// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xea0a=['GET','map','forEach','string','nameField','toLowerCase','content','toString','idField','customField','variable','variableName','custom_fields','type','customVariable','Variable','push','queue','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','recordingURL','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','user:%s','trigger:browser:url','%s/agent/tickets/%s','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','replace','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','ioredis','../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','emit','application/json','info','format','POST','Tags','name','Subjects','getString','Descriptions','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','count','find','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','remoteUri','Searching\x20enduser\x20with\x20phone','length','first','end-user','Caller\x20-\x20%s','Enduser\x20created.','%s:%s','password','authType','token','Basic\x20%s','base64','debug','stringify'];(function(_0x5a79ba,_0x380948){var _0x572dbf=function(_0x265419){while(--_0x265419){_0x5a79ba['push'](_0x5a79ba['shift']());}};_0x572dbf(++_0x380948);}(_0xea0a,0x10f));var _0xaea0=function(_0x13c4a6,_0x4041d9){_0x13c4a6=_0x13c4a6-0x0;var _0x5b1eeb=_0xea0a[_0x13c4a6];return _0x5b1eeb;};'use strict';var _=require(_0xaea0('0x0'));var rp=require(_0xaea0('0x1'));var md5=require(_0xaea0('0x2'));var util=require(_0xaea0('0x3'));var Redis=require(_0xaea0('0x4'));var intUtil=require('./util');var config=require(_0xaea0('0x5'));var logger=require(_0xaea0('0x6'))(_0xaea0('0x7'));config[_0xaea0('0x8')]=_[_0xaea0('0x9')](config[_0xaea0('0x8')],{'host':_0xaea0('0xa'),'port':0x18eb});var io=require(_0xaea0('0xb'))(new Redis(config[_0xaea0('0x8')]));function emit(_0x1faa43,_0x12ac3e,_0x2265ed){io['to'](_0x1faa43)[_0xaea0('0xc')](_0x12ac3e,_0x2265ed);}var headers={'Content-Type':_0xaea0('0xd'),'Accept':'application/json'};function getTicket(_0x2cefd1,_0xab2519,_0x1ba4ad,_0x22b2cb,_0x48ba70){logger[_0xaea0('0xe')]('Creating\x20new\x20ticket...');return request({'uri':util[_0xaea0('0xf')]('%s/tickets.json',_0x2cefd1['remoteUri']),'method':_0xaea0('0x10'),'body':{'ticket':_['merge']({'requester_id':_0x1ba4ad['id'],'submitter_id':_0xab2519?_0xab2519['id']:undefined,'assignee_id':_0xab2519?_0xab2519['id']:undefined,'tags':getTags(_0x22b2cb[_0xaea0('0x11')],_0xaea0('0x12')),'subject':intUtil['getString'](_0x22b2cb[_0xaea0('0x13')],_0x48ba70,'\x20'),'description':intUtil[_0xaea0('0x14')](_0x22b2cb[_0xaea0('0x15')],_0x48ba70,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x22b2cb[_0xaea0('0x15')],_0x48ba70,'\x0a')}},getCustomFields(_0x22b2cb['Fields'],_0x48ba70))}})[_0xaea0('0x16')](function(_0x191702){logger[_0xaea0('0xe')](_0xaea0('0x17'));return _0x191702[_0xaea0('0x18')];});}function getUser(_0x2c3873,_0x142d52){if(intUtil[_0xaea0('0x19')](_0x142d52)){logger[_0xaea0('0xe')](_0xaea0('0x1a'),_0x142d52);return request({'uri':util[_0xaea0('0xf')](_0xaea0('0x1b'),_0x2c3873['remoteUri']),'qs':{'query':util[_0xaea0('0xf')]('type:user\x20role:agent\x20email:%s',_0x142d52)}})[_0xaea0('0x16')](function(_0x599218){if(_0x599218[_0xaea0('0x1c')]){logger[_0xaea0('0xe')]('Agent\x20found!');return _[_0xaea0('0x1d')](_0x599218[_0xaea0('0x1e')],{'email':_0x142d52,'role':'agent'});}else{logger[_0xaea0('0xe')](_0xaea0('0x1f'));return request({'uri':util[_0xaea0('0xf')](_0xaea0('0x20'),_0x2c3873['remoteUri'])})[_0xaea0('0x16')](function(_0x6091c7){logger[_0xaea0('0xe')](_0xaea0('0x21'));return _0x6091c7[_0xaea0('0x22')];});}});}else{logger[_0xaea0('0xe')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xaea0('0xf')](_0xaea0('0x20'),_0x2c3873[_0xaea0('0x23')])})['then'](function(_0x526323){logger['info'](_0xaea0('0x21'));return _0x526323[_0xaea0('0x22')];});}}function getEndUser(_0x3ba09b,_0x5634ac,_0x40d1a2){logger[_0xaea0('0xe')](_0xaea0('0x24'),_0x40d1a2);return request({'uri':util['format'](_0xaea0('0x1b'),_0x3ba09b[_0xaea0('0x23')]),'qs':{'query':util['format']('type:user\x20role:end-user\x20phone:%s',_0x40d1a2)}})[_0xaea0('0x16')](function(_0x1c428d){var _0x699619;if(_0x1c428d['results'][_0xaea0('0x25')]){_0x1c428d[_0xaea0('0x1e')]=_['filter'](_0x1c428d['results'],{'suspended':![],'role':'end-user'});if(_0x1c428d[_0xaea0('0x1e')][_0xaea0('0x25')]){_0x699619=_[_0xaea0('0x26')](_0x1c428d[_0xaea0('0x1e')]);}}if(_0x699619){logger['info']('Enduser\x20found!');return _0x699619;}else{logger[_0xaea0('0xe')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0xaea0('0xf')]('%s/users.json',_0x3ba09b[_0xaea0('0x23')]),'method':_0xaea0('0x10'),'body':{'user':{'role':_0xaea0('0x27'),'name':util[_0xaea0('0xf')](_0xaea0('0x28'),_0x5634ac||_0x40d1a2),'phone':_0x40d1a2}}})[_0xaea0('0x16')](function(_0x35365c){logger[_0xaea0('0xe')](_0xaea0('0x29'));return _0x35365c[_0xaea0('0x22')];});}});}function getAuth(_0x52cd03){var _0x541509;if(_0x52cd03['authType']==='password'){_0x541509=util[_0xaea0('0xf')](_0xaea0('0x2a'),_0x52cd03['username'],_0x52cd03[_0xaea0('0x2b')]);}else if(_0x52cd03[_0xaea0('0x2c')]===_0xaea0('0x2d')){_0x541509=util['format']('%s/token:%s',_0x52cd03['username'],_0x52cd03[_0xaea0('0x2d')]);}return util[_0xaea0('0xf')](_0xaea0('0x2e'),new Buffer(_0x541509)['toString'](_0xaea0('0x2f')));}function request(_0x18e18f){logger[_0xaea0('0x30')]('[HTTP]',JSON[_0xaea0('0x31')](_0x18e18f));return rp(_[_0xaea0('0x9')](_0x18e18f,{'method':_0xaea0('0x32'),'headers':headers,'json':!![]}));}function getTags(_0x1081c4,_0x19f2c3){var _0x44a496=[];if(_0x1081c4&&_0x1081c4[_0xaea0('0x25')]>0x0){_0x44a496=_[_0xaea0('0x33')](_0x1081c4,_0x19f2c3);}return _0x44a496;}function getCustomFields(_0x5e4566,_0x1a07e9){var _0x447934=[];var _0x569cce={'custom_fields':[]};if(_0x5e4566[_0xaea0('0x25')]>0x0){_[_0xaea0('0x34')](_0x5e4566,function(_0x15f9e1){if(_0x15f9e1['type']===_0xaea0('0x35')&&_0x15f9e1[_0xaea0('0x36')]&&!_0x15f9e1['customField']){_0x569cce[_0x15f9e1['nameField'][_0xaea0('0x37')]()]=_0x15f9e1[_0xaea0('0x38')][_0xaea0('0x39')]();}else if(_0x15f9e1['type']===_0xaea0('0x35')&&_0x15f9e1[_0xaea0('0x3a')]&&_0x15f9e1[_0xaea0('0x3b')]){_0x569cce['custom_fields']['push']({'id':_0x15f9e1[_0xaea0('0x3a')],'value':_0x15f9e1[_0xaea0('0x38')][_0xaea0('0x39')]()});}else if(_0x15f9e1['type']===_0xaea0('0x3c')&&_0x15f9e1[_0xaea0('0x3d')]&&_0x15f9e1['idField']&&_0x15f9e1[_0xaea0('0x3b')]){_0x1a07e9[_0x15f9e1[_0xaea0('0x3d')]]&&_0x569cce[_0xaea0('0x3e')]['push']({'id':_0x15f9e1[_0xaea0('0x3a')],'value':_0x1a07e9[_0x15f9e1['variableName']][_0xaea0('0x39')]()});}else if(_0x15f9e1[_0xaea0('0x3f')]===_0xaea0('0x40')&&_0x15f9e1[_0xaea0('0x41')]&&_0x15f9e1[_0xaea0('0x41')][_0xaea0('0x12')]&&_0x15f9e1['idField']&&_0x15f9e1[_0xaea0('0x3b')]){_0x1a07e9[_0x15f9e1[_0xaea0('0x41')][_0xaea0('0x12')][_0xaea0('0x37')]()]&&_0x569cce[_0xaea0('0x3e')][_0xaea0('0x42')]({'id':_0x15f9e1[_0xaea0('0x3a')],'value':_0x1a07e9[_0x15f9e1[_0xaea0('0x41')][_0xaea0('0x12')][_0xaea0('0x37')]()][_0xaea0('0x39')]()});}});}return _0x569cce;}exports[_0xaea0('0x43')]=function(_0x16f2b9,_0x525923,_0x2ec96d,_0x3b80c9,_0x331166,_0x38d945){var _0x2e5734,_0x1de274;_0x38d945[_0xaea0('0x23')]=intUtil[_0xaea0('0x44')](_0x38d945['remoteUri']);_0x38d945['serverUrl']=intUtil['stripTrailingSlash'](_0x38d945['serverUrl']);if(_0x331166&&_0x331166[_0xaea0('0x45')]){logger['info'](_0xaea0('0x46'),_0xaea0('0x47'));_0x525923['recordingURL']=util[_0xaea0('0xf')](_0xaea0('0x48'),_0x38d945[_0xaea0('0x49')],_0x525923[_0xaea0('0x4a')],md5(_0x525923[_0xaea0('0x4a')]));}else{_0x525923[_0xaea0('0x4b')]='';}headers[_0xaea0('0x4c')]=getAuth(_0x38d945);return getUser(_0x38d945,_0x3b80c9[_0xaea0('0x4d')])[_0xaea0('0x16')](function(_0xe51cd7){_0x2e5734=_0xe51cd7;logger[_0xaea0('0xe')](_0xaea0('0x4e'),_0x2e5734['id']);return getEndUser(_0x38d945,_0x525923[_0xaea0('0x4f')],_0x525923[_0xaea0('0x50')]);})[_0xaea0('0x16')](function(_0x2dacc2){_0x1de274=_0x2dacc2;logger[_0xaea0('0xe')](_0xaea0('0x51'),_0x1de274['id']);return getTicket(_0x38d945,_0x2e5734,_0x1de274,_0x2ec96d,_0x525923);})['then'](function(_0x43307b){if(_0x43307b){logger['info']('The\x20Ticket\x20ID\x20is:',_0x43307b['id']);switch(_0x38d945[_0xaea0('0x3f')]){case _0xaea0('0x52'):logger[_0xaea0('0xe')](_0xaea0('0x46'),_0xaea0('0x53'));return request({'uri':util[_0xaea0('0xf')](_0xaea0('0x54'),_0x38d945[_0xaea0('0x23')],_0x2e5734['id'],_0x43307b['id']),'method':_0xaea0('0x10')});case _0xaea0('0x55'):logger[_0xaea0('0xe')]('[QUEUE]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xaea0('0xf')](_0xaea0('0x56'),_0x3b80c9['name']),_0xaea0('0x57'),{'uri':util[_0xaea0('0xf')](_0xaea0('0x58'),_0x38d945[_0xaea0('0x23')]['replace']('/api/v2',''),_0x43307b['id'])});break;default:logger[_0xaea0('0x59')](_0xaea0('0x46'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xaea0('0x5a')](function(_0x3bc5d1){logger['error'](_0xaea0('0x5b'),util[_0xaea0('0x5c')](_0x3bc5d1,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x1889fc,_0x44b7bb,_0x2e05e4,_0x3ea69c,_0x500fe3,_0x5a221f,_0x6473cb){var _0x551dcc,_0x220004;_0x5a221f[_0xaea0('0x23')]=intUtil['stripTrailingSlash'](_0x5a221f[_0xaea0('0x23')]);_0x5a221f[_0xaea0('0x49')]=intUtil[_0xaea0('0x44')](_0x5a221f[_0xaea0('0x49')]);if(_0x6473cb&&_0x6473cb['recordingFormat']&&_0x6473cb[_0xaea0('0x5d')]!==_0xaea0('0x5e')){logger[_0xaea0('0xe')](_0xaea0('0x5f'),_0xaea0('0x47'));_0x44b7bb['recordingURL']=util[_0xaea0('0xf')](_0xaea0('0x48'),_0x5a221f[_0xaea0('0x49')],_0x44b7bb[_0xaea0('0x4a')],md5(_0x44b7bb[_0xaea0('0x4a')]));}headers[_0xaea0('0x4c')]=getAuth(_0x5a221f);return getUser(_0x5a221f,_0x3ea69c[_0xaea0('0x4d')])[_0xaea0('0x16')](function(_0x350351){_0x551dcc=_0x350351;logger['info'](_0xaea0('0x4e'),_0x551dcc['id']);return getEndUser(_0x5a221f,_0x44b7bb[_0xaea0('0x60')],_0x44b7bb[_0xaea0('0x61')]);})[_0xaea0('0x16')](function(_0x48a705){_0x220004=_0x48a705;logger[_0xaea0('0xe')](_0xaea0('0x51'),_0x220004['id']);return getTicket(_0x5a221f,_0x551dcc,_0x220004,_0x2e05e4,_0x44b7bb);})[_0xaea0('0x16')](function(_0x3b1a2a){if(_0x3b1a2a){logger[_0xaea0('0xe')](_0xaea0('0x62'),_0x3b1a2a['id']);switch(_0x5a221f[_0xaea0('0x3f')]){case _0xaea0('0x52'):logger[_0xaea0('0xe')]('[OUTBOUND]',_0xaea0('0x53'));return request({'uri':util[_0xaea0('0xf')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x5a221f[_0xaea0('0x23')],_0x551dcc['id'],_0x3b1a2a['id']),'method':'POST'});case _0xaea0('0x55'):logger[_0xaea0('0xe')](_0xaea0('0x5f'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xaea0('0xf')]('user:%s',_0x3ea69c['name']),_0xaea0('0x57'),{'uri':util['format'](_0xaea0('0x58'),_0x5a221f[_0xaea0('0x23')][_0xaea0('0x63')](_0xaea0('0x64'),''),_0x3b1a2a['id'])});break;default:logger['error']('[OUTBOUND]',_0xaea0('0x65'));}}})['catch'](function(_0x5e89f2){logger[_0xaea0('0x59')](_0xaea0('0x66'),util[_0xaea0('0x5c')](_0x5e89f2,{'showHidden':!![],'depth':null}));});};exports[_0xaea0('0x67')]=function(_0x20b323,_0x44d5d4,_0x506496,_0x164bd8,_0x353190,_0x1b705e){var _0x580fa7,_0x526b34;_0x1b705e[_0xaea0('0x23')]=intUtil[_0xaea0('0x44')](_0x1b705e[_0xaea0('0x23')]);_0x1b705e['serverUrl']=intUtil[_0xaea0('0x44')](_0x1b705e[_0xaea0('0x49')]);if(_0x353190&&_0x353190[_0xaea0('0x45')]){logger[_0xaea0('0xe')]('['+_0x44d5d4[_0xaea0('0x68')]['toUpperCase']()+']',_0xaea0('0x47'));_0x44d5d4[_0xaea0('0x4b')]=util[_0xaea0('0xf')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x1b705e[_0xaea0('0x49')],_0x44d5d4['uniqueid'],md5(_0x44d5d4[_0xaea0('0x4a')]));}else{_0x44d5d4[_0xaea0('0x4b')]='';}headers['Authorization']=getAuth(_0x1b705e);return getUser(_0x1b705e)[_0xaea0('0x16')](function(_0x268e38){_0x580fa7=_0x268e38;logger[_0xaea0('0xe')](_0xaea0('0x4e'),_0x580fa7['id']);return getEndUser(_0x1b705e,_0x44d5d4[_0xaea0('0x4f')],_0x44d5d4[_0xaea0('0x50')]);})[_0xaea0('0x16')](function(_0x826691){_0x526b34=_0x826691;logger['info'](_0xaea0('0x51'),_0x526b34['id']);return getTicket(_0x1b705e,_0x580fa7,_0x526b34,_0x506496,_0x44d5d4);})[_0xaea0('0x16')](function(_0xc94952){if(_0xc94952){logger['info']('The\x20Ticket\x20ID\x20is:',_0xc94952['id']);}})[_0xaea0('0x5a')](function(_0x4474ba){logger[_0xaea0('0x59')]('['+_0x44d5d4[_0xaea0('0x68')][_0xaea0('0x69')]()+']'+_0xaea0('0x6a'),util[_0xaea0('0x5c')](_0x4474ba,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x1b58=['picklist','type','nameField','customField','toLowerCase','idField','push','content','variableName','custom_fields','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','inspect','outbound','recordingFormat','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','%s/channels/voice/agents/%d/tickets/%d/display.json','%s/agent/tickets/%s','replace','toUpperCase','calleridnum','lastevent','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','ioredis','../../../../config/environment','redis','defaults','localhost','socket.io-emitter','application/json','info','format','%s/tickets.json','remoteUri','POST','merge','Tags','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','count','Agent\x20found!','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','results','filter','end-user','length','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','%s:%s','username','password','token','%s/token:%s','Basic\x20%s','toString','base64','debug','stringify','GET','map','forEach','includes','string'];(function(_0x3216ed,_0x1b78ae){var _0x1f7305=function(_0x5b4522){while(--_0x5b4522){_0x3216ed['push'](_0x3216ed['shift']());}};_0x1f7305(++_0x1b78ae);}(_0x1b58,0x9f));var _0x81b5=function(_0x5750fa,_0x57c0df){_0x5750fa=_0x5750fa-0x0;var _0x2aeb4e=_0x1b58[_0x5750fa];return _0x2aeb4e;};'use strict';var _=require('lodash');var rp=require(_0x81b5('0x0'));var md5=require(_0x81b5('0x1'));var util=require('util');var Redis=require(_0x81b5('0x2'));var intUtil=require('./util');var config=require(_0x81b5('0x3'));var logger=require('../../../../config/logger')('zendesk');config[_0x81b5('0x4')]=_[_0x81b5('0x5')](config[_0x81b5('0x4')],{'host':_0x81b5('0x6'),'port':0x18eb});var io=require(_0x81b5('0x7'))(new Redis(config[_0x81b5('0x4')]));function emit(_0x4edfc5,_0xfc6eb4,_0x4ce18a){io['to'](_0x4edfc5)['emit'](_0xfc6eb4,_0x4ce18a);}var headers={'Content-Type':'application/json','Accept':_0x81b5('0x8')};function getTicket(_0x5c8c9a,_0x10df74,_0x40bc65,_0x5769dd,_0x377d7c){logger[_0x81b5('0x9')]('Creating\x20new\x20ticket...');return request({'uri':util[_0x81b5('0xa')](_0x81b5('0xb'),_0x5c8c9a[_0x81b5('0xc')]),'method':_0x81b5('0xd'),'body':{'ticket':_[_0x81b5('0xe')]({'requester_id':_0x40bc65['id'],'submitter_id':_0x10df74?_0x10df74['id']:undefined,'assignee_id':_0x10df74?_0x10df74['id']:undefined,'tags':getTags(_0x5769dd[_0x81b5('0xf')],'name'),'subject':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x11')],_0x377d7c,'\x20'),'description':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x12')],_0x377d7c,'\x0a'),'comment':{'public':![],'body':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x12')],_0x377d7c,'\x0a')}},getCustomFields(_0x5769dd[_0x81b5('0x13')],_0x377d7c))}})[_0x81b5('0x14')](function(_0x5a6277){logger[_0x81b5('0x9')](_0x81b5('0x15'));return _0x5a6277[_0x81b5('0x16')];});}function getUser(_0x1385c7,_0x3de0c9){if(intUtil[_0x81b5('0x17')](_0x3de0c9)){logger[_0x81b5('0x9')](_0x81b5('0x18'),_0x3de0c9);return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x19'),_0x1385c7[_0x81b5('0xc')]),'qs':{'query':util['format']('type:user\x20role:agent\x20email:%s',_0x3de0c9)}})[_0x81b5('0x14')](function(_0x5982df){if(_0x5982df[_0x81b5('0x1a')]){logger['info'](_0x81b5('0x1b'));return _[_0x81b5('0x1c')](_0x5982df['results'],{'email':_0x3de0c9,'role':_0x81b5('0x1d')});}else{logger[_0x81b5('0x9')](_0x81b5('0x1e'));return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x1f'),_0x1385c7[_0x81b5('0xc')])})[_0x81b5('0x14')](function(_0x3e1867){logger[_0x81b5('0x9')](_0x81b5('0x20'));return _0x3e1867[_0x81b5('0x21')];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x1f'),_0x1385c7[_0x81b5('0xc')])})[_0x81b5('0x14')](function(_0x2c4c7e){logger[_0x81b5('0x9')](_0x81b5('0x20'));return _0x2c4c7e[_0x81b5('0x21')];});}}function getEndUser(_0x5e2542,_0x37b63a,_0x504fa8){logger['info'](_0x81b5('0x22'),_0x504fa8);return request({'uri':util[_0x81b5('0xa')]('%s/search.json',_0x5e2542[_0x81b5('0xc')]),'qs':{'query':util[_0x81b5('0xa')]('type:user\x20role:end-user\x20phone:%s',_0x504fa8)}})[_0x81b5('0x14')](function(_0x556516){var _0x3cf47;if(_0x556516[_0x81b5('0x23')]['length']){_0x556516[_0x81b5('0x23')]=_[_0x81b5('0x24')](_0x556516['results'],{'suspended':![],'role':_0x81b5('0x25')});if(_0x556516[_0x81b5('0x23')][_0x81b5('0x26')]){_0x3cf47=_[_0x81b5('0x27')](_0x556516[_0x81b5('0x23')]);}}if(_0x3cf47){logger[_0x81b5('0x9')]('Enduser\x20found!');return _0x3cf47;}else{logger[_0x81b5('0x9')](_0x81b5('0x28'));return request({'uri':util['format'](_0x81b5('0x29'),_0x5e2542[_0x81b5('0xc')]),'method':'POST','body':{'user':{'role':_0x81b5('0x25'),'name':util['format'](_0x81b5('0x2a'),_0x37b63a||_0x504fa8),'phone':_0x504fa8}}})[_0x81b5('0x14')](function(_0x2ab31d){logger[_0x81b5('0x9')](_0x81b5('0x2b'));return _0x2ab31d['user'];});}});}function getAuth(_0x1813f6){var _0x36bf90;if(_0x1813f6['authType']==='password'){_0x36bf90=util['format'](_0x81b5('0x2c'),_0x1813f6[_0x81b5('0x2d')],_0x1813f6[_0x81b5('0x2e')]);}else if(_0x1813f6['authType']===_0x81b5('0x2f')){_0x36bf90=util[_0x81b5('0xa')](_0x81b5('0x30'),_0x1813f6[_0x81b5('0x2d')],_0x1813f6[_0x81b5('0x2f')]);}return util['format'](_0x81b5('0x31'),new Buffer(_0x36bf90)[_0x81b5('0x32')](_0x81b5('0x33')));}function request(_0xf651f8){logger[_0x81b5('0x34')]('[HTTP]',JSON[_0x81b5('0x35')](_0xf651f8));return rp(_[_0x81b5('0x5')](_0xf651f8,{'method':_0x81b5('0x36'),'headers':headers,'json':!![]}));}function getTags(_0xca8f87,_0x28777a){var _0x4d83e4=[];if(_0xca8f87&&_0xca8f87[_0x81b5('0x26')]>0x0){_0x4d83e4=_[_0x81b5('0x37')](_0xca8f87,_0x28777a);}return _0x4d83e4;}function getCustomFields(_0x216cc9,_0x2db378){var _0xa7cbc2=[];var _0x24bb89={'custom_fields':[]};if(_0x216cc9[_0x81b5('0x26')]>0x0){_[_0x81b5('0x38')](_0x216cc9,function(_0x41f17d){if(_[_0x81b5('0x39')]([_0x81b5('0x3a'),_0x81b5('0x3b')],_0x41f17d[_0x81b5('0x3c')])&&_0x41f17d[_0x81b5('0x3d')]&&!_0x41f17d[_0x81b5('0x3e')]){_0x24bb89[_0x41f17d[_0x81b5('0x3d')][_0x81b5('0x3f')]()]=_0x41f17d['content'][_0x81b5('0x32')]();}else if(_[_0x81b5('0x39')](['string',_0x81b5('0x3b')],_0x41f17d['type'])&&_0x41f17d[_0x81b5('0x40')]&&_0x41f17d[_0x81b5('0x3e')]){_0x24bb89['custom_fields'][_0x81b5('0x41')]({'id':_0x41f17d['idField'],'value':_0x41f17d[_0x81b5('0x42')][_0x81b5('0x32')]()});}else if(_0x41f17d[_0x81b5('0x3c')]==='variable'&&_0x41f17d['variableName']&&_0x41f17d[_0x81b5('0x40')]&&_0x41f17d['customField']){_0x2db378[_0x41f17d[_0x81b5('0x43')]]&&_0x24bb89[_0x81b5('0x44')][_0x81b5('0x41')]({'id':_0x41f17d[_0x81b5('0x40')],'value':_0x2db378[_0x41f17d[_0x81b5('0x43')]][_0x81b5('0x32')]()});}else if(_0x41f17d[_0x81b5('0x3c')]===_0x81b5('0x45')&&_0x41f17d[_0x81b5('0x46')]&&_0x41f17d[_0x81b5('0x46')]['name']&&_0x41f17d['idField']&&_0x41f17d[_0x81b5('0x3e')]){_0x2db378[_0x41f17d[_0x81b5('0x46')][_0x81b5('0x47')][_0x81b5('0x3f')]()]&&_0x24bb89[_0x81b5('0x44')][_0x81b5('0x41')]({'id':_0x41f17d[_0x81b5('0x40')],'value':_0x2db378[_0x41f17d[_0x81b5('0x46')][_0x81b5('0x47')][_0x81b5('0x3f')]()][_0x81b5('0x32')]()});}});}return _0x24bb89;}exports[_0x81b5('0x48')]=function(_0x27dbd2,_0x2795c9,_0x3f4c34,_0x237525,_0x2ed138,_0x491ec0){var _0x4f46c2,_0x139de2;_0x491ec0['remoteUri']=intUtil[_0x81b5('0x49')](_0x491ec0['remoteUri']);_0x491ec0[_0x81b5('0x4a')]=intUtil[_0x81b5('0x49')](_0x491ec0[_0x81b5('0x4a')]);if(_0x2ed138&&_0x2ed138[_0x81b5('0x4b')]){logger[_0x81b5('0x9')]('[QUEUE]','Recording\x20is\x20enabled!');_0x2795c9[_0x81b5('0x4c')]=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x491ec0['serverUrl'],_0x2795c9[_0x81b5('0x4e')],md5(_0x2795c9[_0x81b5('0x4e')]));}else{_0x2795c9[_0x81b5('0x4c')]='';}headers[_0x81b5('0x4f')]=getAuth(_0x491ec0);return getUser(_0x491ec0,_0x237525[_0x81b5('0x50')])['then'](function(_0x2da034){_0x4f46c2=_0x2da034;logger[_0x81b5('0x9')](_0x81b5('0x51'),_0x4f46c2['id']);return getEndUser(_0x491ec0,_0x2795c9[_0x81b5('0x52')],_0x2795c9['calleridnum']);})['then'](function(_0x5b5331){_0x139de2=_0x5b5331;logger[_0x81b5('0x9')](_0x81b5('0x53'),_0x139de2['id']);return getTicket(_0x491ec0,_0x4f46c2,_0x139de2,_0x3f4c34,_0x2795c9);})[_0x81b5('0x14')](function(_0x321c1b){if(_0x321c1b){logger['info']('The\x20Ticket\x20ID\x20is:',_0x321c1b['id']);switch(_0x491ec0['type']){case _0x81b5('0x54'):logger[_0x81b5('0x9')](_0x81b5('0x55'),_0x81b5('0x56'));return request({'uri':util[_0x81b5('0xa')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x491ec0['remoteUri'],_0x4f46c2['id'],_0x321c1b['id']),'method':'POST'});case _0x81b5('0x57'):logger['info']('[QUEUE]',_0x81b5('0x58'));emit(util['format']('user:%s',_0x237525['name']),_0x81b5('0x59'),{'uri':util[_0x81b5('0xa')]('%s/agent/tickets/%s',_0x491ec0[_0x81b5('0xc')]['replace'](_0x81b5('0x5a'),''),_0x321c1b['id'])});break;default:logger[_0x81b5('0x5b')](_0x81b5('0x55'),_0x81b5('0x5c'));}}})[_0x81b5('0x5d')](function(_0x3d2c8f){logger['error']('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0x81b5('0x5e')](_0x3d2c8f,{'showHidden':!![],'depth':null}));});};exports[_0x81b5('0x5f')]=function(_0x53f175,_0x451df7,_0x5725ab,_0x46ca91,_0x330000,_0x3b09d4,_0x5ef622){var _0xada1cb,_0x517325;_0x3b09d4[_0x81b5('0xc')]=intUtil[_0x81b5('0x49')](_0x3b09d4[_0x81b5('0xc')]);_0x3b09d4[_0x81b5('0x4a')]=intUtil[_0x81b5('0x49')](_0x3b09d4['serverUrl']);if(_0x5ef622&&_0x5ef622['recordingFormat']&&_0x5ef622[_0x81b5('0x60')]!=='none'){logger[_0x81b5('0x9')]('[OUTBOUND]',_0x81b5('0x61'));_0x451df7[_0x81b5('0x4c')]=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x3b09d4['serverUrl'],_0x451df7['uniqueid'],md5(_0x451df7[_0x81b5('0x4e')]));}headers[_0x81b5('0x4f')]=getAuth(_0x3b09d4);return getUser(_0x3b09d4,_0x46ca91[_0x81b5('0x50')])[_0x81b5('0x14')](function(_0x5a9586){_0xada1cb=_0x5a9586;logger['info'](_0x81b5('0x51'),_0xada1cb['id']);return getEndUser(_0x3b09d4,_0x451df7[_0x81b5('0x62')],_0x451df7[_0x81b5('0x63')]);})[_0x81b5('0x14')](function(_0xbd87ae){_0x517325=_0xbd87ae;logger[_0x81b5('0x9')](_0x81b5('0x53'),_0x517325['id']);return getTicket(_0x3b09d4,_0xada1cb,_0x517325,_0x5725ab,_0x451df7);})['then'](function(_0x3c2285){if(_0x3c2285){logger[_0x81b5('0x9')](_0x81b5('0x64'),_0x3c2285['id']);switch(_0x3b09d4[_0x81b5('0x3c')]){case _0x81b5('0x54'):logger[_0x81b5('0x9')](_0x81b5('0x65'),_0x81b5('0x56'));return request({'uri':util['format'](_0x81b5('0x66'),_0x3b09d4[_0x81b5('0xc')],_0xada1cb['id'],_0x3c2285['id']),'method':_0x81b5('0xd')});case _0x81b5('0x57'):logger[_0x81b5('0x9')](_0x81b5('0x65'),_0x81b5('0x58'));emit(util['format']('user:%s',_0x46ca91[_0x81b5('0x47')]),_0x81b5('0x59'),{'uri':util[_0x81b5('0xa')](_0x81b5('0x67'),_0x3b09d4[_0x81b5('0xc')][_0x81b5('0x68')]('/api/v2',''),_0x3c2285['id'])});break;default:logger[_0x81b5('0x5b')](_0x81b5('0x65'),_0x81b5('0x5c'));}}})[_0x81b5('0x5d')](function(_0x3909c8){logger['error']('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0x81b5('0x5e')](_0x3909c8,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x57d61c,_0x5c364e,_0x1a9a9c,_0x53de0b,_0x5e0454,_0x34b51d){var _0xf0db4d,_0x1cb002;_0x34b51d[_0x81b5('0xc')]=intUtil[_0x81b5('0x49')](_0x34b51d['remoteUri']);_0x34b51d[_0x81b5('0x4a')]=intUtil['stripTrailingSlash'](_0x34b51d[_0x81b5('0x4a')]);if(_0x5e0454&&_0x5e0454[_0x81b5('0x4b')]){logger[_0x81b5('0x9')]('['+_0x5c364e['lastevent'][_0x81b5('0x69')]()+']',_0x81b5('0x61'));_0x5c364e['recordingURL']=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x34b51d[_0x81b5('0x4a')],_0x5c364e[_0x81b5('0x4e')],md5(_0x5c364e['uniqueid']));}else{_0x5c364e['recordingURL']='';}headers['Authorization']=getAuth(_0x34b51d);return getUser(_0x34b51d)[_0x81b5('0x14')](function(_0x3b662c){_0xf0db4d=_0x3b662c;logger[_0x81b5('0x9')](_0x81b5('0x51'),_0xf0db4d['id']);return getEndUser(_0x34b51d,_0x5c364e['calleridname'],_0x5c364e[_0x81b5('0x6a')]);})[_0x81b5('0x14')](function(_0x3e25d6){_0x1cb002=_0x3e25d6;logger[_0x81b5('0x9')]('The\x20Enduser\x20ID\x20is:',_0x1cb002['id']);return getTicket(_0x34b51d,_0xf0db4d,_0x1cb002,_0x1a9a9c,_0x5c364e);})['then'](function(_0x23a746){if(_0x23a746){logger[_0x81b5('0x9')]('The\x20Ticket\x20ID\x20is:',_0x23a746['id']);}})[_0x81b5('0x5d')](function(_0x106880){logger['error']('['+_0x5c364e[_0x81b5('0x6b')][_0x81b5('0x69')]()+']'+_0x81b5('0x6c'),util[_0x81b5('0x5e')](_0x106880,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff