// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xdcf0=['Agent\x20found!','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','Enduser\x20found!','POST','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','username','%s/token:%s','token','Basic\x20%s','base64','debug','[HTTP]','stringify','GET','forEach','nameField','customField','toLowerCase','content','toString','string','idField','custom_fields','push','type','variableName','customVariable','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','%s/channels/voice/agents/%d/tickets/%d/display.json','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','error','Zendesk\x20account\x20type\x20not\x20recognized','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','destcalleridname','destcalleridnum','integrationTab','Displaying\x20ticket\x20to\x20agent...','catch','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','abandoned','[ABANDONED]','lodash','request-promise','util','ioredis','../../../../config/environment','redis','defaults','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','merge','getString','Subjects','Descriptions','Fields','then','validateEmail','%s/search.json','remoteUri','type:user\x20role:agent\x20email:%s','count'];(function(_0x3ab9ee,_0x4a74b8){var _0x82ee88=function(_0x6ccc7e){while(--_0x6ccc7e){_0x3ab9ee['push'](_0x3ab9ee['shift']());}};_0x82ee88(++_0x4a74b8);}(_0xdcf0,0xb8));var _0x0dcf=function(_0x5c897c,_0x317783){_0x5c897c=_0x5c897c-0x0;var _0x5b44f8=_0xdcf0[_0x5c897c];return _0x5b44f8;};'use strict';var _=require(_0x0dcf('0x0'));var rp=require(_0x0dcf('0x1'));var md5=require('md5');var util=require(_0x0dcf('0x2'));var Redis=require(_0x0dcf('0x3'));var intUtil=require('./util');var config=require(_0x0dcf('0x4'));var logger=require('../../../../config/logger')('zendesk');config[_0x0dcf('0x5')]=_[_0x0dcf('0x6')](config[_0x0dcf('0x5')],{'host':_0x0dcf('0x7'),'port':0x18eb});var io=require(_0x0dcf('0x8'))(new Redis(config['redis']));function emit(_0x9809c2,_0x4ea8e2,_0x37871c){io['to'](_0x9809c2)[_0x0dcf('0x9')](_0x4ea8e2,_0x37871c);}var headers={'Content-Type':_0x0dcf('0xa'),'Accept':_0x0dcf('0xa')};function getTicket(_0x17e8d6,_0x382d34,_0xdf6576,_0x54cf11,_0x1f346b){logger[_0x0dcf('0xb')](_0x0dcf('0xc'));return request({'uri':util[_0x0dcf('0xd')](_0x0dcf('0xe'),_0x17e8d6['remoteUri']),'method':'POST','body':{'ticket':_[_0x0dcf('0xf')]({'requester_id':_0xdf6576['id'],'submitter_id':_0x382d34?_0x382d34['id']:undefined,'assignee_id':_0x382d34?_0x382d34['id']:undefined,'tags':getTags(_0x54cf11['Tags'],'name'),'subject':intUtil[_0x0dcf('0x10')](_0x54cf11[_0x0dcf('0x11')],_0x1f346b,'\x20'),'description':intUtil[_0x0dcf('0x10')](_0x54cf11[_0x0dcf('0x12')],_0x1f346b,'\x0a'),'comment':{'public':![],'body':intUtil[_0x0dcf('0x10')](_0x54cf11[_0x0dcf('0x12')],_0x1f346b,'\x0a')}},getCustomFields(_0x54cf11[_0x0dcf('0x13')],_0x1f346b))}})[_0x0dcf('0x14')](function(_0x5e35b6){logger[_0x0dcf('0xb')]('Ticket\x20created!');return _0x5e35b6['ticket'];});}function getUser(_0x27df28,_0x23dc2a){if(intUtil[_0x0dcf('0x15')](_0x23dc2a)){logger[_0x0dcf('0xb')]('Getting\x20agent\x20with\x20email',_0x23dc2a);return request({'uri':util[_0x0dcf('0xd')](_0x0dcf('0x16'),_0x27df28[_0x0dcf('0x17')]),'qs':{'query':util[_0x0dcf('0xd')](_0x0dcf('0x18'),_0x23dc2a)}})[_0x0dcf('0x14')](function(_0x20fda2){if(_0x20fda2[_0x0dcf('0x19')]){logger[_0x0dcf('0xb')](_0x0dcf('0x1a'));return _['find'](_0x20fda2[_0x0dcf('0x1b')],{'email':_0x23dc2a,'role':_0x0dcf('0x1c')});}else{logger['info'](_0x0dcf('0x1d'));return request({'uri':util[_0x0dcf('0xd')](_0x0dcf('0x1e'),_0x27df28[_0x0dcf('0x17')])})['then'](function(_0x4bd0e9){logger[_0x0dcf('0xb')](_0x0dcf('0x1f'));return _0x4bd0e9[_0x0dcf('0x20')];});}});}else{logger['info'](_0x0dcf('0x1d'));return request({'uri':util[_0x0dcf('0xd')](_0x0dcf('0x1e'),_0x27df28['remoteUri'])})[_0x0dcf('0x14')](function(_0x44e061){logger['info'](_0x0dcf('0x1f'));return _0x44e061[_0x0dcf('0x20')];});}}function getEndUser(_0x43d8d5,_0x113418,_0x41a89e){logger[_0x0dcf('0xb')]('Searching\x20enduser\x20with\x20phone',_0x41a89e);return request({'uri':util[_0x0dcf('0xd')](_0x0dcf('0x16'),_0x43d8d5[_0x0dcf('0x17')]),'qs':{'query':util[_0x0dcf('0xd')](_0x0dcf('0x21'),_0x41a89e)}})[_0x0dcf('0x14')](function(_0x125f1a){var _0x16c94f;if(_0x125f1a[_0x0dcf('0x1b')][_0x0dcf('0x22')]){_0x125f1a[_0x0dcf('0x1b')]=_[_0x0dcf('0x23')](_0x125f1a[_0x0dcf('0x1b')],{'suspended':![],'role':_0x0dcf('0x24')});if(_0x125f1a[_0x0dcf('0x1b')][_0x0dcf('0x22')]){_0x16c94f=_['first'](_0x125f1a[_0x0dcf('0x1b')]);}}if(_0x16c94f){logger[_0x0dcf('0xb')](_0x0dcf('0x25'));return _0x16c94f;}else{logger[_0x0dcf('0xb')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util['format']('%s/users.json',_0x43d8d5[_0x0dcf('0x17')]),'method':_0x0dcf('0x26'),'body':{'user':{'role':'end-user','name':util[_0x0dcf('0xd')](_0x0dcf('0x27'),_0x113418||_0x41a89e),'phone':_0x41a89e}}})['then'](function(_0x5de922){logger['info'](_0x0dcf('0x28'));return _0x5de922[_0x0dcf('0x20')];});}});}function getAuth(_0x4c4d09){var _0x49224d;if(_0x4c4d09[_0x0dcf('0x29')]===_0x0dcf('0x2a')){_0x49224d=util[_0x0dcf('0xd')](_0x0dcf('0x2b'),_0x4c4d09[_0x0dcf('0x2c')],_0x4c4d09[_0x0dcf('0x2a')]);}else if(_0x4c4d09[_0x0dcf('0x29')]==='token'){_0x49224d=util[_0x0dcf('0xd')](_0x0dcf('0x2d'),_0x4c4d09[_0x0dcf('0x2c')],_0x4c4d09[_0x0dcf('0x2e')]);}return util[_0x0dcf('0xd')](_0x0dcf('0x2f'),new Buffer(_0x49224d)['toString'](_0x0dcf('0x30')));}function request(_0x23ad91){logger[_0x0dcf('0x31')](_0x0dcf('0x32'),JSON[_0x0dcf('0x33')](_0x23ad91));return rp(_[_0x0dcf('0x6')](_0x23ad91,{'method':_0x0dcf('0x34'),'headers':headers,'json':!![]}));}function getTags(_0x18695b,_0x39107d){var _0x26bc43=[];if(_0x18695b&&_0x18695b['length']>0x0){_0x26bc43=_['map'](_0x18695b,_0x39107d);}return _0x26bc43;}function getCustomFields(_0x277f22,_0x2125cd){var _0x2c7f8f=[];var _0x1229ad={'custom_fields':[]};if(_0x277f22[_0x0dcf('0x22')]>0x0){_[_0x0dcf('0x35')](_0x277f22,function(_0x216da9){if(_0x216da9['type']==='string'&&_0x216da9[_0x0dcf('0x36')]&&!_0x216da9[_0x0dcf('0x37')]){_0x1229ad[_0x216da9[_0x0dcf('0x36')][_0x0dcf('0x38')]()]=_0x216da9[_0x0dcf('0x39')][_0x0dcf('0x3a')]();}else if(_0x216da9['type']===_0x0dcf('0x3b')&&_0x216da9[_0x0dcf('0x3c')]&&_0x216da9[_0x0dcf('0x37')]){_0x1229ad[_0x0dcf('0x3d')][_0x0dcf('0x3e')]({'id':_0x216da9[_0x0dcf('0x3c')],'value':_0x216da9[_0x0dcf('0x39')][_0x0dcf('0x3a')]()});}else if(_0x216da9[_0x0dcf('0x3f')]==='variable'&&_0x216da9['variableName']&&_0x216da9[_0x0dcf('0x3c')]&&_0x216da9[_0x0dcf('0x37')]){_0x2125cd[_0x216da9[_0x0dcf('0x40')]]&&_0x1229ad[_0x0dcf('0x3d')][_0x0dcf('0x3e')]({'id':_0x216da9[_0x0dcf('0x3c')],'value':_0x2125cd[_0x216da9['variableName']][_0x0dcf('0x3a')]()});}else if(_0x216da9[_0x0dcf('0x3f')]===_0x0dcf('0x41')&&_0x216da9[_0x0dcf('0x42')]&&_0x216da9[_0x0dcf('0x42')][_0x0dcf('0x43')]&&_0x216da9[_0x0dcf('0x3c')]&&_0x216da9[_0x0dcf('0x37')]){_0x2125cd[_0x216da9['Variable'][_0x0dcf('0x43')][_0x0dcf('0x38')]()]&&_0x1229ad['custom_fields'][_0x0dcf('0x3e')]({'id':_0x216da9[_0x0dcf('0x3c')],'value':_0x2125cd[_0x216da9['Variable'][_0x0dcf('0x43')][_0x0dcf('0x38')]()]['toString']()});}});}return _0x1229ad;}exports[_0x0dcf('0x44')]=function(_0xaa1a79,_0x49ff0e,_0x2e58b3,_0x4874ba,_0x50e1e3,_0x55f90f){var _0x24f692,_0x3451b7;_0x55f90f[_0x0dcf('0x17')]=intUtil[_0x0dcf('0x45')](_0x55f90f[_0x0dcf('0x17')]);_0x55f90f[_0x0dcf('0x46')]=intUtil['stripTrailingSlash'](_0x55f90f[_0x0dcf('0x46')]);if(_0x50e1e3&&_0x50e1e3[_0x0dcf('0x47')]){logger[_0x0dcf('0xb')]('[QUEUE]',_0x0dcf('0x48'));_0x49ff0e[_0x0dcf('0x49')]=util[_0x0dcf('0xd')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x55f90f[_0x0dcf('0x46')],_0x49ff0e[_0x0dcf('0x4a')],md5(_0x49ff0e[_0x0dcf('0x4a')]));}else{_0x49ff0e['recordingURL']='';}headers[_0x0dcf('0x4b')]=getAuth(_0x55f90f);return getUser(_0x55f90f,_0x4874ba[_0x0dcf('0x4c')])['then'](function(_0x55e308){_0x24f692=_0x55e308;logger[_0x0dcf('0xb')](_0x0dcf('0x4d'),_0x24f692['id']);return getEndUser(_0x55f90f,_0x49ff0e[_0x0dcf('0x4e')],_0x49ff0e[_0x0dcf('0x4f')]);})[_0x0dcf('0x14')](function(_0x13a7ee){_0x3451b7=_0x13a7ee;logger['info'](_0x0dcf('0x50'),_0x3451b7['id']);return getTicket(_0x55f90f,_0x24f692,_0x3451b7,_0x2e58b3,_0x49ff0e);})[_0x0dcf('0x14')](function(_0x40b912){if(_0x40b912){logger[_0x0dcf('0xb')](_0x0dcf('0x51'),_0x40b912['id']);switch(_0x55f90f['type']){case'integrationTab':logger['info'](_0x0dcf('0x52'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x0dcf('0xd')](_0x0dcf('0x53'),_0x55f90f[_0x0dcf('0x17')],_0x24f692['id'],_0x40b912['id']),'method':'POST'});case'newTab':logger[_0x0dcf('0xb')](_0x0dcf('0x52'),_0x0dcf('0x54'));emit(util[_0x0dcf('0xd')](_0x0dcf('0x55'),_0x4874ba[_0x0dcf('0x43')]),_0x0dcf('0x56'),{'uri':util[_0x0dcf('0xd')](_0x0dcf('0x57'),_0x55f90f[_0x0dcf('0x17')],_0x40b912['id'])});break;default:logger[_0x0dcf('0x58')](_0x0dcf('0x52'),_0x0dcf('0x59'));}}})['catch'](function(_0x2c5c1d){logger[_0x0dcf('0x58')](_0x0dcf('0x5a'),util[_0x0dcf('0x5b')](_0x2c5c1d,{'showHidden':!![],'depth':null}));});};exports[_0x0dcf('0x5c')]=function(_0x2df879,_0x53032f,_0x570577,_0x5ea399,_0x5a18b4,_0x2e07ab,_0x1e064b){var _0x2127e4,_0x189c1a;_0x2e07ab[_0x0dcf('0x17')]=intUtil[_0x0dcf('0x45')](_0x2e07ab[_0x0dcf('0x17')]);_0x2e07ab['serverUrl']=intUtil['stripTrailingSlash'](_0x2e07ab[_0x0dcf('0x46')]);if(_0x1e064b&&_0x1e064b['recordingFormat']&&_0x1e064b[_0x0dcf('0x5d')]!==_0x0dcf('0x5e')){logger['info'](_0x0dcf('0x5f'),'Recording\x20is\x20enabled!');_0x53032f['recordingURL']=util[_0x0dcf('0xd')](_0x0dcf('0x60'),_0x2e07ab[_0x0dcf('0x46')],_0x53032f[_0x0dcf('0x4a')],md5(_0x53032f['uniqueid']));}headers[_0x0dcf('0x4b')]=getAuth(_0x2e07ab);return getUser(_0x2e07ab,_0x5ea399[_0x0dcf('0x4c')])['then'](function(_0xdb5ad5){_0x2127e4=_0xdb5ad5;logger[_0x0dcf('0xb')](_0x0dcf('0x4d'),_0x2127e4['id']);return getEndUser(_0x2e07ab,_0x53032f[_0x0dcf('0x61')],_0x53032f[_0x0dcf('0x62')]);})[_0x0dcf('0x14')](function(_0x3ea0ae){_0x189c1a=_0x3ea0ae;logger[_0x0dcf('0xb')]('The\x20Enduser\x20ID\x20is:',_0x189c1a['id']);return getTicket(_0x2e07ab,_0x2127e4,_0x189c1a,_0x570577,_0x53032f);})[_0x0dcf('0x14')](function(_0x2323f6){if(_0x2323f6){logger[_0x0dcf('0xb')]('The\x20Ticket\x20ID\x20is:',_0x2323f6['id']);switch(_0x2e07ab[_0x0dcf('0x3f')]){case _0x0dcf('0x63'):logger[_0x0dcf('0xb')]('[OUTBOUND]',_0x0dcf('0x64'));return request({'uri':util['format'](_0x0dcf('0x53'),_0x2e07ab[_0x0dcf('0x17')],_0x2127e4['id'],_0x2323f6['id']),'method':_0x0dcf('0x26')});case'newTab':logger[_0x0dcf('0xb')]('[OUTBOUND]',_0x0dcf('0x54'));emit(util[_0x0dcf('0xd')](_0x0dcf('0x55'),_0x5ea399['name']),_0x0dcf('0x56'),{'uri':util['format'](_0x0dcf('0x57'),_0x2e07ab[_0x0dcf('0x17')],_0x2323f6['id'])});break;default:logger['error'](_0x0dcf('0x5f'),_0x0dcf('0x59'));}}})[_0x0dcf('0x65')](function(_0xbd8c87){logger[_0x0dcf('0x58')](_0x0dcf('0x66'),util[_0x0dcf('0x5b')](_0xbd8c87,{'showHidden':!![],'depth':null}));});};exports[_0x0dcf('0x67')]=function(_0x291b77,_0x43f497,_0x44ab6b,_0x2ea1ba,_0x322801,_0x4f3fcb){var _0x4b3dda,_0x4edd30;_0x4f3fcb[_0x0dcf('0x17')]=intUtil[_0x0dcf('0x45')](_0x4f3fcb[_0x0dcf('0x17')]);_0x4f3fcb[_0x0dcf('0x46')]=intUtil[_0x0dcf('0x45')](_0x4f3fcb['serverUrl']);if(_0x322801&&_0x322801[_0x0dcf('0x47')]){logger['info'](_0x0dcf('0x68'),'Recording\x20is\x20enabled!');_0x43f497[_0x0dcf('0x49')]=util[_0x0dcf('0xd')](_0x0dcf('0x60'),_0x4f3fcb[_0x0dcf('0x46')],_0x43f497[_0x0dcf('0x4a')],md5(_0x43f497[_0x0dcf('0x4a')]));}else{_0x43f497[_0x0dcf('0x49')]='';}headers[_0x0dcf('0x4b')]=getAuth(_0x4f3fcb);return getUser(_0x4f3fcb)[_0x0dcf('0x14')](function(_0x36d625){_0x4b3dda=_0x36d625;logger[_0x0dcf('0xb')](_0x0dcf('0x4d'),_0x4b3dda['id']);return getEndUser(_0x4f3fcb,_0x43f497['calleridname'],_0x43f497['calleridnum']);})['then'](function(_0x339b26){_0x4edd30=_0x339b26;logger['info']('The\x20Enduser\x20ID\x20is:',_0x4edd30['id']);return getTicket(_0x4f3fcb,_0x4b3dda,_0x4edd30,_0x44ab6b,_0x43f497);})[_0x0dcf('0x14')](function(_0x2d83ab){if(_0x2d83ab){logger['info'](_0x0dcf('0x51'),_0x2d83ab['id']);}})[_0x0dcf('0x65')](function(_0x5a8fc3){logger[_0x0dcf('0x58')]('[ABANDONED]\x20Error\x20running\x20Zendesk\x20integration',util[_0x0dcf('0x5b')](_0x5a8fc3,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xd245=['./util','../../../../config/environment','../../../../config/logger','zendesk','redis','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','then','count','Agent\x20found!','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','first','Enduser\x20found!','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','username','token','%s/token:%s','toString','[HTTP]','stringify','GET','map','forEach','string','nameField','customField','content','type','idField','variable','variableName','custom_fields','push','customVariable','Variable','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','replace','/api/v2','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','The\x20Ticket\x20ID\x20is:','%s/channels/voice/agents/%d/tickets/%d/display.json','%s/agent/tickets/%s','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','ioredis'];(function(_0x9089a8,_0x104a53){var _0x2d9574=function(_0x4a44c0){while(--_0x4a44c0){_0x9089a8['push'](_0x9089a8['shift']());}};_0x2d9574(++_0x104a53);}(_0xd245,0x14d));var _0x5d24=function(_0x53ad58,_0x3fb489){_0x53ad58=_0x53ad58-0x0;var _0x554b03=_0xd245[_0x53ad58];return _0x554b03;};'use strict';var _=require('lodash');var rp=require(_0x5d24('0x0'));var md5=require(_0x5d24('0x1'));var util=require('util');var Redis=require(_0x5d24('0x2'));var intUtil=require(_0x5d24('0x3'));var config=require(_0x5d24('0x4'));var logger=require(_0x5d24('0x5'))(_0x5d24('0x6'));config[_0x5d24('0x7')]=_['defaults'](config[_0x5d24('0x7')],{'host':_0x5d24('0x8'),'port':0x18eb});var io=require(_0x5d24('0x9'))(new Redis(config[_0x5d24('0x7')]));function emit(_0x184701,_0x22da23,_0x780d55){io['to'](_0x184701)[_0x5d24('0xa')](_0x22da23,_0x780d55);}var headers={'Content-Type':'application/json','Accept':_0x5d24('0xb')};function getTicket(_0x582beb,_0x613959,_0xdf32b7,_0x228bd5,_0x5aaf3f){logger[_0x5d24('0xc')](_0x5d24('0xd'));return request({'uri':util[_0x5d24('0xe')](_0x5d24('0xf'),_0x582beb[_0x5d24('0x10')]),'method':_0x5d24('0x11'),'body':{'ticket':_[_0x5d24('0x12')]({'requester_id':_0xdf32b7['id'],'submitter_id':_0x613959?_0x613959['id']:undefined,'assignee_id':_0x613959?_0x613959['id']:undefined,'tags':getTags(_0x228bd5[_0x5d24('0x13')],_0x5d24('0x14')),'subject':intUtil[_0x5d24('0x15')](_0x228bd5[_0x5d24('0x16')],_0x5aaf3f,'\x20'),'description':intUtil['getString'](_0x228bd5[_0x5d24('0x17')],_0x5aaf3f,'\x0a'),'comment':{'public':![],'body':intUtil[_0x5d24('0x15')](_0x228bd5[_0x5d24('0x17')],_0x5aaf3f,'\x0a')}},getCustomFields(_0x228bd5[_0x5d24('0x18')],_0x5aaf3f))}})['then'](function(_0x32c9d7){logger[_0x5d24('0xc')](_0x5d24('0x19'));return _0x32c9d7['ticket'];});}function getUser(_0x276073,_0x341f2a){if(intUtil[_0x5d24('0x1a')](_0x341f2a)){logger[_0x5d24('0xc')](_0x5d24('0x1b'),_0x341f2a);return request({'uri':util['format'](_0x5d24('0x1c'),_0x276073[_0x5d24('0x10')]),'qs':{'query':util[_0x5d24('0xe')]('type:user\x20role:agent\x20email:%s',_0x341f2a)}})[_0x5d24('0x1d')](function(_0x1f2f2f){if(_0x1f2f2f[_0x5d24('0x1e')]){logger[_0x5d24('0xc')](_0x5d24('0x1f'));return _[_0x5d24('0x20')](_0x1f2f2f[_0x5d24('0x21')],{'email':_0x341f2a,'role':_0x5d24('0x22')});}else{logger[_0x5d24('0xc')](_0x5d24('0x23'));return request({'uri':util[_0x5d24('0xe')](_0x5d24('0x24'),_0x276073[_0x5d24('0x10')])})[_0x5d24('0x1d')](function(_0x19b573){logger['info'](_0x5d24('0x25'));return _0x19b573[_0x5d24('0x26')];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x5d24('0xe')](_0x5d24('0x24'),_0x276073[_0x5d24('0x10')])})['then'](function(_0x54f84b){logger[_0x5d24('0xc')](_0x5d24('0x25'));return _0x54f84b[_0x5d24('0x26')];});}}function getEndUser(_0x26bceb,_0x582b36,_0xe74330){logger[_0x5d24('0xc')]('Searching\x20enduser\x20with\x20phone',_0xe74330);return request({'uri':util['format'](_0x5d24('0x1c'),_0x26bceb[_0x5d24('0x10')]),'qs':{'query':util['format'](_0x5d24('0x27'),_0xe74330)}})[_0x5d24('0x1d')](function(_0x4de65a){var _0x491753;if(_0x4de65a['results'][_0x5d24('0x28')]){_0x4de65a['results']=_[_0x5d24('0x29')](_0x4de65a[_0x5d24('0x21')],{'suspended':![],'role':_0x5d24('0x2a')});if(_0x4de65a[_0x5d24('0x21')][_0x5d24('0x28')]){_0x491753=_[_0x5d24('0x2b')](_0x4de65a[_0x5d24('0x21')]);}}if(_0x491753){logger['info'](_0x5d24('0x2c'));return _0x491753;}else{logger[_0x5d24('0xc')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util['format']('%s/users.json',_0x26bceb[_0x5d24('0x10')]),'method':'POST','body':{'user':{'role':_0x5d24('0x2a'),'name':util[_0x5d24('0xe')](_0x5d24('0x2d'),_0x582b36||_0xe74330),'phone':_0xe74330}}})['then'](function(_0x91e10f){logger['info'](_0x5d24('0x2e'));return _0x91e10f[_0x5d24('0x26')];});}});}function getAuth(_0x400df8){var _0x35a445;if(_0x400df8[_0x5d24('0x2f')]===_0x5d24('0x30')){_0x35a445=util[_0x5d24('0xe')](_0x5d24('0x31'),_0x400df8[_0x5d24('0x32')],_0x400df8[_0x5d24('0x30')]);}else if(_0x400df8[_0x5d24('0x2f')]===_0x5d24('0x33')){_0x35a445=util[_0x5d24('0xe')](_0x5d24('0x34'),_0x400df8[_0x5d24('0x32')],_0x400df8[_0x5d24('0x33')]);}return util[_0x5d24('0xe')]('Basic\x20%s',new Buffer(_0x35a445)[_0x5d24('0x35')]('base64'));}function request(_0x358345){logger['debug'](_0x5d24('0x36'),JSON[_0x5d24('0x37')](_0x358345));return rp(_['defaults'](_0x358345,{'method':_0x5d24('0x38'),'headers':headers,'json':!![]}));}function getTags(_0x39a996,_0x10f4a0){var _0x176cbb=[];if(_0x39a996&&_0x39a996['length']>0x0){_0x176cbb=_[_0x5d24('0x39')](_0x39a996,_0x10f4a0);}return _0x176cbb;}function getCustomFields(_0x4dfb8e,_0x1a5864){var _0x566132=[];var _0x2915cf={'custom_fields':[]};if(_0x4dfb8e[_0x5d24('0x28')]>0x0){_[_0x5d24('0x3a')](_0x4dfb8e,function(_0x3693f1){if(_0x3693f1['type']===_0x5d24('0x3b')&&_0x3693f1[_0x5d24('0x3c')]&&!_0x3693f1[_0x5d24('0x3d')]){_0x2915cf[_0x3693f1[_0x5d24('0x3c')]['toLowerCase']()]=_0x3693f1[_0x5d24('0x3e')][_0x5d24('0x35')]();}else if(_0x3693f1[_0x5d24('0x3f')]===_0x5d24('0x3b')&&_0x3693f1[_0x5d24('0x40')]&&_0x3693f1[_0x5d24('0x3d')]){_0x2915cf['custom_fields']['push']({'id':_0x3693f1[_0x5d24('0x40')],'value':_0x3693f1[_0x5d24('0x3e')][_0x5d24('0x35')]()});}else if(_0x3693f1[_0x5d24('0x3f')]===_0x5d24('0x41')&&_0x3693f1[_0x5d24('0x42')]&&_0x3693f1[_0x5d24('0x40')]&&_0x3693f1['customField']){_0x1a5864[_0x3693f1[_0x5d24('0x42')]]&&_0x2915cf[_0x5d24('0x43')][_0x5d24('0x44')]({'id':_0x3693f1[_0x5d24('0x40')],'value':_0x1a5864[_0x3693f1[_0x5d24('0x42')]][_0x5d24('0x35')]()});}else if(_0x3693f1['type']===_0x5d24('0x45')&&_0x3693f1[_0x5d24('0x46')]&&_0x3693f1[_0x5d24('0x46')][_0x5d24('0x14')]&&_0x3693f1['idField']&&_0x3693f1[_0x5d24('0x3d')]){_0x1a5864[_0x3693f1['Variable']['name'][_0x5d24('0x47')]()]&&_0x2915cf[_0x5d24('0x43')][_0x5d24('0x44')]({'id':_0x3693f1['idField'],'value':_0x1a5864[_0x3693f1[_0x5d24('0x46')]['name'][_0x5d24('0x47')]()][_0x5d24('0x35')]()});}});}return _0x2915cf;}exports[_0x5d24('0x48')]=function(_0x4fd259,_0xd683fd,_0xc38a6e,_0x3be121,_0xbe9563,_0x34522f){var _0x407a69,_0x27def5;_0x34522f['remoteUri']=intUtil[_0x5d24('0x49')](_0x34522f['remoteUri']);_0x34522f[_0x5d24('0x4a')]=intUtil['stripTrailingSlash'](_0x34522f[_0x5d24('0x4a')]);if(_0xbe9563&&_0xbe9563[_0x5d24('0x4b')]){logger[_0x5d24('0xc')](_0x5d24('0x4c'),_0x5d24('0x4d'));_0xd683fd[_0x5d24('0x4e')]=util[_0x5d24('0xe')](_0x5d24('0x4f'),_0x34522f[_0x5d24('0x4a')],_0xd683fd[_0x5d24('0x50')],md5(_0xd683fd[_0x5d24('0x50')]));}else{_0xd683fd[_0x5d24('0x4e')]='';}headers[_0x5d24('0x51')]=getAuth(_0x34522f);return getUser(_0x34522f,_0x3be121[_0x5d24('0x52')])[_0x5d24('0x1d')](function(_0x2a6ecc){_0x407a69=_0x2a6ecc;logger[_0x5d24('0xc')](_0x5d24('0x53'),_0x407a69['id']);return getEndUser(_0x34522f,_0xd683fd[_0x5d24('0x54')],_0xd683fd[_0x5d24('0x55')]);})[_0x5d24('0x1d')](function(_0x2d5893){_0x27def5=_0x2d5893;logger['info'](_0x5d24('0x56'),_0x27def5['id']);return getTicket(_0x34522f,_0x407a69,_0x27def5,_0xc38a6e,_0xd683fd);})[_0x5d24('0x1d')](function(_0x416f4d){if(_0x416f4d){logger[_0x5d24('0xc')]('The\x20Ticket\x20ID\x20is:',_0x416f4d['id']);switch(_0x34522f[_0x5d24('0x3f')]){case _0x5d24('0x57'):logger[_0x5d24('0xc')](_0x5d24('0x4c'),_0x5d24('0x58'));return request({'uri':util[_0x5d24('0xe')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x34522f[_0x5d24('0x10')],_0x407a69['id'],_0x416f4d['id']),'method':'POST'});case _0x5d24('0x59'):logger['info']('[QUEUE]',_0x5d24('0x5a'));emit(util[_0x5d24('0xe')](_0x5d24('0x5b'),_0x3be121[_0x5d24('0x14')]),_0x5d24('0x5c'),{'uri':util[_0x5d24('0xe')]('%s/agent/tickets/%s',_0x34522f[_0x5d24('0x10')][_0x5d24('0x5d')](_0x5d24('0x5e'),''),_0x416f4d['id'])});break;default:logger[_0x5d24('0x5f')](_0x5d24('0x4c'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x5d24('0x60')](function(_0x291ca5){logger['error'](_0x5d24('0x61'),util[_0x5d24('0x62')](_0x291ca5,{'showHidden':!![],'depth':null}));});};exports[_0x5d24('0x63')]=function(_0x51e317,_0x2ffa00,_0x85341d,_0x2960c2,_0x3b8ab4,_0x55e393,_0x52b13e){var _0xed52c5,_0xeeecf4;_0x55e393[_0x5d24('0x10')]=intUtil[_0x5d24('0x49')](_0x55e393[_0x5d24('0x10')]);_0x55e393[_0x5d24('0x4a')]=intUtil[_0x5d24('0x49')](_0x55e393['serverUrl']);if(_0x52b13e&&_0x52b13e[_0x5d24('0x64')]&&_0x52b13e[_0x5d24('0x64')]!==_0x5d24('0x65')){logger['info'](_0x5d24('0x66'),_0x5d24('0x4d'));_0x2ffa00[_0x5d24('0x4e')]=util[_0x5d24('0xe')](_0x5d24('0x4f'),_0x55e393[_0x5d24('0x4a')],_0x2ffa00[_0x5d24('0x50')],md5(_0x2ffa00[_0x5d24('0x50')]));}headers[_0x5d24('0x51')]=getAuth(_0x55e393);return getUser(_0x55e393,_0x2960c2[_0x5d24('0x52')])[_0x5d24('0x1d')](function(_0x2e529b){_0xed52c5=_0x2e529b;logger[_0x5d24('0xc')](_0x5d24('0x53'),_0xed52c5['id']);return getEndUser(_0x55e393,_0x2ffa00[_0x5d24('0x67')],_0x2ffa00['destcalleridnum']);})[_0x5d24('0x1d')](function(_0x3ce2b7){_0xeeecf4=_0x3ce2b7;logger[_0x5d24('0xc')](_0x5d24('0x56'),_0xeeecf4['id']);return getTicket(_0x55e393,_0xed52c5,_0xeeecf4,_0x85341d,_0x2ffa00);})[_0x5d24('0x1d')](function(_0xb0f9c6){if(_0xb0f9c6){logger['info'](_0x5d24('0x68'),_0xb0f9c6['id']);switch(_0x55e393[_0x5d24('0x3f')]){case _0x5d24('0x57'):logger[_0x5d24('0xc')](_0x5d24('0x66'),_0x5d24('0x58'));return request({'uri':util[_0x5d24('0xe')](_0x5d24('0x69'),_0x55e393[_0x5d24('0x10')],_0xed52c5['id'],_0xb0f9c6['id']),'method':_0x5d24('0x11')});case _0x5d24('0x59'):logger[_0x5d24('0xc')](_0x5d24('0x66'),_0x5d24('0x5a'));emit(util[_0x5d24('0xe')](_0x5d24('0x5b'),_0x2960c2[_0x5d24('0x14')]),_0x5d24('0x5c'),{'uri':util[_0x5d24('0xe')](_0x5d24('0x6a'),_0x55e393['remoteUri']['replace']('/api/v2',''),_0xb0f9c6['id'])});break;default:logger['error'](_0x5d24('0x66'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x40f306){logger[_0x5d24('0x5f')](_0x5d24('0x6b'),util['inspect'](_0x40f306,{'showHidden':!![],'depth':null}));});};exports[_0x5d24('0x6c')]=function(_0x5747b3,_0x7de1dc,_0xb96531,_0x37b028,_0x121a49,_0x351810){var _0x37b0da,_0x4a861f;_0x351810[_0x5d24('0x10')]=intUtil[_0x5d24('0x49')](_0x351810[_0x5d24('0x10')]);_0x351810[_0x5d24('0x4a')]=intUtil['stripTrailingSlash'](_0x351810[_0x5d24('0x4a')]);if(_0x121a49&&_0x121a49[_0x5d24('0x4b')]){logger[_0x5d24('0xc')]('['+_0x7de1dc[_0x5d24('0x6d')][_0x5d24('0x6e')]()+']','Recording\x20is\x20enabled!');_0x7de1dc[_0x5d24('0x4e')]=util[_0x5d24('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x351810[_0x5d24('0x4a')],_0x7de1dc[_0x5d24('0x50')],md5(_0x7de1dc[_0x5d24('0x50')]));}else{_0x7de1dc[_0x5d24('0x4e')]='';}headers[_0x5d24('0x51')]=getAuth(_0x351810);return getUser(_0x351810)['then'](function(_0x34b2b8){_0x37b0da=_0x34b2b8;logger[_0x5d24('0xc')](_0x5d24('0x53'),_0x37b0da['id']);return getEndUser(_0x351810,_0x7de1dc['calleridname'],_0x7de1dc[_0x5d24('0x55')]);})[_0x5d24('0x1d')](function(_0x1ab047){_0x4a861f=_0x1ab047;logger['info']('The\x20Enduser\x20ID\x20is:',_0x4a861f['id']);return getTicket(_0x351810,_0x37b0da,_0x4a861f,_0xb96531,_0x7de1dc);})[_0x5d24('0x1d')](function(_0x59771e){if(_0x59771e){logger[_0x5d24('0xc')](_0x5d24('0x68'),_0x59771e['id']);}})[_0x5d24('0x60')](function(_0x27e391){logger['error']('['+_0x7de1dc['lastevent'][_0x5d24('0x6e')]()+']'+_0x5d24('0x6f'),util[_0x5d24('0x62')](_0x27e391,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff