// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x958f=['recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','newTab','trigger:browser:url','catch','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','util','ioredis','./util','../../../../config/logger','zendesk','defaults','localhost','socket.io-emitter','redis','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','getString','Subjects','Fields','then','Ticket\x20created!','ticket','Getting\x20agent\x20with\x20email','%s/search.json','count','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','type:user\x20role:end-user\x20phone:%s','results','length','filter','end-user','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','user','password','%s:%s','username','authType','token','base64','debug','[HTTP]','map','forEach','type','string','nameField','content','toString','idField','customField','custom_fields','push','variableName','customVariable','Variable','name','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!'];(function(_0x2955c9,_0x235353){var _0x584289=function(_0x14de37){while(--_0x14de37){_0x2955c9['push'](_0x2955c9['shift']());}};_0x584289(++_0x235353);}(_0x958f,0x16e));var _0xf958=function(_0x2dadb9,_0x42cfe6){_0x2dadb9=_0x2dadb9-0x0;var _0x2f0097=_0x958f[_0x2dadb9];return _0x2f0097;};'use strict';var _=require('lodash');var rp=require(_0xf958('0x0'));var md5=require(_0xf958('0x1'));var util=require(_0xf958('0x2'));var Redis=require(_0xf958('0x3'));var intUtil=require(_0xf958('0x4'));var config=require('../../../../config/environment');var logger=require(_0xf958('0x5'))(_0xf958('0x6'));config['redis']=_[_0xf958('0x7')](config['redis'],{'host':_0xf958('0x8'),'port':0x18eb});var io=require(_0xf958('0x9'))(new Redis(config[_0xf958('0xa')]));function emit(_0x55ebc5,_0x4f5a7a,_0x4769ad){io['to'](_0x55ebc5)[_0xf958('0xb')](_0x4f5a7a,_0x4769ad);}var headers={'Content-Type':_0xf958('0xc'),'Accept':_0xf958('0xc')};function getTicket(_0x44a0e0,_0x38ca8c,_0x3256f7,_0x1dacb9,_0x60d6a0){logger[_0xf958('0xd')](_0xf958('0xe'));return request({'uri':util[_0xf958('0xf')](_0xf958('0x10'),_0x44a0e0[_0xf958('0x11')]),'method':_0xf958('0x12'),'body':{'ticket':_['merge']({'requester_id':_0x3256f7['id'],'submitter_id':_0x38ca8c?_0x38ca8c['id']:undefined,'assignee_id':_0x38ca8c?_0x38ca8c['id']:undefined,'tags':getTags(_0x1dacb9['Tags'],'name'),'subject':intUtil[_0xf958('0x13')](_0x1dacb9[_0xf958('0x14')],_0x60d6a0,'\x20'),'description':intUtil['getString'](_0x1dacb9['Descriptions'],_0x60d6a0,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x1dacb9['Descriptions'],_0x60d6a0,'\x0a')}},getCustomFields(_0x1dacb9[_0xf958('0x15')],_0x60d6a0))}})[_0xf958('0x16')](function(_0xcdf4cf){logger['info'](_0xf958('0x17'));return _0xcdf4cf[_0xf958('0x18')];});}function getUser(_0x25dd16,_0x5d3a7b){if(intUtil['validateEmail'](_0x5d3a7b)){logger[_0xf958('0xd')](_0xf958('0x19'),_0x5d3a7b);return request({'uri':util[_0xf958('0xf')](_0xf958('0x1a'),_0x25dd16[_0xf958('0x11')]),'qs':{'query':util[_0xf958('0xf')]('type:user\x20role:agent\x20email:%s',_0x5d3a7b)}})[_0xf958('0x16')](function(_0x30f3ff){if(_0x30f3ff[_0xf958('0x1b')]){logger[_0xf958('0xd')]('Agent\x20found!');return _[_0xf958('0x1c')](_0x30f3ff['results'],{'email':_0x5d3a7b,'role':_0xf958('0x1d')});}else{logger[_0xf958('0xd')](_0xf958('0x1e'));return request({'uri':util[_0xf958('0xf')]('%s/users/me.json',_0x25dd16['remoteUri'])})[_0xf958('0x16')](function(_0x136533){logger[_0xf958('0xd')]('Admin\x20account\x20selected.');return _0x136533['user'];});}});}else{logger[_0xf958('0xd')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xf958('0xf')](_0xf958('0x1f'),_0x25dd16[_0xf958('0x11')])})[_0xf958('0x16')](function(_0x1634da){logger[_0xf958('0xd')](_0xf958('0x20'));return _0x1634da['user'];});}}function getEndUser(_0x269006,_0x5cc87c,_0x373fa9){logger[_0xf958('0xd')]('Searching\x20enduser\x20with\x20phone',_0x373fa9);return request({'uri':util[_0xf958('0xf')](_0xf958('0x1a'),_0x269006['remoteUri']),'qs':{'query':util['format'](_0xf958('0x21'),_0x373fa9)}})[_0xf958('0x16')](function(_0x2327aa){var _0x457166;if(_0x2327aa[_0xf958('0x22')][_0xf958('0x23')]){_0x2327aa[_0xf958('0x22')]=_[_0xf958('0x24')](_0x2327aa['results'],{'suspended':![],'role':_0xf958('0x25')});if(_0x2327aa[_0xf958('0x22')][_0xf958('0x23')]){_0x457166=_[_0xf958('0x26')](_0x2327aa[_0xf958('0x22')]);}}if(_0x457166){logger[_0xf958('0xd')]('Enduser\x20found!');return _0x457166;}else{logger[_0xf958('0xd')](_0xf958('0x27'));return request({'uri':util[_0xf958('0xf')](_0xf958('0x28'),_0x269006[_0xf958('0x11')]),'method':'POST','body':{'user':{'role':_0xf958('0x25'),'name':util[_0xf958('0xf')](_0xf958('0x29'),_0x5cc87c||_0x373fa9),'phone':_0x373fa9}}})[_0xf958('0x16')](function(_0xf10cd2){logger['info'](_0xf958('0x2a'));return _0xf10cd2[_0xf958('0x2b')];});}});}function getAuth(_0x1e8953){var _0x249477;if(_0x1e8953['authType']===_0xf958('0x2c')){_0x249477=util['format'](_0xf958('0x2d'),_0x1e8953[_0xf958('0x2e')],_0x1e8953[_0xf958('0x2c')]);}else if(_0x1e8953[_0xf958('0x2f')]===_0xf958('0x30')){_0x249477=util['format']('%s/token:%s',_0x1e8953[_0xf958('0x2e')],_0x1e8953[_0xf958('0x30')]);}return util[_0xf958('0xf')]('Basic\x20%s',new Buffer(_0x249477)['toString'](_0xf958('0x31')));}function request(_0x3e94ce){logger[_0xf958('0x32')](_0xf958('0x33'),JSON['stringify'](_0x3e94ce));return rp(_[_0xf958('0x7')](_0x3e94ce,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x5eaa44,_0x18ff06){var _0x3979c4=[];if(_0x5eaa44&&_0x5eaa44[_0xf958('0x23')]>0x0){_0x3979c4=_[_0xf958('0x34')](_0x5eaa44,_0x18ff06);}return _0x3979c4;}function getCustomFields(_0x49c768,_0x202ebf){var _0x47faa1=[];var _0x9567d0={'custom_fields':[]};if(_0x49c768[_0xf958('0x23')]>0x0){_[_0xf958('0x35')](_0x49c768,function(_0x27985e){if(_0x27985e[_0xf958('0x36')]===_0xf958('0x37')&&_0x27985e[_0xf958('0x38')]&&!_0x27985e['customField']){_0x9567d0[_0x27985e[_0xf958('0x38')]['toLowerCase']()]=_0x27985e[_0xf958('0x39')][_0xf958('0x3a')]();}else if(_0x27985e[_0xf958('0x36')]==='string'&&_0x27985e[_0xf958('0x3b')]&&_0x27985e[_0xf958('0x3c')]){_0x9567d0[_0xf958('0x3d')][_0xf958('0x3e')]({'id':_0x27985e[_0xf958('0x3b')],'value':_0x27985e[_0xf958('0x39')][_0xf958('0x3a')]()});}else if(_0x27985e[_0xf958('0x36')]==='variable'&&_0x27985e[_0xf958('0x3f')]&&_0x27985e[_0xf958('0x3b')]&&_0x27985e[_0xf958('0x3c')]){_0x202ebf[_0x27985e[_0xf958('0x3f')]]&&_0x9567d0[_0xf958('0x3d')]['push']({'id':_0x27985e[_0xf958('0x3b')],'value':_0x202ebf[_0x27985e['variableName']]['toString']()});}else if(_0x27985e['type']===_0xf958('0x40')&&_0x27985e[_0xf958('0x41')]&&_0x27985e[_0xf958('0x41')]['name']&&_0x27985e['idField']&&_0x27985e['customField']){_0x202ebf[_0x27985e[_0xf958('0x41')][_0xf958('0x42')]['toLowerCase']()]&&_0x9567d0[_0xf958('0x3d')][_0xf958('0x3e')]({'id':_0x27985e[_0xf958('0x3b')],'value':_0x202ebf[_0x27985e[_0xf958('0x41')][_0xf958('0x42')][_0xf958('0x43')]()]['toString']()});}});}return _0x9567d0;}exports[_0xf958('0x44')]=function(_0x29e9e8,_0x2c5a7b,_0xc0f9bd,_0x319d6c,_0x2eaa1e,_0xe04e46){var _0x1671fa,_0x55634c;_0xe04e46[_0xf958('0x11')]=intUtil[_0xf958('0x45')](_0xe04e46[_0xf958('0x11')]);_0xe04e46[_0xf958('0x46')]=intUtil['stripTrailingSlash'](_0xe04e46[_0xf958('0x46')]);if(_0x2eaa1e&&_0x2eaa1e[_0xf958('0x47')]){logger[_0xf958('0xd')](_0xf958('0x48'),_0xf958('0x49'));_0x2c5a7b[_0xf958('0x4a')]=util['format'](_0xf958('0x4b'),_0xe04e46[_0xf958('0x46')],_0x2c5a7b[_0xf958('0x4c')],md5(_0x2c5a7b[_0xf958('0x4c')]));}else{_0x2c5a7b['recordingURL']='';}headers[_0xf958('0x4d')]=getAuth(_0xe04e46);return getUser(_0xe04e46,_0x319d6c[_0xf958('0x4e')])[_0xf958('0x16')](function(_0x2c8daf){_0x1671fa=_0x2c8daf;logger['info'](_0xf958('0x4f'),_0x1671fa['id']);return getEndUser(_0xe04e46,_0x2c5a7b[_0xf958('0x50')],_0x2c5a7b[_0xf958('0x51')]);})[_0xf958('0x16')](function(_0x188d28){_0x55634c=_0x188d28;logger[_0xf958('0xd')](_0xf958('0x52'),_0x55634c['id']);return getTicket(_0xe04e46,_0x1671fa,_0x55634c,_0xc0f9bd,_0x2c5a7b);})[_0xf958('0x16')](function(_0x433455){if(_0x433455){logger[_0xf958('0xd')](_0xf958('0x53'),_0x433455['id']);switch(_0xe04e46[_0xf958('0x36')]){case _0xf958('0x54'):logger['info'](_0xf958('0x48'),_0xf958('0x55'));return request({'uri':util[_0xf958('0xf')](_0xf958('0x56'),_0xe04e46[_0xf958('0x11')],_0x1671fa['id'],_0x433455['id']),'method':_0xf958('0x12')});case'newTab':logger['info']('[QUEUE]',_0xf958('0x57'));emit(util[_0xf958('0xf')](_0xf958('0x58'),_0x319d6c[_0xf958('0x42')]),'trigger:browser:url',{'uri':util[_0xf958('0xf')](_0xf958('0x59'),_0xe04e46[_0xf958('0x11')][_0xf958('0x5a')](_0xf958('0x5b'),''),_0x433455['id'])});break;default:logger[_0xf958('0x5c')]('[QUEUE]',_0xf958('0x5d'));}}})['catch'](function(_0x2d845b){logger[_0xf958('0x5c')](_0xf958('0x5e'),util[_0xf958('0x5f')](_0x2d845b,{'showHidden':!![],'depth':null}));});};exports[_0xf958('0x60')]=function(_0x19e8fa,_0x4e041a,_0x13cbba,_0x344cca,_0x1db6d2,_0x2789ad,_0x4bc9d2){var _0x3f6d82,_0x3590cd;_0x2789ad[_0xf958('0x11')]=intUtil['stripTrailingSlash'](_0x2789ad[_0xf958('0x11')]);_0x2789ad[_0xf958('0x46')]=intUtil[_0xf958('0x45')](_0x2789ad['serverUrl']);if(_0x4bc9d2&&_0x4bc9d2[_0xf958('0x61')]&&_0x4bc9d2[_0xf958('0x61')]!==_0xf958('0x62')){logger[_0xf958('0xd')](_0xf958('0x63'),_0xf958('0x49'));_0x4e041a[_0xf958('0x4a')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2789ad[_0xf958('0x46')],_0x4e041a['uniqueid'],md5(_0x4e041a['uniqueid']));}headers[_0xf958('0x4d')]=getAuth(_0x2789ad);return getUser(_0x2789ad,_0x344cca[_0xf958('0x4e')])[_0xf958('0x16')](function(_0x43ac75){_0x3f6d82=_0x43ac75;logger['info']('The\x20User\x20ID\x20is:',_0x3f6d82['id']);return getEndUser(_0x2789ad,_0x4e041a[_0xf958('0x64')],_0x4e041a[_0xf958('0x65')]);})['then'](function(_0x51cb4d){_0x3590cd=_0x51cb4d;logger[_0xf958('0xd')](_0xf958('0x52'),_0x3590cd['id']);return getTicket(_0x2789ad,_0x3f6d82,_0x3590cd,_0x13cbba,_0x4e041a);})[_0xf958('0x16')](function(_0x2d3fde){if(_0x2d3fde){logger['info'](_0xf958('0x53'),_0x2d3fde['id']);switch(_0x2789ad[_0xf958('0x36')]){case _0xf958('0x54'):logger[_0xf958('0xd')]('[OUTBOUND]',_0xf958('0x55'));return request({'uri':util[_0xf958('0xf')](_0xf958('0x56'),_0x2789ad['remoteUri'],_0x3f6d82['id'],_0x2d3fde['id']),'method':_0xf958('0x12')});case _0xf958('0x66'):logger['info']('[OUTBOUND]',_0xf958('0x57'));emit(util[_0xf958('0xf')]('user:%s',_0x344cca[_0xf958('0x42')]),_0xf958('0x67'),{'uri':util[_0xf958('0xf')](_0xf958('0x59'),_0x2789ad[_0xf958('0x11')][_0xf958('0x5a')](_0xf958('0x5b'),''),_0x2d3fde['id'])});break;default:logger[_0xf958('0x5c')](_0xf958('0x63'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xf958('0x68')](function(_0x4aeaf2){logger[_0xf958('0x5c')](_0xf958('0x69'),util[_0xf958('0x5f')](_0x4aeaf2,{'showHidden':!![],'depth':null}));});};exports[_0xf958('0x6a')]=function(_0x5fa1de,_0x5d82b2,_0x12c6e2,_0x2a4e5a,_0x32997d,_0x50066d){var _0x3458b0,_0x42baa3;_0x50066d['remoteUri']=intUtil[_0xf958('0x45')](_0x50066d['remoteUri']);_0x50066d[_0xf958('0x46')]=intUtil[_0xf958('0x45')](_0x50066d[_0xf958('0x46')]);if(_0x32997d&&_0x32997d[_0xf958('0x47')]){logger[_0xf958('0xd')]('['+_0x5d82b2[_0xf958('0x6b')][_0xf958('0x6c')]()+']','Recording\x20is\x20enabled!');_0x5d82b2['recordingURL']=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x50066d['serverUrl'],_0x5d82b2[_0xf958('0x4c')],md5(_0x5d82b2[_0xf958('0x4c')]));}else{_0x5d82b2[_0xf958('0x4a')]='';}headers[_0xf958('0x4d')]=getAuth(_0x50066d);return getUser(_0x50066d)[_0xf958('0x16')](function(_0x11ba3f){_0x3458b0=_0x11ba3f;logger[_0xf958('0xd')](_0xf958('0x4f'),_0x3458b0['id']);return getEndUser(_0x50066d,_0x5d82b2[_0xf958('0x50')],_0x5d82b2[_0xf958('0x51')]);})[_0xf958('0x16')](function(_0x16c2b0){_0x42baa3=_0x16c2b0;logger[_0xf958('0xd')](_0xf958('0x52'),_0x42baa3['id']);return getTicket(_0x50066d,_0x3458b0,_0x42baa3,_0x12c6e2,_0x5d82b2);})[_0xf958('0x16')](function(_0x157f55){if(_0x157f55){logger[_0xf958('0xd')](_0xf958('0x53'),_0x157f55['id']);}})[_0xf958('0x68')](function(_0x33c6d9){logger[_0xf958('0x5c')]('['+_0x5d82b2['lastevent'][_0xf958('0x6c')]()+']'+_0xf958('0x6d'),util[_0xf958('0x5f')](_0x33c6d9,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x1b58=['picklist','type','nameField','customField','toLowerCase','idField','push','content','variableName','custom_fields','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','inspect','outbound','recordingFormat','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','%s/channels/voice/agents/%d/tickets/%d/display.json','%s/agent/tickets/%s','replace','toUpperCase','calleridnum','lastevent','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','ioredis','../../../../config/environment','redis','defaults','localhost','socket.io-emitter','application/json','info','format','%s/tickets.json','remoteUri','POST','merge','Tags','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','count','Agent\x20found!','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','results','filter','end-user','length','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','%s:%s','username','password','token','%s/token:%s','Basic\x20%s','toString','base64','debug','stringify','GET','map','forEach','includes','string'];(function(_0x3216ed,_0x1b78ae){var _0x1f7305=function(_0x5b4522){while(--_0x5b4522){_0x3216ed['push'](_0x3216ed['shift']());}};_0x1f7305(++_0x1b78ae);}(_0x1b58,0x9f));var _0x81b5=function(_0x5750fa,_0x57c0df){_0x5750fa=_0x5750fa-0x0;var _0x2aeb4e=_0x1b58[_0x5750fa];return _0x2aeb4e;};'use strict';var _=require('lodash');var rp=require(_0x81b5('0x0'));var md5=require(_0x81b5('0x1'));var util=require('util');var Redis=require(_0x81b5('0x2'));var intUtil=require('./util');var config=require(_0x81b5('0x3'));var logger=require('../../../../config/logger')('zendesk');config[_0x81b5('0x4')]=_[_0x81b5('0x5')](config[_0x81b5('0x4')],{'host':_0x81b5('0x6'),'port':0x18eb});var io=require(_0x81b5('0x7'))(new Redis(config[_0x81b5('0x4')]));function emit(_0x4edfc5,_0xfc6eb4,_0x4ce18a){io['to'](_0x4edfc5)['emit'](_0xfc6eb4,_0x4ce18a);}var headers={'Content-Type':'application/json','Accept':_0x81b5('0x8')};function getTicket(_0x5c8c9a,_0x10df74,_0x40bc65,_0x5769dd,_0x377d7c){logger[_0x81b5('0x9')]('Creating\x20new\x20ticket...');return request({'uri':util[_0x81b5('0xa')](_0x81b5('0xb'),_0x5c8c9a[_0x81b5('0xc')]),'method':_0x81b5('0xd'),'body':{'ticket':_[_0x81b5('0xe')]({'requester_id':_0x40bc65['id'],'submitter_id':_0x10df74?_0x10df74['id']:undefined,'assignee_id':_0x10df74?_0x10df74['id']:undefined,'tags':getTags(_0x5769dd[_0x81b5('0xf')],'name'),'subject':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x11')],_0x377d7c,'\x20'),'description':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x12')],_0x377d7c,'\x0a'),'comment':{'public':![],'body':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x12')],_0x377d7c,'\x0a')}},getCustomFields(_0x5769dd[_0x81b5('0x13')],_0x377d7c))}})[_0x81b5('0x14')](function(_0x5a6277){logger[_0x81b5('0x9')](_0x81b5('0x15'));return _0x5a6277[_0x81b5('0x16')];});}function getUser(_0x1385c7,_0x3de0c9){if(intUtil[_0x81b5('0x17')](_0x3de0c9)){logger[_0x81b5('0x9')](_0x81b5('0x18'),_0x3de0c9);return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x19'),_0x1385c7[_0x81b5('0xc')]),'qs':{'query':util['format']('type:user\x20role:agent\x20email:%s',_0x3de0c9)}})[_0x81b5('0x14')](function(_0x5982df){if(_0x5982df[_0x81b5('0x1a')]){logger['info'](_0x81b5('0x1b'));return _[_0x81b5('0x1c')](_0x5982df['results'],{'email':_0x3de0c9,'role':_0x81b5('0x1d')});}else{logger[_0x81b5('0x9')](_0x81b5('0x1e'));return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x1f'),_0x1385c7[_0x81b5('0xc')])})[_0x81b5('0x14')](function(_0x3e1867){logger[_0x81b5('0x9')](_0x81b5('0x20'));return _0x3e1867[_0x81b5('0x21')];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x1f'),_0x1385c7[_0x81b5('0xc')])})[_0x81b5('0x14')](function(_0x2c4c7e){logger[_0x81b5('0x9')](_0x81b5('0x20'));return _0x2c4c7e[_0x81b5('0x21')];});}}function getEndUser(_0x5e2542,_0x37b63a,_0x504fa8){logger['info'](_0x81b5('0x22'),_0x504fa8);return request({'uri':util[_0x81b5('0xa')]('%s/search.json',_0x5e2542[_0x81b5('0xc')]),'qs':{'query':util[_0x81b5('0xa')]('type:user\x20role:end-user\x20phone:%s',_0x504fa8)}})[_0x81b5('0x14')](function(_0x556516){var _0x3cf47;if(_0x556516[_0x81b5('0x23')]['length']){_0x556516[_0x81b5('0x23')]=_[_0x81b5('0x24')](_0x556516['results'],{'suspended':![],'role':_0x81b5('0x25')});if(_0x556516[_0x81b5('0x23')][_0x81b5('0x26')]){_0x3cf47=_[_0x81b5('0x27')](_0x556516[_0x81b5('0x23')]);}}if(_0x3cf47){logger[_0x81b5('0x9')]('Enduser\x20found!');return _0x3cf47;}else{logger[_0x81b5('0x9')](_0x81b5('0x28'));return request({'uri':util['format'](_0x81b5('0x29'),_0x5e2542[_0x81b5('0xc')]),'method':'POST','body':{'user':{'role':_0x81b5('0x25'),'name':util['format'](_0x81b5('0x2a'),_0x37b63a||_0x504fa8),'phone':_0x504fa8}}})[_0x81b5('0x14')](function(_0x2ab31d){logger[_0x81b5('0x9')](_0x81b5('0x2b'));return _0x2ab31d['user'];});}});}function getAuth(_0x1813f6){var _0x36bf90;if(_0x1813f6['authType']==='password'){_0x36bf90=util['format'](_0x81b5('0x2c'),_0x1813f6[_0x81b5('0x2d')],_0x1813f6[_0x81b5('0x2e')]);}else if(_0x1813f6['authType']===_0x81b5('0x2f')){_0x36bf90=util[_0x81b5('0xa')](_0x81b5('0x30'),_0x1813f6[_0x81b5('0x2d')],_0x1813f6[_0x81b5('0x2f')]);}return util['format'](_0x81b5('0x31'),new Buffer(_0x36bf90)[_0x81b5('0x32')](_0x81b5('0x33')));}function request(_0xf651f8){logger[_0x81b5('0x34')]('[HTTP]',JSON[_0x81b5('0x35')](_0xf651f8));return rp(_[_0x81b5('0x5')](_0xf651f8,{'method':_0x81b5('0x36'),'headers':headers,'json':!![]}));}function getTags(_0xca8f87,_0x28777a){var _0x4d83e4=[];if(_0xca8f87&&_0xca8f87[_0x81b5('0x26')]>0x0){_0x4d83e4=_[_0x81b5('0x37')](_0xca8f87,_0x28777a);}return _0x4d83e4;}function getCustomFields(_0x216cc9,_0x2db378){var _0xa7cbc2=[];var _0x24bb89={'custom_fields':[]};if(_0x216cc9[_0x81b5('0x26')]>0x0){_[_0x81b5('0x38')](_0x216cc9,function(_0x41f17d){if(_[_0x81b5('0x39')]([_0x81b5('0x3a'),_0x81b5('0x3b')],_0x41f17d[_0x81b5('0x3c')])&&_0x41f17d[_0x81b5('0x3d')]&&!_0x41f17d[_0x81b5('0x3e')]){_0x24bb89[_0x41f17d[_0x81b5('0x3d')][_0x81b5('0x3f')]()]=_0x41f17d['content'][_0x81b5('0x32')]();}else if(_[_0x81b5('0x39')](['string',_0x81b5('0x3b')],_0x41f17d['type'])&&_0x41f17d[_0x81b5('0x40')]&&_0x41f17d[_0x81b5('0x3e')]){_0x24bb89['custom_fields'][_0x81b5('0x41')]({'id':_0x41f17d['idField'],'value':_0x41f17d[_0x81b5('0x42')][_0x81b5('0x32')]()});}else if(_0x41f17d[_0x81b5('0x3c')]==='variable'&&_0x41f17d['variableName']&&_0x41f17d[_0x81b5('0x40')]&&_0x41f17d['customField']){_0x2db378[_0x41f17d[_0x81b5('0x43')]]&&_0x24bb89[_0x81b5('0x44')][_0x81b5('0x41')]({'id':_0x41f17d[_0x81b5('0x40')],'value':_0x2db378[_0x41f17d[_0x81b5('0x43')]][_0x81b5('0x32')]()});}else if(_0x41f17d[_0x81b5('0x3c')]===_0x81b5('0x45')&&_0x41f17d[_0x81b5('0x46')]&&_0x41f17d[_0x81b5('0x46')]['name']&&_0x41f17d['idField']&&_0x41f17d[_0x81b5('0x3e')]){_0x2db378[_0x41f17d[_0x81b5('0x46')][_0x81b5('0x47')][_0x81b5('0x3f')]()]&&_0x24bb89[_0x81b5('0x44')][_0x81b5('0x41')]({'id':_0x41f17d[_0x81b5('0x40')],'value':_0x2db378[_0x41f17d[_0x81b5('0x46')][_0x81b5('0x47')][_0x81b5('0x3f')]()][_0x81b5('0x32')]()});}});}return _0x24bb89;}exports[_0x81b5('0x48')]=function(_0x27dbd2,_0x2795c9,_0x3f4c34,_0x237525,_0x2ed138,_0x491ec0){var _0x4f46c2,_0x139de2;_0x491ec0['remoteUri']=intUtil[_0x81b5('0x49')](_0x491ec0['remoteUri']);_0x491ec0[_0x81b5('0x4a')]=intUtil[_0x81b5('0x49')](_0x491ec0[_0x81b5('0x4a')]);if(_0x2ed138&&_0x2ed138[_0x81b5('0x4b')]){logger[_0x81b5('0x9')]('[QUEUE]','Recording\x20is\x20enabled!');_0x2795c9[_0x81b5('0x4c')]=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x491ec0['serverUrl'],_0x2795c9[_0x81b5('0x4e')],md5(_0x2795c9[_0x81b5('0x4e')]));}else{_0x2795c9[_0x81b5('0x4c')]='';}headers[_0x81b5('0x4f')]=getAuth(_0x491ec0);return getUser(_0x491ec0,_0x237525[_0x81b5('0x50')])['then'](function(_0x2da034){_0x4f46c2=_0x2da034;logger[_0x81b5('0x9')](_0x81b5('0x51'),_0x4f46c2['id']);return getEndUser(_0x491ec0,_0x2795c9[_0x81b5('0x52')],_0x2795c9['calleridnum']);})['then'](function(_0x5b5331){_0x139de2=_0x5b5331;logger[_0x81b5('0x9')](_0x81b5('0x53'),_0x139de2['id']);return getTicket(_0x491ec0,_0x4f46c2,_0x139de2,_0x3f4c34,_0x2795c9);})[_0x81b5('0x14')](function(_0x321c1b){if(_0x321c1b){logger['info']('The\x20Ticket\x20ID\x20is:',_0x321c1b['id']);switch(_0x491ec0['type']){case _0x81b5('0x54'):logger[_0x81b5('0x9')](_0x81b5('0x55'),_0x81b5('0x56'));return request({'uri':util[_0x81b5('0xa')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x491ec0['remoteUri'],_0x4f46c2['id'],_0x321c1b['id']),'method':'POST'});case _0x81b5('0x57'):logger['info']('[QUEUE]',_0x81b5('0x58'));emit(util['format']('user:%s',_0x237525['name']),_0x81b5('0x59'),{'uri':util[_0x81b5('0xa')]('%s/agent/tickets/%s',_0x491ec0[_0x81b5('0xc')]['replace'](_0x81b5('0x5a'),''),_0x321c1b['id'])});break;default:logger[_0x81b5('0x5b')](_0x81b5('0x55'),_0x81b5('0x5c'));}}})[_0x81b5('0x5d')](function(_0x3d2c8f){logger['error']('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0x81b5('0x5e')](_0x3d2c8f,{'showHidden':!![],'depth':null}));});};exports[_0x81b5('0x5f')]=function(_0x53f175,_0x451df7,_0x5725ab,_0x46ca91,_0x330000,_0x3b09d4,_0x5ef622){var _0xada1cb,_0x517325;_0x3b09d4[_0x81b5('0xc')]=intUtil[_0x81b5('0x49')](_0x3b09d4[_0x81b5('0xc')]);_0x3b09d4[_0x81b5('0x4a')]=intUtil[_0x81b5('0x49')](_0x3b09d4['serverUrl']);if(_0x5ef622&&_0x5ef622['recordingFormat']&&_0x5ef622[_0x81b5('0x60')]!=='none'){logger[_0x81b5('0x9')]('[OUTBOUND]',_0x81b5('0x61'));_0x451df7[_0x81b5('0x4c')]=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x3b09d4['serverUrl'],_0x451df7['uniqueid'],md5(_0x451df7[_0x81b5('0x4e')]));}headers[_0x81b5('0x4f')]=getAuth(_0x3b09d4);return getUser(_0x3b09d4,_0x46ca91[_0x81b5('0x50')])[_0x81b5('0x14')](function(_0x5a9586){_0xada1cb=_0x5a9586;logger['info'](_0x81b5('0x51'),_0xada1cb['id']);return getEndUser(_0x3b09d4,_0x451df7[_0x81b5('0x62')],_0x451df7[_0x81b5('0x63')]);})[_0x81b5('0x14')](function(_0xbd87ae){_0x517325=_0xbd87ae;logger[_0x81b5('0x9')](_0x81b5('0x53'),_0x517325['id']);return getTicket(_0x3b09d4,_0xada1cb,_0x517325,_0x5725ab,_0x451df7);})['then'](function(_0x3c2285){if(_0x3c2285){logger[_0x81b5('0x9')](_0x81b5('0x64'),_0x3c2285['id']);switch(_0x3b09d4[_0x81b5('0x3c')]){case _0x81b5('0x54'):logger[_0x81b5('0x9')](_0x81b5('0x65'),_0x81b5('0x56'));return request({'uri':util['format'](_0x81b5('0x66'),_0x3b09d4[_0x81b5('0xc')],_0xada1cb['id'],_0x3c2285['id']),'method':_0x81b5('0xd')});case _0x81b5('0x57'):logger[_0x81b5('0x9')](_0x81b5('0x65'),_0x81b5('0x58'));emit(util['format']('user:%s',_0x46ca91[_0x81b5('0x47')]),_0x81b5('0x59'),{'uri':util[_0x81b5('0xa')](_0x81b5('0x67'),_0x3b09d4[_0x81b5('0xc')][_0x81b5('0x68')]('/api/v2',''),_0x3c2285['id'])});break;default:logger[_0x81b5('0x5b')](_0x81b5('0x65'),_0x81b5('0x5c'));}}})[_0x81b5('0x5d')](function(_0x3909c8){logger['error']('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0x81b5('0x5e')](_0x3909c8,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x57d61c,_0x5c364e,_0x1a9a9c,_0x53de0b,_0x5e0454,_0x34b51d){var _0xf0db4d,_0x1cb002;_0x34b51d[_0x81b5('0xc')]=intUtil[_0x81b5('0x49')](_0x34b51d['remoteUri']);_0x34b51d[_0x81b5('0x4a')]=intUtil['stripTrailingSlash'](_0x34b51d[_0x81b5('0x4a')]);if(_0x5e0454&&_0x5e0454[_0x81b5('0x4b')]){logger[_0x81b5('0x9')]('['+_0x5c364e['lastevent'][_0x81b5('0x69')]()+']',_0x81b5('0x61'));_0x5c364e['recordingURL']=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x34b51d[_0x81b5('0x4a')],_0x5c364e[_0x81b5('0x4e')],md5(_0x5c364e['uniqueid']));}else{_0x5c364e['recordingURL']='';}headers['Authorization']=getAuth(_0x34b51d);return getUser(_0x34b51d)[_0x81b5('0x14')](function(_0x3b662c){_0xf0db4d=_0x3b662c;logger[_0x81b5('0x9')](_0x81b5('0x51'),_0xf0db4d['id']);return getEndUser(_0x34b51d,_0x5c364e['calleridname'],_0x5c364e[_0x81b5('0x6a')]);})[_0x81b5('0x14')](function(_0x3e25d6){_0x1cb002=_0x3e25d6;logger[_0x81b5('0x9')]('The\x20Enduser\x20ID\x20is:',_0x1cb002['id']);return getTicket(_0x34b51d,_0xf0db4d,_0x1cb002,_0x1a9a9c,_0x5c364e);})['then'](function(_0x23a746){if(_0x23a746){logger[_0x81b5('0x9')]('The\x20Ticket\x20ID\x20is:',_0x23a746['id']);}})[_0x81b5('0x5d')](function(_0x106880){logger['error']('['+_0x5c364e[_0x81b5('0x6b')][_0x81b5('0x69')]()+']'+_0x81b5('0x6c'),util[_0x81b5('0x5e')](_0x106880,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff