// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xef67=['/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','Authorization','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','trigger:browser:url','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','toUpperCase','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','calleridnum','lastevent','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','ioredis','../../../../config/environment','../../../../config/logger','redis','defaults','socket.io-emitter','emit','application/json','info','%s/tickets.json','remoteUri','POST','merge','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','format','%s/search.json','type:user\x20role:agent\x20email:%s','Agent\x20found!','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','results','filter','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','password','username','%s/token:%s','token','Basic\x20%s','toString','base64','debug','stringify','GET','forEach','string','type','customField','nameField','toLowerCase','content','includes','picklist','idField','push','variable','variableName','custom_fields','customVariable','Variable','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','uniqueid','recordingURL','email','calleridname','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','replace'];(function(_0x3e112d,_0x2bb132){var _0x531c31=function(_0x1954bc){while(--_0x1954bc){_0x3e112d['push'](_0x3e112d['shift']());}};_0x531c31(++_0x2bb132);}(_0xef67,0x1ec));var _0x7ef6=function(_0x4d7a70,_0x2d3bfa){_0x4d7a70=_0x4d7a70-0x0;var _0x3aafbb=_0xef67[_0x4d7a70];return _0x3aafbb;};'use strict';var _=require(_0x7ef6('0x0'));var rp=require(_0x7ef6('0x1'));var md5=require(_0x7ef6('0x2'));var util=require(_0x7ef6('0x3'));var Redis=require(_0x7ef6('0x4'));var intUtil=require('./util');var config=require(_0x7ef6('0x5'));var logger=require(_0x7ef6('0x6'))('zendesk');config[_0x7ef6('0x7')]=_[_0x7ef6('0x8')](config[_0x7ef6('0x7')],{'host':'localhost','port':0x18eb});var io=require(_0x7ef6('0x9'))(new Redis(config['redis']));function emit(_0x45947b,_0x2a7ddb,_0x5606b2){io['to'](_0x45947b)[_0x7ef6('0xa')](_0x2a7ddb,_0x5606b2);}var headers={'Content-Type':'application/json','Accept':_0x7ef6('0xb')};function getTicket(_0x5f282d,_0x50bbba,_0x203f45,_0x171697,_0x4784ad){logger[_0x7ef6('0xc')]('Creating\x20new\x20ticket...');return request({'uri':util['format'](_0x7ef6('0xd'),_0x5f282d[_0x7ef6('0xe')]),'method':_0x7ef6('0xf'),'body':{'ticket':_[_0x7ef6('0x10')]({'requester_id':_0x203f45['id'],'submitter_id':_0x50bbba?_0x50bbba['id']:undefined,'assignee_id':_0x50bbba?_0x50bbba['id']:undefined,'tags':getTags(_0x171697['Tags'],_0x7ef6('0x11')),'subject':intUtil[_0x7ef6('0x12')](_0x171697[_0x7ef6('0x13')],_0x4784ad,'\x20'),'description':intUtil[_0x7ef6('0x12')](_0x171697[_0x7ef6('0x14')],_0x4784ad,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x171697[_0x7ef6('0x14')],_0x4784ad,'\x0a')}},getCustomFields(_0x171697[_0x7ef6('0x15')],_0x4784ad))}})[_0x7ef6('0x16')](function(_0x401397){logger['info'](_0x7ef6('0x17'));return _0x401397[_0x7ef6('0x18')];});}function getUser(_0x13749e,_0x760f29){if(intUtil[_0x7ef6('0x19')](_0x760f29)){logger[_0x7ef6('0xc')](_0x7ef6('0x1a'),_0x760f29);return request({'uri':util[_0x7ef6('0x1b')](_0x7ef6('0x1c'),_0x13749e[_0x7ef6('0xe')]),'qs':{'query':util[_0x7ef6('0x1b')](_0x7ef6('0x1d'),_0x760f29)}})[_0x7ef6('0x16')](function(_0x30db3a){if(_0x30db3a['count']){logger[_0x7ef6('0xc')](_0x7ef6('0x1e'));return _[_0x7ef6('0x1f')](_0x30db3a['results'],{'email':_0x760f29,'role':_0x7ef6('0x20')});}else{logger['info'](_0x7ef6('0x21'));return request({'uri':util[_0x7ef6('0x1b')](_0x7ef6('0x22'),_0x13749e['remoteUri'])})[_0x7ef6('0x16')](function(_0x400d17){logger['info'](_0x7ef6('0x23'));return _0x400d17[_0x7ef6('0x24')];});}});}else{logger[_0x7ef6('0xc')](_0x7ef6('0x21'));return request({'uri':util['format'](_0x7ef6('0x22'),_0x13749e['remoteUri'])})['then'](function(_0x8a8abe){logger['info'](_0x7ef6('0x23'));return _0x8a8abe[_0x7ef6('0x24')];});}}function getEndUser(_0x154d13,_0x21b7b2,_0x2c705d){logger[_0x7ef6('0xc')](_0x7ef6('0x25'),_0x2c705d);return request({'uri':util[_0x7ef6('0x1b')](_0x7ef6('0x1c'),_0x154d13[_0x7ef6('0xe')]),'qs':{'query':util[_0x7ef6('0x1b')](_0x7ef6('0x26'),_0x2c705d)}})['then'](function(_0x4c8b63){var _0x361ecb;if(_0x4c8b63['results'][_0x7ef6('0x27')]){_0x4c8b63[_0x7ef6('0x28')]=_[_0x7ef6('0x29')](_0x4c8b63[_0x7ef6('0x28')],{'suspended':![],'role':_0x7ef6('0x2a')});if(_0x4c8b63[_0x7ef6('0x28')]['length']){_0x361ecb=_[_0x7ef6('0x2b')](_0x4c8b63[_0x7ef6('0x28')]);}}if(_0x361ecb){logger[_0x7ef6('0xc')](_0x7ef6('0x2c'));return _0x361ecb;}else{logger[_0x7ef6('0xc')](_0x7ef6('0x2d'));return request({'uri':util[_0x7ef6('0x1b')](_0x7ef6('0x2e'),_0x154d13[_0x7ef6('0xe')]),'method':_0x7ef6('0xf'),'body':{'user':{'role':_0x7ef6('0x2a'),'name':util['format'](_0x7ef6('0x2f'),_0x21b7b2||_0x2c705d),'phone':_0x2c705d}}})[_0x7ef6('0x16')](function(_0x1e99c0){logger[_0x7ef6('0xc')](_0x7ef6('0x30'));return _0x1e99c0[_0x7ef6('0x24')];});}});}function getAuth(_0x3f5993){var _0x58857a;if(_0x3f5993[_0x7ef6('0x31')]===_0x7ef6('0x32')){_0x58857a=util['format']('%s:%s',_0x3f5993[_0x7ef6('0x33')],_0x3f5993['password']);}else if(_0x3f5993[_0x7ef6('0x31')]==='token'){_0x58857a=util[_0x7ef6('0x1b')](_0x7ef6('0x34'),_0x3f5993['username'],_0x3f5993[_0x7ef6('0x35')]);}return util[_0x7ef6('0x1b')](_0x7ef6('0x36'),new Buffer(_0x58857a)[_0x7ef6('0x37')](_0x7ef6('0x38')));}function request(_0xada8f1){logger[_0x7ef6('0x39')]('[HTTP]',JSON[_0x7ef6('0x3a')](_0xada8f1));return rp(_[_0x7ef6('0x8')](_0xada8f1,{'method':_0x7ef6('0x3b'),'headers':headers,'json':!![]}));}function getTags(_0x3333ab,_0x4685a5){var _0x4cf4fa=[];if(_0x3333ab&&_0x3333ab['length']>0x0){_0x4cf4fa=_['map'](_0x3333ab,_0x4685a5);}return _0x4cf4fa;}function getCustomFields(_0x493dd1,_0x1ef610){var _0x31cbab=[];var _0x3f0a43={'custom_fields':[]};if(_0x493dd1[_0x7ef6('0x27')]>0x0){_[_0x7ef6('0x3c')](_0x493dd1,function(_0xd8fb69){if(_['includes']([_0x7ef6('0x3d'),'picklist'],_0xd8fb69[_0x7ef6('0x3e')])&&_0xd8fb69['nameField']&&!_0xd8fb69[_0x7ef6('0x3f')]){_0x3f0a43[_0xd8fb69[_0x7ef6('0x40')][_0x7ef6('0x41')]()]=_0xd8fb69[_0x7ef6('0x42')][_0x7ef6('0x37')]();}else if(_[_0x7ef6('0x43')]([_0x7ef6('0x3d'),_0x7ef6('0x44')],_0xd8fb69['type'])&&_0xd8fb69[_0x7ef6('0x45')]&&_0xd8fb69[_0x7ef6('0x3f')]){_0x3f0a43['custom_fields'][_0x7ef6('0x46')]({'id':_0xd8fb69[_0x7ef6('0x45')],'value':_0xd8fb69['content'][_0x7ef6('0x37')]()});}else if(_0xd8fb69[_0x7ef6('0x3e')]===_0x7ef6('0x47')&&_0xd8fb69[_0x7ef6('0x48')]&&_0xd8fb69[_0x7ef6('0x45')]&&_0xd8fb69[_0x7ef6('0x3f')]){_0x1ef610[_0xd8fb69['variableName']]&&_0x3f0a43[_0x7ef6('0x49')][_0x7ef6('0x46')]({'id':_0xd8fb69[_0x7ef6('0x45')],'value':_0x1ef610[_0xd8fb69[_0x7ef6('0x48')]]['toString']()});}else if(_0xd8fb69[_0x7ef6('0x3e')]===_0x7ef6('0x4a')&&_0xd8fb69[_0x7ef6('0x4b')]&&_0xd8fb69[_0x7ef6('0x4b')][_0x7ef6('0x11')]&&_0xd8fb69[_0x7ef6('0x45')]&&_0xd8fb69['customField']){_0x1ef610[_0xd8fb69[_0x7ef6('0x4b')][_0x7ef6('0x11')][_0x7ef6('0x41')]()]&&_0x3f0a43[_0x7ef6('0x49')][_0x7ef6('0x46')]({'id':_0xd8fb69[_0x7ef6('0x45')],'value':_0x1ef610[_0xd8fb69[_0x7ef6('0x4b')][_0x7ef6('0x11')][_0x7ef6('0x41')]()][_0x7ef6('0x37')]()});}});}return _0x3f0a43;}exports['queue']=function(_0x40a62e,_0x1c6cba,_0xb85f5d,_0x528586,_0x13e2ab,_0x16ff12){var _0x2dd6c8,_0x52e173;_0x16ff12[_0x7ef6('0xe')]=intUtil[_0x7ef6('0x4c')](_0x16ff12[_0x7ef6('0xe')]);_0x16ff12['serverUrl']=intUtil[_0x7ef6('0x4c')](_0x16ff12[_0x7ef6('0x4d')]);if(_0x13e2ab&&_0x13e2ab[_0x7ef6('0x4e')]){logger[_0x7ef6('0xc')](_0x7ef6('0x4f'),_0x7ef6('0x50'));_0x1c6cba['recordingURL']=util[_0x7ef6('0x1b')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x16ff12['serverUrl'],_0x1c6cba[_0x7ef6('0x51')],md5(_0x1c6cba['uniqueid']));}else{_0x1c6cba[_0x7ef6('0x52')]='';}headers['Authorization']=getAuth(_0x16ff12);return getUser(_0x16ff12,_0x528586[_0x7ef6('0x53')])[_0x7ef6('0x16')](function(_0x3f30fb){_0x2dd6c8=_0x3f30fb;logger[_0x7ef6('0xc')]('The\x20User\x20ID\x20is:',_0x2dd6c8['id']);return getEndUser(_0x16ff12,_0x1c6cba[_0x7ef6('0x54')],_0x1c6cba['calleridnum']);})[_0x7ef6('0x16')](function(_0x2a4ecf){_0x52e173=_0x2a4ecf;logger[_0x7ef6('0xc')]('The\x20Enduser\x20ID\x20is:',_0x52e173['id']);return getTicket(_0x16ff12,_0x2dd6c8,_0x52e173,_0xb85f5d,_0x1c6cba);})[_0x7ef6('0x16')](function(_0x3d2518){if(_0x3d2518){logger[_0x7ef6('0xc')]('The\x20Ticket\x20ID\x20is:',_0x3d2518['id']);switch(_0x16ff12['type']){case _0x7ef6('0x55'):logger[_0x7ef6('0xc')](_0x7ef6('0x4f'),_0x7ef6('0x56'));return request({'uri':util['format'](_0x7ef6('0x57'),_0x16ff12[_0x7ef6('0xe')],_0x2dd6c8['id'],_0x3d2518['id']),'method':_0x7ef6('0xf')});case _0x7ef6('0x58'):logger[_0x7ef6('0xc')]('[QUEUE]',_0x7ef6('0x59'));emit(util[_0x7ef6('0x1b')](_0x7ef6('0x5a'),_0x528586[_0x7ef6('0x11')]),'trigger:browser:url',{'uri':util[_0x7ef6('0x1b')](_0x7ef6('0x5b'),_0x16ff12[_0x7ef6('0xe')][_0x7ef6('0x5c')](_0x7ef6('0x5d'),''),_0x3d2518['id'])});break;default:logger[_0x7ef6('0x5e')](_0x7ef6('0x4f'),_0x7ef6('0x5f'));}}})[_0x7ef6('0x60')](function(_0x379f97){logger['error'](_0x7ef6('0x61'),util[_0x7ef6('0x62')](_0x379f97,{'showHidden':!![],'depth':null}));});};exports[_0x7ef6('0x63')]=function(_0x3d28ab,_0x1623f9,_0x29f3bc,_0x5522f4,_0x24faf0,_0x5dc105,_0x461082){var _0x57b710,_0x3d1abd;_0x5dc105[_0x7ef6('0xe')]=intUtil[_0x7ef6('0x4c')](_0x5dc105['remoteUri']);_0x5dc105[_0x7ef6('0x4d')]=intUtil[_0x7ef6('0x4c')](_0x5dc105[_0x7ef6('0x4d')]);if(_0x461082&&_0x461082[_0x7ef6('0x64')]&&_0x461082[_0x7ef6('0x64')]!==_0x7ef6('0x65')){logger[_0x7ef6('0xc')]('[OUTBOUND]',_0x7ef6('0x50'));_0x1623f9[_0x7ef6('0x52')]=util[_0x7ef6('0x1b')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x5dc105[_0x7ef6('0x4d')],_0x1623f9[_0x7ef6('0x51')],md5(_0x1623f9[_0x7ef6('0x51')]));}headers[_0x7ef6('0x66')]=getAuth(_0x5dc105);return getUser(_0x5dc105,_0x5522f4['email'])[_0x7ef6('0x16')](function(_0x68bbe1){_0x57b710=_0x68bbe1;logger[_0x7ef6('0xc')](_0x7ef6('0x67'),_0x57b710['id']);return getEndUser(_0x5dc105,_0x1623f9[_0x7ef6('0x68')],_0x1623f9[_0x7ef6('0x69')]);})[_0x7ef6('0x16')](function(_0x437812){_0x3d1abd=_0x437812;logger['info'](_0x7ef6('0x6a'),_0x3d1abd['id']);return getTicket(_0x5dc105,_0x57b710,_0x3d1abd,_0x29f3bc,_0x1623f9);})['then'](function(_0x1867d0){if(_0x1867d0){logger['info'](_0x7ef6('0x6b'),_0x1867d0['id']);switch(_0x5dc105[_0x7ef6('0x3e')]){case'integrationTab':logger['info'](_0x7ef6('0x6c'),_0x7ef6('0x56'));return request({'uri':util[_0x7ef6('0x1b')](_0x7ef6('0x57'),_0x5dc105[_0x7ef6('0xe')],_0x57b710['id'],_0x1867d0['id']),'method':_0x7ef6('0xf')});case'newTab':logger[_0x7ef6('0xc')](_0x7ef6('0x6c'),_0x7ef6('0x59'));emit(util[_0x7ef6('0x1b')](_0x7ef6('0x5a'),_0x5522f4['name']),_0x7ef6('0x6d'),{'uri':util[_0x7ef6('0x1b')]('%s/agent/tickets/%s',_0x5dc105[_0x7ef6('0xe')][_0x7ef6('0x5c')](_0x7ef6('0x5d'),''),_0x1867d0['id'])});break;default:logger[_0x7ef6('0x5e')]('[OUTBOUND]',_0x7ef6('0x5f'));}}})[_0x7ef6('0x60')](function(_0x419422){logger[_0x7ef6('0x5e')](_0x7ef6('0x6e'),util['inspect'](_0x419422,{'showHidden':!![],'depth':null}));});};exports[_0x7ef6('0x6f')]=function(_0x586e09,_0x4f46c6,_0x395adf,_0x19f968,_0x5b2eec,_0x4f7c92){var _0x1f81c3,_0x171bfe;_0x4f7c92[_0x7ef6('0xe')]=intUtil[_0x7ef6('0x4c')](_0x4f7c92[_0x7ef6('0xe')]);_0x4f7c92[_0x7ef6('0x4d')]=intUtil['stripTrailingSlash'](_0x4f7c92['serverUrl']);if(_0x5b2eec&&_0x5b2eec[_0x7ef6('0x4e')]){logger[_0x7ef6('0xc')]('['+_0x4f46c6['lastevent'][_0x7ef6('0x70')]()+']',_0x7ef6('0x50'));_0x4f46c6[_0x7ef6('0x52')]=util[_0x7ef6('0x1b')](_0x7ef6('0x71'),_0x4f7c92[_0x7ef6('0x4d')],_0x4f46c6[_0x7ef6('0x51')],md5(_0x4f46c6['uniqueid']));}else{_0x4f46c6[_0x7ef6('0x52')]='';}headers['Authorization']=getAuth(_0x4f7c92);return getUser(_0x4f7c92)[_0x7ef6('0x16')](function(_0x594a9f){_0x1f81c3=_0x594a9f;logger[_0x7ef6('0xc')](_0x7ef6('0x67'),_0x1f81c3['id']);return getEndUser(_0x4f7c92,_0x4f46c6[_0x7ef6('0x54')],_0x4f46c6[_0x7ef6('0x72')]);})[_0x7ef6('0x16')](function(_0x341d6e){_0x171bfe=_0x341d6e;logger[_0x7ef6('0xc')](_0x7ef6('0x6a'),_0x171bfe['id']);return getTicket(_0x4f7c92,_0x1f81c3,_0x171bfe,_0x395adf,_0x4f46c6);})[_0x7ef6('0x16')](function(_0x57ed9d){if(_0x57ed9d){logger[_0x7ef6('0xc')](_0x7ef6('0x6b'),_0x57ed9d['id']);}})['catch'](function(_0x184f4c){logger[_0x7ef6('0x5e')]('['+_0x4f46c6[_0x7ef6('0x73')][_0x7ef6('0x70')]()+']'+_0x7ef6('0x74'),util[_0x7ef6('0x62')](_0x184f4c,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x6d4c=['./util','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','info','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','Tags','getString','Subjects','Descriptions','then','ticket','validateEmail','Getting\x20agent\x20with\x20email','remoteUri','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','results','agent','Admin\x20account\x20selected.','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user','Searching\x20enduser\x20with\x20phone','%s/search.json','length','filter','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','end-user','Enduser\x20created.','authType','password','token','%s/token:%s','username','Basic\x20%s','base64','debug','[HTTP]','stringify','map','picklist','type','nameField','customField','toLowerCase','includes','string','idField','push','toString','variableName','custom_fields','Variable','name','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','email','destcalleridname','destcalleridnum','[OUTBOUND]','trigger:browser:url','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','unmanaged','lastevent','toUpperCase','request-promise','md5','util','ioredis'];(function(_0x7ceeac,_0x1c9973){var _0x330ac0=function(_0x54e645){while(--_0x54e645){_0x7ceeac['push'](_0x7ceeac['shift']());}};_0x330ac0(++_0x1c9973);}(_0x6d4c,0x1a8));var _0xc6d4=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x6d4c[_0x3dd15e];return _0x231fd0;};'use strict';var _=require('lodash');var rp=require(_0xc6d4('0x0'));var md5=require(_0xc6d4('0x1'));var util=require(_0xc6d4('0x2'));var Redis=require(_0xc6d4('0x3'));var intUtil=require(_0xc6d4('0x4'));var config=require('../../../../config/environment');var logger=require(_0xc6d4('0x5'))(_0xc6d4('0x6'));config[_0xc6d4('0x7')]=_[_0xc6d4('0x8')](config[_0xc6d4('0x7')],{'host':_0xc6d4('0x9'),'port':0x18eb});var io=require(_0xc6d4('0xa'))(new Redis(config[_0xc6d4('0x7')]));function emit(_0x41d457,_0xe327e9,_0x418022){io['to'](_0x41d457)['emit'](_0xe327e9,_0x418022);}var headers={'Content-Type':'application/json','Accept':'application/json'};function getTicket(_0x50c588,_0x5b7f85,_0x5d174c,_0x204acb,_0x2fa2e0){logger[_0xc6d4('0xb')](_0xc6d4('0xc'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0xe'),_0x50c588['remoteUri']),'method':_0xc6d4('0xf'),'body':{'ticket':_['merge']({'requester_id':_0x5d174c['id'],'submitter_id':_0x5b7f85?_0x5b7f85['id']:undefined,'assignee_id':_0x5b7f85?_0x5b7f85['id']:undefined,'tags':getTags(_0x204acb[_0xc6d4('0x10')],'name'),'subject':intUtil[_0xc6d4('0x11')](_0x204acb[_0xc6d4('0x12')],_0x2fa2e0,'\x20'),'description':intUtil[_0xc6d4('0x11')](_0x204acb[_0xc6d4('0x13')],_0x2fa2e0,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x204acb[_0xc6d4('0x13')],_0x2fa2e0,'\x0a')}},getCustomFields(_0x204acb['Fields'],_0x2fa2e0))}})[_0xc6d4('0x14')](function(_0x59c798){logger[_0xc6d4('0xb')]('Ticket\x20created!');return _0x59c798[_0xc6d4('0x15')];});}function getUser(_0x313ac1,_0x1ae2a6){if(intUtil[_0xc6d4('0x16')](_0x1ae2a6)){logger[_0xc6d4('0xb')](_0xc6d4('0x17'),_0x1ae2a6);return request({'uri':util[_0xc6d4('0xd')]('%s/search.json',_0x313ac1[_0xc6d4('0x18')]),'qs':{'query':util[_0xc6d4('0xd')](_0xc6d4('0x19'),_0x1ae2a6)}})['then'](function(_0x273f8b){if(_0x273f8b[_0xc6d4('0x1a')]){logger[_0xc6d4('0xb')](_0xc6d4('0x1b'));return _[_0xc6d4('0x1c')](_0x273f8b[_0xc6d4('0x1d')],{'email':_0x1ae2a6,'role':_0xc6d4('0x1e')});}else{logger[_0xc6d4('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xc6d4('0xd')]('%s/users/me.json',_0x313ac1['remoteUri'])})[_0xc6d4('0x14')](function(_0x52619f){logger[_0xc6d4('0xb')](_0xc6d4('0x1f'));return _0x52619f['user'];});}});}else{logger[_0xc6d4('0xb')](_0xc6d4('0x20'));return request({'uri':util['format'](_0xc6d4('0x21'),_0x313ac1[_0xc6d4('0x18')])})['then'](function(_0x27c9ec){logger[_0xc6d4('0xb')](_0xc6d4('0x1f'));return _0x27c9ec[_0xc6d4('0x22')];});}}function getEndUser(_0x105949,_0x5eb2d8,_0xad9a3f){logger['info'](_0xc6d4('0x23'),_0xad9a3f);return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x24'),_0x105949[_0xc6d4('0x18')]),'qs':{'query':util[_0xc6d4('0xd')]('type:user\x20role:end-user\x20phone:%s',_0xad9a3f)}})[_0xc6d4('0x14')](function(_0x5ea640){var _0x209c67;if(_0x5ea640[_0xc6d4('0x1d')][_0xc6d4('0x25')]){_0x5ea640[_0xc6d4('0x1d')]=_[_0xc6d4('0x26')](_0x5ea640[_0xc6d4('0x1d')],{'suspended':![],'role':'end-user'});if(_0x5ea640[_0xc6d4('0x1d')][_0xc6d4('0x25')]){_0x209c67=_[_0xc6d4('0x27')](_0x5ea640[_0xc6d4('0x1d')]);}}if(_0x209c67){logger[_0xc6d4('0xb')](_0xc6d4('0x28'));return _0x209c67;}else{logger['info'](_0xc6d4('0x29'));return request({'uri':util[_0xc6d4('0xd')]('%s/users.json',_0x105949[_0xc6d4('0x18')]),'method':_0xc6d4('0xf'),'body':{'user':{'role':_0xc6d4('0x2a'),'name':util[_0xc6d4('0xd')]('Caller\x20-\x20%s',_0x5eb2d8||_0xad9a3f),'phone':_0xad9a3f}}})[_0xc6d4('0x14')](function(_0x5a265d){logger[_0xc6d4('0xb')](_0xc6d4('0x2b'));return _0x5a265d['user'];});}});}function getAuth(_0x3cef98){var _0x3d46b5;if(_0x3cef98[_0xc6d4('0x2c')]===_0xc6d4('0x2d')){_0x3d46b5=util[_0xc6d4('0xd')]('%s:%s',_0x3cef98['username'],_0x3cef98[_0xc6d4('0x2d')]);}else if(_0x3cef98[_0xc6d4('0x2c')]===_0xc6d4('0x2e')){_0x3d46b5=util[_0xc6d4('0xd')](_0xc6d4('0x2f'),_0x3cef98[_0xc6d4('0x30')],_0x3cef98[_0xc6d4('0x2e')]);}return util['format'](_0xc6d4('0x31'),new Buffer(_0x3d46b5)['toString'](_0xc6d4('0x32')));}function request(_0x1278de){logger[_0xc6d4('0x33')](_0xc6d4('0x34'),JSON[_0xc6d4('0x35')](_0x1278de));return rp(_[_0xc6d4('0x8')](_0x1278de,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x4c9b8d,_0x5b60fe){var _0x41923b=[];if(_0x4c9b8d&&_0x4c9b8d[_0xc6d4('0x25')]>0x0){_0x41923b=_[_0xc6d4('0x36')](_0x4c9b8d,_0x5b60fe);}return _0x41923b;}function getCustomFields(_0x15e194,_0x1011ac){var _0x298dbc=[];var _0x4762e0={'custom_fields':[]};if(_0x15e194['length']>0x0){_['forEach'](_0x15e194,function(_0x12ef96){if(_['includes'](['string',_0xc6d4('0x37')],_0x12ef96[_0xc6d4('0x38')])&&_0x12ef96[_0xc6d4('0x39')]&&!_0x12ef96[_0xc6d4('0x3a')]){_0x4762e0[_0x12ef96[_0xc6d4('0x39')][_0xc6d4('0x3b')]()]=_0x12ef96['content']['toString']();}else if(_[_0xc6d4('0x3c')]([_0xc6d4('0x3d'),'picklist'],_0x12ef96[_0xc6d4('0x38')])&&_0x12ef96[_0xc6d4('0x3e')]&&_0x12ef96['customField']){_0x4762e0['custom_fields'][_0xc6d4('0x3f')]({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x12ef96['content'][_0xc6d4('0x40')]()});}else if(_0x12ef96[_0xc6d4('0x38')]==='variable'&&_0x12ef96[_0xc6d4('0x41')]&&_0x12ef96[_0xc6d4('0x3e')]&&_0x12ef96[_0xc6d4('0x3a')]){_0x1011ac[_0x12ef96[_0xc6d4('0x41')]]&&_0x4762e0[_0xc6d4('0x42')][_0xc6d4('0x3f')]({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x1011ac[_0x12ef96[_0xc6d4('0x41')]][_0xc6d4('0x40')]()});}else if(_0x12ef96[_0xc6d4('0x38')]==='customVariable'&&_0x12ef96[_0xc6d4('0x43')]&&_0x12ef96[_0xc6d4('0x43')][_0xc6d4('0x44')]&&_0x12ef96['idField']&&_0x12ef96[_0xc6d4('0x3a')]){_0x1011ac[_0x12ef96['Variable'][_0xc6d4('0x44')][_0xc6d4('0x3b')]()]&&_0x4762e0[_0xc6d4('0x42')]['push']({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x1011ac[_0x12ef96[_0xc6d4('0x43')][_0xc6d4('0x44')]['toLowerCase']()][_0xc6d4('0x40')]()});}});}return _0x4762e0;}exports['queue']=function(_0x14b9a6,_0x21d111,_0x5bdeec,_0x4838cc,_0x2629c4,_0x54f6f4){var _0x35efa5,_0x5b50c2;_0x54f6f4[_0xc6d4('0x18')]=intUtil['stripTrailingSlash'](_0x54f6f4[_0xc6d4('0x18')]);_0x54f6f4['serverUrl']=intUtil[_0xc6d4('0x45')](_0x54f6f4[_0xc6d4('0x46')]);if(_0x2629c4&&_0x2629c4[_0xc6d4('0x47')]){logger[_0xc6d4('0xb')](_0xc6d4('0x48'),_0xc6d4('0x49'));_0x21d111[_0xc6d4('0x4a')]=util['format'](_0xc6d4('0x4b'),_0x54f6f4[_0xc6d4('0x46')],_0x21d111[_0xc6d4('0x4c')],md5(_0x21d111[_0xc6d4('0x4c')]));}else{_0x21d111['recordingURL']='';}headers[_0xc6d4('0x4d')]=getAuth(_0x54f6f4);return getUser(_0x54f6f4,_0x4838cc['email'])[_0xc6d4('0x14')](function(_0x51f0dd){_0x35efa5=_0x51f0dd;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x35efa5['id']);return getEndUser(_0x54f6f4,_0x21d111[_0xc6d4('0x4f')],_0x21d111[_0xc6d4('0x50')]);})[_0xc6d4('0x14')](function(_0x5c0777){_0x5b50c2=_0x5c0777;logger[_0xc6d4('0xb')](_0xc6d4('0x51'),_0x5b50c2['id']);return getTicket(_0x54f6f4,_0x35efa5,_0x5b50c2,_0x5bdeec,_0x21d111);})[_0xc6d4('0x14')](function(_0x5fb36b){if(_0x5fb36b){logger[_0xc6d4('0xb')](_0xc6d4('0x52'),_0x5fb36b['id']);switch(_0x54f6f4['type']){case _0xc6d4('0x53'):logger['info'](_0xc6d4('0x48'),_0xc6d4('0x54'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x55'),_0x54f6f4['remoteUri'],_0x35efa5['id'],_0x5fb36b['id']),'method':_0xc6d4('0xf')});case _0xc6d4('0x56'):logger['info'](_0xc6d4('0x48'),_0xc6d4('0x57'));emit(util['format'](_0xc6d4('0x58'),_0x4838cc[_0xc6d4('0x44')]),'trigger:browser:url',{'uri':util['format'](_0xc6d4('0x59'),_0x54f6f4['remoteUri'][_0xc6d4('0x5a')](_0xc6d4('0x5b'),''),_0x5fb36b['id'])});break;default:logger[_0xc6d4('0x5c')](_0xc6d4('0x48'),_0xc6d4('0x5d'));}}})[_0xc6d4('0x5e')](function(_0xf0259f){logger['error'](_0xc6d4('0x5f'),util['inspect'](_0xf0259f,{'showHidden':!![],'depth':null}));});};exports[_0xc6d4('0x60')]=function(_0x258279,_0x108e78,_0x2e7560,_0x41f4a5,_0xb90d17,_0x4d981f,_0x476e2b){var _0x40556d,_0x425f56;_0x4d981f[_0xc6d4('0x18')]=intUtil[_0xc6d4('0x45')](_0x4d981f[_0xc6d4('0x18')]);_0x4d981f[_0xc6d4('0x46')]=intUtil['stripTrailingSlash'](_0x4d981f[_0xc6d4('0x46')]);if(_0x476e2b&&_0x476e2b['recordingFormat']&&_0x476e2b['recordingFormat']!=='none'){logger[_0xc6d4('0xb')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x108e78[_0xc6d4('0x4a')]=util[_0xc6d4('0xd')](_0xc6d4('0x4b'),_0x4d981f['serverUrl'],_0x108e78[_0xc6d4('0x4c')],md5(_0x108e78['uniqueid']));}headers[_0xc6d4('0x4d')]=getAuth(_0x4d981f);return getUser(_0x4d981f,_0x41f4a5[_0xc6d4('0x61')])['then'](function(_0x459687){_0x40556d=_0x459687;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x40556d['id']);return getEndUser(_0x4d981f,_0x108e78[_0xc6d4('0x62')],_0x108e78[_0xc6d4('0x63')]);})['then'](function(_0x1b3803){_0x425f56=_0x1b3803;logger['info'](_0xc6d4('0x51'),_0x425f56['id']);return getTicket(_0x4d981f,_0x40556d,_0x425f56,_0x2e7560,_0x108e78);})['then'](function(_0xf4cf9c){if(_0xf4cf9c){logger[_0xc6d4('0xb')](_0xc6d4('0x52'),_0xf4cf9c['id']);switch(_0x4d981f[_0xc6d4('0x38')]){case _0xc6d4('0x53'):logger[_0xc6d4('0xb')](_0xc6d4('0x64'),_0xc6d4('0x54'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x55'),_0x4d981f[_0xc6d4('0x18')],_0x40556d['id'],_0xf4cf9c['id']),'method':_0xc6d4('0xf')});case _0xc6d4('0x56'):logger['info'](_0xc6d4('0x64'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xc6d4('0xd')](_0xc6d4('0x58'),_0x41f4a5[_0xc6d4('0x44')]),_0xc6d4('0x65'),{'uri':util[_0xc6d4('0xd')](_0xc6d4('0x59'),_0x4d981f[_0xc6d4('0x18')][_0xc6d4('0x5a')]('/api/v2',''),_0xf4cf9c['id'])});break;default:logger[_0xc6d4('0x5c')](_0xc6d4('0x64'),_0xc6d4('0x5d'));}}})[_0xc6d4('0x5e')](function(_0x16c130){logger['error'](_0xc6d4('0x66'),util[_0xc6d4('0x67')](_0x16c130,{'showHidden':!![],'depth':null}));});};exports[_0xc6d4('0x68')]=function(_0x19df25,_0x5c3831,_0x50f238,_0x2763c5,_0x3fc476,_0x5c7838){var _0x3427cb,_0x3b3f4d;_0x5c7838[_0xc6d4('0x18')]=intUtil[_0xc6d4('0x45')](_0x5c7838[_0xc6d4('0x18')]);_0x5c7838[_0xc6d4('0x46')]=intUtil[_0xc6d4('0x45')](_0x5c7838['serverUrl']);if(_0x3fc476&&_0x3fc476['monitor_format']){logger['info']('['+_0x5c3831[_0xc6d4('0x69')][_0xc6d4('0x6a')]()+']',_0xc6d4('0x49'));_0x5c3831[_0xc6d4('0x4a')]=util[_0xc6d4('0xd')](_0xc6d4('0x4b'),_0x5c7838['serverUrl'],_0x5c3831[_0xc6d4('0x4c')],md5(_0x5c3831[_0xc6d4('0x4c')]));}else{_0x5c3831[_0xc6d4('0x4a')]='';}headers['Authorization']=getAuth(_0x5c7838);return getUser(_0x5c7838)[_0xc6d4('0x14')](function(_0x452d53){_0x3427cb=_0x452d53;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x3427cb['id']);return getEndUser(_0x5c7838,_0x5c3831[_0xc6d4('0x4f')],_0x5c3831[_0xc6d4('0x50')]);})[_0xc6d4('0x14')](function(_0x1221bb){_0x3b3f4d=_0x1221bb;logger[_0xc6d4('0xb')](_0xc6d4('0x51'),_0x3b3f4d['id']);return getTicket(_0x5c7838,_0x3427cb,_0x3b3f4d,_0x50f238,_0x5c3831);})[_0xc6d4('0x14')](function(_0x57d1b1){if(_0x57d1b1){logger[_0xc6d4('0xb')]('The\x20Ticket\x20ID\x20is:',_0x57d1b1['id']);}})[_0xc6d4('0x5e')](function(_0x2e5710){logger['error']('['+_0x5c3831[_0xc6d4('0x69')]['toUpperCase']()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0xc6d4('0x67')](_0x2e5710,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff