// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x5b63=['variable','variableName','custom_fields','Variable','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','outbound','recordingFormat','none','[OUTBOUND]','recordingURL','destcalleridname','destcalleridnum','integrationTab','replace','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','unmanaged','toUpperCase','lastevent','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Descriptions','Fields','then','Ticket\x20created!','Getting\x20agent\x20with\x20email','%s/search.json','count','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','filter','results','end-user','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','username','%s/token:%s','token','Basic\x20%s','toString','base64','debug','stringify','GET','map','forEach','includes','type','customField','nameField','toLowerCase','content','string','idField','push'];(function(_0x3c63b3,_0x5668c2){var _0x27236d=function(_0x3c2cec){while(--_0x3c2cec){_0x3c63b3['push'](_0x3c63b3['shift']());}};_0x27236d(++_0x5668c2);}(_0x5b63,0x188));var _0x35b6=function(_0x996ebf,_0x3c7dd8){_0x996ebf=_0x996ebf-0x0;var _0x4cc487=_0x5b63[_0x996ebf];return _0x4cc487;};'use strict';var _=require(_0x35b6('0x0'));var rp=require(_0x35b6('0x1'));var md5=require(_0x35b6('0x2'));var util=require(_0x35b6('0x3'));var Redis=require(_0x35b6('0x4'));var intUtil=require(_0x35b6('0x5'));var config=require(_0x35b6('0x6'));var logger=require(_0x35b6('0x7'))(_0x35b6('0x8'));config[_0x35b6('0x9')]=_[_0x35b6('0xa')](config[_0x35b6('0x9')],{'host':_0x35b6('0xb'),'port':0x18eb});var io=require(_0x35b6('0xc'))(new Redis(config[_0x35b6('0x9')]));function emit(_0x37c315,_0x488ac7,_0x41446d){io['to'](_0x37c315)[_0x35b6('0xd')](_0x488ac7,_0x41446d);}var headers={'Content-Type':_0x35b6('0xe'),'Accept':_0x35b6('0xe')};function getTicket(_0x273162,_0x301f33,_0x3bfaf9,_0x4ad18b,_0x1bef22){logger[_0x35b6('0xf')](_0x35b6('0x10'));return request({'uri':util[_0x35b6('0x11')](_0x35b6('0x12'),_0x273162[_0x35b6('0x13')]),'method':_0x35b6('0x14'),'body':{'ticket':_[_0x35b6('0x15')]({'requester_id':_0x3bfaf9['id'],'submitter_id':_0x301f33?_0x301f33['id']:undefined,'assignee_id':_0x301f33?_0x301f33['id']:undefined,'tags':getTags(_0x4ad18b[_0x35b6('0x16')],_0x35b6('0x17')),'subject':intUtil[_0x35b6('0x18')](_0x4ad18b['Subjects'],_0x1bef22,'\x20'),'description':intUtil['getString'](_0x4ad18b[_0x35b6('0x19')],_0x1bef22,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x4ad18b[_0x35b6('0x19')],_0x1bef22,'\x0a')}},getCustomFields(_0x4ad18b[_0x35b6('0x1a')],_0x1bef22))}})[_0x35b6('0x1b')](function(_0x4036d4){logger[_0x35b6('0xf')](_0x35b6('0x1c'));return _0x4036d4['ticket'];});}function getUser(_0x253aab,_0x5390ed){if(intUtil['validateEmail'](_0x5390ed)){logger[_0x35b6('0xf')](_0x35b6('0x1d'),_0x5390ed);return request({'uri':util[_0x35b6('0x11')](_0x35b6('0x1e'),_0x253aab['remoteUri']),'qs':{'query':util['format']('type:user\x20role:agent\x20email:%s',_0x5390ed)}})[_0x35b6('0x1b')](function(_0x27f2c0){if(_0x27f2c0[_0x35b6('0x1f')]){logger[_0x35b6('0xf')]('Agent\x20found!');return _[_0x35b6('0x20')](_0x27f2c0['results'],{'email':_0x5390ed,'role':_0x35b6('0x21')});}else{logger[_0x35b6('0xf')](_0x35b6('0x22'));return request({'uri':util[_0x35b6('0x11')](_0x35b6('0x23'),_0x253aab[_0x35b6('0x13')])})[_0x35b6('0x1b')](function(_0x207452){logger['info'](_0x35b6('0x24'));return _0x207452[_0x35b6('0x25')];});}});}else{logger[_0x35b6('0xf')](_0x35b6('0x22'));return request({'uri':util[_0x35b6('0x11')](_0x35b6('0x23'),_0x253aab[_0x35b6('0x13')])})[_0x35b6('0x1b')](function(_0x21077b){logger['info'](_0x35b6('0x24'));return _0x21077b[_0x35b6('0x25')];});}}function getEndUser(_0x4edaff,_0x52b760,_0x6a8206){logger[_0x35b6('0xf')](_0x35b6('0x26'),_0x6a8206);return request({'uri':util[_0x35b6('0x11')](_0x35b6('0x1e'),_0x4edaff[_0x35b6('0x13')]),'qs':{'query':util[_0x35b6('0x11')](_0x35b6('0x27'),_0x6a8206)}})[_0x35b6('0x1b')](function(_0x512ef4){var _0x3e7199;if(_0x512ef4['results'][_0x35b6('0x28')]){_0x512ef4['results']=_[_0x35b6('0x29')](_0x512ef4[_0x35b6('0x2a')],{'suspended':![],'role':_0x35b6('0x2b')});if(_0x512ef4[_0x35b6('0x2a')][_0x35b6('0x28')]){_0x3e7199=_['first'](_0x512ef4[_0x35b6('0x2a')]);}}if(_0x3e7199){logger[_0x35b6('0xf')](_0x35b6('0x2c'));return _0x3e7199;}else{logger[_0x35b6('0xf')](_0x35b6('0x2d'));return request({'uri':util['format'](_0x35b6('0x2e'),_0x4edaff[_0x35b6('0x13')]),'method':_0x35b6('0x14'),'body':{'user':{'role':_0x35b6('0x2b'),'name':util[_0x35b6('0x11')](_0x35b6('0x2f'),_0x52b760||_0x6a8206),'phone':_0x6a8206}}})['then'](function(_0x4b09c7){logger[_0x35b6('0xf')](_0x35b6('0x30'));return _0x4b09c7[_0x35b6('0x25')];});}});}function getAuth(_0x2fdc18){var _0x2333f6;if(_0x2fdc18[_0x35b6('0x31')]===_0x35b6('0x32')){_0x2333f6=util[_0x35b6('0x11')](_0x35b6('0x33'),_0x2fdc18[_0x35b6('0x34')],_0x2fdc18[_0x35b6('0x32')]);}else if(_0x2fdc18[_0x35b6('0x31')]==='token'){_0x2333f6=util[_0x35b6('0x11')](_0x35b6('0x35'),_0x2fdc18[_0x35b6('0x34')],_0x2fdc18[_0x35b6('0x36')]);}return util[_0x35b6('0x11')](_0x35b6('0x37'),new Buffer(_0x2333f6)[_0x35b6('0x38')](_0x35b6('0x39')));}function request(_0xc4e199){logger[_0x35b6('0x3a')]('[HTTP]',JSON[_0x35b6('0x3b')](_0xc4e199));return rp(_['defaults'](_0xc4e199,{'method':_0x35b6('0x3c'),'headers':headers,'json':!![]}));}function getTags(_0x3f0c9,_0x4341bd){var _0x194cbc=[];if(_0x3f0c9&&_0x3f0c9[_0x35b6('0x28')]>0x0){_0x194cbc=_[_0x35b6('0x3d')](_0x3f0c9,_0x4341bd);}return _0x194cbc;}function getCustomFields(_0x1d76bd,_0x3f51ac){var _0x281fab=[];var _0x5e145f={'custom_fields':[]};if(_0x1d76bd['length']>0x0){_[_0x35b6('0x3e')](_0x1d76bd,function(_0x3a8c89){if(_[_0x35b6('0x3f')](['string','picklist'],_0x3a8c89[_0x35b6('0x40')])&&_0x3a8c89['nameField']&&!_0x3a8c89[_0x35b6('0x41')]){_0x5e145f[_0x3a8c89[_0x35b6('0x42')][_0x35b6('0x43')]()]=_0x3a8c89[_0x35b6('0x44')]['toString']();}else if(_[_0x35b6('0x3f')]([_0x35b6('0x45'),'picklist'],_0x3a8c89[_0x35b6('0x40')])&&_0x3a8c89[_0x35b6('0x46')]&&_0x3a8c89[_0x35b6('0x41')]){_0x5e145f['custom_fields'][_0x35b6('0x47')]({'id':_0x3a8c89[_0x35b6('0x46')],'value':_0x3a8c89['content'][_0x35b6('0x38')]()});}else if(_0x3a8c89[_0x35b6('0x40')]===_0x35b6('0x48')&&_0x3a8c89['variableName']&&_0x3a8c89['idField']&&_0x3a8c89[_0x35b6('0x41')]){_0x3f51ac[_0x3a8c89[_0x35b6('0x49')]]&&_0x5e145f[_0x35b6('0x4a')]['push']({'id':_0x3a8c89['idField'],'value':_0x3f51ac[_0x3a8c89[_0x35b6('0x49')]]['toString']()});}else if(_0x3a8c89[_0x35b6('0x40')]==='customVariable'&&_0x3a8c89[_0x35b6('0x4b')]&&_0x3a8c89[_0x35b6('0x4b')][_0x35b6('0x17')]&&_0x3a8c89[_0x35b6('0x46')]&&_0x3a8c89[_0x35b6('0x41')]){_0x3f51ac[_0x3a8c89[_0x35b6('0x4b')][_0x35b6('0x17')][_0x35b6('0x43')]()]&&_0x5e145f[_0x35b6('0x4a')][_0x35b6('0x47')]({'id':_0x3a8c89['idField'],'value':_0x3f51ac[_0x3a8c89[_0x35b6('0x4b')][_0x35b6('0x17')][_0x35b6('0x43')]()]['toString']()});}});}return _0x5e145f;}exports['queue']=function(_0x527e0d,_0x20a1d1,_0xd19ff7,_0x81958a,_0x46ab61,_0x586e00){var _0x18992a,_0x41ac63;_0x586e00['remoteUri']=intUtil[_0x35b6('0x4c')](_0x586e00[_0x35b6('0x13')]);_0x586e00[_0x35b6('0x4d')]=intUtil[_0x35b6('0x4c')](_0x586e00[_0x35b6('0x4d')]);if(_0x46ab61&&_0x46ab61[_0x35b6('0x4e')]){logger['info'](_0x35b6('0x4f'),_0x35b6('0x50'));_0x20a1d1['recordingURL']=util[_0x35b6('0x11')](_0x35b6('0x51'),_0x586e00[_0x35b6('0x4d')],_0x20a1d1[_0x35b6('0x52')],md5(_0x20a1d1[_0x35b6('0x52')]));}else{_0x20a1d1['recordingURL']='';}headers[_0x35b6('0x53')]=getAuth(_0x586e00);return getUser(_0x586e00,_0x81958a[_0x35b6('0x54')])['then'](function(_0x40ab8d){_0x18992a=_0x40ab8d;logger[_0x35b6('0xf')](_0x35b6('0x55'),_0x18992a['id']);return getEndUser(_0x586e00,_0x20a1d1[_0x35b6('0x56')],_0x20a1d1[_0x35b6('0x57')]);})[_0x35b6('0x1b')](function(_0x3be2c2){_0x41ac63=_0x3be2c2;logger[_0x35b6('0xf')](_0x35b6('0x58'),_0x41ac63['id']);return getTicket(_0x586e00,_0x18992a,_0x41ac63,_0xd19ff7,_0x20a1d1);})[_0x35b6('0x1b')](function(_0x2cb4b5){if(_0x2cb4b5){logger[_0x35b6('0xf')](_0x35b6('0x59'),_0x2cb4b5['id']);switch(_0x586e00[_0x35b6('0x40')]){case'integrationTab':logger[_0x35b6('0xf')](_0x35b6('0x4f'),_0x35b6('0x5a'));return request({'uri':util[_0x35b6('0x11')](_0x35b6('0x5b'),_0x586e00['remoteUri'],_0x18992a['id'],_0x2cb4b5['id']),'method':_0x35b6('0x14')});case _0x35b6('0x5c'):logger[_0x35b6('0xf')](_0x35b6('0x4f'),_0x35b6('0x5d'));emit(util['format'](_0x35b6('0x5e'),_0x81958a['name']),_0x35b6('0x5f'),{'uri':util[_0x35b6('0x11')](_0x35b6('0x60'),_0x586e00['remoteUri']['replace'](_0x35b6('0x61'),''),_0x2cb4b5['id'])});break;default:logger[_0x35b6('0x62')]('[QUEUE]',_0x35b6('0x63'));}}})[_0x35b6('0x64')](function(_0x1b64e9){logger[_0x35b6('0x62')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x1b64e9,{'showHidden':!![],'depth':null}));});};exports[_0x35b6('0x65')]=function(_0xd20cfd,_0x9e3304,_0xcc6fd5,_0x1d0f5d,_0x10865d,_0x321f35,_0x2cd44d){var _0x56ae65,_0x2788a9;_0x321f35['remoteUri']=intUtil['stripTrailingSlash'](_0x321f35['remoteUri']);_0x321f35[_0x35b6('0x4d')]=intUtil[_0x35b6('0x4c')](_0x321f35['serverUrl']);if(_0x2cd44d&&_0x2cd44d[_0x35b6('0x66')]&&_0x2cd44d['recordingFormat']!==_0x35b6('0x67')){logger[_0x35b6('0xf')](_0x35b6('0x68'),_0x35b6('0x50'));_0x9e3304[_0x35b6('0x69')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x321f35[_0x35b6('0x4d')],_0x9e3304[_0x35b6('0x52')],md5(_0x9e3304['uniqueid']));}headers['Authorization']=getAuth(_0x321f35);return getUser(_0x321f35,_0x1d0f5d[_0x35b6('0x54')])[_0x35b6('0x1b')](function(_0x26d3ba){_0x56ae65=_0x26d3ba;logger['info'](_0x35b6('0x55'),_0x56ae65['id']);return getEndUser(_0x321f35,_0x9e3304[_0x35b6('0x6a')],_0x9e3304[_0x35b6('0x6b')]);})[_0x35b6('0x1b')](function(_0x42fb49){_0x2788a9=_0x42fb49;logger['info']('The\x20Enduser\x20ID\x20is:',_0x2788a9['id']);return getTicket(_0x321f35,_0x56ae65,_0x2788a9,_0xcc6fd5,_0x9e3304);})['then'](function(_0x4f6d01){if(_0x4f6d01){logger[_0x35b6('0xf')](_0x35b6('0x59'),_0x4f6d01['id']);switch(_0x321f35[_0x35b6('0x40')]){case _0x35b6('0x6c'):logger[_0x35b6('0xf')](_0x35b6('0x68'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util['format']('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x321f35['remoteUri'],_0x56ae65['id'],_0x4f6d01['id']),'method':_0x35b6('0x14')});case _0x35b6('0x5c'):logger[_0x35b6('0xf')](_0x35b6('0x68'),_0x35b6('0x5d'));emit(util[_0x35b6('0x11')](_0x35b6('0x5e'),_0x1d0f5d[_0x35b6('0x17')]),_0x35b6('0x5f'),{'uri':util['format'](_0x35b6('0x60'),_0x321f35[_0x35b6('0x13')][_0x35b6('0x6d')](_0x35b6('0x61'),''),_0x4f6d01['id'])});break;default:logger[_0x35b6('0x62')]('[OUTBOUND]',_0x35b6('0x63'));}}})[_0x35b6('0x64')](function(_0x17685c){logger[_0x35b6('0x62')](_0x35b6('0x6e'),util[_0x35b6('0x6f')](_0x17685c,{'showHidden':!![],'depth':null}));});};exports[_0x35b6('0x70')]=function(_0x5b46ad,_0x1bf059,_0x4a817e,_0x5b1957,_0x1d08f0,_0x51ef8a){var _0x5bc06f,_0xff5637;_0x51ef8a['remoteUri']=intUtil[_0x35b6('0x4c')](_0x51ef8a[_0x35b6('0x13')]);_0x51ef8a['serverUrl']=intUtil[_0x35b6('0x4c')](_0x51ef8a[_0x35b6('0x4d')]);if(_0x1d08f0&&_0x1d08f0[_0x35b6('0x4e')]){logger['info']('['+_0x1bf059['lastevent'][_0x35b6('0x71')]()+']',_0x35b6('0x50'));_0x1bf059[_0x35b6('0x69')]=util[_0x35b6('0x11')](_0x35b6('0x51'),_0x51ef8a[_0x35b6('0x4d')],_0x1bf059['uniqueid'],md5(_0x1bf059[_0x35b6('0x52')]));}else{_0x1bf059[_0x35b6('0x69')]='';}headers[_0x35b6('0x53')]=getAuth(_0x51ef8a);return getUser(_0x51ef8a)['then'](function(_0x504874){_0x5bc06f=_0x504874;logger[_0x35b6('0xf')]('The\x20User\x20ID\x20is:',_0x5bc06f['id']);return getEndUser(_0x51ef8a,_0x1bf059['calleridname'],_0x1bf059[_0x35b6('0x57')]);})[_0x35b6('0x1b')](function(_0x17872c){_0xff5637=_0x17872c;logger['info'](_0x35b6('0x58'),_0xff5637['id']);return getTicket(_0x51ef8a,_0x5bc06f,_0xff5637,_0x4a817e,_0x1bf059);})[_0x35b6('0x1b')](function(_0x484fe9){if(_0x484fe9){logger[_0x35b6('0xf')](_0x35b6('0x59'),_0x484fe9['id']);}})[_0x35b6('0x64')](function(_0x7b73fb){logger[_0x35b6('0x62')]('['+_0x1bf059[_0x35b6('0x72')]['toUpperCase']()+']'+_0x35b6('0x73'),util[_0x35b6('0x6f')](_0x7b73fb,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x6d4c=['./util','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','info','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','Tags','getString','Subjects','Descriptions','then','ticket','validateEmail','Getting\x20agent\x20with\x20email','remoteUri','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','results','agent','Admin\x20account\x20selected.','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user','Searching\x20enduser\x20with\x20phone','%s/search.json','length','filter','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','end-user','Enduser\x20created.','authType','password','token','%s/token:%s','username','Basic\x20%s','base64','debug','[HTTP]','stringify','map','picklist','type','nameField','customField','toLowerCase','includes','string','idField','push','toString','variableName','custom_fields','Variable','name','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','email','destcalleridname','destcalleridnum','[OUTBOUND]','trigger:browser:url','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','unmanaged','lastevent','toUpperCase','request-promise','md5','util','ioredis'];(function(_0x7ceeac,_0x1c9973){var _0x330ac0=function(_0x54e645){while(--_0x54e645){_0x7ceeac['push'](_0x7ceeac['shift']());}};_0x330ac0(++_0x1c9973);}(_0x6d4c,0x1a8));var _0xc6d4=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x6d4c[_0x3dd15e];return _0x231fd0;};'use strict';var _=require('lodash');var rp=require(_0xc6d4('0x0'));var md5=require(_0xc6d4('0x1'));var util=require(_0xc6d4('0x2'));var Redis=require(_0xc6d4('0x3'));var intUtil=require(_0xc6d4('0x4'));var config=require('../../../../config/environment');var logger=require(_0xc6d4('0x5'))(_0xc6d4('0x6'));config[_0xc6d4('0x7')]=_[_0xc6d4('0x8')](config[_0xc6d4('0x7')],{'host':_0xc6d4('0x9'),'port':0x18eb});var io=require(_0xc6d4('0xa'))(new Redis(config[_0xc6d4('0x7')]));function emit(_0x41d457,_0xe327e9,_0x418022){io['to'](_0x41d457)['emit'](_0xe327e9,_0x418022);}var headers={'Content-Type':'application/json','Accept':'application/json'};function getTicket(_0x50c588,_0x5b7f85,_0x5d174c,_0x204acb,_0x2fa2e0){logger[_0xc6d4('0xb')](_0xc6d4('0xc'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0xe'),_0x50c588['remoteUri']),'method':_0xc6d4('0xf'),'body':{'ticket':_['merge']({'requester_id':_0x5d174c['id'],'submitter_id':_0x5b7f85?_0x5b7f85['id']:undefined,'assignee_id':_0x5b7f85?_0x5b7f85['id']:undefined,'tags':getTags(_0x204acb[_0xc6d4('0x10')],'name'),'subject':intUtil[_0xc6d4('0x11')](_0x204acb[_0xc6d4('0x12')],_0x2fa2e0,'\x20'),'description':intUtil[_0xc6d4('0x11')](_0x204acb[_0xc6d4('0x13')],_0x2fa2e0,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x204acb[_0xc6d4('0x13')],_0x2fa2e0,'\x0a')}},getCustomFields(_0x204acb['Fields'],_0x2fa2e0))}})[_0xc6d4('0x14')](function(_0x59c798){logger[_0xc6d4('0xb')]('Ticket\x20created!');return _0x59c798[_0xc6d4('0x15')];});}function getUser(_0x313ac1,_0x1ae2a6){if(intUtil[_0xc6d4('0x16')](_0x1ae2a6)){logger[_0xc6d4('0xb')](_0xc6d4('0x17'),_0x1ae2a6);return request({'uri':util[_0xc6d4('0xd')]('%s/search.json',_0x313ac1[_0xc6d4('0x18')]),'qs':{'query':util[_0xc6d4('0xd')](_0xc6d4('0x19'),_0x1ae2a6)}})['then'](function(_0x273f8b){if(_0x273f8b[_0xc6d4('0x1a')]){logger[_0xc6d4('0xb')](_0xc6d4('0x1b'));return _[_0xc6d4('0x1c')](_0x273f8b[_0xc6d4('0x1d')],{'email':_0x1ae2a6,'role':_0xc6d4('0x1e')});}else{logger[_0xc6d4('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xc6d4('0xd')]('%s/users/me.json',_0x313ac1['remoteUri'])})[_0xc6d4('0x14')](function(_0x52619f){logger[_0xc6d4('0xb')](_0xc6d4('0x1f'));return _0x52619f['user'];});}});}else{logger[_0xc6d4('0xb')](_0xc6d4('0x20'));return request({'uri':util['format'](_0xc6d4('0x21'),_0x313ac1[_0xc6d4('0x18')])})['then'](function(_0x27c9ec){logger[_0xc6d4('0xb')](_0xc6d4('0x1f'));return _0x27c9ec[_0xc6d4('0x22')];});}}function getEndUser(_0x105949,_0x5eb2d8,_0xad9a3f){logger['info'](_0xc6d4('0x23'),_0xad9a3f);return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x24'),_0x105949[_0xc6d4('0x18')]),'qs':{'query':util[_0xc6d4('0xd')]('type:user\x20role:end-user\x20phone:%s',_0xad9a3f)}})[_0xc6d4('0x14')](function(_0x5ea640){var _0x209c67;if(_0x5ea640[_0xc6d4('0x1d')][_0xc6d4('0x25')]){_0x5ea640[_0xc6d4('0x1d')]=_[_0xc6d4('0x26')](_0x5ea640[_0xc6d4('0x1d')],{'suspended':![],'role':'end-user'});if(_0x5ea640[_0xc6d4('0x1d')][_0xc6d4('0x25')]){_0x209c67=_[_0xc6d4('0x27')](_0x5ea640[_0xc6d4('0x1d')]);}}if(_0x209c67){logger[_0xc6d4('0xb')](_0xc6d4('0x28'));return _0x209c67;}else{logger['info'](_0xc6d4('0x29'));return request({'uri':util[_0xc6d4('0xd')]('%s/users.json',_0x105949[_0xc6d4('0x18')]),'method':_0xc6d4('0xf'),'body':{'user':{'role':_0xc6d4('0x2a'),'name':util[_0xc6d4('0xd')]('Caller\x20-\x20%s',_0x5eb2d8||_0xad9a3f),'phone':_0xad9a3f}}})[_0xc6d4('0x14')](function(_0x5a265d){logger[_0xc6d4('0xb')](_0xc6d4('0x2b'));return _0x5a265d['user'];});}});}function getAuth(_0x3cef98){var _0x3d46b5;if(_0x3cef98[_0xc6d4('0x2c')]===_0xc6d4('0x2d')){_0x3d46b5=util[_0xc6d4('0xd')]('%s:%s',_0x3cef98['username'],_0x3cef98[_0xc6d4('0x2d')]);}else if(_0x3cef98[_0xc6d4('0x2c')]===_0xc6d4('0x2e')){_0x3d46b5=util[_0xc6d4('0xd')](_0xc6d4('0x2f'),_0x3cef98[_0xc6d4('0x30')],_0x3cef98[_0xc6d4('0x2e')]);}return util['format'](_0xc6d4('0x31'),new Buffer(_0x3d46b5)['toString'](_0xc6d4('0x32')));}function request(_0x1278de){logger[_0xc6d4('0x33')](_0xc6d4('0x34'),JSON[_0xc6d4('0x35')](_0x1278de));return rp(_[_0xc6d4('0x8')](_0x1278de,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x4c9b8d,_0x5b60fe){var _0x41923b=[];if(_0x4c9b8d&&_0x4c9b8d[_0xc6d4('0x25')]>0x0){_0x41923b=_[_0xc6d4('0x36')](_0x4c9b8d,_0x5b60fe);}return _0x41923b;}function getCustomFields(_0x15e194,_0x1011ac){var _0x298dbc=[];var _0x4762e0={'custom_fields':[]};if(_0x15e194['length']>0x0){_['forEach'](_0x15e194,function(_0x12ef96){if(_['includes'](['string',_0xc6d4('0x37')],_0x12ef96[_0xc6d4('0x38')])&&_0x12ef96[_0xc6d4('0x39')]&&!_0x12ef96[_0xc6d4('0x3a')]){_0x4762e0[_0x12ef96[_0xc6d4('0x39')][_0xc6d4('0x3b')]()]=_0x12ef96['content']['toString']();}else if(_[_0xc6d4('0x3c')]([_0xc6d4('0x3d'),'picklist'],_0x12ef96[_0xc6d4('0x38')])&&_0x12ef96[_0xc6d4('0x3e')]&&_0x12ef96['customField']){_0x4762e0['custom_fields'][_0xc6d4('0x3f')]({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x12ef96['content'][_0xc6d4('0x40')]()});}else if(_0x12ef96[_0xc6d4('0x38')]==='variable'&&_0x12ef96[_0xc6d4('0x41')]&&_0x12ef96[_0xc6d4('0x3e')]&&_0x12ef96[_0xc6d4('0x3a')]){_0x1011ac[_0x12ef96[_0xc6d4('0x41')]]&&_0x4762e0[_0xc6d4('0x42')][_0xc6d4('0x3f')]({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x1011ac[_0x12ef96[_0xc6d4('0x41')]][_0xc6d4('0x40')]()});}else if(_0x12ef96[_0xc6d4('0x38')]==='customVariable'&&_0x12ef96[_0xc6d4('0x43')]&&_0x12ef96[_0xc6d4('0x43')][_0xc6d4('0x44')]&&_0x12ef96['idField']&&_0x12ef96[_0xc6d4('0x3a')]){_0x1011ac[_0x12ef96['Variable'][_0xc6d4('0x44')][_0xc6d4('0x3b')]()]&&_0x4762e0[_0xc6d4('0x42')]['push']({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x1011ac[_0x12ef96[_0xc6d4('0x43')][_0xc6d4('0x44')]['toLowerCase']()][_0xc6d4('0x40')]()});}});}return _0x4762e0;}exports['queue']=function(_0x14b9a6,_0x21d111,_0x5bdeec,_0x4838cc,_0x2629c4,_0x54f6f4){var _0x35efa5,_0x5b50c2;_0x54f6f4[_0xc6d4('0x18')]=intUtil['stripTrailingSlash'](_0x54f6f4[_0xc6d4('0x18')]);_0x54f6f4['serverUrl']=intUtil[_0xc6d4('0x45')](_0x54f6f4[_0xc6d4('0x46')]);if(_0x2629c4&&_0x2629c4[_0xc6d4('0x47')]){logger[_0xc6d4('0xb')](_0xc6d4('0x48'),_0xc6d4('0x49'));_0x21d111[_0xc6d4('0x4a')]=util['format'](_0xc6d4('0x4b'),_0x54f6f4[_0xc6d4('0x46')],_0x21d111[_0xc6d4('0x4c')],md5(_0x21d111[_0xc6d4('0x4c')]));}else{_0x21d111['recordingURL']='';}headers[_0xc6d4('0x4d')]=getAuth(_0x54f6f4);return getUser(_0x54f6f4,_0x4838cc['email'])[_0xc6d4('0x14')](function(_0x51f0dd){_0x35efa5=_0x51f0dd;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x35efa5['id']);return getEndUser(_0x54f6f4,_0x21d111[_0xc6d4('0x4f')],_0x21d111[_0xc6d4('0x50')]);})[_0xc6d4('0x14')](function(_0x5c0777){_0x5b50c2=_0x5c0777;logger[_0xc6d4('0xb')](_0xc6d4('0x51'),_0x5b50c2['id']);return getTicket(_0x54f6f4,_0x35efa5,_0x5b50c2,_0x5bdeec,_0x21d111);})[_0xc6d4('0x14')](function(_0x5fb36b){if(_0x5fb36b){logger[_0xc6d4('0xb')](_0xc6d4('0x52'),_0x5fb36b['id']);switch(_0x54f6f4['type']){case _0xc6d4('0x53'):logger['info'](_0xc6d4('0x48'),_0xc6d4('0x54'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x55'),_0x54f6f4['remoteUri'],_0x35efa5['id'],_0x5fb36b['id']),'method':_0xc6d4('0xf')});case _0xc6d4('0x56'):logger['info'](_0xc6d4('0x48'),_0xc6d4('0x57'));emit(util['format'](_0xc6d4('0x58'),_0x4838cc[_0xc6d4('0x44')]),'trigger:browser:url',{'uri':util['format'](_0xc6d4('0x59'),_0x54f6f4['remoteUri'][_0xc6d4('0x5a')](_0xc6d4('0x5b'),''),_0x5fb36b['id'])});break;default:logger[_0xc6d4('0x5c')](_0xc6d4('0x48'),_0xc6d4('0x5d'));}}})[_0xc6d4('0x5e')](function(_0xf0259f){logger['error'](_0xc6d4('0x5f'),util['inspect'](_0xf0259f,{'showHidden':!![],'depth':null}));});};exports[_0xc6d4('0x60')]=function(_0x258279,_0x108e78,_0x2e7560,_0x41f4a5,_0xb90d17,_0x4d981f,_0x476e2b){var _0x40556d,_0x425f56;_0x4d981f[_0xc6d4('0x18')]=intUtil[_0xc6d4('0x45')](_0x4d981f[_0xc6d4('0x18')]);_0x4d981f[_0xc6d4('0x46')]=intUtil['stripTrailingSlash'](_0x4d981f[_0xc6d4('0x46')]);if(_0x476e2b&&_0x476e2b['recordingFormat']&&_0x476e2b['recordingFormat']!=='none'){logger[_0xc6d4('0xb')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x108e78[_0xc6d4('0x4a')]=util[_0xc6d4('0xd')](_0xc6d4('0x4b'),_0x4d981f['serverUrl'],_0x108e78[_0xc6d4('0x4c')],md5(_0x108e78['uniqueid']));}headers[_0xc6d4('0x4d')]=getAuth(_0x4d981f);return getUser(_0x4d981f,_0x41f4a5[_0xc6d4('0x61')])['then'](function(_0x459687){_0x40556d=_0x459687;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x40556d['id']);return getEndUser(_0x4d981f,_0x108e78[_0xc6d4('0x62')],_0x108e78[_0xc6d4('0x63')]);})['then'](function(_0x1b3803){_0x425f56=_0x1b3803;logger['info'](_0xc6d4('0x51'),_0x425f56['id']);return getTicket(_0x4d981f,_0x40556d,_0x425f56,_0x2e7560,_0x108e78);})['then'](function(_0xf4cf9c){if(_0xf4cf9c){logger[_0xc6d4('0xb')](_0xc6d4('0x52'),_0xf4cf9c['id']);switch(_0x4d981f[_0xc6d4('0x38')]){case _0xc6d4('0x53'):logger[_0xc6d4('0xb')](_0xc6d4('0x64'),_0xc6d4('0x54'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x55'),_0x4d981f[_0xc6d4('0x18')],_0x40556d['id'],_0xf4cf9c['id']),'method':_0xc6d4('0xf')});case _0xc6d4('0x56'):logger['info'](_0xc6d4('0x64'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xc6d4('0xd')](_0xc6d4('0x58'),_0x41f4a5[_0xc6d4('0x44')]),_0xc6d4('0x65'),{'uri':util[_0xc6d4('0xd')](_0xc6d4('0x59'),_0x4d981f[_0xc6d4('0x18')][_0xc6d4('0x5a')]('/api/v2',''),_0xf4cf9c['id'])});break;default:logger[_0xc6d4('0x5c')](_0xc6d4('0x64'),_0xc6d4('0x5d'));}}})[_0xc6d4('0x5e')](function(_0x16c130){logger['error'](_0xc6d4('0x66'),util[_0xc6d4('0x67')](_0x16c130,{'showHidden':!![],'depth':null}));});};exports[_0xc6d4('0x68')]=function(_0x19df25,_0x5c3831,_0x50f238,_0x2763c5,_0x3fc476,_0x5c7838){var _0x3427cb,_0x3b3f4d;_0x5c7838[_0xc6d4('0x18')]=intUtil[_0xc6d4('0x45')](_0x5c7838[_0xc6d4('0x18')]);_0x5c7838[_0xc6d4('0x46')]=intUtil[_0xc6d4('0x45')](_0x5c7838['serverUrl']);if(_0x3fc476&&_0x3fc476['monitor_format']){logger['info']('['+_0x5c3831[_0xc6d4('0x69')][_0xc6d4('0x6a')]()+']',_0xc6d4('0x49'));_0x5c3831[_0xc6d4('0x4a')]=util[_0xc6d4('0xd')](_0xc6d4('0x4b'),_0x5c7838['serverUrl'],_0x5c3831[_0xc6d4('0x4c')],md5(_0x5c3831[_0xc6d4('0x4c')]));}else{_0x5c3831[_0xc6d4('0x4a')]='';}headers['Authorization']=getAuth(_0x5c7838);return getUser(_0x5c7838)[_0xc6d4('0x14')](function(_0x452d53){_0x3427cb=_0x452d53;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x3427cb['id']);return getEndUser(_0x5c7838,_0x5c3831[_0xc6d4('0x4f')],_0x5c3831[_0xc6d4('0x50')]);})[_0xc6d4('0x14')](function(_0x1221bb){_0x3b3f4d=_0x1221bb;logger[_0xc6d4('0xb')](_0xc6d4('0x51'),_0x3b3f4d['id']);return getTicket(_0x5c7838,_0x3427cb,_0x3b3f4d,_0x50f238,_0x5c3831);})[_0xc6d4('0x14')](function(_0x57d1b1){if(_0x57d1b1){logger[_0xc6d4('0xb')]('The\x20Ticket\x20ID\x20is:',_0x57d1b1['id']);}})[_0xc6d4('0x5e')](function(_0x2e5710){logger['error']('['+_0x5c3831[_0xc6d4('0x69')]['toUpperCase']()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0xc6d4('0x67')](_0x2e5710,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff