// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x6790=['find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','%s/search.json','type:user\x20role:end-user\x20phone:%s','results','length','filter','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','end-user','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','token','%s/token:%s','username','toString','debug','GET','forEach','type','string','nameField','toLowerCase','content','idField','customField','custom_fields','variableName','customVariable','Variable','push','queue','stripTrailingSlash','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','email','The\x20User\x20ID\x20is:','The\x20Enduser\x20ID\x20is:','integrationTab','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','Authorization','destcalleridnum','The\x20Ticket\x20ID\x20is:','[OUTBOUND]','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','monitor_format','lastevent','calleridnum','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','util','ioredis','./util','../../../../config/logger','defaults','redis','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','remoteUri','POST','merge','Tags','name','getString','Descriptions','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','format','type:user\x20role:agent\x20email:%s','count','Agent\x20found!'];(function(_0x7c6db1,_0x391719){var _0x49e9a0=function(_0x56196e){while(--_0x56196e){_0x7c6db1['push'](_0x7c6db1['shift']());}};_0x49e9a0(++_0x391719);}(_0x6790,0xba));var _0x0679=function(_0x4ede5e,_0x235377){_0x4ede5e=_0x4ede5e-0x0;var _0x599aaa=_0x6790[_0x4ede5e];return _0x599aaa;};'use strict';var _=require(_0x0679('0x0'));var rp=require(_0x0679('0x1'));var md5=require('md5');var util=require(_0x0679('0x2'));var Redis=require(_0x0679('0x3'));var intUtil=require(_0x0679('0x4'));var config=require('../../../../config/environment');var logger=require(_0x0679('0x5'))('zendesk');config['redis']=_[_0x0679('0x6')](config[_0x0679('0x7')],{'host':_0x0679('0x8'),'port':0x18eb});var io=require(_0x0679('0x9'))(new Redis(config[_0x0679('0x7')]));function emit(_0x199390,_0x34027c,_0x20e228){io['to'](_0x199390)[_0x0679('0xa')](_0x34027c,_0x20e228);}var headers={'Content-Type':_0x0679('0xb'),'Accept':_0x0679('0xb')};function getTicket(_0x102f9d,_0x45432b,_0x23a545,_0x27b598,_0x1ff51b){logger[_0x0679('0xc')](_0x0679('0xd'));return request({'uri':util['format']('%s/tickets.json',_0x102f9d[_0x0679('0xe')]),'method':_0x0679('0xf'),'body':{'ticket':_[_0x0679('0x10')]({'requester_id':_0x23a545['id'],'submitter_id':_0x45432b?_0x45432b['id']:undefined,'assignee_id':_0x45432b?_0x45432b['id']:undefined,'tags':getTags(_0x27b598[_0x0679('0x11')],_0x0679('0x12')),'subject':intUtil[_0x0679('0x13')](_0x27b598['Subjects'],_0x1ff51b,'\x20'),'description':intUtil['getString'](_0x27b598['Descriptions'],_0x1ff51b,'\x0a'),'comment':{'public':![],'body':intUtil[_0x0679('0x13')](_0x27b598[_0x0679('0x14')],_0x1ff51b,'\x0a')}},getCustomFields(_0x27b598['Fields'],_0x1ff51b))}})[_0x0679('0x15')](function(_0x48b6e3){logger[_0x0679('0xc')](_0x0679('0x16'));return _0x48b6e3[_0x0679('0x17')];});}function getUser(_0x4938b4,_0x5986ce){if(intUtil[_0x0679('0x18')](_0x5986ce)){logger[_0x0679('0xc')](_0x0679('0x19'),_0x5986ce);return request({'uri':util[_0x0679('0x1a')]('%s/search.json',_0x4938b4[_0x0679('0xe')]),'qs':{'query':util[_0x0679('0x1a')](_0x0679('0x1b'),_0x5986ce)}})['then'](function(_0x14ddda){if(_0x14ddda[_0x0679('0x1c')]){logger[_0x0679('0xc')](_0x0679('0x1d'));return _[_0x0679('0x1e')](_0x14ddda['results'],{'email':_0x5986ce,'role':_0x0679('0x1f')});}else{logger[_0x0679('0xc')](_0x0679('0x20'));return request({'uri':util['format'](_0x0679('0x21'),_0x4938b4['remoteUri'])})[_0x0679('0x15')](function(_0x826a9a){logger[_0x0679('0xc')]('Admin\x20account\x20selected.');return _0x826a9a[_0x0679('0x22')];});}});}else{logger[_0x0679('0xc')](_0x0679('0x20'));return request({'uri':util[_0x0679('0x1a')](_0x0679('0x21'),_0x4938b4['remoteUri'])})[_0x0679('0x15')](function(_0x518c91){logger[_0x0679('0xc')](_0x0679('0x23'));return _0x518c91[_0x0679('0x22')];});}}function getEndUser(_0x5d2525,_0x1af34f,_0xc80fed){logger[_0x0679('0xc')](_0x0679('0x24'),_0xc80fed);return request({'uri':util['format'](_0x0679('0x25'),_0x5d2525[_0x0679('0xe')]),'qs':{'query':util[_0x0679('0x1a')](_0x0679('0x26'),_0xc80fed)}})[_0x0679('0x15')](function(_0x4d4244){var _0x245a99;if(_0x4d4244[_0x0679('0x27')][_0x0679('0x28')]){_0x4d4244[_0x0679('0x27')]=_[_0x0679('0x29')](_0x4d4244[_0x0679('0x27')],{'suspended':![],'role':'end-user'});if(_0x4d4244[_0x0679('0x27')][_0x0679('0x28')]){_0x245a99=_['first'](_0x4d4244[_0x0679('0x27')]);}}if(_0x245a99){logger[_0x0679('0xc')](_0x0679('0x2a'));return _0x245a99;}else{logger[_0x0679('0xc')](_0x0679('0x2b'));return request({'uri':util[_0x0679('0x1a')](_0x0679('0x2c'),_0x5d2525['remoteUri']),'method':_0x0679('0xf'),'body':{'user':{'role':_0x0679('0x2d'),'name':util[_0x0679('0x1a')](_0x0679('0x2e'),_0x1af34f||_0xc80fed),'phone':_0xc80fed}}})[_0x0679('0x15')](function(_0x38db3a){logger[_0x0679('0xc')](_0x0679('0x2f'));return _0x38db3a[_0x0679('0x22')];});}});}function getAuth(_0x5e6760){var _0x24eafe;if(_0x5e6760[_0x0679('0x30')]===_0x0679('0x31')){_0x24eafe=util[_0x0679('0x1a')](_0x0679('0x32'),_0x5e6760['username'],_0x5e6760[_0x0679('0x31')]);}else if(_0x5e6760['authType']===_0x0679('0x33')){_0x24eafe=util[_0x0679('0x1a')](_0x0679('0x34'),_0x5e6760[_0x0679('0x35')],_0x5e6760[_0x0679('0x33')]);}return util[_0x0679('0x1a')]('Basic\x20%s',new Buffer(_0x24eafe)[_0x0679('0x36')]('base64'));}function request(_0x4d109f){logger[_0x0679('0x37')]('[HTTP]',JSON['stringify'](_0x4d109f));return rp(_[_0x0679('0x6')](_0x4d109f,{'method':_0x0679('0x38'),'headers':headers,'json':!![]}));}function getTags(_0x3a4560,_0x28210e){var _0x116ad8=[];if(_0x3a4560&&_0x3a4560[_0x0679('0x28')]>0x0){_0x116ad8=_['map'](_0x3a4560,_0x28210e);}return _0x116ad8;}function getCustomFields(_0x35f1dd,_0x3d2d7c){var _0x3ee70a=[];var _0x53105e={'custom_fields':[]};if(_0x35f1dd[_0x0679('0x28')]>0x0){_[_0x0679('0x39')](_0x35f1dd,function(_0x53780b){if(_0x53780b[_0x0679('0x3a')]===_0x0679('0x3b')&&_0x53780b[_0x0679('0x3c')]&&!_0x53780b['customField']){_0x53105e[_0x53780b[_0x0679('0x3c')][_0x0679('0x3d')]()]=_0x53780b[_0x0679('0x3e')]['toString']();}else if(_0x53780b[_0x0679('0x3a')]===_0x0679('0x3b')&&_0x53780b[_0x0679('0x3f')]&&_0x53780b[_0x0679('0x40')]){_0x53105e[_0x0679('0x41')]['push']({'id':_0x53780b[_0x0679('0x3f')],'value':_0x53780b[_0x0679('0x3e')][_0x0679('0x36')]()});}else if(_0x53780b[_0x0679('0x3a')]==='variable'&&_0x53780b['variableName']&&_0x53780b[_0x0679('0x3f')]&&_0x53780b['customField']){_0x3d2d7c[_0x53780b[_0x0679('0x42')]]&&_0x53105e[_0x0679('0x41')]['push']({'id':_0x53780b['idField'],'value':_0x3d2d7c[_0x53780b['variableName']][_0x0679('0x36')]()});}else if(_0x53780b[_0x0679('0x3a')]===_0x0679('0x43')&&_0x53780b[_0x0679('0x44')]&&_0x53780b[_0x0679('0x44')][_0x0679('0x12')]&&_0x53780b[_0x0679('0x3f')]&&_0x53780b[_0x0679('0x40')]){_0x3d2d7c[_0x53780b[_0x0679('0x44')]['name']['toLowerCase']()]&&_0x53105e['custom_fields'][_0x0679('0x45')]({'id':_0x53780b[_0x0679('0x3f')],'value':_0x3d2d7c[_0x53780b['Variable'][_0x0679('0x12')][_0x0679('0x3d')]()]['toString']()});}});}return _0x53105e;}exports[_0x0679('0x46')]=function(_0x3acd46,_0x1925e0,_0x7e4a31,_0x3c7213,_0x43f9bf,_0x32c08b){var _0x8de0a1,_0x93252b;_0x32c08b[_0x0679('0xe')]=intUtil[_0x0679('0x47')](_0x32c08b[_0x0679('0xe')]);_0x32c08b['serverUrl']=intUtil[_0x0679('0x47')](_0x32c08b[_0x0679('0x48')]);if(_0x43f9bf&&_0x43f9bf['monitor_format']){logger[_0x0679('0xc')](_0x0679('0x49'),_0x0679('0x4a'));_0x1925e0[_0x0679('0x4b')]=util[_0x0679('0x1a')](_0x0679('0x4c'),_0x32c08b['serverUrl'],_0x1925e0[_0x0679('0x4d')],md5(_0x1925e0[_0x0679('0x4d')]));}else{_0x1925e0[_0x0679('0x4b')]='';}headers['Authorization']=getAuth(_0x32c08b);return getUser(_0x32c08b,_0x3c7213[_0x0679('0x4e')])[_0x0679('0x15')](function(_0x14f52d){_0x8de0a1=_0x14f52d;logger[_0x0679('0xc')](_0x0679('0x4f'),_0x8de0a1['id']);return getEndUser(_0x32c08b,_0x1925e0['calleridname'],_0x1925e0['calleridnum']);})[_0x0679('0x15')](function(_0x25550b){_0x93252b=_0x25550b;logger[_0x0679('0xc')](_0x0679('0x50'),_0x93252b['id']);return getTicket(_0x32c08b,_0x8de0a1,_0x93252b,_0x7e4a31,_0x1925e0);})[_0x0679('0x15')](function(_0x14000c){if(_0x14000c){logger[_0x0679('0xc')]('The\x20Ticket\x20ID\x20is:',_0x14000c['id']);switch(_0x32c08b[_0x0679('0x3a')]){case _0x0679('0x51'):logger[_0x0679('0xc')](_0x0679('0x49'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x0679('0x1a')](_0x0679('0x52'),_0x32c08b[_0x0679('0xe')],_0x8de0a1['id'],_0x14000c['id']),'method':_0x0679('0xf')});case _0x0679('0x53'):logger[_0x0679('0xc')](_0x0679('0x49'),_0x0679('0x54'));emit(util[_0x0679('0x1a')](_0x0679('0x55'),_0x3c7213[_0x0679('0x12')]),_0x0679('0x56'),{'uri':util[_0x0679('0x1a')](_0x0679('0x57'),_0x32c08b[_0x0679('0xe')][_0x0679('0x58')](_0x0679('0x59'),''),_0x14000c['id'])});break;default:logger[_0x0679('0x5a')]('[QUEUE]','Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0x0679('0x5b')](function(_0x2c824d){logger['error'](_0x0679('0x5c'),util[_0x0679('0x5d')](_0x2c824d,{'showHidden':!![],'depth':null}));});};exports[_0x0679('0x5e')]=function(_0x130a30,_0x55a352,_0x5a250a,_0xb6a10f,_0x40daf1,_0x7f47a5,_0x1b8655){var _0x1a5fd2,_0x4c0656;_0x7f47a5[_0x0679('0xe')]=intUtil['stripTrailingSlash'](_0x7f47a5[_0x0679('0xe')]);_0x7f47a5[_0x0679('0x48')]=intUtil[_0x0679('0x47')](_0x7f47a5[_0x0679('0x48')]);if(_0x1b8655&&_0x1b8655[_0x0679('0x5f')]&&_0x1b8655['recordingFormat']!==_0x0679('0x60')){logger[_0x0679('0xc')]('[OUTBOUND]',_0x0679('0x4a'));_0x55a352[_0x0679('0x4b')]=util[_0x0679('0x1a')](_0x0679('0x4c'),_0x7f47a5['serverUrl'],_0x55a352[_0x0679('0x4d')],md5(_0x55a352[_0x0679('0x4d')]));}headers[_0x0679('0x61')]=getAuth(_0x7f47a5);return getUser(_0x7f47a5,_0xb6a10f[_0x0679('0x4e')])[_0x0679('0x15')](function(_0x281b7e){_0x1a5fd2=_0x281b7e;logger[_0x0679('0xc')]('The\x20User\x20ID\x20is:',_0x1a5fd2['id']);return getEndUser(_0x7f47a5,_0x55a352['destcalleridname'],_0x55a352[_0x0679('0x62')]);})[_0x0679('0x15')](function(_0x715315){_0x4c0656=_0x715315;logger[_0x0679('0xc')](_0x0679('0x50'),_0x4c0656['id']);return getTicket(_0x7f47a5,_0x1a5fd2,_0x4c0656,_0x5a250a,_0x55a352);})[_0x0679('0x15')](function(_0x42f937){if(_0x42f937){logger[_0x0679('0xc')](_0x0679('0x63'),_0x42f937['id']);switch(_0x7f47a5[_0x0679('0x3a')]){case _0x0679('0x51'):logger['info'](_0x0679('0x64'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x0679('0x1a')](_0x0679('0x52'),_0x7f47a5[_0x0679('0xe')],_0x1a5fd2['id'],_0x42f937['id']),'method':_0x0679('0xf')});case _0x0679('0x53'):logger['info']('[OUTBOUND]',_0x0679('0x54'));emit(util[_0x0679('0x1a')](_0x0679('0x55'),_0xb6a10f[_0x0679('0x12')]),'trigger:browser:url',{'uri':util['format'](_0x0679('0x57'),_0x7f47a5[_0x0679('0xe')]['replace'](_0x0679('0x59'),''),_0x42f937['id'])});break;default:logger['error']('[OUTBOUND]',_0x0679('0x65'));}}})['catch'](function(_0x5a5161){logger[_0x0679('0x5a')](_0x0679('0x66'),util[_0x0679('0x5d')](_0x5a5161,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0xbb4e3e,_0x3bb67b,_0x504c2f,_0x22149b,_0x26b99d,_0x2e3504){var _0x8a63c0,_0x4f486f;_0x2e3504[_0x0679('0xe')]=intUtil[_0x0679('0x47')](_0x2e3504[_0x0679('0xe')]);_0x2e3504[_0x0679('0x48')]=intUtil[_0x0679('0x47')](_0x2e3504[_0x0679('0x48')]);if(_0x26b99d&&_0x26b99d[_0x0679('0x67')]){logger[_0x0679('0xc')]('['+_0x3bb67b[_0x0679('0x68')]['toUpperCase']()+']',_0x0679('0x4a'));_0x3bb67b[_0x0679('0x4b')]=util[_0x0679('0x1a')](_0x0679('0x4c'),_0x2e3504['serverUrl'],_0x3bb67b[_0x0679('0x4d')],md5(_0x3bb67b[_0x0679('0x4d')]));}else{_0x3bb67b[_0x0679('0x4b')]='';}headers[_0x0679('0x61')]=getAuth(_0x2e3504);return getUser(_0x2e3504)[_0x0679('0x15')](function(_0x237e03){_0x8a63c0=_0x237e03;logger[_0x0679('0xc')]('The\x20User\x20ID\x20is:',_0x8a63c0['id']);return getEndUser(_0x2e3504,_0x3bb67b['calleridname'],_0x3bb67b[_0x0679('0x69')]);})[_0x0679('0x15')](function(_0x2ec2e8){_0x4f486f=_0x2ec2e8;logger[_0x0679('0xc')](_0x0679('0x50'),_0x4f486f['id']);return getTicket(_0x2e3504,_0x8a63c0,_0x4f486f,_0x504c2f,_0x3bb67b);})[_0x0679('0x15')](function(_0x2bb3ee){if(_0x2bb3ee){logger[_0x0679('0xc')](_0x0679('0x63'),_0x2bb3ee['id']);}})[_0x0679('0x5b')](function(_0x581455){logger[_0x0679('0x5a')]('['+_0x3bb67b[_0x0679('0x68')][_0x0679('0x6a')]()+']'+_0x0679('0x6b'),util[_0x0679('0x5d')](_0x581455,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x6d4c=['./util','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','info','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','Tags','getString','Subjects','Descriptions','then','ticket','validateEmail','Getting\x20agent\x20with\x20email','remoteUri','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','results','agent','Admin\x20account\x20selected.','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user','Searching\x20enduser\x20with\x20phone','%s/search.json','length','filter','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','end-user','Enduser\x20created.','authType','password','token','%s/token:%s','username','Basic\x20%s','base64','debug','[HTTP]','stringify','map','picklist','type','nameField','customField','toLowerCase','includes','string','idField','push','toString','variableName','custom_fields','Variable','name','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','email','destcalleridname','destcalleridnum','[OUTBOUND]','trigger:browser:url','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','unmanaged','lastevent','toUpperCase','request-promise','md5','util','ioredis'];(function(_0x7ceeac,_0x1c9973){var _0x330ac0=function(_0x54e645){while(--_0x54e645){_0x7ceeac['push'](_0x7ceeac['shift']());}};_0x330ac0(++_0x1c9973);}(_0x6d4c,0x1a8));var _0xc6d4=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x6d4c[_0x3dd15e];return _0x231fd0;};'use strict';var _=require('lodash');var rp=require(_0xc6d4('0x0'));var md5=require(_0xc6d4('0x1'));var util=require(_0xc6d4('0x2'));var Redis=require(_0xc6d4('0x3'));var intUtil=require(_0xc6d4('0x4'));var config=require('../../../../config/environment');var logger=require(_0xc6d4('0x5'))(_0xc6d4('0x6'));config[_0xc6d4('0x7')]=_[_0xc6d4('0x8')](config[_0xc6d4('0x7')],{'host':_0xc6d4('0x9'),'port':0x18eb});var io=require(_0xc6d4('0xa'))(new Redis(config[_0xc6d4('0x7')]));function emit(_0x41d457,_0xe327e9,_0x418022){io['to'](_0x41d457)['emit'](_0xe327e9,_0x418022);}var headers={'Content-Type':'application/json','Accept':'application/json'};function getTicket(_0x50c588,_0x5b7f85,_0x5d174c,_0x204acb,_0x2fa2e0){logger[_0xc6d4('0xb')](_0xc6d4('0xc'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0xe'),_0x50c588['remoteUri']),'method':_0xc6d4('0xf'),'body':{'ticket':_['merge']({'requester_id':_0x5d174c['id'],'submitter_id':_0x5b7f85?_0x5b7f85['id']:undefined,'assignee_id':_0x5b7f85?_0x5b7f85['id']:undefined,'tags':getTags(_0x204acb[_0xc6d4('0x10')],'name'),'subject':intUtil[_0xc6d4('0x11')](_0x204acb[_0xc6d4('0x12')],_0x2fa2e0,'\x20'),'description':intUtil[_0xc6d4('0x11')](_0x204acb[_0xc6d4('0x13')],_0x2fa2e0,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x204acb[_0xc6d4('0x13')],_0x2fa2e0,'\x0a')}},getCustomFields(_0x204acb['Fields'],_0x2fa2e0))}})[_0xc6d4('0x14')](function(_0x59c798){logger[_0xc6d4('0xb')]('Ticket\x20created!');return _0x59c798[_0xc6d4('0x15')];});}function getUser(_0x313ac1,_0x1ae2a6){if(intUtil[_0xc6d4('0x16')](_0x1ae2a6)){logger[_0xc6d4('0xb')](_0xc6d4('0x17'),_0x1ae2a6);return request({'uri':util[_0xc6d4('0xd')]('%s/search.json',_0x313ac1[_0xc6d4('0x18')]),'qs':{'query':util[_0xc6d4('0xd')](_0xc6d4('0x19'),_0x1ae2a6)}})['then'](function(_0x273f8b){if(_0x273f8b[_0xc6d4('0x1a')]){logger[_0xc6d4('0xb')](_0xc6d4('0x1b'));return _[_0xc6d4('0x1c')](_0x273f8b[_0xc6d4('0x1d')],{'email':_0x1ae2a6,'role':_0xc6d4('0x1e')});}else{logger[_0xc6d4('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xc6d4('0xd')]('%s/users/me.json',_0x313ac1['remoteUri'])})[_0xc6d4('0x14')](function(_0x52619f){logger[_0xc6d4('0xb')](_0xc6d4('0x1f'));return _0x52619f['user'];});}});}else{logger[_0xc6d4('0xb')](_0xc6d4('0x20'));return request({'uri':util['format'](_0xc6d4('0x21'),_0x313ac1[_0xc6d4('0x18')])})['then'](function(_0x27c9ec){logger[_0xc6d4('0xb')](_0xc6d4('0x1f'));return _0x27c9ec[_0xc6d4('0x22')];});}}function getEndUser(_0x105949,_0x5eb2d8,_0xad9a3f){logger['info'](_0xc6d4('0x23'),_0xad9a3f);return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x24'),_0x105949[_0xc6d4('0x18')]),'qs':{'query':util[_0xc6d4('0xd')]('type:user\x20role:end-user\x20phone:%s',_0xad9a3f)}})[_0xc6d4('0x14')](function(_0x5ea640){var _0x209c67;if(_0x5ea640[_0xc6d4('0x1d')][_0xc6d4('0x25')]){_0x5ea640[_0xc6d4('0x1d')]=_[_0xc6d4('0x26')](_0x5ea640[_0xc6d4('0x1d')],{'suspended':![],'role':'end-user'});if(_0x5ea640[_0xc6d4('0x1d')][_0xc6d4('0x25')]){_0x209c67=_[_0xc6d4('0x27')](_0x5ea640[_0xc6d4('0x1d')]);}}if(_0x209c67){logger[_0xc6d4('0xb')](_0xc6d4('0x28'));return _0x209c67;}else{logger['info'](_0xc6d4('0x29'));return request({'uri':util[_0xc6d4('0xd')]('%s/users.json',_0x105949[_0xc6d4('0x18')]),'method':_0xc6d4('0xf'),'body':{'user':{'role':_0xc6d4('0x2a'),'name':util[_0xc6d4('0xd')]('Caller\x20-\x20%s',_0x5eb2d8||_0xad9a3f),'phone':_0xad9a3f}}})[_0xc6d4('0x14')](function(_0x5a265d){logger[_0xc6d4('0xb')](_0xc6d4('0x2b'));return _0x5a265d['user'];});}});}function getAuth(_0x3cef98){var _0x3d46b5;if(_0x3cef98[_0xc6d4('0x2c')]===_0xc6d4('0x2d')){_0x3d46b5=util[_0xc6d4('0xd')]('%s:%s',_0x3cef98['username'],_0x3cef98[_0xc6d4('0x2d')]);}else if(_0x3cef98[_0xc6d4('0x2c')]===_0xc6d4('0x2e')){_0x3d46b5=util[_0xc6d4('0xd')](_0xc6d4('0x2f'),_0x3cef98[_0xc6d4('0x30')],_0x3cef98[_0xc6d4('0x2e')]);}return util['format'](_0xc6d4('0x31'),new Buffer(_0x3d46b5)['toString'](_0xc6d4('0x32')));}function request(_0x1278de){logger[_0xc6d4('0x33')](_0xc6d4('0x34'),JSON[_0xc6d4('0x35')](_0x1278de));return rp(_[_0xc6d4('0x8')](_0x1278de,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x4c9b8d,_0x5b60fe){var _0x41923b=[];if(_0x4c9b8d&&_0x4c9b8d[_0xc6d4('0x25')]>0x0){_0x41923b=_[_0xc6d4('0x36')](_0x4c9b8d,_0x5b60fe);}return _0x41923b;}function getCustomFields(_0x15e194,_0x1011ac){var _0x298dbc=[];var _0x4762e0={'custom_fields':[]};if(_0x15e194['length']>0x0){_['forEach'](_0x15e194,function(_0x12ef96){if(_['includes'](['string',_0xc6d4('0x37')],_0x12ef96[_0xc6d4('0x38')])&&_0x12ef96[_0xc6d4('0x39')]&&!_0x12ef96[_0xc6d4('0x3a')]){_0x4762e0[_0x12ef96[_0xc6d4('0x39')][_0xc6d4('0x3b')]()]=_0x12ef96['content']['toString']();}else if(_[_0xc6d4('0x3c')]([_0xc6d4('0x3d'),'picklist'],_0x12ef96[_0xc6d4('0x38')])&&_0x12ef96[_0xc6d4('0x3e')]&&_0x12ef96['customField']){_0x4762e0['custom_fields'][_0xc6d4('0x3f')]({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x12ef96['content'][_0xc6d4('0x40')]()});}else if(_0x12ef96[_0xc6d4('0x38')]==='variable'&&_0x12ef96[_0xc6d4('0x41')]&&_0x12ef96[_0xc6d4('0x3e')]&&_0x12ef96[_0xc6d4('0x3a')]){_0x1011ac[_0x12ef96[_0xc6d4('0x41')]]&&_0x4762e0[_0xc6d4('0x42')][_0xc6d4('0x3f')]({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x1011ac[_0x12ef96[_0xc6d4('0x41')]][_0xc6d4('0x40')]()});}else if(_0x12ef96[_0xc6d4('0x38')]==='customVariable'&&_0x12ef96[_0xc6d4('0x43')]&&_0x12ef96[_0xc6d4('0x43')][_0xc6d4('0x44')]&&_0x12ef96['idField']&&_0x12ef96[_0xc6d4('0x3a')]){_0x1011ac[_0x12ef96['Variable'][_0xc6d4('0x44')][_0xc6d4('0x3b')]()]&&_0x4762e0[_0xc6d4('0x42')]['push']({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x1011ac[_0x12ef96[_0xc6d4('0x43')][_0xc6d4('0x44')]['toLowerCase']()][_0xc6d4('0x40')]()});}});}return _0x4762e0;}exports['queue']=function(_0x14b9a6,_0x21d111,_0x5bdeec,_0x4838cc,_0x2629c4,_0x54f6f4){var _0x35efa5,_0x5b50c2;_0x54f6f4[_0xc6d4('0x18')]=intUtil['stripTrailingSlash'](_0x54f6f4[_0xc6d4('0x18')]);_0x54f6f4['serverUrl']=intUtil[_0xc6d4('0x45')](_0x54f6f4[_0xc6d4('0x46')]);if(_0x2629c4&&_0x2629c4[_0xc6d4('0x47')]){logger[_0xc6d4('0xb')](_0xc6d4('0x48'),_0xc6d4('0x49'));_0x21d111[_0xc6d4('0x4a')]=util['format'](_0xc6d4('0x4b'),_0x54f6f4[_0xc6d4('0x46')],_0x21d111[_0xc6d4('0x4c')],md5(_0x21d111[_0xc6d4('0x4c')]));}else{_0x21d111['recordingURL']='';}headers[_0xc6d4('0x4d')]=getAuth(_0x54f6f4);return getUser(_0x54f6f4,_0x4838cc['email'])[_0xc6d4('0x14')](function(_0x51f0dd){_0x35efa5=_0x51f0dd;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x35efa5['id']);return getEndUser(_0x54f6f4,_0x21d111[_0xc6d4('0x4f')],_0x21d111[_0xc6d4('0x50')]);})[_0xc6d4('0x14')](function(_0x5c0777){_0x5b50c2=_0x5c0777;logger[_0xc6d4('0xb')](_0xc6d4('0x51'),_0x5b50c2['id']);return getTicket(_0x54f6f4,_0x35efa5,_0x5b50c2,_0x5bdeec,_0x21d111);})[_0xc6d4('0x14')](function(_0x5fb36b){if(_0x5fb36b){logger[_0xc6d4('0xb')](_0xc6d4('0x52'),_0x5fb36b['id']);switch(_0x54f6f4['type']){case _0xc6d4('0x53'):logger['info'](_0xc6d4('0x48'),_0xc6d4('0x54'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x55'),_0x54f6f4['remoteUri'],_0x35efa5['id'],_0x5fb36b['id']),'method':_0xc6d4('0xf')});case _0xc6d4('0x56'):logger['info'](_0xc6d4('0x48'),_0xc6d4('0x57'));emit(util['format'](_0xc6d4('0x58'),_0x4838cc[_0xc6d4('0x44')]),'trigger:browser:url',{'uri':util['format'](_0xc6d4('0x59'),_0x54f6f4['remoteUri'][_0xc6d4('0x5a')](_0xc6d4('0x5b'),''),_0x5fb36b['id'])});break;default:logger[_0xc6d4('0x5c')](_0xc6d4('0x48'),_0xc6d4('0x5d'));}}})[_0xc6d4('0x5e')](function(_0xf0259f){logger['error'](_0xc6d4('0x5f'),util['inspect'](_0xf0259f,{'showHidden':!![],'depth':null}));});};exports[_0xc6d4('0x60')]=function(_0x258279,_0x108e78,_0x2e7560,_0x41f4a5,_0xb90d17,_0x4d981f,_0x476e2b){var _0x40556d,_0x425f56;_0x4d981f[_0xc6d4('0x18')]=intUtil[_0xc6d4('0x45')](_0x4d981f[_0xc6d4('0x18')]);_0x4d981f[_0xc6d4('0x46')]=intUtil['stripTrailingSlash'](_0x4d981f[_0xc6d4('0x46')]);if(_0x476e2b&&_0x476e2b['recordingFormat']&&_0x476e2b['recordingFormat']!=='none'){logger[_0xc6d4('0xb')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x108e78[_0xc6d4('0x4a')]=util[_0xc6d4('0xd')](_0xc6d4('0x4b'),_0x4d981f['serverUrl'],_0x108e78[_0xc6d4('0x4c')],md5(_0x108e78['uniqueid']));}headers[_0xc6d4('0x4d')]=getAuth(_0x4d981f);return getUser(_0x4d981f,_0x41f4a5[_0xc6d4('0x61')])['then'](function(_0x459687){_0x40556d=_0x459687;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x40556d['id']);return getEndUser(_0x4d981f,_0x108e78[_0xc6d4('0x62')],_0x108e78[_0xc6d4('0x63')]);})['then'](function(_0x1b3803){_0x425f56=_0x1b3803;logger['info'](_0xc6d4('0x51'),_0x425f56['id']);return getTicket(_0x4d981f,_0x40556d,_0x425f56,_0x2e7560,_0x108e78);})['then'](function(_0xf4cf9c){if(_0xf4cf9c){logger[_0xc6d4('0xb')](_0xc6d4('0x52'),_0xf4cf9c['id']);switch(_0x4d981f[_0xc6d4('0x38')]){case _0xc6d4('0x53'):logger[_0xc6d4('0xb')](_0xc6d4('0x64'),_0xc6d4('0x54'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x55'),_0x4d981f[_0xc6d4('0x18')],_0x40556d['id'],_0xf4cf9c['id']),'method':_0xc6d4('0xf')});case _0xc6d4('0x56'):logger['info'](_0xc6d4('0x64'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xc6d4('0xd')](_0xc6d4('0x58'),_0x41f4a5[_0xc6d4('0x44')]),_0xc6d4('0x65'),{'uri':util[_0xc6d4('0xd')](_0xc6d4('0x59'),_0x4d981f[_0xc6d4('0x18')][_0xc6d4('0x5a')]('/api/v2',''),_0xf4cf9c['id'])});break;default:logger[_0xc6d4('0x5c')](_0xc6d4('0x64'),_0xc6d4('0x5d'));}}})[_0xc6d4('0x5e')](function(_0x16c130){logger['error'](_0xc6d4('0x66'),util[_0xc6d4('0x67')](_0x16c130,{'showHidden':!![],'depth':null}));});};exports[_0xc6d4('0x68')]=function(_0x19df25,_0x5c3831,_0x50f238,_0x2763c5,_0x3fc476,_0x5c7838){var _0x3427cb,_0x3b3f4d;_0x5c7838[_0xc6d4('0x18')]=intUtil[_0xc6d4('0x45')](_0x5c7838[_0xc6d4('0x18')]);_0x5c7838[_0xc6d4('0x46')]=intUtil[_0xc6d4('0x45')](_0x5c7838['serverUrl']);if(_0x3fc476&&_0x3fc476['monitor_format']){logger['info']('['+_0x5c3831[_0xc6d4('0x69')][_0xc6d4('0x6a')]()+']',_0xc6d4('0x49'));_0x5c3831[_0xc6d4('0x4a')]=util[_0xc6d4('0xd')](_0xc6d4('0x4b'),_0x5c7838['serverUrl'],_0x5c3831[_0xc6d4('0x4c')],md5(_0x5c3831[_0xc6d4('0x4c')]));}else{_0x5c3831[_0xc6d4('0x4a')]='';}headers['Authorization']=getAuth(_0x5c7838);return getUser(_0x5c7838)[_0xc6d4('0x14')](function(_0x452d53){_0x3427cb=_0x452d53;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x3427cb['id']);return getEndUser(_0x5c7838,_0x5c3831[_0xc6d4('0x4f')],_0x5c3831[_0xc6d4('0x50')]);})[_0xc6d4('0x14')](function(_0x1221bb){_0x3b3f4d=_0x1221bb;logger[_0xc6d4('0xb')](_0xc6d4('0x51'),_0x3b3f4d['id']);return getTicket(_0x5c7838,_0x3427cb,_0x3b3f4d,_0x50f238,_0x5c3831);})[_0xc6d4('0x14')](function(_0x57d1b1){if(_0x57d1b1){logger[_0xc6d4('0xb')]('The\x20Ticket\x20ID\x20is:',_0x57d1b1['id']);}})[_0xc6d4('0x5e')](function(_0x2e5710){logger['error']('['+_0x5c3831[_0xc6d4('0x69')]['toUpperCase']()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0xc6d4('0x67')](_0x2e5710,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff