// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x78d5=['The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','newTab','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','inspect','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','toUpperCase','Recording\x20is\x20enabled!','calleridname','lastevent','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','./util','../../../../config/environment','../../../../config/logger','redis','defaults','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','Tags','name','getString','Subjects','Descriptions','Fields','then','ticket','validateEmail','type:user\x20role:agent\x20email:%s','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/search.json','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','first','Enduser\x20found!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','user','authType','%s:%s','username','password','token','Basic\x20%s','toString','base64','debug','[HTTP]','GET','map','includes','string','picklist','type','nameField','customField','toLowerCase','content','custom_fields','idField','variable','variableName','push','customVariable','Variable','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email'];(function(_0x501510,_0x61caa9){var _0x1e6ee5=function(_0x32845b){while(--_0x32845b){_0x501510['push'](_0x501510['shift']());}};_0x1e6ee5(++_0x61caa9);}(_0x78d5,0x8b));var _0x578d=function(_0x3b283f,_0x42f000){_0x3b283f=_0x3b283f-0x0;var _0x3cb345=_0x78d5[_0x3b283f];return _0x3cb345;};'use strict';var _=require(_0x578d('0x0'));var rp=require(_0x578d('0x1'));var md5=require(_0x578d('0x2'));var util=require(_0x578d('0x3'));var Redis=require('ioredis');var intUtil=require(_0x578d('0x4'));var config=require(_0x578d('0x5'));var logger=require(_0x578d('0x6'))('zendesk');config[_0x578d('0x7')]=_[_0x578d('0x8')](config[_0x578d('0x7')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x578d('0x7')]));function emit(_0x3b5a65,_0x47799e,_0x3762c8){io['to'](_0x3b5a65)[_0x578d('0x9')](_0x47799e,_0x3762c8);}var headers={'Content-Type':_0x578d('0xa'),'Accept':_0x578d('0xa')};function getTicket(_0x287576,_0x350ae3,_0x11d7b8,_0x74e160,_0x591cf0){logger[_0x578d('0xb')](_0x578d('0xc'));return request({'uri':util[_0x578d('0xd')](_0x578d('0xe'),_0x287576[_0x578d('0xf')]),'method':_0x578d('0x10'),'body':{'ticket':_['merge']({'requester_id':_0x11d7b8['id'],'submitter_id':_0x350ae3?_0x350ae3['id']:undefined,'assignee_id':_0x350ae3?_0x350ae3['id']:undefined,'tags':getTags(_0x74e160[_0x578d('0x11')],_0x578d('0x12')),'subject':intUtil[_0x578d('0x13')](_0x74e160[_0x578d('0x14')],_0x591cf0,'\x20'),'description':intUtil[_0x578d('0x13')](_0x74e160[_0x578d('0x15')],_0x591cf0,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x74e160[_0x578d('0x15')],_0x591cf0,'\x0a')}},getCustomFields(_0x74e160[_0x578d('0x16')],_0x591cf0))}})[_0x578d('0x17')](function(_0xb34f17){logger['info']('Ticket\x20created!');return _0xb34f17[_0x578d('0x18')];});}function getUser(_0x513351,_0x31cbfc){if(intUtil[_0x578d('0x19')](_0x31cbfc)){logger['info']('Getting\x20agent\x20with\x20email',_0x31cbfc);return request({'uri':util['format']('%s/search.json',_0x513351[_0x578d('0xf')]),'qs':{'query':util['format'](_0x578d('0x1a'),_0x31cbfc)}})['then'](function(_0x51f3dc){if(_0x51f3dc['count']){logger['info']('Agent\x20found!');return _[_0x578d('0x1b')](_0x51f3dc[_0x578d('0x1c')],{'email':_0x31cbfc,'role':_0x578d('0x1d')});}else{logger[_0x578d('0xb')](_0x578d('0x1e'));return request({'uri':util[_0x578d('0xd')](_0x578d('0x1f'),_0x513351['remoteUri'])})[_0x578d('0x17')](function(_0x7eaf6){logger[_0x578d('0xb')](_0x578d('0x20'));return _0x7eaf6['user'];});}});}else{logger['info'](_0x578d('0x1e'));return request({'uri':util[_0x578d('0xd')]('%s/users/me.json',_0x513351[_0x578d('0xf')])})[_0x578d('0x17')](function(_0x506cb4){logger['info'](_0x578d('0x20'));return _0x506cb4['user'];});}}function getEndUser(_0x4fbbdf,_0x100577,_0x4455bb){logger[_0x578d('0xb')](_0x578d('0x21'),_0x4455bb);return request({'uri':util['format'](_0x578d('0x22'),_0x4fbbdf[_0x578d('0xf')]),'qs':{'query':util[_0x578d('0xd')](_0x578d('0x23'),_0x4455bb)}})[_0x578d('0x17')](function(_0x19e4de){var _0x23de8f;if(_0x19e4de[_0x578d('0x1c')][_0x578d('0x24')]){_0x19e4de['results']=_[_0x578d('0x25')](_0x19e4de[_0x578d('0x1c')],{'suspended':![],'role':_0x578d('0x26')});if(_0x19e4de[_0x578d('0x1c')][_0x578d('0x24')]){_0x23de8f=_[_0x578d('0x27')](_0x19e4de[_0x578d('0x1c')]);}}if(_0x23de8f){logger['info'](_0x578d('0x28'));return _0x23de8f;}else{logger[_0x578d('0xb')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util['format'](_0x578d('0x29'),_0x4fbbdf['remoteUri']),'method':_0x578d('0x10'),'body':{'user':{'role':_0x578d('0x26'),'name':util[_0x578d('0xd')](_0x578d('0x2a'),_0x100577||_0x4455bb),'phone':_0x4455bb}}})[_0x578d('0x17')](function(_0x3e8435){logger[_0x578d('0xb')](_0x578d('0x2b'));return _0x3e8435[_0x578d('0x2c')];});}});}function getAuth(_0xef9dd2){var _0x4e8133;if(_0xef9dd2[_0x578d('0x2d')]==='password'){_0x4e8133=util[_0x578d('0xd')](_0x578d('0x2e'),_0xef9dd2[_0x578d('0x2f')],_0xef9dd2[_0x578d('0x30')]);}else if(_0xef9dd2[_0x578d('0x2d')]===_0x578d('0x31')){_0x4e8133=util[_0x578d('0xd')]('%s/token:%s',_0xef9dd2[_0x578d('0x2f')],_0xef9dd2[_0x578d('0x31')]);}return util[_0x578d('0xd')](_0x578d('0x32'),new Buffer(_0x4e8133)[_0x578d('0x33')](_0x578d('0x34')));}function request(_0x110295){logger[_0x578d('0x35')](_0x578d('0x36'),JSON['stringify'](_0x110295));return rp(_[_0x578d('0x8')](_0x110295,{'method':_0x578d('0x37'),'headers':headers,'json':!![]}));}function getTags(_0x2f1fc0,_0x4c3839){var _0x4f89ca=[];if(_0x2f1fc0&&_0x2f1fc0['length']>0x0){_0x4f89ca=_[_0x578d('0x38')](_0x2f1fc0,_0x4c3839);}return _0x4f89ca;}function getCustomFields(_0x2b06ea,_0x70787a){var _0x5e9720=[];var _0x19d4f5={'custom_fields':[]};if(_0x2b06ea[_0x578d('0x24')]>0x0){_['forEach'](_0x2b06ea,function(_0x317741){if(_[_0x578d('0x39')]([_0x578d('0x3a'),_0x578d('0x3b')],_0x317741[_0x578d('0x3c')])&&_0x317741[_0x578d('0x3d')]&&!_0x317741[_0x578d('0x3e')]){_0x19d4f5[_0x317741[_0x578d('0x3d')][_0x578d('0x3f')]()]=_0x317741[_0x578d('0x40')][_0x578d('0x33')]();}else if(_[_0x578d('0x39')](['string',_0x578d('0x3b')],_0x317741[_0x578d('0x3c')])&&_0x317741['idField']&&_0x317741['customField']){_0x19d4f5[_0x578d('0x41')]['push']({'id':_0x317741[_0x578d('0x42')],'value':_0x317741[_0x578d('0x40')]['toString']()});}else if(_0x317741[_0x578d('0x3c')]===_0x578d('0x43')&&_0x317741[_0x578d('0x44')]&&_0x317741['idField']&&_0x317741[_0x578d('0x3e')]){_0x70787a[_0x317741[_0x578d('0x44')]]&&_0x19d4f5['custom_fields'][_0x578d('0x45')]({'id':_0x317741['idField'],'value':_0x70787a[_0x317741[_0x578d('0x44')]][_0x578d('0x33')]()});}else if(_0x317741[_0x578d('0x3c')]===_0x578d('0x46')&&_0x317741['Variable']&&_0x317741[_0x578d('0x47')][_0x578d('0x12')]&&_0x317741[_0x578d('0x42')]&&_0x317741['customField']){_0x70787a[_0x317741['Variable'][_0x578d('0x12')][_0x578d('0x3f')]()]&&_0x19d4f5['custom_fields'][_0x578d('0x45')]({'id':_0x317741[_0x578d('0x42')],'value':_0x70787a[_0x317741['Variable']['name']['toLowerCase']()][_0x578d('0x33')]()});}});}return _0x19d4f5;}exports['queue']=function(_0x4b3bb5,_0x3f3248,_0x377f34,_0x57e6cf,_0x297b68,_0x4f2305){var _0x53762a,_0xdc9ab8;_0x4f2305['remoteUri']=intUtil[_0x578d('0x48')](_0x4f2305[_0x578d('0xf')]);_0x4f2305[_0x578d('0x49')]=intUtil['stripTrailingSlash'](_0x4f2305[_0x578d('0x49')]);if(_0x297b68&&_0x297b68[_0x578d('0x4a')]){logger[_0x578d('0xb')](_0x578d('0x4b'),'Recording\x20is\x20enabled!');_0x3f3248[_0x578d('0x4c')]=util[_0x578d('0xd')](_0x578d('0x4d'),_0x4f2305['serverUrl'],_0x3f3248[_0x578d('0x4e')],md5(_0x3f3248['uniqueid']));}else{_0x3f3248[_0x578d('0x4c')]='';}headers[_0x578d('0x4f')]=getAuth(_0x4f2305);return getUser(_0x4f2305,_0x57e6cf[_0x578d('0x50')])['then'](function(_0x46dab7){_0x53762a=_0x46dab7;logger['info'](_0x578d('0x51'),_0x53762a['id']);return getEndUser(_0x4f2305,_0x3f3248['calleridname'],_0x3f3248[_0x578d('0x52')]);})[_0x578d('0x17')](function(_0x249e2d){_0xdc9ab8=_0x249e2d;logger[_0x578d('0xb')](_0x578d('0x53'),_0xdc9ab8['id']);return getTicket(_0x4f2305,_0x53762a,_0xdc9ab8,_0x377f34,_0x3f3248);})['then'](function(_0x40e150){if(_0x40e150){logger['info'](_0x578d('0x54'),_0x40e150['id']);switch(_0x4f2305[_0x578d('0x3c')]){case _0x578d('0x55'):logger['info'](_0x578d('0x4b'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util['format']('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x4f2305[_0x578d('0xf')],_0x53762a['id'],_0x40e150['id']),'method':_0x578d('0x10')});case _0x578d('0x56'):logger['info'](_0x578d('0x4b'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x578d('0xd')](_0x578d('0x57'),_0x57e6cf[_0x578d('0x12')]),_0x578d('0x58'),{'uri':util['format'](_0x578d('0x59'),_0x4f2305['remoteUri'][_0x578d('0x5a')](_0x578d('0x5b'),''),_0x40e150['id'])});break;default:logger[_0x578d('0x5c')](_0x578d('0x4b'),_0x578d('0x5d'));}}})[_0x578d('0x5e')](function(_0x452c0d){logger[_0x578d('0x5c')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0x578d('0x5f')](_0x452c0d,{'showHidden':!![],'depth':null}));});};exports[_0x578d('0x60')]=function(_0x124b92,_0x278a37,_0x6f394,_0x46cd4f,_0x2f86d4,_0x3ab88b,_0x3e976e){var _0x4fad99,_0x5c267c;_0x3ab88b['remoteUri']=intUtil[_0x578d('0x48')](_0x3ab88b['remoteUri']);_0x3ab88b[_0x578d('0x49')]=intUtil[_0x578d('0x48')](_0x3ab88b['serverUrl']);if(_0x3e976e&&_0x3e976e[_0x578d('0x61')]&&_0x3e976e[_0x578d('0x61')]!==_0x578d('0x62')){logger[_0x578d('0xb')](_0x578d('0x63'),'Recording\x20is\x20enabled!');_0x278a37['recordingURL']=util[_0x578d('0xd')](_0x578d('0x4d'),_0x3ab88b[_0x578d('0x49')],_0x278a37['uniqueid'],md5(_0x278a37['uniqueid']));}headers[_0x578d('0x4f')]=getAuth(_0x3ab88b);return getUser(_0x3ab88b,_0x46cd4f[_0x578d('0x50')])[_0x578d('0x17')](function(_0x2fd136){_0x4fad99=_0x2fd136;logger[_0x578d('0xb')](_0x578d('0x51'),_0x4fad99['id']);return getEndUser(_0x3ab88b,_0x278a37[_0x578d('0x64')],_0x278a37[_0x578d('0x65')]);})['then'](function(_0x3e71e3){_0x5c267c=_0x3e71e3;logger[_0x578d('0xb')](_0x578d('0x53'),_0x5c267c['id']);return getTicket(_0x3ab88b,_0x4fad99,_0x5c267c,_0x6f394,_0x278a37);})[_0x578d('0x17')](function(_0x337a37){if(_0x337a37){logger[_0x578d('0xb')]('The\x20Ticket\x20ID\x20is:',_0x337a37['id']);switch(_0x3ab88b[_0x578d('0x3c')]){case _0x578d('0x55'):logger[_0x578d('0xb')](_0x578d('0x63'),_0x578d('0x66'));return request({'uri':util[_0x578d('0xd')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x3ab88b[_0x578d('0xf')],_0x4fad99['id'],_0x337a37['id']),'method':_0x578d('0x10')});case'newTab':logger[_0x578d('0xb')](_0x578d('0x63'),_0x578d('0x67'));emit(util[_0x578d('0xd')]('user:%s',_0x46cd4f[_0x578d('0x12')]),'trigger:browser:url',{'uri':util['format'](_0x578d('0x59'),_0x3ab88b[_0x578d('0xf')][_0x578d('0x5a')](_0x578d('0x5b'),''),_0x337a37['id'])});break;default:logger[_0x578d('0x5c')](_0x578d('0x63'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x578d('0x5e')](function(_0x54fc88){logger[_0x578d('0x5c')](_0x578d('0x68'),util[_0x578d('0x5f')](_0x54fc88,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x567e57,_0x376c27,_0x68513a,_0x2c68b5,_0x419cb6,_0x2378df){var _0xcb7718,_0x41b6b1;_0x2378df[_0x578d('0xf')]=intUtil[_0x578d('0x48')](_0x2378df[_0x578d('0xf')]);_0x2378df['serverUrl']=intUtil[_0x578d('0x48')](_0x2378df['serverUrl']);if(_0x419cb6&&_0x419cb6[_0x578d('0x4a')]){logger[_0x578d('0xb')]('['+_0x376c27['lastevent'][_0x578d('0x69')]()+']',_0x578d('0x6a'));_0x376c27[_0x578d('0x4c')]=util[_0x578d('0xd')](_0x578d('0x4d'),_0x2378df[_0x578d('0x49')],_0x376c27['uniqueid'],md5(_0x376c27[_0x578d('0x4e')]));}else{_0x376c27[_0x578d('0x4c')]='';}headers[_0x578d('0x4f')]=getAuth(_0x2378df);return getUser(_0x2378df)[_0x578d('0x17')](function(_0x1f88e0){_0xcb7718=_0x1f88e0;logger[_0x578d('0xb')](_0x578d('0x51'),_0xcb7718['id']);return getEndUser(_0x2378df,_0x376c27[_0x578d('0x6b')],_0x376c27[_0x578d('0x52')]);})[_0x578d('0x17')](function(_0x3d443f){_0x41b6b1=_0x3d443f;logger['info'](_0x578d('0x53'),_0x41b6b1['id']);return getTicket(_0x2378df,_0xcb7718,_0x41b6b1,_0x68513a,_0x376c27);})[_0x578d('0x17')](function(_0x4ee8a5){if(_0x4ee8a5){logger[_0x578d('0xb')](_0x578d('0x54'),_0x4ee8a5['id']);}})[_0x578d('0x5e')](function(_0xad1821){logger['error']('['+_0x376c27[_0x578d('0x6c')][_0x578d('0x69')]()+']'+_0x578d('0x6d'),util[_0x578d('0x5f')](_0xad1821,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x1b58=['picklist','type','nameField','customField','toLowerCase','idField','push','content','variableName','custom_fields','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','inspect','outbound','recordingFormat','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','%s/channels/voice/agents/%d/tickets/%d/display.json','%s/agent/tickets/%s','replace','toUpperCase','calleridnum','lastevent','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','ioredis','../../../../config/environment','redis','defaults','localhost','socket.io-emitter','application/json','info','format','%s/tickets.json','remoteUri','POST','merge','Tags','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','count','Agent\x20found!','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','results','filter','end-user','length','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','%s:%s','username','password','token','%s/token:%s','Basic\x20%s','toString','base64','debug','stringify','GET','map','forEach','includes','string'];(function(_0x3216ed,_0x1b78ae){var _0x1f7305=function(_0x5b4522){while(--_0x5b4522){_0x3216ed['push'](_0x3216ed['shift']());}};_0x1f7305(++_0x1b78ae);}(_0x1b58,0x9f));var _0x81b5=function(_0x5750fa,_0x57c0df){_0x5750fa=_0x5750fa-0x0;var _0x2aeb4e=_0x1b58[_0x5750fa];return _0x2aeb4e;};'use strict';var _=require('lodash');var rp=require(_0x81b5('0x0'));var md5=require(_0x81b5('0x1'));var util=require('util');var Redis=require(_0x81b5('0x2'));var intUtil=require('./util');var config=require(_0x81b5('0x3'));var logger=require('../../../../config/logger')('zendesk');config[_0x81b5('0x4')]=_[_0x81b5('0x5')](config[_0x81b5('0x4')],{'host':_0x81b5('0x6'),'port':0x18eb});var io=require(_0x81b5('0x7'))(new Redis(config[_0x81b5('0x4')]));function emit(_0x4edfc5,_0xfc6eb4,_0x4ce18a){io['to'](_0x4edfc5)['emit'](_0xfc6eb4,_0x4ce18a);}var headers={'Content-Type':'application/json','Accept':_0x81b5('0x8')};function getTicket(_0x5c8c9a,_0x10df74,_0x40bc65,_0x5769dd,_0x377d7c){logger[_0x81b5('0x9')]('Creating\x20new\x20ticket...');return request({'uri':util[_0x81b5('0xa')](_0x81b5('0xb'),_0x5c8c9a[_0x81b5('0xc')]),'method':_0x81b5('0xd'),'body':{'ticket':_[_0x81b5('0xe')]({'requester_id':_0x40bc65['id'],'submitter_id':_0x10df74?_0x10df74['id']:undefined,'assignee_id':_0x10df74?_0x10df74['id']:undefined,'tags':getTags(_0x5769dd[_0x81b5('0xf')],'name'),'subject':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x11')],_0x377d7c,'\x20'),'description':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x12')],_0x377d7c,'\x0a'),'comment':{'public':![],'body':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x12')],_0x377d7c,'\x0a')}},getCustomFields(_0x5769dd[_0x81b5('0x13')],_0x377d7c))}})[_0x81b5('0x14')](function(_0x5a6277){logger[_0x81b5('0x9')](_0x81b5('0x15'));return _0x5a6277[_0x81b5('0x16')];});}function getUser(_0x1385c7,_0x3de0c9){if(intUtil[_0x81b5('0x17')](_0x3de0c9)){logger[_0x81b5('0x9')](_0x81b5('0x18'),_0x3de0c9);return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x19'),_0x1385c7[_0x81b5('0xc')]),'qs':{'query':util['format']('type:user\x20role:agent\x20email:%s',_0x3de0c9)}})[_0x81b5('0x14')](function(_0x5982df){if(_0x5982df[_0x81b5('0x1a')]){logger['info'](_0x81b5('0x1b'));return _[_0x81b5('0x1c')](_0x5982df['results'],{'email':_0x3de0c9,'role':_0x81b5('0x1d')});}else{logger[_0x81b5('0x9')](_0x81b5('0x1e'));return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x1f'),_0x1385c7[_0x81b5('0xc')])})[_0x81b5('0x14')](function(_0x3e1867){logger[_0x81b5('0x9')](_0x81b5('0x20'));return _0x3e1867[_0x81b5('0x21')];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x1f'),_0x1385c7[_0x81b5('0xc')])})[_0x81b5('0x14')](function(_0x2c4c7e){logger[_0x81b5('0x9')](_0x81b5('0x20'));return _0x2c4c7e[_0x81b5('0x21')];});}}function getEndUser(_0x5e2542,_0x37b63a,_0x504fa8){logger['info'](_0x81b5('0x22'),_0x504fa8);return request({'uri':util[_0x81b5('0xa')]('%s/search.json',_0x5e2542[_0x81b5('0xc')]),'qs':{'query':util[_0x81b5('0xa')]('type:user\x20role:end-user\x20phone:%s',_0x504fa8)}})[_0x81b5('0x14')](function(_0x556516){var _0x3cf47;if(_0x556516[_0x81b5('0x23')]['length']){_0x556516[_0x81b5('0x23')]=_[_0x81b5('0x24')](_0x556516['results'],{'suspended':![],'role':_0x81b5('0x25')});if(_0x556516[_0x81b5('0x23')][_0x81b5('0x26')]){_0x3cf47=_[_0x81b5('0x27')](_0x556516[_0x81b5('0x23')]);}}if(_0x3cf47){logger[_0x81b5('0x9')]('Enduser\x20found!');return _0x3cf47;}else{logger[_0x81b5('0x9')](_0x81b5('0x28'));return request({'uri':util['format'](_0x81b5('0x29'),_0x5e2542[_0x81b5('0xc')]),'method':'POST','body':{'user':{'role':_0x81b5('0x25'),'name':util['format'](_0x81b5('0x2a'),_0x37b63a||_0x504fa8),'phone':_0x504fa8}}})[_0x81b5('0x14')](function(_0x2ab31d){logger[_0x81b5('0x9')](_0x81b5('0x2b'));return _0x2ab31d['user'];});}});}function getAuth(_0x1813f6){var _0x36bf90;if(_0x1813f6['authType']==='password'){_0x36bf90=util['format'](_0x81b5('0x2c'),_0x1813f6[_0x81b5('0x2d')],_0x1813f6[_0x81b5('0x2e')]);}else if(_0x1813f6['authType']===_0x81b5('0x2f')){_0x36bf90=util[_0x81b5('0xa')](_0x81b5('0x30'),_0x1813f6[_0x81b5('0x2d')],_0x1813f6[_0x81b5('0x2f')]);}return util['format'](_0x81b5('0x31'),new Buffer(_0x36bf90)[_0x81b5('0x32')](_0x81b5('0x33')));}function request(_0xf651f8){logger[_0x81b5('0x34')]('[HTTP]',JSON[_0x81b5('0x35')](_0xf651f8));return rp(_[_0x81b5('0x5')](_0xf651f8,{'method':_0x81b5('0x36'),'headers':headers,'json':!![]}));}function getTags(_0xca8f87,_0x28777a){var _0x4d83e4=[];if(_0xca8f87&&_0xca8f87[_0x81b5('0x26')]>0x0){_0x4d83e4=_[_0x81b5('0x37')](_0xca8f87,_0x28777a);}return _0x4d83e4;}function getCustomFields(_0x216cc9,_0x2db378){var _0xa7cbc2=[];var _0x24bb89={'custom_fields':[]};if(_0x216cc9[_0x81b5('0x26')]>0x0){_[_0x81b5('0x38')](_0x216cc9,function(_0x41f17d){if(_[_0x81b5('0x39')]([_0x81b5('0x3a'),_0x81b5('0x3b')],_0x41f17d[_0x81b5('0x3c')])&&_0x41f17d[_0x81b5('0x3d')]&&!_0x41f17d[_0x81b5('0x3e')]){_0x24bb89[_0x41f17d[_0x81b5('0x3d')][_0x81b5('0x3f')]()]=_0x41f17d['content'][_0x81b5('0x32')]();}else if(_[_0x81b5('0x39')](['string',_0x81b5('0x3b')],_0x41f17d['type'])&&_0x41f17d[_0x81b5('0x40')]&&_0x41f17d[_0x81b5('0x3e')]){_0x24bb89['custom_fields'][_0x81b5('0x41')]({'id':_0x41f17d['idField'],'value':_0x41f17d[_0x81b5('0x42')][_0x81b5('0x32')]()});}else if(_0x41f17d[_0x81b5('0x3c')]==='variable'&&_0x41f17d['variableName']&&_0x41f17d[_0x81b5('0x40')]&&_0x41f17d['customField']){_0x2db378[_0x41f17d[_0x81b5('0x43')]]&&_0x24bb89[_0x81b5('0x44')][_0x81b5('0x41')]({'id':_0x41f17d[_0x81b5('0x40')],'value':_0x2db378[_0x41f17d[_0x81b5('0x43')]][_0x81b5('0x32')]()});}else if(_0x41f17d[_0x81b5('0x3c')]===_0x81b5('0x45')&&_0x41f17d[_0x81b5('0x46')]&&_0x41f17d[_0x81b5('0x46')]['name']&&_0x41f17d['idField']&&_0x41f17d[_0x81b5('0x3e')]){_0x2db378[_0x41f17d[_0x81b5('0x46')][_0x81b5('0x47')][_0x81b5('0x3f')]()]&&_0x24bb89[_0x81b5('0x44')][_0x81b5('0x41')]({'id':_0x41f17d[_0x81b5('0x40')],'value':_0x2db378[_0x41f17d[_0x81b5('0x46')][_0x81b5('0x47')][_0x81b5('0x3f')]()][_0x81b5('0x32')]()});}});}return _0x24bb89;}exports[_0x81b5('0x48')]=function(_0x27dbd2,_0x2795c9,_0x3f4c34,_0x237525,_0x2ed138,_0x491ec0){var _0x4f46c2,_0x139de2;_0x491ec0['remoteUri']=intUtil[_0x81b5('0x49')](_0x491ec0['remoteUri']);_0x491ec0[_0x81b5('0x4a')]=intUtil[_0x81b5('0x49')](_0x491ec0[_0x81b5('0x4a')]);if(_0x2ed138&&_0x2ed138[_0x81b5('0x4b')]){logger[_0x81b5('0x9')]('[QUEUE]','Recording\x20is\x20enabled!');_0x2795c9[_0x81b5('0x4c')]=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x491ec0['serverUrl'],_0x2795c9[_0x81b5('0x4e')],md5(_0x2795c9[_0x81b5('0x4e')]));}else{_0x2795c9[_0x81b5('0x4c')]='';}headers[_0x81b5('0x4f')]=getAuth(_0x491ec0);return getUser(_0x491ec0,_0x237525[_0x81b5('0x50')])['then'](function(_0x2da034){_0x4f46c2=_0x2da034;logger[_0x81b5('0x9')](_0x81b5('0x51'),_0x4f46c2['id']);return getEndUser(_0x491ec0,_0x2795c9[_0x81b5('0x52')],_0x2795c9['calleridnum']);})['then'](function(_0x5b5331){_0x139de2=_0x5b5331;logger[_0x81b5('0x9')](_0x81b5('0x53'),_0x139de2['id']);return getTicket(_0x491ec0,_0x4f46c2,_0x139de2,_0x3f4c34,_0x2795c9);})[_0x81b5('0x14')](function(_0x321c1b){if(_0x321c1b){logger['info']('The\x20Ticket\x20ID\x20is:',_0x321c1b['id']);switch(_0x491ec0['type']){case _0x81b5('0x54'):logger[_0x81b5('0x9')](_0x81b5('0x55'),_0x81b5('0x56'));return request({'uri':util[_0x81b5('0xa')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x491ec0['remoteUri'],_0x4f46c2['id'],_0x321c1b['id']),'method':'POST'});case _0x81b5('0x57'):logger['info']('[QUEUE]',_0x81b5('0x58'));emit(util['format']('user:%s',_0x237525['name']),_0x81b5('0x59'),{'uri':util[_0x81b5('0xa')]('%s/agent/tickets/%s',_0x491ec0[_0x81b5('0xc')]['replace'](_0x81b5('0x5a'),''),_0x321c1b['id'])});break;default:logger[_0x81b5('0x5b')](_0x81b5('0x55'),_0x81b5('0x5c'));}}})[_0x81b5('0x5d')](function(_0x3d2c8f){logger['error']('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0x81b5('0x5e')](_0x3d2c8f,{'showHidden':!![],'depth':null}));});};exports[_0x81b5('0x5f')]=function(_0x53f175,_0x451df7,_0x5725ab,_0x46ca91,_0x330000,_0x3b09d4,_0x5ef622){var _0xada1cb,_0x517325;_0x3b09d4[_0x81b5('0xc')]=intUtil[_0x81b5('0x49')](_0x3b09d4[_0x81b5('0xc')]);_0x3b09d4[_0x81b5('0x4a')]=intUtil[_0x81b5('0x49')](_0x3b09d4['serverUrl']);if(_0x5ef622&&_0x5ef622['recordingFormat']&&_0x5ef622[_0x81b5('0x60')]!=='none'){logger[_0x81b5('0x9')]('[OUTBOUND]',_0x81b5('0x61'));_0x451df7[_0x81b5('0x4c')]=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x3b09d4['serverUrl'],_0x451df7['uniqueid'],md5(_0x451df7[_0x81b5('0x4e')]));}headers[_0x81b5('0x4f')]=getAuth(_0x3b09d4);return getUser(_0x3b09d4,_0x46ca91[_0x81b5('0x50')])[_0x81b5('0x14')](function(_0x5a9586){_0xada1cb=_0x5a9586;logger['info'](_0x81b5('0x51'),_0xada1cb['id']);return getEndUser(_0x3b09d4,_0x451df7[_0x81b5('0x62')],_0x451df7[_0x81b5('0x63')]);})[_0x81b5('0x14')](function(_0xbd87ae){_0x517325=_0xbd87ae;logger[_0x81b5('0x9')](_0x81b5('0x53'),_0x517325['id']);return getTicket(_0x3b09d4,_0xada1cb,_0x517325,_0x5725ab,_0x451df7);})['then'](function(_0x3c2285){if(_0x3c2285){logger[_0x81b5('0x9')](_0x81b5('0x64'),_0x3c2285['id']);switch(_0x3b09d4[_0x81b5('0x3c')]){case _0x81b5('0x54'):logger[_0x81b5('0x9')](_0x81b5('0x65'),_0x81b5('0x56'));return request({'uri':util['format'](_0x81b5('0x66'),_0x3b09d4[_0x81b5('0xc')],_0xada1cb['id'],_0x3c2285['id']),'method':_0x81b5('0xd')});case _0x81b5('0x57'):logger[_0x81b5('0x9')](_0x81b5('0x65'),_0x81b5('0x58'));emit(util['format']('user:%s',_0x46ca91[_0x81b5('0x47')]),_0x81b5('0x59'),{'uri':util[_0x81b5('0xa')](_0x81b5('0x67'),_0x3b09d4[_0x81b5('0xc')][_0x81b5('0x68')]('/api/v2',''),_0x3c2285['id'])});break;default:logger[_0x81b5('0x5b')](_0x81b5('0x65'),_0x81b5('0x5c'));}}})[_0x81b5('0x5d')](function(_0x3909c8){logger['error']('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0x81b5('0x5e')](_0x3909c8,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x57d61c,_0x5c364e,_0x1a9a9c,_0x53de0b,_0x5e0454,_0x34b51d){var _0xf0db4d,_0x1cb002;_0x34b51d[_0x81b5('0xc')]=intUtil[_0x81b5('0x49')](_0x34b51d['remoteUri']);_0x34b51d[_0x81b5('0x4a')]=intUtil['stripTrailingSlash'](_0x34b51d[_0x81b5('0x4a')]);if(_0x5e0454&&_0x5e0454[_0x81b5('0x4b')]){logger[_0x81b5('0x9')]('['+_0x5c364e['lastevent'][_0x81b5('0x69')]()+']',_0x81b5('0x61'));_0x5c364e['recordingURL']=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x34b51d[_0x81b5('0x4a')],_0x5c364e[_0x81b5('0x4e')],md5(_0x5c364e['uniqueid']));}else{_0x5c364e['recordingURL']='';}headers['Authorization']=getAuth(_0x34b51d);return getUser(_0x34b51d)[_0x81b5('0x14')](function(_0x3b662c){_0xf0db4d=_0x3b662c;logger[_0x81b5('0x9')](_0x81b5('0x51'),_0xf0db4d['id']);return getEndUser(_0x34b51d,_0x5c364e['calleridname'],_0x5c364e[_0x81b5('0x6a')]);})[_0x81b5('0x14')](function(_0x3e25d6){_0x1cb002=_0x3e25d6;logger[_0x81b5('0x9')]('The\x20Enduser\x20ID\x20is:',_0x1cb002['id']);return getTicket(_0x34b51d,_0xf0db4d,_0x1cb002,_0x1a9a9c,_0x5c364e);})['then'](function(_0x23a746){if(_0x23a746){logger[_0x81b5('0x9')]('The\x20Ticket\x20ID\x20is:',_0x23a746['id']);}})[_0x81b5('0x5d')](function(_0x106880){logger['error']('['+_0x5c364e[_0x81b5('0x6b')][_0x81b5('0x69')]()+']'+_0x81b5('0x6c'),util[_0x81b5('0x5e')](_0x106880,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff