// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xadf8=['token','Basic\x20%s','toString','base64','debug','[HTTP]','defaults','length','map','forEach','includes','string','picklist','type','nameField','toLowerCase','idField','customField','custom_fields','push','content','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','name','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','The\x20Ticket\x20ID\x20is:','lodash','request-promise','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','localhost','socket.io-emitter','emit','application/json','info','%s/tickets.json','remoteUri','POST','Tags','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','format','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','filter','end-user','first','Enduser\x20found!','%s/users.json','Caller\x20-\x20%s','%s:%s','username','password'];(function(_0x1c6ed5,_0x30afe1){var _0x792592=function(_0x17e1c0){while(--_0x17e1c0){_0x1c6ed5['push'](_0x1c6ed5['shift']());}};_0x792592(++_0x30afe1);}(_0xadf8,0xac));var _0x8adf=function(_0x330141,_0x1dd290){_0x330141=_0x330141-0x0;var _0x1b68a2=_0xadf8[_0x330141];return _0x1b68a2;};'use strict';var _=require(_0x8adf('0x0'));var rp=require(_0x8adf('0x1'));var md5=require('md5');var util=require('util');var Redis=require(_0x8adf('0x2'));var intUtil=require(_0x8adf('0x3'));var config=require(_0x8adf('0x4'));var logger=require(_0x8adf('0x5'))(_0x8adf('0x6'));config[_0x8adf('0x7')]=_['defaults'](config['redis'],{'host':_0x8adf('0x8'),'port':0x18eb});var io=require(_0x8adf('0x9'))(new Redis(config[_0x8adf('0x7')]));function emit(_0x53a39b,_0x49637c,_0x161722){io['to'](_0x53a39b)[_0x8adf('0xa')](_0x49637c,_0x161722);}var headers={'Content-Type':_0x8adf('0xb'),'Accept':_0x8adf('0xb')};function getTicket(_0x522296,_0x55d9dd,_0x2cf3b0,_0x2ec48b,_0x5ec789){logger[_0x8adf('0xc')]('Creating\x20new\x20ticket...');return request({'uri':util['format'](_0x8adf('0xd'),_0x522296[_0x8adf('0xe')]),'method':_0x8adf('0xf'),'body':{'ticket':_['merge']({'requester_id':_0x2cf3b0['id'],'submitter_id':_0x55d9dd?_0x55d9dd['id']:undefined,'assignee_id':_0x55d9dd?_0x55d9dd['id']:undefined,'tags':getTags(_0x2ec48b[_0x8adf('0x10')],'name'),'subject':intUtil[_0x8adf('0x11')](_0x2ec48b[_0x8adf('0x12')],_0x5ec789,'\x20'),'description':intUtil[_0x8adf('0x11')](_0x2ec48b['Descriptions'],_0x5ec789,'\x0a'),'comment':{'public':![],'body':intUtil[_0x8adf('0x11')](_0x2ec48b[_0x8adf('0x13')],_0x5ec789,'\x0a')}},getCustomFields(_0x2ec48b[_0x8adf('0x14')],_0x5ec789))}})[_0x8adf('0x15')](function(_0x1145e7){logger[_0x8adf('0xc')](_0x8adf('0x16'));return _0x1145e7[_0x8adf('0x17')];});}function getUser(_0x36ec3f,_0x479ef4){if(intUtil['validateEmail'](_0x479ef4)){logger[_0x8adf('0xc')]('Getting\x20agent\x20with\x20email',_0x479ef4);return request({'uri':util[_0x8adf('0x18')]('%s/search.json',_0x36ec3f[_0x8adf('0xe')]),'qs':{'query':util['format'](_0x8adf('0x19'),_0x479ef4)}})[_0x8adf('0x15')](function(_0x1d7d8c){if(_0x1d7d8c[_0x8adf('0x1a')]){logger[_0x8adf('0xc')](_0x8adf('0x1b'));return _[_0x8adf('0x1c')](_0x1d7d8c[_0x8adf('0x1d')],{'email':_0x479ef4,'role':'agent'});}else{logger[_0x8adf('0xc')](_0x8adf('0x1e'));return request({'uri':util['format']('%s/users/me.json',_0x36ec3f[_0x8adf('0xe')])})[_0x8adf('0x15')](function(_0x3e68eb){logger['info'](_0x8adf('0x1f'));return _0x3e68eb[_0x8adf('0x20')];});}});}else{logger[_0x8adf('0xc')](_0x8adf('0x1e'));return request({'uri':util['format']('%s/users/me.json',_0x36ec3f[_0x8adf('0xe')])})['then'](function(_0x1220dd){logger[_0x8adf('0xc')](_0x8adf('0x1f'));return _0x1220dd[_0x8adf('0x20')];});}}function getEndUser(_0x2e7898,_0x4f9c17,_0x17d0e9){logger[_0x8adf('0xc')](_0x8adf('0x21'),_0x17d0e9);return request({'uri':util[_0x8adf('0x18')]('%s/search.json',_0x2e7898['remoteUri']),'qs':{'query':util[_0x8adf('0x18')](_0x8adf('0x22'),_0x17d0e9)}})[_0x8adf('0x15')](function(_0x1fef2a){var _0x7525a0;if(_0x1fef2a['results']['length']){_0x1fef2a['results']=_[_0x8adf('0x23')](_0x1fef2a[_0x8adf('0x1d')],{'suspended':![],'role':_0x8adf('0x24')});if(_0x1fef2a[_0x8adf('0x1d')]['length']){_0x7525a0=_[_0x8adf('0x25')](_0x1fef2a[_0x8adf('0x1d')]);}}if(_0x7525a0){logger[_0x8adf('0xc')](_0x8adf('0x26'));return _0x7525a0;}else{logger['info']('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x8adf('0x18')](_0x8adf('0x27'),_0x2e7898[_0x8adf('0xe')]),'method':_0x8adf('0xf'),'body':{'user':{'role':'end-user','name':util[_0x8adf('0x18')](_0x8adf('0x28'),_0x4f9c17||_0x17d0e9),'phone':_0x17d0e9}}})[_0x8adf('0x15')](function(_0x465834){logger['info']('Enduser\x20created.');return _0x465834[_0x8adf('0x20')];});}});}function getAuth(_0x597969){var _0x12e475;if(_0x597969['authType']==='password'){_0x12e475=util['format'](_0x8adf('0x29'),_0x597969[_0x8adf('0x2a')],_0x597969[_0x8adf('0x2b')]);}else if(_0x597969['authType']==='token'){_0x12e475=util[_0x8adf('0x18')]('%s/token:%s',_0x597969[_0x8adf('0x2a')],_0x597969[_0x8adf('0x2c')]);}return util[_0x8adf('0x18')](_0x8adf('0x2d'),new Buffer(_0x12e475)[_0x8adf('0x2e')](_0x8adf('0x2f')));}function request(_0xb9dc7a){logger[_0x8adf('0x30')](_0x8adf('0x31'),JSON['stringify'](_0xb9dc7a));return rp(_[_0x8adf('0x32')](_0xb9dc7a,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x3ea70e,_0x2e0bd4){var _0x211d81=[];if(_0x3ea70e&&_0x3ea70e[_0x8adf('0x33')]>0x0){_0x211d81=_[_0x8adf('0x34')](_0x3ea70e,_0x2e0bd4);}return _0x211d81;}function getCustomFields(_0x339910,_0x45b306){var _0x1d9770=[];var _0x1d8cb9={'custom_fields':[]};if(_0x339910[_0x8adf('0x33')]>0x0){_[_0x8adf('0x35')](_0x339910,function(_0x1f1279){if(_[_0x8adf('0x36')]([_0x8adf('0x37'),_0x8adf('0x38')],_0x1f1279[_0x8adf('0x39')])&&_0x1f1279[_0x8adf('0x3a')]&&!_0x1f1279['customField']){_0x1d8cb9[_0x1f1279[_0x8adf('0x3a')][_0x8adf('0x3b')]()]=_0x1f1279['content']['toString']();}else if(_[_0x8adf('0x36')]([_0x8adf('0x37'),'picklist'],_0x1f1279[_0x8adf('0x39')])&&_0x1f1279[_0x8adf('0x3c')]&&_0x1f1279[_0x8adf('0x3d')]){_0x1d8cb9[_0x8adf('0x3e')][_0x8adf('0x3f')]({'id':_0x1f1279[_0x8adf('0x3c')],'value':_0x1f1279[_0x8adf('0x40')][_0x8adf('0x2e')]()});}else if(_0x1f1279[_0x8adf('0x39')]===_0x8adf('0x41')&&_0x1f1279[_0x8adf('0x42')]&&_0x1f1279[_0x8adf('0x3c')]&&_0x1f1279[_0x8adf('0x3d')]){_0x45b306[_0x1f1279[_0x8adf('0x42')]]&&_0x1d8cb9['custom_fields']['push']({'id':_0x1f1279['idField'],'value':_0x45b306[_0x1f1279[_0x8adf('0x42')]]['toString']()});}else if(_0x1f1279[_0x8adf('0x39')]===_0x8adf('0x43')&&_0x1f1279[_0x8adf('0x44')]&&_0x1f1279[_0x8adf('0x44')]['name']&&_0x1f1279[_0x8adf('0x3c')]&&_0x1f1279['customField']){_0x45b306[_0x1f1279[_0x8adf('0x44')]['name'][_0x8adf('0x3b')]()]&&_0x1d8cb9[_0x8adf('0x3e')][_0x8adf('0x3f')]({'id':_0x1f1279[_0x8adf('0x3c')],'value':_0x45b306[_0x1f1279[_0x8adf('0x44')]['name'][_0x8adf('0x3b')]()]['toString']()});}});}return _0x1d8cb9;}exports[_0x8adf('0x45')]=function(_0x47f1a3,_0x4875e4,_0x4c6ad3,_0x40ec4b,_0x141c5e,_0x4d0626){var _0x3b2a2d,_0x15ae90;_0x4d0626[_0x8adf('0xe')]=intUtil[_0x8adf('0x46')](_0x4d0626[_0x8adf('0xe')]);_0x4d0626[_0x8adf('0x47')]=intUtil['stripTrailingSlash'](_0x4d0626[_0x8adf('0x47')]);if(_0x141c5e&&_0x141c5e[_0x8adf('0x48')]){logger[_0x8adf('0xc')](_0x8adf('0x49'),_0x8adf('0x4a'));_0x4875e4[_0x8adf('0x4b')]=util[_0x8adf('0x18')](_0x8adf('0x4c'),_0x4d0626[_0x8adf('0x47')],_0x4875e4[_0x8adf('0x4d')],md5(_0x4875e4['uniqueid']));}else{_0x4875e4[_0x8adf('0x4b')]='';}headers[_0x8adf('0x4e')]=getAuth(_0x4d0626);return getUser(_0x4d0626,_0x40ec4b['email'])[_0x8adf('0x15')](function(_0x4db8e9){_0x3b2a2d=_0x4db8e9;logger['info'](_0x8adf('0x4f'),_0x3b2a2d['id']);return getEndUser(_0x4d0626,_0x4875e4[_0x8adf('0x50')],_0x4875e4[_0x8adf('0x51')]);})[_0x8adf('0x15')](function(_0x3b2309){_0x15ae90=_0x3b2309;logger['info'](_0x8adf('0x52'),_0x15ae90['id']);return getTicket(_0x4d0626,_0x3b2a2d,_0x15ae90,_0x4c6ad3,_0x4875e4);})['then'](function(_0x590149){if(_0x590149){logger[_0x8adf('0xc')]('The\x20Ticket\x20ID\x20is:',_0x590149['id']);switch(_0x4d0626[_0x8adf('0x39')]){case _0x8adf('0x53'):logger[_0x8adf('0xc')](_0x8adf('0x49'),_0x8adf('0x54'));return request({'uri':util[_0x8adf('0x18')](_0x8adf('0x55'),_0x4d0626['remoteUri'],_0x3b2a2d['id'],_0x590149['id']),'method':_0x8adf('0xf')});case _0x8adf('0x56'):logger[_0x8adf('0xc')]('[QUEUE]',_0x8adf('0x57'));emit(util[_0x8adf('0x18')]('user:%s',_0x40ec4b[_0x8adf('0x58')]),_0x8adf('0x59'),{'uri':util[_0x8adf('0x18')](_0x8adf('0x5a'),_0x4d0626[_0x8adf('0xe')][_0x8adf('0x5b')](_0x8adf('0x5c'),''),_0x590149['id'])});break;default:logger[_0x8adf('0x5d')](_0x8adf('0x49'),_0x8adf('0x5e'));}}})[_0x8adf('0x5f')](function(_0x577b4c){logger[_0x8adf('0x5d')](_0x8adf('0x60'),util[_0x8adf('0x61')](_0x577b4c,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x14196e,_0x3960fe,_0x332d1c,_0x1f2b96,_0x51c2c1,_0x293f30,_0x3614cc){var _0x2ddd5a,_0x3f8474;_0x293f30[_0x8adf('0xe')]=intUtil[_0x8adf('0x46')](_0x293f30[_0x8adf('0xe')]);_0x293f30[_0x8adf('0x47')]=intUtil[_0x8adf('0x46')](_0x293f30['serverUrl']);if(_0x3614cc&&_0x3614cc[_0x8adf('0x62')]&&_0x3614cc[_0x8adf('0x62')]!==_0x8adf('0x63')){logger[_0x8adf('0xc')](_0x8adf('0x64'),_0x8adf('0x4a'));_0x3960fe[_0x8adf('0x4b')]=util[_0x8adf('0x18')](_0x8adf('0x4c'),_0x293f30[_0x8adf('0x47')],_0x3960fe[_0x8adf('0x4d')],md5(_0x3960fe[_0x8adf('0x4d')]));}headers[_0x8adf('0x4e')]=getAuth(_0x293f30);return getUser(_0x293f30,_0x1f2b96['email'])[_0x8adf('0x15')](function(_0x408dc5){_0x2ddd5a=_0x408dc5;logger[_0x8adf('0xc')](_0x8adf('0x4f'),_0x2ddd5a['id']);return getEndUser(_0x293f30,_0x3960fe[_0x8adf('0x65')],_0x3960fe[_0x8adf('0x66')]);})['then'](function(_0x275ec9){_0x3f8474=_0x275ec9;logger[_0x8adf('0xc')](_0x8adf('0x52'),_0x3f8474['id']);return getTicket(_0x293f30,_0x2ddd5a,_0x3f8474,_0x332d1c,_0x3960fe);})['then'](function(_0x4701e7){if(_0x4701e7){logger[_0x8adf('0xc')]('The\x20Ticket\x20ID\x20is:',_0x4701e7['id']);switch(_0x293f30['type']){case'integrationTab':logger[_0x8adf('0xc')](_0x8adf('0x64'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x8adf('0x18')](_0x8adf('0x55'),_0x293f30[_0x8adf('0xe')],_0x2ddd5a['id'],_0x4701e7['id']),'method':_0x8adf('0xf')});case _0x8adf('0x56'):logger[_0x8adf('0xc')](_0x8adf('0x64'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format']('user:%s',_0x1f2b96[_0x8adf('0x58')]),_0x8adf('0x59'),{'uri':util['format'](_0x8adf('0x5a'),_0x293f30['remoteUri'][_0x8adf('0x5b')](_0x8adf('0x5c'),''),_0x4701e7['id'])});break;default:logger[_0x8adf('0x5d')]('[OUTBOUND]',_0x8adf('0x5e'));}}})[_0x8adf('0x5f')](function(_0x3bdfd8){logger[_0x8adf('0x5d')](_0x8adf('0x67'),util['inspect'](_0x3bdfd8,{'showHidden':!![],'depth':null}));});};exports[_0x8adf('0x68')]=function(_0x3d36d3,_0x597729,_0x1cc9fd,_0x4046c9,_0x520d60,_0x14789d){var _0x3e4140,_0x135d02;_0x14789d[_0x8adf('0xe')]=intUtil['stripTrailingSlash'](_0x14789d[_0x8adf('0xe')]);_0x14789d[_0x8adf('0x47')]=intUtil[_0x8adf('0x46')](_0x14789d[_0x8adf('0x47')]);if(_0x520d60&&_0x520d60[_0x8adf('0x48')]){logger['info']('['+_0x597729[_0x8adf('0x69')][_0x8adf('0x6a')]()+']','Recording\x20is\x20enabled!');_0x597729[_0x8adf('0x4b')]=util[_0x8adf('0x18')](_0x8adf('0x4c'),_0x14789d[_0x8adf('0x47')],_0x597729['uniqueid'],md5(_0x597729['uniqueid']));}else{_0x597729['recordingURL']='';}headers[_0x8adf('0x4e')]=getAuth(_0x14789d);return getUser(_0x14789d)[_0x8adf('0x15')](function(_0x514b35){_0x3e4140=_0x514b35;logger[_0x8adf('0xc')](_0x8adf('0x4f'),_0x3e4140['id']);return getEndUser(_0x14789d,_0x597729[_0x8adf('0x50')],_0x597729['calleridnum']);})[_0x8adf('0x15')](function(_0x47d553){_0x135d02=_0x47d553;logger[_0x8adf('0xc')](_0x8adf('0x52'),_0x135d02['id']);return getTicket(_0x14789d,_0x3e4140,_0x135d02,_0x1cc9fd,_0x597729);})['then'](function(_0x1132f8){if(_0x1132f8){logger['info'](_0x8adf('0x6b'),_0x1132f8['id']);}})[_0x8adf('0x5f')](function(_0x4743ba){logger[_0x8adf('0x5d')]('['+_0x597729[_0x8adf('0x69')][_0x8adf('0x6a')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0x8adf('0x61')](_0x4743ba,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x1b58=['picklist','type','nameField','customField','toLowerCase','idField','push','content','variableName','custom_fields','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','inspect','outbound','recordingFormat','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','%s/channels/voice/agents/%d/tickets/%d/display.json','%s/agent/tickets/%s','replace','toUpperCase','calleridnum','lastevent','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','ioredis','../../../../config/environment','redis','defaults','localhost','socket.io-emitter','application/json','info','format','%s/tickets.json','remoteUri','POST','merge','Tags','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','count','Agent\x20found!','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','results','filter','end-user','length','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','%s:%s','username','password','token','%s/token:%s','Basic\x20%s','toString','base64','debug','stringify','GET','map','forEach','includes','string'];(function(_0x3216ed,_0x1b78ae){var _0x1f7305=function(_0x5b4522){while(--_0x5b4522){_0x3216ed['push'](_0x3216ed['shift']());}};_0x1f7305(++_0x1b78ae);}(_0x1b58,0x9f));var _0x81b5=function(_0x5750fa,_0x57c0df){_0x5750fa=_0x5750fa-0x0;var _0x2aeb4e=_0x1b58[_0x5750fa];return _0x2aeb4e;};'use strict';var _=require('lodash');var rp=require(_0x81b5('0x0'));var md5=require(_0x81b5('0x1'));var util=require('util');var Redis=require(_0x81b5('0x2'));var intUtil=require('./util');var config=require(_0x81b5('0x3'));var logger=require('../../../../config/logger')('zendesk');config[_0x81b5('0x4')]=_[_0x81b5('0x5')](config[_0x81b5('0x4')],{'host':_0x81b5('0x6'),'port':0x18eb});var io=require(_0x81b5('0x7'))(new Redis(config[_0x81b5('0x4')]));function emit(_0x4edfc5,_0xfc6eb4,_0x4ce18a){io['to'](_0x4edfc5)['emit'](_0xfc6eb4,_0x4ce18a);}var headers={'Content-Type':'application/json','Accept':_0x81b5('0x8')};function getTicket(_0x5c8c9a,_0x10df74,_0x40bc65,_0x5769dd,_0x377d7c){logger[_0x81b5('0x9')]('Creating\x20new\x20ticket...');return request({'uri':util[_0x81b5('0xa')](_0x81b5('0xb'),_0x5c8c9a[_0x81b5('0xc')]),'method':_0x81b5('0xd'),'body':{'ticket':_[_0x81b5('0xe')]({'requester_id':_0x40bc65['id'],'submitter_id':_0x10df74?_0x10df74['id']:undefined,'assignee_id':_0x10df74?_0x10df74['id']:undefined,'tags':getTags(_0x5769dd[_0x81b5('0xf')],'name'),'subject':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x11')],_0x377d7c,'\x20'),'description':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x12')],_0x377d7c,'\x0a'),'comment':{'public':![],'body':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x12')],_0x377d7c,'\x0a')}},getCustomFields(_0x5769dd[_0x81b5('0x13')],_0x377d7c))}})[_0x81b5('0x14')](function(_0x5a6277){logger[_0x81b5('0x9')](_0x81b5('0x15'));return _0x5a6277[_0x81b5('0x16')];});}function getUser(_0x1385c7,_0x3de0c9){if(intUtil[_0x81b5('0x17')](_0x3de0c9)){logger[_0x81b5('0x9')](_0x81b5('0x18'),_0x3de0c9);return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x19'),_0x1385c7[_0x81b5('0xc')]),'qs':{'query':util['format']('type:user\x20role:agent\x20email:%s',_0x3de0c9)}})[_0x81b5('0x14')](function(_0x5982df){if(_0x5982df[_0x81b5('0x1a')]){logger['info'](_0x81b5('0x1b'));return _[_0x81b5('0x1c')](_0x5982df['results'],{'email':_0x3de0c9,'role':_0x81b5('0x1d')});}else{logger[_0x81b5('0x9')](_0x81b5('0x1e'));return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x1f'),_0x1385c7[_0x81b5('0xc')])})[_0x81b5('0x14')](function(_0x3e1867){logger[_0x81b5('0x9')](_0x81b5('0x20'));return _0x3e1867[_0x81b5('0x21')];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x1f'),_0x1385c7[_0x81b5('0xc')])})[_0x81b5('0x14')](function(_0x2c4c7e){logger[_0x81b5('0x9')](_0x81b5('0x20'));return _0x2c4c7e[_0x81b5('0x21')];});}}function getEndUser(_0x5e2542,_0x37b63a,_0x504fa8){logger['info'](_0x81b5('0x22'),_0x504fa8);return request({'uri':util[_0x81b5('0xa')]('%s/search.json',_0x5e2542[_0x81b5('0xc')]),'qs':{'query':util[_0x81b5('0xa')]('type:user\x20role:end-user\x20phone:%s',_0x504fa8)}})[_0x81b5('0x14')](function(_0x556516){var _0x3cf47;if(_0x556516[_0x81b5('0x23')]['length']){_0x556516[_0x81b5('0x23')]=_[_0x81b5('0x24')](_0x556516['results'],{'suspended':![],'role':_0x81b5('0x25')});if(_0x556516[_0x81b5('0x23')][_0x81b5('0x26')]){_0x3cf47=_[_0x81b5('0x27')](_0x556516[_0x81b5('0x23')]);}}if(_0x3cf47){logger[_0x81b5('0x9')]('Enduser\x20found!');return _0x3cf47;}else{logger[_0x81b5('0x9')](_0x81b5('0x28'));return request({'uri':util['format'](_0x81b5('0x29'),_0x5e2542[_0x81b5('0xc')]),'method':'POST','body':{'user':{'role':_0x81b5('0x25'),'name':util['format'](_0x81b5('0x2a'),_0x37b63a||_0x504fa8),'phone':_0x504fa8}}})[_0x81b5('0x14')](function(_0x2ab31d){logger[_0x81b5('0x9')](_0x81b5('0x2b'));return _0x2ab31d['user'];});}});}function getAuth(_0x1813f6){var _0x36bf90;if(_0x1813f6['authType']==='password'){_0x36bf90=util['format'](_0x81b5('0x2c'),_0x1813f6[_0x81b5('0x2d')],_0x1813f6[_0x81b5('0x2e')]);}else if(_0x1813f6['authType']===_0x81b5('0x2f')){_0x36bf90=util[_0x81b5('0xa')](_0x81b5('0x30'),_0x1813f6[_0x81b5('0x2d')],_0x1813f6[_0x81b5('0x2f')]);}return util['format'](_0x81b5('0x31'),new Buffer(_0x36bf90)[_0x81b5('0x32')](_0x81b5('0x33')));}function request(_0xf651f8){logger[_0x81b5('0x34')]('[HTTP]',JSON[_0x81b5('0x35')](_0xf651f8));return rp(_[_0x81b5('0x5')](_0xf651f8,{'method':_0x81b5('0x36'),'headers':headers,'json':!![]}));}function getTags(_0xca8f87,_0x28777a){var _0x4d83e4=[];if(_0xca8f87&&_0xca8f87[_0x81b5('0x26')]>0x0){_0x4d83e4=_[_0x81b5('0x37')](_0xca8f87,_0x28777a);}return _0x4d83e4;}function getCustomFields(_0x216cc9,_0x2db378){var _0xa7cbc2=[];var _0x24bb89={'custom_fields':[]};if(_0x216cc9[_0x81b5('0x26')]>0x0){_[_0x81b5('0x38')](_0x216cc9,function(_0x41f17d){if(_[_0x81b5('0x39')]([_0x81b5('0x3a'),_0x81b5('0x3b')],_0x41f17d[_0x81b5('0x3c')])&&_0x41f17d[_0x81b5('0x3d')]&&!_0x41f17d[_0x81b5('0x3e')]){_0x24bb89[_0x41f17d[_0x81b5('0x3d')][_0x81b5('0x3f')]()]=_0x41f17d['content'][_0x81b5('0x32')]();}else if(_[_0x81b5('0x39')](['string',_0x81b5('0x3b')],_0x41f17d['type'])&&_0x41f17d[_0x81b5('0x40')]&&_0x41f17d[_0x81b5('0x3e')]){_0x24bb89['custom_fields'][_0x81b5('0x41')]({'id':_0x41f17d['idField'],'value':_0x41f17d[_0x81b5('0x42')][_0x81b5('0x32')]()});}else if(_0x41f17d[_0x81b5('0x3c')]==='variable'&&_0x41f17d['variableName']&&_0x41f17d[_0x81b5('0x40')]&&_0x41f17d['customField']){_0x2db378[_0x41f17d[_0x81b5('0x43')]]&&_0x24bb89[_0x81b5('0x44')][_0x81b5('0x41')]({'id':_0x41f17d[_0x81b5('0x40')],'value':_0x2db378[_0x41f17d[_0x81b5('0x43')]][_0x81b5('0x32')]()});}else if(_0x41f17d[_0x81b5('0x3c')]===_0x81b5('0x45')&&_0x41f17d[_0x81b5('0x46')]&&_0x41f17d[_0x81b5('0x46')]['name']&&_0x41f17d['idField']&&_0x41f17d[_0x81b5('0x3e')]){_0x2db378[_0x41f17d[_0x81b5('0x46')][_0x81b5('0x47')][_0x81b5('0x3f')]()]&&_0x24bb89[_0x81b5('0x44')][_0x81b5('0x41')]({'id':_0x41f17d[_0x81b5('0x40')],'value':_0x2db378[_0x41f17d[_0x81b5('0x46')][_0x81b5('0x47')][_0x81b5('0x3f')]()][_0x81b5('0x32')]()});}});}return _0x24bb89;}exports[_0x81b5('0x48')]=function(_0x27dbd2,_0x2795c9,_0x3f4c34,_0x237525,_0x2ed138,_0x491ec0){var _0x4f46c2,_0x139de2;_0x491ec0['remoteUri']=intUtil[_0x81b5('0x49')](_0x491ec0['remoteUri']);_0x491ec0[_0x81b5('0x4a')]=intUtil[_0x81b5('0x49')](_0x491ec0[_0x81b5('0x4a')]);if(_0x2ed138&&_0x2ed138[_0x81b5('0x4b')]){logger[_0x81b5('0x9')]('[QUEUE]','Recording\x20is\x20enabled!');_0x2795c9[_0x81b5('0x4c')]=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x491ec0['serverUrl'],_0x2795c9[_0x81b5('0x4e')],md5(_0x2795c9[_0x81b5('0x4e')]));}else{_0x2795c9[_0x81b5('0x4c')]='';}headers[_0x81b5('0x4f')]=getAuth(_0x491ec0);return getUser(_0x491ec0,_0x237525[_0x81b5('0x50')])['then'](function(_0x2da034){_0x4f46c2=_0x2da034;logger[_0x81b5('0x9')](_0x81b5('0x51'),_0x4f46c2['id']);return getEndUser(_0x491ec0,_0x2795c9[_0x81b5('0x52')],_0x2795c9['calleridnum']);})['then'](function(_0x5b5331){_0x139de2=_0x5b5331;logger[_0x81b5('0x9')](_0x81b5('0x53'),_0x139de2['id']);return getTicket(_0x491ec0,_0x4f46c2,_0x139de2,_0x3f4c34,_0x2795c9);})[_0x81b5('0x14')](function(_0x321c1b){if(_0x321c1b){logger['info']('The\x20Ticket\x20ID\x20is:',_0x321c1b['id']);switch(_0x491ec0['type']){case _0x81b5('0x54'):logger[_0x81b5('0x9')](_0x81b5('0x55'),_0x81b5('0x56'));return request({'uri':util[_0x81b5('0xa')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x491ec0['remoteUri'],_0x4f46c2['id'],_0x321c1b['id']),'method':'POST'});case _0x81b5('0x57'):logger['info']('[QUEUE]',_0x81b5('0x58'));emit(util['format']('user:%s',_0x237525['name']),_0x81b5('0x59'),{'uri':util[_0x81b5('0xa')]('%s/agent/tickets/%s',_0x491ec0[_0x81b5('0xc')]['replace'](_0x81b5('0x5a'),''),_0x321c1b['id'])});break;default:logger[_0x81b5('0x5b')](_0x81b5('0x55'),_0x81b5('0x5c'));}}})[_0x81b5('0x5d')](function(_0x3d2c8f){logger['error']('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0x81b5('0x5e')](_0x3d2c8f,{'showHidden':!![],'depth':null}));});};exports[_0x81b5('0x5f')]=function(_0x53f175,_0x451df7,_0x5725ab,_0x46ca91,_0x330000,_0x3b09d4,_0x5ef622){var _0xada1cb,_0x517325;_0x3b09d4[_0x81b5('0xc')]=intUtil[_0x81b5('0x49')](_0x3b09d4[_0x81b5('0xc')]);_0x3b09d4[_0x81b5('0x4a')]=intUtil[_0x81b5('0x49')](_0x3b09d4['serverUrl']);if(_0x5ef622&&_0x5ef622['recordingFormat']&&_0x5ef622[_0x81b5('0x60')]!=='none'){logger[_0x81b5('0x9')]('[OUTBOUND]',_0x81b5('0x61'));_0x451df7[_0x81b5('0x4c')]=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x3b09d4['serverUrl'],_0x451df7['uniqueid'],md5(_0x451df7[_0x81b5('0x4e')]));}headers[_0x81b5('0x4f')]=getAuth(_0x3b09d4);return getUser(_0x3b09d4,_0x46ca91[_0x81b5('0x50')])[_0x81b5('0x14')](function(_0x5a9586){_0xada1cb=_0x5a9586;logger['info'](_0x81b5('0x51'),_0xada1cb['id']);return getEndUser(_0x3b09d4,_0x451df7[_0x81b5('0x62')],_0x451df7[_0x81b5('0x63')]);})[_0x81b5('0x14')](function(_0xbd87ae){_0x517325=_0xbd87ae;logger[_0x81b5('0x9')](_0x81b5('0x53'),_0x517325['id']);return getTicket(_0x3b09d4,_0xada1cb,_0x517325,_0x5725ab,_0x451df7);})['then'](function(_0x3c2285){if(_0x3c2285){logger[_0x81b5('0x9')](_0x81b5('0x64'),_0x3c2285['id']);switch(_0x3b09d4[_0x81b5('0x3c')]){case _0x81b5('0x54'):logger[_0x81b5('0x9')](_0x81b5('0x65'),_0x81b5('0x56'));return request({'uri':util['format'](_0x81b5('0x66'),_0x3b09d4[_0x81b5('0xc')],_0xada1cb['id'],_0x3c2285['id']),'method':_0x81b5('0xd')});case _0x81b5('0x57'):logger[_0x81b5('0x9')](_0x81b5('0x65'),_0x81b5('0x58'));emit(util['format']('user:%s',_0x46ca91[_0x81b5('0x47')]),_0x81b5('0x59'),{'uri':util[_0x81b5('0xa')](_0x81b5('0x67'),_0x3b09d4[_0x81b5('0xc')][_0x81b5('0x68')]('/api/v2',''),_0x3c2285['id'])});break;default:logger[_0x81b5('0x5b')](_0x81b5('0x65'),_0x81b5('0x5c'));}}})[_0x81b5('0x5d')](function(_0x3909c8){logger['error']('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0x81b5('0x5e')](_0x3909c8,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x57d61c,_0x5c364e,_0x1a9a9c,_0x53de0b,_0x5e0454,_0x34b51d){var _0xf0db4d,_0x1cb002;_0x34b51d[_0x81b5('0xc')]=intUtil[_0x81b5('0x49')](_0x34b51d['remoteUri']);_0x34b51d[_0x81b5('0x4a')]=intUtil['stripTrailingSlash'](_0x34b51d[_0x81b5('0x4a')]);if(_0x5e0454&&_0x5e0454[_0x81b5('0x4b')]){logger[_0x81b5('0x9')]('['+_0x5c364e['lastevent'][_0x81b5('0x69')]()+']',_0x81b5('0x61'));_0x5c364e['recordingURL']=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x34b51d[_0x81b5('0x4a')],_0x5c364e[_0x81b5('0x4e')],md5(_0x5c364e['uniqueid']));}else{_0x5c364e['recordingURL']='';}headers['Authorization']=getAuth(_0x34b51d);return getUser(_0x34b51d)[_0x81b5('0x14')](function(_0x3b662c){_0xf0db4d=_0x3b662c;logger[_0x81b5('0x9')](_0x81b5('0x51'),_0xf0db4d['id']);return getEndUser(_0x34b51d,_0x5c364e['calleridname'],_0x5c364e[_0x81b5('0x6a')]);})[_0x81b5('0x14')](function(_0x3e25d6){_0x1cb002=_0x3e25d6;logger[_0x81b5('0x9')]('The\x20Enduser\x20ID\x20is:',_0x1cb002['id']);return getTicket(_0x34b51d,_0xf0db4d,_0x1cb002,_0x1a9a9c,_0x5c364e);})['then'](function(_0x23a746){if(_0x23a746){logger[_0x81b5('0x9')]('The\x20Ticket\x20ID\x20is:',_0x23a746['id']);}})[_0x81b5('0x5d')](function(_0x106880){logger['error']('['+_0x5c364e[_0x81b5('0x6b')][_0x81b5('0x69')]()+']'+_0x81b5('0x6c'),util[_0x81b5('0x5e')](_0x106880,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff