// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x1d1e=['Basic\x20%s','toString','stringify','map','forEach','string','nameField','customField','toLowerCase','content','type','idField','custom_fields','push','variable','variableName','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','Authorization','The\x20User\x20ID\x20is:','integrationTab','%s/agent/tickets/%s','unmanaged','toUpperCase','calleridname','lastevent','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','util','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','application/json','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','Tags','getString','Subjects','Descriptions','Fields','then','info','Ticket\x20created!','ticket','%s/search.json','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','filter','end-user','length','first','Enduser\x20found!','%s/users.json','Caller\x20-\x20%s','authType','password','%s:%s','%s/token:%s','username','token'];(function(_0x205eb1,_0x5e2550){var _0x4258a4=function(_0x1600a9){while(--_0x1600a9){_0x205eb1['push'](_0x205eb1['shift']());}};_0x4258a4(++_0x5e2550);}(_0x1d1e,0x1e5));var _0xe1d1=function(_0x477f1a,_0x4999d3){_0x477f1a=_0x477f1a-0x0;var _0x1cf352=_0x1d1e[_0x477f1a];return _0x1cf352;};'use strict';var _=require('lodash');var rp=require(_0xe1d1('0x0'));var md5=require(_0xe1d1('0x1'));var util=require(_0xe1d1('0x2'));var Redis=require('ioredis');var intUtil=require(_0xe1d1('0x3'));var config=require(_0xe1d1('0x4'));var logger=require(_0xe1d1('0x5'))(_0xe1d1('0x6'));config[_0xe1d1('0x7')]=_[_0xe1d1('0x8')](config[_0xe1d1('0x7')],{'host':_0xe1d1('0x9'),'port':0x18eb});var io=require(_0xe1d1('0xa'))(new Redis(config[_0xe1d1('0x7')]));function emit(_0xd4ff35,_0x72cecb,_0x3f60e4){io['to'](_0xd4ff35)['emit'](_0x72cecb,_0x3f60e4);}var headers={'Content-Type':_0xe1d1('0xb'),'Accept':'application/json'};function getTicket(_0x3ded6c,_0x10d6a8,_0x2d1058,_0x11c4c1,_0x924457){logger['info'](_0xe1d1('0xc'));return request({'uri':util[_0xe1d1('0xd')](_0xe1d1('0xe'),_0x3ded6c[_0xe1d1('0xf')]),'method':_0xe1d1('0x10'),'body':{'ticket':_['merge']({'requester_id':_0x2d1058['id'],'submitter_id':_0x10d6a8?_0x10d6a8['id']:undefined,'assignee_id':_0x10d6a8?_0x10d6a8['id']:undefined,'tags':getTags(_0x11c4c1[_0xe1d1('0x11')],'name'),'subject':intUtil[_0xe1d1('0x12')](_0x11c4c1[_0xe1d1('0x13')],_0x924457,'\x20'),'description':intUtil[_0xe1d1('0x12')](_0x11c4c1['Descriptions'],_0x924457,'\x0a'),'comment':{'public':![],'body':intUtil[_0xe1d1('0x12')](_0x11c4c1[_0xe1d1('0x14')],_0x924457,'\x0a')}},getCustomFields(_0x11c4c1[_0xe1d1('0x15')],_0x924457))}})[_0xe1d1('0x16')](function(_0xfa35ab){logger[_0xe1d1('0x17')](_0xe1d1('0x18'));return _0xfa35ab[_0xe1d1('0x19')];});}function getUser(_0x57616d,_0xbc4f72){if(intUtil['validateEmail'](_0xbc4f72)){logger[_0xe1d1('0x17')]('Getting\x20agent\x20with\x20email',_0xbc4f72);return request({'uri':util[_0xe1d1('0xd')](_0xe1d1('0x1a'),_0x57616d[_0xe1d1('0xf')]),'qs':{'query':util[_0xe1d1('0xd')](_0xe1d1('0x1b'),_0xbc4f72)}})['then'](function(_0x53d17a){if(_0x53d17a[_0xe1d1('0x1c')]){logger[_0xe1d1('0x17')](_0xe1d1('0x1d'));return _['find'](_0x53d17a[_0xe1d1('0x1e')],{'email':_0xbc4f72,'role':_0xe1d1('0x1f')});}else{logger['info'](_0xe1d1('0x20'));return request({'uri':util[_0xe1d1('0xd')](_0xe1d1('0x21'),_0x57616d[_0xe1d1('0xf')])})[_0xe1d1('0x16')](function(_0x2352ce){logger[_0xe1d1('0x17')](_0xe1d1('0x22'));return _0x2352ce[_0xe1d1('0x23')];});}});}else{logger[_0xe1d1('0x17')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0xe1d1('0x21'),_0x57616d[_0xe1d1('0xf')])})[_0xe1d1('0x16')](function(_0x13960f){logger['info']('Admin\x20account\x20selected.');return _0x13960f[_0xe1d1('0x23')];});}}function getEndUser(_0x26f609,_0x1a50da,_0x3d9e42){logger[_0xe1d1('0x17')](_0xe1d1('0x24'),_0x3d9e42);return request({'uri':util[_0xe1d1('0xd')](_0xe1d1('0x1a'),_0x26f609[_0xe1d1('0xf')]),'qs':{'query':util['format']('type:user\x20role:end-user\x20phone:%s',_0x3d9e42)}})['then'](function(_0x1818ed){var _0x853070;if(_0x1818ed[_0xe1d1('0x1e')]['length']){_0x1818ed[_0xe1d1('0x1e')]=_[_0xe1d1('0x25')](_0x1818ed[_0xe1d1('0x1e')],{'suspended':![],'role':_0xe1d1('0x26')});if(_0x1818ed[_0xe1d1('0x1e')][_0xe1d1('0x27')]){_0x853070=_[_0xe1d1('0x28')](_0x1818ed[_0xe1d1('0x1e')]);}}if(_0x853070){logger[_0xe1d1('0x17')](_0xe1d1('0x29'));return _0x853070;}else{logger[_0xe1d1('0x17')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util['format'](_0xe1d1('0x2a'),_0x26f609[_0xe1d1('0xf')]),'method':'POST','body':{'user':{'role':_0xe1d1('0x26'),'name':util[_0xe1d1('0xd')](_0xe1d1('0x2b'),_0x1a50da||_0x3d9e42),'phone':_0x3d9e42}}})[_0xe1d1('0x16')](function(_0x34d2cf){logger['info']('Enduser\x20created.');return _0x34d2cf[_0xe1d1('0x23')];});}});}function getAuth(_0x214b3f){var _0x4ca4ba;if(_0x214b3f[_0xe1d1('0x2c')]===_0xe1d1('0x2d')){_0x4ca4ba=util['format'](_0xe1d1('0x2e'),_0x214b3f['username'],_0x214b3f[_0xe1d1('0x2d')]);}else if(_0x214b3f['authType']==='token'){_0x4ca4ba=util[_0xe1d1('0xd')](_0xe1d1('0x2f'),_0x214b3f[_0xe1d1('0x30')],_0x214b3f[_0xe1d1('0x31')]);}return util[_0xe1d1('0xd')](_0xe1d1('0x32'),new Buffer(_0x4ca4ba)[_0xe1d1('0x33')]('base64'));}function request(_0x2f666e){logger['debug']('[HTTP]',JSON[_0xe1d1('0x34')](_0x2f666e));return rp(_[_0xe1d1('0x8')](_0x2f666e,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x69001c,_0x1cb25a){var _0x47ef8a=[];if(_0x69001c&&_0x69001c[_0xe1d1('0x27')]>0x0){_0x47ef8a=_[_0xe1d1('0x35')](_0x69001c,_0x1cb25a);}return _0x47ef8a;}function getCustomFields(_0x4afdf0,_0x3d1077){var _0x148f03=[];var _0x4174d5={'custom_fields':[]};if(_0x4afdf0['length']>0x0){_[_0xe1d1('0x36')](_0x4afdf0,function(_0x2ac3eb){if(_0x2ac3eb['type']===_0xe1d1('0x37')&&_0x2ac3eb[_0xe1d1('0x38')]&&!_0x2ac3eb[_0xe1d1('0x39')]){_0x4174d5[_0x2ac3eb[_0xe1d1('0x38')][_0xe1d1('0x3a')]()]=_0x2ac3eb[_0xe1d1('0x3b')][_0xe1d1('0x33')]();}else if(_0x2ac3eb[_0xe1d1('0x3c')]===_0xe1d1('0x37')&&_0x2ac3eb[_0xe1d1('0x3d')]&&_0x2ac3eb[_0xe1d1('0x39')]){_0x4174d5[_0xe1d1('0x3e')][_0xe1d1('0x3f')]({'id':_0x2ac3eb[_0xe1d1('0x3d')],'value':_0x2ac3eb['content'][_0xe1d1('0x33')]()});}else if(_0x2ac3eb[_0xe1d1('0x3c')]===_0xe1d1('0x40')&&_0x2ac3eb[_0xe1d1('0x41')]&&_0x2ac3eb[_0xe1d1('0x3d')]&&_0x2ac3eb[_0xe1d1('0x39')]){_0x3d1077[_0x2ac3eb[_0xe1d1('0x41')]]&&_0x4174d5[_0xe1d1('0x3e')][_0xe1d1('0x3f')]({'id':_0x2ac3eb[_0xe1d1('0x3d')],'value':_0x3d1077[_0x2ac3eb['variableName']][_0xe1d1('0x33')]()});}else if(_0x2ac3eb[_0xe1d1('0x3c')]===_0xe1d1('0x42')&&_0x2ac3eb[_0xe1d1('0x43')]&&_0x2ac3eb[_0xe1d1('0x43')][_0xe1d1('0x44')]&&_0x2ac3eb[_0xe1d1('0x3d')]&&_0x2ac3eb['customField']){_0x3d1077[_0x2ac3eb[_0xe1d1('0x43')][_0xe1d1('0x44')][_0xe1d1('0x3a')]()]&&_0x4174d5['custom_fields']['push']({'id':_0x2ac3eb[_0xe1d1('0x3d')],'value':_0x3d1077[_0x2ac3eb[_0xe1d1('0x43')][_0xe1d1('0x44')][_0xe1d1('0x3a')]()][_0xe1d1('0x33')]()});}});}return _0x4174d5;}exports[_0xe1d1('0x45')]=function(_0x90e7e1,_0x50c52a,_0x595bdb,_0x2a207b,_0x1f0d2b,_0x2993d2){var _0x568f2c,_0x1df333;_0x2993d2[_0xe1d1('0xf')]=intUtil[_0xe1d1('0x46')](_0x2993d2[_0xe1d1('0xf')]);_0x2993d2[_0xe1d1('0x47')]=intUtil['stripTrailingSlash'](_0x2993d2['serverUrl']);if(_0x1f0d2b&&_0x1f0d2b[_0xe1d1('0x48')]){logger[_0xe1d1('0x17')](_0xe1d1('0x49'),'Recording\x20is\x20enabled!');_0x50c52a[_0xe1d1('0x4a')]=util['format'](_0xe1d1('0x4b'),_0x2993d2['serverUrl'],_0x50c52a['uniqueid'],md5(_0x50c52a[_0xe1d1('0x4c')]));}else{_0x50c52a[_0xe1d1('0x4a')]='';}headers['Authorization']=getAuth(_0x2993d2);return getUser(_0x2993d2,_0x2a207b[_0xe1d1('0x4d')])[_0xe1d1('0x16')](function(_0x59d5cb){_0x568f2c=_0x59d5cb;logger['info']('The\x20User\x20ID\x20is:',_0x568f2c['id']);return getEndUser(_0x2993d2,_0x50c52a['calleridname'],_0x50c52a[_0xe1d1('0x4e')]);})[_0xe1d1('0x16')](function(_0xb05346){_0x1df333=_0xb05346;logger[_0xe1d1('0x17')](_0xe1d1('0x4f'),_0x1df333['id']);return getTicket(_0x2993d2,_0x568f2c,_0x1df333,_0x595bdb,_0x50c52a);})['then'](function(_0x2f8903){if(_0x2f8903){logger[_0xe1d1('0x17')](_0xe1d1('0x50'),_0x2f8903['id']);switch(_0x2993d2[_0xe1d1('0x3c')]){case'integrationTab':logger['info'](_0xe1d1('0x49'),_0xe1d1('0x51'));return request({'uri':util[_0xe1d1('0xd')](_0xe1d1('0x52'),_0x2993d2[_0xe1d1('0xf')],_0x568f2c['id'],_0x2f8903['id']),'method':'POST'});case _0xe1d1('0x53'):logger[_0xe1d1('0x17')](_0xe1d1('0x49'),_0xe1d1('0x54'));emit(util[_0xe1d1('0xd')](_0xe1d1('0x55'),_0x2a207b[_0xe1d1('0x44')]),_0xe1d1('0x56'),{'uri':util[_0xe1d1('0xd')]('%s/agent/tickets/%s',_0x2993d2[_0xe1d1('0xf')][_0xe1d1('0x57')](_0xe1d1('0x58'),''),_0x2f8903['id'])});break;default:logger[_0xe1d1('0x59')](_0xe1d1('0x49'),_0xe1d1('0x5a'));}}})[_0xe1d1('0x5b')](function(_0x5f183c){logger['error'](_0xe1d1('0x5c'),util[_0xe1d1('0x5d')](_0x5f183c,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x36d319,_0x24b63a,_0x234130,_0x253230,_0x296104,_0x33498f,_0x4b49aa){var _0x2293e5,_0x37579a;_0x33498f[_0xe1d1('0xf')]=intUtil[_0xe1d1('0x46')](_0x33498f[_0xe1d1('0xf')]);_0x33498f['serverUrl']=intUtil[_0xe1d1('0x46')](_0x33498f[_0xe1d1('0x47')]);if(_0x4b49aa&&_0x4b49aa[_0xe1d1('0x5e')]&&_0x4b49aa[_0xe1d1('0x5e')]!==_0xe1d1('0x5f')){logger[_0xe1d1('0x17')](_0xe1d1('0x60'),_0xe1d1('0x61'));_0x24b63a[_0xe1d1('0x4a')]=util[_0xe1d1('0xd')](_0xe1d1('0x4b'),_0x33498f['serverUrl'],_0x24b63a[_0xe1d1('0x4c')],md5(_0x24b63a[_0xe1d1('0x4c')]));}headers[_0xe1d1('0x62')]=getAuth(_0x33498f);return getUser(_0x33498f,_0x253230['email'])[_0xe1d1('0x16')](function(_0x11ea30){_0x2293e5=_0x11ea30;logger[_0xe1d1('0x17')](_0xe1d1('0x63'),_0x2293e5['id']);return getEndUser(_0x33498f,_0x24b63a['destcalleridname'],_0x24b63a['destcalleridnum']);})[_0xe1d1('0x16')](function(_0x1ef945){_0x37579a=_0x1ef945;logger[_0xe1d1('0x17')](_0xe1d1('0x4f'),_0x37579a['id']);return getTicket(_0x33498f,_0x2293e5,_0x37579a,_0x234130,_0x24b63a);})['then'](function(_0x207b0a){if(_0x207b0a){logger[_0xe1d1('0x17')](_0xe1d1('0x50'),_0x207b0a['id']);switch(_0x33498f[_0xe1d1('0x3c')]){case _0xe1d1('0x64'):logger[_0xe1d1('0x17')](_0xe1d1('0x60'),_0xe1d1('0x51'));return request({'uri':util[_0xe1d1('0xd')](_0xe1d1('0x52'),_0x33498f[_0xe1d1('0xf')],_0x2293e5['id'],_0x207b0a['id']),'method':_0xe1d1('0x10')});case _0xe1d1('0x53'):logger['info'](_0xe1d1('0x60'),_0xe1d1('0x54'));emit(util[_0xe1d1('0xd')](_0xe1d1('0x55'),_0x253230[_0xe1d1('0x44')]),_0xe1d1('0x56'),{'uri':util[_0xe1d1('0xd')](_0xe1d1('0x65'),_0x33498f[_0xe1d1('0xf')]['replace'](_0xe1d1('0x58'),''),_0x207b0a['id'])});break;default:logger[_0xe1d1('0x59')]('[OUTBOUND]',_0xe1d1('0x5a'));}}})[_0xe1d1('0x5b')](function(_0x48612d){logger[_0xe1d1('0x59')]('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0xe1d1('0x5d')](_0x48612d,{'showHidden':!![],'depth':null}));});};exports[_0xe1d1('0x66')]=function(_0x141c01,_0x2b5cd7,_0x1c0b11,_0x421de4,_0x1324c1,_0x1e107c){var _0x2edf25,_0x2efa77;_0x1e107c[_0xe1d1('0xf')]=intUtil[_0xe1d1('0x46')](_0x1e107c[_0xe1d1('0xf')]);_0x1e107c[_0xe1d1('0x47')]=intUtil[_0xe1d1('0x46')](_0x1e107c[_0xe1d1('0x47')]);if(_0x1324c1&&_0x1324c1[_0xe1d1('0x48')]){logger[_0xe1d1('0x17')]('['+_0x2b5cd7['lastevent'][_0xe1d1('0x67')]()+']',_0xe1d1('0x61'));_0x2b5cd7[_0xe1d1('0x4a')]=util[_0xe1d1('0xd')](_0xe1d1('0x4b'),_0x1e107c[_0xe1d1('0x47')],_0x2b5cd7[_0xe1d1('0x4c')],md5(_0x2b5cd7[_0xe1d1('0x4c')]));}else{_0x2b5cd7['recordingURL']='';}headers[_0xe1d1('0x62')]=getAuth(_0x1e107c);return getUser(_0x1e107c)[_0xe1d1('0x16')](function(_0x26311e){_0x2edf25=_0x26311e;logger[_0xe1d1('0x17')]('The\x20User\x20ID\x20is:',_0x2edf25['id']);return getEndUser(_0x1e107c,_0x2b5cd7[_0xe1d1('0x68')],_0x2b5cd7[_0xe1d1('0x4e')]);})[_0xe1d1('0x16')](function(_0x62c017){_0x2efa77=_0x62c017;logger[_0xe1d1('0x17')](_0xe1d1('0x4f'),_0x2efa77['id']);return getTicket(_0x1e107c,_0x2edf25,_0x2efa77,_0x1c0b11,_0x2b5cd7);})[_0xe1d1('0x16')](function(_0x1082fb){if(_0x1082fb){logger[_0xe1d1('0x17')](_0xe1d1('0x50'),_0x1082fb['id']);}})['catch'](function(_0x17540f){logger[_0xe1d1('0x59')]('['+_0x2b5cd7[_0xe1d1('0x69')]['toUpperCase']()+']'+_0xe1d1('0x6a'),util[_0xe1d1('0x5d')](_0x17540f,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x1b58=['picklist','type','nameField','customField','toLowerCase','idField','push','content','variableName','custom_fields','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','inspect','outbound','recordingFormat','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','%s/channels/voice/agents/%d/tickets/%d/display.json','%s/agent/tickets/%s','replace','toUpperCase','calleridnum','lastevent','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','ioredis','../../../../config/environment','redis','defaults','localhost','socket.io-emitter','application/json','info','format','%s/tickets.json','remoteUri','POST','merge','Tags','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','count','Agent\x20found!','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','results','filter','end-user','length','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','%s:%s','username','password','token','%s/token:%s','Basic\x20%s','toString','base64','debug','stringify','GET','map','forEach','includes','string'];(function(_0x3216ed,_0x1b78ae){var _0x1f7305=function(_0x5b4522){while(--_0x5b4522){_0x3216ed['push'](_0x3216ed['shift']());}};_0x1f7305(++_0x1b78ae);}(_0x1b58,0x9f));var _0x81b5=function(_0x5750fa,_0x57c0df){_0x5750fa=_0x5750fa-0x0;var _0x2aeb4e=_0x1b58[_0x5750fa];return _0x2aeb4e;};'use strict';var _=require('lodash');var rp=require(_0x81b5('0x0'));var md5=require(_0x81b5('0x1'));var util=require('util');var Redis=require(_0x81b5('0x2'));var intUtil=require('./util');var config=require(_0x81b5('0x3'));var logger=require('../../../../config/logger')('zendesk');config[_0x81b5('0x4')]=_[_0x81b5('0x5')](config[_0x81b5('0x4')],{'host':_0x81b5('0x6'),'port':0x18eb});var io=require(_0x81b5('0x7'))(new Redis(config[_0x81b5('0x4')]));function emit(_0x4edfc5,_0xfc6eb4,_0x4ce18a){io['to'](_0x4edfc5)['emit'](_0xfc6eb4,_0x4ce18a);}var headers={'Content-Type':'application/json','Accept':_0x81b5('0x8')};function getTicket(_0x5c8c9a,_0x10df74,_0x40bc65,_0x5769dd,_0x377d7c){logger[_0x81b5('0x9')]('Creating\x20new\x20ticket...');return request({'uri':util[_0x81b5('0xa')](_0x81b5('0xb'),_0x5c8c9a[_0x81b5('0xc')]),'method':_0x81b5('0xd'),'body':{'ticket':_[_0x81b5('0xe')]({'requester_id':_0x40bc65['id'],'submitter_id':_0x10df74?_0x10df74['id']:undefined,'assignee_id':_0x10df74?_0x10df74['id']:undefined,'tags':getTags(_0x5769dd[_0x81b5('0xf')],'name'),'subject':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x11')],_0x377d7c,'\x20'),'description':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x12')],_0x377d7c,'\x0a'),'comment':{'public':![],'body':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x12')],_0x377d7c,'\x0a')}},getCustomFields(_0x5769dd[_0x81b5('0x13')],_0x377d7c))}})[_0x81b5('0x14')](function(_0x5a6277){logger[_0x81b5('0x9')](_0x81b5('0x15'));return _0x5a6277[_0x81b5('0x16')];});}function getUser(_0x1385c7,_0x3de0c9){if(intUtil[_0x81b5('0x17')](_0x3de0c9)){logger[_0x81b5('0x9')](_0x81b5('0x18'),_0x3de0c9);return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x19'),_0x1385c7[_0x81b5('0xc')]),'qs':{'query':util['format']('type:user\x20role:agent\x20email:%s',_0x3de0c9)}})[_0x81b5('0x14')](function(_0x5982df){if(_0x5982df[_0x81b5('0x1a')]){logger['info'](_0x81b5('0x1b'));return _[_0x81b5('0x1c')](_0x5982df['results'],{'email':_0x3de0c9,'role':_0x81b5('0x1d')});}else{logger[_0x81b5('0x9')](_0x81b5('0x1e'));return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x1f'),_0x1385c7[_0x81b5('0xc')])})[_0x81b5('0x14')](function(_0x3e1867){logger[_0x81b5('0x9')](_0x81b5('0x20'));return _0x3e1867[_0x81b5('0x21')];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x1f'),_0x1385c7[_0x81b5('0xc')])})[_0x81b5('0x14')](function(_0x2c4c7e){logger[_0x81b5('0x9')](_0x81b5('0x20'));return _0x2c4c7e[_0x81b5('0x21')];});}}function getEndUser(_0x5e2542,_0x37b63a,_0x504fa8){logger['info'](_0x81b5('0x22'),_0x504fa8);return request({'uri':util[_0x81b5('0xa')]('%s/search.json',_0x5e2542[_0x81b5('0xc')]),'qs':{'query':util[_0x81b5('0xa')]('type:user\x20role:end-user\x20phone:%s',_0x504fa8)}})[_0x81b5('0x14')](function(_0x556516){var _0x3cf47;if(_0x556516[_0x81b5('0x23')]['length']){_0x556516[_0x81b5('0x23')]=_[_0x81b5('0x24')](_0x556516['results'],{'suspended':![],'role':_0x81b5('0x25')});if(_0x556516[_0x81b5('0x23')][_0x81b5('0x26')]){_0x3cf47=_[_0x81b5('0x27')](_0x556516[_0x81b5('0x23')]);}}if(_0x3cf47){logger[_0x81b5('0x9')]('Enduser\x20found!');return _0x3cf47;}else{logger[_0x81b5('0x9')](_0x81b5('0x28'));return request({'uri':util['format'](_0x81b5('0x29'),_0x5e2542[_0x81b5('0xc')]),'method':'POST','body':{'user':{'role':_0x81b5('0x25'),'name':util['format'](_0x81b5('0x2a'),_0x37b63a||_0x504fa8),'phone':_0x504fa8}}})[_0x81b5('0x14')](function(_0x2ab31d){logger[_0x81b5('0x9')](_0x81b5('0x2b'));return _0x2ab31d['user'];});}});}function getAuth(_0x1813f6){var _0x36bf90;if(_0x1813f6['authType']==='password'){_0x36bf90=util['format'](_0x81b5('0x2c'),_0x1813f6[_0x81b5('0x2d')],_0x1813f6[_0x81b5('0x2e')]);}else if(_0x1813f6['authType']===_0x81b5('0x2f')){_0x36bf90=util[_0x81b5('0xa')](_0x81b5('0x30'),_0x1813f6[_0x81b5('0x2d')],_0x1813f6[_0x81b5('0x2f')]);}return util['format'](_0x81b5('0x31'),new Buffer(_0x36bf90)[_0x81b5('0x32')](_0x81b5('0x33')));}function request(_0xf651f8){logger[_0x81b5('0x34')]('[HTTP]',JSON[_0x81b5('0x35')](_0xf651f8));return rp(_[_0x81b5('0x5')](_0xf651f8,{'method':_0x81b5('0x36'),'headers':headers,'json':!![]}));}function getTags(_0xca8f87,_0x28777a){var _0x4d83e4=[];if(_0xca8f87&&_0xca8f87[_0x81b5('0x26')]>0x0){_0x4d83e4=_[_0x81b5('0x37')](_0xca8f87,_0x28777a);}return _0x4d83e4;}function getCustomFields(_0x216cc9,_0x2db378){var _0xa7cbc2=[];var _0x24bb89={'custom_fields':[]};if(_0x216cc9[_0x81b5('0x26')]>0x0){_[_0x81b5('0x38')](_0x216cc9,function(_0x41f17d){if(_[_0x81b5('0x39')]([_0x81b5('0x3a'),_0x81b5('0x3b')],_0x41f17d[_0x81b5('0x3c')])&&_0x41f17d[_0x81b5('0x3d')]&&!_0x41f17d[_0x81b5('0x3e')]){_0x24bb89[_0x41f17d[_0x81b5('0x3d')][_0x81b5('0x3f')]()]=_0x41f17d['content'][_0x81b5('0x32')]();}else if(_[_0x81b5('0x39')](['string',_0x81b5('0x3b')],_0x41f17d['type'])&&_0x41f17d[_0x81b5('0x40')]&&_0x41f17d[_0x81b5('0x3e')]){_0x24bb89['custom_fields'][_0x81b5('0x41')]({'id':_0x41f17d['idField'],'value':_0x41f17d[_0x81b5('0x42')][_0x81b5('0x32')]()});}else if(_0x41f17d[_0x81b5('0x3c')]==='variable'&&_0x41f17d['variableName']&&_0x41f17d[_0x81b5('0x40')]&&_0x41f17d['customField']){_0x2db378[_0x41f17d[_0x81b5('0x43')]]&&_0x24bb89[_0x81b5('0x44')][_0x81b5('0x41')]({'id':_0x41f17d[_0x81b5('0x40')],'value':_0x2db378[_0x41f17d[_0x81b5('0x43')]][_0x81b5('0x32')]()});}else if(_0x41f17d[_0x81b5('0x3c')]===_0x81b5('0x45')&&_0x41f17d[_0x81b5('0x46')]&&_0x41f17d[_0x81b5('0x46')]['name']&&_0x41f17d['idField']&&_0x41f17d[_0x81b5('0x3e')]){_0x2db378[_0x41f17d[_0x81b5('0x46')][_0x81b5('0x47')][_0x81b5('0x3f')]()]&&_0x24bb89[_0x81b5('0x44')][_0x81b5('0x41')]({'id':_0x41f17d[_0x81b5('0x40')],'value':_0x2db378[_0x41f17d[_0x81b5('0x46')][_0x81b5('0x47')][_0x81b5('0x3f')]()][_0x81b5('0x32')]()});}});}return _0x24bb89;}exports[_0x81b5('0x48')]=function(_0x27dbd2,_0x2795c9,_0x3f4c34,_0x237525,_0x2ed138,_0x491ec0){var _0x4f46c2,_0x139de2;_0x491ec0['remoteUri']=intUtil[_0x81b5('0x49')](_0x491ec0['remoteUri']);_0x491ec0[_0x81b5('0x4a')]=intUtil[_0x81b5('0x49')](_0x491ec0[_0x81b5('0x4a')]);if(_0x2ed138&&_0x2ed138[_0x81b5('0x4b')]){logger[_0x81b5('0x9')]('[QUEUE]','Recording\x20is\x20enabled!');_0x2795c9[_0x81b5('0x4c')]=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x491ec0['serverUrl'],_0x2795c9[_0x81b5('0x4e')],md5(_0x2795c9[_0x81b5('0x4e')]));}else{_0x2795c9[_0x81b5('0x4c')]='';}headers[_0x81b5('0x4f')]=getAuth(_0x491ec0);return getUser(_0x491ec0,_0x237525[_0x81b5('0x50')])['then'](function(_0x2da034){_0x4f46c2=_0x2da034;logger[_0x81b5('0x9')](_0x81b5('0x51'),_0x4f46c2['id']);return getEndUser(_0x491ec0,_0x2795c9[_0x81b5('0x52')],_0x2795c9['calleridnum']);})['then'](function(_0x5b5331){_0x139de2=_0x5b5331;logger[_0x81b5('0x9')](_0x81b5('0x53'),_0x139de2['id']);return getTicket(_0x491ec0,_0x4f46c2,_0x139de2,_0x3f4c34,_0x2795c9);})[_0x81b5('0x14')](function(_0x321c1b){if(_0x321c1b){logger['info']('The\x20Ticket\x20ID\x20is:',_0x321c1b['id']);switch(_0x491ec0['type']){case _0x81b5('0x54'):logger[_0x81b5('0x9')](_0x81b5('0x55'),_0x81b5('0x56'));return request({'uri':util[_0x81b5('0xa')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x491ec0['remoteUri'],_0x4f46c2['id'],_0x321c1b['id']),'method':'POST'});case _0x81b5('0x57'):logger['info']('[QUEUE]',_0x81b5('0x58'));emit(util['format']('user:%s',_0x237525['name']),_0x81b5('0x59'),{'uri':util[_0x81b5('0xa')]('%s/agent/tickets/%s',_0x491ec0[_0x81b5('0xc')]['replace'](_0x81b5('0x5a'),''),_0x321c1b['id'])});break;default:logger[_0x81b5('0x5b')](_0x81b5('0x55'),_0x81b5('0x5c'));}}})[_0x81b5('0x5d')](function(_0x3d2c8f){logger['error']('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0x81b5('0x5e')](_0x3d2c8f,{'showHidden':!![],'depth':null}));});};exports[_0x81b5('0x5f')]=function(_0x53f175,_0x451df7,_0x5725ab,_0x46ca91,_0x330000,_0x3b09d4,_0x5ef622){var _0xada1cb,_0x517325;_0x3b09d4[_0x81b5('0xc')]=intUtil[_0x81b5('0x49')](_0x3b09d4[_0x81b5('0xc')]);_0x3b09d4[_0x81b5('0x4a')]=intUtil[_0x81b5('0x49')](_0x3b09d4['serverUrl']);if(_0x5ef622&&_0x5ef622['recordingFormat']&&_0x5ef622[_0x81b5('0x60')]!=='none'){logger[_0x81b5('0x9')]('[OUTBOUND]',_0x81b5('0x61'));_0x451df7[_0x81b5('0x4c')]=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x3b09d4['serverUrl'],_0x451df7['uniqueid'],md5(_0x451df7[_0x81b5('0x4e')]));}headers[_0x81b5('0x4f')]=getAuth(_0x3b09d4);return getUser(_0x3b09d4,_0x46ca91[_0x81b5('0x50')])[_0x81b5('0x14')](function(_0x5a9586){_0xada1cb=_0x5a9586;logger['info'](_0x81b5('0x51'),_0xada1cb['id']);return getEndUser(_0x3b09d4,_0x451df7[_0x81b5('0x62')],_0x451df7[_0x81b5('0x63')]);})[_0x81b5('0x14')](function(_0xbd87ae){_0x517325=_0xbd87ae;logger[_0x81b5('0x9')](_0x81b5('0x53'),_0x517325['id']);return getTicket(_0x3b09d4,_0xada1cb,_0x517325,_0x5725ab,_0x451df7);})['then'](function(_0x3c2285){if(_0x3c2285){logger[_0x81b5('0x9')](_0x81b5('0x64'),_0x3c2285['id']);switch(_0x3b09d4[_0x81b5('0x3c')]){case _0x81b5('0x54'):logger[_0x81b5('0x9')](_0x81b5('0x65'),_0x81b5('0x56'));return request({'uri':util['format'](_0x81b5('0x66'),_0x3b09d4[_0x81b5('0xc')],_0xada1cb['id'],_0x3c2285['id']),'method':_0x81b5('0xd')});case _0x81b5('0x57'):logger[_0x81b5('0x9')](_0x81b5('0x65'),_0x81b5('0x58'));emit(util['format']('user:%s',_0x46ca91[_0x81b5('0x47')]),_0x81b5('0x59'),{'uri':util[_0x81b5('0xa')](_0x81b5('0x67'),_0x3b09d4[_0x81b5('0xc')][_0x81b5('0x68')]('/api/v2',''),_0x3c2285['id'])});break;default:logger[_0x81b5('0x5b')](_0x81b5('0x65'),_0x81b5('0x5c'));}}})[_0x81b5('0x5d')](function(_0x3909c8){logger['error']('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0x81b5('0x5e')](_0x3909c8,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x57d61c,_0x5c364e,_0x1a9a9c,_0x53de0b,_0x5e0454,_0x34b51d){var _0xf0db4d,_0x1cb002;_0x34b51d[_0x81b5('0xc')]=intUtil[_0x81b5('0x49')](_0x34b51d['remoteUri']);_0x34b51d[_0x81b5('0x4a')]=intUtil['stripTrailingSlash'](_0x34b51d[_0x81b5('0x4a')]);if(_0x5e0454&&_0x5e0454[_0x81b5('0x4b')]){logger[_0x81b5('0x9')]('['+_0x5c364e['lastevent'][_0x81b5('0x69')]()+']',_0x81b5('0x61'));_0x5c364e['recordingURL']=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x34b51d[_0x81b5('0x4a')],_0x5c364e[_0x81b5('0x4e')],md5(_0x5c364e['uniqueid']));}else{_0x5c364e['recordingURL']='';}headers['Authorization']=getAuth(_0x34b51d);return getUser(_0x34b51d)[_0x81b5('0x14')](function(_0x3b662c){_0xf0db4d=_0x3b662c;logger[_0x81b5('0x9')](_0x81b5('0x51'),_0xf0db4d['id']);return getEndUser(_0x34b51d,_0x5c364e['calleridname'],_0x5c364e[_0x81b5('0x6a')]);})[_0x81b5('0x14')](function(_0x3e25d6){_0x1cb002=_0x3e25d6;logger[_0x81b5('0x9')]('The\x20Enduser\x20ID\x20is:',_0x1cb002['id']);return getTicket(_0x34b51d,_0xf0db4d,_0x1cb002,_0x1a9a9c,_0x5c364e);})['then'](function(_0x23a746){if(_0x23a746){logger[_0x81b5('0x9')]('The\x20Ticket\x20ID\x20is:',_0x23a746['id']);}})[_0x81b5('0x5d')](function(_0x106880){logger['error']('['+_0x5c364e[_0x81b5('0x6b')][_0x81b5('0x69')]()+']'+_0x81b5('0x6c'),util[_0x81b5('0x5e')](_0x106880,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff