// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x00e1=['Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','%s/agent/tickets/%s','replace','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Descriptions','Fields','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','format','type:user\x20role:agent\x20email:%s','then','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','results','filter','end-user','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','authType','%s:%s','username','password','token','%s/token:%s','Basic\x20%s','toString','[HTTP]','stringify','GET','length','forEach','string','nameField','content','type','idField','customField','custom_fields','push','variable','variableName','Variable','toLowerCase','queue','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','user:%s','trigger:browser:url','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','stripTrailingSlash','recordingFormat','none','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','integrationTab','[OUTBOUND]','newTab'];(function(_0x146718,_0x5a626d){var _0x127c92=function(_0x53094c){while(--_0x53094c){_0x146718['push'](_0x146718['shift']());}};_0x127c92(++_0x5a626d);}(_0x00e1,0x151));var _0x100e=function(_0x18c671,_0x303d80){_0x18c671=_0x18c671-0x0;var _0x1df021=_0x00e1[_0x18c671];return _0x1df021;};'use strict';var _=require('lodash');var rp=require(_0x100e('0x0'));var md5=require(_0x100e('0x1'));var util=require(_0x100e('0x2'));var Redis=require(_0x100e('0x3'));var intUtil=require(_0x100e('0x4'));var config=require(_0x100e('0x5'));var logger=require(_0x100e('0x6'))(_0x100e('0x7'));config[_0x100e('0x8')]=_[_0x100e('0x9')](config[_0x100e('0x8')],{'host':'localhost','port':0x18eb});var io=require(_0x100e('0xa'))(new Redis(config['redis']));function emit(_0x474b47,_0x9eea2,_0x4c4787){io['to'](_0x474b47)[_0x100e('0xb')](_0x9eea2,_0x4c4787);}var headers={'Content-Type':_0x100e('0xc'),'Accept':_0x100e('0xc')};function getTicket(_0x2a2fd0,_0x252350,_0x351495,_0x12b744,_0x34d294){logger[_0x100e('0xd')](_0x100e('0xe'));return request({'uri':util['format'](_0x100e('0xf'),_0x2a2fd0[_0x100e('0x10')]),'method':_0x100e('0x11'),'body':{'ticket':_[_0x100e('0x12')]({'requester_id':_0x351495['id'],'submitter_id':_0x252350?_0x252350['id']:undefined,'assignee_id':_0x252350?_0x252350['id']:undefined,'tags':getTags(_0x12b744[_0x100e('0x13')],_0x100e('0x14')),'subject':intUtil[_0x100e('0x15')](_0x12b744['Subjects'],_0x34d294,'\x20'),'description':intUtil['getString'](_0x12b744['Descriptions'],_0x34d294,'\x0a'),'comment':{'public':![],'body':intUtil[_0x100e('0x15')](_0x12b744[_0x100e('0x16')],_0x34d294,'\x0a')}},getCustomFields(_0x12b744[_0x100e('0x17')],_0x34d294))}})['then'](function(_0x47449f){logger[_0x100e('0xd')](_0x100e('0x18'));return _0x47449f[_0x100e('0x19')];});}function getUser(_0x161927,_0x545f51){if(intUtil[_0x100e('0x1a')](_0x545f51)){logger[_0x100e('0xd')](_0x100e('0x1b'),_0x545f51);return request({'uri':util['format'](_0x100e('0x1c'),_0x161927[_0x100e('0x10')]),'qs':{'query':util[_0x100e('0x1d')](_0x100e('0x1e'),_0x545f51)}})[_0x100e('0x1f')](function(_0x421c7e){if(_0x421c7e['count']){logger[_0x100e('0xd')]('Agent\x20found!');return _['find'](_0x421c7e['results'],{'email':_0x545f51,'role':_0x100e('0x20')});}else{logger[_0x100e('0xd')](_0x100e('0x21'));return request({'uri':util['format'](_0x100e('0x22'),_0x161927[_0x100e('0x10')])})[_0x100e('0x1f')](function(_0x18de3f){logger[_0x100e('0xd')](_0x100e('0x23'));return _0x18de3f[_0x100e('0x24')];});}});}else{logger[_0x100e('0xd')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x100e('0x1d')](_0x100e('0x22'),_0x161927['remoteUri'])})[_0x100e('0x1f')](function(_0x557e39){logger[_0x100e('0xd')]('Admin\x20account\x20selected.');return _0x557e39[_0x100e('0x24')];});}}function getEndUser(_0x1224cc,_0x18c404,_0x1362b0){logger[_0x100e('0xd')](_0x100e('0x25'),_0x1362b0);return request({'uri':util[_0x100e('0x1d')](_0x100e('0x1c'),_0x1224cc['remoteUri']),'qs':{'query':util[_0x100e('0x1d')]('type:user\x20role:end-user\x20phone:%s',_0x1362b0)}})[_0x100e('0x1f')](function(_0x2f1ca1){var _0xd598f9;if(_0x2f1ca1[_0x100e('0x26')]['length']){_0x2f1ca1['results']=_[_0x100e('0x27')](_0x2f1ca1[_0x100e('0x26')],{'suspended':![],'role':_0x100e('0x28')});if(_0x2f1ca1['results']['length']){_0xd598f9=_[_0x100e('0x29')](_0x2f1ca1[_0x100e('0x26')]);}}if(_0xd598f9){logger['info']('Enduser\x20found!');return _0xd598f9;}else{logger[_0x100e('0xd')](_0x100e('0x2a'));return request({'uri':util[_0x100e('0x1d')]('%s/users.json',_0x1224cc[_0x100e('0x10')]),'method':'POST','body':{'user':{'role':_0x100e('0x28'),'name':util[_0x100e('0x1d')]('Caller\x20-\x20%s',_0x18c404||_0x1362b0),'phone':_0x1362b0}}})[_0x100e('0x1f')](function(_0x1c08e4){logger[_0x100e('0xd')](_0x100e('0x2b'));return _0x1c08e4[_0x100e('0x24')];});}});}function getAuth(_0x14148d){var _0x543aa0;if(_0x14148d[_0x100e('0x2c')]==='password'){_0x543aa0=util[_0x100e('0x1d')](_0x100e('0x2d'),_0x14148d[_0x100e('0x2e')],_0x14148d[_0x100e('0x2f')]);}else if(_0x14148d[_0x100e('0x2c')]===_0x100e('0x30')){_0x543aa0=util[_0x100e('0x1d')](_0x100e('0x31'),_0x14148d[_0x100e('0x2e')],_0x14148d[_0x100e('0x30')]);}return util['format'](_0x100e('0x32'),new Buffer(_0x543aa0)[_0x100e('0x33')]('base64'));}function request(_0x128310){logger['debug'](_0x100e('0x34'),JSON[_0x100e('0x35')](_0x128310));return rp(_[_0x100e('0x9')](_0x128310,{'method':_0x100e('0x36'),'headers':headers,'json':!![]}));}function getTags(_0x31d0d2,_0x45d6e3){var _0x17017c=[];if(_0x31d0d2&&_0x31d0d2['length']>0x0){_0x17017c=_['map'](_0x31d0d2,_0x45d6e3);}return _0x17017c;}function getCustomFields(_0x19f652,_0x2008e5){var _0x246f7b=[];var _0x5216d7={'custom_fields':[]};if(_0x19f652[_0x100e('0x37')]>0x0){_[_0x100e('0x38')](_0x19f652,function(_0x24d518){if(_0x24d518['type']===_0x100e('0x39')&&_0x24d518[_0x100e('0x3a')]&&!_0x24d518['customField']){_0x5216d7[_0x24d518[_0x100e('0x3a')]['toLowerCase']()]=_0x24d518[_0x100e('0x3b')][_0x100e('0x33')]();}else if(_0x24d518[_0x100e('0x3c')]===_0x100e('0x39')&&_0x24d518[_0x100e('0x3d')]&&_0x24d518[_0x100e('0x3e')]){_0x5216d7[_0x100e('0x3f')][_0x100e('0x40')]({'id':_0x24d518[_0x100e('0x3d')],'value':_0x24d518[_0x100e('0x3b')]['toString']()});}else if(_0x24d518['type']===_0x100e('0x41')&&_0x24d518[_0x100e('0x42')]&&_0x24d518['idField']&&_0x24d518['customField']){_0x2008e5[_0x24d518[_0x100e('0x42')]]&&_0x5216d7[_0x100e('0x3f')]['push']({'id':_0x24d518['idField'],'value':_0x2008e5[_0x24d518['variableName']]['toString']()});}else if(_0x24d518[_0x100e('0x3c')]==='customVariable'&&_0x24d518['Variable']&&_0x24d518[_0x100e('0x43')][_0x100e('0x14')]&&_0x24d518[_0x100e('0x3d')]&&_0x24d518[_0x100e('0x3e')]){_0x2008e5[_0x24d518['Variable'][_0x100e('0x14')][_0x100e('0x44')]()]&&_0x5216d7['custom_fields']['push']({'id':_0x24d518[_0x100e('0x3d')],'value':_0x2008e5[_0x24d518[_0x100e('0x43')][_0x100e('0x14')]['toLowerCase']()][_0x100e('0x33')]()});}});}return _0x5216d7;}exports[_0x100e('0x45')]=function(_0x5a8921,_0x1d1174,_0x1958de,_0x2ab014,_0x5783fd,_0x15a763){var _0x48ed9d,_0x33d839;_0x15a763[_0x100e('0x10')]=intUtil['stripTrailingSlash'](_0x15a763[_0x100e('0x10')]);_0x15a763[_0x100e('0x46')]=intUtil['stripTrailingSlash'](_0x15a763['serverUrl']);if(_0x5783fd&&_0x5783fd[_0x100e('0x47')]){logger[_0x100e('0xd')](_0x100e('0x48'),_0x100e('0x49'));_0x1d1174[_0x100e('0x4a')]=util[_0x100e('0x1d')](_0x100e('0x4b'),_0x15a763[_0x100e('0x46')],_0x1d1174[_0x100e('0x4c')],md5(_0x1d1174['uniqueid']));}else{_0x1d1174[_0x100e('0x4a')]='';}headers[_0x100e('0x4d')]=getAuth(_0x15a763);return getUser(_0x15a763,_0x2ab014[_0x100e('0x4e')])[_0x100e('0x1f')](function(_0x5a829f){_0x48ed9d=_0x5a829f;logger[_0x100e('0xd')]('The\x20User\x20ID\x20is:',_0x48ed9d['id']);return getEndUser(_0x15a763,_0x1d1174[_0x100e('0x4f')],_0x1d1174[_0x100e('0x50')]);})['then'](function(_0x2ecd04){_0x33d839=_0x2ecd04;logger['info'](_0x100e('0x51'),_0x33d839['id']);return getTicket(_0x15a763,_0x48ed9d,_0x33d839,_0x1958de,_0x1d1174);})[_0x100e('0x1f')](function(_0x463730){if(_0x463730){logger[_0x100e('0xd')](_0x100e('0x52'),_0x463730['id']);switch(_0x15a763[_0x100e('0x3c')]){case'integrationTab':logger[_0x100e('0xd')]('[QUEUE]',_0x100e('0x53'));return request({'uri':util[_0x100e('0x1d')](_0x100e('0x54'),_0x15a763[_0x100e('0x10')],_0x48ed9d['id'],_0x463730['id']),'method':'POST'});case'newTab':logger[_0x100e('0xd')](_0x100e('0x48'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x100e('0x1d')](_0x100e('0x55'),_0x2ab014[_0x100e('0x14')]),_0x100e('0x56'),{'uri':util[_0x100e('0x1d')]('%s/agent/tickets/%s',_0x15a763['remoteUri']['replace'](_0x100e('0x57'),''),_0x463730['id'])});break;default:logger[_0x100e('0x58')](_0x100e('0x48'),_0x100e('0x59'));}}})[_0x100e('0x5a')](function(_0x383b10){logger['error'](_0x100e('0x5b'),util[_0x100e('0x5c')](_0x383b10,{'showHidden':!![],'depth':null}));});};exports[_0x100e('0x5d')]=function(_0x9d689e,_0x13cd79,_0x16241e,_0x4d6dea,_0x322654,_0xde9a21,_0x2f42da){var _0x3232b5,_0x22a7e8;_0xde9a21[_0x100e('0x10')]=intUtil['stripTrailingSlash'](_0xde9a21[_0x100e('0x10')]);_0xde9a21[_0x100e('0x46')]=intUtil[_0x100e('0x5e')](_0xde9a21[_0x100e('0x46')]);if(_0x2f42da&&_0x2f42da[_0x100e('0x5f')]&&_0x2f42da[_0x100e('0x5f')]!==_0x100e('0x60')){logger[_0x100e('0xd')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x13cd79[_0x100e('0x4a')]=util[_0x100e('0x1d')](_0x100e('0x4b'),_0xde9a21[_0x100e('0x46')],_0x13cd79[_0x100e('0x4c')],md5(_0x13cd79[_0x100e('0x4c')]));}headers[_0x100e('0x4d')]=getAuth(_0xde9a21);return getUser(_0xde9a21,_0x4d6dea[_0x100e('0x4e')])[_0x100e('0x1f')](function(_0x43336b){_0x3232b5=_0x43336b;logger[_0x100e('0xd')](_0x100e('0x61'),_0x3232b5['id']);return getEndUser(_0xde9a21,_0x13cd79[_0x100e('0x62')],_0x13cd79[_0x100e('0x63')]);})['then'](function(_0x8e69a8){_0x22a7e8=_0x8e69a8;logger[_0x100e('0xd')](_0x100e('0x51'),_0x22a7e8['id']);return getTicket(_0xde9a21,_0x3232b5,_0x22a7e8,_0x16241e,_0x13cd79);})[_0x100e('0x1f')](function(_0x4f353c){if(_0x4f353c){logger[_0x100e('0xd')](_0x100e('0x52'),_0x4f353c['id']);switch(_0xde9a21[_0x100e('0x3c')]){case _0x100e('0x64'):logger[_0x100e('0xd')](_0x100e('0x65'),_0x100e('0x53'));return request({'uri':util[_0x100e('0x1d')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0xde9a21[_0x100e('0x10')],_0x3232b5['id'],_0x4f353c['id']),'method':'POST'});case _0x100e('0x66'):logger[_0x100e('0xd')]('[OUTBOUND]',_0x100e('0x67'));emit(util[_0x100e('0x1d')]('user:%s',_0x4d6dea[_0x100e('0x14')]),_0x100e('0x56'),{'uri':util['format'](_0x100e('0x68'),_0xde9a21['remoteUri'][_0x100e('0x69')](_0x100e('0x57'),''),_0x4f353c['id'])});break;default:logger[_0x100e('0x58')](_0x100e('0x65'),_0x100e('0x59'));}}})[_0x100e('0x5a')](function(_0x72e268){logger[_0x100e('0x58')](_0x100e('0x6a'),util[_0x100e('0x5c')](_0x72e268,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x151c12,_0x3722f1,_0x4729b5,_0x285b8a,_0x1db98e,_0x4f3697){var _0x5a17e1,_0x48c6a5;_0x4f3697[_0x100e('0x10')]=intUtil[_0x100e('0x5e')](_0x4f3697[_0x100e('0x10')]);_0x4f3697[_0x100e('0x46')]=intUtil[_0x100e('0x5e')](_0x4f3697[_0x100e('0x46')]);if(_0x1db98e&&_0x1db98e['monitor_format']){logger['info']('['+_0x3722f1[_0x100e('0x6b')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x3722f1[_0x100e('0x4a')]=util[_0x100e('0x1d')](_0x100e('0x4b'),_0x4f3697[_0x100e('0x46')],_0x3722f1[_0x100e('0x4c')],md5(_0x3722f1[_0x100e('0x4c')]));}else{_0x3722f1[_0x100e('0x4a')]='';}headers[_0x100e('0x4d')]=getAuth(_0x4f3697);return getUser(_0x4f3697)[_0x100e('0x1f')](function(_0x40d32c){_0x5a17e1=_0x40d32c;logger[_0x100e('0xd')](_0x100e('0x61'),_0x5a17e1['id']);return getEndUser(_0x4f3697,_0x3722f1[_0x100e('0x4f')],_0x3722f1[_0x100e('0x50')]);})['then'](function(_0x32d79e){_0x48c6a5=_0x32d79e;logger[_0x100e('0xd')](_0x100e('0x51'),_0x48c6a5['id']);return getTicket(_0x4f3697,_0x5a17e1,_0x48c6a5,_0x4729b5,_0x3722f1);})['then'](function(_0x1e5bc5){if(_0x1e5bc5){logger[_0x100e('0xd')]('The\x20Ticket\x20ID\x20is:',_0x1e5bc5['id']);}})[_0x100e('0x5a')](function(_0x2193db){logger[_0x100e('0x58')]('['+_0x3722f1[_0x100e('0x6b')][_0x100e('0x6c')]()+']'+_0x100e('0x6d'),util['inspect'](_0x2193db,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xd245=['./util','../../../../config/environment','../../../../config/logger','zendesk','redis','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','then','count','Agent\x20found!','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','first','Enduser\x20found!','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','username','token','%s/token:%s','toString','[HTTP]','stringify','GET','map','forEach','string','nameField','customField','content','type','idField','variable','variableName','custom_fields','push','customVariable','Variable','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','replace','/api/v2','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','The\x20Ticket\x20ID\x20is:','%s/channels/voice/agents/%d/tickets/%d/display.json','%s/agent/tickets/%s','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','ioredis'];(function(_0x9089a8,_0x104a53){var _0x2d9574=function(_0x4a44c0){while(--_0x4a44c0){_0x9089a8['push'](_0x9089a8['shift']());}};_0x2d9574(++_0x104a53);}(_0xd245,0x14d));var _0x5d24=function(_0x53ad58,_0x3fb489){_0x53ad58=_0x53ad58-0x0;var _0x554b03=_0xd245[_0x53ad58];return _0x554b03;};'use strict';var _=require('lodash');var rp=require(_0x5d24('0x0'));var md5=require(_0x5d24('0x1'));var util=require('util');var Redis=require(_0x5d24('0x2'));var intUtil=require(_0x5d24('0x3'));var config=require(_0x5d24('0x4'));var logger=require(_0x5d24('0x5'))(_0x5d24('0x6'));config[_0x5d24('0x7')]=_['defaults'](config[_0x5d24('0x7')],{'host':_0x5d24('0x8'),'port':0x18eb});var io=require(_0x5d24('0x9'))(new Redis(config[_0x5d24('0x7')]));function emit(_0x184701,_0x22da23,_0x780d55){io['to'](_0x184701)[_0x5d24('0xa')](_0x22da23,_0x780d55);}var headers={'Content-Type':'application/json','Accept':_0x5d24('0xb')};function getTicket(_0x582beb,_0x613959,_0xdf32b7,_0x228bd5,_0x5aaf3f){logger[_0x5d24('0xc')](_0x5d24('0xd'));return request({'uri':util[_0x5d24('0xe')](_0x5d24('0xf'),_0x582beb[_0x5d24('0x10')]),'method':_0x5d24('0x11'),'body':{'ticket':_[_0x5d24('0x12')]({'requester_id':_0xdf32b7['id'],'submitter_id':_0x613959?_0x613959['id']:undefined,'assignee_id':_0x613959?_0x613959['id']:undefined,'tags':getTags(_0x228bd5[_0x5d24('0x13')],_0x5d24('0x14')),'subject':intUtil[_0x5d24('0x15')](_0x228bd5[_0x5d24('0x16')],_0x5aaf3f,'\x20'),'description':intUtil['getString'](_0x228bd5[_0x5d24('0x17')],_0x5aaf3f,'\x0a'),'comment':{'public':![],'body':intUtil[_0x5d24('0x15')](_0x228bd5[_0x5d24('0x17')],_0x5aaf3f,'\x0a')}},getCustomFields(_0x228bd5[_0x5d24('0x18')],_0x5aaf3f))}})['then'](function(_0x32c9d7){logger[_0x5d24('0xc')](_0x5d24('0x19'));return _0x32c9d7['ticket'];});}function getUser(_0x276073,_0x341f2a){if(intUtil[_0x5d24('0x1a')](_0x341f2a)){logger[_0x5d24('0xc')](_0x5d24('0x1b'),_0x341f2a);return request({'uri':util['format'](_0x5d24('0x1c'),_0x276073[_0x5d24('0x10')]),'qs':{'query':util[_0x5d24('0xe')]('type:user\x20role:agent\x20email:%s',_0x341f2a)}})[_0x5d24('0x1d')](function(_0x1f2f2f){if(_0x1f2f2f[_0x5d24('0x1e')]){logger[_0x5d24('0xc')](_0x5d24('0x1f'));return _[_0x5d24('0x20')](_0x1f2f2f[_0x5d24('0x21')],{'email':_0x341f2a,'role':_0x5d24('0x22')});}else{logger[_0x5d24('0xc')](_0x5d24('0x23'));return request({'uri':util[_0x5d24('0xe')](_0x5d24('0x24'),_0x276073[_0x5d24('0x10')])})[_0x5d24('0x1d')](function(_0x19b573){logger['info'](_0x5d24('0x25'));return _0x19b573[_0x5d24('0x26')];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x5d24('0xe')](_0x5d24('0x24'),_0x276073[_0x5d24('0x10')])})['then'](function(_0x54f84b){logger[_0x5d24('0xc')](_0x5d24('0x25'));return _0x54f84b[_0x5d24('0x26')];});}}function getEndUser(_0x26bceb,_0x582b36,_0xe74330){logger[_0x5d24('0xc')]('Searching\x20enduser\x20with\x20phone',_0xe74330);return request({'uri':util['format'](_0x5d24('0x1c'),_0x26bceb[_0x5d24('0x10')]),'qs':{'query':util['format'](_0x5d24('0x27'),_0xe74330)}})[_0x5d24('0x1d')](function(_0x4de65a){var _0x491753;if(_0x4de65a['results'][_0x5d24('0x28')]){_0x4de65a['results']=_[_0x5d24('0x29')](_0x4de65a[_0x5d24('0x21')],{'suspended':![],'role':_0x5d24('0x2a')});if(_0x4de65a[_0x5d24('0x21')][_0x5d24('0x28')]){_0x491753=_[_0x5d24('0x2b')](_0x4de65a[_0x5d24('0x21')]);}}if(_0x491753){logger['info'](_0x5d24('0x2c'));return _0x491753;}else{logger[_0x5d24('0xc')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util['format']('%s/users.json',_0x26bceb[_0x5d24('0x10')]),'method':'POST','body':{'user':{'role':_0x5d24('0x2a'),'name':util[_0x5d24('0xe')](_0x5d24('0x2d'),_0x582b36||_0xe74330),'phone':_0xe74330}}})['then'](function(_0x91e10f){logger['info'](_0x5d24('0x2e'));return _0x91e10f[_0x5d24('0x26')];});}});}function getAuth(_0x400df8){var _0x35a445;if(_0x400df8[_0x5d24('0x2f')]===_0x5d24('0x30')){_0x35a445=util[_0x5d24('0xe')](_0x5d24('0x31'),_0x400df8[_0x5d24('0x32')],_0x400df8[_0x5d24('0x30')]);}else if(_0x400df8[_0x5d24('0x2f')]===_0x5d24('0x33')){_0x35a445=util[_0x5d24('0xe')](_0x5d24('0x34'),_0x400df8[_0x5d24('0x32')],_0x400df8[_0x5d24('0x33')]);}return util[_0x5d24('0xe')]('Basic\x20%s',new Buffer(_0x35a445)[_0x5d24('0x35')]('base64'));}function request(_0x358345){logger['debug'](_0x5d24('0x36'),JSON[_0x5d24('0x37')](_0x358345));return rp(_['defaults'](_0x358345,{'method':_0x5d24('0x38'),'headers':headers,'json':!![]}));}function getTags(_0x39a996,_0x10f4a0){var _0x176cbb=[];if(_0x39a996&&_0x39a996['length']>0x0){_0x176cbb=_[_0x5d24('0x39')](_0x39a996,_0x10f4a0);}return _0x176cbb;}function getCustomFields(_0x4dfb8e,_0x1a5864){var _0x566132=[];var _0x2915cf={'custom_fields':[]};if(_0x4dfb8e[_0x5d24('0x28')]>0x0){_[_0x5d24('0x3a')](_0x4dfb8e,function(_0x3693f1){if(_0x3693f1['type']===_0x5d24('0x3b')&&_0x3693f1[_0x5d24('0x3c')]&&!_0x3693f1[_0x5d24('0x3d')]){_0x2915cf[_0x3693f1[_0x5d24('0x3c')]['toLowerCase']()]=_0x3693f1[_0x5d24('0x3e')][_0x5d24('0x35')]();}else if(_0x3693f1[_0x5d24('0x3f')]===_0x5d24('0x3b')&&_0x3693f1[_0x5d24('0x40')]&&_0x3693f1[_0x5d24('0x3d')]){_0x2915cf['custom_fields']['push']({'id':_0x3693f1[_0x5d24('0x40')],'value':_0x3693f1[_0x5d24('0x3e')][_0x5d24('0x35')]()});}else if(_0x3693f1[_0x5d24('0x3f')]===_0x5d24('0x41')&&_0x3693f1[_0x5d24('0x42')]&&_0x3693f1[_0x5d24('0x40')]&&_0x3693f1['customField']){_0x1a5864[_0x3693f1[_0x5d24('0x42')]]&&_0x2915cf[_0x5d24('0x43')][_0x5d24('0x44')]({'id':_0x3693f1[_0x5d24('0x40')],'value':_0x1a5864[_0x3693f1[_0x5d24('0x42')]][_0x5d24('0x35')]()});}else if(_0x3693f1['type']===_0x5d24('0x45')&&_0x3693f1[_0x5d24('0x46')]&&_0x3693f1[_0x5d24('0x46')][_0x5d24('0x14')]&&_0x3693f1['idField']&&_0x3693f1[_0x5d24('0x3d')]){_0x1a5864[_0x3693f1['Variable']['name'][_0x5d24('0x47')]()]&&_0x2915cf[_0x5d24('0x43')][_0x5d24('0x44')]({'id':_0x3693f1['idField'],'value':_0x1a5864[_0x3693f1[_0x5d24('0x46')]['name'][_0x5d24('0x47')]()][_0x5d24('0x35')]()});}});}return _0x2915cf;}exports[_0x5d24('0x48')]=function(_0x4fd259,_0xd683fd,_0xc38a6e,_0x3be121,_0xbe9563,_0x34522f){var _0x407a69,_0x27def5;_0x34522f['remoteUri']=intUtil[_0x5d24('0x49')](_0x34522f['remoteUri']);_0x34522f[_0x5d24('0x4a')]=intUtil['stripTrailingSlash'](_0x34522f[_0x5d24('0x4a')]);if(_0xbe9563&&_0xbe9563[_0x5d24('0x4b')]){logger[_0x5d24('0xc')](_0x5d24('0x4c'),_0x5d24('0x4d'));_0xd683fd[_0x5d24('0x4e')]=util[_0x5d24('0xe')](_0x5d24('0x4f'),_0x34522f[_0x5d24('0x4a')],_0xd683fd[_0x5d24('0x50')],md5(_0xd683fd[_0x5d24('0x50')]));}else{_0xd683fd[_0x5d24('0x4e')]='';}headers[_0x5d24('0x51')]=getAuth(_0x34522f);return getUser(_0x34522f,_0x3be121[_0x5d24('0x52')])[_0x5d24('0x1d')](function(_0x2a6ecc){_0x407a69=_0x2a6ecc;logger[_0x5d24('0xc')](_0x5d24('0x53'),_0x407a69['id']);return getEndUser(_0x34522f,_0xd683fd[_0x5d24('0x54')],_0xd683fd[_0x5d24('0x55')]);})[_0x5d24('0x1d')](function(_0x2d5893){_0x27def5=_0x2d5893;logger['info'](_0x5d24('0x56'),_0x27def5['id']);return getTicket(_0x34522f,_0x407a69,_0x27def5,_0xc38a6e,_0xd683fd);})[_0x5d24('0x1d')](function(_0x416f4d){if(_0x416f4d){logger[_0x5d24('0xc')]('The\x20Ticket\x20ID\x20is:',_0x416f4d['id']);switch(_0x34522f[_0x5d24('0x3f')]){case _0x5d24('0x57'):logger[_0x5d24('0xc')](_0x5d24('0x4c'),_0x5d24('0x58'));return request({'uri':util[_0x5d24('0xe')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x34522f[_0x5d24('0x10')],_0x407a69['id'],_0x416f4d['id']),'method':'POST'});case _0x5d24('0x59'):logger['info']('[QUEUE]',_0x5d24('0x5a'));emit(util[_0x5d24('0xe')](_0x5d24('0x5b'),_0x3be121[_0x5d24('0x14')]),_0x5d24('0x5c'),{'uri':util[_0x5d24('0xe')]('%s/agent/tickets/%s',_0x34522f[_0x5d24('0x10')][_0x5d24('0x5d')](_0x5d24('0x5e'),''),_0x416f4d['id'])});break;default:logger[_0x5d24('0x5f')](_0x5d24('0x4c'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x5d24('0x60')](function(_0x291ca5){logger['error'](_0x5d24('0x61'),util[_0x5d24('0x62')](_0x291ca5,{'showHidden':!![],'depth':null}));});};exports[_0x5d24('0x63')]=function(_0x51e317,_0x2ffa00,_0x85341d,_0x2960c2,_0x3b8ab4,_0x55e393,_0x52b13e){var _0xed52c5,_0xeeecf4;_0x55e393[_0x5d24('0x10')]=intUtil[_0x5d24('0x49')](_0x55e393[_0x5d24('0x10')]);_0x55e393[_0x5d24('0x4a')]=intUtil[_0x5d24('0x49')](_0x55e393['serverUrl']);if(_0x52b13e&&_0x52b13e[_0x5d24('0x64')]&&_0x52b13e[_0x5d24('0x64')]!==_0x5d24('0x65')){logger['info'](_0x5d24('0x66'),_0x5d24('0x4d'));_0x2ffa00[_0x5d24('0x4e')]=util[_0x5d24('0xe')](_0x5d24('0x4f'),_0x55e393[_0x5d24('0x4a')],_0x2ffa00[_0x5d24('0x50')],md5(_0x2ffa00[_0x5d24('0x50')]));}headers[_0x5d24('0x51')]=getAuth(_0x55e393);return getUser(_0x55e393,_0x2960c2[_0x5d24('0x52')])[_0x5d24('0x1d')](function(_0x2e529b){_0xed52c5=_0x2e529b;logger[_0x5d24('0xc')](_0x5d24('0x53'),_0xed52c5['id']);return getEndUser(_0x55e393,_0x2ffa00[_0x5d24('0x67')],_0x2ffa00['destcalleridnum']);})[_0x5d24('0x1d')](function(_0x3ce2b7){_0xeeecf4=_0x3ce2b7;logger[_0x5d24('0xc')](_0x5d24('0x56'),_0xeeecf4['id']);return getTicket(_0x55e393,_0xed52c5,_0xeeecf4,_0x85341d,_0x2ffa00);})[_0x5d24('0x1d')](function(_0xb0f9c6){if(_0xb0f9c6){logger['info'](_0x5d24('0x68'),_0xb0f9c6['id']);switch(_0x55e393[_0x5d24('0x3f')]){case _0x5d24('0x57'):logger[_0x5d24('0xc')](_0x5d24('0x66'),_0x5d24('0x58'));return request({'uri':util[_0x5d24('0xe')](_0x5d24('0x69'),_0x55e393[_0x5d24('0x10')],_0xed52c5['id'],_0xb0f9c6['id']),'method':_0x5d24('0x11')});case _0x5d24('0x59'):logger[_0x5d24('0xc')](_0x5d24('0x66'),_0x5d24('0x5a'));emit(util[_0x5d24('0xe')](_0x5d24('0x5b'),_0x2960c2[_0x5d24('0x14')]),_0x5d24('0x5c'),{'uri':util[_0x5d24('0xe')](_0x5d24('0x6a'),_0x55e393['remoteUri']['replace']('/api/v2',''),_0xb0f9c6['id'])});break;default:logger['error'](_0x5d24('0x66'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x40f306){logger[_0x5d24('0x5f')](_0x5d24('0x6b'),util['inspect'](_0x40f306,{'showHidden':!![],'depth':null}));});};exports[_0x5d24('0x6c')]=function(_0x5747b3,_0x7de1dc,_0xb96531,_0x37b028,_0x121a49,_0x351810){var _0x37b0da,_0x4a861f;_0x351810[_0x5d24('0x10')]=intUtil[_0x5d24('0x49')](_0x351810[_0x5d24('0x10')]);_0x351810[_0x5d24('0x4a')]=intUtil['stripTrailingSlash'](_0x351810[_0x5d24('0x4a')]);if(_0x121a49&&_0x121a49[_0x5d24('0x4b')]){logger[_0x5d24('0xc')]('['+_0x7de1dc[_0x5d24('0x6d')][_0x5d24('0x6e')]()+']','Recording\x20is\x20enabled!');_0x7de1dc[_0x5d24('0x4e')]=util[_0x5d24('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x351810[_0x5d24('0x4a')],_0x7de1dc[_0x5d24('0x50')],md5(_0x7de1dc[_0x5d24('0x50')]));}else{_0x7de1dc[_0x5d24('0x4e')]='';}headers[_0x5d24('0x51')]=getAuth(_0x351810);return getUser(_0x351810)['then'](function(_0x34b2b8){_0x37b0da=_0x34b2b8;logger[_0x5d24('0xc')](_0x5d24('0x53'),_0x37b0da['id']);return getEndUser(_0x351810,_0x7de1dc['calleridname'],_0x7de1dc[_0x5d24('0x55')]);})[_0x5d24('0x1d')](function(_0x1ab047){_0x4a861f=_0x1ab047;logger['info']('The\x20Enduser\x20ID\x20is:',_0x4a861f['id']);return getTicket(_0x351810,_0x37b0da,_0x4a861f,_0xb96531,_0x7de1dc);})[_0x5d24('0x1d')](function(_0x59771e){if(_0x59771e){logger[_0x5d24('0xc')](_0x5d24('0x68'),_0x59771e['id']);}})[_0x5d24('0x60')](function(_0x27e391){logger['error']('['+_0x7de1dc['lastevent'][_0x5d24('0x6e')]()+']'+_0x5d24('0x6f'),util[_0x5d24('0x62')](_0x27e391,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff