// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xbab8=['localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','merge','Tags','getString','Descriptions','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','Agent\x20found!','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','user','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','end-user','length','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','POST','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','username','token','%s/token:%s','Basic\x20%s','toString','base64','debug','[HTTP]','GET','map','type','nameField','customField','toLowerCase','content','string','custom_fields','push','idField','variable','variableName','customVariable','Variable','name','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Ticket\x20ID\x20is:','integrationTab','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','recordingFormat','none','email','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','[OUTBOUND]','error','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','monitor_format','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','util','ioredis','./util','../../../../config/environment','../../../../config/logger','redis','defaults'];(function(_0x3dd15e,_0x1f0015){var _0x231fd0=function(_0x4f680a){while(--_0x4f680a){_0x3dd15e['push'](_0x3dd15e['shift']());}};_0x231fd0(++_0x1f0015);}(_0xbab8,0xda));var _0x8bab=function(_0x422b48,_0xf131fb){_0x422b48=_0x422b48-0x0;var _0x4a6f67=_0xbab8[_0x422b48];return _0x4a6f67;};'use strict';var _=require(_0x8bab('0x0'));var rp=require('request-promise');var md5=require('md5');var util=require(_0x8bab('0x1'));var Redis=require(_0x8bab('0x2'));var intUtil=require(_0x8bab('0x3'));var config=require(_0x8bab('0x4'));var logger=require(_0x8bab('0x5'))('zendesk');config[_0x8bab('0x6')]=_[_0x8bab('0x7')](config[_0x8bab('0x6')],{'host':_0x8bab('0x8'),'port':0x18eb});var io=require(_0x8bab('0x9'))(new Redis(config[_0x8bab('0x6')]));function emit(_0x48fb96,_0x3d1560,_0x114184){io['to'](_0x48fb96)[_0x8bab('0xa')](_0x3d1560,_0x114184);}var headers={'Content-Type':_0x8bab('0xb'),'Accept':_0x8bab('0xb')};function getTicket(_0x3f3fe6,_0x42f451,_0x17422e,_0x1f7cbe,_0x2bc24d){logger[_0x8bab('0xc')](_0x8bab('0xd'));return request({'uri':util[_0x8bab('0xe')](_0x8bab('0xf'),_0x3f3fe6[_0x8bab('0x10')]),'method':'POST','body':{'ticket':_[_0x8bab('0x11')]({'requester_id':_0x17422e['id'],'submitter_id':_0x42f451?_0x42f451['id']:undefined,'assignee_id':_0x42f451?_0x42f451['id']:undefined,'tags':getTags(_0x1f7cbe[_0x8bab('0x12')],'name'),'subject':intUtil[_0x8bab('0x13')](_0x1f7cbe['Subjects'],_0x2bc24d,'\x20'),'description':intUtil[_0x8bab('0x13')](_0x1f7cbe[_0x8bab('0x14')],_0x2bc24d,'\x0a'),'comment':{'public':![],'body':intUtil[_0x8bab('0x13')](_0x1f7cbe[_0x8bab('0x14')],_0x2bc24d,'\x0a')}},getCustomFields(_0x1f7cbe['Fields'],_0x2bc24d))}})[_0x8bab('0x15')](function(_0x397a42){logger[_0x8bab('0xc')](_0x8bab('0x16'));return _0x397a42[_0x8bab('0x17')];});}function getUser(_0xdc58ca,_0x2d4783){if(intUtil[_0x8bab('0x18')](_0x2d4783)){logger['info'](_0x8bab('0x19'),_0x2d4783);return request({'uri':util['format'](_0x8bab('0x1a'),_0xdc58ca[_0x8bab('0x10')]),'qs':{'query':util[_0x8bab('0xe')](_0x8bab('0x1b'),_0x2d4783)}})[_0x8bab('0x15')](function(_0x5d88b2){if(_0x5d88b2['count']){logger[_0x8bab('0xc')](_0x8bab('0x1c'));return _[_0x8bab('0x1d')](_0x5d88b2[_0x8bab('0x1e')],{'email':_0x2d4783,'role':_0x8bab('0x1f')});}else{logger[_0x8bab('0xc')](_0x8bab('0x20'));return request({'uri':util[_0x8bab('0xe')]('%s/users/me.json',_0xdc58ca['remoteUri'])})[_0x8bab('0x15')](function(_0x33c9e7){logger[_0x8bab('0xc')]('Admin\x20account\x20selected.');return _0x33c9e7[_0x8bab('0x21')];});}});}else{logger[_0x8bab('0xc')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x8bab('0xe')]('%s/users/me.json',_0xdc58ca[_0x8bab('0x10')])})[_0x8bab('0x15')](function(_0x5ecf13){logger[_0x8bab('0xc')](_0x8bab('0x22'));return _0x5ecf13[_0x8bab('0x21')];});}}function getEndUser(_0x56de64,_0x9a395c,_0x623fa5){logger['info'](_0x8bab('0x23'),_0x623fa5);return request({'uri':util[_0x8bab('0xe')]('%s/search.json',_0x56de64[_0x8bab('0x10')]),'qs':{'query':util[_0x8bab('0xe')](_0x8bab('0x24'),_0x623fa5)}})['then'](function(_0x350fa3){var _0x5f56e1;if(_0x350fa3['results']['length']){_0x350fa3[_0x8bab('0x1e')]=_['filter'](_0x350fa3['results'],{'suspended':![],'role':_0x8bab('0x25')});if(_0x350fa3[_0x8bab('0x1e')][_0x8bab('0x26')]){_0x5f56e1=_[_0x8bab('0x27')](_0x350fa3[_0x8bab('0x1e')]);}}if(_0x5f56e1){logger[_0x8bab('0xc')](_0x8bab('0x28'));return _0x5f56e1;}else{logger['info'](_0x8bab('0x29'));return request({'uri':util[_0x8bab('0xe')](_0x8bab('0x2a'),_0x56de64['remoteUri']),'method':_0x8bab('0x2b'),'body':{'user':{'role':_0x8bab('0x25'),'name':util[_0x8bab('0xe')](_0x8bab('0x2c'),_0x9a395c||_0x623fa5),'phone':_0x623fa5}}})[_0x8bab('0x15')](function(_0x3e3ce9){logger['info'](_0x8bab('0x2d'));return _0x3e3ce9[_0x8bab('0x21')];});}});}function getAuth(_0x251b48){var _0x42c439;if(_0x251b48[_0x8bab('0x2e')]===_0x8bab('0x2f')){_0x42c439=util['format'](_0x8bab('0x30'),_0x251b48[_0x8bab('0x31')],_0x251b48[_0x8bab('0x2f')]);}else if(_0x251b48[_0x8bab('0x2e')]===_0x8bab('0x32')){_0x42c439=util[_0x8bab('0xe')](_0x8bab('0x33'),_0x251b48[_0x8bab('0x31')],_0x251b48[_0x8bab('0x32')]);}return util[_0x8bab('0xe')](_0x8bab('0x34'),new Buffer(_0x42c439)[_0x8bab('0x35')](_0x8bab('0x36')));}function request(_0x16b6a1){logger[_0x8bab('0x37')](_0x8bab('0x38'),JSON['stringify'](_0x16b6a1));return rp(_[_0x8bab('0x7')](_0x16b6a1,{'method':_0x8bab('0x39'),'headers':headers,'json':!![]}));}function getTags(_0x51050e,_0x3545fc){var _0x11797b=[];if(_0x51050e&&_0x51050e[_0x8bab('0x26')]>0x0){_0x11797b=_[_0x8bab('0x3a')](_0x51050e,_0x3545fc);}return _0x11797b;}function getCustomFields(_0xac1436,_0x33239c){var _0x21effe=[];var _0x1b696b={'custom_fields':[]};if(_0xac1436[_0x8bab('0x26')]>0x0){_['forEach'](_0xac1436,function(_0x189427){if(_0x189427[_0x8bab('0x3b')]==='string'&&_0x189427[_0x8bab('0x3c')]&&!_0x189427[_0x8bab('0x3d')]){_0x1b696b[_0x189427[_0x8bab('0x3c')][_0x8bab('0x3e')]()]=_0x189427[_0x8bab('0x3f')][_0x8bab('0x35')]();}else if(_0x189427[_0x8bab('0x3b')]===_0x8bab('0x40')&&_0x189427['idField']&&_0x189427[_0x8bab('0x3d')]){_0x1b696b[_0x8bab('0x41')][_0x8bab('0x42')]({'id':_0x189427[_0x8bab('0x43')],'value':_0x189427[_0x8bab('0x3f')]['toString']()});}else if(_0x189427['type']===_0x8bab('0x44')&&_0x189427[_0x8bab('0x45')]&&_0x189427[_0x8bab('0x43')]&&_0x189427[_0x8bab('0x3d')]){_0x33239c[_0x189427[_0x8bab('0x45')]]&&_0x1b696b[_0x8bab('0x41')][_0x8bab('0x42')]({'id':_0x189427[_0x8bab('0x43')],'value':_0x33239c[_0x189427[_0x8bab('0x45')]][_0x8bab('0x35')]()});}else if(_0x189427[_0x8bab('0x3b')]===_0x8bab('0x46')&&_0x189427[_0x8bab('0x47')]&&_0x189427[_0x8bab('0x47')]['name']&&_0x189427[_0x8bab('0x43')]&&_0x189427[_0x8bab('0x3d')]){_0x33239c[_0x189427[_0x8bab('0x47')][_0x8bab('0x48')][_0x8bab('0x3e')]()]&&_0x1b696b[_0x8bab('0x41')][_0x8bab('0x42')]({'id':_0x189427[_0x8bab('0x43')],'value':_0x33239c[_0x189427[_0x8bab('0x47')]['name'][_0x8bab('0x3e')]()][_0x8bab('0x35')]()});}});}return _0x1b696b;}exports['queue']=function(_0x167568,_0x2d98b3,_0x2dc745,_0x1afbca,_0x3be2ef,_0x1cf087){var _0x1e38ff,_0x2ac2c3;_0x1cf087[_0x8bab('0x10')]=intUtil[_0x8bab('0x49')](_0x1cf087[_0x8bab('0x10')]);_0x1cf087[_0x8bab('0x4a')]=intUtil[_0x8bab('0x49')](_0x1cf087[_0x8bab('0x4a')]);if(_0x3be2ef&&_0x3be2ef['monitor_format']){logger[_0x8bab('0xc')](_0x8bab('0x4b'),_0x8bab('0x4c'));_0x2d98b3['recordingURL']=util['format'](_0x8bab('0x4d'),_0x1cf087[_0x8bab('0x4a')],_0x2d98b3[_0x8bab('0x4e')],md5(_0x2d98b3[_0x8bab('0x4e')]));}else{_0x2d98b3[_0x8bab('0x4f')]='';}headers[_0x8bab('0x50')]=getAuth(_0x1cf087);return getUser(_0x1cf087,_0x1afbca['email'])[_0x8bab('0x15')](function(_0x51e3ef){_0x1e38ff=_0x51e3ef;logger[_0x8bab('0xc')](_0x8bab('0x51'),_0x1e38ff['id']);return getEndUser(_0x1cf087,_0x2d98b3[_0x8bab('0x52')],_0x2d98b3[_0x8bab('0x53')]);})[_0x8bab('0x15')](function(_0x3003c6){_0x2ac2c3=_0x3003c6;logger['info']('The\x20Enduser\x20ID\x20is:',_0x2ac2c3['id']);return getTicket(_0x1cf087,_0x1e38ff,_0x2ac2c3,_0x2dc745,_0x2d98b3);})[_0x8bab('0x15')](function(_0x474af2){if(_0x474af2){logger[_0x8bab('0xc')](_0x8bab('0x54'),_0x474af2['id']);switch(_0x1cf087[_0x8bab('0x3b')]){case _0x8bab('0x55'):logger['info'](_0x8bab('0x4b'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util['format']('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x1cf087[_0x8bab('0x10')],_0x1e38ff['id'],_0x474af2['id']),'method':_0x8bab('0x2b')});case _0x8bab('0x56'):logger[_0x8bab('0xc')](_0x8bab('0x4b'),_0x8bab('0x57'));emit(util[_0x8bab('0xe')](_0x8bab('0x58'),_0x1afbca[_0x8bab('0x48')]),_0x8bab('0x59'),{'uri':util[_0x8bab('0xe')](_0x8bab('0x5a'),_0x1cf087[_0x8bab('0x10')][_0x8bab('0x5b')](_0x8bab('0x5c'),''),_0x474af2['id'])});break;default:logger['error']('[QUEUE]',_0x8bab('0x5d'));}}})[_0x8bab('0x5e')](function(_0x13c7c0){logger['error'](_0x8bab('0x5f'),util[_0x8bab('0x60')](_0x13c7c0,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x12ba2a,_0x5a9356,_0x488d83,_0x181316,_0x30601a,_0x1d8ce3,_0x30a3dc){var _0x46c58b,_0x557d93;_0x1d8ce3[_0x8bab('0x10')]=intUtil['stripTrailingSlash'](_0x1d8ce3[_0x8bab('0x10')]);_0x1d8ce3[_0x8bab('0x4a')]=intUtil[_0x8bab('0x49')](_0x1d8ce3[_0x8bab('0x4a')]);if(_0x30a3dc&&_0x30a3dc[_0x8bab('0x61')]&&_0x30a3dc[_0x8bab('0x61')]!==_0x8bab('0x62')){logger['info']('[OUTBOUND]',_0x8bab('0x4c'));_0x5a9356[_0x8bab('0x4f')]=util[_0x8bab('0xe')](_0x8bab('0x4d'),_0x1d8ce3[_0x8bab('0x4a')],_0x5a9356[_0x8bab('0x4e')],md5(_0x5a9356[_0x8bab('0x4e')]));}headers['Authorization']=getAuth(_0x1d8ce3);return getUser(_0x1d8ce3,_0x181316[_0x8bab('0x63')])[_0x8bab('0x15')](function(_0x2a0905){_0x46c58b=_0x2a0905;logger[_0x8bab('0xc')]('The\x20User\x20ID\x20is:',_0x46c58b['id']);return getEndUser(_0x1d8ce3,_0x5a9356[_0x8bab('0x64')],_0x5a9356[_0x8bab('0x65')]);})[_0x8bab('0x15')](function(_0x33c3d7){_0x557d93=_0x33c3d7;logger[_0x8bab('0xc')](_0x8bab('0x66'),_0x557d93['id']);return getTicket(_0x1d8ce3,_0x46c58b,_0x557d93,_0x488d83,_0x5a9356);})[_0x8bab('0x15')](function(_0x5b4b8d){if(_0x5b4b8d){logger[_0x8bab('0xc')]('The\x20Ticket\x20ID\x20is:',_0x5b4b8d['id']);switch(_0x1d8ce3[_0x8bab('0x3b')]){case _0x8bab('0x55'):logger[_0x8bab('0xc')]('[OUTBOUND]',_0x8bab('0x67'));return request({'uri':util[_0x8bab('0xe')](_0x8bab('0x68'),_0x1d8ce3[_0x8bab('0x10')],_0x46c58b['id'],_0x5b4b8d['id']),'method':_0x8bab('0x2b')});case _0x8bab('0x56'):logger['info'](_0x8bab('0x69'),_0x8bab('0x57'));emit(util[_0x8bab('0xe')](_0x8bab('0x58'),_0x181316[_0x8bab('0x48')]),_0x8bab('0x59'),{'uri':util[_0x8bab('0xe')](_0x8bab('0x5a'),_0x1d8ce3[_0x8bab('0x10')][_0x8bab('0x5b')](_0x8bab('0x5c'),''),_0x5b4b8d['id'])});break;default:logger[_0x8bab('0x6a')]('[OUTBOUND]','Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x8bab('0x5e')](function(_0x143856){logger['error'](_0x8bab('0x6b'),util['inspect'](_0x143856,{'showHidden':!![],'depth':null}));});};exports[_0x8bab('0x6c')]=function(_0x560bff,_0x1fbc35,_0x42ec0b,_0x50a016,_0x43dd91,_0x53c18a){var _0x45c7b7,_0x4a3868;_0x53c18a['remoteUri']=intUtil[_0x8bab('0x49')](_0x53c18a[_0x8bab('0x10')]);_0x53c18a[_0x8bab('0x4a')]=intUtil['stripTrailingSlash'](_0x53c18a[_0x8bab('0x4a')]);if(_0x43dd91&&_0x43dd91[_0x8bab('0x6d')]){logger[_0x8bab('0xc')]('['+_0x1fbc35[_0x8bab('0x6e')][_0x8bab('0x6f')]()+']','Recording\x20is\x20enabled!');_0x1fbc35[_0x8bab('0x4f')]=util['format'](_0x8bab('0x4d'),_0x53c18a[_0x8bab('0x4a')],_0x1fbc35[_0x8bab('0x4e')],md5(_0x1fbc35['uniqueid']));}else{_0x1fbc35['recordingURL']='';}headers[_0x8bab('0x50')]=getAuth(_0x53c18a);return getUser(_0x53c18a)['then'](function(_0x2fb996){_0x45c7b7=_0x2fb996;logger[_0x8bab('0xc')](_0x8bab('0x51'),_0x45c7b7['id']);return getEndUser(_0x53c18a,_0x1fbc35[_0x8bab('0x52')],_0x1fbc35[_0x8bab('0x53')]);})[_0x8bab('0x15')](function(_0x1014e0){_0x4a3868=_0x1014e0;logger[_0x8bab('0xc')](_0x8bab('0x66'),_0x4a3868['id']);return getTicket(_0x53c18a,_0x45c7b7,_0x4a3868,_0x42ec0b,_0x1fbc35);})['then'](function(_0x3caeec){if(_0x3caeec){logger['info'](_0x8bab('0x54'),_0x3caeec['id']);}})[_0x8bab('0x5e')](function(_0x4bf716){logger[_0x8bab('0x6a')]('['+_0x1fbc35[_0x8bab('0x6e')][_0x8bab('0x6f')]()+']'+_0x8bab('0x70'),util[_0x8bab('0x60')](_0x4bf716,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xd245=['./util','../../../../config/environment','../../../../config/logger','zendesk','redis','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','then','count','Agent\x20found!','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','first','Enduser\x20found!','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','username','token','%s/token:%s','toString','[HTTP]','stringify','GET','map','forEach','string','nameField','customField','content','type','idField','variable','variableName','custom_fields','push','customVariable','Variable','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','replace','/api/v2','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','The\x20Ticket\x20ID\x20is:','%s/channels/voice/agents/%d/tickets/%d/display.json','%s/agent/tickets/%s','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','ioredis'];(function(_0x9089a8,_0x104a53){var _0x2d9574=function(_0x4a44c0){while(--_0x4a44c0){_0x9089a8['push'](_0x9089a8['shift']());}};_0x2d9574(++_0x104a53);}(_0xd245,0x14d));var _0x5d24=function(_0x53ad58,_0x3fb489){_0x53ad58=_0x53ad58-0x0;var _0x554b03=_0xd245[_0x53ad58];return _0x554b03;};'use strict';var _=require('lodash');var rp=require(_0x5d24('0x0'));var md5=require(_0x5d24('0x1'));var util=require('util');var Redis=require(_0x5d24('0x2'));var intUtil=require(_0x5d24('0x3'));var config=require(_0x5d24('0x4'));var logger=require(_0x5d24('0x5'))(_0x5d24('0x6'));config[_0x5d24('0x7')]=_['defaults'](config[_0x5d24('0x7')],{'host':_0x5d24('0x8'),'port':0x18eb});var io=require(_0x5d24('0x9'))(new Redis(config[_0x5d24('0x7')]));function emit(_0x184701,_0x22da23,_0x780d55){io['to'](_0x184701)[_0x5d24('0xa')](_0x22da23,_0x780d55);}var headers={'Content-Type':'application/json','Accept':_0x5d24('0xb')};function getTicket(_0x582beb,_0x613959,_0xdf32b7,_0x228bd5,_0x5aaf3f){logger[_0x5d24('0xc')](_0x5d24('0xd'));return request({'uri':util[_0x5d24('0xe')](_0x5d24('0xf'),_0x582beb[_0x5d24('0x10')]),'method':_0x5d24('0x11'),'body':{'ticket':_[_0x5d24('0x12')]({'requester_id':_0xdf32b7['id'],'submitter_id':_0x613959?_0x613959['id']:undefined,'assignee_id':_0x613959?_0x613959['id']:undefined,'tags':getTags(_0x228bd5[_0x5d24('0x13')],_0x5d24('0x14')),'subject':intUtil[_0x5d24('0x15')](_0x228bd5[_0x5d24('0x16')],_0x5aaf3f,'\x20'),'description':intUtil['getString'](_0x228bd5[_0x5d24('0x17')],_0x5aaf3f,'\x0a'),'comment':{'public':![],'body':intUtil[_0x5d24('0x15')](_0x228bd5[_0x5d24('0x17')],_0x5aaf3f,'\x0a')}},getCustomFields(_0x228bd5[_0x5d24('0x18')],_0x5aaf3f))}})['then'](function(_0x32c9d7){logger[_0x5d24('0xc')](_0x5d24('0x19'));return _0x32c9d7['ticket'];});}function getUser(_0x276073,_0x341f2a){if(intUtil[_0x5d24('0x1a')](_0x341f2a)){logger[_0x5d24('0xc')](_0x5d24('0x1b'),_0x341f2a);return request({'uri':util['format'](_0x5d24('0x1c'),_0x276073[_0x5d24('0x10')]),'qs':{'query':util[_0x5d24('0xe')]('type:user\x20role:agent\x20email:%s',_0x341f2a)}})[_0x5d24('0x1d')](function(_0x1f2f2f){if(_0x1f2f2f[_0x5d24('0x1e')]){logger[_0x5d24('0xc')](_0x5d24('0x1f'));return _[_0x5d24('0x20')](_0x1f2f2f[_0x5d24('0x21')],{'email':_0x341f2a,'role':_0x5d24('0x22')});}else{logger[_0x5d24('0xc')](_0x5d24('0x23'));return request({'uri':util[_0x5d24('0xe')](_0x5d24('0x24'),_0x276073[_0x5d24('0x10')])})[_0x5d24('0x1d')](function(_0x19b573){logger['info'](_0x5d24('0x25'));return _0x19b573[_0x5d24('0x26')];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x5d24('0xe')](_0x5d24('0x24'),_0x276073[_0x5d24('0x10')])})['then'](function(_0x54f84b){logger[_0x5d24('0xc')](_0x5d24('0x25'));return _0x54f84b[_0x5d24('0x26')];});}}function getEndUser(_0x26bceb,_0x582b36,_0xe74330){logger[_0x5d24('0xc')]('Searching\x20enduser\x20with\x20phone',_0xe74330);return request({'uri':util['format'](_0x5d24('0x1c'),_0x26bceb[_0x5d24('0x10')]),'qs':{'query':util['format'](_0x5d24('0x27'),_0xe74330)}})[_0x5d24('0x1d')](function(_0x4de65a){var _0x491753;if(_0x4de65a['results'][_0x5d24('0x28')]){_0x4de65a['results']=_[_0x5d24('0x29')](_0x4de65a[_0x5d24('0x21')],{'suspended':![],'role':_0x5d24('0x2a')});if(_0x4de65a[_0x5d24('0x21')][_0x5d24('0x28')]){_0x491753=_[_0x5d24('0x2b')](_0x4de65a[_0x5d24('0x21')]);}}if(_0x491753){logger['info'](_0x5d24('0x2c'));return _0x491753;}else{logger[_0x5d24('0xc')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util['format']('%s/users.json',_0x26bceb[_0x5d24('0x10')]),'method':'POST','body':{'user':{'role':_0x5d24('0x2a'),'name':util[_0x5d24('0xe')](_0x5d24('0x2d'),_0x582b36||_0xe74330),'phone':_0xe74330}}})['then'](function(_0x91e10f){logger['info'](_0x5d24('0x2e'));return _0x91e10f[_0x5d24('0x26')];});}});}function getAuth(_0x400df8){var _0x35a445;if(_0x400df8[_0x5d24('0x2f')]===_0x5d24('0x30')){_0x35a445=util[_0x5d24('0xe')](_0x5d24('0x31'),_0x400df8[_0x5d24('0x32')],_0x400df8[_0x5d24('0x30')]);}else if(_0x400df8[_0x5d24('0x2f')]===_0x5d24('0x33')){_0x35a445=util[_0x5d24('0xe')](_0x5d24('0x34'),_0x400df8[_0x5d24('0x32')],_0x400df8[_0x5d24('0x33')]);}return util[_0x5d24('0xe')]('Basic\x20%s',new Buffer(_0x35a445)[_0x5d24('0x35')]('base64'));}function request(_0x358345){logger['debug'](_0x5d24('0x36'),JSON[_0x5d24('0x37')](_0x358345));return rp(_['defaults'](_0x358345,{'method':_0x5d24('0x38'),'headers':headers,'json':!![]}));}function getTags(_0x39a996,_0x10f4a0){var _0x176cbb=[];if(_0x39a996&&_0x39a996['length']>0x0){_0x176cbb=_[_0x5d24('0x39')](_0x39a996,_0x10f4a0);}return _0x176cbb;}function getCustomFields(_0x4dfb8e,_0x1a5864){var _0x566132=[];var _0x2915cf={'custom_fields':[]};if(_0x4dfb8e[_0x5d24('0x28')]>0x0){_[_0x5d24('0x3a')](_0x4dfb8e,function(_0x3693f1){if(_0x3693f1['type']===_0x5d24('0x3b')&&_0x3693f1[_0x5d24('0x3c')]&&!_0x3693f1[_0x5d24('0x3d')]){_0x2915cf[_0x3693f1[_0x5d24('0x3c')]['toLowerCase']()]=_0x3693f1[_0x5d24('0x3e')][_0x5d24('0x35')]();}else if(_0x3693f1[_0x5d24('0x3f')]===_0x5d24('0x3b')&&_0x3693f1[_0x5d24('0x40')]&&_0x3693f1[_0x5d24('0x3d')]){_0x2915cf['custom_fields']['push']({'id':_0x3693f1[_0x5d24('0x40')],'value':_0x3693f1[_0x5d24('0x3e')][_0x5d24('0x35')]()});}else if(_0x3693f1[_0x5d24('0x3f')]===_0x5d24('0x41')&&_0x3693f1[_0x5d24('0x42')]&&_0x3693f1[_0x5d24('0x40')]&&_0x3693f1['customField']){_0x1a5864[_0x3693f1[_0x5d24('0x42')]]&&_0x2915cf[_0x5d24('0x43')][_0x5d24('0x44')]({'id':_0x3693f1[_0x5d24('0x40')],'value':_0x1a5864[_0x3693f1[_0x5d24('0x42')]][_0x5d24('0x35')]()});}else if(_0x3693f1['type']===_0x5d24('0x45')&&_0x3693f1[_0x5d24('0x46')]&&_0x3693f1[_0x5d24('0x46')][_0x5d24('0x14')]&&_0x3693f1['idField']&&_0x3693f1[_0x5d24('0x3d')]){_0x1a5864[_0x3693f1['Variable']['name'][_0x5d24('0x47')]()]&&_0x2915cf[_0x5d24('0x43')][_0x5d24('0x44')]({'id':_0x3693f1['idField'],'value':_0x1a5864[_0x3693f1[_0x5d24('0x46')]['name'][_0x5d24('0x47')]()][_0x5d24('0x35')]()});}});}return _0x2915cf;}exports[_0x5d24('0x48')]=function(_0x4fd259,_0xd683fd,_0xc38a6e,_0x3be121,_0xbe9563,_0x34522f){var _0x407a69,_0x27def5;_0x34522f['remoteUri']=intUtil[_0x5d24('0x49')](_0x34522f['remoteUri']);_0x34522f[_0x5d24('0x4a')]=intUtil['stripTrailingSlash'](_0x34522f[_0x5d24('0x4a')]);if(_0xbe9563&&_0xbe9563[_0x5d24('0x4b')]){logger[_0x5d24('0xc')](_0x5d24('0x4c'),_0x5d24('0x4d'));_0xd683fd[_0x5d24('0x4e')]=util[_0x5d24('0xe')](_0x5d24('0x4f'),_0x34522f[_0x5d24('0x4a')],_0xd683fd[_0x5d24('0x50')],md5(_0xd683fd[_0x5d24('0x50')]));}else{_0xd683fd[_0x5d24('0x4e')]='';}headers[_0x5d24('0x51')]=getAuth(_0x34522f);return getUser(_0x34522f,_0x3be121[_0x5d24('0x52')])[_0x5d24('0x1d')](function(_0x2a6ecc){_0x407a69=_0x2a6ecc;logger[_0x5d24('0xc')](_0x5d24('0x53'),_0x407a69['id']);return getEndUser(_0x34522f,_0xd683fd[_0x5d24('0x54')],_0xd683fd[_0x5d24('0x55')]);})[_0x5d24('0x1d')](function(_0x2d5893){_0x27def5=_0x2d5893;logger['info'](_0x5d24('0x56'),_0x27def5['id']);return getTicket(_0x34522f,_0x407a69,_0x27def5,_0xc38a6e,_0xd683fd);})[_0x5d24('0x1d')](function(_0x416f4d){if(_0x416f4d){logger[_0x5d24('0xc')]('The\x20Ticket\x20ID\x20is:',_0x416f4d['id']);switch(_0x34522f[_0x5d24('0x3f')]){case _0x5d24('0x57'):logger[_0x5d24('0xc')](_0x5d24('0x4c'),_0x5d24('0x58'));return request({'uri':util[_0x5d24('0xe')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x34522f[_0x5d24('0x10')],_0x407a69['id'],_0x416f4d['id']),'method':'POST'});case _0x5d24('0x59'):logger['info']('[QUEUE]',_0x5d24('0x5a'));emit(util[_0x5d24('0xe')](_0x5d24('0x5b'),_0x3be121[_0x5d24('0x14')]),_0x5d24('0x5c'),{'uri':util[_0x5d24('0xe')]('%s/agent/tickets/%s',_0x34522f[_0x5d24('0x10')][_0x5d24('0x5d')](_0x5d24('0x5e'),''),_0x416f4d['id'])});break;default:logger[_0x5d24('0x5f')](_0x5d24('0x4c'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x5d24('0x60')](function(_0x291ca5){logger['error'](_0x5d24('0x61'),util[_0x5d24('0x62')](_0x291ca5,{'showHidden':!![],'depth':null}));});};exports[_0x5d24('0x63')]=function(_0x51e317,_0x2ffa00,_0x85341d,_0x2960c2,_0x3b8ab4,_0x55e393,_0x52b13e){var _0xed52c5,_0xeeecf4;_0x55e393[_0x5d24('0x10')]=intUtil[_0x5d24('0x49')](_0x55e393[_0x5d24('0x10')]);_0x55e393[_0x5d24('0x4a')]=intUtil[_0x5d24('0x49')](_0x55e393['serverUrl']);if(_0x52b13e&&_0x52b13e[_0x5d24('0x64')]&&_0x52b13e[_0x5d24('0x64')]!==_0x5d24('0x65')){logger['info'](_0x5d24('0x66'),_0x5d24('0x4d'));_0x2ffa00[_0x5d24('0x4e')]=util[_0x5d24('0xe')](_0x5d24('0x4f'),_0x55e393[_0x5d24('0x4a')],_0x2ffa00[_0x5d24('0x50')],md5(_0x2ffa00[_0x5d24('0x50')]));}headers[_0x5d24('0x51')]=getAuth(_0x55e393);return getUser(_0x55e393,_0x2960c2[_0x5d24('0x52')])[_0x5d24('0x1d')](function(_0x2e529b){_0xed52c5=_0x2e529b;logger[_0x5d24('0xc')](_0x5d24('0x53'),_0xed52c5['id']);return getEndUser(_0x55e393,_0x2ffa00[_0x5d24('0x67')],_0x2ffa00['destcalleridnum']);})[_0x5d24('0x1d')](function(_0x3ce2b7){_0xeeecf4=_0x3ce2b7;logger[_0x5d24('0xc')](_0x5d24('0x56'),_0xeeecf4['id']);return getTicket(_0x55e393,_0xed52c5,_0xeeecf4,_0x85341d,_0x2ffa00);})[_0x5d24('0x1d')](function(_0xb0f9c6){if(_0xb0f9c6){logger['info'](_0x5d24('0x68'),_0xb0f9c6['id']);switch(_0x55e393[_0x5d24('0x3f')]){case _0x5d24('0x57'):logger[_0x5d24('0xc')](_0x5d24('0x66'),_0x5d24('0x58'));return request({'uri':util[_0x5d24('0xe')](_0x5d24('0x69'),_0x55e393[_0x5d24('0x10')],_0xed52c5['id'],_0xb0f9c6['id']),'method':_0x5d24('0x11')});case _0x5d24('0x59'):logger[_0x5d24('0xc')](_0x5d24('0x66'),_0x5d24('0x5a'));emit(util[_0x5d24('0xe')](_0x5d24('0x5b'),_0x2960c2[_0x5d24('0x14')]),_0x5d24('0x5c'),{'uri':util[_0x5d24('0xe')](_0x5d24('0x6a'),_0x55e393['remoteUri']['replace']('/api/v2',''),_0xb0f9c6['id'])});break;default:logger['error'](_0x5d24('0x66'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x40f306){logger[_0x5d24('0x5f')](_0x5d24('0x6b'),util['inspect'](_0x40f306,{'showHidden':!![],'depth':null}));});};exports[_0x5d24('0x6c')]=function(_0x5747b3,_0x7de1dc,_0xb96531,_0x37b028,_0x121a49,_0x351810){var _0x37b0da,_0x4a861f;_0x351810[_0x5d24('0x10')]=intUtil[_0x5d24('0x49')](_0x351810[_0x5d24('0x10')]);_0x351810[_0x5d24('0x4a')]=intUtil['stripTrailingSlash'](_0x351810[_0x5d24('0x4a')]);if(_0x121a49&&_0x121a49[_0x5d24('0x4b')]){logger[_0x5d24('0xc')]('['+_0x7de1dc[_0x5d24('0x6d')][_0x5d24('0x6e')]()+']','Recording\x20is\x20enabled!');_0x7de1dc[_0x5d24('0x4e')]=util[_0x5d24('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x351810[_0x5d24('0x4a')],_0x7de1dc[_0x5d24('0x50')],md5(_0x7de1dc[_0x5d24('0x50')]));}else{_0x7de1dc[_0x5d24('0x4e')]='';}headers[_0x5d24('0x51')]=getAuth(_0x351810);return getUser(_0x351810)['then'](function(_0x34b2b8){_0x37b0da=_0x34b2b8;logger[_0x5d24('0xc')](_0x5d24('0x53'),_0x37b0da['id']);return getEndUser(_0x351810,_0x7de1dc['calleridname'],_0x7de1dc[_0x5d24('0x55')]);})[_0x5d24('0x1d')](function(_0x1ab047){_0x4a861f=_0x1ab047;logger['info']('The\x20Enduser\x20ID\x20is:',_0x4a861f['id']);return getTicket(_0x351810,_0x37b0da,_0x4a861f,_0xb96531,_0x7de1dc);})[_0x5d24('0x1d')](function(_0x59771e){if(_0x59771e){logger[_0x5d24('0xc')](_0x5d24('0x68'),_0x59771e['id']);}})[_0x5d24('0x60')](function(_0x27e391){logger['error']('['+_0x7de1dc['lastevent'][_0x5d24('0x6e')]()+']'+_0x5d24('0x6f'),util[_0x5d24('0x62')](_0x27e391,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff