// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xa85f=['unmanaged','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','request-promise','util','./util','../../../../config/environment','../../../../config/logger','redis','defaults','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','merge','Tags','name','Descriptions','getString','Fields','then','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','remoteUri','type:user\x20role:agent\x20email:%s','count','find','results','agent','%s/users/me.json','Admin\x20account\x20selected.','user','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','length','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Caller\x20-\x20%s','authType','password','%s:%s','token','username','Basic\x20%s','base64','stringify','GET','forEach','type','nameField','customField','toLowerCase','content','toString','string','idField','custom_fields','push','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','monitor_format','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','[QUEUE]','%s/channels/voice/agents/%d/tickets/%d/display.json','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','%s/agent/tickets/%s','replace','/api/v2','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','Authorization','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','newTab','user:%s','trigger:browser:url','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration'];(function(_0x312176,_0x212f79){var _0x31f1e4=function(_0xa668f6){while(--_0xa668f6){_0x312176['push'](_0x312176['shift']());}};_0x31f1e4(++_0x212f79);}(_0xa85f,0x144));var _0xfa85=function(_0x20633f,_0x1e78ef){_0x20633f=_0x20633f-0x0;var _0x46cc89=_0xa85f[_0x20633f];return _0x46cc89;};'use strict';var _=require('lodash');var rp=require(_0xfa85('0x0'));var md5=require('md5');var util=require(_0xfa85('0x1'));var Redis=require('ioredis');var intUtil=require(_0xfa85('0x2'));var config=require(_0xfa85('0x3'));var logger=require(_0xfa85('0x4'))('zendesk');config[_0xfa85('0x5')]=_[_0xfa85('0x6')](config[_0xfa85('0x5')],{'host':_0xfa85('0x7'),'port':0x18eb});var io=require(_0xfa85('0x8'))(new Redis(config[_0xfa85('0x5')]));function emit(_0x3234dc,_0x5d5e0e,_0x2fc83f){io['to'](_0x3234dc)[_0xfa85('0x9')](_0x5d5e0e,_0x2fc83f);}var headers={'Content-Type':_0xfa85('0xa'),'Accept':_0xfa85('0xa')};function getTicket(_0x23b17b,_0x188934,_0x3dbd72,_0xeac234,_0x42d0a5){logger[_0xfa85('0xb')](_0xfa85('0xc'));return request({'uri':util[_0xfa85('0xd')](_0xfa85('0xe'),_0x23b17b['remoteUri']),'method':_0xfa85('0xf'),'body':{'ticket':_[_0xfa85('0x10')]({'requester_id':_0x3dbd72['id'],'submitter_id':_0x188934?_0x188934['id']:undefined,'assignee_id':_0x188934?_0x188934['id']:undefined,'tags':getTags(_0xeac234[_0xfa85('0x11')],_0xfa85('0x12')),'subject':intUtil['getString'](_0xeac234['Subjects'],_0x42d0a5,'\x20'),'description':intUtil['getString'](_0xeac234[_0xfa85('0x13')],_0x42d0a5,'\x0a'),'comment':{'public':![],'body':intUtil[_0xfa85('0x14')](_0xeac234[_0xfa85('0x13')],_0x42d0a5,'\x0a')}},getCustomFields(_0xeac234[_0xfa85('0x15')],_0x42d0a5))}})[_0xfa85('0x16')](function(_0x59af92){logger[_0xfa85('0xb')]('Ticket\x20created!');return _0x59af92[_0xfa85('0x17')];});}function getUser(_0x48a8c1,_0x143c6e){if(intUtil[_0xfa85('0x18')](_0x143c6e)){logger[_0xfa85('0xb')](_0xfa85('0x19'),_0x143c6e);return request({'uri':util[_0xfa85('0xd')](_0xfa85('0x1a'),_0x48a8c1[_0xfa85('0x1b')]),'qs':{'query':util[_0xfa85('0xd')](_0xfa85('0x1c'),_0x143c6e)}})[_0xfa85('0x16')](function(_0x4b356d){if(_0x4b356d[_0xfa85('0x1d')]){logger[_0xfa85('0xb')]('Agent\x20found!');return _[_0xfa85('0x1e')](_0x4b356d[_0xfa85('0x1f')],{'email':_0x143c6e,'role':_0xfa85('0x20')});}else{logger[_0xfa85('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0xfa85('0x21'),_0x48a8c1[_0xfa85('0x1b')])})[_0xfa85('0x16')](function(_0x47fdc8){logger[_0xfa85('0xb')](_0xfa85('0x22'));return _0x47fdc8[_0xfa85('0x23')];});}});}else{logger[_0xfa85('0xb')](_0xfa85('0x24'));return request({'uri':util[_0xfa85('0xd')](_0xfa85('0x21'),_0x48a8c1[_0xfa85('0x1b')])})[_0xfa85('0x16')](function(_0x31c2a1){logger[_0xfa85('0xb')](_0xfa85('0x22'));return _0x31c2a1['user'];});}}function getEndUser(_0x15ace4,_0x3ba556,_0x4537e8){logger[_0xfa85('0xb')]('Searching\x20enduser\x20with\x20phone',_0x4537e8);return request({'uri':util['format'](_0xfa85('0x1a'),_0x15ace4[_0xfa85('0x1b')]),'qs':{'query':util['format']('type:user\x20role:end-user\x20phone:%s',_0x4537e8)}})['then'](function(_0xc82cb5){var _0x48b908;if(_0xc82cb5[_0xfa85('0x1f')][_0xfa85('0x25')]){_0xc82cb5[_0xfa85('0x1f')]=_['filter'](_0xc82cb5[_0xfa85('0x1f')],{'suspended':![],'role':_0xfa85('0x26')});if(_0xc82cb5['results'][_0xfa85('0x25')]){_0x48b908=_[_0xfa85('0x27')](_0xc82cb5[_0xfa85('0x1f')]);}}if(_0x48b908){logger[_0xfa85('0xb')](_0xfa85('0x28'));return _0x48b908;}else{logger[_0xfa85('0xb')](_0xfa85('0x29'));return request({'uri':util[_0xfa85('0xd')]('%s/users.json',_0x15ace4[_0xfa85('0x1b')]),'method':_0xfa85('0xf'),'body':{'user':{'role':_0xfa85('0x26'),'name':util[_0xfa85('0xd')](_0xfa85('0x2a'),_0x3ba556||_0x4537e8),'phone':_0x4537e8}}})[_0xfa85('0x16')](function(_0x2a2066){logger[_0xfa85('0xb')]('Enduser\x20created.');return _0x2a2066['user'];});}});}function getAuth(_0x5d9ca8){var _0x42408f;if(_0x5d9ca8[_0xfa85('0x2b')]===_0xfa85('0x2c')){_0x42408f=util['format'](_0xfa85('0x2d'),_0x5d9ca8['username'],_0x5d9ca8[_0xfa85('0x2c')]);}else if(_0x5d9ca8[_0xfa85('0x2b')]===_0xfa85('0x2e')){_0x42408f=util[_0xfa85('0xd')]('%s/token:%s',_0x5d9ca8[_0xfa85('0x2f')],_0x5d9ca8[_0xfa85('0x2e')]);}return util['format'](_0xfa85('0x30'),new Buffer(_0x42408f)['toString'](_0xfa85('0x31')));}function request(_0x3171fe){logger['debug']('[HTTP]',JSON[_0xfa85('0x32')](_0x3171fe));return rp(_[_0xfa85('0x6')](_0x3171fe,{'method':_0xfa85('0x33'),'headers':headers,'json':!![]}));}function getTags(_0xb6f903,_0x4eac4c){var _0x32c747=[];if(_0xb6f903&&_0xb6f903[_0xfa85('0x25')]>0x0){_0x32c747=_['map'](_0xb6f903,_0x4eac4c);}return _0x32c747;}function getCustomFields(_0x12e64f,_0x5a7885){var _0x4bf0d5=[];var _0xa6fadd={'custom_fields':[]};if(_0x12e64f[_0xfa85('0x25')]>0x0){_[_0xfa85('0x34')](_0x12e64f,function(_0x2ebf91){if(_0x2ebf91[_0xfa85('0x35')]==='string'&&_0x2ebf91[_0xfa85('0x36')]&&!_0x2ebf91[_0xfa85('0x37')]){_0xa6fadd[_0x2ebf91[_0xfa85('0x36')][_0xfa85('0x38')]()]=_0x2ebf91[_0xfa85('0x39')][_0xfa85('0x3a')]();}else if(_0x2ebf91[_0xfa85('0x35')]===_0xfa85('0x3b')&&_0x2ebf91[_0xfa85('0x3c')]&&_0x2ebf91[_0xfa85('0x37')]){_0xa6fadd[_0xfa85('0x3d')][_0xfa85('0x3e')]({'id':_0x2ebf91[_0xfa85('0x3c')],'value':_0x2ebf91[_0xfa85('0x39')][_0xfa85('0x3a')]()});}else if(_0x2ebf91['type']===_0xfa85('0x3f')&&_0x2ebf91[_0xfa85('0x40')]&&_0x2ebf91[_0xfa85('0x3c')]&&_0x2ebf91[_0xfa85('0x37')]){_0x5a7885[_0x2ebf91[_0xfa85('0x40')]]&&_0xa6fadd[_0xfa85('0x3d')][_0xfa85('0x3e')]({'id':_0x2ebf91[_0xfa85('0x3c')],'value':_0x5a7885[_0x2ebf91['variableName']]['toString']()});}else if(_0x2ebf91[_0xfa85('0x35')]===_0xfa85('0x41')&&_0x2ebf91[_0xfa85('0x42')]&&_0x2ebf91[_0xfa85('0x42')][_0xfa85('0x12')]&&_0x2ebf91['idField']&&_0x2ebf91[_0xfa85('0x37')]){_0x5a7885[_0x2ebf91[_0xfa85('0x42')]['name'][_0xfa85('0x38')]()]&&_0xa6fadd['custom_fields'][_0xfa85('0x3e')]({'id':_0x2ebf91[_0xfa85('0x3c')],'value':_0x5a7885[_0x2ebf91[_0xfa85('0x42')]['name'][_0xfa85('0x38')]()]['toString']()});}});}return _0xa6fadd;}exports[_0xfa85('0x43')]=function(_0x2ded55,_0x5d049c,_0x376250,_0x987830,_0x46e990,_0x20f40d){var _0x7fd8ec,_0x3f5f79;_0x20f40d[_0xfa85('0x1b')]=intUtil['stripTrailingSlash'](_0x20f40d['remoteUri']);_0x20f40d['serverUrl']=intUtil[_0xfa85('0x44')](_0x20f40d['serverUrl']);if(_0x46e990&&_0x46e990[_0xfa85('0x45')]){logger[_0xfa85('0xb')]('[QUEUE]','Recording\x20is\x20enabled!');_0x5d049c[_0xfa85('0x46')]=util['format'](_0xfa85('0x47'),_0x20f40d[_0xfa85('0x48')],_0x5d049c[_0xfa85('0x49')],md5(_0x5d049c[_0xfa85('0x49')]));}else{_0x5d049c[_0xfa85('0x46')]='';}headers['Authorization']=getAuth(_0x20f40d);return getUser(_0x20f40d,_0x987830[_0xfa85('0x4a')])[_0xfa85('0x16')](function(_0x28939d){_0x7fd8ec=_0x28939d;logger[_0xfa85('0xb')](_0xfa85('0x4b'),_0x7fd8ec['id']);return getEndUser(_0x20f40d,_0x5d049c[_0xfa85('0x4c')],_0x5d049c[_0xfa85('0x4d')]);})[_0xfa85('0x16')](function(_0x23c7e5){_0x3f5f79=_0x23c7e5;logger[_0xfa85('0xb')](_0xfa85('0x4e'),_0x3f5f79['id']);return getTicket(_0x20f40d,_0x7fd8ec,_0x3f5f79,_0x376250,_0x5d049c);})[_0xfa85('0x16')](function(_0x51130f){if(_0x51130f){logger[_0xfa85('0xb')](_0xfa85('0x4f'),_0x51130f['id']);switch(_0x20f40d[_0xfa85('0x35')]){case _0xfa85('0x50'):logger[_0xfa85('0xb')](_0xfa85('0x51'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xfa85('0xd')](_0xfa85('0x52'),_0x20f40d['remoteUri'],_0x7fd8ec['id'],_0x51130f['id']),'method':'POST'});case'newTab':logger[_0xfa85('0xb')](_0xfa85('0x51'),_0xfa85('0x53'));emit(util['format']('user:%s',_0x987830['name']),'trigger:browser:url',{'uri':util['format'](_0xfa85('0x54'),_0x20f40d['remoteUri'][_0xfa85('0x55')](_0xfa85('0x56'),''),_0x51130f['id'])});break;default:logger[_0xfa85('0x57')](_0xfa85('0x51'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xfa85('0x58')](function(_0x27f239){logger[_0xfa85('0x57')](_0xfa85('0x59'),util[_0xfa85('0x5a')](_0x27f239,{'showHidden':!![],'depth':null}));});};exports[_0xfa85('0x5b')]=function(_0x324e5b,_0x128cad,_0x45d586,_0x295f2a,_0x1a5688,_0x39bfc0,_0x534800){var _0x399393,_0x2dc23d;_0x39bfc0[_0xfa85('0x1b')]=intUtil[_0xfa85('0x44')](_0x39bfc0[_0xfa85('0x1b')]);_0x39bfc0['serverUrl']=intUtil[_0xfa85('0x44')](_0x39bfc0[_0xfa85('0x48')]);if(_0x534800&&_0x534800[_0xfa85('0x5c')]&&_0x534800['recordingFormat']!==_0xfa85('0x5d')){logger['info'](_0xfa85('0x5e'),_0xfa85('0x5f'));_0x128cad[_0xfa85('0x46')]=util[_0xfa85('0xd')](_0xfa85('0x47'),_0x39bfc0[_0xfa85('0x48')],_0x128cad[_0xfa85('0x49')],md5(_0x128cad[_0xfa85('0x49')]));}headers[_0xfa85('0x60')]=getAuth(_0x39bfc0);return getUser(_0x39bfc0,_0x295f2a[_0xfa85('0x4a')])[_0xfa85('0x16')](function(_0xe6fdd6){_0x399393=_0xe6fdd6;logger[_0xfa85('0xb')](_0xfa85('0x4b'),_0x399393['id']);return getEndUser(_0x39bfc0,_0x128cad['destcalleridname'],_0x128cad[_0xfa85('0x61')]);})['then'](function(_0x5b093e){_0x2dc23d=_0x5b093e;logger[_0xfa85('0xb')](_0xfa85('0x4e'),_0x2dc23d['id']);return getTicket(_0x39bfc0,_0x399393,_0x2dc23d,_0x45d586,_0x128cad);})[_0xfa85('0x16')](function(_0x34d730){if(_0x34d730){logger[_0xfa85('0xb')](_0xfa85('0x4f'),_0x34d730['id']);switch(_0x39bfc0[_0xfa85('0x35')]){case'integrationTab':logger[_0xfa85('0xb')](_0xfa85('0x5e'),_0xfa85('0x62'));return request({'uri':util[_0xfa85('0xd')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x39bfc0[_0xfa85('0x1b')],_0x399393['id'],_0x34d730['id']),'method':_0xfa85('0xf')});case _0xfa85('0x63'):logger[_0xfa85('0xb')](_0xfa85('0x5e'),_0xfa85('0x53'));emit(util[_0xfa85('0xd')](_0xfa85('0x64'),_0x295f2a[_0xfa85('0x12')]),_0xfa85('0x65'),{'uri':util['format']('%s/agent/tickets/%s',_0x39bfc0[_0xfa85('0x1b')][_0xfa85('0x55')](_0xfa85('0x56'),''),_0x34d730['id'])});break;default:logger[_0xfa85('0x57')]('[OUTBOUND]',_0xfa85('0x66'));}}})[_0xfa85('0x58')](function(_0x529705){logger[_0xfa85('0x57')](_0xfa85('0x67'),util['inspect'](_0x529705,{'showHidden':!![],'depth':null}));});};exports[_0xfa85('0x68')]=function(_0x58a7d1,_0x2b3d40,_0x25f66c,_0x273e4a,_0x4a450c,_0x10bf34){var _0x200f56,_0x31865c;_0x10bf34[_0xfa85('0x1b')]=intUtil[_0xfa85('0x44')](_0x10bf34[_0xfa85('0x1b')]);_0x10bf34[_0xfa85('0x48')]=intUtil['stripTrailingSlash'](_0x10bf34[_0xfa85('0x48')]);if(_0x4a450c&&_0x4a450c['monitor_format']){logger[_0xfa85('0xb')]('['+_0x2b3d40['lastevent'][_0xfa85('0x69')]()+']',_0xfa85('0x5f'));_0x2b3d40[_0xfa85('0x46')]=util[_0xfa85('0xd')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x10bf34[_0xfa85('0x48')],_0x2b3d40[_0xfa85('0x49')],md5(_0x2b3d40[_0xfa85('0x49')]));}else{_0x2b3d40[_0xfa85('0x46')]='';}headers[_0xfa85('0x60')]=getAuth(_0x10bf34);return getUser(_0x10bf34)['then'](function(_0x20c220){_0x200f56=_0x20c220;logger[_0xfa85('0xb')]('The\x20User\x20ID\x20is:',_0x200f56['id']);return getEndUser(_0x10bf34,_0x2b3d40[_0xfa85('0x4c')],_0x2b3d40['calleridnum']);})[_0xfa85('0x16')](function(_0xd567cd){_0x31865c=_0xd567cd;logger[_0xfa85('0xb')]('The\x20Enduser\x20ID\x20is:',_0x31865c['id']);return getTicket(_0x10bf34,_0x200f56,_0x31865c,_0x25f66c,_0x2b3d40);})[_0xfa85('0x16')](function(_0x211ac6){if(_0x211ac6){logger[_0xfa85('0xb')](_0xfa85('0x4f'),_0x211ac6['id']);}})[_0xfa85('0x58')](function(_0x5076e3){logger[_0xfa85('0x57')]('['+_0x2b3d40['lastevent'][_0xfa85('0x69')]()+']'+_0xfa85('0x6a'),util[_0xfa85('0x5a')](_0x5076e3,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0xd245=['./util','../../../../config/environment','../../../../config/logger','zendesk','redis','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','then','count','Agent\x20found!','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','first','Enduser\x20found!','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','username','token','%s/token:%s','toString','[HTTP]','stringify','GET','map','forEach','string','nameField','customField','content','type','idField','variable','variableName','custom_fields','push','customVariable','Variable','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','replace','/api/v2','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','The\x20Ticket\x20ID\x20is:','%s/channels/voice/agents/%d/tickets/%d/display.json','%s/agent/tickets/%s','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','request-promise','md5','ioredis'];(function(_0x9089a8,_0x104a53){var _0x2d9574=function(_0x4a44c0){while(--_0x4a44c0){_0x9089a8['push'](_0x9089a8['shift']());}};_0x2d9574(++_0x104a53);}(_0xd245,0x14d));var _0x5d24=function(_0x53ad58,_0x3fb489){_0x53ad58=_0x53ad58-0x0;var _0x554b03=_0xd245[_0x53ad58];return _0x554b03;};'use strict';var _=require('lodash');var rp=require(_0x5d24('0x0'));var md5=require(_0x5d24('0x1'));var util=require('util');var Redis=require(_0x5d24('0x2'));var intUtil=require(_0x5d24('0x3'));var config=require(_0x5d24('0x4'));var logger=require(_0x5d24('0x5'))(_0x5d24('0x6'));config[_0x5d24('0x7')]=_['defaults'](config[_0x5d24('0x7')],{'host':_0x5d24('0x8'),'port':0x18eb});var io=require(_0x5d24('0x9'))(new Redis(config[_0x5d24('0x7')]));function emit(_0x184701,_0x22da23,_0x780d55){io['to'](_0x184701)[_0x5d24('0xa')](_0x22da23,_0x780d55);}var headers={'Content-Type':'application/json','Accept':_0x5d24('0xb')};function getTicket(_0x582beb,_0x613959,_0xdf32b7,_0x228bd5,_0x5aaf3f){logger[_0x5d24('0xc')](_0x5d24('0xd'));return request({'uri':util[_0x5d24('0xe')](_0x5d24('0xf'),_0x582beb[_0x5d24('0x10')]),'method':_0x5d24('0x11'),'body':{'ticket':_[_0x5d24('0x12')]({'requester_id':_0xdf32b7['id'],'submitter_id':_0x613959?_0x613959['id']:undefined,'assignee_id':_0x613959?_0x613959['id']:undefined,'tags':getTags(_0x228bd5[_0x5d24('0x13')],_0x5d24('0x14')),'subject':intUtil[_0x5d24('0x15')](_0x228bd5[_0x5d24('0x16')],_0x5aaf3f,'\x20'),'description':intUtil['getString'](_0x228bd5[_0x5d24('0x17')],_0x5aaf3f,'\x0a'),'comment':{'public':![],'body':intUtil[_0x5d24('0x15')](_0x228bd5[_0x5d24('0x17')],_0x5aaf3f,'\x0a')}},getCustomFields(_0x228bd5[_0x5d24('0x18')],_0x5aaf3f))}})['then'](function(_0x32c9d7){logger[_0x5d24('0xc')](_0x5d24('0x19'));return _0x32c9d7['ticket'];});}function getUser(_0x276073,_0x341f2a){if(intUtil[_0x5d24('0x1a')](_0x341f2a)){logger[_0x5d24('0xc')](_0x5d24('0x1b'),_0x341f2a);return request({'uri':util['format'](_0x5d24('0x1c'),_0x276073[_0x5d24('0x10')]),'qs':{'query':util[_0x5d24('0xe')]('type:user\x20role:agent\x20email:%s',_0x341f2a)}})[_0x5d24('0x1d')](function(_0x1f2f2f){if(_0x1f2f2f[_0x5d24('0x1e')]){logger[_0x5d24('0xc')](_0x5d24('0x1f'));return _[_0x5d24('0x20')](_0x1f2f2f[_0x5d24('0x21')],{'email':_0x341f2a,'role':_0x5d24('0x22')});}else{logger[_0x5d24('0xc')](_0x5d24('0x23'));return request({'uri':util[_0x5d24('0xe')](_0x5d24('0x24'),_0x276073[_0x5d24('0x10')])})[_0x5d24('0x1d')](function(_0x19b573){logger['info'](_0x5d24('0x25'));return _0x19b573[_0x5d24('0x26')];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x5d24('0xe')](_0x5d24('0x24'),_0x276073[_0x5d24('0x10')])})['then'](function(_0x54f84b){logger[_0x5d24('0xc')](_0x5d24('0x25'));return _0x54f84b[_0x5d24('0x26')];});}}function getEndUser(_0x26bceb,_0x582b36,_0xe74330){logger[_0x5d24('0xc')]('Searching\x20enduser\x20with\x20phone',_0xe74330);return request({'uri':util['format'](_0x5d24('0x1c'),_0x26bceb[_0x5d24('0x10')]),'qs':{'query':util['format'](_0x5d24('0x27'),_0xe74330)}})[_0x5d24('0x1d')](function(_0x4de65a){var _0x491753;if(_0x4de65a['results'][_0x5d24('0x28')]){_0x4de65a['results']=_[_0x5d24('0x29')](_0x4de65a[_0x5d24('0x21')],{'suspended':![],'role':_0x5d24('0x2a')});if(_0x4de65a[_0x5d24('0x21')][_0x5d24('0x28')]){_0x491753=_[_0x5d24('0x2b')](_0x4de65a[_0x5d24('0x21')]);}}if(_0x491753){logger['info'](_0x5d24('0x2c'));return _0x491753;}else{logger[_0x5d24('0xc')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util['format']('%s/users.json',_0x26bceb[_0x5d24('0x10')]),'method':'POST','body':{'user':{'role':_0x5d24('0x2a'),'name':util[_0x5d24('0xe')](_0x5d24('0x2d'),_0x582b36||_0xe74330),'phone':_0xe74330}}})['then'](function(_0x91e10f){logger['info'](_0x5d24('0x2e'));return _0x91e10f[_0x5d24('0x26')];});}});}function getAuth(_0x400df8){var _0x35a445;if(_0x400df8[_0x5d24('0x2f')]===_0x5d24('0x30')){_0x35a445=util[_0x5d24('0xe')](_0x5d24('0x31'),_0x400df8[_0x5d24('0x32')],_0x400df8[_0x5d24('0x30')]);}else if(_0x400df8[_0x5d24('0x2f')]===_0x5d24('0x33')){_0x35a445=util[_0x5d24('0xe')](_0x5d24('0x34'),_0x400df8[_0x5d24('0x32')],_0x400df8[_0x5d24('0x33')]);}return util[_0x5d24('0xe')]('Basic\x20%s',new Buffer(_0x35a445)[_0x5d24('0x35')]('base64'));}function request(_0x358345){logger['debug'](_0x5d24('0x36'),JSON[_0x5d24('0x37')](_0x358345));return rp(_['defaults'](_0x358345,{'method':_0x5d24('0x38'),'headers':headers,'json':!![]}));}function getTags(_0x39a996,_0x10f4a0){var _0x176cbb=[];if(_0x39a996&&_0x39a996['length']>0x0){_0x176cbb=_[_0x5d24('0x39')](_0x39a996,_0x10f4a0);}return _0x176cbb;}function getCustomFields(_0x4dfb8e,_0x1a5864){var _0x566132=[];var _0x2915cf={'custom_fields':[]};if(_0x4dfb8e[_0x5d24('0x28')]>0x0){_[_0x5d24('0x3a')](_0x4dfb8e,function(_0x3693f1){if(_0x3693f1['type']===_0x5d24('0x3b')&&_0x3693f1[_0x5d24('0x3c')]&&!_0x3693f1[_0x5d24('0x3d')]){_0x2915cf[_0x3693f1[_0x5d24('0x3c')]['toLowerCase']()]=_0x3693f1[_0x5d24('0x3e')][_0x5d24('0x35')]();}else if(_0x3693f1[_0x5d24('0x3f')]===_0x5d24('0x3b')&&_0x3693f1[_0x5d24('0x40')]&&_0x3693f1[_0x5d24('0x3d')]){_0x2915cf['custom_fields']['push']({'id':_0x3693f1[_0x5d24('0x40')],'value':_0x3693f1[_0x5d24('0x3e')][_0x5d24('0x35')]()});}else if(_0x3693f1[_0x5d24('0x3f')]===_0x5d24('0x41')&&_0x3693f1[_0x5d24('0x42')]&&_0x3693f1[_0x5d24('0x40')]&&_0x3693f1['customField']){_0x1a5864[_0x3693f1[_0x5d24('0x42')]]&&_0x2915cf[_0x5d24('0x43')][_0x5d24('0x44')]({'id':_0x3693f1[_0x5d24('0x40')],'value':_0x1a5864[_0x3693f1[_0x5d24('0x42')]][_0x5d24('0x35')]()});}else if(_0x3693f1['type']===_0x5d24('0x45')&&_0x3693f1[_0x5d24('0x46')]&&_0x3693f1[_0x5d24('0x46')][_0x5d24('0x14')]&&_0x3693f1['idField']&&_0x3693f1[_0x5d24('0x3d')]){_0x1a5864[_0x3693f1['Variable']['name'][_0x5d24('0x47')]()]&&_0x2915cf[_0x5d24('0x43')][_0x5d24('0x44')]({'id':_0x3693f1['idField'],'value':_0x1a5864[_0x3693f1[_0x5d24('0x46')]['name'][_0x5d24('0x47')]()][_0x5d24('0x35')]()});}});}return _0x2915cf;}exports[_0x5d24('0x48')]=function(_0x4fd259,_0xd683fd,_0xc38a6e,_0x3be121,_0xbe9563,_0x34522f){var _0x407a69,_0x27def5;_0x34522f['remoteUri']=intUtil[_0x5d24('0x49')](_0x34522f['remoteUri']);_0x34522f[_0x5d24('0x4a')]=intUtil['stripTrailingSlash'](_0x34522f[_0x5d24('0x4a')]);if(_0xbe9563&&_0xbe9563[_0x5d24('0x4b')]){logger[_0x5d24('0xc')](_0x5d24('0x4c'),_0x5d24('0x4d'));_0xd683fd[_0x5d24('0x4e')]=util[_0x5d24('0xe')](_0x5d24('0x4f'),_0x34522f[_0x5d24('0x4a')],_0xd683fd[_0x5d24('0x50')],md5(_0xd683fd[_0x5d24('0x50')]));}else{_0xd683fd[_0x5d24('0x4e')]='';}headers[_0x5d24('0x51')]=getAuth(_0x34522f);return getUser(_0x34522f,_0x3be121[_0x5d24('0x52')])[_0x5d24('0x1d')](function(_0x2a6ecc){_0x407a69=_0x2a6ecc;logger[_0x5d24('0xc')](_0x5d24('0x53'),_0x407a69['id']);return getEndUser(_0x34522f,_0xd683fd[_0x5d24('0x54')],_0xd683fd[_0x5d24('0x55')]);})[_0x5d24('0x1d')](function(_0x2d5893){_0x27def5=_0x2d5893;logger['info'](_0x5d24('0x56'),_0x27def5['id']);return getTicket(_0x34522f,_0x407a69,_0x27def5,_0xc38a6e,_0xd683fd);})[_0x5d24('0x1d')](function(_0x416f4d){if(_0x416f4d){logger[_0x5d24('0xc')]('The\x20Ticket\x20ID\x20is:',_0x416f4d['id']);switch(_0x34522f[_0x5d24('0x3f')]){case _0x5d24('0x57'):logger[_0x5d24('0xc')](_0x5d24('0x4c'),_0x5d24('0x58'));return request({'uri':util[_0x5d24('0xe')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x34522f[_0x5d24('0x10')],_0x407a69['id'],_0x416f4d['id']),'method':'POST'});case _0x5d24('0x59'):logger['info']('[QUEUE]',_0x5d24('0x5a'));emit(util[_0x5d24('0xe')](_0x5d24('0x5b'),_0x3be121[_0x5d24('0x14')]),_0x5d24('0x5c'),{'uri':util[_0x5d24('0xe')]('%s/agent/tickets/%s',_0x34522f[_0x5d24('0x10')][_0x5d24('0x5d')](_0x5d24('0x5e'),''),_0x416f4d['id'])});break;default:logger[_0x5d24('0x5f')](_0x5d24('0x4c'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x5d24('0x60')](function(_0x291ca5){logger['error'](_0x5d24('0x61'),util[_0x5d24('0x62')](_0x291ca5,{'showHidden':!![],'depth':null}));});};exports[_0x5d24('0x63')]=function(_0x51e317,_0x2ffa00,_0x85341d,_0x2960c2,_0x3b8ab4,_0x55e393,_0x52b13e){var _0xed52c5,_0xeeecf4;_0x55e393[_0x5d24('0x10')]=intUtil[_0x5d24('0x49')](_0x55e393[_0x5d24('0x10')]);_0x55e393[_0x5d24('0x4a')]=intUtil[_0x5d24('0x49')](_0x55e393['serverUrl']);if(_0x52b13e&&_0x52b13e[_0x5d24('0x64')]&&_0x52b13e[_0x5d24('0x64')]!==_0x5d24('0x65')){logger['info'](_0x5d24('0x66'),_0x5d24('0x4d'));_0x2ffa00[_0x5d24('0x4e')]=util[_0x5d24('0xe')](_0x5d24('0x4f'),_0x55e393[_0x5d24('0x4a')],_0x2ffa00[_0x5d24('0x50')],md5(_0x2ffa00[_0x5d24('0x50')]));}headers[_0x5d24('0x51')]=getAuth(_0x55e393);return getUser(_0x55e393,_0x2960c2[_0x5d24('0x52')])[_0x5d24('0x1d')](function(_0x2e529b){_0xed52c5=_0x2e529b;logger[_0x5d24('0xc')](_0x5d24('0x53'),_0xed52c5['id']);return getEndUser(_0x55e393,_0x2ffa00[_0x5d24('0x67')],_0x2ffa00['destcalleridnum']);})[_0x5d24('0x1d')](function(_0x3ce2b7){_0xeeecf4=_0x3ce2b7;logger[_0x5d24('0xc')](_0x5d24('0x56'),_0xeeecf4['id']);return getTicket(_0x55e393,_0xed52c5,_0xeeecf4,_0x85341d,_0x2ffa00);})[_0x5d24('0x1d')](function(_0xb0f9c6){if(_0xb0f9c6){logger['info'](_0x5d24('0x68'),_0xb0f9c6['id']);switch(_0x55e393[_0x5d24('0x3f')]){case _0x5d24('0x57'):logger[_0x5d24('0xc')](_0x5d24('0x66'),_0x5d24('0x58'));return request({'uri':util[_0x5d24('0xe')](_0x5d24('0x69'),_0x55e393[_0x5d24('0x10')],_0xed52c5['id'],_0xb0f9c6['id']),'method':_0x5d24('0x11')});case _0x5d24('0x59'):logger[_0x5d24('0xc')](_0x5d24('0x66'),_0x5d24('0x5a'));emit(util[_0x5d24('0xe')](_0x5d24('0x5b'),_0x2960c2[_0x5d24('0x14')]),_0x5d24('0x5c'),{'uri':util[_0x5d24('0xe')](_0x5d24('0x6a'),_0x55e393['remoteUri']['replace']('/api/v2',''),_0xb0f9c6['id'])});break;default:logger['error'](_0x5d24('0x66'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})['catch'](function(_0x40f306){logger[_0x5d24('0x5f')](_0x5d24('0x6b'),util['inspect'](_0x40f306,{'showHidden':!![],'depth':null}));});};exports[_0x5d24('0x6c')]=function(_0x5747b3,_0x7de1dc,_0xb96531,_0x37b028,_0x121a49,_0x351810){var _0x37b0da,_0x4a861f;_0x351810[_0x5d24('0x10')]=intUtil[_0x5d24('0x49')](_0x351810[_0x5d24('0x10')]);_0x351810[_0x5d24('0x4a')]=intUtil['stripTrailingSlash'](_0x351810[_0x5d24('0x4a')]);if(_0x121a49&&_0x121a49[_0x5d24('0x4b')]){logger[_0x5d24('0xc')]('['+_0x7de1dc[_0x5d24('0x6d')][_0x5d24('0x6e')]()+']','Recording\x20is\x20enabled!');_0x7de1dc[_0x5d24('0x4e')]=util[_0x5d24('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x351810[_0x5d24('0x4a')],_0x7de1dc[_0x5d24('0x50')],md5(_0x7de1dc[_0x5d24('0x50')]));}else{_0x7de1dc[_0x5d24('0x4e')]='';}headers[_0x5d24('0x51')]=getAuth(_0x351810);return getUser(_0x351810)['then'](function(_0x34b2b8){_0x37b0da=_0x34b2b8;logger[_0x5d24('0xc')](_0x5d24('0x53'),_0x37b0da['id']);return getEndUser(_0x351810,_0x7de1dc['calleridname'],_0x7de1dc[_0x5d24('0x55')]);})[_0x5d24('0x1d')](function(_0x1ab047){_0x4a861f=_0x1ab047;logger['info']('The\x20Enduser\x20ID\x20is:',_0x4a861f['id']);return getTicket(_0x351810,_0x37b0da,_0x4a861f,_0xb96531,_0x7de1dc);})[_0x5d24('0x1d')](function(_0x59771e){if(_0x59771e){logger[_0x5d24('0xc')](_0x5d24('0x68'),_0x59771e['id']);}})[_0x5d24('0x60')](function(_0x27e391){logger['error']('['+_0x7de1dc['lastevent'][_0x5d24('0x6e')]()+']'+_0x5d24('0x6f'),util[_0x5d24('0x62')](_0x27e391,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff