// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xbd24=['stringify','GET','map','forEach','includes','string','picklist','type','customField','nameField','toLowerCase','content','idField','custom_fields','push','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','newTab','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','[OUTBOUND]','destcalleridname','destcalleridnum','%s/channels/voice/agents/%d/tickets/%d/display.json','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','catch','unmanaged','lastevent','toUpperCase','md5','util','ioredis','../../../../config/environment','zendesk','defaults','redis','localhost','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','merge','Tags','name','getString','Descriptions','Fields','then','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','Agent\x20found!','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','length','filter','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','POST','end-user','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','username','token','%s/token:%s','Basic\x20%s','toString','base64','debug','[HTTP]'];(function(_0x11ba83,_0xd5611a){var _0x3f3925=function(_0x3d7cb0){while(--_0x3d7cb0){_0x11ba83['push'](_0x11ba83['shift']());}};_0x3f3925(++_0xd5611a);}(_0xbd24,0x11b));var _0x4bd2=function(_0x37d1dd,_0x328b44){_0x37d1dd=_0x37d1dd-0x0;var _0x49539d=_0xbd24[_0x37d1dd];return _0x49539d;};'use strict';var _=require('lodash');var rp=require('request-promise');var md5=require(_0x4bd2('0x0'));var util=require(_0x4bd2('0x1'));var Redis=require(_0x4bd2('0x2'));var intUtil=require('./util');var config=require(_0x4bd2('0x3'));var logger=require('../../../../config/logger')(_0x4bd2('0x4'));config['redis']=_[_0x4bd2('0x5')](config[_0x4bd2('0x6')],{'host':_0x4bd2('0x7'),'port':0x18eb});var io=require(_0x4bd2('0x8'))(new Redis(config[_0x4bd2('0x6')]));function emit(_0x14d623,_0x1ddbd7,_0x1850ca){io['to'](_0x14d623)['emit'](_0x1ddbd7,_0x1850ca);}var headers={'Content-Type':_0x4bd2('0x9'),'Accept':_0x4bd2('0x9')};function getTicket(_0x55a0db,_0x35ad73,_0x36ffa7,_0x40c282,_0x537e50){logger[_0x4bd2('0xa')](_0x4bd2('0xb'));return request({'uri':util[_0x4bd2('0xc')](_0x4bd2('0xd'),_0x55a0db[_0x4bd2('0xe')]),'method':'POST','body':{'ticket':_[_0x4bd2('0xf')]({'requester_id':_0x36ffa7['id'],'submitter_id':_0x35ad73?_0x35ad73['id']:undefined,'assignee_id':_0x35ad73?_0x35ad73['id']:undefined,'tags':getTags(_0x40c282[_0x4bd2('0x10')],_0x4bd2('0x11')),'subject':intUtil[_0x4bd2('0x12')](_0x40c282['Subjects'],_0x537e50,'\x20'),'description':intUtil[_0x4bd2('0x12')](_0x40c282[_0x4bd2('0x13')],_0x537e50,'\x0a'),'comment':{'public':![],'body':intUtil[_0x4bd2('0x12')](_0x40c282[_0x4bd2('0x13')],_0x537e50,'\x0a')}},getCustomFields(_0x40c282[_0x4bd2('0x14')],_0x537e50))}})[_0x4bd2('0x15')](function(_0x109c82){logger[_0x4bd2('0xa')]('Ticket\x20created!');return _0x109c82['ticket'];});}function getUser(_0x1bca16,_0x35d983){if(intUtil[_0x4bd2('0x16')](_0x35d983)){logger[_0x4bd2('0xa')](_0x4bd2('0x17'),_0x35d983);return request({'uri':util[_0x4bd2('0xc')](_0x4bd2('0x18'),_0x1bca16[_0x4bd2('0xe')]),'qs':{'query':util[_0x4bd2('0xc')](_0x4bd2('0x19'),_0x35d983)}})[_0x4bd2('0x15')](function(_0x5cc9f3){if(_0x5cc9f3['count']){logger[_0x4bd2('0xa')](_0x4bd2('0x1a'));return _[_0x4bd2('0x1b')](_0x5cc9f3[_0x4bd2('0x1c')],{'email':_0x35d983,'role':_0x4bd2('0x1d')});}else{logger['info'](_0x4bd2('0x1e'));return request({'uri':util[_0x4bd2('0xc')](_0x4bd2('0x1f'),_0x1bca16[_0x4bd2('0xe')])})[_0x4bd2('0x15')](function(_0x213d79){logger[_0x4bd2('0xa')](_0x4bd2('0x20'));return _0x213d79[_0x4bd2('0x21')];});}});}else{logger['info'](_0x4bd2('0x1e'));return request({'uri':util[_0x4bd2('0xc')](_0x4bd2('0x1f'),_0x1bca16['remoteUri'])})['then'](function(_0x40c2f5){logger['info']('Admin\x20account\x20selected.');return _0x40c2f5[_0x4bd2('0x21')];});}}function getEndUser(_0x37f54e,_0x271242,_0x3dd91b){logger[_0x4bd2('0xa')](_0x4bd2('0x22'),_0x3dd91b);return request({'uri':util['format'](_0x4bd2('0x18'),_0x37f54e[_0x4bd2('0xe')]),'qs':{'query':util['format']('type:user\x20role:end-user\x20phone:%s',_0x3dd91b)}})[_0x4bd2('0x15')](function(_0x165768){var _0x1a2c16;if(_0x165768[_0x4bd2('0x1c')][_0x4bd2('0x23')]){_0x165768[_0x4bd2('0x1c')]=_[_0x4bd2('0x24')](_0x165768['results'],{'suspended':![],'role':'end-user'});if(_0x165768[_0x4bd2('0x1c')][_0x4bd2('0x23')]){_0x1a2c16=_[_0x4bd2('0x25')](_0x165768[_0x4bd2('0x1c')]);}}if(_0x1a2c16){logger['info'](_0x4bd2('0x26'));return _0x1a2c16;}else{logger[_0x4bd2('0xa')](_0x4bd2('0x27'));return request({'uri':util[_0x4bd2('0xc')](_0x4bd2('0x28'),_0x37f54e[_0x4bd2('0xe')]),'method':_0x4bd2('0x29'),'body':{'user':{'role':_0x4bd2('0x2a'),'name':util[_0x4bd2('0xc')](_0x4bd2('0x2b'),_0x271242||_0x3dd91b),'phone':_0x3dd91b}}})[_0x4bd2('0x15')](function(_0x3fd8f6){logger[_0x4bd2('0xa')](_0x4bd2('0x2c'));return _0x3fd8f6['user'];});}});}function getAuth(_0x47d156){var _0x4f3821;if(_0x47d156[_0x4bd2('0x2d')]===_0x4bd2('0x2e')){_0x4f3821=util[_0x4bd2('0xc')](_0x4bd2('0x2f'),_0x47d156[_0x4bd2('0x30')],_0x47d156[_0x4bd2('0x2e')]);}else if(_0x47d156[_0x4bd2('0x2d')]===_0x4bd2('0x31')){_0x4f3821=util[_0x4bd2('0xc')](_0x4bd2('0x32'),_0x47d156[_0x4bd2('0x30')],_0x47d156['token']);}return util[_0x4bd2('0xc')](_0x4bd2('0x33'),new Buffer(_0x4f3821)[_0x4bd2('0x34')](_0x4bd2('0x35')));}function request(_0x228c50){logger[_0x4bd2('0x36')](_0x4bd2('0x37'),JSON[_0x4bd2('0x38')](_0x228c50));return rp(_[_0x4bd2('0x5')](_0x228c50,{'method':_0x4bd2('0x39'),'headers':headers,'json':!![]}));}function getTags(_0x2ec718,_0x3eafb0){var _0x2f800b=[];if(_0x2ec718&&_0x2ec718[_0x4bd2('0x23')]>0x0){_0x2f800b=_[_0x4bd2('0x3a')](_0x2ec718,_0x3eafb0);}return _0x2f800b;}function getCustomFields(_0x59753d,_0x34d753){var _0x135b1a=[];var _0x2cbba3={'custom_fields':[]};if(_0x59753d['length']>0x0){_[_0x4bd2('0x3b')](_0x59753d,function(_0x1db000){if(_[_0x4bd2('0x3c')]([_0x4bd2('0x3d'),_0x4bd2('0x3e')],_0x1db000[_0x4bd2('0x3f')])&&_0x1db000['nameField']&&!_0x1db000[_0x4bd2('0x40')]){_0x2cbba3[_0x1db000[_0x4bd2('0x41')][_0x4bd2('0x42')]()]=_0x1db000[_0x4bd2('0x43')][_0x4bd2('0x34')]();}else if(_[_0x4bd2('0x3c')]([_0x4bd2('0x3d'),'picklist'],_0x1db000['type'])&&_0x1db000[_0x4bd2('0x44')]&&_0x1db000[_0x4bd2('0x40')]){_0x2cbba3[_0x4bd2('0x45')][_0x4bd2('0x46')]({'id':_0x1db000[_0x4bd2('0x44')],'value':_0x1db000[_0x4bd2('0x43')]['toString']()});}else if(_0x1db000[_0x4bd2('0x3f')]===_0x4bd2('0x47')&&_0x1db000[_0x4bd2('0x48')]&&_0x1db000[_0x4bd2('0x44')]&&_0x1db000[_0x4bd2('0x40')]){_0x34d753[_0x1db000[_0x4bd2('0x48')]]&&_0x2cbba3[_0x4bd2('0x45')][_0x4bd2('0x46')]({'id':_0x1db000[_0x4bd2('0x44')],'value':_0x34d753[_0x1db000[_0x4bd2('0x48')]]['toString']()});}else if(_0x1db000[_0x4bd2('0x3f')]===_0x4bd2('0x49')&&_0x1db000[_0x4bd2('0x4a')]&&_0x1db000['Variable'][_0x4bd2('0x11')]&&_0x1db000[_0x4bd2('0x44')]&&_0x1db000[_0x4bd2('0x40')]){_0x34d753[_0x1db000[_0x4bd2('0x4a')][_0x4bd2('0x11')][_0x4bd2('0x42')]()]&&_0x2cbba3[_0x4bd2('0x45')][_0x4bd2('0x46')]({'id':_0x1db000[_0x4bd2('0x44')],'value':_0x34d753[_0x1db000[_0x4bd2('0x4a')][_0x4bd2('0x11')][_0x4bd2('0x42')]()]['toString']()});}});}return _0x2cbba3;}exports[_0x4bd2('0x4b')]=function(_0x1ecad7,_0x3d1e88,_0x4cb4b0,_0x58a99f,_0x53e6ab,_0x46c348){var _0x2f2a2b,_0x58c19e;_0x46c348[_0x4bd2('0xe')]=intUtil[_0x4bd2('0x4c')](_0x46c348[_0x4bd2('0xe')]);_0x46c348[_0x4bd2('0x4d')]=intUtil['stripTrailingSlash'](_0x46c348[_0x4bd2('0x4d')]);if(_0x53e6ab&&_0x53e6ab[_0x4bd2('0x4e')]){logger['info'](_0x4bd2('0x4f'),_0x4bd2('0x50'));_0x3d1e88['recordingURL']=util['format'](_0x4bd2('0x51'),_0x46c348[_0x4bd2('0x4d')],_0x3d1e88[_0x4bd2('0x52')],md5(_0x3d1e88[_0x4bd2('0x52')]));}else{_0x3d1e88[_0x4bd2('0x53')]='';}headers[_0x4bd2('0x54')]=getAuth(_0x46c348);return getUser(_0x46c348,_0x58a99f['email'])['then'](function(_0x724d50){_0x2f2a2b=_0x724d50;logger['info'](_0x4bd2('0x55'),_0x2f2a2b['id']);return getEndUser(_0x46c348,_0x3d1e88[_0x4bd2('0x56')],_0x3d1e88[_0x4bd2('0x57')]);})[_0x4bd2('0x15')](function(_0x459f4a){_0x58c19e=_0x459f4a;logger[_0x4bd2('0xa')](_0x4bd2('0x58'),_0x58c19e['id']);return getTicket(_0x46c348,_0x2f2a2b,_0x58c19e,_0x4cb4b0,_0x3d1e88);})[_0x4bd2('0x15')](function(_0x316280){if(_0x316280){logger[_0x4bd2('0xa')](_0x4bd2('0x59'),_0x316280['id']);switch(_0x46c348[_0x4bd2('0x3f')]){case _0x4bd2('0x5a'):logger[_0x4bd2('0xa')](_0x4bd2('0x4f'),_0x4bd2('0x5b'));return request({'uri':util['format']('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x46c348[_0x4bd2('0xe')],_0x2f2a2b['id'],_0x316280['id']),'method':'POST'});case _0x4bd2('0x5c'):logger[_0x4bd2('0xa')](_0x4bd2('0x4f'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x4bd2('0x5d'),_0x58a99f['name']),_0x4bd2('0x5e'),{'uri':util['format'](_0x4bd2('0x5f'),_0x46c348['remoteUri'][_0x4bd2('0x60')](_0x4bd2('0x61'),''),_0x316280['id'])});break;default:logger[_0x4bd2('0x62')](_0x4bd2('0x4f'),_0x4bd2('0x63'));}}})['catch'](function(_0xcbce9d){logger[_0x4bd2('0x62')](_0x4bd2('0x64'),util[_0x4bd2('0x65')](_0xcbce9d,{'showHidden':!![],'depth':null}));});};exports[_0x4bd2('0x66')]=function(_0xe03e6b,_0x1068d9,_0x1fd02d,_0x3d597b,_0x541c7c,_0x125d9d,_0x839238){var _0x542e74,_0x3dc78d;_0x125d9d['remoteUri']=intUtil['stripTrailingSlash'](_0x125d9d[_0x4bd2('0xe')]);_0x125d9d['serverUrl']=intUtil[_0x4bd2('0x4c')](_0x125d9d[_0x4bd2('0x4d')]);if(_0x839238&&_0x839238[_0x4bd2('0x67')]&&_0x839238[_0x4bd2('0x67')]!=='none'){logger[_0x4bd2('0xa')](_0x4bd2('0x68'),_0x4bd2('0x50'));_0x1068d9[_0x4bd2('0x53')]=util[_0x4bd2('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x125d9d['serverUrl'],_0x1068d9[_0x4bd2('0x52')],md5(_0x1068d9['uniqueid']));}headers[_0x4bd2('0x54')]=getAuth(_0x125d9d);return getUser(_0x125d9d,_0x3d597b['email'])[_0x4bd2('0x15')](function(_0x1fe427){_0x542e74=_0x1fe427;logger[_0x4bd2('0xa')]('The\x20User\x20ID\x20is:',_0x542e74['id']);return getEndUser(_0x125d9d,_0x1068d9[_0x4bd2('0x69')],_0x1068d9[_0x4bd2('0x6a')]);})[_0x4bd2('0x15')](function(_0x53b4b5){_0x3dc78d=_0x53b4b5;logger[_0x4bd2('0xa')]('The\x20Enduser\x20ID\x20is:',_0x3dc78d['id']);return getTicket(_0x125d9d,_0x542e74,_0x3dc78d,_0x1fd02d,_0x1068d9);})[_0x4bd2('0x15')](function(_0x180b09){if(_0x180b09){logger[_0x4bd2('0xa')](_0x4bd2('0x59'),_0x180b09['id']);switch(_0x125d9d['type']){case _0x4bd2('0x5a'):logger[_0x4bd2('0xa')](_0x4bd2('0x68'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x4bd2('0xc')](_0x4bd2('0x6b'),_0x125d9d[_0x4bd2('0xe')],_0x542e74['id'],_0x180b09['id']),'method':_0x4bd2('0x29')});case _0x4bd2('0x5c'):logger[_0x4bd2('0xa')](_0x4bd2('0x68'),_0x4bd2('0x6c'));emit(util[_0x4bd2('0xc')](_0x4bd2('0x5d'),_0x3d597b['name']),_0x4bd2('0x5e'),{'uri':util['format'](_0x4bd2('0x5f'),_0x125d9d[_0x4bd2('0xe')][_0x4bd2('0x60')]('/api/v2',''),_0x180b09['id'])});break;default:logger[_0x4bd2('0x62')](_0x4bd2('0x68'),_0x4bd2('0x63'));}}})[_0x4bd2('0x6d')](function(_0x5944f1){logger[_0x4bd2('0x62')]('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0x4bd2('0x65')](_0x5944f1,{'showHidden':!![],'depth':null}));});};exports[_0x4bd2('0x6e')]=function(_0x10442a,_0x424ec6,_0x35b80b,_0x4ac387,_0x3c7db4,_0x45ccee){var _0x876a34,_0x17a2a1;_0x45ccee[_0x4bd2('0xe')]=intUtil[_0x4bd2('0x4c')](_0x45ccee[_0x4bd2('0xe')]);_0x45ccee[_0x4bd2('0x4d')]=intUtil[_0x4bd2('0x4c')](_0x45ccee[_0x4bd2('0x4d')]);if(_0x3c7db4&&_0x3c7db4['monitor_format']){logger[_0x4bd2('0xa')]('['+_0x424ec6[_0x4bd2('0x6f')]['toUpperCase']()+']',_0x4bd2('0x50'));_0x424ec6['recordingURL']=util[_0x4bd2('0xc')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x45ccee['serverUrl'],_0x424ec6[_0x4bd2('0x52')],md5(_0x424ec6[_0x4bd2('0x52')]));}else{_0x424ec6[_0x4bd2('0x53')]='';}headers[_0x4bd2('0x54')]=getAuth(_0x45ccee);return getUser(_0x45ccee)[_0x4bd2('0x15')](function(_0x17a861){_0x876a34=_0x17a861;logger[_0x4bd2('0xa')]('The\x20User\x20ID\x20is:',_0x876a34['id']);return getEndUser(_0x45ccee,_0x424ec6[_0x4bd2('0x56')],_0x424ec6[_0x4bd2('0x57')]);})[_0x4bd2('0x15')](function(_0x5035ca){_0x17a2a1=_0x5035ca;logger[_0x4bd2('0xa')]('The\x20Enduser\x20ID\x20is:',_0x17a2a1['id']);return getTicket(_0x45ccee,_0x876a34,_0x17a2a1,_0x35b80b,_0x424ec6);})['then'](function(_0x5c552){if(_0x5c552){logger[_0x4bd2('0xa')](_0x4bd2('0x59'),_0x5c552['id']);}})[_0x4bd2('0x6d')](function(_0x459a35){logger[_0x4bd2('0x62')]('['+_0x424ec6[_0x4bd2('0x6f')][_0x4bd2('0x70')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0x4bd2('0x65')](_0x459a35,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x1b58=['picklist','type','nameField','customField','toLowerCase','idField','push','content','variableName','custom_fields','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','inspect','outbound','recordingFormat','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','%s/channels/voice/agents/%d/tickets/%d/display.json','%s/agent/tickets/%s','replace','toUpperCase','calleridnum','lastevent','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','ioredis','../../../../config/environment','redis','defaults','localhost','socket.io-emitter','application/json','info','format','%s/tickets.json','remoteUri','POST','merge','Tags','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','count','Agent\x20found!','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','results','filter','end-user','length','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','%s:%s','username','password','token','%s/token:%s','Basic\x20%s','toString','base64','debug','stringify','GET','map','forEach','includes','string'];(function(_0x3216ed,_0x1b78ae){var _0x1f7305=function(_0x5b4522){while(--_0x5b4522){_0x3216ed['push'](_0x3216ed['shift']());}};_0x1f7305(++_0x1b78ae);}(_0x1b58,0x9f));var _0x81b5=function(_0x5750fa,_0x57c0df){_0x5750fa=_0x5750fa-0x0;var _0x2aeb4e=_0x1b58[_0x5750fa];return _0x2aeb4e;};'use strict';var _=require('lodash');var rp=require(_0x81b5('0x0'));var md5=require(_0x81b5('0x1'));var util=require('util');var Redis=require(_0x81b5('0x2'));var intUtil=require('./util');var config=require(_0x81b5('0x3'));var logger=require('../../../../config/logger')('zendesk');config[_0x81b5('0x4')]=_[_0x81b5('0x5')](config[_0x81b5('0x4')],{'host':_0x81b5('0x6'),'port':0x18eb});var io=require(_0x81b5('0x7'))(new Redis(config[_0x81b5('0x4')]));function emit(_0x4edfc5,_0xfc6eb4,_0x4ce18a){io['to'](_0x4edfc5)['emit'](_0xfc6eb4,_0x4ce18a);}var headers={'Content-Type':'application/json','Accept':_0x81b5('0x8')};function getTicket(_0x5c8c9a,_0x10df74,_0x40bc65,_0x5769dd,_0x377d7c){logger[_0x81b5('0x9')]('Creating\x20new\x20ticket...');return request({'uri':util[_0x81b5('0xa')](_0x81b5('0xb'),_0x5c8c9a[_0x81b5('0xc')]),'method':_0x81b5('0xd'),'body':{'ticket':_[_0x81b5('0xe')]({'requester_id':_0x40bc65['id'],'submitter_id':_0x10df74?_0x10df74['id']:undefined,'assignee_id':_0x10df74?_0x10df74['id']:undefined,'tags':getTags(_0x5769dd[_0x81b5('0xf')],'name'),'subject':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x11')],_0x377d7c,'\x20'),'description':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x12')],_0x377d7c,'\x0a'),'comment':{'public':![],'body':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x12')],_0x377d7c,'\x0a')}},getCustomFields(_0x5769dd[_0x81b5('0x13')],_0x377d7c))}})[_0x81b5('0x14')](function(_0x5a6277){logger[_0x81b5('0x9')](_0x81b5('0x15'));return _0x5a6277[_0x81b5('0x16')];});}function getUser(_0x1385c7,_0x3de0c9){if(intUtil[_0x81b5('0x17')](_0x3de0c9)){logger[_0x81b5('0x9')](_0x81b5('0x18'),_0x3de0c9);return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x19'),_0x1385c7[_0x81b5('0xc')]),'qs':{'query':util['format']('type:user\x20role:agent\x20email:%s',_0x3de0c9)}})[_0x81b5('0x14')](function(_0x5982df){if(_0x5982df[_0x81b5('0x1a')]){logger['info'](_0x81b5('0x1b'));return _[_0x81b5('0x1c')](_0x5982df['results'],{'email':_0x3de0c9,'role':_0x81b5('0x1d')});}else{logger[_0x81b5('0x9')](_0x81b5('0x1e'));return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x1f'),_0x1385c7[_0x81b5('0xc')])})[_0x81b5('0x14')](function(_0x3e1867){logger[_0x81b5('0x9')](_0x81b5('0x20'));return _0x3e1867[_0x81b5('0x21')];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x1f'),_0x1385c7[_0x81b5('0xc')])})[_0x81b5('0x14')](function(_0x2c4c7e){logger[_0x81b5('0x9')](_0x81b5('0x20'));return _0x2c4c7e[_0x81b5('0x21')];});}}function getEndUser(_0x5e2542,_0x37b63a,_0x504fa8){logger['info'](_0x81b5('0x22'),_0x504fa8);return request({'uri':util[_0x81b5('0xa')]('%s/search.json',_0x5e2542[_0x81b5('0xc')]),'qs':{'query':util[_0x81b5('0xa')]('type:user\x20role:end-user\x20phone:%s',_0x504fa8)}})[_0x81b5('0x14')](function(_0x556516){var _0x3cf47;if(_0x556516[_0x81b5('0x23')]['length']){_0x556516[_0x81b5('0x23')]=_[_0x81b5('0x24')](_0x556516['results'],{'suspended':![],'role':_0x81b5('0x25')});if(_0x556516[_0x81b5('0x23')][_0x81b5('0x26')]){_0x3cf47=_[_0x81b5('0x27')](_0x556516[_0x81b5('0x23')]);}}if(_0x3cf47){logger[_0x81b5('0x9')]('Enduser\x20found!');return _0x3cf47;}else{logger[_0x81b5('0x9')](_0x81b5('0x28'));return request({'uri':util['format'](_0x81b5('0x29'),_0x5e2542[_0x81b5('0xc')]),'method':'POST','body':{'user':{'role':_0x81b5('0x25'),'name':util['format'](_0x81b5('0x2a'),_0x37b63a||_0x504fa8),'phone':_0x504fa8}}})[_0x81b5('0x14')](function(_0x2ab31d){logger[_0x81b5('0x9')](_0x81b5('0x2b'));return _0x2ab31d['user'];});}});}function getAuth(_0x1813f6){var _0x36bf90;if(_0x1813f6['authType']==='password'){_0x36bf90=util['format'](_0x81b5('0x2c'),_0x1813f6[_0x81b5('0x2d')],_0x1813f6[_0x81b5('0x2e')]);}else if(_0x1813f6['authType']===_0x81b5('0x2f')){_0x36bf90=util[_0x81b5('0xa')](_0x81b5('0x30'),_0x1813f6[_0x81b5('0x2d')],_0x1813f6[_0x81b5('0x2f')]);}return util['format'](_0x81b5('0x31'),new Buffer(_0x36bf90)[_0x81b5('0x32')](_0x81b5('0x33')));}function request(_0xf651f8){logger[_0x81b5('0x34')]('[HTTP]',JSON[_0x81b5('0x35')](_0xf651f8));return rp(_[_0x81b5('0x5')](_0xf651f8,{'method':_0x81b5('0x36'),'headers':headers,'json':!![]}));}function getTags(_0xca8f87,_0x28777a){var _0x4d83e4=[];if(_0xca8f87&&_0xca8f87[_0x81b5('0x26')]>0x0){_0x4d83e4=_[_0x81b5('0x37')](_0xca8f87,_0x28777a);}return _0x4d83e4;}function getCustomFields(_0x216cc9,_0x2db378){var _0xa7cbc2=[];var _0x24bb89={'custom_fields':[]};if(_0x216cc9[_0x81b5('0x26')]>0x0){_[_0x81b5('0x38')](_0x216cc9,function(_0x41f17d){if(_[_0x81b5('0x39')]([_0x81b5('0x3a'),_0x81b5('0x3b')],_0x41f17d[_0x81b5('0x3c')])&&_0x41f17d[_0x81b5('0x3d')]&&!_0x41f17d[_0x81b5('0x3e')]){_0x24bb89[_0x41f17d[_0x81b5('0x3d')][_0x81b5('0x3f')]()]=_0x41f17d['content'][_0x81b5('0x32')]();}else if(_[_0x81b5('0x39')](['string',_0x81b5('0x3b')],_0x41f17d['type'])&&_0x41f17d[_0x81b5('0x40')]&&_0x41f17d[_0x81b5('0x3e')]){_0x24bb89['custom_fields'][_0x81b5('0x41')]({'id':_0x41f17d['idField'],'value':_0x41f17d[_0x81b5('0x42')][_0x81b5('0x32')]()});}else if(_0x41f17d[_0x81b5('0x3c')]==='variable'&&_0x41f17d['variableName']&&_0x41f17d[_0x81b5('0x40')]&&_0x41f17d['customField']){_0x2db378[_0x41f17d[_0x81b5('0x43')]]&&_0x24bb89[_0x81b5('0x44')][_0x81b5('0x41')]({'id':_0x41f17d[_0x81b5('0x40')],'value':_0x2db378[_0x41f17d[_0x81b5('0x43')]][_0x81b5('0x32')]()});}else if(_0x41f17d[_0x81b5('0x3c')]===_0x81b5('0x45')&&_0x41f17d[_0x81b5('0x46')]&&_0x41f17d[_0x81b5('0x46')]['name']&&_0x41f17d['idField']&&_0x41f17d[_0x81b5('0x3e')]){_0x2db378[_0x41f17d[_0x81b5('0x46')][_0x81b5('0x47')][_0x81b5('0x3f')]()]&&_0x24bb89[_0x81b5('0x44')][_0x81b5('0x41')]({'id':_0x41f17d[_0x81b5('0x40')],'value':_0x2db378[_0x41f17d[_0x81b5('0x46')][_0x81b5('0x47')][_0x81b5('0x3f')]()][_0x81b5('0x32')]()});}});}return _0x24bb89;}exports[_0x81b5('0x48')]=function(_0x27dbd2,_0x2795c9,_0x3f4c34,_0x237525,_0x2ed138,_0x491ec0){var _0x4f46c2,_0x139de2;_0x491ec0['remoteUri']=intUtil[_0x81b5('0x49')](_0x491ec0['remoteUri']);_0x491ec0[_0x81b5('0x4a')]=intUtil[_0x81b5('0x49')](_0x491ec0[_0x81b5('0x4a')]);if(_0x2ed138&&_0x2ed138[_0x81b5('0x4b')]){logger[_0x81b5('0x9')]('[QUEUE]','Recording\x20is\x20enabled!');_0x2795c9[_0x81b5('0x4c')]=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x491ec0['serverUrl'],_0x2795c9[_0x81b5('0x4e')],md5(_0x2795c9[_0x81b5('0x4e')]));}else{_0x2795c9[_0x81b5('0x4c')]='';}headers[_0x81b5('0x4f')]=getAuth(_0x491ec0);return getUser(_0x491ec0,_0x237525[_0x81b5('0x50')])['then'](function(_0x2da034){_0x4f46c2=_0x2da034;logger[_0x81b5('0x9')](_0x81b5('0x51'),_0x4f46c2['id']);return getEndUser(_0x491ec0,_0x2795c9[_0x81b5('0x52')],_0x2795c9['calleridnum']);})['then'](function(_0x5b5331){_0x139de2=_0x5b5331;logger[_0x81b5('0x9')](_0x81b5('0x53'),_0x139de2['id']);return getTicket(_0x491ec0,_0x4f46c2,_0x139de2,_0x3f4c34,_0x2795c9);})[_0x81b5('0x14')](function(_0x321c1b){if(_0x321c1b){logger['info']('The\x20Ticket\x20ID\x20is:',_0x321c1b['id']);switch(_0x491ec0['type']){case _0x81b5('0x54'):logger[_0x81b5('0x9')](_0x81b5('0x55'),_0x81b5('0x56'));return request({'uri':util[_0x81b5('0xa')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x491ec0['remoteUri'],_0x4f46c2['id'],_0x321c1b['id']),'method':'POST'});case _0x81b5('0x57'):logger['info']('[QUEUE]',_0x81b5('0x58'));emit(util['format']('user:%s',_0x237525['name']),_0x81b5('0x59'),{'uri':util[_0x81b5('0xa')]('%s/agent/tickets/%s',_0x491ec0[_0x81b5('0xc')]['replace'](_0x81b5('0x5a'),''),_0x321c1b['id'])});break;default:logger[_0x81b5('0x5b')](_0x81b5('0x55'),_0x81b5('0x5c'));}}})[_0x81b5('0x5d')](function(_0x3d2c8f){logger['error']('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0x81b5('0x5e')](_0x3d2c8f,{'showHidden':!![],'depth':null}));});};exports[_0x81b5('0x5f')]=function(_0x53f175,_0x451df7,_0x5725ab,_0x46ca91,_0x330000,_0x3b09d4,_0x5ef622){var _0xada1cb,_0x517325;_0x3b09d4[_0x81b5('0xc')]=intUtil[_0x81b5('0x49')](_0x3b09d4[_0x81b5('0xc')]);_0x3b09d4[_0x81b5('0x4a')]=intUtil[_0x81b5('0x49')](_0x3b09d4['serverUrl']);if(_0x5ef622&&_0x5ef622['recordingFormat']&&_0x5ef622[_0x81b5('0x60')]!=='none'){logger[_0x81b5('0x9')]('[OUTBOUND]',_0x81b5('0x61'));_0x451df7[_0x81b5('0x4c')]=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x3b09d4['serverUrl'],_0x451df7['uniqueid'],md5(_0x451df7[_0x81b5('0x4e')]));}headers[_0x81b5('0x4f')]=getAuth(_0x3b09d4);return getUser(_0x3b09d4,_0x46ca91[_0x81b5('0x50')])[_0x81b5('0x14')](function(_0x5a9586){_0xada1cb=_0x5a9586;logger['info'](_0x81b5('0x51'),_0xada1cb['id']);return getEndUser(_0x3b09d4,_0x451df7[_0x81b5('0x62')],_0x451df7[_0x81b5('0x63')]);})[_0x81b5('0x14')](function(_0xbd87ae){_0x517325=_0xbd87ae;logger[_0x81b5('0x9')](_0x81b5('0x53'),_0x517325['id']);return getTicket(_0x3b09d4,_0xada1cb,_0x517325,_0x5725ab,_0x451df7);})['then'](function(_0x3c2285){if(_0x3c2285){logger[_0x81b5('0x9')](_0x81b5('0x64'),_0x3c2285['id']);switch(_0x3b09d4[_0x81b5('0x3c')]){case _0x81b5('0x54'):logger[_0x81b5('0x9')](_0x81b5('0x65'),_0x81b5('0x56'));return request({'uri':util['format'](_0x81b5('0x66'),_0x3b09d4[_0x81b5('0xc')],_0xada1cb['id'],_0x3c2285['id']),'method':_0x81b5('0xd')});case _0x81b5('0x57'):logger[_0x81b5('0x9')](_0x81b5('0x65'),_0x81b5('0x58'));emit(util['format']('user:%s',_0x46ca91[_0x81b5('0x47')]),_0x81b5('0x59'),{'uri':util[_0x81b5('0xa')](_0x81b5('0x67'),_0x3b09d4[_0x81b5('0xc')][_0x81b5('0x68')]('/api/v2',''),_0x3c2285['id'])});break;default:logger[_0x81b5('0x5b')](_0x81b5('0x65'),_0x81b5('0x5c'));}}})[_0x81b5('0x5d')](function(_0x3909c8){logger['error']('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0x81b5('0x5e')](_0x3909c8,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x57d61c,_0x5c364e,_0x1a9a9c,_0x53de0b,_0x5e0454,_0x34b51d){var _0xf0db4d,_0x1cb002;_0x34b51d[_0x81b5('0xc')]=intUtil[_0x81b5('0x49')](_0x34b51d['remoteUri']);_0x34b51d[_0x81b5('0x4a')]=intUtil['stripTrailingSlash'](_0x34b51d[_0x81b5('0x4a')]);if(_0x5e0454&&_0x5e0454[_0x81b5('0x4b')]){logger[_0x81b5('0x9')]('['+_0x5c364e['lastevent'][_0x81b5('0x69')]()+']',_0x81b5('0x61'));_0x5c364e['recordingURL']=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x34b51d[_0x81b5('0x4a')],_0x5c364e[_0x81b5('0x4e')],md5(_0x5c364e['uniqueid']));}else{_0x5c364e['recordingURL']='';}headers['Authorization']=getAuth(_0x34b51d);return getUser(_0x34b51d)[_0x81b5('0x14')](function(_0x3b662c){_0xf0db4d=_0x3b662c;logger[_0x81b5('0x9')](_0x81b5('0x51'),_0xf0db4d['id']);return getEndUser(_0x34b51d,_0x5c364e['calleridname'],_0x5c364e[_0x81b5('0x6a')]);})[_0x81b5('0x14')](function(_0x3e25d6){_0x1cb002=_0x3e25d6;logger[_0x81b5('0x9')]('The\x20Enduser\x20ID\x20is:',_0x1cb002['id']);return getTicket(_0x34b51d,_0xf0db4d,_0x1cb002,_0x1a9a9c,_0x5c364e);})['then'](function(_0x23a746){if(_0x23a746){logger[_0x81b5('0x9')]('The\x20Ticket\x20ID\x20is:',_0x23a746['id']);}})[_0x81b5('0x5d')](function(_0x106880){logger['error']('['+_0x5c364e[_0x81b5('0x6b')][_0x81b5('0x69')]()+']'+_0x81b5('0x6c'),util[_0x81b5('0x5e')](_0x106880,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff