// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x426e=['%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','length','filter','end-user','first','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','password','token','username','Basic\x20%s','toString','base64','debug','[HTTP]','GET','map','forEach','includes','string','picklist','nameField','toLowerCase','content','type','idField','customField','custom_fields','push','variable','variableName','customVariable','Variable','name','queue','stripTrailingSlash','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','recordingFormat','none','[OUTBOUND]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','destcalleridname','destcalleridnum','integrationTab','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','monitor_format','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','util','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','localhost','emit','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','getString','Descriptions','Fields','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','then','count','Agent\x20found!','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!'];(function(_0x31a280,_0x22700d){var _0x2b5027=function(_0x3c9a34){while(--_0x3c9a34){_0x31a280['push'](_0x31a280['shift']());}};_0x2b5027(++_0x22700d);}(_0x426e,0xc0));var _0xe426=function(_0xce4c29,_0x4029e5){_0xce4c29=_0xce4c29-0x0;var _0x3e7922=_0x426e[_0xce4c29];return _0x3e7922;};'use strict';var _=require(_0xe426('0x0'));var rp=require(_0xe426('0x1'));var md5=require('md5');var util=require(_0xe426('0x2'));var Redis=require(_0xe426('0x3'));var intUtil=require(_0xe426('0x4'));var config=require(_0xe426('0x5'));var logger=require(_0xe426('0x6'))(_0xe426('0x7'));config[_0xe426('0x8')]=_[_0xe426('0x9')](config[_0xe426('0x8')],{'host':_0xe426('0xa'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0xe426('0x8')]));function emit(_0x47f543,_0x4abf01,_0x234137){io['to'](_0x47f543)[_0xe426('0xb')](_0x4abf01,_0x234137);}var headers={'Content-Type':'application/json','Accept':'application/json'};function getTicket(_0x30f82e,_0x53dd3d,_0x573ee6,_0x5183f4,_0x1e30d9){logger[_0xe426('0xc')](_0xe426('0xd'));return request({'uri':util[_0xe426('0xe')](_0xe426('0xf'),_0x30f82e[_0xe426('0x10')]),'method':_0xe426('0x11'),'body':{'ticket':_[_0xe426('0x12')]({'requester_id':_0x573ee6['id'],'submitter_id':_0x53dd3d?_0x53dd3d['id']:undefined,'assignee_id':_0x53dd3d?_0x53dd3d['id']:undefined,'tags':getTags(_0x5183f4[_0xe426('0x13')],'name'),'subject':intUtil[_0xe426('0x14')](_0x5183f4['Subjects'],_0x1e30d9,'\x20'),'description':intUtil[_0xe426('0x14')](_0x5183f4['Descriptions'],_0x1e30d9,'\x0a'),'comment':{'public':![],'body':intUtil[_0xe426('0x14')](_0x5183f4[_0xe426('0x15')],_0x1e30d9,'\x0a')}},getCustomFields(_0x5183f4[_0xe426('0x16')],_0x1e30d9))}})['then'](function(_0x1e5cda){logger[_0xe426('0xc')]('Ticket\x20created!');return _0x1e5cda['ticket'];});}function getUser(_0x5d8e9a,_0x46b6f0){if(intUtil[_0xe426('0x17')](_0x46b6f0)){logger['info'](_0xe426('0x18'),_0x46b6f0);return request({'uri':util[_0xe426('0xe')](_0xe426('0x19'),_0x5d8e9a[_0xe426('0x10')]),'qs':{'query':util['format'](_0xe426('0x1a'),_0x46b6f0)}})[_0xe426('0x1b')](function(_0x21356c){if(_0x21356c[_0xe426('0x1c')]){logger[_0xe426('0xc')](_0xe426('0x1d'));return _[_0xe426('0x1e')](_0x21356c[_0xe426('0x1f')],{'email':_0x46b6f0,'role':_0xe426('0x20')});}else{logger[_0xe426('0xc')](_0xe426('0x21'));return request({'uri':util['format'](_0xe426('0x22'),_0x5d8e9a['remoteUri'])})[_0xe426('0x1b')](function(_0x7340c9){logger['info'](_0xe426('0x23'));return _0x7340c9[_0xe426('0x24')];});}});}else{logger['info'](_0xe426('0x21'));return request({'uri':util[_0xe426('0xe')]('%s/users/me.json',_0x5d8e9a[_0xe426('0x10')])})['then'](function(_0x3df4fb){logger[_0xe426('0xc')](_0xe426('0x23'));return _0x3df4fb['user'];});}}function getEndUser(_0x1dae8d,_0x374e67,_0x1b6bb7){logger[_0xe426('0xc')](_0xe426('0x25'),_0x1b6bb7);return request({'uri':util[_0xe426('0xe')](_0xe426('0x19'),_0x1dae8d[_0xe426('0x10')]),'qs':{'query':util[_0xe426('0xe')]('type:user\x20role:end-user\x20phone:%s',_0x1b6bb7)}})['then'](function(_0x1ffba4){var _0x5a2f8d;if(_0x1ffba4[_0xe426('0x1f')][_0xe426('0x26')]){_0x1ffba4[_0xe426('0x1f')]=_[_0xe426('0x27')](_0x1ffba4['results'],{'suspended':![],'role':_0xe426('0x28')});if(_0x1ffba4['results'][_0xe426('0x26')]){_0x5a2f8d=_[_0xe426('0x29')](_0x1ffba4[_0xe426('0x1f')]);}}if(_0x5a2f8d){logger[_0xe426('0xc')]('Enduser\x20found!');return _0x5a2f8d;}else{logger[_0xe426('0xc')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0xe426('0xe')](_0xe426('0x2a'),_0x1dae8d['remoteUri']),'method':_0xe426('0x11'),'body':{'user':{'role':_0xe426('0x28'),'name':util[_0xe426('0xe')](_0xe426('0x2b'),_0x374e67||_0x1b6bb7),'phone':_0x1b6bb7}}})[_0xe426('0x1b')](function(_0x34c3e2){logger[_0xe426('0xc')](_0xe426('0x2c'));return _0x34c3e2[_0xe426('0x24')];});}});}function getAuth(_0x478523){var _0x3f257e;if(_0x478523['authType']===_0xe426('0x2d')){_0x3f257e=util[_0xe426('0xe')]('%s:%s',_0x478523['username'],_0x478523[_0xe426('0x2d')]);}else if(_0x478523['authType']===_0xe426('0x2e')){_0x3f257e=util['format']('%s/token:%s',_0x478523[_0xe426('0x2f')],_0x478523[_0xe426('0x2e')]);}return util[_0xe426('0xe')](_0xe426('0x30'),new Buffer(_0x3f257e)[_0xe426('0x31')](_0xe426('0x32')));}function request(_0x45ffb2){logger[_0xe426('0x33')](_0xe426('0x34'),JSON['stringify'](_0x45ffb2));return rp(_[_0xe426('0x9')](_0x45ffb2,{'method':_0xe426('0x35'),'headers':headers,'json':!![]}));}function getTags(_0x311e44,_0xa38117){var _0x3d8ba8=[];if(_0x311e44&&_0x311e44[_0xe426('0x26')]>0x0){_0x3d8ba8=_[_0xe426('0x36')](_0x311e44,_0xa38117);}return _0x3d8ba8;}function getCustomFields(_0x30de14,_0x5f0736){var _0x4a0e84=[];var _0x73a389={'custom_fields':[]};if(_0x30de14['length']>0x0){_[_0xe426('0x37')](_0x30de14,function(_0x1f2335){if(_[_0xe426('0x38')]([_0xe426('0x39'),_0xe426('0x3a')],_0x1f2335['type'])&&_0x1f2335[_0xe426('0x3b')]&&!_0x1f2335['customField']){_0x73a389[_0x1f2335['nameField'][_0xe426('0x3c')]()]=_0x1f2335[_0xe426('0x3d')]['toString']();}else if(_['includes']([_0xe426('0x39'),'picklist'],_0x1f2335[_0xe426('0x3e')])&&_0x1f2335[_0xe426('0x3f')]&&_0x1f2335[_0xe426('0x40')]){_0x73a389[_0xe426('0x41')][_0xe426('0x42')]({'id':_0x1f2335['idField'],'value':_0x1f2335['content'][_0xe426('0x31')]()});}else if(_0x1f2335['type']===_0xe426('0x43')&&_0x1f2335[_0xe426('0x44')]&&_0x1f2335[_0xe426('0x3f')]&&_0x1f2335['customField']){_0x5f0736[_0x1f2335[_0xe426('0x44')]]&&_0x73a389[_0xe426('0x41')]['push']({'id':_0x1f2335[_0xe426('0x3f')],'value':_0x5f0736[_0x1f2335[_0xe426('0x44')]]['toString']()});}else if(_0x1f2335[_0xe426('0x3e')]===_0xe426('0x45')&&_0x1f2335[_0xe426('0x46')]&&_0x1f2335[_0xe426('0x46')][_0xe426('0x47')]&&_0x1f2335[_0xe426('0x3f')]&&_0x1f2335['customField']){_0x5f0736[_0x1f2335[_0xe426('0x46')][_0xe426('0x47')][_0xe426('0x3c')]()]&&_0x73a389[_0xe426('0x41')][_0xe426('0x42')]({'id':_0x1f2335[_0xe426('0x3f')],'value':_0x5f0736[_0x1f2335[_0xe426('0x46')]['name'][_0xe426('0x3c')]()][_0xe426('0x31')]()});}});}return _0x73a389;}exports[_0xe426('0x48')]=function(_0x12726f,_0x1b8ff4,_0x5b04a4,_0x5965e5,_0x978924,_0x9d7bb1){var _0x5bf53a,_0x36c82d;_0x9d7bb1[_0xe426('0x10')]=intUtil[_0xe426('0x49')](_0x9d7bb1['remoteUri']);_0x9d7bb1['serverUrl']=intUtil[_0xe426('0x49')](_0x9d7bb1['serverUrl']);if(_0x978924&&_0x978924['monitor_format']){logger[_0xe426('0xc')](_0xe426('0x4a'),_0xe426('0x4b'));_0x1b8ff4[_0xe426('0x4c')]=util[_0xe426('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x9d7bb1['serverUrl'],_0x1b8ff4[_0xe426('0x4d')],md5(_0x1b8ff4[_0xe426('0x4d')]));}else{_0x1b8ff4[_0xe426('0x4c')]='';}headers[_0xe426('0x4e')]=getAuth(_0x9d7bb1);return getUser(_0x9d7bb1,_0x5965e5[_0xe426('0x4f')])[_0xe426('0x1b')](function(_0x2cb950){_0x5bf53a=_0x2cb950;logger[_0xe426('0xc')](_0xe426('0x50'),_0x5bf53a['id']);return getEndUser(_0x9d7bb1,_0x1b8ff4[_0xe426('0x51')],_0x1b8ff4[_0xe426('0x52')]);})[_0xe426('0x1b')](function(_0x2a8c37){_0x36c82d=_0x2a8c37;logger[_0xe426('0xc')](_0xe426('0x53'),_0x36c82d['id']);return getTicket(_0x9d7bb1,_0x5bf53a,_0x36c82d,_0x5b04a4,_0x1b8ff4);})[_0xe426('0x1b')](function(_0x4c581e){if(_0x4c581e){logger['info'](_0xe426('0x54'),_0x4c581e['id']);switch(_0x9d7bb1[_0xe426('0x3e')]){case'integrationTab':logger[_0xe426('0xc')](_0xe426('0x4a'),_0xe426('0x55'));return request({'uri':util[_0xe426('0xe')](_0xe426('0x56'),_0x9d7bb1[_0xe426('0x10')],_0x5bf53a['id'],_0x4c581e['id']),'method':_0xe426('0x11')});case _0xe426('0x57'):logger[_0xe426('0xc')](_0xe426('0x4a'),_0xe426('0x58'));emit(util[_0xe426('0xe')](_0xe426('0x59'),_0x5965e5['name']),_0xe426('0x5a'),{'uri':util[_0xe426('0xe')](_0xe426('0x5b'),_0x9d7bb1[_0xe426('0x10')][_0xe426('0x5c')](_0xe426('0x5d'),''),_0x4c581e['id'])});break;default:logger[_0xe426('0x5e')](_0xe426('0x4a'),_0xe426('0x5f'));}}})[_0xe426('0x60')](function(_0x3effc9){logger[_0xe426('0x5e')](_0xe426('0x61'),util[_0xe426('0x62')](_0x3effc9,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x33bfbb,_0x5c4e1f,_0x1832ad,_0x18801a,_0x5729cf,_0x28fc20,_0x4c05cc){var _0x3fbdfa,_0x29806e;_0x28fc20[_0xe426('0x10')]=intUtil[_0xe426('0x49')](_0x28fc20[_0xe426('0x10')]);_0x28fc20['serverUrl']=intUtil[_0xe426('0x49')](_0x28fc20['serverUrl']);if(_0x4c05cc&&_0x4c05cc[_0xe426('0x63')]&&_0x4c05cc['recordingFormat']!==_0xe426('0x64')){logger[_0xe426('0xc')](_0xe426('0x65'),_0xe426('0x4b'));_0x5c4e1f[_0xe426('0x4c')]=util[_0xe426('0xe')](_0xe426('0x66'),_0x28fc20[_0xe426('0x67')],_0x5c4e1f[_0xe426('0x4d')],md5(_0x5c4e1f['uniqueid']));}headers[_0xe426('0x4e')]=getAuth(_0x28fc20);return getUser(_0x28fc20,_0x18801a[_0xe426('0x4f')])['then'](function(_0x4f8906){_0x3fbdfa=_0x4f8906;logger[_0xe426('0xc')]('The\x20User\x20ID\x20is:',_0x3fbdfa['id']);return getEndUser(_0x28fc20,_0x5c4e1f[_0xe426('0x68')],_0x5c4e1f[_0xe426('0x69')]);})[_0xe426('0x1b')](function(_0x5d4ecf){_0x29806e=_0x5d4ecf;logger[_0xe426('0xc')](_0xe426('0x53'),_0x29806e['id']);return getTicket(_0x28fc20,_0x3fbdfa,_0x29806e,_0x1832ad,_0x5c4e1f);})['then'](function(_0x135871){if(_0x135871){logger[_0xe426('0xc')]('The\x20Ticket\x20ID\x20is:',_0x135871['id']);switch(_0x28fc20[_0xe426('0x3e')]){case _0xe426('0x6a'):logger[_0xe426('0xc')](_0xe426('0x65'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xe426('0xe')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x28fc20[_0xe426('0x10')],_0x3fbdfa['id'],_0x135871['id']),'method':_0xe426('0x11')});case'newTab':logger[_0xe426('0xc')](_0xe426('0x65'),_0xe426('0x58'));emit(util['format'](_0xe426('0x59'),_0x18801a['name']),_0xe426('0x5a'),{'uri':util[_0xe426('0xe')](_0xe426('0x5b'),_0x28fc20[_0xe426('0x10')]['replace'](_0xe426('0x5d'),''),_0x135871['id'])});break;default:logger[_0xe426('0x5e')](_0xe426('0x65'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xe426('0x60')](function(_0x4957cc){logger['error'](_0xe426('0x6b'),util[_0xe426('0x62')](_0x4957cc,{'showHidden':!![],'depth':null}));});};exports[_0xe426('0x6c')]=function(_0x3792a1,_0x194fc7,_0x51a8b9,_0x4f9cca,_0x59226c,_0x245ef3){var _0x39f69a,_0x3831a0;_0x245ef3[_0xe426('0x10')]=intUtil[_0xe426('0x49')](_0x245ef3[_0xe426('0x10')]);_0x245ef3[_0xe426('0x67')]=intUtil[_0xe426('0x49')](_0x245ef3[_0xe426('0x67')]);if(_0x59226c&&_0x59226c[_0xe426('0x6d')]){logger[_0xe426('0xc')]('['+_0x194fc7[_0xe426('0x6e')]['toUpperCase']()+']',_0xe426('0x4b'));_0x194fc7[_0xe426('0x4c')]=util[_0xe426('0xe')](_0xe426('0x66'),_0x245ef3[_0xe426('0x67')],_0x194fc7['uniqueid'],md5(_0x194fc7[_0xe426('0x4d')]));}else{_0x194fc7[_0xe426('0x4c')]='';}headers[_0xe426('0x4e')]=getAuth(_0x245ef3);return getUser(_0x245ef3)[_0xe426('0x1b')](function(_0x4499f9){_0x39f69a=_0x4499f9;logger[_0xe426('0xc')]('The\x20User\x20ID\x20is:',_0x39f69a['id']);return getEndUser(_0x245ef3,_0x194fc7['calleridname'],_0x194fc7[_0xe426('0x52')]);})['then'](function(_0x5dbd56){_0x3831a0=_0x5dbd56;logger['info'](_0xe426('0x53'),_0x3831a0['id']);return getTicket(_0x245ef3,_0x39f69a,_0x3831a0,_0x51a8b9,_0x194fc7);})[_0xe426('0x1b')](function(_0x4ad9f0){if(_0x4ad9f0){logger[_0xe426('0xc')]('The\x20Ticket\x20ID\x20is:',_0x4ad9f0['id']);}})[_0xe426('0x60')](function(_0x1dd053){logger[_0xe426('0x5e')]('['+_0x194fc7[_0xe426('0x6e')][_0xe426('0x6f')]()+']'+_0xe426('0x70'),util[_0xe426('0x62')](_0x1dd053,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x6d4c=['./util','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','info','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','Tags','getString','Subjects','Descriptions','then','ticket','validateEmail','Getting\x20agent\x20with\x20email','remoteUri','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','results','agent','Admin\x20account\x20selected.','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user','Searching\x20enduser\x20with\x20phone','%s/search.json','length','filter','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','end-user','Enduser\x20created.','authType','password','token','%s/token:%s','username','Basic\x20%s','base64','debug','[HTTP]','stringify','map','picklist','type','nameField','customField','toLowerCase','includes','string','idField','push','toString','variableName','custom_fields','Variable','name','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','email','destcalleridname','destcalleridnum','[OUTBOUND]','trigger:browser:url','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','unmanaged','lastevent','toUpperCase','request-promise','md5','util','ioredis'];(function(_0x7ceeac,_0x1c9973){var _0x330ac0=function(_0x54e645){while(--_0x54e645){_0x7ceeac['push'](_0x7ceeac['shift']());}};_0x330ac0(++_0x1c9973);}(_0x6d4c,0x1a8));var _0xc6d4=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x6d4c[_0x3dd15e];return _0x231fd0;};'use strict';var _=require('lodash');var rp=require(_0xc6d4('0x0'));var md5=require(_0xc6d4('0x1'));var util=require(_0xc6d4('0x2'));var Redis=require(_0xc6d4('0x3'));var intUtil=require(_0xc6d4('0x4'));var config=require('../../../../config/environment');var logger=require(_0xc6d4('0x5'))(_0xc6d4('0x6'));config[_0xc6d4('0x7')]=_[_0xc6d4('0x8')](config[_0xc6d4('0x7')],{'host':_0xc6d4('0x9'),'port':0x18eb});var io=require(_0xc6d4('0xa'))(new Redis(config[_0xc6d4('0x7')]));function emit(_0x41d457,_0xe327e9,_0x418022){io['to'](_0x41d457)['emit'](_0xe327e9,_0x418022);}var headers={'Content-Type':'application/json','Accept':'application/json'};function getTicket(_0x50c588,_0x5b7f85,_0x5d174c,_0x204acb,_0x2fa2e0){logger[_0xc6d4('0xb')](_0xc6d4('0xc'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0xe'),_0x50c588['remoteUri']),'method':_0xc6d4('0xf'),'body':{'ticket':_['merge']({'requester_id':_0x5d174c['id'],'submitter_id':_0x5b7f85?_0x5b7f85['id']:undefined,'assignee_id':_0x5b7f85?_0x5b7f85['id']:undefined,'tags':getTags(_0x204acb[_0xc6d4('0x10')],'name'),'subject':intUtil[_0xc6d4('0x11')](_0x204acb[_0xc6d4('0x12')],_0x2fa2e0,'\x20'),'description':intUtil[_0xc6d4('0x11')](_0x204acb[_0xc6d4('0x13')],_0x2fa2e0,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x204acb[_0xc6d4('0x13')],_0x2fa2e0,'\x0a')}},getCustomFields(_0x204acb['Fields'],_0x2fa2e0))}})[_0xc6d4('0x14')](function(_0x59c798){logger[_0xc6d4('0xb')]('Ticket\x20created!');return _0x59c798[_0xc6d4('0x15')];});}function getUser(_0x313ac1,_0x1ae2a6){if(intUtil[_0xc6d4('0x16')](_0x1ae2a6)){logger[_0xc6d4('0xb')](_0xc6d4('0x17'),_0x1ae2a6);return request({'uri':util[_0xc6d4('0xd')]('%s/search.json',_0x313ac1[_0xc6d4('0x18')]),'qs':{'query':util[_0xc6d4('0xd')](_0xc6d4('0x19'),_0x1ae2a6)}})['then'](function(_0x273f8b){if(_0x273f8b[_0xc6d4('0x1a')]){logger[_0xc6d4('0xb')](_0xc6d4('0x1b'));return _[_0xc6d4('0x1c')](_0x273f8b[_0xc6d4('0x1d')],{'email':_0x1ae2a6,'role':_0xc6d4('0x1e')});}else{logger[_0xc6d4('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xc6d4('0xd')]('%s/users/me.json',_0x313ac1['remoteUri'])})[_0xc6d4('0x14')](function(_0x52619f){logger[_0xc6d4('0xb')](_0xc6d4('0x1f'));return _0x52619f['user'];});}});}else{logger[_0xc6d4('0xb')](_0xc6d4('0x20'));return request({'uri':util['format'](_0xc6d4('0x21'),_0x313ac1[_0xc6d4('0x18')])})['then'](function(_0x27c9ec){logger[_0xc6d4('0xb')](_0xc6d4('0x1f'));return _0x27c9ec[_0xc6d4('0x22')];});}}function getEndUser(_0x105949,_0x5eb2d8,_0xad9a3f){logger['info'](_0xc6d4('0x23'),_0xad9a3f);return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x24'),_0x105949[_0xc6d4('0x18')]),'qs':{'query':util[_0xc6d4('0xd')]('type:user\x20role:end-user\x20phone:%s',_0xad9a3f)}})[_0xc6d4('0x14')](function(_0x5ea640){var _0x209c67;if(_0x5ea640[_0xc6d4('0x1d')][_0xc6d4('0x25')]){_0x5ea640[_0xc6d4('0x1d')]=_[_0xc6d4('0x26')](_0x5ea640[_0xc6d4('0x1d')],{'suspended':![],'role':'end-user'});if(_0x5ea640[_0xc6d4('0x1d')][_0xc6d4('0x25')]){_0x209c67=_[_0xc6d4('0x27')](_0x5ea640[_0xc6d4('0x1d')]);}}if(_0x209c67){logger[_0xc6d4('0xb')](_0xc6d4('0x28'));return _0x209c67;}else{logger['info'](_0xc6d4('0x29'));return request({'uri':util[_0xc6d4('0xd')]('%s/users.json',_0x105949[_0xc6d4('0x18')]),'method':_0xc6d4('0xf'),'body':{'user':{'role':_0xc6d4('0x2a'),'name':util[_0xc6d4('0xd')]('Caller\x20-\x20%s',_0x5eb2d8||_0xad9a3f),'phone':_0xad9a3f}}})[_0xc6d4('0x14')](function(_0x5a265d){logger[_0xc6d4('0xb')](_0xc6d4('0x2b'));return _0x5a265d['user'];});}});}function getAuth(_0x3cef98){var _0x3d46b5;if(_0x3cef98[_0xc6d4('0x2c')]===_0xc6d4('0x2d')){_0x3d46b5=util[_0xc6d4('0xd')]('%s:%s',_0x3cef98['username'],_0x3cef98[_0xc6d4('0x2d')]);}else if(_0x3cef98[_0xc6d4('0x2c')]===_0xc6d4('0x2e')){_0x3d46b5=util[_0xc6d4('0xd')](_0xc6d4('0x2f'),_0x3cef98[_0xc6d4('0x30')],_0x3cef98[_0xc6d4('0x2e')]);}return util['format'](_0xc6d4('0x31'),new Buffer(_0x3d46b5)['toString'](_0xc6d4('0x32')));}function request(_0x1278de){logger[_0xc6d4('0x33')](_0xc6d4('0x34'),JSON[_0xc6d4('0x35')](_0x1278de));return rp(_[_0xc6d4('0x8')](_0x1278de,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x4c9b8d,_0x5b60fe){var _0x41923b=[];if(_0x4c9b8d&&_0x4c9b8d[_0xc6d4('0x25')]>0x0){_0x41923b=_[_0xc6d4('0x36')](_0x4c9b8d,_0x5b60fe);}return _0x41923b;}function getCustomFields(_0x15e194,_0x1011ac){var _0x298dbc=[];var _0x4762e0={'custom_fields':[]};if(_0x15e194['length']>0x0){_['forEach'](_0x15e194,function(_0x12ef96){if(_['includes'](['string',_0xc6d4('0x37')],_0x12ef96[_0xc6d4('0x38')])&&_0x12ef96[_0xc6d4('0x39')]&&!_0x12ef96[_0xc6d4('0x3a')]){_0x4762e0[_0x12ef96[_0xc6d4('0x39')][_0xc6d4('0x3b')]()]=_0x12ef96['content']['toString']();}else if(_[_0xc6d4('0x3c')]([_0xc6d4('0x3d'),'picklist'],_0x12ef96[_0xc6d4('0x38')])&&_0x12ef96[_0xc6d4('0x3e')]&&_0x12ef96['customField']){_0x4762e0['custom_fields'][_0xc6d4('0x3f')]({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x12ef96['content'][_0xc6d4('0x40')]()});}else if(_0x12ef96[_0xc6d4('0x38')]==='variable'&&_0x12ef96[_0xc6d4('0x41')]&&_0x12ef96[_0xc6d4('0x3e')]&&_0x12ef96[_0xc6d4('0x3a')]){_0x1011ac[_0x12ef96[_0xc6d4('0x41')]]&&_0x4762e0[_0xc6d4('0x42')][_0xc6d4('0x3f')]({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x1011ac[_0x12ef96[_0xc6d4('0x41')]][_0xc6d4('0x40')]()});}else if(_0x12ef96[_0xc6d4('0x38')]==='customVariable'&&_0x12ef96[_0xc6d4('0x43')]&&_0x12ef96[_0xc6d4('0x43')][_0xc6d4('0x44')]&&_0x12ef96['idField']&&_0x12ef96[_0xc6d4('0x3a')]){_0x1011ac[_0x12ef96['Variable'][_0xc6d4('0x44')][_0xc6d4('0x3b')]()]&&_0x4762e0[_0xc6d4('0x42')]['push']({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x1011ac[_0x12ef96[_0xc6d4('0x43')][_0xc6d4('0x44')]['toLowerCase']()][_0xc6d4('0x40')]()});}});}return _0x4762e0;}exports['queue']=function(_0x14b9a6,_0x21d111,_0x5bdeec,_0x4838cc,_0x2629c4,_0x54f6f4){var _0x35efa5,_0x5b50c2;_0x54f6f4[_0xc6d4('0x18')]=intUtil['stripTrailingSlash'](_0x54f6f4[_0xc6d4('0x18')]);_0x54f6f4['serverUrl']=intUtil[_0xc6d4('0x45')](_0x54f6f4[_0xc6d4('0x46')]);if(_0x2629c4&&_0x2629c4[_0xc6d4('0x47')]){logger[_0xc6d4('0xb')](_0xc6d4('0x48'),_0xc6d4('0x49'));_0x21d111[_0xc6d4('0x4a')]=util['format'](_0xc6d4('0x4b'),_0x54f6f4[_0xc6d4('0x46')],_0x21d111[_0xc6d4('0x4c')],md5(_0x21d111[_0xc6d4('0x4c')]));}else{_0x21d111['recordingURL']='';}headers[_0xc6d4('0x4d')]=getAuth(_0x54f6f4);return getUser(_0x54f6f4,_0x4838cc['email'])[_0xc6d4('0x14')](function(_0x51f0dd){_0x35efa5=_0x51f0dd;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x35efa5['id']);return getEndUser(_0x54f6f4,_0x21d111[_0xc6d4('0x4f')],_0x21d111[_0xc6d4('0x50')]);})[_0xc6d4('0x14')](function(_0x5c0777){_0x5b50c2=_0x5c0777;logger[_0xc6d4('0xb')](_0xc6d4('0x51'),_0x5b50c2['id']);return getTicket(_0x54f6f4,_0x35efa5,_0x5b50c2,_0x5bdeec,_0x21d111);})[_0xc6d4('0x14')](function(_0x5fb36b){if(_0x5fb36b){logger[_0xc6d4('0xb')](_0xc6d4('0x52'),_0x5fb36b['id']);switch(_0x54f6f4['type']){case _0xc6d4('0x53'):logger['info'](_0xc6d4('0x48'),_0xc6d4('0x54'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x55'),_0x54f6f4['remoteUri'],_0x35efa5['id'],_0x5fb36b['id']),'method':_0xc6d4('0xf')});case _0xc6d4('0x56'):logger['info'](_0xc6d4('0x48'),_0xc6d4('0x57'));emit(util['format'](_0xc6d4('0x58'),_0x4838cc[_0xc6d4('0x44')]),'trigger:browser:url',{'uri':util['format'](_0xc6d4('0x59'),_0x54f6f4['remoteUri'][_0xc6d4('0x5a')](_0xc6d4('0x5b'),''),_0x5fb36b['id'])});break;default:logger[_0xc6d4('0x5c')](_0xc6d4('0x48'),_0xc6d4('0x5d'));}}})[_0xc6d4('0x5e')](function(_0xf0259f){logger['error'](_0xc6d4('0x5f'),util['inspect'](_0xf0259f,{'showHidden':!![],'depth':null}));});};exports[_0xc6d4('0x60')]=function(_0x258279,_0x108e78,_0x2e7560,_0x41f4a5,_0xb90d17,_0x4d981f,_0x476e2b){var _0x40556d,_0x425f56;_0x4d981f[_0xc6d4('0x18')]=intUtil[_0xc6d4('0x45')](_0x4d981f[_0xc6d4('0x18')]);_0x4d981f[_0xc6d4('0x46')]=intUtil['stripTrailingSlash'](_0x4d981f[_0xc6d4('0x46')]);if(_0x476e2b&&_0x476e2b['recordingFormat']&&_0x476e2b['recordingFormat']!=='none'){logger[_0xc6d4('0xb')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x108e78[_0xc6d4('0x4a')]=util[_0xc6d4('0xd')](_0xc6d4('0x4b'),_0x4d981f['serverUrl'],_0x108e78[_0xc6d4('0x4c')],md5(_0x108e78['uniqueid']));}headers[_0xc6d4('0x4d')]=getAuth(_0x4d981f);return getUser(_0x4d981f,_0x41f4a5[_0xc6d4('0x61')])['then'](function(_0x459687){_0x40556d=_0x459687;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x40556d['id']);return getEndUser(_0x4d981f,_0x108e78[_0xc6d4('0x62')],_0x108e78[_0xc6d4('0x63')]);})['then'](function(_0x1b3803){_0x425f56=_0x1b3803;logger['info'](_0xc6d4('0x51'),_0x425f56['id']);return getTicket(_0x4d981f,_0x40556d,_0x425f56,_0x2e7560,_0x108e78);})['then'](function(_0xf4cf9c){if(_0xf4cf9c){logger[_0xc6d4('0xb')](_0xc6d4('0x52'),_0xf4cf9c['id']);switch(_0x4d981f[_0xc6d4('0x38')]){case _0xc6d4('0x53'):logger[_0xc6d4('0xb')](_0xc6d4('0x64'),_0xc6d4('0x54'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x55'),_0x4d981f[_0xc6d4('0x18')],_0x40556d['id'],_0xf4cf9c['id']),'method':_0xc6d4('0xf')});case _0xc6d4('0x56'):logger['info'](_0xc6d4('0x64'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xc6d4('0xd')](_0xc6d4('0x58'),_0x41f4a5[_0xc6d4('0x44')]),_0xc6d4('0x65'),{'uri':util[_0xc6d4('0xd')](_0xc6d4('0x59'),_0x4d981f[_0xc6d4('0x18')][_0xc6d4('0x5a')]('/api/v2',''),_0xf4cf9c['id'])});break;default:logger[_0xc6d4('0x5c')](_0xc6d4('0x64'),_0xc6d4('0x5d'));}}})[_0xc6d4('0x5e')](function(_0x16c130){logger['error'](_0xc6d4('0x66'),util[_0xc6d4('0x67')](_0x16c130,{'showHidden':!![],'depth':null}));});};exports[_0xc6d4('0x68')]=function(_0x19df25,_0x5c3831,_0x50f238,_0x2763c5,_0x3fc476,_0x5c7838){var _0x3427cb,_0x3b3f4d;_0x5c7838[_0xc6d4('0x18')]=intUtil[_0xc6d4('0x45')](_0x5c7838[_0xc6d4('0x18')]);_0x5c7838[_0xc6d4('0x46')]=intUtil[_0xc6d4('0x45')](_0x5c7838['serverUrl']);if(_0x3fc476&&_0x3fc476['monitor_format']){logger['info']('['+_0x5c3831[_0xc6d4('0x69')][_0xc6d4('0x6a')]()+']',_0xc6d4('0x49'));_0x5c3831[_0xc6d4('0x4a')]=util[_0xc6d4('0xd')](_0xc6d4('0x4b'),_0x5c7838['serverUrl'],_0x5c3831[_0xc6d4('0x4c')],md5(_0x5c3831[_0xc6d4('0x4c')]));}else{_0x5c3831[_0xc6d4('0x4a')]='';}headers['Authorization']=getAuth(_0x5c7838);return getUser(_0x5c7838)[_0xc6d4('0x14')](function(_0x452d53){_0x3427cb=_0x452d53;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x3427cb['id']);return getEndUser(_0x5c7838,_0x5c3831[_0xc6d4('0x4f')],_0x5c3831[_0xc6d4('0x50')]);})[_0xc6d4('0x14')](function(_0x1221bb){_0x3b3f4d=_0x1221bb;logger[_0xc6d4('0xb')](_0xc6d4('0x51'),_0x3b3f4d['id']);return getTicket(_0x5c7838,_0x3427cb,_0x3b3f4d,_0x50f238,_0x5c3831);})[_0xc6d4('0x14')](function(_0x57d1b1){if(_0x57d1b1){logger[_0xc6d4('0xb')]('The\x20Ticket\x20ID\x20is:',_0x57d1b1['id']);}})[_0xc6d4('0x5e')](function(_0x2e5710){logger['error']('['+_0x5c3831[_0xc6d4('0x69')]['toUpperCase']()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0xc6d4('0x67')](_0x2e5710,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff