// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x1dca=['type:user\x20role:agent\x20email:%s','Agent\x20found!','find','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','end-user','length','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','authType','password','token','%s/token:%s','Basic\x20%s','base64','debug','[HTTP]','GET','map','forEach','includes','string','picklist','type','nameField','customField','toString','idField','push','variableName','custom_fields','customVariable','Variable','name','toLowerCase','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','error','Zendesk\x20account\x20type\x20not\x20recognized','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','/api/v2','catch','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','lastevent','toUpperCase','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','localhost','application/json','info','%s/tickets.json','remoteUri','POST','Tags','getString','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','format','%s/search.json'];(function(_0x233712,_0x242257){var _0x3eb42b=function(_0x262cb9){while(--_0x262cb9){_0x233712['push'](_0x233712['shift']());}};_0x3eb42b(++_0x242257);}(_0x1dca,0x120));var _0xa1dc=function(_0x402c8f,_0x30cc1d){_0x402c8f=_0x402c8f-0x0;var _0x11e809=_0x1dca[_0x402c8f];return _0x11e809;};'use strict';var _=require('lodash');var rp=require(_0xa1dc('0x0'));var md5=require(_0xa1dc('0x1'));var util=require(_0xa1dc('0x2'));var Redis=require(_0xa1dc('0x3'));var intUtil=require(_0xa1dc('0x4'));var config=require(_0xa1dc('0x5'));var logger=require(_0xa1dc('0x6'))(_0xa1dc('0x7'));config[_0xa1dc('0x8')]=_[_0xa1dc('0x9')](config[_0xa1dc('0x8')],{'host':_0xa1dc('0xa'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));function emit(_0x52da8e,_0x108d1c,_0xd02864){io['to'](_0x52da8e)['emit'](_0x108d1c,_0xd02864);}var headers={'Content-Type':_0xa1dc('0xb'),'Accept':'application/json'};function getTicket(_0x47c5d4,_0x466f22,_0x51f139,_0x104bb0,_0xaac800){logger[_0xa1dc('0xc')]('Creating\x20new\x20ticket...');return request({'uri':util['format'](_0xa1dc('0xd'),_0x47c5d4[_0xa1dc('0xe')]),'method':_0xa1dc('0xf'),'body':{'ticket':_['merge']({'requester_id':_0x51f139['id'],'submitter_id':_0x466f22?_0x466f22['id']:undefined,'assignee_id':_0x466f22?_0x466f22['id']:undefined,'tags':getTags(_0x104bb0[_0xa1dc('0x10')],'name'),'subject':intUtil[_0xa1dc('0x11')](_0x104bb0['Subjects'],_0xaac800,'\x20'),'description':intUtil[_0xa1dc('0x11')](_0x104bb0[_0xa1dc('0x12')],_0xaac800,'\x0a'),'comment':{'public':![],'body':intUtil[_0xa1dc('0x11')](_0x104bb0[_0xa1dc('0x12')],_0xaac800,'\x0a')}},getCustomFields(_0x104bb0[_0xa1dc('0x13')],_0xaac800))}})[_0xa1dc('0x14')](function(_0x428914){logger['info'](_0xa1dc('0x15'));return _0x428914[_0xa1dc('0x16')];});}function getUser(_0x20e5b0,_0x6eb387){if(intUtil[_0xa1dc('0x17')](_0x6eb387)){logger['info'](_0xa1dc('0x18'),_0x6eb387);return request({'uri':util[_0xa1dc('0x19')](_0xa1dc('0x1a'),_0x20e5b0[_0xa1dc('0xe')]),'qs':{'query':util[_0xa1dc('0x19')](_0xa1dc('0x1b'),_0x6eb387)}})[_0xa1dc('0x14')](function(_0x182027){if(_0x182027['count']){logger[_0xa1dc('0xc')](_0xa1dc('0x1c'));return _[_0xa1dc('0x1d')](_0x182027[_0xa1dc('0x1e')],{'email':_0x6eb387,'role':'agent'});}else{logger['info'](_0xa1dc('0x1f'));return request({'uri':util[_0xa1dc('0x19')](_0xa1dc('0x20'),_0x20e5b0[_0xa1dc('0xe')])})[_0xa1dc('0x14')](function(_0x42ca2a){logger[_0xa1dc('0xc')](_0xa1dc('0x21'));return _0x42ca2a[_0xa1dc('0x22')];});}});}else{logger[_0xa1dc('0xc')](_0xa1dc('0x1f'));return request({'uri':util[_0xa1dc('0x19')](_0xa1dc('0x20'),_0x20e5b0['remoteUri'])})[_0xa1dc('0x14')](function(_0xf3ee4f){logger[_0xa1dc('0xc')](_0xa1dc('0x21'));return _0xf3ee4f['user'];});}}function getEndUser(_0x4b1962,_0x40585c,_0x1e4072){logger[_0xa1dc('0xc')](_0xa1dc('0x23'),_0x1e4072);return request({'uri':util[_0xa1dc('0x19')](_0xa1dc('0x1a'),_0x4b1962[_0xa1dc('0xe')]),'qs':{'query':util[_0xa1dc('0x19')](_0xa1dc('0x24'),_0x1e4072)}})[_0xa1dc('0x14')](function(_0x5abfc6){var _0x1e4d1c;if(_0x5abfc6['results']['length']){_0x5abfc6[_0xa1dc('0x1e')]=_['filter'](_0x5abfc6[_0xa1dc('0x1e')],{'suspended':![],'role':_0xa1dc('0x25')});if(_0x5abfc6[_0xa1dc('0x1e')][_0xa1dc('0x26')]){_0x1e4d1c=_[_0xa1dc('0x27')](_0x5abfc6[_0xa1dc('0x1e')]);}}if(_0x1e4d1c){logger[_0xa1dc('0xc')]('Enduser\x20found!');return _0x1e4d1c;}else{logger[_0xa1dc('0xc')](_0xa1dc('0x28'));return request({'uri':util[_0xa1dc('0x19')](_0xa1dc('0x29'),_0x4b1962[_0xa1dc('0xe')]),'method':'POST','body':{'user':{'role':_0xa1dc('0x25'),'name':util['format'](_0xa1dc('0x2a'),_0x40585c||_0x1e4072),'phone':_0x1e4072}}})['then'](function(_0x3a2943){logger[_0xa1dc('0xc')]('Enduser\x20created.');return _0x3a2943[_0xa1dc('0x22')];});}});}function getAuth(_0x1bfb73){var _0x210754;if(_0x1bfb73[_0xa1dc('0x2b')]===_0xa1dc('0x2c')){_0x210754=util['format']('%s:%s',_0x1bfb73['username'],_0x1bfb73[_0xa1dc('0x2c')]);}else if(_0x1bfb73[_0xa1dc('0x2b')]===_0xa1dc('0x2d')){_0x210754=util[_0xa1dc('0x19')](_0xa1dc('0x2e'),_0x1bfb73['username'],_0x1bfb73[_0xa1dc('0x2d')]);}return util[_0xa1dc('0x19')](_0xa1dc('0x2f'),new Buffer(_0x210754)['toString'](_0xa1dc('0x30')));}function request(_0x30cd00){logger[_0xa1dc('0x31')](_0xa1dc('0x32'),JSON['stringify'](_0x30cd00));return rp(_[_0xa1dc('0x9')](_0x30cd00,{'method':_0xa1dc('0x33'),'headers':headers,'json':!![]}));}function getTags(_0x2784b0,_0x1e6794){var _0x4544e0=[];if(_0x2784b0&&_0x2784b0['length']>0x0){_0x4544e0=_[_0xa1dc('0x34')](_0x2784b0,_0x1e6794);}return _0x4544e0;}function getCustomFields(_0x1b79d0,_0x597034){var _0x3fa60a=[];var _0x4f48bf={'custom_fields':[]};if(_0x1b79d0[_0xa1dc('0x26')]>0x0){_[_0xa1dc('0x35')](_0x1b79d0,function(_0x37605a){if(_[_0xa1dc('0x36')]([_0xa1dc('0x37'),_0xa1dc('0x38')],_0x37605a[_0xa1dc('0x39')])&&_0x37605a[_0xa1dc('0x3a')]&&!_0x37605a[_0xa1dc('0x3b')]){_0x4f48bf[_0x37605a[_0xa1dc('0x3a')]['toLowerCase']()]=_0x37605a['content'][_0xa1dc('0x3c')]();}else if(_['includes'](['string','picklist'],_0x37605a['type'])&&_0x37605a[_0xa1dc('0x3d')]&&_0x37605a[_0xa1dc('0x3b')]){_0x4f48bf['custom_fields'][_0xa1dc('0x3e')]({'id':_0x37605a[_0xa1dc('0x3d')],'value':_0x37605a['content']['toString']()});}else if(_0x37605a[_0xa1dc('0x39')]==='variable'&&_0x37605a[_0xa1dc('0x3f')]&&_0x37605a[_0xa1dc('0x3d')]&&_0x37605a['customField']){_0x597034[_0x37605a[_0xa1dc('0x3f')]]&&_0x4f48bf[_0xa1dc('0x40')]['push']({'id':_0x37605a[_0xa1dc('0x3d')],'value':_0x597034[_0x37605a['variableName']][_0xa1dc('0x3c')]()});}else if(_0x37605a[_0xa1dc('0x39')]===_0xa1dc('0x41')&&_0x37605a[_0xa1dc('0x42')]&&_0x37605a[_0xa1dc('0x42')]['name']&&_0x37605a[_0xa1dc('0x3d')]&&_0x37605a[_0xa1dc('0x3b')]){_0x597034[_0x37605a['Variable'][_0xa1dc('0x43')][_0xa1dc('0x44')]()]&&_0x4f48bf[_0xa1dc('0x40')][_0xa1dc('0x3e')]({'id':_0x37605a[_0xa1dc('0x3d')],'value':_0x597034[_0x37605a['Variable'][_0xa1dc('0x43')][_0xa1dc('0x44')]()]['toString']()});}});}return _0x4f48bf;}exports['queue']=function(_0x4739e3,_0x170a77,_0x4eeeac,_0x3f0f12,_0x4f94da,_0x42ce30){var _0x49958b,_0x39afa7;_0x42ce30[_0xa1dc('0xe')]=intUtil[_0xa1dc('0x45')](_0x42ce30[_0xa1dc('0xe')]);_0x42ce30['serverUrl']=intUtil[_0xa1dc('0x45')](_0x42ce30['serverUrl']);if(_0x4f94da&&_0x4f94da[_0xa1dc('0x46')]){logger[_0xa1dc('0xc')](_0xa1dc('0x47'),_0xa1dc('0x48'));_0x170a77[_0xa1dc('0x49')]=util['format'](_0xa1dc('0x4a'),_0x42ce30[_0xa1dc('0x4b')],_0x170a77[_0xa1dc('0x4c')],md5(_0x170a77[_0xa1dc('0x4c')]));}else{_0x170a77[_0xa1dc('0x49')]='';}headers[_0xa1dc('0x4d')]=getAuth(_0x42ce30);return getUser(_0x42ce30,_0x3f0f12[_0xa1dc('0x4e')])['then'](function(_0x4bd054){_0x49958b=_0x4bd054;logger[_0xa1dc('0xc')](_0xa1dc('0x4f'),_0x49958b['id']);return getEndUser(_0x42ce30,_0x170a77['calleridname'],_0x170a77['calleridnum']);})[_0xa1dc('0x14')](function(_0x5a94fd){_0x39afa7=_0x5a94fd;logger['info'](_0xa1dc('0x50'),_0x39afa7['id']);return getTicket(_0x42ce30,_0x49958b,_0x39afa7,_0x4eeeac,_0x170a77);})[_0xa1dc('0x14')](function(_0x542b92){if(_0x542b92){logger[_0xa1dc('0xc')](_0xa1dc('0x51'),_0x542b92['id']);switch(_0x42ce30[_0xa1dc('0x39')]){case _0xa1dc('0x52'):logger[_0xa1dc('0xc')](_0xa1dc('0x47'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util['format'](_0xa1dc('0x53'),_0x42ce30['remoteUri'],_0x49958b['id'],_0x542b92['id']),'method':'POST'});case _0xa1dc('0x54'):logger[_0xa1dc('0xc')](_0xa1dc('0x47'),_0xa1dc('0x55'));emit(util[_0xa1dc('0x19')](_0xa1dc('0x56'),_0x3f0f12[_0xa1dc('0x43')]),_0xa1dc('0x57'),{'uri':util[_0xa1dc('0x19')](_0xa1dc('0x58'),_0x42ce30[_0xa1dc('0xe')][_0xa1dc('0x59')]('/api/v2',''),_0x542b92['id'])});break;default:logger[_0xa1dc('0x5a')](_0xa1dc('0x47'),_0xa1dc('0x5b'));}}})['catch'](function(_0x25e9a9){logger[_0xa1dc('0x5a')](_0xa1dc('0x5c'),util[_0xa1dc('0x5d')](_0x25e9a9,{'showHidden':!![],'depth':null}));});};exports[_0xa1dc('0x5e')]=function(_0x56862c,_0x5759ad,_0x50da9e,_0xf9af64,_0xe6a5c5,_0x4b5264,_0x377264){var _0x5474a2,_0x4854fe;_0x4b5264[_0xa1dc('0xe')]=intUtil['stripTrailingSlash'](_0x4b5264[_0xa1dc('0xe')]);_0x4b5264[_0xa1dc('0x4b')]=intUtil['stripTrailingSlash'](_0x4b5264[_0xa1dc('0x4b')]);if(_0x377264&&_0x377264['recordingFormat']&&_0x377264[_0xa1dc('0x5f')]!==_0xa1dc('0x60')){logger[_0xa1dc('0xc')](_0xa1dc('0x61'),_0xa1dc('0x48'));_0x5759ad['recordingURL']=util[_0xa1dc('0x19')](_0xa1dc('0x4a'),_0x4b5264[_0xa1dc('0x4b')],_0x5759ad[_0xa1dc('0x4c')],md5(_0x5759ad[_0xa1dc('0x4c')]));}headers[_0xa1dc('0x4d')]=getAuth(_0x4b5264);return getUser(_0x4b5264,_0xf9af64['email'])['then'](function(_0x31b6e4){_0x5474a2=_0x31b6e4;logger[_0xa1dc('0xc')](_0xa1dc('0x4f'),_0x5474a2['id']);return getEndUser(_0x4b5264,_0x5759ad['destcalleridname'],_0x5759ad[_0xa1dc('0x62')]);})[_0xa1dc('0x14')](function(_0x3bfd8c){_0x4854fe=_0x3bfd8c;logger[_0xa1dc('0xc')](_0xa1dc('0x50'),_0x4854fe['id']);return getTicket(_0x4b5264,_0x5474a2,_0x4854fe,_0x50da9e,_0x5759ad);})[_0xa1dc('0x14')](function(_0x471f44){if(_0x471f44){logger['info'](_0xa1dc('0x51'),_0x471f44['id']);switch(_0x4b5264[_0xa1dc('0x39')]){case _0xa1dc('0x52'):logger[_0xa1dc('0xc')](_0xa1dc('0x61'),_0xa1dc('0x63'));return request({'uri':util[_0xa1dc('0x19')](_0xa1dc('0x53'),_0x4b5264[_0xa1dc('0xe')],_0x5474a2['id'],_0x471f44['id']),'method':_0xa1dc('0xf')});case'newTab':logger[_0xa1dc('0xc')]('[OUTBOUND]',_0xa1dc('0x55'));emit(util[_0xa1dc('0x19')](_0xa1dc('0x56'),_0xf9af64['name']),'trigger:browser:url',{'uri':util[_0xa1dc('0x19')](_0xa1dc('0x58'),_0x4b5264['remoteUri'][_0xa1dc('0x59')](_0xa1dc('0x64'),''),_0x471f44['id'])});break;default:logger[_0xa1dc('0x5a')]('[OUTBOUND]',_0xa1dc('0x5b'));}}})[_0xa1dc('0x65')](function(_0x7a5910){logger[_0xa1dc('0x5a')](_0xa1dc('0x66'),util['inspect'](_0x7a5910,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x2eb8ef,_0x2144d1,_0x5c5284,_0x168dc8,_0x1d0796,_0x5e1656){var _0x302733,_0x1e37b2;_0x5e1656[_0xa1dc('0xe')]=intUtil[_0xa1dc('0x45')](_0x5e1656['remoteUri']);_0x5e1656[_0xa1dc('0x4b')]=intUtil[_0xa1dc('0x45')](_0x5e1656['serverUrl']);if(_0x1d0796&&_0x1d0796[_0xa1dc('0x46')]){logger['info']('['+_0x2144d1[_0xa1dc('0x67')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x2144d1[_0xa1dc('0x49')]=util[_0xa1dc('0x19')](_0xa1dc('0x4a'),_0x5e1656[_0xa1dc('0x4b')],_0x2144d1[_0xa1dc('0x4c')],md5(_0x2144d1['uniqueid']));}else{_0x2144d1[_0xa1dc('0x49')]='';}headers['Authorization']=getAuth(_0x5e1656);return getUser(_0x5e1656)[_0xa1dc('0x14')](function(_0x508955){_0x302733=_0x508955;logger[_0xa1dc('0xc')](_0xa1dc('0x4f'),_0x302733['id']);return getEndUser(_0x5e1656,_0x2144d1['calleridname'],_0x2144d1['calleridnum']);})[_0xa1dc('0x14')](function(_0x449154){_0x1e37b2=_0x449154;logger[_0xa1dc('0xc')](_0xa1dc('0x50'),_0x1e37b2['id']);return getTicket(_0x5e1656,_0x302733,_0x1e37b2,_0x5c5284,_0x2144d1);})[_0xa1dc('0x14')](function(_0x5f2fff){if(_0x5f2fff){logger[_0xa1dc('0xc')]('The\x20Ticket\x20ID\x20is:',_0x5f2fff['id']);}})[_0xa1dc('0x65')](function(_0x34f86f){logger[_0xa1dc('0x5a')]('['+_0x2144d1[_0xa1dc('0x67')][_0xa1dc('0x68')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0xa1dc('0x5d')](_0x34f86f,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x1b58=['picklist','type','nameField','customField','toLowerCase','idField','push','content','variableName','custom_fields','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','inspect','outbound','recordingFormat','Recording\x20is\x20enabled!','destcalleridname','destcalleridnum','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','%s/channels/voice/agents/%d/tickets/%d/display.json','%s/agent/tickets/%s','replace','toUpperCase','calleridnum','lastevent','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','ioredis','../../../../config/environment','redis','defaults','localhost','socket.io-emitter','application/json','info','format','%s/tickets.json','remoteUri','POST','merge','Tags','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','count','Agent\x20found!','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','results','filter','end-user','length','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','%s:%s','username','password','token','%s/token:%s','Basic\x20%s','toString','base64','debug','stringify','GET','map','forEach','includes','string'];(function(_0x3216ed,_0x1b78ae){var _0x1f7305=function(_0x5b4522){while(--_0x5b4522){_0x3216ed['push'](_0x3216ed['shift']());}};_0x1f7305(++_0x1b78ae);}(_0x1b58,0x9f));var _0x81b5=function(_0x5750fa,_0x57c0df){_0x5750fa=_0x5750fa-0x0;var _0x2aeb4e=_0x1b58[_0x5750fa];return _0x2aeb4e;};'use strict';var _=require('lodash');var rp=require(_0x81b5('0x0'));var md5=require(_0x81b5('0x1'));var util=require('util');var Redis=require(_0x81b5('0x2'));var intUtil=require('./util');var config=require(_0x81b5('0x3'));var logger=require('../../../../config/logger')('zendesk');config[_0x81b5('0x4')]=_[_0x81b5('0x5')](config[_0x81b5('0x4')],{'host':_0x81b5('0x6'),'port':0x18eb});var io=require(_0x81b5('0x7'))(new Redis(config[_0x81b5('0x4')]));function emit(_0x4edfc5,_0xfc6eb4,_0x4ce18a){io['to'](_0x4edfc5)['emit'](_0xfc6eb4,_0x4ce18a);}var headers={'Content-Type':'application/json','Accept':_0x81b5('0x8')};function getTicket(_0x5c8c9a,_0x10df74,_0x40bc65,_0x5769dd,_0x377d7c){logger[_0x81b5('0x9')]('Creating\x20new\x20ticket...');return request({'uri':util[_0x81b5('0xa')](_0x81b5('0xb'),_0x5c8c9a[_0x81b5('0xc')]),'method':_0x81b5('0xd'),'body':{'ticket':_[_0x81b5('0xe')]({'requester_id':_0x40bc65['id'],'submitter_id':_0x10df74?_0x10df74['id']:undefined,'assignee_id':_0x10df74?_0x10df74['id']:undefined,'tags':getTags(_0x5769dd[_0x81b5('0xf')],'name'),'subject':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x11')],_0x377d7c,'\x20'),'description':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x12')],_0x377d7c,'\x0a'),'comment':{'public':![],'body':intUtil[_0x81b5('0x10')](_0x5769dd[_0x81b5('0x12')],_0x377d7c,'\x0a')}},getCustomFields(_0x5769dd[_0x81b5('0x13')],_0x377d7c))}})[_0x81b5('0x14')](function(_0x5a6277){logger[_0x81b5('0x9')](_0x81b5('0x15'));return _0x5a6277[_0x81b5('0x16')];});}function getUser(_0x1385c7,_0x3de0c9){if(intUtil[_0x81b5('0x17')](_0x3de0c9)){logger[_0x81b5('0x9')](_0x81b5('0x18'),_0x3de0c9);return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x19'),_0x1385c7[_0x81b5('0xc')]),'qs':{'query':util['format']('type:user\x20role:agent\x20email:%s',_0x3de0c9)}})[_0x81b5('0x14')](function(_0x5982df){if(_0x5982df[_0x81b5('0x1a')]){logger['info'](_0x81b5('0x1b'));return _[_0x81b5('0x1c')](_0x5982df['results'],{'email':_0x3de0c9,'role':_0x81b5('0x1d')});}else{logger[_0x81b5('0x9')](_0x81b5('0x1e'));return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x1f'),_0x1385c7[_0x81b5('0xc')])})[_0x81b5('0x14')](function(_0x3e1867){logger[_0x81b5('0x9')](_0x81b5('0x20'));return _0x3e1867[_0x81b5('0x21')];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x81b5('0xa')](_0x81b5('0x1f'),_0x1385c7[_0x81b5('0xc')])})[_0x81b5('0x14')](function(_0x2c4c7e){logger[_0x81b5('0x9')](_0x81b5('0x20'));return _0x2c4c7e[_0x81b5('0x21')];});}}function getEndUser(_0x5e2542,_0x37b63a,_0x504fa8){logger['info'](_0x81b5('0x22'),_0x504fa8);return request({'uri':util[_0x81b5('0xa')]('%s/search.json',_0x5e2542[_0x81b5('0xc')]),'qs':{'query':util[_0x81b5('0xa')]('type:user\x20role:end-user\x20phone:%s',_0x504fa8)}})[_0x81b5('0x14')](function(_0x556516){var _0x3cf47;if(_0x556516[_0x81b5('0x23')]['length']){_0x556516[_0x81b5('0x23')]=_[_0x81b5('0x24')](_0x556516['results'],{'suspended':![],'role':_0x81b5('0x25')});if(_0x556516[_0x81b5('0x23')][_0x81b5('0x26')]){_0x3cf47=_[_0x81b5('0x27')](_0x556516[_0x81b5('0x23')]);}}if(_0x3cf47){logger[_0x81b5('0x9')]('Enduser\x20found!');return _0x3cf47;}else{logger[_0x81b5('0x9')](_0x81b5('0x28'));return request({'uri':util['format'](_0x81b5('0x29'),_0x5e2542[_0x81b5('0xc')]),'method':'POST','body':{'user':{'role':_0x81b5('0x25'),'name':util['format'](_0x81b5('0x2a'),_0x37b63a||_0x504fa8),'phone':_0x504fa8}}})[_0x81b5('0x14')](function(_0x2ab31d){logger[_0x81b5('0x9')](_0x81b5('0x2b'));return _0x2ab31d['user'];});}});}function getAuth(_0x1813f6){var _0x36bf90;if(_0x1813f6['authType']==='password'){_0x36bf90=util['format'](_0x81b5('0x2c'),_0x1813f6[_0x81b5('0x2d')],_0x1813f6[_0x81b5('0x2e')]);}else if(_0x1813f6['authType']===_0x81b5('0x2f')){_0x36bf90=util[_0x81b5('0xa')](_0x81b5('0x30'),_0x1813f6[_0x81b5('0x2d')],_0x1813f6[_0x81b5('0x2f')]);}return util['format'](_0x81b5('0x31'),new Buffer(_0x36bf90)[_0x81b5('0x32')](_0x81b5('0x33')));}function request(_0xf651f8){logger[_0x81b5('0x34')]('[HTTP]',JSON[_0x81b5('0x35')](_0xf651f8));return rp(_[_0x81b5('0x5')](_0xf651f8,{'method':_0x81b5('0x36'),'headers':headers,'json':!![]}));}function getTags(_0xca8f87,_0x28777a){var _0x4d83e4=[];if(_0xca8f87&&_0xca8f87[_0x81b5('0x26')]>0x0){_0x4d83e4=_[_0x81b5('0x37')](_0xca8f87,_0x28777a);}return _0x4d83e4;}function getCustomFields(_0x216cc9,_0x2db378){var _0xa7cbc2=[];var _0x24bb89={'custom_fields':[]};if(_0x216cc9[_0x81b5('0x26')]>0x0){_[_0x81b5('0x38')](_0x216cc9,function(_0x41f17d){if(_[_0x81b5('0x39')]([_0x81b5('0x3a'),_0x81b5('0x3b')],_0x41f17d[_0x81b5('0x3c')])&&_0x41f17d[_0x81b5('0x3d')]&&!_0x41f17d[_0x81b5('0x3e')]){_0x24bb89[_0x41f17d[_0x81b5('0x3d')][_0x81b5('0x3f')]()]=_0x41f17d['content'][_0x81b5('0x32')]();}else if(_[_0x81b5('0x39')](['string',_0x81b5('0x3b')],_0x41f17d['type'])&&_0x41f17d[_0x81b5('0x40')]&&_0x41f17d[_0x81b5('0x3e')]){_0x24bb89['custom_fields'][_0x81b5('0x41')]({'id':_0x41f17d['idField'],'value':_0x41f17d[_0x81b5('0x42')][_0x81b5('0x32')]()});}else if(_0x41f17d[_0x81b5('0x3c')]==='variable'&&_0x41f17d['variableName']&&_0x41f17d[_0x81b5('0x40')]&&_0x41f17d['customField']){_0x2db378[_0x41f17d[_0x81b5('0x43')]]&&_0x24bb89[_0x81b5('0x44')][_0x81b5('0x41')]({'id':_0x41f17d[_0x81b5('0x40')],'value':_0x2db378[_0x41f17d[_0x81b5('0x43')]][_0x81b5('0x32')]()});}else if(_0x41f17d[_0x81b5('0x3c')]===_0x81b5('0x45')&&_0x41f17d[_0x81b5('0x46')]&&_0x41f17d[_0x81b5('0x46')]['name']&&_0x41f17d['idField']&&_0x41f17d[_0x81b5('0x3e')]){_0x2db378[_0x41f17d[_0x81b5('0x46')][_0x81b5('0x47')][_0x81b5('0x3f')]()]&&_0x24bb89[_0x81b5('0x44')][_0x81b5('0x41')]({'id':_0x41f17d[_0x81b5('0x40')],'value':_0x2db378[_0x41f17d[_0x81b5('0x46')][_0x81b5('0x47')][_0x81b5('0x3f')]()][_0x81b5('0x32')]()});}});}return _0x24bb89;}exports[_0x81b5('0x48')]=function(_0x27dbd2,_0x2795c9,_0x3f4c34,_0x237525,_0x2ed138,_0x491ec0){var _0x4f46c2,_0x139de2;_0x491ec0['remoteUri']=intUtil[_0x81b5('0x49')](_0x491ec0['remoteUri']);_0x491ec0[_0x81b5('0x4a')]=intUtil[_0x81b5('0x49')](_0x491ec0[_0x81b5('0x4a')]);if(_0x2ed138&&_0x2ed138[_0x81b5('0x4b')]){logger[_0x81b5('0x9')]('[QUEUE]','Recording\x20is\x20enabled!');_0x2795c9[_0x81b5('0x4c')]=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x491ec0['serverUrl'],_0x2795c9[_0x81b5('0x4e')],md5(_0x2795c9[_0x81b5('0x4e')]));}else{_0x2795c9[_0x81b5('0x4c')]='';}headers[_0x81b5('0x4f')]=getAuth(_0x491ec0);return getUser(_0x491ec0,_0x237525[_0x81b5('0x50')])['then'](function(_0x2da034){_0x4f46c2=_0x2da034;logger[_0x81b5('0x9')](_0x81b5('0x51'),_0x4f46c2['id']);return getEndUser(_0x491ec0,_0x2795c9[_0x81b5('0x52')],_0x2795c9['calleridnum']);})['then'](function(_0x5b5331){_0x139de2=_0x5b5331;logger[_0x81b5('0x9')](_0x81b5('0x53'),_0x139de2['id']);return getTicket(_0x491ec0,_0x4f46c2,_0x139de2,_0x3f4c34,_0x2795c9);})[_0x81b5('0x14')](function(_0x321c1b){if(_0x321c1b){logger['info']('The\x20Ticket\x20ID\x20is:',_0x321c1b['id']);switch(_0x491ec0['type']){case _0x81b5('0x54'):logger[_0x81b5('0x9')](_0x81b5('0x55'),_0x81b5('0x56'));return request({'uri':util[_0x81b5('0xa')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x491ec0['remoteUri'],_0x4f46c2['id'],_0x321c1b['id']),'method':'POST'});case _0x81b5('0x57'):logger['info']('[QUEUE]',_0x81b5('0x58'));emit(util['format']('user:%s',_0x237525['name']),_0x81b5('0x59'),{'uri':util[_0x81b5('0xa')]('%s/agent/tickets/%s',_0x491ec0[_0x81b5('0xc')]['replace'](_0x81b5('0x5a'),''),_0x321c1b['id'])});break;default:logger[_0x81b5('0x5b')](_0x81b5('0x55'),_0x81b5('0x5c'));}}})[_0x81b5('0x5d')](function(_0x3d2c8f){logger['error']('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0x81b5('0x5e')](_0x3d2c8f,{'showHidden':!![],'depth':null}));});};exports[_0x81b5('0x5f')]=function(_0x53f175,_0x451df7,_0x5725ab,_0x46ca91,_0x330000,_0x3b09d4,_0x5ef622){var _0xada1cb,_0x517325;_0x3b09d4[_0x81b5('0xc')]=intUtil[_0x81b5('0x49')](_0x3b09d4[_0x81b5('0xc')]);_0x3b09d4[_0x81b5('0x4a')]=intUtil[_0x81b5('0x49')](_0x3b09d4['serverUrl']);if(_0x5ef622&&_0x5ef622['recordingFormat']&&_0x5ef622[_0x81b5('0x60')]!=='none'){logger[_0x81b5('0x9')]('[OUTBOUND]',_0x81b5('0x61'));_0x451df7[_0x81b5('0x4c')]=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x3b09d4['serverUrl'],_0x451df7['uniqueid'],md5(_0x451df7[_0x81b5('0x4e')]));}headers[_0x81b5('0x4f')]=getAuth(_0x3b09d4);return getUser(_0x3b09d4,_0x46ca91[_0x81b5('0x50')])[_0x81b5('0x14')](function(_0x5a9586){_0xada1cb=_0x5a9586;logger['info'](_0x81b5('0x51'),_0xada1cb['id']);return getEndUser(_0x3b09d4,_0x451df7[_0x81b5('0x62')],_0x451df7[_0x81b5('0x63')]);})[_0x81b5('0x14')](function(_0xbd87ae){_0x517325=_0xbd87ae;logger[_0x81b5('0x9')](_0x81b5('0x53'),_0x517325['id']);return getTicket(_0x3b09d4,_0xada1cb,_0x517325,_0x5725ab,_0x451df7);})['then'](function(_0x3c2285){if(_0x3c2285){logger[_0x81b5('0x9')](_0x81b5('0x64'),_0x3c2285['id']);switch(_0x3b09d4[_0x81b5('0x3c')]){case _0x81b5('0x54'):logger[_0x81b5('0x9')](_0x81b5('0x65'),_0x81b5('0x56'));return request({'uri':util['format'](_0x81b5('0x66'),_0x3b09d4[_0x81b5('0xc')],_0xada1cb['id'],_0x3c2285['id']),'method':_0x81b5('0xd')});case _0x81b5('0x57'):logger[_0x81b5('0x9')](_0x81b5('0x65'),_0x81b5('0x58'));emit(util['format']('user:%s',_0x46ca91[_0x81b5('0x47')]),_0x81b5('0x59'),{'uri':util[_0x81b5('0xa')](_0x81b5('0x67'),_0x3b09d4[_0x81b5('0xc')][_0x81b5('0x68')]('/api/v2',''),_0x3c2285['id'])});break;default:logger[_0x81b5('0x5b')](_0x81b5('0x65'),_0x81b5('0x5c'));}}})[_0x81b5('0x5d')](function(_0x3909c8){logger['error']('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0x81b5('0x5e')](_0x3909c8,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x57d61c,_0x5c364e,_0x1a9a9c,_0x53de0b,_0x5e0454,_0x34b51d){var _0xf0db4d,_0x1cb002;_0x34b51d[_0x81b5('0xc')]=intUtil[_0x81b5('0x49')](_0x34b51d['remoteUri']);_0x34b51d[_0x81b5('0x4a')]=intUtil['stripTrailingSlash'](_0x34b51d[_0x81b5('0x4a')]);if(_0x5e0454&&_0x5e0454[_0x81b5('0x4b')]){logger[_0x81b5('0x9')]('['+_0x5c364e['lastevent'][_0x81b5('0x69')]()+']',_0x81b5('0x61'));_0x5c364e['recordingURL']=util[_0x81b5('0xa')](_0x81b5('0x4d'),_0x34b51d[_0x81b5('0x4a')],_0x5c364e[_0x81b5('0x4e')],md5(_0x5c364e['uniqueid']));}else{_0x5c364e['recordingURL']='';}headers['Authorization']=getAuth(_0x34b51d);return getUser(_0x34b51d)[_0x81b5('0x14')](function(_0x3b662c){_0xf0db4d=_0x3b662c;logger[_0x81b5('0x9')](_0x81b5('0x51'),_0xf0db4d['id']);return getEndUser(_0x34b51d,_0x5c364e['calleridname'],_0x5c364e[_0x81b5('0x6a')]);})[_0x81b5('0x14')](function(_0x3e25d6){_0x1cb002=_0x3e25d6;logger[_0x81b5('0x9')]('The\x20Enduser\x20ID\x20is:',_0x1cb002['id']);return getTicket(_0x34b51d,_0xf0db4d,_0x1cb002,_0x1a9a9c,_0x5c364e);})['then'](function(_0x23a746){if(_0x23a746){logger[_0x81b5('0x9')]('The\x20Ticket\x20ID\x20is:',_0x23a746['id']);}})[_0x81b5('0x5d')](function(_0x106880){logger['error']('['+_0x5c364e[_0x81b5('0x6b')][_0x81b5('0x69')]()+']'+_0x81b5('0x6c'),util[_0x81b5('0x5e')](_0x106880,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff