// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x984b=['name','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','[QUEUE]','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','recordingFormat','[OUTBOUND]','destcalleridnum','The\x20Ticket\x20ID\x20is:','%s/agent/tickets/%s','error','unmanaged','lastevent','The\x20User\x20ID\x20is:','\x20Error\x20running\x20Zendesk\x20integration','util','ioredis','./util','zendesk','redis','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','Tags','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','username','token','toString','debug','stringify','GET','map','forEach','type','string','customField','nameField','toLowerCase','content','idField','custom_fields','variable','variableName','push','customVariable','Variable'];(function(_0x59c7a1,_0x3e489f){var _0x582b7f=function(_0x91d373){while(--_0x91d373){_0x59c7a1['push'](_0x59c7a1['shift']());}};_0x582b7f(++_0x3e489f);}(_0x984b,0xee));var _0xb984=function(_0x4b5bc5,_0x3d2264){_0x4b5bc5=_0x4b5bc5-0x0;var _0x17ad5b=_0x984b[_0x4b5bc5];return _0x17ad5b;};'use strict';var _=require('lodash');var rp=require('request-promise');var md5=require('md5');var util=require(_0xb984('0x0'));var Redis=require(_0xb984('0x1'));var intUtil=require(_0xb984('0x2'));var config=require('../../../../config/environment');var logger=require('../../../../config/logger')(_0xb984('0x3'));config[_0xb984('0x4')]=_['defaults'](config['redis'],{'host':_0xb984('0x5'),'port':0x18eb});var io=require(_0xb984('0x6'))(new Redis(config['redis']));function emit(_0x7405cd,_0x1a00d6,_0x4d72b7){io['to'](_0x7405cd)[_0xb984('0x7')](_0x1a00d6,_0x4d72b7);}var headers={'Content-Type':'application/json','Accept':_0xb984('0x8')};function getTicket(_0x42dfd9,_0x124143,_0x2f4e77,_0xf66bad,_0x382f2b){logger[_0xb984('0x9')](_0xb984('0xa'));return request({'uri':util[_0xb984('0xb')](_0xb984('0xc'),_0x42dfd9[_0xb984('0xd')]),'method':_0xb984('0xe'),'body':{'ticket':_['merge']({'requester_id':_0x2f4e77['id'],'submitter_id':_0x124143?_0x124143['id']:undefined,'assignee_id':_0x124143?_0x124143['id']:undefined,'tags':getTags(_0xf66bad[_0xb984('0xf')],'name'),'subject':intUtil[_0xb984('0x10')](_0xf66bad[_0xb984('0x11')],_0x382f2b,'\x20'),'description':intUtil['getString'](_0xf66bad[_0xb984('0x12')],_0x382f2b,'\x0a'),'comment':{'public':![],'body':intUtil[_0xb984('0x10')](_0xf66bad['Descriptions'],_0x382f2b,'\x0a')}},getCustomFields(_0xf66bad[_0xb984('0x13')],_0x382f2b))}})[_0xb984('0x14')](function(_0x549791){logger[_0xb984('0x9')](_0xb984('0x15'));return _0x549791['ticket'];});}function getUser(_0x6fae41,_0x5cd1aa){if(intUtil[_0xb984('0x16')](_0x5cd1aa)){logger[_0xb984('0x9')](_0xb984('0x17'),_0x5cd1aa);return request({'uri':util[_0xb984('0xb')]('%s/search.json',_0x6fae41[_0xb984('0xd')]),'qs':{'query':util[_0xb984('0xb')](_0xb984('0x18'),_0x5cd1aa)}})[_0xb984('0x14')](function(_0x229a40){if(_0x229a40[_0xb984('0x19')]){logger['info'](_0xb984('0x1a'));return _[_0xb984('0x1b')](_0x229a40[_0xb984('0x1c')],{'email':_0x5cd1aa,'role':_0xb984('0x1d')});}else{logger[_0xb984('0x9')](_0xb984('0x1e'));return request({'uri':util['format'](_0xb984('0x1f'),_0x6fae41[_0xb984('0xd')])})['then'](function(_0x44b570){logger[_0xb984('0x9')](_0xb984('0x20'));return _0x44b570[_0xb984('0x21')];});}});}else{logger[_0xb984('0x9')](_0xb984('0x1e'));return request({'uri':util[_0xb984('0xb')]('%s/users/me.json',_0x6fae41[_0xb984('0xd')])})[_0xb984('0x14')](function(_0x1b6be3){logger['info'](_0xb984('0x20'));return _0x1b6be3[_0xb984('0x21')];});}}function getEndUser(_0x1cb2c2,_0x2d0450,_0x1f7b62){logger[_0xb984('0x9')](_0xb984('0x22'),_0x1f7b62);return request({'uri':util[_0xb984('0xb')]('%s/search.json',_0x1cb2c2[_0xb984('0xd')]),'qs':{'query':util[_0xb984('0xb')](_0xb984('0x23'),_0x1f7b62)}})[_0xb984('0x14')](function(_0x4fb896){var _0xa44895;if(_0x4fb896[_0xb984('0x1c')][_0xb984('0x24')]){_0x4fb896['results']=_[_0xb984('0x25')](_0x4fb896[_0xb984('0x1c')],{'suspended':![],'role':_0xb984('0x26')});if(_0x4fb896[_0xb984('0x1c')]['length']){_0xa44895=_['first'](_0x4fb896['results']);}}if(_0xa44895){logger[_0xb984('0x9')](_0xb984('0x27'));return _0xa44895;}else{logger['info'](_0xb984('0x28'));return request({'uri':util[_0xb984('0xb')](_0xb984('0x29'),_0x1cb2c2[_0xb984('0xd')]),'method':'POST','body':{'user':{'role':'end-user','name':util[_0xb984('0xb')](_0xb984('0x2a'),_0x2d0450||_0x1f7b62),'phone':_0x1f7b62}}})[_0xb984('0x14')](function(_0x135435){logger['info'](_0xb984('0x2b'));return _0x135435[_0xb984('0x21')];});}});}function getAuth(_0x1805e4){var _0x3c4687;if(_0x1805e4[_0xb984('0x2c')]===_0xb984('0x2d')){_0x3c4687=util['format'](_0xb984('0x2e'),_0x1805e4[_0xb984('0x2f')],_0x1805e4[_0xb984('0x2d')]);}else if(_0x1805e4[_0xb984('0x2c')]===_0xb984('0x30')){_0x3c4687=util[_0xb984('0xb')]('%s/token:%s',_0x1805e4[_0xb984('0x2f')],_0x1805e4[_0xb984('0x30')]);}return util['format']('Basic\x20%s',new Buffer(_0x3c4687)[_0xb984('0x31')]('base64'));}function request(_0xad9e0c){logger[_0xb984('0x32')]('[HTTP]',JSON[_0xb984('0x33')](_0xad9e0c));return rp(_['defaults'](_0xad9e0c,{'method':_0xb984('0x34'),'headers':headers,'json':!![]}));}function getTags(_0x5c25a9,_0x19bd91){var _0x557302=[];if(_0x5c25a9&&_0x5c25a9['length']>0x0){_0x557302=_[_0xb984('0x35')](_0x5c25a9,_0x19bd91);}return _0x557302;}function getCustomFields(_0x4b0438,_0x4dac3f){var _0x26b36c=[];var _0x1fd248={'custom_fields':[]};if(_0x4b0438['length']>0x0){_[_0xb984('0x36')](_0x4b0438,function(_0x446f45){if(_0x446f45[_0xb984('0x37')]===_0xb984('0x38')&&_0x446f45['nameField']&&!_0x446f45[_0xb984('0x39')]){_0x1fd248[_0x446f45[_0xb984('0x3a')][_0xb984('0x3b')]()]=_0x446f45[_0xb984('0x3c')][_0xb984('0x31')]();}else if(_0x446f45[_0xb984('0x37')]===_0xb984('0x38')&&_0x446f45[_0xb984('0x3d')]&&_0x446f45[_0xb984('0x39')]){_0x1fd248[_0xb984('0x3e')]['push']({'id':_0x446f45[_0xb984('0x3d')],'value':_0x446f45[_0xb984('0x3c')][_0xb984('0x31')]()});}else if(_0x446f45[_0xb984('0x37')]===_0xb984('0x3f')&&_0x446f45[_0xb984('0x40')]&&_0x446f45[_0xb984('0x3d')]&&_0x446f45[_0xb984('0x39')]){_0x4dac3f[_0x446f45['variableName']]&&_0x1fd248['custom_fields'][_0xb984('0x41')]({'id':_0x446f45['idField'],'value':_0x4dac3f[_0x446f45[_0xb984('0x40')]][_0xb984('0x31')]()});}else if(_0x446f45[_0xb984('0x37')]===_0xb984('0x42')&&_0x446f45['Variable']&&_0x446f45[_0xb984('0x43')][_0xb984('0x44')]&&_0x446f45['idField']&&_0x446f45[_0xb984('0x39')]){_0x4dac3f[_0x446f45[_0xb984('0x43')][_0xb984('0x44')][_0xb984('0x3b')]()]&&_0x1fd248[_0xb984('0x3e')][_0xb984('0x41')]({'id':_0x446f45[_0xb984('0x3d')],'value':_0x4dac3f[_0x446f45['Variable'][_0xb984('0x44')][_0xb984('0x3b')]()]['toString']()});}});}return _0x1fd248;}exports['queue']=function(_0x1ddb47,_0x6396b5,_0x3f1ea9,_0x248800,_0x1acc7a,_0x56a3bf){var _0x664cb1,_0x40666f;_0x56a3bf[_0xb984('0xd')]=intUtil[_0xb984('0x45')](_0x56a3bf[_0xb984('0xd')]);_0x56a3bf[_0xb984('0x46')]=intUtil[_0xb984('0x45')](_0x56a3bf[_0xb984('0x46')]);if(_0x1acc7a&&_0x1acc7a[_0xb984('0x47')]){logger[_0xb984('0x9')]('[QUEUE]',_0xb984('0x48'));_0x6396b5[_0xb984('0x49')]=util['format'](_0xb984('0x4a'),_0x56a3bf[_0xb984('0x46')],_0x6396b5[_0xb984('0x4b')],md5(_0x6396b5[_0xb984('0x4b')]));}else{_0x6396b5[_0xb984('0x49')]='';}headers[_0xb984('0x4c')]=getAuth(_0x56a3bf);return getUser(_0x56a3bf,_0x248800[_0xb984('0x4d')])[_0xb984('0x14')](function(_0x2989f3){_0x664cb1=_0x2989f3;logger[_0xb984('0x9')]('The\x20User\x20ID\x20is:',_0x664cb1['id']);return getEndUser(_0x56a3bf,_0x6396b5[_0xb984('0x4e')],_0x6396b5[_0xb984('0x4f')]);})[_0xb984('0x14')](function(_0x2ae0d8){_0x40666f=_0x2ae0d8;logger[_0xb984('0x9')](_0xb984('0x50'),_0x40666f['id']);return getTicket(_0x56a3bf,_0x664cb1,_0x40666f,_0x3f1ea9,_0x6396b5);})[_0xb984('0x14')](function(_0x445f90){if(_0x445f90){logger[_0xb984('0x9')]('The\x20Ticket\x20ID\x20is:',_0x445f90['id']);switch(_0x56a3bf[_0xb984('0x37')]){case _0xb984('0x51'):logger[_0xb984('0x9')]('[QUEUE]',_0xb984('0x52'));return request({'uri':util[_0xb984('0xb')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x56a3bf[_0xb984('0xd')],_0x664cb1['id'],_0x445f90['id']),'method':'POST'});case _0xb984('0x53'):logger[_0xb984('0x9')]('[QUEUE]',_0xb984('0x54'));emit(util[_0xb984('0xb')](_0xb984('0x55'),_0x248800[_0xb984('0x44')]),_0xb984('0x56'),{'uri':util[_0xb984('0xb')]('%s/agent/tickets/%s',_0x56a3bf[_0xb984('0xd')],_0x445f90['id'])});break;default:logger['error'](_0xb984('0x57'),_0xb984('0x58'));}}})[_0xb984('0x59')](function(_0x5cf038){logger['error'](_0xb984('0x5a'),util[_0xb984('0x5b')](_0x5cf038,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x493a8b,_0x1e8847,_0x30c135,_0x38cca4,_0x3daaa0,_0x404c4a,_0x3369b1){var _0x5b4c3c,_0x502480;_0x404c4a[_0xb984('0xd')]=intUtil[_0xb984('0x45')](_0x404c4a['remoteUri']);_0x404c4a[_0xb984('0x46')]=intUtil[_0xb984('0x45')](_0x404c4a[_0xb984('0x46')]);if(_0x3369b1&&_0x3369b1[_0xb984('0x5c')]&&_0x3369b1['recordingFormat']!=='none'){logger[_0xb984('0x9')](_0xb984('0x5d'),_0xb984('0x48'));_0x1e8847[_0xb984('0x49')]=util[_0xb984('0xb')](_0xb984('0x4a'),_0x404c4a['serverUrl'],_0x1e8847[_0xb984('0x4b')],md5(_0x1e8847[_0xb984('0x4b')]));}headers[_0xb984('0x4c')]=getAuth(_0x404c4a);return getUser(_0x404c4a,_0x38cca4[_0xb984('0x4d')])[_0xb984('0x14')](function(_0xdb7a50){_0x5b4c3c=_0xdb7a50;logger['info']('The\x20User\x20ID\x20is:',_0x5b4c3c['id']);return getEndUser(_0x404c4a,_0x1e8847['destcalleridname'],_0x1e8847[_0xb984('0x5e')]);})[_0xb984('0x14')](function(_0x36ca94){_0x502480=_0x36ca94;logger[_0xb984('0x9')](_0xb984('0x50'),_0x502480['id']);return getTicket(_0x404c4a,_0x5b4c3c,_0x502480,_0x30c135,_0x1e8847);})['then'](function(_0x434bca){if(_0x434bca){logger[_0xb984('0x9')](_0xb984('0x5f'),_0x434bca['id']);switch(_0x404c4a['type']){case _0xb984('0x51'):logger[_0xb984('0x9')]('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xb984('0xb')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x404c4a['remoteUri'],_0x5b4c3c['id'],_0x434bca['id']),'method':_0xb984('0xe')});case'newTab':logger[_0xb984('0x9')](_0xb984('0x5d'),_0xb984('0x54'));emit(util[_0xb984('0xb')](_0xb984('0x55'),_0x38cca4[_0xb984('0x44')]),_0xb984('0x56'),{'uri':util[_0xb984('0xb')](_0xb984('0x60'),_0x404c4a[_0xb984('0xd')],_0x434bca['id'])});break;default:logger[_0xb984('0x61')](_0xb984('0x5d'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xb984('0x59')](function(_0x5f126e){logger[_0xb984('0x61')]('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x5f126e,{'showHidden':!![],'depth':null}));});};exports[_0xb984('0x62')]=function(_0x285e1e,_0x74fc95,_0x531c9f,_0x284f41,_0x35132b,_0x323d6b){var _0x3508cb,_0x434c5c;_0x323d6b[_0xb984('0xd')]=intUtil[_0xb984('0x45')](_0x323d6b[_0xb984('0xd')]);_0x323d6b[_0xb984('0x46')]=intUtil[_0xb984('0x45')](_0x323d6b[_0xb984('0x46')]);if(_0x35132b&&_0x35132b[_0xb984('0x47')]){logger[_0xb984('0x9')]('['+_0x74fc95[_0xb984('0x63')]['toUpperCase']()+']',_0xb984('0x48'));_0x74fc95['recordingURL']=util[_0xb984('0xb')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x323d6b[_0xb984('0x46')],_0x74fc95[_0xb984('0x4b')],md5(_0x74fc95[_0xb984('0x4b')]));}else{_0x74fc95[_0xb984('0x49')]='';}headers[_0xb984('0x4c')]=getAuth(_0x323d6b);return getUser(_0x323d6b)[_0xb984('0x14')](function(_0x2eb8bf){_0x3508cb=_0x2eb8bf;logger[_0xb984('0x9')](_0xb984('0x64'),_0x3508cb['id']);return getEndUser(_0x323d6b,_0x74fc95[_0xb984('0x4e')],_0x74fc95[_0xb984('0x4f')]);})[_0xb984('0x14')](function(_0x23c3d5){_0x434c5c=_0x23c3d5;logger['info']('The\x20Enduser\x20ID\x20is:',_0x434c5c['id']);return getTicket(_0x323d6b,_0x3508cb,_0x434c5c,_0x531c9f,_0x74fc95);})[_0xb984('0x14')](function(_0x441166){if(_0x441166){logger[_0xb984('0x9')]('The\x20Ticket\x20ID\x20is:',_0x441166['id']);}})[_0xb984('0x59')](function(_0x45a7ff){logger['error']('['+_0x74fc95['lastevent']['toUpperCase']()+']'+_0xb984('0x65'),util['inspect'](_0x45a7ff,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xd245=['./util','../../../../config/environment','../../../../config/logger','zendesk','redis','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','then','count','Agent\x20found!','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','first','Enduser\x20found!','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','username','token','%s/token:%s','toString','[HTTP]','stringify','GET','map','forEach','string','nameField','customField','content','type','idField','variable','variableName','custom_fields','push','customVariable','Variable','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','replace','/api/v2','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','The\x20Ticket\x20ID\x20is:','%s/channels/voice/agents/%d/tickets/%d/display.json','%s/agent/tickets/%s','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','ioredis'];(function(_0x9089a8,_0x104a53){var _0x2d9574=function(_0x4a44c0){while(--_0x4a44c0){_0x9089a8['push'](_0x9089a8['shift']());}};_0x2d9574(++_0x104a53);}(_0xd245,0x14d));var _0x5d24=function(_0x53ad58,_0x3fb489){_0x53ad58=_0x53ad58-0x0;var _0x554b03=_0xd245[_0x53ad58];return _0x554b03;};'use strict';var _=require('lodash');var rp=require(_0x5d24('0x0'));var md5=require(_0x5d24('0x1'));var util=require('util');var Redis=require(_0x5d24('0x2'));var intUtil=require(_0x5d24('0x3'));var config=require(_0x5d24('0x4'));var logger=require(_0x5d24('0x5'))(_0x5d24('0x6'));config[_0x5d24('0x7')]=_['defaults'](config[_0x5d24('0x7')],{'host':_0x5d24('0x8'),'port':0x18eb});var io=require(_0x5d24('0x9'))(new Redis(config[_0x5d24('0x7')]));function emit(_0x184701,_0x22da23,_0x780d55){io['to'](_0x184701)[_0x5d24('0xa')](_0x22da23,_0x780d55);}var headers={'Content-Type':'application/json','Accept':_0x5d24('0xb')};function getTicket(_0x582beb,_0x613959,_0xdf32b7,_0x228bd5,_0x5aaf3f){logger[_0x5d24('0xc')](_0x5d24('0xd'));return request({'uri':util[_0x5d24('0xe')](_0x5d24('0xf'),_0x582beb[_0x5d24('0x10')]),'method':_0x5d24('0x11'),'body':{'ticket':_[_0x5d24('0x12')]({'requester_id':_0xdf32b7['id'],'submitter_id':_0x613959?_0x613959['id']:undefined,'assignee_id':_0x613959?_0x613959['id']:undefined,'tags':getTags(_0x228bd5[_0x5d24('0x13')],_0x5d24('0x14')),'subject':intUtil[_0x5d24('0x15')](_0x228bd5[_0x5d24('0x16')],_0x5aaf3f,'\x20'),'description':intUtil['getString'](_0x228bd5[_0x5d24('0x17')],_0x5aaf3f,'\x0a'),'comment':{'public':![],'body':intUtil[_0x5d24('0x15')](_0x228bd5[_0x5d24('0x17')],_0x5aaf3f,'\x0a')}},getCustomFields(_0x228bd5[_0x5d24('0x18')],_0x5aaf3f))}})['then'](function(_0x32c9d7){logger[_0x5d24('0xc')](_0x5d24('0x19'));return _0x32c9d7['ticket'];});}function getUser(_0x276073,_0x341f2a){if(intUtil[_0x5d24('0x1a')](_0x341f2a)){logger[_0x5d24('0xc')](_0x5d24('0x1b'),_0x341f2a);return request({'uri':util['format'](_0x5d24('0x1c'),_0x276073[_0x5d24('0x10')]),'qs':{'query':util[_0x5d24('0xe')]('type:user\x20role:agent\x20email:%s',_0x341f2a)}})[_0x5d24('0x1d')](function(_0x1f2f2f){if(_0x1f2f2f[_0x5d24('0x1e')]){logger[_0x5d24('0xc')](_0x5d24('0x1f'));return _[_0x5d24('0x20')](_0x1f2f2f[_0x5d24('0x21')],{'email':_0x341f2a,'role':_0x5d24('0x22')});}else{logger[_0x5d24('0xc')](_0x5d24('0x23'));return request({'uri':util[_0x5d24('0xe')](_0x5d24('0x24'),_0x276073[_0x5d24('0x10')])})[_0x5d24('0x1d')](function(_0x19b573){logger['info'](_0x5d24('0x25'));return _0x19b573[_0x5d24('0x26')];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x5d24('0xe')](_0x5d24('0x24'),_0x276073[_0x5d24('0x10')])})['then'](function(_0x54f84b){logger[_0x5d24('0xc')](_0x5d24('0x25'));return _0x54f84b[_0x5d24('0x26')];});}}function getEndUser(_0x26bceb,_0x582b36,_0xe74330){logger[_0x5d24('0xc')]('Searching\x20enduser\x20with\x20phone',_0xe74330);return request({'uri':util['format'](_0x5d24('0x1c'),_0x26bceb[_0x5d24('0x10')]),'qs':{'query':util['format'](_0x5d24('0x27'),_0xe74330)}})[_0x5d24('0x1d')](function(_0x4de65a){var _0x491753;if(_0x4de65a['results'][_0x5d24('0x28')]){_0x4de65a['results']=_[_0x5d24('0x29')](_0x4de65a[_0x5d24('0x21')],{'suspended':![],'role':_0x5d24('0x2a')});if(_0x4de65a[_0x5d24('0x21')][_0x5d24('0x28')]){_0x491753=_[_0x5d24('0x2b')](_0x4de65a[_0x5d24('0x21')]);}}if(_0x491753){logger['info'](_0x5d24('0x2c'));return _0x491753;}else{logger[_0x5d24('0xc')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util['format']('%s/users.json',_0x26bceb[_0x5d24('0x10')]),'method':'POST','body':{'user':{'role':_0x5d24('0x2a'),'name':util[_0x5d24('0xe')](_0x5d24('0x2d'),_0x582b36||_0xe74330),'phone':_0xe74330}}})['then'](function(_0x91e10f){logger['info'](_0x5d24('0x2e'));return _0x91e10f[_0x5d24('0x26')];});}});}function getAuth(_0x400df8){var _0x35a445;if(_0x400df8[_0x5d24('0x2f')]===_0x5d24('0x30')){_0x35a445=util[_0x5d24('0xe')](_0x5d24('0x31'),_0x400df8[_0x5d24('0x32')],_0x400df8[_0x5d24('0x30')]);}else if(_0x400df8[_0x5d24('0x2f')]===_0x5d24('0x33')){_0x35a445=util[_0x5d24('0xe')](_0x5d24('0x34'),_0x400df8[_0x5d24('0x32')],_0x400df8[_0x5d24('0x33')]);}return util[_0x5d24('0xe')]('Basic\x20%s',new Buffer(_0x35a445)[_0x5d24('0x35')]('base64'));}function request(_0x358345){logger['debug'](_0x5d24('0x36'),JSON[_0x5d24('0x37')](_0x358345));return rp(_['defaults'](_0x358345,{'method':_0x5d24('0x38'),'headers':headers,'json':!![]}));}function getTags(_0x39a996,_0x10f4a0){var _0x176cbb=[];if(_0x39a996&&_0x39a996['length']>0x0){_0x176cbb=_[_0x5d24('0x39')](_0x39a996,_0x10f4a0);}return _0x176cbb;}function getCustomFields(_0x4dfb8e,_0x1a5864){var _0x566132=[];var _0x2915cf={'custom_fields':[]};if(_0x4dfb8e[_0x5d24('0x28')]>0x0){_[_0x5d24('0x3a')](_0x4dfb8e,function(_0x3693f1){if(_0x3693f1['type']===_0x5d24('0x3b')&&_0x3693f1[_0x5d24('0x3c')]&&!_0x3693f1[_0x5d24('0x3d')]){_0x2915cf[_0x3693f1[_0x5d24('0x3c')]['toLowerCase']()]=_0x3693f1[_0x5d24('0x3e')][_0x5d24('0x35')]();}else if(_0x3693f1[_0x5d24('0x3f')]===_0x5d24('0x3b')&&_0x3693f1[_0x5d24('0x40')]&&_0x3693f1[_0x5d24('0x3d')]){_0x2915cf['custom_fields']['push']({'id':_0x3693f1[_0x5d24('0x40')],'value':_0x3693f1[_0x5d24('0x3e')][_0x5d24('0x35')]()});}else if(_0x3693f1[_0x5d24('0x3f')]===_0x5d24('0x41')&&_0x3693f1[_0x5d24('0x42')]&&_0x3693f1[_0x5d24('0x40')]&&_0x3693f1['customField']){_0x1a5864[_0x3693f1[_0x5d24('0x42')]]&&_0x2915cf[_0x5d24('0x43')][_0x5d24('0x44')]({'id':_0x3693f1[_0x5d24('0x40')],'value':_0x1a5864[_0x3693f1[_0x5d24('0x42')]][_0x5d24('0x35')]()});}else if(_0x3693f1['type']===_0x5d24('0x45')&&_0x3693f1[_0x5d24('0x46')]&&_0x3693f1[_0x5d24('0x46')][_0x5d24('0x14')]&&_0x3693f1['idField']&&_0x3693f1[_0x5d24('0x3d')]){_0x1a5864[_0x3693f1['Variable']['name'][_0x5d24('0x47')]()]&&_0x2915cf[_0x5d24('0x43')][_0x5d24('0x44')]({'id':_0x3693f1['idField'],'value':_0x1a5864[_0x3693f1[_0x5d24('0x46')]['name'][_0x5d24('0x47')]()][_0x5d24('0x35')]()});}});}return _0x2915cf;}exports[_0x5d24('0x48')]=function(_0x4fd259,_0xd683fd,_0xc38a6e,_0x3be121,_0xbe9563,_0x34522f){var _0x407a69,_0x27def5;_0x34522f['remoteUri']=intUtil[_0x5d24('0x49')](_0x34522f['remoteUri']);_0x34522f[_0x5d24('0x4a')]=intUtil['stripTrailingSlash'](_0x34522f[_0x5d24('0x4a')]);if(_0xbe9563&&_0xbe9563[_0x5d24('0x4b')]){logger[_0x5d24('0xc')](_0x5d24('0x4c'),_0x5d24('0x4d'));_0xd683fd[_0x5d24('0x4e')]=util[_0x5d24('0xe')](_0x5d24('0x4f'),_0x34522f[_0x5d24('0x4a')],_0xd683fd[_0x5d24('0x50')],md5(_0xd683fd[_0x5d24('0x50')]));}else{_0xd683fd[_0x5d24('0x4e')]='';}headers[_0x5d24('0x51')]=getAuth(_0x34522f);return getUser(_0x34522f,_0x3be121[_0x5d24('0x52')])[_0x5d24('0x1d')](function(_0x2a6ecc){_0x407a69=_0x2a6ecc;logger[_0x5d24('0xc')](_0x5d24('0x53'),_0x407a69['id']);return getEndUser(_0x34522f,_0xd683fd[_0x5d24('0x54')],_0xd683fd[_0x5d24('0x55')]);})[_0x5d24('0x1d')](function(_0x2d5893){_0x27def5=_0x2d5893;logger['info'](_0x5d24('0x56'),_0x27def5['id']);return getTicket(_0x34522f,_0x407a69,_0x27def5,_0xc38a6e,_0xd683fd);})[_0x5d24('0x1d')](function(_0x416f4d){if(_0x416f4d){logger[_0x5d24('0xc')]('The\x20Ticket\x20ID\x20is:',_0x416f4d['id']);switch(_0x34522f[_0x5d24('0x3f')]){case _0x5d24('0x57'):logger[_0x5d24('0xc')](_0x5d24('0x4c'),_0x5d24('0x58'));return request({'uri':util[_0x5d24('0xe')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x34522f[_0x5d24('0x10')],_0x407a69['id'],_0x416f4d['id']),'method':'POST'});case _0x5d24('0x59'):logger['info']('[QUEUE]',_0x5d24('0x5a'));emit(util[_0x5d24('0xe')](_0x5d24('0x5b'),_0x3be121[_0x5d24('0x14')]),_0x5d24('0x5c'),{'uri':util[_0x5d24('0xe')]('%s/agent/tickets/%s',_0x34522f[_0x5d24('0x10')][_0x5d24('0x5d')](_0x5d24('0x5e'),''),_0x416f4d['id'])});break;default:logger[_0x5d24('0x5f')](_0x5d24('0x4c'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x5d24('0x60')](function(_0x291ca5){logger['error'](_0x5d24('0x61'),util[_0x5d24('0x62')](_0x291ca5,{'showHidden':!![],'depth':null}));});};exports[_0x5d24('0x63')]=function(_0x51e317,_0x2ffa00,_0x85341d,_0x2960c2,_0x3b8ab4,_0x55e393,_0x52b13e){var _0xed52c5,_0xeeecf4;_0x55e393[_0x5d24('0x10')]=intUtil[_0x5d24('0x49')](_0x55e393[_0x5d24('0x10')]);_0x55e393[_0x5d24('0x4a')]=intUtil[_0x5d24('0x49')](_0x55e393['serverUrl']);if(_0x52b13e&&_0x52b13e[_0x5d24('0x64')]&&_0x52b13e[_0x5d24('0x64')]!==_0x5d24('0x65')){logger['info'](_0x5d24('0x66'),_0x5d24('0x4d'));_0x2ffa00[_0x5d24('0x4e')]=util[_0x5d24('0xe')](_0x5d24('0x4f'),_0x55e393[_0x5d24('0x4a')],_0x2ffa00[_0x5d24('0x50')],md5(_0x2ffa00[_0x5d24('0x50')]));}headers[_0x5d24('0x51')]=getAuth(_0x55e393);return getUser(_0x55e393,_0x2960c2[_0x5d24('0x52')])[_0x5d24('0x1d')](function(_0x2e529b){_0xed52c5=_0x2e529b;logger[_0x5d24('0xc')](_0x5d24('0x53'),_0xed52c5['id']);return getEndUser(_0x55e393,_0x2ffa00[_0x5d24('0x67')],_0x2ffa00['destcalleridnum']);})[_0x5d24('0x1d')](function(_0x3ce2b7){_0xeeecf4=_0x3ce2b7;logger[_0x5d24('0xc')](_0x5d24('0x56'),_0xeeecf4['id']);return getTicket(_0x55e393,_0xed52c5,_0xeeecf4,_0x85341d,_0x2ffa00);})[_0x5d24('0x1d')](function(_0xb0f9c6){if(_0xb0f9c6){logger['info'](_0x5d24('0x68'),_0xb0f9c6['id']);switch(_0x55e393[_0x5d24('0x3f')]){case _0x5d24('0x57'):logger[_0x5d24('0xc')](_0x5d24('0x66'),_0x5d24('0x58'));return request({'uri':util[_0x5d24('0xe')](_0x5d24('0x69'),_0x55e393[_0x5d24('0x10')],_0xed52c5['id'],_0xb0f9c6['id']),'method':_0x5d24('0x11')});case _0x5d24('0x59'):logger[_0x5d24('0xc')](_0x5d24('0x66'),_0x5d24('0x5a'));emit(util[_0x5d24('0xe')](_0x5d24('0x5b'),_0x2960c2[_0x5d24('0x14')]),_0x5d24('0x5c'),{'uri':util[_0x5d24('0xe')](_0x5d24('0x6a'),_0x55e393['remoteUri']['replace']('/api/v2',''),_0xb0f9c6['id'])});break;default:logger['error'](_0x5d24('0x66'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x40f306){logger[_0x5d24('0x5f')](_0x5d24('0x6b'),util['inspect'](_0x40f306,{'showHidden':!![],'depth':null}));});};exports[_0x5d24('0x6c')]=function(_0x5747b3,_0x7de1dc,_0xb96531,_0x37b028,_0x121a49,_0x351810){var _0x37b0da,_0x4a861f;_0x351810[_0x5d24('0x10')]=intUtil[_0x5d24('0x49')](_0x351810[_0x5d24('0x10')]);_0x351810[_0x5d24('0x4a')]=intUtil['stripTrailingSlash'](_0x351810[_0x5d24('0x4a')]);if(_0x121a49&&_0x121a49[_0x5d24('0x4b')]){logger[_0x5d24('0xc')]('['+_0x7de1dc[_0x5d24('0x6d')][_0x5d24('0x6e')]()+']','Recording\x20is\x20enabled!');_0x7de1dc[_0x5d24('0x4e')]=util[_0x5d24('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x351810[_0x5d24('0x4a')],_0x7de1dc[_0x5d24('0x50')],md5(_0x7de1dc[_0x5d24('0x50')]));}else{_0x7de1dc[_0x5d24('0x4e')]='';}headers[_0x5d24('0x51')]=getAuth(_0x351810);return getUser(_0x351810)['then'](function(_0x34b2b8){_0x37b0da=_0x34b2b8;logger[_0x5d24('0xc')](_0x5d24('0x53'),_0x37b0da['id']);return getEndUser(_0x351810,_0x7de1dc['calleridname'],_0x7de1dc[_0x5d24('0x55')]);})[_0x5d24('0x1d')](function(_0x1ab047){_0x4a861f=_0x1ab047;logger['info']('The\x20Enduser\x20ID\x20is:',_0x4a861f['id']);return getTicket(_0x351810,_0x37b0da,_0x4a861f,_0xb96531,_0x7de1dc);})[_0x5d24('0x1d')](function(_0x59771e){if(_0x59771e){logger[_0x5d24('0xc')](_0x5d24('0x68'),_0x59771e['id']);}})[_0x5d24('0x60')](function(_0x27e391){logger['error']('['+_0x7de1dc['lastevent'][_0x5d24('0x6e')]()+']'+_0x5d24('0x6f'),util[_0x5d24('0x62')](_0x27e391,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff