// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xa85f=['unmanaged','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','request-promise','util','./util','../../../../config/environment','../../../../config/logger','redis','defaults','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','merge','Tags','name','Descriptions','getString','Fields','then','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','remoteUri','type:user\x20role:agent\x20email:%s','count','find','results','agent','%s/users/me.json','Admin\x20account\x20selected.','user','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','length','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Caller\x20-\x20%s','authType','password','%s:%s','token','username','Basic\x20%s','base64','stringify','GET','forEach','type','nameField','customField','toLowerCase','content','toString','string','idField','custom_fields','push','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','monitor_format','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','[QUEUE]','%s/channels/voice/agents/%d/tickets/%d/display.json','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','%s/agent/tickets/%s','replace','/api/v2','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','Authorization','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','newTab','user:%s','trigger:browser:url','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration'];(function(_0x312176,_0x212f79){var _0x31f1e4=function(_0xa668f6){while(--_0xa668f6){_0x312176['push'](_0x312176['shift']());}};_0x31f1e4(++_0x212f79);}(_0xa85f,0x144));var _0xfa85=function(_0x20633f,_0x1e78ef){_0x20633f=_0x20633f-0x0;var _0x46cc89=_0xa85f[_0x20633f];return _0x46cc89;};'use strict';var _=require('lodash');var rp=require(_0xfa85('0x0'));var md5=require('md5');var util=require(_0xfa85('0x1'));var Redis=require('ioredis');var intUtil=require(_0xfa85('0x2'));var config=require(_0xfa85('0x3'));var logger=require(_0xfa85('0x4'))('zendesk');config[_0xfa85('0x5')]=_[_0xfa85('0x6')](config[_0xfa85('0x5')],{'host':_0xfa85('0x7'),'port':0x18eb});var io=require(_0xfa85('0x8'))(new Redis(config[_0xfa85('0x5')]));function emit(_0x3234dc,_0x5d5e0e,_0x2fc83f){io['to'](_0x3234dc)[_0xfa85('0x9')](_0x5d5e0e,_0x2fc83f);}var headers={'Content-Type':_0xfa85('0xa'),'Accept':_0xfa85('0xa')};function getTicket(_0x23b17b,_0x188934,_0x3dbd72,_0xeac234,_0x42d0a5){logger[_0xfa85('0xb')](_0xfa85('0xc'));return request({'uri':util[_0xfa85('0xd')](_0xfa85('0xe'),_0x23b17b['remoteUri']),'method':_0xfa85('0xf'),'body':{'ticket':_[_0xfa85('0x10')]({'requester_id':_0x3dbd72['id'],'submitter_id':_0x188934?_0x188934['id']:undefined,'assignee_id':_0x188934?_0x188934['id']:undefined,'tags':getTags(_0xeac234[_0xfa85('0x11')],_0xfa85('0x12')),'subject':intUtil['getString'](_0xeac234['Subjects'],_0x42d0a5,'\x20'),'description':intUtil['getString'](_0xeac234[_0xfa85('0x13')],_0x42d0a5,'\x0a'),'comment':{'public':![],'body':intUtil[_0xfa85('0x14')](_0xeac234[_0xfa85('0x13')],_0x42d0a5,'\x0a')}},getCustomFields(_0xeac234[_0xfa85('0x15')],_0x42d0a5))}})[_0xfa85('0x16')](function(_0x59af92){logger[_0xfa85('0xb')]('Ticket\x20created!');return _0x59af92[_0xfa85('0x17')];});}function getUser(_0x48a8c1,_0x143c6e){if(intUtil[_0xfa85('0x18')](_0x143c6e)){logger[_0xfa85('0xb')](_0xfa85('0x19'),_0x143c6e);return request({'uri':util[_0xfa85('0xd')](_0xfa85('0x1a'),_0x48a8c1[_0xfa85('0x1b')]),'qs':{'query':util[_0xfa85('0xd')](_0xfa85('0x1c'),_0x143c6e)}})[_0xfa85('0x16')](function(_0x4b356d){if(_0x4b356d[_0xfa85('0x1d')]){logger[_0xfa85('0xb')]('Agent\x20found!');return _[_0xfa85('0x1e')](_0x4b356d[_0xfa85('0x1f')],{'email':_0x143c6e,'role':_0xfa85('0x20')});}else{logger[_0xfa85('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0xfa85('0x21'),_0x48a8c1[_0xfa85('0x1b')])})[_0xfa85('0x16')](function(_0x47fdc8){logger[_0xfa85('0xb')](_0xfa85('0x22'));return _0x47fdc8[_0xfa85('0x23')];});}});}else{logger[_0xfa85('0xb')](_0xfa85('0x24'));return request({'uri':util[_0xfa85('0xd')](_0xfa85('0x21'),_0x48a8c1[_0xfa85('0x1b')])})[_0xfa85('0x16')](function(_0x31c2a1){logger[_0xfa85('0xb')](_0xfa85('0x22'));return _0x31c2a1['user'];});}}function getEndUser(_0x15ace4,_0x3ba556,_0x4537e8){logger[_0xfa85('0xb')]('Searching\x20enduser\x20with\x20phone',_0x4537e8);return request({'uri':util['format'](_0xfa85('0x1a'),_0x15ace4[_0xfa85('0x1b')]),'qs':{'query':util['format']('type:user\x20role:end-user\x20phone:%s',_0x4537e8)}})['then'](function(_0xc82cb5){var _0x48b908;if(_0xc82cb5[_0xfa85('0x1f')][_0xfa85('0x25')]){_0xc82cb5[_0xfa85('0x1f')]=_['filter'](_0xc82cb5[_0xfa85('0x1f')],{'suspended':![],'role':_0xfa85('0x26')});if(_0xc82cb5['results'][_0xfa85('0x25')]){_0x48b908=_[_0xfa85('0x27')](_0xc82cb5[_0xfa85('0x1f')]);}}if(_0x48b908){logger[_0xfa85('0xb')](_0xfa85('0x28'));return _0x48b908;}else{logger[_0xfa85('0xb')](_0xfa85('0x29'));return request({'uri':util[_0xfa85('0xd')]('%s/users.json',_0x15ace4[_0xfa85('0x1b')]),'method':_0xfa85('0xf'),'body':{'user':{'role':_0xfa85('0x26'),'name':util[_0xfa85('0xd')](_0xfa85('0x2a'),_0x3ba556||_0x4537e8),'phone':_0x4537e8}}})[_0xfa85('0x16')](function(_0x2a2066){logger[_0xfa85('0xb')]('Enduser\x20created.');return _0x2a2066['user'];});}});}function getAuth(_0x5d9ca8){var _0x42408f;if(_0x5d9ca8[_0xfa85('0x2b')]===_0xfa85('0x2c')){_0x42408f=util['format'](_0xfa85('0x2d'),_0x5d9ca8['username'],_0x5d9ca8[_0xfa85('0x2c')]);}else if(_0x5d9ca8[_0xfa85('0x2b')]===_0xfa85('0x2e')){_0x42408f=util[_0xfa85('0xd')]('%s/token:%s',_0x5d9ca8[_0xfa85('0x2f')],_0x5d9ca8[_0xfa85('0x2e')]);}return util['format'](_0xfa85('0x30'),new Buffer(_0x42408f)['toString'](_0xfa85('0x31')));}function request(_0x3171fe){logger['debug']('[HTTP]',JSON[_0xfa85('0x32')](_0x3171fe));return rp(_[_0xfa85('0x6')](_0x3171fe,{'method':_0xfa85('0x33'),'headers':headers,'json':!![]}));}function getTags(_0xb6f903,_0x4eac4c){var _0x32c747=[];if(_0xb6f903&&_0xb6f903[_0xfa85('0x25')]>0x0){_0x32c747=_['map'](_0xb6f903,_0x4eac4c);}return _0x32c747;}function getCustomFields(_0x12e64f,_0x5a7885){var _0x4bf0d5=[];var _0xa6fadd={'custom_fields':[]};if(_0x12e64f[_0xfa85('0x25')]>0x0){_[_0xfa85('0x34')](_0x12e64f,function(_0x2ebf91){if(_0x2ebf91[_0xfa85('0x35')]==='string'&&_0x2ebf91[_0xfa85('0x36')]&&!_0x2ebf91[_0xfa85('0x37')]){_0xa6fadd[_0x2ebf91[_0xfa85('0x36')][_0xfa85('0x38')]()]=_0x2ebf91[_0xfa85('0x39')][_0xfa85('0x3a')]();}else if(_0x2ebf91[_0xfa85('0x35')]===_0xfa85('0x3b')&&_0x2ebf91[_0xfa85('0x3c')]&&_0x2ebf91[_0xfa85('0x37')]){_0xa6fadd[_0xfa85('0x3d')][_0xfa85('0x3e')]({'id':_0x2ebf91[_0xfa85('0x3c')],'value':_0x2ebf91[_0xfa85('0x39')][_0xfa85('0x3a')]()});}else if(_0x2ebf91['type']===_0xfa85('0x3f')&&_0x2ebf91[_0xfa85('0x40')]&&_0x2ebf91[_0xfa85('0x3c')]&&_0x2ebf91[_0xfa85('0x37')]){_0x5a7885[_0x2ebf91[_0xfa85('0x40')]]&&_0xa6fadd[_0xfa85('0x3d')][_0xfa85('0x3e')]({'id':_0x2ebf91[_0xfa85('0x3c')],'value':_0x5a7885[_0x2ebf91['variableName']]['toString']()});}else if(_0x2ebf91[_0xfa85('0x35')]===_0xfa85('0x41')&&_0x2ebf91[_0xfa85('0x42')]&&_0x2ebf91[_0xfa85('0x42')][_0xfa85('0x12')]&&_0x2ebf91['idField']&&_0x2ebf91[_0xfa85('0x37')]){_0x5a7885[_0x2ebf91[_0xfa85('0x42')]['name'][_0xfa85('0x38')]()]&&_0xa6fadd['custom_fields'][_0xfa85('0x3e')]({'id':_0x2ebf91[_0xfa85('0x3c')],'value':_0x5a7885[_0x2ebf91[_0xfa85('0x42')]['name'][_0xfa85('0x38')]()]['toString']()});}});}return _0xa6fadd;}exports[_0xfa85('0x43')]=function(_0x2ded55,_0x5d049c,_0x376250,_0x987830,_0x46e990,_0x20f40d){var _0x7fd8ec,_0x3f5f79;_0x20f40d[_0xfa85('0x1b')]=intUtil['stripTrailingSlash'](_0x20f40d['remoteUri']);_0x20f40d['serverUrl']=intUtil[_0xfa85('0x44')](_0x20f40d['serverUrl']);if(_0x46e990&&_0x46e990[_0xfa85('0x45')]){logger[_0xfa85('0xb')]('[QUEUE]','Recording\x20is\x20enabled!');_0x5d049c[_0xfa85('0x46')]=util['format'](_0xfa85('0x47'),_0x20f40d[_0xfa85('0x48')],_0x5d049c[_0xfa85('0x49')],md5(_0x5d049c[_0xfa85('0x49')]));}else{_0x5d049c[_0xfa85('0x46')]='';}headers['Authorization']=getAuth(_0x20f40d);return getUser(_0x20f40d,_0x987830[_0xfa85('0x4a')])[_0xfa85('0x16')](function(_0x28939d){_0x7fd8ec=_0x28939d;logger[_0xfa85('0xb')](_0xfa85('0x4b'),_0x7fd8ec['id']);return getEndUser(_0x20f40d,_0x5d049c[_0xfa85('0x4c')],_0x5d049c[_0xfa85('0x4d')]);})[_0xfa85('0x16')](function(_0x23c7e5){_0x3f5f79=_0x23c7e5;logger[_0xfa85('0xb')](_0xfa85('0x4e'),_0x3f5f79['id']);return getTicket(_0x20f40d,_0x7fd8ec,_0x3f5f79,_0x376250,_0x5d049c);})[_0xfa85('0x16')](function(_0x51130f){if(_0x51130f){logger[_0xfa85('0xb')](_0xfa85('0x4f'),_0x51130f['id']);switch(_0x20f40d[_0xfa85('0x35')]){case _0xfa85('0x50'):logger[_0xfa85('0xb')](_0xfa85('0x51'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xfa85('0xd')](_0xfa85('0x52'),_0x20f40d['remoteUri'],_0x7fd8ec['id'],_0x51130f['id']),'method':'POST'});case'newTab':logger[_0xfa85('0xb')](_0xfa85('0x51'),_0xfa85('0x53'));emit(util['format']('user:%s',_0x987830['name']),'trigger:browser:url',{'uri':util['format'](_0xfa85('0x54'),_0x20f40d['remoteUri'][_0xfa85('0x55')](_0xfa85('0x56'),''),_0x51130f['id'])});break;default:logger[_0xfa85('0x57')](_0xfa85('0x51'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xfa85('0x58')](function(_0x27f239){logger[_0xfa85('0x57')](_0xfa85('0x59'),util[_0xfa85('0x5a')](_0x27f239,{'showHidden':!![],'depth':null}));});};exports[_0xfa85('0x5b')]=function(_0x324e5b,_0x128cad,_0x45d586,_0x295f2a,_0x1a5688,_0x39bfc0,_0x534800){var _0x399393,_0x2dc23d;_0x39bfc0[_0xfa85('0x1b')]=intUtil[_0xfa85('0x44')](_0x39bfc0[_0xfa85('0x1b')]);_0x39bfc0['serverUrl']=intUtil[_0xfa85('0x44')](_0x39bfc0[_0xfa85('0x48')]);if(_0x534800&&_0x534800[_0xfa85('0x5c')]&&_0x534800['recordingFormat']!==_0xfa85('0x5d')){logger['info'](_0xfa85('0x5e'),_0xfa85('0x5f'));_0x128cad[_0xfa85('0x46')]=util[_0xfa85('0xd')](_0xfa85('0x47'),_0x39bfc0[_0xfa85('0x48')],_0x128cad[_0xfa85('0x49')],md5(_0x128cad[_0xfa85('0x49')]));}headers[_0xfa85('0x60')]=getAuth(_0x39bfc0);return getUser(_0x39bfc0,_0x295f2a[_0xfa85('0x4a')])[_0xfa85('0x16')](function(_0xe6fdd6){_0x399393=_0xe6fdd6;logger[_0xfa85('0xb')](_0xfa85('0x4b'),_0x399393['id']);return getEndUser(_0x39bfc0,_0x128cad['destcalleridname'],_0x128cad[_0xfa85('0x61')]);})['then'](function(_0x5b093e){_0x2dc23d=_0x5b093e;logger[_0xfa85('0xb')](_0xfa85('0x4e'),_0x2dc23d['id']);return getTicket(_0x39bfc0,_0x399393,_0x2dc23d,_0x45d586,_0x128cad);})[_0xfa85('0x16')](function(_0x34d730){if(_0x34d730){logger[_0xfa85('0xb')](_0xfa85('0x4f'),_0x34d730['id']);switch(_0x39bfc0[_0xfa85('0x35')]){case'integrationTab':logger[_0xfa85('0xb')](_0xfa85('0x5e'),_0xfa85('0x62'));return request({'uri':util[_0xfa85('0xd')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x39bfc0[_0xfa85('0x1b')],_0x399393['id'],_0x34d730['id']),'method':_0xfa85('0xf')});case _0xfa85('0x63'):logger[_0xfa85('0xb')](_0xfa85('0x5e'),_0xfa85('0x53'));emit(util[_0xfa85('0xd')](_0xfa85('0x64'),_0x295f2a[_0xfa85('0x12')]),_0xfa85('0x65'),{'uri':util['format']('%s/agent/tickets/%s',_0x39bfc0[_0xfa85('0x1b')][_0xfa85('0x55')](_0xfa85('0x56'),''),_0x34d730['id'])});break;default:logger[_0xfa85('0x57')]('[OUTBOUND]',_0xfa85('0x66'));}}})[_0xfa85('0x58')](function(_0x529705){logger[_0xfa85('0x57')](_0xfa85('0x67'),util['inspect'](_0x529705,{'showHidden':!![],'depth':null}));});};exports[_0xfa85('0x68')]=function(_0x58a7d1,_0x2b3d40,_0x25f66c,_0x273e4a,_0x4a450c,_0x10bf34){var _0x200f56,_0x31865c;_0x10bf34[_0xfa85('0x1b')]=intUtil[_0xfa85('0x44')](_0x10bf34[_0xfa85('0x1b')]);_0x10bf34[_0xfa85('0x48')]=intUtil['stripTrailingSlash'](_0x10bf34[_0xfa85('0x48')]);if(_0x4a450c&&_0x4a450c['monitor_format']){logger[_0xfa85('0xb')]('['+_0x2b3d40['lastevent'][_0xfa85('0x69')]()+']',_0xfa85('0x5f'));_0x2b3d40[_0xfa85('0x46')]=util[_0xfa85('0xd')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x10bf34[_0xfa85('0x48')],_0x2b3d40[_0xfa85('0x49')],md5(_0x2b3d40[_0xfa85('0x49')]));}else{_0x2b3d40[_0xfa85('0x46')]='';}headers[_0xfa85('0x60')]=getAuth(_0x10bf34);return getUser(_0x10bf34)['then'](function(_0x20c220){_0x200f56=_0x20c220;logger[_0xfa85('0xb')]('The\x20User\x20ID\x20is:',_0x200f56['id']);return getEndUser(_0x10bf34,_0x2b3d40[_0xfa85('0x4c')],_0x2b3d40['calleridnum']);})[_0xfa85('0x16')](function(_0xd567cd){_0x31865c=_0xd567cd;logger[_0xfa85('0xb')]('The\x20Enduser\x20ID\x20is:',_0x31865c['id']);return getTicket(_0x10bf34,_0x200f56,_0x31865c,_0x25f66c,_0x2b3d40);})[_0xfa85('0x16')](function(_0x211ac6){if(_0x211ac6){logger[_0xfa85('0xb')](_0xfa85('0x4f'),_0x211ac6['id']);}})[_0xfa85('0x58')](function(_0x5076e3){logger[_0xfa85('0x57')]('['+_0x2b3d40['lastevent'][_0xfa85('0x69')]()+']'+_0xfa85('0x6a'),util[_0xfa85('0x5a')](_0x5076e3,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x1b58=['picklist','type','nameField','customField','toLowerCase','idField','push','content','variableName','custom_fields','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','inspect','outbound','recordingFormat','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','%s/channels/voice/agents/%d/tickets/%d/display.json','%s/agent/tickets/%s','replace','toUpperCase','calleridnum','lastevent','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','ioredis','../../../../config/environment','redis','defaults','localhost','socket.io-emitter','application/json','info','format','%s/tickets.json','remoteUri','POST','merge','Tags','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','count','Agent\x20found!','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','results','filter','end-user','length','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','%s:%s','username','password','token','%s/token:%s','Basic\x20%s','toString','base64','debug','stringify','GET','map','forEach','includes','string'];(function(_0x3216ed,_0x1b78ae){var _0x1f7305=function(_0x5b4522){while(--_0x5b4522){_0x3216ed['push'](_0x3216ed['shift']());}};_0x1f7305(++_0x1b78ae);}(_0x1b58,0x9f));var _0x81b5=function(_0x5750fa,_0x57c0df){_0x5750fa=_0x5750fa-0x0;var _0x2aeb4e=_0x1b58[_0x5750fa];return _0x2aeb4e;};'use strict';var _=require('lodash');var rp=require(_0x81b5('0x0'));var md5=require(_0x81b5('0x1'));var util=require('util');var Redis=require(_0x81b5('0x2'));var intUtil=require('./util');var config=require(_0x81b5('0x3'));var logger=require('../../../../config/logger')('zendesk');config[_0x81b5('0x4')]=_[_0x81b5('0x5')](config[_0x81b5('0x4')],{'host':_0x81b5('0x6'),'port':0x18eb});var io=require(_0x81b5('0x7'))(new Redis(config[_0x81b5('0x4')]));function emit(_0x4edfc5,_0xfc6eb4,_0x4ce18a){io['to'](_0x4edfc5)['emit'](_0xfc6eb4,_0x4ce18a);}var headers={'Content-Type':'application/json','Accept':_0x81b5('0x8')};function getTicket(_0x5c8c9a,_0x10df74,_0x40bc65,_0x5769dd,_0x377d7c){logger[_0x81b5('0x9')]('Creating\x20new\x20ticket...');return request({'uri':util[_0x81b5('0xa')](_0x81b5('0xb'),_0x5c8c9a[_0x81b5('0xc')]),'method':_0x81b5('0xd'),'body':{'ticket':_[_0x81b5('0xe')]({'requester_id':_0x40bc65['id'],'submitter_id':_0x10df74?_0x10df74['id']:undefined,'assignee_id':_0x10df74?_0x10df74['id']:undefined,'tags':getTags(_0x5769dd[_0x81b5('0xf')],'name'),'subject':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x11')],_0x377d7c,'\x20'),'description':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x12')],_0x377d7c,'\x0a'),'comment':{'public':![],'body':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x12')],_0x377d7c,'\x0a')}},getCustomFields(_0x5769dd[_0x81b5('0x13')],_0x377d7c))}})[_0x81b5('0x14')](function(_0x5a6277){logger[_0x81b5('0x9')](_0x81b5('0x15'));return _0x5a6277[_0x81b5('0x16')];});}function getUser(_0x1385c7,_0x3de0c9){if(intUtil[_0x81b5('0x17')](_0x3de0c9)){logger[_0x81b5('0x9')](_0x81b5('0x18'),_0x3de0c9);return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x19'),_0x1385c7[_0x81b5('0xc')]),'qs':{'query':util['format']('type:user\x20role:agent\x20email:%s',_0x3de0c9)}})[_0x81b5('0x14')](function(_0x5982df){if(_0x5982df[_0x81b5('0x1a')]){logger['info'](_0x81b5('0x1b'));return _[_0x81b5('0x1c')](_0x5982df['results'],{'email':_0x3de0c9,'role':_0x81b5('0x1d')});}else{logger[_0x81b5('0x9')](_0x81b5('0x1e'));return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x1f'),_0x1385c7[_0x81b5('0xc')])})[_0x81b5('0x14')](function(_0x3e1867){logger[_0x81b5('0x9')](_0x81b5('0x20'));return _0x3e1867[_0x81b5('0x21')];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x1f'),_0x1385c7[_0x81b5('0xc')])})[_0x81b5('0x14')](function(_0x2c4c7e){logger[_0x81b5('0x9')](_0x81b5('0x20'));return _0x2c4c7e[_0x81b5('0x21')];});}}function getEndUser(_0x5e2542,_0x37b63a,_0x504fa8){logger['info'](_0x81b5('0x22'),_0x504fa8);return request({'uri':util[_0x81b5('0xa')]('%s/search.json',_0x5e2542[_0x81b5('0xc')]),'qs':{'query':util[_0x81b5('0xa')]('type:user\x20role:end-user\x20phone:%s',_0x504fa8)}})[_0x81b5('0x14')](function(_0x556516){var _0x3cf47;if(_0x556516[_0x81b5('0x23')]['length']){_0x556516[_0x81b5('0x23')]=_[_0x81b5('0x24')](_0x556516['results'],{'suspended':![],'role':_0x81b5('0x25')});if(_0x556516[_0x81b5('0x23')][_0x81b5('0x26')]){_0x3cf47=_[_0x81b5('0x27')](_0x556516[_0x81b5('0x23')]);}}if(_0x3cf47){logger[_0x81b5('0x9')]('Enduser\x20found!');return _0x3cf47;}else{logger[_0x81b5('0x9')](_0x81b5('0x28'));return request({'uri':util['format'](_0x81b5('0x29'),_0x5e2542[_0x81b5('0xc')]),'method':'POST','body':{'user':{'role':_0x81b5('0x25'),'name':util['format'](_0x81b5('0x2a'),_0x37b63a||_0x504fa8),'phone':_0x504fa8}}})[_0x81b5('0x14')](function(_0x2ab31d){logger[_0x81b5('0x9')](_0x81b5('0x2b'));return _0x2ab31d['user'];});}});}function getAuth(_0x1813f6){var _0x36bf90;if(_0x1813f6['authType']==='password'){_0x36bf90=util['format'](_0x81b5('0x2c'),_0x1813f6[_0x81b5('0x2d')],_0x1813f6[_0x81b5('0x2e')]);}else if(_0x1813f6['authType']===_0x81b5('0x2f')){_0x36bf90=util[_0x81b5('0xa')](_0x81b5('0x30'),_0x1813f6[_0x81b5('0x2d')],_0x1813f6[_0x81b5('0x2f')]);}return util['format'](_0x81b5('0x31'),new Buffer(_0x36bf90)[_0x81b5('0x32')](_0x81b5('0x33')));}function request(_0xf651f8){logger[_0x81b5('0x34')]('[HTTP]',JSON[_0x81b5('0x35')](_0xf651f8));return rp(_[_0x81b5('0x5')](_0xf651f8,{'method':_0x81b5('0x36'),'headers':headers,'json':!![]}));}function getTags(_0xca8f87,_0x28777a){var _0x4d83e4=[];if(_0xca8f87&&_0xca8f87[_0x81b5('0x26')]>0x0){_0x4d83e4=_[_0x81b5('0x37')](_0xca8f87,_0x28777a);}return _0x4d83e4;}function getCustomFields(_0x216cc9,_0x2db378){var _0xa7cbc2=[];var _0x24bb89={'custom_fields':[]};if(_0x216cc9[_0x81b5('0x26')]>0x0){_[_0x81b5('0x38')](_0x216cc9,function(_0x41f17d){if(_[_0x81b5('0x39')]([_0x81b5('0x3a'),_0x81b5('0x3b')],_0x41f17d[_0x81b5('0x3c')])&&_0x41f17d[_0x81b5('0x3d')]&&!_0x41f17d[_0x81b5('0x3e')]){_0x24bb89[_0x41f17d[_0x81b5('0x3d')][_0x81b5('0x3f')]()]=_0x41f17d['content'][_0x81b5('0x32')]();}else if(_[_0x81b5('0x39')](['string',_0x81b5('0x3b')],_0x41f17d['type'])&&_0x41f17d[_0x81b5('0x40')]&&_0x41f17d[_0x81b5('0x3e')]){_0x24bb89['custom_fields'][_0x81b5('0x41')]({'id':_0x41f17d['idField'],'value':_0x41f17d[_0x81b5('0x42')][_0x81b5('0x32')]()});}else if(_0x41f17d[_0x81b5('0x3c')]==='variable'&&_0x41f17d['variableName']&&_0x41f17d[_0x81b5('0x40')]&&_0x41f17d['customField']){_0x2db378[_0x41f17d[_0x81b5('0x43')]]&&_0x24bb89[_0x81b5('0x44')][_0x81b5('0x41')]({'id':_0x41f17d[_0x81b5('0x40')],'value':_0x2db378[_0x41f17d[_0x81b5('0x43')]][_0x81b5('0x32')]()});}else if(_0x41f17d[_0x81b5('0x3c')]===_0x81b5('0x45')&&_0x41f17d[_0x81b5('0x46')]&&_0x41f17d[_0x81b5('0x46')]['name']&&_0x41f17d['idField']&&_0x41f17d[_0x81b5('0x3e')]){_0x2db378[_0x41f17d[_0x81b5('0x46')][_0x81b5('0x47')][_0x81b5('0x3f')]()]&&_0x24bb89[_0x81b5('0x44')][_0x81b5('0x41')]({'id':_0x41f17d[_0x81b5('0x40')],'value':_0x2db378[_0x41f17d[_0x81b5('0x46')][_0x81b5('0x47')][_0x81b5('0x3f')]()][_0x81b5('0x32')]()});}});}return _0x24bb89;}exports[_0x81b5('0x48')]=function(_0x27dbd2,_0x2795c9,_0x3f4c34,_0x237525,_0x2ed138,_0x491ec0){var _0x4f46c2,_0x139de2;_0x491ec0['remoteUri']=intUtil[_0x81b5('0x49')](_0x491ec0['remoteUri']);_0x491ec0[_0x81b5('0x4a')]=intUtil[_0x81b5('0x49')](_0x491ec0[_0x81b5('0x4a')]);if(_0x2ed138&&_0x2ed138[_0x81b5('0x4b')]){logger[_0x81b5('0x9')]('[QUEUE]','Recording\x20is\x20enabled!');_0x2795c9[_0x81b5('0x4c')]=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x491ec0['serverUrl'],_0x2795c9[_0x81b5('0x4e')],md5(_0x2795c9[_0x81b5('0x4e')]));}else{_0x2795c9[_0x81b5('0x4c')]='';}headers[_0x81b5('0x4f')]=getAuth(_0x491ec0);return getUser(_0x491ec0,_0x237525[_0x81b5('0x50')])['then'](function(_0x2da034){_0x4f46c2=_0x2da034;logger[_0x81b5('0x9')](_0x81b5('0x51'),_0x4f46c2['id']);return getEndUser(_0x491ec0,_0x2795c9[_0x81b5('0x52')],_0x2795c9['calleridnum']);})['then'](function(_0x5b5331){_0x139de2=_0x5b5331;logger[_0x81b5('0x9')](_0x81b5('0x53'),_0x139de2['id']);return getTicket(_0x491ec0,_0x4f46c2,_0x139de2,_0x3f4c34,_0x2795c9);})[_0x81b5('0x14')](function(_0x321c1b){if(_0x321c1b){logger['info']('The\x20Ticket\x20ID\x20is:',_0x321c1b['id']);switch(_0x491ec0['type']){case _0x81b5('0x54'):logger[_0x81b5('0x9')](_0x81b5('0x55'),_0x81b5('0x56'));return request({'uri':util[_0x81b5('0xa')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x491ec0['remoteUri'],_0x4f46c2['id'],_0x321c1b['id']),'method':'POST'});case _0x81b5('0x57'):logger['info']('[QUEUE]',_0x81b5('0x58'));emit(util['format']('user:%s',_0x237525['name']),_0x81b5('0x59'),{'uri':util[_0x81b5('0xa')]('%s/agent/tickets/%s',_0x491ec0[_0x81b5('0xc')]['replace'](_0x81b5('0x5a'),''),_0x321c1b['id'])});break;default:logger[_0x81b5('0x5b')](_0x81b5('0x55'),_0x81b5('0x5c'));}}})[_0x81b5('0x5d')](function(_0x3d2c8f){logger['error']('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0x81b5('0x5e')](_0x3d2c8f,{'showHidden':!![],'depth':null}));});};exports[_0x81b5('0x5f')]=function(_0x53f175,_0x451df7,_0x5725ab,_0x46ca91,_0x330000,_0x3b09d4,_0x5ef622){var _0xada1cb,_0x517325;_0x3b09d4[_0x81b5('0xc')]=intUtil[_0x81b5('0x49')](_0x3b09d4[_0x81b5('0xc')]);_0x3b09d4[_0x81b5('0x4a')]=intUtil[_0x81b5('0x49')](_0x3b09d4['serverUrl']);if(_0x5ef622&&_0x5ef622['recordingFormat']&&_0x5ef622[_0x81b5('0x60')]!=='none'){logger[_0x81b5('0x9')]('[OUTBOUND]',_0x81b5('0x61'));_0x451df7[_0x81b5('0x4c')]=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x3b09d4['serverUrl'],_0x451df7['uniqueid'],md5(_0x451df7[_0x81b5('0x4e')]));}headers[_0x81b5('0x4f')]=getAuth(_0x3b09d4);return getUser(_0x3b09d4,_0x46ca91[_0x81b5('0x50')])[_0x81b5('0x14')](function(_0x5a9586){_0xada1cb=_0x5a9586;logger['info'](_0x81b5('0x51'),_0xada1cb['id']);return getEndUser(_0x3b09d4,_0x451df7[_0x81b5('0x62')],_0x451df7[_0x81b5('0x63')]);})[_0x81b5('0x14')](function(_0xbd87ae){_0x517325=_0xbd87ae;logger[_0x81b5('0x9')](_0x81b5('0x53'),_0x517325['id']);return getTicket(_0x3b09d4,_0xada1cb,_0x517325,_0x5725ab,_0x451df7);})['then'](function(_0x3c2285){if(_0x3c2285){logger[_0x81b5('0x9')](_0x81b5('0x64'),_0x3c2285['id']);switch(_0x3b09d4[_0x81b5('0x3c')]){case _0x81b5('0x54'):logger[_0x81b5('0x9')](_0x81b5('0x65'),_0x81b5('0x56'));return request({'uri':util['format'](_0x81b5('0x66'),_0x3b09d4[_0x81b5('0xc')],_0xada1cb['id'],_0x3c2285['id']),'method':_0x81b5('0xd')});case _0x81b5('0x57'):logger[_0x81b5('0x9')](_0x81b5('0x65'),_0x81b5('0x58'));emit(util['format']('user:%s',_0x46ca91[_0x81b5('0x47')]),_0x81b5('0x59'),{'uri':util[_0x81b5('0xa')](_0x81b5('0x67'),_0x3b09d4[_0x81b5('0xc')][_0x81b5('0x68')]('/api/v2',''),_0x3c2285['id'])});break;default:logger[_0x81b5('0x5b')](_0x81b5('0x65'),_0x81b5('0x5c'));}}})[_0x81b5('0x5d')](function(_0x3909c8){logger['error']('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0x81b5('0x5e')](_0x3909c8,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x57d61c,_0x5c364e,_0x1a9a9c,_0x53de0b,_0x5e0454,_0x34b51d){var _0xf0db4d,_0x1cb002;_0x34b51d[_0x81b5('0xc')]=intUtil[_0x81b5('0x49')](_0x34b51d['remoteUri']);_0x34b51d[_0x81b5('0x4a')]=intUtil['stripTrailingSlash'](_0x34b51d[_0x81b5('0x4a')]);if(_0x5e0454&&_0x5e0454[_0x81b5('0x4b')]){logger[_0x81b5('0x9')]('['+_0x5c364e['lastevent'][_0x81b5('0x69')]()+']',_0x81b5('0x61'));_0x5c364e['recordingURL']=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x34b51d[_0x81b5('0x4a')],_0x5c364e[_0x81b5('0x4e')],md5(_0x5c364e['uniqueid']));}else{_0x5c364e['recordingURL']='';}headers['Authorization']=getAuth(_0x34b51d);return getUser(_0x34b51d)[_0x81b5('0x14')](function(_0x3b662c){_0xf0db4d=_0x3b662c;logger[_0x81b5('0x9')](_0x81b5('0x51'),_0xf0db4d['id']);return getEndUser(_0x34b51d,_0x5c364e['calleridname'],_0x5c364e[_0x81b5('0x6a')]);})[_0x81b5('0x14')](function(_0x3e25d6){_0x1cb002=_0x3e25d6;logger[_0x81b5('0x9')]('The\x20Enduser\x20ID\x20is:',_0x1cb002['id']);return getTicket(_0x34b51d,_0xf0db4d,_0x1cb002,_0x1a9a9c,_0x5c364e);})['then'](function(_0x23a746){if(_0x23a746){logger[_0x81b5('0x9')]('The\x20Ticket\x20ID\x20is:',_0x23a746['id']);}})[_0x81b5('0x5d')](function(_0x106880){logger['error']('['+_0x5c364e[_0x81b5('0x6b')][_0x81b5('0x69')]()+']'+_0x81b5('0x6c'),util[_0x81b5('0x5e')](_0x106880,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff