// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xac76=['Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','POST','Caller\x20-\x20%s','Enduser\x20created.','password','%s:%s','authType','token','%s/token:%s','username','Basic\x20%s','toString','debug','[HTTP]','stringify','defaults','GET','map','forEach','type','string','customField','toLowerCase','idField','custom_fields','push','content','variable','variableName','customVariable','Variable','queue','serverUrl','stripTrailingSlash','monitor_format','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','replace','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','inspect','outbound','recordingFormat','none','email','destcalleridname','destcalleridnum','integrationTab','[OUTBOUND]','%s/agent/tickets/%s','error','unmanaged','toUpperCase','calleridnum','lastevent','\x20Error\x20running\x20Zendesk\x20integration','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','merge','name','getString','Subjects','Descriptions','Ticket\x20created!','ticket','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','then','user','Admin\x20account\x20selected.','type:user\x20role:end-user\x20phone:%s','results','length','filter','end-user','first'];(function(_0x9777e8,_0x435ce7){var _0x14437f=function(_0xe69fb9){while(--_0xe69fb9){_0x9777e8['push'](_0x9777e8['shift']());}};_0x14437f(++_0x435ce7);}(_0xac76,0x12b));var _0x6ac7=function(_0x26e782,_0x2f9b47){_0x26e782=_0x26e782-0x0;var _0x823b67=_0xac76[_0x26e782];return _0x823b67;};'use strict';var _=require('lodash');var rp=require('request-promise');var md5=require(_0x6ac7('0x0'));var util=require(_0x6ac7('0x1'));var Redis=require(_0x6ac7('0x2'));var intUtil=require(_0x6ac7('0x3'));var config=require(_0x6ac7('0x4'));var logger=require(_0x6ac7('0x5'))(_0x6ac7('0x6'));config[_0x6ac7('0x7')]=_['defaults'](config[_0x6ac7('0x7')],{'host':'localhost','port':0x18eb});var io=require(_0x6ac7('0x8'))(new Redis(config[_0x6ac7('0x7')]));function emit(_0x21d376,_0x486ab6,_0x33be42){io['to'](_0x21d376)[_0x6ac7('0x9')](_0x486ab6,_0x33be42);}var headers={'Content-Type':'application/json','Accept':_0x6ac7('0xa')};function getTicket(_0x6af5d9,_0x1f2d26,_0x2f9dd4,_0x45fda9,_0x4ef24f){logger[_0x6ac7('0xb')](_0x6ac7('0xc'));return request({'uri':util[_0x6ac7('0xd')](_0x6ac7('0xe'),_0x6af5d9[_0x6ac7('0xf')]),'method':'POST','body':{'ticket':_[_0x6ac7('0x10')]({'requester_id':_0x2f9dd4['id'],'submitter_id':_0x1f2d26?_0x1f2d26['id']:undefined,'assignee_id':_0x1f2d26?_0x1f2d26['id']:undefined,'tags':getTags(_0x45fda9['Tags'],_0x6ac7('0x11')),'subject':intUtil[_0x6ac7('0x12')](_0x45fda9[_0x6ac7('0x13')],_0x4ef24f,'\x20'),'description':intUtil['getString'](_0x45fda9[_0x6ac7('0x14')],_0x4ef24f,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x45fda9[_0x6ac7('0x14')],_0x4ef24f,'\x0a')}},getCustomFields(_0x45fda9['Fields'],_0x4ef24f))}})['then'](function(_0x84e9f9){logger[_0x6ac7('0xb')](_0x6ac7('0x15'));return _0x84e9f9[_0x6ac7('0x16')];});}function getUser(_0x1217c6,_0x17d7cc){if(intUtil['validateEmail'](_0x17d7cc)){logger[_0x6ac7('0xb')](_0x6ac7('0x17'),_0x17d7cc);return request({'uri':util['format'](_0x6ac7('0x18'),_0x1217c6[_0x6ac7('0xf')]),'qs':{'query':util[_0x6ac7('0xd')](_0x6ac7('0x19'),_0x17d7cc)}})['then'](function(_0x2b3d43){if(_0x2b3d43[_0x6ac7('0x1a')]){logger[_0x6ac7('0xb')]('Agent\x20found!');return _[_0x6ac7('0x1b')](_0x2b3d43['results'],{'email':_0x17d7cc,'role':_0x6ac7('0x1c')});}else{logger[_0x6ac7('0xb')](_0x6ac7('0x1d'));return request({'uri':util['format'](_0x6ac7('0x1e'),_0x1217c6[_0x6ac7('0xf')])})[_0x6ac7('0x1f')](function(_0x1b514b){logger[_0x6ac7('0xb')]('Admin\x20account\x20selected.');return _0x1b514b[_0x6ac7('0x20')];});}});}else{logger[_0x6ac7('0xb')](_0x6ac7('0x1d'));return request({'uri':util[_0x6ac7('0xd')]('%s/users/me.json',_0x1217c6[_0x6ac7('0xf')])})[_0x6ac7('0x1f')](function(_0x4a30aa){logger[_0x6ac7('0xb')](_0x6ac7('0x21'));return _0x4a30aa['user'];});}}function getEndUser(_0x3c0049,_0x19e802,_0x3dbe0e){logger[_0x6ac7('0xb')]('Searching\x20enduser\x20with\x20phone',_0x3dbe0e);return request({'uri':util[_0x6ac7('0xd')]('%s/search.json',_0x3c0049[_0x6ac7('0xf')]),'qs':{'query':util['format'](_0x6ac7('0x22'),_0x3dbe0e)}})['then'](function(_0x4c4144){var _0x562672;if(_0x4c4144[_0x6ac7('0x23')][_0x6ac7('0x24')]){_0x4c4144['results']=_[_0x6ac7('0x25')](_0x4c4144[_0x6ac7('0x23')],{'suspended':![],'role':_0x6ac7('0x26')});if(_0x4c4144[_0x6ac7('0x23')][_0x6ac7('0x24')]){_0x562672=_[_0x6ac7('0x27')](_0x4c4144[_0x6ac7('0x23')]);}}if(_0x562672){logger['info'](_0x6ac7('0x28'));return _0x562672;}else{logger['info'](_0x6ac7('0x29'));return request({'uri':util['format'](_0x6ac7('0x2a'),_0x3c0049[_0x6ac7('0xf')]),'method':_0x6ac7('0x2b'),'body':{'user':{'role':_0x6ac7('0x26'),'name':util[_0x6ac7('0xd')](_0x6ac7('0x2c'),_0x19e802||_0x3dbe0e),'phone':_0x3dbe0e}}})[_0x6ac7('0x1f')](function(_0x1a6129){logger[_0x6ac7('0xb')](_0x6ac7('0x2d'));return _0x1a6129[_0x6ac7('0x20')];});}});}function getAuth(_0x336ed7){var _0x35deeb;if(_0x336ed7['authType']===_0x6ac7('0x2e')){_0x35deeb=util[_0x6ac7('0xd')](_0x6ac7('0x2f'),_0x336ed7['username'],_0x336ed7[_0x6ac7('0x2e')]);}else if(_0x336ed7[_0x6ac7('0x30')]===_0x6ac7('0x31')){_0x35deeb=util[_0x6ac7('0xd')](_0x6ac7('0x32'),_0x336ed7[_0x6ac7('0x33')],_0x336ed7[_0x6ac7('0x31')]);}return util[_0x6ac7('0xd')](_0x6ac7('0x34'),new Buffer(_0x35deeb)[_0x6ac7('0x35')]('base64'));}function request(_0xe1efe8){logger[_0x6ac7('0x36')](_0x6ac7('0x37'),JSON[_0x6ac7('0x38')](_0xe1efe8));return rp(_[_0x6ac7('0x39')](_0xe1efe8,{'method':_0x6ac7('0x3a'),'headers':headers,'json':!![]}));}function getTags(_0x46ad5a,_0x23a677){var _0x1be680=[];if(_0x46ad5a&&_0x46ad5a[_0x6ac7('0x24')]>0x0){_0x1be680=_[_0x6ac7('0x3b')](_0x46ad5a,_0x23a677);}return _0x1be680;}function getCustomFields(_0x3f674d,_0x1f5e8e){var _0x355a8c=[];var _0x2e92b0={'custom_fields':[]};if(_0x3f674d[_0x6ac7('0x24')]>0x0){_[_0x6ac7('0x3c')](_0x3f674d,function(_0x98b740){if(_0x98b740[_0x6ac7('0x3d')]===_0x6ac7('0x3e')&&_0x98b740['nameField']&&!_0x98b740[_0x6ac7('0x3f')]){_0x2e92b0[_0x98b740['nameField'][_0x6ac7('0x40')]()]=_0x98b740['content'][_0x6ac7('0x35')]();}else if(_0x98b740[_0x6ac7('0x3d')]===_0x6ac7('0x3e')&&_0x98b740[_0x6ac7('0x41')]&&_0x98b740[_0x6ac7('0x3f')]){_0x2e92b0[_0x6ac7('0x42')][_0x6ac7('0x43')]({'id':_0x98b740['idField'],'value':_0x98b740[_0x6ac7('0x44')][_0x6ac7('0x35')]()});}else if(_0x98b740['type']===_0x6ac7('0x45')&&_0x98b740[_0x6ac7('0x46')]&&_0x98b740[_0x6ac7('0x41')]&&_0x98b740[_0x6ac7('0x3f')]){_0x1f5e8e[_0x98b740['variableName']]&&_0x2e92b0[_0x6ac7('0x42')]['push']({'id':_0x98b740['idField'],'value':_0x1f5e8e[_0x98b740[_0x6ac7('0x46')]][_0x6ac7('0x35')]()});}else if(_0x98b740[_0x6ac7('0x3d')]===_0x6ac7('0x47')&&_0x98b740['Variable']&&_0x98b740[_0x6ac7('0x48')]['name']&&_0x98b740['idField']&&_0x98b740[_0x6ac7('0x3f')]){_0x1f5e8e[_0x98b740[_0x6ac7('0x48')]['name'][_0x6ac7('0x40')]()]&&_0x2e92b0[_0x6ac7('0x42')][_0x6ac7('0x43')]({'id':_0x98b740[_0x6ac7('0x41')],'value':_0x1f5e8e[_0x98b740['Variable']['name'][_0x6ac7('0x40')]()][_0x6ac7('0x35')]()});}});}return _0x2e92b0;}exports[_0x6ac7('0x49')]=function(_0x513168,_0x3fc40f,_0x428888,_0x35853e,_0x2f0103,_0x42351c){var _0x36c20e,_0x2eb5b6;_0x42351c['remoteUri']=intUtil['stripTrailingSlash'](_0x42351c['remoteUri']);_0x42351c[_0x6ac7('0x4a')]=intUtil[_0x6ac7('0x4b')](_0x42351c['serverUrl']);if(_0x2f0103&&_0x2f0103[_0x6ac7('0x4c')]){logger['info']('[QUEUE]',_0x6ac7('0x4d'));_0x3fc40f['recordingURL']=util[_0x6ac7('0xd')](_0x6ac7('0x4e'),_0x42351c[_0x6ac7('0x4a')],_0x3fc40f[_0x6ac7('0x4f')],md5(_0x3fc40f[_0x6ac7('0x4f')]));}else{_0x3fc40f[_0x6ac7('0x50')]='';}headers[_0x6ac7('0x51')]=getAuth(_0x42351c);return getUser(_0x42351c,_0x35853e['email'])[_0x6ac7('0x1f')](function(_0x40d7eb){_0x36c20e=_0x40d7eb;logger[_0x6ac7('0xb')](_0x6ac7('0x52'),_0x36c20e['id']);return getEndUser(_0x42351c,_0x3fc40f[_0x6ac7('0x53')],_0x3fc40f['calleridnum']);})[_0x6ac7('0x1f')](function(_0x567302){_0x2eb5b6=_0x567302;logger['info'](_0x6ac7('0x54'),_0x2eb5b6['id']);return getTicket(_0x42351c,_0x36c20e,_0x2eb5b6,_0x428888,_0x3fc40f);})['then'](function(_0x595e77){if(_0x595e77){logger['info'](_0x6ac7('0x55'),_0x595e77['id']);switch(_0x42351c[_0x6ac7('0x3d')]){case'integrationTab':logger[_0x6ac7('0xb')](_0x6ac7('0x56'),_0x6ac7('0x57'));return request({'uri':util['format'](_0x6ac7('0x58'),_0x42351c['remoteUri'],_0x36c20e['id'],_0x595e77['id']),'method':'POST'});case _0x6ac7('0x59'):logger['info'](_0x6ac7('0x56'),_0x6ac7('0x5a'));emit(util['format'](_0x6ac7('0x5b'),_0x35853e[_0x6ac7('0x11')]),_0x6ac7('0x5c'),{'uri':util['format']('%s/agent/tickets/%s',_0x42351c['remoteUri'][_0x6ac7('0x5d')](_0x6ac7('0x5e'),''),_0x595e77['id'])});break;default:logger['error']('[QUEUE]',_0x6ac7('0x5f'));}}})[_0x6ac7('0x60')](function(_0x180b98){logger['error']('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0x6ac7('0x61')](_0x180b98,{'showHidden':!![],'depth':null}));});};exports[_0x6ac7('0x62')]=function(_0x2a335c,_0x1230ea,_0x177e20,_0x59988b,_0x1f0237,_0x50c464,_0x1389a7){var _0x576856,_0x36a943;_0x50c464[_0x6ac7('0xf')]=intUtil[_0x6ac7('0x4b')](_0x50c464[_0x6ac7('0xf')]);_0x50c464[_0x6ac7('0x4a')]=intUtil['stripTrailingSlash'](_0x50c464['serverUrl']);if(_0x1389a7&&_0x1389a7[_0x6ac7('0x63')]&&_0x1389a7[_0x6ac7('0x63')]!==_0x6ac7('0x64')){logger[_0x6ac7('0xb')]('[OUTBOUND]',_0x6ac7('0x4d'));_0x1230ea['recordingURL']=util[_0x6ac7('0xd')](_0x6ac7('0x4e'),_0x50c464[_0x6ac7('0x4a')],_0x1230ea[_0x6ac7('0x4f')],md5(_0x1230ea[_0x6ac7('0x4f')]));}headers['Authorization']=getAuth(_0x50c464);return getUser(_0x50c464,_0x59988b[_0x6ac7('0x65')])['then'](function(_0x4f8655){_0x576856=_0x4f8655;logger['info'](_0x6ac7('0x52'),_0x576856['id']);return getEndUser(_0x50c464,_0x1230ea[_0x6ac7('0x66')],_0x1230ea[_0x6ac7('0x67')]);})[_0x6ac7('0x1f')](function(_0x30563a){_0x36a943=_0x30563a;logger[_0x6ac7('0xb')](_0x6ac7('0x54'),_0x36a943['id']);return getTicket(_0x50c464,_0x576856,_0x36a943,_0x177e20,_0x1230ea);})['then'](function(_0x3da46f){if(_0x3da46f){logger['info'](_0x6ac7('0x55'),_0x3da46f['id']);switch(_0x50c464['type']){case _0x6ac7('0x68'):logger[_0x6ac7('0xb')]('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent...');return request({'uri':util['format'](_0x6ac7('0x58'),_0x50c464[_0x6ac7('0xf')],_0x576856['id'],_0x3da46f['id']),'method':_0x6ac7('0x2b')});case _0x6ac7('0x59'):logger[_0x6ac7('0xb')](_0x6ac7('0x69'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x6ac7('0xd')](_0x6ac7('0x5b'),_0x59988b[_0x6ac7('0x11')]),_0x6ac7('0x5c'),{'uri':util[_0x6ac7('0xd')](_0x6ac7('0x6a'),_0x50c464[_0x6ac7('0xf')]['replace'](_0x6ac7('0x5e'),''),_0x3da46f['id'])});break;default:logger[_0x6ac7('0x6b')]('[OUTBOUND]',_0x6ac7('0x5f'));}}})[_0x6ac7('0x60')](function(_0x581182){logger[_0x6ac7('0x6b')]('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0x6ac7('0x61')](_0x581182,{'showHidden':!![],'depth':null}));});};exports[_0x6ac7('0x6c')]=function(_0x123f9e,_0x1e076c,_0x529cba,_0x49d245,_0x38c147,_0x328798){var _0x21517f,_0x4cd585;_0x328798[_0x6ac7('0xf')]=intUtil[_0x6ac7('0x4b')](_0x328798[_0x6ac7('0xf')]);_0x328798[_0x6ac7('0x4a')]=intUtil[_0x6ac7('0x4b')](_0x328798[_0x6ac7('0x4a')]);if(_0x38c147&&_0x38c147['monitor_format']){logger[_0x6ac7('0xb')]('['+_0x1e076c['lastevent'][_0x6ac7('0x6d')]()+']',_0x6ac7('0x4d'));_0x1e076c[_0x6ac7('0x50')]=util[_0x6ac7('0xd')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x328798['serverUrl'],_0x1e076c[_0x6ac7('0x4f')],md5(_0x1e076c[_0x6ac7('0x4f')]));}else{_0x1e076c[_0x6ac7('0x50')]='';}headers[_0x6ac7('0x51')]=getAuth(_0x328798);return getUser(_0x328798)[_0x6ac7('0x1f')](function(_0x43a7ab){_0x21517f=_0x43a7ab;logger['info'](_0x6ac7('0x52'),_0x21517f['id']);return getEndUser(_0x328798,_0x1e076c['calleridname'],_0x1e076c[_0x6ac7('0x6e')]);})['then'](function(_0x9b040){_0x4cd585=_0x9b040;logger['info']('The\x20Enduser\x20ID\x20is:',_0x4cd585['id']);return getTicket(_0x328798,_0x21517f,_0x4cd585,_0x529cba,_0x1e076c);})[_0x6ac7('0x1f')](function(_0x776637){if(_0x776637){logger[_0x6ac7('0xb')]('The\x20Ticket\x20ID\x20is:',_0x776637['id']);}})[_0x6ac7('0x60')](function(_0x52bae9){logger[_0x6ac7('0x6b')]('['+_0x1e076c[_0x6ac7('0x6f')]['toUpperCase']()+']'+_0x6ac7('0x70'),util['inspect'](_0x52bae9,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xd245=['./util','../../../../config/environment','../../../../config/logger','zendesk','redis','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','then','count','Agent\x20found!','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','first','Enduser\x20found!','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','username','token','%s/token:%s','toString','[HTTP]','stringify','GET','map','forEach','string','nameField','customField','content','type','idField','variable','variableName','custom_fields','push','customVariable','Variable','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','replace','/api/v2','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','The\x20Ticket\x20ID\x20is:','%s/channels/voice/agents/%d/tickets/%d/display.json','%s/agent/tickets/%s','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','ioredis'];(function(_0x9089a8,_0x104a53){var _0x2d9574=function(_0x4a44c0){while(--_0x4a44c0){_0x9089a8['push'](_0x9089a8['shift']());}};_0x2d9574(++_0x104a53);}(_0xd245,0x14d));var _0x5d24=function(_0x53ad58,_0x3fb489){_0x53ad58=_0x53ad58-0x0;var _0x554b03=_0xd245[_0x53ad58];return _0x554b03;};'use strict';var _=require('lodash');var rp=require(_0x5d24('0x0'));var md5=require(_0x5d24('0x1'));var util=require('util');var Redis=require(_0x5d24('0x2'));var intUtil=require(_0x5d24('0x3'));var config=require(_0x5d24('0x4'));var logger=require(_0x5d24('0x5'))(_0x5d24('0x6'));config[_0x5d24('0x7')]=_['defaults'](config[_0x5d24('0x7')],{'host':_0x5d24('0x8'),'port':0x18eb});var io=require(_0x5d24('0x9'))(new Redis(config[_0x5d24('0x7')]));function emit(_0x184701,_0x22da23,_0x780d55){io['to'](_0x184701)[_0x5d24('0xa')](_0x22da23,_0x780d55);}var headers={'Content-Type':'application/json','Accept':_0x5d24('0xb')};function getTicket(_0x582beb,_0x613959,_0xdf32b7,_0x228bd5,_0x5aaf3f){logger[_0x5d24('0xc')](_0x5d24('0xd'));return request({'uri':util[_0x5d24('0xe')](_0x5d24('0xf'),_0x582beb[_0x5d24('0x10')]),'method':_0x5d24('0x11'),'body':{'ticket':_[_0x5d24('0x12')]({'requester_id':_0xdf32b7['id'],'submitter_id':_0x613959?_0x613959['id']:undefined,'assignee_id':_0x613959?_0x613959['id']:undefined,'tags':getTags(_0x228bd5[_0x5d24('0x13')],_0x5d24('0x14')),'subject':intUtil[_0x5d24('0x15')](_0x228bd5[_0x5d24('0x16')],_0x5aaf3f,'\x20'),'description':intUtil['getString'](_0x228bd5[_0x5d24('0x17')],_0x5aaf3f,'\x0a'),'comment':{'public':![],'body':intUtil[_0x5d24('0x15')](_0x228bd5[_0x5d24('0x17')],_0x5aaf3f,'\x0a')}},getCustomFields(_0x228bd5[_0x5d24('0x18')],_0x5aaf3f))}})['then'](function(_0x32c9d7){logger[_0x5d24('0xc')](_0x5d24('0x19'));return _0x32c9d7['ticket'];});}function getUser(_0x276073,_0x341f2a){if(intUtil[_0x5d24('0x1a')](_0x341f2a)){logger[_0x5d24('0xc')](_0x5d24('0x1b'),_0x341f2a);return request({'uri':util['format'](_0x5d24('0x1c'),_0x276073[_0x5d24('0x10')]),'qs':{'query':util[_0x5d24('0xe')]('type:user\x20role:agent\x20email:%s',_0x341f2a)}})[_0x5d24('0x1d')](function(_0x1f2f2f){if(_0x1f2f2f[_0x5d24('0x1e')]){logger[_0x5d24('0xc')](_0x5d24('0x1f'));return _[_0x5d24('0x20')](_0x1f2f2f[_0x5d24('0x21')],{'email':_0x341f2a,'role':_0x5d24('0x22')});}else{logger[_0x5d24('0xc')](_0x5d24('0x23'));return request({'uri':util[_0x5d24('0xe')](_0x5d24('0x24'),_0x276073[_0x5d24('0x10')])})[_0x5d24('0x1d')](function(_0x19b573){logger['info'](_0x5d24('0x25'));return _0x19b573[_0x5d24('0x26')];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x5d24('0xe')](_0x5d24('0x24'),_0x276073[_0x5d24('0x10')])})['then'](function(_0x54f84b){logger[_0x5d24('0xc')](_0x5d24('0x25'));return _0x54f84b[_0x5d24('0x26')];});}}function getEndUser(_0x26bceb,_0x582b36,_0xe74330){logger[_0x5d24('0xc')]('Searching\x20enduser\x20with\x20phone',_0xe74330);return request({'uri':util['format'](_0x5d24('0x1c'),_0x26bceb[_0x5d24('0x10')]),'qs':{'query':util['format'](_0x5d24('0x27'),_0xe74330)}})[_0x5d24('0x1d')](function(_0x4de65a){var _0x491753;if(_0x4de65a['results'][_0x5d24('0x28')]){_0x4de65a['results']=_[_0x5d24('0x29')](_0x4de65a[_0x5d24('0x21')],{'suspended':![],'role':_0x5d24('0x2a')});if(_0x4de65a[_0x5d24('0x21')][_0x5d24('0x28')]){_0x491753=_[_0x5d24('0x2b')](_0x4de65a[_0x5d24('0x21')]);}}if(_0x491753){logger['info'](_0x5d24('0x2c'));return _0x491753;}else{logger[_0x5d24('0xc')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util['format']('%s/users.json',_0x26bceb[_0x5d24('0x10')]),'method':'POST','body':{'user':{'role':_0x5d24('0x2a'),'name':util[_0x5d24('0xe')](_0x5d24('0x2d'),_0x582b36||_0xe74330),'phone':_0xe74330}}})['then'](function(_0x91e10f){logger['info'](_0x5d24('0x2e'));return _0x91e10f[_0x5d24('0x26')];});}});}function getAuth(_0x400df8){var _0x35a445;if(_0x400df8[_0x5d24('0x2f')]===_0x5d24('0x30')){_0x35a445=util[_0x5d24('0xe')](_0x5d24('0x31'),_0x400df8[_0x5d24('0x32')],_0x400df8[_0x5d24('0x30')]);}else if(_0x400df8[_0x5d24('0x2f')]===_0x5d24('0x33')){_0x35a445=util[_0x5d24('0xe')](_0x5d24('0x34'),_0x400df8[_0x5d24('0x32')],_0x400df8[_0x5d24('0x33')]);}return util[_0x5d24('0xe')]('Basic\x20%s',new Buffer(_0x35a445)[_0x5d24('0x35')]('base64'));}function request(_0x358345){logger['debug'](_0x5d24('0x36'),JSON[_0x5d24('0x37')](_0x358345));return rp(_['defaults'](_0x358345,{'method':_0x5d24('0x38'),'headers':headers,'json':!![]}));}function getTags(_0x39a996,_0x10f4a0){var _0x176cbb=[];if(_0x39a996&&_0x39a996['length']>0x0){_0x176cbb=_[_0x5d24('0x39')](_0x39a996,_0x10f4a0);}return _0x176cbb;}function getCustomFields(_0x4dfb8e,_0x1a5864){var _0x566132=[];var _0x2915cf={'custom_fields':[]};if(_0x4dfb8e[_0x5d24('0x28')]>0x0){_[_0x5d24('0x3a')](_0x4dfb8e,function(_0x3693f1){if(_0x3693f1['type']===_0x5d24('0x3b')&&_0x3693f1[_0x5d24('0x3c')]&&!_0x3693f1[_0x5d24('0x3d')]){_0x2915cf[_0x3693f1[_0x5d24('0x3c')]['toLowerCase']()]=_0x3693f1[_0x5d24('0x3e')][_0x5d24('0x35')]();}else if(_0x3693f1[_0x5d24('0x3f')]===_0x5d24('0x3b')&&_0x3693f1[_0x5d24('0x40')]&&_0x3693f1[_0x5d24('0x3d')]){_0x2915cf['custom_fields']['push']({'id':_0x3693f1[_0x5d24('0x40')],'value':_0x3693f1[_0x5d24('0x3e')][_0x5d24('0x35')]()});}else if(_0x3693f1[_0x5d24('0x3f')]===_0x5d24('0x41')&&_0x3693f1[_0x5d24('0x42')]&&_0x3693f1[_0x5d24('0x40')]&&_0x3693f1['customField']){_0x1a5864[_0x3693f1[_0x5d24('0x42')]]&&_0x2915cf[_0x5d24('0x43')][_0x5d24('0x44')]({'id':_0x3693f1[_0x5d24('0x40')],'value':_0x1a5864[_0x3693f1[_0x5d24('0x42')]][_0x5d24('0x35')]()});}else if(_0x3693f1['type']===_0x5d24('0x45')&&_0x3693f1[_0x5d24('0x46')]&&_0x3693f1[_0x5d24('0x46')][_0x5d24('0x14')]&&_0x3693f1['idField']&&_0x3693f1[_0x5d24('0x3d')]){_0x1a5864[_0x3693f1['Variable']['name'][_0x5d24('0x47')]()]&&_0x2915cf[_0x5d24('0x43')][_0x5d24('0x44')]({'id':_0x3693f1['idField'],'value':_0x1a5864[_0x3693f1[_0x5d24('0x46')]['name'][_0x5d24('0x47')]()][_0x5d24('0x35')]()});}});}return _0x2915cf;}exports[_0x5d24('0x48')]=function(_0x4fd259,_0xd683fd,_0xc38a6e,_0x3be121,_0xbe9563,_0x34522f){var _0x407a69,_0x27def5;_0x34522f['remoteUri']=intUtil[_0x5d24('0x49')](_0x34522f['remoteUri']);_0x34522f[_0x5d24('0x4a')]=intUtil['stripTrailingSlash'](_0x34522f[_0x5d24('0x4a')]);if(_0xbe9563&&_0xbe9563[_0x5d24('0x4b')]){logger[_0x5d24('0xc')](_0x5d24('0x4c'),_0x5d24('0x4d'));_0xd683fd[_0x5d24('0x4e')]=util[_0x5d24('0xe')](_0x5d24('0x4f'),_0x34522f[_0x5d24('0x4a')],_0xd683fd[_0x5d24('0x50')],md5(_0xd683fd[_0x5d24('0x50')]));}else{_0xd683fd[_0x5d24('0x4e')]='';}headers[_0x5d24('0x51')]=getAuth(_0x34522f);return getUser(_0x34522f,_0x3be121[_0x5d24('0x52')])[_0x5d24('0x1d')](function(_0x2a6ecc){_0x407a69=_0x2a6ecc;logger[_0x5d24('0xc')](_0x5d24('0x53'),_0x407a69['id']);return getEndUser(_0x34522f,_0xd683fd[_0x5d24('0x54')],_0xd683fd[_0x5d24('0x55')]);})[_0x5d24('0x1d')](function(_0x2d5893){_0x27def5=_0x2d5893;logger['info'](_0x5d24('0x56'),_0x27def5['id']);return getTicket(_0x34522f,_0x407a69,_0x27def5,_0xc38a6e,_0xd683fd);})[_0x5d24('0x1d')](function(_0x416f4d){if(_0x416f4d){logger[_0x5d24('0xc')]('The\x20Ticket\x20ID\x20is:',_0x416f4d['id']);switch(_0x34522f[_0x5d24('0x3f')]){case _0x5d24('0x57'):logger[_0x5d24('0xc')](_0x5d24('0x4c'),_0x5d24('0x58'));return request({'uri':util[_0x5d24('0xe')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x34522f[_0x5d24('0x10')],_0x407a69['id'],_0x416f4d['id']),'method':'POST'});case _0x5d24('0x59'):logger['info']('[QUEUE]',_0x5d24('0x5a'));emit(util[_0x5d24('0xe')](_0x5d24('0x5b'),_0x3be121[_0x5d24('0x14')]),_0x5d24('0x5c'),{'uri':util[_0x5d24('0xe')]('%s/agent/tickets/%s',_0x34522f[_0x5d24('0x10')][_0x5d24('0x5d')](_0x5d24('0x5e'),''),_0x416f4d['id'])});break;default:logger[_0x5d24('0x5f')](_0x5d24('0x4c'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x5d24('0x60')](function(_0x291ca5){logger['error'](_0x5d24('0x61'),util[_0x5d24('0x62')](_0x291ca5,{'showHidden':!![],'depth':null}));});};exports[_0x5d24('0x63')]=function(_0x51e317,_0x2ffa00,_0x85341d,_0x2960c2,_0x3b8ab4,_0x55e393,_0x52b13e){var _0xed52c5,_0xeeecf4;_0x55e393[_0x5d24('0x10')]=intUtil[_0x5d24('0x49')](_0x55e393[_0x5d24('0x10')]);_0x55e393[_0x5d24('0x4a')]=intUtil[_0x5d24('0x49')](_0x55e393['serverUrl']);if(_0x52b13e&&_0x52b13e[_0x5d24('0x64')]&&_0x52b13e[_0x5d24('0x64')]!==_0x5d24('0x65')){logger['info'](_0x5d24('0x66'),_0x5d24('0x4d'));_0x2ffa00[_0x5d24('0x4e')]=util[_0x5d24('0xe')](_0x5d24('0x4f'),_0x55e393[_0x5d24('0x4a')],_0x2ffa00[_0x5d24('0x50')],md5(_0x2ffa00[_0x5d24('0x50')]));}headers[_0x5d24('0x51')]=getAuth(_0x55e393);return getUser(_0x55e393,_0x2960c2[_0x5d24('0x52')])[_0x5d24('0x1d')](function(_0x2e529b){_0xed52c5=_0x2e529b;logger[_0x5d24('0xc')](_0x5d24('0x53'),_0xed52c5['id']);return getEndUser(_0x55e393,_0x2ffa00[_0x5d24('0x67')],_0x2ffa00['destcalleridnum']);})[_0x5d24('0x1d')](function(_0x3ce2b7){_0xeeecf4=_0x3ce2b7;logger[_0x5d24('0xc')](_0x5d24('0x56'),_0xeeecf4['id']);return getTicket(_0x55e393,_0xed52c5,_0xeeecf4,_0x85341d,_0x2ffa00);})[_0x5d24('0x1d')](function(_0xb0f9c6){if(_0xb0f9c6){logger['info'](_0x5d24('0x68'),_0xb0f9c6['id']);switch(_0x55e393[_0x5d24('0x3f')]){case _0x5d24('0x57'):logger[_0x5d24('0xc')](_0x5d24('0x66'),_0x5d24('0x58'));return request({'uri':util[_0x5d24('0xe')](_0x5d24('0x69'),_0x55e393[_0x5d24('0x10')],_0xed52c5['id'],_0xb0f9c6['id']),'method':_0x5d24('0x11')});case _0x5d24('0x59'):logger[_0x5d24('0xc')](_0x5d24('0x66'),_0x5d24('0x5a'));emit(util[_0x5d24('0xe')](_0x5d24('0x5b'),_0x2960c2[_0x5d24('0x14')]),_0x5d24('0x5c'),{'uri':util[_0x5d24('0xe')](_0x5d24('0x6a'),_0x55e393['remoteUri']['replace']('/api/v2',''),_0xb0f9c6['id'])});break;default:logger['error'](_0x5d24('0x66'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x40f306){logger[_0x5d24('0x5f')](_0x5d24('0x6b'),util['inspect'](_0x40f306,{'showHidden':!![],'depth':null}));});};exports[_0x5d24('0x6c')]=function(_0x5747b3,_0x7de1dc,_0xb96531,_0x37b028,_0x121a49,_0x351810){var _0x37b0da,_0x4a861f;_0x351810[_0x5d24('0x10')]=intUtil[_0x5d24('0x49')](_0x351810[_0x5d24('0x10')]);_0x351810[_0x5d24('0x4a')]=intUtil['stripTrailingSlash'](_0x351810[_0x5d24('0x4a')]);if(_0x121a49&&_0x121a49[_0x5d24('0x4b')]){logger[_0x5d24('0xc')]('['+_0x7de1dc[_0x5d24('0x6d')][_0x5d24('0x6e')]()+']','Recording\x20is\x20enabled!');_0x7de1dc[_0x5d24('0x4e')]=util[_0x5d24('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x351810[_0x5d24('0x4a')],_0x7de1dc[_0x5d24('0x50')],md5(_0x7de1dc[_0x5d24('0x50')]));}else{_0x7de1dc[_0x5d24('0x4e')]='';}headers[_0x5d24('0x51')]=getAuth(_0x351810);return getUser(_0x351810)['then'](function(_0x34b2b8){_0x37b0da=_0x34b2b8;logger[_0x5d24('0xc')](_0x5d24('0x53'),_0x37b0da['id']);return getEndUser(_0x351810,_0x7de1dc['calleridname'],_0x7de1dc[_0x5d24('0x55')]);})[_0x5d24('0x1d')](function(_0x1ab047){_0x4a861f=_0x1ab047;logger['info']('The\x20Enduser\x20ID\x20is:',_0x4a861f['id']);return getTicket(_0x351810,_0x37b0da,_0x4a861f,_0xb96531,_0x7de1dc);})[_0x5d24('0x1d')](function(_0x59771e){if(_0x59771e){logger[_0x5d24('0xc')](_0x5d24('0x68'),_0x59771e['id']);}})[_0x5d24('0x60')](function(_0x27e391){logger['error']('['+_0x7de1dc['lastevent'][_0x5d24('0x6e')]()+']'+_0x5d24('0x6f'),util[_0x5d24('0x62')](_0x27e391,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff