// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x6a2c=['string','nameField','toLowerCase','picklist','idField','customField','custom_fields','push','type','variableName','customVariable','Variable','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','Recording\x20is\x20enabled!','destcalleridname','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','replace','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','calleridname','lodash','util','./util','../../../../config/environment','../../../../config/logger','zendesk','defaults','redis','localhost','socket.io-emitter','emit','application/json','info','format','%s/tickets.json','remoteUri','POST','Tags','name','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','validateEmail','Getting\x20agent\x20with\x20email','type:user\x20role:agent\x20email:%s','count','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','%s/search.json','type:user\x20role:end-user\x20phone:%s','filter','end-user','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','%s:%s','username','password','token','%s/token:%s','Basic\x20%s','toString','[HTTP]','stringify','GET','length','map','forEach','includes'];(function(_0x1101c9,_0x56ece2){var _0x3fef5d=function(_0x5e93ea){while(--_0x5e93ea){_0x1101c9['push'](_0x1101c9['shift']());}};_0x3fef5d(++_0x56ece2);}(_0x6a2c,0x110));var _0xc6a2=function(_0x3972c0,_0x4b49ea){_0x3972c0=_0x3972c0-0x0;var _0x1c7018=_0x6a2c[_0x3972c0];return _0x1c7018;};'use strict';var _=require(_0xc6a2('0x0'));var rp=require('request-promise');var md5=require('md5');var util=require(_0xc6a2('0x1'));var Redis=require('ioredis');var intUtil=require(_0xc6a2('0x2'));var config=require(_0xc6a2('0x3'));var logger=require(_0xc6a2('0x4'))(_0xc6a2('0x5'));config['redis']=_[_0xc6a2('0x6')](config[_0xc6a2('0x7')],{'host':_0xc6a2('0x8'),'port':0x18eb});var io=require(_0xc6a2('0x9'))(new Redis(config[_0xc6a2('0x7')]));function emit(_0x5cf53a,_0x570a31,_0x53d2f4){io['to'](_0x5cf53a)[_0xc6a2('0xa')](_0x570a31,_0x53d2f4);}var headers={'Content-Type':_0xc6a2('0xb'),'Accept':'application/json'};function getTicket(_0x2678c4,_0x317045,_0x4ece8a,_0x33522b,_0x37fbbb){logger[_0xc6a2('0xc')]('Creating\x20new\x20ticket...');return request({'uri':util[_0xc6a2('0xd')](_0xc6a2('0xe'),_0x2678c4[_0xc6a2('0xf')]),'method':_0xc6a2('0x10'),'body':{'ticket':_['merge']({'requester_id':_0x4ece8a['id'],'submitter_id':_0x317045?_0x317045['id']:undefined,'assignee_id':_0x317045?_0x317045['id']:undefined,'tags':getTags(_0x33522b[_0xc6a2('0x11')],_0xc6a2('0x12')),'subject':intUtil[_0xc6a2('0x13')](_0x33522b[_0xc6a2('0x14')],_0x37fbbb,'\x20'),'description':intUtil[_0xc6a2('0x13')](_0x33522b[_0xc6a2('0x15')],_0x37fbbb,'\x0a'),'comment':{'public':![],'body':intUtil[_0xc6a2('0x13')](_0x33522b['Descriptions'],_0x37fbbb,'\x0a')}},getCustomFields(_0x33522b[_0xc6a2('0x16')],_0x37fbbb))}})[_0xc6a2('0x17')](function(_0x54692c){logger[_0xc6a2('0xc')](_0xc6a2('0x18'));return _0x54692c['ticket'];});}function getUser(_0x391e56,_0x2e10af){if(intUtil[_0xc6a2('0x19')](_0x2e10af)){logger[_0xc6a2('0xc')](_0xc6a2('0x1a'),_0x2e10af);return request({'uri':util['format']('%s/search.json',_0x391e56[_0xc6a2('0xf')]),'qs':{'query':util[_0xc6a2('0xd')](_0xc6a2('0x1b'),_0x2e10af)}})[_0xc6a2('0x17')](function(_0x50ed8e){if(_0x50ed8e[_0xc6a2('0x1c')]){logger[_0xc6a2('0xc')]('Agent\x20found!');return _[_0xc6a2('0x1d')](_0x50ed8e[_0xc6a2('0x1e')],{'email':_0x2e10af,'role':_0xc6a2('0x1f')});}else{logger[_0xc6a2('0xc')](_0xc6a2('0x20'));return request({'uri':util['format'](_0xc6a2('0x21'),_0x391e56[_0xc6a2('0xf')])})[_0xc6a2('0x17')](function(_0x3bd27c){logger[_0xc6a2('0xc')](_0xc6a2('0x22'));return _0x3bd27c['user'];});}});}else{logger[_0xc6a2('0xc')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xc6a2('0xd')]('%s/users/me.json',_0x391e56[_0xc6a2('0xf')])})[_0xc6a2('0x17')](function(_0x3714ce){logger[_0xc6a2('0xc')](_0xc6a2('0x22'));return _0x3714ce[_0xc6a2('0x23')];});}}function getEndUser(_0x203517,_0x2f4594,_0x4705c7){logger[_0xc6a2('0xc')](_0xc6a2('0x24'),_0x4705c7);return request({'uri':util[_0xc6a2('0xd')](_0xc6a2('0x25'),_0x203517[_0xc6a2('0xf')]),'qs':{'query':util['format'](_0xc6a2('0x26'),_0x4705c7)}})[_0xc6a2('0x17')](function(_0x523051){var _0x28d639;if(_0x523051['results']['length']){_0x523051[_0xc6a2('0x1e')]=_[_0xc6a2('0x27')](_0x523051[_0xc6a2('0x1e')],{'suspended':![],'role':_0xc6a2('0x28')});if(_0x523051[_0xc6a2('0x1e')]['length']){_0x28d639=_['first'](_0x523051[_0xc6a2('0x1e')]);}}if(_0x28d639){logger[_0xc6a2('0xc')](_0xc6a2('0x29'));return _0x28d639;}else{logger[_0xc6a2('0xc')](_0xc6a2('0x2a'));return request({'uri':util[_0xc6a2('0xd')](_0xc6a2('0x2b'),_0x203517[_0xc6a2('0xf')]),'method':_0xc6a2('0x10'),'body':{'user':{'role':'end-user','name':util[_0xc6a2('0xd')](_0xc6a2('0x2c'),_0x2f4594||_0x4705c7),'phone':_0x4705c7}}})[_0xc6a2('0x17')](function(_0x2dfde4){logger[_0xc6a2('0xc')](_0xc6a2('0x2d'));return _0x2dfde4[_0xc6a2('0x23')];});}});}function getAuth(_0x2ab57c){var _0x3d82a8;if(_0x2ab57c[_0xc6a2('0x2e')]==='password'){_0x3d82a8=util[_0xc6a2('0xd')](_0xc6a2('0x2f'),_0x2ab57c[_0xc6a2('0x30')],_0x2ab57c[_0xc6a2('0x31')]);}else if(_0x2ab57c[_0xc6a2('0x2e')]===_0xc6a2('0x32')){_0x3d82a8=util[_0xc6a2('0xd')](_0xc6a2('0x33'),_0x2ab57c[_0xc6a2('0x30')],_0x2ab57c[_0xc6a2('0x32')]);}return util[_0xc6a2('0xd')](_0xc6a2('0x34'),new Buffer(_0x3d82a8)[_0xc6a2('0x35')]('base64'));}function request(_0x263652){logger['debug'](_0xc6a2('0x36'),JSON[_0xc6a2('0x37')](_0x263652));return rp(_[_0xc6a2('0x6')](_0x263652,{'method':_0xc6a2('0x38'),'headers':headers,'json':!![]}));}function getTags(_0xacf70f,_0x5a604c){var _0x238825=[];if(_0xacf70f&&_0xacf70f[_0xc6a2('0x39')]>0x0){_0x238825=_[_0xc6a2('0x3a')](_0xacf70f,_0x5a604c);}return _0x238825;}function getCustomFields(_0x29b8aa,_0x4d1161){var _0x147230=[];var _0x2c1925={'custom_fields':[]};if(_0x29b8aa['length']>0x0){_[_0xc6a2('0x3b')](_0x29b8aa,function(_0x1ff24b){if(_[_0xc6a2('0x3c')]([_0xc6a2('0x3d'),'picklist'],_0x1ff24b['type'])&&_0x1ff24b[_0xc6a2('0x3e')]&&!_0x1ff24b['customField']){_0x2c1925[_0x1ff24b[_0xc6a2('0x3e')][_0xc6a2('0x3f')]()]=_0x1ff24b['content']['toString']();}else if(_[_0xc6a2('0x3c')](['string',_0xc6a2('0x40')],_0x1ff24b['type'])&&_0x1ff24b[_0xc6a2('0x41')]&&_0x1ff24b[_0xc6a2('0x42')]){_0x2c1925[_0xc6a2('0x43')][_0xc6a2('0x44')]({'id':_0x1ff24b['idField'],'value':_0x1ff24b['content'][_0xc6a2('0x35')]()});}else if(_0x1ff24b[_0xc6a2('0x45')]==='variable'&&_0x1ff24b[_0xc6a2('0x46')]&&_0x1ff24b['idField']&&_0x1ff24b[_0xc6a2('0x42')]){_0x4d1161[_0x1ff24b[_0xc6a2('0x46')]]&&_0x2c1925['custom_fields'][_0xc6a2('0x44')]({'id':_0x1ff24b[_0xc6a2('0x41')],'value':_0x4d1161[_0x1ff24b[_0xc6a2('0x46')]][_0xc6a2('0x35')]()});}else if(_0x1ff24b[_0xc6a2('0x45')]===_0xc6a2('0x47')&&_0x1ff24b[_0xc6a2('0x48')]&&_0x1ff24b[_0xc6a2('0x48')][_0xc6a2('0x12')]&&_0x1ff24b[_0xc6a2('0x41')]&&_0x1ff24b['customField']){_0x4d1161[_0x1ff24b['Variable'][_0xc6a2('0x12')][_0xc6a2('0x3f')]()]&&_0x2c1925[_0xc6a2('0x43')][_0xc6a2('0x44')]({'id':_0x1ff24b[_0xc6a2('0x41')],'value':_0x4d1161[_0x1ff24b[_0xc6a2('0x48')][_0xc6a2('0x12')]['toLowerCase']()][_0xc6a2('0x35')]()});}});}return _0x2c1925;}exports['queue']=function(_0x5bdf39,_0x1b678e,_0x319fc9,_0xf6d3d,_0x57f0a2,_0x58f4e7){var _0x10bc6b,_0x5cc63b;_0x58f4e7[_0xc6a2('0xf')]=intUtil[_0xc6a2('0x49')](_0x58f4e7['remoteUri']);_0x58f4e7[_0xc6a2('0x4a')]=intUtil[_0xc6a2('0x49')](_0x58f4e7['serverUrl']);if(_0x57f0a2&&_0x57f0a2[_0xc6a2('0x4b')]){logger[_0xc6a2('0xc')](_0xc6a2('0x4c'),'Recording\x20is\x20enabled!');_0x1b678e[_0xc6a2('0x4d')]=util[_0xc6a2('0xd')](_0xc6a2('0x4e'),_0x58f4e7['serverUrl'],_0x1b678e['uniqueid'],md5(_0x1b678e[_0xc6a2('0x4f')]));}else{_0x1b678e['recordingURL']='';}headers[_0xc6a2('0x50')]=getAuth(_0x58f4e7);return getUser(_0x58f4e7,_0xf6d3d[_0xc6a2('0x51')])['then'](function(_0x38005d){_0x10bc6b=_0x38005d;logger[_0xc6a2('0xc')](_0xc6a2('0x52'),_0x10bc6b['id']);return getEndUser(_0x58f4e7,_0x1b678e['calleridname'],_0x1b678e[_0xc6a2('0x53')]);})['then'](function(_0x5e6bad){_0x5cc63b=_0x5e6bad;logger[_0xc6a2('0xc')](_0xc6a2('0x54'),_0x5cc63b['id']);return getTicket(_0x58f4e7,_0x10bc6b,_0x5cc63b,_0x319fc9,_0x1b678e);})[_0xc6a2('0x17')](function(_0x5d77b1){if(_0x5d77b1){logger['info']('The\x20Ticket\x20ID\x20is:',_0x5d77b1['id']);switch(_0x58f4e7[_0xc6a2('0x45')]){case _0xc6a2('0x55'):logger[_0xc6a2('0xc')]('[QUEUE]',_0xc6a2('0x56'));return request({'uri':util['format'](_0xc6a2('0x57'),_0x58f4e7[_0xc6a2('0xf')],_0x10bc6b['id'],_0x5d77b1['id']),'method':_0xc6a2('0x10')});case _0xc6a2('0x58'):logger[_0xc6a2('0xc')](_0xc6a2('0x4c'),_0xc6a2('0x59'));emit(util[_0xc6a2('0xd')](_0xc6a2('0x5a'),_0xf6d3d['name']),_0xc6a2('0x5b'),{'uri':util['format'](_0xc6a2('0x5c'),_0x58f4e7['remoteUri']['replace'](_0xc6a2('0x5d'),''),_0x5d77b1['id'])});break;default:logger[_0xc6a2('0x5e')](_0xc6a2('0x4c'),_0xc6a2('0x5f'));}}})[_0xc6a2('0x60')](function(_0x3503ba){logger['error'](_0xc6a2('0x61'),util[_0xc6a2('0x62')](_0x3503ba,{'showHidden':!![],'depth':null}));});};exports[_0xc6a2('0x63')]=function(_0x47c9ba,_0x5bcddc,_0x149bf4,_0x4c7479,_0x249792,_0x51d966,_0x1ec892){var _0xddbca9,_0x4b32db;_0x51d966[_0xc6a2('0xf')]=intUtil[_0xc6a2('0x49')](_0x51d966[_0xc6a2('0xf')]);_0x51d966[_0xc6a2('0x4a')]=intUtil[_0xc6a2('0x49')](_0x51d966[_0xc6a2('0x4a')]);if(_0x1ec892&&_0x1ec892[_0xc6a2('0x64')]&&_0x1ec892[_0xc6a2('0x64')]!=='none'){logger[_0xc6a2('0xc')]('[OUTBOUND]',_0xc6a2('0x65'));_0x5bcddc['recordingURL']=util['format'](_0xc6a2('0x4e'),_0x51d966['serverUrl'],_0x5bcddc[_0xc6a2('0x4f')],md5(_0x5bcddc[_0xc6a2('0x4f')]));}headers['Authorization']=getAuth(_0x51d966);return getUser(_0x51d966,_0x4c7479[_0xc6a2('0x51')])[_0xc6a2('0x17')](function(_0x408992){_0xddbca9=_0x408992;logger[_0xc6a2('0xc')]('The\x20User\x20ID\x20is:',_0xddbca9['id']);return getEndUser(_0x51d966,_0x5bcddc[_0xc6a2('0x66')],_0x5bcddc['destcalleridnum']);})[_0xc6a2('0x17')](function(_0x1d606d){_0x4b32db=_0x1d606d;logger[_0xc6a2('0xc')]('The\x20Enduser\x20ID\x20is:',_0x4b32db['id']);return getTicket(_0x51d966,_0xddbca9,_0x4b32db,_0x149bf4,_0x5bcddc);})[_0xc6a2('0x17')](function(_0x3ed14a){if(_0x3ed14a){logger[_0xc6a2('0xc')](_0xc6a2('0x67'),_0x3ed14a['id']);switch(_0x51d966['type']){case _0xc6a2('0x55'):logger['info'](_0xc6a2('0x68'),_0xc6a2('0x56'));return request({'uri':util['format'](_0xc6a2('0x57'),_0x51d966[_0xc6a2('0xf')],_0xddbca9['id'],_0x3ed14a['id']),'method':_0xc6a2('0x10')});case _0xc6a2('0x58'):logger[_0xc6a2('0xc')](_0xc6a2('0x68'),_0xc6a2('0x59'));emit(util[_0xc6a2('0xd')]('user:%s',_0x4c7479[_0xc6a2('0x12')]),_0xc6a2('0x5b'),{'uri':util[_0xc6a2('0xd')](_0xc6a2('0x5c'),_0x51d966[_0xc6a2('0xf')][_0xc6a2('0x69')](_0xc6a2('0x5d'),''),_0x3ed14a['id'])});break;default:logger['error'](_0xc6a2('0x68'),_0xc6a2('0x5f'));}}})[_0xc6a2('0x60')](function(_0x45329b){logger[_0xc6a2('0x5e')](_0xc6a2('0x6a'),util['inspect'](_0x45329b,{'showHidden':!![],'depth':null}));});};exports[_0xc6a2('0x6b')]=function(_0x25d817,_0x32d578,_0x267d84,_0x559a87,_0x3444ee,_0x485237){var _0x5e3b86,_0x41af80;_0x485237[_0xc6a2('0xf')]=intUtil[_0xc6a2('0x49')](_0x485237[_0xc6a2('0xf')]);_0x485237[_0xc6a2('0x4a')]=intUtil['stripTrailingSlash'](_0x485237[_0xc6a2('0x4a')]);if(_0x3444ee&&_0x3444ee[_0xc6a2('0x4b')]){logger['info']('['+_0x32d578[_0xc6a2('0x6c')][_0xc6a2('0x6d')]()+']',_0xc6a2('0x65'));_0x32d578[_0xc6a2('0x4d')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x485237[_0xc6a2('0x4a')],_0x32d578[_0xc6a2('0x4f')],md5(_0x32d578['uniqueid']));}else{_0x32d578[_0xc6a2('0x4d')]='';}headers[_0xc6a2('0x50')]=getAuth(_0x485237);return getUser(_0x485237)[_0xc6a2('0x17')](function(_0x3c7578){_0x5e3b86=_0x3c7578;logger['info'](_0xc6a2('0x52'),_0x5e3b86['id']);return getEndUser(_0x485237,_0x32d578[_0xc6a2('0x6e')],_0x32d578[_0xc6a2('0x53')]);})[_0xc6a2('0x17')](function(_0x5afec7){_0x41af80=_0x5afec7;logger[_0xc6a2('0xc')]('The\x20Enduser\x20ID\x20is:',_0x41af80['id']);return getTicket(_0x485237,_0x5e3b86,_0x41af80,_0x267d84,_0x32d578);})[_0xc6a2('0x17')](function(_0x4e77c0){if(_0x4e77c0){logger[_0xc6a2('0xc')](_0xc6a2('0x67'),_0x4e77c0['id']);}})[_0xc6a2('0x60')](function(_0x21aab2){logger['error']('['+_0x32d578[_0xc6a2('0x6c')][_0xc6a2('0x6d')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0xc6a2('0x62')](_0x21aab2,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x6d4c=['./util','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','info','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','Tags','getString','Subjects','Descriptions','then','ticket','validateEmail','Getting\x20agent\x20with\x20email','remoteUri','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','results','agent','Admin\x20account\x20selected.','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user','Searching\x20enduser\x20with\x20phone','%s/search.json','length','filter','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','end-user','Enduser\x20created.','authType','password','token','%s/token:%s','username','Basic\x20%s','base64','debug','[HTTP]','stringify','map','picklist','type','nameField','customField','toLowerCase','includes','string','idField','push','toString','variableName','custom_fields','Variable','name','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','email','destcalleridname','destcalleridnum','[OUTBOUND]','trigger:browser:url','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','unmanaged','lastevent','toUpperCase','request-promise','md5','util','ioredis'];(function(_0x7ceeac,_0x1c9973){var _0x330ac0=function(_0x54e645){while(--_0x54e645){_0x7ceeac['push'](_0x7ceeac['shift']());}};_0x330ac0(++_0x1c9973);}(_0x6d4c,0x1a8));var _0xc6d4=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x6d4c[_0x3dd15e];return _0x231fd0;};'use strict';var _=require('lodash');var rp=require(_0xc6d4('0x0'));var md5=require(_0xc6d4('0x1'));var util=require(_0xc6d4('0x2'));var Redis=require(_0xc6d4('0x3'));var intUtil=require(_0xc6d4('0x4'));var config=require('../../../../config/environment');var logger=require(_0xc6d4('0x5'))(_0xc6d4('0x6'));config[_0xc6d4('0x7')]=_[_0xc6d4('0x8')](config[_0xc6d4('0x7')],{'host':_0xc6d4('0x9'),'port':0x18eb});var io=require(_0xc6d4('0xa'))(new Redis(config[_0xc6d4('0x7')]));function emit(_0x41d457,_0xe327e9,_0x418022){io['to'](_0x41d457)['emit'](_0xe327e9,_0x418022);}var headers={'Content-Type':'application/json','Accept':'application/json'};function getTicket(_0x50c588,_0x5b7f85,_0x5d174c,_0x204acb,_0x2fa2e0){logger[_0xc6d4('0xb')](_0xc6d4('0xc'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0xe'),_0x50c588['remoteUri']),'method':_0xc6d4('0xf'),'body':{'ticket':_['merge']({'requester_id':_0x5d174c['id'],'submitter_id':_0x5b7f85?_0x5b7f85['id']:undefined,'assignee_id':_0x5b7f85?_0x5b7f85['id']:undefined,'tags':getTags(_0x204acb[_0xc6d4('0x10')],'name'),'subject':intUtil[_0xc6d4('0x11')](_0x204acb[_0xc6d4('0x12')],_0x2fa2e0,'\x20'),'description':intUtil[_0xc6d4('0x11')](_0x204acb[_0xc6d4('0x13')],_0x2fa2e0,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x204acb[_0xc6d4('0x13')],_0x2fa2e0,'\x0a')}},getCustomFields(_0x204acb['Fields'],_0x2fa2e0))}})[_0xc6d4('0x14')](function(_0x59c798){logger[_0xc6d4('0xb')]('Ticket\x20created!');return _0x59c798[_0xc6d4('0x15')];});}function getUser(_0x313ac1,_0x1ae2a6){if(intUtil[_0xc6d4('0x16')](_0x1ae2a6)){logger[_0xc6d4('0xb')](_0xc6d4('0x17'),_0x1ae2a6);return request({'uri':util[_0xc6d4('0xd')]('%s/search.json',_0x313ac1[_0xc6d4('0x18')]),'qs':{'query':util[_0xc6d4('0xd')](_0xc6d4('0x19'),_0x1ae2a6)}})['then'](function(_0x273f8b){if(_0x273f8b[_0xc6d4('0x1a')]){logger[_0xc6d4('0xb')](_0xc6d4('0x1b'));return _[_0xc6d4('0x1c')](_0x273f8b[_0xc6d4('0x1d')],{'email':_0x1ae2a6,'role':_0xc6d4('0x1e')});}else{logger[_0xc6d4('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xc6d4('0xd')]('%s/users/me.json',_0x313ac1['remoteUri'])})[_0xc6d4('0x14')](function(_0x52619f){logger[_0xc6d4('0xb')](_0xc6d4('0x1f'));return _0x52619f['user'];});}});}else{logger[_0xc6d4('0xb')](_0xc6d4('0x20'));return request({'uri':util['format'](_0xc6d4('0x21'),_0x313ac1[_0xc6d4('0x18')])})['then'](function(_0x27c9ec){logger[_0xc6d4('0xb')](_0xc6d4('0x1f'));return _0x27c9ec[_0xc6d4('0x22')];});}}function getEndUser(_0x105949,_0x5eb2d8,_0xad9a3f){logger['info'](_0xc6d4('0x23'),_0xad9a3f);return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x24'),_0x105949[_0xc6d4('0x18')]),'qs':{'query':util[_0xc6d4('0xd')]('type:user\x20role:end-user\x20phone:%s',_0xad9a3f)}})[_0xc6d4('0x14')](function(_0x5ea640){var _0x209c67;if(_0x5ea640[_0xc6d4('0x1d')][_0xc6d4('0x25')]){_0x5ea640[_0xc6d4('0x1d')]=_[_0xc6d4('0x26')](_0x5ea640[_0xc6d4('0x1d')],{'suspended':![],'role':'end-user'});if(_0x5ea640[_0xc6d4('0x1d')][_0xc6d4('0x25')]){_0x209c67=_[_0xc6d4('0x27')](_0x5ea640[_0xc6d4('0x1d')]);}}if(_0x209c67){logger[_0xc6d4('0xb')](_0xc6d4('0x28'));return _0x209c67;}else{logger['info'](_0xc6d4('0x29'));return request({'uri':util[_0xc6d4('0xd')]('%s/users.json',_0x105949[_0xc6d4('0x18')]),'method':_0xc6d4('0xf'),'body':{'user':{'role':_0xc6d4('0x2a'),'name':util[_0xc6d4('0xd')]('Caller\x20-\x20%s',_0x5eb2d8||_0xad9a3f),'phone':_0xad9a3f}}})[_0xc6d4('0x14')](function(_0x5a265d){logger[_0xc6d4('0xb')](_0xc6d4('0x2b'));return _0x5a265d['user'];});}});}function getAuth(_0x3cef98){var _0x3d46b5;if(_0x3cef98[_0xc6d4('0x2c')]===_0xc6d4('0x2d')){_0x3d46b5=util[_0xc6d4('0xd')]('%s:%s',_0x3cef98['username'],_0x3cef98[_0xc6d4('0x2d')]);}else if(_0x3cef98[_0xc6d4('0x2c')]===_0xc6d4('0x2e')){_0x3d46b5=util[_0xc6d4('0xd')](_0xc6d4('0x2f'),_0x3cef98[_0xc6d4('0x30')],_0x3cef98[_0xc6d4('0x2e')]);}return util['format'](_0xc6d4('0x31'),new Buffer(_0x3d46b5)['toString'](_0xc6d4('0x32')));}function request(_0x1278de){logger[_0xc6d4('0x33')](_0xc6d4('0x34'),JSON[_0xc6d4('0x35')](_0x1278de));return rp(_[_0xc6d4('0x8')](_0x1278de,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x4c9b8d,_0x5b60fe){var _0x41923b=[];if(_0x4c9b8d&&_0x4c9b8d[_0xc6d4('0x25')]>0x0){_0x41923b=_[_0xc6d4('0x36')](_0x4c9b8d,_0x5b60fe);}return _0x41923b;}function getCustomFields(_0x15e194,_0x1011ac){var _0x298dbc=[];var _0x4762e0={'custom_fields':[]};if(_0x15e194['length']>0x0){_['forEach'](_0x15e194,function(_0x12ef96){if(_['includes'](['string',_0xc6d4('0x37')],_0x12ef96[_0xc6d4('0x38')])&&_0x12ef96[_0xc6d4('0x39')]&&!_0x12ef96[_0xc6d4('0x3a')]){_0x4762e0[_0x12ef96[_0xc6d4('0x39')][_0xc6d4('0x3b')]()]=_0x12ef96['content']['toString']();}else if(_[_0xc6d4('0x3c')]([_0xc6d4('0x3d'),'picklist'],_0x12ef96[_0xc6d4('0x38')])&&_0x12ef96[_0xc6d4('0x3e')]&&_0x12ef96['customField']){_0x4762e0['custom_fields'][_0xc6d4('0x3f')]({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x12ef96['content'][_0xc6d4('0x40')]()});}else if(_0x12ef96[_0xc6d4('0x38')]==='variable'&&_0x12ef96[_0xc6d4('0x41')]&&_0x12ef96[_0xc6d4('0x3e')]&&_0x12ef96[_0xc6d4('0x3a')]){_0x1011ac[_0x12ef96[_0xc6d4('0x41')]]&&_0x4762e0[_0xc6d4('0x42')][_0xc6d4('0x3f')]({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x1011ac[_0x12ef96[_0xc6d4('0x41')]][_0xc6d4('0x40')]()});}else if(_0x12ef96[_0xc6d4('0x38')]==='customVariable'&&_0x12ef96[_0xc6d4('0x43')]&&_0x12ef96[_0xc6d4('0x43')][_0xc6d4('0x44')]&&_0x12ef96['idField']&&_0x12ef96[_0xc6d4('0x3a')]){_0x1011ac[_0x12ef96['Variable'][_0xc6d4('0x44')][_0xc6d4('0x3b')]()]&&_0x4762e0[_0xc6d4('0x42')]['push']({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x1011ac[_0x12ef96[_0xc6d4('0x43')][_0xc6d4('0x44')]['toLowerCase']()][_0xc6d4('0x40')]()});}});}return _0x4762e0;}exports['queue']=function(_0x14b9a6,_0x21d111,_0x5bdeec,_0x4838cc,_0x2629c4,_0x54f6f4){var _0x35efa5,_0x5b50c2;_0x54f6f4[_0xc6d4('0x18')]=intUtil['stripTrailingSlash'](_0x54f6f4[_0xc6d4('0x18')]);_0x54f6f4['serverUrl']=intUtil[_0xc6d4('0x45')](_0x54f6f4[_0xc6d4('0x46')]);if(_0x2629c4&&_0x2629c4[_0xc6d4('0x47')]){logger[_0xc6d4('0xb')](_0xc6d4('0x48'),_0xc6d4('0x49'));_0x21d111[_0xc6d4('0x4a')]=util['format'](_0xc6d4('0x4b'),_0x54f6f4[_0xc6d4('0x46')],_0x21d111[_0xc6d4('0x4c')],md5(_0x21d111[_0xc6d4('0x4c')]));}else{_0x21d111['recordingURL']='';}headers[_0xc6d4('0x4d')]=getAuth(_0x54f6f4);return getUser(_0x54f6f4,_0x4838cc['email'])[_0xc6d4('0x14')](function(_0x51f0dd){_0x35efa5=_0x51f0dd;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x35efa5['id']);return getEndUser(_0x54f6f4,_0x21d111[_0xc6d4('0x4f')],_0x21d111[_0xc6d4('0x50')]);})[_0xc6d4('0x14')](function(_0x5c0777){_0x5b50c2=_0x5c0777;logger[_0xc6d4('0xb')](_0xc6d4('0x51'),_0x5b50c2['id']);return getTicket(_0x54f6f4,_0x35efa5,_0x5b50c2,_0x5bdeec,_0x21d111);})[_0xc6d4('0x14')](function(_0x5fb36b){if(_0x5fb36b){logger[_0xc6d4('0xb')](_0xc6d4('0x52'),_0x5fb36b['id']);switch(_0x54f6f4['type']){case _0xc6d4('0x53'):logger['info'](_0xc6d4('0x48'),_0xc6d4('0x54'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x55'),_0x54f6f4['remoteUri'],_0x35efa5['id'],_0x5fb36b['id']),'method':_0xc6d4('0xf')});case _0xc6d4('0x56'):logger['info'](_0xc6d4('0x48'),_0xc6d4('0x57'));emit(util['format'](_0xc6d4('0x58'),_0x4838cc[_0xc6d4('0x44')]),'trigger:browser:url',{'uri':util['format'](_0xc6d4('0x59'),_0x54f6f4['remoteUri'][_0xc6d4('0x5a')](_0xc6d4('0x5b'),''),_0x5fb36b['id'])});break;default:logger[_0xc6d4('0x5c')](_0xc6d4('0x48'),_0xc6d4('0x5d'));}}})[_0xc6d4('0x5e')](function(_0xf0259f){logger['error'](_0xc6d4('0x5f'),util['inspect'](_0xf0259f,{'showHidden':!![],'depth':null}));});};exports[_0xc6d4('0x60')]=function(_0x258279,_0x108e78,_0x2e7560,_0x41f4a5,_0xb90d17,_0x4d981f,_0x476e2b){var _0x40556d,_0x425f56;_0x4d981f[_0xc6d4('0x18')]=intUtil[_0xc6d4('0x45')](_0x4d981f[_0xc6d4('0x18')]);_0x4d981f[_0xc6d4('0x46')]=intUtil['stripTrailingSlash'](_0x4d981f[_0xc6d4('0x46')]);if(_0x476e2b&&_0x476e2b['recordingFormat']&&_0x476e2b['recordingFormat']!=='none'){logger[_0xc6d4('0xb')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x108e78[_0xc6d4('0x4a')]=util[_0xc6d4('0xd')](_0xc6d4('0x4b'),_0x4d981f['serverUrl'],_0x108e78[_0xc6d4('0x4c')],md5(_0x108e78['uniqueid']));}headers[_0xc6d4('0x4d')]=getAuth(_0x4d981f);return getUser(_0x4d981f,_0x41f4a5[_0xc6d4('0x61')])['then'](function(_0x459687){_0x40556d=_0x459687;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x40556d['id']);return getEndUser(_0x4d981f,_0x108e78[_0xc6d4('0x62')],_0x108e78[_0xc6d4('0x63')]);})['then'](function(_0x1b3803){_0x425f56=_0x1b3803;logger['info'](_0xc6d4('0x51'),_0x425f56['id']);return getTicket(_0x4d981f,_0x40556d,_0x425f56,_0x2e7560,_0x108e78);})['then'](function(_0xf4cf9c){if(_0xf4cf9c){logger[_0xc6d4('0xb')](_0xc6d4('0x52'),_0xf4cf9c['id']);switch(_0x4d981f[_0xc6d4('0x38')]){case _0xc6d4('0x53'):logger[_0xc6d4('0xb')](_0xc6d4('0x64'),_0xc6d4('0x54'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x55'),_0x4d981f[_0xc6d4('0x18')],_0x40556d['id'],_0xf4cf9c['id']),'method':_0xc6d4('0xf')});case _0xc6d4('0x56'):logger['info'](_0xc6d4('0x64'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xc6d4('0xd')](_0xc6d4('0x58'),_0x41f4a5[_0xc6d4('0x44')]),_0xc6d4('0x65'),{'uri':util[_0xc6d4('0xd')](_0xc6d4('0x59'),_0x4d981f[_0xc6d4('0x18')][_0xc6d4('0x5a')]('/api/v2',''),_0xf4cf9c['id'])});break;default:logger[_0xc6d4('0x5c')](_0xc6d4('0x64'),_0xc6d4('0x5d'));}}})[_0xc6d4('0x5e')](function(_0x16c130){logger['error'](_0xc6d4('0x66'),util[_0xc6d4('0x67')](_0x16c130,{'showHidden':!![],'depth':null}));});};exports[_0xc6d4('0x68')]=function(_0x19df25,_0x5c3831,_0x50f238,_0x2763c5,_0x3fc476,_0x5c7838){var _0x3427cb,_0x3b3f4d;_0x5c7838[_0xc6d4('0x18')]=intUtil[_0xc6d4('0x45')](_0x5c7838[_0xc6d4('0x18')]);_0x5c7838[_0xc6d4('0x46')]=intUtil[_0xc6d4('0x45')](_0x5c7838['serverUrl']);if(_0x3fc476&&_0x3fc476['monitor_format']){logger['info']('['+_0x5c3831[_0xc6d4('0x69')][_0xc6d4('0x6a')]()+']',_0xc6d4('0x49'));_0x5c3831[_0xc6d4('0x4a')]=util[_0xc6d4('0xd')](_0xc6d4('0x4b'),_0x5c7838['serverUrl'],_0x5c3831[_0xc6d4('0x4c')],md5(_0x5c3831[_0xc6d4('0x4c')]));}else{_0x5c3831[_0xc6d4('0x4a')]='';}headers['Authorization']=getAuth(_0x5c7838);return getUser(_0x5c7838)[_0xc6d4('0x14')](function(_0x452d53){_0x3427cb=_0x452d53;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x3427cb['id']);return getEndUser(_0x5c7838,_0x5c3831[_0xc6d4('0x4f')],_0x5c3831[_0xc6d4('0x50')]);})[_0xc6d4('0x14')](function(_0x1221bb){_0x3b3f4d=_0x1221bb;logger[_0xc6d4('0xb')](_0xc6d4('0x51'),_0x3b3f4d['id']);return getTicket(_0x5c7838,_0x3427cb,_0x3b3f4d,_0x50f238,_0x5c3831);})[_0xc6d4('0x14')](function(_0x57d1b1){if(_0x57d1b1){logger[_0xc6d4('0xb')]('The\x20Ticket\x20ID\x20is:',_0x57d1b1['id']);}})[_0xc6d4('0x5e')](function(_0x2e5710){logger['error']('['+_0x5c3831[_0xc6d4('0x69')]['toUpperCase']()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0xc6d4('0x67')](_0x2e5710,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff