// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xdd5f=['lodash','request-promise','util','./util','../../../../config/environment','../../../../config/logger','redis','defaults','socket.io-emitter','emit','application/json','info','format','remoteUri','POST','merge','Tags','name','Subjects','getString','Descriptions','Fields','then','Ticket\x20created!','ticket','Getting\x20agent\x20with\x20email','%s/search.json','count','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','%s/users/me.json','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Caller\x20-\x20%s','Enduser\x20created.','authType','password','username','token','%s/token:%s','base64','debug','[HTTP]','stringify','GET','map','forEach','includes','string','picklist','nameField','customField','toLowerCase','content','toString','type','idField','custom_fields','variable','variableName','push','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','Authorization','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','replace','/api/v2','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','recordingFormat','uniqueid','email','The\x20User\x20ID\x20is:','integrationTab','[OUTBOUND]','%s/agent/tickets/%s','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration'];(function(_0x3f0f41,_0x1041e2){var _0x3351cb=function(_0x28ef5f){while(--_0x28ef5f){_0x3f0f41['push'](_0x3f0f41['shift']());}};_0x3351cb(++_0x1041e2);}(_0xdd5f,0x147));var _0xfdd5=function(_0x138adb,_0x193fee){_0x138adb=_0x138adb-0x0;var _0x1b27f2=_0xdd5f[_0x138adb];return _0x1b27f2;};'use strict';var _=require(_0xfdd5('0x0'));var rp=require(_0xfdd5('0x1'));var md5=require('md5');var util=require(_0xfdd5('0x2'));var Redis=require('ioredis');var intUtil=require(_0xfdd5('0x3'));var config=require(_0xfdd5('0x4'));var logger=require(_0xfdd5('0x5'))('zendesk');config[_0xfdd5('0x6')]=_[_0xfdd5('0x7')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0xfdd5('0x8'))(new Redis(config[_0xfdd5('0x6')]));function emit(_0x40662c,_0x2082c5,_0x2e39a2){io['to'](_0x40662c)[_0xfdd5('0x9')](_0x2082c5,_0x2e39a2);}var headers={'Content-Type':_0xfdd5('0xa'),'Accept':_0xfdd5('0xa')};function getTicket(_0x21a659,_0x1cd013,_0x3ce54b,_0x407345,_0x2ea3f7){logger[_0xfdd5('0xb')]('Creating\x20new\x20ticket...');return request({'uri':util[_0xfdd5('0xc')]('%s/tickets.json',_0x21a659[_0xfdd5('0xd')]),'method':_0xfdd5('0xe'),'body':{'ticket':_[_0xfdd5('0xf')]({'requester_id':_0x3ce54b['id'],'submitter_id':_0x1cd013?_0x1cd013['id']:undefined,'assignee_id':_0x1cd013?_0x1cd013['id']:undefined,'tags':getTags(_0x407345[_0xfdd5('0x10')],_0xfdd5('0x11')),'subject':intUtil['getString'](_0x407345[_0xfdd5('0x12')],_0x2ea3f7,'\x20'),'description':intUtil[_0xfdd5('0x13')](_0x407345['Descriptions'],_0x2ea3f7,'\x0a'),'comment':{'public':![],'body':intUtil[_0xfdd5('0x13')](_0x407345[_0xfdd5('0x14')],_0x2ea3f7,'\x0a')}},getCustomFields(_0x407345[_0xfdd5('0x15')],_0x2ea3f7))}})[_0xfdd5('0x16')](function(_0x2f3d04){logger[_0xfdd5('0xb')](_0xfdd5('0x17'));return _0x2f3d04[_0xfdd5('0x18')];});}function getUser(_0x27a53b,_0x3f166a){if(intUtil['validateEmail'](_0x3f166a)){logger['info'](_0xfdd5('0x19'),_0x3f166a);return request({'uri':util[_0xfdd5('0xc')](_0xfdd5('0x1a'),_0x27a53b['remoteUri']),'qs':{'query':util[_0xfdd5('0xc')]('type:user\x20role:agent\x20email:%s',_0x3f166a)}})[_0xfdd5('0x16')](function(_0x3e7338){if(_0x3e7338[_0xfdd5('0x1b')]){logger['info']('Agent\x20found!');return _['find'](_0x3e7338[_0xfdd5('0x1c')],{'email':_0x3f166a,'role':_0xfdd5('0x1d')});}else{logger[_0xfdd5('0xb')](_0xfdd5('0x1e'));return request({'uri':util[_0xfdd5('0xc')]('%s/users/me.json',_0x27a53b[_0xfdd5('0xd')])})[_0xfdd5('0x16')](function(_0x438779){logger[_0xfdd5('0xb')](_0xfdd5('0x1f'));return _0x438779[_0xfdd5('0x20')];});}});}else{logger[_0xfdd5('0xb')](_0xfdd5('0x1e'));return request({'uri':util[_0xfdd5('0xc')](_0xfdd5('0x21'),_0x27a53b[_0xfdd5('0xd')])})[_0xfdd5('0x16')](function(_0x2de689){logger[_0xfdd5('0xb')](_0xfdd5('0x1f'));return _0x2de689[_0xfdd5('0x20')];});}}function getEndUser(_0x130676,_0x495000,_0xa964d9){logger[_0xfdd5('0xb')](_0xfdd5('0x22'),_0xa964d9);return request({'uri':util['format'](_0xfdd5('0x1a'),_0x130676['remoteUri']),'qs':{'query':util[_0xfdd5('0xc')](_0xfdd5('0x23'),_0xa964d9)}})[_0xfdd5('0x16')](function(_0x4722ca){var _0x301916;if(_0x4722ca[_0xfdd5('0x1c')][_0xfdd5('0x24')]){_0x4722ca[_0xfdd5('0x1c')]=_[_0xfdd5('0x25')](_0x4722ca[_0xfdd5('0x1c')],{'suspended':![],'role':_0xfdd5('0x26')});if(_0x4722ca['results'][_0xfdd5('0x24')]){_0x301916=_[_0xfdd5('0x27')](_0x4722ca[_0xfdd5('0x1c')]);}}if(_0x301916){logger[_0xfdd5('0xb')](_0xfdd5('0x28'));return _0x301916;}else{logger['info'](_0xfdd5('0x29'));return request({'uri':util[_0xfdd5('0xc')]('%s/users.json',_0x130676[_0xfdd5('0xd')]),'method':_0xfdd5('0xe'),'body':{'user':{'role':_0xfdd5('0x26'),'name':util[_0xfdd5('0xc')](_0xfdd5('0x2a'),_0x495000||_0xa964d9),'phone':_0xa964d9}}})['then'](function(_0x4614e0){logger[_0xfdd5('0xb')](_0xfdd5('0x2b'));return _0x4614e0[_0xfdd5('0x20')];});}});}function getAuth(_0x2051ff){var _0x407e70;if(_0x2051ff[_0xfdd5('0x2c')]===_0xfdd5('0x2d')){_0x407e70=util[_0xfdd5('0xc')]('%s:%s',_0x2051ff[_0xfdd5('0x2e')],_0x2051ff[_0xfdd5('0x2d')]);}else if(_0x2051ff[_0xfdd5('0x2c')]===_0xfdd5('0x2f')){_0x407e70=util[_0xfdd5('0xc')](_0xfdd5('0x30'),_0x2051ff[_0xfdd5('0x2e')],_0x2051ff['token']);}return util[_0xfdd5('0xc')]('Basic\x20%s',new Buffer(_0x407e70)['toString'](_0xfdd5('0x31')));}function request(_0x5f4346){logger[_0xfdd5('0x32')](_0xfdd5('0x33'),JSON[_0xfdd5('0x34')](_0x5f4346));return rp(_[_0xfdd5('0x7')](_0x5f4346,{'method':_0xfdd5('0x35'),'headers':headers,'json':!![]}));}function getTags(_0x3780bc,_0x43a7e8){var _0x33f625=[];if(_0x3780bc&&_0x3780bc[_0xfdd5('0x24')]>0x0){_0x33f625=_[_0xfdd5('0x36')](_0x3780bc,_0x43a7e8);}return _0x33f625;}function getCustomFields(_0x1c6aee,_0x26d461){var _0x211714=[];var _0x2dd786={'custom_fields':[]};if(_0x1c6aee[_0xfdd5('0x24')]>0x0){_[_0xfdd5('0x37')](_0x1c6aee,function(_0x54de26){if(_[_0xfdd5('0x38')]([_0xfdd5('0x39'),_0xfdd5('0x3a')],_0x54de26['type'])&&_0x54de26[_0xfdd5('0x3b')]&&!_0x54de26[_0xfdd5('0x3c')]){_0x2dd786[_0x54de26[_0xfdd5('0x3b')][_0xfdd5('0x3d')]()]=_0x54de26[_0xfdd5('0x3e')][_0xfdd5('0x3f')]();}else if(_[_0xfdd5('0x38')]([_0xfdd5('0x39'),'picklist'],_0x54de26[_0xfdd5('0x40')])&&_0x54de26[_0xfdd5('0x41')]&&_0x54de26[_0xfdd5('0x3c')]){_0x2dd786[_0xfdd5('0x42')]['push']({'id':_0x54de26[_0xfdd5('0x41')],'value':_0x54de26[_0xfdd5('0x3e')][_0xfdd5('0x3f')]()});}else if(_0x54de26[_0xfdd5('0x40')]===_0xfdd5('0x43')&&_0x54de26[_0xfdd5('0x44')]&&_0x54de26['idField']&&_0x54de26['customField']){_0x26d461[_0x54de26[_0xfdd5('0x44')]]&&_0x2dd786['custom_fields'][_0xfdd5('0x45')]({'id':_0x54de26[_0xfdd5('0x41')],'value':_0x26d461[_0x54de26['variableName']]['toString']()});}else if(_0x54de26[_0xfdd5('0x40')]==='customVariable'&&_0x54de26[_0xfdd5('0x46')]&&_0x54de26[_0xfdd5('0x46')][_0xfdd5('0x11')]&&_0x54de26['idField']&&_0x54de26[_0xfdd5('0x3c')]){_0x26d461[_0x54de26[_0xfdd5('0x46')]['name'][_0xfdd5('0x3d')]()]&&_0x2dd786[_0xfdd5('0x42')][_0xfdd5('0x45')]({'id':_0x54de26[_0xfdd5('0x41')],'value':_0x26d461[_0x54de26[_0xfdd5('0x46')][_0xfdd5('0x11')]['toLowerCase']()][_0xfdd5('0x3f')]()});}});}return _0x2dd786;}exports[_0xfdd5('0x47')]=function(_0x1ba809,_0x456a74,_0x4a8561,_0x465814,_0x58905b,_0x1ac6e3){var _0x4cd83a,_0x10f2e2;_0x1ac6e3[_0xfdd5('0xd')]=intUtil[_0xfdd5('0x48')](_0x1ac6e3[_0xfdd5('0xd')]);_0x1ac6e3['serverUrl']=intUtil[_0xfdd5('0x48')](_0x1ac6e3[_0xfdd5('0x49')]);if(_0x58905b&&_0x58905b[_0xfdd5('0x4a')]){logger['info'](_0xfdd5('0x4b'),_0xfdd5('0x4c'));_0x456a74[_0xfdd5('0x4d')]=util['format'](_0xfdd5('0x4e'),_0x1ac6e3[_0xfdd5('0x49')],_0x456a74['uniqueid'],md5(_0x456a74['uniqueid']));}else{_0x456a74[_0xfdd5('0x4d')]='';}headers[_0xfdd5('0x4f')]=getAuth(_0x1ac6e3);return getUser(_0x1ac6e3,_0x465814['email'])[_0xfdd5('0x16')](function(_0x559b12){_0x4cd83a=_0x559b12;logger['info']('The\x20User\x20ID\x20is:',_0x4cd83a['id']);return getEndUser(_0x1ac6e3,_0x456a74[_0xfdd5('0x50')],_0x456a74[_0xfdd5('0x51')]);})[_0xfdd5('0x16')](function(_0x185d23){_0x10f2e2=_0x185d23;logger[_0xfdd5('0xb')](_0xfdd5('0x52'),_0x10f2e2['id']);return getTicket(_0x1ac6e3,_0x4cd83a,_0x10f2e2,_0x4a8561,_0x456a74);})[_0xfdd5('0x16')](function(_0x1e0038){if(_0x1e0038){logger[_0xfdd5('0xb')](_0xfdd5('0x53'),_0x1e0038['id']);switch(_0x1ac6e3[_0xfdd5('0x40')]){case'integrationTab':logger[_0xfdd5('0xb')]('[QUEUE]',_0xfdd5('0x54'));return request({'uri':util[_0xfdd5('0xc')](_0xfdd5('0x55'),_0x1ac6e3['remoteUri'],_0x4cd83a['id'],_0x1e0038['id']),'method':_0xfdd5('0xe')});case'newTab':logger[_0xfdd5('0xb')](_0xfdd5('0x4b'),_0xfdd5('0x56'));emit(util[_0xfdd5('0xc')](_0xfdd5('0x57'),_0x465814[_0xfdd5('0x11')]),_0xfdd5('0x58'),{'uri':util[_0xfdd5('0xc')]('%s/agent/tickets/%s',_0x1ac6e3[_0xfdd5('0xd')][_0xfdd5('0x59')](_0xfdd5('0x5a'),''),_0x1e0038['id'])});break;default:logger[_0xfdd5('0x5b')](_0xfdd5('0x4b'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xfdd5('0x5c')](function(_0xa90da3){logger['error'](_0xfdd5('0x5d'),util['inspect'](_0xa90da3,{'showHidden':!![],'depth':null}));});};exports[_0xfdd5('0x5e')]=function(_0x3a3472,_0x2c1e1e,_0x19a4d8,_0x2981fb,_0x43ba53,_0xbb187d,_0x5ab0ff){var _0x3ea145,_0x55d892;_0xbb187d[_0xfdd5('0xd')]=intUtil[_0xfdd5('0x48')](_0xbb187d[_0xfdd5('0xd')]);_0xbb187d[_0xfdd5('0x49')]=intUtil[_0xfdd5('0x48')](_0xbb187d[_0xfdd5('0x49')]);if(_0x5ab0ff&&_0x5ab0ff[_0xfdd5('0x5f')]&&_0x5ab0ff[_0xfdd5('0x5f')]!=='none'){logger[_0xfdd5('0xb')]('[OUTBOUND]',_0xfdd5('0x4c'));_0x2c1e1e[_0xfdd5('0x4d')]=util[_0xfdd5('0xc')](_0xfdd5('0x4e'),_0xbb187d[_0xfdd5('0x49')],_0x2c1e1e[_0xfdd5('0x60')],md5(_0x2c1e1e['uniqueid']));}headers[_0xfdd5('0x4f')]=getAuth(_0xbb187d);return getUser(_0xbb187d,_0x2981fb[_0xfdd5('0x61')])[_0xfdd5('0x16')](function(_0x21516d){_0x3ea145=_0x21516d;logger['info'](_0xfdd5('0x62'),_0x3ea145['id']);return getEndUser(_0xbb187d,_0x2c1e1e['destcalleridname'],_0x2c1e1e['destcalleridnum']);})[_0xfdd5('0x16')](function(_0xf25b84){_0x55d892=_0xf25b84;logger[_0xfdd5('0xb')]('The\x20Enduser\x20ID\x20is:',_0x55d892['id']);return getTicket(_0xbb187d,_0x3ea145,_0x55d892,_0x19a4d8,_0x2c1e1e);})[_0xfdd5('0x16')](function(_0x735aff){if(_0x735aff){logger['info'](_0xfdd5('0x53'),_0x735aff['id']);switch(_0xbb187d[_0xfdd5('0x40')]){case _0xfdd5('0x63'):logger[_0xfdd5('0xb')](_0xfdd5('0x64'),_0xfdd5('0x54'));return request({'uri':util[_0xfdd5('0xc')](_0xfdd5('0x55'),_0xbb187d['remoteUri'],_0x3ea145['id'],_0x735aff['id']),'method':_0xfdd5('0xe')});case'newTab':logger[_0xfdd5('0xb')](_0xfdd5('0x64'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xfdd5('0xc')]('user:%s',_0x2981fb[_0xfdd5('0x11')]),_0xfdd5('0x58'),{'uri':util[_0xfdd5('0xc')](_0xfdd5('0x65'),_0xbb187d['remoteUri'][_0xfdd5('0x59')](_0xfdd5('0x5a'),''),_0x735aff['id'])});break;default:logger['error'](_0xfdd5('0x64'),_0xfdd5('0x66'));}}})['catch'](function(_0x1a8882){logger[_0xfdd5('0x5b')](_0xfdd5('0x67'),util[_0xfdd5('0x68')](_0x1a8882,{'showHidden':!![],'depth':null}));});};exports[_0xfdd5('0x69')]=function(_0x270136,_0x137f90,_0xf333b8,_0x1fbd17,_0x55c1c6,_0x5cb03c){var _0x183627,_0x10fc80;_0x5cb03c[_0xfdd5('0xd')]=intUtil['stripTrailingSlash'](_0x5cb03c[_0xfdd5('0xd')]);_0x5cb03c[_0xfdd5('0x49')]=intUtil[_0xfdd5('0x48')](_0x5cb03c[_0xfdd5('0x49')]);if(_0x55c1c6&&_0x55c1c6[_0xfdd5('0x4a')]){logger[_0xfdd5('0xb')]('['+_0x137f90[_0xfdd5('0x6a')][_0xfdd5('0x6b')]()+']','Recording\x20is\x20enabled!');_0x137f90[_0xfdd5('0x4d')]=util[_0xfdd5('0xc')](_0xfdd5('0x4e'),_0x5cb03c[_0xfdd5('0x49')],_0x137f90[_0xfdd5('0x60')],md5(_0x137f90[_0xfdd5('0x60')]));}else{_0x137f90['recordingURL']='';}headers[_0xfdd5('0x4f')]=getAuth(_0x5cb03c);return getUser(_0x5cb03c)[_0xfdd5('0x16')](function(_0x229cdd){_0x183627=_0x229cdd;logger[_0xfdd5('0xb')](_0xfdd5('0x62'),_0x183627['id']);return getEndUser(_0x5cb03c,_0x137f90[_0xfdd5('0x50')],_0x137f90[_0xfdd5('0x51')]);})['then'](function(_0x20342b){_0x10fc80=_0x20342b;logger[_0xfdd5('0xb')](_0xfdd5('0x52'),_0x10fc80['id']);return getTicket(_0x5cb03c,_0x183627,_0x10fc80,_0xf333b8,_0x137f90);})[_0xfdd5('0x16')](function(_0x4fc702){if(_0x4fc702){logger[_0xfdd5('0xb')](_0xfdd5('0x53'),_0x4fc702['id']);}})[_0xfdd5('0x5c')](function(_0x12d7ec){logger[_0xfdd5('0x5b')]('['+_0x137f90[_0xfdd5('0x6a')][_0xfdd5('0x6b')]()+']'+_0xfdd5('0x6c'),util[_0xfdd5('0x68')](_0x12d7ec,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x1b58=['picklist','type','nameField','customField','toLowerCase','idField','push','content','variableName','custom_fields','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','inspect','outbound','recordingFormat','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','%s/channels/voice/agents/%d/tickets/%d/display.json','%s/agent/tickets/%s','replace','toUpperCase','calleridnum','lastevent','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','ioredis','../../../../config/environment','redis','defaults','localhost','socket.io-emitter','application/json','info','format','%s/tickets.json','remoteUri','POST','merge','Tags','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','count','Agent\x20found!','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','results','filter','end-user','length','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','%s:%s','username','password','token','%s/token:%s','Basic\x20%s','toString','base64','debug','stringify','GET','map','forEach','includes','string'];(function(_0x3216ed,_0x1b78ae){var _0x1f7305=function(_0x5b4522){while(--_0x5b4522){_0x3216ed['push'](_0x3216ed['shift']());}};_0x1f7305(++_0x1b78ae);}(_0x1b58,0x9f));var _0x81b5=function(_0x5750fa,_0x57c0df){_0x5750fa=_0x5750fa-0x0;var _0x2aeb4e=_0x1b58[_0x5750fa];return _0x2aeb4e;};'use strict';var _=require('lodash');var rp=require(_0x81b5('0x0'));var md5=require(_0x81b5('0x1'));var util=require('util');var Redis=require(_0x81b5('0x2'));var intUtil=require('./util');var config=require(_0x81b5('0x3'));var logger=require('../../../../config/logger')('zendesk');config[_0x81b5('0x4')]=_[_0x81b5('0x5')](config[_0x81b5('0x4')],{'host':_0x81b5('0x6'),'port':0x18eb});var io=require(_0x81b5('0x7'))(new Redis(config[_0x81b5('0x4')]));function emit(_0x4edfc5,_0xfc6eb4,_0x4ce18a){io['to'](_0x4edfc5)['emit'](_0xfc6eb4,_0x4ce18a);}var headers={'Content-Type':'application/json','Accept':_0x81b5('0x8')};function getTicket(_0x5c8c9a,_0x10df74,_0x40bc65,_0x5769dd,_0x377d7c){logger[_0x81b5('0x9')]('Creating\x20new\x20ticket...');return request({'uri':util[_0x81b5('0xa')](_0x81b5('0xb'),_0x5c8c9a[_0x81b5('0xc')]),'method':_0x81b5('0xd'),'body':{'ticket':_[_0x81b5('0xe')]({'requester_id':_0x40bc65['id'],'submitter_id':_0x10df74?_0x10df74['id']:undefined,'assignee_id':_0x10df74?_0x10df74['id']:undefined,'tags':getTags(_0x5769dd[_0x81b5('0xf')],'name'),'subject':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x11')],_0x377d7c,'\x20'),'description':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x12')],_0x377d7c,'\x0a'),'comment':{'public':![],'body':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x12')],_0x377d7c,'\x0a')}},getCustomFields(_0x5769dd[_0x81b5('0x13')],_0x377d7c))}})[_0x81b5('0x14')](function(_0x5a6277){logger[_0x81b5('0x9')](_0x81b5('0x15'));return _0x5a6277[_0x81b5('0x16')];});}function getUser(_0x1385c7,_0x3de0c9){if(intUtil[_0x81b5('0x17')](_0x3de0c9)){logger[_0x81b5('0x9')](_0x81b5('0x18'),_0x3de0c9);return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x19'),_0x1385c7[_0x81b5('0xc')]),'qs':{'query':util['format']('type:user\x20role:agent\x20email:%s',_0x3de0c9)}})[_0x81b5('0x14')](function(_0x5982df){if(_0x5982df[_0x81b5('0x1a')]){logger['info'](_0x81b5('0x1b'));return _[_0x81b5('0x1c')](_0x5982df['results'],{'email':_0x3de0c9,'role':_0x81b5('0x1d')});}else{logger[_0x81b5('0x9')](_0x81b5('0x1e'));return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x1f'),_0x1385c7[_0x81b5('0xc')])})[_0x81b5('0x14')](function(_0x3e1867){logger[_0x81b5('0x9')](_0x81b5('0x20'));return _0x3e1867[_0x81b5('0x21')];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x1f'),_0x1385c7[_0x81b5('0xc')])})[_0x81b5('0x14')](function(_0x2c4c7e){logger[_0x81b5('0x9')](_0x81b5('0x20'));return _0x2c4c7e[_0x81b5('0x21')];});}}function getEndUser(_0x5e2542,_0x37b63a,_0x504fa8){logger['info'](_0x81b5('0x22'),_0x504fa8);return request({'uri':util[_0x81b5('0xa')]('%s/search.json',_0x5e2542[_0x81b5('0xc')]),'qs':{'query':util[_0x81b5('0xa')]('type:user\x20role:end-user\x20phone:%s',_0x504fa8)}})[_0x81b5('0x14')](function(_0x556516){var _0x3cf47;if(_0x556516[_0x81b5('0x23')]['length']){_0x556516[_0x81b5('0x23')]=_[_0x81b5('0x24')](_0x556516['results'],{'suspended':![],'role':_0x81b5('0x25')});if(_0x556516[_0x81b5('0x23')][_0x81b5('0x26')]){_0x3cf47=_[_0x81b5('0x27')](_0x556516[_0x81b5('0x23')]);}}if(_0x3cf47){logger[_0x81b5('0x9')]('Enduser\x20found!');return _0x3cf47;}else{logger[_0x81b5('0x9')](_0x81b5('0x28'));return request({'uri':util['format'](_0x81b5('0x29'),_0x5e2542[_0x81b5('0xc')]),'method':'POST','body':{'user':{'role':_0x81b5('0x25'),'name':util['format'](_0x81b5('0x2a'),_0x37b63a||_0x504fa8),'phone':_0x504fa8}}})[_0x81b5('0x14')](function(_0x2ab31d){logger[_0x81b5('0x9')](_0x81b5('0x2b'));return _0x2ab31d['user'];});}});}function getAuth(_0x1813f6){var _0x36bf90;if(_0x1813f6['authType']==='password'){_0x36bf90=util['format'](_0x81b5('0x2c'),_0x1813f6[_0x81b5('0x2d')],_0x1813f6[_0x81b5('0x2e')]);}else if(_0x1813f6['authType']===_0x81b5('0x2f')){_0x36bf90=util[_0x81b5('0xa')](_0x81b5('0x30'),_0x1813f6[_0x81b5('0x2d')],_0x1813f6[_0x81b5('0x2f')]);}return util['format'](_0x81b5('0x31'),new Buffer(_0x36bf90)[_0x81b5('0x32')](_0x81b5('0x33')));}function request(_0xf651f8){logger[_0x81b5('0x34')]('[HTTP]',JSON[_0x81b5('0x35')](_0xf651f8));return rp(_[_0x81b5('0x5')](_0xf651f8,{'method':_0x81b5('0x36'),'headers':headers,'json':!![]}));}function getTags(_0xca8f87,_0x28777a){var _0x4d83e4=[];if(_0xca8f87&&_0xca8f87[_0x81b5('0x26')]>0x0){_0x4d83e4=_[_0x81b5('0x37')](_0xca8f87,_0x28777a);}return _0x4d83e4;}function getCustomFields(_0x216cc9,_0x2db378){var _0xa7cbc2=[];var _0x24bb89={'custom_fields':[]};if(_0x216cc9[_0x81b5('0x26')]>0x0){_[_0x81b5('0x38')](_0x216cc9,function(_0x41f17d){if(_[_0x81b5('0x39')]([_0x81b5('0x3a'),_0x81b5('0x3b')],_0x41f17d[_0x81b5('0x3c')])&&_0x41f17d[_0x81b5('0x3d')]&&!_0x41f17d[_0x81b5('0x3e')]){_0x24bb89[_0x41f17d[_0x81b5('0x3d')][_0x81b5('0x3f')]()]=_0x41f17d['content'][_0x81b5('0x32')]();}else if(_[_0x81b5('0x39')](['string',_0x81b5('0x3b')],_0x41f17d['type'])&&_0x41f17d[_0x81b5('0x40')]&&_0x41f17d[_0x81b5('0x3e')]){_0x24bb89['custom_fields'][_0x81b5('0x41')]({'id':_0x41f17d['idField'],'value':_0x41f17d[_0x81b5('0x42')][_0x81b5('0x32')]()});}else if(_0x41f17d[_0x81b5('0x3c')]==='variable'&&_0x41f17d['variableName']&&_0x41f17d[_0x81b5('0x40')]&&_0x41f17d['customField']){_0x2db378[_0x41f17d[_0x81b5('0x43')]]&&_0x24bb89[_0x81b5('0x44')][_0x81b5('0x41')]({'id':_0x41f17d[_0x81b5('0x40')],'value':_0x2db378[_0x41f17d[_0x81b5('0x43')]][_0x81b5('0x32')]()});}else if(_0x41f17d[_0x81b5('0x3c')]===_0x81b5('0x45')&&_0x41f17d[_0x81b5('0x46')]&&_0x41f17d[_0x81b5('0x46')]['name']&&_0x41f17d['idField']&&_0x41f17d[_0x81b5('0x3e')]){_0x2db378[_0x41f17d[_0x81b5('0x46')][_0x81b5('0x47')][_0x81b5('0x3f')]()]&&_0x24bb89[_0x81b5('0x44')][_0x81b5('0x41')]({'id':_0x41f17d[_0x81b5('0x40')],'value':_0x2db378[_0x41f17d[_0x81b5('0x46')][_0x81b5('0x47')][_0x81b5('0x3f')]()][_0x81b5('0x32')]()});}});}return _0x24bb89;}exports[_0x81b5('0x48')]=function(_0x27dbd2,_0x2795c9,_0x3f4c34,_0x237525,_0x2ed138,_0x491ec0){var _0x4f46c2,_0x139de2;_0x491ec0['remoteUri']=intUtil[_0x81b5('0x49')](_0x491ec0['remoteUri']);_0x491ec0[_0x81b5('0x4a')]=intUtil[_0x81b5('0x49')](_0x491ec0[_0x81b5('0x4a')]);if(_0x2ed138&&_0x2ed138[_0x81b5('0x4b')]){logger[_0x81b5('0x9')]('[QUEUE]','Recording\x20is\x20enabled!');_0x2795c9[_0x81b5('0x4c')]=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x491ec0['serverUrl'],_0x2795c9[_0x81b5('0x4e')],md5(_0x2795c9[_0x81b5('0x4e')]));}else{_0x2795c9[_0x81b5('0x4c')]='';}headers[_0x81b5('0x4f')]=getAuth(_0x491ec0);return getUser(_0x491ec0,_0x237525[_0x81b5('0x50')])['then'](function(_0x2da034){_0x4f46c2=_0x2da034;logger[_0x81b5('0x9')](_0x81b5('0x51'),_0x4f46c2['id']);return getEndUser(_0x491ec0,_0x2795c9[_0x81b5('0x52')],_0x2795c9['calleridnum']);})['then'](function(_0x5b5331){_0x139de2=_0x5b5331;logger[_0x81b5('0x9')](_0x81b5('0x53'),_0x139de2['id']);return getTicket(_0x491ec0,_0x4f46c2,_0x139de2,_0x3f4c34,_0x2795c9);})[_0x81b5('0x14')](function(_0x321c1b){if(_0x321c1b){logger['info']('The\x20Ticket\x20ID\x20is:',_0x321c1b['id']);switch(_0x491ec0['type']){case _0x81b5('0x54'):logger[_0x81b5('0x9')](_0x81b5('0x55'),_0x81b5('0x56'));return request({'uri':util[_0x81b5('0xa')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x491ec0['remoteUri'],_0x4f46c2['id'],_0x321c1b['id']),'method':'POST'});case _0x81b5('0x57'):logger['info']('[QUEUE]',_0x81b5('0x58'));emit(util['format']('user:%s',_0x237525['name']),_0x81b5('0x59'),{'uri':util[_0x81b5('0xa')]('%s/agent/tickets/%s',_0x491ec0[_0x81b5('0xc')]['replace'](_0x81b5('0x5a'),''),_0x321c1b['id'])});break;default:logger[_0x81b5('0x5b')](_0x81b5('0x55'),_0x81b5('0x5c'));}}})[_0x81b5('0x5d')](function(_0x3d2c8f){logger['error']('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0x81b5('0x5e')](_0x3d2c8f,{'showHidden':!![],'depth':null}));});};exports[_0x81b5('0x5f')]=function(_0x53f175,_0x451df7,_0x5725ab,_0x46ca91,_0x330000,_0x3b09d4,_0x5ef622){var _0xada1cb,_0x517325;_0x3b09d4[_0x81b5('0xc')]=intUtil[_0x81b5('0x49')](_0x3b09d4[_0x81b5('0xc')]);_0x3b09d4[_0x81b5('0x4a')]=intUtil[_0x81b5('0x49')](_0x3b09d4['serverUrl']);if(_0x5ef622&&_0x5ef622['recordingFormat']&&_0x5ef622[_0x81b5('0x60')]!=='none'){logger[_0x81b5('0x9')]('[OUTBOUND]',_0x81b5('0x61'));_0x451df7[_0x81b5('0x4c')]=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x3b09d4['serverUrl'],_0x451df7['uniqueid'],md5(_0x451df7[_0x81b5('0x4e')]));}headers[_0x81b5('0x4f')]=getAuth(_0x3b09d4);return getUser(_0x3b09d4,_0x46ca91[_0x81b5('0x50')])[_0x81b5('0x14')](function(_0x5a9586){_0xada1cb=_0x5a9586;logger['info'](_0x81b5('0x51'),_0xada1cb['id']);return getEndUser(_0x3b09d4,_0x451df7[_0x81b5('0x62')],_0x451df7[_0x81b5('0x63')]);})[_0x81b5('0x14')](function(_0xbd87ae){_0x517325=_0xbd87ae;logger[_0x81b5('0x9')](_0x81b5('0x53'),_0x517325['id']);return getTicket(_0x3b09d4,_0xada1cb,_0x517325,_0x5725ab,_0x451df7);})['then'](function(_0x3c2285){if(_0x3c2285){logger[_0x81b5('0x9')](_0x81b5('0x64'),_0x3c2285['id']);switch(_0x3b09d4[_0x81b5('0x3c')]){case _0x81b5('0x54'):logger[_0x81b5('0x9')](_0x81b5('0x65'),_0x81b5('0x56'));return request({'uri':util['format'](_0x81b5('0x66'),_0x3b09d4[_0x81b5('0xc')],_0xada1cb['id'],_0x3c2285['id']),'method':_0x81b5('0xd')});case _0x81b5('0x57'):logger[_0x81b5('0x9')](_0x81b5('0x65'),_0x81b5('0x58'));emit(util['format']('user:%s',_0x46ca91[_0x81b5('0x47')]),_0x81b5('0x59'),{'uri':util[_0x81b5('0xa')](_0x81b5('0x67'),_0x3b09d4[_0x81b5('0xc')][_0x81b5('0x68')]('/api/v2',''),_0x3c2285['id'])});break;default:logger[_0x81b5('0x5b')](_0x81b5('0x65'),_0x81b5('0x5c'));}}})[_0x81b5('0x5d')](function(_0x3909c8){logger['error']('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0x81b5('0x5e')](_0x3909c8,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x57d61c,_0x5c364e,_0x1a9a9c,_0x53de0b,_0x5e0454,_0x34b51d){var _0xf0db4d,_0x1cb002;_0x34b51d[_0x81b5('0xc')]=intUtil[_0x81b5('0x49')](_0x34b51d['remoteUri']);_0x34b51d[_0x81b5('0x4a')]=intUtil['stripTrailingSlash'](_0x34b51d[_0x81b5('0x4a')]);if(_0x5e0454&&_0x5e0454[_0x81b5('0x4b')]){logger[_0x81b5('0x9')]('['+_0x5c364e['lastevent'][_0x81b5('0x69')]()+']',_0x81b5('0x61'));_0x5c364e['recordingURL']=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x34b51d[_0x81b5('0x4a')],_0x5c364e[_0x81b5('0x4e')],md5(_0x5c364e['uniqueid']));}else{_0x5c364e['recordingURL']='';}headers['Authorization']=getAuth(_0x34b51d);return getUser(_0x34b51d)[_0x81b5('0x14')](function(_0x3b662c){_0xf0db4d=_0x3b662c;logger[_0x81b5('0x9')](_0x81b5('0x51'),_0xf0db4d['id']);return getEndUser(_0x34b51d,_0x5c364e['calleridname'],_0x5c364e[_0x81b5('0x6a')]);})[_0x81b5('0x14')](function(_0x3e25d6){_0x1cb002=_0x3e25d6;logger[_0x81b5('0x9')]('The\x20Enduser\x20ID\x20is:',_0x1cb002['id']);return getTicket(_0x34b51d,_0xf0db4d,_0x1cb002,_0x1a9a9c,_0x5c364e);})['then'](function(_0x23a746){if(_0x23a746){logger[_0x81b5('0x9')]('The\x20Ticket\x20ID\x20is:',_0x23a746['id']);}})[_0x81b5('0x5d')](function(_0x106880){logger['error']('['+_0x5c364e[_0x81b5('0x6b')][_0x81b5('0x69')]()+']'+_0x81b5('0x6c'),util[_0x81b5('0x5e')](_0x106880,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff