// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xc67f=['[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','Authorization','The\x20User\x20ID\x20is:','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','recordingFormat','none','uniqueid','destcalleridnum','newTab','[OUTBOUND]','catch','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','lastevent','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','ioredis','./util','../../../../config/environment','zendesk','redis','defaults','socket.io-emitter','emit','application/json','info','%s/tickets.json','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','Ticket\x20created!','Getting\x20agent\x20with\x20email','format','type:user\x20role:agent\x20email:%s','then','count','Agent\x20found!','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','%s/search.json','type:user\x20role:end-user\x20phone:%s','results','length','filter','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Enduser\x20created.','%s:%s','username','authType','token','%s/token:%s','toString','debug','[HTTP]','stringify','map','forEach','includes','string','type','customField','nameField','toLowerCase','content','picklist','idField','custom_fields','push','variableName','Variable','queue','stripTrailingSlash','serverUrl','monitor_format'];(function(_0x40015a,_0x415db5){var _0x42f8a4=function(_0x5685ad){while(--_0x5685ad){_0x40015a['push'](_0x40015a['shift']());}};_0x42f8a4(++_0x415db5);}(_0xc67f,0x8d));var _0xfc67=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0xc67f[_0x3dd15e];return _0x231fd0;};'use strict';var _=require(_0xfc67('0x0'));var rp=require(_0xfc67('0x1'));var md5=require(_0xfc67('0x2'));var util=require('util');var Redis=require(_0xfc67('0x3'));var intUtil=require(_0xfc67('0x4'));var config=require(_0xfc67('0x5'));var logger=require('../../../../config/logger')(_0xfc67('0x6'));config[_0xfc67('0x7')]=_[_0xfc67('0x8')](config[_0xfc67('0x7')],{'host':'localhost','port':0x18eb});var io=require(_0xfc67('0x9'))(new Redis(config[_0xfc67('0x7')]));function emit(_0x46beee,_0x70654,_0x1d885a){io['to'](_0x46beee)[_0xfc67('0xa')](_0x70654,_0x1d885a);}var headers={'Content-Type':_0xfc67('0xb'),'Accept':_0xfc67('0xb')};function getTicket(_0x2ccd5c,_0x34c59b,_0x23cf78,_0x28a4cb,_0x39a1fa){logger[_0xfc67('0xc')]('Creating\x20new\x20ticket...');return request({'uri':util['format'](_0xfc67('0xd'),_0x2ccd5c[_0xfc67('0xe')]),'method':_0xfc67('0xf'),'body':{'ticket':_[_0xfc67('0x10')]({'requester_id':_0x23cf78['id'],'submitter_id':_0x34c59b?_0x34c59b['id']:undefined,'assignee_id':_0x34c59b?_0x34c59b['id']:undefined,'tags':getTags(_0x28a4cb[_0xfc67('0x11')],_0xfc67('0x12')),'subject':intUtil[_0xfc67('0x13')](_0x28a4cb[_0xfc67('0x14')],_0x39a1fa,'\x20'),'description':intUtil['getString'](_0x28a4cb['Descriptions'],_0x39a1fa,'\x0a'),'comment':{'public':![],'body':intUtil[_0xfc67('0x13')](_0x28a4cb[_0xfc67('0x15')],_0x39a1fa,'\x0a')}},getCustomFields(_0x28a4cb[_0xfc67('0x16')],_0x39a1fa))}})['then'](function(_0x460ba0){logger[_0xfc67('0xc')](_0xfc67('0x17'));return _0x460ba0['ticket'];});}function getUser(_0x4e0b2a,_0x1951e6){if(intUtil['validateEmail'](_0x1951e6)){logger[_0xfc67('0xc')](_0xfc67('0x18'),_0x1951e6);return request({'uri':util[_0xfc67('0x19')]('%s/search.json',_0x4e0b2a[_0xfc67('0xe')]),'qs':{'query':util[_0xfc67('0x19')](_0xfc67('0x1a'),_0x1951e6)}})[_0xfc67('0x1b')](function(_0x354eba){if(_0x354eba[_0xfc67('0x1c')]){logger[_0xfc67('0xc')](_0xfc67('0x1d'));return _[_0xfc67('0x1e')](_0x354eba['results'],{'email':_0x1951e6,'role':_0xfc67('0x1f')});}else{logger[_0xfc67('0xc')](_0xfc67('0x20'));return request({'uri':util[_0xfc67('0x19')](_0xfc67('0x21'),_0x4e0b2a[_0xfc67('0xe')])})[_0xfc67('0x1b')](function(_0x56d61b){logger[_0xfc67('0xc')](_0xfc67('0x22'));return _0x56d61b[_0xfc67('0x23')];});}});}else{logger[_0xfc67('0xc')](_0xfc67('0x20'));return request({'uri':util[_0xfc67('0x19')]('%s/users/me.json',_0x4e0b2a['remoteUri'])})[_0xfc67('0x1b')](function(_0xf12195){logger[_0xfc67('0xc')]('Admin\x20account\x20selected.');return _0xf12195[_0xfc67('0x23')];});}}function getEndUser(_0x2f935c,_0x2b7a67,_0x16656a){logger['info'](_0xfc67('0x24'),_0x16656a);return request({'uri':util[_0xfc67('0x19')](_0xfc67('0x25'),_0x2f935c['remoteUri']),'qs':{'query':util[_0xfc67('0x19')](_0xfc67('0x26'),_0x16656a)}})['then'](function(_0x2ab966){var _0x371292;if(_0x2ab966[_0xfc67('0x27')][_0xfc67('0x28')]){_0x2ab966[_0xfc67('0x27')]=_[_0xfc67('0x29')](_0x2ab966[_0xfc67('0x27')],{'suspended':![],'role':_0xfc67('0x2a')});if(_0x2ab966[_0xfc67('0x27')][_0xfc67('0x28')]){_0x371292=_[_0xfc67('0x2b')](_0x2ab966[_0xfc67('0x27')]);}}if(_0x371292){logger['info'](_0xfc67('0x2c'));return _0x371292;}else{logger[_0xfc67('0xc')](_0xfc67('0x2d'));return request({'uri':util['format']('%s/users.json',_0x2f935c[_0xfc67('0xe')]),'method':_0xfc67('0xf'),'body':{'user':{'role':_0xfc67('0x2a'),'name':util[_0xfc67('0x19')]('Caller\x20-\x20%s',_0x2b7a67||_0x16656a),'phone':_0x16656a}}})[_0xfc67('0x1b')](function(_0x1f1538){logger['info'](_0xfc67('0x2e'));return _0x1f1538[_0xfc67('0x23')];});}});}function getAuth(_0x56a6e3){var _0x3d66aa;if(_0x56a6e3['authType']==='password'){_0x3d66aa=util[_0xfc67('0x19')](_0xfc67('0x2f'),_0x56a6e3[_0xfc67('0x30')],_0x56a6e3['password']);}else if(_0x56a6e3[_0xfc67('0x31')]===_0xfc67('0x32')){_0x3d66aa=util['format'](_0xfc67('0x33'),_0x56a6e3[_0xfc67('0x30')],_0x56a6e3[_0xfc67('0x32')]);}return util['format']('Basic\x20%s',new Buffer(_0x3d66aa)[_0xfc67('0x34')]('base64'));}function request(_0x293fb9){logger[_0xfc67('0x35')](_0xfc67('0x36'),JSON[_0xfc67('0x37')](_0x293fb9));return rp(_[_0xfc67('0x8')](_0x293fb9,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x4d988e,_0x1cc65c){var _0x235913=[];if(_0x4d988e&&_0x4d988e[_0xfc67('0x28')]>0x0){_0x235913=_[_0xfc67('0x38')](_0x4d988e,_0x1cc65c);}return _0x235913;}function getCustomFields(_0x4d655c,_0x3fed00){var _0x25ff3e=[];var _0x8fa750={'custom_fields':[]};if(_0x4d655c['length']>0x0){_[_0xfc67('0x39')](_0x4d655c,function(_0x391d0c){if(_[_0xfc67('0x3a')]([_0xfc67('0x3b'),'picklist'],_0x391d0c[_0xfc67('0x3c')])&&_0x391d0c['nameField']&&!_0x391d0c[_0xfc67('0x3d')]){_0x8fa750[_0x391d0c[_0xfc67('0x3e')][_0xfc67('0x3f')]()]=_0x391d0c[_0xfc67('0x40')]['toString']();}else if(_['includes']([_0xfc67('0x3b'),_0xfc67('0x41')],_0x391d0c[_0xfc67('0x3c')])&&_0x391d0c[_0xfc67('0x42')]&&_0x391d0c['customField']){_0x8fa750[_0xfc67('0x43')][_0xfc67('0x44')]({'id':_0x391d0c[_0xfc67('0x42')],'value':_0x391d0c[_0xfc67('0x40')]['toString']()});}else if(_0x391d0c[_0xfc67('0x3c')]==='variable'&&_0x391d0c[_0xfc67('0x45')]&&_0x391d0c[_0xfc67('0x42')]&&_0x391d0c['customField']){_0x3fed00[_0x391d0c[_0xfc67('0x45')]]&&_0x8fa750[_0xfc67('0x43')]['push']({'id':_0x391d0c[_0xfc67('0x42')],'value':_0x3fed00[_0x391d0c[_0xfc67('0x45')]][_0xfc67('0x34')]()});}else if(_0x391d0c[_0xfc67('0x3c')]==='customVariable'&&_0x391d0c[_0xfc67('0x46')]&&_0x391d0c['Variable'][_0xfc67('0x12')]&&_0x391d0c[_0xfc67('0x42')]&&_0x391d0c[_0xfc67('0x3d')]){_0x3fed00[_0x391d0c['Variable']['name'][_0xfc67('0x3f')]()]&&_0x8fa750[_0xfc67('0x43')][_0xfc67('0x44')]({'id':_0x391d0c[_0xfc67('0x42')],'value':_0x3fed00[_0x391d0c['Variable'][_0xfc67('0x12')][_0xfc67('0x3f')]()][_0xfc67('0x34')]()});}});}return _0x8fa750;}exports[_0xfc67('0x47')]=function(_0x206b63,_0x19cc3c,_0x522b99,_0x4b9ce9,_0x47450d,_0x523879){var _0x2ebd5c,_0x2a6645;_0x523879[_0xfc67('0xe')]=intUtil[_0xfc67('0x48')](_0x523879[_0xfc67('0xe')]);_0x523879[_0xfc67('0x49')]=intUtil['stripTrailingSlash'](_0x523879[_0xfc67('0x49')]);if(_0x47450d&&_0x47450d[_0xfc67('0x4a')]){logger[_0xfc67('0xc')](_0xfc67('0x4b'),_0xfc67('0x4c'));_0x19cc3c[_0xfc67('0x4d')]=util[_0xfc67('0x19')](_0xfc67('0x4e'),_0x523879[_0xfc67('0x49')],_0x19cc3c['uniqueid'],md5(_0x19cc3c['uniqueid']));}else{_0x19cc3c[_0xfc67('0x4d')]='';}headers[_0xfc67('0x4f')]=getAuth(_0x523879);return getUser(_0x523879,_0x4b9ce9['email'])['then'](function(_0x365f2f){_0x2ebd5c=_0x365f2f;logger[_0xfc67('0xc')](_0xfc67('0x50'),_0x2ebd5c['id']);return getEndUser(_0x523879,_0x19cc3c['calleridname'],_0x19cc3c[_0xfc67('0x51')]);})[_0xfc67('0x1b')](function(_0x346367){_0x2a6645=_0x346367;logger[_0xfc67('0xc')](_0xfc67('0x52'),_0x2a6645['id']);return getTicket(_0x523879,_0x2ebd5c,_0x2a6645,_0x522b99,_0x19cc3c);})[_0xfc67('0x1b')](function(_0x250a4f){if(_0x250a4f){logger[_0xfc67('0xc')](_0xfc67('0x53'),_0x250a4f['id']);switch(_0x523879[_0xfc67('0x3c')]){case _0xfc67('0x54'):logger[_0xfc67('0xc')](_0xfc67('0x4b'),_0xfc67('0x55'));return request({'uri':util['format'](_0xfc67('0x56'),_0x523879[_0xfc67('0xe')],_0x2ebd5c['id'],_0x250a4f['id']),'method':_0xfc67('0xf')});case'newTab':logger[_0xfc67('0xc')](_0xfc67('0x4b'),_0xfc67('0x57'));emit(util[_0xfc67('0x19')](_0xfc67('0x58'),_0x4b9ce9[_0xfc67('0x12')]),_0xfc67('0x59'),{'uri':util[_0xfc67('0x19')](_0xfc67('0x5a'),_0x523879['remoteUri'][_0xfc67('0x5b')](_0xfc67('0x5c'),''),_0x250a4f['id'])});break;default:logger[_0xfc67('0x5d')]('[QUEUE]',_0xfc67('0x5e'));}}})['catch'](function(_0x52348d){logger[_0xfc67('0x5d')](_0xfc67('0x5f'),util[_0xfc67('0x60')](_0x52348d,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x136715,_0x4179c9,_0x4e7661,_0x3a2ce8,_0x4f8602,_0x2ee7a2,_0x3d29ea){var _0xf8dcdf,_0x23a317;_0x2ee7a2[_0xfc67('0xe')]=intUtil['stripTrailingSlash'](_0x2ee7a2[_0xfc67('0xe')]);_0x2ee7a2[_0xfc67('0x49')]=intUtil[_0xfc67('0x48')](_0x2ee7a2['serverUrl']);if(_0x3d29ea&&_0x3d29ea['recordingFormat']&&_0x3d29ea[_0xfc67('0x61')]!==_0xfc67('0x62')){logger[_0xfc67('0xc')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x4179c9[_0xfc67('0x4d')]=util[_0xfc67('0x19')](_0xfc67('0x4e'),_0x2ee7a2[_0xfc67('0x49')],_0x4179c9[_0xfc67('0x63')],md5(_0x4179c9[_0xfc67('0x63')]));}headers[_0xfc67('0x4f')]=getAuth(_0x2ee7a2);return getUser(_0x2ee7a2,_0x3a2ce8['email'])[_0xfc67('0x1b')](function(_0xce2e15){_0xf8dcdf=_0xce2e15;logger[_0xfc67('0xc')](_0xfc67('0x50'),_0xf8dcdf['id']);return getEndUser(_0x2ee7a2,_0x4179c9['destcalleridname'],_0x4179c9[_0xfc67('0x64')]);})[_0xfc67('0x1b')](function(_0x512c8a){_0x23a317=_0x512c8a;logger['info'](_0xfc67('0x52'),_0x23a317['id']);return getTicket(_0x2ee7a2,_0xf8dcdf,_0x23a317,_0x4e7661,_0x4179c9);})[_0xfc67('0x1b')](function(_0x392ca9){if(_0x392ca9){logger[_0xfc67('0xc')](_0xfc67('0x53'),_0x392ca9['id']);switch(_0x2ee7a2['type']){case'integrationTab':logger[_0xfc67('0xc')]('[OUTBOUND]',_0xfc67('0x55'));return request({'uri':util['format'](_0xfc67('0x56'),_0x2ee7a2[_0xfc67('0xe')],_0xf8dcdf['id'],_0x392ca9['id']),'method':_0xfc67('0xf')});case _0xfc67('0x65'):logger['info'](_0xfc67('0x66'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xfc67('0x19')](_0xfc67('0x58'),_0x3a2ce8[_0xfc67('0x12')]),_0xfc67('0x59'),{'uri':util[_0xfc67('0x19')]('%s/agent/tickets/%s',_0x2ee7a2['remoteUri'][_0xfc67('0x5b')](_0xfc67('0x5c'),''),_0x392ca9['id'])});break;default:logger['error']('[OUTBOUND]',_0xfc67('0x5e'));}}})[_0xfc67('0x67')](function(_0x516aca){logger['error'](_0xfc67('0x68'),util[_0xfc67('0x60')](_0x516aca,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x1ec52d,_0x521a38,_0x2a684b,_0x2fdb21,_0x278cf0,_0x385b71){var _0x48d402,_0x98bb8c;_0x385b71['remoteUri']=intUtil[_0xfc67('0x48')](_0x385b71[_0xfc67('0xe')]);_0x385b71[_0xfc67('0x49')]=intUtil[_0xfc67('0x48')](_0x385b71['serverUrl']);if(_0x278cf0&&_0x278cf0[_0xfc67('0x4a')]){logger[_0xfc67('0xc')]('['+_0x521a38[_0xfc67('0x69')][_0xfc67('0x6a')]()+']',_0xfc67('0x4c'));_0x521a38[_0xfc67('0x4d')]=util[_0xfc67('0x19')](_0xfc67('0x4e'),_0x385b71[_0xfc67('0x49')],_0x521a38['uniqueid'],md5(_0x521a38['uniqueid']));}else{_0x521a38[_0xfc67('0x4d')]='';}headers[_0xfc67('0x4f')]=getAuth(_0x385b71);return getUser(_0x385b71)[_0xfc67('0x1b')](function(_0x4e124f){_0x48d402=_0x4e124f;logger['info']('The\x20User\x20ID\x20is:',_0x48d402['id']);return getEndUser(_0x385b71,_0x521a38['calleridname'],_0x521a38[_0xfc67('0x51')]);})[_0xfc67('0x1b')](function(_0x4d8849){_0x98bb8c=_0x4d8849;logger['info'](_0xfc67('0x52'),_0x98bb8c['id']);return getTicket(_0x385b71,_0x48d402,_0x98bb8c,_0x2a684b,_0x521a38);})[_0xfc67('0x1b')](function(_0x4ba273){if(_0x4ba273){logger[_0xfc67('0xc')]('The\x20Ticket\x20ID\x20is:',_0x4ba273['id']);}})[_0xfc67('0x67')](function(_0x57decd){logger['error']('['+_0x521a38[_0xfc67('0x69')][_0xfc67('0x6a')]()+']'+_0xfc67('0x6b'),util[_0xfc67('0x60')](_0x57decd,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x6d4c=['./util','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','info','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','Tags','getString','Subjects','Descriptions','then','ticket','validateEmail','Getting\x20agent\x20with\x20email','remoteUri','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','results','agent','Admin\x20account\x20selected.','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user','Searching\x20enduser\x20with\x20phone','%s/search.json','length','filter','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','end-user','Enduser\x20created.','authType','password','token','%s/token:%s','username','Basic\x20%s','base64','debug','[HTTP]','stringify','map','picklist','type','nameField','customField','toLowerCase','includes','string','idField','push','toString','variableName','custom_fields','Variable','name','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','email','destcalleridname','destcalleridnum','[OUTBOUND]','trigger:browser:url','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','unmanaged','lastevent','toUpperCase','request-promise','md5','util','ioredis'];(function(_0x7ceeac,_0x1c9973){var _0x330ac0=function(_0x54e645){while(--_0x54e645){_0x7ceeac['push'](_0x7ceeac['shift']());}};_0x330ac0(++_0x1c9973);}(_0x6d4c,0x1a8));var _0xc6d4=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x6d4c[_0x3dd15e];return _0x231fd0;};'use strict';var _=require('lodash');var rp=require(_0xc6d4('0x0'));var md5=require(_0xc6d4('0x1'));var util=require(_0xc6d4('0x2'));var Redis=require(_0xc6d4('0x3'));var intUtil=require(_0xc6d4('0x4'));var config=require('../../../../config/environment');var logger=require(_0xc6d4('0x5'))(_0xc6d4('0x6'));config[_0xc6d4('0x7')]=_[_0xc6d4('0x8')](config[_0xc6d4('0x7')],{'host':_0xc6d4('0x9'),'port':0x18eb});var io=require(_0xc6d4('0xa'))(new Redis(config[_0xc6d4('0x7')]));function emit(_0x41d457,_0xe327e9,_0x418022){io['to'](_0x41d457)['emit'](_0xe327e9,_0x418022);}var headers={'Content-Type':'application/json','Accept':'application/json'};function getTicket(_0x50c588,_0x5b7f85,_0x5d174c,_0x204acb,_0x2fa2e0){logger[_0xc6d4('0xb')](_0xc6d4('0xc'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0xe'),_0x50c588['remoteUri']),'method':_0xc6d4('0xf'),'body':{'ticket':_['merge']({'requester_id':_0x5d174c['id'],'submitter_id':_0x5b7f85?_0x5b7f85['id']:undefined,'assignee_id':_0x5b7f85?_0x5b7f85['id']:undefined,'tags':getTags(_0x204acb[_0xc6d4('0x10')],'name'),'subject':intUtil[_0xc6d4('0x11')](_0x204acb[_0xc6d4('0x12')],_0x2fa2e0,'\x20'),'description':intUtil[_0xc6d4('0x11')](_0x204acb[_0xc6d4('0x13')],_0x2fa2e0,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x204acb[_0xc6d4('0x13')],_0x2fa2e0,'\x0a')}},getCustomFields(_0x204acb['Fields'],_0x2fa2e0))}})[_0xc6d4('0x14')](function(_0x59c798){logger[_0xc6d4('0xb')]('Ticket\x20created!');return _0x59c798[_0xc6d4('0x15')];});}function getUser(_0x313ac1,_0x1ae2a6){if(intUtil[_0xc6d4('0x16')](_0x1ae2a6)){logger[_0xc6d4('0xb')](_0xc6d4('0x17'),_0x1ae2a6);return request({'uri':util[_0xc6d4('0xd')]('%s/search.json',_0x313ac1[_0xc6d4('0x18')]),'qs':{'query':util[_0xc6d4('0xd')](_0xc6d4('0x19'),_0x1ae2a6)}})['then'](function(_0x273f8b){if(_0x273f8b[_0xc6d4('0x1a')]){logger[_0xc6d4('0xb')](_0xc6d4('0x1b'));return _[_0xc6d4('0x1c')](_0x273f8b[_0xc6d4('0x1d')],{'email':_0x1ae2a6,'role':_0xc6d4('0x1e')});}else{logger[_0xc6d4('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xc6d4('0xd')]('%s/users/me.json',_0x313ac1['remoteUri'])})[_0xc6d4('0x14')](function(_0x52619f){logger[_0xc6d4('0xb')](_0xc6d4('0x1f'));return _0x52619f['user'];});}});}else{logger[_0xc6d4('0xb')](_0xc6d4('0x20'));return request({'uri':util['format'](_0xc6d4('0x21'),_0x313ac1[_0xc6d4('0x18')])})['then'](function(_0x27c9ec){logger[_0xc6d4('0xb')](_0xc6d4('0x1f'));return _0x27c9ec[_0xc6d4('0x22')];});}}function getEndUser(_0x105949,_0x5eb2d8,_0xad9a3f){logger['info'](_0xc6d4('0x23'),_0xad9a3f);return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x24'),_0x105949[_0xc6d4('0x18')]),'qs':{'query':util[_0xc6d4('0xd')]('type:user\x20role:end-user\x20phone:%s',_0xad9a3f)}})[_0xc6d4('0x14')](function(_0x5ea640){var _0x209c67;if(_0x5ea640[_0xc6d4('0x1d')][_0xc6d4('0x25')]){_0x5ea640[_0xc6d4('0x1d')]=_[_0xc6d4('0x26')](_0x5ea640[_0xc6d4('0x1d')],{'suspended':![],'role':'end-user'});if(_0x5ea640[_0xc6d4('0x1d')][_0xc6d4('0x25')]){_0x209c67=_[_0xc6d4('0x27')](_0x5ea640[_0xc6d4('0x1d')]);}}if(_0x209c67){logger[_0xc6d4('0xb')](_0xc6d4('0x28'));return _0x209c67;}else{logger['info'](_0xc6d4('0x29'));return request({'uri':util[_0xc6d4('0xd')]('%s/users.json',_0x105949[_0xc6d4('0x18')]),'method':_0xc6d4('0xf'),'body':{'user':{'role':_0xc6d4('0x2a'),'name':util[_0xc6d4('0xd')]('Caller\x20-\x20%s',_0x5eb2d8||_0xad9a3f),'phone':_0xad9a3f}}})[_0xc6d4('0x14')](function(_0x5a265d){logger[_0xc6d4('0xb')](_0xc6d4('0x2b'));return _0x5a265d['user'];});}});}function getAuth(_0x3cef98){var _0x3d46b5;if(_0x3cef98[_0xc6d4('0x2c')]===_0xc6d4('0x2d')){_0x3d46b5=util[_0xc6d4('0xd')]('%s:%s',_0x3cef98['username'],_0x3cef98[_0xc6d4('0x2d')]);}else if(_0x3cef98[_0xc6d4('0x2c')]===_0xc6d4('0x2e')){_0x3d46b5=util[_0xc6d4('0xd')](_0xc6d4('0x2f'),_0x3cef98[_0xc6d4('0x30')],_0x3cef98[_0xc6d4('0x2e')]);}return util['format'](_0xc6d4('0x31'),new Buffer(_0x3d46b5)['toString'](_0xc6d4('0x32')));}function request(_0x1278de){logger[_0xc6d4('0x33')](_0xc6d4('0x34'),JSON[_0xc6d4('0x35')](_0x1278de));return rp(_[_0xc6d4('0x8')](_0x1278de,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x4c9b8d,_0x5b60fe){var _0x41923b=[];if(_0x4c9b8d&&_0x4c9b8d[_0xc6d4('0x25')]>0x0){_0x41923b=_[_0xc6d4('0x36')](_0x4c9b8d,_0x5b60fe);}return _0x41923b;}function getCustomFields(_0x15e194,_0x1011ac){var _0x298dbc=[];var _0x4762e0={'custom_fields':[]};if(_0x15e194['length']>0x0){_['forEach'](_0x15e194,function(_0x12ef96){if(_['includes'](['string',_0xc6d4('0x37')],_0x12ef96[_0xc6d4('0x38')])&&_0x12ef96[_0xc6d4('0x39')]&&!_0x12ef96[_0xc6d4('0x3a')]){_0x4762e0[_0x12ef96[_0xc6d4('0x39')][_0xc6d4('0x3b')]()]=_0x12ef96['content']['toString']();}else if(_[_0xc6d4('0x3c')]([_0xc6d4('0x3d'),'picklist'],_0x12ef96[_0xc6d4('0x38')])&&_0x12ef96[_0xc6d4('0x3e')]&&_0x12ef96['customField']){_0x4762e0['custom_fields'][_0xc6d4('0x3f')]({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x12ef96['content'][_0xc6d4('0x40')]()});}else if(_0x12ef96[_0xc6d4('0x38')]==='variable'&&_0x12ef96[_0xc6d4('0x41')]&&_0x12ef96[_0xc6d4('0x3e')]&&_0x12ef96[_0xc6d4('0x3a')]){_0x1011ac[_0x12ef96[_0xc6d4('0x41')]]&&_0x4762e0[_0xc6d4('0x42')][_0xc6d4('0x3f')]({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x1011ac[_0x12ef96[_0xc6d4('0x41')]][_0xc6d4('0x40')]()});}else if(_0x12ef96[_0xc6d4('0x38')]==='customVariable'&&_0x12ef96[_0xc6d4('0x43')]&&_0x12ef96[_0xc6d4('0x43')][_0xc6d4('0x44')]&&_0x12ef96['idField']&&_0x12ef96[_0xc6d4('0x3a')]){_0x1011ac[_0x12ef96['Variable'][_0xc6d4('0x44')][_0xc6d4('0x3b')]()]&&_0x4762e0[_0xc6d4('0x42')]['push']({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x1011ac[_0x12ef96[_0xc6d4('0x43')][_0xc6d4('0x44')]['toLowerCase']()][_0xc6d4('0x40')]()});}});}return _0x4762e0;}exports['queue']=function(_0x14b9a6,_0x21d111,_0x5bdeec,_0x4838cc,_0x2629c4,_0x54f6f4){var _0x35efa5,_0x5b50c2;_0x54f6f4[_0xc6d4('0x18')]=intUtil['stripTrailingSlash'](_0x54f6f4[_0xc6d4('0x18')]);_0x54f6f4['serverUrl']=intUtil[_0xc6d4('0x45')](_0x54f6f4[_0xc6d4('0x46')]);if(_0x2629c4&&_0x2629c4[_0xc6d4('0x47')]){logger[_0xc6d4('0xb')](_0xc6d4('0x48'),_0xc6d4('0x49'));_0x21d111[_0xc6d4('0x4a')]=util['format'](_0xc6d4('0x4b'),_0x54f6f4[_0xc6d4('0x46')],_0x21d111[_0xc6d4('0x4c')],md5(_0x21d111[_0xc6d4('0x4c')]));}else{_0x21d111['recordingURL']='';}headers[_0xc6d4('0x4d')]=getAuth(_0x54f6f4);return getUser(_0x54f6f4,_0x4838cc['email'])[_0xc6d4('0x14')](function(_0x51f0dd){_0x35efa5=_0x51f0dd;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x35efa5['id']);return getEndUser(_0x54f6f4,_0x21d111[_0xc6d4('0x4f')],_0x21d111[_0xc6d4('0x50')]);})[_0xc6d4('0x14')](function(_0x5c0777){_0x5b50c2=_0x5c0777;logger[_0xc6d4('0xb')](_0xc6d4('0x51'),_0x5b50c2['id']);return getTicket(_0x54f6f4,_0x35efa5,_0x5b50c2,_0x5bdeec,_0x21d111);})[_0xc6d4('0x14')](function(_0x5fb36b){if(_0x5fb36b){logger[_0xc6d4('0xb')](_0xc6d4('0x52'),_0x5fb36b['id']);switch(_0x54f6f4['type']){case _0xc6d4('0x53'):logger['info'](_0xc6d4('0x48'),_0xc6d4('0x54'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x55'),_0x54f6f4['remoteUri'],_0x35efa5['id'],_0x5fb36b['id']),'method':_0xc6d4('0xf')});case _0xc6d4('0x56'):logger['info'](_0xc6d4('0x48'),_0xc6d4('0x57'));emit(util['format'](_0xc6d4('0x58'),_0x4838cc[_0xc6d4('0x44')]),'trigger:browser:url',{'uri':util['format'](_0xc6d4('0x59'),_0x54f6f4['remoteUri'][_0xc6d4('0x5a')](_0xc6d4('0x5b'),''),_0x5fb36b['id'])});break;default:logger[_0xc6d4('0x5c')](_0xc6d4('0x48'),_0xc6d4('0x5d'));}}})[_0xc6d4('0x5e')](function(_0xf0259f){logger['error'](_0xc6d4('0x5f'),util['inspect'](_0xf0259f,{'showHidden':!![],'depth':null}));});};exports[_0xc6d4('0x60')]=function(_0x258279,_0x108e78,_0x2e7560,_0x41f4a5,_0xb90d17,_0x4d981f,_0x476e2b){var _0x40556d,_0x425f56;_0x4d981f[_0xc6d4('0x18')]=intUtil[_0xc6d4('0x45')](_0x4d981f[_0xc6d4('0x18')]);_0x4d981f[_0xc6d4('0x46')]=intUtil['stripTrailingSlash'](_0x4d981f[_0xc6d4('0x46')]);if(_0x476e2b&&_0x476e2b['recordingFormat']&&_0x476e2b['recordingFormat']!=='none'){logger[_0xc6d4('0xb')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x108e78[_0xc6d4('0x4a')]=util[_0xc6d4('0xd')](_0xc6d4('0x4b'),_0x4d981f['serverUrl'],_0x108e78[_0xc6d4('0x4c')],md5(_0x108e78['uniqueid']));}headers[_0xc6d4('0x4d')]=getAuth(_0x4d981f);return getUser(_0x4d981f,_0x41f4a5[_0xc6d4('0x61')])['then'](function(_0x459687){_0x40556d=_0x459687;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x40556d['id']);return getEndUser(_0x4d981f,_0x108e78[_0xc6d4('0x62')],_0x108e78[_0xc6d4('0x63')]);})['then'](function(_0x1b3803){_0x425f56=_0x1b3803;logger['info'](_0xc6d4('0x51'),_0x425f56['id']);return getTicket(_0x4d981f,_0x40556d,_0x425f56,_0x2e7560,_0x108e78);})['then'](function(_0xf4cf9c){if(_0xf4cf9c){logger[_0xc6d4('0xb')](_0xc6d4('0x52'),_0xf4cf9c['id']);switch(_0x4d981f[_0xc6d4('0x38')]){case _0xc6d4('0x53'):logger[_0xc6d4('0xb')](_0xc6d4('0x64'),_0xc6d4('0x54'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x55'),_0x4d981f[_0xc6d4('0x18')],_0x40556d['id'],_0xf4cf9c['id']),'method':_0xc6d4('0xf')});case _0xc6d4('0x56'):logger['info'](_0xc6d4('0x64'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xc6d4('0xd')](_0xc6d4('0x58'),_0x41f4a5[_0xc6d4('0x44')]),_0xc6d4('0x65'),{'uri':util[_0xc6d4('0xd')](_0xc6d4('0x59'),_0x4d981f[_0xc6d4('0x18')][_0xc6d4('0x5a')]('/api/v2',''),_0xf4cf9c['id'])});break;default:logger[_0xc6d4('0x5c')](_0xc6d4('0x64'),_0xc6d4('0x5d'));}}})[_0xc6d4('0x5e')](function(_0x16c130){logger['error'](_0xc6d4('0x66'),util[_0xc6d4('0x67')](_0x16c130,{'showHidden':!![],'depth':null}));});};exports[_0xc6d4('0x68')]=function(_0x19df25,_0x5c3831,_0x50f238,_0x2763c5,_0x3fc476,_0x5c7838){var _0x3427cb,_0x3b3f4d;_0x5c7838[_0xc6d4('0x18')]=intUtil[_0xc6d4('0x45')](_0x5c7838[_0xc6d4('0x18')]);_0x5c7838[_0xc6d4('0x46')]=intUtil[_0xc6d4('0x45')](_0x5c7838['serverUrl']);if(_0x3fc476&&_0x3fc476['monitor_format']){logger['info']('['+_0x5c3831[_0xc6d4('0x69')][_0xc6d4('0x6a')]()+']',_0xc6d4('0x49'));_0x5c3831[_0xc6d4('0x4a')]=util[_0xc6d4('0xd')](_0xc6d4('0x4b'),_0x5c7838['serverUrl'],_0x5c3831[_0xc6d4('0x4c')],md5(_0x5c3831[_0xc6d4('0x4c')]));}else{_0x5c3831[_0xc6d4('0x4a')]='';}headers['Authorization']=getAuth(_0x5c7838);return getUser(_0x5c7838)[_0xc6d4('0x14')](function(_0x452d53){_0x3427cb=_0x452d53;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x3427cb['id']);return getEndUser(_0x5c7838,_0x5c3831[_0xc6d4('0x4f')],_0x5c3831[_0xc6d4('0x50')]);})[_0xc6d4('0x14')](function(_0x1221bb){_0x3b3f4d=_0x1221bb;logger[_0xc6d4('0xb')](_0xc6d4('0x51'),_0x3b3f4d['id']);return getTicket(_0x5c7838,_0x3427cb,_0x3b3f4d,_0x50f238,_0x5c3831);})[_0xc6d4('0x14')](function(_0x57d1b1){if(_0x57d1b1){logger[_0xc6d4('0xb')]('The\x20Ticket\x20ID\x20is:',_0x57d1b1['id']);}})[_0xc6d4('0x5e')](function(_0x2e5710){logger['error']('['+_0x5c3831[_0xc6d4('0x69')]['toUpperCase']()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0xc6d4('0x67')](_0x2e5710,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff