// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x0965=['results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','filter','end-user','length','first','%s/users.json','Enduser\x20created.','authType','password','username','token','%s/token:%s','Basic\x20%s','base64','debug','[HTTP]','stringify','defaults','GET','map','forEach','includes','string','type','nameField','toLowerCase','content','picklist','idField','customField','custom_fields','toString','variableName','push','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','inspect','outbound','recordingFormat','none','[OUTBOUND]','destcalleridname','trigger:browser:url','lastevent','toUpperCase','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','calleridname','request-promise','util','ioredis','../../../../config/environment','redis','emit','application/json','info','Creating\x20new\x20ticket...','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','format','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find'];(function(_0x3f6e68,_0x53142a){var _0x234f16=function(_0x4e3b50){while(--_0x4e3b50){_0x3f6e68['push'](_0x3f6e68['shift']());}};_0x234f16(++_0x53142a);}(_0x0965,0xb4));var _0x5096=function(_0x16037f,_0x375f3b){_0x16037f=_0x16037f-0x0;var _0x569806=_0x0965[_0x16037f];return _0x569806;};'use strict';var _=require('lodash');var rp=require(_0x5096('0x0'));var md5=require('md5');var util=require(_0x5096('0x1'));var Redis=require(_0x5096('0x2'));var intUtil=require('./util');var config=require(_0x5096('0x3'));var logger=require('../../../../config/logger')('zendesk');config[_0x5096('0x4')]=_['defaults'](config[_0x5096('0x4')],{'host':'localhost','port':0x18eb});var io=require('socket.io-emitter')(new Redis(config['redis']));function emit(_0x842dcd,_0x195660,_0x50bfea){io['to'](_0x842dcd)[_0x5096('0x5')](_0x195660,_0x50bfea);}var headers={'Content-Type':_0x5096('0x6'),'Accept':'application/json'};function getTicket(_0xd697d6,_0x5f311f,_0x3a8812,_0x55facb,_0xb65175){logger[_0x5096('0x7')](_0x5096('0x8'));return request({'uri':util['format'](_0x5096('0x9'),_0xd697d6[_0x5096('0xa')]),'method':_0x5096('0xb'),'body':{'ticket':_[_0x5096('0xc')]({'requester_id':_0x3a8812['id'],'submitter_id':_0x5f311f?_0x5f311f['id']:undefined,'assignee_id':_0x5f311f?_0x5f311f['id']:undefined,'tags':getTags(_0x55facb[_0x5096('0xd')],_0x5096('0xe')),'subject':intUtil[_0x5096('0xf')](_0x55facb[_0x5096('0x10')],_0xb65175,'\x20'),'description':intUtil[_0x5096('0xf')](_0x55facb['Descriptions'],_0xb65175,'\x0a'),'comment':{'public':![],'body':intUtil[_0x5096('0xf')](_0x55facb[_0x5096('0x11')],_0xb65175,'\x0a')}},getCustomFields(_0x55facb['Fields'],_0xb65175))}})[_0x5096('0x12')](function(_0x1231de){logger['info'](_0x5096('0x13'));return _0x1231de[_0x5096('0x14')];});}function getUser(_0x212ecd,_0x1123fe){if(intUtil[_0x5096('0x15')](_0x1123fe)){logger[_0x5096('0x7')](_0x5096('0x16'),_0x1123fe);return request({'uri':util[_0x5096('0x17')]('%s/search.json',_0x212ecd[_0x5096('0xa')]),'qs':{'query':util[_0x5096('0x17')](_0x5096('0x18'),_0x1123fe)}})[_0x5096('0x12')](function(_0x5b1a42){if(_0x5b1a42[_0x5096('0x19')]){logger[_0x5096('0x7')](_0x5096('0x1a'));return _[_0x5096('0x1b')](_0x5b1a42[_0x5096('0x1c')],{'email':_0x1123fe,'role':'agent'});}else{logger['info'](_0x5096('0x1d'));return request({'uri':util[_0x5096('0x17')](_0x5096('0x1e'),_0x212ecd[_0x5096('0xa')])})[_0x5096('0x12')](function(_0x737cbe){logger['info'](_0x5096('0x1f'));return _0x737cbe['user'];});}});}else{logger['info']('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0x5096('0x17')](_0x5096('0x1e'),_0x212ecd[_0x5096('0xa')])})[_0x5096('0x12')](function(_0x4c098f){logger['info'](_0x5096('0x1f'));return _0x4c098f[_0x5096('0x20')];});}}function getEndUser(_0xb8bb82,_0x395dea,_0x64207f){logger[_0x5096('0x7')](_0x5096('0x21'),_0x64207f);return request({'uri':util[_0x5096('0x17')]('%s/search.json',_0xb8bb82[_0x5096('0xa')]),'qs':{'query':util[_0x5096('0x17')]('type:user\x20role:end-user\x20phone:%s',_0x64207f)}})['then'](function(_0xa715e1){var _0xeb230e;if(_0xa715e1[_0x5096('0x1c')]['length']){_0xa715e1[_0x5096('0x1c')]=_[_0x5096('0x22')](_0xa715e1[_0x5096('0x1c')],{'suspended':![],'role':_0x5096('0x23')});if(_0xa715e1[_0x5096('0x1c')][_0x5096('0x24')]){_0xeb230e=_[_0x5096('0x25')](_0xa715e1[_0x5096('0x1c')]);}}if(_0xeb230e){logger[_0x5096('0x7')]('Enduser\x20found!');return _0xeb230e;}else{logger[_0x5096('0x7')]('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x5096('0x17')](_0x5096('0x26'),_0xb8bb82['remoteUri']),'method':_0x5096('0xb'),'body':{'user':{'role':_0x5096('0x23'),'name':util[_0x5096('0x17')]('Caller\x20-\x20%s',_0x395dea||_0x64207f),'phone':_0x64207f}}})['then'](function(_0x2b1a2a){logger['info'](_0x5096('0x27'));return _0x2b1a2a['user'];});}});}function getAuth(_0x3185c9){var _0x158e1b;if(_0x3185c9[_0x5096('0x28')]===_0x5096('0x29')){_0x158e1b=util[_0x5096('0x17')]('%s:%s',_0x3185c9[_0x5096('0x2a')],_0x3185c9[_0x5096('0x29')]);}else if(_0x3185c9[_0x5096('0x28')]===_0x5096('0x2b')){_0x158e1b=util[_0x5096('0x17')](_0x5096('0x2c'),_0x3185c9[_0x5096('0x2a')],_0x3185c9[_0x5096('0x2b')]);}return util[_0x5096('0x17')](_0x5096('0x2d'),new Buffer(_0x158e1b)['toString'](_0x5096('0x2e')));}function request(_0x487fca){logger[_0x5096('0x2f')](_0x5096('0x30'),JSON[_0x5096('0x31')](_0x487fca));return rp(_[_0x5096('0x32')](_0x487fca,{'method':_0x5096('0x33'),'headers':headers,'json':!![]}));}function getTags(_0x57a45d,_0x2836fe){var _0x4088b1=[];if(_0x57a45d&&_0x57a45d[_0x5096('0x24')]>0x0){_0x4088b1=_[_0x5096('0x34')](_0x57a45d,_0x2836fe);}return _0x4088b1;}function getCustomFields(_0x3a2c24,_0x1fa1a0){var _0x3109f8=[];var _0x2b5fe5={'custom_fields':[]};if(_0x3a2c24[_0x5096('0x24')]>0x0){_[_0x5096('0x35')](_0x3a2c24,function(_0x20c87b){if(_[_0x5096('0x36')]([_0x5096('0x37'),'picklist'],_0x20c87b[_0x5096('0x38')])&&_0x20c87b[_0x5096('0x39')]&&!_0x20c87b['customField']){_0x2b5fe5[_0x20c87b[_0x5096('0x39')][_0x5096('0x3a')]()]=_0x20c87b[_0x5096('0x3b')]['toString']();}else if(_['includes']([_0x5096('0x37'),_0x5096('0x3c')],_0x20c87b[_0x5096('0x38')])&&_0x20c87b[_0x5096('0x3d')]&&_0x20c87b[_0x5096('0x3e')]){_0x2b5fe5[_0x5096('0x3f')]['push']({'id':_0x20c87b['idField'],'value':_0x20c87b[_0x5096('0x3b')][_0x5096('0x40')]()});}else if(_0x20c87b[_0x5096('0x38')]==='variable'&&_0x20c87b[_0x5096('0x41')]&&_0x20c87b[_0x5096('0x3d')]&&_0x20c87b[_0x5096('0x3e')]){_0x1fa1a0[_0x20c87b['variableName']]&&_0x2b5fe5[_0x5096('0x3f')][_0x5096('0x42')]({'id':_0x20c87b['idField'],'value':_0x1fa1a0[_0x20c87b[_0x5096('0x41')]]['toString']()});}else if(_0x20c87b[_0x5096('0x38')]===_0x5096('0x43')&&_0x20c87b[_0x5096('0x44')]&&_0x20c87b[_0x5096('0x44')][_0x5096('0xe')]&&_0x20c87b['idField']&&_0x20c87b[_0x5096('0x3e')]){_0x1fa1a0[_0x20c87b[_0x5096('0x44')][_0x5096('0xe')][_0x5096('0x3a')]()]&&_0x2b5fe5[_0x5096('0x3f')][_0x5096('0x42')]({'id':_0x20c87b[_0x5096('0x3d')],'value':_0x1fa1a0[_0x20c87b['Variable'][_0x5096('0xe')][_0x5096('0x3a')]()][_0x5096('0x40')]()});}});}return _0x2b5fe5;}exports[_0x5096('0x45')]=function(_0xd4b57d,_0x41a9d1,_0x5c5291,_0x34ea2a,_0x4215f1,_0x2d0842){var _0x375e33,_0x24174b;_0x2d0842[_0x5096('0xa')]=intUtil[_0x5096('0x46')](_0x2d0842[_0x5096('0xa')]);_0x2d0842[_0x5096('0x47')]=intUtil[_0x5096('0x46')](_0x2d0842[_0x5096('0x47')]);if(_0x4215f1&&_0x4215f1[_0x5096('0x48')]){logger[_0x5096('0x7')](_0x5096('0x49'),_0x5096('0x4a'));_0x41a9d1[_0x5096('0x4b')]=util[_0x5096('0x17')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x2d0842[_0x5096('0x47')],_0x41a9d1[_0x5096('0x4c')],md5(_0x41a9d1[_0x5096('0x4c')]));}else{_0x41a9d1[_0x5096('0x4b')]='';}headers[_0x5096('0x4d')]=getAuth(_0x2d0842);return getUser(_0x2d0842,_0x34ea2a['email'])[_0x5096('0x12')](function(_0x2dfef2){_0x375e33=_0x2dfef2;logger[_0x5096('0x7')](_0x5096('0x4e'),_0x375e33['id']);return getEndUser(_0x2d0842,_0x41a9d1['calleridname'],_0x41a9d1[_0x5096('0x4f')]);})[_0x5096('0x12')](function(_0x323a61){_0x24174b=_0x323a61;logger[_0x5096('0x7')](_0x5096('0x50'),_0x24174b['id']);return getTicket(_0x2d0842,_0x375e33,_0x24174b,_0x5c5291,_0x41a9d1);})[_0x5096('0x12')](function(_0x115365){if(_0x115365){logger[_0x5096('0x7')](_0x5096('0x51'),_0x115365['id']);switch(_0x2d0842['type']){case _0x5096('0x52'):logger[_0x5096('0x7')](_0x5096('0x49'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x5096('0x17')](_0x5096('0x53'),_0x2d0842[_0x5096('0xa')],_0x375e33['id'],_0x115365['id']),'method':_0x5096('0xb')});case _0x5096('0x54'):logger['info'](_0x5096('0x49'),_0x5096('0x55'));emit(util[_0x5096('0x17')](_0x5096('0x56'),_0x34ea2a[_0x5096('0xe')]),'trigger:browser:url',{'uri':util[_0x5096('0x17')](_0x5096('0x57'),_0x2d0842['remoteUri'][_0x5096('0x58')](_0x5096('0x59'),''),_0x115365['id'])});break;default:logger[_0x5096('0x5a')](_0x5096('0x49'),_0x5096('0x5b'));}}})[_0x5096('0x5c')](function(_0x2a210b){logger[_0x5096('0x5a')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0x5096('0x5d')](_0x2a210b,{'showHidden':!![],'depth':null}));});};exports[_0x5096('0x5e')]=function(_0x24d96b,_0x5a50dd,_0x1ebff1,_0x5b7437,_0x59a7c2,_0x4bd4e8,_0x2233ef){var _0x5a8e9d,_0x259432;_0x4bd4e8[_0x5096('0xa')]=intUtil[_0x5096('0x46')](_0x4bd4e8['remoteUri']);_0x4bd4e8[_0x5096('0x47')]=intUtil[_0x5096('0x46')](_0x4bd4e8[_0x5096('0x47')]);if(_0x2233ef&&_0x2233ef[_0x5096('0x5f')]&&_0x2233ef['recordingFormat']!==_0x5096('0x60')){logger[_0x5096('0x7')](_0x5096('0x61'),_0x5096('0x4a'));_0x5a50dd[_0x5096('0x4b')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x4bd4e8[_0x5096('0x47')],_0x5a50dd[_0x5096('0x4c')],md5(_0x5a50dd[_0x5096('0x4c')]));}headers[_0x5096('0x4d')]=getAuth(_0x4bd4e8);return getUser(_0x4bd4e8,_0x5b7437['email'])['then'](function(_0x3383b5){_0x5a8e9d=_0x3383b5;logger['info'](_0x5096('0x4e'),_0x5a8e9d['id']);return getEndUser(_0x4bd4e8,_0x5a50dd[_0x5096('0x62')],_0x5a50dd['destcalleridnum']);})[_0x5096('0x12')](function(_0x57d8e0){_0x259432=_0x57d8e0;logger['info'](_0x5096('0x50'),_0x259432['id']);return getTicket(_0x4bd4e8,_0x5a8e9d,_0x259432,_0x1ebff1,_0x5a50dd);})['then'](function(_0x1ea10f){if(_0x1ea10f){logger[_0x5096('0x7')](_0x5096('0x51'),_0x1ea10f['id']);switch(_0x4bd4e8[_0x5096('0x38')]){case _0x5096('0x52'):logger['info'](_0x5096('0x61'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x5096('0x17')](_0x5096('0x53'),_0x4bd4e8['remoteUri'],_0x5a8e9d['id'],_0x1ea10f['id']),'method':_0x5096('0xb')});case _0x5096('0x54'):logger[_0x5096('0x7')](_0x5096('0x61'),_0x5096('0x55'));emit(util['format']('user:%s',_0x5b7437[_0x5096('0xe')]),_0x5096('0x63'),{'uri':util[_0x5096('0x17')](_0x5096('0x57'),_0x4bd4e8[_0x5096('0xa')]['replace']('/api/v2',''),_0x1ea10f['id'])});break;default:logger[_0x5096('0x5a')](_0x5096('0x61'),_0x5096('0x5b'));}}})[_0x5096('0x5c')](function(_0x406b4e){logger[_0x5096('0x5a')]('[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration',util[_0x5096('0x5d')](_0x406b4e,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x2af256,_0x39164b,_0xee1a60,_0x3baa59,_0xf0342,_0x4e2b5b){var _0x324e79,_0x37680d;_0x4e2b5b['remoteUri']=intUtil[_0x5096('0x46')](_0x4e2b5b[_0x5096('0xa')]);_0x4e2b5b['serverUrl']=intUtil[_0x5096('0x46')](_0x4e2b5b[_0x5096('0x47')]);if(_0xf0342&&_0xf0342['monitor_format']){logger['info']('['+_0x39164b[_0x5096('0x64')][_0x5096('0x65')]()+']',_0x5096('0x4a'));_0x39164b['recordingURL']=util[_0x5096('0x17')](_0x5096('0x66'),_0x4e2b5b[_0x5096('0x47')],_0x39164b[_0x5096('0x4c')],md5(_0x39164b[_0x5096('0x4c')]));}else{_0x39164b[_0x5096('0x4b')]='';}headers[_0x5096('0x4d')]=getAuth(_0x4e2b5b);return getUser(_0x4e2b5b)[_0x5096('0x12')](function(_0x2ca580){_0x324e79=_0x2ca580;logger[_0x5096('0x7')](_0x5096('0x4e'),_0x324e79['id']);return getEndUser(_0x4e2b5b,_0x39164b[_0x5096('0x67')],_0x39164b[_0x5096('0x4f')]);})[_0x5096('0x12')](function(_0x2b783c){_0x37680d=_0x2b783c;logger[_0x5096('0x7')]('The\x20Enduser\x20ID\x20is:',_0x37680d['id']);return getTicket(_0x4e2b5b,_0x324e79,_0x37680d,_0xee1a60,_0x39164b);})[_0x5096('0x12')](function(_0x410a8b){if(_0x410a8b){logger['info'](_0x5096('0x51'),_0x410a8b['id']);}})[_0x5096('0x5c')](function(_0x35f135){logger['error']('['+_0x39164b[_0x5096('0x64')][_0x5096('0x65')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util['inspect'](_0x35f135,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x6d4c=['./util','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','info','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','Tags','getString','Subjects','Descriptions','then','ticket','validateEmail','Getting\x20agent\x20with\x20email','remoteUri','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','results','agent','Admin\x20account\x20selected.','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user','Searching\x20enduser\x20with\x20phone','%s/search.json','length','filter','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','end-user','Enduser\x20created.','authType','password','token','%s/token:%s','username','Basic\x20%s','base64','debug','[HTTP]','stringify','map','picklist','type','nameField','customField','toLowerCase','includes','string','idField','push','toString','variableName','custom_fields','Variable','name','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','email','destcalleridname','destcalleridnum','[OUTBOUND]','trigger:browser:url','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','unmanaged','lastevent','toUpperCase','request-promise','md5','util','ioredis'];(function(_0x7ceeac,_0x1c9973){var _0x330ac0=function(_0x54e645){while(--_0x54e645){_0x7ceeac['push'](_0x7ceeac['shift']());}};_0x330ac0(++_0x1c9973);}(_0x6d4c,0x1a8));var _0xc6d4=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x6d4c[_0x3dd15e];return _0x231fd0;};'use strict';var _=require('lodash');var rp=require(_0xc6d4('0x0'));var md5=require(_0xc6d4('0x1'));var util=require(_0xc6d4('0x2'));var Redis=require(_0xc6d4('0x3'));var intUtil=require(_0xc6d4('0x4'));var config=require('../../../../config/environment');var logger=require(_0xc6d4('0x5'))(_0xc6d4('0x6'));config[_0xc6d4('0x7')]=_[_0xc6d4('0x8')](config[_0xc6d4('0x7')],{'host':_0xc6d4('0x9'),'port':0x18eb});var io=require(_0xc6d4('0xa'))(new Redis(config[_0xc6d4('0x7')]));function emit(_0x41d457,_0xe327e9,_0x418022){io['to'](_0x41d457)['emit'](_0xe327e9,_0x418022);}var headers={'Content-Type':'application/json','Accept':'application/json'};function getTicket(_0x50c588,_0x5b7f85,_0x5d174c,_0x204acb,_0x2fa2e0){logger[_0xc6d4('0xb')](_0xc6d4('0xc'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0xe'),_0x50c588['remoteUri']),'method':_0xc6d4('0xf'),'body':{'ticket':_['merge']({'requester_id':_0x5d174c['id'],'submitter_id':_0x5b7f85?_0x5b7f85['id']:undefined,'assignee_id':_0x5b7f85?_0x5b7f85['id']:undefined,'tags':getTags(_0x204acb[_0xc6d4('0x10')],'name'),'subject':intUtil[_0xc6d4('0x11')](_0x204acb[_0xc6d4('0x12')],_0x2fa2e0,'\x20'),'description':intUtil[_0xc6d4('0x11')](_0x204acb[_0xc6d4('0x13')],_0x2fa2e0,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x204acb[_0xc6d4('0x13')],_0x2fa2e0,'\x0a')}},getCustomFields(_0x204acb['Fields'],_0x2fa2e0))}})[_0xc6d4('0x14')](function(_0x59c798){logger[_0xc6d4('0xb')]('Ticket\x20created!');return _0x59c798[_0xc6d4('0x15')];});}function getUser(_0x313ac1,_0x1ae2a6){if(intUtil[_0xc6d4('0x16')](_0x1ae2a6)){logger[_0xc6d4('0xb')](_0xc6d4('0x17'),_0x1ae2a6);return request({'uri':util[_0xc6d4('0xd')]('%s/search.json',_0x313ac1[_0xc6d4('0x18')]),'qs':{'query':util[_0xc6d4('0xd')](_0xc6d4('0x19'),_0x1ae2a6)}})['then'](function(_0x273f8b){if(_0x273f8b[_0xc6d4('0x1a')]){logger[_0xc6d4('0xb')](_0xc6d4('0x1b'));return _[_0xc6d4('0x1c')](_0x273f8b[_0xc6d4('0x1d')],{'email':_0x1ae2a6,'role':_0xc6d4('0x1e')});}else{logger[_0xc6d4('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xc6d4('0xd')]('%s/users/me.json',_0x313ac1['remoteUri'])})[_0xc6d4('0x14')](function(_0x52619f){logger[_0xc6d4('0xb')](_0xc6d4('0x1f'));return _0x52619f['user'];});}});}else{logger[_0xc6d4('0xb')](_0xc6d4('0x20'));return request({'uri':util['format'](_0xc6d4('0x21'),_0x313ac1[_0xc6d4('0x18')])})['then'](function(_0x27c9ec){logger[_0xc6d4('0xb')](_0xc6d4('0x1f'));return _0x27c9ec[_0xc6d4('0x22')];});}}function getEndUser(_0x105949,_0x5eb2d8,_0xad9a3f){logger['info'](_0xc6d4('0x23'),_0xad9a3f);return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x24'),_0x105949[_0xc6d4('0x18')]),'qs':{'query':util[_0xc6d4('0xd')]('type:user\x20role:end-user\x20phone:%s',_0xad9a3f)}})[_0xc6d4('0x14')](function(_0x5ea640){var _0x209c67;if(_0x5ea640[_0xc6d4('0x1d')][_0xc6d4('0x25')]){_0x5ea640[_0xc6d4('0x1d')]=_[_0xc6d4('0x26')](_0x5ea640[_0xc6d4('0x1d')],{'suspended':![],'role':'end-user'});if(_0x5ea640[_0xc6d4('0x1d')][_0xc6d4('0x25')]){_0x209c67=_[_0xc6d4('0x27')](_0x5ea640[_0xc6d4('0x1d')]);}}if(_0x209c67){logger[_0xc6d4('0xb')](_0xc6d4('0x28'));return _0x209c67;}else{logger['info'](_0xc6d4('0x29'));return request({'uri':util[_0xc6d4('0xd')]('%s/users.json',_0x105949[_0xc6d4('0x18')]),'method':_0xc6d4('0xf'),'body':{'user':{'role':_0xc6d4('0x2a'),'name':util[_0xc6d4('0xd')]('Caller\x20-\x20%s',_0x5eb2d8||_0xad9a3f),'phone':_0xad9a3f}}})[_0xc6d4('0x14')](function(_0x5a265d){logger[_0xc6d4('0xb')](_0xc6d4('0x2b'));return _0x5a265d['user'];});}});}function getAuth(_0x3cef98){var _0x3d46b5;if(_0x3cef98[_0xc6d4('0x2c')]===_0xc6d4('0x2d')){_0x3d46b5=util[_0xc6d4('0xd')]('%s:%s',_0x3cef98['username'],_0x3cef98[_0xc6d4('0x2d')]);}else if(_0x3cef98[_0xc6d4('0x2c')]===_0xc6d4('0x2e')){_0x3d46b5=util[_0xc6d4('0xd')](_0xc6d4('0x2f'),_0x3cef98[_0xc6d4('0x30')],_0x3cef98[_0xc6d4('0x2e')]);}return util['format'](_0xc6d4('0x31'),new Buffer(_0x3d46b5)['toString'](_0xc6d4('0x32')));}function request(_0x1278de){logger[_0xc6d4('0x33')](_0xc6d4('0x34'),JSON[_0xc6d4('0x35')](_0x1278de));return rp(_[_0xc6d4('0x8')](_0x1278de,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x4c9b8d,_0x5b60fe){var _0x41923b=[];if(_0x4c9b8d&&_0x4c9b8d[_0xc6d4('0x25')]>0x0){_0x41923b=_[_0xc6d4('0x36')](_0x4c9b8d,_0x5b60fe);}return _0x41923b;}function getCustomFields(_0x15e194,_0x1011ac){var _0x298dbc=[];var _0x4762e0={'custom_fields':[]};if(_0x15e194['length']>0x0){_['forEach'](_0x15e194,function(_0x12ef96){if(_['includes'](['string',_0xc6d4('0x37')],_0x12ef96[_0xc6d4('0x38')])&&_0x12ef96[_0xc6d4('0x39')]&&!_0x12ef96[_0xc6d4('0x3a')]){_0x4762e0[_0x12ef96[_0xc6d4('0x39')][_0xc6d4('0x3b')]()]=_0x12ef96['content']['toString']();}else if(_[_0xc6d4('0x3c')]([_0xc6d4('0x3d'),'picklist'],_0x12ef96[_0xc6d4('0x38')])&&_0x12ef96[_0xc6d4('0x3e')]&&_0x12ef96['customField']){_0x4762e0['custom_fields'][_0xc6d4('0x3f')]({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x12ef96['content'][_0xc6d4('0x40')]()});}else if(_0x12ef96[_0xc6d4('0x38')]==='variable'&&_0x12ef96[_0xc6d4('0x41')]&&_0x12ef96[_0xc6d4('0x3e')]&&_0x12ef96[_0xc6d4('0x3a')]){_0x1011ac[_0x12ef96[_0xc6d4('0x41')]]&&_0x4762e0[_0xc6d4('0x42')][_0xc6d4('0x3f')]({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x1011ac[_0x12ef96[_0xc6d4('0x41')]][_0xc6d4('0x40')]()});}else if(_0x12ef96[_0xc6d4('0x38')]==='customVariable'&&_0x12ef96[_0xc6d4('0x43')]&&_0x12ef96[_0xc6d4('0x43')][_0xc6d4('0x44')]&&_0x12ef96['idField']&&_0x12ef96[_0xc6d4('0x3a')]){_0x1011ac[_0x12ef96['Variable'][_0xc6d4('0x44')][_0xc6d4('0x3b')]()]&&_0x4762e0[_0xc6d4('0x42')]['push']({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x1011ac[_0x12ef96[_0xc6d4('0x43')][_0xc6d4('0x44')]['toLowerCase']()][_0xc6d4('0x40')]()});}});}return _0x4762e0;}exports['queue']=function(_0x14b9a6,_0x21d111,_0x5bdeec,_0x4838cc,_0x2629c4,_0x54f6f4){var _0x35efa5,_0x5b50c2;_0x54f6f4[_0xc6d4('0x18')]=intUtil['stripTrailingSlash'](_0x54f6f4[_0xc6d4('0x18')]);_0x54f6f4['serverUrl']=intUtil[_0xc6d4('0x45')](_0x54f6f4[_0xc6d4('0x46')]);if(_0x2629c4&&_0x2629c4[_0xc6d4('0x47')]){logger[_0xc6d4('0xb')](_0xc6d4('0x48'),_0xc6d4('0x49'));_0x21d111[_0xc6d4('0x4a')]=util['format'](_0xc6d4('0x4b'),_0x54f6f4[_0xc6d4('0x46')],_0x21d111[_0xc6d4('0x4c')],md5(_0x21d111[_0xc6d4('0x4c')]));}else{_0x21d111['recordingURL']='';}headers[_0xc6d4('0x4d')]=getAuth(_0x54f6f4);return getUser(_0x54f6f4,_0x4838cc['email'])[_0xc6d4('0x14')](function(_0x51f0dd){_0x35efa5=_0x51f0dd;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x35efa5['id']);return getEndUser(_0x54f6f4,_0x21d111[_0xc6d4('0x4f')],_0x21d111[_0xc6d4('0x50')]);})[_0xc6d4('0x14')](function(_0x5c0777){_0x5b50c2=_0x5c0777;logger[_0xc6d4('0xb')](_0xc6d4('0x51'),_0x5b50c2['id']);return getTicket(_0x54f6f4,_0x35efa5,_0x5b50c2,_0x5bdeec,_0x21d111);})[_0xc6d4('0x14')](function(_0x5fb36b){if(_0x5fb36b){logger[_0xc6d4('0xb')](_0xc6d4('0x52'),_0x5fb36b['id']);switch(_0x54f6f4['type']){case _0xc6d4('0x53'):logger['info'](_0xc6d4('0x48'),_0xc6d4('0x54'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x55'),_0x54f6f4['remoteUri'],_0x35efa5['id'],_0x5fb36b['id']),'method':_0xc6d4('0xf')});case _0xc6d4('0x56'):logger['info'](_0xc6d4('0x48'),_0xc6d4('0x57'));emit(util['format'](_0xc6d4('0x58'),_0x4838cc[_0xc6d4('0x44')]),'trigger:browser:url',{'uri':util['format'](_0xc6d4('0x59'),_0x54f6f4['remoteUri'][_0xc6d4('0x5a')](_0xc6d4('0x5b'),''),_0x5fb36b['id'])});break;default:logger[_0xc6d4('0x5c')](_0xc6d4('0x48'),_0xc6d4('0x5d'));}}})[_0xc6d4('0x5e')](function(_0xf0259f){logger['error'](_0xc6d4('0x5f'),util['inspect'](_0xf0259f,{'showHidden':!![],'depth':null}));});};exports[_0xc6d4('0x60')]=function(_0x258279,_0x108e78,_0x2e7560,_0x41f4a5,_0xb90d17,_0x4d981f,_0x476e2b){var _0x40556d,_0x425f56;_0x4d981f[_0xc6d4('0x18')]=intUtil[_0xc6d4('0x45')](_0x4d981f[_0xc6d4('0x18')]);_0x4d981f[_0xc6d4('0x46')]=intUtil['stripTrailingSlash'](_0x4d981f[_0xc6d4('0x46')]);if(_0x476e2b&&_0x476e2b['recordingFormat']&&_0x476e2b['recordingFormat']!=='none'){logger[_0xc6d4('0xb')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x108e78[_0xc6d4('0x4a')]=util[_0xc6d4('0xd')](_0xc6d4('0x4b'),_0x4d981f['serverUrl'],_0x108e78[_0xc6d4('0x4c')],md5(_0x108e78['uniqueid']));}headers[_0xc6d4('0x4d')]=getAuth(_0x4d981f);return getUser(_0x4d981f,_0x41f4a5[_0xc6d4('0x61')])['then'](function(_0x459687){_0x40556d=_0x459687;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x40556d['id']);return getEndUser(_0x4d981f,_0x108e78[_0xc6d4('0x62')],_0x108e78[_0xc6d4('0x63')]);})['then'](function(_0x1b3803){_0x425f56=_0x1b3803;logger['info'](_0xc6d4('0x51'),_0x425f56['id']);return getTicket(_0x4d981f,_0x40556d,_0x425f56,_0x2e7560,_0x108e78);})['then'](function(_0xf4cf9c){if(_0xf4cf9c){logger[_0xc6d4('0xb')](_0xc6d4('0x52'),_0xf4cf9c['id']);switch(_0x4d981f[_0xc6d4('0x38')]){case _0xc6d4('0x53'):logger[_0xc6d4('0xb')](_0xc6d4('0x64'),_0xc6d4('0x54'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x55'),_0x4d981f[_0xc6d4('0x18')],_0x40556d['id'],_0xf4cf9c['id']),'method':_0xc6d4('0xf')});case _0xc6d4('0x56'):logger['info'](_0xc6d4('0x64'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xc6d4('0xd')](_0xc6d4('0x58'),_0x41f4a5[_0xc6d4('0x44')]),_0xc6d4('0x65'),{'uri':util[_0xc6d4('0xd')](_0xc6d4('0x59'),_0x4d981f[_0xc6d4('0x18')][_0xc6d4('0x5a')]('/api/v2',''),_0xf4cf9c['id'])});break;default:logger[_0xc6d4('0x5c')](_0xc6d4('0x64'),_0xc6d4('0x5d'));}}})[_0xc6d4('0x5e')](function(_0x16c130){logger['error'](_0xc6d4('0x66'),util[_0xc6d4('0x67')](_0x16c130,{'showHidden':!![],'depth':null}));});};exports[_0xc6d4('0x68')]=function(_0x19df25,_0x5c3831,_0x50f238,_0x2763c5,_0x3fc476,_0x5c7838){var _0x3427cb,_0x3b3f4d;_0x5c7838[_0xc6d4('0x18')]=intUtil[_0xc6d4('0x45')](_0x5c7838[_0xc6d4('0x18')]);_0x5c7838[_0xc6d4('0x46')]=intUtil[_0xc6d4('0x45')](_0x5c7838['serverUrl']);if(_0x3fc476&&_0x3fc476['monitor_format']){logger['info']('['+_0x5c3831[_0xc6d4('0x69')][_0xc6d4('0x6a')]()+']',_0xc6d4('0x49'));_0x5c3831[_0xc6d4('0x4a')]=util[_0xc6d4('0xd')](_0xc6d4('0x4b'),_0x5c7838['serverUrl'],_0x5c3831[_0xc6d4('0x4c')],md5(_0x5c3831[_0xc6d4('0x4c')]));}else{_0x5c3831[_0xc6d4('0x4a')]='';}headers['Authorization']=getAuth(_0x5c7838);return getUser(_0x5c7838)[_0xc6d4('0x14')](function(_0x452d53){_0x3427cb=_0x452d53;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x3427cb['id']);return getEndUser(_0x5c7838,_0x5c3831[_0xc6d4('0x4f')],_0x5c3831[_0xc6d4('0x50')]);})[_0xc6d4('0x14')](function(_0x1221bb){_0x3b3f4d=_0x1221bb;logger[_0xc6d4('0xb')](_0xc6d4('0x51'),_0x3b3f4d['id']);return getTicket(_0x5c7838,_0x3427cb,_0x3b3f4d,_0x50f238,_0x5c3831);})[_0xc6d4('0x14')](function(_0x57d1b1){if(_0x57d1b1){logger[_0xc6d4('0xb')]('The\x20Ticket\x20ID\x20is:',_0x57d1b1['id']);}})[_0xc6d4('0x5e')](function(_0x2e5710){logger['error']('['+_0x5c3831[_0xc6d4('0x69')]['toUpperCase']()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0xc6d4('0x67')](_0x2e5710,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff