0x37d6cb['id']:undefined,'assignee_id':_0x37d6cb?_0x37d6cb['id']:undefined,'tags':getTags(_0x3a5ac5['Tags'],'name'),'subject':intUtil[_0x3804('0x10')](_0x3a5ac5[_0x3804('0x11')],_0xbe2ca6,'\x20'),'description':intUtil[_0x3804('0x10')](_0x3a5ac5[_0x3804('0x12')],_0xbe2ca6,'\x0a'),'comment':{'public':![],'body':intUtil[_0x3804('0x10')](_0x3a5ac5[_0x3804('0x12')],_0xbe2ca6,'\x0a')}},getCustomFields(_0x3a5ac5[_0x3804('0x13')],_0xbe2ca6))}})[_0x3804('0x14')](function(_0x206cba){logger[_0x3804('0xa')](_0x3804('0x15'));return _0x206cba[_0x3804('0x16')];});}function getUser(_0x248dd6,_0x19f024){if(intUtil['validateEmail'](_0x19f024)){logger[_0x3804('0xa')]('Getting\x20agent\x20with\x20email',_0x19f024);return request({'uri':util[_0x3804('0xc')](_0x3804('0x17'),_0x248dd6[_0x3804('0xe')]),'qs':{'query':util['format']('type:user\x20role:agent\x20email:%s',_0x19f024)}})[_0x3804('0x14')](function(_0x5a033){if(_0x5a033[_0x3804('0x18')]){logger[_0x3804('0xa')](_0x3804('0x19'));return _[_0x3804('0x1a')](_0x5a033['results'],{'email':_0x19f024,'role':'agent'});}else{logger[_0x3804('0xa')](_0x3804('0x1b'));return request({'uri':util[_0x3804('0xc')](_0x3804('0x1c'),_0x248dd6[_0x3804('0xe')])})['then'](function(_0x49459b){logger[_0x3804('0xa')](_0x3804('0x1d'));return _0x49459b['user'];});}});}else{logger[_0x3804('0xa')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0x3804('0x1c'),_0x248dd6['remoteUri'])})['then'](function(_0x5a4123){logger['info'](_0x3804('0x1d'));return _0x5a4123['user'];});}}function getEndUser(_0xe5feb7,_0x2ec34e,_0x19d32e){logger[_0x3804('0xa')]('Searching\x20enduser\x20with\x20phone',_0x19d32e);return request({'uri':util[_0x3804('0xc')](_0x3804('0x17'),_0xe5feb7[_0x3804('0xe')]),'qs':{'query':util[_0x3804('0xc')]('type:user\x20role:end-user\x20phone:%s',_0x19d32e)}})[_0x3804('0x14')](function(_0x5e99d3){var _0x373b73;if(_0x5e99d3[_0x3804('0x1e')][_0x3804('0x1f')]){_0x5e99d3[_0x3804('0x1e')]=_[_0x3804('0x20')](_0x5e99d3[_0x3804('0x1e')],{'suspended':![],'role':_0x3804('0x21')});if(_0x5e99d3[_0x3804('0x1e')][_0x3804('0x1f')]){_0x373b73=_[_0x3804('0x22')](_0x5e99d3['results']);}}if(_0x373b73){logger[_0x3804('0xa')]('Enduser\x20found!');return _0x373b73;}else{logger[_0x3804('0xa')](_0x3804('0x23'));return request({'uri':util[_0x3804('0xc')](_0x3804('0x24'),_0xe5feb7['remoteUri']),'method':_0x3804('0xf'),'body':{'user':{'role':_0x3804('0x21'),'name':util['format']('Caller\x20-\x20%s',_0x2ec34e||_0x19d32e),'phone':_0x19d32e}}})[_0x3804('0x14')](function(_0x4d4ffa){logger[_0x3804('0xa')](_0x3804('0x25'));return _0x4d4ffa['user'];});}});}function getAuth(_0x2bc997){var _0x16a8bd;if(_0x2bc997[_0x3804('0x26')]===_0x3804('0x27')){_0x16a8bd=util[_0x3804('0xc')](_0x3804('0x28'),_0x2bc997[_0x3804('0x29')],_0x2bc997['password']);}else if(_0x2bc997['authType']==='token'){_0x16a8bd=util[_0x3804('0xc')](_0x3804('0x2a'),_0x2bc997[_0x3804('0x29')],_0x2bc997[_0x3804('0x2b')]);}return util[_0x3804('0xc')](_0x3804('0x2c'),new Buffer(_0x16a8bd)[_0x3804('0x2d')]('base64'));}function request(_0x441a7d){logger[_0x3804('0x2e')](_0x3804('0x2f'),JSON[_0x3804('0x30')](_0x441a7d));return rp(_[_0x3804('0x6')](_0x441a7d,{'method':_0x3804('0x31'),'headers':headers,'json':!![]}));}function getTags(_0x5697d5,_0x5309bc){var _0x233159=[];if(_0x5697d5&&_0x5697d5[_0x3804('0x1f')]>0x0){_0x233159=_[_0x3804('0x32')](_0x5697d5,_0x5309bc);}return _0x233159;}function getCustomFields(_0x1d59bf,_0x36f0ee){var _0x5c3aaa=[];var _0x554bd5={'custom_fields':[]};if(_0x1d59bf['length']>0x0){_['forEach'](_0x1d59bf,function(_0x5057b2){if(_['includes']([_0x3804('0x33'),_0x3804('0x34')],_0x5057b2[_0x3804('0x35')])&&_0x5057b2[_0x3804('0x36')]&&!_0x5057b2[_0x3804('0x37')]){_0x554bd5[_0x5057b2['nameField'][_0x3804('0x38')]()]=_0x5057b2[_0x3804('0x39')][_0x3804('0x2d')]();}else if(_['includes']([_0x3804('0x33'),_0x3804('0x34')],_0x5057b2[_0x3804('0x35')])&&_0x5057b2[_0x3804('0x3a')]&&_0x5057b2[_0x3804('0x37')]){_0x554bd5[_0x3804('0x3b')][_0x3804('0x3c')]({'id':_0x5057b2[_0x3804('0x3a')],'value':_0x5057b2[_0x3804('0x39')]['toString']()});}else if(_0x5057b2[_0x3804('0x35')]==='variable'&&_0x5057b2[_0x3804('0x3d')]&&_0x5057b2[_0x3804('0x3a')]&&_0x5057b2['customField']){_0x36f0ee[_0x5057b2[_0x3804('0x3d')]]&&_0x554bd5[_0x3804('0x3b')][_0x3804('0x3c')]({'id':_0x5057b2[_0x3804('0x3a')],'value':_0x36f0ee[_0x5057b2[_0x3804('0x3d')]][_0x3804('0x2d')]()});}else if(_0x5057b2[_0x3804('0x35')]===_0x3804('0x3e')&&_0x5057b2['Variable']&&_0x5057b2['Variable'][_0x3804('0x3f')]&&_0x5057b2[_0x3804('0x3a')]&&_0x5057b2[_0x3804('0x37')]){_0x36f0ee[_0x5057b2[_0x3804('0x40')][_0x3804('0x3f')][_0x3804('0x38')]()]&&_0x554bd5['custom_fields'][_0x3804('0x3c')]({'id':_0x5057b2[_0x3804('0x3a')],'value':_0x36f0ee[_0x5057b2[_0x3804('0x40')][_0x3804('0x3f')]['toLowerCase']()][_0x3804('0x2d')]()});}});}return _0x554bd5;}exports[_0x3804('0x41')]=function(_0x19ec7a,_0x3aa5ca,_0x26cee7,_0x4bd2ca,_0x3e61a5,_0x4f59b9){var _0x3b6824,_0x1baa30;_0x4f59b9[_0x3804('0xe')]=intUtil[_0x3804('0x42')](_0x4f59b9['remoteUri']);_0x4f59b9[_0x3804('0x43')]=intUtil['stripTrailingSlash'](_0x4f59b9[_0x3804('0x43')]);if(_0x3e61a5&&_0x3e61a5[_0x3804('0x44')]){logger[_0x3804('0xa')](_0x3804('0x45'),'Recording\x20is\x20enabled!');_0x3aa5ca[_0x3804('0x46')]=util[_0x3804('0xc')](_0x3804('0x47'),_0x4f59b9[_0x3804('0x43')],_0x3aa5ca[_0x3804('0x48')],md5(_0x3aa5ca['uniqueid']));}else{_0x3aa5ca[_0x3804('0x46')]='';}headers[_0x3804('0x49')]=getAuth(_0x4f59b9);return getUser(_0x4f59b9,_0x4bd2ca['email'])['then'](function(_0x1e8874){_0x3b6824=_0x1e8874;logger[_0x3804('0xa')](_0x3804('0x4a'),_0x3b6824['id']);return getEndUser(_0x4f59b9,_0x3aa5ca[_0x3804('0x4b')],_0x3aa5ca[_0x3804('0x4c')]);})[_0x3804('0x14')](function(_0x35047d){_0x1baa30=_0x35047d;logger[_0x3804('0xa')](_0x3804('0x4d'),_0x1baa30['id']);return getTicket(_0x4f59b9,_0x3b6824,_0x1baa30,_0x26cee7,_0x3aa5ca);})['then'](function(_0x401798){if(_0x401798){logger[_0x3804('0xa')]('The\x20Ticket\x20ID\x20is:',_0x401798['id']);switch(_0x4f59b9['type']){case'integrationTab':logger[_0x3804('0xa')]('[QUEUE]',_0x3804('0x4e'));return request({'uri':util['format'](_0x3804('0x4f'),_0x4f59b9[_0x3804('0xe')],_0x3b6824['id'],_0x401798['id']),'method':'POST'});case _0x3804('0x50'):logger['info'](_0x3804('0x45'),_0x3804('0x51'));emit(util[_0x3804('0xc')](_0x3804('0x52'),_0x4bd2ca[_0x3804('0x3f')]),_0x3804('0x53'),{'uri':util['format'](_0x3804('0x54'),_0x4f59b9['remoteUri'][_0x3804('0x55')](_0x3804('0x56'),''),_0x401798['id'])});break;default:logger['error'](_0x3804('0x45'),_0x3804('0x57'));}}})[_0x3804('0x58')](function(_0x18c18a){logger[_0x3804('0x59')](_0x3804('0x5a'),util[_0x3804('0x5b')](_0x18c18a,{'showHidden':!![],'depth':null}));});};exports[_0x3804('0x5c')]=function(_0x20b021,_0x2eed1d,_0x1f9f94,_0x63e712,_0xc129f,_0x119b5e,_0x42c3f6){var _0x130666,_0x27858c;_0x119b5e[_0x3804('0xe')]=intUtil[_0x3804('0x42')](_0x119b5e[_0x3804('0xe')]);_0x119b5e['serverUrl']=intUtil[_0x3804('0x42')](_0x119b5e[_0x3804('0x43')]);if(_0x42c3f6&&_0x42c3f6[_0x3804('0x5d')]&&_0x42c3f6[_0x3804('0x5d')]!==_0x3804('0x5e')){logger[_0x3804('0xa')](_0x3804('0x5f'),'Recording\x20is\x20enabled!');_0x2eed1d[_0x3804('0x46')]=util[_0x3804('0xc')](_0x3804('0x47'),_0x119b5e['serverUrl'],_0x2eed1d[_0x3804('0x48')],md5(_0x2eed1d[_0x3804('0x48')]));}headers[_0x3804('0x49')]=getAuth(_0x119b5e);return getUser(_0x119b5e,_0x63e712[_0x3804('0x60')])[_0x3804('0x14')](function(_0x102e77){_0x130666=_0x102e77;logger[_0x3804('0xa')](_0x3804('0x4a'),_0x130666['id']);return getEndUser(_0x119b5e,_0x2eed1d[_0x3804('0x61')],_0x2eed1d[_0x3804('0x62')]);})[_0x3804('0x14')](function(_0x57a6d3){_0x27858c=_0x57a6d3;logger[_0x3804('0xa')](_0x3804('0x4d'),_0x27858c['id']);return getTicket(_0x119b5e,_0x130666,_0x27858c,_0x1f9f94,_0x2eed1d);})[_0x3804('0x14')](function(_0xc055dc){if(_0xc055dc){logger[_0x3804('0xa')](_0x3804('0x63'),_0xc055dc['id']);switch(_0x119b5e[_0x3804('0x35')]){case _0x3804('0x64'):logger['info']('[OUTBOUND]',_0x3804('0x4e'));return request({'uri':util['format'](_0x3804('0x4f'),_0x119b5e['remoteUri'],_0x130666['id'],_0xc055dc['id']),'method':_0x3804('0xf')});case'newTab':logger[_0x3804('0xa')](_0x3804('0x5f'),_0x3804('0x51'));emit(util['format']('user:%s',_0x63e712[_0x3804('0x3f')]),_0x3804('0x53'),{'uri':util[_0x3804('0xc')](_0x3804('0x54'),_0x119b5e[_0x3804('0xe')]['replace'](_0x3804('0x56'),''),_0xc055dc['id'])});break;default:logger[_0x3804('0x59')](_0x3804('0x5f'),_0x3804('0x57'));}}})[_0x3804('0x58')](function(_0x5f4e50){logger[_0x3804('0x59')](_0x3804('0x65'),util['inspect'](_0x5f4e50,{'showHidden':!![],'depth':null}));});};exports[_0x3804('0x66')]=function(_0x16c580,_0x476a4e,_0x4a026e,_0x512287,_0x44b18d,_0x524678){var _0x2ad8c1,_0x5af728;_0x524678[_0x3804('0xe')]=intUtil[_0x3804('0x42')](_0x524678[_0x3804('0xe')]);_0x524678[_0x3804('0x43')]=intUtil[_0x3804('0x42')](_0x524678[_0x3804('0x43')]);if(_0x44b18d&&_0x44b18d[_0x3804('0x44')]){logger['info']('['+_0x476a4e['lastevent'][_0x3804('0x67')]()+']','Recording\x20is\x20enabled!');_0x476a4e['recordingURL']=util['format'](_0x3804('0x47'),_0x524678['serverUrl'],_0x476a4e['uniqueid'],md5(_0x476a4e['uniqueid']));}else{_0x476a4e[_0x3804('0x46')]='';}headers[_0x3804('0x49')]=getAuth(_0x524678);return getUser(_0x524678)[_0x3804('0x14')](function(_0x501d63){_0x2ad8c1=_0x501d63;logger['info']('The\x20User\x20ID\x20is:',_0x2ad8c1['id']);return getEndUser(_0x524678,_0x476a4e[_0x3804('0x4b')],_0x476a4e[_0x3804('0x4c')]);})['then'](function(_0xd83339){_0x5af728=_0xd83339;logger[_0x3804('0xa')](_0x3804('0x4d'),_0x5af728['id']);return getTicket(_0x524678,_0x2ad8c1,_0x5af728,_0x4a026e,_0x476a4e);})[_0x3804('0x14')](function(_0x3073d6){if(_0x3073d6){logger[_0x3804('0xa')](_0x3804('0x63'),_0x3073d6['id']);}})[_0x3804('0x58')](function(_0x5da3b8){logger['error']('['+_0x476a4e['lastevent'][_0x3804('0x67')]()+']'+_0x3804('0x68'),util['inspect'](_0x5da3b8,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x1b58=['picklist','type','nameField','customField','toLowerCase','idField','push','content','variableName','custom_fields','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','inspect','outbound','recordingFormat','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','%s/channels/voice/agents/%d/tickets/%d/display.json','%s/agent/tickets/%s','replace','toUpperCase','calleridnum','lastevent','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','ioredis','../../../../config/environment','redis','defaults','localhost','socket.io-emitter','application/json','info','format','%s/tickets.json','remoteUri','POST','merge','Tags','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','count','Agent\x20found!','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','results','filter','end-user','length','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','%s:%s','username','password','token','%s/token:%s','Basic\x20%s','toString','base64','debug','stringify','GET','map','forEach','includes','string'];(function(_0x3216ed,_0x1b78ae){var _0x1f7305=function(_0x5b4522){while(--_0x5b4522){_0x3216ed['push'](_0x3216ed['shift']());}};_0x1f7305(++_0x1b78ae);}(_0x1b58,0x9f));var _0x81b5=function(_0x5750fa,_0x57c0df){_0x5750fa=_0x5750fa-0x0;var _0x2aeb4e=_0x1b58[_0x5750fa];return _0x2aeb4e;};'use strict';var _=require('lodash');var rp=require(_0x81b5('0x0'));var md5=require(_0x81b5('0x1'));var util=require('util');var Redis=require(_0x81b5('0x2'));var intUtil=require('./util');var config=require(_0x81b5('0x3'));var logger=require('../../../../config/logger')('zendesk');config[_0x81b5('0x4')]=_[_0x81b5('0x5')](config[_0x81b5('0x4')],{'host':_0x81b5('0x6'),'port':0x18eb});var io=require(_0x81b5('0x7'))(new Redis(config[_0x81b5('0x4')]));function emit(_0x4edfc5,_0xfc6eb4,_0x4ce18a){io['to'](_0x4edfc5)['emit'](_0xfc6eb4,_0x4ce18a);}var headers={'Content-Type':'application/json','Accept':_0x81b5('0x8')};function getTicket(_0x5c8c9a,_0x10df74,_0x40bc65,_0x5769dd,_0x377d7c){logger[_0x81b5('0x9')]('Creating\x20new\x20ticket...');return request({'uri':util[_0x81b5('0xa')](_0x81b5('0xb'),_0x5c8c9a[_0x81b5('0xc')]),'method':_0x81b5('0xd'),'body':{'ticket':_[_0x81b5('0xe')]({'requester_id':_0x40bc65['id'],'submitter_id':_0x10df74?_0x10df74['id']:undefined,'assignee_id':_0x10df74?_0x10df74['id']:undefined,'tags':getTags(_0x5769dd[_0x81b5('0xf')],'name'),'subject':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x11')],_0x377d7c,'\x20'),'description':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x12')],_0x377d7c,'\x0a'),'comment':{'public':![],'body':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x12')],_0x377d7c,'\x0a')}},getCustomFields(_0x5769dd[_0x81b5('0x13')],_0x377d7c))}})[_0x81b5('0x14')](function(_0x5a6277){logger[_0x81b5('0x9')](_0x81b5('0x15'));return _0x5a6277[_0x81b5('0x16')];});}function getUser(_0x1385c7,_0x3de0c9){if(intUtil[_0x81b5('0x17')](_0x3de0c9)){logger[_0x81b5('0x9')](_0x81b5('0x18'),_0x3de0c9);return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x19'),_0x1385c7[_0x81b5('0xc')]),'qs':{'query':util['format']('type:user\x20role:agent\x20email:%s',_0x3de0c9)}})[_0x81b5('0x14')](function(_0x5982df){if(_0x5982df[_0x81b5('0x1a')]){logger['info'](_0x81b5('0x1b'));return _[_0x81b5('0x1c')](_0x5982df['results'],{'email':_0x3de0c9,'role':_0x81b5('0x1d')});}else{logger[_0x81b5('0x9')](_0x81b5('0x1e'));return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x1f'),_0x1385c7[_0x81b5('0xc')])})[_0x81b5('0x14')](function(_0x3e1867){logger[_0x81b5('0x9')](_0x81b5('0x20'));return _0x3e1867[_0x81b5('0x21')];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x1f'),_0x1385c7[_0x81b5('0xc')])})[_0x81b5('0x14')](function(_0x2c4c7e){logger[_0x81b5('0x9')](_0x81b5('0x20'));return _0x2c4c7e[_0x81b5('0x21')];});}}function getEndUser(_0x5e2542,_0x37b63a,_0x504fa8){logger['info'](_0x81b5('0x22'),_0x504fa8);return request({'uri':util[_0x81b5('0xa')]('%s/search.json',_0x5e2542[_0x81b5('0xc')]),'qs':{'query':util[_0x81b5('0xa')]('type:user\x20role:end-user\x20phone:%s',_0x504fa8)}})[_0x81b5('0x14')](function(_0x556516){var _0x3cf47;if(_0x556516[_0x81b5('0x23')]['length']){_0x556516[_0x81b5('0x23')]=_[_0x81b5('0x24')](_0x556516['results'],{'suspended':![],'role':_0x81b5('0x25')});if(_0x556516[_0x81b5('0x23')][_0x81b5('0x26')]){_0x3cf47=_[_0x81b5('0x27')](_0x556516[_0x81b5('0x23')]);}}if(_0x3cf47){logger[_0x81b5('0x9')]('Enduser\x20found!');return _0x3cf47;}else{logger[_0x81b5('0x9')](_0x81b5('0x28'));return request({'uri':util['format'](_0x81b5('0x29'),_0x5e2542[_0x81b5('0xc')]),'method':'POST','body':{'user':{'role':_0x81b5('0x25'),'name':util['format'](_0x81b5('0x2a'),_0x37b63a||_0x504fa8),'phone':_0x504fa8}}})[_0x81b5('0x14')](function(_0x2ab31d){logger[_0x81b5('0x9')](_0x81b5('0x2b'));return _0x2ab31d['user'];});}});}function getAuth(_0x1813f6){var _0x36bf90;if(_0x1813f6['authType']==='password'){_0x36bf90=util['format'](_0x81b5('0x2c'),_0x1813f6[_0x81b5('0x2d')],_0x1813f6[_0x81b5('0x2e')]);}else if(_0x1813f6['authType']===_0x81b5('0x2f')){_0x36bf90=util[_0x81b5('0xa')](_0x81b5('0x30'),_0x1813f6[_0x81b5('0x2d')],_0x1813f6[_0x81b5('0x2f')]);}return util['format'](_0x81b5('0x31'),new Buffer(_0x36bf90)[_0x81b5('0x32')](_0x81b5('0x33')));}function request(_0xf651f8){logger[_0x81b5('0x34')]('[HTTP]',JSON[_0x81b5('0x35')](_0xf651f8));return rp(_[_0x81b5('0x5')](_0xf651f8,{'method':_0x81b5('0x36'),'headers':headers,'json':!![]}));}function getTags(_0xca8f87,_0x28777a){var _0x4d83e4=[];if(_0xca8f87&&_0xca8f87[_0x81b5('0x26')]>0x0){_0x4d83e4=_[_0x81b5('0x37')](_0xca8f87,_0x28777a);}return _0x4d83e4;}function getCustomFields(_0x216cc9,_0x2db378){var _0xa7cbc2=[];var _0x24bb89={'custom_fields':[]};if(_0x216cc9[_0x81b5('0x26')]>0x0){_[_0x81b5('0x38')](_0x216cc9,function(_0x41f17d){if(_[_0x81b5('0x39')]([_0x81b5('0x3a'),_0x81b5('0x3b')],_0x41f17d[_0x81b5('0x3c')])&&_0x41f17d[_0x81b5('0x3d')]&&!_0x41f17d[_0x81b5('0x3e')]){_0x24bb89[_0x41f17d[_0x81b5('0x3d')][_0x81b5('0x3f')]()]=_0x41f17d['content'][_0x81b5('0x32')]();}else if(_[_0x81b5('0x39')](['string',_0x81b5('0x3b')],_0x41f17d['type'])&&_0x41f17d[_0x81b5('0x40')]&&_0x41f17d[_0x81b5('0x3e')]){_0x24bb89['custom_fields'][_0x81b5('0x41')]({'id':_0x41f17d['idField'],'value':_0x41f17d[_0x81b5('0x42')][_0x81b5('0x32')]()});}else if(_0x41f17d[_0x81b5('0x3c')]==='variable'&&_0x41f17d['variableName']&&_0x41f17d[_0x81b5('0x40')]&&_0x41f17d['customField']){_0x2db378[_0x41f17d[_0x81b5('0x43')]]&&_0x24bb89[_0x81b5('0x44')][_0x81b5('0x41')]({'id':_0x41f17d[_0x81b5('0x40')],'value':_0x2db378[_0x41f17d[_0x81b5('0x43')]][_0x81b5('0x32')]()});}else if(_0x41f17d[_0x81b5('0x3c')]===_0x81b5('0x45')&&_0x41f17d[_0x81b5('0x46')]&&_0x41f17d[_0x81b5('0x46')]['name']&&_0x41f17d['idField']&&_0x41f17d[_0x81b5('0x3e')]){_0x2db378[_0x41f17d[_0x81b5('0x46')][_0x81b5('0x47')][_0x81b5('0x3f')]()]&&_0x24bb89[_0x81b5('0x44')][_0x81b5('0x41')]({'id':_0x41f17d[_0x81b5('0x40')],'value':_0x2db378[_0x41f17d[_0x81b5('0x46')][_0x81b5('0x47')][_0x81b5('0x3f')]()][_0x81b5('0x32')]()});}});}return _0x24bb89;}exports[_0x81b5('0x48')]=function(_0x27dbd2,_0x2795c9,_0x3f4c34,_0x237525,_0x2ed138,_0x491ec0){var _0x4f46c2,_0x139de2;_0x491ec0['remoteUri']=intUtil[_0x81b5('0x49')](_0x491ec0['remoteUri']);_0x491ec0[_0x81b5('0x4a')]=intUtil[_0x81b5('0x49')](_0x491ec0[_0x81b5('0x4a')]);if(_0x2ed138&&_0x2ed138[_0x81b5('0x4b')]){logger[_0x81b5('0x9')]('[QUEUE]','Recording\x20is\x20enabled!');_0x2795c9[_0x81b5('0x4c')]=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x491ec0['serverUrl'],_0x2795c9[_0x81b5('0x4e')],md5(_0x2795c9[_0x81b5('0x4e')]));}else{_0x2795c9[_0x81b5('0x4c')]='';}headers[_0x81b5('0x4f')]=getAuth(_0x491ec0);return getUser(_0x491ec0,_0x237525[_0x81b5('0x50')])['then'](function(_0x2da034){_0x4f46c2=_0x2da034;logger[_0x81b5('0x9')](_0x81b5('0x51'),_0x4f46c2['id']);return getEndUser(_0x491ec0,_0x2795c9[_0x81b5('0x52')],_0x2795c9['calleridnum']);})['then'](function(_0x5b5331){_0x139de2=_0x5b5331;logger[_0x81b5('0x9')](_0x81b5('0x53'),_0x139de2['id']);return getTicket(_0x491ec0,_0x4f46c2,_0x139de2,_0x3f4c34,_0x2795c9);})[_0x81b5('0x14')](function(_0x321c1b){if(_0x321c1b){logger['info']('The\x20Ticket\x20ID\x20is:',_0x321c1b['id']);switch(_0x491ec0['type']){case _0x81b5('0x54'):logger[_0x81b5('0x9')](_0x81b5('0x55'),_0x81b5('0x56'));return request({'uri':util[_0x81b5('0xa')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x491ec0['remoteUri'],_0x4f46c2['id'],_0x321c1b['id']),'method':'POST'});case _0x81b5('0x57'):logger['info']('[QUEUE]',_0x81b5('0x58'));emit(util['format']('user:%s',_0x237525['name']),_0x81b5('0x59'),{'uri':util[_0x81b5('0xa')]('%s/agent/tickets/%s',_0x491ec0[_0x81b5('0xc')]['replace'](_0x81b5('0x5a'),''),_0x321c1b['id'])});break;default:logger[_0x81b5('0x5b')](_0x81b5('0x55'),_0x81b5('0x5c'));}}})[_0x81b5('0x5d')](function(_0x3d2c8f){logger['error']('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0x81b5('0x5e')](_0x3d2c8f,{'showHidden':!![],'depth':null}));});};exports[_0x81b5('0x5f')]=function(_0x53f175,_0x451df7,_0x5725ab,_0x46ca91,_0x330000,_0x3b09d4,_0x5ef622){var _0xada1cb,_0x517325;_0x3b09d4[_0x81b5('0xc')]=intUtil[_0x81b5('0x49')](_0x3b09d4[_0x81b5('0xc')]);_0x3b09d4[_0x81b5('0x4a')]=intUtil[_0x81b5('0x49')](_0x3b09d4['serverUrl']);if(_0x5ef622&&_0x5ef622['recordingFormat']&&_0x5ef622[_0x81b5('0x60')]!=='none'){logger[_0x81b5('0x9')]('[OUTBOUND]',_0x81b5('0x61'));_0x451df7[_0x81b5('0x4c')]=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x3b09d4['serverUrl'],_0x451df7['uniqueid'],md5(_0x451df7[_0x81b5('0x4e')]));}headers[_0x81b5('0x4f')]=getAuth(_0x3b09d4);return getUser(_0x3b09d4,_0x46ca91[_0x81b5('0x50')])[_0x81b5('0x14')](function(_0x5a9586){_0xada1cb=_0x5a9586;logger['info'](_0x81b5('0x51'),_0xada1cb['id']);return getEndUser(_0x3b09d4,_0x451df7[_0x81b5('0x62')],_0x451df7[_0x81b5('0x63')]);})[_0x81b5('0x14')](function(_0xbd87ae){_0x517325=_0xbd87ae;logger[_0x81b5('0x9')](_0x81b5('0x53'),_0x517325['id']);return getTicket(_0x3b09d4,_0xada1cb,_0x517325,_0x5725ab,_0x451df7);})['then'](function(_0x3c2285){if(_0x3c2285){logger[_0x81b5('0x9')](_0x81b5('0x64'),_0x3c2285['id']);switch(_0x3b09d4[_0x81b5('0x3c')]){case _0x81b5('0x54'):logger[_0x81b5('0x9')](_0x81b5('0x65'),_0x81b5('0x56'));return request({'uri':util['format'](_0x81b5('0x66'),_0x3b09d4[_0x81b5('0xc')],_0xada1cb['id'],_0x3c2285['id']),'method':_0x81b5('0xd')});case _0x81b5('0x57'):logger[_0x81b5('0x9')](_0x81b5('0x65'),_0x81b5('0x58'));emit(util['format']('user:%s',_0x46ca91[_0x81b5('0x47')]),_0x81b5('0x59'),{'uri':util[_0x81b5('0xa')](_0x81b5('0x67'),_0x3b09d4[_0x81b5('0xc')][_0x81b5('0x68')]('/api/v2',''),_0x3c2285['id'])});break;default:logger[_0x81b5('0x5b')](_0x81b5('0x65'),_0x81b5('0x5c'));}}})[_0x81b5('0x5d')](function(_0x3909c8){logger['error']('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0x81b5('0x5e')](_0x3909c8,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x57d61c,_0x5c364e,_0x1a9a9c,_0x53de0b,_0x5e0454,_0x34b51d){var _0xf0db4d,_0x1cb002;_0x34b51d[_0x81b5('0xc')]=intUtil[_0x81b5('0x49')](_0x34b51d['remoteUri']);_0x34b51d[_0x81b5('0x4a')]=intUtil['stripTrailingSlash'](_0x34b51d[_0x81b5('0x4a')]);if(_0x5e0454&&_0x5e0454[_0x81b5('0x4b')]){logger[_0x81b5('0x9')]('['+_0x5c364e['lastevent'][_0x81b5('0x69')]()+']',_0x81b5('0x61'));_0x5c364e['recordingURL']=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x34b51d[_0x81b5('0x4a')],_0x5c364e[_0x81b5('0x4e')],md5(_0x5c364e['uniqueid']));}else{_0x5c364e['recordingURL']='';}headers['Authorization']=getAuth(_0x34b51d);return getUser(_0x34b51d)[_0x81b5('0x14')](function(_0x3b662c){_0xf0db4d=_0x3b662c;logger[_0x81b5('0x9')](_0x81b5('0x51'),_0xf0db4d['id']);return getEndUser(_0x34b51d,_0x5c364e['calleridname'],_0x5c364e[_0x81b5('0x6a')]);})[_0x81b5('0x14')](function(_0x3e25d6){_0x1cb002=_0x3e25d6;logger[_0x81b5('0x9')]('The\x20Enduser\x20ID\x20is:',_0x1cb002['id']);return getTicket(_0x34b51d,_0xf0db4d,_0x1cb002,_0x1a9a9c,_0x5c364e);})['then'](function(_0x23a746){if(_0x23a746){logger[_0x81b5('0x9')]('The\x20Ticket\x20ID\x20is:',_0x23a746['id']);}})[_0x81b5('0x5d')](function(_0x106880){logger['error']('['+_0x5c364e[_0x81b5('0x6b')][_0x81b5('0x69')]()+']'+_0x81b5('0x6c'),util[_0x81b5('0x5e')](_0x106880,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff