// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x7980=['end-user','Caller\x20-\x20%s','Enduser\x20created.','authType','%s:%s','username','password','token','Basic\x20%s','debug','[HTTP]','stringify','GET','map','forEach','type','string','nameField','toLowerCase','toString','idField','customField','content','variable','variableName','custom_fields','push','customVariable','Variable','queue','serverUrl','stripTrailingSlash','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','calleridname','calleridnum','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','%s/agent/tickets/%s','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','Authorization','destcalleridname','destcalleridnum','%s/channels/voice/agents/%d/tickets/%d/display.json','user:%s','Zendesk\x20account\x20type\x20not\x20recognized','error','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','toUpperCase','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','lastevent','lodash','request-promise','md5','util','ioredis','../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','localhost','application/json','info','Creating\x20new\x20ticket...','format','remoteUri','POST','name','getString','Subjects','Descriptions','validateEmail','type:user\x20role:agent\x20email:%s','then','count','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','type:user\x20role:end-user\x20phone:%s','length','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json'];(function(_0x417b2f,_0x18e2d6){var _0x475abf=function(_0xf36076){while(--_0xf36076){_0x417b2f['push'](_0x417b2f['shift']());}};_0x475abf(++_0x18e2d6);}(_0x7980,0xab));var _0x0798=function(_0x2f2783,_0x2c4b3a){_0x2f2783=_0x2f2783-0x0;var _0x21dcfb=_0x7980[_0x2f2783];return _0x21dcfb;};'use strict';var _=require(_0x0798('0x0'));var rp=require(_0x0798('0x1'));var md5=require(_0x0798('0x2'));var util=require(_0x0798('0x3'));var Redis=require(_0x0798('0x4'));var intUtil=require('./util');var config=require(_0x0798('0x5'));var logger=require(_0x0798('0x6'))(_0x0798('0x7'));config[_0x0798('0x8')]=_[_0x0798('0x9')](config['redis'],{'host':_0x0798('0xa'),'port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x0798('0x8')]));function emit(_0x34f808,_0x467859,_0x54da10){io['to'](_0x34f808)['emit'](_0x467859,_0x54da10);}var headers={'Content-Type':_0x0798('0xb'),'Accept':_0x0798('0xb')};function getTicket(_0x301a55,_0x1601f2,_0x53e9a1,_0x181c33,_0x44e8df){logger[_0x0798('0xc')](_0x0798('0xd'));return request({'uri':util[_0x0798('0xe')]('%s/tickets.json',_0x301a55[_0x0798('0xf')]),'method':_0x0798('0x10'),'body':{'ticket':_['merge']({'requester_id':_0x53e9a1['id'],'submitter_id':_0x1601f2?_0x1601f2['id']:undefined,'assignee_id':_0x1601f2?_0x1601f2['id']:undefined,'tags':getTags(_0x181c33['Tags'],_0x0798('0x11')),'subject':intUtil[_0x0798('0x12')](_0x181c33[_0x0798('0x13')],_0x44e8df,'\x20'),'description':intUtil[_0x0798('0x12')](_0x181c33[_0x0798('0x14')],_0x44e8df,'\x0a'),'comment':{'public':![],'body':intUtil[_0x0798('0x12')](_0x181c33[_0x0798('0x14')],_0x44e8df,'\x0a')}},getCustomFields(_0x181c33['Fields'],_0x44e8df))}})['then'](function(_0x62452c){logger[_0x0798('0xc')]('Ticket\x20created!');return _0x62452c['ticket'];});}function getUser(_0x21c30b,_0x45cae6){if(intUtil[_0x0798('0x15')](_0x45cae6)){logger['info']('Getting\x20agent\x20with\x20email',_0x45cae6);return request({'uri':util[_0x0798('0xe')]('%s/search.json',_0x21c30b[_0x0798('0xf')]),'qs':{'query':util[_0x0798('0xe')](_0x0798('0x16'),_0x45cae6)}})[_0x0798('0x17')](function(_0x4d1545){if(_0x4d1545[_0x0798('0x18')]){logger[_0x0798('0xc')]('Agent\x20found!');return _[_0x0798('0x19')](_0x4d1545[_0x0798('0x1a')],{'email':_0x45cae6,'role':_0x0798('0x1b')});}else{logger[_0x0798('0xc')](_0x0798('0x1c'));return request({'uri':util[_0x0798('0xe')](_0x0798('0x1d'),_0x21c30b[_0x0798('0xf')])})[_0x0798('0x17')](function(_0x4a86d5){logger[_0x0798('0xc')](_0x0798('0x1e'));return _0x4a86d5[_0x0798('0x1f')];});}});}else{logger[_0x0798('0xc')](_0x0798('0x1c'));return request({'uri':util[_0x0798('0xe')]('%s/users/me.json',_0x21c30b[_0x0798('0xf')])})[_0x0798('0x17')](function(_0x39d12c){logger[_0x0798('0xc')](_0x0798('0x1e'));return _0x39d12c[_0x0798('0x1f')];});}}function getEndUser(_0x4f648a,_0x43d99f,_0x14f828){logger[_0x0798('0xc')]('Searching\x20enduser\x20with\x20phone',_0x14f828);return request({'uri':util[_0x0798('0xe')]('%s/search.json',_0x4f648a['remoteUri']),'qs':{'query':util[_0x0798('0xe')](_0x0798('0x20'),_0x14f828)}})[_0x0798('0x17')](function(_0xaa949b){var _0x11b7f4;if(_0xaa949b[_0x0798('0x1a')][_0x0798('0x21')]){_0xaa949b[_0x0798('0x1a')]=_['filter'](_0xaa949b[_0x0798('0x1a')],{'suspended':![],'role':'end-user'});if(_0xaa949b['results'][_0x0798('0x21')]){_0x11b7f4=_['first'](_0xaa949b[_0x0798('0x1a')]);}}if(_0x11b7f4){logger['info'](_0x0798('0x22'));return _0x11b7f4;}else{logger[_0x0798('0xc')](_0x0798('0x23'));return request({'uri':util[_0x0798('0xe')](_0x0798('0x24'),_0x4f648a[_0x0798('0xf')]),'method':_0x0798('0x10'),'body':{'user':{'role':_0x0798('0x25'),'name':util[_0x0798('0xe')](_0x0798('0x26'),_0x43d99f||_0x14f828),'phone':_0x14f828}}})[_0x0798('0x17')](function(_0x21de23){logger['info'](_0x0798('0x27'));return _0x21de23['user'];});}});}function getAuth(_0x5156cb){var _0x104d23;if(_0x5156cb[_0x0798('0x28')]==='password'){_0x104d23=util['format'](_0x0798('0x29'),_0x5156cb[_0x0798('0x2a')],_0x5156cb[_0x0798('0x2b')]);}else if(_0x5156cb[_0x0798('0x28')]===_0x0798('0x2c')){_0x104d23=util[_0x0798('0xe')]('%s/token:%s',_0x5156cb['username'],_0x5156cb[_0x0798('0x2c')]);}return util[_0x0798('0xe')](_0x0798('0x2d'),new Buffer(_0x104d23)['toString']('base64'));}function request(_0x533e99){logger[_0x0798('0x2e')](_0x0798('0x2f'),JSON[_0x0798('0x30')](_0x533e99));return rp(_[_0x0798('0x9')](_0x533e99,{'method':_0x0798('0x31'),'headers':headers,'json':!![]}));}function getTags(_0x377894,_0x238c99){var _0x2524b0=[];if(_0x377894&&_0x377894['length']>0x0){_0x2524b0=_[_0x0798('0x32')](_0x377894,_0x238c99);}return _0x2524b0;}function getCustomFields(_0x50345f,_0x1a06b){var _0x38d8db=[];var _0x2caa82={'custom_fields':[]};if(_0x50345f['length']>0x0){_[_0x0798('0x33')](_0x50345f,function(_0x591862){if(_0x591862[_0x0798('0x34')]===_0x0798('0x35')&&_0x591862[_0x0798('0x36')]&&!_0x591862['customField']){_0x2caa82[_0x591862[_0x0798('0x36')][_0x0798('0x37')]()]=_0x591862['content'][_0x0798('0x38')]();}else if(_0x591862['type']==='string'&&_0x591862[_0x0798('0x39')]&&_0x591862[_0x0798('0x3a')]){_0x2caa82['custom_fields']['push']({'id':_0x591862[_0x0798('0x39')],'value':_0x591862[_0x0798('0x3b')][_0x0798('0x38')]()});}else if(_0x591862[_0x0798('0x34')]===_0x0798('0x3c')&&_0x591862[_0x0798('0x3d')]&&_0x591862[_0x0798('0x39')]&&_0x591862['customField']){_0x1a06b[_0x591862[_0x0798('0x3d')]]&&_0x2caa82[_0x0798('0x3e')][_0x0798('0x3f')]({'id':_0x591862[_0x0798('0x39')],'value':_0x1a06b[_0x591862[_0x0798('0x3d')]][_0x0798('0x38')]()});}else if(_0x591862['type']===_0x0798('0x40')&&_0x591862[_0x0798('0x41')]&&_0x591862[_0x0798('0x41')][_0x0798('0x11')]&&_0x591862[_0x0798('0x39')]&&_0x591862[_0x0798('0x3a')]){_0x1a06b[_0x591862[_0x0798('0x41')][_0x0798('0x11')][_0x0798('0x37')]()]&&_0x2caa82[_0x0798('0x3e')][_0x0798('0x3f')]({'id':_0x591862[_0x0798('0x39')],'value':_0x1a06b[_0x591862['Variable'][_0x0798('0x11')][_0x0798('0x37')]()][_0x0798('0x38')]()});}});}return _0x2caa82;}exports[_0x0798('0x42')]=function(_0x527549,_0x552ece,_0x41789d,_0x17a5a0,_0x1db8bd,_0x39c6d8){var _0x598001,_0x21c28c;_0x39c6d8['remoteUri']=intUtil['stripTrailingSlash'](_0x39c6d8[_0x0798('0xf')]);_0x39c6d8[_0x0798('0x43')]=intUtil[_0x0798('0x44')](_0x39c6d8[_0x0798('0x43')]);if(_0x1db8bd&&_0x1db8bd[_0x0798('0x45')]){logger[_0x0798('0xc')](_0x0798('0x46'),_0x0798('0x47'));_0x552ece[_0x0798('0x48')]=util['format'](_0x0798('0x49'),_0x39c6d8['serverUrl'],_0x552ece[_0x0798('0x4a')],md5(_0x552ece[_0x0798('0x4a')]));}else{_0x552ece[_0x0798('0x48')]='';}headers['Authorization']=getAuth(_0x39c6d8);return getUser(_0x39c6d8,_0x17a5a0[_0x0798('0x4b')])[_0x0798('0x17')](function(_0x1a1145){_0x598001=_0x1a1145;logger[_0x0798('0xc')]('The\x20User\x20ID\x20is:',_0x598001['id']);return getEndUser(_0x39c6d8,_0x552ece[_0x0798('0x4c')],_0x552ece[_0x0798('0x4d')]);})[_0x0798('0x17')](function(_0x2e199e){_0x21c28c=_0x2e199e;logger[_0x0798('0xc')]('The\x20Enduser\x20ID\x20is:',_0x21c28c['id']);return getTicket(_0x39c6d8,_0x598001,_0x21c28c,_0x41789d,_0x552ece);})[_0x0798('0x17')](function(_0x3e1c15){if(_0x3e1c15){logger[_0x0798('0xc')](_0x0798('0x4e'),_0x3e1c15['id']);switch(_0x39c6d8[_0x0798('0x34')]){case _0x0798('0x4f'):logger[_0x0798('0xc')](_0x0798('0x46'),_0x0798('0x50'));return request({'uri':util['format']('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x39c6d8[_0x0798('0xf')],_0x598001['id'],_0x3e1c15['id']),'method':_0x0798('0x10')});case _0x0798('0x51'):logger[_0x0798('0xc')](_0x0798('0x46'),_0x0798('0x52'));emit(util[_0x0798('0xe')]('user:%s',_0x17a5a0[_0x0798('0x11')]),'trigger:browser:url',{'uri':util[_0x0798('0xe')](_0x0798('0x53'),_0x39c6d8[_0x0798('0xf')],_0x3e1c15['id'])});break;default:logger['error']('[QUEUE]','Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x0798('0x54')](function(_0x5f144b){logger['error'](_0x0798('0x55'),util[_0x0798('0x56')](_0x5f144b,{'showHidden':!![],'depth':null}));});};exports[_0x0798('0x57')]=function(_0x499580,_0x7fe667,_0x46532d,_0x359a4d,_0x743d26,_0x4f8807,_0x488892){var _0x136a1f,_0x2e90ec;_0x4f8807[_0x0798('0xf')]=intUtil['stripTrailingSlash'](_0x4f8807['remoteUri']);_0x4f8807[_0x0798('0x43')]=intUtil[_0x0798('0x44')](_0x4f8807[_0x0798('0x43')]);if(_0x488892&&_0x488892[_0x0798('0x58')]&&_0x488892[_0x0798('0x58')]!==_0x0798('0x59')){logger[_0x0798('0xc')](_0x0798('0x5a'),'Recording\x20is\x20enabled!');_0x7fe667[_0x0798('0x48')]=util[_0x0798('0xe')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4f8807[_0x0798('0x43')],_0x7fe667[_0x0798('0x4a')],md5(_0x7fe667['uniqueid']));}headers[_0x0798('0x5b')]=getAuth(_0x4f8807);return getUser(_0x4f8807,_0x359a4d[_0x0798('0x4b')])[_0x0798('0x17')](function(_0x257c8d){_0x136a1f=_0x257c8d;logger[_0x0798('0xc')]('The\x20User\x20ID\x20is:',_0x136a1f['id']);return getEndUser(_0x4f8807,_0x7fe667[_0x0798('0x5c')],_0x7fe667[_0x0798('0x5d')]);})[_0x0798('0x17')](function(_0x47cfc0){_0x2e90ec=_0x47cfc0;logger[_0x0798('0xc')]('The\x20Enduser\x20ID\x20is:',_0x2e90ec['id']);return getTicket(_0x4f8807,_0x136a1f,_0x2e90ec,_0x46532d,_0x7fe667);})[_0x0798('0x17')](function(_0x2a9788){if(_0x2a9788){logger[_0x0798('0xc')](_0x0798('0x4e'),_0x2a9788['id']);switch(_0x4f8807[_0x0798('0x34')]){case _0x0798('0x4f'):logger['info'](_0x0798('0x5a'),_0x0798('0x50'));return request({'uri':util[_0x0798('0xe')](_0x0798('0x5e'),_0x4f8807['remoteUri'],_0x136a1f['id'],_0x2a9788['id']),'method':_0x0798('0x10')});case _0x0798('0x51'):logger[_0x0798('0xc')](_0x0798('0x5a'),_0x0798('0x52'));emit(util['format'](_0x0798('0x5f'),_0x359a4d[_0x0798('0x11')]),'trigger:browser:url',{'uri':util[_0x0798('0xe')](_0x0798('0x53'),_0x4f8807[_0x0798('0xf')],_0x2a9788['id'])});break;default:logger['error'](_0x0798('0x5a'),_0x0798('0x60'));}}})[_0x0798('0x54')](function(_0x897ae4){logger[_0x0798('0x61')](_0x0798('0x62'),util[_0x0798('0x56')](_0x897ae4,{'showHidden':!![],'depth':null}));});};exports[_0x0798('0x63')]=function(_0x4a4853,_0x316762,_0x3fea6a,_0x3ba433,_0xf5100e,_0x4ad8a1){var _0x7bd849,_0x2952bc;_0x4ad8a1[_0x0798('0xf')]=intUtil[_0x0798('0x44')](_0x4ad8a1[_0x0798('0xf')]);_0x4ad8a1[_0x0798('0x43')]=intUtil[_0x0798('0x44')](_0x4ad8a1[_0x0798('0x43')]);if(_0xf5100e&&_0xf5100e['monitor_format']){logger[_0x0798('0xc')]('['+_0x316762['lastevent'][_0x0798('0x64')]()+']',_0x0798('0x47'));_0x316762[_0x0798('0x48')]=util['format'](_0x0798('0x49'),_0x4ad8a1[_0x0798('0x43')],_0x316762['uniqueid'],md5(_0x316762[_0x0798('0x4a')]));}else{_0x316762['recordingURL']='';}headers['Authorization']=getAuth(_0x4ad8a1);return getUser(_0x4ad8a1)[_0x0798('0x17')](function(_0x277a8b){_0x7bd849=_0x277a8b;logger[_0x0798('0xc')](_0x0798('0x65'),_0x7bd849['id']);return getEndUser(_0x4ad8a1,_0x316762['calleridname'],_0x316762[_0x0798('0x4d')]);})[_0x0798('0x17')](function(_0x4750f8){_0x2952bc=_0x4750f8;logger[_0x0798('0xc')](_0x0798('0x66'),_0x2952bc['id']);return getTicket(_0x4ad8a1,_0x7bd849,_0x2952bc,_0x3fea6a,_0x316762);})[_0x0798('0x17')](function(_0x313f7a){if(_0x313f7a){logger['info']('The\x20Ticket\x20ID\x20is:',_0x313f7a['id']);}})['catch'](function(_0x257de4){logger[_0x0798('0x61')]('['+_0x316762[_0x0798('0x67')][_0x0798('0x64')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0x0798('0x56')](_0x257de4,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x6d4c=['./util','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','info','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','Tags','getString','Subjects','Descriptions','then','ticket','validateEmail','Getting\x20agent\x20with\x20email','remoteUri','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','results','agent','Admin\x20account\x20selected.','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user','Searching\x20enduser\x20with\x20phone','%s/search.json','length','filter','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','end-user','Enduser\x20created.','authType','password','token','%s/token:%s','username','Basic\x20%s','base64','debug','[HTTP]','stringify','map','picklist','type','nameField','customField','toLowerCase','includes','string','idField','push','toString','variableName','custom_fields','Variable','name','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','email','destcalleridname','destcalleridnum','[OUTBOUND]','trigger:browser:url','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','unmanaged','lastevent','toUpperCase','request-promise','md5','util','ioredis'];(function(_0x7ceeac,_0x1c9973){var _0x330ac0=function(_0x54e645){while(--_0x54e645){_0x7ceeac['push'](_0x7ceeac['shift']());}};_0x330ac0(++_0x1c9973);}(_0x6d4c,0x1a8));var _0xc6d4=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x6d4c[_0x3dd15e];return _0x231fd0;};'use strict';var _=require('lodash');var rp=require(_0xc6d4('0x0'));var md5=require(_0xc6d4('0x1'));var util=require(_0xc6d4('0x2'));var Redis=require(_0xc6d4('0x3'));var intUtil=require(_0xc6d4('0x4'));var config=require('../../../../config/environment');var logger=require(_0xc6d4('0x5'))(_0xc6d4('0x6'));config[_0xc6d4('0x7')]=_[_0xc6d4('0x8')](config[_0xc6d4('0x7')],{'host':_0xc6d4('0x9'),'port':0x18eb});var io=require(_0xc6d4('0xa'))(new Redis(config[_0xc6d4('0x7')]));function emit(_0x41d457,_0xe327e9,_0x418022){io['to'](_0x41d457)['emit'](_0xe327e9,_0x418022);}var headers={'Content-Type':'application/json','Accept':'application/json'};function getTicket(_0x50c588,_0x5b7f85,_0x5d174c,_0x204acb,_0x2fa2e0){logger[_0xc6d4('0xb')](_0xc6d4('0xc'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0xe'),_0x50c588['remoteUri']),'method':_0xc6d4('0xf'),'body':{'ticket':_['merge']({'requester_id':_0x5d174c['id'],'submitter_id':_0x5b7f85?_0x5b7f85['id']:undefined,'assignee_id':_0x5b7f85?_0x5b7f85['id']:undefined,'tags':getTags(_0x204acb[_0xc6d4('0x10')],'name'),'subject':intUtil[_0xc6d4('0x11')](_0x204acb[_0xc6d4('0x12')],_0x2fa2e0,'\x20'),'description':intUtil[_0xc6d4('0x11')](_0x204acb[_0xc6d4('0x13')],_0x2fa2e0,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x204acb[_0xc6d4('0x13')],_0x2fa2e0,'\x0a')}},getCustomFields(_0x204acb['Fields'],_0x2fa2e0))}})[_0xc6d4('0x14')](function(_0x59c798){logger[_0xc6d4('0xb')]('Ticket\x20created!');return _0x59c798[_0xc6d4('0x15')];});}function getUser(_0x313ac1,_0x1ae2a6){if(intUtil[_0xc6d4('0x16')](_0x1ae2a6)){logger[_0xc6d4('0xb')](_0xc6d4('0x17'),_0x1ae2a6);return request({'uri':util[_0xc6d4('0xd')]('%s/search.json',_0x313ac1[_0xc6d4('0x18')]),'qs':{'query':util[_0xc6d4('0xd')](_0xc6d4('0x19'),_0x1ae2a6)}})['then'](function(_0x273f8b){if(_0x273f8b[_0xc6d4('0x1a')]){logger[_0xc6d4('0xb')](_0xc6d4('0x1b'));return _[_0xc6d4('0x1c')](_0x273f8b[_0xc6d4('0x1d')],{'email':_0x1ae2a6,'role':_0xc6d4('0x1e')});}else{logger[_0xc6d4('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xc6d4('0xd')]('%s/users/me.json',_0x313ac1['remoteUri'])})[_0xc6d4('0x14')](function(_0x52619f){logger[_0xc6d4('0xb')](_0xc6d4('0x1f'));return _0x52619f['user'];});}});}else{logger[_0xc6d4('0xb')](_0xc6d4('0x20'));return request({'uri':util['format'](_0xc6d4('0x21'),_0x313ac1[_0xc6d4('0x18')])})['then'](function(_0x27c9ec){logger[_0xc6d4('0xb')](_0xc6d4('0x1f'));return _0x27c9ec[_0xc6d4('0x22')];});}}function getEndUser(_0x105949,_0x5eb2d8,_0xad9a3f){logger['info'](_0xc6d4('0x23'),_0xad9a3f);return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x24'),_0x105949[_0xc6d4('0x18')]),'qs':{'query':util[_0xc6d4('0xd')]('type:user\x20role:end-user\x20phone:%s',_0xad9a3f)}})[_0xc6d4('0x14')](function(_0x5ea640){var _0x209c67;if(_0x5ea640[_0xc6d4('0x1d')][_0xc6d4('0x25')]){_0x5ea640[_0xc6d4('0x1d')]=_[_0xc6d4('0x26')](_0x5ea640[_0xc6d4('0x1d')],{'suspended':![],'role':'end-user'});if(_0x5ea640[_0xc6d4('0x1d')][_0xc6d4('0x25')]){_0x209c67=_[_0xc6d4('0x27')](_0x5ea640[_0xc6d4('0x1d')]);}}if(_0x209c67){logger[_0xc6d4('0xb')](_0xc6d4('0x28'));return _0x209c67;}else{logger['info'](_0xc6d4('0x29'));return request({'uri':util[_0xc6d4('0xd')]('%s/users.json',_0x105949[_0xc6d4('0x18')]),'method':_0xc6d4('0xf'),'body':{'user':{'role':_0xc6d4('0x2a'),'name':util[_0xc6d4('0xd')]('Caller\x20-\x20%s',_0x5eb2d8||_0xad9a3f),'phone':_0xad9a3f}}})[_0xc6d4('0x14')](function(_0x5a265d){logger[_0xc6d4('0xb')](_0xc6d4('0x2b'));return _0x5a265d['user'];});}});}function getAuth(_0x3cef98){var _0x3d46b5;if(_0x3cef98[_0xc6d4('0x2c')]===_0xc6d4('0x2d')){_0x3d46b5=util[_0xc6d4('0xd')]('%s:%s',_0x3cef98['username'],_0x3cef98[_0xc6d4('0x2d')]);}else if(_0x3cef98[_0xc6d4('0x2c')]===_0xc6d4('0x2e')){_0x3d46b5=util[_0xc6d4('0xd')](_0xc6d4('0x2f'),_0x3cef98[_0xc6d4('0x30')],_0x3cef98[_0xc6d4('0x2e')]);}return util['format'](_0xc6d4('0x31'),new Buffer(_0x3d46b5)['toString'](_0xc6d4('0x32')));}function request(_0x1278de){logger[_0xc6d4('0x33')](_0xc6d4('0x34'),JSON[_0xc6d4('0x35')](_0x1278de));return rp(_[_0xc6d4('0x8')](_0x1278de,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x4c9b8d,_0x5b60fe){var _0x41923b=[];if(_0x4c9b8d&&_0x4c9b8d[_0xc6d4('0x25')]>0x0){_0x41923b=_[_0xc6d4('0x36')](_0x4c9b8d,_0x5b60fe);}return _0x41923b;}function getCustomFields(_0x15e194,_0x1011ac){var _0x298dbc=[];var _0x4762e0={'custom_fields':[]};if(_0x15e194['length']>0x0){_['forEach'](_0x15e194,function(_0x12ef96){if(_['includes'](['string',_0xc6d4('0x37')],_0x12ef96[_0xc6d4('0x38')])&&_0x12ef96[_0xc6d4('0x39')]&&!_0x12ef96[_0xc6d4('0x3a')]){_0x4762e0[_0x12ef96[_0xc6d4('0x39')][_0xc6d4('0x3b')]()]=_0x12ef96['content']['toString']();}else if(_[_0xc6d4('0x3c')]([_0xc6d4('0x3d'),'picklist'],_0x12ef96[_0xc6d4('0x38')])&&_0x12ef96[_0xc6d4('0x3e')]&&_0x12ef96['customField']){_0x4762e0['custom_fields'][_0xc6d4('0x3f')]({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x12ef96['content'][_0xc6d4('0x40')]()});}else if(_0x12ef96[_0xc6d4('0x38')]==='variable'&&_0x12ef96[_0xc6d4('0x41')]&&_0x12ef96[_0xc6d4('0x3e')]&&_0x12ef96[_0xc6d4('0x3a')]){_0x1011ac[_0x12ef96[_0xc6d4('0x41')]]&&_0x4762e0[_0xc6d4('0x42')][_0xc6d4('0x3f')]({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x1011ac[_0x12ef96[_0xc6d4('0x41')]][_0xc6d4('0x40')]()});}else if(_0x12ef96[_0xc6d4('0x38')]==='customVariable'&&_0x12ef96[_0xc6d4('0x43')]&&_0x12ef96[_0xc6d4('0x43')][_0xc6d4('0x44')]&&_0x12ef96['idField']&&_0x12ef96[_0xc6d4('0x3a')]){_0x1011ac[_0x12ef96['Variable'][_0xc6d4('0x44')][_0xc6d4('0x3b')]()]&&_0x4762e0[_0xc6d4('0x42')]['push']({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x1011ac[_0x12ef96[_0xc6d4('0x43')][_0xc6d4('0x44')]['toLowerCase']()][_0xc6d4('0x40')]()});}});}return _0x4762e0;}exports['queue']=function(_0x14b9a6,_0x21d111,_0x5bdeec,_0x4838cc,_0x2629c4,_0x54f6f4){var _0x35efa5,_0x5b50c2;_0x54f6f4[_0xc6d4('0x18')]=intUtil['stripTrailingSlash'](_0x54f6f4[_0xc6d4('0x18')]);_0x54f6f4['serverUrl']=intUtil[_0xc6d4('0x45')](_0x54f6f4[_0xc6d4('0x46')]);if(_0x2629c4&&_0x2629c4[_0xc6d4('0x47')]){logger[_0xc6d4('0xb')](_0xc6d4('0x48'),_0xc6d4('0x49'));_0x21d111[_0xc6d4('0x4a')]=util['format'](_0xc6d4('0x4b'),_0x54f6f4[_0xc6d4('0x46')],_0x21d111[_0xc6d4('0x4c')],md5(_0x21d111[_0xc6d4('0x4c')]));}else{_0x21d111['recordingURL']='';}headers[_0xc6d4('0x4d')]=getAuth(_0x54f6f4);return getUser(_0x54f6f4,_0x4838cc['email'])[_0xc6d4('0x14')](function(_0x51f0dd){_0x35efa5=_0x51f0dd;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x35efa5['id']);return getEndUser(_0x54f6f4,_0x21d111[_0xc6d4('0x4f')],_0x21d111[_0xc6d4('0x50')]);})[_0xc6d4('0x14')](function(_0x5c0777){_0x5b50c2=_0x5c0777;logger[_0xc6d4('0xb')](_0xc6d4('0x51'),_0x5b50c2['id']);return getTicket(_0x54f6f4,_0x35efa5,_0x5b50c2,_0x5bdeec,_0x21d111);})[_0xc6d4('0x14')](function(_0x5fb36b){if(_0x5fb36b){logger[_0xc6d4('0xb')](_0xc6d4('0x52'),_0x5fb36b['id']);switch(_0x54f6f4['type']){case _0xc6d4('0x53'):logger['info'](_0xc6d4('0x48'),_0xc6d4('0x54'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x55'),_0x54f6f4['remoteUri'],_0x35efa5['id'],_0x5fb36b['id']),'method':_0xc6d4('0xf')});case _0xc6d4('0x56'):logger['info'](_0xc6d4('0x48'),_0xc6d4('0x57'));emit(util['format'](_0xc6d4('0x58'),_0x4838cc[_0xc6d4('0x44')]),'trigger:browser:url',{'uri':util['format'](_0xc6d4('0x59'),_0x54f6f4['remoteUri'][_0xc6d4('0x5a')](_0xc6d4('0x5b'),''),_0x5fb36b['id'])});break;default:logger[_0xc6d4('0x5c')](_0xc6d4('0x48'),_0xc6d4('0x5d'));}}})[_0xc6d4('0x5e')](function(_0xf0259f){logger['error'](_0xc6d4('0x5f'),util['inspect'](_0xf0259f,{'showHidden':!![],'depth':null}));});};exports[_0xc6d4('0x60')]=function(_0x258279,_0x108e78,_0x2e7560,_0x41f4a5,_0xb90d17,_0x4d981f,_0x476e2b){var _0x40556d,_0x425f56;_0x4d981f[_0xc6d4('0x18')]=intUtil[_0xc6d4('0x45')](_0x4d981f[_0xc6d4('0x18')]);_0x4d981f[_0xc6d4('0x46')]=intUtil['stripTrailingSlash'](_0x4d981f[_0xc6d4('0x46')]);if(_0x476e2b&&_0x476e2b['recordingFormat']&&_0x476e2b['recordingFormat']!=='none'){logger[_0xc6d4('0xb')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x108e78[_0xc6d4('0x4a')]=util[_0xc6d4('0xd')](_0xc6d4('0x4b'),_0x4d981f['serverUrl'],_0x108e78[_0xc6d4('0x4c')],md5(_0x108e78['uniqueid']));}headers[_0xc6d4('0x4d')]=getAuth(_0x4d981f);return getUser(_0x4d981f,_0x41f4a5[_0xc6d4('0x61')])['then'](function(_0x459687){_0x40556d=_0x459687;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x40556d['id']);return getEndUser(_0x4d981f,_0x108e78[_0xc6d4('0x62')],_0x108e78[_0xc6d4('0x63')]);})['then'](function(_0x1b3803){_0x425f56=_0x1b3803;logger['info'](_0xc6d4('0x51'),_0x425f56['id']);return getTicket(_0x4d981f,_0x40556d,_0x425f56,_0x2e7560,_0x108e78);})['then'](function(_0xf4cf9c){if(_0xf4cf9c){logger[_0xc6d4('0xb')](_0xc6d4('0x52'),_0xf4cf9c['id']);switch(_0x4d981f[_0xc6d4('0x38')]){case _0xc6d4('0x53'):logger[_0xc6d4('0xb')](_0xc6d4('0x64'),_0xc6d4('0x54'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x55'),_0x4d981f[_0xc6d4('0x18')],_0x40556d['id'],_0xf4cf9c['id']),'method':_0xc6d4('0xf')});case _0xc6d4('0x56'):logger['info'](_0xc6d4('0x64'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xc6d4('0xd')](_0xc6d4('0x58'),_0x41f4a5[_0xc6d4('0x44')]),_0xc6d4('0x65'),{'uri':util[_0xc6d4('0xd')](_0xc6d4('0x59'),_0x4d981f[_0xc6d4('0x18')][_0xc6d4('0x5a')]('/api/v2',''),_0xf4cf9c['id'])});break;default:logger[_0xc6d4('0x5c')](_0xc6d4('0x64'),_0xc6d4('0x5d'));}}})[_0xc6d4('0x5e')](function(_0x16c130){logger['error'](_0xc6d4('0x66'),util[_0xc6d4('0x67')](_0x16c130,{'showHidden':!![],'depth':null}));});};exports[_0xc6d4('0x68')]=function(_0x19df25,_0x5c3831,_0x50f238,_0x2763c5,_0x3fc476,_0x5c7838){var _0x3427cb,_0x3b3f4d;_0x5c7838[_0xc6d4('0x18')]=intUtil[_0xc6d4('0x45')](_0x5c7838[_0xc6d4('0x18')]);_0x5c7838[_0xc6d4('0x46')]=intUtil[_0xc6d4('0x45')](_0x5c7838['serverUrl']);if(_0x3fc476&&_0x3fc476['monitor_format']){logger['info']('['+_0x5c3831[_0xc6d4('0x69')][_0xc6d4('0x6a')]()+']',_0xc6d4('0x49'));_0x5c3831[_0xc6d4('0x4a')]=util[_0xc6d4('0xd')](_0xc6d4('0x4b'),_0x5c7838['serverUrl'],_0x5c3831[_0xc6d4('0x4c')],md5(_0x5c3831[_0xc6d4('0x4c')]));}else{_0x5c3831[_0xc6d4('0x4a')]='';}headers['Authorization']=getAuth(_0x5c7838);return getUser(_0x5c7838)[_0xc6d4('0x14')](function(_0x452d53){_0x3427cb=_0x452d53;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x3427cb['id']);return getEndUser(_0x5c7838,_0x5c3831[_0xc6d4('0x4f')],_0x5c3831[_0xc6d4('0x50')]);})[_0xc6d4('0x14')](function(_0x1221bb){_0x3b3f4d=_0x1221bb;logger[_0xc6d4('0xb')](_0xc6d4('0x51'),_0x3b3f4d['id']);return getTicket(_0x5c7838,_0x3427cb,_0x3b3f4d,_0x50f238,_0x5c3831);})[_0xc6d4('0x14')](function(_0x57d1b1){if(_0x57d1b1){logger[_0xc6d4('0xb')]('The\x20Ticket\x20ID\x20is:',_0x57d1b1['id']);}})[_0xc6d4('0x5e')](function(_0x2e5710){logger['error']('['+_0x5c3831[_0xc6d4('0x69')]['toUpperCase']()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0xc6d4('0x67')](_0x2e5710,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff