// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x8043=['destcalleridnum','The\x20Ticket\x20ID\x20is:','integrationTab','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','util','ioredis','../../../../config/environment','zendesk','redis','defaults','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','%s/search.json','count','Agent\x20found!','find','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','results','length','filter','end-user','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Enduser\x20created.','authType','password','%s:%s','username','%s/token:%s','token','Basic\x20%s','toString','debug','[HTTP]','stringify','GET','map','string','picklist','type','nameField','customField','toLowerCase','content','idField','custom_fields','push','variableName','customVariable','name','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','error','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','email','destcalleridname'];(function(_0x3fc3ad,_0x3beea){var _0x1ad7f2=function(_0x224e19){while(--_0x224e19){_0x3fc3ad['push'](_0x3fc3ad['shift']());}};_0x1ad7f2(++_0x3beea);}(_0x8043,0x1ab));var _0x3804=function(_0x2cc711,_0x300328){_0x2cc711=_0x2cc711-0x0;var _0x31a52e=_0x8043[_0x2cc711];return _0x31a52e;};'use strict';var _=require(_0x3804('0x0'));var rp=require('request-promise');var md5=require('md5');var util=require(_0x3804('0x1'));var Redis=require(_0x3804('0x2'));var intUtil=require('./util');var config=require(_0x3804('0x3'));var logger=require('../../../../config/logger')(_0x3804('0x4'));config[_0x3804('0x5')]=_[_0x3804('0x6')](config[_0x3804('0x5')],{'host':'localhost','port':0x18eb});var io=require(_0x3804('0x7'))(new Redis(config[_0x3804('0x5')]));function emit(_0x18f35d,_0x356fd6,_0x7a2d1c){io['to'](_0x18f35d)[_0x3804('0x8')](_0x356fd6,_0x7a2d1c);}var headers={'Content-Type':'application/json','Accept':_0x3804('0x9')};function getTicket(_0x513c60,_0x37d6cb,_0x18d6c1,_0x3a5ac5,_0xbe2ca6){logger[_0x3804('0xa')](_0x3804('0xb'));return request({'uri':util[_0x3804('0xc')](_0x3804('0xd'),_0x513c60[_0x3804('0xe')]),'method':_0x3804('0xf'),'body':{'ticket':_['merge']({'requester_id':_0x18d6c1['id'],'submitter_id':_0x37d6cb?_0x37d6cb['id']:undefined,'assignee_id':_0x37d6cb?_0x37d6cb['id']:undefined,'tags':getTags(_0x3a5ac5['Tags'],'name'),'subject':intUtil[_0x3804('0x10')](_0x3a5ac5[_0x3804('0x11')],_0xbe2ca6,'\x20'),'description':intUtil[_0x3804('0x10')](_0x3a5ac5[_0x3804('0x12')],_0xbe2ca6,'\x0a'),'comment':{'public':![],'body':intUtil[_0x3804('0x10')](_0x3a5ac5[_0x3804('0x12')],_0xbe2ca6,'\x0a')}},getCustomFields(_0x3a5ac5[_0x3804('0x13')],_0xbe2ca6))}})[_0x3804('0x14')](function(_0x206cba){logger[_0x3804('0xa')](_0x3804('0x15'));return _0x206cba[_0x3804('0x16')];});}function getUser(_0x248dd6,_0x19f024){if(intUtil['validateEmail'](_0x19f024)){logger[_0x3804('0xa')]('Getting\x20agent\x20with\x20email',_0x19f024);return request({'uri':util[_0x3804('0xc')](_0x3804('0x17'),_0x248dd6[_0x3804('0xe')]),'qs':{'query':util['format']('type:user\x20role:agent\x20email:%s',_0x19f024)}})[_0x3804('0x14')](function(_0x5a033){if(_0x5a033[_0x3804('0x18')]){logger[_0x3804('0xa')](_0x3804('0x19'));return _[_0x3804('0x1a')](_0x5a033['results'],{'email':_0x19f024,'role':'agent'});}else{logger[_0x3804('0xa')](_0x3804('0x1b'));return request({'uri':util[_0x3804('0xc')](_0x3804('0x1c'),_0x248dd6[_0x3804('0xe')])})['then'](function(_0x49459b){logger[_0x3804('0xa')](_0x3804('0x1d'));return _0x49459b['user'];});}});}else{logger[_0x3804('0xa')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0x3804('0x1c'),_0x248dd6['remoteUri'])})['then'](function(_0x5a4123){logger['info'](_0x3804('0x1d'));return _0x5a4123['user'];});}}function getEndUser(_0xe5feb7,_0x2ec34e,_0x19d32e){logger[_0x3804('0xa')]('Searching\x20enduser\x20with\x20phone',_0x19d32e);return request({'uri':util[_0x3804('0xc')](_0x3804('0x17'),_0xe5feb7[_0x3804('0xe')]),'qs':{'query':util[_0x3804('0xc')]('type:user\x20role:end-user\x20phone:%s',_0x19d32e)}})[_0x3804('0x14')](function(_0x5e99d3){var _0x373b73;if(_0x5e99d3[_0x3804('0x1e')][_0x3804('0x1f')]){_0x5e99d3[_0x3804('0x1e')]=_[_0x3804('0x20')](_0x5e99d3[_0x3804('0x1e')],{'suspended':![],'role':_0x3804('0x21')});if(_0x5e99d3[_0x3804('0x1e')][_0x3804('0x1f')]){_0x373b73=_[_0x3804('0x22')](_0x5e99d3['results']);}}if(_0x373b73){logger[_0x3804('0xa')]('Enduser\x20found!');return _0x373b73;}else{logger[_0x3804('0xa')](_0x3804('0x23'));return request({'uri':util[_0x3804('0xc')](_0x3804('0x24'),_0xe5feb7['remoteUri']),'method':_0x3804('0xf'),'body':{'user':{'role':_0x3804('0x21'),'name':util['format']('Caller\x20-\x20%s',_0x2ec34e||_0x19d32e),'phone':_0x19d32e}}})[_0x3804('0x14')](function(_0x4d4ffa){logger[_0x3804('0xa')](_0x3804('0x25'));return _0x4d4ffa['user'];});}});}function getAuth(_0x2bc997){var _0x16a8bd;if(_0x2bc997[_0x3804('0x26')]===_0x3804('0x27')){_0x16a8bd=util[_0x3804('0xc')](_0x3804('0x28'),_0x2bc997[_0x3804('0x29')],_0x2bc997['password']);}else if(_0x2bc997['authType']==='token'){_0x16a8bd=util[_0x3804('0xc')](_0x3804('0x2a'),_0x2bc997[_0x3804('0x29')],_0x2bc997[_0x3804('0x2b')]);}return util[_0x3804('0xc')](_0x3804('0x2c'),new Buffer(_0x16a8bd)[_0x3804('0x2d')]('base64'));}function request(_0x441a7d){logger[_0x3804('0x2e')](_0x3804('0x2f'),JSON[_0x3804('0x30')](_0x441a7d));return rp(_[_0x3804('0x6')](_0x441a7d,{'method':_0x3804('0x31'),'headers':headers,'json':!![]}));}function getTags(_0x5697d5,_0x5309bc){var _0x233159=[];if(_0x5697d5&&_0x5697d5[_0x3804('0x1f')]>0x0){_0x233159=_[_0x3804('0x32')](_0x5697d5,_0x5309bc);}return _0x233159;}function getCustomFields(_0x1d59bf,_0x36f0ee){var _0x5c3aaa=[];var _0x554bd5={'custom_fields':[]};if(_0x1d59bf['length']>0x0){_['forEach'](_0x1d59bf,function(_0x5057b2){if(_['includes']([_0x3804('0x33'),_0x3804('0x34')],_0x5057b2[_0x3804('0x35')])&&_0x5057b2[_0x3804('0x36')]&&!_0x5057b2[_0x3804('0x37')]){_0x554bd5[_0x5057b2['nameField'][_0x3804('0x38')]()]=_0x5057b2[_0x3804('0x39')][_0x3804('0x2d')]();}else if(_['includes']([_0x3804('0x33'),_0x3804('0x34')],_0x5057b2[_0x3804('0x35')])&&_0x5057b2[_0x3804('0x3a')]&&_0x5057b2[_0x3804('0x37')]){_0x554bd5[_0x3804('0x3b')][_0x3804('0x3c')]({'id':_0x5057b2[_0x3804('0x3a')],'value':_0x5057b2[_0x3804('0x39')]['toString']()});}else if(_0x5057b2[_0x3804('0x35')]==='variable'&&_0x5057b2[_0x3804('0x3d')]&&_0x5057b2[_0x3804('0x3a')]&&_0x5057b2['customField']){_0x36f0ee[_0x5057b2[_0x3804('0x3d')]]&&_0x554bd5[_0x3804('0x3b')][_0x3804('0x3c')]({'id':_0x5057b2[_0x3804('0x3a')],'value':_0x36f0ee[_0x5057b2[_0x3804('0x3d')]][_0x3804('0x2d')]()});}else if(_0x5057b2[_0x3804('0x35')]===_0x3804('0x3e')&&_0x5057b2['Variable']&&_0x5057b2['Variable'][_0x3804('0x3f')]&&_0x5057b2[_0x3804('0x3a')]&&_0x5057b2[_0x3804('0x37')]){_0x36f0ee[_0x5057b2[_0x3804('0x40')][_0x3804('0x3f')][_0x3804('0x38')]()]&&_0x554bd5['custom_fields'][_0x3804('0x3c')]({'id':_0x5057b2[_0x3804('0x3a')],'value':_0x36f0ee[_0x5057b2[_0x3804('0x40')][_0x3804('0x3f')]['toLowerCase']()][_0x3804('0x2d')]()});}});}return _0x554bd5;}exports[_0x3804('0x41')]=function(_0x19ec7a,_0x3aa5ca,_0x26cee7,_0x4bd2ca,_0x3e61a5,_0x4f59b9){var _0x3b6824,_0x1baa30;_0x4f59b9[_0x3804('0xe')]=intUtil[_0x3804('0x42')](_0x4f59b9['remoteUri']);_0x4f59b9[_0x3804('0x43')]=intUtil['stripTrailingSlash'](_0x4f59b9[_0x3804('0x43')]);if(_0x3e61a5&&_0x3e61a5[_0x3804('0x44')]){logger[_0x3804('0xa')](_0x3804('0x45'),'Recording\x20is\x20enabled!');_0x3aa5ca[_0x3804('0x46')]=util[_0x3804('0xc')](_0x3804('0x47'),_0x4f59b9[_0x3804('0x43')],_0x3aa5ca[_0x3804('0x48')],md5(_0x3aa5ca['uniqueid']));}else{_0x3aa5ca[_0x3804('0x46')]='';}headers[_0x3804('0x49')]=getAuth(_0x4f59b9);return getUser(_0x4f59b9,_0x4bd2ca['email'])['then'](function(_0x1e8874){_0x3b6824=_0x1e8874;logger[_0x3804('0xa')](_0x3804('0x4a'),_0x3b6824['id']);return getEndUser(_0x4f59b9,_0x3aa5ca[_0x3804('0x4b')],_0x3aa5ca[_0x3804('0x4c')]);})[_0x3804('0x14')](function(_0x35047d){_0x1baa30=_0x35047d;logger[_0x3804('0xa')](_0x3804('0x4d'),_0x1baa30['id']);return getTicket(_0x4f59b9,_0x3b6824,_0x1baa30,_0x26cee7,_0x3aa5ca);})['then'](function(_0x401798){if(_0x401798){logger[_0x3804('0xa')]('The\x20Ticket\x20ID\x20is:',_0x401798['id']);switch(_0x4f59b9['type']){case'integrationTab':logger[_0x3804('0xa')]('[QUEUE]',_0x3804('0x4e'));return request({'uri':util['format'](_0x3804('0x4f'),_0x4f59b9[_0x3804('0xe')],_0x3b6824['id'],_0x401798['id']),'method':'POST'});case _0x3804('0x50'):logger['info'](_0x3804('0x45'),_0x3804('0x51'));emit(util[_0x3804('0xc')](_0x3804('0x52'),_0x4bd2ca[_0x3804('0x3f')]),_0x3804('0x53'),{'uri':util['format'](_0x3804('0x54'),_0x4f59b9['remoteUri'][_0x3804('0x55')](_0x3804('0x56'),''),_0x401798['id'])});break;default:logger['error'](_0x3804('0x45'),_0x3804('0x57'));}}})[_0x3804('0x58')](function(_0x18c18a){logger[_0x3804('0x59')](_0x3804('0x5a'),util[_0x3804('0x5b')](_0x18c18a,{'showHidden':!![],'depth':null}));});};exports[_0x3804('0x5c')]=function(_0x20b021,_0x2eed1d,_0x1f9f94,_0x63e712,_0xc129f,_0x119b5e,_0x42c3f6){var _0x130666,_0x27858c;_0x119b5e[_0x3804('0xe')]=intUtil[_0x3804('0x42')](_0x119b5e[_0x3804('0xe')]);_0x119b5e['serverUrl']=intUtil[_0x3804('0x42')](_0x119b5e[_0x3804('0x43')]);if(_0x42c3f6&&_0x42c3f6[_0x3804('0x5d')]&&_0x42c3f6[_0x3804('0x5d')]!==_0x3804('0x5e')){logger[_0x3804('0xa')](_0x3804('0x5f'),'Recording\x20is\x20enabled!');_0x2eed1d[_0x3804('0x46')]=util[_0x3804('0xc')](_0x3804('0x47'),_0x119b5e['serverUrl'],_0x2eed1d[_0x3804('0x48')],md5(_0x2eed1d[_0x3804('0x48')]));}headers[_0x3804('0x49')]=getAuth(_0x119b5e);return getUser(_0x119b5e,_0x63e712[_0x3804('0x60')])[_0x3804('0x14')](function(_0x102e77){_0x130666=_0x102e77;logger[_0x3804('0xa')](_0x3804('0x4a'),_0x130666['id']);return getEndUser(_0x119b5e,_0x2eed1d[_0x3804('0x61')],_0x2eed1d[_0x3804('0x62')]);})[_0x3804('0x14')](function(_0x57a6d3){_0x27858c=_0x57a6d3;logger[_0x3804('0xa')](_0x3804('0x4d'),_0x27858c['id']);return getTicket(_0x119b5e,_0x130666,_0x27858c,_0x1f9f94,_0x2eed1d);})[_0x3804('0x14')](function(_0xc055dc){if(_0xc055dc){logger[_0x3804('0xa')](_0x3804('0x63'),_0xc055dc['id']);switch(_0x119b5e[_0x3804('0x35')]){case _0x3804('0x64'):logger['info']('[OUTBOUND]',_0x3804('0x4e'));return request({'uri':util['format'](_0x3804('0x4f'),_0x119b5e['remoteUri'],_0x130666['id'],_0xc055dc['id']),'method':_0x3804('0xf')});case'newTab':logger[_0x3804('0xa')](_0x3804('0x5f'),_0x3804('0x51'));emit(util['format']('user:%s',_0x63e712[_0x3804('0x3f')]),_0x3804('0x53'),{'uri':util[_0x3804('0xc')](_0x3804('0x54'),_0x119b5e[_0x3804('0xe')]['replace'](_0x3804('0x56'),''),_0xc055dc['id'])});break;default:logger[_0x3804('0x59')](_0x3804('0x5f'),_0x3804('0x57'));}}})[_0x3804('0x58')](function(_0x5f4e50){logger[_0x3804('0x59')](_0x3804('0x65'),util['inspect'](_0x5f4e50,{'showHidden':!![],'depth':null}));});};exports[_0x3804('0x66')]=function(_0x16c580,_0x476a4e,_0x4a026e,_0x512287,_0x44b18d,_0x524678){var _0x2ad8c1,_0x5af728;_0x524678[_0x3804('0xe')]=intUtil[_0x3804('0x42')](_0x524678[_0x3804('0xe')]);_0x524678[_0x3804('0x43')]=intUtil[_0x3804('0x42')](_0x524678[_0x3804('0x43')]);if(_0x44b18d&&_0x44b18d[_0x3804('0x44')]){logger['info']('['+_0x476a4e['lastevent'][_0x3804('0x67')]()+']','Recording\x20is\x20enabled!');_0x476a4e['recordingURL']=util['format'](_0x3804('0x47'),_0x524678['serverUrl'],_0x476a4e['uniqueid'],md5(_0x476a4e['uniqueid']));}else{_0x476a4e[_0x3804('0x46')]='';}headers[_0x3804('0x49')]=getAuth(_0x524678);return getUser(_0x524678)[_0x3804('0x14')](function(_0x501d63){_0x2ad8c1=_0x501d63;logger['info']('The\x20User\x20ID\x20is:',_0x2ad8c1['id']);return getEndUser(_0x524678,_0x476a4e[_0x3804('0x4b')],_0x476a4e[_0x3804('0x4c')]);})['then'](function(_0xd83339){_0x5af728=_0xd83339;logger[_0x3804('0xa')](_0x3804('0x4d'),_0x5af728['id']);return getTicket(_0x524678,_0x2ad8c1,_0x5af728,_0x4a026e,_0x476a4e);})[_0x3804('0x14')](function(_0x3073d6){if(_0x3073d6){logger[_0x3804('0xa')](_0x3804('0x63'),_0x3073d6['id']);}})[_0x3804('0x58')](function(_0x5da3b8){logger['error']('['+_0x476a4e['lastevent'][_0x3804('0x67')]()+']'+_0x3804('0x68'),util['inspect'](_0x5da3b8,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x6d4c=['./util','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','info','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','Tags','getString','Subjects','Descriptions','then','ticket','validateEmail','Getting\x20agent\x20with\x20email','remoteUri','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','results','agent','Admin\x20account\x20selected.','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user','Searching\x20enduser\x20with\x20phone','%s/search.json','length','filter','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','end-user','Enduser\x20created.','authType','password','token','%s/token:%s','username','Basic\x20%s','base64','debug','[HTTP]','stringify','map','picklist','type','nameField','customField','toLowerCase','includes','string','idField','push','toString','variableName','custom_fields','Variable','name','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','email','destcalleridname','destcalleridnum','[OUTBOUND]','trigger:browser:url','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','unmanaged','lastevent','toUpperCase','request-promise','md5','util','ioredis'];(function(_0x7ceeac,_0x1c9973){var _0x330ac0=function(_0x54e645){while(--_0x54e645){_0x7ceeac['push'](_0x7ceeac['shift']());}};_0x330ac0(++_0x1c9973);}(_0x6d4c,0x1a8));var _0xc6d4=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x6d4c[_0x3dd15e];return _0x231fd0;};'use strict';var _=require('lodash');var rp=require(_0xc6d4('0x0'));var md5=require(_0xc6d4('0x1'));var util=require(_0xc6d4('0x2'));var Redis=require(_0xc6d4('0x3'));var intUtil=require(_0xc6d4('0x4'));var config=require('../../../../config/environment');var logger=require(_0xc6d4('0x5'))(_0xc6d4('0x6'));config[_0xc6d4('0x7')]=_[_0xc6d4('0x8')](config[_0xc6d4('0x7')],{'host':_0xc6d4('0x9'),'port':0x18eb});var io=require(_0xc6d4('0xa'))(new Redis(config[_0xc6d4('0x7')]));function emit(_0x41d457,_0xe327e9,_0x418022){io['to'](_0x41d457)['emit'](_0xe327e9,_0x418022);}var headers={'Content-Type':'application/json','Accept':'application/json'};function getTicket(_0x50c588,_0x5b7f85,_0x5d174c,_0x204acb,_0x2fa2e0){logger[_0xc6d4('0xb')](_0xc6d4('0xc'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0xe'),_0x50c588['remoteUri']),'method':_0xc6d4('0xf'),'body':{'ticket':_['merge']({'requester_id':_0x5d174c['id'],'submitter_id':_0x5b7f85?_0x5b7f85['id']:undefined,'assignee_id':_0x5b7f85?_0x5b7f85['id']:undefined,'tags':getTags(_0x204acb[_0xc6d4('0x10')],'name'),'subject':intUtil[_0xc6d4('0x11')](_0x204acb[_0xc6d4('0x12')],_0x2fa2e0,'\x20'),'description':intUtil[_0xc6d4('0x11')](_0x204acb[_0xc6d4('0x13')],_0x2fa2e0,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x204acb[_0xc6d4('0x13')],_0x2fa2e0,'\x0a')}},getCustomFields(_0x204acb['Fields'],_0x2fa2e0))}})[_0xc6d4('0x14')](function(_0x59c798){logger[_0xc6d4('0xb')]('Ticket\x20created!');return _0x59c798[_0xc6d4('0x15')];});}function getUser(_0x313ac1,_0x1ae2a6){if(intUtil[_0xc6d4('0x16')](_0x1ae2a6)){logger[_0xc6d4('0xb')](_0xc6d4('0x17'),_0x1ae2a6);return request({'uri':util[_0xc6d4('0xd')]('%s/search.json',_0x313ac1[_0xc6d4('0x18')]),'qs':{'query':util[_0xc6d4('0xd')](_0xc6d4('0x19'),_0x1ae2a6)}})['then'](function(_0x273f8b){if(_0x273f8b[_0xc6d4('0x1a')]){logger[_0xc6d4('0xb')](_0xc6d4('0x1b'));return _[_0xc6d4('0x1c')](_0x273f8b[_0xc6d4('0x1d')],{'email':_0x1ae2a6,'role':_0xc6d4('0x1e')});}else{logger[_0xc6d4('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xc6d4('0xd')]('%s/users/me.json',_0x313ac1['remoteUri'])})[_0xc6d4('0x14')](function(_0x52619f){logger[_0xc6d4('0xb')](_0xc6d4('0x1f'));return _0x52619f['user'];});}});}else{logger[_0xc6d4('0xb')](_0xc6d4('0x20'));return request({'uri':util['format'](_0xc6d4('0x21'),_0x313ac1[_0xc6d4('0x18')])})['then'](function(_0x27c9ec){logger[_0xc6d4('0xb')](_0xc6d4('0x1f'));return _0x27c9ec[_0xc6d4('0x22')];});}}function getEndUser(_0x105949,_0x5eb2d8,_0xad9a3f){logger['info'](_0xc6d4('0x23'),_0xad9a3f);return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x24'),_0x105949[_0xc6d4('0x18')]),'qs':{'query':util[_0xc6d4('0xd')]('type:user\x20role:end-user\x20phone:%s',_0xad9a3f)}})[_0xc6d4('0x14')](function(_0x5ea640){var _0x209c67;if(_0x5ea640[_0xc6d4('0x1d')][_0xc6d4('0x25')]){_0x5ea640[_0xc6d4('0x1d')]=_[_0xc6d4('0x26')](_0x5ea640[_0xc6d4('0x1d')],{'suspended':![],'role':'end-user'});if(_0x5ea640[_0xc6d4('0x1d')][_0xc6d4('0x25')]){_0x209c67=_[_0xc6d4('0x27')](_0x5ea640[_0xc6d4('0x1d')]);}}if(_0x209c67){logger[_0xc6d4('0xb')](_0xc6d4('0x28'));return _0x209c67;}else{logger['info'](_0xc6d4('0x29'));return request({'uri':util[_0xc6d4('0xd')]('%s/users.json',_0x105949[_0xc6d4('0x18')]),'method':_0xc6d4('0xf'),'body':{'user':{'role':_0xc6d4('0x2a'),'name':util[_0xc6d4('0xd')]('Caller\x20-\x20%s',_0x5eb2d8||_0xad9a3f),'phone':_0xad9a3f}}})[_0xc6d4('0x14')](function(_0x5a265d){logger[_0xc6d4('0xb')](_0xc6d4('0x2b'));return _0x5a265d['user'];});}});}function getAuth(_0x3cef98){var _0x3d46b5;if(_0x3cef98[_0xc6d4('0x2c')]===_0xc6d4('0x2d')){_0x3d46b5=util[_0xc6d4('0xd')]('%s:%s',_0x3cef98['username'],_0x3cef98[_0xc6d4('0x2d')]);}else if(_0x3cef98[_0xc6d4('0x2c')]===_0xc6d4('0x2e')){_0x3d46b5=util[_0xc6d4('0xd')](_0xc6d4('0x2f'),_0x3cef98[_0xc6d4('0x30')],_0x3cef98[_0xc6d4('0x2e')]);}return util['format'](_0xc6d4('0x31'),new Buffer(_0x3d46b5)['toString'](_0xc6d4('0x32')));}function request(_0x1278de){logger[_0xc6d4('0x33')](_0xc6d4('0x34'),JSON[_0xc6d4('0x35')](_0x1278de));return rp(_[_0xc6d4('0x8')](_0x1278de,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x4c9b8d,_0x5b60fe){var _0x41923b=[];if(_0x4c9b8d&&_0x4c9b8d[_0xc6d4('0x25')]>0x0){_0x41923b=_[_0xc6d4('0x36')](_0x4c9b8d,_0x5b60fe);}return _0x41923b;}function getCustomFields(_0x15e194,_0x1011ac){var _0x298dbc=[];var _0x4762e0={'custom_fields':[]};if(_0x15e194['length']>0x0){_['forEach'](_0x15e194,function(_0x12ef96){if(_['includes'](['string',_0xc6d4('0x37')],_0x12ef96[_0xc6d4('0x38')])&&_0x12ef96[_0xc6d4('0x39')]&&!_0x12ef96[_0xc6d4('0x3a')]){_0x4762e0[_0x12ef96[_0xc6d4('0x39')][_0xc6d4('0x3b')]()]=_0x12ef96['content']['toString']();}else if(_[_0xc6d4('0x3c')]([_0xc6d4('0x3d'),'picklist'],_0x12ef96[_0xc6d4('0x38')])&&_0x12ef96[_0xc6d4('0x3e')]&&_0x12ef96['customField']){_0x4762e0['custom_fields'][_0xc6d4('0x3f')]({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x12ef96['content'][_0xc6d4('0x40')]()});}else if(_0x12ef96[_0xc6d4('0x38')]==='variable'&&_0x12ef96[_0xc6d4('0x41')]&&_0x12ef96[_0xc6d4('0x3e')]&&_0x12ef96[_0xc6d4('0x3a')]){_0x1011ac[_0x12ef96[_0xc6d4('0x41')]]&&_0x4762e0[_0xc6d4('0x42')][_0xc6d4('0x3f')]({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x1011ac[_0x12ef96[_0xc6d4('0x41')]][_0xc6d4('0x40')]()});}else if(_0x12ef96[_0xc6d4('0x38')]==='customVariable'&&_0x12ef96[_0xc6d4('0x43')]&&_0x12ef96[_0xc6d4('0x43')][_0xc6d4('0x44')]&&_0x12ef96['idField']&&_0x12ef96[_0xc6d4('0x3a')]){_0x1011ac[_0x12ef96['Variable'][_0xc6d4('0x44')][_0xc6d4('0x3b')]()]&&_0x4762e0[_0xc6d4('0x42')]['push']({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x1011ac[_0x12ef96[_0xc6d4('0x43')][_0xc6d4('0x44')]['toLowerCase']()][_0xc6d4('0x40')]()});}});}return _0x4762e0;}exports['queue']=function(_0x14b9a6,_0x21d111,_0x5bdeec,_0x4838cc,_0x2629c4,_0x54f6f4){var _0x35efa5,_0x5b50c2;_0x54f6f4[_0xc6d4('0x18')]=intUtil['stripTrailingSlash'](_0x54f6f4[_0xc6d4('0x18')]);_0x54f6f4['serverUrl']=intUtil[_0xc6d4('0x45')](_0x54f6f4[_0xc6d4('0x46')]);if(_0x2629c4&&_0x2629c4[_0xc6d4('0x47')]){logger[_0xc6d4('0xb')](_0xc6d4('0x48'),_0xc6d4('0x49'));_0x21d111[_0xc6d4('0x4a')]=util['format'](_0xc6d4('0x4b'),_0x54f6f4[_0xc6d4('0x46')],_0x21d111[_0xc6d4('0x4c')],md5(_0x21d111[_0xc6d4('0x4c')]));}else{_0x21d111['recordingURL']='';}headers[_0xc6d4('0x4d')]=getAuth(_0x54f6f4);return getUser(_0x54f6f4,_0x4838cc['email'])[_0xc6d4('0x14')](function(_0x51f0dd){_0x35efa5=_0x51f0dd;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x35efa5['id']);return getEndUser(_0x54f6f4,_0x21d111[_0xc6d4('0x4f')],_0x21d111[_0xc6d4('0x50')]);})[_0xc6d4('0x14')](function(_0x5c0777){_0x5b50c2=_0x5c0777;logger[_0xc6d4('0xb')](_0xc6d4('0x51'),_0x5b50c2['id']);return getTicket(_0x54f6f4,_0x35efa5,_0x5b50c2,_0x5bdeec,_0x21d111);})[_0xc6d4('0x14')](function(_0x5fb36b){if(_0x5fb36b){logger[_0xc6d4('0xb')](_0xc6d4('0x52'),_0x5fb36b['id']);switch(_0x54f6f4['type']){case _0xc6d4('0x53'):logger['info'](_0xc6d4('0x48'),_0xc6d4('0x54'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x55'),_0x54f6f4['remoteUri'],_0x35efa5['id'],_0x5fb36b['id']),'method':_0xc6d4('0xf')});case _0xc6d4('0x56'):logger['info'](_0xc6d4('0x48'),_0xc6d4('0x57'));emit(util['format'](_0xc6d4('0x58'),_0x4838cc[_0xc6d4('0x44')]),'trigger:browser:url',{'uri':util['format'](_0xc6d4('0x59'),_0x54f6f4['remoteUri'][_0xc6d4('0x5a')](_0xc6d4('0x5b'),''),_0x5fb36b['id'])});break;default:logger[_0xc6d4('0x5c')](_0xc6d4('0x48'),_0xc6d4('0x5d'));}}})[_0xc6d4('0x5e')](function(_0xf0259f){logger['error'](_0xc6d4('0x5f'),util['inspect'](_0xf0259f,{'showHidden':!![],'depth':null}));});};exports[_0xc6d4('0x60')]=function(_0x258279,_0x108e78,_0x2e7560,_0x41f4a5,_0xb90d17,_0x4d981f,_0x476e2b){var _0x40556d,_0x425f56;_0x4d981f[_0xc6d4('0x18')]=intUtil[_0xc6d4('0x45')](_0x4d981f[_0xc6d4('0x18')]);_0x4d981f[_0xc6d4('0x46')]=intUtil['stripTrailingSlash'](_0x4d981f[_0xc6d4('0x46')]);if(_0x476e2b&&_0x476e2b['recordingFormat']&&_0x476e2b['recordingFormat']!=='none'){logger[_0xc6d4('0xb')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x108e78[_0xc6d4('0x4a')]=util[_0xc6d4('0xd')](_0xc6d4('0x4b'),_0x4d981f['serverUrl'],_0x108e78[_0xc6d4('0x4c')],md5(_0x108e78['uniqueid']));}headers[_0xc6d4('0x4d')]=getAuth(_0x4d981f);return getUser(_0x4d981f,_0x41f4a5[_0xc6d4('0x61')])['then'](function(_0x459687){_0x40556d=_0x459687;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x40556d['id']);return getEndUser(_0x4d981f,_0x108e78[_0xc6d4('0x62')],_0x108e78[_0xc6d4('0x63')]);})['then'](function(_0x1b3803){_0x425f56=_0x1b3803;logger['info'](_0xc6d4('0x51'),_0x425f56['id']);return getTicket(_0x4d981f,_0x40556d,_0x425f56,_0x2e7560,_0x108e78);})['then'](function(_0xf4cf9c){if(_0xf4cf9c){logger[_0xc6d4('0xb')](_0xc6d4('0x52'),_0xf4cf9c['id']);switch(_0x4d981f[_0xc6d4('0x38')]){case _0xc6d4('0x53'):logger[_0xc6d4('0xb')](_0xc6d4('0x64'),_0xc6d4('0x54'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x55'),_0x4d981f[_0xc6d4('0x18')],_0x40556d['id'],_0xf4cf9c['id']),'method':_0xc6d4('0xf')});case _0xc6d4('0x56'):logger['info'](_0xc6d4('0x64'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xc6d4('0xd')](_0xc6d4('0x58'),_0x41f4a5[_0xc6d4('0x44')]),_0xc6d4('0x65'),{'uri':util[_0xc6d4('0xd')](_0xc6d4('0x59'),_0x4d981f[_0xc6d4('0x18')][_0xc6d4('0x5a')]('/api/v2',''),_0xf4cf9c['id'])});break;default:logger[_0xc6d4('0x5c')](_0xc6d4('0x64'),_0xc6d4('0x5d'));}}})[_0xc6d4('0x5e')](function(_0x16c130){logger['error'](_0xc6d4('0x66'),util[_0xc6d4('0x67')](_0x16c130,{'showHidden':!![],'depth':null}));});};exports[_0xc6d4('0x68')]=function(_0x19df25,_0x5c3831,_0x50f238,_0x2763c5,_0x3fc476,_0x5c7838){var _0x3427cb,_0x3b3f4d;_0x5c7838[_0xc6d4('0x18')]=intUtil[_0xc6d4('0x45')](_0x5c7838[_0xc6d4('0x18')]);_0x5c7838[_0xc6d4('0x46')]=intUtil[_0xc6d4('0x45')](_0x5c7838['serverUrl']);if(_0x3fc476&&_0x3fc476['monitor_format']){logger['info']('['+_0x5c3831[_0xc6d4('0x69')][_0xc6d4('0x6a')]()+']',_0xc6d4('0x49'));_0x5c3831[_0xc6d4('0x4a')]=util[_0xc6d4('0xd')](_0xc6d4('0x4b'),_0x5c7838['serverUrl'],_0x5c3831[_0xc6d4('0x4c')],md5(_0x5c3831[_0xc6d4('0x4c')]));}else{_0x5c3831[_0xc6d4('0x4a')]='';}headers['Authorization']=getAuth(_0x5c7838);return getUser(_0x5c7838)[_0xc6d4('0x14')](function(_0x452d53){_0x3427cb=_0x452d53;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x3427cb['id']);return getEndUser(_0x5c7838,_0x5c3831[_0xc6d4('0x4f')],_0x5c3831[_0xc6d4('0x50')]);})[_0xc6d4('0x14')](function(_0x1221bb){_0x3b3f4d=_0x1221bb;logger[_0xc6d4('0xb')](_0xc6d4('0x51'),_0x3b3f4d['id']);return getTicket(_0x5c7838,_0x3427cb,_0x3b3f4d,_0x50f238,_0x5c3831);})[_0xc6d4('0x14')](function(_0x57d1b1){if(_0x57d1b1){logger[_0xc6d4('0xb')]('The\x20Ticket\x20ID\x20is:',_0x57d1b1['id']);}})[_0xc6d4('0x5e')](function(_0x2e5710){logger['error']('['+_0x5c3831[_0xc6d4('0x69')]['toUpperCase']()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0xc6d4('0x67')](_0x2e5710,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff