// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x2de8=['first','Enduser\x20found!','%s/users.json','Caller\x20-\x20%s','authType','password','%s:%s','token','username','Basic\x20%s','toString','base64','debug','[HTTP]','GET','map','includes','picklist','nameField','customField','toLowerCase','content','string','type','idField','custom_fields','push','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','recordingURL','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','%s/channels/voice/agents/%d/tickets/%d/display.json','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','replace','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','Authorization','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','user:%s','trigger:browser:url','%s/agent/tickets/%s','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','request-promise','md5','./util','../../../../config/environment','../../../../config/logger','redis','localhost','socket.io-emitter','emit','application/json','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','then','info','%s/search.json','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','type:user\x20role:end-user\x20phone:%s','length','filter','end-user'];(function(_0x587f3b,_0xc9a079){var _0x11c23f=function(_0x2de0a9){while(--_0x2de0a9){_0x587f3b['push'](_0x587f3b['shift']());}};_0x11c23f(++_0xc9a079);}(_0x2de8,0x181));var _0x82de=function(_0x15fd2c,_0x2efe29){_0x15fd2c=_0x15fd2c-0x0;var _0x314c47=_0x2de8[_0x15fd2c];return _0x314c47;};'use strict';var _=require('lodash');var rp=require(_0x82de('0x0'));var md5=require(_0x82de('0x1'));var util=require('util');var Redis=require('ioredis');var intUtil=require(_0x82de('0x2'));var config=require(_0x82de('0x3'));var logger=require(_0x82de('0x4'))('zendesk');config[_0x82de('0x5')]=_['defaults'](config[_0x82de('0x5')],{'host':_0x82de('0x6'),'port':0x18eb});var io=require(_0x82de('0x7'))(new Redis(config[_0x82de('0x5')]));function emit(_0x5d8c92,_0x304367,_0x46bccc){io['to'](_0x5d8c92)[_0x82de('0x8')](_0x304367,_0x46bccc);}var headers={'Content-Type':_0x82de('0x9'),'Accept':'application/json'};function getTicket(_0x56a30e,_0x243547,_0x384bf4,_0x544d25,_0x4e4990){logger['info'](_0x82de('0xa'));return request({'uri':util[_0x82de('0xb')](_0x82de('0xc'),_0x56a30e[_0x82de('0xd')]),'method':_0x82de('0xe'),'body':{'ticket':_[_0x82de('0xf')]({'requester_id':_0x384bf4['id'],'submitter_id':_0x243547?_0x243547['id']:undefined,'assignee_id':_0x243547?_0x243547['id']:undefined,'tags':getTags(_0x544d25[_0x82de('0x10')],_0x82de('0x11')),'subject':intUtil[_0x82de('0x12')](_0x544d25[_0x82de('0x13')],_0x4e4990,'\x20'),'description':intUtil[_0x82de('0x12')](_0x544d25[_0x82de('0x14')],_0x4e4990,'\x0a'),'comment':{'public':![],'body':intUtil[_0x82de('0x12')](_0x544d25[_0x82de('0x14')],_0x4e4990,'\x0a')}},getCustomFields(_0x544d25[_0x82de('0x15')],_0x4e4990))}})[_0x82de('0x16')](function(_0xfa2cbd){logger[_0x82de('0x17')]('Ticket\x20created!');return _0xfa2cbd['ticket'];});}function getUser(_0x5585e9,_0x565930){if(intUtil['validateEmail'](_0x565930)){logger['info']('Getting\x20agent\x20with\x20email',_0x565930);return request({'uri':util[_0x82de('0xb')](_0x82de('0x18'),_0x5585e9[_0x82de('0xd')]),'qs':{'query':util[_0x82de('0xb')](_0x82de('0x19'),_0x565930)}})['then'](function(_0x436006){if(_0x436006[_0x82de('0x1a')]){logger['info'](_0x82de('0x1b'));return _[_0x82de('0x1c')](_0x436006[_0x82de('0x1d')],{'email':_0x565930,'role':_0x82de('0x1e')});}else{logger[_0x82de('0x17')](_0x82de('0x1f'));return request({'uri':util[_0x82de('0xb')](_0x82de('0x20'),_0x5585e9[_0x82de('0xd')])})[_0x82de('0x16')](function(_0x1657d8){logger['info'](_0x82de('0x21'));return _0x1657d8[_0x82de('0x22')];});}});}else{logger['info'](_0x82de('0x1f'));return request({'uri':util[_0x82de('0xb')]('%s/users/me.json',_0x5585e9[_0x82de('0xd')])})['then'](function(_0x51ed69){logger[_0x82de('0x17')](_0x82de('0x21'));return _0x51ed69[_0x82de('0x22')];});}}function getEndUser(_0xb6481d,_0x4b715c,_0x5c41bd){logger[_0x82de('0x17')]('Searching\x20enduser\x20with\x20phone',_0x5c41bd);return request({'uri':util[_0x82de('0xb')](_0x82de('0x18'),_0xb6481d[_0x82de('0xd')]),'qs':{'query':util[_0x82de('0xb')](_0x82de('0x23'),_0x5c41bd)}})[_0x82de('0x16')](function(_0x3cb74c){var _0x2479d6;if(_0x3cb74c['results'][_0x82de('0x24')]){_0x3cb74c[_0x82de('0x1d')]=_[_0x82de('0x25')](_0x3cb74c[_0x82de('0x1d')],{'suspended':![],'role':_0x82de('0x26')});if(_0x3cb74c['results'][_0x82de('0x24')]){_0x2479d6=_[_0x82de('0x27')](_0x3cb74c[_0x82de('0x1d')]);}}if(_0x2479d6){logger[_0x82de('0x17')](_0x82de('0x28'));return _0x2479d6;}else{logger['info']('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x82de('0xb')](_0x82de('0x29'),_0xb6481d['remoteUri']),'method':_0x82de('0xe'),'body':{'user':{'role':_0x82de('0x26'),'name':util[_0x82de('0xb')](_0x82de('0x2a'),_0x4b715c||_0x5c41bd),'phone':_0x5c41bd}}})['then'](function(_0x5177e4){logger[_0x82de('0x17')]('Enduser\x20created.');return _0x5177e4[_0x82de('0x22')];});}});}function getAuth(_0x5a3845){var _0x51dbc3;if(_0x5a3845[_0x82de('0x2b')]===_0x82de('0x2c')){_0x51dbc3=util['format'](_0x82de('0x2d'),_0x5a3845['username'],_0x5a3845[_0x82de('0x2c')]);}else if(_0x5a3845[_0x82de('0x2b')]===_0x82de('0x2e')){_0x51dbc3=util[_0x82de('0xb')]('%s/token:%s',_0x5a3845[_0x82de('0x2f')],_0x5a3845[_0x82de('0x2e')]);}return util[_0x82de('0xb')](_0x82de('0x30'),new Buffer(_0x51dbc3)[_0x82de('0x31')](_0x82de('0x32')));}function request(_0x485361){logger[_0x82de('0x33')](_0x82de('0x34'),JSON['stringify'](_0x485361));return rp(_['defaults'](_0x485361,{'method':_0x82de('0x35'),'headers':headers,'json':!![]}));}function getTags(_0x42d838,_0x331237){var _0x12625c=[];if(_0x42d838&&_0x42d838['length']>0x0){_0x12625c=_[_0x82de('0x36')](_0x42d838,_0x331237);}return _0x12625c;}function getCustomFields(_0x45d739,_0x5dcf28){var _0xa5bc5d=[];var _0x5ec274={'custom_fields':[]};if(_0x45d739['length']>0x0){_['forEach'](_0x45d739,function(_0x645673){if(_[_0x82de('0x37')](['string',_0x82de('0x38')],_0x645673['type'])&&_0x645673[_0x82de('0x39')]&&!_0x645673[_0x82de('0x3a')]){_0x5ec274[_0x645673[_0x82de('0x39')][_0x82de('0x3b')]()]=_0x645673[_0x82de('0x3c')][_0x82de('0x31')]();}else if(_['includes']([_0x82de('0x3d'),_0x82de('0x38')],_0x645673[_0x82de('0x3e')])&&_0x645673[_0x82de('0x3f')]&&_0x645673[_0x82de('0x3a')]){_0x5ec274[_0x82de('0x40')][_0x82de('0x41')]({'id':_0x645673[_0x82de('0x3f')],'value':_0x645673[_0x82de('0x3c')][_0x82de('0x31')]()});}else if(_0x645673['type']===_0x82de('0x42')&&_0x645673[_0x82de('0x43')]&&_0x645673[_0x82de('0x3f')]&&_0x645673[_0x82de('0x3a')]){_0x5dcf28[_0x645673[_0x82de('0x43')]]&&_0x5ec274[_0x82de('0x40')]['push']({'id':_0x645673[_0x82de('0x3f')],'value':_0x5dcf28[_0x645673['variableName']]['toString']()});}else if(_0x645673['type']===_0x82de('0x44')&&_0x645673['Variable']&&_0x645673[_0x82de('0x45')]['name']&&_0x645673[_0x82de('0x3f')]&&_0x645673[_0x82de('0x3a')]){_0x5dcf28[_0x645673[_0x82de('0x45')]['name'][_0x82de('0x3b')]()]&&_0x5ec274[_0x82de('0x40')][_0x82de('0x41')]({'id':_0x645673['idField'],'value':_0x5dcf28[_0x645673['Variable'][_0x82de('0x11')]['toLowerCase']()][_0x82de('0x31')]()});}});}return _0x5ec274;}exports[_0x82de('0x46')]=function(_0x122563,_0x285c5f,_0x53b2a2,_0xdf39b6,_0x47efc1,_0x3ab23a){var _0x33b636,_0x4cddab;_0x3ab23a[_0x82de('0xd')]=intUtil[_0x82de('0x47')](_0x3ab23a[_0x82de('0xd')]);_0x3ab23a['serverUrl']=intUtil[_0x82de('0x47')](_0x3ab23a[_0x82de('0x48')]);if(_0x47efc1&&_0x47efc1[_0x82de('0x49')]){logger[_0x82de('0x17')](_0x82de('0x4a'),'Recording\x20is\x20enabled!');_0x285c5f['recordingURL']=util[_0x82de('0xb')](_0x82de('0x4b'),_0x3ab23a['serverUrl'],_0x285c5f[_0x82de('0x4c')],md5(_0x285c5f[_0x82de('0x4c')]));}else{_0x285c5f[_0x82de('0x4d')]='';}headers['Authorization']=getAuth(_0x3ab23a);return getUser(_0x3ab23a,_0xdf39b6[_0x82de('0x4e')])['then'](function(_0x218383){_0x33b636=_0x218383;logger[_0x82de('0x17')](_0x82de('0x4f'),_0x33b636['id']);return getEndUser(_0x3ab23a,_0x285c5f[_0x82de('0x50')],_0x285c5f[_0x82de('0x51')]);})[_0x82de('0x16')](function(_0xdfb8e4){_0x4cddab=_0xdfb8e4;logger[_0x82de('0x17')](_0x82de('0x52'),_0x4cddab['id']);return getTicket(_0x3ab23a,_0x33b636,_0x4cddab,_0x53b2a2,_0x285c5f);})['then'](function(_0x37ea36){if(_0x37ea36){logger[_0x82de('0x17')]('The\x20Ticket\x20ID\x20is:',_0x37ea36['id']);switch(_0x3ab23a[_0x82de('0x3e')]){case _0x82de('0x53'):logger[_0x82de('0x17')](_0x82de('0x4a'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x82de('0xb')](_0x82de('0x54'),_0x3ab23a[_0x82de('0xd')],_0x33b636['id'],_0x37ea36['id']),'method':_0x82de('0xe')});case'newTab':logger[_0x82de('0x17')](_0x82de('0x4a'),_0x82de('0x55'));emit(util[_0x82de('0xb')]('user:%s',_0xdf39b6[_0x82de('0x11')]),'trigger:browser:url',{'uri':util[_0x82de('0xb')]('%s/agent/tickets/%s',_0x3ab23a['remoteUri'][_0x82de('0x56')]('/api/v2',''),_0x37ea36['id'])});break;default:logger[_0x82de('0x57')]('[QUEUE]',_0x82de('0x58'));}}})[_0x82de('0x59')](function(_0x103c14){logger[_0x82de('0x57')](_0x82de('0x5a'),util[_0x82de('0x5b')](_0x103c14,{'showHidden':!![],'depth':null}));});};exports[_0x82de('0x5c')]=function(_0x3459ca,_0x68f172,_0x9e98bd,_0x2ddaeb,_0x5b0a56,_0x393eeb,_0x5917b0){var _0x387099,_0x3606a3;_0x393eeb[_0x82de('0xd')]=intUtil[_0x82de('0x47')](_0x393eeb['remoteUri']);_0x393eeb[_0x82de('0x48')]=intUtil['stripTrailingSlash'](_0x393eeb[_0x82de('0x48')]);if(_0x5917b0&&_0x5917b0[_0x82de('0x5d')]&&_0x5917b0[_0x82de('0x5d')]!==_0x82de('0x5e')){logger[_0x82de('0x17')](_0x82de('0x5f'),_0x82de('0x60'));_0x68f172['recordingURL']=util[_0x82de('0xb')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x393eeb[_0x82de('0x48')],_0x68f172[_0x82de('0x4c')],md5(_0x68f172[_0x82de('0x4c')]));}headers[_0x82de('0x61')]=getAuth(_0x393eeb);return getUser(_0x393eeb,_0x2ddaeb[_0x82de('0x4e')])[_0x82de('0x16')](function(_0x53ac6d){_0x387099=_0x53ac6d;logger[_0x82de('0x17')]('The\x20User\x20ID\x20is:',_0x387099['id']);return getEndUser(_0x393eeb,_0x68f172['destcalleridname'],_0x68f172['destcalleridnum']);})[_0x82de('0x16')](function(_0x172af1){_0x3606a3=_0x172af1;logger[_0x82de('0x17')]('The\x20Enduser\x20ID\x20is:',_0x3606a3['id']);return getTicket(_0x393eeb,_0x387099,_0x3606a3,_0x9e98bd,_0x68f172);})[_0x82de('0x16')](function(_0x331f68){if(_0x331f68){logger['info'](_0x82de('0x62'),_0x331f68['id']);switch(_0x393eeb[_0x82de('0x3e')]){case _0x82de('0x53'):logger[_0x82de('0x17')](_0x82de('0x5f'),_0x82de('0x63'));return request({'uri':util['format'](_0x82de('0x54'),_0x393eeb[_0x82de('0xd')],_0x387099['id'],_0x331f68['id']),'method':_0x82de('0xe')});case'newTab':logger[_0x82de('0x17')](_0x82de('0x5f'),_0x82de('0x55'));emit(util[_0x82de('0xb')](_0x82de('0x64'),_0x2ddaeb[_0x82de('0x11')]),_0x82de('0x65'),{'uri':util[_0x82de('0xb')](_0x82de('0x66'),_0x393eeb[_0x82de('0xd')][_0x82de('0x56')]('/api/v2',''),_0x331f68['id'])});break;default:logger[_0x82de('0x57')](_0x82de('0x5f'),_0x82de('0x58'));}}})['catch'](function(_0x17336e){logger[_0x82de('0x57')](_0x82de('0x67'),util[_0x82de('0x5b')](_0x17336e,{'showHidden':!![],'depth':null}));});};exports[_0x82de('0x68')]=function(_0x1fee28,_0x16f183,_0x91eba9,_0xb72fba,_0x356f7a,_0x2aad4a){var _0x562b66,_0x1f4abd;_0x2aad4a[_0x82de('0xd')]=intUtil[_0x82de('0x47')](_0x2aad4a['remoteUri']);_0x2aad4a[_0x82de('0x48')]=intUtil[_0x82de('0x47')](_0x2aad4a[_0x82de('0x48')]);if(_0x356f7a&&_0x356f7a[_0x82de('0x49')]){logger['info']('['+_0x16f183[_0x82de('0x69')]['toUpperCase']()+']','Recording\x20is\x20enabled!');_0x16f183[_0x82de('0x4d')]=util[_0x82de('0xb')](_0x82de('0x4b'),_0x2aad4a[_0x82de('0x48')],_0x16f183[_0x82de('0x4c')],md5(_0x16f183[_0x82de('0x4c')]));}else{_0x16f183[_0x82de('0x4d')]='';}headers[_0x82de('0x61')]=getAuth(_0x2aad4a);return getUser(_0x2aad4a)[_0x82de('0x16')](function(_0x498ace){_0x562b66=_0x498ace;logger[_0x82de('0x17')](_0x82de('0x4f'),_0x562b66['id']);return getEndUser(_0x2aad4a,_0x16f183[_0x82de('0x50')],_0x16f183[_0x82de('0x51')]);})[_0x82de('0x16')](function(_0x5dee7d){_0x1f4abd=_0x5dee7d;logger['info']('The\x20Enduser\x20ID\x20is:',_0x1f4abd['id']);return getTicket(_0x2aad4a,_0x562b66,_0x1f4abd,_0x91eba9,_0x16f183);})[_0x82de('0x16')](function(_0x435b04){if(_0x435b04){logger[_0x82de('0x17')]('The\x20Ticket\x20ID\x20is:',_0x435b04['id']);}})[_0x82de('0x59')](function(_0x2987b8){logger[_0x82de('0x57')]('['+_0x16f183['lastevent']['toUpperCase']()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0x82de('0x5b')](_0x2987b8,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x6d4c=['./util','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','info','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','Tags','getString','Subjects','Descriptions','then','ticket','validateEmail','Getting\x20agent\x20with\x20email','remoteUri','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','results','agent','Admin\x20account\x20selected.','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user','Searching\x20enduser\x20with\x20phone','%s/search.json','length','filter','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','end-user','Enduser\x20created.','authType','password','token','%s/token:%s','username','Basic\x20%s','base64','debug','[HTTP]','stringify','map','picklist','type','nameField','customField','toLowerCase','includes','string','idField','push','toString','variableName','custom_fields','Variable','name','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','email','destcalleridname','destcalleridnum','[OUTBOUND]','trigger:browser:url','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','unmanaged','lastevent','toUpperCase','request-promise','md5','util','ioredis'];(function(_0x7ceeac,_0x1c9973){var _0x330ac0=function(_0x54e645){while(--_0x54e645){_0x7ceeac['push'](_0x7ceeac['shift']());}};_0x330ac0(++_0x1c9973);}(_0x6d4c,0x1a8));var _0xc6d4=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x6d4c[_0x3dd15e];return _0x231fd0;};'use strict';var _=require('lodash');var rp=require(_0xc6d4('0x0'));var md5=require(_0xc6d4('0x1'));var util=require(_0xc6d4('0x2'));var Redis=require(_0xc6d4('0x3'));var intUtil=require(_0xc6d4('0x4'));var config=require('../../../../config/environment');var logger=require(_0xc6d4('0x5'))(_0xc6d4('0x6'));config[_0xc6d4('0x7')]=_[_0xc6d4('0x8')](config[_0xc6d4('0x7')],{'host':_0xc6d4('0x9'),'port':0x18eb});var io=require(_0xc6d4('0xa'))(new Redis(config[_0xc6d4('0x7')]));function emit(_0x41d457,_0xe327e9,_0x418022){io['to'](_0x41d457)['emit'](_0xe327e9,_0x418022);}var headers={'Content-Type':'application/json','Accept':'application/json'};function getTicket(_0x50c588,_0x5b7f85,_0x5d174c,_0x204acb,_0x2fa2e0){logger[_0xc6d4('0xb')](_0xc6d4('0xc'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0xe'),_0x50c588['remoteUri']),'method':_0xc6d4('0xf'),'body':{'ticket':_['merge']({'requester_id':_0x5d174c['id'],'submitter_id':_0x5b7f85?_0x5b7f85['id']:undefined,'assignee_id':_0x5b7f85?_0x5b7f85['id']:undefined,'tags':getTags(_0x204acb[_0xc6d4('0x10')],'name'),'subject':intUtil[_0xc6d4('0x11')](_0x204acb[_0xc6d4('0x12')],_0x2fa2e0,'\x20'),'description':intUtil[_0xc6d4('0x11')](_0x204acb[_0xc6d4('0x13')],_0x2fa2e0,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x204acb[_0xc6d4('0x13')],_0x2fa2e0,'\x0a')}},getCustomFields(_0x204acb['Fields'],_0x2fa2e0))}})[_0xc6d4('0x14')](function(_0x59c798){logger[_0xc6d4('0xb')]('Ticket\x20created!');return _0x59c798[_0xc6d4('0x15')];});}function getUser(_0x313ac1,_0x1ae2a6){if(intUtil[_0xc6d4('0x16')](_0x1ae2a6)){logger[_0xc6d4('0xb')](_0xc6d4('0x17'),_0x1ae2a6);return request({'uri':util[_0xc6d4('0xd')]('%s/search.json',_0x313ac1[_0xc6d4('0x18')]),'qs':{'query':util[_0xc6d4('0xd')](_0xc6d4('0x19'),_0x1ae2a6)}})['then'](function(_0x273f8b){if(_0x273f8b[_0xc6d4('0x1a')]){logger[_0xc6d4('0xb')](_0xc6d4('0x1b'));return _[_0xc6d4('0x1c')](_0x273f8b[_0xc6d4('0x1d')],{'email':_0x1ae2a6,'role':_0xc6d4('0x1e')});}else{logger[_0xc6d4('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xc6d4('0xd')]('%s/users/me.json',_0x313ac1['remoteUri'])})[_0xc6d4('0x14')](function(_0x52619f){logger[_0xc6d4('0xb')](_0xc6d4('0x1f'));return _0x52619f['user'];});}});}else{logger[_0xc6d4('0xb')](_0xc6d4('0x20'));return request({'uri':util['format'](_0xc6d4('0x21'),_0x313ac1[_0xc6d4('0x18')])})['then'](function(_0x27c9ec){logger[_0xc6d4('0xb')](_0xc6d4('0x1f'));return _0x27c9ec[_0xc6d4('0x22')];});}}function getEndUser(_0x105949,_0x5eb2d8,_0xad9a3f){logger['info'](_0xc6d4('0x23'),_0xad9a3f);return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x24'),_0x105949[_0xc6d4('0x18')]),'qs':{'query':util[_0xc6d4('0xd')]('type:user\x20role:end-user\x20phone:%s',_0xad9a3f)}})[_0xc6d4('0x14')](function(_0x5ea640){var _0x209c67;if(_0x5ea640[_0xc6d4('0x1d')][_0xc6d4('0x25')]){_0x5ea640[_0xc6d4('0x1d')]=_[_0xc6d4('0x26')](_0x5ea640[_0xc6d4('0x1d')],{'suspended':![],'role':'end-user'});if(_0x5ea640[_0xc6d4('0x1d')][_0xc6d4('0x25')]){_0x209c67=_[_0xc6d4('0x27')](_0x5ea640[_0xc6d4('0x1d')]);}}if(_0x209c67){logger[_0xc6d4('0xb')](_0xc6d4('0x28'));return _0x209c67;}else{logger['info'](_0xc6d4('0x29'));return request({'uri':util[_0xc6d4('0xd')]('%s/users.json',_0x105949[_0xc6d4('0x18')]),'method':_0xc6d4('0xf'),'body':{'user':{'role':_0xc6d4('0x2a'),'name':util[_0xc6d4('0xd')]('Caller\x20-\x20%s',_0x5eb2d8||_0xad9a3f),'phone':_0xad9a3f}}})[_0xc6d4('0x14')](function(_0x5a265d){logger[_0xc6d4('0xb')](_0xc6d4('0x2b'));return _0x5a265d['user'];});}});}function getAuth(_0x3cef98){var _0x3d46b5;if(_0x3cef98[_0xc6d4('0x2c')]===_0xc6d4('0x2d')){_0x3d46b5=util[_0xc6d4('0xd')]('%s:%s',_0x3cef98['username'],_0x3cef98[_0xc6d4('0x2d')]);}else if(_0x3cef98[_0xc6d4('0x2c')]===_0xc6d4('0x2e')){_0x3d46b5=util[_0xc6d4('0xd')](_0xc6d4('0x2f'),_0x3cef98[_0xc6d4('0x30')],_0x3cef98[_0xc6d4('0x2e')]);}return util['format'](_0xc6d4('0x31'),new Buffer(_0x3d46b5)['toString'](_0xc6d4('0x32')));}function request(_0x1278de){logger[_0xc6d4('0x33')](_0xc6d4('0x34'),JSON[_0xc6d4('0x35')](_0x1278de));return rp(_[_0xc6d4('0x8')](_0x1278de,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x4c9b8d,_0x5b60fe){var _0x41923b=[];if(_0x4c9b8d&&_0x4c9b8d[_0xc6d4('0x25')]>0x0){_0x41923b=_[_0xc6d4('0x36')](_0x4c9b8d,_0x5b60fe);}return _0x41923b;}function getCustomFields(_0x15e194,_0x1011ac){var _0x298dbc=[];var _0x4762e0={'custom_fields':[]};if(_0x15e194['length']>0x0){_['forEach'](_0x15e194,function(_0x12ef96){if(_['includes'](['string',_0xc6d4('0x37')],_0x12ef96[_0xc6d4('0x38')])&&_0x12ef96[_0xc6d4('0x39')]&&!_0x12ef96[_0xc6d4('0x3a')]){_0x4762e0[_0x12ef96[_0xc6d4('0x39')][_0xc6d4('0x3b')]()]=_0x12ef96['content']['toString']();}else if(_[_0xc6d4('0x3c')]([_0xc6d4('0x3d'),'picklist'],_0x12ef96[_0xc6d4('0x38')])&&_0x12ef96[_0xc6d4('0x3e')]&&_0x12ef96['customField']){_0x4762e0['custom_fields'][_0xc6d4('0x3f')]({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x12ef96['content'][_0xc6d4('0x40')]()});}else if(_0x12ef96[_0xc6d4('0x38')]==='variable'&&_0x12ef96[_0xc6d4('0x41')]&&_0x12ef96[_0xc6d4('0x3e')]&&_0x12ef96[_0xc6d4('0x3a')]){_0x1011ac[_0x12ef96[_0xc6d4('0x41')]]&&_0x4762e0[_0xc6d4('0x42')][_0xc6d4('0x3f')]({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x1011ac[_0x12ef96[_0xc6d4('0x41')]][_0xc6d4('0x40')]()});}else if(_0x12ef96[_0xc6d4('0x38')]==='customVariable'&&_0x12ef96[_0xc6d4('0x43')]&&_0x12ef96[_0xc6d4('0x43')][_0xc6d4('0x44')]&&_0x12ef96['idField']&&_0x12ef96[_0xc6d4('0x3a')]){_0x1011ac[_0x12ef96['Variable'][_0xc6d4('0x44')][_0xc6d4('0x3b')]()]&&_0x4762e0[_0xc6d4('0x42')]['push']({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x1011ac[_0x12ef96[_0xc6d4('0x43')][_0xc6d4('0x44')]['toLowerCase']()][_0xc6d4('0x40')]()});}});}return _0x4762e0;}exports['queue']=function(_0x14b9a6,_0x21d111,_0x5bdeec,_0x4838cc,_0x2629c4,_0x54f6f4){var _0x35efa5,_0x5b50c2;_0x54f6f4[_0xc6d4('0x18')]=intUtil['stripTrailingSlash'](_0x54f6f4[_0xc6d4('0x18')]);_0x54f6f4['serverUrl']=intUtil[_0xc6d4('0x45')](_0x54f6f4[_0xc6d4('0x46')]);if(_0x2629c4&&_0x2629c4[_0xc6d4('0x47')]){logger[_0xc6d4('0xb')](_0xc6d4('0x48'),_0xc6d4('0x49'));_0x21d111[_0xc6d4('0x4a')]=util['format'](_0xc6d4('0x4b'),_0x54f6f4[_0xc6d4('0x46')],_0x21d111[_0xc6d4('0x4c')],md5(_0x21d111[_0xc6d4('0x4c')]));}else{_0x21d111['recordingURL']='';}headers[_0xc6d4('0x4d')]=getAuth(_0x54f6f4);return getUser(_0x54f6f4,_0x4838cc['email'])[_0xc6d4('0x14')](function(_0x51f0dd){_0x35efa5=_0x51f0dd;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x35efa5['id']);return getEndUser(_0x54f6f4,_0x21d111[_0xc6d4('0x4f')],_0x21d111[_0xc6d4('0x50')]);})[_0xc6d4('0x14')](function(_0x5c0777){_0x5b50c2=_0x5c0777;logger[_0xc6d4('0xb')](_0xc6d4('0x51'),_0x5b50c2['id']);return getTicket(_0x54f6f4,_0x35efa5,_0x5b50c2,_0x5bdeec,_0x21d111);})[_0xc6d4('0x14')](function(_0x5fb36b){if(_0x5fb36b){logger[_0xc6d4('0xb')](_0xc6d4('0x52'),_0x5fb36b['id']);switch(_0x54f6f4['type']){case _0xc6d4('0x53'):logger['info'](_0xc6d4('0x48'),_0xc6d4('0x54'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x55'),_0x54f6f4['remoteUri'],_0x35efa5['id'],_0x5fb36b['id']),'method':_0xc6d4('0xf')});case _0xc6d4('0x56'):logger['info'](_0xc6d4('0x48'),_0xc6d4('0x57'));emit(util['format'](_0xc6d4('0x58'),_0x4838cc[_0xc6d4('0x44')]),'trigger:browser:url',{'uri':util['format'](_0xc6d4('0x59'),_0x54f6f4['remoteUri'][_0xc6d4('0x5a')](_0xc6d4('0x5b'),''),_0x5fb36b['id'])});break;default:logger[_0xc6d4('0x5c')](_0xc6d4('0x48'),_0xc6d4('0x5d'));}}})[_0xc6d4('0x5e')](function(_0xf0259f){logger['error'](_0xc6d4('0x5f'),util['inspect'](_0xf0259f,{'showHidden':!![],'depth':null}));});};exports[_0xc6d4('0x60')]=function(_0x258279,_0x108e78,_0x2e7560,_0x41f4a5,_0xb90d17,_0x4d981f,_0x476e2b){var _0x40556d,_0x425f56;_0x4d981f[_0xc6d4('0x18')]=intUtil[_0xc6d4('0x45')](_0x4d981f[_0xc6d4('0x18')]);_0x4d981f[_0xc6d4('0x46')]=intUtil['stripTrailingSlash'](_0x4d981f[_0xc6d4('0x46')]);if(_0x476e2b&&_0x476e2b['recordingFormat']&&_0x476e2b['recordingFormat']!=='none'){logger[_0xc6d4('0xb')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x108e78[_0xc6d4('0x4a')]=util[_0xc6d4('0xd')](_0xc6d4('0x4b'),_0x4d981f['serverUrl'],_0x108e78[_0xc6d4('0x4c')],md5(_0x108e78['uniqueid']));}headers[_0xc6d4('0x4d')]=getAuth(_0x4d981f);return getUser(_0x4d981f,_0x41f4a5[_0xc6d4('0x61')])['then'](function(_0x459687){_0x40556d=_0x459687;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x40556d['id']);return getEndUser(_0x4d981f,_0x108e78[_0xc6d4('0x62')],_0x108e78[_0xc6d4('0x63')]);})['then'](function(_0x1b3803){_0x425f56=_0x1b3803;logger['info'](_0xc6d4('0x51'),_0x425f56['id']);return getTicket(_0x4d981f,_0x40556d,_0x425f56,_0x2e7560,_0x108e78);})['then'](function(_0xf4cf9c){if(_0xf4cf9c){logger[_0xc6d4('0xb')](_0xc6d4('0x52'),_0xf4cf9c['id']);switch(_0x4d981f[_0xc6d4('0x38')]){case _0xc6d4('0x53'):logger[_0xc6d4('0xb')](_0xc6d4('0x64'),_0xc6d4('0x54'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x55'),_0x4d981f[_0xc6d4('0x18')],_0x40556d['id'],_0xf4cf9c['id']),'method':_0xc6d4('0xf')});case _0xc6d4('0x56'):logger['info'](_0xc6d4('0x64'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xc6d4('0xd')](_0xc6d4('0x58'),_0x41f4a5[_0xc6d4('0x44')]),_0xc6d4('0x65'),{'uri':util[_0xc6d4('0xd')](_0xc6d4('0x59'),_0x4d981f[_0xc6d4('0x18')][_0xc6d4('0x5a')]('/api/v2',''),_0xf4cf9c['id'])});break;default:logger[_0xc6d4('0x5c')](_0xc6d4('0x64'),_0xc6d4('0x5d'));}}})[_0xc6d4('0x5e')](function(_0x16c130){logger['error'](_0xc6d4('0x66'),util[_0xc6d4('0x67')](_0x16c130,{'showHidden':!![],'depth':null}));});};exports[_0xc6d4('0x68')]=function(_0x19df25,_0x5c3831,_0x50f238,_0x2763c5,_0x3fc476,_0x5c7838){var _0x3427cb,_0x3b3f4d;_0x5c7838[_0xc6d4('0x18')]=intUtil[_0xc6d4('0x45')](_0x5c7838[_0xc6d4('0x18')]);_0x5c7838[_0xc6d4('0x46')]=intUtil[_0xc6d4('0x45')](_0x5c7838['serverUrl']);if(_0x3fc476&&_0x3fc476['monitor_format']){logger['info']('['+_0x5c3831[_0xc6d4('0x69')][_0xc6d4('0x6a')]()+']',_0xc6d4('0x49'));_0x5c3831[_0xc6d4('0x4a')]=util[_0xc6d4('0xd')](_0xc6d4('0x4b'),_0x5c7838['serverUrl'],_0x5c3831[_0xc6d4('0x4c')],md5(_0x5c3831[_0xc6d4('0x4c')]));}else{_0x5c3831[_0xc6d4('0x4a')]='';}headers['Authorization']=getAuth(_0x5c7838);return getUser(_0x5c7838)[_0xc6d4('0x14')](function(_0x452d53){_0x3427cb=_0x452d53;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x3427cb['id']);return getEndUser(_0x5c7838,_0x5c3831[_0xc6d4('0x4f')],_0x5c3831[_0xc6d4('0x50')]);})[_0xc6d4('0x14')](function(_0x1221bb){_0x3b3f4d=_0x1221bb;logger[_0xc6d4('0xb')](_0xc6d4('0x51'),_0x3b3f4d['id']);return getTicket(_0x5c7838,_0x3427cb,_0x3b3f4d,_0x50f238,_0x5c3831);})[_0xc6d4('0x14')](function(_0x57d1b1){if(_0x57d1b1){logger[_0xc6d4('0xb')]('The\x20Ticket\x20ID\x20is:',_0x57d1b1['id']);}})[_0xc6d4('0x5e')](function(_0x2e5710){logger['error']('['+_0x5c3831[_0xc6d4('0x69')]['toUpperCase']()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0xc6d4('0x67')](_0x2e5710,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff