// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xac76=['Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','POST','Caller\x20-\x20%s','Enduser\x20created.','password','%s:%s','authType','token','%s/token:%s','username','Basic\x20%s','toString','debug','[HTTP]','stringify','defaults','GET','map','forEach','type','string','customField','toLowerCase','idField','custom_fields','push','content','variable','variableName','customVariable','Variable','queue','serverUrl','stripTrailingSlash','monitor_format','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','Authorization','The\x20User\x20ID\x20is:','calleridname','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','replace','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','inspect','outbound','recordingFormat','none','email','destcalleridname','destcalleridnum','integrationTab','[OUTBOUND]','%s/agent/tickets/%s','error','unmanaged','toUpperCase','calleridnum','lastevent','\x20Error\x20running\x20Zendesk\x20integration','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','merge','name','getString','Subjects','Descriptions','Ticket\x20created!','ticket','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','then','user','Admin\x20account\x20selected.','type:user\x20role:end-user\x20phone:%s','results','length','filter','end-user','first'];(function(_0x9777e8,_0x435ce7){var _0x14437f=function(_0xe69fb9){while(--_0xe69fb9){_0x9777e8['push'](_0x9777e8['shift']());}};_0x14437f(++_0x435ce7);}(_0xac76,0x12b));var _0x6ac7=function(_0x26e782,_0x2f9b47){_0x26e782=_0x26e782-0x0;var _0x823b67=_0xac76[_0x26e782];return _0x823b67;};'use strict';var _=require('lodash');var rp=require('request-promise');var md5=require(_0x6ac7('0x0'));var util=require(_0x6ac7('0x1'));var Redis=require(_0x6ac7('0x2'));var intUtil=require(_0x6ac7('0x3'));var config=require(_0x6ac7('0x4'));var logger=require(_0x6ac7('0x5'))(_0x6ac7('0x6'));config[_0x6ac7('0x7')]=_['defaults'](config[_0x6ac7('0x7')],{'host':'localhost','port':0x18eb});var io=require(_0x6ac7('0x8'))(new Redis(config[_0x6ac7('0x7')]));function emit(_0x21d376,_0x486ab6,_0x33be42){io['to'](_0x21d376)[_0x6ac7('0x9')](_0x486ab6,_0x33be42);}var headers={'Content-Type':'application/json','Accept':_0x6ac7('0xa')};function getTicket(_0x6af5d9,_0x1f2d26,_0x2f9dd4,_0x45fda9,_0x4ef24f){logger[_0x6ac7('0xb')](_0x6ac7('0xc'));return request({'uri':util[_0x6ac7('0xd')](_0x6ac7('0xe'),_0x6af5d9[_0x6ac7('0xf')]),'method':'POST','body':{'ticket':_[_0x6ac7('0x10')]({'requester_id':_0x2f9dd4['id'],'submitter_id':_0x1f2d26?_0x1f2d26['id']:undefined,'assignee_id':_0x1f2d26?_0x1f2d26['id']:undefined,'tags':getTags(_0x45fda9['Tags'],_0x6ac7('0x11')),'subject':intUtil[_0x6ac7('0x12')](_0x45fda9[_0x6ac7('0x13')],_0x4ef24f,'\x20'),'description':intUtil['getString'](_0x45fda9[_0x6ac7('0x14')],_0x4ef24f,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x45fda9[_0x6ac7('0x14')],_0x4ef24f,'\x0a')}},getCustomFields(_0x45fda9['Fields'],_0x4ef24f))}})['then'](function(_0x84e9f9){logger[_0x6ac7('0xb')](_0x6ac7('0x15'));return _0x84e9f9[_0x6ac7('0x16')];});}function getUser(_0x1217c6,_0x17d7cc){if(intUtil['validateEmail'](_0x17d7cc)){logger[_0x6ac7('0xb')](_0x6ac7('0x17'),_0x17d7cc);return request({'uri':util['format'](_0x6ac7('0x18'),_0x1217c6[_0x6ac7('0xf')]),'qs':{'query':util[_0x6ac7('0xd')](_0x6ac7('0x19'),_0x17d7cc)}})['then'](function(_0x2b3d43){if(_0x2b3d43[_0x6ac7('0x1a')]){logger[_0x6ac7('0xb')]('Agent\x20found!');return _[_0x6ac7('0x1b')](_0x2b3d43['results'],{'email':_0x17d7cc,'role':_0x6ac7('0x1c')});}else{logger[_0x6ac7('0xb')](_0x6ac7('0x1d'));return request({'uri':util['format'](_0x6ac7('0x1e'),_0x1217c6[_0x6ac7('0xf')])})[_0x6ac7('0x1f')](function(_0x1b514b){logger[_0x6ac7('0xb')]('Admin\x20account\x20selected.');return _0x1b514b[_0x6ac7('0x20')];});}});}else{logger[_0x6ac7('0xb')](_0x6ac7('0x1d'));return request({'uri':util[_0x6ac7('0xd')]('%s/users/me.json',_0x1217c6[_0x6ac7('0xf')])})[_0x6ac7('0x1f')](function(_0x4a30aa){logger[_0x6ac7('0xb')](_0x6ac7('0x21'));return _0x4a30aa['user'];});}}function getEndUser(_0x3c0049,_0x19e802,_0x3dbe0e){logger[_0x6ac7('0xb')]('Searching\x20enduser\x20with\x20phone',_0x3dbe0e);return request({'uri':util[_0x6ac7('0xd')]('%s/search.json',_0x3c0049[_0x6ac7('0xf')]),'qs':{'query':util['format'](_0x6ac7('0x22'),_0x3dbe0e)}})['then'](function(_0x4c4144){var _0x562672;if(_0x4c4144[_0x6ac7('0x23')][_0x6ac7('0x24')]){_0x4c4144['results']=_[_0x6ac7('0x25')](_0x4c4144[_0x6ac7('0x23')],{'suspended':![],'role':_0x6ac7('0x26')});if(_0x4c4144[_0x6ac7('0x23')][_0x6ac7('0x24')]){_0x562672=_[_0x6ac7('0x27')](_0x4c4144[_0x6ac7('0x23')]);}}if(_0x562672){logger['info'](_0x6ac7('0x28'));return _0x562672;}else{logger['info'](_0x6ac7('0x29'));return request({'uri':util['format'](_0x6ac7('0x2a'),_0x3c0049[_0x6ac7('0xf')]),'method':_0x6ac7('0x2b'),'body':{'user':{'role':_0x6ac7('0x26'),'name':util[_0x6ac7('0xd')](_0x6ac7('0x2c'),_0x19e802||_0x3dbe0e),'phone':_0x3dbe0e}}})[_0x6ac7('0x1f')](function(_0x1a6129){logger[_0x6ac7('0xb')](_0x6ac7('0x2d'));return _0x1a6129[_0x6ac7('0x20')];});}});}function getAuth(_0x336ed7){var _0x35deeb;if(_0x336ed7['authType']===_0x6ac7('0x2e')){_0x35deeb=util[_0x6ac7('0xd')](_0x6ac7('0x2f'),_0x336ed7['username'],_0x336ed7[_0x6ac7('0x2e')]);}else if(_0x336ed7[_0x6ac7('0x30')]===_0x6ac7('0x31')){_0x35deeb=util[_0x6ac7('0xd')](_0x6ac7('0x32'),_0x336ed7[_0x6ac7('0x33')],_0x336ed7[_0x6ac7('0x31')]);}return util[_0x6ac7('0xd')](_0x6ac7('0x34'),new Buffer(_0x35deeb)[_0x6ac7('0x35')]('base64'));}function request(_0xe1efe8){logger[_0x6ac7('0x36')](_0x6ac7('0x37'),JSON[_0x6ac7('0x38')](_0xe1efe8));return rp(_[_0x6ac7('0x39')](_0xe1efe8,{'method':_0x6ac7('0x3a'),'headers':headers,'json':!![]}));}function getTags(_0x46ad5a,_0x23a677){var _0x1be680=[];if(_0x46ad5a&&_0x46ad5a[_0x6ac7('0x24')]>0x0){_0x1be680=_[_0x6ac7('0x3b')](_0x46ad5a,_0x23a677);}return _0x1be680;}function getCustomFields(_0x3f674d,_0x1f5e8e){var _0x355a8c=[];var _0x2e92b0={'custom_fields':[]};if(_0x3f674d[_0x6ac7('0x24')]>0x0){_[_0x6ac7('0x3c')](_0x3f674d,function(_0x98b740){if(_0x98b740[_0x6ac7('0x3d')]===_0x6ac7('0x3e')&&_0x98b740['nameField']&&!_0x98b740[_0x6ac7('0x3f')]){_0x2e92b0[_0x98b740['nameField'][_0x6ac7('0x40')]()]=_0x98b740['content'][_0x6ac7('0x35')]();}else if(_0x98b740[_0x6ac7('0x3d')]===_0x6ac7('0x3e')&&_0x98b740[_0x6ac7('0x41')]&&_0x98b740[_0x6ac7('0x3f')]){_0x2e92b0[_0x6ac7('0x42')][_0x6ac7('0x43')]({'id':_0x98b740['idField'],'value':_0x98b740[_0x6ac7('0x44')][_0x6ac7('0x35')]()});}else if(_0x98b740['type']===_0x6ac7('0x45')&&_0x98b740[_0x6ac7('0x46')]&&_0x98b740[_0x6ac7('0x41')]&&_0x98b740[_0x6ac7('0x3f')]){_0x1f5e8e[_0x98b740['variableName']]&&_0x2e92b0[_0x6ac7('0x42')]['push']({'id':_0x98b740['idField'],'value':_0x1f5e8e[_0x98b740[_0x6ac7('0x46')]][_0x6ac7('0x35')]()});}else if(_0x98b740[_0x6ac7('0x3d')]===_0x6ac7('0x47')&&_0x98b740['Variable']&&_0x98b740[_0x6ac7('0x48')]['name']&&_0x98b740['idField']&&_0x98b740[_0x6ac7('0x3f')]){_0x1f5e8e[_0x98b740[_0x6ac7('0x48')]['name'][_0x6ac7('0x40')]()]&&_0x2e92b0[_0x6ac7('0x42')][_0x6ac7('0x43')]({'id':_0x98b740[_0x6ac7('0x41')],'value':_0x1f5e8e[_0x98b740['Variable']['name'][_0x6ac7('0x40')]()][_0x6ac7('0x35')]()});}});}return _0x2e92b0;}exports[_0x6ac7('0x49')]=function(_0x513168,_0x3fc40f,_0x428888,_0x35853e,_0x2f0103,_0x42351c){var _0x36c20e,_0x2eb5b6;_0x42351c['remoteUri']=intUtil['stripTrailingSlash'](_0x42351c['remoteUri']);_0x42351c[_0x6ac7('0x4a')]=intUtil[_0x6ac7('0x4b')](_0x42351c['serverUrl']);if(_0x2f0103&&_0x2f0103[_0x6ac7('0x4c')]){logger['info']('[QUEUE]',_0x6ac7('0x4d'));_0x3fc40f['recordingURL']=util[_0x6ac7('0xd')](_0x6ac7('0x4e'),_0x42351c[_0x6ac7('0x4a')],_0x3fc40f[_0x6ac7('0x4f')],md5(_0x3fc40f[_0x6ac7('0x4f')]));}else{_0x3fc40f[_0x6ac7('0x50')]='';}headers[_0x6ac7('0x51')]=getAuth(_0x42351c);return getUser(_0x42351c,_0x35853e['email'])[_0x6ac7('0x1f')](function(_0x40d7eb){_0x36c20e=_0x40d7eb;logger[_0x6ac7('0xb')](_0x6ac7('0x52'),_0x36c20e['id']);return getEndUser(_0x42351c,_0x3fc40f[_0x6ac7('0x53')],_0x3fc40f['calleridnum']);})[_0x6ac7('0x1f')](function(_0x567302){_0x2eb5b6=_0x567302;logger['info'](_0x6ac7('0x54'),_0x2eb5b6['id']);return getTicket(_0x42351c,_0x36c20e,_0x2eb5b6,_0x428888,_0x3fc40f);})['then'](function(_0x595e77){if(_0x595e77){logger['info'](_0x6ac7('0x55'),_0x595e77['id']);switch(_0x42351c[_0x6ac7('0x3d')]){case'integrationTab':logger[_0x6ac7('0xb')](_0x6ac7('0x56'),_0x6ac7('0x57'));return request({'uri':util['format'](_0x6ac7('0x58'),_0x42351c['remoteUri'],_0x36c20e['id'],_0x595e77['id']),'method':'POST'});case _0x6ac7('0x59'):logger['info'](_0x6ac7('0x56'),_0x6ac7('0x5a'));emit(util['format'](_0x6ac7('0x5b'),_0x35853e[_0x6ac7('0x11')]),_0x6ac7('0x5c'),{'uri':util['format']('%s/agent/tickets/%s',_0x42351c['remoteUri'][_0x6ac7('0x5d')](_0x6ac7('0x5e'),''),_0x595e77['id'])});break;default:logger['error']('[QUEUE]',_0x6ac7('0x5f'));}}})[_0x6ac7('0x60')](function(_0x180b98){logger['error']('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0x6ac7('0x61')](_0x180b98,{'showHidden':!![],'depth':null}));});};exports[_0x6ac7('0x62')]=function(_0x2a335c,_0x1230ea,_0x177e20,_0x59988b,_0x1f0237,_0x50c464,_0x1389a7){var _0x576856,_0x36a943;_0x50c464[_0x6ac7('0xf')]=intUtil[_0x6ac7('0x4b')](_0x50c464[_0x6ac7('0xf')]);_0x50c464[_0x6ac7('0x4a')]=intUtil['stripTrailingSlash'](_0x50c464['serverUrl']);if(_0x1389a7&&_0x1389a7[_0x6ac7('0x63')]&&_0x1389a7[_0x6ac7('0x63')]!==_0x6ac7('0x64')){logger[_0x6ac7('0xb')]('[OUTBOUND]',_0x6ac7('0x4d'));_0x1230ea['recordingURL']=util[_0x6ac7('0xd')](_0x6ac7('0x4e'),_0x50c464[_0x6ac7('0x4a')],_0x1230ea[_0x6ac7('0x4f')],md5(_0x1230ea[_0x6ac7('0x4f')]));}headers['Authorization']=getAuth(_0x50c464);return getUser(_0x50c464,_0x59988b[_0x6ac7('0x65')])['then'](function(_0x4f8655){_0x576856=_0x4f8655;logger['info'](_0x6ac7('0x52'),_0x576856['id']);return getEndUser(_0x50c464,_0x1230ea[_0x6ac7('0x66')],_0x1230ea[_0x6ac7('0x67')]);})[_0x6ac7('0x1f')](function(_0x30563a){_0x36a943=_0x30563a;logger[_0x6ac7('0xb')](_0x6ac7('0x54'),_0x36a943['id']);return getTicket(_0x50c464,_0x576856,_0x36a943,_0x177e20,_0x1230ea);})['then'](function(_0x3da46f){if(_0x3da46f){logger['info'](_0x6ac7('0x55'),_0x3da46f['id']);switch(_0x50c464['type']){case _0x6ac7('0x68'):logger[_0x6ac7('0xb')]('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent...');return request({'uri':util['format'](_0x6ac7('0x58'),_0x50c464[_0x6ac7('0xf')],_0x576856['id'],_0x3da46f['id']),'method':_0x6ac7('0x2b')});case _0x6ac7('0x59'):logger[_0x6ac7('0xb')](_0x6ac7('0x69'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x6ac7('0xd')](_0x6ac7('0x5b'),_0x59988b[_0x6ac7('0x11')]),_0x6ac7('0x5c'),{'uri':util[_0x6ac7('0xd')](_0x6ac7('0x6a'),_0x50c464[_0x6ac7('0xf')]['replace'](_0x6ac7('0x5e'),''),_0x3da46f['id'])});break;default:logger[_0x6ac7('0x6b')]('[OUTBOUND]',_0x6ac7('0x5f'));}}})[_0x6ac7('0x60')](function(_0x581182){logger[_0x6ac7('0x6b')]('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0x6ac7('0x61')](_0x581182,{'showHidden':!![],'depth':null}));});};exports[_0x6ac7('0x6c')]=function(_0x123f9e,_0x1e076c,_0x529cba,_0x49d245,_0x38c147,_0x328798){var _0x21517f,_0x4cd585;_0x328798[_0x6ac7('0xf')]=intUtil[_0x6ac7('0x4b')](_0x328798[_0x6ac7('0xf')]);_0x328798[_0x6ac7('0x4a')]=intUtil[_0x6ac7('0x4b')](_0x328798[_0x6ac7('0x4a')]);if(_0x38c147&&_0x38c147['monitor_format']){logger[_0x6ac7('0xb')]('['+_0x1e076c['lastevent'][_0x6ac7('0x6d')]()+']',_0x6ac7('0x4d'));_0x1e076c[_0x6ac7('0x50')]=util[_0x6ac7('0xd')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x328798['serverUrl'],_0x1e076c[_0x6ac7('0x4f')],md5(_0x1e076c[_0x6ac7('0x4f')]));}else{_0x1e076c[_0x6ac7('0x50')]='';}headers[_0x6ac7('0x51')]=getAuth(_0x328798);return getUser(_0x328798)[_0x6ac7('0x1f')](function(_0x43a7ab){_0x21517f=_0x43a7ab;logger['info'](_0x6ac7('0x52'),_0x21517f['id']);return getEndUser(_0x328798,_0x1e076c['calleridname'],_0x1e076c[_0x6ac7('0x6e')]);})['then'](function(_0x9b040){_0x4cd585=_0x9b040;logger['info']('The\x20Enduser\x20ID\x20is:',_0x4cd585['id']);return getTicket(_0x328798,_0x21517f,_0x4cd585,_0x529cba,_0x1e076c);})[_0x6ac7('0x1f')](function(_0x776637){if(_0x776637){logger[_0x6ac7('0xb')]('The\x20Ticket\x20ID\x20is:',_0x776637['id']);}})[_0x6ac7('0x60')](function(_0x52bae9){logger[_0x6ac7('0x6b')]('['+_0x1e076c[_0x6ac7('0x6f')]['toUpperCase']()+']'+_0x6ac7('0x70'),util['inspect'](_0x52bae9,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x6d4c=['./util','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','info','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','Tags','getString','Subjects','Descriptions','then','ticket','validateEmail','Getting\x20agent\x20with\x20email','remoteUri','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','results','agent','Admin\x20account\x20selected.','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user','Searching\x20enduser\x20with\x20phone','%s/search.json','length','filter','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','end-user','Enduser\x20created.','authType','password','token','%s/token:%s','username','Basic\x20%s','base64','debug','[HTTP]','stringify','map','picklist','type','nameField','customField','toLowerCase','includes','string','idField','push','toString','variableName','custom_fields','Variable','name','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','email','destcalleridname','destcalleridnum','[OUTBOUND]','trigger:browser:url','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','unmanaged','lastevent','toUpperCase','request-promise','md5','util','ioredis'];(function(_0x7ceeac,_0x1c9973){var _0x330ac0=function(_0x54e645){while(--_0x54e645){_0x7ceeac['push'](_0x7ceeac['shift']());}};_0x330ac0(++_0x1c9973);}(_0x6d4c,0x1a8));var _0xc6d4=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x6d4c[_0x3dd15e];return _0x231fd0;};'use strict';var _=require('lodash');var rp=require(_0xc6d4('0x0'));var md5=require(_0xc6d4('0x1'));var util=require(_0xc6d4('0x2'));var Redis=require(_0xc6d4('0x3'));var intUtil=require(_0xc6d4('0x4'));var config=require('../../../../config/environment');var logger=require(_0xc6d4('0x5'))(_0xc6d4('0x6'));config[_0xc6d4('0x7')]=_[_0xc6d4('0x8')](config[_0xc6d4('0x7')],{'host':_0xc6d4('0x9'),'port':0x18eb});var io=require(_0xc6d4('0xa'))(new Redis(config[_0xc6d4('0x7')]));function emit(_0x41d457,_0xe327e9,_0x418022){io['to'](_0x41d457)['emit'](_0xe327e9,_0x418022);}var headers={'Content-Type':'application/json','Accept':'application/json'};function getTicket(_0x50c588,_0x5b7f85,_0x5d174c,_0x204acb,_0x2fa2e0){logger[_0xc6d4('0xb')](_0xc6d4('0xc'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0xe'),_0x50c588['remoteUri']),'method':_0xc6d4('0xf'),'body':{'ticket':_['merge']({'requester_id':_0x5d174c['id'],'submitter_id':_0x5b7f85?_0x5b7f85['id']:undefined,'assignee_id':_0x5b7f85?_0x5b7f85['id']:undefined,'tags':getTags(_0x204acb[_0xc6d4('0x10')],'name'),'subject':intUtil[_0xc6d4('0x11')](_0x204acb[_0xc6d4('0x12')],_0x2fa2e0,'\x20'),'description':intUtil[_0xc6d4('0x11')](_0x204acb[_0xc6d4('0x13')],_0x2fa2e0,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x204acb[_0xc6d4('0x13')],_0x2fa2e0,'\x0a')}},getCustomFields(_0x204acb['Fields'],_0x2fa2e0))}})[_0xc6d4('0x14')](function(_0x59c798){logger[_0xc6d4('0xb')]('Ticket\x20created!');return _0x59c798[_0xc6d4('0x15')];});}function getUser(_0x313ac1,_0x1ae2a6){if(intUtil[_0xc6d4('0x16')](_0x1ae2a6)){logger[_0xc6d4('0xb')](_0xc6d4('0x17'),_0x1ae2a6);return request({'uri':util[_0xc6d4('0xd')]('%s/search.json',_0x313ac1[_0xc6d4('0x18')]),'qs':{'query':util[_0xc6d4('0xd')](_0xc6d4('0x19'),_0x1ae2a6)}})['then'](function(_0x273f8b){if(_0x273f8b[_0xc6d4('0x1a')]){logger[_0xc6d4('0xb')](_0xc6d4('0x1b'));return _[_0xc6d4('0x1c')](_0x273f8b[_0xc6d4('0x1d')],{'email':_0x1ae2a6,'role':_0xc6d4('0x1e')});}else{logger[_0xc6d4('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xc6d4('0xd')]('%s/users/me.json',_0x313ac1['remoteUri'])})[_0xc6d4('0x14')](function(_0x52619f){logger[_0xc6d4('0xb')](_0xc6d4('0x1f'));return _0x52619f['user'];});}});}else{logger[_0xc6d4('0xb')](_0xc6d4('0x20'));return request({'uri':util['format'](_0xc6d4('0x21'),_0x313ac1[_0xc6d4('0x18')])})['then'](function(_0x27c9ec){logger[_0xc6d4('0xb')](_0xc6d4('0x1f'));return _0x27c9ec[_0xc6d4('0x22')];});}}function getEndUser(_0x105949,_0x5eb2d8,_0xad9a3f){logger['info'](_0xc6d4('0x23'),_0xad9a3f);return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x24'),_0x105949[_0xc6d4('0x18')]),'qs':{'query':util[_0xc6d4('0xd')]('type:user\x20role:end-user\x20phone:%s',_0xad9a3f)}})[_0xc6d4('0x14')](function(_0x5ea640){var _0x209c67;if(_0x5ea640[_0xc6d4('0x1d')][_0xc6d4('0x25')]){_0x5ea640[_0xc6d4('0x1d')]=_[_0xc6d4('0x26')](_0x5ea640[_0xc6d4('0x1d')],{'suspended':![],'role':'end-user'});if(_0x5ea640[_0xc6d4('0x1d')][_0xc6d4('0x25')]){_0x209c67=_[_0xc6d4('0x27')](_0x5ea640[_0xc6d4('0x1d')]);}}if(_0x209c67){logger[_0xc6d4('0xb')](_0xc6d4('0x28'));return _0x209c67;}else{logger['info'](_0xc6d4('0x29'));return request({'uri':util[_0xc6d4('0xd')]('%s/users.json',_0x105949[_0xc6d4('0x18')]),'method':_0xc6d4('0xf'),'body':{'user':{'role':_0xc6d4('0x2a'),'name':util[_0xc6d4('0xd')]('Caller\x20-\x20%s',_0x5eb2d8||_0xad9a3f),'phone':_0xad9a3f}}})[_0xc6d4('0x14')](function(_0x5a265d){logger[_0xc6d4('0xb')](_0xc6d4('0x2b'));return _0x5a265d['user'];});}});}function getAuth(_0x3cef98){var _0x3d46b5;if(_0x3cef98[_0xc6d4('0x2c')]===_0xc6d4('0x2d')){_0x3d46b5=util[_0xc6d4('0xd')]('%s:%s',_0x3cef98['username'],_0x3cef98[_0xc6d4('0x2d')]);}else if(_0x3cef98[_0xc6d4('0x2c')]===_0xc6d4('0x2e')){_0x3d46b5=util[_0xc6d4('0xd')](_0xc6d4('0x2f'),_0x3cef98[_0xc6d4('0x30')],_0x3cef98[_0xc6d4('0x2e')]);}return util['format'](_0xc6d4('0x31'),new Buffer(_0x3d46b5)['toString'](_0xc6d4('0x32')));}function request(_0x1278de){logger[_0xc6d4('0x33')](_0xc6d4('0x34'),JSON[_0xc6d4('0x35')](_0x1278de));return rp(_[_0xc6d4('0x8')](_0x1278de,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x4c9b8d,_0x5b60fe){var _0x41923b=[];if(_0x4c9b8d&&_0x4c9b8d[_0xc6d4('0x25')]>0x0){_0x41923b=_[_0xc6d4('0x36')](_0x4c9b8d,_0x5b60fe);}return _0x41923b;}function getCustomFields(_0x15e194,_0x1011ac){var _0x298dbc=[];var _0x4762e0={'custom_fields':[]};if(_0x15e194['length']>0x0){_['forEach'](_0x15e194,function(_0x12ef96){if(_['includes'](['string',_0xc6d4('0x37')],_0x12ef96[_0xc6d4('0x38')])&&_0x12ef96[_0xc6d4('0x39')]&&!_0x12ef96[_0xc6d4('0x3a')]){_0x4762e0[_0x12ef96[_0xc6d4('0x39')][_0xc6d4('0x3b')]()]=_0x12ef96['content']['toString']();}else if(_[_0xc6d4('0x3c')]([_0xc6d4('0x3d'),'picklist'],_0x12ef96[_0xc6d4('0x38')])&&_0x12ef96[_0xc6d4('0x3e')]&&_0x12ef96['customField']){_0x4762e0['custom_fields'][_0xc6d4('0x3f')]({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x12ef96['content'][_0xc6d4('0x40')]()});}else if(_0x12ef96[_0xc6d4('0x38')]==='variable'&&_0x12ef96[_0xc6d4('0x41')]&&_0x12ef96[_0xc6d4('0x3e')]&&_0x12ef96[_0xc6d4('0x3a')]){_0x1011ac[_0x12ef96[_0xc6d4('0x41')]]&&_0x4762e0[_0xc6d4('0x42')][_0xc6d4('0x3f')]({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x1011ac[_0x12ef96[_0xc6d4('0x41')]][_0xc6d4('0x40')]()});}else if(_0x12ef96[_0xc6d4('0x38')]==='customVariable'&&_0x12ef96[_0xc6d4('0x43')]&&_0x12ef96[_0xc6d4('0x43')][_0xc6d4('0x44')]&&_0x12ef96['idField']&&_0x12ef96[_0xc6d4('0x3a')]){_0x1011ac[_0x12ef96['Variable'][_0xc6d4('0x44')][_0xc6d4('0x3b')]()]&&_0x4762e0[_0xc6d4('0x42')]['push']({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x1011ac[_0x12ef96[_0xc6d4('0x43')][_0xc6d4('0x44')]['toLowerCase']()][_0xc6d4('0x40')]()});}});}return _0x4762e0;}exports['queue']=function(_0x14b9a6,_0x21d111,_0x5bdeec,_0x4838cc,_0x2629c4,_0x54f6f4){var _0x35efa5,_0x5b50c2;_0x54f6f4[_0xc6d4('0x18')]=intUtil['stripTrailingSlash'](_0x54f6f4[_0xc6d4('0x18')]);_0x54f6f4['serverUrl']=intUtil[_0xc6d4('0x45')](_0x54f6f4[_0xc6d4('0x46')]);if(_0x2629c4&&_0x2629c4[_0xc6d4('0x47')]){logger[_0xc6d4('0xb')](_0xc6d4('0x48'),_0xc6d4('0x49'));_0x21d111[_0xc6d4('0x4a')]=util['format'](_0xc6d4('0x4b'),_0x54f6f4[_0xc6d4('0x46')],_0x21d111[_0xc6d4('0x4c')],md5(_0x21d111[_0xc6d4('0x4c')]));}else{_0x21d111['recordingURL']='';}headers[_0xc6d4('0x4d')]=getAuth(_0x54f6f4);return getUser(_0x54f6f4,_0x4838cc['email'])[_0xc6d4('0x14')](function(_0x51f0dd){_0x35efa5=_0x51f0dd;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x35efa5['id']);return getEndUser(_0x54f6f4,_0x21d111[_0xc6d4('0x4f')],_0x21d111[_0xc6d4('0x50')]);})[_0xc6d4('0x14')](function(_0x5c0777){_0x5b50c2=_0x5c0777;logger[_0xc6d4('0xb')](_0xc6d4('0x51'),_0x5b50c2['id']);return getTicket(_0x54f6f4,_0x35efa5,_0x5b50c2,_0x5bdeec,_0x21d111);})[_0xc6d4('0x14')](function(_0x5fb36b){if(_0x5fb36b){logger[_0xc6d4('0xb')](_0xc6d4('0x52'),_0x5fb36b['id']);switch(_0x54f6f4['type']){case _0xc6d4('0x53'):logger['info'](_0xc6d4('0x48'),_0xc6d4('0x54'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x55'),_0x54f6f4['remoteUri'],_0x35efa5['id'],_0x5fb36b['id']),'method':_0xc6d4('0xf')});case _0xc6d4('0x56'):logger['info'](_0xc6d4('0x48'),_0xc6d4('0x57'));emit(util['format'](_0xc6d4('0x58'),_0x4838cc[_0xc6d4('0x44')]),'trigger:browser:url',{'uri':util['format'](_0xc6d4('0x59'),_0x54f6f4['remoteUri'][_0xc6d4('0x5a')](_0xc6d4('0x5b'),''),_0x5fb36b['id'])});break;default:logger[_0xc6d4('0x5c')](_0xc6d4('0x48'),_0xc6d4('0x5d'));}}})[_0xc6d4('0x5e')](function(_0xf0259f){logger['error'](_0xc6d4('0x5f'),util['inspect'](_0xf0259f,{'showHidden':!![],'depth':null}));});};exports[_0xc6d4('0x60')]=function(_0x258279,_0x108e78,_0x2e7560,_0x41f4a5,_0xb90d17,_0x4d981f,_0x476e2b){var _0x40556d,_0x425f56;_0x4d981f[_0xc6d4('0x18')]=intUtil[_0xc6d4('0x45')](_0x4d981f[_0xc6d4('0x18')]);_0x4d981f[_0xc6d4('0x46')]=intUtil['stripTrailingSlash'](_0x4d981f[_0xc6d4('0x46')]);if(_0x476e2b&&_0x476e2b['recordingFormat']&&_0x476e2b['recordingFormat']!=='none'){logger[_0xc6d4('0xb')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x108e78[_0xc6d4('0x4a')]=util[_0xc6d4('0xd')](_0xc6d4('0x4b'),_0x4d981f['serverUrl'],_0x108e78[_0xc6d4('0x4c')],md5(_0x108e78['uniqueid']));}headers[_0xc6d4('0x4d')]=getAuth(_0x4d981f);return getUser(_0x4d981f,_0x41f4a5[_0xc6d4('0x61')])['then'](function(_0x459687){_0x40556d=_0x459687;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x40556d['id']);return getEndUser(_0x4d981f,_0x108e78[_0xc6d4('0x62')],_0x108e78[_0xc6d4('0x63')]);})['then'](function(_0x1b3803){_0x425f56=_0x1b3803;logger['info'](_0xc6d4('0x51'),_0x425f56['id']);return getTicket(_0x4d981f,_0x40556d,_0x425f56,_0x2e7560,_0x108e78);})['then'](function(_0xf4cf9c){if(_0xf4cf9c){logger[_0xc6d4('0xb')](_0xc6d4('0x52'),_0xf4cf9c['id']);switch(_0x4d981f[_0xc6d4('0x38')]){case _0xc6d4('0x53'):logger[_0xc6d4('0xb')](_0xc6d4('0x64'),_0xc6d4('0x54'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x55'),_0x4d981f[_0xc6d4('0x18')],_0x40556d['id'],_0xf4cf9c['id']),'method':_0xc6d4('0xf')});case _0xc6d4('0x56'):logger['info'](_0xc6d4('0x64'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xc6d4('0xd')](_0xc6d4('0x58'),_0x41f4a5[_0xc6d4('0x44')]),_0xc6d4('0x65'),{'uri':util[_0xc6d4('0xd')](_0xc6d4('0x59'),_0x4d981f[_0xc6d4('0x18')][_0xc6d4('0x5a')]('/api/v2',''),_0xf4cf9c['id'])});break;default:logger[_0xc6d4('0x5c')](_0xc6d4('0x64'),_0xc6d4('0x5d'));}}})[_0xc6d4('0x5e')](function(_0x16c130){logger['error'](_0xc6d4('0x66'),util[_0xc6d4('0x67')](_0x16c130,{'showHidden':!![],'depth':null}));});};exports[_0xc6d4('0x68')]=function(_0x19df25,_0x5c3831,_0x50f238,_0x2763c5,_0x3fc476,_0x5c7838){var _0x3427cb,_0x3b3f4d;_0x5c7838[_0xc6d4('0x18')]=intUtil[_0xc6d4('0x45')](_0x5c7838[_0xc6d4('0x18')]);_0x5c7838[_0xc6d4('0x46')]=intUtil[_0xc6d4('0x45')](_0x5c7838['serverUrl']);if(_0x3fc476&&_0x3fc476['monitor_format']){logger['info']('['+_0x5c3831[_0xc6d4('0x69')][_0xc6d4('0x6a')]()+']',_0xc6d4('0x49'));_0x5c3831[_0xc6d4('0x4a')]=util[_0xc6d4('0xd')](_0xc6d4('0x4b'),_0x5c7838['serverUrl'],_0x5c3831[_0xc6d4('0x4c')],md5(_0x5c3831[_0xc6d4('0x4c')]));}else{_0x5c3831[_0xc6d4('0x4a')]='';}headers['Authorization']=getAuth(_0x5c7838);return getUser(_0x5c7838)[_0xc6d4('0x14')](function(_0x452d53){_0x3427cb=_0x452d53;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x3427cb['id']);return getEndUser(_0x5c7838,_0x5c3831[_0xc6d4('0x4f')],_0x5c3831[_0xc6d4('0x50')]);})[_0xc6d4('0x14')](function(_0x1221bb){_0x3b3f4d=_0x1221bb;logger[_0xc6d4('0xb')](_0xc6d4('0x51'),_0x3b3f4d['id']);return getTicket(_0x5c7838,_0x3427cb,_0x3b3f4d,_0x50f238,_0x5c3831);})[_0xc6d4('0x14')](function(_0x57d1b1){if(_0x57d1b1){logger[_0xc6d4('0xb')]('The\x20Ticket\x20ID\x20is:',_0x57d1b1['id']);}})[_0xc6d4('0x5e')](function(_0x2e5710){logger['error']('['+_0x5c3831[_0xc6d4('0x69')]['toUpperCase']()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0xc6d4('0x67')](_0x2e5710,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff