// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x7462=['includes','picklist','type','customField','toLowerCase','string','idField','custom_fields','push','content','variable','variableName','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','integrationTab','[QUEUE]','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','replace','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/agent/tickets/%s','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','unmanaged','lastevent','The\x20Ticket\x20ID\x20is:','\x20Error\x20running\x20Zendesk\x20integration','util','ioredis','redis','defaults','info','Creating\x20new\x20ticket...','%s/tickets.json','remoteUri','merge','Subjects','getString','Descriptions','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','format','%s/search.json','count','Agent\x20found!','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','filter','end-user','length','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','POST','Enduser\x20created.','password','username','authType','%s/token:%s','token','Basic\x20%s','toString','base64','debug','[HTTP]','map','forEach'];(function(_0x60ebb0,_0x1371ce){var _0x4ea9ed=function(_0x2555a7){while(--_0x2555a7){_0x60ebb0['push'](_0x60ebb0['shift']());}};_0x4ea9ed(++_0x1371ce);}(_0x7462,0xf8));var _0x2746=function(_0x3f5dca,_0x59472b){_0x3f5dca=_0x3f5dca-0x0;var _0x5b833a=_0x7462[_0x3f5dca];return _0x5b833a;};'use strict';var _=require('lodash');var rp=require('request-promise');var md5=require('md5');var util=require(_0x2746('0x0'));var Redis=require(_0x2746('0x1'));var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require('../../../../config/logger')('zendesk');config[_0x2746('0x2')]=_[_0x2746('0x3')](config[_0x2746('0x2')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));function emit(_0x3cfaa8,_0x28efbd,_0x23bc62){io['to'](_0x3cfaa8)['emit'](_0x28efbd,_0x23bc62);}var headers={'Content-Type':'application/json','Accept':'application/json'};function getTicket(_0x551785,_0xede901,_0x1b9ff8,_0x1f390a,_0x229123){logger[_0x2746('0x4')](_0x2746('0x5'));return request({'uri':util['format'](_0x2746('0x6'),_0x551785[_0x2746('0x7')]),'method':'POST','body':{'ticket':_[_0x2746('0x8')]({'requester_id':_0x1b9ff8['id'],'submitter_id':_0xede901?_0xede901['id']:undefined,'assignee_id':_0xede901?_0xede901['id']:undefined,'tags':getTags(_0x1f390a['Tags'],'name'),'subject':intUtil['getString'](_0x1f390a[_0x2746('0x9')],_0x229123,'\x20'),'description':intUtil['getString'](_0x1f390a['Descriptions'],_0x229123,'\x0a'),'comment':{'public':![],'body':intUtil[_0x2746('0xa')](_0x1f390a[_0x2746('0xb')],_0x229123,'\x0a')}},getCustomFields(_0x1f390a['Fields'],_0x229123))}})[_0x2746('0xc')](function(_0x565d3f){logger[_0x2746('0x4')](_0x2746('0xd'));return _0x565d3f[_0x2746('0xe')];});}function getUser(_0x28c4d9,_0x79fcb){if(intUtil[_0x2746('0xf')](_0x79fcb)){logger['info'](_0x2746('0x10'),_0x79fcb);return request({'uri':util[_0x2746('0x11')](_0x2746('0x12'),_0x28c4d9['remoteUri']),'qs':{'query':util['format']('type:user\x20role:agent\x20email:%s',_0x79fcb)}})[_0x2746('0xc')](function(_0x14d7f6){if(_0x14d7f6[_0x2746('0x13')]){logger[_0x2746('0x4')](_0x2746('0x14'));return _['find'](_0x14d7f6[_0x2746('0x15')],{'email':_0x79fcb,'role':'agent'});}else{logger[_0x2746('0x4')](_0x2746('0x16'));return request({'uri':util[_0x2746('0x11')](_0x2746('0x17'),_0x28c4d9[_0x2746('0x7')])})['then'](function(_0x89687e){logger[_0x2746('0x4')](_0x2746('0x18'));return _0x89687e[_0x2746('0x19')];});}});}else{logger[_0x2746('0x4')](_0x2746('0x16'));return request({'uri':util[_0x2746('0x11')](_0x2746('0x17'),_0x28c4d9[_0x2746('0x7')])})[_0x2746('0xc')](function(_0x3f6de0){logger[_0x2746('0x4')](_0x2746('0x18'));return _0x3f6de0[_0x2746('0x19')];});}}function getEndUser(_0x62cbc5,_0x23771b,_0x271d3e){logger[_0x2746('0x4')]('Searching\x20enduser\x20with\x20phone',_0x271d3e);return request({'uri':util['format']('%s/search.json',_0x62cbc5[_0x2746('0x7')]),'qs':{'query':util['format']('type:user\x20role:end-user\x20phone:%s',_0x271d3e)}})[_0x2746('0xc')](function(_0x56f102){var _0x49769b;if(_0x56f102[_0x2746('0x15')]['length']){_0x56f102['results']=_[_0x2746('0x1a')](_0x56f102[_0x2746('0x15')],{'suspended':![],'role':_0x2746('0x1b')});if(_0x56f102['results'][_0x2746('0x1c')]){_0x49769b=_[_0x2746('0x1d')](_0x56f102[_0x2746('0x15')]);}}if(_0x49769b){logger['info'](_0x2746('0x1e'));return _0x49769b;}else{logger[_0x2746('0x4')](_0x2746('0x1f'));return request({'uri':util['format']('%s/users.json',_0x62cbc5[_0x2746('0x7')]),'method':_0x2746('0x20'),'body':{'user':{'role':_0x2746('0x1b'),'name':util[_0x2746('0x11')]('Caller\x20-\x20%s',_0x23771b||_0x271d3e),'phone':_0x271d3e}}})[_0x2746('0xc')](function(_0x5792ec){logger[_0x2746('0x4')](_0x2746('0x21'));return _0x5792ec[_0x2746('0x19')];});}});}function getAuth(_0x370abe){var _0x24c961;if(_0x370abe['authType']===_0x2746('0x22')){_0x24c961=util[_0x2746('0x11')]('%s:%s',_0x370abe[_0x2746('0x23')],_0x370abe[_0x2746('0x22')]);}else if(_0x370abe[_0x2746('0x24')]==='token'){_0x24c961=util[_0x2746('0x11')](_0x2746('0x25'),_0x370abe[_0x2746('0x23')],_0x370abe[_0x2746('0x26')]);}return util[_0x2746('0x11')](_0x2746('0x27'),new Buffer(_0x24c961)[_0x2746('0x28')](_0x2746('0x29')));}function request(_0x13f163){logger[_0x2746('0x2a')](_0x2746('0x2b'),JSON['stringify'](_0x13f163));return rp(_[_0x2746('0x3')](_0x13f163,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x25e790,_0x1ea737){var _0x4e797e=[];if(_0x25e790&&_0x25e790[_0x2746('0x1c')]>0x0){_0x4e797e=_[_0x2746('0x2c')](_0x25e790,_0x1ea737);}return _0x4e797e;}function getCustomFields(_0x3d8901,_0x387611){var _0x49bf3f=[];var _0x4e406b={'custom_fields':[]};if(_0x3d8901[_0x2746('0x1c')]>0x0){_[_0x2746('0x2d')](_0x3d8901,function(_0x23043b){if(_[_0x2746('0x2e')](['string',_0x2746('0x2f')],_0x23043b[_0x2746('0x30')])&&_0x23043b['nameField']&&!_0x23043b[_0x2746('0x31')]){_0x4e406b[_0x23043b['nameField'][_0x2746('0x32')]()]=_0x23043b['content'][_0x2746('0x28')]();}else if(_[_0x2746('0x2e')]([_0x2746('0x33'),_0x2746('0x2f')],_0x23043b['type'])&&_0x23043b[_0x2746('0x34')]&&_0x23043b[_0x2746('0x31')]){_0x4e406b[_0x2746('0x35')][_0x2746('0x36')]({'id':_0x23043b[_0x2746('0x34')],'value':_0x23043b[_0x2746('0x37')][_0x2746('0x28')]()});}else if(_0x23043b['type']===_0x2746('0x38')&&_0x23043b[_0x2746('0x39')]&&_0x23043b[_0x2746('0x34')]&&_0x23043b['customField']){_0x387611[_0x23043b[_0x2746('0x39')]]&&_0x4e406b[_0x2746('0x35')][_0x2746('0x36')]({'id':_0x23043b[_0x2746('0x34')],'value':_0x387611[_0x23043b[_0x2746('0x39')]]['toString']()});}else if(_0x23043b['type']==='customVariable'&&_0x23043b[_0x2746('0x3a')]&&_0x23043b[_0x2746('0x3a')][_0x2746('0x3b')]&&_0x23043b['idField']&&_0x23043b[_0x2746('0x31')]){_0x387611[_0x23043b['Variable'][_0x2746('0x3b')]['toLowerCase']()]&&_0x4e406b['custom_fields'][_0x2746('0x36')]({'id':_0x23043b[_0x2746('0x34')],'value':_0x387611[_0x23043b[_0x2746('0x3a')][_0x2746('0x3b')]['toLowerCase']()][_0x2746('0x28')]()});}});}return _0x4e406b;}exports[_0x2746('0x3c')]=function(_0x12885c,_0x421d7e,_0x34ffd4,_0x44617d,_0x5a9fbf,_0x3320b3){var _0x47bceb,_0x5d369a;_0x3320b3[_0x2746('0x7')]=intUtil[_0x2746('0x3d')](_0x3320b3['remoteUri']);_0x3320b3[_0x2746('0x3e')]=intUtil[_0x2746('0x3d')](_0x3320b3[_0x2746('0x3e')]);if(_0x5a9fbf&&_0x5a9fbf[_0x2746('0x3f')]){logger['info']('[QUEUE]','Recording\x20is\x20enabled!');_0x421d7e[_0x2746('0x40')]=util['format'](_0x2746('0x41'),_0x3320b3[_0x2746('0x3e')],_0x421d7e[_0x2746('0x42')],md5(_0x421d7e[_0x2746('0x42')]));}else{_0x421d7e['recordingURL']='';}headers[_0x2746('0x43')]=getAuth(_0x3320b3);return getUser(_0x3320b3,_0x44617d['email'])[_0x2746('0xc')](function(_0x124f86){_0x47bceb=_0x124f86;logger[_0x2746('0x4')](_0x2746('0x44'),_0x47bceb['id']);return getEndUser(_0x3320b3,_0x421d7e[_0x2746('0x45')],_0x421d7e[_0x2746('0x46')]);})[_0x2746('0xc')](function(_0x2e047f){_0x5d369a=_0x2e047f;logger[_0x2746('0x4')]('The\x20Enduser\x20ID\x20is:',_0x5d369a['id']);return getTicket(_0x3320b3,_0x47bceb,_0x5d369a,_0x34ffd4,_0x421d7e);})[_0x2746('0xc')](function(_0x5b52bd){if(_0x5b52bd){logger[_0x2746('0x4')]('The\x20Ticket\x20ID\x20is:',_0x5b52bd['id']);switch(_0x3320b3[_0x2746('0x30')]){case _0x2746('0x47'):logger[_0x2746('0x4')](_0x2746('0x48'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x2746('0x11')](_0x2746('0x49'),_0x3320b3[_0x2746('0x7')],_0x47bceb['id'],_0x5b52bd['id']),'method':_0x2746('0x20')});case _0x2746('0x4a'):logger[_0x2746('0x4')](_0x2746('0x48'),_0x2746('0x4b'));emit(util[_0x2746('0x11')](_0x2746('0x4c'),_0x44617d[_0x2746('0x3b')]),_0x2746('0x4d'),{'uri':util['format']('%s/agent/tickets/%s',_0x3320b3[_0x2746('0x7')][_0x2746('0x4e')]('/api/v2',''),_0x5b52bd['id'])});break;default:logger[_0x2746('0x4f')](_0x2746('0x48'),_0x2746('0x50'));}}})[_0x2746('0x51')](function(_0x1e1e44){logger[_0x2746('0x4f')](_0x2746('0x52'),util['inspect'](_0x1e1e44,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x1550d2,_0x230924,_0x49adfc,_0x18e9d2,_0xcf2f0e,_0x513abb,_0x3cdaba){var _0x341421,_0x6f8c51;_0x513abb[_0x2746('0x7')]=intUtil[_0x2746('0x3d')](_0x513abb[_0x2746('0x7')]);_0x513abb[_0x2746('0x3e')]=intUtil[_0x2746('0x3d')](_0x513abb['serverUrl']);if(_0x3cdaba&&_0x3cdaba['recordingFormat']&&_0x3cdaba[_0x2746('0x53')]!==_0x2746('0x54')){logger[_0x2746('0x4')](_0x2746('0x55'),_0x2746('0x56'));_0x230924[_0x2746('0x40')]=util[_0x2746('0x11')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x513abb[_0x2746('0x3e')],_0x230924['uniqueid'],md5(_0x230924['uniqueid']));}headers[_0x2746('0x43')]=getAuth(_0x513abb);return getUser(_0x513abb,_0x18e9d2['email'])[_0x2746('0xc')](function(_0x47f31f){_0x341421=_0x47f31f;logger['info']('The\x20User\x20ID\x20is:',_0x341421['id']);return getEndUser(_0x513abb,_0x230924[_0x2746('0x57')],_0x230924[_0x2746('0x58')]);})[_0x2746('0xc')](function(_0x23d63d){_0x6f8c51=_0x23d63d;logger[_0x2746('0x4')](_0x2746('0x59'),_0x6f8c51['id']);return getTicket(_0x513abb,_0x341421,_0x6f8c51,_0x49adfc,_0x230924);})[_0x2746('0xc')](function(_0x3341a4){if(_0x3341a4){logger[_0x2746('0x4')]('The\x20Ticket\x20ID\x20is:',_0x3341a4['id']);switch(_0x513abb[_0x2746('0x30')]){case _0x2746('0x47'):logger[_0x2746('0x4')]('[OUTBOUND]',_0x2746('0x5a'));return request({'uri':util[_0x2746('0x11')](_0x2746('0x49'),_0x513abb[_0x2746('0x7')],_0x341421['id'],_0x3341a4['id']),'method':_0x2746('0x20')});case _0x2746('0x4a'):logger[_0x2746('0x4')]('[OUTBOUND]',_0x2746('0x4b'));emit(util[_0x2746('0x11')]('user:%s',_0x18e9d2[_0x2746('0x3b')]),_0x2746('0x4d'),{'uri':util['format'](_0x2746('0x5b'),_0x513abb[_0x2746('0x7')][_0x2746('0x4e')]('/api/v2',''),_0x3341a4['id'])});break;default:logger[_0x2746('0x4f')](_0x2746('0x55'),_0x2746('0x50'));}}})[_0x2746('0x51')](function(_0x349cdb){logger[_0x2746('0x4f')](_0x2746('0x5c'),util[_0x2746('0x5d')](_0x349cdb,{'showHidden':!![],'depth':null}));});};exports[_0x2746('0x5e')]=function(_0x10e294,_0x2987e5,_0x5cc990,_0x3f186a,_0x5bec22,_0x90aa3d){var _0x14978d,_0x17ce2c;_0x90aa3d['remoteUri']=intUtil[_0x2746('0x3d')](_0x90aa3d[_0x2746('0x7')]);_0x90aa3d[_0x2746('0x3e')]=intUtil['stripTrailingSlash'](_0x90aa3d[_0x2746('0x3e')]);if(_0x5bec22&&_0x5bec22[_0x2746('0x3f')]){logger[_0x2746('0x4')]('['+_0x2987e5[_0x2746('0x5f')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x2987e5[_0x2746('0x40')]=util[_0x2746('0x11')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x90aa3d['serverUrl'],_0x2987e5[_0x2746('0x42')],md5(_0x2987e5['uniqueid']));}else{_0x2987e5[_0x2746('0x40')]='';}headers[_0x2746('0x43')]=getAuth(_0x90aa3d);return getUser(_0x90aa3d)['then'](function(_0x2a3e5){_0x14978d=_0x2a3e5;logger[_0x2746('0x4')]('The\x20User\x20ID\x20is:',_0x14978d['id']);return getEndUser(_0x90aa3d,_0x2987e5[_0x2746('0x45')],_0x2987e5['calleridnum']);})[_0x2746('0xc')](function(_0x525811){_0x17ce2c=_0x525811;logger['info'](_0x2746('0x59'),_0x17ce2c['id']);return getTicket(_0x90aa3d,_0x14978d,_0x17ce2c,_0x5cc990,_0x2987e5);})[_0x2746('0xc')](function(_0x4061f2){if(_0x4061f2){logger['info'](_0x2746('0x60'),_0x4061f2['id']);}})[_0x2746('0x51')](function(_0x38fcb7){logger[_0x2746('0x4f')]('['+_0x2987e5[_0x2746('0x5f')]['toUpperCase']()+']'+_0x2746('0x61'),util[_0x2746('0x5d')](_0x38fcb7,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x1b58=['picklist','type','nameField','customField','toLowerCase','idField','push','content','variableName','custom_fields','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','inspect','outbound','recordingFormat','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','%s/channels/voice/agents/%d/tickets/%d/display.json','%s/agent/tickets/%s','replace','toUpperCase','calleridnum','lastevent','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','ioredis','../../../../config/environment','redis','defaults','localhost','socket.io-emitter','application/json','info','format','%s/tickets.json','remoteUri','POST','merge','Tags','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','count','Agent\x20found!','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','results','filter','end-user','length','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','%s:%s','username','password','token','%s/token:%s','Basic\x20%s','toString','base64','debug','stringify','GET','map','forEach','includes','string'];(function(_0x3216ed,_0x1b78ae){var _0x1f7305=function(_0x5b4522){while(--_0x5b4522){_0x3216ed['push'](_0x3216ed['shift']());}};_0x1f7305(++_0x1b78ae);}(_0x1b58,0x9f));var _0x81b5=function(_0x5750fa,_0x57c0df){_0x5750fa=_0x5750fa-0x0;var _0x2aeb4e=_0x1b58[_0x5750fa];return _0x2aeb4e;};'use strict';var _=require('lodash');var rp=require(_0x81b5('0x0'));var md5=require(_0x81b5('0x1'));var util=require('util');var Redis=require(_0x81b5('0x2'));var intUtil=require('./util');var config=require(_0x81b5('0x3'));var logger=require('../../../../config/logger')('zendesk');config[_0x81b5('0x4')]=_[_0x81b5('0x5')](config[_0x81b5('0x4')],{'host':_0x81b5('0x6'),'port':0x18eb});var io=require(_0x81b5('0x7'))(new Redis(config[_0x81b5('0x4')]));function emit(_0x4edfc5,_0xfc6eb4,_0x4ce18a){io['to'](_0x4edfc5)['emit'](_0xfc6eb4,_0x4ce18a);}var headers={'Content-Type':'application/json','Accept':_0x81b5('0x8')};function getTicket(_0x5c8c9a,_0x10df74,_0x40bc65,_0x5769dd,_0x377d7c){logger[_0x81b5('0x9')]('Creating\x20new\x20ticket...');return request({'uri':util[_0x81b5('0xa')](_0x81b5('0xb'),_0x5c8c9a[_0x81b5('0xc')]),'method':_0x81b5('0xd'),'body':{'ticket':_[_0x81b5('0xe')]({'requester_id':_0x40bc65['id'],'submitter_id':_0x10df74?_0x10df74['id']:undefined,'assignee_id':_0x10df74?_0x10df74['id']:undefined,'tags':getTags(_0x5769dd[_0x81b5('0xf')],'name'),'subject':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x11')],_0x377d7c,'\x20'),'description':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x12')],_0x377d7c,'\x0a'),'comment':{'public':![],'body':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x12')],_0x377d7c,'\x0a')}},getCustomFields(_0x5769dd[_0x81b5('0x13')],_0x377d7c))}})[_0x81b5('0x14')](function(_0x5a6277){logger[_0x81b5('0x9')](_0x81b5('0x15'));return _0x5a6277[_0x81b5('0x16')];});}function getUser(_0x1385c7,_0x3de0c9){if(intUtil[_0x81b5('0x17')](_0x3de0c9)){logger[_0x81b5('0x9')](_0x81b5('0x18'),_0x3de0c9);return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x19'),_0x1385c7[_0x81b5('0xc')]),'qs':{'query':util['format']('type:user\x20role:agent\x20email:%s',_0x3de0c9)}})[_0x81b5('0x14')](function(_0x5982df){if(_0x5982df[_0x81b5('0x1a')]){logger['info'](_0x81b5('0x1b'));return _[_0x81b5('0x1c')](_0x5982df['results'],{'email':_0x3de0c9,'role':_0x81b5('0x1d')});}else{logger[_0x81b5('0x9')](_0x81b5('0x1e'));return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x1f'),_0x1385c7[_0x81b5('0xc')])})[_0x81b5('0x14')](function(_0x3e1867){logger[_0x81b5('0x9')](_0x81b5('0x20'));return _0x3e1867[_0x81b5('0x21')];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x1f'),_0x1385c7[_0x81b5('0xc')])})[_0x81b5('0x14')](function(_0x2c4c7e){logger[_0x81b5('0x9')](_0x81b5('0x20'));return _0x2c4c7e[_0x81b5('0x21')];});}}function getEndUser(_0x5e2542,_0x37b63a,_0x504fa8){logger['info'](_0x81b5('0x22'),_0x504fa8);return request({'uri':util[_0x81b5('0xa')]('%s/search.json',_0x5e2542[_0x81b5('0xc')]),'qs':{'query':util[_0x81b5('0xa')]('type:user\x20role:end-user\x20phone:%s',_0x504fa8)}})[_0x81b5('0x14')](function(_0x556516){var _0x3cf47;if(_0x556516[_0x81b5('0x23')]['length']){_0x556516[_0x81b5('0x23')]=_[_0x81b5('0x24')](_0x556516['results'],{'suspended':![],'role':_0x81b5('0x25')});if(_0x556516[_0x81b5('0x23')][_0x81b5('0x26')]){_0x3cf47=_[_0x81b5('0x27')](_0x556516[_0x81b5('0x23')]);}}if(_0x3cf47){logger[_0x81b5('0x9')]('Enduser\x20found!');return _0x3cf47;}else{logger[_0x81b5('0x9')](_0x81b5('0x28'));return request({'uri':util['format'](_0x81b5('0x29'),_0x5e2542[_0x81b5('0xc')]),'method':'POST','body':{'user':{'role':_0x81b5('0x25'),'name':util['format'](_0x81b5('0x2a'),_0x37b63a||_0x504fa8),'phone':_0x504fa8}}})[_0x81b5('0x14')](function(_0x2ab31d){logger[_0x81b5('0x9')](_0x81b5('0x2b'));return _0x2ab31d['user'];});}});}function getAuth(_0x1813f6){var _0x36bf90;if(_0x1813f6['authType']==='password'){_0x36bf90=util['format'](_0x81b5('0x2c'),_0x1813f6[_0x81b5('0x2d')],_0x1813f6[_0x81b5('0x2e')]);}else if(_0x1813f6['authType']===_0x81b5('0x2f')){_0x36bf90=util[_0x81b5('0xa')](_0x81b5('0x30'),_0x1813f6[_0x81b5('0x2d')],_0x1813f6[_0x81b5('0x2f')]);}return util['format'](_0x81b5('0x31'),new Buffer(_0x36bf90)[_0x81b5('0x32')](_0x81b5('0x33')));}function request(_0xf651f8){logger[_0x81b5('0x34')]('[HTTP]',JSON[_0x81b5('0x35')](_0xf651f8));return rp(_[_0x81b5('0x5')](_0xf651f8,{'method':_0x81b5('0x36'),'headers':headers,'json':!![]}));}function getTags(_0xca8f87,_0x28777a){var _0x4d83e4=[];if(_0xca8f87&&_0xca8f87[_0x81b5('0x26')]>0x0){_0x4d83e4=_[_0x81b5('0x37')](_0xca8f87,_0x28777a);}return _0x4d83e4;}function getCustomFields(_0x216cc9,_0x2db378){var _0xa7cbc2=[];var _0x24bb89={'custom_fields':[]};if(_0x216cc9[_0x81b5('0x26')]>0x0){_[_0x81b5('0x38')](_0x216cc9,function(_0x41f17d){if(_[_0x81b5('0x39')]([_0x81b5('0x3a'),_0x81b5('0x3b')],_0x41f17d[_0x81b5('0x3c')])&&_0x41f17d[_0x81b5('0x3d')]&&!_0x41f17d[_0x81b5('0x3e')]){_0x24bb89[_0x41f17d[_0x81b5('0x3d')][_0x81b5('0x3f')]()]=_0x41f17d['content'][_0x81b5('0x32')]();}else if(_[_0x81b5('0x39')](['string',_0x81b5('0x3b')],_0x41f17d['type'])&&_0x41f17d[_0x81b5('0x40')]&&_0x41f17d[_0x81b5('0x3e')]){_0x24bb89['custom_fields'][_0x81b5('0x41')]({'id':_0x41f17d['idField'],'value':_0x41f17d[_0x81b5('0x42')][_0x81b5('0x32')]()});}else if(_0x41f17d[_0x81b5('0x3c')]==='variable'&&_0x41f17d['variableName']&&_0x41f17d[_0x81b5('0x40')]&&_0x41f17d['customField']){_0x2db378[_0x41f17d[_0x81b5('0x43')]]&&_0x24bb89[_0x81b5('0x44')][_0x81b5('0x41')]({'id':_0x41f17d[_0x81b5('0x40')],'value':_0x2db378[_0x41f17d[_0x81b5('0x43')]][_0x81b5('0x32')]()});}else if(_0x41f17d[_0x81b5('0x3c')]===_0x81b5('0x45')&&_0x41f17d[_0x81b5('0x46')]&&_0x41f17d[_0x81b5('0x46')]['name']&&_0x41f17d['idField']&&_0x41f17d[_0x81b5('0x3e')]){_0x2db378[_0x41f17d[_0x81b5('0x46')][_0x81b5('0x47')][_0x81b5('0x3f')]()]&&_0x24bb89[_0x81b5('0x44')][_0x81b5('0x41')]({'id':_0x41f17d[_0x81b5('0x40')],'value':_0x2db378[_0x41f17d[_0x81b5('0x46')][_0x81b5('0x47')][_0x81b5('0x3f')]()][_0x81b5('0x32')]()});}});}return _0x24bb89;}exports[_0x81b5('0x48')]=function(_0x27dbd2,_0x2795c9,_0x3f4c34,_0x237525,_0x2ed138,_0x491ec0){var _0x4f46c2,_0x139de2;_0x491ec0['remoteUri']=intUtil[_0x81b5('0x49')](_0x491ec0['remoteUri']);_0x491ec0[_0x81b5('0x4a')]=intUtil[_0x81b5('0x49')](_0x491ec0[_0x81b5('0x4a')]);if(_0x2ed138&&_0x2ed138[_0x81b5('0x4b')]){logger[_0x81b5('0x9')]('[QUEUE]','Recording\x20is\x20enabled!');_0x2795c9[_0x81b5('0x4c')]=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x491ec0['serverUrl'],_0x2795c9[_0x81b5('0x4e')],md5(_0x2795c9[_0x81b5('0x4e')]));}else{_0x2795c9[_0x81b5('0x4c')]='';}headers[_0x81b5('0x4f')]=getAuth(_0x491ec0);return getUser(_0x491ec0,_0x237525[_0x81b5('0x50')])['then'](function(_0x2da034){_0x4f46c2=_0x2da034;logger[_0x81b5('0x9')](_0x81b5('0x51'),_0x4f46c2['id']);return getEndUser(_0x491ec0,_0x2795c9[_0x81b5('0x52')],_0x2795c9['calleridnum']);})['then'](function(_0x5b5331){_0x139de2=_0x5b5331;logger[_0x81b5('0x9')](_0x81b5('0x53'),_0x139de2['id']);return getTicket(_0x491ec0,_0x4f46c2,_0x139de2,_0x3f4c34,_0x2795c9);})[_0x81b5('0x14')](function(_0x321c1b){if(_0x321c1b){logger['info']('The\x20Ticket\x20ID\x20is:',_0x321c1b['id']);switch(_0x491ec0['type']){case _0x81b5('0x54'):logger[_0x81b5('0x9')](_0x81b5('0x55'),_0x81b5('0x56'));return request({'uri':util[_0x81b5('0xa')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x491ec0['remoteUri'],_0x4f46c2['id'],_0x321c1b['id']),'method':'POST'});case _0x81b5('0x57'):logger['info']('[QUEUE]',_0x81b5('0x58'));emit(util['format']('user:%s',_0x237525['name']),_0x81b5('0x59'),{'uri':util[_0x81b5('0xa')]('%s/agent/tickets/%s',_0x491ec0[_0x81b5('0xc')]['replace'](_0x81b5('0x5a'),''),_0x321c1b['id'])});break;default:logger[_0x81b5('0x5b')](_0x81b5('0x55'),_0x81b5('0x5c'));}}})[_0x81b5('0x5d')](function(_0x3d2c8f){logger['error']('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0x81b5('0x5e')](_0x3d2c8f,{'showHidden':!![],'depth':null}));});};exports[_0x81b5('0x5f')]=function(_0x53f175,_0x451df7,_0x5725ab,_0x46ca91,_0x330000,_0x3b09d4,_0x5ef622){var _0xada1cb,_0x517325;_0x3b09d4[_0x81b5('0xc')]=intUtil[_0x81b5('0x49')](_0x3b09d4[_0x81b5('0xc')]);_0x3b09d4[_0x81b5('0x4a')]=intUtil[_0x81b5('0x49')](_0x3b09d4['serverUrl']);if(_0x5ef622&&_0x5ef622['recordingFormat']&&_0x5ef622[_0x81b5('0x60')]!=='none'){logger[_0x81b5('0x9')]('[OUTBOUND]',_0x81b5('0x61'));_0x451df7[_0x81b5('0x4c')]=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x3b09d4['serverUrl'],_0x451df7['uniqueid'],md5(_0x451df7[_0x81b5('0x4e')]));}headers[_0x81b5('0x4f')]=getAuth(_0x3b09d4);return getUser(_0x3b09d4,_0x46ca91[_0x81b5('0x50')])[_0x81b5('0x14')](function(_0x5a9586){_0xada1cb=_0x5a9586;logger['info'](_0x81b5('0x51'),_0xada1cb['id']);return getEndUser(_0x3b09d4,_0x451df7[_0x81b5('0x62')],_0x451df7[_0x81b5('0x63')]);})[_0x81b5('0x14')](function(_0xbd87ae){_0x517325=_0xbd87ae;logger[_0x81b5('0x9')](_0x81b5('0x53'),_0x517325['id']);return getTicket(_0x3b09d4,_0xada1cb,_0x517325,_0x5725ab,_0x451df7);})['then'](function(_0x3c2285){if(_0x3c2285){logger[_0x81b5('0x9')](_0x81b5('0x64'),_0x3c2285['id']);switch(_0x3b09d4[_0x81b5('0x3c')]){case _0x81b5('0x54'):logger[_0x81b5('0x9')](_0x81b5('0x65'),_0x81b5('0x56'));return request({'uri':util['format'](_0x81b5('0x66'),_0x3b09d4[_0x81b5('0xc')],_0xada1cb['id'],_0x3c2285['id']),'method':_0x81b5('0xd')});case _0x81b5('0x57'):logger[_0x81b5('0x9')](_0x81b5('0x65'),_0x81b5('0x58'));emit(util['format']('user:%s',_0x46ca91[_0x81b5('0x47')]),_0x81b5('0x59'),{'uri':util[_0x81b5('0xa')](_0x81b5('0x67'),_0x3b09d4[_0x81b5('0xc')][_0x81b5('0x68')]('/api/v2',''),_0x3c2285['id'])});break;default:logger[_0x81b5('0x5b')](_0x81b5('0x65'),_0x81b5('0x5c'));}}})[_0x81b5('0x5d')](function(_0x3909c8){logger['error']('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0x81b5('0x5e')](_0x3909c8,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x57d61c,_0x5c364e,_0x1a9a9c,_0x53de0b,_0x5e0454,_0x34b51d){var _0xf0db4d,_0x1cb002;_0x34b51d[_0x81b5('0xc')]=intUtil[_0x81b5('0x49')](_0x34b51d['remoteUri']);_0x34b51d[_0x81b5('0x4a')]=intUtil['stripTrailingSlash'](_0x34b51d[_0x81b5('0x4a')]);if(_0x5e0454&&_0x5e0454[_0x81b5('0x4b')]){logger[_0x81b5('0x9')]('['+_0x5c364e['lastevent'][_0x81b5('0x69')]()+']',_0x81b5('0x61'));_0x5c364e['recordingURL']=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x34b51d[_0x81b5('0x4a')],_0x5c364e[_0x81b5('0x4e')],md5(_0x5c364e['uniqueid']));}else{_0x5c364e['recordingURL']='';}headers['Authorization']=getAuth(_0x34b51d);return getUser(_0x34b51d)[_0x81b5('0x14')](function(_0x3b662c){_0xf0db4d=_0x3b662c;logger[_0x81b5('0x9')](_0x81b5('0x51'),_0xf0db4d['id']);return getEndUser(_0x34b51d,_0x5c364e['calleridname'],_0x5c364e[_0x81b5('0x6a')]);})[_0x81b5('0x14')](function(_0x3e25d6){_0x1cb002=_0x3e25d6;logger[_0x81b5('0x9')]('The\x20Enduser\x20ID\x20is:',_0x1cb002['id']);return getTicket(_0x34b51d,_0xf0db4d,_0x1cb002,_0x1a9a9c,_0x5c364e);})['then'](function(_0x23a746){if(_0x23a746){logger[_0x81b5('0x9')]('The\x20Ticket\x20ID\x20is:',_0x23a746['id']);}})[_0x81b5('0x5d')](function(_0x106880){logger['error']('['+_0x5c364e[_0x81b5('0x6b')][_0x81b5('0x69')]()+']'+_0x81b5('0x6c'),util[_0x81b5('0x5e')](_0x106880,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff