// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x88a4=['[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','%s/agent/tickets/%s','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','unmanaged','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','Subjects','Descriptions','getString','Fields','then','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','results','agent','user','%s/users/me.json','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','length','filter','end-user','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','username','%s/token:%s','token','toString','[HTTP]','GET','map','includes','string','picklist','type','nameField','customField','toLowerCase','content','idField','push','variable','variableName','custom_fields','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','calleridname','calleridnum','The\x20Ticket\x20ID\x20is:','integrationTab','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch'];(function(_0x321bb2,_0x202794){var _0x9c12ed=function(_0x263dd3){while(--_0x263dd3){_0x321bb2['push'](_0x321bb2['shift']());}};_0x9c12ed(++_0x202794);}(_0x88a4,0x7f));var _0x488a=function(_0x5e4735,_0x29ea60){_0x5e4735=_0x5e4735-0x0;var _0x82b77d=_0x88a4[_0x5e4735];return _0x82b77d;};'use strict';var _=require(_0x488a('0x0'));var rp=require(_0x488a('0x1'));var md5=require(_0x488a('0x2'));var util=require('util');var Redis=require(_0x488a('0x3'));var intUtil=require(_0x488a('0x4'));var config=require(_0x488a('0x5'));var logger=require(_0x488a('0x6'))(_0x488a('0x7'));config[_0x488a('0x8')]=_[_0x488a('0x9')](config[_0x488a('0x8')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x488a('0x8')]));function emit(_0xe34ad1,_0x25a3ec,_0x54c348){io['to'](_0xe34ad1)[_0x488a('0xa')](_0x25a3ec,_0x54c348);}var headers={'Content-Type':_0x488a('0xb'),'Accept':'application/json'};function getTicket(_0x146868,_0xc28960,_0x3327fb,_0x6b9a23,_0x109859){logger[_0x488a('0xc')](_0x488a('0xd'));return request({'uri':util[_0x488a('0xe')](_0x488a('0xf'),_0x146868[_0x488a('0x10')]),'method':_0x488a('0x11'),'body':{'ticket':_[_0x488a('0x12')]({'requester_id':_0x3327fb['id'],'submitter_id':_0xc28960?_0xc28960['id']:undefined,'assignee_id':_0xc28960?_0xc28960['id']:undefined,'tags':getTags(_0x6b9a23[_0x488a('0x13')],'name'),'subject':intUtil['getString'](_0x6b9a23[_0x488a('0x14')],_0x109859,'\x20'),'description':intUtil['getString'](_0x6b9a23[_0x488a('0x15')],_0x109859,'\x0a'),'comment':{'public':![],'body':intUtil[_0x488a('0x16')](_0x6b9a23[_0x488a('0x15')],_0x109859,'\x0a')}},getCustomFields(_0x6b9a23[_0x488a('0x17')],_0x109859))}})[_0x488a('0x18')](function(_0x576b64){logger[_0x488a('0xc')]('Ticket\x20created!');return _0x576b64[_0x488a('0x19')];});}function getUser(_0x317371,_0x2adb6e){if(intUtil[_0x488a('0x1a')](_0x2adb6e)){logger[_0x488a('0xc')](_0x488a('0x1b'),_0x2adb6e);return request({'uri':util['format'](_0x488a('0x1c'),_0x317371['remoteUri']),'qs':{'query':util[_0x488a('0xe')](_0x488a('0x1d'),_0x2adb6e)}})[_0x488a('0x18')](function(_0x18d8bc){if(_0x18d8bc[_0x488a('0x1e')]){logger[_0x488a('0xc')](_0x488a('0x1f'));return _['find'](_0x18d8bc[_0x488a('0x20')],{'email':_0x2adb6e,'role':_0x488a('0x21')});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x488a('0xe')]('%s/users/me.json',_0x317371[_0x488a('0x10')])})[_0x488a('0x18')](function(_0x1e5191){logger['info']('Admin\x20account\x20selected.');return _0x1e5191[_0x488a('0x22')];});}});}else{logger[_0x488a('0xc')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x488a('0xe')](_0x488a('0x23'),_0x317371[_0x488a('0x10')])})[_0x488a('0x18')](function(_0x388e53){logger[_0x488a('0xc')](_0x488a('0x24'));return _0x388e53[_0x488a('0x22')];});}}function getEndUser(_0x441eae,_0x5619a9,_0x2f635f){logger[_0x488a('0xc')](_0x488a('0x25'),_0x2f635f);return request({'uri':util[_0x488a('0xe')](_0x488a('0x1c'),_0x441eae[_0x488a('0x10')]),'qs':{'query':util[_0x488a('0xe')]('type:user\x20role:end-user\x20phone:%s',_0x2f635f)}})[_0x488a('0x18')](function(_0x530fa5){var _0x3dbba9;if(_0x530fa5[_0x488a('0x20')][_0x488a('0x26')]){_0x530fa5[_0x488a('0x20')]=_[_0x488a('0x27')](_0x530fa5['results'],{'suspended':![],'role':_0x488a('0x28')});if(_0x530fa5['results']['length']){_0x3dbba9=_[_0x488a('0x29')](_0x530fa5[_0x488a('0x20')]);}}if(_0x3dbba9){logger[_0x488a('0xc')]('Enduser\x20found!');return _0x3dbba9;}else{logger['info'](_0x488a('0x2a'));return request({'uri':util['format'](_0x488a('0x2b'),_0x441eae[_0x488a('0x10')]),'method':_0x488a('0x11'),'body':{'user':{'role':_0x488a('0x28'),'name':util[_0x488a('0xe')](_0x488a('0x2c'),_0x5619a9||_0x2f635f),'phone':_0x2f635f}}})[_0x488a('0x18')](function(_0x45f909){logger[_0x488a('0xc')](_0x488a('0x2d'));return _0x45f909[_0x488a('0x22')];});}});}function getAuth(_0x25ea71){var _0x3b77f6;if(_0x25ea71[_0x488a('0x2e')]===_0x488a('0x2f')){_0x3b77f6=util[_0x488a('0xe')](_0x488a('0x30'),_0x25ea71[_0x488a('0x31')],_0x25ea71[_0x488a('0x2f')]);}else if(_0x25ea71[_0x488a('0x2e')]==='token'){_0x3b77f6=util[_0x488a('0xe')](_0x488a('0x32'),_0x25ea71['username'],_0x25ea71[_0x488a('0x33')]);}return util[_0x488a('0xe')]('Basic\x20%s',new Buffer(_0x3b77f6)[_0x488a('0x34')]('base64'));}function request(_0x613928){logger['debug'](_0x488a('0x35'),JSON['stringify'](_0x613928));return rp(_['defaults'](_0x613928,{'method':_0x488a('0x36'),'headers':headers,'json':!![]}));}function getTags(_0x339b97,_0x422fa1){var _0x130d95=[];if(_0x339b97&&_0x339b97[_0x488a('0x26')]>0x0){_0x130d95=_[_0x488a('0x37')](_0x339b97,_0x422fa1);}return _0x130d95;}function getCustomFields(_0x23acb2,_0x55e33f){var _0x126f49=[];var _0x466b0b={'custom_fields':[]};if(_0x23acb2[_0x488a('0x26')]>0x0){_['forEach'](_0x23acb2,function(_0x48d30d){if(_[_0x488a('0x38')]([_0x488a('0x39'),_0x488a('0x3a')],_0x48d30d[_0x488a('0x3b')])&&_0x48d30d[_0x488a('0x3c')]&&!_0x48d30d[_0x488a('0x3d')]){_0x466b0b[_0x48d30d[_0x488a('0x3c')][_0x488a('0x3e')]()]=_0x48d30d[_0x488a('0x3f')][_0x488a('0x34')]();}else if(_[_0x488a('0x38')]([_0x488a('0x39'),_0x488a('0x3a')],_0x48d30d['type'])&&_0x48d30d[_0x488a('0x40')]&&_0x48d30d[_0x488a('0x3d')]){_0x466b0b['custom_fields'][_0x488a('0x41')]({'id':_0x48d30d[_0x488a('0x40')],'value':_0x48d30d[_0x488a('0x3f')][_0x488a('0x34')]()});}else if(_0x48d30d[_0x488a('0x3b')]===_0x488a('0x42')&&_0x48d30d[_0x488a('0x43')]&&_0x48d30d[_0x488a('0x40')]&&_0x48d30d[_0x488a('0x3d')]){_0x55e33f[_0x48d30d[_0x488a('0x43')]]&&_0x466b0b[_0x488a('0x44')]['push']({'id':_0x48d30d[_0x488a('0x40')],'value':_0x55e33f[_0x48d30d[_0x488a('0x43')]][_0x488a('0x34')]()});}else if(_0x48d30d[_0x488a('0x3b')]==='customVariable'&&_0x48d30d['Variable']&&_0x48d30d[_0x488a('0x45')][_0x488a('0x46')]&&_0x48d30d[_0x488a('0x40')]&&_0x48d30d[_0x488a('0x3d')]){_0x55e33f[_0x48d30d[_0x488a('0x45')][_0x488a('0x46')][_0x488a('0x3e')]()]&&_0x466b0b['custom_fields']['push']({'id':_0x48d30d[_0x488a('0x40')],'value':_0x55e33f[_0x48d30d[_0x488a('0x45')][_0x488a('0x46')][_0x488a('0x3e')]()][_0x488a('0x34')]()});}});}return _0x466b0b;}exports[_0x488a('0x47')]=function(_0x388ac1,_0x2b0380,_0x527672,_0x7c7cb0,_0x1b60c1,_0x3a8dbb){var _0x1fea69,_0x12ffc6;_0x3a8dbb['remoteUri']=intUtil[_0x488a('0x48')](_0x3a8dbb['remoteUri']);_0x3a8dbb[_0x488a('0x49')]=intUtil[_0x488a('0x48')](_0x3a8dbb[_0x488a('0x49')]);if(_0x1b60c1&&_0x1b60c1[_0x488a('0x4a')]){logger[_0x488a('0xc')](_0x488a('0x4b'),'Recording\x20is\x20enabled!');_0x2b0380[_0x488a('0x4c')]=util['format'](_0x488a('0x4d'),_0x3a8dbb[_0x488a('0x49')],_0x2b0380[_0x488a('0x4e')],md5(_0x2b0380['uniqueid']));}else{_0x2b0380['recordingURL']='';}headers[_0x488a('0x4f')]=getAuth(_0x3a8dbb);return getUser(_0x3a8dbb,_0x7c7cb0[_0x488a('0x50')])[_0x488a('0x18')](function(_0x2069e4){_0x1fea69=_0x2069e4;logger['info']('The\x20User\x20ID\x20is:',_0x1fea69['id']);return getEndUser(_0x3a8dbb,_0x2b0380[_0x488a('0x51')],_0x2b0380[_0x488a('0x52')]);})['then'](function(_0x15bf06){_0x12ffc6=_0x15bf06;logger[_0x488a('0xc')]('The\x20Enduser\x20ID\x20is:',_0x12ffc6['id']);return getTicket(_0x3a8dbb,_0x1fea69,_0x12ffc6,_0x527672,_0x2b0380);})[_0x488a('0x18')](function(_0x3a19c9){if(_0x3a19c9){logger[_0x488a('0xc')](_0x488a('0x53'),_0x3a19c9['id']);switch(_0x3a8dbb['type']){case _0x488a('0x54'):logger[_0x488a('0xc')](_0x488a('0x4b'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util['format'](_0x488a('0x55'),_0x3a8dbb[_0x488a('0x10')],_0x1fea69['id'],_0x3a19c9['id']),'method':_0x488a('0x11')});case _0x488a('0x56'):logger['info'](_0x488a('0x4b'),_0x488a('0x57'));emit(util['format'](_0x488a('0x58'),_0x7c7cb0[_0x488a('0x46')]),_0x488a('0x59'),{'uri':util['format']('%s/agent/tickets/%s',_0x3a8dbb[_0x488a('0x10')][_0x488a('0x5a')](_0x488a('0x5b'),''),_0x3a19c9['id'])});break;default:logger[_0x488a('0x5c')]('[QUEUE]',_0x488a('0x5d'));}}})[_0x488a('0x5e')](function(_0x5ac111){logger[_0x488a('0x5c')](_0x488a('0x5f'),util['inspect'](_0x5ac111,{'showHidden':!![],'depth':null}));});};exports[_0x488a('0x60')]=function(_0x5d2856,_0x109f8d,_0x46e9c9,_0x5a91ae,_0x2cd4e1,_0x137460,_0x66b6c1){var _0x36f31b,_0x49ad6b;_0x137460[_0x488a('0x10')]=intUtil[_0x488a('0x48')](_0x137460[_0x488a('0x10')]);_0x137460[_0x488a('0x49')]=intUtil['stripTrailingSlash'](_0x137460[_0x488a('0x49')]);if(_0x66b6c1&&_0x66b6c1[_0x488a('0x61')]&&_0x66b6c1[_0x488a('0x61')]!==_0x488a('0x62')){logger[_0x488a('0xc')](_0x488a('0x63'),_0x488a('0x64'));_0x109f8d[_0x488a('0x4c')]=util[_0x488a('0xe')](_0x488a('0x4d'),_0x137460['serverUrl'],_0x109f8d[_0x488a('0x4e')],md5(_0x109f8d['uniqueid']));}headers[_0x488a('0x4f')]=getAuth(_0x137460);return getUser(_0x137460,_0x5a91ae['email'])['then'](function(_0x5c0571){_0x36f31b=_0x5c0571;logger[_0x488a('0xc')](_0x488a('0x65'),_0x36f31b['id']);return getEndUser(_0x137460,_0x109f8d[_0x488a('0x66')],_0x109f8d[_0x488a('0x67')]);})[_0x488a('0x18')](function(_0x23fdd8){_0x49ad6b=_0x23fdd8;logger[_0x488a('0xc')](_0x488a('0x68'),_0x49ad6b['id']);return getTicket(_0x137460,_0x36f31b,_0x49ad6b,_0x46e9c9,_0x109f8d);})['then'](function(_0x1ecfc1){if(_0x1ecfc1){logger[_0x488a('0xc')]('The\x20Ticket\x20ID\x20is:',_0x1ecfc1['id']);switch(_0x137460[_0x488a('0x3b')]){case'integrationTab':logger[_0x488a('0xc')]('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x488a('0xe')](_0x488a('0x55'),_0x137460[_0x488a('0x10')],_0x36f31b['id'],_0x1ecfc1['id']),'method':_0x488a('0x11')});case'newTab':logger[_0x488a('0xc')]('[OUTBOUND]',_0x488a('0x57'));emit(util[_0x488a('0xe')]('user:%s',_0x5a91ae[_0x488a('0x46')]),_0x488a('0x59'),{'uri':util[_0x488a('0xe')](_0x488a('0x69'),_0x137460[_0x488a('0x10')][_0x488a('0x5a')](_0x488a('0x5b'),''),_0x1ecfc1['id'])});break;default:logger[_0x488a('0x5c')](_0x488a('0x63'),_0x488a('0x5d'));}}})[_0x488a('0x5e')](function(_0x34316a){logger['error'](_0x488a('0x6a'),util[_0x488a('0x6b')](_0x34316a,{'showHidden':!![],'depth':null}));});};exports[_0x488a('0x6c')]=function(_0xbb66bd,_0x3ed7f0,_0x3dfcc4,_0x356bf1,_0x48e70b,_0x16b0e6){var _0x509f2a,_0x4fa1d1;_0x16b0e6[_0x488a('0x10')]=intUtil[_0x488a('0x48')](_0x16b0e6['remoteUri']);_0x16b0e6['serverUrl']=intUtil[_0x488a('0x48')](_0x16b0e6[_0x488a('0x49')]);if(_0x48e70b&&_0x48e70b['monitor_format']){logger[_0x488a('0xc')]('['+_0x3ed7f0['lastevent'][_0x488a('0x6d')]()+']',_0x488a('0x64'));_0x3ed7f0[_0x488a('0x4c')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x16b0e6[_0x488a('0x49')],_0x3ed7f0['uniqueid'],md5(_0x3ed7f0['uniqueid']));}else{_0x3ed7f0[_0x488a('0x4c')]='';}headers[_0x488a('0x4f')]=getAuth(_0x16b0e6);return getUser(_0x16b0e6)[_0x488a('0x18')](function(_0x3094c4){_0x509f2a=_0x3094c4;logger[_0x488a('0xc')](_0x488a('0x65'),_0x509f2a['id']);return getEndUser(_0x16b0e6,_0x3ed7f0[_0x488a('0x51')],_0x3ed7f0[_0x488a('0x52')]);})[_0x488a('0x18')](function(_0x47c565){_0x4fa1d1=_0x47c565;logger[_0x488a('0xc')]('The\x20Enduser\x20ID\x20is:',_0x4fa1d1['id']);return getTicket(_0x16b0e6,_0x509f2a,_0x4fa1d1,_0x3dfcc4,_0x3ed7f0);})['then'](function(_0x2b615b){if(_0x2b615b){logger['info']('The\x20Ticket\x20ID\x20is:',_0x2b615b['id']);}})[_0x488a('0x5e')](function(_0x2b6a96){logger[_0x488a('0x5c')]('['+_0x3ed7f0['lastevent'][_0x488a('0x6d')]()+']'+_0x488a('0x6e'),util['inspect'](_0x2b6a96,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x1b58=['picklist','type','nameField','customField','toLowerCase','idField','push','content','variableName','custom_fields','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','inspect','outbound','recordingFormat','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','%s/channels/voice/agents/%d/tickets/%d/display.json','%s/agent/tickets/%s','replace','toUpperCase','calleridnum','lastevent','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','ioredis','../../../../config/environment','redis','defaults','localhost','socket.io-emitter','application/json','info','format','%s/tickets.json','remoteUri','POST','merge','Tags','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','count','Agent\x20found!','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','results','filter','end-user','length','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','%s:%s','username','password','token','%s/token:%s','Basic\x20%s','toString','base64','debug','stringify','GET','map','forEach','includes','string'];(function(_0x3216ed,_0x1b78ae){var _0x1f7305=function(_0x5b4522){while(--_0x5b4522){_0x3216ed['push'](_0x3216ed['shift']());}};_0x1f7305(++_0x1b78ae);}(_0x1b58,0x9f));var _0x81b5=function(_0x5750fa,_0x57c0df){_0x5750fa=_0x5750fa-0x0;var _0x2aeb4e=_0x1b58[_0x5750fa];return _0x2aeb4e;};'use strict';var _=require('lodash');var rp=require(_0x81b5('0x0'));var md5=require(_0x81b5('0x1'));var util=require('util');var Redis=require(_0x81b5('0x2'));var intUtil=require('./util');var config=require(_0x81b5('0x3'));var logger=require('../../../../config/logger')('zendesk');config[_0x81b5('0x4')]=_[_0x81b5('0x5')](config[_0x81b5('0x4')],{'host':_0x81b5('0x6'),'port':0x18eb});var io=require(_0x81b5('0x7'))(new Redis(config[_0x81b5('0x4')]));function emit(_0x4edfc5,_0xfc6eb4,_0x4ce18a){io['to'](_0x4edfc5)['emit'](_0xfc6eb4,_0x4ce18a);}var headers={'Content-Type':'application/json','Accept':_0x81b5('0x8')};function getTicket(_0x5c8c9a,_0x10df74,_0x40bc65,_0x5769dd,_0x377d7c){logger[_0x81b5('0x9')]('Creating\x20new\x20ticket...');return request({'uri':util[_0x81b5('0xa')](_0x81b5('0xb'),_0x5c8c9a[_0x81b5('0xc')]),'method':_0x81b5('0xd'),'body':{'ticket':_[_0x81b5('0xe')]({'requester_id':_0x40bc65['id'],'submitter_id':_0x10df74?_0x10df74['id']:undefined,'assignee_id':_0x10df74?_0x10df74['id']:undefined,'tags':getTags(_0x5769dd[_0x81b5('0xf')],'name'),'subject':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x11')],_0x377d7c,'\x20'),'description':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x12')],_0x377d7c,'\x0a'),'comment':{'public':![],'body':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x12')],_0x377d7c,'\x0a')}},getCustomFields(_0x5769dd[_0x81b5('0x13')],_0x377d7c))}})[_0x81b5('0x14')](function(_0x5a6277){logger[_0x81b5('0x9')](_0x81b5('0x15'));return _0x5a6277[_0x81b5('0x16')];});}function getUser(_0x1385c7,_0x3de0c9){if(intUtil[_0x81b5('0x17')](_0x3de0c9)){logger[_0x81b5('0x9')](_0x81b5('0x18'),_0x3de0c9);return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x19'),_0x1385c7[_0x81b5('0xc')]),'qs':{'query':util['format']('type:user\x20role:agent\x20email:%s',_0x3de0c9)}})[_0x81b5('0x14')](function(_0x5982df){if(_0x5982df[_0x81b5('0x1a')]){logger['info'](_0x81b5('0x1b'));return _[_0x81b5('0x1c')](_0x5982df['results'],{'email':_0x3de0c9,'role':_0x81b5('0x1d')});}else{logger[_0x81b5('0x9')](_0x81b5('0x1e'));return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x1f'),_0x1385c7[_0x81b5('0xc')])})[_0x81b5('0x14')](function(_0x3e1867){logger[_0x81b5('0x9')](_0x81b5('0x20'));return _0x3e1867[_0x81b5('0x21')];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x1f'),_0x1385c7[_0x81b5('0xc')])})[_0x81b5('0x14')](function(_0x2c4c7e){logger[_0x81b5('0x9')](_0x81b5('0x20'));return _0x2c4c7e[_0x81b5('0x21')];});}}function getEndUser(_0x5e2542,_0x37b63a,_0x504fa8){logger['info'](_0x81b5('0x22'),_0x504fa8);return request({'uri':util[_0x81b5('0xa')]('%s/search.json',_0x5e2542[_0x81b5('0xc')]),'qs':{'query':util[_0x81b5('0xa')]('type:user\x20role:end-user\x20phone:%s',_0x504fa8)}})[_0x81b5('0x14')](function(_0x556516){var _0x3cf47;if(_0x556516[_0x81b5('0x23')]['length']){_0x556516[_0x81b5('0x23')]=_[_0x81b5('0x24')](_0x556516['results'],{'suspended':![],'role':_0x81b5('0x25')});if(_0x556516[_0x81b5('0x23')][_0x81b5('0x26')]){_0x3cf47=_[_0x81b5('0x27')](_0x556516[_0x81b5('0x23')]);}}if(_0x3cf47){logger[_0x81b5('0x9')]('Enduser\x20found!');return _0x3cf47;}else{logger[_0x81b5('0x9')](_0x81b5('0x28'));return request({'uri':util['format'](_0x81b5('0x29'),_0x5e2542[_0x81b5('0xc')]),'method':'POST','body':{'user':{'role':_0x81b5('0x25'),'name':util['format'](_0x81b5('0x2a'),_0x37b63a||_0x504fa8),'phone':_0x504fa8}}})[_0x81b5('0x14')](function(_0x2ab31d){logger[_0x81b5('0x9')](_0x81b5('0x2b'));return _0x2ab31d['user'];});}});}function getAuth(_0x1813f6){var _0x36bf90;if(_0x1813f6['authType']==='password'){_0x36bf90=util['format'](_0x81b5('0x2c'),_0x1813f6[_0x81b5('0x2d')],_0x1813f6[_0x81b5('0x2e')]);}else if(_0x1813f6['authType']===_0x81b5('0x2f')){_0x36bf90=util[_0x81b5('0xa')](_0x81b5('0x30'),_0x1813f6[_0x81b5('0x2d')],_0x1813f6[_0x81b5('0x2f')]);}return util['format'](_0x81b5('0x31'),new Buffer(_0x36bf90)[_0x81b5('0x32')](_0x81b5('0x33')));}function request(_0xf651f8){logger[_0x81b5('0x34')]('[HTTP]',JSON[_0x81b5('0x35')](_0xf651f8));return rp(_[_0x81b5('0x5')](_0xf651f8,{'method':_0x81b5('0x36'),'headers':headers,'json':!![]}));}function getTags(_0xca8f87,_0x28777a){var _0x4d83e4=[];if(_0xca8f87&&_0xca8f87[_0x81b5('0x26')]>0x0){_0x4d83e4=_[_0x81b5('0x37')](_0xca8f87,_0x28777a);}return _0x4d83e4;}function getCustomFields(_0x216cc9,_0x2db378){var _0xa7cbc2=[];var _0x24bb89={'custom_fields':[]};if(_0x216cc9[_0x81b5('0x26')]>0x0){_[_0x81b5('0x38')](_0x216cc9,function(_0x41f17d){if(_[_0x81b5('0x39')]([_0x81b5('0x3a'),_0x81b5('0x3b')],_0x41f17d[_0x81b5('0x3c')])&&_0x41f17d[_0x81b5('0x3d')]&&!_0x41f17d[_0x81b5('0x3e')]){_0x24bb89[_0x41f17d[_0x81b5('0x3d')][_0x81b5('0x3f')]()]=_0x41f17d['content'][_0x81b5('0x32')]();}else if(_[_0x81b5('0x39')](['string',_0x81b5('0x3b')],_0x41f17d['type'])&&_0x41f17d[_0x81b5('0x40')]&&_0x41f17d[_0x81b5('0x3e')]){_0x24bb89['custom_fields'][_0x81b5('0x41')]({'id':_0x41f17d['idField'],'value':_0x41f17d[_0x81b5('0x42')][_0x81b5('0x32')]()});}else if(_0x41f17d[_0x81b5('0x3c')]==='variable'&&_0x41f17d['variableName']&&_0x41f17d[_0x81b5('0x40')]&&_0x41f17d['customField']){_0x2db378[_0x41f17d[_0x81b5('0x43')]]&&_0x24bb89[_0x81b5('0x44')][_0x81b5('0x41')]({'id':_0x41f17d[_0x81b5('0x40')],'value':_0x2db378[_0x41f17d[_0x81b5('0x43')]][_0x81b5('0x32')]()});}else if(_0x41f17d[_0x81b5('0x3c')]===_0x81b5('0x45')&&_0x41f17d[_0x81b5('0x46')]&&_0x41f17d[_0x81b5('0x46')]['name']&&_0x41f17d['idField']&&_0x41f17d[_0x81b5('0x3e')]){_0x2db378[_0x41f17d[_0x81b5('0x46')][_0x81b5('0x47')][_0x81b5('0x3f')]()]&&_0x24bb89[_0x81b5('0x44')][_0x81b5('0x41')]({'id':_0x41f17d[_0x81b5('0x40')],'value':_0x2db378[_0x41f17d[_0x81b5('0x46')][_0x81b5('0x47')][_0x81b5('0x3f')]()][_0x81b5('0x32')]()});}});}return _0x24bb89;}exports[_0x81b5('0x48')]=function(_0x27dbd2,_0x2795c9,_0x3f4c34,_0x237525,_0x2ed138,_0x491ec0){var _0x4f46c2,_0x139de2;_0x491ec0['remoteUri']=intUtil[_0x81b5('0x49')](_0x491ec0['remoteUri']);_0x491ec0[_0x81b5('0x4a')]=intUtil[_0x81b5('0x49')](_0x491ec0[_0x81b5('0x4a')]);if(_0x2ed138&&_0x2ed138[_0x81b5('0x4b')]){logger[_0x81b5('0x9')]('[QUEUE]','Recording\x20is\x20enabled!');_0x2795c9[_0x81b5('0x4c')]=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x491ec0['serverUrl'],_0x2795c9[_0x81b5('0x4e')],md5(_0x2795c9[_0x81b5('0x4e')]));}else{_0x2795c9[_0x81b5('0x4c')]='';}headers[_0x81b5('0x4f')]=getAuth(_0x491ec0);return getUser(_0x491ec0,_0x237525[_0x81b5('0x50')])['then'](function(_0x2da034){_0x4f46c2=_0x2da034;logger[_0x81b5('0x9')](_0x81b5('0x51'),_0x4f46c2['id']);return getEndUser(_0x491ec0,_0x2795c9[_0x81b5('0x52')],_0x2795c9['calleridnum']);})['then'](function(_0x5b5331){_0x139de2=_0x5b5331;logger[_0x81b5('0x9')](_0x81b5('0x53'),_0x139de2['id']);return getTicket(_0x491ec0,_0x4f46c2,_0x139de2,_0x3f4c34,_0x2795c9);})[_0x81b5('0x14')](function(_0x321c1b){if(_0x321c1b){logger['info']('The\x20Ticket\x20ID\x20is:',_0x321c1b['id']);switch(_0x491ec0['type']){case _0x81b5('0x54'):logger[_0x81b5('0x9')](_0x81b5('0x55'),_0x81b5('0x56'));return request({'uri':util[_0x81b5('0xa')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x491ec0['remoteUri'],_0x4f46c2['id'],_0x321c1b['id']),'method':'POST'});case _0x81b5('0x57'):logger['info']('[QUEUE]',_0x81b5('0x58'));emit(util['format']('user:%s',_0x237525['name']),_0x81b5('0x59'),{'uri':util[_0x81b5('0xa')]('%s/agent/tickets/%s',_0x491ec0[_0x81b5('0xc')]['replace'](_0x81b5('0x5a'),''),_0x321c1b['id'])});break;default:logger[_0x81b5('0x5b')](_0x81b5('0x55'),_0x81b5('0x5c'));}}})[_0x81b5('0x5d')](function(_0x3d2c8f){logger['error']('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0x81b5('0x5e')](_0x3d2c8f,{'showHidden':!![],'depth':null}));});};exports[_0x81b5('0x5f')]=function(_0x53f175,_0x451df7,_0x5725ab,_0x46ca91,_0x330000,_0x3b09d4,_0x5ef622){var _0xada1cb,_0x517325;_0x3b09d4[_0x81b5('0xc')]=intUtil[_0x81b5('0x49')](_0x3b09d4[_0x81b5('0xc')]);_0x3b09d4[_0x81b5('0x4a')]=intUtil[_0x81b5('0x49')](_0x3b09d4['serverUrl']);if(_0x5ef622&&_0x5ef622['recordingFormat']&&_0x5ef622[_0x81b5('0x60')]!=='none'){logger[_0x81b5('0x9')]('[OUTBOUND]',_0x81b5('0x61'));_0x451df7[_0x81b5('0x4c')]=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x3b09d4['serverUrl'],_0x451df7['uniqueid'],md5(_0x451df7[_0x81b5('0x4e')]));}headers[_0x81b5('0x4f')]=getAuth(_0x3b09d4);return getUser(_0x3b09d4,_0x46ca91[_0x81b5('0x50')])[_0x81b5('0x14')](function(_0x5a9586){_0xada1cb=_0x5a9586;logger['info'](_0x81b5('0x51'),_0xada1cb['id']);return getEndUser(_0x3b09d4,_0x451df7[_0x81b5('0x62')],_0x451df7[_0x81b5('0x63')]);})[_0x81b5('0x14')](function(_0xbd87ae){_0x517325=_0xbd87ae;logger[_0x81b5('0x9')](_0x81b5('0x53'),_0x517325['id']);return getTicket(_0x3b09d4,_0xada1cb,_0x517325,_0x5725ab,_0x451df7);})['then'](function(_0x3c2285){if(_0x3c2285){logger[_0x81b5('0x9')](_0x81b5('0x64'),_0x3c2285['id']);switch(_0x3b09d4[_0x81b5('0x3c')]){case _0x81b5('0x54'):logger[_0x81b5('0x9')](_0x81b5('0x65'),_0x81b5('0x56'));return request({'uri':util['format'](_0x81b5('0x66'),_0x3b09d4[_0x81b5('0xc')],_0xada1cb['id'],_0x3c2285['id']),'method':_0x81b5('0xd')});case _0x81b5('0x57'):logger[_0x81b5('0x9')](_0x81b5('0x65'),_0x81b5('0x58'));emit(util['format']('user:%s',_0x46ca91[_0x81b5('0x47')]),_0x81b5('0x59'),{'uri':util[_0x81b5('0xa')](_0x81b5('0x67'),_0x3b09d4[_0x81b5('0xc')][_0x81b5('0x68')]('/api/v2',''),_0x3c2285['id'])});break;default:logger[_0x81b5('0x5b')](_0x81b5('0x65'),_0x81b5('0x5c'));}}})[_0x81b5('0x5d')](function(_0x3909c8){logger['error']('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0x81b5('0x5e')](_0x3909c8,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x57d61c,_0x5c364e,_0x1a9a9c,_0x53de0b,_0x5e0454,_0x34b51d){var _0xf0db4d,_0x1cb002;_0x34b51d[_0x81b5('0xc')]=intUtil[_0x81b5('0x49')](_0x34b51d['remoteUri']);_0x34b51d[_0x81b5('0x4a')]=intUtil['stripTrailingSlash'](_0x34b51d[_0x81b5('0x4a')]);if(_0x5e0454&&_0x5e0454[_0x81b5('0x4b')]){logger[_0x81b5('0x9')]('['+_0x5c364e['lastevent'][_0x81b5('0x69')]()+']',_0x81b5('0x61'));_0x5c364e['recordingURL']=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x34b51d[_0x81b5('0x4a')],_0x5c364e[_0x81b5('0x4e')],md5(_0x5c364e['uniqueid']));}else{_0x5c364e['recordingURL']='';}headers['Authorization']=getAuth(_0x34b51d);return getUser(_0x34b51d)[_0x81b5('0x14')](function(_0x3b662c){_0xf0db4d=_0x3b662c;logger[_0x81b5('0x9')](_0x81b5('0x51'),_0xf0db4d['id']);return getEndUser(_0x34b51d,_0x5c364e['calleridname'],_0x5c364e[_0x81b5('0x6a')]);})[_0x81b5('0x14')](function(_0x3e25d6){_0x1cb002=_0x3e25d6;logger[_0x81b5('0x9')]('The\x20Enduser\x20ID\x20is:',_0x1cb002['id']);return getTicket(_0x34b51d,_0xf0db4d,_0x1cb002,_0x1a9a9c,_0x5c364e);})['then'](function(_0x23a746){if(_0x23a746){logger[_0x81b5('0x9')]('The\x20Ticket\x20ID\x20is:',_0x23a746['id']);}})[_0x81b5('0x5d')](function(_0x106880){logger['error']('['+_0x5c364e[_0x81b5('0x6b')][_0x81b5('0x69')]()+']'+_0x81b5('0x6c'),util[_0x81b5('0x5e')](_0x106880,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff