// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xa0c9=['replace','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','recordingFormat','none','[OUTBOUND]','The\x20User\x20ID\x20is:','destcalleridnum','The\x20Enduser\x20ID\x20is:','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','/api/v2','unmanaged','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','util','ioredis','./util','../../../../config/environment','defaults','redis','localhost','socket.io-emitter','emit','application/json','format','remoteUri','POST','merge','Tags','getString','Subjects','Descriptions','Fields','then','info','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','results','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','filter','length','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','end-user','Caller\x20-\x20%s','Enduser\x20created.','authType','password','username','token','%s/token:%s','Basic\x20%s','toString','[HTTP]','GET','map','forEach','type','string','customField','content','push','variable','variableName','idField','customVariable','Variable','custom_fields','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','calleridname','calleridnum','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','user:%s','name','%s/agent/tickets/%s'];(function(_0x465028,_0x4570ac){var _0xb783d4=function(_0x5458c5){while(--_0x5458c5){_0x465028['push'](_0x465028['shift']());}};_0xb783d4(++_0x4570ac);}(_0xa0c9,0xf0));var _0x9a0c=function(_0xc42ffd,_0x5da648){_0xc42ffd=_0xc42ffd-0x0;var _0x19dc3=_0xa0c9[_0xc42ffd];return _0x19dc3;};'use strict';var _=require(_0x9a0c('0x0'));var rp=require(_0x9a0c('0x1'));var md5=require('md5');var util=require(_0x9a0c('0x2'));var Redis=require(_0x9a0c('0x3'));var intUtil=require(_0x9a0c('0x4'));var config=require(_0x9a0c('0x5'));var logger=require('../../../../config/logger')('zendesk');config['redis']=_[_0x9a0c('0x6')](config[_0x9a0c('0x7')],{'host':_0x9a0c('0x8'),'port':0x18eb});var io=require(_0x9a0c('0x9'))(new Redis(config[_0x9a0c('0x7')]));function emit(_0x22e76e,_0x1e9bf8,_0x3b13fb){io['to'](_0x22e76e)[_0x9a0c('0xa')](_0x1e9bf8,_0x3b13fb);}var headers={'Content-Type':_0x9a0c('0xb'),'Accept':_0x9a0c('0xb')};function getTicket(_0x57666b,_0xcaee47,_0x2e9451,_0x5ba599,_0x2201de){logger['info']('Creating\x20new\x20ticket...');return request({'uri':util[_0x9a0c('0xc')]('%s/tickets.json',_0x57666b[_0x9a0c('0xd')]),'method':_0x9a0c('0xe'),'body':{'ticket':_[_0x9a0c('0xf')]({'requester_id':_0x2e9451['id'],'submitter_id':_0xcaee47?_0xcaee47['id']:undefined,'assignee_id':_0xcaee47?_0xcaee47['id']:undefined,'tags':getTags(_0x5ba599[_0x9a0c('0x10')],'name'),'subject':intUtil[_0x9a0c('0x11')](_0x5ba599[_0x9a0c('0x12')],_0x2201de,'\x20'),'description':intUtil[_0x9a0c('0x11')](_0x5ba599[_0x9a0c('0x13')],_0x2201de,'\x0a'),'comment':{'public':![],'body':intUtil[_0x9a0c('0x11')](_0x5ba599[_0x9a0c('0x13')],_0x2201de,'\x0a')}},getCustomFields(_0x5ba599[_0x9a0c('0x14')],_0x2201de))}})[_0x9a0c('0x15')](function(_0x24f461){logger[_0x9a0c('0x16')]('Ticket\x20created!');return _0x24f461[_0x9a0c('0x17')];});}function getUser(_0x88e8b4,_0x33fb73){if(intUtil[_0x9a0c('0x18')](_0x33fb73)){logger[_0x9a0c('0x16')](_0x9a0c('0x19'),_0x33fb73);return request({'uri':util['format'](_0x9a0c('0x1a'),_0x88e8b4[_0x9a0c('0xd')]),'qs':{'query':util[_0x9a0c('0xc')](_0x9a0c('0x1b'),_0x33fb73)}})['then'](function(_0x1cc22f){if(_0x1cc22f[_0x9a0c('0x1c')]){logger[_0x9a0c('0x16')](_0x9a0c('0x1d'));return _[_0x9a0c('0x1e')](_0x1cc22f[_0x9a0c('0x1f')],{'email':_0x33fb73,'role':_0x9a0c('0x20')});}else{logger[_0x9a0c('0x16')](_0x9a0c('0x21'));return request({'uri':util[_0x9a0c('0xc')](_0x9a0c('0x22'),_0x88e8b4[_0x9a0c('0xd')])})[_0x9a0c('0x15')](function(_0x484cad){logger[_0x9a0c('0x16')](_0x9a0c('0x23'));return _0x484cad['user'];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x9a0c('0xc')](_0x9a0c('0x22'),_0x88e8b4[_0x9a0c('0xd')])})[_0x9a0c('0x15')](function(_0x1da882){logger[_0x9a0c('0x16')](_0x9a0c('0x23'));return _0x1da882['user'];});}}function getEndUser(_0x47e6fd,_0x59d2e9,_0x84c7b7){logger[_0x9a0c('0x16')](_0x9a0c('0x24'),_0x84c7b7);return request({'uri':util[_0x9a0c('0xc')](_0x9a0c('0x1a'),_0x47e6fd[_0x9a0c('0xd')]),'qs':{'query':util[_0x9a0c('0xc')](_0x9a0c('0x25'),_0x84c7b7)}})[_0x9a0c('0x15')](function(_0x4e967d){var _0x113b6e;if(_0x4e967d[_0x9a0c('0x1f')]['length']){_0x4e967d['results']=_[_0x9a0c('0x26')](_0x4e967d[_0x9a0c('0x1f')],{'suspended':![],'role':'end-user'});if(_0x4e967d[_0x9a0c('0x1f')][_0x9a0c('0x27')]){_0x113b6e=_[_0x9a0c('0x28')](_0x4e967d['results']);}}if(_0x113b6e){logger[_0x9a0c('0x16')](_0x9a0c('0x29'));return _0x113b6e;}else{logger[_0x9a0c('0x16')](_0x9a0c('0x2a'));return request({'uri':util['format'](_0x9a0c('0x2b'),_0x47e6fd['remoteUri']),'method':'POST','body':{'user':{'role':_0x9a0c('0x2c'),'name':util['format'](_0x9a0c('0x2d'),_0x59d2e9||_0x84c7b7),'phone':_0x84c7b7}}})[_0x9a0c('0x15')](function(_0x251491){logger['info'](_0x9a0c('0x2e'));return _0x251491['user'];});}});}function getAuth(_0x1fe360){var _0x15e6bf;if(_0x1fe360[_0x9a0c('0x2f')]===_0x9a0c('0x30')){_0x15e6bf=util[_0x9a0c('0xc')]('%s:%s',_0x1fe360[_0x9a0c('0x31')],_0x1fe360[_0x9a0c('0x30')]);}else if(_0x1fe360[_0x9a0c('0x2f')]===_0x9a0c('0x32')){_0x15e6bf=util['format'](_0x9a0c('0x33'),_0x1fe360[_0x9a0c('0x31')],_0x1fe360[_0x9a0c('0x32')]);}return util['format'](_0x9a0c('0x34'),new Buffer(_0x15e6bf)[_0x9a0c('0x35')]('base64'));}function request(_0x272edf){logger['debug'](_0x9a0c('0x36'),JSON['stringify'](_0x272edf));return rp(_[_0x9a0c('0x6')](_0x272edf,{'method':_0x9a0c('0x37'),'headers':headers,'json':!![]}));}function getTags(_0x2bd83a,_0x425450){var _0x4d9690=[];if(_0x2bd83a&&_0x2bd83a[_0x9a0c('0x27')]>0x0){_0x4d9690=_[_0x9a0c('0x38')](_0x2bd83a,_0x425450);}return _0x4d9690;}function getCustomFields(_0x5a4aa7,_0x12998b){var _0x4fee83=[];var _0x4b7c17={'custom_fields':[]};if(_0x5a4aa7[_0x9a0c('0x27')]>0x0){_[_0x9a0c('0x39')](_0x5a4aa7,function(_0x51fd1d){if(_0x51fd1d[_0x9a0c('0x3a')]===_0x9a0c('0x3b')&&_0x51fd1d['nameField']&&!_0x51fd1d[_0x9a0c('0x3c')]){_0x4b7c17[_0x51fd1d['nameField']['toLowerCase']()]=_0x51fd1d[_0x9a0c('0x3d')][_0x9a0c('0x35')]();}else if(_0x51fd1d['type']===_0x9a0c('0x3b')&&_0x51fd1d['idField']&&_0x51fd1d[_0x9a0c('0x3c')]){_0x4b7c17['custom_fields'][_0x9a0c('0x3e')]({'id':_0x51fd1d['idField'],'value':_0x51fd1d[_0x9a0c('0x3d')][_0x9a0c('0x35')]()});}else if(_0x51fd1d[_0x9a0c('0x3a')]===_0x9a0c('0x3f')&&_0x51fd1d[_0x9a0c('0x40')]&&_0x51fd1d['idField']&&_0x51fd1d['customField']){_0x12998b[_0x51fd1d[_0x9a0c('0x40')]]&&_0x4b7c17['custom_fields'][_0x9a0c('0x3e')]({'id':_0x51fd1d[_0x9a0c('0x41')],'value':_0x12998b[_0x51fd1d[_0x9a0c('0x40')]][_0x9a0c('0x35')]()});}else if(_0x51fd1d[_0x9a0c('0x3a')]===_0x9a0c('0x42')&&_0x51fd1d[_0x9a0c('0x43')]&&_0x51fd1d[_0x9a0c('0x43')]['name']&&_0x51fd1d['idField']&&_0x51fd1d[_0x9a0c('0x3c')]){_0x12998b[_0x51fd1d['Variable']['name']['toLowerCase']()]&&_0x4b7c17[_0x9a0c('0x44')][_0x9a0c('0x3e')]({'id':_0x51fd1d[_0x9a0c('0x41')],'value':_0x12998b[_0x51fd1d[_0x9a0c('0x43')]['name'][_0x9a0c('0x45')]()]['toString']()});}});}return _0x4b7c17;}exports[_0x9a0c('0x46')]=function(_0x42f093,_0xdf6a93,_0x307735,_0x2d168f,_0x23e391,_0x4ef6fa){var _0x10e195,_0x540695;_0x4ef6fa['remoteUri']=intUtil[_0x9a0c('0x47')](_0x4ef6fa[_0x9a0c('0xd')]);_0x4ef6fa[_0x9a0c('0x48')]=intUtil[_0x9a0c('0x47')](_0x4ef6fa[_0x9a0c('0x48')]);if(_0x23e391&&_0x23e391[_0x9a0c('0x49')]){logger['info'](_0x9a0c('0x4a'),_0x9a0c('0x4b'));_0xdf6a93[_0x9a0c('0x4c')]=util[_0x9a0c('0xc')](_0x9a0c('0x4d'),_0x4ef6fa[_0x9a0c('0x48')],_0xdf6a93[_0x9a0c('0x4e')],md5(_0xdf6a93[_0x9a0c('0x4e')]));}else{_0xdf6a93[_0x9a0c('0x4c')]='';}headers[_0x9a0c('0x4f')]=getAuth(_0x4ef6fa);return getUser(_0x4ef6fa,_0x2d168f[_0x9a0c('0x50')])['then'](function(_0x5dbc33){_0x10e195=_0x5dbc33;logger[_0x9a0c('0x16')]('The\x20User\x20ID\x20is:',_0x10e195['id']);return getEndUser(_0x4ef6fa,_0xdf6a93[_0x9a0c('0x51')],_0xdf6a93[_0x9a0c('0x52')]);})[_0x9a0c('0x15')](function(_0x18cd36){_0x540695=_0x18cd36;logger[_0x9a0c('0x16')]('The\x20Enduser\x20ID\x20is:',_0x540695['id']);return getTicket(_0x4ef6fa,_0x10e195,_0x540695,_0x307735,_0xdf6a93);})['then'](function(_0x3e5226){if(_0x3e5226){logger[_0x9a0c('0x16')](_0x9a0c('0x53'),_0x3e5226['id']);switch(_0x4ef6fa['type']){case _0x9a0c('0x54'):logger[_0x9a0c('0x16')](_0x9a0c('0x4a'),_0x9a0c('0x55'));return request({'uri':util[_0x9a0c('0xc')](_0x9a0c('0x56'),_0x4ef6fa['remoteUri'],_0x10e195['id'],_0x3e5226['id']),'method':_0x9a0c('0xe')});case'newTab':logger[_0x9a0c('0x16')](_0x9a0c('0x4a'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0x9a0c('0xc')](_0x9a0c('0x57'),_0x2d168f[_0x9a0c('0x58')]),'trigger:browser:url',{'uri':util[_0x9a0c('0xc')](_0x9a0c('0x59'),_0x4ef6fa[_0x9a0c('0xd')][_0x9a0c('0x5a')]('/api/v2',''),_0x3e5226['id'])});break;default:logger[_0x9a0c('0x5b')]('[QUEUE]',_0x9a0c('0x5c'));}}})[_0x9a0c('0x5d')](function(_0x24f40a){logger[_0x9a0c('0x5b')](_0x9a0c('0x5e'),util[_0x9a0c('0x5f')](_0x24f40a,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x10cc3a,_0x2bfe73,_0xa703ff,_0x5c46d4,_0x5173d4,_0x4e9fc6,_0x1ced12){var _0x538939,_0x56f96c;_0x4e9fc6[_0x9a0c('0xd')]=intUtil[_0x9a0c('0x47')](_0x4e9fc6[_0x9a0c('0xd')]);_0x4e9fc6[_0x9a0c('0x48')]=intUtil[_0x9a0c('0x47')](_0x4e9fc6[_0x9a0c('0x48')]);if(_0x1ced12&&_0x1ced12[_0x9a0c('0x60')]&&_0x1ced12['recordingFormat']!==_0x9a0c('0x61')){logger[_0x9a0c('0x16')](_0x9a0c('0x62'),'Recording\x20is\x20enabled!');_0x2bfe73[_0x9a0c('0x4c')]=util[_0x9a0c('0xc')](_0x9a0c('0x4d'),_0x4e9fc6[_0x9a0c('0x48')],_0x2bfe73[_0x9a0c('0x4e')],md5(_0x2bfe73[_0x9a0c('0x4e')]));}headers['Authorization']=getAuth(_0x4e9fc6);return getUser(_0x4e9fc6,_0x5c46d4[_0x9a0c('0x50')])['then'](function(_0xe179bb){_0x538939=_0xe179bb;logger[_0x9a0c('0x16')](_0x9a0c('0x63'),_0x538939['id']);return getEndUser(_0x4e9fc6,_0x2bfe73['destcalleridname'],_0x2bfe73[_0x9a0c('0x64')]);})[_0x9a0c('0x15')](function(_0x5a5625){_0x56f96c=_0x5a5625;logger[_0x9a0c('0x16')](_0x9a0c('0x65'),_0x56f96c['id']);return getTicket(_0x4e9fc6,_0x538939,_0x56f96c,_0xa703ff,_0x2bfe73);})[_0x9a0c('0x15')](function(_0xac7b9a){if(_0xac7b9a){logger[_0x9a0c('0x16')](_0x9a0c('0x53'),_0xac7b9a['id']);switch(_0x4e9fc6[_0x9a0c('0x3a')]){case _0x9a0c('0x54'):logger[_0x9a0c('0x16')](_0x9a0c('0x62'),_0x9a0c('0x55'));return request({'uri':util[_0x9a0c('0xc')](_0x9a0c('0x56'),_0x4e9fc6['remoteUri'],_0x538939['id'],_0xac7b9a['id']),'method':_0x9a0c('0xe')});case _0x9a0c('0x66'):logger[_0x9a0c('0x16')](_0x9a0c('0x62'),_0x9a0c('0x67'));emit(util[_0x9a0c('0xc')](_0x9a0c('0x57'),_0x5c46d4[_0x9a0c('0x58')]),_0x9a0c('0x68'),{'uri':util[_0x9a0c('0xc')]('%s/agent/tickets/%s',_0x4e9fc6['remoteUri'][_0x9a0c('0x5a')](_0x9a0c('0x69'),''),_0xac7b9a['id'])});break;default:logger[_0x9a0c('0x5b')]('[OUTBOUND]',_0x9a0c('0x5c'));}}})[_0x9a0c('0x5d')](function(_0x385ceb){logger['error']('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x385ceb,{'showHidden':!![],'depth':null}));});};exports[_0x9a0c('0x6a')]=function(_0x365829,_0xe48f8c,_0x16fecf,_0x25823a,_0xc92f3,_0x51d4da){var _0x4618c0,_0x2dc6e6;_0x51d4da['remoteUri']=intUtil[_0x9a0c('0x47')](_0x51d4da[_0x9a0c('0xd')]);_0x51d4da[_0x9a0c('0x48')]=intUtil[_0x9a0c('0x47')](_0x51d4da['serverUrl']);if(_0xc92f3&&_0xc92f3[_0x9a0c('0x49')]){logger[_0x9a0c('0x16')]('['+_0xe48f8c['lastevent']['toUpperCase']()+']','Recording\x20is\x20enabled!');_0xe48f8c[_0x9a0c('0x4c')]=util[_0x9a0c('0xc')](_0x9a0c('0x4d'),_0x51d4da[_0x9a0c('0x48')],_0xe48f8c[_0x9a0c('0x4e')],md5(_0xe48f8c[_0x9a0c('0x4e')]));}else{_0xe48f8c[_0x9a0c('0x4c')]='';}headers[_0x9a0c('0x4f')]=getAuth(_0x51d4da);return getUser(_0x51d4da)[_0x9a0c('0x15')](function(_0x2bd49d){_0x4618c0=_0x2bd49d;logger[_0x9a0c('0x16')](_0x9a0c('0x63'),_0x4618c0['id']);return getEndUser(_0x51d4da,_0xe48f8c[_0x9a0c('0x51')],_0xe48f8c['calleridnum']);})['then'](function(_0x2f4364){_0x2dc6e6=_0x2f4364;logger['info'](_0x9a0c('0x65'),_0x2dc6e6['id']);return getTicket(_0x51d4da,_0x4618c0,_0x2dc6e6,_0x16fecf,_0xe48f8c);})[_0x9a0c('0x15')](function(_0x5bba4d){if(_0x5bba4d){logger[_0x9a0c('0x16')](_0x9a0c('0x53'),_0x5bba4d['id']);}})[_0x9a0c('0x5d')](function(_0x3d6426){logger[_0x9a0c('0x5b')]('['+_0xe48f8c[_0x9a0c('0x6b')][_0x9a0c('0x6c')]()+']'+_0x9a0c('0x6d'),util[_0x9a0c('0x5f')](_0x3d6426,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x6d4c=['./util','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','info','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','Tags','getString','Subjects','Descriptions','then','ticket','validateEmail','Getting\x20agent\x20with\x20email','remoteUri','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','results','agent','Admin\x20account\x20selected.','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user','Searching\x20enduser\x20with\x20phone','%s/search.json','length','filter','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','end-user','Enduser\x20created.','authType','password','token','%s/token:%s','username','Basic\x20%s','base64','debug','[HTTP]','stringify','map','picklist','type','nameField','customField','toLowerCase','includes','string','idField','push','toString','variableName','custom_fields','Variable','name','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','email','destcalleridname','destcalleridnum','[OUTBOUND]','trigger:browser:url','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','unmanaged','lastevent','toUpperCase','request-promise','md5','util','ioredis'];(function(_0x7ceeac,_0x1c9973){var _0x330ac0=function(_0x54e645){while(--_0x54e645){_0x7ceeac['push'](_0x7ceeac['shift']());}};_0x330ac0(++_0x1c9973);}(_0x6d4c,0x1a8));var _0xc6d4=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x6d4c[_0x3dd15e];return _0x231fd0;};'use strict';var _=require('lodash');var rp=require(_0xc6d4('0x0'));var md5=require(_0xc6d4('0x1'));var util=require(_0xc6d4('0x2'));var Redis=require(_0xc6d4('0x3'));var intUtil=require(_0xc6d4('0x4'));var config=require('../../../../config/environment');var logger=require(_0xc6d4('0x5'))(_0xc6d4('0x6'));config[_0xc6d4('0x7')]=_[_0xc6d4('0x8')](config[_0xc6d4('0x7')],{'host':_0xc6d4('0x9'),'port':0x18eb});var io=require(_0xc6d4('0xa'))(new Redis(config[_0xc6d4('0x7')]));function emit(_0x41d457,_0xe327e9,_0x418022){io['to'](_0x41d457)['emit'](_0xe327e9,_0x418022);}var headers={'Content-Type':'application/json','Accept':'application/json'};function getTicket(_0x50c588,_0x5b7f85,_0x5d174c,_0x204acb,_0x2fa2e0){logger[_0xc6d4('0xb')](_0xc6d4('0xc'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0xe'),_0x50c588['remoteUri']),'method':_0xc6d4('0xf'),'body':{'ticket':_['merge']({'requester_id':_0x5d174c['id'],'submitter_id':_0x5b7f85?_0x5b7f85['id']:undefined,'assignee_id':_0x5b7f85?_0x5b7f85['id']:undefined,'tags':getTags(_0x204acb[_0xc6d4('0x10')],'name'),'subject':intUtil[_0xc6d4('0x11')](_0x204acb[_0xc6d4('0x12')],_0x2fa2e0,'\x20'),'description':intUtil[_0xc6d4('0x11')](_0x204acb[_0xc6d4('0x13')],_0x2fa2e0,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x204acb[_0xc6d4('0x13')],_0x2fa2e0,'\x0a')}},getCustomFields(_0x204acb['Fields'],_0x2fa2e0))}})[_0xc6d4('0x14')](function(_0x59c798){logger[_0xc6d4('0xb')]('Ticket\x20created!');return _0x59c798[_0xc6d4('0x15')];});}function getUser(_0x313ac1,_0x1ae2a6){if(intUtil[_0xc6d4('0x16')](_0x1ae2a6)){logger[_0xc6d4('0xb')](_0xc6d4('0x17'),_0x1ae2a6);return request({'uri':util[_0xc6d4('0xd')]('%s/search.json',_0x313ac1[_0xc6d4('0x18')]),'qs':{'query':util[_0xc6d4('0xd')](_0xc6d4('0x19'),_0x1ae2a6)}})['then'](function(_0x273f8b){if(_0x273f8b[_0xc6d4('0x1a')]){logger[_0xc6d4('0xb')](_0xc6d4('0x1b'));return _[_0xc6d4('0x1c')](_0x273f8b[_0xc6d4('0x1d')],{'email':_0x1ae2a6,'role':_0xc6d4('0x1e')});}else{logger[_0xc6d4('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xc6d4('0xd')]('%s/users/me.json',_0x313ac1['remoteUri'])})[_0xc6d4('0x14')](function(_0x52619f){logger[_0xc6d4('0xb')](_0xc6d4('0x1f'));return _0x52619f['user'];});}});}else{logger[_0xc6d4('0xb')](_0xc6d4('0x20'));return request({'uri':util['format'](_0xc6d4('0x21'),_0x313ac1[_0xc6d4('0x18')])})['then'](function(_0x27c9ec){logger[_0xc6d4('0xb')](_0xc6d4('0x1f'));return _0x27c9ec[_0xc6d4('0x22')];});}}function getEndUser(_0x105949,_0x5eb2d8,_0xad9a3f){logger['info'](_0xc6d4('0x23'),_0xad9a3f);return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x24'),_0x105949[_0xc6d4('0x18')]),'qs':{'query':util[_0xc6d4('0xd')]('type:user\x20role:end-user\x20phone:%s',_0xad9a3f)}})[_0xc6d4('0x14')](function(_0x5ea640){var _0x209c67;if(_0x5ea640[_0xc6d4('0x1d')][_0xc6d4('0x25')]){_0x5ea640[_0xc6d4('0x1d')]=_[_0xc6d4('0x26')](_0x5ea640[_0xc6d4('0x1d')],{'suspended':![],'role':'end-user'});if(_0x5ea640[_0xc6d4('0x1d')][_0xc6d4('0x25')]){_0x209c67=_[_0xc6d4('0x27')](_0x5ea640[_0xc6d4('0x1d')]);}}if(_0x209c67){logger[_0xc6d4('0xb')](_0xc6d4('0x28'));return _0x209c67;}else{logger['info'](_0xc6d4('0x29'));return request({'uri':util[_0xc6d4('0xd')]('%s/users.json',_0x105949[_0xc6d4('0x18')]),'method':_0xc6d4('0xf'),'body':{'user':{'role':_0xc6d4('0x2a'),'name':util[_0xc6d4('0xd')]('Caller\x20-\x20%s',_0x5eb2d8||_0xad9a3f),'phone':_0xad9a3f}}})[_0xc6d4('0x14')](function(_0x5a265d){logger[_0xc6d4('0xb')](_0xc6d4('0x2b'));return _0x5a265d['user'];});}});}function getAuth(_0x3cef98){var _0x3d46b5;if(_0x3cef98[_0xc6d4('0x2c')]===_0xc6d4('0x2d')){_0x3d46b5=util[_0xc6d4('0xd')]('%s:%s',_0x3cef98['username'],_0x3cef98[_0xc6d4('0x2d')]);}else if(_0x3cef98[_0xc6d4('0x2c')]===_0xc6d4('0x2e')){_0x3d46b5=util[_0xc6d4('0xd')](_0xc6d4('0x2f'),_0x3cef98[_0xc6d4('0x30')],_0x3cef98[_0xc6d4('0x2e')]);}return util['format'](_0xc6d4('0x31'),new Buffer(_0x3d46b5)['toString'](_0xc6d4('0x32')));}function request(_0x1278de){logger[_0xc6d4('0x33')](_0xc6d4('0x34'),JSON[_0xc6d4('0x35')](_0x1278de));return rp(_[_0xc6d4('0x8')](_0x1278de,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x4c9b8d,_0x5b60fe){var _0x41923b=[];if(_0x4c9b8d&&_0x4c9b8d[_0xc6d4('0x25')]>0x0){_0x41923b=_[_0xc6d4('0x36')](_0x4c9b8d,_0x5b60fe);}return _0x41923b;}function getCustomFields(_0x15e194,_0x1011ac){var _0x298dbc=[];var _0x4762e0={'custom_fields':[]};if(_0x15e194['length']>0x0){_['forEach'](_0x15e194,function(_0x12ef96){if(_['includes'](['string',_0xc6d4('0x37')],_0x12ef96[_0xc6d4('0x38')])&&_0x12ef96[_0xc6d4('0x39')]&&!_0x12ef96[_0xc6d4('0x3a')]){_0x4762e0[_0x12ef96[_0xc6d4('0x39')][_0xc6d4('0x3b')]()]=_0x12ef96['content']['toString']();}else if(_[_0xc6d4('0x3c')]([_0xc6d4('0x3d'),'picklist'],_0x12ef96[_0xc6d4('0x38')])&&_0x12ef96[_0xc6d4('0x3e')]&&_0x12ef96['customField']){_0x4762e0['custom_fields'][_0xc6d4('0x3f')]({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x12ef96['content'][_0xc6d4('0x40')]()});}else if(_0x12ef96[_0xc6d4('0x38')]==='variable'&&_0x12ef96[_0xc6d4('0x41')]&&_0x12ef96[_0xc6d4('0x3e')]&&_0x12ef96[_0xc6d4('0x3a')]){_0x1011ac[_0x12ef96[_0xc6d4('0x41')]]&&_0x4762e0[_0xc6d4('0x42')][_0xc6d4('0x3f')]({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x1011ac[_0x12ef96[_0xc6d4('0x41')]][_0xc6d4('0x40')]()});}else if(_0x12ef96[_0xc6d4('0x38')]==='customVariable'&&_0x12ef96[_0xc6d4('0x43')]&&_0x12ef96[_0xc6d4('0x43')][_0xc6d4('0x44')]&&_0x12ef96['idField']&&_0x12ef96[_0xc6d4('0x3a')]){_0x1011ac[_0x12ef96['Variable'][_0xc6d4('0x44')][_0xc6d4('0x3b')]()]&&_0x4762e0[_0xc6d4('0x42')]['push']({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x1011ac[_0x12ef96[_0xc6d4('0x43')][_0xc6d4('0x44')]['toLowerCase']()][_0xc6d4('0x40')]()});}});}return _0x4762e0;}exports['queue']=function(_0x14b9a6,_0x21d111,_0x5bdeec,_0x4838cc,_0x2629c4,_0x54f6f4){var _0x35efa5,_0x5b50c2;_0x54f6f4[_0xc6d4('0x18')]=intUtil['stripTrailingSlash'](_0x54f6f4[_0xc6d4('0x18')]);_0x54f6f4['serverUrl']=intUtil[_0xc6d4('0x45')](_0x54f6f4[_0xc6d4('0x46')]);if(_0x2629c4&&_0x2629c4[_0xc6d4('0x47')]){logger[_0xc6d4('0xb')](_0xc6d4('0x48'),_0xc6d4('0x49'));_0x21d111[_0xc6d4('0x4a')]=util['format'](_0xc6d4('0x4b'),_0x54f6f4[_0xc6d4('0x46')],_0x21d111[_0xc6d4('0x4c')],md5(_0x21d111[_0xc6d4('0x4c')]));}else{_0x21d111['recordingURL']='';}headers[_0xc6d4('0x4d')]=getAuth(_0x54f6f4);return getUser(_0x54f6f4,_0x4838cc['email'])[_0xc6d4('0x14')](function(_0x51f0dd){_0x35efa5=_0x51f0dd;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x35efa5['id']);return getEndUser(_0x54f6f4,_0x21d111[_0xc6d4('0x4f')],_0x21d111[_0xc6d4('0x50')]);})[_0xc6d4('0x14')](function(_0x5c0777){_0x5b50c2=_0x5c0777;logger[_0xc6d4('0xb')](_0xc6d4('0x51'),_0x5b50c2['id']);return getTicket(_0x54f6f4,_0x35efa5,_0x5b50c2,_0x5bdeec,_0x21d111);})[_0xc6d4('0x14')](function(_0x5fb36b){if(_0x5fb36b){logger[_0xc6d4('0xb')](_0xc6d4('0x52'),_0x5fb36b['id']);switch(_0x54f6f4['type']){case _0xc6d4('0x53'):logger['info'](_0xc6d4('0x48'),_0xc6d4('0x54'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x55'),_0x54f6f4['remoteUri'],_0x35efa5['id'],_0x5fb36b['id']),'method':_0xc6d4('0xf')});case _0xc6d4('0x56'):logger['info'](_0xc6d4('0x48'),_0xc6d4('0x57'));emit(util['format'](_0xc6d4('0x58'),_0x4838cc[_0xc6d4('0x44')]),'trigger:browser:url',{'uri':util['format'](_0xc6d4('0x59'),_0x54f6f4['remoteUri'][_0xc6d4('0x5a')](_0xc6d4('0x5b'),''),_0x5fb36b['id'])});break;default:logger[_0xc6d4('0x5c')](_0xc6d4('0x48'),_0xc6d4('0x5d'));}}})[_0xc6d4('0x5e')](function(_0xf0259f){logger['error'](_0xc6d4('0x5f'),util['inspect'](_0xf0259f,{'showHidden':!![],'depth':null}));});};exports[_0xc6d4('0x60')]=function(_0x258279,_0x108e78,_0x2e7560,_0x41f4a5,_0xb90d17,_0x4d981f,_0x476e2b){var _0x40556d,_0x425f56;_0x4d981f[_0xc6d4('0x18')]=intUtil[_0xc6d4('0x45')](_0x4d981f[_0xc6d4('0x18')]);_0x4d981f[_0xc6d4('0x46')]=intUtil['stripTrailingSlash'](_0x4d981f[_0xc6d4('0x46')]);if(_0x476e2b&&_0x476e2b['recordingFormat']&&_0x476e2b['recordingFormat']!=='none'){logger[_0xc6d4('0xb')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x108e78[_0xc6d4('0x4a')]=util[_0xc6d4('0xd')](_0xc6d4('0x4b'),_0x4d981f['serverUrl'],_0x108e78[_0xc6d4('0x4c')],md5(_0x108e78['uniqueid']));}headers[_0xc6d4('0x4d')]=getAuth(_0x4d981f);return getUser(_0x4d981f,_0x41f4a5[_0xc6d4('0x61')])['then'](function(_0x459687){_0x40556d=_0x459687;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x40556d['id']);return getEndUser(_0x4d981f,_0x108e78[_0xc6d4('0x62')],_0x108e78[_0xc6d4('0x63')]);})['then'](function(_0x1b3803){_0x425f56=_0x1b3803;logger['info'](_0xc6d4('0x51'),_0x425f56['id']);return getTicket(_0x4d981f,_0x40556d,_0x425f56,_0x2e7560,_0x108e78);})['then'](function(_0xf4cf9c){if(_0xf4cf9c){logger[_0xc6d4('0xb')](_0xc6d4('0x52'),_0xf4cf9c['id']);switch(_0x4d981f[_0xc6d4('0x38')]){case _0xc6d4('0x53'):logger[_0xc6d4('0xb')](_0xc6d4('0x64'),_0xc6d4('0x54'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x55'),_0x4d981f[_0xc6d4('0x18')],_0x40556d['id'],_0xf4cf9c['id']),'method':_0xc6d4('0xf')});case _0xc6d4('0x56'):logger['info'](_0xc6d4('0x64'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xc6d4('0xd')](_0xc6d4('0x58'),_0x41f4a5[_0xc6d4('0x44')]),_0xc6d4('0x65'),{'uri':util[_0xc6d4('0xd')](_0xc6d4('0x59'),_0x4d981f[_0xc6d4('0x18')][_0xc6d4('0x5a')]('/api/v2',''),_0xf4cf9c['id'])});break;default:logger[_0xc6d4('0x5c')](_0xc6d4('0x64'),_0xc6d4('0x5d'));}}})[_0xc6d4('0x5e')](function(_0x16c130){logger['error'](_0xc6d4('0x66'),util[_0xc6d4('0x67')](_0x16c130,{'showHidden':!![],'depth':null}));});};exports[_0xc6d4('0x68')]=function(_0x19df25,_0x5c3831,_0x50f238,_0x2763c5,_0x3fc476,_0x5c7838){var _0x3427cb,_0x3b3f4d;_0x5c7838[_0xc6d4('0x18')]=intUtil[_0xc6d4('0x45')](_0x5c7838[_0xc6d4('0x18')]);_0x5c7838[_0xc6d4('0x46')]=intUtil[_0xc6d4('0x45')](_0x5c7838['serverUrl']);if(_0x3fc476&&_0x3fc476['monitor_format']){logger['info']('['+_0x5c3831[_0xc6d4('0x69')][_0xc6d4('0x6a')]()+']',_0xc6d4('0x49'));_0x5c3831[_0xc6d4('0x4a')]=util[_0xc6d4('0xd')](_0xc6d4('0x4b'),_0x5c7838['serverUrl'],_0x5c3831[_0xc6d4('0x4c')],md5(_0x5c3831[_0xc6d4('0x4c')]));}else{_0x5c3831[_0xc6d4('0x4a')]='';}headers['Authorization']=getAuth(_0x5c7838);return getUser(_0x5c7838)[_0xc6d4('0x14')](function(_0x452d53){_0x3427cb=_0x452d53;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x3427cb['id']);return getEndUser(_0x5c7838,_0x5c3831[_0xc6d4('0x4f')],_0x5c3831[_0xc6d4('0x50')]);})[_0xc6d4('0x14')](function(_0x1221bb){_0x3b3f4d=_0x1221bb;logger[_0xc6d4('0xb')](_0xc6d4('0x51'),_0x3b3f4d['id']);return getTicket(_0x5c7838,_0x3427cb,_0x3b3f4d,_0x50f238,_0x5c3831);})[_0xc6d4('0x14')](function(_0x57d1b1){if(_0x57d1b1){logger[_0xc6d4('0xb')]('The\x20Ticket\x20ID\x20is:',_0x57d1b1['id']);}})[_0xc6d4('0x5e')](function(_0x2e5710){logger['error']('['+_0x5c3831[_0xc6d4('0x69')]['toUpperCase']()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0xc6d4('0x67')](_0x2e5710,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff