// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xc67f=['[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','Authorization','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','recordingFormat','none','uniqueid','destcalleridnum','newTab','[OUTBOUND]','catch','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','ioredis','./util','../../../../config/environment','zendesk','redis','defaults','socket.io-emitter','emit','application/json','info','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','Ticket\x20created!','Getting\x20agent\x20with\x20email','format','type:user\x20role:agent\x20email:%s','then','count','Agent\x20found!','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','%s/search.json','type:user\x20role:end-user\x20phone:%s','results','length','filter','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','%s:%s','username','authType','token','%s/token:%s','toString','debug','[HTTP]','stringify','map','forEach','includes','string','type','customField','nameField','toLowerCase','content','picklist','idField','custom_fields','push','variableName','Variable','queue','stripTrailingSlash','serverUrl','monitor_format'];(function(_0x40015a,_0x415db5){var _0x42f8a4=function(_0x5685ad){while(--_0x5685ad){_0x40015a['push'](_0x40015a['shift']());}};_0x42f8a4(++_0x415db5);}(_0xc67f,0x8d));var _0xfc67=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0xc67f[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0xfc67('0x0'));var rp=require(_0xfc67('0x1'));var md5=require(_0xfc67('0x2'));var util=require('util');var Redis=require(_0xfc67('0x3'));var intUtil=require(_0xfc67('0x4'));var config=require(_0xfc67('0x5'));var logger=require('../../../../config/logger')(_0xfc67('0x6'));config[_0xfc67('0x7')]=_[_0xfc67('0x8')](config[_0xfc67('0x7')],{'host':'localhost','port':0x18eb});var io=require(_0xfc67('0x9'))(new Redis(config[_0xfc67('0x7')]));function emit(_0x46beee,_0x70654,_0x1d885a){io['to'](_0x46beee)[_0xfc67('0xa')](_0x70654,_0x1d885a);}var headers={'Content-Type':_0xfc67('0xb'),'Accept':_0xfc67('0xb')};function getTicket(_0x2ccd5c,_0x34c59b,_0x23cf78,_0x28a4cb,_0x39a1fa){logger[_0xfc67('0xc')]('Creating\x20new\x20ticket...');return request({'uri':util['format'](_0xfc67('0xd'),_0x2ccd5c[_0xfc67('0xe')]),'method':_0xfc67('0xf'),'body':{'ticket':_[_0xfc67('0x10')]({'requester_id':_0x23cf78['id'],'submitter_id':_0x34c59b?_0x34c59b['id']:undefined,'assignee_id':_0x34c59b?_0x34c59b['id']:undefined,'tags':getTags(_0x28a4cb[_0xfc67('0x11')],_0xfc67('0x12')),'subject':intUtil[_0xfc67('0x13')](_0x28a4cb[_0xfc67('0x14')],_0x39a1fa,'\x20'),'description':intUtil['getString'](_0x28a4cb['Descriptions'],_0x39a1fa,'\x0a'),'comment':{'public':![],'body':intUtil[_0xfc67('0x13')](_0x28a4cb[_0xfc67('0x15')],_0x39a1fa,'\x0a')}},getCustomFields(_0x28a4cb[_0xfc67('0x16')],_0x39a1fa))}})['then'](function(_0x460ba0){logger[_0xfc67('0xc')](_0xfc67('0x17'));return _0x460ba0['ticket'];});}function getUser(_0x4e0b2a,_0x1951e6){if(intUtil['validateEmail'](_0x1951e6)){logger[_0xfc67('0xc')](_0xfc67('0x18'),_0x1951e6);return request({'uri':util[_0xfc67('0x19')]('%s/search.json',_0x4e0b2a[_0xfc67('0xe')]),'qs':{'query':util[_0xfc67('0x19')](_0xfc67('0x1a'),_0x1951e6)}})[_0xfc67('0x1b')](function(_0x354eba){if(_0x354eba[_0xfc67('0x1c')]){logger[_0xfc67('0xc')](_0xfc67('0x1d'));return _[_0xfc67('0x1e')](_0x354eba['results'],{'email':_0x1951e6,'role':_0xfc67('0x1f')});}else{logger[_0xfc67('0xc')](_0xfc67('0x20'));return request({'uri':util[_0xfc67('0x19')](_0xfc67('0x21'),_0x4e0b2a[_0xfc67('0xe')])})[_0xfc67('0x1b')](function(_0x56d61b){logger[_0xfc67('0xc')](_0xfc67('0x22'));return _0x56d61b[_0xfc67('0x23')];});}});}else{logger[_0xfc67('0xc')](_0xfc67('0x20'));return request({'uri':util[_0xfc67('0x19')]('%s/users/me.json',_0x4e0b2a['remoteUri'])})[_0xfc67('0x1b')](function(_0xf12195){logger[_0xfc67('0xc')]('Admin\x20account\x20selected.');return _0xf12195[_0xfc67('0x23')];});}}function getEndUser(_0x2f935c,_0x2b7a67,_0x16656a){logger['info'](_0xfc67('0x24'),_0x16656a);return request({'uri':util[_0xfc67('0x19')](_0xfc67('0x25'),_0x2f935c['remoteUri']),'qs':{'query':util[_0xfc67('0x19')](_0xfc67('0x26'),_0x16656a)}})['then'](function(_0x2ab966){var _0x371292;if(_0x2ab966[_0xfc67('0x27')][_0xfc67('0x28')]){_0x2ab966[_0xfc67('0x27')]=_[_0xfc67('0x29')](_0x2ab966[_0xfc67('0x27')],{'suspended':![],'role':_0xfc67('0x2a')});if(_0x2ab966[_0xfc67('0x27')][_0xfc67('0x28')]){_0x371292=_[_0xfc67('0x2b')](_0x2ab966[_0xfc67('0x27')]);}}if(_0x371292){logger['info'](_0xfc67('0x2c'));return _0x371292;}else{logger[_0xfc67('0xc')](_0xfc67('0x2d'));return request({'uri':util['format']('%s/users.json',_0x2f935c[_0xfc67('0xe')]),'method':_0xfc67('0xf'),'body':{'user':{'role':_0xfc67('0x2a'),'name':util[_0xfc67('0x19')]('Caller\x20-\x20%s',_0x2b7a67||_0x16656a),'phone':_0x16656a}}})[_0xfc67('0x1b')](function(_0x1f1538){logger['info'](_0xfc67('0x2e'));return _0x1f1538[_0xfc67('0x23')];});}});}function getAuth(_0x56a6e3){var _0x3d66aa;if(_0x56a6e3['authType']==='password'){_0x3d66aa=util[_0xfc67('0x19')](_0xfc67('0x2f'),_0x56a6e3[_0xfc67('0x30')],_0x56a6e3['password']);}else if(_0x56a6e3[_0xfc67('0x31')]===_0xfc67('0x32')){_0x3d66aa=util['format'](_0xfc67('0x33'),_0x56a6e3[_0xfc67('0x30')],_0x56a6e3[_0xfc67('0x32')]);}return util['format']('Basic\x20%s',new Buffer(_0x3d66aa)[_0xfc67('0x34')]('base64'));}function request(_0x293fb9){logger[_0xfc67('0x35')](_0xfc67('0x36'),JSON[_0xfc67('0x37')](_0x293fb9));return rp(_[_0xfc67('0x8')](_0x293fb9,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x4d988e,_0x1cc65c){var _0x235913=[];if(_0x4d988e&&_0x4d988e[_0xfc67('0x28')]>0x0){_0x235913=_[_0xfc67('0x38')](_0x4d988e,_0x1cc65c);}return _0x235913;}function getCustomFields(_0x4d655c,_0x3fed00){var _0x25ff3e=[];var _0x8fa750={'custom_fields':[]};if(_0x4d655c['length']>0x0){_[_0xfc67('0x39')](_0x4d655c,function(_0x391d0c){if(_[_0xfc67('0x3a')]([_0xfc67('0x3b'),'picklist'],_0x391d0c[_0xfc67('0x3c')])&&_0x391d0c['nameField']&&!_0x391d0c[_0xfc67('0x3d')]){_0x8fa750[_0x391d0c[_0xfc67('0x3e')][_0xfc67('0x3f')]()]=_0x391d0c[_0xfc67('0x40')]['toString']();}else if(_['includes']([_0xfc67('0x3b'),_0xfc67('0x41')],_0x391d0c[_0xfc67('0x3c')])&&_0x391d0c[_0xfc67('0x42')]&&_0x391d0c['customField']){_0x8fa750[_0xfc67('0x43')][_0xfc67('0x44')]({'id':_0x391d0c[_0xfc67('0x42')],'value':_0x391d0c[_0xfc67('0x40')]['toString']()});}else if(_0x391d0c[_0xfc67('0x3c')]==='variable'&&_0x391d0c[_0xfc67('0x45')]&&_0x391d0c[_0xfc67('0x42')]&&_0x391d0c['customField']){_0x3fed00[_0x391d0c[_0xfc67('0x45')]]&&_0x8fa750[_0xfc67('0x43')]['push']({'id':_0x391d0c[_0xfc67('0x42')],'value':_0x3fed00[_0x391d0c[_0xfc67('0x45')]][_0xfc67('0x34')]()});}else if(_0x391d0c[_0xfc67('0x3c')]==='customVariable'&&_0x391d0c[_0xfc67('0x46')]&&_0x391d0c['Variable'][_0xfc67('0x12')]&&_0x391d0c[_0xfc67('0x42')]&&_0x391d0c[_0xfc67('0x3d')]){_0x3fed00[_0x391d0c['Variable']['name'][_0xfc67('0x3f')]()]&&_0x8fa750[_0xfc67('0x43')][_0xfc67('0x44')]({'id':_0x391d0c[_0xfc67('0x42')],'value':_0x3fed00[_0x391d0c['Variable'][_0xfc67('0x12')][_0xfc67('0x3f')]()][_0xfc67('0x34')]()});}});}return _0x8fa750;}exports[_0xfc67('0x47')]=function(_0x206b63,_0x19cc3c,_0x522b99,_0x4b9ce9,_0x47450d,_0x523879){var _0x2ebd5c,_0x2a6645;_0x523879[_0xfc67('0xe')]=intUtil[_0xfc67('0x48')](_0x523879[_0xfc67('0xe')]);_0x523879[_0xfc67('0x49')]=intUtil['stripTrailingSlash'](_0x523879[_0xfc67('0x49')]);if(_0x47450d&&_0x47450d[_0xfc67('0x4a')]){logger[_0xfc67('0xc')](_0xfc67('0x4b'),_0xfc67('0x4c'));_0x19cc3c[_0xfc67('0x4d')]=util[_0xfc67('0x19')](_0xfc67('0x4e'),_0x523879[_0xfc67('0x49')],_0x19cc3c['uniqueid'],md5(_0x19cc3c['uniqueid']));}else{_0x19cc3c[_0xfc67('0x4d')]='';}headers[_0xfc67('0x4f')]=getAuth(_0x523879);return getUser(_0x523879,_0x4b9ce9['email'])['then'](function(_0x365f2f){_0x2ebd5c=_0x365f2f;logger[_0xfc67('0xc')](_0xfc67('0x50'),_0x2ebd5c['id']);return getEndUser(_0x523879,_0x19cc3c['calleridname'],_0x19cc3c[_0xfc67('0x51')]);})[_0xfc67('0x1b')](function(_0x346367){_0x2a6645=_0x346367;logger[_0xfc67('0xc')](_0xfc67('0x52'),_0x2a6645['id']);return getTicket(_0x523879,_0x2ebd5c,_0x2a6645,_0x522b99,_0x19cc3c);})[_0xfc67('0x1b')](function(_0x250a4f){if(_0x250a4f){logger[_0xfc67('0xc')](_0xfc67('0x53'),_0x250a4f['id']);switch(_0x523879[_0xfc67('0x3c')]){case _0xfc67('0x54'):logger[_0xfc67('0xc')](_0xfc67('0x4b'),_0xfc67('0x55'));return request({'uri':util['format'](_0xfc67('0x56'),_0x523879[_0xfc67('0xe')],_0x2ebd5c['id'],_0x250a4f['id']),'method':_0xfc67('0xf')});case'newTab':logger[_0xfc67('0xc')](_0xfc67('0x4b'),_0xfc67('0x57'));emit(util[_0xfc67('0x19')](_0xfc67('0x58'),_0x4b9ce9[_0xfc67('0x12')]),_0xfc67('0x59'),{'uri':util[_0xfc67('0x19')](_0xfc67('0x5a'),_0x523879['remoteUri'][_0xfc67('0x5b')](_0xfc67('0x5c'),''),_0x250a4f['id'])});break;default:logger[_0xfc67('0x5d')]('[QUEUE]',_0xfc67('0x5e'));}}})['catch'](function(_0x52348d){logger[_0xfc67('0x5d')](_0xfc67('0x5f'),util[_0xfc67('0x60')](_0x52348d,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x136715,_0x4179c9,_0x4e7661,_0x3a2ce8,_0x4f8602,_0x2ee7a2,_0x3d29ea){var _0xf8dcdf,_0x23a317;_0x2ee7a2[_0xfc67('0xe')]=intUtil['stripTrailingSlash'](_0x2ee7a2[_0xfc67('0xe')]);_0x2ee7a2[_0xfc67('0x49')]=intUtil[_0xfc67('0x48')](_0x2ee7a2['serverUrl']);if(_0x3d29ea&&_0x3d29ea['recordingFormat']&&_0x3d29ea[_0xfc67('0x61')]!==_0xfc67('0x62')){logger[_0xfc67('0xc')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x4179c9[_0xfc67('0x4d')]=util[_0xfc67('0x19')](_0xfc67('0x4e'),_0x2ee7a2[_0xfc67('0x49')],_0x4179c9[_0xfc67('0x63')],md5(_0x4179c9[_0xfc67('0x63')]));}headers[_0xfc67('0x4f')]=getAuth(_0x2ee7a2);return getUser(_0x2ee7a2,_0x3a2ce8['email'])[_0xfc67('0x1b')](function(_0xce2e15){_0xf8dcdf=_0xce2e15;logger[_0xfc67('0xc')](_0xfc67('0x50'),_0xf8dcdf['id']);return getEndUser(_0x2ee7a2,_0x4179c9['destcalleridname'],_0x4179c9[_0xfc67('0x64')]);})[_0xfc67('0x1b')](function(_0x512c8a){_0x23a317=_0x512c8a;logger['info'](_0xfc67('0x52'),_0x23a317['id']);return getTicket(_0x2ee7a2,_0xf8dcdf,_0x23a317,_0x4e7661,_0x4179c9);})[_0xfc67('0x1b')](function(_0x392ca9){if(_0x392ca9){logger[_0xfc67('0xc')](_0xfc67('0x53'),_0x392ca9['id']);switch(_0x2ee7a2['type']){case'integrationTab':logger[_0xfc67('0xc')]('[OUTBOUND]',_0xfc67('0x55'));return request({'uri':util['format'](_0xfc67('0x56'),_0x2ee7a2[_0xfc67('0xe')],_0xf8dcdf['id'],_0x392ca9['id']),'method':_0xfc67('0xf')});case _0xfc67('0x65'):logger['info'](_0xfc67('0x66'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xfc67('0x19')](_0xfc67('0x58'),_0x3a2ce8[_0xfc67('0x12')]),_0xfc67('0x59'),{'uri':util[_0xfc67('0x19')]('%s/agent/tickets/%s',_0x2ee7a2['remoteUri'][_0xfc67('0x5b')](_0xfc67('0x5c'),''),_0x392ca9['id'])});break;default:logger['error']('[OUTBOUND]',_0xfc67('0x5e'));}}})[_0xfc67('0x67')](function(_0x516aca){logger['error'](_0xfc67('0x68'),util[_0xfc67('0x60')](_0x516aca,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x1ec52d,_0x521a38,_0x2a684b,_0x2fdb21,_0x278cf0,_0x385b71){var _0x48d402,_0x98bb8c;_0x385b71['remoteUri']=intUtil[_0xfc67('0x48')](_0x385b71[_0xfc67('0xe')]);_0x385b71[_0xfc67('0x49')]=intUtil[_0xfc67('0x48')](_0x385b71['serverUrl']);if(_0x278cf0&&_0x278cf0[_0xfc67('0x4a')]){logger[_0xfc67('0xc')]('['+_0x521a38[_0xfc67('0x69')][_0xfc67('0x6a')]()+']',_0xfc67('0x4c'));_0x521a38[_0xfc67('0x4d')]=util[_0xfc67('0x19')](_0xfc67('0x4e'),_0x385b71[_0xfc67('0x49')],_0x521a38['uniqueid'],md5(_0x521a38['uniqueid']));}else{_0x521a38[_0xfc67('0x4d')]='';}headers[_0xfc67('0x4f')]=getAuth(_0x385b71);return getUser(_0x385b71)[_0xfc67('0x1b')](function(_0x4e124f){_0x48d402=_0x4e124f;logger['info']('The\x20User\x20ID\x20is:',_0x48d402['id']);return getEndUser(_0x385b71,_0x521a38['calleridname'],_0x521a38[_0xfc67('0x51')]);})[_0xfc67('0x1b')](function(_0x4d8849){_0x98bb8c=_0x4d8849;logger['info'](_0xfc67('0x52'),_0x98bb8c['id']);return getTicket(_0x385b71,_0x48d402,_0x98bb8c,_0x2a684b,_0x521a38);})[_0xfc67('0x1b')](function(_0x4ba273){if(_0x4ba273){logger[_0xfc67('0xc')]('The\x20Ticket\x20ID\x20is:',_0x4ba273['id']);}})[_0xfc67('0x67')](function(_0x57decd){logger['error']('['+_0x521a38[_0xfc67('0x69')][_0xfc67('0x6a')]()+']'+_0xfc67('0x6b'),util[_0xfc67('0x60')](_0x57decd,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x1b58=['picklist','type','nameField','customField','toLowerCase','idField','push','content','variableName','custom_fields','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','inspect','outbound','recordingFormat','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','%s/channels/voice/agents/%d/tickets/%d/display.json','%s/agent/tickets/%s','replace','toUpperCase','calleridnum','lastevent','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','ioredis','../../../../config/environment','redis','defaults','localhost','socket.io-emitter','application/json','info','format','%s/tickets.json','remoteUri','POST','merge','Tags','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','count','Agent\x20found!','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','results','filter','end-user','length','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','%s:%s','username','password','token','%s/token:%s','Basic\x20%s','toString','base64','debug','stringify','GET','map','forEach','includes','string'];(function(_0x3216ed,_0x1b78ae){var _0x1f7305=function(_0x5b4522){while(--_0x5b4522){_0x3216ed['push'](_0x3216ed['shift']());}};_0x1f7305(++_0x1b78ae);}(_0x1b58,0x9f));var _0x81b5=function(_0x5750fa,_0x57c0df){_0x5750fa=_0x5750fa-0x0;var _0x2aeb4e=_0x1b58[_0x5750fa];return _0x2aeb4e;};'use strict';var _=require('lodash');var rp=require(_0x81b5('0x0'));var md5=require(_0x81b5('0x1'));var util=require('util');var Redis=require(_0x81b5('0x2'));var intUtil=require('./util');var config=require(_0x81b5('0x3'));var logger=require('../../../../config/logger')('zendesk');config[_0x81b5('0x4')]=_[_0x81b5('0x5')](config[_0x81b5('0x4')],{'host':_0x81b5('0x6'),'port':0x18eb});var io=require(_0x81b5('0x7'))(new Redis(config[_0x81b5('0x4')]));function emit(_0x4edfc5,_0xfc6eb4,_0x4ce18a){io['to'](_0x4edfc5)['emit'](_0xfc6eb4,_0x4ce18a);}var headers={'Content-Type':'application/json','Accept':_0x81b5('0x8')};function getTicket(_0x5c8c9a,_0x10df74,_0x40bc65,_0x5769dd,_0x377d7c){logger[_0x81b5('0x9')]('Creating\x20new\x20ticket...');return request({'uri':util[_0x81b5('0xa')](_0x81b5('0xb'),_0x5c8c9a[_0x81b5('0xc')]),'method':_0x81b5('0xd'),'body':{'ticket':_[_0x81b5('0xe')]({'requester_id':_0x40bc65['id'],'submitter_id':_0x10df74?_0x10df74['id']:undefined,'assignee_id':_0x10df74?_0x10df74['id']:undefined,'tags':getTags(_0x5769dd[_0x81b5('0xf')],'name'),'subject':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x11')],_0x377d7c,'\x20'),'description':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x12')],_0x377d7c,'\x0a'),'comment':{'public':![],'body':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x12')],_0x377d7c,'\x0a')}},getCustomFields(_0x5769dd[_0x81b5('0x13')],_0x377d7c))}})[_0x81b5('0x14')](function(_0x5a6277){logger[_0x81b5('0x9')](_0x81b5('0x15'));return _0x5a6277[_0x81b5('0x16')];});}function getUser(_0x1385c7,_0x3de0c9){if(intUtil[_0x81b5('0x17')](_0x3de0c9)){logger[_0x81b5('0x9')](_0x81b5('0x18'),_0x3de0c9);return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x19'),_0x1385c7[_0x81b5('0xc')]),'qs':{'query':util['format']('type:user\x20role:agent\x20email:%s',_0x3de0c9)}})[_0x81b5('0x14')](function(_0x5982df){if(_0x5982df[_0x81b5('0x1a')]){logger['info'](_0x81b5('0x1b'));return _[_0x81b5('0x1c')](_0x5982df['results'],{'email':_0x3de0c9,'role':_0x81b5('0x1d')});}else{logger[_0x81b5('0x9')](_0x81b5('0x1e'));return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x1f'),_0x1385c7[_0x81b5('0xc')])})[_0x81b5('0x14')](function(_0x3e1867){logger[_0x81b5('0x9')](_0x81b5('0x20'));return _0x3e1867[_0x81b5('0x21')];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x1f'),_0x1385c7[_0x81b5('0xc')])})[_0x81b5('0x14')](function(_0x2c4c7e){logger[_0x81b5('0x9')](_0x81b5('0x20'));return _0x2c4c7e[_0x81b5('0x21')];});}}function getEndUser(_0x5e2542,_0x37b63a,_0x504fa8){logger['info'](_0x81b5('0x22'),_0x504fa8);return request({'uri':util[_0x81b5('0xa')]('%s/search.json',_0x5e2542[_0x81b5('0xc')]),'qs':{'query':util[_0x81b5('0xa')]('type:user\x20role:end-user\x20phone:%s',_0x504fa8)}})[_0x81b5('0x14')](function(_0x556516){var _0x3cf47;if(_0x556516[_0x81b5('0x23')]['length']){_0x556516[_0x81b5('0x23')]=_[_0x81b5('0x24')](_0x556516['results'],{'suspended':![],'role':_0x81b5('0x25')});if(_0x556516[_0x81b5('0x23')][_0x81b5('0x26')]){_0x3cf47=_[_0x81b5('0x27')](_0x556516[_0x81b5('0x23')]);}}if(_0x3cf47){logger[_0x81b5('0x9')]('Enduser\x20found!');return _0x3cf47;}else{logger[_0x81b5('0x9')](_0x81b5('0x28'));return request({'uri':util['format'](_0x81b5('0x29'),_0x5e2542[_0x81b5('0xc')]),'method':'POST','body':{'user':{'role':_0x81b5('0x25'),'name':util['format'](_0x81b5('0x2a'),_0x37b63a||_0x504fa8),'phone':_0x504fa8}}})[_0x81b5('0x14')](function(_0x2ab31d){logger[_0x81b5('0x9')](_0x81b5('0x2b'));return _0x2ab31d['user'];});}});}function getAuth(_0x1813f6){var _0x36bf90;if(_0x1813f6['authType']==='password'){_0x36bf90=util['format'](_0x81b5('0x2c'),_0x1813f6[_0x81b5('0x2d')],_0x1813f6[_0x81b5('0x2e')]);}else if(_0x1813f6['authType']===_0x81b5('0x2f')){_0x36bf90=util[_0x81b5('0xa')](_0x81b5('0x30'),_0x1813f6[_0x81b5('0x2d')],_0x1813f6[_0x81b5('0x2f')]);}return util['format'](_0x81b5('0x31'),new Buffer(_0x36bf90)[_0x81b5('0x32')](_0x81b5('0x33')));}function request(_0xf651f8){logger[_0x81b5('0x34')]('[HTTP]',JSON[_0x81b5('0x35')](_0xf651f8));return rp(_[_0x81b5('0x5')](_0xf651f8,{'method':_0x81b5('0x36'),'headers':headers,'json':!![]}));}function getTags(_0xca8f87,_0x28777a){var _0x4d83e4=[];if(_0xca8f87&&_0xca8f87[_0x81b5('0x26')]>0x0){_0x4d83e4=_[_0x81b5('0x37')](_0xca8f87,_0x28777a);}return _0x4d83e4;}function getCustomFields(_0x216cc9,_0x2db378){var _0xa7cbc2=[];var _0x24bb89={'custom_fields':[]};if(_0x216cc9[_0x81b5('0x26')]>0x0){_[_0x81b5('0x38')](_0x216cc9,function(_0x41f17d){if(_[_0x81b5('0x39')]([_0x81b5('0x3a'),_0x81b5('0x3b')],_0x41f17d[_0x81b5('0x3c')])&&_0x41f17d[_0x81b5('0x3d')]&&!_0x41f17d[_0x81b5('0x3e')]){_0x24bb89[_0x41f17d[_0x81b5('0x3d')][_0x81b5('0x3f')]()]=_0x41f17d['content'][_0x81b5('0x32')]();}else if(_[_0x81b5('0x39')](['string',_0x81b5('0x3b')],_0x41f17d['type'])&&_0x41f17d[_0x81b5('0x40')]&&_0x41f17d[_0x81b5('0x3e')]){_0x24bb89['custom_fields'][_0x81b5('0x41')]({'id':_0x41f17d['idField'],'value':_0x41f17d[_0x81b5('0x42')][_0x81b5('0x32')]()});}else if(_0x41f17d[_0x81b5('0x3c')]==='variable'&&_0x41f17d['variableName']&&_0x41f17d[_0x81b5('0x40')]&&_0x41f17d['customField']){_0x2db378[_0x41f17d[_0x81b5('0x43')]]&&_0x24bb89[_0x81b5('0x44')][_0x81b5('0x41')]({'id':_0x41f17d[_0x81b5('0x40')],'value':_0x2db378[_0x41f17d[_0x81b5('0x43')]][_0x81b5('0x32')]()});}else if(_0x41f17d[_0x81b5('0x3c')]===_0x81b5('0x45')&&_0x41f17d[_0x81b5('0x46')]&&_0x41f17d[_0x81b5('0x46')]['name']&&_0x41f17d['idField']&&_0x41f17d[_0x81b5('0x3e')]){_0x2db378[_0x41f17d[_0x81b5('0x46')][_0x81b5('0x47')][_0x81b5('0x3f')]()]&&_0x24bb89[_0x81b5('0x44')][_0x81b5('0x41')]({'id':_0x41f17d[_0x81b5('0x40')],'value':_0x2db378[_0x41f17d[_0x81b5('0x46')][_0x81b5('0x47')][_0x81b5('0x3f')]()][_0x81b5('0x32')]()});}});}return _0x24bb89;}exports[_0x81b5('0x48')]=function(_0x27dbd2,_0x2795c9,_0x3f4c34,_0x237525,_0x2ed138,_0x491ec0){var _0x4f46c2,_0x139de2;_0x491ec0['remoteUri']=intUtil[_0x81b5('0x49')](_0x491ec0['remoteUri']);_0x491ec0[_0x81b5('0x4a')]=intUtil[_0x81b5('0x49')](_0x491ec0[_0x81b5('0x4a')]);if(_0x2ed138&&_0x2ed138[_0x81b5('0x4b')]){logger[_0x81b5('0x9')]('[QUEUE]','Recording\x20is\x20enabled!');_0x2795c9[_0x81b5('0x4c')]=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x491ec0['serverUrl'],_0x2795c9[_0x81b5('0x4e')],md5(_0x2795c9[_0x81b5('0x4e')]));}else{_0x2795c9[_0x81b5('0x4c')]='';}headers[_0x81b5('0x4f')]=getAuth(_0x491ec0);return getUser(_0x491ec0,_0x237525[_0x81b5('0x50')])['then'](function(_0x2da034){_0x4f46c2=_0x2da034;logger[_0x81b5('0x9')](_0x81b5('0x51'),_0x4f46c2['id']);return getEndUser(_0x491ec0,_0x2795c9[_0x81b5('0x52')],_0x2795c9['calleridnum']);})['then'](function(_0x5b5331){_0x139de2=_0x5b5331;logger[_0x81b5('0x9')](_0x81b5('0x53'),_0x139de2['id']);return getTicket(_0x491ec0,_0x4f46c2,_0x139de2,_0x3f4c34,_0x2795c9);})[_0x81b5('0x14')](function(_0x321c1b){if(_0x321c1b){logger['info']('The\x20Ticket\x20ID\x20is:',_0x321c1b['id']);switch(_0x491ec0['type']){case _0x81b5('0x54'):logger[_0x81b5('0x9')](_0x81b5('0x55'),_0x81b5('0x56'));return request({'uri':util[_0x81b5('0xa')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x491ec0['remoteUri'],_0x4f46c2['id'],_0x321c1b['id']),'method':'POST'});case _0x81b5('0x57'):logger['info']('[QUEUE]',_0x81b5('0x58'));emit(util['format']('user:%s',_0x237525['name']),_0x81b5('0x59'),{'uri':util[_0x81b5('0xa')]('%s/agent/tickets/%s',_0x491ec0[_0x81b5('0xc')]['replace'](_0x81b5('0x5a'),''),_0x321c1b['id'])});break;default:logger[_0x81b5('0x5b')](_0x81b5('0x55'),_0x81b5('0x5c'));}}})[_0x81b5('0x5d')](function(_0x3d2c8f){logger['error']('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0x81b5('0x5e')](_0x3d2c8f,{'showHidden':!![],'depth':null}));});};exports[_0x81b5('0x5f')]=function(_0x53f175,_0x451df7,_0x5725ab,_0x46ca91,_0x330000,_0x3b09d4,_0x5ef622){var _0xada1cb,_0x517325;_0x3b09d4[_0x81b5('0xc')]=intUtil[_0x81b5('0x49')](_0x3b09d4[_0x81b5('0xc')]);_0x3b09d4[_0x81b5('0x4a')]=intUtil[_0x81b5('0x49')](_0x3b09d4['serverUrl']);if(_0x5ef622&&_0x5ef622['recordingFormat']&&_0x5ef622[_0x81b5('0x60')]!=='none'){logger[_0x81b5('0x9')]('[OUTBOUND]',_0x81b5('0x61'));_0x451df7[_0x81b5('0x4c')]=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x3b09d4['serverUrl'],_0x451df7['uniqueid'],md5(_0x451df7[_0x81b5('0x4e')]));}headers[_0x81b5('0x4f')]=getAuth(_0x3b09d4);return getUser(_0x3b09d4,_0x46ca91[_0x81b5('0x50')])[_0x81b5('0x14')](function(_0x5a9586){_0xada1cb=_0x5a9586;logger['info'](_0x81b5('0x51'),_0xada1cb['id']);return getEndUser(_0x3b09d4,_0x451df7[_0x81b5('0x62')],_0x451df7[_0x81b5('0x63')]);})[_0x81b5('0x14')](function(_0xbd87ae){_0x517325=_0xbd87ae;logger[_0x81b5('0x9')](_0x81b5('0x53'),_0x517325['id']);return getTicket(_0x3b09d4,_0xada1cb,_0x517325,_0x5725ab,_0x451df7);})['then'](function(_0x3c2285){if(_0x3c2285){logger[_0x81b5('0x9')](_0x81b5('0x64'),_0x3c2285['id']);switch(_0x3b09d4[_0x81b5('0x3c')]){case _0x81b5('0x54'):logger[_0x81b5('0x9')](_0x81b5('0x65'),_0x81b5('0x56'));return request({'uri':util['format'](_0x81b5('0x66'),_0x3b09d4[_0x81b5('0xc')],_0xada1cb['id'],_0x3c2285['id']),'method':_0x81b5('0xd')});case _0x81b5('0x57'):logger[_0x81b5('0x9')](_0x81b5('0x65'),_0x81b5('0x58'));emit(util['format']('user:%s',_0x46ca91[_0x81b5('0x47')]),_0x81b5('0x59'),{'uri':util[_0x81b5('0xa')](_0x81b5('0x67'),_0x3b09d4[_0x81b5('0xc')][_0x81b5('0x68')]('/api/v2',''),_0x3c2285['id'])});break;default:logger[_0x81b5('0x5b')](_0x81b5('0x65'),_0x81b5('0x5c'));}}})[_0x81b5('0x5d')](function(_0x3909c8){logger['error']('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0x81b5('0x5e')](_0x3909c8,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x57d61c,_0x5c364e,_0x1a9a9c,_0x53de0b,_0x5e0454,_0x34b51d){var _0xf0db4d,_0x1cb002;_0x34b51d[_0x81b5('0xc')]=intUtil[_0x81b5('0x49')](_0x34b51d['remoteUri']);_0x34b51d[_0x81b5('0x4a')]=intUtil['stripTrailingSlash'](_0x34b51d[_0x81b5('0x4a')]);if(_0x5e0454&&_0x5e0454[_0x81b5('0x4b')]){logger[_0x81b5('0x9')]('['+_0x5c364e['lastevent'][_0x81b5('0x69')]()+']',_0x81b5('0x61'));_0x5c364e['recordingURL']=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x34b51d[_0x81b5('0x4a')],_0x5c364e[_0x81b5('0x4e')],md5(_0x5c364e['uniqueid']));}else{_0x5c364e['recordingURL']='';}headers['Authorization']=getAuth(_0x34b51d);return getUser(_0x34b51d)[_0x81b5('0x14')](function(_0x3b662c){_0xf0db4d=_0x3b662c;logger[_0x81b5('0x9')](_0x81b5('0x51'),_0xf0db4d['id']);return getEndUser(_0x34b51d,_0x5c364e['calleridname'],_0x5c364e[_0x81b5('0x6a')]);})[_0x81b5('0x14')](function(_0x3e25d6){_0x1cb002=_0x3e25d6;logger[_0x81b5('0x9')]('The\x20Enduser\x20ID\x20is:',_0x1cb002['id']);return getTicket(_0x34b51d,_0xf0db4d,_0x1cb002,_0x1a9a9c,_0x5c364e);})['then'](function(_0x23a746){if(_0x23a746){logger[_0x81b5('0x9')]('The\x20Ticket\x20ID\x20is:',_0x23a746['id']);}})[_0x81b5('0x5d')](function(_0x106880){logger['error']('['+_0x5c364e[_0x81b5('0x6b')][_0x81b5('0x69')]()+']'+_0x81b5('0x6c'),util[_0x81b5('0x5e')](_0x106880,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff