// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x88a4=['[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','The\x20Enduser\x20ID\x20is:','%s/agent/tickets/%s','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','unmanaged','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','defaults','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','Subjects','Descriptions','getString','Fields','then','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','results','agent','user','%s/users/me.json','Admin\x20account\x20selected.','Searching\x20enduser\x20with\x20phone','length','filter','end-user','first','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','username','%s/token:%s','token','toString','[HTTP]','GET','map','includes','string','picklist','type','nameField','customField','toLowerCase','content','idField','push','variable','variableName','custom_fields','Variable','name','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','calleridname','calleridnum','The\x20Ticket\x20ID\x20is:','integrationTab','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch'];(function(_0x321bb2,_0x202794){var _0x9c12ed=function(_0x263dd3){while(--_0x263dd3){_0x321bb2['push'](_0x321bb2['shift']());}};_0x9c12ed(++_0x202794);}(_0x88a4,0x7f));var _0x488a=function(_0x5e4735,_0x29ea60){_0x5e4735=_0x5e4735-0x0;var _0x82b77d=_0x88a4[_0x5e4735];return _0x82b77d;};'use strict';var _=require(_0x488a('0x0'));var rp=require(_0x488a('0x1'));var md5=require(_0x488a('0x2'));var util=require('util');var Redis=require(_0x488a('0x3'));var intUtil=require(_0x488a('0x4'));var config=require(_0x488a('0x5'));var logger=require(_0x488a('0x6'))(_0x488a('0x7'));config[_0x488a('0x8')]=_[_0x488a('0x9')](config[_0x488a('0x8')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config[_0x488a('0x8')]));function emit(_0xe34ad1,_0x25a3ec,_0x54c348){io['to'](_0xe34ad1)[_0x488a('0xa')](_0x25a3ec,_0x54c348);}var headers={'Content-Type':_0x488a('0xb'),'Accept':'application/json'};function getTicket(_0x146868,_0xc28960,_0x3327fb,_0x6b9a23,_0x109859){logger[_0x488a('0xc')](_0x488a('0xd'));return request({'uri':util[_0x488a('0xe')](_0x488a('0xf'),_0x146868[_0x488a('0x10')]),'method':_0x488a('0x11'),'body':{'ticket':_[_0x488a('0x12')]({'requester_id':_0x3327fb['id'],'submitter_id':_0xc28960?_0xc28960['id']:undefined,'assignee_id':_0xc28960?_0xc28960['id']:undefined,'tags':getTags(_0x6b9a23[_0x488a('0x13')],'name'),'subject':intUtil['getString'](_0x6b9a23[_0x488a('0x14')],_0x109859,'\x20'),'description':intUtil['getString'](_0x6b9a23[_0x488a('0x15')],_0x109859,'\x0a'),'comment':{'public':![],'body':intUtil[_0x488a('0x16')](_0x6b9a23[_0x488a('0x15')],_0x109859,'\x0a')}},getCustomFields(_0x6b9a23[_0x488a('0x17')],_0x109859))}})[_0x488a('0x18')](function(_0x576b64){logger[_0x488a('0xc')]('Ticket\x20created!');return _0x576b64[_0x488a('0x19')];});}function getUser(_0x317371,_0x2adb6e){if(intUtil[_0x488a('0x1a')](_0x2adb6e)){logger[_0x488a('0xc')](_0x488a('0x1b'),_0x2adb6e);return request({'uri':util['format'](_0x488a('0x1c'),_0x317371['remoteUri']),'qs':{'query':util[_0x488a('0xe')](_0x488a('0x1d'),_0x2adb6e)}})[_0x488a('0x18')](function(_0x18d8bc){if(_0x18d8bc[_0x488a('0x1e')]){logger[_0x488a('0xc')](_0x488a('0x1f'));return _['find'](_0x18d8bc[_0x488a('0x20')],{'email':_0x2adb6e,'role':_0x488a('0x21')});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x488a('0xe')]('%s/users/me.json',_0x317371[_0x488a('0x10')])})[_0x488a('0x18')](function(_0x1e5191){logger['info']('Admin\x20account\x20selected.');return _0x1e5191[_0x488a('0x22')];});}});}else{logger[_0x488a('0xc')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x488a('0xe')](_0x488a('0x23'),_0x317371[_0x488a('0x10')])})[_0x488a('0x18')](function(_0x388e53){logger[_0x488a('0xc')](_0x488a('0x24'));return _0x388e53[_0x488a('0x22')];});}}function getEndUser(_0x441eae,_0x5619a9,_0x2f635f){logger[_0x488a('0xc')](_0x488a('0x25'),_0x2f635f);return request({'uri':util[_0x488a('0xe')](_0x488a('0x1c'),_0x441eae[_0x488a('0x10')]),'qs':{'query':util[_0x488a('0xe')]('type:user\x20role:end-user\x20phone:%s',_0x2f635f)}})[_0x488a('0x18')](function(_0x530fa5){var _0x3dbba9;if(_0x530fa5[_0x488a('0x20')][_0x488a('0x26')]){_0x530fa5[_0x488a('0x20')]=_[_0x488a('0x27')](_0x530fa5['results'],{'suspended':![],'role':_0x488a('0x28')});if(_0x530fa5['results']['length']){_0x3dbba9=_[_0x488a('0x29')](_0x530fa5[_0x488a('0x20')]);}}if(_0x3dbba9){logger[_0x488a('0xc')]('Enduser\x20found!');return _0x3dbba9;}else{logger['info'](_0x488a('0x2a'));return request({'uri':util['format'](_0x488a('0x2b'),_0x441eae[_0x488a('0x10')]),'method':_0x488a('0x11'),'body':{'user':{'role':_0x488a('0x28'),'name':util[_0x488a('0xe')](_0x488a('0x2c'),_0x5619a9||_0x2f635f),'phone':_0x2f635f}}})[_0x488a('0x18')](function(_0x45f909){logger[_0x488a('0xc')](_0x488a('0x2d'));return _0x45f909[_0x488a('0x22')];});}});}function getAuth(_0x25ea71){var _0x3b77f6;if(_0x25ea71[_0x488a('0x2e')]===_0x488a('0x2f')){_0x3b77f6=util[_0x488a('0xe')](_0x488a('0x30'),_0x25ea71[_0x488a('0x31')],_0x25ea71[_0x488a('0x2f')]);}else if(_0x25ea71[_0x488a('0x2e')]==='token'){_0x3b77f6=util[_0x488a('0xe')](_0x488a('0x32'),_0x25ea71['username'],_0x25ea71[_0x488a('0x33')]);}return util[_0x488a('0xe')]('Basic\x20%s',new Buffer(_0x3b77f6)[_0x488a('0x34')]('base64'));}function request(_0x613928){logger['debug'](_0x488a('0x35'),JSON['stringify'](_0x613928));return rp(_['defaults'](_0x613928,{'method':_0x488a('0x36'),'headers':headers,'json':!![]}));}function getTags(_0x339b97,_0x422fa1){var _0x130d95=[];if(_0x339b97&&_0x339b97[_0x488a('0x26')]>0x0){_0x130d95=_[_0x488a('0x37')](_0x339b97,_0x422fa1);}return _0x130d95;}function getCustomFields(_0x23acb2,_0x55e33f){var _0x126f49=[];var _0x466b0b={'custom_fields':[]};if(_0x23acb2[_0x488a('0x26')]>0x0){_['forEach'](_0x23acb2,function(_0x48d30d){if(_[_0x488a('0x38')]([_0x488a('0x39'),_0x488a('0x3a')],_0x48d30d[_0x488a('0x3b')])&&_0x48d30d[_0x488a('0x3c')]&&!_0x48d30d[_0x488a('0x3d')]){_0x466b0b[_0x48d30d[_0x488a('0x3c')][_0x488a('0x3e')]()]=_0x48d30d[_0x488a('0x3f')][_0x488a('0x34')]();}else if(_[_0x488a('0x38')]([_0x488a('0x39'),_0x488a('0x3a')],_0x48d30d['type'])&&_0x48d30d[_0x488a('0x40')]&&_0x48d30d[_0x488a('0x3d')]){_0x466b0b['custom_fields'][_0x488a('0x41')]({'id':_0x48d30d[_0x488a('0x40')],'value':_0x48d30d[_0x488a('0x3f')][_0x488a('0x34')]()});}else if(_0x48d30d[_0x488a('0x3b')]===_0x488a('0x42')&&_0x48d30d[_0x488a('0x43')]&&_0x48d30d[_0x488a('0x40')]&&_0x48d30d[_0x488a('0x3d')]){_0x55e33f[_0x48d30d[_0x488a('0x43')]]&&_0x466b0b[_0x488a('0x44')]['push']({'id':_0x48d30d[_0x488a('0x40')],'value':_0x55e33f[_0x48d30d[_0x488a('0x43')]][_0x488a('0x34')]()});}else if(_0x48d30d[_0x488a('0x3b')]==='customVariable'&&_0x48d30d['Variable']&&_0x48d30d[_0x488a('0x45')][_0x488a('0x46')]&&_0x48d30d[_0x488a('0x40')]&&_0x48d30d[_0x488a('0x3d')]){_0x55e33f[_0x48d30d[_0x488a('0x45')][_0x488a('0x46')][_0x488a('0x3e')]()]&&_0x466b0b['custom_fields']['push']({'id':_0x48d30d[_0x488a('0x40')],'value':_0x55e33f[_0x48d30d[_0x488a('0x45')][_0x488a('0x46')][_0x488a('0x3e')]()][_0x488a('0x34')]()});}});}return _0x466b0b;}exports[_0x488a('0x47')]=function(_0x388ac1,_0x2b0380,_0x527672,_0x7c7cb0,_0x1b60c1,_0x3a8dbb){var _0x1fea69,_0x12ffc6;_0x3a8dbb['remoteUri']=intUtil[_0x488a('0x48')](_0x3a8dbb['remoteUri']);_0x3a8dbb[_0x488a('0x49')]=intUtil[_0x488a('0x48')](_0x3a8dbb[_0x488a('0x49')]);if(_0x1b60c1&&_0x1b60c1[_0x488a('0x4a')]){logger[_0x488a('0xc')](_0x488a('0x4b'),'Recording\x20is\x20enabled!');_0x2b0380[_0x488a('0x4c')]=util['format'](_0x488a('0x4d'),_0x3a8dbb[_0x488a('0x49')],_0x2b0380[_0x488a('0x4e')],md5(_0x2b0380['uniqueid']));}else{_0x2b0380['recordingURL']='';}headers[_0x488a('0x4f')]=getAuth(_0x3a8dbb);return getUser(_0x3a8dbb,_0x7c7cb0[_0x488a('0x50')])[_0x488a('0x18')](function(_0x2069e4){_0x1fea69=_0x2069e4;logger['info']('The\x20User\x20ID\x20is:',_0x1fea69['id']);return getEndUser(_0x3a8dbb,_0x2b0380[_0x488a('0x51')],_0x2b0380[_0x488a('0x52')]);})['then'](function(_0x15bf06){_0x12ffc6=_0x15bf06;logger[_0x488a('0xc')]('The\x20Enduser\x20ID\x20is:',_0x12ffc6['id']);return getTicket(_0x3a8dbb,_0x1fea69,_0x12ffc6,_0x527672,_0x2b0380);})[_0x488a('0x18')](function(_0x3a19c9){if(_0x3a19c9){logger[_0x488a('0xc')](_0x488a('0x53'),_0x3a19c9['id']);switch(_0x3a8dbb['type']){case _0x488a('0x54'):logger[_0x488a('0xc')](_0x488a('0x4b'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util['format'](_0x488a('0x55'),_0x3a8dbb[_0x488a('0x10')],_0x1fea69['id'],_0x3a19c9['id']),'method':_0x488a('0x11')});case _0x488a('0x56'):logger['info'](_0x488a('0x4b'),_0x488a('0x57'));emit(util['format'](_0x488a('0x58'),_0x7c7cb0[_0x488a('0x46')]),_0x488a('0x59'),{'uri':util['format']('%s/agent/tickets/%s',_0x3a8dbb[_0x488a('0x10')][_0x488a('0x5a')](_0x488a('0x5b'),''),_0x3a19c9['id'])});break;default:logger[_0x488a('0x5c')]('[QUEUE]',_0x488a('0x5d'));}}})[_0x488a('0x5e')](function(_0x5ac111){logger[_0x488a('0x5c')](_0x488a('0x5f'),util['inspect'](_0x5ac111,{'showHidden':!![],'depth':null}));});};exports[_0x488a('0x60')]=function(_0x5d2856,_0x109f8d,_0x46e9c9,_0x5a91ae,_0x2cd4e1,_0x137460,_0x66b6c1){var _0x36f31b,_0x49ad6b;_0x137460[_0x488a('0x10')]=intUtil[_0x488a('0x48')](_0x137460[_0x488a('0x10')]);_0x137460[_0x488a('0x49')]=intUtil['stripTrailingSlash'](_0x137460[_0x488a('0x49')]);if(_0x66b6c1&&_0x66b6c1[_0x488a('0x61')]&&_0x66b6c1[_0x488a('0x61')]!==_0x488a('0x62')){logger[_0x488a('0xc')](_0x488a('0x63'),_0x488a('0x64'));_0x109f8d[_0x488a('0x4c')]=util[_0x488a('0xe')](_0x488a('0x4d'),_0x137460['serverUrl'],_0x109f8d[_0x488a('0x4e')],md5(_0x109f8d['uniqueid']));}headers[_0x488a('0x4f')]=getAuth(_0x137460);return getUser(_0x137460,_0x5a91ae['email'])['then'](function(_0x5c0571){_0x36f31b=_0x5c0571;logger[_0x488a('0xc')](_0x488a('0x65'),_0x36f31b['id']);return getEndUser(_0x137460,_0x109f8d[_0x488a('0x66')],_0x109f8d[_0x488a('0x67')]);})[_0x488a('0x18')](function(_0x23fdd8){_0x49ad6b=_0x23fdd8;logger[_0x488a('0xc')](_0x488a('0x68'),_0x49ad6b['id']);return getTicket(_0x137460,_0x36f31b,_0x49ad6b,_0x46e9c9,_0x109f8d);})['then'](function(_0x1ecfc1){if(_0x1ecfc1){logger[_0x488a('0xc')]('The\x20Ticket\x20ID\x20is:',_0x1ecfc1['id']);switch(_0x137460[_0x488a('0x3b')]){case'integrationTab':logger[_0x488a('0xc')]('[OUTBOUND]','Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x488a('0xe')](_0x488a('0x55'),_0x137460[_0x488a('0x10')],_0x36f31b['id'],_0x1ecfc1['id']),'method':_0x488a('0x11')});case'newTab':logger[_0x488a('0xc')]('[OUTBOUND]',_0x488a('0x57'));emit(util[_0x488a('0xe')]('user:%s',_0x5a91ae[_0x488a('0x46')]),_0x488a('0x59'),{'uri':util[_0x488a('0xe')](_0x488a('0x69'),_0x137460[_0x488a('0x10')][_0x488a('0x5a')](_0x488a('0x5b'),''),_0x1ecfc1['id'])});break;default:logger[_0x488a('0x5c')](_0x488a('0x63'),_0x488a('0x5d'));}}})[_0x488a('0x5e')](function(_0x34316a){logger['error'](_0x488a('0x6a'),util[_0x488a('0x6b')](_0x34316a,{'showHidden':!![],'depth':null}));});};exports[_0x488a('0x6c')]=function(_0xbb66bd,_0x3ed7f0,_0x3dfcc4,_0x356bf1,_0x48e70b,_0x16b0e6){var _0x509f2a,_0x4fa1d1;_0x16b0e6[_0x488a('0x10')]=intUtil[_0x488a('0x48')](_0x16b0e6['remoteUri']);_0x16b0e6['serverUrl']=intUtil[_0x488a('0x48')](_0x16b0e6[_0x488a('0x49')]);if(_0x48e70b&&_0x48e70b['monitor_format']){logger[_0x488a('0xc')]('['+_0x3ed7f0['lastevent'][_0x488a('0x6d')]()+']',_0x488a('0x64'));_0x3ed7f0[_0x488a('0x4c')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x16b0e6[_0x488a('0x49')],_0x3ed7f0['uniqueid'],md5(_0x3ed7f0['uniqueid']));}else{_0x3ed7f0[_0x488a('0x4c')]='';}headers[_0x488a('0x4f')]=getAuth(_0x16b0e6);return getUser(_0x16b0e6)[_0x488a('0x18')](function(_0x3094c4){_0x509f2a=_0x3094c4;logger[_0x488a('0xc')](_0x488a('0x65'),_0x509f2a['id']);return getEndUser(_0x16b0e6,_0x3ed7f0[_0x488a('0x51')],_0x3ed7f0[_0x488a('0x52')]);})[_0x488a('0x18')](function(_0x47c565){_0x4fa1d1=_0x47c565;logger[_0x488a('0xc')]('The\x20Enduser\x20ID\x20is:',_0x4fa1d1['id']);return getTicket(_0x16b0e6,_0x509f2a,_0x4fa1d1,_0x3dfcc4,_0x3ed7f0);})['then'](function(_0x2b615b){if(_0x2b615b){logger['info']('The\x20Ticket\x20ID\x20is:',_0x2b615b['id']);}})[_0x488a('0x5e')](function(_0x2b6a96){logger[_0x488a('0x5c')]('['+_0x3ed7f0['lastevent'][_0x488a('0x6d')]()+']'+_0x488a('0x6e'),util['inspect'](_0x2b6a96,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x6d4c=['./util','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','info','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','Tags','getString','Subjects','Descriptions','then','ticket','validateEmail','Getting\x20agent\x20with\x20email','remoteUri','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','results','agent','Admin\x20account\x20selected.','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user','Searching\x20enduser\x20with\x20phone','%s/search.json','length','filter','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','end-user','Enduser\x20created.','authType','password','token','%s/token:%s','username','Basic\x20%s','base64','debug','[HTTP]','stringify','map','picklist','type','nameField','customField','toLowerCase','includes','string','idField','push','toString','variableName','custom_fields','Variable','name','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','email','destcalleridname','destcalleridnum','[OUTBOUND]','trigger:browser:url','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','unmanaged','lastevent','toUpperCase','request-promise','md5','util','ioredis'];(function(_0x7ceeac,_0x1c9973){var _0x330ac0=function(_0x54e645){while(--_0x54e645){_0x7ceeac['push'](_0x7ceeac['shift']());}};_0x330ac0(++_0x1c9973);}(_0x6d4c,0x1a8));var _0xc6d4=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x6d4c[_0x3dd15e];return _0x231fd0;};'use strict';var _=require('lodash');var rp=require(_0xc6d4('0x0'));var md5=require(_0xc6d4('0x1'));var util=require(_0xc6d4('0x2'));var Redis=require(_0xc6d4('0x3'));var intUtil=require(_0xc6d4('0x4'));var config=require('../../../../config/environment');var logger=require(_0xc6d4('0x5'))(_0xc6d4('0x6'));config[_0xc6d4('0x7')]=_[_0xc6d4('0x8')](config[_0xc6d4('0x7')],{'host':_0xc6d4('0x9'),'port':0x18eb});var io=require(_0xc6d4('0xa'))(new Redis(config[_0xc6d4('0x7')]));function emit(_0x41d457,_0xe327e9,_0x418022){io['to'](_0x41d457)['emit'](_0xe327e9,_0x418022);}var headers={'Content-Type':'application/json','Accept':'application/json'};function getTicket(_0x50c588,_0x5b7f85,_0x5d174c,_0x204acb,_0x2fa2e0){logger[_0xc6d4('0xb')](_0xc6d4('0xc'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0xe'),_0x50c588['remoteUri']),'method':_0xc6d4('0xf'),'body':{'ticket':_['merge']({'requester_id':_0x5d174c['id'],'submitter_id':_0x5b7f85?_0x5b7f85['id']:undefined,'assignee_id':_0x5b7f85?_0x5b7f85['id']:undefined,'tags':getTags(_0x204acb[_0xc6d4('0x10')],'name'),'subject':intUtil[_0xc6d4('0x11')](_0x204acb[_0xc6d4('0x12')],_0x2fa2e0,'\x20'),'description':intUtil[_0xc6d4('0x11')](_0x204acb[_0xc6d4('0x13')],_0x2fa2e0,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x204acb[_0xc6d4('0x13')],_0x2fa2e0,'\x0a')}},getCustomFields(_0x204acb['Fields'],_0x2fa2e0))}})[_0xc6d4('0x14')](function(_0x59c798){logger[_0xc6d4('0xb')]('Ticket\x20created!');return _0x59c798[_0xc6d4('0x15')];});}function getUser(_0x313ac1,_0x1ae2a6){if(intUtil[_0xc6d4('0x16')](_0x1ae2a6)){logger[_0xc6d4('0xb')](_0xc6d4('0x17'),_0x1ae2a6);return request({'uri':util[_0xc6d4('0xd')]('%s/search.json',_0x313ac1[_0xc6d4('0x18')]),'qs':{'query':util[_0xc6d4('0xd')](_0xc6d4('0x19'),_0x1ae2a6)}})['then'](function(_0x273f8b){if(_0x273f8b[_0xc6d4('0x1a')]){logger[_0xc6d4('0xb')](_0xc6d4('0x1b'));return _[_0xc6d4('0x1c')](_0x273f8b[_0xc6d4('0x1d')],{'email':_0x1ae2a6,'role':_0xc6d4('0x1e')});}else{logger[_0xc6d4('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xc6d4('0xd')]('%s/users/me.json',_0x313ac1['remoteUri'])})[_0xc6d4('0x14')](function(_0x52619f){logger[_0xc6d4('0xb')](_0xc6d4('0x1f'));return _0x52619f['user'];});}});}else{logger[_0xc6d4('0xb')](_0xc6d4('0x20'));return request({'uri':util['format'](_0xc6d4('0x21'),_0x313ac1[_0xc6d4('0x18')])})['then'](function(_0x27c9ec){logger[_0xc6d4('0xb')](_0xc6d4('0x1f'));return _0x27c9ec[_0xc6d4('0x22')];});}}function getEndUser(_0x105949,_0x5eb2d8,_0xad9a3f){logger['info'](_0xc6d4('0x23'),_0xad9a3f);return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x24'),_0x105949[_0xc6d4('0x18')]),'qs':{'query':util[_0xc6d4('0xd')]('type:user\x20role:end-user\x20phone:%s',_0xad9a3f)}})[_0xc6d4('0x14')](function(_0x5ea640){var _0x209c67;if(_0x5ea640[_0xc6d4('0x1d')][_0xc6d4('0x25')]){_0x5ea640[_0xc6d4('0x1d')]=_[_0xc6d4('0x26')](_0x5ea640[_0xc6d4('0x1d')],{'suspended':![],'role':'end-user'});if(_0x5ea640[_0xc6d4('0x1d')][_0xc6d4('0x25')]){_0x209c67=_[_0xc6d4('0x27')](_0x5ea640[_0xc6d4('0x1d')]);}}if(_0x209c67){logger[_0xc6d4('0xb')](_0xc6d4('0x28'));return _0x209c67;}else{logger['info'](_0xc6d4('0x29'));return request({'uri':util[_0xc6d4('0xd')]('%s/users.json',_0x105949[_0xc6d4('0x18')]),'method':_0xc6d4('0xf'),'body':{'user':{'role':_0xc6d4('0x2a'),'name':util[_0xc6d4('0xd')]('Caller\x20-\x20%s',_0x5eb2d8||_0xad9a3f),'phone':_0xad9a3f}}})[_0xc6d4('0x14')](function(_0x5a265d){logger[_0xc6d4('0xb')](_0xc6d4('0x2b'));return _0x5a265d['user'];});}});}function getAuth(_0x3cef98){var _0x3d46b5;if(_0x3cef98[_0xc6d4('0x2c')]===_0xc6d4('0x2d')){_0x3d46b5=util[_0xc6d4('0xd')]('%s:%s',_0x3cef98['username'],_0x3cef98[_0xc6d4('0x2d')]);}else if(_0x3cef98[_0xc6d4('0x2c')]===_0xc6d4('0x2e')){_0x3d46b5=util[_0xc6d4('0xd')](_0xc6d4('0x2f'),_0x3cef98[_0xc6d4('0x30')],_0x3cef98[_0xc6d4('0x2e')]);}return util['format'](_0xc6d4('0x31'),new Buffer(_0x3d46b5)['toString'](_0xc6d4('0x32')));}function request(_0x1278de){logger[_0xc6d4('0x33')](_0xc6d4('0x34'),JSON[_0xc6d4('0x35')](_0x1278de));return rp(_[_0xc6d4('0x8')](_0x1278de,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x4c9b8d,_0x5b60fe){var _0x41923b=[];if(_0x4c9b8d&&_0x4c9b8d[_0xc6d4('0x25')]>0x0){_0x41923b=_[_0xc6d4('0x36')](_0x4c9b8d,_0x5b60fe);}return _0x41923b;}function getCustomFields(_0x15e194,_0x1011ac){var _0x298dbc=[];var _0x4762e0={'custom_fields':[]};if(_0x15e194['length']>0x0){_['forEach'](_0x15e194,function(_0x12ef96){if(_['includes'](['string',_0xc6d4('0x37')],_0x12ef96[_0xc6d4('0x38')])&&_0x12ef96[_0xc6d4('0x39')]&&!_0x12ef96[_0xc6d4('0x3a')]){_0x4762e0[_0x12ef96[_0xc6d4('0x39')][_0xc6d4('0x3b')]()]=_0x12ef96['content']['toString']();}else if(_[_0xc6d4('0x3c')]([_0xc6d4('0x3d'),'picklist'],_0x12ef96[_0xc6d4('0x38')])&&_0x12ef96[_0xc6d4('0x3e')]&&_0x12ef96['customField']){_0x4762e0['custom_fields'][_0xc6d4('0x3f')]({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x12ef96['content'][_0xc6d4('0x40')]()});}else if(_0x12ef96[_0xc6d4('0x38')]==='variable'&&_0x12ef96[_0xc6d4('0x41')]&&_0x12ef96[_0xc6d4('0x3e')]&&_0x12ef96[_0xc6d4('0x3a')]){_0x1011ac[_0x12ef96[_0xc6d4('0x41')]]&&_0x4762e0[_0xc6d4('0x42')][_0xc6d4('0x3f')]({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x1011ac[_0x12ef96[_0xc6d4('0x41')]][_0xc6d4('0x40')]()});}else if(_0x12ef96[_0xc6d4('0x38')]==='customVariable'&&_0x12ef96[_0xc6d4('0x43')]&&_0x12ef96[_0xc6d4('0x43')][_0xc6d4('0x44')]&&_0x12ef96['idField']&&_0x12ef96[_0xc6d4('0x3a')]){_0x1011ac[_0x12ef96['Variable'][_0xc6d4('0x44')][_0xc6d4('0x3b')]()]&&_0x4762e0[_0xc6d4('0x42')]['push']({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x1011ac[_0x12ef96[_0xc6d4('0x43')][_0xc6d4('0x44')]['toLowerCase']()][_0xc6d4('0x40')]()});}});}return _0x4762e0;}exports['queue']=function(_0x14b9a6,_0x21d111,_0x5bdeec,_0x4838cc,_0x2629c4,_0x54f6f4){var _0x35efa5,_0x5b50c2;_0x54f6f4[_0xc6d4('0x18')]=intUtil['stripTrailingSlash'](_0x54f6f4[_0xc6d4('0x18')]);_0x54f6f4['serverUrl']=intUtil[_0xc6d4('0x45')](_0x54f6f4[_0xc6d4('0x46')]);if(_0x2629c4&&_0x2629c4[_0xc6d4('0x47')]){logger[_0xc6d4('0xb')](_0xc6d4('0x48'),_0xc6d4('0x49'));_0x21d111[_0xc6d4('0x4a')]=util['format'](_0xc6d4('0x4b'),_0x54f6f4[_0xc6d4('0x46')],_0x21d111[_0xc6d4('0x4c')],md5(_0x21d111[_0xc6d4('0x4c')]));}else{_0x21d111['recordingURL']='';}headers[_0xc6d4('0x4d')]=getAuth(_0x54f6f4);return getUser(_0x54f6f4,_0x4838cc['email'])[_0xc6d4('0x14')](function(_0x51f0dd){_0x35efa5=_0x51f0dd;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x35efa5['id']);return getEndUser(_0x54f6f4,_0x21d111[_0xc6d4('0x4f')],_0x21d111[_0xc6d4('0x50')]);})[_0xc6d4('0x14')](function(_0x5c0777){_0x5b50c2=_0x5c0777;logger[_0xc6d4('0xb')](_0xc6d4('0x51'),_0x5b50c2['id']);return getTicket(_0x54f6f4,_0x35efa5,_0x5b50c2,_0x5bdeec,_0x21d111);})[_0xc6d4('0x14')](function(_0x5fb36b){if(_0x5fb36b){logger[_0xc6d4('0xb')](_0xc6d4('0x52'),_0x5fb36b['id']);switch(_0x54f6f4['type']){case _0xc6d4('0x53'):logger['info'](_0xc6d4('0x48'),_0xc6d4('0x54'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x55'),_0x54f6f4['remoteUri'],_0x35efa5['id'],_0x5fb36b['id']),'method':_0xc6d4('0xf')});case _0xc6d4('0x56'):logger['info'](_0xc6d4('0x48'),_0xc6d4('0x57'));emit(util['format'](_0xc6d4('0x58'),_0x4838cc[_0xc6d4('0x44')]),'trigger:browser:url',{'uri':util['format'](_0xc6d4('0x59'),_0x54f6f4['remoteUri'][_0xc6d4('0x5a')](_0xc6d4('0x5b'),''),_0x5fb36b['id'])});break;default:logger[_0xc6d4('0x5c')](_0xc6d4('0x48'),_0xc6d4('0x5d'));}}})[_0xc6d4('0x5e')](function(_0xf0259f){logger['error'](_0xc6d4('0x5f'),util['inspect'](_0xf0259f,{'showHidden':!![],'depth':null}));});};exports[_0xc6d4('0x60')]=function(_0x258279,_0x108e78,_0x2e7560,_0x41f4a5,_0xb90d17,_0x4d981f,_0x476e2b){var _0x40556d,_0x425f56;_0x4d981f[_0xc6d4('0x18')]=intUtil[_0xc6d4('0x45')](_0x4d981f[_0xc6d4('0x18')]);_0x4d981f[_0xc6d4('0x46')]=intUtil['stripTrailingSlash'](_0x4d981f[_0xc6d4('0x46')]);if(_0x476e2b&&_0x476e2b['recordingFormat']&&_0x476e2b['recordingFormat']!=='none'){logger[_0xc6d4('0xb')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x108e78[_0xc6d4('0x4a')]=util[_0xc6d4('0xd')](_0xc6d4('0x4b'),_0x4d981f['serverUrl'],_0x108e78[_0xc6d4('0x4c')],md5(_0x108e78['uniqueid']));}headers[_0xc6d4('0x4d')]=getAuth(_0x4d981f);return getUser(_0x4d981f,_0x41f4a5[_0xc6d4('0x61')])['then'](function(_0x459687){_0x40556d=_0x459687;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x40556d['id']);return getEndUser(_0x4d981f,_0x108e78[_0xc6d4('0x62')],_0x108e78[_0xc6d4('0x63')]);})['then'](function(_0x1b3803){_0x425f56=_0x1b3803;logger['info'](_0xc6d4('0x51'),_0x425f56['id']);return getTicket(_0x4d981f,_0x40556d,_0x425f56,_0x2e7560,_0x108e78);})['then'](function(_0xf4cf9c){if(_0xf4cf9c){logger[_0xc6d4('0xb')](_0xc6d4('0x52'),_0xf4cf9c['id']);switch(_0x4d981f[_0xc6d4('0x38')]){case _0xc6d4('0x53'):logger[_0xc6d4('0xb')](_0xc6d4('0x64'),_0xc6d4('0x54'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x55'),_0x4d981f[_0xc6d4('0x18')],_0x40556d['id'],_0xf4cf9c['id']),'method':_0xc6d4('0xf')});case _0xc6d4('0x56'):logger['info'](_0xc6d4('0x64'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xc6d4('0xd')](_0xc6d4('0x58'),_0x41f4a5[_0xc6d4('0x44')]),_0xc6d4('0x65'),{'uri':util[_0xc6d4('0xd')](_0xc6d4('0x59'),_0x4d981f[_0xc6d4('0x18')][_0xc6d4('0x5a')]('/api/v2',''),_0xf4cf9c['id'])});break;default:logger[_0xc6d4('0x5c')](_0xc6d4('0x64'),_0xc6d4('0x5d'));}}})[_0xc6d4('0x5e')](function(_0x16c130){logger['error'](_0xc6d4('0x66'),util[_0xc6d4('0x67')](_0x16c130,{'showHidden':!![],'depth':null}));});};exports[_0xc6d4('0x68')]=function(_0x19df25,_0x5c3831,_0x50f238,_0x2763c5,_0x3fc476,_0x5c7838){var _0x3427cb,_0x3b3f4d;_0x5c7838[_0xc6d4('0x18')]=intUtil[_0xc6d4('0x45')](_0x5c7838[_0xc6d4('0x18')]);_0x5c7838[_0xc6d4('0x46')]=intUtil[_0xc6d4('0x45')](_0x5c7838['serverUrl']);if(_0x3fc476&&_0x3fc476['monitor_format']){logger['info']('['+_0x5c3831[_0xc6d4('0x69')][_0xc6d4('0x6a')]()+']',_0xc6d4('0x49'));_0x5c3831[_0xc6d4('0x4a')]=util[_0xc6d4('0xd')](_0xc6d4('0x4b'),_0x5c7838['serverUrl'],_0x5c3831[_0xc6d4('0x4c')],md5(_0x5c3831[_0xc6d4('0x4c')]));}else{_0x5c3831[_0xc6d4('0x4a')]='';}headers['Authorization']=getAuth(_0x5c7838);return getUser(_0x5c7838)[_0xc6d4('0x14')](function(_0x452d53){_0x3427cb=_0x452d53;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x3427cb['id']);return getEndUser(_0x5c7838,_0x5c3831[_0xc6d4('0x4f')],_0x5c3831[_0xc6d4('0x50')]);})[_0xc6d4('0x14')](function(_0x1221bb){_0x3b3f4d=_0x1221bb;logger[_0xc6d4('0xb')](_0xc6d4('0x51'),_0x3b3f4d['id']);return getTicket(_0x5c7838,_0x3427cb,_0x3b3f4d,_0x50f238,_0x5c3831);})[_0xc6d4('0x14')](function(_0x57d1b1){if(_0x57d1b1){logger[_0xc6d4('0xb')]('The\x20Ticket\x20ID\x20is:',_0x57d1b1['id']);}})[_0xc6d4('0x5e')](function(_0x2e5710){logger['error']('['+_0x5c3831[_0xc6d4('0x69')]['toUpperCase']()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0xc6d4('0x67')](_0x2e5710,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff