// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x3d6d=['Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','password','username','authType','token','%s/token:%s','toString','base64','debug','[HTTP]','stringify','map','forEach','type','string','nameField','customField','toLowerCase','content','idField','custom_fields','push','variable','variableName','customVariable','Variable','name','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','recordingFormat','none','[OUTBOUND]','destcalleridname','trigger:browser:url','%s/agent/tickets/%s','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','[ABANDONED]','[ABANDONED]\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','getString','Subjects','Descriptions','Fields','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','then','count','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user'];(function(_0x2261ce,_0x9ed8b6){var _0x524640=function(_0x3cbb90){while(--_0x3cbb90){_0x2261ce['push'](_0x2261ce['shift']());}};_0x524640(++_0x9ed8b6);}(_0x3d6d,0xb3));var _0xd3d6=function(_0x5f1391,_0x19c132){_0x5f1391=_0x5f1391-0x0;var _0x50ebe3=_0x3d6d[_0x5f1391];return _0x50ebe3;};'use strict';var _=require(_0xd3d6('0x0'));var rp=require(_0xd3d6('0x1'));var md5=require(_0xd3d6('0x2'));var util=require(_0xd3d6('0x3'));var Redis=require(_0xd3d6('0x4'));var intUtil=require(_0xd3d6('0x5'));var config=require(_0xd3d6('0x6'));var logger=require(_0xd3d6('0x7'))(_0xd3d6('0x8'));config[_0xd3d6('0x9')]=_[_0xd3d6('0xa')](config['redis'],{'host':'localhost','port':0x18eb});var io=require(_0xd3d6('0xb'))(new Redis(config[_0xd3d6('0x9')]));function emit(_0x1bb0d5,_0x3c2a9b,_0x4356b7){io['to'](_0x1bb0d5)['emit'](_0x3c2a9b,_0x4356b7);}var headers={'Content-Type':_0xd3d6('0xc'),'Accept':_0xd3d6('0xc')};function getTicket(_0x465ffd,_0x1d153a,_0x5dfe88,_0x4cfd1b,_0x12420c){logger[_0xd3d6('0xd')](_0xd3d6('0xe'));return request({'uri':util[_0xd3d6('0xf')](_0xd3d6('0x10'),_0x465ffd[_0xd3d6('0x11')]),'method':_0xd3d6('0x12'),'body':{'ticket':_[_0xd3d6('0x13')]({'requester_id':_0x5dfe88['id'],'submitter_id':_0x1d153a?_0x1d153a['id']:undefined,'assignee_id':_0x1d153a?_0x1d153a['id']:undefined,'tags':getTags(_0x4cfd1b[_0xd3d6('0x14')],'name'),'subject':intUtil[_0xd3d6('0x15')](_0x4cfd1b[_0xd3d6('0x16')],_0x12420c,'\x20'),'description':intUtil[_0xd3d6('0x15')](_0x4cfd1b['Descriptions'],_0x12420c,'\x0a'),'comment':{'public':![],'body':intUtil[_0xd3d6('0x15')](_0x4cfd1b[_0xd3d6('0x17')],_0x12420c,'\x0a')}},getCustomFields(_0x4cfd1b[_0xd3d6('0x18')],_0x12420c))}})['then'](function(_0x1fcaee){logger[_0xd3d6('0xd')](_0xd3d6('0x19'));return _0x1fcaee[_0xd3d6('0x1a')];});}function getUser(_0x3c8f89,_0x38e42f){if(intUtil[_0xd3d6('0x1b')](_0x38e42f)){logger[_0xd3d6('0xd')](_0xd3d6('0x1c'),_0x38e42f);return request({'uri':util['format'](_0xd3d6('0x1d'),_0x3c8f89[_0xd3d6('0x11')]),'qs':{'query':util[_0xd3d6('0xf')](_0xd3d6('0x1e'),_0x38e42f)}})[_0xd3d6('0x1f')](function(_0x3898fb){if(_0x3898fb[_0xd3d6('0x20')]){logger[_0xd3d6('0xd')]('Agent\x20found!');return _[_0xd3d6('0x21')](_0x3898fb[_0xd3d6('0x22')],{'email':_0x38e42f,'role':_0xd3d6('0x23')});}else{logger['info'](_0xd3d6('0x24'));return request({'uri':util[_0xd3d6('0xf')](_0xd3d6('0x25'),_0x3c8f89[_0xd3d6('0x11')])})['then'](function(_0xc2b466){logger[_0xd3d6('0xd')]('Admin\x20account\x20selected.');return _0xc2b466[_0xd3d6('0x26')];});}});}else{logger[_0xd3d6('0xd')](_0xd3d6('0x24'));return request({'uri':util['format']('%s/users/me.json',_0x3c8f89[_0xd3d6('0x11')])})[_0xd3d6('0x1f')](function(_0x28cc88){logger[_0xd3d6('0xd')]('Admin\x20account\x20selected.');return _0x28cc88[_0xd3d6('0x26')];});}}function getEndUser(_0x298e3a,_0x2ea04a,_0x87e591){logger[_0xd3d6('0xd')](_0xd3d6('0x27'),_0x87e591);return request({'uri':util[_0xd3d6('0xf')](_0xd3d6('0x1d'),_0x298e3a['remoteUri']),'qs':{'query':util[_0xd3d6('0xf')](_0xd3d6('0x28'),_0x87e591)}})['then'](function(_0x234e8c){var _0x3be627;if(_0x234e8c[_0xd3d6('0x22')][_0xd3d6('0x29')]){_0x234e8c[_0xd3d6('0x22')]=_[_0xd3d6('0x2a')](_0x234e8c[_0xd3d6('0x22')],{'suspended':![],'role':_0xd3d6('0x2b')});if(_0x234e8c[_0xd3d6('0x22')][_0xd3d6('0x29')]){_0x3be627=_['first'](_0x234e8c[_0xd3d6('0x22')]);}}if(_0x3be627){logger[_0xd3d6('0xd')](_0xd3d6('0x2c'));return _0x3be627;}else{logger[_0xd3d6('0xd')](_0xd3d6('0x2d'));return request({'uri':util[_0xd3d6('0xf')](_0xd3d6('0x2e'),_0x298e3a['remoteUri']),'method':'POST','body':{'user':{'role':_0xd3d6('0x2b'),'name':util[_0xd3d6('0xf')](_0xd3d6('0x2f'),_0x2ea04a||_0x87e591),'phone':_0x87e591}}})['then'](function(_0x5e9f47){logger['info']('Enduser\x20created.');return _0x5e9f47[_0xd3d6('0x26')];});}});}function getAuth(_0x4db6ea){var _0x4cfb3b;if(_0x4db6ea['authType']===_0xd3d6('0x30')){_0x4cfb3b=util['format']('%s:%s',_0x4db6ea[_0xd3d6('0x31')],_0x4db6ea['password']);}else if(_0x4db6ea[_0xd3d6('0x32')]===_0xd3d6('0x33')){_0x4cfb3b=util[_0xd3d6('0xf')](_0xd3d6('0x34'),_0x4db6ea[_0xd3d6('0x31')],_0x4db6ea[_0xd3d6('0x33')]);}return util[_0xd3d6('0xf')]('Basic\x20%s',new Buffer(_0x4cfb3b)[_0xd3d6('0x35')](_0xd3d6('0x36')));}function request(_0x49f50e){logger[_0xd3d6('0x37')](_0xd3d6('0x38'),JSON[_0xd3d6('0x39')](_0x49f50e));return rp(_[_0xd3d6('0xa')](_0x49f50e,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x67ac3f,_0x2a0efa){var _0x490a67=[];if(_0x67ac3f&&_0x67ac3f['length']>0x0){_0x490a67=_[_0xd3d6('0x3a')](_0x67ac3f,_0x2a0efa);}return _0x490a67;}function getCustomFields(_0x315060,_0x38f12a){var _0x2339be=[];var _0x1e5ca9={'custom_fields':[]};if(_0x315060[_0xd3d6('0x29')]>0x0){_[_0xd3d6('0x3b')](_0x315060,function(_0x4ed9be){if(_0x4ed9be[_0xd3d6('0x3c')]===_0xd3d6('0x3d')&&_0x4ed9be[_0xd3d6('0x3e')]&&!_0x4ed9be[_0xd3d6('0x3f')]){_0x1e5ca9[_0x4ed9be['nameField'][_0xd3d6('0x40')]()]=_0x4ed9be[_0xd3d6('0x41')][_0xd3d6('0x35')]();}else if(_0x4ed9be[_0xd3d6('0x3c')]==='string'&&_0x4ed9be[_0xd3d6('0x42')]&&_0x4ed9be[_0xd3d6('0x3f')]){_0x1e5ca9[_0xd3d6('0x43')][_0xd3d6('0x44')]({'id':_0x4ed9be[_0xd3d6('0x42')],'value':_0x4ed9be[_0xd3d6('0x41')][_0xd3d6('0x35')]()});}else if(_0x4ed9be['type']===_0xd3d6('0x45')&&_0x4ed9be[_0xd3d6('0x46')]&&_0x4ed9be[_0xd3d6('0x42')]&&_0x4ed9be[_0xd3d6('0x3f')]){_0x38f12a[_0x4ed9be[_0xd3d6('0x46')]]&&_0x1e5ca9[_0xd3d6('0x43')][_0xd3d6('0x44')]({'id':_0x4ed9be['idField'],'value':_0x38f12a[_0x4ed9be[_0xd3d6('0x46')]][_0xd3d6('0x35')]()});}else if(_0x4ed9be[_0xd3d6('0x3c')]===_0xd3d6('0x47')&&_0x4ed9be[_0xd3d6('0x48')]&&_0x4ed9be['Variable'][_0xd3d6('0x49')]&&_0x4ed9be[_0xd3d6('0x42')]&&_0x4ed9be[_0xd3d6('0x3f')]){_0x38f12a[_0x4ed9be[_0xd3d6('0x48')][_0xd3d6('0x49')][_0xd3d6('0x40')]()]&&_0x1e5ca9[_0xd3d6('0x43')][_0xd3d6('0x44')]({'id':_0x4ed9be[_0xd3d6('0x42')],'value':_0x38f12a[_0x4ed9be[_0xd3d6('0x48')]['name'][_0xd3d6('0x40')]()][_0xd3d6('0x35')]()});}});}return _0x1e5ca9;}exports['queue']=function(_0x1cd9dd,_0x2caade,_0x1ade59,_0x5aab44,_0x46915d,_0x1d11d0){var _0x2bf5ad,_0x37adf0;_0x1d11d0[_0xd3d6('0x11')]=intUtil[_0xd3d6('0x4a')](_0x1d11d0['remoteUri']);_0x1d11d0[_0xd3d6('0x4b')]=intUtil[_0xd3d6('0x4a')](_0x1d11d0[_0xd3d6('0x4b')]);if(_0x46915d&&_0x46915d[_0xd3d6('0x4c')]){logger[_0xd3d6('0xd')](_0xd3d6('0x4d'),_0xd3d6('0x4e'));_0x2caade[_0xd3d6('0x4f')]=util[_0xd3d6('0xf')](_0xd3d6('0x50'),_0x1d11d0['serverUrl'],_0x2caade['uniqueid'],md5(_0x2caade[_0xd3d6('0x51')]));}else{_0x2caade[_0xd3d6('0x4f')]='';}headers[_0xd3d6('0x52')]=getAuth(_0x1d11d0);return getUser(_0x1d11d0,_0x5aab44[_0xd3d6('0x53')])[_0xd3d6('0x1f')](function(_0x35f88e){_0x2bf5ad=_0x35f88e;logger['info'](_0xd3d6('0x54'),_0x2bf5ad['id']);return getEndUser(_0x1d11d0,_0x2caade[_0xd3d6('0x55')],_0x2caade[_0xd3d6('0x56')]);})[_0xd3d6('0x1f')](function(_0x55a14c){_0x37adf0=_0x55a14c;logger[_0xd3d6('0xd')](_0xd3d6('0x57'),_0x37adf0['id']);return getTicket(_0x1d11d0,_0x2bf5ad,_0x37adf0,_0x1ade59,_0x2caade);})[_0xd3d6('0x1f')](function(_0x10ef88){if(_0x10ef88){logger[_0xd3d6('0xd')](_0xd3d6('0x58'),_0x10ef88['id']);switch(_0x1d11d0[_0xd3d6('0x3c')]){case _0xd3d6('0x59'):logger[_0xd3d6('0xd')](_0xd3d6('0x4d'),_0xd3d6('0x5a'));return request({'uri':util[_0xd3d6('0xf')](_0xd3d6('0x5b'),_0x1d11d0[_0xd3d6('0x11')],_0x2bf5ad['id'],_0x10ef88['id']),'method':'POST'});case _0xd3d6('0x5c'):logger[_0xd3d6('0xd')]('[QUEUE]',_0xd3d6('0x5d'));emit(util['format'](_0xd3d6('0x5e'),_0x5aab44[_0xd3d6('0x49')]),'trigger:browser:url',{'uri':util[_0xd3d6('0xf')]('%s/agent/tickets/%s',_0x1d11d0[_0xd3d6('0x11')],_0x10ef88['id'])});break;default:logger[_0xd3d6('0x5f')]('[QUEUE]',_0xd3d6('0x60'));}}})[_0xd3d6('0x61')](function(_0x4e3ad4){logger[_0xd3d6('0x5f')](_0xd3d6('0x62'),util[_0xd3d6('0x63')](_0x4e3ad4,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x5b4c98,_0x2d8f11,_0x47f973,_0x3e9b68,_0xd73672,_0x2ed35b,_0x5e8cd1){var _0x310788,_0x4bd69c;_0x2ed35b[_0xd3d6('0x11')]=intUtil[_0xd3d6('0x4a')](_0x2ed35b[_0xd3d6('0x11')]);_0x2ed35b[_0xd3d6('0x4b')]=intUtil[_0xd3d6('0x4a')](_0x2ed35b[_0xd3d6('0x4b')]);if(_0x5e8cd1&&_0x5e8cd1['recordingFormat']&&_0x5e8cd1[_0xd3d6('0x64')]!==_0xd3d6('0x65')){logger[_0xd3d6('0xd')](_0xd3d6('0x66'),'Recording\x20is\x20enabled!');_0x2d8f11[_0xd3d6('0x4f')]=util[_0xd3d6('0xf')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2ed35b[_0xd3d6('0x4b')],_0x2d8f11[_0xd3d6('0x51')],md5(_0x2d8f11[_0xd3d6('0x51')]));}headers[_0xd3d6('0x52')]=getAuth(_0x2ed35b);return getUser(_0x2ed35b,_0x3e9b68['email'])[_0xd3d6('0x1f')](function(_0x178292){_0x310788=_0x178292;logger[_0xd3d6('0xd')](_0xd3d6('0x54'),_0x310788['id']);return getEndUser(_0x2ed35b,_0x2d8f11[_0xd3d6('0x67')],_0x2d8f11['destcalleridnum']);})[_0xd3d6('0x1f')](function(_0x41c641){_0x4bd69c=_0x41c641;logger[_0xd3d6('0xd')]('The\x20Enduser\x20ID\x20is:',_0x4bd69c['id']);return getTicket(_0x2ed35b,_0x310788,_0x4bd69c,_0x47f973,_0x2d8f11);})[_0xd3d6('0x1f')](function(_0x23c319){if(_0x23c319){logger[_0xd3d6('0xd')](_0xd3d6('0x58'),_0x23c319['id']);switch(_0x2ed35b['type']){case _0xd3d6('0x59'):logger[_0xd3d6('0xd')]('[OUTBOUND]',_0xd3d6('0x5a'));return request({'uri':util[_0xd3d6('0xf')](_0xd3d6('0x5b'),_0x2ed35b[_0xd3d6('0x11')],_0x310788['id'],_0x23c319['id']),'method':'POST'});case _0xd3d6('0x5c'):logger[_0xd3d6('0xd')]('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format'](_0xd3d6('0x5e'),_0x3e9b68[_0xd3d6('0x49')]),_0xd3d6('0x68'),{'uri':util['format'](_0xd3d6('0x69'),_0x2ed35b[_0xd3d6('0x11')],_0x23c319['id'])});break;default:logger[_0xd3d6('0x5f')](_0xd3d6('0x66'),_0xd3d6('0x60'));}}})[_0xd3d6('0x61')](function(_0x249b07){logger[_0xd3d6('0x5f')](_0xd3d6('0x6a'),util[_0xd3d6('0x63')](_0x249b07,{'showHidden':!![],'depth':null}));});};exports['abandoned']=function(_0x57541f,_0x216dc7,_0x5b9af9,_0x4b80ae,_0x383558,_0x39d10c){var _0x401e38,_0x2a4171;_0x39d10c[_0xd3d6('0x11')]=intUtil[_0xd3d6('0x4a')](_0x39d10c[_0xd3d6('0x11')]);_0x39d10c['serverUrl']=intUtil[_0xd3d6('0x4a')](_0x39d10c[_0xd3d6('0x4b')]);if(_0x383558&&_0x383558[_0xd3d6('0x4c')]){logger[_0xd3d6('0xd')](_0xd3d6('0x6b'),_0xd3d6('0x4e'));_0x216dc7[_0xd3d6('0x4f')]=util[_0xd3d6('0xf')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x39d10c[_0xd3d6('0x4b')],_0x216dc7[_0xd3d6('0x51')],md5(_0x216dc7['uniqueid']));}else{_0x216dc7[_0xd3d6('0x4f')]='';}headers['Authorization']=getAuth(_0x39d10c);return getUser(_0x39d10c)['then'](function(_0x3be381){_0x401e38=_0x3be381;logger['info'](_0xd3d6('0x54'),_0x401e38['id']);return getEndUser(_0x39d10c,_0x216dc7['calleridname'],_0x216dc7[_0xd3d6('0x56')]);})[_0xd3d6('0x1f')](function(_0x2346aa){_0x2a4171=_0x2346aa;logger['info']('The\x20Enduser\x20ID\x20is:',_0x2a4171['id']);return getTicket(_0x39d10c,_0x401e38,_0x2a4171,_0x5b9af9,_0x216dc7);})['then'](function(_0x2194cd){if(_0x2194cd){logger[_0xd3d6('0xd')](_0xd3d6('0x58'),_0x2194cd['id']);}})[_0xd3d6('0x61')](function(_0x1bb6c9){logger[_0xd3d6('0x5f')](_0xd3d6('0x6c'),util['inspect'](_0x1bb6c9,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x6d4c=['./util','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','info','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','Tags','getString','Subjects','Descriptions','then','ticket','validateEmail','Getting\x20agent\x20with\x20email','remoteUri','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','results','agent','Admin\x20account\x20selected.','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user','Searching\x20enduser\x20with\x20phone','%s/search.json','length','filter','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','end-user','Enduser\x20created.','authType','password','token','%s/token:%s','username','Basic\x20%s','base64','debug','[HTTP]','stringify','map','picklist','type','nameField','customField','toLowerCase','includes','string','idField','push','toString','variableName','custom_fields','Variable','name','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','email','destcalleridname','destcalleridnum','[OUTBOUND]','trigger:browser:url','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','unmanaged','lastevent','toUpperCase','request-promise','md5','util','ioredis'];(function(_0x7ceeac,_0x1c9973){var _0x330ac0=function(_0x54e645){while(--_0x54e645){_0x7ceeac['push'](_0x7ceeac['shift']());}};_0x330ac0(++_0x1c9973);}(_0x6d4c,0x1a8));var _0xc6d4=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x6d4c[_0x3dd15e];return _0x231fd0;};'use strict';var _=require('lodash');var rp=require(_0xc6d4('0x0'));var md5=require(_0xc6d4('0x1'));var util=require(_0xc6d4('0x2'));var Redis=require(_0xc6d4('0x3'));var intUtil=require(_0xc6d4('0x4'));var config=require('../../../../config/environment');var logger=require(_0xc6d4('0x5'))(_0xc6d4('0x6'));config[_0xc6d4('0x7')]=_[_0xc6d4('0x8')](config[_0xc6d4('0x7')],{'host':_0xc6d4('0x9'),'port':0x18eb});var io=require(_0xc6d4('0xa'))(new Redis(config[_0xc6d4('0x7')]));function emit(_0x41d457,_0xe327e9,_0x418022){io['to'](_0x41d457)['emit'](_0xe327e9,_0x418022);}var headers={'Content-Type':'application/json','Accept':'application/json'};function getTicket(_0x50c588,_0x5b7f85,_0x5d174c,_0x204acb,_0x2fa2e0){logger[_0xc6d4('0xb')](_0xc6d4('0xc'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0xe'),_0x50c588['remoteUri']),'method':_0xc6d4('0xf'),'body':{'ticket':_['merge']({'requester_id':_0x5d174c['id'],'submitter_id':_0x5b7f85?_0x5b7f85['id']:undefined,'assignee_id':_0x5b7f85?_0x5b7f85['id']:undefined,'tags':getTags(_0x204acb[_0xc6d4('0x10')],'name'),'subject':intUtil[_0xc6d4('0x11')](_0x204acb[_0xc6d4('0x12')],_0x2fa2e0,'\x20'),'description':intUtil[_0xc6d4('0x11')](_0x204acb[_0xc6d4('0x13')],_0x2fa2e0,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x204acb[_0xc6d4('0x13')],_0x2fa2e0,'\x0a')}},getCustomFields(_0x204acb['Fields'],_0x2fa2e0))}})[_0xc6d4('0x14')](function(_0x59c798){logger[_0xc6d4('0xb')]('Ticket\x20created!');return _0x59c798[_0xc6d4('0x15')];});}function getUser(_0x313ac1,_0x1ae2a6){if(intUtil[_0xc6d4('0x16')](_0x1ae2a6)){logger[_0xc6d4('0xb')](_0xc6d4('0x17'),_0x1ae2a6);return request({'uri':util[_0xc6d4('0xd')]('%s/search.json',_0x313ac1[_0xc6d4('0x18')]),'qs':{'query':util[_0xc6d4('0xd')](_0xc6d4('0x19'),_0x1ae2a6)}})['then'](function(_0x273f8b){if(_0x273f8b[_0xc6d4('0x1a')]){logger[_0xc6d4('0xb')](_0xc6d4('0x1b'));return _[_0xc6d4('0x1c')](_0x273f8b[_0xc6d4('0x1d')],{'email':_0x1ae2a6,'role':_0xc6d4('0x1e')});}else{logger[_0xc6d4('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xc6d4('0xd')]('%s/users/me.json',_0x313ac1['remoteUri'])})[_0xc6d4('0x14')](function(_0x52619f){logger[_0xc6d4('0xb')](_0xc6d4('0x1f'));return _0x52619f['user'];});}});}else{logger[_0xc6d4('0xb')](_0xc6d4('0x20'));return request({'uri':util['format'](_0xc6d4('0x21'),_0x313ac1[_0xc6d4('0x18')])})['then'](function(_0x27c9ec){logger[_0xc6d4('0xb')](_0xc6d4('0x1f'));return _0x27c9ec[_0xc6d4('0x22')];});}}function getEndUser(_0x105949,_0x5eb2d8,_0xad9a3f){logger['info'](_0xc6d4('0x23'),_0xad9a3f);return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x24'),_0x105949[_0xc6d4('0x18')]),'qs':{'query':util[_0xc6d4('0xd')]('type:user\x20role:end-user\x20phone:%s',_0xad9a3f)}})[_0xc6d4('0x14')](function(_0x5ea640){var _0x209c67;if(_0x5ea640[_0xc6d4('0x1d')][_0xc6d4('0x25')]){_0x5ea640[_0xc6d4('0x1d')]=_[_0xc6d4('0x26')](_0x5ea640[_0xc6d4('0x1d')],{'suspended':![],'role':'end-user'});if(_0x5ea640[_0xc6d4('0x1d')][_0xc6d4('0x25')]){_0x209c67=_[_0xc6d4('0x27')](_0x5ea640[_0xc6d4('0x1d')]);}}if(_0x209c67){logger[_0xc6d4('0xb')](_0xc6d4('0x28'));return _0x209c67;}else{logger['info'](_0xc6d4('0x29'));return request({'uri':util[_0xc6d4('0xd')]('%s/users.json',_0x105949[_0xc6d4('0x18')]),'method':_0xc6d4('0xf'),'body':{'user':{'role':_0xc6d4('0x2a'),'name':util[_0xc6d4('0xd')]('Caller\x20-\x20%s',_0x5eb2d8||_0xad9a3f),'phone':_0xad9a3f}}})[_0xc6d4('0x14')](function(_0x5a265d){logger[_0xc6d4('0xb')](_0xc6d4('0x2b'));return _0x5a265d['user'];});}});}function getAuth(_0x3cef98){var _0x3d46b5;if(_0x3cef98[_0xc6d4('0x2c')]===_0xc6d4('0x2d')){_0x3d46b5=util[_0xc6d4('0xd')]('%s:%s',_0x3cef98['username'],_0x3cef98[_0xc6d4('0x2d')]);}else if(_0x3cef98[_0xc6d4('0x2c')]===_0xc6d4('0x2e')){_0x3d46b5=util[_0xc6d4('0xd')](_0xc6d4('0x2f'),_0x3cef98[_0xc6d4('0x30')],_0x3cef98[_0xc6d4('0x2e')]);}return util['format'](_0xc6d4('0x31'),new Buffer(_0x3d46b5)['toString'](_0xc6d4('0x32')));}function request(_0x1278de){logger[_0xc6d4('0x33')](_0xc6d4('0x34'),JSON[_0xc6d4('0x35')](_0x1278de));return rp(_[_0xc6d4('0x8')](_0x1278de,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x4c9b8d,_0x5b60fe){var _0x41923b=[];if(_0x4c9b8d&&_0x4c9b8d[_0xc6d4('0x25')]>0x0){_0x41923b=_[_0xc6d4('0x36')](_0x4c9b8d,_0x5b60fe);}return _0x41923b;}function getCustomFields(_0x15e194,_0x1011ac){var _0x298dbc=[];var _0x4762e0={'custom_fields':[]};if(_0x15e194['length']>0x0){_['forEach'](_0x15e194,function(_0x12ef96){if(_['includes'](['string',_0xc6d4('0x37')],_0x12ef96[_0xc6d4('0x38')])&&_0x12ef96[_0xc6d4('0x39')]&&!_0x12ef96[_0xc6d4('0x3a')]){_0x4762e0[_0x12ef96[_0xc6d4('0x39')][_0xc6d4('0x3b')]()]=_0x12ef96['content']['toString']();}else if(_[_0xc6d4('0x3c')]([_0xc6d4('0x3d'),'picklist'],_0x12ef96[_0xc6d4('0x38')])&&_0x12ef96[_0xc6d4('0x3e')]&&_0x12ef96['customField']){_0x4762e0['custom_fields'][_0xc6d4('0x3f')]({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x12ef96['content'][_0xc6d4('0x40')]()});}else if(_0x12ef96[_0xc6d4('0x38')]==='variable'&&_0x12ef96[_0xc6d4('0x41')]&&_0x12ef96[_0xc6d4('0x3e')]&&_0x12ef96[_0xc6d4('0x3a')]){_0x1011ac[_0x12ef96[_0xc6d4('0x41')]]&&_0x4762e0[_0xc6d4('0x42')][_0xc6d4('0x3f')]({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x1011ac[_0x12ef96[_0xc6d4('0x41')]][_0xc6d4('0x40')]()});}else if(_0x12ef96[_0xc6d4('0x38')]==='customVariable'&&_0x12ef96[_0xc6d4('0x43')]&&_0x12ef96[_0xc6d4('0x43')][_0xc6d4('0x44')]&&_0x12ef96['idField']&&_0x12ef96[_0xc6d4('0x3a')]){_0x1011ac[_0x12ef96['Variable'][_0xc6d4('0x44')][_0xc6d4('0x3b')]()]&&_0x4762e0[_0xc6d4('0x42')]['push']({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x1011ac[_0x12ef96[_0xc6d4('0x43')][_0xc6d4('0x44')]['toLowerCase']()][_0xc6d4('0x40')]()});}});}return _0x4762e0;}exports['queue']=function(_0x14b9a6,_0x21d111,_0x5bdeec,_0x4838cc,_0x2629c4,_0x54f6f4){var _0x35efa5,_0x5b50c2;_0x54f6f4[_0xc6d4('0x18')]=intUtil['stripTrailingSlash'](_0x54f6f4[_0xc6d4('0x18')]);_0x54f6f4['serverUrl']=intUtil[_0xc6d4('0x45')](_0x54f6f4[_0xc6d4('0x46')]);if(_0x2629c4&&_0x2629c4[_0xc6d4('0x47')]){logger[_0xc6d4('0xb')](_0xc6d4('0x48'),_0xc6d4('0x49'));_0x21d111[_0xc6d4('0x4a')]=util['format'](_0xc6d4('0x4b'),_0x54f6f4[_0xc6d4('0x46')],_0x21d111[_0xc6d4('0x4c')],md5(_0x21d111[_0xc6d4('0x4c')]));}else{_0x21d111['recordingURL']='';}headers[_0xc6d4('0x4d')]=getAuth(_0x54f6f4);return getUser(_0x54f6f4,_0x4838cc['email'])[_0xc6d4('0x14')](function(_0x51f0dd){_0x35efa5=_0x51f0dd;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x35efa5['id']);return getEndUser(_0x54f6f4,_0x21d111[_0xc6d4('0x4f')],_0x21d111[_0xc6d4('0x50')]);})[_0xc6d4('0x14')](function(_0x5c0777){_0x5b50c2=_0x5c0777;logger[_0xc6d4('0xb')](_0xc6d4('0x51'),_0x5b50c2['id']);return getTicket(_0x54f6f4,_0x35efa5,_0x5b50c2,_0x5bdeec,_0x21d111);})[_0xc6d4('0x14')](function(_0x5fb36b){if(_0x5fb36b){logger[_0xc6d4('0xb')](_0xc6d4('0x52'),_0x5fb36b['id']);switch(_0x54f6f4['type']){case _0xc6d4('0x53'):logger['info'](_0xc6d4('0x48'),_0xc6d4('0x54'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x55'),_0x54f6f4['remoteUri'],_0x35efa5['id'],_0x5fb36b['id']),'method':_0xc6d4('0xf')});case _0xc6d4('0x56'):logger['info'](_0xc6d4('0x48'),_0xc6d4('0x57'));emit(util['format'](_0xc6d4('0x58'),_0x4838cc[_0xc6d4('0x44')]),'trigger:browser:url',{'uri':util['format'](_0xc6d4('0x59'),_0x54f6f4['remoteUri'][_0xc6d4('0x5a')](_0xc6d4('0x5b'),''),_0x5fb36b['id'])});break;default:logger[_0xc6d4('0x5c')](_0xc6d4('0x48'),_0xc6d4('0x5d'));}}})[_0xc6d4('0x5e')](function(_0xf0259f){logger['error'](_0xc6d4('0x5f'),util['inspect'](_0xf0259f,{'showHidden':!![],'depth':null}));});};exports[_0xc6d4('0x60')]=function(_0x258279,_0x108e78,_0x2e7560,_0x41f4a5,_0xb90d17,_0x4d981f,_0x476e2b){var _0x40556d,_0x425f56;_0x4d981f[_0xc6d4('0x18')]=intUtil[_0xc6d4('0x45')](_0x4d981f[_0xc6d4('0x18')]);_0x4d981f[_0xc6d4('0x46')]=intUtil['stripTrailingSlash'](_0x4d981f[_0xc6d4('0x46')]);if(_0x476e2b&&_0x476e2b['recordingFormat']&&_0x476e2b['recordingFormat']!=='none'){logger[_0xc6d4('0xb')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x108e78[_0xc6d4('0x4a')]=util[_0xc6d4('0xd')](_0xc6d4('0x4b'),_0x4d981f['serverUrl'],_0x108e78[_0xc6d4('0x4c')],md5(_0x108e78['uniqueid']));}headers[_0xc6d4('0x4d')]=getAuth(_0x4d981f);return getUser(_0x4d981f,_0x41f4a5[_0xc6d4('0x61')])['then'](function(_0x459687){_0x40556d=_0x459687;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x40556d['id']);return getEndUser(_0x4d981f,_0x108e78[_0xc6d4('0x62')],_0x108e78[_0xc6d4('0x63')]);})['then'](function(_0x1b3803){_0x425f56=_0x1b3803;logger['info'](_0xc6d4('0x51'),_0x425f56['id']);return getTicket(_0x4d981f,_0x40556d,_0x425f56,_0x2e7560,_0x108e78);})['then'](function(_0xf4cf9c){if(_0xf4cf9c){logger[_0xc6d4('0xb')](_0xc6d4('0x52'),_0xf4cf9c['id']);switch(_0x4d981f[_0xc6d4('0x38')]){case _0xc6d4('0x53'):logger[_0xc6d4('0xb')](_0xc6d4('0x64'),_0xc6d4('0x54'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x55'),_0x4d981f[_0xc6d4('0x18')],_0x40556d['id'],_0xf4cf9c['id']),'method':_0xc6d4('0xf')});case _0xc6d4('0x56'):logger['info'](_0xc6d4('0x64'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xc6d4('0xd')](_0xc6d4('0x58'),_0x41f4a5[_0xc6d4('0x44')]),_0xc6d4('0x65'),{'uri':util[_0xc6d4('0xd')](_0xc6d4('0x59'),_0x4d981f[_0xc6d4('0x18')][_0xc6d4('0x5a')]('/api/v2',''),_0xf4cf9c['id'])});break;default:logger[_0xc6d4('0x5c')](_0xc6d4('0x64'),_0xc6d4('0x5d'));}}})[_0xc6d4('0x5e')](function(_0x16c130){logger['error'](_0xc6d4('0x66'),util[_0xc6d4('0x67')](_0x16c130,{'showHidden':!![],'depth':null}));});};exports[_0xc6d4('0x68')]=function(_0x19df25,_0x5c3831,_0x50f238,_0x2763c5,_0x3fc476,_0x5c7838){var _0x3427cb,_0x3b3f4d;_0x5c7838[_0xc6d4('0x18')]=intUtil[_0xc6d4('0x45')](_0x5c7838[_0xc6d4('0x18')]);_0x5c7838[_0xc6d4('0x46')]=intUtil[_0xc6d4('0x45')](_0x5c7838['serverUrl']);if(_0x3fc476&&_0x3fc476['monitor_format']){logger['info']('['+_0x5c3831[_0xc6d4('0x69')][_0xc6d4('0x6a')]()+']',_0xc6d4('0x49'));_0x5c3831[_0xc6d4('0x4a')]=util[_0xc6d4('0xd')](_0xc6d4('0x4b'),_0x5c7838['serverUrl'],_0x5c3831[_0xc6d4('0x4c')],md5(_0x5c3831[_0xc6d4('0x4c')]));}else{_0x5c3831[_0xc6d4('0x4a')]='';}headers['Authorization']=getAuth(_0x5c7838);return getUser(_0x5c7838)[_0xc6d4('0x14')](function(_0x452d53){_0x3427cb=_0x452d53;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x3427cb['id']);return getEndUser(_0x5c7838,_0x5c3831[_0xc6d4('0x4f')],_0x5c3831[_0xc6d4('0x50')]);})[_0xc6d4('0x14')](function(_0x1221bb){_0x3b3f4d=_0x1221bb;logger[_0xc6d4('0xb')](_0xc6d4('0x51'),_0x3b3f4d['id']);return getTicket(_0x5c7838,_0x3427cb,_0x3b3f4d,_0x50f238,_0x5c3831);})[_0xc6d4('0x14')](function(_0x57d1b1){if(_0x57d1b1){logger[_0xc6d4('0xb')]('The\x20Ticket\x20ID\x20is:',_0x57d1b1['id']);}})[_0xc6d4('0x5e')](function(_0x2e5710){logger['error']('['+_0x5c3831[_0xc6d4('0x69')]['toUpperCase']()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0xc6d4('0x67')](_0x2e5710,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff