// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xdcf0=['Agent\x20found!','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','Enduser\x20found!','POST','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','username','%s/token:%s','token','Basic\x20%s','base64','debug','[HTTP]','stringify','GET','forEach','nameField','customField','toLowerCase','content','toString','string','idField','custom_fields','push','type','variableName','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','%s/channels/voice/agents/%d/tickets/%d/display.json','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','error','Zendesk\x20account\x20type\x20not\x20recognized','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','destcalleridnum','integrationTab','Displaying\x20ticket\x20to\x20agent...','catch','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','abandoned','[ABANDONED]','lodash','request-promise','util','ioredis','../../../../config/environment','redis','defaults','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','merge','getString','Subjects','Descriptions','Fields','then','validateEmail','%s/search.json','remoteUri','type:user\x20role:agent\x20email:%s','count'];(function(_0x3ab9ee,_0x4a74b8){var _0x82ee88=function(_0x6ccc7e){while(--_0x6ccc7e){_0x3ab9ee['push'](_0x3ab9ee['shift']());}};_0x82ee88(++_0x4a74b8);}(_0xdcf0,0xb8));var _0x0dcf=function(_0x5c897c,_0x317783){_0x5c897c=_0x5c897c-0x0;var _0x5b44f8=_0xdcf0[_0x5c897c];return _0x5b44f8;};'use strict';var _=require(_0x0dcf('0x0'));var rp=require(_0x0dcf('0x1'));var md5=require('md5');var util=require(_0x0dcf('0x2'));var Redis=require(_0x0dcf('0x3'));var intUtil=require('./util');var config=require(_0x0dcf('0x4'));var logger=require('../../../../config/logger')('zendesk');config[_0x0dcf('0x5')]=_[_0x0dcf('0x6')](config[_0x0dcf('0x5')],{'host':_0x0dcf('0x7'),'port':0x18eb});var io=require(_0x0dcf('0x8'))(new Redis(config['redis']));function emit(_0x9809c2,_0x4ea8e2,_0x37871c){io['to'](_0x9809c2)[_0x0dcf('0x9')](_0x4ea8e2,_0x37871c);}var headers={'Content-Type':_0x0dcf('0xa'),'Accept':_0x0dcf('0xa')};function getTicket(_0x17e8d6,_0x382d34,_0xdf6576,_0x54cf11,_0x1f346b){logger[_0x0dcf('0xb')](_0x0dcf('0xc'));return request({'uri':util[_0x0dcf('0xd')](_0x0dcf('0xe'),_0x17e8d6['remoteUri']),'method':'POST','body':{'ticket':_[_0x0dcf('0xf')]({'requester_id':_0xdf6576['id'],'submitter_id':_0x382d34?_0x382d34['id']:undefined,'assignee_id':_0x382d34?_0x382d34['id']:undefined,'tags':getTags(_0x54cf11['Tags'],'name'),'subject':intUtil[_0x0dcf('0x10')](_0x54cf11[_0x0dcf('0x11')],_0x1f346b,'\x20'),'description':intUtil[_0x0dcf('0x10')](_0x54cf11[_0x0dcf('0x12')],_0x1f346b,'\x0a'),'comment':{'public':![],'body':intUtil[_0x0dcf('0x10')](_0x54cf11[_0x0dcf('0x12')],_0x1f346b,'\x0a')}},getCustomFields(_0x54cf11[_0x0dcf('0x13')],_0x1f346b))}})[_0x0dcf('0x14')](function(_0x5e35b6){logger[_0x0dcf('0xb')]('Ticket\x20created!');return _0x5e35b6['ticket'];});}function getUser(_0x27df28,_0x23dc2a){if(intUtil[_0x0dcf('0x15')](_0x23dc2a)){logger[_0x0dcf('0xb')]('Getting\x20agent\x20with\x20email',_0x23dc2a);return request({'uri':util[_0x0dcf('0xd')](_0x0dcf('0x16'),_0x27df28[_0x0dcf('0x17')]),'qs':{'query':util[_0x0dcf('0xd')](_0x0dcf('0x18'),_0x23dc2a)}})[_0x0dcf('0x14')](function(_0x20fda2){if(_0x20fda2[_0x0dcf('0x19')]){logger[_0x0dcf('0xb')](_0x0dcf('0x1a'));return _['find'](_0x20fda2[_0x0dcf('0x1b')],{'email':_0x23dc2a,'role':_0x0dcf('0x1c')});}else{logger['info'](_0x0dcf('0x1d'));return request({'uri':util[_0x0dcf('0xd')](_0x0dcf('0x1e'),_0x27df28[_0x0dcf('0x17')])})['then'](function(_0x4bd0e9){logger[_0x0dcf('0xb')](_0x0dcf('0x1f'));return _0x4bd0e9[_0x0dcf('0x20')];});}});}else{logger['info'](_0x0dcf('0x1d'));return request({'uri':util[_0x0dcf('0xd')](_0x0dcf('0x1e'),_0x27df28['remoteUri'])})[_0x0dcf('0x14')](function(_0x44e061){logger['info'](_0x0dcf('0x1f'));return _0x44e061[_0x0dcf('0x20')];});}}function getEndUser(_0x43d8d5,_0x113418,_0x41a89e){logger[_0x0dcf('0xb')]('Searching\x20enduser\x20with\x20phone',_0x41a89e);return request({'uri':util[_0x0dcf('0xd')](_0x0dcf('0x16'),_0x43d8d5[_0x0dcf('0x17')]),'qs':{'query':util[_0x0dcf('0xd')](_0x0dcf('0x21'),_0x41a89e)}})[_0x0dcf('0x14')](function(_0x125f1a){var _0x16c94f;if(_0x125f1a[_0x0dcf('0x1b')][_0x0dcf('0x22')]){_0x125f1a[_0x0dcf('0x1b')]=_[_0x0dcf('0x23')](_0x125f1a[_0x0dcf('0x1b')],{'suspended':![],'role':_0x0dcf('0x24')});if(_0x125f1a[_0x0dcf('0x1b')][_0x0dcf('0x22')]){_0x16c94f=_['first'](_0x125f1a[_0x0dcf('0x1b')]);}}if(_0x16c94f){logger[_0x0dcf('0xb')](_0x0dcf('0x25'));return _0x16c94f;}else{logger[_0x0dcf('0xb')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util['format']('%s/users.json',_0x43d8d5[_0x0dcf('0x17')]),'method':_0x0dcf('0x26'),'body':{'user':{'role':'end-user','name':util[_0x0dcf('0xd')](_0x0dcf('0x27'),_0x113418||_0x41a89e),'phone':_0x41a89e}}})['then'](function(_0x5de922){logger['info'](_0x0dcf('0x28'));return _0x5de922[_0x0dcf('0x20')];});}});}function getAuth(_0x4c4d09){var _0x49224d;if(_0x4c4d09[_0x0dcf('0x29')]===_0x0dcf('0x2a')){_0x49224d=util[_0x0dcf('0xd')](_0x0dcf('0x2b'),_0x4c4d09[_0x0dcf('0x2c')],_0x4c4d09[_0x0dcf('0x2a')]);}else if(_0x4c4d09[_0x0dcf('0x29')]==='token'){_0x49224d=util[_0x0dcf('0xd')](_0x0dcf('0x2d'),_0x4c4d09[_0x0dcf('0x2c')],_0x4c4d09[_0x0dcf('0x2e')]);}return util[_0x0dcf('0xd')](_0x0dcf('0x2f'),new Buffer(_0x49224d)['toString'](_0x0dcf('0x30')));}function request(_0x23ad91){logger[_0x0dcf('0x31')](_0x0dcf('0x32'),JSON[_0x0dcf('0x33')](_0x23ad91));return rp(_[_0x0dcf('0x6')](_0x23ad91,{'method':_0x0dcf('0x34'),'headers':headers,'json':!![]}));}function getTags(_0x18695b,_0x39107d){var _0x26bc43=[];if(_0x18695b&&_0x18695b['length']>0x0){_0x26bc43=_['map'](_0x18695b,_0x39107d);}return _0x26bc43;}function getCustomFields(_0x277f22,_0x2125cd){var _0x2c7f8f=[];var _0x1229ad={'custom_fields':[]};if(_0x277f22[_0x0dcf('0x22')]>0x0){_[_0x0dcf('0x35')](_0x277f22,function(_0x216da9){if(_0x216da9['type']==='string'&&_0x216da9[_0x0dcf('0x36')]&&!_0x216da9[_0x0dcf('0x37')]){_0x1229ad[_0x216da9[_0x0dcf('0x36')][_0x0dcf('0x38')]()]=_0x216da9[_0x0dcf('0x39')][_0x0dcf('0x3a')]();}else if(_0x216da9['type']===_0x0dcf('0x3b')&&_0x216da9[_0x0dcf('0x3c')]&&_0x216da9[_0x0dcf('0x37')]){_0x1229ad[_0x0dcf('0x3d')][_0x0dcf('0x3e')]({'id':_0x216da9[_0x0dcf('0x3c')],'value':_0x216da9[_0x0dcf('0x39')][_0x0dcf('0x3a')]()});}else if(_0x216da9[_0x0dcf('0x3f')]==='variable'&&_0x216da9['variableName']&&_0x216da9[_0x0dcf('0x3c')]&&_0x216da9[_0x0dcf('0x37')]){_0x2125cd[_0x216da9[_0x0dcf('0x40')]]&&_0x1229ad[_0x0dcf('0x3d')][_0x0dcf('0x3e')]({'id':_0x216da9[_0x0dcf('0x3c')],'value':_0x2125cd[_0x216da9['variableName']][_0x0dcf('0x3a')]()});}else if(_0x216da9[_0x0dcf('0x3f')]===_0x0dcf('0x41')&&_0x216da9[_0x0dcf('0x42')]&&_0x216da9[_0x0dcf('0x42')][_0x0dcf('0x43')]&&_0x216da9[_0x0dcf('0x3c')]&&_0x216da9[_0x0dcf('0x37')]){_0x2125cd[_0x216da9['Variable'][_0x0dcf('0x43')][_0x0dcf('0x38')]()]&&_0x1229ad['custom_fields'][_0x0dcf('0x3e')]({'id':_0x216da9[_0x0dcf('0x3c')],'value':_0x2125cd[_0x216da9['Variable'][_0x0dcf('0x43')][_0x0dcf('0x38')]()]['toString']()});}});}return _0x1229ad;}exports[_0x0dcf('0x44')]=function(_0xaa1a79,_0x49ff0e,_0x2e58b3,_0x4874ba,_0x50e1e3,_0x55f90f){var _0x24f692,_0x3451b7;_0x55f90f[_0x0dcf('0x17')]=intUtil[_0x0dcf('0x45')](_0x55f90f[_0x0dcf('0x17')]);_0x55f90f[_0x0dcf('0x46')]=intUtil['stripTrailingSlash'](_0x55f90f[_0x0dcf('0x46')]);if(_0x50e1e3&&_0x50e1e3[_0x0dcf('0x47')]){logger[_0x0dcf('0xb')]('[QUEUE]',_0x0dcf('0x48'));_0x49ff0e[_0x0dcf('0x49')]=util[_0x0dcf('0xd')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x55f90f[_0x0dcf('0x46')],_0x49ff0e[_0x0dcf('0x4a')],md5(_0x49ff0e[_0x0dcf('0x4a')]));}else{_0x49ff0e['recordingURL']='';}headers[_0x0dcf('0x4b')]=getAuth(_0x55f90f);return getUser(_0x55f90f,_0x4874ba[_0x0dcf('0x4c')])['then'](function(_0x55e308){_0x24f692=_0x55e308;logger[_0x0dcf('0xb')](_0x0dcf('0x4d'),_0x24f692['id']);return getEndUser(_0x55f90f,_0x49ff0e[_0x0dcf('0x4e')],_0x49ff0e[_0x0dcf('0x4f')]);})[_0x0dcf('0x14')](function(_0x13a7ee){_0x3451b7=_0x13a7ee;logger['info'](_0x0dcf('0x50'),_0x3451b7['id']);return getTicket(_0x55f90f,_0x24f692,_0x3451b7,_0x2e58b3,_0x49ff0e);})[_0x0dcf('0x14')](function(_0x40b912){if(_0x40b912){logger[_0x0dcf('0xb')](_0x0dcf('0x51'),_0x40b912['id']);switch(_0x55f90f['type']){case'integrationTab':logger['info'](_0x0dcf('0x52'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x0dcf('0xd')](_0x0dcf('0x53'),_0x55f90f[_0x0dcf('0x17')],_0x24f692['id'],_0x40b912['id']),'method':'POST'});case'newTab':logger[_0x0dcf('0xb')](_0x0dcf('0x52'),_0x0dcf('0x54'));emit(util[_0x0dcf('0xd')](_0x0dcf('0x55'),_0x4874ba[_0x0dcf('0x43')]),_0x0dcf('0x56'),{'uri':util[_0x0dcf('0xd')](_0x0dcf('0x57'),_0x55f90f[_0x0dcf('0x17')],_0x40b912['id'])});break;default:logger[_0x0dcf('0x58')](_0x0dcf('0x52'),_0x0dcf('0x59'));}}})['catch'](function(_0x2c5c1d){logger[_0x0dcf('0x58')](_0x0dcf('0x5a'),util[_0x0dcf('0x5b')](_0x2c5c1d,{'showHidden':!![],'depth':null}));});};exports[_0x0dcf('0x5c')]=function(_0x2df879,_0x53032f,_0x570577,_0x5ea399,_0x5a18b4,_0x2e07ab,_0x1e064b){var _0x2127e4,_0x189c1a;_0x2e07ab[_0x0dcf('0x17')]=intUtil[_0x0dcf('0x45')](_0x2e07ab[_0x0dcf('0x17')]);_0x2e07ab['serverUrl']=intUtil['stripTrailingSlash'](_0x2e07ab[_0x0dcf('0x46')]);if(_0x1e064b&&_0x1e064b['recordingFormat']&&_0x1e064b[_0x0dcf('0x5d')]!==_0x0dcf('0x5e')){logger['info'](_0x0dcf('0x5f'),'Recording\x20is\x20enabled!');_0x53032f['recordingURL']=util[_0x0dcf('0xd')](_0x0dcf('0x60'),_0x2e07ab[_0x0dcf('0x46')],_0x53032f[_0x0dcf('0x4a')],md5(_0x53032f['uniqueid']));}headers[_0x0dcf('0x4b')]=getAuth(_0x2e07ab);return getUser(_0x2e07ab,_0x5ea399[_0x0dcf('0x4c')])['then'](function(_0xdb5ad5){_0x2127e4=_0xdb5ad5;logger[_0x0dcf('0xb')](_0x0dcf('0x4d'),_0x2127e4['id']);return getEndUser(_0x2e07ab,_0x53032f[_0x0dcf('0x61')],_0x53032f[_0x0dcf('0x62')]);})[_0x0dcf('0x14')](function(_0x3ea0ae){_0x189c1a=_0x3ea0ae;logger[_0x0dcf('0xb')]('The\x20Enduser\x20ID\x20is:',_0x189c1a['id']);return getTicket(_0x2e07ab,_0x2127e4,_0x189c1a,_0x570577,_0x53032f);})[_0x0dcf('0x14')](function(_0x2323f6){if(_0x2323f6){logger[_0x0dcf('0xb')]('The\x20Ticket\x20ID\x20is:',_0x2323f6['id']);switch(_0x2e07ab[_0x0dcf('0x3f')]){case _0x0dcf('0x63'):logger[_0x0dcf('0xb')]('[OUTBOUND]',_0x0dcf('0x64'));return request({'uri':util['format'](_0x0dcf('0x53'),_0x2e07ab[_0x0dcf('0x17')],_0x2127e4['id'],_0x2323f6['id']),'method':_0x0dcf('0x26')});case'newTab':logger[_0x0dcf('0xb')]('[OUTBOUND]',_0x0dcf('0x54'));emit(util[_0x0dcf('0xd')](_0x0dcf('0x55'),_0x5ea399['name']),_0x0dcf('0x56'),{'uri':util['format'](_0x0dcf('0x57'),_0x2e07ab[_0x0dcf('0x17')],_0x2323f6['id'])});break;default:logger['error'](_0x0dcf('0x5f'),_0x0dcf('0x59'));}}})[_0x0dcf('0x65')](function(_0xbd8c87){logger[_0x0dcf('0x58')](_0x0dcf('0x66'),util[_0x0dcf('0x5b')](_0xbd8c87,{'showHidden':!![],'depth':null}));});};exports[_0x0dcf('0x67')]=function(_0x291b77,_0x43f497,_0x44ab6b,_0x2ea1ba,_0x322801,_0x4f3fcb){var _0x4b3dda,_0x4edd30;_0x4f3fcb[_0x0dcf('0x17')]=intUtil[_0x0dcf('0x45')](_0x4f3fcb[_0x0dcf('0x17')]);_0x4f3fcb[_0x0dcf('0x46')]=intUtil[_0x0dcf('0x45')](_0x4f3fcb['serverUrl']);if(_0x322801&&_0x322801[_0x0dcf('0x47')]){logger['info'](_0x0dcf('0x68'),'Recording\x20is\x20enabled!');_0x43f497[_0x0dcf('0x49')]=util[_0x0dcf('0xd')](_0x0dcf('0x60'),_0x4f3fcb[_0x0dcf('0x46')],_0x43f497[_0x0dcf('0x4a')],md5(_0x43f497[_0x0dcf('0x4a')]));}else{_0x43f497[_0x0dcf('0x49')]='';}headers[_0x0dcf('0x4b')]=getAuth(_0x4f3fcb);return getUser(_0x4f3fcb)[_0x0dcf('0x14')](function(_0x36d625){_0x4b3dda=_0x36d625;logger[_0x0dcf('0xb')](_0x0dcf('0x4d'),_0x4b3dda['id']);return getEndUser(_0x4f3fcb,_0x43f497['calleridname'],_0x43f497['calleridnum']);})['then'](function(_0x339b26){_0x4edd30=_0x339b26;logger['info']('The\x20Enduser\x20ID\x20is:',_0x4edd30['id']);return getTicket(_0x4f3fcb,_0x4b3dda,_0x4edd30,_0x44ab6b,_0x43f497);})[_0x0dcf('0x14')](function(_0x2d83ab){if(_0x2d83ab){logger['info'](_0x0dcf('0x51'),_0x2d83ab['id']);}})[_0x0dcf('0x65')](function(_0x5a8fc3){logger[_0x0dcf('0x58')]('[ABANDONED]\x20Error\x20running\x20Zendesk\x20integration',util[_0x0dcf('0x5b')](_0x5a8fc3,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x1b58=['picklist','type','nameField','customField','toLowerCase','idField','push','content','variableName','custom_fields','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','inspect','outbound','recordingFormat','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','%s/channels/voice/agents/%d/tickets/%d/display.json','%s/agent/tickets/%s','replace','toUpperCase','calleridnum','lastevent','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','ioredis','../../../../config/environment','redis','defaults','localhost','socket.io-emitter','application/json','info','format','%s/tickets.json','remoteUri','POST','merge','Tags','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','count','Agent\x20found!','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','results','filter','end-user','length','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','%s:%s','username','password','token','%s/token:%s','Basic\x20%s','toString','base64','debug','stringify','GET','map','forEach','includes','string'];(function(_0x3216ed,_0x1b78ae){var _0x1f7305=function(_0x5b4522){while(--_0x5b4522){_0x3216ed['push'](_0x3216ed['shift']());}};_0x1f7305(++_0x1b78ae);}(_0x1b58,0x9f));var _0x81b5=function(_0x5750fa,_0x57c0df){_0x5750fa=_0x5750fa-0x0;var _0x2aeb4e=_0x1b58[_0x5750fa];return _0x2aeb4e;};'use strict';var _=require('lodash');var rp=require(_0x81b5('0x0'));var md5=require(_0x81b5('0x1'));var util=require('util');var Redis=require(_0x81b5('0x2'));var intUtil=require('./util');var config=require(_0x81b5('0x3'));var logger=require('../../../../config/logger')('zendesk');config[_0x81b5('0x4')]=_[_0x81b5('0x5')](config[_0x81b5('0x4')],{'host':_0x81b5('0x6'),'port':0x18eb});var io=require(_0x81b5('0x7'))(new Redis(config[_0x81b5('0x4')]));function emit(_0x4edfc5,_0xfc6eb4,_0x4ce18a){io['to'](_0x4edfc5)['emit'](_0xfc6eb4,_0x4ce18a);}var headers={'Content-Type':'application/json','Accept':_0x81b5('0x8')};function getTicket(_0x5c8c9a,_0x10df74,_0x40bc65,_0x5769dd,_0x377d7c){logger[_0x81b5('0x9')]('Creating\x20new\x20ticket...');return request({'uri':util[_0x81b5('0xa')](_0x81b5('0xb'),_0x5c8c9a[_0x81b5('0xc')]),'method':_0x81b5('0xd'),'body':{'ticket':_[_0x81b5('0xe')]({'requester_id':_0x40bc65['id'],'submitter_id':_0x10df74?_0x10df74['id']:undefined,'assignee_id':_0x10df74?_0x10df74['id']:undefined,'tags':getTags(_0x5769dd[_0x81b5('0xf')],'name'),'subject':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x11')],_0x377d7c,'\x20'),'description':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x12')],_0x377d7c,'\x0a'),'comment':{'public':![],'body':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x12')],_0x377d7c,'\x0a')}},getCustomFields(_0x5769dd[_0x81b5('0x13')],_0x377d7c))}})[_0x81b5('0x14')](function(_0x5a6277){logger[_0x81b5('0x9')](_0x81b5('0x15'));return _0x5a6277[_0x81b5('0x16')];});}function getUser(_0x1385c7,_0x3de0c9){if(intUtil[_0x81b5('0x17')](_0x3de0c9)){logger[_0x81b5('0x9')](_0x81b5('0x18'),_0x3de0c9);return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x19'),_0x1385c7[_0x81b5('0xc')]),'qs':{'query':util['format']('type:user\x20role:agent\x20email:%s',_0x3de0c9)}})[_0x81b5('0x14')](function(_0x5982df){if(_0x5982df[_0x81b5('0x1a')]){logger['info'](_0x81b5('0x1b'));return _[_0x81b5('0x1c')](_0x5982df['results'],{'email':_0x3de0c9,'role':_0x81b5('0x1d')});}else{logger[_0x81b5('0x9')](_0x81b5('0x1e'));return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x1f'),_0x1385c7[_0x81b5('0xc')])})[_0x81b5('0x14')](function(_0x3e1867){logger[_0x81b5('0x9')](_0x81b5('0x20'));return _0x3e1867[_0x81b5('0x21')];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x1f'),_0x1385c7[_0x81b5('0xc')])})[_0x81b5('0x14')](function(_0x2c4c7e){logger[_0x81b5('0x9')](_0x81b5('0x20'));return _0x2c4c7e[_0x81b5('0x21')];});}}function getEndUser(_0x5e2542,_0x37b63a,_0x504fa8){logger['info'](_0x81b5('0x22'),_0x504fa8);return request({'uri':util[_0x81b5('0xa')]('%s/search.json',_0x5e2542[_0x81b5('0xc')]),'qs':{'query':util[_0x81b5('0xa')]('type:user\x20role:end-user\x20phone:%s',_0x504fa8)}})[_0x81b5('0x14')](function(_0x556516){var _0x3cf47;if(_0x556516[_0x81b5('0x23')]['length']){_0x556516[_0x81b5('0x23')]=_[_0x81b5('0x24')](_0x556516['results'],{'suspended':![],'role':_0x81b5('0x25')});if(_0x556516[_0x81b5('0x23')][_0x81b5('0x26')]){_0x3cf47=_[_0x81b5('0x27')](_0x556516[_0x81b5('0x23')]);}}if(_0x3cf47){logger[_0x81b5('0x9')]('Enduser\x20found!');return _0x3cf47;}else{logger[_0x81b5('0x9')](_0x81b5('0x28'));return request({'uri':util['format'](_0x81b5('0x29'),_0x5e2542[_0x81b5('0xc')]),'method':'POST','body':{'user':{'role':_0x81b5('0x25'),'name':util['format'](_0x81b5('0x2a'),_0x37b63a||_0x504fa8),'phone':_0x504fa8}}})[_0x81b5('0x14')](function(_0x2ab31d){logger[_0x81b5('0x9')](_0x81b5('0x2b'));return _0x2ab31d['user'];});}});}function getAuth(_0x1813f6){var _0x36bf90;if(_0x1813f6['authType']==='password'){_0x36bf90=util['format'](_0x81b5('0x2c'),_0x1813f6[_0x81b5('0x2d')],_0x1813f6[_0x81b5('0x2e')]);}else if(_0x1813f6['authType']===_0x81b5('0x2f')){_0x36bf90=util[_0x81b5('0xa')](_0x81b5('0x30'),_0x1813f6[_0x81b5('0x2d')],_0x1813f6[_0x81b5('0x2f')]);}return util['format'](_0x81b5('0x31'),new Buffer(_0x36bf90)[_0x81b5('0x32')](_0x81b5('0x33')));}function request(_0xf651f8){logger[_0x81b5('0x34')]('[HTTP]',JSON[_0x81b5('0x35')](_0xf651f8));return rp(_[_0x81b5('0x5')](_0xf651f8,{'method':_0x81b5('0x36'),'headers':headers,'json':!![]}));}function getTags(_0xca8f87,_0x28777a){var _0x4d83e4=[];if(_0xca8f87&&_0xca8f87[_0x81b5('0x26')]>0x0){_0x4d83e4=_[_0x81b5('0x37')](_0xca8f87,_0x28777a);}return _0x4d83e4;}function getCustomFields(_0x216cc9,_0x2db378){var _0xa7cbc2=[];var _0x24bb89={'custom_fields':[]};if(_0x216cc9[_0x81b5('0x26')]>0x0){_[_0x81b5('0x38')](_0x216cc9,function(_0x41f17d){if(_[_0x81b5('0x39')]([_0x81b5('0x3a'),_0x81b5('0x3b')],_0x41f17d[_0x81b5('0x3c')])&&_0x41f17d[_0x81b5('0x3d')]&&!_0x41f17d[_0x81b5('0x3e')]){_0x24bb89[_0x41f17d[_0x81b5('0x3d')][_0x81b5('0x3f')]()]=_0x41f17d['content'][_0x81b5('0x32')]();}else if(_[_0x81b5('0x39')](['string',_0x81b5('0x3b')],_0x41f17d['type'])&&_0x41f17d[_0x81b5('0x40')]&&_0x41f17d[_0x81b5('0x3e')]){_0x24bb89['custom_fields'][_0x81b5('0x41')]({'id':_0x41f17d['idField'],'value':_0x41f17d[_0x81b5('0x42')][_0x81b5('0x32')]()});}else if(_0x41f17d[_0x81b5('0x3c')]==='variable'&&_0x41f17d['variableName']&&_0x41f17d[_0x81b5('0x40')]&&_0x41f17d['customField']){_0x2db378[_0x41f17d[_0x81b5('0x43')]]&&_0x24bb89[_0x81b5('0x44')][_0x81b5('0x41')]({'id':_0x41f17d[_0x81b5('0x40')],'value':_0x2db378[_0x41f17d[_0x81b5('0x43')]][_0x81b5('0x32')]()});}else if(_0x41f17d[_0x81b5('0x3c')]===_0x81b5('0x45')&&_0x41f17d[_0x81b5('0x46')]&&_0x41f17d[_0x81b5('0x46')]['name']&&_0x41f17d['idField']&&_0x41f17d[_0x81b5('0x3e')]){_0x2db378[_0x41f17d[_0x81b5('0x46')][_0x81b5('0x47')][_0x81b5('0x3f')]()]&&_0x24bb89[_0x81b5('0x44')][_0x81b5('0x41')]({'id':_0x41f17d[_0x81b5('0x40')],'value':_0x2db378[_0x41f17d[_0x81b5('0x46')][_0x81b5('0x47')][_0x81b5('0x3f')]()][_0x81b5('0x32')]()});}});}return _0x24bb89;}exports[_0x81b5('0x48')]=function(_0x27dbd2,_0x2795c9,_0x3f4c34,_0x237525,_0x2ed138,_0x491ec0){var _0x4f46c2,_0x139de2;_0x491ec0['remoteUri']=intUtil[_0x81b5('0x49')](_0x491ec0['remoteUri']);_0x491ec0[_0x81b5('0x4a')]=intUtil[_0x81b5('0x49')](_0x491ec0[_0x81b5('0x4a')]);if(_0x2ed138&&_0x2ed138[_0x81b5('0x4b')]){logger[_0x81b5('0x9')]('[QUEUE]','Recording\x20is\x20enabled!');_0x2795c9[_0x81b5('0x4c')]=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x491ec0['serverUrl'],_0x2795c9[_0x81b5('0x4e')],md5(_0x2795c9[_0x81b5('0x4e')]));}else{_0x2795c9[_0x81b5('0x4c')]='';}headers[_0x81b5('0x4f')]=getAuth(_0x491ec0);return getUser(_0x491ec0,_0x237525[_0x81b5('0x50')])['then'](function(_0x2da034){_0x4f46c2=_0x2da034;logger[_0x81b5('0x9')](_0x81b5('0x51'),_0x4f46c2['id']);return getEndUser(_0x491ec0,_0x2795c9[_0x81b5('0x52')],_0x2795c9['calleridnum']);})['then'](function(_0x5b5331){_0x139de2=_0x5b5331;logger[_0x81b5('0x9')](_0x81b5('0x53'),_0x139de2['id']);return getTicket(_0x491ec0,_0x4f46c2,_0x139de2,_0x3f4c34,_0x2795c9);})[_0x81b5('0x14')](function(_0x321c1b){if(_0x321c1b){logger['info']('The\x20Ticket\x20ID\x20is:',_0x321c1b['id']);switch(_0x491ec0['type']){case _0x81b5('0x54'):logger[_0x81b5('0x9')](_0x81b5('0x55'),_0x81b5('0x56'));return request({'uri':util[_0x81b5('0xa')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x491ec0['remoteUri'],_0x4f46c2['id'],_0x321c1b['id']),'method':'POST'});case _0x81b5('0x57'):logger['info']('[QUEUE]',_0x81b5('0x58'));emit(util['format']('user:%s',_0x237525['name']),_0x81b5('0x59'),{'uri':util[_0x81b5('0xa')]('%s/agent/tickets/%s',_0x491ec0[_0x81b5('0xc')]['replace'](_0x81b5('0x5a'),''),_0x321c1b['id'])});break;default:logger[_0x81b5('0x5b')](_0x81b5('0x55'),_0x81b5('0x5c'));}}})[_0x81b5('0x5d')](function(_0x3d2c8f){logger['error']('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0x81b5('0x5e')](_0x3d2c8f,{'showHidden':!![],'depth':null}));});};exports[_0x81b5('0x5f')]=function(_0x53f175,_0x451df7,_0x5725ab,_0x46ca91,_0x330000,_0x3b09d4,_0x5ef622){var _0xada1cb,_0x517325;_0x3b09d4[_0x81b5('0xc')]=intUtil[_0x81b5('0x49')](_0x3b09d4[_0x81b5('0xc')]);_0x3b09d4[_0x81b5('0x4a')]=intUtil[_0x81b5('0x49')](_0x3b09d4['serverUrl']);if(_0x5ef622&&_0x5ef622['recordingFormat']&&_0x5ef622[_0x81b5('0x60')]!=='none'){logger[_0x81b5('0x9')]('[OUTBOUND]',_0x81b5('0x61'));_0x451df7[_0x81b5('0x4c')]=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x3b09d4['serverUrl'],_0x451df7['uniqueid'],md5(_0x451df7[_0x81b5('0x4e')]));}headers[_0x81b5('0x4f')]=getAuth(_0x3b09d4);return getUser(_0x3b09d4,_0x46ca91[_0x81b5('0x50')])[_0x81b5('0x14')](function(_0x5a9586){_0xada1cb=_0x5a9586;logger['info'](_0x81b5('0x51'),_0xada1cb['id']);return getEndUser(_0x3b09d4,_0x451df7[_0x81b5('0x62')],_0x451df7[_0x81b5('0x63')]);})[_0x81b5('0x14')](function(_0xbd87ae){_0x517325=_0xbd87ae;logger[_0x81b5('0x9')](_0x81b5('0x53'),_0x517325['id']);return getTicket(_0x3b09d4,_0xada1cb,_0x517325,_0x5725ab,_0x451df7);})['then'](function(_0x3c2285){if(_0x3c2285){logger[_0x81b5('0x9')](_0x81b5('0x64'),_0x3c2285['id']);switch(_0x3b09d4[_0x81b5('0x3c')]){case _0x81b5('0x54'):logger[_0x81b5('0x9')](_0x81b5('0x65'),_0x81b5('0x56'));return request({'uri':util['format'](_0x81b5('0x66'),_0x3b09d4[_0x81b5('0xc')],_0xada1cb['id'],_0x3c2285['id']),'method':_0x81b5('0xd')});case _0x81b5('0x57'):logger[_0x81b5('0x9')](_0x81b5('0x65'),_0x81b5('0x58'));emit(util['format']('user:%s',_0x46ca91[_0x81b5('0x47')]),_0x81b5('0x59'),{'uri':util[_0x81b5('0xa')](_0x81b5('0x67'),_0x3b09d4[_0x81b5('0xc')][_0x81b5('0x68')]('/api/v2',''),_0x3c2285['id'])});break;default:logger[_0x81b5('0x5b')](_0x81b5('0x65'),_0x81b5('0x5c'));}}})[_0x81b5('0x5d')](function(_0x3909c8){logger['error']('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0x81b5('0x5e')](_0x3909c8,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x57d61c,_0x5c364e,_0x1a9a9c,_0x53de0b,_0x5e0454,_0x34b51d){var _0xf0db4d,_0x1cb002;_0x34b51d[_0x81b5('0xc')]=intUtil[_0x81b5('0x49')](_0x34b51d['remoteUri']);_0x34b51d[_0x81b5('0x4a')]=intUtil['stripTrailingSlash'](_0x34b51d[_0x81b5('0x4a')]);if(_0x5e0454&&_0x5e0454[_0x81b5('0x4b')]){logger[_0x81b5('0x9')]('['+_0x5c364e['lastevent'][_0x81b5('0x69')]()+']',_0x81b5('0x61'));_0x5c364e['recordingURL']=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x34b51d[_0x81b5('0x4a')],_0x5c364e[_0x81b5('0x4e')],md5(_0x5c364e['uniqueid']));}else{_0x5c364e['recordingURL']='';}headers['Authorization']=getAuth(_0x34b51d);return getUser(_0x34b51d)[_0x81b5('0x14')](function(_0x3b662c){_0xf0db4d=_0x3b662c;logger[_0x81b5('0x9')](_0x81b5('0x51'),_0xf0db4d['id']);return getEndUser(_0x34b51d,_0x5c364e['calleridname'],_0x5c364e[_0x81b5('0x6a')]);})[_0x81b5('0x14')](function(_0x3e25d6){_0x1cb002=_0x3e25d6;logger[_0x81b5('0x9')]('The\x20Enduser\x20ID\x20is:',_0x1cb002['id']);return getTicket(_0x34b51d,_0xf0db4d,_0x1cb002,_0x1a9a9c,_0x5c364e);})['then'](function(_0x23a746){if(_0x23a746){logger[_0x81b5('0x9')]('The\x20Ticket\x20ID\x20is:',_0x23a746['id']);}})[_0x81b5('0x5d')](function(_0x106880){logger['error']('['+_0x5c364e[_0x81b5('0x6b')][_0x81b5('0x69')]()+']'+_0x81b5('0x6c'),util[_0x81b5('0x5e')](_0x106880,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff