// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xe4a7=['./util','../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','Tags','name','getString','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','count','Agent\x20found!','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','length','end-user','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','%s:%s','password','authType','token','%s/token:%s','Basic\x20%s','toString','base64','debug','[HTTP]','stringify','GET','map','forEach','includes','string','type','nameField','toLowerCase','content','idField','custom_fields','push','variableName','customField','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','replace','error','inspect','outbound','[OUTBOUND]','destcalleridname','destcalleridnum','integrationTab','newTab','user:%s','%s/agent/tickets/%s','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','toUpperCase','The\x20Enduser\x20ID\x20is:','catch','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','ioredis'];(function(_0x32799f,_0x56178b){var _0x311959=function(_0x3f5eb3){while(--_0x3f5eb3){_0x32799f['push'](_0x32799f['shift']());}};_0x311959(++_0x56178b);}(_0xe4a7,0x146));var _0x7e4a=function(_0x59ee6f,_0x450239){_0x59ee6f=_0x59ee6f-0x0;var _0x4c0979=_0xe4a7[_0x59ee6f];return _0x4c0979;};'use strict';var _=require(_0x7e4a('0x0'));var rp=require(_0x7e4a('0x1'));var md5=require(_0x7e4a('0x2'));var util=require('util');var Redis=require(_0x7e4a('0x3'));var intUtil=require(_0x7e4a('0x4'));var config=require(_0x7e4a('0x5'));var logger=require(_0x7e4a('0x6'))(_0x7e4a('0x7'));config[_0x7e4a('0x8')]=_[_0x7e4a('0x9')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0x7e4a('0xa'))(new Redis(config[_0x7e4a('0x8')]));function emit(_0x13d0d3,_0xdb3fc8,_0x42b3d9){io['to'](_0x13d0d3)[_0x7e4a('0xb')](_0xdb3fc8,_0x42b3d9);}var headers={'Content-Type':_0x7e4a('0xc'),'Accept':_0x7e4a('0xc')};function getTicket(_0x593a8a,_0x121890,_0x4d5ca8,_0x39efb3,_0xc61d9f){logger[_0x7e4a('0xd')](_0x7e4a('0xe'));return request({'uri':util[_0x7e4a('0xf')](_0x7e4a('0x10'),_0x593a8a[_0x7e4a('0x11')]),'method':_0x7e4a('0x12'),'body':{'ticket':_['merge']({'requester_id':_0x4d5ca8['id'],'submitter_id':_0x121890?_0x121890['id']:undefined,'assignee_id':_0x121890?_0x121890['id']:undefined,'tags':getTags(_0x39efb3[_0x7e4a('0x13')],_0x7e4a('0x14')),'subject':intUtil[_0x7e4a('0x15')](_0x39efb3['Subjects'],_0xc61d9f,'\x20'),'description':intUtil[_0x7e4a('0x15')](_0x39efb3[_0x7e4a('0x16')],_0xc61d9f,'\x0a'),'comment':{'public':![],'body':intUtil[_0x7e4a('0x15')](_0x39efb3[_0x7e4a('0x16')],_0xc61d9f,'\x0a')}},getCustomFields(_0x39efb3[_0x7e4a('0x17')],_0xc61d9f))}})[_0x7e4a('0x18')](function(_0x243a87){logger[_0x7e4a('0xd')](_0x7e4a('0x19'));return _0x243a87[_0x7e4a('0x1a')];});}function getUser(_0x41fe67,_0x291304){if(intUtil[_0x7e4a('0x1b')](_0x291304)){logger[_0x7e4a('0xd')](_0x7e4a('0x1c'),_0x291304);return request({'uri':util[_0x7e4a('0xf')](_0x7e4a('0x1d'),_0x41fe67[_0x7e4a('0x11')]),'qs':{'query':util[_0x7e4a('0xf')]('type:user\x20role:agent\x20email:%s',_0x291304)}})['then'](function(_0x2b921d){if(_0x2b921d[_0x7e4a('0x1e')]){logger['info'](_0x7e4a('0x1f'));return _['find'](_0x2b921d[_0x7e4a('0x20')],{'email':_0x291304,'role':'agent'});}else{logger['info'](_0x7e4a('0x21'));return request({'uri':util[_0x7e4a('0xf')](_0x7e4a('0x22'),_0x41fe67[_0x7e4a('0x11')])})['then'](function(_0x3d2161){logger[_0x7e4a('0xd')](_0x7e4a('0x23'));return _0x3d2161[_0x7e4a('0x24')];});}});}else{logger[_0x7e4a('0xd')](_0x7e4a('0x21'));return request({'uri':util[_0x7e4a('0xf')](_0x7e4a('0x22'),_0x41fe67[_0x7e4a('0x11')])})[_0x7e4a('0x18')](function(_0x198993){logger[_0x7e4a('0xd')](_0x7e4a('0x23'));return _0x198993[_0x7e4a('0x24')];});}}function getEndUser(_0x5d6e09,_0x30f1d4,_0x39c148){logger['info'](_0x7e4a('0x25'),_0x39c148);return request({'uri':util[_0x7e4a('0xf')](_0x7e4a('0x1d'),_0x5d6e09[_0x7e4a('0x11')]),'qs':{'query':util['format']('type:user\x20role:end-user\x20phone:%s',_0x39c148)}})[_0x7e4a('0x18')](function(_0x2c0ad9){var _0x1d9119;if(_0x2c0ad9['results'][_0x7e4a('0x26')]){_0x2c0ad9[_0x7e4a('0x20')]=_['filter'](_0x2c0ad9[_0x7e4a('0x20')],{'suspended':![],'role':_0x7e4a('0x27')});if(_0x2c0ad9[_0x7e4a('0x20')][_0x7e4a('0x26')]){_0x1d9119=_['first'](_0x2c0ad9[_0x7e4a('0x20')]);}}if(_0x1d9119){logger[_0x7e4a('0xd')](_0x7e4a('0x28'));return _0x1d9119;}else{logger[_0x7e4a('0xd')](_0x7e4a('0x29'));return request({'uri':util['format'](_0x7e4a('0x2a'),_0x5d6e09['remoteUri']),'method':'POST','body':{'user':{'role':_0x7e4a('0x27'),'name':util[_0x7e4a('0xf')](_0x7e4a('0x2b'),_0x30f1d4||_0x39c148),'phone':_0x39c148}}})[_0x7e4a('0x18')](function(_0x1fb7ef){logger[_0x7e4a('0xd')](_0x7e4a('0x2c'));return _0x1fb7ef[_0x7e4a('0x24')];});}});}function getAuth(_0x3d628c){var _0x4876a1;if(_0x3d628c['authType']==='password'){_0x4876a1=util[_0x7e4a('0xf')](_0x7e4a('0x2d'),_0x3d628c['username'],_0x3d628c[_0x7e4a('0x2e')]);}else if(_0x3d628c[_0x7e4a('0x2f')]===_0x7e4a('0x30')){_0x4876a1=util[_0x7e4a('0xf')](_0x7e4a('0x31'),_0x3d628c['username'],_0x3d628c[_0x7e4a('0x30')]);}return util['format'](_0x7e4a('0x32'),new Buffer(_0x4876a1)[_0x7e4a('0x33')](_0x7e4a('0x34')));}function request(_0x36502c){logger[_0x7e4a('0x35')](_0x7e4a('0x36'),JSON[_0x7e4a('0x37')](_0x36502c));return rp(_[_0x7e4a('0x9')](_0x36502c,{'method':_0x7e4a('0x38'),'headers':headers,'json':!![]}));}function getTags(_0x53136a,_0x268af4){var _0x42aade=[];if(_0x53136a&&_0x53136a['length']>0x0){_0x42aade=_[_0x7e4a('0x39')](_0x53136a,_0x268af4);}return _0x42aade;}function getCustomFields(_0x3c5f51,_0x30f5f9){var _0x540028=[];var _0x549dd0={'custom_fields':[]};if(_0x3c5f51[_0x7e4a('0x26')]>0x0){_[_0x7e4a('0x3a')](_0x3c5f51,function(_0x291fad){if(_[_0x7e4a('0x3b')]([_0x7e4a('0x3c'),'picklist'],_0x291fad[_0x7e4a('0x3d')])&&_0x291fad[_0x7e4a('0x3e')]&&!_0x291fad['customField']){_0x549dd0[_0x291fad[_0x7e4a('0x3e')][_0x7e4a('0x3f')]()]=_0x291fad[_0x7e4a('0x40')]['toString']();}else if(_[_0x7e4a('0x3b')](['string','picklist'],_0x291fad[_0x7e4a('0x3d')])&&_0x291fad[_0x7e4a('0x41')]&&_0x291fad['customField']){_0x549dd0[_0x7e4a('0x42')][_0x7e4a('0x43')]({'id':_0x291fad[_0x7e4a('0x41')],'value':_0x291fad[_0x7e4a('0x40')][_0x7e4a('0x33')]()});}else if(_0x291fad[_0x7e4a('0x3d')]==='variable'&&_0x291fad[_0x7e4a('0x44')]&&_0x291fad['idField']&&_0x291fad[_0x7e4a('0x45')]){_0x30f5f9[_0x291fad[_0x7e4a('0x44')]]&&_0x549dd0[_0x7e4a('0x42')][_0x7e4a('0x43')]({'id':_0x291fad[_0x7e4a('0x41')],'value':_0x30f5f9[_0x291fad[_0x7e4a('0x44')]][_0x7e4a('0x33')]()});}else if(_0x291fad['type']===_0x7e4a('0x46')&&_0x291fad[_0x7e4a('0x47')]&&_0x291fad[_0x7e4a('0x47')][_0x7e4a('0x14')]&&_0x291fad[_0x7e4a('0x41')]&&_0x291fad[_0x7e4a('0x45')]){_0x30f5f9[_0x291fad[_0x7e4a('0x47')][_0x7e4a('0x14')][_0x7e4a('0x3f')]()]&&_0x549dd0[_0x7e4a('0x42')][_0x7e4a('0x43')]({'id':_0x291fad[_0x7e4a('0x41')],'value':_0x30f5f9[_0x291fad[_0x7e4a('0x47')][_0x7e4a('0x14')][_0x7e4a('0x3f')]()]['toString']()});}});}return _0x549dd0;}exports[_0x7e4a('0x48')]=function(_0x279580,_0x5d1d27,_0x427192,_0x70a815,_0x314168,_0x212546){var _0x360f6c,_0x2b35f8;_0x212546[_0x7e4a('0x11')]=intUtil[_0x7e4a('0x49')](_0x212546[_0x7e4a('0x11')]);_0x212546[_0x7e4a('0x4a')]=intUtil['stripTrailingSlash'](_0x212546['serverUrl']);if(_0x314168&&_0x314168[_0x7e4a('0x4b')]){logger['info'](_0x7e4a('0x4c'),_0x7e4a('0x4d'));_0x5d1d27[_0x7e4a('0x4e')]=util[_0x7e4a('0xf')](_0x7e4a('0x4f'),_0x212546[_0x7e4a('0x4a')],_0x5d1d27[_0x7e4a('0x50')],md5(_0x5d1d27['uniqueid']));}else{_0x5d1d27['recordingURL']='';}headers[_0x7e4a('0x51')]=getAuth(_0x212546);return getUser(_0x212546,_0x70a815[_0x7e4a('0x52')])['then'](function(_0xb976cb){_0x360f6c=_0xb976cb;logger['info'](_0x7e4a('0x53'),_0x360f6c['id']);return getEndUser(_0x212546,_0x5d1d27[_0x7e4a('0x54')],_0x5d1d27[_0x7e4a('0x55')]);})['then'](function(_0x56bb8e){_0x2b35f8=_0x56bb8e;logger[_0x7e4a('0xd')]('The\x20Enduser\x20ID\x20is:',_0x2b35f8['id']);return getTicket(_0x212546,_0x360f6c,_0x2b35f8,_0x427192,_0x5d1d27);})[_0x7e4a('0x18')](function(_0x465be7){if(_0x465be7){logger[_0x7e4a('0xd')](_0x7e4a('0x56'),_0x465be7['id']);switch(_0x212546[_0x7e4a('0x3d')]){case'integrationTab':logger[_0x7e4a('0xd')](_0x7e4a('0x4c'),_0x7e4a('0x57'));return request({'uri':util[_0x7e4a('0xf')](_0x7e4a('0x58'),_0x212546[_0x7e4a('0x11')],_0x360f6c['id'],_0x465be7['id']),'method':'POST'});case'newTab':logger[_0x7e4a('0xd')]('[QUEUE]',_0x7e4a('0x59'));emit(util[_0x7e4a('0xf')]('user:%s',_0x70a815['name']),_0x7e4a('0x5a'),{'uri':util[_0x7e4a('0xf')]('%s/agent/tickets/%s',_0x212546[_0x7e4a('0x11')][_0x7e4a('0x5b')]('/api/v2',''),_0x465be7['id'])});break;default:logger['error']('[QUEUE]','Zendesk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x1f26f6){logger[_0x7e4a('0x5c')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0x7e4a('0x5d')](_0x1f26f6,{'showHidden':!![],'depth':null}));});};exports[_0x7e4a('0x5e')]=function(_0x563e5d,_0x5cdefb,_0x58df3f,_0x47d5d6,_0x1a2ada,_0x30d046,_0x1f711c){var _0x251e33,_0x41580f;_0x30d046[_0x7e4a('0x11')]=intUtil[_0x7e4a('0x49')](_0x30d046[_0x7e4a('0x11')]);_0x30d046[_0x7e4a('0x4a')]=intUtil[_0x7e4a('0x49')](_0x30d046['serverUrl']);if(_0x1f711c&&_0x1f711c['recordingFormat']&&_0x1f711c['recordingFormat']!=='none'){logger['info'](_0x7e4a('0x5f'),_0x7e4a('0x4d'));_0x5cdefb[_0x7e4a('0x4e')]=util[_0x7e4a('0xf')](_0x7e4a('0x4f'),_0x30d046[_0x7e4a('0x4a')],_0x5cdefb['uniqueid'],md5(_0x5cdefb['uniqueid']));}headers[_0x7e4a('0x51')]=getAuth(_0x30d046);return getUser(_0x30d046,_0x47d5d6['email'])[_0x7e4a('0x18')](function(_0x2b1aff){_0x251e33=_0x2b1aff;logger[_0x7e4a('0xd')](_0x7e4a('0x53'),_0x251e33['id']);return getEndUser(_0x30d046,_0x5cdefb[_0x7e4a('0x60')],_0x5cdefb[_0x7e4a('0x61')]);})['then'](function(_0x3698be){_0x41580f=_0x3698be;logger[_0x7e4a('0xd')]('The\x20Enduser\x20ID\x20is:',_0x41580f['id']);return getTicket(_0x30d046,_0x251e33,_0x41580f,_0x58df3f,_0x5cdefb);})[_0x7e4a('0x18')](function(_0x4f1452){if(_0x4f1452){logger[_0x7e4a('0xd')](_0x7e4a('0x56'),_0x4f1452['id']);switch(_0x30d046[_0x7e4a('0x3d')]){case _0x7e4a('0x62'):logger[_0x7e4a('0xd')](_0x7e4a('0x5f'),_0x7e4a('0x57'));return request({'uri':util[_0x7e4a('0xf')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x30d046[_0x7e4a('0x11')],_0x251e33['id'],_0x4f1452['id']),'method':_0x7e4a('0x12')});case _0x7e4a('0x63'):logger[_0x7e4a('0xd')](_0x7e4a('0x5f'),_0x7e4a('0x59'));emit(util['format'](_0x7e4a('0x64'),_0x47d5d6[_0x7e4a('0x14')]),'trigger:browser:url',{'uri':util[_0x7e4a('0xf')](_0x7e4a('0x65'),_0x30d046[_0x7e4a('0x11')][_0x7e4a('0x5b')](_0x7e4a('0x66'),''),_0x4f1452['id'])});break;default:logger[_0x7e4a('0x5c')](_0x7e4a('0x5f'),_0x7e4a('0x67'));}}})['catch'](function(_0x3f5b6a){logger[_0x7e4a('0x5c')](_0x7e4a('0x68'),util[_0x7e4a('0x5d')](_0x3f5b6a,{'showHidden':!![],'depth':null}));});};exports[_0x7e4a('0x69')]=function(_0x5198d6,_0x3c190d,_0x1eaa46,_0x49f6b8,_0x4addf6,_0x3f3208){var _0x177ea8,_0x4610f5;_0x3f3208[_0x7e4a('0x11')]=intUtil[_0x7e4a('0x49')](_0x3f3208[_0x7e4a('0x11')]);_0x3f3208[_0x7e4a('0x4a')]=intUtil[_0x7e4a('0x49')](_0x3f3208[_0x7e4a('0x4a')]);if(_0x4addf6&&_0x4addf6[_0x7e4a('0x4b')]){logger[_0x7e4a('0xd')]('['+_0x3c190d['lastevent'][_0x7e4a('0x6a')]()+']','Recording\x20is\x20enabled!');_0x3c190d[_0x7e4a('0x4e')]=util[_0x7e4a('0xf')](_0x7e4a('0x4f'),_0x3f3208[_0x7e4a('0x4a')],_0x3c190d[_0x7e4a('0x50')],md5(_0x3c190d[_0x7e4a('0x50')]));}else{_0x3c190d[_0x7e4a('0x4e')]='';}headers[_0x7e4a('0x51')]=getAuth(_0x3f3208);return getUser(_0x3f3208)[_0x7e4a('0x18')](function(_0x1697c1){_0x177ea8=_0x1697c1;logger[_0x7e4a('0xd')](_0x7e4a('0x53'),_0x177ea8['id']);return getEndUser(_0x3f3208,_0x3c190d[_0x7e4a('0x54')],_0x3c190d[_0x7e4a('0x55')]);})['then'](function(_0x5f3f02){_0x4610f5=_0x5f3f02;logger['info'](_0x7e4a('0x6b'),_0x4610f5['id']);return getTicket(_0x3f3208,_0x177ea8,_0x4610f5,_0x1eaa46,_0x3c190d);})['then'](function(_0x48a342){if(_0x48a342){logger[_0x7e4a('0xd')](_0x7e4a('0x56'),_0x48a342['id']);}})[_0x7e4a('0x6c')](function(_0x595db5){logger[_0x7e4a('0x5c')]('['+_0x3c190d['lastevent'][_0x7e4a('0x6a')]()+']'+_0x7e4a('0x6d'),util['inspect'](_0x595db5,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x1b58=['picklist','type','nameField','customField','toLowerCase','idField','push','content','variableName','custom_fields','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','inspect','outbound','recordingFormat','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','%s/channels/voice/agents/%d/tickets/%d/display.json','%s/agent/tickets/%s','replace','toUpperCase','calleridnum','lastevent','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','ioredis','../../../../config/environment','redis','defaults','localhost','socket.io-emitter','application/json','info','format','%s/tickets.json','remoteUri','POST','merge','Tags','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','count','Agent\x20found!','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','results','filter','end-user','length','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','%s:%s','username','password','token','%s/token:%s','Basic\x20%s','toString','base64','debug','stringify','GET','map','forEach','includes','string'];(function(_0x3216ed,_0x1b78ae){var _0x1f7305=function(_0x5b4522){while(--_0x5b4522){_0x3216ed['push'](_0x3216ed['shift']());}};_0x1f7305(++_0x1b78ae);}(_0x1b58,0x9f));var _0x81b5=function(_0x5750fa,_0x57c0df){_0x5750fa=_0x5750fa-0x0;var _0x2aeb4e=_0x1b58[_0x5750fa];return _0x2aeb4e;};'use strict';var _=require('lodash');var rp=require(_0x81b5('0x0'));var md5=require(_0x81b5('0x1'));var util=require('util');var Redis=require(_0x81b5('0x2'));var intUtil=require('./util');var config=require(_0x81b5('0x3'));var logger=require('../../../../config/logger')('zendesk');config[_0x81b5('0x4')]=_[_0x81b5('0x5')](config[_0x81b5('0x4')],{'host':_0x81b5('0x6'),'port':0x18eb});var io=require(_0x81b5('0x7'))(new Redis(config[_0x81b5('0x4')]));function emit(_0x4edfc5,_0xfc6eb4,_0x4ce18a){io['to'](_0x4edfc5)['emit'](_0xfc6eb4,_0x4ce18a);}var headers={'Content-Type':'application/json','Accept':_0x81b5('0x8')};function getTicket(_0x5c8c9a,_0x10df74,_0x40bc65,_0x5769dd,_0x377d7c){logger[_0x81b5('0x9')]('Creating\x20new\x20ticket...');return request({'uri':util[_0x81b5('0xa')](_0x81b5('0xb'),_0x5c8c9a[_0x81b5('0xc')]),'method':_0x81b5('0xd'),'body':{'ticket':_[_0x81b5('0xe')]({'requester_id':_0x40bc65['id'],'submitter_id':_0x10df74?_0x10df74['id']:undefined,'assignee_id':_0x10df74?_0x10df74['id']:undefined,'tags':getTags(_0x5769dd[_0x81b5('0xf')],'name'),'subject':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x11')],_0x377d7c,'\x20'),'description':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x12')],_0x377d7c,'\x0a'),'comment':{'public':![],'body':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x12')],_0x377d7c,'\x0a')}},getCustomFields(_0x5769dd[_0x81b5('0x13')],_0x377d7c))}})[_0x81b5('0x14')](function(_0x5a6277){logger[_0x81b5('0x9')](_0x81b5('0x15'));return _0x5a6277[_0x81b5('0x16')];});}function getUser(_0x1385c7,_0x3de0c9){if(intUtil[_0x81b5('0x17')](_0x3de0c9)){logger[_0x81b5('0x9')](_0x81b5('0x18'),_0x3de0c9);return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x19'),_0x1385c7[_0x81b5('0xc')]),'qs':{'query':util['format']('type:user\x20role:agent\x20email:%s',_0x3de0c9)}})[_0x81b5('0x14')](function(_0x5982df){if(_0x5982df[_0x81b5('0x1a')]){logger['info'](_0x81b5('0x1b'));return _[_0x81b5('0x1c')](_0x5982df['results'],{'email':_0x3de0c9,'role':_0x81b5('0x1d')});}else{logger[_0x81b5('0x9')](_0x81b5('0x1e'));return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x1f'),_0x1385c7[_0x81b5('0xc')])})[_0x81b5('0x14')](function(_0x3e1867){logger[_0x81b5('0x9')](_0x81b5('0x20'));return _0x3e1867[_0x81b5('0x21')];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x1f'),_0x1385c7[_0x81b5('0xc')])})[_0x81b5('0x14')](function(_0x2c4c7e){logger[_0x81b5('0x9')](_0x81b5('0x20'));return _0x2c4c7e[_0x81b5('0x21')];});}}function getEndUser(_0x5e2542,_0x37b63a,_0x504fa8){logger['info'](_0x81b5('0x22'),_0x504fa8);return request({'uri':util[_0x81b5('0xa')]('%s/search.json',_0x5e2542[_0x81b5('0xc')]),'qs':{'query':util[_0x81b5('0xa')]('type:user\x20role:end-user\x20phone:%s',_0x504fa8)}})[_0x81b5('0x14')](function(_0x556516){var _0x3cf47;if(_0x556516[_0x81b5('0x23')]['length']){_0x556516[_0x81b5('0x23')]=_[_0x81b5('0x24')](_0x556516['results'],{'suspended':![],'role':_0x81b5('0x25')});if(_0x556516[_0x81b5('0x23')][_0x81b5('0x26')]){_0x3cf47=_[_0x81b5('0x27')](_0x556516[_0x81b5('0x23')]);}}if(_0x3cf47){logger[_0x81b5('0x9')]('Enduser\x20found!');return _0x3cf47;}else{logger[_0x81b5('0x9')](_0x81b5('0x28'));return request({'uri':util['format'](_0x81b5('0x29'),_0x5e2542[_0x81b5('0xc')]),'method':'POST','body':{'user':{'role':_0x81b5('0x25'),'name':util['format'](_0x81b5('0x2a'),_0x37b63a||_0x504fa8),'phone':_0x504fa8}}})[_0x81b5('0x14')](function(_0x2ab31d){logger[_0x81b5('0x9')](_0x81b5('0x2b'));return _0x2ab31d['user'];});}});}function getAuth(_0x1813f6){var _0x36bf90;if(_0x1813f6['authType']==='password'){_0x36bf90=util['format'](_0x81b5('0x2c'),_0x1813f6[_0x81b5('0x2d')],_0x1813f6[_0x81b5('0x2e')]);}else if(_0x1813f6['authType']===_0x81b5('0x2f')){_0x36bf90=util[_0x81b5('0xa')](_0x81b5('0x30'),_0x1813f6[_0x81b5('0x2d')],_0x1813f6[_0x81b5('0x2f')]);}return util['format'](_0x81b5('0x31'),new Buffer(_0x36bf90)[_0x81b5('0x32')](_0x81b5('0x33')));}function request(_0xf651f8){logger[_0x81b5('0x34')]('[HTTP]',JSON[_0x81b5('0x35')](_0xf651f8));return rp(_[_0x81b5('0x5')](_0xf651f8,{'method':_0x81b5('0x36'),'headers':headers,'json':!![]}));}function getTags(_0xca8f87,_0x28777a){var _0x4d83e4=[];if(_0xca8f87&&_0xca8f87[_0x81b5('0x26')]>0x0){_0x4d83e4=_[_0x81b5('0x37')](_0xca8f87,_0x28777a);}return _0x4d83e4;}function getCustomFields(_0x216cc9,_0x2db378){var _0xa7cbc2=[];var _0x24bb89={'custom_fields':[]};if(_0x216cc9[_0x81b5('0x26')]>0x0){_[_0x81b5('0x38')](_0x216cc9,function(_0x41f17d){if(_[_0x81b5('0x39')]([_0x81b5('0x3a'),_0x81b5('0x3b')],_0x41f17d[_0x81b5('0x3c')])&&_0x41f17d[_0x81b5('0x3d')]&&!_0x41f17d[_0x81b5('0x3e')]){_0x24bb89[_0x41f17d[_0x81b5('0x3d')][_0x81b5('0x3f')]()]=_0x41f17d['content'][_0x81b5('0x32')]();}else if(_[_0x81b5('0x39')](['string',_0x81b5('0x3b')],_0x41f17d['type'])&&_0x41f17d[_0x81b5('0x40')]&&_0x41f17d[_0x81b5('0x3e')]){_0x24bb89['custom_fields'][_0x81b5('0x41')]({'id':_0x41f17d['idField'],'value':_0x41f17d[_0x81b5('0x42')][_0x81b5('0x32')]()});}else if(_0x41f17d[_0x81b5('0x3c')]==='variable'&&_0x41f17d['variableName']&&_0x41f17d[_0x81b5('0x40')]&&_0x41f17d['customField']){_0x2db378[_0x41f17d[_0x81b5('0x43')]]&&_0x24bb89[_0x81b5('0x44')][_0x81b5('0x41')]({'id':_0x41f17d[_0x81b5('0x40')],'value':_0x2db378[_0x41f17d[_0x81b5('0x43')]][_0x81b5('0x32')]()});}else if(_0x41f17d[_0x81b5('0x3c')]===_0x81b5('0x45')&&_0x41f17d[_0x81b5('0x46')]&&_0x41f17d[_0x81b5('0x46')]['name']&&_0x41f17d['idField']&&_0x41f17d[_0x81b5('0x3e')]){_0x2db378[_0x41f17d[_0x81b5('0x46')][_0x81b5('0x47')][_0x81b5('0x3f')]()]&&_0x24bb89[_0x81b5('0x44')][_0x81b5('0x41')]({'id':_0x41f17d[_0x81b5('0x40')],'value':_0x2db378[_0x41f17d[_0x81b5('0x46')][_0x81b5('0x47')][_0x81b5('0x3f')]()][_0x81b5('0x32')]()});}});}return _0x24bb89;}exports[_0x81b5('0x48')]=function(_0x27dbd2,_0x2795c9,_0x3f4c34,_0x237525,_0x2ed138,_0x491ec0){var _0x4f46c2,_0x139de2;_0x491ec0['remoteUri']=intUtil[_0x81b5('0x49')](_0x491ec0['remoteUri']);_0x491ec0[_0x81b5('0x4a')]=intUtil[_0x81b5('0x49')](_0x491ec0[_0x81b5('0x4a')]);if(_0x2ed138&&_0x2ed138[_0x81b5('0x4b')]){logger[_0x81b5('0x9')]('[QUEUE]','Recording\x20is\x20enabled!');_0x2795c9[_0x81b5('0x4c')]=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x491ec0['serverUrl'],_0x2795c9[_0x81b5('0x4e')],md5(_0x2795c9[_0x81b5('0x4e')]));}else{_0x2795c9[_0x81b5('0x4c')]='';}headers[_0x81b5('0x4f')]=getAuth(_0x491ec0);return getUser(_0x491ec0,_0x237525[_0x81b5('0x50')])['then'](function(_0x2da034){_0x4f46c2=_0x2da034;logger[_0x81b5('0x9')](_0x81b5('0x51'),_0x4f46c2['id']);return getEndUser(_0x491ec0,_0x2795c9[_0x81b5('0x52')],_0x2795c9['calleridnum']);})['then'](function(_0x5b5331){_0x139de2=_0x5b5331;logger[_0x81b5('0x9')](_0x81b5('0x53'),_0x139de2['id']);return getTicket(_0x491ec0,_0x4f46c2,_0x139de2,_0x3f4c34,_0x2795c9);})[_0x81b5('0x14')](function(_0x321c1b){if(_0x321c1b){logger['info']('The\x20Ticket\x20ID\x20is:',_0x321c1b['id']);switch(_0x491ec0['type']){case _0x81b5('0x54'):logger[_0x81b5('0x9')](_0x81b5('0x55'),_0x81b5('0x56'));return request({'uri':util[_0x81b5('0xa')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x491ec0['remoteUri'],_0x4f46c2['id'],_0x321c1b['id']),'method':'POST'});case _0x81b5('0x57'):logger['info']('[QUEUE]',_0x81b5('0x58'));emit(util['format']('user:%s',_0x237525['name']),_0x81b5('0x59'),{'uri':util[_0x81b5('0xa')]('%s/agent/tickets/%s',_0x491ec0[_0x81b5('0xc')]['replace'](_0x81b5('0x5a'),''),_0x321c1b['id'])});break;default:logger[_0x81b5('0x5b')](_0x81b5('0x55'),_0x81b5('0x5c'));}}})[_0x81b5('0x5d')](function(_0x3d2c8f){logger['error']('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0x81b5('0x5e')](_0x3d2c8f,{'showHidden':!![],'depth':null}));});};exports[_0x81b5('0x5f')]=function(_0x53f175,_0x451df7,_0x5725ab,_0x46ca91,_0x330000,_0x3b09d4,_0x5ef622){var _0xada1cb,_0x517325;_0x3b09d4[_0x81b5('0xc')]=intUtil[_0x81b5('0x49')](_0x3b09d4[_0x81b5('0xc')]);_0x3b09d4[_0x81b5('0x4a')]=intUtil[_0x81b5('0x49')](_0x3b09d4['serverUrl']);if(_0x5ef622&&_0x5ef622['recordingFormat']&&_0x5ef622[_0x81b5('0x60')]!=='none'){logger[_0x81b5('0x9')]('[OUTBOUND]',_0x81b5('0x61'));_0x451df7[_0x81b5('0x4c')]=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x3b09d4['serverUrl'],_0x451df7['uniqueid'],md5(_0x451df7[_0x81b5('0x4e')]));}headers[_0x81b5('0x4f')]=getAuth(_0x3b09d4);return getUser(_0x3b09d4,_0x46ca91[_0x81b5('0x50')])[_0x81b5('0x14')](function(_0x5a9586){_0xada1cb=_0x5a9586;logger['info'](_0x81b5('0x51'),_0xada1cb['id']);return getEndUser(_0x3b09d4,_0x451df7[_0x81b5('0x62')],_0x451df7[_0x81b5('0x63')]);})[_0x81b5('0x14')](function(_0xbd87ae){_0x517325=_0xbd87ae;logger[_0x81b5('0x9')](_0x81b5('0x53'),_0x517325['id']);return getTicket(_0x3b09d4,_0xada1cb,_0x517325,_0x5725ab,_0x451df7);})['then'](function(_0x3c2285){if(_0x3c2285){logger[_0x81b5('0x9')](_0x81b5('0x64'),_0x3c2285['id']);switch(_0x3b09d4[_0x81b5('0x3c')]){case _0x81b5('0x54'):logger[_0x81b5('0x9')](_0x81b5('0x65'),_0x81b5('0x56'));return request({'uri':util['format'](_0x81b5('0x66'),_0x3b09d4[_0x81b5('0xc')],_0xada1cb['id'],_0x3c2285['id']),'method':_0x81b5('0xd')});case _0x81b5('0x57'):logger[_0x81b5('0x9')](_0x81b5('0x65'),_0x81b5('0x58'));emit(util['format']('user:%s',_0x46ca91[_0x81b5('0x47')]),_0x81b5('0x59'),{'uri':util[_0x81b5('0xa')](_0x81b5('0x67'),_0x3b09d4[_0x81b5('0xc')][_0x81b5('0x68')]('/api/v2',''),_0x3c2285['id'])});break;default:logger[_0x81b5('0x5b')](_0x81b5('0x65'),_0x81b5('0x5c'));}}})[_0x81b5('0x5d')](function(_0x3909c8){logger['error']('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0x81b5('0x5e')](_0x3909c8,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x57d61c,_0x5c364e,_0x1a9a9c,_0x53de0b,_0x5e0454,_0x34b51d){var _0xf0db4d,_0x1cb002;_0x34b51d[_0x81b5('0xc')]=intUtil[_0x81b5('0x49')](_0x34b51d['remoteUri']);_0x34b51d[_0x81b5('0x4a')]=intUtil['stripTrailingSlash'](_0x34b51d[_0x81b5('0x4a')]);if(_0x5e0454&&_0x5e0454[_0x81b5('0x4b')]){logger[_0x81b5('0x9')]('['+_0x5c364e['lastevent'][_0x81b5('0x69')]()+']',_0x81b5('0x61'));_0x5c364e['recordingURL']=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x34b51d[_0x81b5('0x4a')],_0x5c364e[_0x81b5('0x4e')],md5(_0x5c364e['uniqueid']));}else{_0x5c364e['recordingURL']='';}headers['Authorization']=getAuth(_0x34b51d);return getUser(_0x34b51d)[_0x81b5('0x14')](function(_0x3b662c){_0xf0db4d=_0x3b662c;logger[_0x81b5('0x9')](_0x81b5('0x51'),_0xf0db4d['id']);return getEndUser(_0x34b51d,_0x5c364e['calleridname'],_0x5c364e[_0x81b5('0x6a')]);})[_0x81b5('0x14')](function(_0x3e25d6){_0x1cb002=_0x3e25d6;logger[_0x81b5('0x9')]('The\x20Enduser\x20ID\x20is:',_0x1cb002['id']);return getTicket(_0x34b51d,_0xf0db4d,_0x1cb002,_0x1a9a9c,_0x5c364e);})['then'](function(_0x23a746){if(_0x23a746){logger[_0x81b5('0x9')]('The\x20Ticket\x20ID\x20is:',_0x23a746['id']);}})[_0x81b5('0x5d')](function(_0x106880){logger['error']('['+_0x5c364e[_0x81b5('0x6b')][_0x81b5('0x69')]()+']'+_0x81b5('0x6c'),util[_0x81b5('0x5e')](_0x106880,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff