// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x9b8e=['customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','calleridname','calleridnum','The\x20Ticket\x20ID\x20is:','integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','[OUTBOUND]','user:%s','trigger:browser:url','catch','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','md5','util','../../../../config/environment','zendesk','redis','localhost','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','then','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user','Admin\x20account\x20selected.','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','password','username','token','%s/token:%s','toString','defaults','map','forEach','type','customField','toLowerCase','content','string','idField','custom_fields','push','variable','variableName'];(function(_0x563275,_0x2cf803){var _0x437a59=function(_0x3fa3b4){while(--_0x3fa3b4){_0x563275['push'](_0x563275['shift']());}};_0x437a59(++_0x2cf803);}(_0x9b8e,0x158));var _0xe9b8=function(_0x304705,_0x5bc993){_0x304705=_0x304705-0x0;var _0x53b1a1=_0x9b8e[_0x304705];return _0x53b1a1;};'use strict';var _=require(_0xe9b8('0x0'));var rp=require('request-promise');var md5=require(_0xe9b8('0x1'));var util=require(_0xe9b8('0x2'));var Redis=require('ioredis');var intUtil=require('./util');var config=require(_0xe9b8('0x3'));var logger=require('../../../../config/logger')(_0xe9b8('0x4'));config[_0xe9b8('0x5')]=_['defaults'](config[_0xe9b8('0x5')],{'host':_0xe9b8('0x6'),'port':0x18eb});var io=require(_0xe9b8('0x7'))(new Redis(config[_0xe9b8('0x5')]));function emit(_0x4ae5fa,_0x3b67fe,_0x4fe774){io['to'](_0x4ae5fa)['emit'](_0x3b67fe,_0x4fe774);}var headers={'Content-Type':_0xe9b8('0x8'),'Accept':_0xe9b8('0x8')};function getTicket(_0x65e43c,_0xfc57d9,_0x4aab24,_0x5ead88,_0x4cb688){logger[_0xe9b8('0x9')](_0xe9b8('0xa'));return request({'uri':util[_0xe9b8('0xb')](_0xe9b8('0xc'),_0x65e43c[_0xe9b8('0xd')]),'method':_0xe9b8('0xe'),'body':{'ticket':_[_0xe9b8('0xf')]({'requester_id':_0x4aab24['id'],'submitter_id':_0xfc57d9?_0xfc57d9['id']:undefined,'assignee_id':_0xfc57d9?_0xfc57d9['id']:undefined,'tags':getTags(_0x5ead88[_0xe9b8('0x10')],_0xe9b8('0x11')),'subject':intUtil[_0xe9b8('0x12')](_0x5ead88[_0xe9b8('0x13')],_0x4cb688,'\x20'),'description':intUtil[_0xe9b8('0x12')](_0x5ead88[_0xe9b8('0x14')],_0x4cb688,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x5ead88['Descriptions'],_0x4cb688,'\x0a')}},getCustomFields(_0x5ead88['Fields'],_0x4cb688))}})['then'](function(_0x38f287){logger['info']('Ticket\x20created!');return _0x38f287[_0xe9b8('0x15')];});}function getUser(_0x13933a,_0x202e94){if(intUtil[_0xe9b8('0x16')](_0x202e94)){logger[_0xe9b8('0x9')](_0xe9b8('0x17'),_0x202e94);return request({'uri':util['format'](_0xe9b8('0x18'),_0x13933a[_0xe9b8('0xd')]),'qs':{'query':util[_0xe9b8('0xb')](_0xe9b8('0x19'),_0x202e94)}})[_0xe9b8('0x1a')](function(_0xef83d8){if(_0xef83d8['count']){logger[_0xe9b8('0x9')]('Agent\x20found!');return _[_0xe9b8('0x1b')](_0xef83d8[_0xe9b8('0x1c')],{'email':_0x202e94,'role':_0xe9b8('0x1d')});}else{logger['info'](_0xe9b8('0x1e'));return request({'uri':util[_0xe9b8('0xb')](_0xe9b8('0x1f'),_0x13933a[_0xe9b8('0xd')])})[_0xe9b8('0x1a')](function(_0x542304){logger[_0xe9b8('0x9')]('Admin\x20account\x20selected.');return _0x542304[_0xe9b8('0x20')];});}});}else{logger[_0xe9b8('0x9')](_0xe9b8('0x1e'));return request({'uri':util[_0xe9b8('0xb')](_0xe9b8('0x1f'),_0x13933a['remoteUri'])})['then'](function(_0x15dca4){logger[_0xe9b8('0x9')](_0xe9b8('0x21'));return _0x15dca4['user'];});}}function getEndUser(_0x51c940,_0x277f5a,_0x4d3cea){logger[_0xe9b8('0x9')]('Searching\x20enduser\x20with\x20phone',_0x4d3cea);return request({'uri':util[_0xe9b8('0xb')](_0xe9b8('0x18'),_0x51c940[_0xe9b8('0xd')]),'qs':{'query':util['format'](_0xe9b8('0x22'),_0x4d3cea)}})['then'](function(_0x437b88){var _0x556ce6;if(_0x437b88[_0xe9b8('0x1c')][_0xe9b8('0x23')]){_0x437b88[_0xe9b8('0x1c')]=_[_0xe9b8('0x24')](_0x437b88[_0xe9b8('0x1c')],{'suspended':![],'role':_0xe9b8('0x25')});if(_0x437b88[_0xe9b8('0x1c')][_0xe9b8('0x23')]){_0x556ce6=_['first'](_0x437b88[_0xe9b8('0x1c')]);}}if(_0x556ce6){logger[_0xe9b8('0x9')](_0xe9b8('0x26'));return _0x556ce6;}else{logger[_0xe9b8('0x9')](_0xe9b8('0x27'));return request({'uri':util['format'](_0xe9b8('0x28'),_0x51c940[_0xe9b8('0xd')]),'method':_0xe9b8('0xe'),'body':{'user':{'role':_0xe9b8('0x25'),'name':util[_0xe9b8('0xb')](_0xe9b8('0x29'),_0x277f5a||_0x4d3cea),'phone':_0x4d3cea}}})['then'](function(_0x5cf31c){logger['info']('Enduser\x20created.');return _0x5cf31c[_0xe9b8('0x20')];});}});}function getAuth(_0x2c077b){var _0x47dc52;if(_0x2c077b['authType']===_0xe9b8('0x2a')){_0x47dc52=util['format']('%s:%s',_0x2c077b[_0xe9b8('0x2b')],_0x2c077b[_0xe9b8('0x2a')]);}else if(_0x2c077b['authType']===_0xe9b8('0x2c')){_0x47dc52=util[_0xe9b8('0xb')](_0xe9b8('0x2d'),_0x2c077b[_0xe9b8('0x2b')],_0x2c077b[_0xe9b8('0x2c')]);}return util['format']('Basic\x20%s',new Buffer(_0x47dc52)[_0xe9b8('0x2e')]('base64'));}function request(_0x19b9b9){logger['debug']('[HTTP]',JSON['stringify'](_0x19b9b9));return rp(_[_0xe9b8('0x2f')](_0x19b9b9,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x1af749,_0x48f01b){var _0x586670=[];if(_0x1af749&&_0x1af749['length']>0x0){_0x586670=_[_0xe9b8('0x30')](_0x1af749,_0x48f01b);}return _0x586670;}function getCustomFields(_0x32260b,_0x367bc2){var _0xaed6b6=[];var _0x3e8a3f={'custom_fields':[]};if(_0x32260b[_0xe9b8('0x23')]>0x0){_[_0xe9b8('0x31')](_0x32260b,function(_0x393382){if(_0x393382[_0xe9b8('0x32')]==='string'&&_0x393382['nameField']&&!_0x393382[_0xe9b8('0x33')]){_0x3e8a3f[_0x393382['nameField'][_0xe9b8('0x34')]()]=_0x393382[_0xe9b8('0x35')][_0xe9b8('0x2e')]();}else if(_0x393382[_0xe9b8('0x32')]===_0xe9b8('0x36')&&_0x393382[_0xe9b8('0x37')]&&_0x393382[_0xe9b8('0x33')]){_0x3e8a3f[_0xe9b8('0x38')][_0xe9b8('0x39')]({'id':_0x393382[_0xe9b8('0x37')],'value':_0x393382['content'][_0xe9b8('0x2e')]()});}else if(_0x393382[_0xe9b8('0x32')]===_0xe9b8('0x3a')&&_0x393382[_0xe9b8('0x3b')]&&_0x393382[_0xe9b8('0x37')]&&_0x393382[_0xe9b8('0x33')]){_0x367bc2[_0x393382['variableName']]&&_0x3e8a3f['custom_fields'][_0xe9b8('0x39')]({'id':_0x393382['idField'],'value':_0x367bc2[_0x393382[_0xe9b8('0x3b')]][_0xe9b8('0x2e')]()});}else if(_0x393382[_0xe9b8('0x32')]===_0xe9b8('0x3c')&&_0x393382[_0xe9b8('0x3d')]&&_0x393382['Variable'][_0xe9b8('0x11')]&&_0x393382[_0xe9b8('0x37')]&&_0x393382['customField']){_0x367bc2[_0x393382[_0xe9b8('0x3d')][_0xe9b8('0x11')][_0xe9b8('0x34')]()]&&_0x3e8a3f['custom_fields']['push']({'id':_0x393382[_0xe9b8('0x37')],'value':_0x367bc2[_0x393382['Variable'][_0xe9b8('0x11')]['toLowerCase']()][_0xe9b8('0x2e')]()});}});}return _0x3e8a3f;}exports[_0xe9b8('0x3e')]=function(_0x3d286b,_0x56147c,_0x36ddbc,_0x48a285,_0x3a4d6b,_0x4d11b6){var _0x15f720,_0xd144d9;_0x4d11b6['remoteUri']=intUtil[_0xe9b8('0x3f')](_0x4d11b6[_0xe9b8('0xd')]);_0x4d11b6[_0xe9b8('0x40')]=intUtil[_0xe9b8('0x3f')](_0x4d11b6[_0xe9b8('0x40')]);if(_0x3a4d6b&&_0x3a4d6b[_0xe9b8('0x41')]){logger[_0xe9b8('0x9')]('[QUEUE]',_0xe9b8('0x42'));_0x56147c[_0xe9b8('0x43')]=util[_0xe9b8('0xb')](_0xe9b8('0x44'),_0x4d11b6['serverUrl'],_0x56147c[_0xe9b8('0x45')],md5(_0x56147c[_0xe9b8('0x45')]));}else{_0x56147c[_0xe9b8('0x43')]='';}headers[_0xe9b8('0x46')]=getAuth(_0x4d11b6);return getUser(_0x4d11b6,_0x48a285[_0xe9b8('0x47')])[_0xe9b8('0x1a')](function(_0x5dc32e){_0x15f720=_0x5dc32e;logger[_0xe9b8('0x9')]('The\x20User\x20ID\x20is:',_0x15f720['id']);return getEndUser(_0x4d11b6,_0x56147c[_0xe9b8('0x48')],_0x56147c[_0xe9b8('0x49')]);})[_0xe9b8('0x1a')](function(_0x28ac67){_0xd144d9=_0x28ac67;logger[_0xe9b8('0x9')]('The\x20Enduser\x20ID\x20is:',_0xd144d9['id']);return getTicket(_0x4d11b6,_0x15f720,_0xd144d9,_0x36ddbc,_0x56147c);})[_0xe9b8('0x1a')](function(_0x356acf){if(_0x356acf){logger[_0xe9b8('0x9')](_0xe9b8('0x4a'),_0x356acf['id']);switch(_0x4d11b6['type']){case _0xe9b8('0x4b'):logger['info'](_0xe9b8('0x4c'),_0xe9b8('0x4d'));return request({'uri':util[_0xe9b8('0xb')](_0xe9b8('0x4e'),_0x4d11b6[_0xe9b8('0xd')],_0x15f720['id'],_0x356acf['id']),'method':_0xe9b8('0xe')});case'newTab':logger[_0xe9b8('0x9')](_0xe9b8('0x4c'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xe9b8('0xb')]('user:%s',_0x48a285[_0xe9b8('0x11')]),'trigger:browser:url',{'uri':util[_0xe9b8('0xb')]('%s/agent/tickets/%s',_0x4d11b6[_0xe9b8('0xd')][_0xe9b8('0x4f')](_0xe9b8('0x50'),''),_0x356acf['id'])});break;default:logger[_0xe9b8('0x51')](_0xe9b8('0x4c'),_0xe9b8('0x52'));}}})['catch'](function(_0x5789d7){logger[_0xe9b8('0x51')](_0xe9b8('0x53'),util[_0xe9b8('0x54')](_0x5789d7,{'showHidden':!![],'depth':null}));});};exports[_0xe9b8('0x55')]=function(_0x666b80,_0x5b2e93,_0x3d6e58,_0x166a3c,_0x5aa621,_0x42206d,_0x554196){var _0x4471fe,_0x2e9014;_0x42206d[_0xe9b8('0xd')]=intUtil[_0xe9b8('0x3f')](_0x42206d[_0xe9b8('0xd')]);_0x42206d['serverUrl']=intUtil['stripTrailingSlash'](_0x42206d['serverUrl']);if(_0x554196&&_0x554196[_0xe9b8('0x56')]&&_0x554196[_0xe9b8('0x56')]!==_0xe9b8('0x57')){logger[_0xe9b8('0x9')]('[OUTBOUND]',_0xe9b8('0x42'));_0x5b2e93[_0xe9b8('0x43')]=util[_0xe9b8('0xb')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x42206d[_0xe9b8('0x40')],_0x5b2e93[_0xe9b8('0x45')],md5(_0x5b2e93[_0xe9b8('0x45')]));}headers[_0xe9b8('0x46')]=getAuth(_0x42206d);return getUser(_0x42206d,_0x166a3c['email'])['then'](function(_0x1794d6){_0x4471fe=_0x1794d6;logger[_0xe9b8('0x9')](_0xe9b8('0x58'),_0x4471fe['id']);return getEndUser(_0x42206d,_0x5b2e93[_0xe9b8('0x59')],_0x5b2e93[_0xe9b8('0x5a')]);})['then'](function(_0x63af25){_0x2e9014=_0x63af25;logger[_0xe9b8('0x9')](_0xe9b8('0x5b'),_0x2e9014['id']);return getTicket(_0x42206d,_0x4471fe,_0x2e9014,_0x3d6e58,_0x5b2e93);})['then'](function(_0x4552da){if(_0x4552da){logger['info'](_0xe9b8('0x4a'),_0x4552da['id']);switch(_0x42206d[_0xe9b8('0x32')]){case _0xe9b8('0x4b'):logger[_0xe9b8('0x9')](_0xe9b8('0x5c'),_0xe9b8('0x4d'));return request({'uri':util['format'](_0xe9b8('0x4e'),_0x42206d['remoteUri'],_0x4471fe['id'],_0x4552da['id']),'method':'POST'});case'newTab':logger[_0xe9b8('0x9')](_0xe9b8('0x5c'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xe9b8('0xb')](_0xe9b8('0x5d'),_0x166a3c[_0xe9b8('0x11')]),_0xe9b8('0x5e'),{'uri':util[_0xe9b8('0xb')]('%s/agent/tickets/%s',_0x42206d[_0xe9b8('0xd')][_0xe9b8('0x4f')](_0xe9b8('0x50'),''),_0x4552da['id'])});break;default:logger['error'](_0xe9b8('0x5c'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xe9b8('0x5f')](function(_0x1b2374){logger[_0xe9b8('0x51')](_0xe9b8('0x60'),util[_0xe9b8('0x54')](_0x1b2374,{'showHidden':!![],'depth':null}));});};exports[_0xe9b8('0x61')]=function(_0x32910a,_0x275b66,_0x1115a4,_0x2309e2,_0x55e51f,_0x199741){var _0x205692,_0x447f23;_0x199741['remoteUri']=intUtil[_0xe9b8('0x3f')](_0x199741[_0xe9b8('0xd')]);_0x199741[_0xe9b8('0x40')]=intUtil[_0xe9b8('0x3f')](_0x199741[_0xe9b8('0x40')]);if(_0x55e51f&&_0x55e51f[_0xe9b8('0x41')]){logger[_0xe9b8('0x9')]('['+_0x275b66[_0xe9b8('0x62')][_0xe9b8('0x63')]()+']',_0xe9b8('0x42'));_0x275b66[_0xe9b8('0x43')]=util[_0xe9b8('0xb')](_0xe9b8('0x44'),_0x199741[_0xe9b8('0x40')],_0x275b66['uniqueid'],md5(_0x275b66[_0xe9b8('0x45')]));}else{_0x275b66['recordingURL']='';}headers[_0xe9b8('0x46')]=getAuth(_0x199741);return getUser(_0x199741)[_0xe9b8('0x1a')](function(_0x24fd4a){_0x205692=_0x24fd4a;logger[_0xe9b8('0x9')](_0xe9b8('0x58'),_0x205692['id']);return getEndUser(_0x199741,_0x275b66[_0xe9b8('0x48')],_0x275b66[_0xe9b8('0x49')]);})[_0xe9b8('0x1a')](function(_0x38568e){_0x447f23=_0x38568e;logger[_0xe9b8('0x9')](_0xe9b8('0x5b'),_0x447f23['id']);return getTicket(_0x199741,_0x205692,_0x447f23,_0x1115a4,_0x275b66);})['then'](function(_0x3ede60){if(_0x3ede60){logger[_0xe9b8('0x9')](_0xe9b8('0x4a'),_0x3ede60['id']);}})['catch'](function(_0x2603d9){logger[_0xe9b8('0x51')]('['+_0x275b66[_0xe9b8('0x62')][_0xe9b8('0x63')]()+']'+_0xe9b8('0x64'),util[_0xe9b8('0x54')](_0x2603d9,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xd245=['./util','../../../../config/environment','../../../../config/logger','zendesk','redis','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','then','count','Agent\x20found!','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','first','Enduser\x20found!','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','username','token','%s/token:%s','toString','[HTTP]','stringify','GET','map','forEach','string','nameField','customField','content','type','idField','variable','variableName','custom_fields','push','customVariable','Variable','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','replace','/api/v2','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','The\x20Ticket\x20ID\x20is:','%s/channels/voice/agents/%d/tickets/%d/display.json','%s/agent/tickets/%s','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','ioredis'];(function(_0x9089a8,_0x104a53){var _0x2d9574=function(_0x4a44c0){while(--_0x4a44c0){_0x9089a8['push'](_0x9089a8['shift']());}};_0x2d9574(++_0x104a53);}(_0xd245,0x14d));var _0x5d24=function(_0x53ad58,_0x3fb489){_0x53ad58=_0x53ad58-0x0;var _0x554b03=_0xd245[_0x53ad58];return _0x554b03;};'use strict';var _=require('lodash');var rp=require(_0x5d24('0x0'));var md5=require(_0x5d24('0x1'));var util=require('util');var Redis=require(_0x5d24('0x2'));var intUtil=require(_0x5d24('0x3'));var config=require(_0x5d24('0x4'));var logger=require(_0x5d24('0x5'))(_0x5d24('0x6'));config[_0x5d24('0x7')]=_['defaults'](config[_0x5d24('0x7')],{'host':_0x5d24('0x8'),'port':0x18eb});var io=require(_0x5d24('0x9'))(new Redis(config[_0x5d24('0x7')]));function emit(_0x184701,_0x22da23,_0x780d55){io['to'](_0x184701)[_0x5d24('0xa')](_0x22da23,_0x780d55);}var headers={'Content-Type':'application/json','Accept':_0x5d24('0xb')};function getTicket(_0x582beb,_0x613959,_0xdf32b7,_0x228bd5,_0x5aaf3f){logger[_0x5d24('0xc')](_0x5d24('0xd'));return request({'uri':util[_0x5d24('0xe')](_0x5d24('0xf'),_0x582beb[_0x5d24('0x10')]),'method':_0x5d24('0x11'),'body':{'ticket':_[_0x5d24('0x12')]({'requester_id':_0xdf32b7['id'],'submitter_id':_0x613959?_0x613959['id']:undefined,'assignee_id':_0x613959?_0x613959['id']:undefined,'tags':getTags(_0x228bd5[_0x5d24('0x13')],_0x5d24('0x14')),'subject':intUtil[_0x5d24('0x15')](_0x228bd5[_0x5d24('0x16')],_0x5aaf3f,'\x20'),'description':intUtil['getString'](_0x228bd5[_0x5d24('0x17')],_0x5aaf3f,'\x0a'),'comment':{'public':![],'body':intUtil[_0x5d24('0x15')](_0x228bd5[_0x5d24('0x17')],_0x5aaf3f,'\x0a')}},getCustomFields(_0x228bd5[_0x5d24('0x18')],_0x5aaf3f))}})['then'](function(_0x32c9d7){logger[_0x5d24('0xc')](_0x5d24('0x19'));return _0x32c9d7['ticket'];});}function getUser(_0x276073,_0x341f2a){if(intUtil[_0x5d24('0x1a')](_0x341f2a)){logger[_0x5d24('0xc')](_0x5d24('0x1b'),_0x341f2a);return request({'uri':util['format'](_0x5d24('0x1c'),_0x276073[_0x5d24('0x10')]),'qs':{'query':util[_0x5d24('0xe')]('type:user\x20role:agent\x20email:%s',_0x341f2a)}})[_0x5d24('0x1d')](function(_0x1f2f2f){if(_0x1f2f2f[_0x5d24('0x1e')]){logger[_0x5d24('0xc')](_0x5d24('0x1f'));return _[_0x5d24('0x20')](_0x1f2f2f[_0x5d24('0x21')],{'email':_0x341f2a,'role':_0x5d24('0x22')});}else{logger[_0x5d24('0xc')](_0x5d24('0x23'));return request({'uri':util[_0x5d24('0xe')](_0x5d24('0x24'),_0x276073[_0x5d24('0x10')])})[_0x5d24('0x1d')](function(_0x19b573){logger['info'](_0x5d24('0x25'));return _0x19b573[_0x5d24('0x26')];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x5d24('0xe')](_0x5d24('0x24'),_0x276073[_0x5d24('0x10')])})['then'](function(_0x54f84b){logger[_0x5d24('0xc')](_0x5d24('0x25'));return _0x54f84b[_0x5d24('0x26')];});}}function getEndUser(_0x26bceb,_0x582b36,_0xe74330){logger[_0x5d24('0xc')]('Searching\x20enduser\x20with\x20phone',_0xe74330);return request({'uri':util['format'](_0x5d24('0x1c'),_0x26bceb[_0x5d24('0x10')]),'qs':{'query':util['format'](_0x5d24('0x27'),_0xe74330)}})[_0x5d24('0x1d')](function(_0x4de65a){var _0x491753;if(_0x4de65a['results'][_0x5d24('0x28')]){_0x4de65a['results']=_[_0x5d24('0x29')](_0x4de65a[_0x5d24('0x21')],{'suspended':![],'role':_0x5d24('0x2a')});if(_0x4de65a[_0x5d24('0x21')][_0x5d24('0x28')]){_0x491753=_[_0x5d24('0x2b')](_0x4de65a[_0x5d24('0x21')]);}}if(_0x491753){logger['info'](_0x5d24('0x2c'));return _0x491753;}else{logger[_0x5d24('0xc')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util['format']('%s/users.json',_0x26bceb[_0x5d24('0x10')]),'method':'POST','body':{'user':{'role':_0x5d24('0x2a'),'name':util[_0x5d24('0xe')](_0x5d24('0x2d'),_0x582b36||_0xe74330),'phone':_0xe74330}}})['then'](function(_0x91e10f){logger['info'](_0x5d24('0x2e'));return _0x91e10f[_0x5d24('0x26')];});}});}function getAuth(_0x400df8){var _0x35a445;if(_0x400df8[_0x5d24('0x2f')]===_0x5d24('0x30')){_0x35a445=util[_0x5d24('0xe')](_0x5d24('0x31'),_0x400df8[_0x5d24('0x32')],_0x400df8[_0x5d24('0x30')]);}else if(_0x400df8[_0x5d24('0x2f')]===_0x5d24('0x33')){_0x35a445=util[_0x5d24('0xe')](_0x5d24('0x34'),_0x400df8[_0x5d24('0x32')],_0x400df8[_0x5d24('0x33')]);}return util[_0x5d24('0xe')]('Basic\x20%s',new Buffer(_0x35a445)[_0x5d24('0x35')]('base64'));}function request(_0x358345){logger['debug'](_0x5d24('0x36'),JSON[_0x5d24('0x37')](_0x358345));return rp(_['defaults'](_0x358345,{'method':_0x5d24('0x38'),'headers':headers,'json':!![]}));}function getTags(_0x39a996,_0x10f4a0){var _0x176cbb=[];if(_0x39a996&&_0x39a996['length']>0x0){_0x176cbb=_[_0x5d24('0x39')](_0x39a996,_0x10f4a0);}return _0x176cbb;}function getCustomFields(_0x4dfb8e,_0x1a5864){var _0x566132=[];var _0x2915cf={'custom_fields':[]};if(_0x4dfb8e[_0x5d24('0x28')]>0x0){_[_0x5d24('0x3a')](_0x4dfb8e,function(_0x3693f1){if(_0x3693f1['type']===_0x5d24('0x3b')&&_0x3693f1[_0x5d24('0x3c')]&&!_0x3693f1[_0x5d24('0x3d')]){_0x2915cf[_0x3693f1[_0x5d24('0x3c')]['toLowerCase']()]=_0x3693f1[_0x5d24('0x3e')][_0x5d24('0x35')]();}else if(_0x3693f1[_0x5d24('0x3f')]===_0x5d24('0x3b')&&_0x3693f1[_0x5d24('0x40')]&&_0x3693f1[_0x5d24('0x3d')]){_0x2915cf['custom_fields']['push']({'id':_0x3693f1[_0x5d24('0x40')],'value':_0x3693f1[_0x5d24('0x3e')][_0x5d24('0x35')]()});}else if(_0x3693f1[_0x5d24('0x3f')]===_0x5d24('0x41')&&_0x3693f1[_0x5d24('0x42')]&&_0x3693f1[_0x5d24('0x40')]&&_0x3693f1['customField']){_0x1a5864[_0x3693f1[_0x5d24('0x42')]]&&_0x2915cf[_0x5d24('0x43')][_0x5d24('0x44')]({'id':_0x3693f1[_0x5d24('0x40')],'value':_0x1a5864[_0x3693f1[_0x5d24('0x42')]][_0x5d24('0x35')]()});}else if(_0x3693f1['type']===_0x5d24('0x45')&&_0x3693f1[_0x5d24('0x46')]&&_0x3693f1[_0x5d24('0x46')][_0x5d24('0x14')]&&_0x3693f1['idField']&&_0x3693f1[_0x5d24('0x3d')]){_0x1a5864[_0x3693f1['Variable']['name'][_0x5d24('0x47')]()]&&_0x2915cf[_0x5d24('0x43')][_0x5d24('0x44')]({'id':_0x3693f1['idField'],'value':_0x1a5864[_0x3693f1[_0x5d24('0x46')]['name'][_0x5d24('0x47')]()][_0x5d24('0x35')]()});}});}return _0x2915cf;}exports[_0x5d24('0x48')]=function(_0x4fd259,_0xd683fd,_0xc38a6e,_0x3be121,_0xbe9563,_0x34522f){var _0x407a69,_0x27def5;_0x34522f['remoteUri']=intUtil[_0x5d24('0x49')](_0x34522f['remoteUri']);_0x34522f[_0x5d24('0x4a')]=intUtil['stripTrailingSlash'](_0x34522f[_0x5d24('0x4a')]);if(_0xbe9563&&_0xbe9563[_0x5d24('0x4b')]){logger[_0x5d24('0xc')](_0x5d24('0x4c'),_0x5d24('0x4d'));_0xd683fd[_0x5d24('0x4e')]=util[_0x5d24('0xe')](_0x5d24('0x4f'),_0x34522f[_0x5d24('0x4a')],_0xd683fd[_0x5d24('0x50')],md5(_0xd683fd[_0x5d24('0x50')]));}else{_0xd683fd[_0x5d24('0x4e')]='';}headers[_0x5d24('0x51')]=getAuth(_0x34522f);return getUser(_0x34522f,_0x3be121[_0x5d24('0x52')])[_0x5d24('0x1d')](function(_0x2a6ecc){_0x407a69=_0x2a6ecc;logger[_0x5d24('0xc')](_0x5d24('0x53'),_0x407a69['id']);return getEndUser(_0x34522f,_0xd683fd[_0x5d24('0x54')],_0xd683fd[_0x5d24('0x55')]);})[_0x5d24('0x1d')](function(_0x2d5893){_0x27def5=_0x2d5893;logger['info'](_0x5d24('0x56'),_0x27def5['id']);return getTicket(_0x34522f,_0x407a69,_0x27def5,_0xc38a6e,_0xd683fd);})[_0x5d24('0x1d')](function(_0x416f4d){if(_0x416f4d){logger[_0x5d24('0xc')]('The\x20Ticket\x20ID\x20is:',_0x416f4d['id']);switch(_0x34522f[_0x5d24('0x3f')]){case _0x5d24('0x57'):logger[_0x5d24('0xc')](_0x5d24('0x4c'),_0x5d24('0x58'));return request({'uri':util[_0x5d24('0xe')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x34522f[_0x5d24('0x10')],_0x407a69['id'],_0x416f4d['id']),'method':'POST'});case _0x5d24('0x59'):logger['info']('[QUEUE]',_0x5d24('0x5a'));emit(util[_0x5d24('0xe')](_0x5d24('0x5b'),_0x3be121[_0x5d24('0x14')]),_0x5d24('0x5c'),{'uri':util[_0x5d24('0xe')]('%s/agent/tickets/%s',_0x34522f[_0x5d24('0x10')][_0x5d24('0x5d')](_0x5d24('0x5e'),''),_0x416f4d['id'])});break;default:logger[_0x5d24('0x5f')](_0x5d24('0x4c'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x5d24('0x60')](function(_0x291ca5){logger['error'](_0x5d24('0x61'),util[_0x5d24('0x62')](_0x291ca5,{'showHidden':!![],'depth':null}));});};exports[_0x5d24('0x63')]=function(_0x51e317,_0x2ffa00,_0x85341d,_0x2960c2,_0x3b8ab4,_0x55e393,_0x52b13e){var _0xed52c5,_0xeeecf4;_0x55e393[_0x5d24('0x10')]=intUtil[_0x5d24('0x49')](_0x55e393[_0x5d24('0x10')]);_0x55e393[_0x5d24('0x4a')]=intUtil[_0x5d24('0x49')](_0x55e393['serverUrl']);if(_0x52b13e&&_0x52b13e[_0x5d24('0x64')]&&_0x52b13e[_0x5d24('0x64')]!==_0x5d24('0x65')){logger['info'](_0x5d24('0x66'),_0x5d24('0x4d'));_0x2ffa00[_0x5d24('0x4e')]=util[_0x5d24('0xe')](_0x5d24('0x4f'),_0x55e393[_0x5d24('0x4a')],_0x2ffa00[_0x5d24('0x50')],md5(_0x2ffa00[_0x5d24('0x50')]));}headers[_0x5d24('0x51')]=getAuth(_0x55e393);return getUser(_0x55e393,_0x2960c2[_0x5d24('0x52')])[_0x5d24('0x1d')](function(_0x2e529b){_0xed52c5=_0x2e529b;logger[_0x5d24('0xc')](_0x5d24('0x53'),_0xed52c5['id']);return getEndUser(_0x55e393,_0x2ffa00[_0x5d24('0x67')],_0x2ffa00['destcalleridnum']);})[_0x5d24('0x1d')](function(_0x3ce2b7){_0xeeecf4=_0x3ce2b7;logger[_0x5d24('0xc')](_0x5d24('0x56'),_0xeeecf4['id']);return getTicket(_0x55e393,_0xed52c5,_0xeeecf4,_0x85341d,_0x2ffa00);})[_0x5d24('0x1d')](function(_0xb0f9c6){if(_0xb0f9c6){logger['info'](_0x5d24('0x68'),_0xb0f9c6['id']);switch(_0x55e393[_0x5d24('0x3f')]){case _0x5d24('0x57'):logger[_0x5d24('0xc')](_0x5d24('0x66'),_0x5d24('0x58'));return request({'uri':util[_0x5d24('0xe')](_0x5d24('0x69'),_0x55e393[_0x5d24('0x10')],_0xed52c5['id'],_0xb0f9c6['id']),'method':_0x5d24('0x11')});case _0x5d24('0x59'):logger[_0x5d24('0xc')](_0x5d24('0x66'),_0x5d24('0x5a'));emit(util[_0x5d24('0xe')](_0x5d24('0x5b'),_0x2960c2[_0x5d24('0x14')]),_0x5d24('0x5c'),{'uri':util[_0x5d24('0xe')](_0x5d24('0x6a'),_0x55e393['remoteUri']['replace']('/api/v2',''),_0xb0f9c6['id'])});break;default:logger['error'](_0x5d24('0x66'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x40f306){logger[_0x5d24('0x5f')](_0x5d24('0x6b'),util['inspect'](_0x40f306,{'showHidden':!![],'depth':null}));});};exports[_0x5d24('0x6c')]=function(_0x5747b3,_0x7de1dc,_0xb96531,_0x37b028,_0x121a49,_0x351810){var _0x37b0da,_0x4a861f;_0x351810[_0x5d24('0x10')]=intUtil[_0x5d24('0x49')](_0x351810[_0x5d24('0x10')]);_0x351810[_0x5d24('0x4a')]=intUtil['stripTrailingSlash'](_0x351810[_0x5d24('0x4a')]);if(_0x121a49&&_0x121a49[_0x5d24('0x4b')]){logger[_0x5d24('0xc')]('['+_0x7de1dc[_0x5d24('0x6d')][_0x5d24('0x6e')]()+']','Recording\x20is\x20enabled!');_0x7de1dc[_0x5d24('0x4e')]=util[_0x5d24('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x351810[_0x5d24('0x4a')],_0x7de1dc[_0x5d24('0x50')],md5(_0x7de1dc[_0x5d24('0x50')]));}else{_0x7de1dc[_0x5d24('0x4e')]='';}headers[_0x5d24('0x51')]=getAuth(_0x351810);return getUser(_0x351810)['then'](function(_0x34b2b8){_0x37b0da=_0x34b2b8;logger[_0x5d24('0xc')](_0x5d24('0x53'),_0x37b0da['id']);return getEndUser(_0x351810,_0x7de1dc['calleridname'],_0x7de1dc[_0x5d24('0x55')]);})[_0x5d24('0x1d')](function(_0x1ab047){_0x4a861f=_0x1ab047;logger['info']('The\x20Enduser\x20ID\x20is:',_0x4a861f['id']);return getTicket(_0x351810,_0x37b0da,_0x4a861f,_0xb96531,_0x7de1dc);})[_0x5d24('0x1d')](function(_0x59771e){if(_0x59771e){logger[_0x5d24('0xc')](_0x5d24('0x68'),_0x59771e['id']);}})[_0x5d24('0x60')](function(_0x27e391){logger['error']('['+_0x7de1dc['lastevent'][_0x5d24('0x6e')]()+']'+_0x5d24('0x6f'),util[_0x5d24('0x62')](_0x27e391,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff