// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xc46b=['toLowerCase','string','push','variable','variableName','idField','customVariable','Variable','custom_fields','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','error','Zendesk\x20account\x20type\x20not\x20recognized','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','recordingURL','destcalleridname','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','/api/v2','catch','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','util','ioredis','../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','emit','application/json','info','format','%s/tickets.json','POST','merge','Tags','name','getString','Subjects','Descriptions','then','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','remoteUri','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','filter','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','username','token','%s/token:%s','Basic\x20%s','toString','base64','debug','[HTTP]','stringify','GET','map','forEach','includes','picklist','type','nameField','customField'];(function(_0xbc7d4d,_0x1ea9cf){var _0x45cc9a=function(_0x3603ca){while(--_0x3603ca){_0xbc7d4d['push'](_0xbc7d4d['shift']());}};_0x45cc9a(++_0x1ea9cf);}(_0xc46b,0xa2));var _0xbc46=function(_0x550eaf,_0x42447d){_0x550eaf=_0x550eaf-0x0;var _0x2ffe90=_0xc46b[_0x550eaf];return _0x2ffe90;};'use strict';var _=require(_0xbc46('0x0'));var rp=require(_0xbc46('0x1'));var md5=require('md5');var util=require(_0xbc46('0x2'));var Redis=require(_0xbc46('0x3'));var intUtil=require('./util');var config=require(_0xbc46('0x4'));var logger=require(_0xbc46('0x5'))(_0xbc46('0x6'));config[_0xbc46('0x7')]=_[_0xbc46('0x8')](config['redis'],{'host':_0xbc46('0x9'),'port':0x18eb});var io=require(_0xbc46('0xa'))(new Redis(config[_0xbc46('0x7')]));function emit(_0x26ec89,_0x637b24,_0x3f35cc){io['to'](_0x26ec89)[_0xbc46('0xb')](_0x637b24,_0x3f35cc);}var headers={'Content-Type':_0xbc46('0xc'),'Accept':_0xbc46('0xc')};function getTicket(_0x211a4d,_0x4d3add,_0x41cc44,_0x52136f,_0x151e38){logger[_0xbc46('0xd')]('Creating\x20new\x20ticket...');return request({'uri':util[_0xbc46('0xe')](_0xbc46('0xf'),_0x211a4d['remoteUri']),'method':_0xbc46('0x10'),'body':{'ticket':_[_0xbc46('0x11')]({'requester_id':_0x41cc44['id'],'submitter_id':_0x4d3add?_0x4d3add['id']:undefined,'assignee_id':_0x4d3add?_0x4d3add['id']:undefined,'tags':getTags(_0x52136f[_0xbc46('0x12')],_0xbc46('0x13')),'subject':intUtil[_0xbc46('0x14')](_0x52136f[_0xbc46('0x15')],_0x151e38,'\x20'),'description':intUtil['getString'](_0x52136f[_0xbc46('0x16')],_0x151e38,'\x0a'),'comment':{'public':![],'body':intUtil[_0xbc46('0x14')](_0x52136f[_0xbc46('0x16')],_0x151e38,'\x0a')}},getCustomFields(_0x52136f['Fields'],_0x151e38))}})[_0xbc46('0x17')](function(_0x2cd2e9){logger[_0xbc46('0xd')]('Ticket\x20created!');return _0x2cd2e9[_0xbc46('0x18')];});}function getUser(_0x1b27ed,_0x228251){if(intUtil[_0xbc46('0x19')](_0x228251)){logger[_0xbc46('0xd')](_0xbc46('0x1a'),_0x228251);return request({'uri':util[_0xbc46('0xe')](_0xbc46('0x1b'),_0x1b27ed[_0xbc46('0x1c')]),'qs':{'query':util[_0xbc46('0xe')](_0xbc46('0x1d'),_0x228251)}})[_0xbc46('0x17')](function(_0x3e584e){if(_0x3e584e[_0xbc46('0x1e')]){logger['info'](_0xbc46('0x1f'));return _[_0xbc46('0x20')](_0x3e584e[_0xbc46('0x21')],{'email':_0x228251,'role':'agent'});}else{logger[_0xbc46('0xd')](_0xbc46('0x22'));return request({'uri':util['format'](_0xbc46('0x23'),_0x1b27ed[_0xbc46('0x1c')])})[_0xbc46('0x17')](function(_0x2d2f86){logger[_0xbc46('0xd')](_0xbc46('0x24'));return _0x2d2f86[_0xbc46('0x25')];});}});}else{logger[_0xbc46('0xd')](_0xbc46('0x22'));return request({'uri':util[_0xbc46('0xe')]('%s/users/me.json',_0x1b27ed[_0xbc46('0x1c')])})[_0xbc46('0x17')](function(_0x52d1f5){logger[_0xbc46('0xd')](_0xbc46('0x24'));return _0x52d1f5[_0xbc46('0x25')];});}}function getEndUser(_0x1489fc,_0x1cf8ab,_0x3be542){logger[_0xbc46('0xd')](_0xbc46('0x26'),_0x3be542);return request({'uri':util[_0xbc46('0xe')](_0xbc46('0x1b'),_0x1489fc[_0xbc46('0x1c')]),'qs':{'query':util[_0xbc46('0xe')](_0xbc46('0x27'),_0x3be542)}})[_0xbc46('0x17')](function(_0x5b9e5c){var _0x3fd69e;if(_0x5b9e5c[_0xbc46('0x21')][_0xbc46('0x28')]){_0x5b9e5c[_0xbc46('0x21')]=_[_0xbc46('0x29')](_0x5b9e5c[_0xbc46('0x21')],{'suspended':![],'role':'end-user'});if(_0x5b9e5c[_0xbc46('0x21')][_0xbc46('0x28')]){_0x3fd69e=_['first'](_0x5b9e5c['results']);}}if(_0x3fd69e){logger[_0xbc46('0xd')](_0xbc46('0x2a'));return _0x3fd69e;}else{logger[_0xbc46('0xd')](_0xbc46('0x2b'));return request({'uri':util[_0xbc46('0xe')]('%s/users.json',_0x1489fc[_0xbc46('0x1c')]),'method':_0xbc46('0x10'),'body':{'user':{'role':'end-user','name':util[_0xbc46('0xe')](_0xbc46('0x2c'),_0x1cf8ab||_0x3be542),'phone':_0x3be542}}})[_0xbc46('0x17')](function(_0x44208f){logger[_0xbc46('0xd')](_0xbc46('0x2d'));return _0x44208f[_0xbc46('0x25')];});}});}function getAuth(_0x1bbb35){var _0x5e7988;if(_0x1bbb35[_0xbc46('0x2e')]===_0xbc46('0x2f')){_0x5e7988=util[_0xbc46('0xe')](_0xbc46('0x30'),_0x1bbb35[_0xbc46('0x31')],_0x1bbb35['password']);}else if(_0x1bbb35['authType']===_0xbc46('0x32')){_0x5e7988=util[_0xbc46('0xe')](_0xbc46('0x33'),_0x1bbb35['username'],_0x1bbb35[_0xbc46('0x32')]);}return util[_0xbc46('0xe')](_0xbc46('0x34'),new Buffer(_0x5e7988)[_0xbc46('0x35')](_0xbc46('0x36')));}function request(_0x5b03d0){logger[_0xbc46('0x37')](_0xbc46('0x38'),JSON[_0xbc46('0x39')](_0x5b03d0));return rp(_[_0xbc46('0x8')](_0x5b03d0,{'method':_0xbc46('0x3a'),'headers':headers,'json':!![]}));}function getTags(_0x3adbef,_0x279395){var _0x27331f=[];if(_0x3adbef&&_0x3adbef[_0xbc46('0x28')]>0x0){_0x27331f=_[_0xbc46('0x3b')](_0x3adbef,_0x279395);}return _0x27331f;}function getCustomFields(_0x5ad12b,_0xf734ab){var _0x3e7c1b=[];var _0x441179={'custom_fields':[]};if(_0x5ad12b[_0xbc46('0x28')]>0x0){_[_0xbc46('0x3c')](_0x5ad12b,function(_0x4fbbdb){if(_[_0xbc46('0x3d')](['string',_0xbc46('0x3e')],_0x4fbbdb[_0xbc46('0x3f')])&&_0x4fbbdb[_0xbc46('0x40')]&&!_0x4fbbdb[_0xbc46('0x41')]){_0x441179[_0x4fbbdb[_0xbc46('0x40')][_0xbc46('0x42')]()]=_0x4fbbdb['content'][_0xbc46('0x35')]();}else if(_[_0xbc46('0x3d')]([_0xbc46('0x43'),_0xbc46('0x3e')],_0x4fbbdb[_0xbc46('0x3f')])&&_0x4fbbdb['idField']&&_0x4fbbdb[_0xbc46('0x41')]){_0x441179['custom_fields'][_0xbc46('0x44')]({'id':_0x4fbbdb['idField'],'value':_0x4fbbdb['content'][_0xbc46('0x35')]()});}else if(_0x4fbbdb[_0xbc46('0x3f')]===_0xbc46('0x45')&&_0x4fbbdb[_0xbc46('0x46')]&&_0x4fbbdb[_0xbc46('0x47')]&&_0x4fbbdb[_0xbc46('0x41')]){_0xf734ab[_0x4fbbdb[_0xbc46('0x46')]]&&_0x441179['custom_fields'][_0xbc46('0x44')]({'id':_0x4fbbdb['idField'],'value':_0xf734ab[_0x4fbbdb['variableName']][_0xbc46('0x35')]()});}else if(_0x4fbbdb[_0xbc46('0x3f')]===_0xbc46('0x48')&&_0x4fbbdb[_0xbc46('0x49')]&&_0x4fbbdb[_0xbc46('0x49')][_0xbc46('0x13')]&&_0x4fbbdb[_0xbc46('0x47')]&&_0x4fbbdb[_0xbc46('0x41')]){_0xf734ab[_0x4fbbdb['Variable'][_0xbc46('0x13')][_0xbc46('0x42')]()]&&_0x441179[_0xbc46('0x4a')][_0xbc46('0x44')]({'id':_0x4fbbdb[_0xbc46('0x47')],'value':_0xf734ab[_0x4fbbdb[_0xbc46('0x49')][_0xbc46('0x13')]['toLowerCase']()][_0xbc46('0x35')]()});}});}return _0x441179;}exports['queue']=function(_0x4682c8,_0x12287e,_0x5562bc,_0x74ee73,_0x47e19f,_0x4c3e4c){var _0x5929ff,_0x16cb56;_0x4c3e4c[_0xbc46('0x1c')]=intUtil[_0xbc46('0x4b')](_0x4c3e4c[_0xbc46('0x1c')]);_0x4c3e4c[_0xbc46('0x4c')]=intUtil[_0xbc46('0x4b')](_0x4c3e4c[_0xbc46('0x4c')]);if(_0x47e19f&&_0x47e19f[_0xbc46('0x4d')]){logger[_0xbc46('0xd')]('[QUEUE]',_0xbc46('0x4e'));_0x12287e['recordingURL']=util['format'](_0xbc46('0x4f'),_0x4c3e4c['serverUrl'],_0x12287e['uniqueid'],md5(_0x12287e[_0xbc46('0x50')]));}else{_0x12287e['recordingURL']='';}headers[_0xbc46('0x51')]=getAuth(_0x4c3e4c);return getUser(_0x4c3e4c,_0x74ee73[_0xbc46('0x52')])[_0xbc46('0x17')](function(_0x19ad57){_0x5929ff=_0x19ad57;logger[_0xbc46('0xd')](_0xbc46('0x53'),_0x5929ff['id']);return getEndUser(_0x4c3e4c,_0x12287e[_0xbc46('0x54')],_0x12287e[_0xbc46('0x55')]);})[_0xbc46('0x17')](function(_0xe23576){_0x16cb56=_0xe23576;logger['info'](_0xbc46('0x56'),_0x16cb56['id']);return getTicket(_0x4c3e4c,_0x5929ff,_0x16cb56,_0x5562bc,_0x12287e);})[_0xbc46('0x17')](function(_0x11bffb){if(_0x11bffb){logger[_0xbc46('0xd')]('The\x20Ticket\x20ID\x20is:',_0x11bffb['id']);switch(_0x4c3e4c[_0xbc46('0x3f')]){case _0xbc46('0x57'):logger[_0xbc46('0xd')](_0xbc46('0x58'),_0xbc46('0x59'));return request({'uri':util[_0xbc46('0xe')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x4c3e4c[_0xbc46('0x1c')],_0x5929ff['id'],_0x11bffb['id']),'method':_0xbc46('0x10')});case'newTab':logger['info'](_0xbc46('0x58'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xbc46('0xe')](_0xbc46('0x5a'),_0x74ee73[_0xbc46('0x13')]),_0xbc46('0x5b'),{'uri':util[_0xbc46('0xe')](_0xbc46('0x5c'),_0x4c3e4c[_0xbc46('0x1c')][_0xbc46('0x5d')]('/api/v2',''),_0x11bffb['id'])});break;default:logger[_0xbc46('0x5e')](_0xbc46('0x58'),_0xbc46('0x5f'));}}})['catch'](function(_0x25ba98){logger[_0xbc46('0x5e')](_0xbc46('0x60'),util[_0xbc46('0x61')](_0x25ba98,{'showHidden':!![],'depth':null}));});};exports[_0xbc46('0x62')]=function(_0x459d01,_0x416ebe,_0x324a37,_0x41924f,_0x441e00,_0x32bda3,_0x2b568f){var _0x534cd7,_0xdb5332;_0x32bda3['remoteUri']=intUtil[_0xbc46('0x4b')](_0x32bda3[_0xbc46('0x1c')]);_0x32bda3[_0xbc46('0x4c')]=intUtil[_0xbc46('0x4b')](_0x32bda3[_0xbc46('0x4c')]);if(_0x2b568f&&_0x2b568f[_0xbc46('0x63')]&&_0x2b568f[_0xbc46('0x63')]!==_0xbc46('0x64')){logger[_0xbc46('0xd')]('[OUTBOUND]',_0xbc46('0x4e'));_0x416ebe[_0xbc46('0x65')]=util[_0xbc46('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x32bda3[_0xbc46('0x4c')],_0x416ebe['uniqueid'],md5(_0x416ebe['uniqueid']));}headers[_0xbc46('0x51')]=getAuth(_0x32bda3);return getUser(_0x32bda3,_0x41924f[_0xbc46('0x52')])[_0xbc46('0x17')](function(_0x400324){_0x534cd7=_0x400324;logger['info']('The\x20User\x20ID\x20is:',_0x534cd7['id']);return getEndUser(_0x32bda3,_0x416ebe[_0xbc46('0x66')],_0x416ebe['destcalleridnum']);})[_0xbc46('0x17')](function(_0x8654e0){_0xdb5332=_0x8654e0;logger[_0xbc46('0xd')](_0xbc46('0x56'),_0xdb5332['id']);return getTicket(_0x32bda3,_0x534cd7,_0xdb5332,_0x324a37,_0x416ebe);})[_0xbc46('0x17')](function(_0x443b27){if(_0x443b27){logger['info'](_0xbc46('0x67'),_0x443b27['id']);switch(_0x32bda3[_0xbc46('0x3f')]){case'integrationTab':logger[_0xbc46('0xd')](_0xbc46('0x68'),_0xbc46('0x59'));return request({'uri':util[_0xbc46('0xe')](_0xbc46('0x69'),_0x32bda3[_0xbc46('0x1c')],_0x534cd7['id'],_0x443b27['id']),'method':'POST'});case _0xbc46('0x6a'):logger[_0xbc46('0xd')](_0xbc46('0x68'),_0xbc46('0x6b'));emit(util[_0xbc46('0xe')](_0xbc46('0x5a'),_0x41924f[_0xbc46('0x13')]),_0xbc46('0x5b'),{'uri':util[_0xbc46('0xe')](_0xbc46('0x5c'),_0x32bda3[_0xbc46('0x1c')][_0xbc46('0x5d')](_0xbc46('0x6c'),''),_0x443b27['id'])});break;default:logger[_0xbc46('0x5e')]('[OUTBOUND]','Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xbc46('0x6d')](function(_0x2b06b5){logger[_0xbc46('0x5e')](_0xbc46('0x6e'),util[_0xbc46('0x61')](_0x2b06b5,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x15f867,_0x27e44f,_0x185fcd,_0x2f642,_0x57323e,_0x262b75){var _0x5e70f4,_0x2b67ea;_0x262b75[_0xbc46('0x1c')]=intUtil[_0xbc46('0x4b')](_0x262b75[_0xbc46('0x1c')]);_0x262b75[_0xbc46('0x4c')]=intUtil['stripTrailingSlash'](_0x262b75[_0xbc46('0x4c')]);if(_0x57323e&&_0x57323e['monitor_format']){logger['info']('['+_0x27e44f[_0xbc46('0x6f')][_0xbc46('0x70')]()+']','Recording\x20is\x20enabled!');_0x27e44f[_0xbc46('0x65')]=util[_0xbc46('0xe')](_0xbc46('0x4f'),_0x262b75[_0xbc46('0x4c')],_0x27e44f[_0xbc46('0x50')],md5(_0x27e44f[_0xbc46('0x50')]));}else{_0x27e44f['recordingURL']='';}headers[_0xbc46('0x51')]=getAuth(_0x262b75);return getUser(_0x262b75)['then'](function(_0x1e28a8){_0x5e70f4=_0x1e28a8;logger[_0xbc46('0xd')](_0xbc46('0x53'),_0x5e70f4['id']);return getEndUser(_0x262b75,_0x27e44f[_0xbc46('0x54')],_0x27e44f[_0xbc46('0x55')]);})[_0xbc46('0x17')](function(_0x19093a){_0x2b67ea=_0x19093a;logger[_0xbc46('0xd')](_0xbc46('0x56'),_0x2b67ea['id']);return getTicket(_0x262b75,_0x5e70f4,_0x2b67ea,_0x185fcd,_0x27e44f);})['then'](function(_0x21e72c){if(_0x21e72c){logger[_0xbc46('0xd')]('The\x20Ticket\x20ID\x20is:',_0x21e72c['id']);}})[_0xbc46('0x6d')](function(_0x364a73){logger[_0xbc46('0x5e')]('['+_0x27e44f[_0xbc46('0x6f')][_0xbc46('0x70')]()+']'+_0xbc46('0x71'),util['inspect'](_0x364a73,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x1b58=['picklist','type','nameField','customField','toLowerCase','idField','push','content','variableName','custom_fields','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','inspect','outbound','recordingFormat','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','%s/channels/voice/agents/%d/tickets/%d/display.json','%s/agent/tickets/%s','replace','toUpperCase','calleridnum','lastevent','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','ioredis','../../../../config/environment','redis','defaults','localhost','socket.io-emitter','application/json','info','format','%s/tickets.json','remoteUri','POST','merge','Tags','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','count','Agent\x20found!','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','results','filter','end-user','length','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','%s:%s','username','password','token','%s/token:%s','Basic\x20%s','toString','base64','debug','stringify','GET','map','forEach','includes','string'];(function(_0x3216ed,_0x1b78ae){var _0x1f7305=function(_0x5b4522){while(--_0x5b4522){_0x3216ed['push'](_0x3216ed['shift']());}};_0x1f7305(++_0x1b78ae);}(_0x1b58,0x9f));var _0x81b5=function(_0x5750fa,_0x57c0df){_0x5750fa=_0x5750fa-0x0;var _0x2aeb4e=_0x1b58[_0x5750fa];return _0x2aeb4e;};'use strict';var _=require('lodash');var rp=require(_0x81b5('0x0'));var md5=require(_0x81b5('0x1'));var util=require('util');var Redis=require(_0x81b5('0x2'));var intUtil=require('./util');var config=require(_0x81b5('0x3'));var logger=require('../../../../config/logger')('zendesk');config[_0x81b5('0x4')]=_[_0x81b5('0x5')](config[_0x81b5('0x4')],{'host':_0x81b5('0x6'),'port':0x18eb});var io=require(_0x81b5('0x7'))(new Redis(config[_0x81b5('0x4')]));function emit(_0x4edfc5,_0xfc6eb4,_0x4ce18a){io['to'](_0x4edfc5)['emit'](_0xfc6eb4,_0x4ce18a);}var headers={'Content-Type':'application/json','Accept':_0x81b5('0x8')};function getTicket(_0x5c8c9a,_0x10df74,_0x40bc65,_0x5769dd,_0x377d7c){logger[_0x81b5('0x9')]('Creating\x20new\x20ticket...');return request({'uri':util[_0x81b5('0xa')](_0x81b5('0xb'),_0x5c8c9a[_0x81b5('0xc')]),'method':_0x81b5('0xd'),'body':{'ticket':_[_0x81b5('0xe')]({'requester_id':_0x40bc65['id'],'submitter_id':_0x10df74?_0x10df74['id']:undefined,'assignee_id':_0x10df74?_0x10df74['id']:undefined,'tags':getTags(_0x5769dd[_0x81b5('0xf')],'name'),'subject':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x11')],_0x377d7c,'\x20'),'description':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x12')],_0x377d7c,'\x0a'),'comment':{'public':![],'body':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x12')],_0x377d7c,'\x0a')}},getCustomFields(_0x5769dd[_0x81b5('0x13')],_0x377d7c))}})[_0x81b5('0x14')](function(_0x5a6277){logger[_0x81b5('0x9')](_0x81b5('0x15'));return _0x5a6277[_0x81b5('0x16')];});}function getUser(_0x1385c7,_0x3de0c9){if(intUtil[_0x81b5('0x17')](_0x3de0c9)){logger[_0x81b5('0x9')](_0x81b5('0x18'),_0x3de0c9);return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x19'),_0x1385c7[_0x81b5('0xc')]),'qs':{'query':util['format']('type:user\x20role:agent\x20email:%s',_0x3de0c9)}})[_0x81b5('0x14')](function(_0x5982df){if(_0x5982df[_0x81b5('0x1a')]){logger['info'](_0x81b5('0x1b'));return _[_0x81b5('0x1c')](_0x5982df['results'],{'email':_0x3de0c9,'role':_0x81b5('0x1d')});}else{logger[_0x81b5('0x9')](_0x81b5('0x1e'));return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x1f'),_0x1385c7[_0x81b5('0xc')])})[_0x81b5('0x14')](function(_0x3e1867){logger[_0x81b5('0x9')](_0x81b5('0x20'));return _0x3e1867[_0x81b5('0x21')];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x1f'),_0x1385c7[_0x81b5('0xc')])})[_0x81b5('0x14')](function(_0x2c4c7e){logger[_0x81b5('0x9')](_0x81b5('0x20'));return _0x2c4c7e[_0x81b5('0x21')];});}}function getEndUser(_0x5e2542,_0x37b63a,_0x504fa8){logger['info'](_0x81b5('0x22'),_0x504fa8);return request({'uri':util[_0x81b5('0xa')]('%s/search.json',_0x5e2542[_0x81b5('0xc')]),'qs':{'query':util[_0x81b5('0xa')]('type:user\x20role:end-user\x20phone:%s',_0x504fa8)}})[_0x81b5('0x14')](function(_0x556516){var _0x3cf47;if(_0x556516[_0x81b5('0x23')]['length']){_0x556516[_0x81b5('0x23')]=_[_0x81b5('0x24')](_0x556516['results'],{'suspended':![],'role':_0x81b5('0x25')});if(_0x556516[_0x81b5('0x23')][_0x81b5('0x26')]){_0x3cf47=_[_0x81b5('0x27')](_0x556516[_0x81b5('0x23')]);}}if(_0x3cf47){logger[_0x81b5('0x9')]('Enduser\x20found!');return _0x3cf47;}else{logger[_0x81b5('0x9')](_0x81b5('0x28'));return request({'uri':util['format'](_0x81b5('0x29'),_0x5e2542[_0x81b5('0xc')]),'method':'POST','body':{'user':{'role':_0x81b5('0x25'),'name':util['format'](_0x81b5('0x2a'),_0x37b63a||_0x504fa8),'phone':_0x504fa8}}})[_0x81b5('0x14')](function(_0x2ab31d){logger[_0x81b5('0x9')](_0x81b5('0x2b'));return _0x2ab31d['user'];});}});}function getAuth(_0x1813f6){var _0x36bf90;if(_0x1813f6['authType']==='password'){_0x36bf90=util['format'](_0x81b5('0x2c'),_0x1813f6[_0x81b5('0x2d')],_0x1813f6[_0x81b5('0x2e')]);}else if(_0x1813f6['authType']===_0x81b5('0x2f')){_0x36bf90=util[_0x81b5('0xa')](_0x81b5('0x30'),_0x1813f6[_0x81b5('0x2d')],_0x1813f6[_0x81b5('0x2f')]);}return util['format'](_0x81b5('0x31'),new Buffer(_0x36bf90)[_0x81b5('0x32')](_0x81b5('0x33')));}function request(_0xf651f8){logger[_0x81b5('0x34')]('[HTTP]',JSON[_0x81b5('0x35')](_0xf651f8));return rp(_[_0x81b5('0x5')](_0xf651f8,{'method':_0x81b5('0x36'),'headers':headers,'json':!![]}));}function getTags(_0xca8f87,_0x28777a){var _0x4d83e4=[];if(_0xca8f87&&_0xca8f87[_0x81b5('0x26')]>0x0){_0x4d83e4=_[_0x81b5('0x37')](_0xca8f87,_0x28777a);}return _0x4d83e4;}function getCustomFields(_0x216cc9,_0x2db378){var _0xa7cbc2=[];var _0x24bb89={'custom_fields':[]};if(_0x216cc9[_0x81b5('0x26')]>0x0){_[_0x81b5('0x38')](_0x216cc9,function(_0x41f17d){if(_[_0x81b5('0x39')]([_0x81b5('0x3a'),_0x81b5('0x3b')],_0x41f17d[_0x81b5('0x3c')])&&_0x41f17d[_0x81b5('0x3d')]&&!_0x41f17d[_0x81b5('0x3e')]){_0x24bb89[_0x41f17d[_0x81b5('0x3d')][_0x81b5('0x3f')]()]=_0x41f17d['content'][_0x81b5('0x32')]();}else if(_[_0x81b5('0x39')](['string',_0x81b5('0x3b')],_0x41f17d['type'])&&_0x41f17d[_0x81b5('0x40')]&&_0x41f17d[_0x81b5('0x3e')]){_0x24bb89['custom_fields'][_0x81b5('0x41')]({'id':_0x41f17d['idField'],'value':_0x41f17d[_0x81b5('0x42')][_0x81b5('0x32')]()});}else if(_0x41f17d[_0x81b5('0x3c')]==='variable'&&_0x41f17d['variableName']&&_0x41f17d[_0x81b5('0x40')]&&_0x41f17d['customField']){_0x2db378[_0x41f17d[_0x81b5('0x43')]]&&_0x24bb89[_0x81b5('0x44')][_0x81b5('0x41')]({'id':_0x41f17d[_0x81b5('0x40')],'value':_0x2db378[_0x41f17d[_0x81b5('0x43')]][_0x81b5('0x32')]()});}else if(_0x41f17d[_0x81b5('0x3c')]===_0x81b5('0x45')&&_0x41f17d[_0x81b5('0x46')]&&_0x41f17d[_0x81b5('0x46')]['name']&&_0x41f17d['idField']&&_0x41f17d[_0x81b5('0x3e')]){_0x2db378[_0x41f17d[_0x81b5('0x46')][_0x81b5('0x47')][_0x81b5('0x3f')]()]&&_0x24bb89[_0x81b5('0x44')][_0x81b5('0x41')]({'id':_0x41f17d[_0x81b5('0x40')],'value':_0x2db378[_0x41f17d[_0x81b5('0x46')][_0x81b5('0x47')][_0x81b5('0x3f')]()][_0x81b5('0x32')]()});}});}return _0x24bb89;}exports[_0x81b5('0x48')]=function(_0x27dbd2,_0x2795c9,_0x3f4c34,_0x237525,_0x2ed138,_0x491ec0){var _0x4f46c2,_0x139de2;_0x491ec0['remoteUri']=intUtil[_0x81b5('0x49')](_0x491ec0['remoteUri']);_0x491ec0[_0x81b5('0x4a')]=intUtil[_0x81b5('0x49')](_0x491ec0[_0x81b5('0x4a')]);if(_0x2ed138&&_0x2ed138[_0x81b5('0x4b')]){logger[_0x81b5('0x9')]('[QUEUE]','Recording\x20is\x20enabled!');_0x2795c9[_0x81b5('0x4c')]=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x491ec0['serverUrl'],_0x2795c9[_0x81b5('0x4e')],md5(_0x2795c9[_0x81b5('0x4e')]));}else{_0x2795c9[_0x81b5('0x4c')]='';}headers[_0x81b5('0x4f')]=getAuth(_0x491ec0);return getUser(_0x491ec0,_0x237525[_0x81b5('0x50')])['then'](function(_0x2da034){_0x4f46c2=_0x2da034;logger[_0x81b5('0x9')](_0x81b5('0x51'),_0x4f46c2['id']);return getEndUser(_0x491ec0,_0x2795c9[_0x81b5('0x52')],_0x2795c9['calleridnum']);})['then'](function(_0x5b5331){_0x139de2=_0x5b5331;logger[_0x81b5('0x9')](_0x81b5('0x53'),_0x139de2['id']);return getTicket(_0x491ec0,_0x4f46c2,_0x139de2,_0x3f4c34,_0x2795c9);})[_0x81b5('0x14')](function(_0x321c1b){if(_0x321c1b){logger['info']('The\x20Ticket\x20ID\x20is:',_0x321c1b['id']);switch(_0x491ec0['type']){case _0x81b5('0x54'):logger[_0x81b5('0x9')](_0x81b5('0x55'),_0x81b5('0x56'));return request({'uri':util[_0x81b5('0xa')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x491ec0['remoteUri'],_0x4f46c2['id'],_0x321c1b['id']),'method':'POST'});case _0x81b5('0x57'):logger['info']('[QUEUE]',_0x81b5('0x58'));emit(util['format']('user:%s',_0x237525['name']),_0x81b5('0x59'),{'uri':util[_0x81b5('0xa')]('%s/agent/tickets/%s',_0x491ec0[_0x81b5('0xc')]['replace'](_0x81b5('0x5a'),''),_0x321c1b['id'])});break;default:logger[_0x81b5('0x5b')](_0x81b5('0x55'),_0x81b5('0x5c'));}}})[_0x81b5('0x5d')](function(_0x3d2c8f){logger['error']('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0x81b5('0x5e')](_0x3d2c8f,{'showHidden':!![],'depth':null}));});};exports[_0x81b5('0x5f')]=function(_0x53f175,_0x451df7,_0x5725ab,_0x46ca91,_0x330000,_0x3b09d4,_0x5ef622){var _0xada1cb,_0x517325;_0x3b09d4[_0x81b5('0xc')]=intUtil[_0x81b5('0x49')](_0x3b09d4[_0x81b5('0xc')]);_0x3b09d4[_0x81b5('0x4a')]=intUtil[_0x81b5('0x49')](_0x3b09d4['serverUrl']);if(_0x5ef622&&_0x5ef622['recordingFormat']&&_0x5ef622[_0x81b5('0x60')]!=='none'){logger[_0x81b5('0x9')]('[OUTBOUND]',_0x81b5('0x61'));_0x451df7[_0x81b5('0x4c')]=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x3b09d4['serverUrl'],_0x451df7['uniqueid'],md5(_0x451df7[_0x81b5('0x4e')]));}headers[_0x81b5('0x4f')]=getAuth(_0x3b09d4);return getUser(_0x3b09d4,_0x46ca91[_0x81b5('0x50')])[_0x81b5('0x14')](function(_0x5a9586){_0xada1cb=_0x5a9586;logger['info'](_0x81b5('0x51'),_0xada1cb['id']);return getEndUser(_0x3b09d4,_0x451df7[_0x81b5('0x62')],_0x451df7[_0x81b5('0x63')]);})[_0x81b5('0x14')](function(_0xbd87ae){_0x517325=_0xbd87ae;logger[_0x81b5('0x9')](_0x81b5('0x53'),_0x517325['id']);return getTicket(_0x3b09d4,_0xada1cb,_0x517325,_0x5725ab,_0x451df7);})['then'](function(_0x3c2285){if(_0x3c2285){logger[_0x81b5('0x9')](_0x81b5('0x64'),_0x3c2285['id']);switch(_0x3b09d4[_0x81b5('0x3c')]){case _0x81b5('0x54'):logger[_0x81b5('0x9')](_0x81b5('0x65'),_0x81b5('0x56'));return request({'uri':util['format'](_0x81b5('0x66'),_0x3b09d4[_0x81b5('0xc')],_0xada1cb['id'],_0x3c2285['id']),'method':_0x81b5('0xd')});case _0x81b5('0x57'):logger[_0x81b5('0x9')](_0x81b5('0x65'),_0x81b5('0x58'));emit(util['format']('user:%s',_0x46ca91[_0x81b5('0x47')]),_0x81b5('0x59'),{'uri':util[_0x81b5('0xa')](_0x81b5('0x67'),_0x3b09d4[_0x81b5('0xc')][_0x81b5('0x68')]('/api/v2',''),_0x3c2285['id'])});break;default:logger[_0x81b5('0x5b')](_0x81b5('0x65'),_0x81b5('0x5c'));}}})[_0x81b5('0x5d')](function(_0x3909c8){logger['error']('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0x81b5('0x5e')](_0x3909c8,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x57d61c,_0x5c364e,_0x1a9a9c,_0x53de0b,_0x5e0454,_0x34b51d){var _0xf0db4d,_0x1cb002;_0x34b51d[_0x81b5('0xc')]=intUtil[_0x81b5('0x49')](_0x34b51d['remoteUri']);_0x34b51d[_0x81b5('0x4a')]=intUtil['stripTrailingSlash'](_0x34b51d[_0x81b5('0x4a')]);if(_0x5e0454&&_0x5e0454[_0x81b5('0x4b')]){logger[_0x81b5('0x9')]('['+_0x5c364e['lastevent'][_0x81b5('0x69')]()+']',_0x81b5('0x61'));_0x5c364e['recordingURL']=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x34b51d[_0x81b5('0x4a')],_0x5c364e[_0x81b5('0x4e')],md5(_0x5c364e['uniqueid']));}else{_0x5c364e['recordingURL']='';}headers['Authorization']=getAuth(_0x34b51d);return getUser(_0x34b51d)[_0x81b5('0x14')](function(_0x3b662c){_0xf0db4d=_0x3b662c;logger[_0x81b5('0x9')](_0x81b5('0x51'),_0xf0db4d['id']);return getEndUser(_0x34b51d,_0x5c364e['calleridname'],_0x5c364e[_0x81b5('0x6a')]);})[_0x81b5('0x14')](function(_0x3e25d6){_0x1cb002=_0x3e25d6;logger[_0x81b5('0x9')]('The\x20Enduser\x20ID\x20is:',_0x1cb002['id']);return getTicket(_0x34b51d,_0xf0db4d,_0x1cb002,_0x1a9a9c,_0x5c364e);})['then'](function(_0x23a746){if(_0x23a746){logger[_0x81b5('0x9')]('The\x20Ticket\x20ID\x20is:',_0x23a746['id']);}})[_0x81b5('0x5d')](function(_0x106880){logger['error']('['+_0x5c364e[_0x81b5('0x6b')][_0x81b5('0x69')]()+']'+_0x81b5('0x6c'),util[_0x81b5('0x5e')](_0x106880,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff