// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x5646=['[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','unmanaged','monitor_format','lastevent','toUpperCase','calleridnum','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','ioredis','zendesk','redis','defaults','localhost','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','getString','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','type:user\x20role:end-user\x20phone:%s','end-user','length','first','Enduser\x20found!','%s/users.json','Enduser\x20created.','authType','password','%s:%s','username','%s/token:%s','token','toString','debug','[HTTP]','stringify','GET','map','forEach','type','string','nameField','customField','toLowerCase','content','idField','custom_fields','push','variable','variableName','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','user:%s','trigger:browser:url','%s/agent/tickets/%s','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','outbound','recordingFormat','none','[OUTBOUND]','Authorization','email','destcalleridname','destcalleridnum','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...'];(function(_0xa7c20e,_0x106202){var _0x53cddf=function(_0x2410ae){while(--_0x2410ae){_0xa7c20e['push'](_0xa7c20e['shift']());}};_0x53cddf(++_0x106202);}(_0x5646,0x1b8));var _0x6564=function(_0x2b4448,_0x5bcc69){_0x2b4448=_0x2b4448-0x0;var _0xb4b465=_0x5646[_0x2b4448];return _0xb4b465;};'use strict';var _=require(_0x6564('0x0'));var rp=require(_0x6564('0x1'));var md5=require(_0x6564('0x2'));var util=require(_0x6564('0x3'));var Redis=require(_0x6564('0x4'));var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0x6564('0x5'));config[_0x6564('0x6')]=_[_0x6564('0x7')](config['redis'],{'host':_0x6564('0x8'),'port':0x18eb});var io=require(_0x6564('0x9'))(new Redis(config[_0x6564('0x6')]));function emit(_0x296800,_0x308026,_0x4b6c9f){io['to'](_0x296800)['emit'](_0x308026,_0x4b6c9f);}var headers={'Content-Type':_0x6564('0xa'),'Accept':'application/json'};function getTicket(_0x4826cf,_0x3d10c2,_0x5da893,_0x5d13fb,_0x12d7d2){logger[_0x6564('0xb')](_0x6564('0xc'));return request({'uri':util[_0x6564('0xd')](_0x6564('0xe'),_0x4826cf[_0x6564('0xf')]),'method':_0x6564('0x10'),'body':{'ticket':_[_0x6564('0x11')]({'requester_id':_0x5da893['id'],'submitter_id':_0x3d10c2?_0x3d10c2['id']:undefined,'assignee_id':_0x3d10c2?_0x3d10c2['id']:undefined,'tags':getTags(_0x5d13fb['Tags'],'name'),'subject':intUtil[_0x6564('0x12')](_0x5d13fb['Subjects'],_0x12d7d2,'\x20'),'description':intUtil['getString'](_0x5d13fb[_0x6564('0x13')],_0x12d7d2,'\x0a'),'comment':{'public':![],'body':intUtil[_0x6564('0x12')](_0x5d13fb[_0x6564('0x13')],_0x12d7d2,'\x0a')}},getCustomFields(_0x5d13fb[_0x6564('0x14')],_0x12d7d2))}})[_0x6564('0x15')](function(_0x3c69a2){logger['info'](_0x6564('0x16'));return _0x3c69a2[_0x6564('0x17')];});}function getUser(_0x509330,_0x42811a){if(intUtil[_0x6564('0x18')](_0x42811a)){logger[_0x6564('0xb')](_0x6564('0x19'),_0x42811a);return request({'uri':util[_0x6564('0xd')](_0x6564('0x1a'),_0x509330[_0x6564('0xf')]),'qs':{'query':util['format'](_0x6564('0x1b'),_0x42811a)}})['then'](function(_0x376a42){if(_0x376a42[_0x6564('0x1c')]){logger[_0x6564('0xb')](_0x6564('0x1d'));return _['find'](_0x376a42[_0x6564('0x1e')],{'email':_0x42811a,'role':_0x6564('0x1f')});}else{logger[_0x6564('0xb')](_0x6564('0x20'));return request({'uri':util[_0x6564('0xd')](_0x6564('0x21'),_0x509330['remoteUri'])})[_0x6564('0x15')](function(_0xbc75bb){logger[_0x6564('0xb')](_0x6564('0x22'));return _0xbc75bb['user'];});}});}else{logger[_0x6564('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x6564('0xd')](_0x6564('0x21'),_0x509330[_0x6564('0xf')])})[_0x6564('0x15')](function(_0x9f1920){logger[_0x6564('0xb')](_0x6564('0x22'));return _0x9f1920[_0x6564('0x23')];});}}function getEndUser(_0x4c6c8e,_0x5b064d,_0x4775a2){logger[_0x6564('0xb')]('Searching\x20enduser\x20with\x20phone',_0x4775a2);return request({'uri':util['format'](_0x6564('0x1a'),_0x4c6c8e[_0x6564('0xf')]),'qs':{'query':util['format'](_0x6564('0x24'),_0x4775a2)}})[_0x6564('0x15')](function(_0x4564bc){var _0x459b27;if(_0x4564bc[_0x6564('0x1e')]['length']){_0x4564bc[_0x6564('0x1e')]=_['filter'](_0x4564bc[_0x6564('0x1e')],{'suspended':![],'role':_0x6564('0x25')});if(_0x4564bc[_0x6564('0x1e')][_0x6564('0x26')]){_0x459b27=_[_0x6564('0x27')](_0x4564bc[_0x6564('0x1e')]);}}if(_0x459b27){logger[_0x6564('0xb')](_0x6564('0x28'));return _0x459b27;}else{logger[_0x6564('0xb')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x6564('0xd')](_0x6564('0x29'),_0x4c6c8e[_0x6564('0xf')]),'method':_0x6564('0x10'),'body':{'user':{'role':_0x6564('0x25'),'name':util[_0x6564('0xd')]('Caller\x20-\x20%s',_0x5b064d||_0x4775a2),'phone':_0x4775a2}}})[_0x6564('0x15')](function(_0x1bc8ea){logger['info'](_0x6564('0x2a'));return _0x1bc8ea['user'];});}});}function getAuth(_0x4007b0){var _0x1bfa1f;if(_0x4007b0[_0x6564('0x2b')]===_0x6564('0x2c')){_0x1bfa1f=util['format'](_0x6564('0x2d'),_0x4007b0[_0x6564('0x2e')],_0x4007b0[_0x6564('0x2c')]);}else if(_0x4007b0[_0x6564('0x2b')]==='token'){_0x1bfa1f=util[_0x6564('0xd')](_0x6564('0x2f'),_0x4007b0[_0x6564('0x2e')],_0x4007b0[_0x6564('0x30')]);}return util[_0x6564('0xd')]('Basic\x20%s',new Buffer(_0x1bfa1f)[_0x6564('0x31')]('base64'));}function request(_0x5d1fba){logger[_0x6564('0x32')](_0x6564('0x33'),JSON[_0x6564('0x34')](_0x5d1fba));return rp(_[_0x6564('0x7')](_0x5d1fba,{'method':_0x6564('0x35'),'headers':headers,'json':!![]}));}function getTags(_0x363ca9,_0x329ee8){var _0x2b6d8f=[];if(_0x363ca9&&_0x363ca9[_0x6564('0x26')]>0x0){_0x2b6d8f=_[_0x6564('0x36')](_0x363ca9,_0x329ee8);}return _0x2b6d8f;}function getCustomFields(_0x1b6c43,_0x140cfa){var _0x2952ed=[];var _0x49b95d={'custom_fields':[]};if(_0x1b6c43['length']>0x0){_[_0x6564('0x37')](_0x1b6c43,function(_0x521621){if(_0x521621[_0x6564('0x38')]===_0x6564('0x39')&&_0x521621[_0x6564('0x3a')]&&!_0x521621[_0x6564('0x3b')]){_0x49b95d[_0x521621[_0x6564('0x3a')][_0x6564('0x3c')]()]=_0x521621[_0x6564('0x3d')]['toString']();}else if(_0x521621[_0x6564('0x38')]===_0x6564('0x39')&&_0x521621[_0x6564('0x3e')]&&_0x521621[_0x6564('0x3b')]){_0x49b95d[_0x6564('0x3f')][_0x6564('0x40')]({'id':_0x521621[_0x6564('0x3e')],'value':_0x521621[_0x6564('0x3d')][_0x6564('0x31')]()});}else if(_0x521621[_0x6564('0x38')]===_0x6564('0x41')&&_0x521621[_0x6564('0x42')]&&_0x521621[_0x6564('0x3e')]&&_0x521621[_0x6564('0x3b')]){_0x140cfa[_0x521621[_0x6564('0x42')]]&&_0x49b95d['custom_fields']['push']({'id':_0x521621[_0x6564('0x3e')],'value':_0x140cfa[_0x521621[_0x6564('0x42')]][_0x6564('0x31')]()});}else if(_0x521621['type']===_0x6564('0x43')&&_0x521621['Variable']&&_0x521621[_0x6564('0x44')]['name']&&_0x521621[_0x6564('0x3e')]&&_0x521621[_0x6564('0x3b')]){_0x140cfa[_0x521621[_0x6564('0x44')][_0x6564('0x45')][_0x6564('0x3c')]()]&&_0x49b95d[_0x6564('0x3f')][_0x6564('0x40')]({'id':_0x521621[_0x6564('0x3e')],'value':_0x140cfa[_0x521621['Variable'][_0x6564('0x45')][_0x6564('0x3c')]()][_0x6564('0x31')]()});}});}return _0x49b95d;}exports[_0x6564('0x46')]=function(_0x568118,_0x2d1ae2,_0x400e04,_0x1fcf8d,_0x4a02d1,_0x5bc47f){var _0x31da2f,_0x58b77b;_0x5bc47f[_0x6564('0xf')]=intUtil[_0x6564('0x47')](_0x5bc47f[_0x6564('0xf')]);_0x5bc47f[_0x6564('0x48')]=intUtil[_0x6564('0x47')](_0x5bc47f['serverUrl']);if(_0x4a02d1&&_0x4a02d1['monitor_format']){logger['info'](_0x6564('0x49'),_0x6564('0x4a'));_0x2d1ae2[_0x6564('0x4b')]=util[_0x6564('0xd')](_0x6564('0x4c'),_0x5bc47f[_0x6564('0x48')],_0x2d1ae2[_0x6564('0x4d')],md5(_0x2d1ae2[_0x6564('0x4d')]));}else{_0x2d1ae2[_0x6564('0x4b')]='';}headers['Authorization']=getAuth(_0x5bc47f);return getUser(_0x5bc47f,_0x1fcf8d['email'])[_0x6564('0x15')](function(_0x16cee4){_0x31da2f=_0x16cee4;logger[_0x6564('0xb')](_0x6564('0x4e'),_0x31da2f['id']);return getEndUser(_0x5bc47f,_0x2d1ae2['calleridname'],_0x2d1ae2['calleridnum']);})['then'](function(_0x1c7920){_0x58b77b=_0x1c7920;logger[_0x6564('0xb')](_0x6564('0x4f'),_0x58b77b['id']);return getTicket(_0x5bc47f,_0x31da2f,_0x58b77b,_0x400e04,_0x2d1ae2);})[_0x6564('0x15')](function(_0x2e6c7f){if(_0x2e6c7f){logger[_0x6564('0xb')](_0x6564('0x50'),_0x2e6c7f['id']);switch(_0x5bc47f[_0x6564('0x38')]){case'integrationTab':logger['info'](_0x6564('0x49'),_0x6564('0x51'));return request({'uri':util['format'](_0x6564('0x52'),_0x5bc47f['remoteUri'],_0x31da2f['id'],_0x2e6c7f['id']),'method':_0x6564('0x10')});case _0x6564('0x53'):logger[_0x6564('0xb')](_0x6564('0x49'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0x6564('0x54'),_0x1fcf8d[_0x6564('0x45')]),_0x6564('0x55'),{'uri':util[_0x6564('0xd')](_0x6564('0x56'),_0x5bc47f[_0x6564('0xf')]['replace'](_0x6564('0x57'),''),_0x2e6c7f['id'])});break;default:logger[_0x6564('0x58')](_0x6564('0x49'),_0x6564('0x59'));}}})[_0x6564('0x5a')](function(_0x1acccb){logger['error']('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x1acccb,{'showHidden':!![],'depth':null}));});};exports[_0x6564('0x5b')]=function(_0x4d0002,_0x4f8771,_0x175bce,_0x40001d,_0x20ce34,_0xa1e2c6,_0x114e11){var _0x5f5079,_0x46baac;_0xa1e2c6[_0x6564('0xf')]=intUtil[_0x6564('0x47')](_0xa1e2c6[_0x6564('0xf')]);_0xa1e2c6[_0x6564('0x48')]=intUtil[_0x6564('0x47')](_0xa1e2c6[_0x6564('0x48')]);if(_0x114e11&&_0x114e11['recordingFormat']&&_0x114e11[_0x6564('0x5c')]!==_0x6564('0x5d')){logger[_0x6564('0xb')](_0x6564('0x5e'),_0x6564('0x4a'));_0x4f8771[_0x6564('0x4b')]=util[_0x6564('0xd')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0xa1e2c6[_0x6564('0x48')],_0x4f8771[_0x6564('0x4d')],md5(_0x4f8771[_0x6564('0x4d')]));}headers[_0x6564('0x5f')]=getAuth(_0xa1e2c6);return getUser(_0xa1e2c6,_0x40001d[_0x6564('0x60')])[_0x6564('0x15')](function(_0x3dc2fe){_0x5f5079=_0x3dc2fe;logger['info'](_0x6564('0x4e'),_0x5f5079['id']);return getEndUser(_0xa1e2c6,_0x4f8771[_0x6564('0x61')],_0x4f8771[_0x6564('0x62')]);})[_0x6564('0x15')](function(_0xa3336a){_0x46baac=_0xa3336a;logger[_0x6564('0xb')](_0x6564('0x4f'),_0x46baac['id']);return getTicket(_0xa1e2c6,_0x5f5079,_0x46baac,_0x175bce,_0x4f8771);})[_0x6564('0x15')](function(_0x4a8772){if(_0x4a8772){logger[_0x6564('0xb')](_0x6564('0x50'),_0x4a8772['id']);switch(_0xa1e2c6['type']){case'integrationTab':logger[_0x6564('0xb')](_0x6564('0x5e'),_0x6564('0x51'));return request({'uri':util[_0x6564('0xd')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0xa1e2c6[_0x6564('0xf')],_0x5f5079['id'],_0x4a8772['id']),'method':_0x6564('0x10')});case _0x6564('0x53'):logger[_0x6564('0xb')](_0x6564('0x5e'),_0x6564('0x63'));emit(util[_0x6564('0xd')](_0x6564('0x54'),_0x40001d['name']),_0x6564('0x55'),{'uri':util[_0x6564('0xd')](_0x6564('0x56'),_0xa1e2c6[_0x6564('0xf')]['replace'](_0x6564('0x57'),''),_0x4a8772['id'])});break;default:logger[_0x6564('0x58')](_0x6564('0x5e'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x6564('0x5a')](function(_0x3609f6){logger[_0x6564('0x58')](_0x6564('0x64'),util[_0x6564('0x65')](_0x3609f6,{'showHidden':!![],'depth':null}));});};exports[_0x6564('0x66')]=function(_0x10a730,_0x4ebfb4,_0x3dd39c,_0x4a348f,_0x5e8dcf,_0x21d855){var _0x42b149,_0x4d0f32;_0x21d855[_0x6564('0xf')]=intUtil[_0x6564('0x47')](_0x21d855[_0x6564('0xf')]);_0x21d855[_0x6564('0x48')]=intUtil['stripTrailingSlash'](_0x21d855[_0x6564('0x48')]);if(_0x5e8dcf&&_0x5e8dcf[_0x6564('0x67')]){logger[_0x6564('0xb')]('['+_0x4ebfb4[_0x6564('0x68')][_0x6564('0x69')]()+']',_0x6564('0x4a'));_0x4ebfb4[_0x6564('0x4b')]=util[_0x6564('0xd')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x21d855[_0x6564('0x48')],_0x4ebfb4['uniqueid'],md5(_0x4ebfb4[_0x6564('0x4d')]));}else{_0x4ebfb4['recordingURL']='';}headers[_0x6564('0x5f')]=getAuth(_0x21d855);return getUser(_0x21d855)[_0x6564('0x15')](function(_0x4fea1b){_0x42b149=_0x4fea1b;logger[_0x6564('0xb')](_0x6564('0x4e'),_0x42b149['id']);return getEndUser(_0x21d855,_0x4ebfb4['calleridname'],_0x4ebfb4[_0x6564('0x6a')]);})[_0x6564('0x15')](function(_0x31d880){_0x4d0f32=_0x31d880;logger[_0x6564('0xb')](_0x6564('0x4f'),_0x4d0f32['id']);return getTicket(_0x21d855,_0x42b149,_0x4d0f32,_0x3dd39c,_0x4ebfb4);})[_0x6564('0x15')](function(_0x1f9af0){if(_0x1f9af0){logger[_0x6564('0xb')]('The\x20Ticket\x20ID\x20is:',_0x1f9af0['id']);}})['catch'](function(_0x53ad39){logger[_0x6564('0x58')]('['+_0x4ebfb4[_0x6564('0x68')][_0x6564('0x69')]()+']'+_0x6564('0x6b'),util[_0x6564('0x65')](_0x53ad39,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x1b58=['picklist','type','nameField','customField','toLowerCase','idField','push','content','variableName','custom_fields','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','inspect','outbound','recordingFormat','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','%s/channels/voice/agents/%d/tickets/%d/display.json','%s/agent/tickets/%s','replace','toUpperCase','calleridnum','lastevent','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','ioredis','../../../../config/environment','redis','defaults','localhost','socket.io-emitter','application/json','info','format','%s/tickets.json','remoteUri','POST','merge','Tags','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','count','Agent\x20found!','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','results','filter','end-user','length','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','%s:%s','username','password','token','%s/token:%s','Basic\x20%s','toString','base64','debug','stringify','GET','map','forEach','includes','string'];(function(_0x3216ed,_0x1b78ae){var _0x1f7305=function(_0x5b4522){while(--_0x5b4522){_0x3216ed['push'](_0x3216ed['shift']());}};_0x1f7305(++_0x1b78ae);}(_0x1b58,0x9f));var _0x81b5=function(_0x5750fa,_0x57c0df){_0x5750fa=_0x5750fa-0x0;var _0x2aeb4e=_0x1b58[_0x5750fa];return _0x2aeb4e;};'use strict';var _=require('lodash');var rp=require(_0x81b5('0x0'));var md5=require(_0x81b5('0x1'));var util=require('util');var Redis=require(_0x81b5('0x2'));var intUtil=require('./util');var config=require(_0x81b5('0x3'));var logger=require('../../../../config/logger')('zendesk');config[_0x81b5('0x4')]=_[_0x81b5('0x5')](config[_0x81b5('0x4')],{'host':_0x81b5('0x6'),'port':0x18eb});var io=require(_0x81b5('0x7'))(new Redis(config[_0x81b5('0x4')]));function emit(_0x4edfc5,_0xfc6eb4,_0x4ce18a){io['to'](_0x4edfc5)['emit'](_0xfc6eb4,_0x4ce18a);}var headers={'Content-Type':'application/json','Accept':_0x81b5('0x8')};function getTicket(_0x5c8c9a,_0x10df74,_0x40bc65,_0x5769dd,_0x377d7c){logger[_0x81b5('0x9')]('Creating\x20new\x20ticket...');return request({'uri':util[_0x81b5('0xa')](_0x81b5('0xb'),_0x5c8c9a[_0x81b5('0xc')]),'method':_0x81b5('0xd'),'body':{'ticket':_[_0x81b5('0xe')]({'requester_id':_0x40bc65['id'],'submitter_id':_0x10df74?_0x10df74['id']:undefined,'assignee_id':_0x10df74?_0x10df74['id']:undefined,'tags':getTags(_0x5769dd[_0x81b5('0xf')],'name'),'subject':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x11')],_0x377d7c,'\x20'),'description':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x12')],_0x377d7c,'\x0a'),'comment':{'public':![],'body':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x12')],_0x377d7c,'\x0a')}},getCustomFields(_0x5769dd[_0x81b5('0x13')],_0x377d7c))}})[_0x81b5('0x14')](function(_0x5a6277){logger[_0x81b5('0x9')](_0x81b5('0x15'));return _0x5a6277[_0x81b5('0x16')];});}function getUser(_0x1385c7,_0x3de0c9){if(intUtil[_0x81b5('0x17')](_0x3de0c9)){logger[_0x81b5('0x9')](_0x81b5('0x18'),_0x3de0c9);return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x19'),_0x1385c7[_0x81b5('0xc')]),'qs':{'query':util['format']('type:user\x20role:agent\x20email:%s',_0x3de0c9)}})[_0x81b5('0x14')](function(_0x5982df){if(_0x5982df[_0x81b5('0x1a')]){logger['info'](_0x81b5('0x1b'));return _[_0x81b5('0x1c')](_0x5982df['results'],{'email':_0x3de0c9,'role':_0x81b5('0x1d')});}else{logger[_0x81b5('0x9')](_0x81b5('0x1e'));return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x1f'),_0x1385c7[_0x81b5('0xc')])})[_0x81b5('0x14')](function(_0x3e1867){logger[_0x81b5('0x9')](_0x81b5('0x20'));return _0x3e1867[_0x81b5('0x21')];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x1f'),_0x1385c7[_0x81b5('0xc')])})[_0x81b5('0x14')](function(_0x2c4c7e){logger[_0x81b5('0x9')](_0x81b5('0x20'));return _0x2c4c7e[_0x81b5('0x21')];});}}function getEndUser(_0x5e2542,_0x37b63a,_0x504fa8){logger['info'](_0x81b5('0x22'),_0x504fa8);return request({'uri':util[_0x81b5('0xa')]('%s/search.json',_0x5e2542[_0x81b5('0xc')]),'qs':{'query':util[_0x81b5('0xa')]('type:user\x20role:end-user\x20phone:%s',_0x504fa8)}})[_0x81b5('0x14')](function(_0x556516){var _0x3cf47;if(_0x556516[_0x81b5('0x23')]['length']){_0x556516[_0x81b5('0x23')]=_[_0x81b5('0x24')](_0x556516['results'],{'suspended':![],'role':_0x81b5('0x25')});if(_0x556516[_0x81b5('0x23')][_0x81b5('0x26')]){_0x3cf47=_[_0x81b5('0x27')](_0x556516[_0x81b5('0x23')]);}}if(_0x3cf47){logger[_0x81b5('0x9')]('Enduser\x20found!');return _0x3cf47;}else{logger[_0x81b5('0x9')](_0x81b5('0x28'));return request({'uri':util['format'](_0x81b5('0x29'),_0x5e2542[_0x81b5('0xc')]),'method':'POST','body':{'user':{'role':_0x81b5('0x25'),'name':util['format'](_0x81b5('0x2a'),_0x37b63a||_0x504fa8),'phone':_0x504fa8}}})[_0x81b5('0x14')](function(_0x2ab31d){logger[_0x81b5('0x9')](_0x81b5('0x2b'));return _0x2ab31d['user'];});}});}function getAuth(_0x1813f6){var _0x36bf90;if(_0x1813f6['authType']==='password'){_0x36bf90=util['format'](_0x81b5('0x2c'),_0x1813f6[_0x81b5('0x2d')],_0x1813f6[_0x81b5('0x2e')]);}else if(_0x1813f6['authType']===_0x81b5('0x2f')){_0x36bf90=util[_0x81b5('0xa')](_0x81b5('0x30'),_0x1813f6[_0x81b5('0x2d')],_0x1813f6[_0x81b5('0x2f')]);}return util['format'](_0x81b5('0x31'),new Buffer(_0x36bf90)[_0x81b5('0x32')](_0x81b5('0x33')));}function request(_0xf651f8){logger[_0x81b5('0x34')]('[HTTP]',JSON[_0x81b5('0x35')](_0xf651f8));return rp(_[_0x81b5('0x5')](_0xf651f8,{'method':_0x81b5('0x36'),'headers':headers,'json':!![]}));}function getTags(_0xca8f87,_0x28777a){var _0x4d83e4=[];if(_0xca8f87&&_0xca8f87[_0x81b5('0x26')]>0x0){_0x4d83e4=_[_0x81b5('0x37')](_0xca8f87,_0x28777a);}return _0x4d83e4;}function getCustomFields(_0x216cc9,_0x2db378){var _0xa7cbc2=[];var _0x24bb89={'custom_fields':[]};if(_0x216cc9[_0x81b5('0x26')]>0x0){_[_0x81b5('0x38')](_0x216cc9,function(_0x41f17d){if(_[_0x81b5('0x39')]([_0x81b5('0x3a'),_0x81b5('0x3b')],_0x41f17d[_0x81b5('0x3c')])&&_0x41f17d[_0x81b5('0x3d')]&&!_0x41f17d[_0x81b5('0x3e')]){_0x24bb89[_0x41f17d[_0x81b5('0x3d')][_0x81b5('0x3f')]()]=_0x41f17d['content'][_0x81b5('0x32')]();}else if(_[_0x81b5('0x39')](['string',_0x81b5('0x3b')],_0x41f17d['type'])&&_0x41f17d[_0x81b5('0x40')]&&_0x41f17d[_0x81b5('0x3e')]){_0x24bb89['custom_fields'][_0x81b5('0x41')]({'id':_0x41f17d['idField'],'value':_0x41f17d[_0x81b5('0x42')][_0x81b5('0x32')]()});}else if(_0x41f17d[_0x81b5('0x3c')]==='variable'&&_0x41f17d['variableName']&&_0x41f17d[_0x81b5('0x40')]&&_0x41f17d['customField']){_0x2db378[_0x41f17d[_0x81b5('0x43')]]&&_0x24bb89[_0x81b5('0x44')][_0x81b5('0x41')]({'id':_0x41f17d[_0x81b5('0x40')],'value':_0x2db378[_0x41f17d[_0x81b5('0x43')]][_0x81b5('0x32')]()});}else if(_0x41f17d[_0x81b5('0x3c')]===_0x81b5('0x45')&&_0x41f17d[_0x81b5('0x46')]&&_0x41f17d[_0x81b5('0x46')]['name']&&_0x41f17d['idField']&&_0x41f17d[_0x81b5('0x3e')]){_0x2db378[_0x41f17d[_0x81b5('0x46')][_0x81b5('0x47')][_0x81b5('0x3f')]()]&&_0x24bb89[_0x81b5('0x44')][_0x81b5('0x41')]({'id':_0x41f17d[_0x81b5('0x40')],'value':_0x2db378[_0x41f17d[_0x81b5('0x46')][_0x81b5('0x47')][_0x81b5('0x3f')]()][_0x81b5('0x32')]()});}});}return _0x24bb89;}exports[_0x81b5('0x48')]=function(_0x27dbd2,_0x2795c9,_0x3f4c34,_0x237525,_0x2ed138,_0x491ec0){var _0x4f46c2,_0x139de2;_0x491ec0['remoteUri']=intUtil[_0x81b5('0x49')](_0x491ec0['remoteUri']);_0x491ec0[_0x81b5('0x4a')]=intUtil[_0x81b5('0x49')](_0x491ec0[_0x81b5('0x4a')]);if(_0x2ed138&&_0x2ed138[_0x81b5('0x4b')]){logger[_0x81b5('0x9')]('[QUEUE]','Recording\x20is\x20enabled!');_0x2795c9[_0x81b5('0x4c')]=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x491ec0['serverUrl'],_0x2795c9[_0x81b5('0x4e')],md5(_0x2795c9[_0x81b5('0x4e')]));}else{_0x2795c9[_0x81b5('0x4c')]='';}headers[_0x81b5('0x4f')]=getAuth(_0x491ec0);return getUser(_0x491ec0,_0x237525[_0x81b5('0x50')])['then'](function(_0x2da034){_0x4f46c2=_0x2da034;logger[_0x81b5('0x9')](_0x81b5('0x51'),_0x4f46c2['id']);return getEndUser(_0x491ec0,_0x2795c9[_0x81b5('0x52')],_0x2795c9['calleridnum']);})['then'](function(_0x5b5331){_0x139de2=_0x5b5331;logger[_0x81b5('0x9')](_0x81b5('0x53'),_0x139de2['id']);return getTicket(_0x491ec0,_0x4f46c2,_0x139de2,_0x3f4c34,_0x2795c9);})[_0x81b5('0x14')](function(_0x321c1b){if(_0x321c1b){logger['info']('The\x20Ticket\x20ID\x20is:',_0x321c1b['id']);switch(_0x491ec0['type']){case _0x81b5('0x54'):logger[_0x81b5('0x9')](_0x81b5('0x55'),_0x81b5('0x56'));return request({'uri':util[_0x81b5('0xa')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x491ec0['remoteUri'],_0x4f46c2['id'],_0x321c1b['id']),'method':'POST'});case _0x81b5('0x57'):logger['info']('[QUEUE]',_0x81b5('0x58'));emit(util['format']('user:%s',_0x237525['name']),_0x81b5('0x59'),{'uri':util[_0x81b5('0xa')]('%s/agent/tickets/%s',_0x491ec0[_0x81b5('0xc')]['replace'](_0x81b5('0x5a'),''),_0x321c1b['id'])});break;default:logger[_0x81b5('0x5b')](_0x81b5('0x55'),_0x81b5('0x5c'));}}})[_0x81b5('0x5d')](function(_0x3d2c8f){logger['error']('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0x81b5('0x5e')](_0x3d2c8f,{'showHidden':!![],'depth':null}));});};exports[_0x81b5('0x5f')]=function(_0x53f175,_0x451df7,_0x5725ab,_0x46ca91,_0x330000,_0x3b09d4,_0x5ef622){var _0xada1cb,_0x517325;_0x3b09d4[_0x81b5('0xc')]=intUtil[_0x81b5('0x49')](_0x3b09d4[_0x81b5('0xc')]);_0x3b09d4[_0x81b5('0x4a')]=intUtil[_0x81b5('0x49')](_0x3b09d4['serverUrl']);if(_0x5ef622&&_0x5ef622['recordingFormat']&&_0x5ef622[_0x81b5('0x60')]!=='none'){logger[_0x81b5('0x9')]('[OUTBOUND]',_0x81b5('0x61'));_0x451df7[_0x81b5('0x4c')]=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x3b09d4['serverUrl'],_0x451df7['uniqueid'],md5(_0x451df7[_0x81b5('0x4e')]));}headers[_0x81b5('0x4f')]=getAuth(_0x3b09d4);return getUser(_0x3b09d4,_0x46ca91[_0x81b5('0x50')])[_0x81b5('0x14')](function(_0x5a9586){_0xada1cb=_0x5a9586;logger['info'](_0x81b5('0x51'),_0xada1cb['id']);return getEndUser(_0x3b09d4,_0x451df7[_0x81b5('0x62')],_0x451df7[_0x81b5('0x63')]);})[_0x81b5('0x14')](function(_0xbd87ae){_0x517325=_0xbd87ae;logger[_0x81b5('0x9')](_0x81b5('0x53'),_0x517325['id']);return getTicket(_0x3b09d4,_0xada1cb,_0x517325,_0x5725ab,_0x451df7);})['then'](function(_0x3c2285){if(_0x3c2285){logger[_0x81b5('0x9')](_0x81b5('0x64'),_0x3c2285['id']);switch(_0x3b09d4[_0x81b5('0x3c')]){case _0x81b5('0x54'):logger[_0x81b5('0x9')](_0x81b5('0x65'),_0x81b5('0x56'));return request({'uri':util['format'](_0x81b5('0x66'),_0x3b09d4[_0x81b5('0xc')],_0xada1cb['id'],_0x3c2285['id']),'method':_0x81b5('0xd')});case _0x81b5('0x57'):logger[_0x81b5('0x9')](_0x81b5('0x65'),_0x81b5('0x58'));emit(util['format']('user:%s',_0x46ca91[_0x81b5('0x47')]),_0x81b5('0x59'),{'uri':util[_0x81b5('0xa')](_0x81b5('0x67'),_0x3b09d4[_0x81b5('0xc')][_0x81b5('0x68')]('/api/v2',''),_0x3c2285['id'])});break;default:logger[_0x81b5('0x5b')](_0x81b5('0x65'),_0x81b5('0x5c'));}}})[_0x81b5('0x5d')](function(_0x3909c8){logger['error']('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0x81b5('0x5e')](_0x3909c8,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x57d61c,_0x5c364e,_0x1a9a9c,_0x53de0b,_0x5e0454,_0x34b51d){var _0xf0db4d,_0x1cb002;_0x34b51d[_0x81b5('0xc')]=intUtil[_0x81b5('0x49')](_0x34b51d['remoteUri']);_0x34b51d[_0x81b5('0x4a')]=intUtil['stripTrailingSlash'](_0x34b51d[_0x81b5('0x4a')]);if(_0x5e0454&&_0x5e0454[_0x81b5('0x4b')]){logger[_0x81b5('0x9')]('['+_0x5c364e['lastevent'][_0x81b5('0x69')]()+']',_0x81b5('0x61'));_0x5c364e['recordingURL']=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x34b51d[_0x81b5('0x4a')],_0x5c364e[_0x81b5('0x4e')],md5(_0x5c364e['uniqueid']));}else{_0x5c364e['recordingURL']='';}headers['Authorization']=getAuth(_0x34b51d);return getUser(_0x34b51d)[_0x81b5('0x14')](function(_0x3b662c){_0xf0db4d=_0x3b662c;logger[_0x81b5('0x9')](_0x81b5('0x51'),_0xf0db4d['id']);return getEndUser(_0x34b51d,_0x5c364e['calleridname'],_0x5c364e[_0x81b5('0x6a')]);})[_0x81b5('0x14')](function(_0x3e25d6){_0x1cb002=_0x3e25d6;logger[_0x81b5('0x9')]('The\x20Enduser\x20ID\x20is:',_0x1cb002['id']);return getTicket(_0x34b51d,_0xf0db4d,_0x1cb002,_0x1a9a9c,_0x5c364e);})['then'](function(_0x23a746){if(_0x23a746){logger[_0x81b5('0x9')]('The\x20Ticket\x20ID\x20is:',_0x23a746['id']);}})[_0x81b5('0x5d')](function(_0x106880){logger['error']('['+_0x5c364e[_0x81b5('0x6b')][_0x81b5('0x69')]()+']'+_0x81b5('0x6c'),util[_0x81b5('0x5e')](_0x106880,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff