// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x0d4e=['content','toString','type','idField','custom_fields','push','variableName','customVariable','Variable','serverUrl','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','stripTrailingSlash','recordingFormat','[OUTBOUND]','recordingURL','destcalleridname','Displaying\x20ticket\x20to\x20agent...','error','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','abandoned','monitor_format','[ABANDONED]','The\x20Ticket\x20ID\x20is:','[ABANDONED]\x20Error\x20running\x20Zendesk\x20integration','lodash','request-promise','md5','util','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','defaults','redis','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','remoteUri','POST','merge','Tags','name','getString','Subjects','Descriptions','Fields','then','ticket','Getting\x20agent\x20with\x20email','%s/search.json','count','Agent\x20found!','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','length','filter','end-user','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','password','%s:%s','token','%s/token:%s','username','Basic\x20%s','base64','[HTTP]','stringify','GET','forEach','nameField','customField'];(function(_0x484fba,_0x91a148){var _0x2ab031=function(_0x1f96da){while(--_0x1f96da){_0x484fba['push'](_0x484fba['shift']());}};_0x2ab031(++_0x91a148);}(_0x0d4e,0x1ca));var _0xe0d4=function(_0x20a584,_0xe384a5){_0x20a584=_0x20a584-0x0;var _0x4b41a8=_0x0d4e[_0x20a584];return _0x4b41a8;};'use strict';var _=require(_0xe0d4('0x0'));var rp=require(_0xe0d4('0x1'));var md5=require(_0xe0d4('0x2'));var util=require(_0xe0d4('0x3'));var Redis=require(_0xe0d4('0x4'));var intUtil=require(_0xe0d4('0x5'));var config=require(_0xe0d4('0x6'));var logger=require(_0xe0d4('0x7'))(_0xe0d4('0x8'));config['redis']=_[_0xe0d4('0x9')](config[_0xe0d4('0xa')],{'host':_0xe0d4('0xb'),'port':0x18eb});var io=require(_0xe0d4('0xc'))(new Redis(config['redis']));function emit(_0x4a2a87,_0x312e09,_0x1ba14d){io['to'](_0x4a2a87)[_0xe0d4('0xd')](_0x312e09,_0x1ba14d);}var headers={'Content-Type':_0xe0d4('0xe'),'Accept':_0xe0d4('0xe')};function getTicket(_0x11aa34,_0x43ae3a,_0xb36d72,_0x1dd35d,_0x215d49){logger[_0xe0d4('0xf')](_0xe0d4('0x10'));return request({'uri':util[_0xe0d4('0x11')]('%s/tickets.json',_0x11aa34[_0xe0d4('0x12')]),'method':_0xe0d4('0x13'),'body':{'ticket':_[_0xe0d4('0x14')]({'requester_id':_0xb36d72['id'],'submitter_id':_0x43ae3a?_0x43ae3a['id']:undefined,'assignee_id':_0x43ae3a?_0x43ae3a['id']:undefined,'tags':getTags(_0x1dd35d[_0xe0d4('0x15')],_0xe0d4('0x16')),'subject':intUtil[_0xe0d4('0x17')](_0x1dd35d[_0xe0d4('0x18')],_0x215d49,'\x20'),'description':intUtil[_0xe0d4('0x17')](_0x1dd35d[_0xe0d4('0x19')],_0x215d49,'\x0a'),'comment':{'public':![],'body':intUtil[_0xe0d4('0x17')](_0x1dd35d[_0xe0d4('0x19')],_0x215d49,'\x0a')}},getCustomFields(_0x1dd35d[_0xe0d4('0x1a')],_0x215d49))}})[_0xe0d4('0x1b')](function(_0x344d85){logger[_0xe0d4('0xf')]('Ticket\x20created!');return _0x344d85[_0xe0d4('0x1c')];});}function getUser(_0x3c0986,_0xe0d15b){if(intUtil['validateEmail'](_0xe0d15b)){logger['info'](_0xe0d4('0x1d'),_0xe0d15b);return request({'uri':util[_0xe0d4('0x11')](_0xe0d4('0x1e'),_0x3c0986[_0xe0d4('0x12')]),'qs':{'query':util[_0xe0d4('0x11')]('type:user\x20role:agent\x20email:%s',_0xe0d15b)}})[_0xe0d4('0x1b')](function(_0x13192c){if(_0x13192c[_0xe0d4('0x1f')]){logger[_0xe0d4('0xf')](_0xe0d4('0x20'));return _['find'](_0x13192c[_0xe0d4('0x21')],{'email':_0xe0d15b,'role':'agent'});}else{logger['info'](_0xe0d4('0x22'));return request({'uri':util[_0xe0d4('0x11')](_0xe0d4('0x23'),_0x3c0986['remoteUri'])})[_0xe0d4('0x1b')](function(_0x4527e9){logger[_0xe0d4('0xf')](_0xe0d4('0x24'));return _0x4527e9[_0xe0d4('0x25')];});}});}else{logger[_0xe0d4('0xf')](_0xe0d4('0x22'));return request({'uri':util[_0xe0d4('0x11')](_0xe0d4('0x23'),_0x3c0986['remoteUri'])})[_0xe0d4('0x1b')](function(_0x24ef5e){logger['info'](_0xe0d4('0x24'));return _0x24ef5e['user'];});}}function getEndUser(_0x13c108,_0x9fc63d,_0x2229d0){logger['info'](_0xe0d4('0x26'),_0x2229d0);return request({'uri':util['format']('%s/search.json',_0x13c108[_0xe0d4('0x12')]),'qs':{'query':util[_0xe0d4('0x11')](_0xe0d4('0x27'),_0x2229d0)}})[_0xe0d4('0x1b')](function(_0x136ecd){var _0x207c71;if(_0x136ecd[_0xe0d4('0x21')][_0xe0d4('0x28')]){_0x136ecd[_0xe0d4('0x21')]=_[_0xe0d4('0x29')](_0x136ecd[_0xe0d4('0x21')],{'suspended':![],'role':_0xe0d4('0x2a')});if(_0x136ecd[_0xe0d4('0x21')][_0xe0d4('0x28')]){_0x207c71=_['first'](_0x136ecd[_0xe0d4('0x21')]);}}if(_0x207c71){logger['info'](_0xe0d4('0x2b'));return _0x207c71;}else{logger[_0xe0d4('0xf')](_0xe0d4('0x2c'));return request({'uri':util[_0xe0d4('0x11')](_0xe0d4('0x2d'),_0x13c108[_0xe0d4('0x12')]),'method':_0xe0d4('0x13'),'body':{'user':{'role':_0xe0d4('0x2a'),'name':util[_0xe0d4('0x11')](_0xe0d4('0x2e'),_0x9fc63d||_0x2229d0),'phone':_0x2229d0}}})[_0xe0d4('0x1b')](function(_0x7b9296){logger['info'](_0xe0d4('0x2f'));return _0x7b9296['user'];});}});}function getAuth(_0x3ce010){var _0x4f11f9;if(_0x3ce010[_0xe0d4('0x30')]===_0xe0d4('0x31')){_0x4f11f9=util[_0xe0d4('0x11')](_0xe0d4('0x32'),_0x3ce010['username'],_0x3ce010[_0xe0d4('0x31')]);}else if(_0x3ce010[_0xe0d4('0x30')]===_0xe0d4('0x33')){_0x4f11f9=util[_0xe0d4('0x11')](_0xe0d4('0x34'),_0x3ce010[_0xe0d4('0x35')],_0x3ce010[_0xe0d4('0x33')]);}return util[_0xe0d4('0x11')](_0xe0d4('0x36'),new Buffer(_0x4f11f9)['toString'](_0xe0d4('0x37')));}function request(_0x619eb2){logger['debug'](_0xe0d4('0x38'),JSON[_0xe0d4('0x39')](_0x619eb2));return rp(_[_0xe0d4('0x9')](_0x619eb2,{'method':_0xe0d4('0x3a'),'headers':headers,'json':!![]}));}function getTags(_0x354753,_0x1da547){var _0x48a29d=[];if(_0x354753&&_0x354753[_0xe0d4('0x28')]>0x0){_0x48a29d=_['map'](_0x354753,_0x1da547);}return _0x48a29d;}function getCustomFields(_0x5cbdb2,_0x5493de){var _0xc86f0e=[];var _0x349034={'custom_fields':[]};if(_0x5cbdb2[_0xe0d4('0x28')]>0x0){_[_0xe0d4('0x3b')](_0x5cbdb2,function(_0x190540){if(_0x190540['type']==='string'&&_0x190540[_0xe0d4('0x3c')]&&!_0x190540[_0xe0d4('0x3d')]){_0x349034[_0x190540[_0xe0d4('0x3c')]['toLowerCase']()]=_0x190540[_0xe0d4('0x3e')][_0xe0d4('0x3f')]();}else if(_0x190540[_0xe0d4('0x40')]==='string'&&_0x190540[_0xe0d4('0x41')]&&_0x190540[_0xe0d4('0x3d')]){_0x349034[_0xe0d4('0x42')][_0xe0d4('0x43')]({'id':_0x190540[_0xe0d4('0x41')],'value':_0x190540[_0xe0d4('0x3e')][_0xe0d4('0x3f')]()});}else if(_0x190540[_0xe0d4('0x40')]==='variable'&&_0x190540[_0xe0d4('0x44')]&&_0x190540[_0xe0d4('0x41')]&&_0x190540[_0xe0d4('0x3d')]){_0x5493de[_0x190540[_0xe0d4('0x44')]]&&_0x349034[_0xe0d4('0x42')][_0xe0d4('0x43')]({'id':_0x190540['idField'],'value':_0x5493de[_0x190540[_0xe0d4('0x44')]]['toString']()});}else if(_0x190540[_0xe0d4('0x40')]===_0xe0d4('0x45')&&_0x190540['Variable']&&_0x190540['Variable'][_0xe0d4('0x16')]&&_0x190540[_0xe0d4('0x41')]&&_0x190540[_0xe0d4('0x3d')]){_0x5493de[_0x190540[_0xe0d4('0x46')][_0xe0d4('0x16')]['toLowerCase']()]&&_0x349034[_0xe0d4('0x42')][_0xe0d4('0x43')]({'id':_0x190540[_0xe0d4('0x41')],'value':_0x5493de[_0x190540[_0xe0d4('0x46')][_0xe0d4('0x16')]['toLowerCase']()][_0xe0d4('0x3f')]()});}});}return _0x349034;}exports['queue']=function(_0x1e5c62,_0x26ef5d,_0xf109c8,_0x792655,_0x277f56,_0x43e27d){var _0x53b91f,_0x5d69af;_0x43e27d[_0xe0d4('0x12')]=intUtil['stripTrailingSlash'](_0x43e27d[_0xe0d4('0x12')]);_0x43e27d[_0xe0d4('0x47')]=intUtil['stripTrailingSlash'](_0x43e27d['serverUrl']);if(_0x277f56&&_0x277f56['monitor_format']){logger[_0xe0d4('0xf')](_0xe0d4('0x48'),_0xe0d4('0x49'));_0x26ef5d['recordingURL']=util[_0xe0d4('0x11')](_0xe0d4('0x4a'),_0x43e27d[_0xe0d4('0x47')],_0x26ef5d[_0xe0d4('0x4b')],md5(_0x26ef5d[_0xe0d4('0x4b')]));}else{_0x26ef5d['recordingURL']='';}headers[_0xe0d4('0x4c')]=getAuth(_0x43e27d);return getUser(_0x43e27d,_0x792655[_0xe0d4('0x4d')])[_0xe0d4('0x1b')](function(_0x4f822c){_0x53b91f=_0x4f822c;logger['info'](_0xe0d4('0x4e'),_0x53b91f['id']);return getEndUser(_0x43e27d,_0x26ef5d[_0xe0d4('0x4f')],_0x26ef5d[_0xe0d4('0x50')]);})[_0xe0d4('0x1b')](function(_0x16ca40){_0x5d69af=_0x16ca40;logger['info'](_0xe0d4('0x51'),_0x5d69af['id']);return getTicket(_0x43e27d,_0x53b91f,_0x5d69af,_0xf109c8,_0x26ef5d);})[_0xe0d4('0x1b')](function(_0x27c02f){if(_0x27c02f){logger['info']('The\x20Ticket\x20ID\x20is:',_0x27c02f['id']);switch(_0x43e27d[_0xe0d4('0x40')]){case'integrationTab':logger[_0xe0d4('0xf')](_0xe0d4('0x48'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xe0d4('0x11')](_0xe0d4('0x52'),_0x43e27d['remoteUri'],_0x53b91f['id'],_0x27c02f['id']),'method':_0xe0d4('0x13')});case _0xe0d4('0x53'):logger[_0xe0d4('0xf')](_0xe0d4('0x48'),_0xe0d4('0x54'));emit(util[_0xe0d4('0x11')](_0xe0d4('0x55'),_0x792655[_0xe0d4('0x16')]),_0xe0d4('0x56'),{'uri':util[_0xe0d4('0x11')](_0xe0d4('0x57'),_0x43e27d[_0xe0d4('0x12')],_0x27c02f['id'])});break;default:logger['error'](_0xe0d4('0x48'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xe0d4('0x58')](function(_0x538dad){logger['error'](_0xe0d4('0x59'),util[_0xe0d4('0x5a')](_0x538dad,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x953ffd,_0xdefc74,_0x16017f,_0x5bbbe2,_0x53f1d2,_0x1523ba,_0xd72f6e){var _0x46e805,_0x4b5243;_0x1523ba[_0xe0d4('0x12')]=intUtil[_0xe0d4('0x5b')](_0x1523ba[_0xe0d4('0x12')]);_0x1523ba[_0xe0d4('0x47')]=intUtil[_0xe0d4('0x5b')](_0x1523ba['serverUrl']);if(_0xd72f6e&&_0xd72f6e[_0xe0d4('0x5c')]&&_0xd72f6e[_0xe0d4('0x5c')]!=='none'){logger[_0xe0d4('0xf')](_0xe0d4('0x5d'),_0xe0d4('0x49'));_0xdefc74[_0xe0d4('0x5e')]=util[_0xe0d4('0x11')](_0xe0d4('0x4a'),_0x1523ba[_0xe0d4('0x47')],_0xdefc74['uniqueid'],md5(_0xdefc74[_0xe0d4('0x4b')]));}headers[_0xe0d4('0x4c')]=getAuth(_0x1523ba);return getUser(_0x1523ba,_0x5bbbe2[_0xe0d4('0x4d')])[_0xe0d4('0x1b')](function(_0x52ce56){_0x46e805=_0x52ce56;logger[_0xe0d4('0xf')]('The\x20User\x20ID\x20is:',_0x46e805['id']);return getEndUser(_0x1523ba,_0xdefc74[_0xe0d4('0x5f')],_0xdefc74['destcalleridnum']);})[_0xe0d4('0x1b')](function(_0x48f1dc){_0x4b5243=_0x48f1dc;logger['info']('The\x20Enduser\x20ID\x20is:',_0x4b5243['id']);return getTicket(_0x1523ba,_0x46e805,_0x4b5243,_0x16017f,_0xdefc74);})[_0xe0d4('0x1b')](function(_0x5beaa6){if(_0x5beaa6){logger[_0xe0d4('0xf')]('The\x20Ticket\x20ID\x20is:',_0x5beaa6['id']);switch(_0x1523ba[_0xe0d4('0x40')]){case'integrationTab':logger[_0xe0d4('0xf')](_0xe0d4('0x5d'),_0xe0d4('0x60'));return request({'uri':util[_0xe0d4('0x11')](_0xe0d4('0x52'),_0x1523ba['remoteUri'],_0x46e805['id'],_0x5beaa6['id']),'method':_0xe0d4('0x13')});case _0xe0d4('0x53'):logger['info'](_0xe0d4('0x5d'),_0xe0d4('0x54'));emit(util[_0xe0d4('0x11')](_0xe0d4('0x55'),_0x5bbbe2[_0xe0d4('0x16')]),_0xe0d4('0x56'),{'uri':util[_0xe0d4('0x11')](_0xe0d4('0x57'),_0x1523ba[_0xe0d4('0x12')],_0x5beaa6['id'])});break;default:logger[_0xe0d4('0x61')](_0xe0d4('0x5d'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xe0d4('0x58')](function(_0x1b7993){logger[_0xe0d4('0x61')](_0xe0d4('0x62'),util[_0xe0d4('0x5a')](_0x1b7993,{'showHidden':!![],'depth':null}));});};exports[_0xe0d4('0x63')]=function(_0x3811f5,_0x4a7dc6,_0x384923,_0xb90b9b,_0x19bd35,_0x41e231){var _0x58bb5d,_0x949f43;_0x41e231[_0xe0d4('0x12')]=intUtil[_0xe0d4('0x5b')](_0x41e231[_0xe0d4('0x12')]);_0x41e231[_0xe0d4('0x47')]=intUtil[_0xe0d4('0x5b')](_0x41e231['serverUrl']);if(_0x19bd35&&_0x19bd35[_0xe0d4('0x64')]){logger[_0xe0d4('0xf')](_0xe0d4('0x65'),'Recording\x20is\x20enabled!');_0x4a7dc6[_0xe0d4('0x5e')]=util['format'](_0xe0d4('0x4a'),_0x41e231['serverUrl'],_0x4a7dc6[_0xe0d4('0x4b')],md5(_0x4a7dc6[_0xe0d4('0x4b')]));}else{_0x4a7dc6[_0xe0d4('0x5e')]='';}headers['Authorization']=getAuth(_0x41e231);return getUser(_0x41e231)[_0xe0d4('0x1b')](function(_0x569326){_0x58bb5d=_0x569326;logger['info'](_0xe0d4('0x4e'),_0x58bb5d['id']);return getEndUser(_0x41e231,_0x4a7dc6[_0xe0d4('0x4f')],_0x4a7dc6['calleridnum']);})[_0xe0d4('0x1b')](function(_0x2454bf){_0x949f43=_0x2454bf;logger['info'](_0xe0d4('0x51'),_0x949f43['id']);return getTicket(_0x41e231,_0x58bb5d,_0x949f43,_0x384923,_0x4a7dc6);})[_0xe0d4('0x1b')](function(_0x5ab440){if(_0x5ab440){logger[_0xe0d4('0xf')](_0xe0d4('0x66'),_0x5ab440['id']);}})[_0xe0d4('0x58')](function(_0x241b48){logger['error'](_0xe0d4('0x67'),util[_0xe0d4('0x5a')](_0x241b48,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x6d4c=['./util','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','info','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','Tags','getString','Subjects','Descriptions','then','ticket','validateEmail','Getting\x20agent\x20with\x20email','remoteUri','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','results','agent','Admin\x20account\x20selected.','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user','Searching\x20enduser\x20with\x20phone','%s/search.json','length','filter','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','end-user','Enduser\x20created.','authType','password','token','%s/token:%s','username','Basic\x20%s','base64','debug','[HTTP]','stringify','map','picklist','type','nameField','customField','toLowerCase','includes','string','idField','push','toString','variableName','custom_fields','Variable','name','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','email','destcalleridname','destcalleridnum','[OUTBOUND]','trigger:browser:url','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','unmanaged','lastevent','toUpperCase','request-promise','md5','util','ioredis'];(function(_0x7ceeac,_0x1c9973){var _0x330ac0=function(_0x54e645){while(--_0x54e645){_0x7ceeac['push'](_0x7ceeac['shift']());}};_0x330ac0(++_0x1c9973);}(_0x6d4c,0x1a8));var _0xc6d4=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x6d4c[_0x3dd15e];return _0x231fd0;};'use strict';var _=require('lodash');var rp=require(_0xc6d4('0x0'));var md5=require(_0xc6d4('0x1'));var util=require(_0xc6d4('0x2'));var Redis=require(_0xc6d4('0x3'));var intUtil=require(_0xc6d4('0x4'));var config=require('../../../../config/environment');var logger=require(_0xc6d4('0x5'))(_0xc6d4('0x6'));config[_0xc6d4('0x7')]=_[_0xc6d4('0x8')](config[_0xc6d4('0x7')],{'host':_0xc6d4('0x9'),'port':0x18eb});var io=require(_0xc6d4('0xa'))(new Redis(config[_0xc6d4('0x7')]));function emit(_0x41d457,_0xe327e9,_0x418022){io['to'](_0x41d457)['emit'](_0xe327e9,_0x418022);}var headers={'Content-Type':'application/json','Accept':'application/json'};function getTicket(_0x50c588,_0x5b7f85,_0x5d174c,_0x204acb,_0x2fa2e0){logger[_0xc6d4('0xb')](_0xc6d4('0xc'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0xe'),_0x50c588['remoteUri']),'method':_0xc6d4('0xf'),'body':{'ticket':_['merge']({'requester_id':_0x5d174c['id'],'submitter_id':_0x5b7f85?_0x5b7f85['id']:undefined,'assignee_id':_0x5b7f85?_0x5b7f85['id']:undefined,'tags':getTags(_0x204acb[_0xc6d4('0x10')],'name'),'subject':intUtil[_0xc6d4('0x11')](_0x204acb[_0xc6d4('0x12')],_0x2fa2e0,'\x20'),'description':intUtil[_0xc6d4('0x11')](_0x204acb[_0xc6d4('0x13')],_0x2fa2e0,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x204acb[_0xc6d4('0x13')],_0x2fa2e0,'\x0a')}},getCustomFields(_0x204acb['Fields'],_0x2fa2e0))}})[_0xc6d4('0x14')](function(_0x59c798){logger[_0xc6d4('0xb')]('Ticket\x20created!');return _0x59c798[_0xc6d4('0x15')];});}function getUser(_0x313ac1,_0x1ae2a6){if(intUtil[_0xc6d4('0x16')](_0x1ae2a6)){logger[_0xc6d4('0xb')](_0xc6d4('0x17'),_0x1ae2a6);return request({'uri':util[_0xc6d4('0xd')]('%s/search.json',_0x313ac1[_0xc6d4('0x18')]),'qs':{'query':util[_0xc6d4('0xd')](_0xc6d4('0x19'),_0x1ae2a6)}})['then'](function(_0x273f8b){if(_0x273f8b[_0xc6d4('0x1a')]){logger[_0xc6d4('0xb')](_0xc6d4('0x1b'));return _[_0xc6d4('0x1c')](_0x273f8b[_0xc6d4('0x1d')],{'email':_0x1ae2a6,'role':_0xc6d4('0x1e')});}else{logger[_0xc6d4('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xc6d4('0xd')]('%s/users/me.json',_0x313ac1['remoteUri'])})[_0xc6d4('0x14')](function(_0x52619f){logger[_0xc6d4('0xb')](_0xc6d4('0x1f'));return _0x52619f['user'];});}});}else{logger[_0xc6d4('0xb')](_0xc6d4('0x20'));return request({'uri':util['format'](_0xc6d4('0x21'),_0x313ac1[_0xc6d4('0x18')])})['then'](function(_0x27c9ec){logger[_0xc6d4('0xb')](_0xc6d4('0x1f'));return _0x27c9ec[_0xc6d4('0x22')];});}}function getEndUser(_0x105949,_0x5eb2d8,_0xad9a3f){logger['info'](_0xc6d4('0x23'),_0xad9a3f);return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x24'),_0x105949[_0xc6d4('0x18')]),'qs':{'query':util[_0xc6d4('0xd')]('type:user\x20role:end-user\x20phone:%s',_0xad9a3f)}})[_0xc6d4('0x14')](function(_0x5ea640){var _0x209c67;if(_0x5ea640[_0xc6d4('0x1d')][_0xc6d4('0x25')]){_0x5ea640[_0xc6d4('0x1d')]=_[_0xc6d4('0x26')](_0x5ea640[_0xc6d4('0x1d')],{'suspended':![],'role':'end-user'});if(_0x5ea640[_0xc6d4('0x1d')][_0xc6d4('0x25')]){_0x209c67=_[_0xc6d4('0x27')](_0x5ea640[_0xc6d4('0x1d')]);}}if(_0x209c67){logger[_0xc6d4('0xb')](_0xc6d4('0x28'));return _0x209c67;}else{logger['info'](_0xc6d4('0x29'));return request({'uri':util[_0xc6d4('0xd')]('%s/users.json',_0x105949[_0xc6d4('0x18')]),'method':_0xc6d4('0xf'),'body':{'user':{'role':_0xc6d4('0x2a'),'name':util[_0xc6d4('0xd')]('Caller\x20-\x20%s',_0x5eb2d8||_0xad9a3f),'phone':_0xad9a3f}}})[_0xc6d4('0x14')](function(_0x5a265d){logger[_0xc6d4('0xb')](_0xc6d4('0x2b'));return _0x5a265d['user'];});}});}function getAuth(_0x3cef98){var _0x3d46b5;if(_0x3cef98[_0xc6d4('0x2c')]===_0xc6d4('0x2d')){_0x3d46b5=util[_0xc6d4('0xd')]('%s:%s',_0x3cef98['username'],_0x3cef98[_0xc6d4('0x2d')]);}else if(_0x3cef98[_0xc6d4('0x2c')]===_0xc6d4('0x2e')){_0x3d46b5=util[_0xc6d4('0xd')](_0xc6d4('0x2f'),_0x3cef98[_0xc6d4('0x30')],_0x3cef98[_0xc6d4('0x2e')]);}return util['format'](_0xc6d4('0x31'),new Buffer(_0x3d46b5)['toString'](_0xc6d4('0x32')));}function request(_0x1278de){logger[_0xc6d4('0x33')](_0xc6d4('0x34'),JSON[_0xc6d4('0x35')](_0x1278de));return rp(_[_0xc6d4('0x8')](_0x1278de,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x4c9b8d,_0x5b60fe){var _0x41923b=[];if(_0x4c9b8d&&_0x4c9b8d[_0xc6d4('0x25')]>0x0){_0x41923b=_[_0xc6d4('0x36')](_0x4c9b8d,_0x5b60fe);}return _0x41923b;}function getCustomFields(_0x15e194,_0x1011ac){var _0x298dbc=[];var _0x4762e0={'custom_fields':[]};if(_0x15e194['length']>0x0){_['forEach'](_0x15e194,function(_0x12ef96){if(_['includes'](['string',_0xc6d4('0x37')],_0x12ef96[_0xc6d4('0x38')])&&_0x12ef96[_0xc6d4('0x39')]&&!_0x12ef96[_0xc6d4('0x3a')]){_0x4762e0[_0x12ef96[_0xc6d4('0x39')][_0xc6d4('0x3b')]()]=_0x12ef96['content']['toString']();}else if(_[_0xc6d4('0x3c')]([_0xc6d4('0x3d'),'picklist'],_0x12ef96[_0xc6d4('0x38')])&&_0x12ef96[_0xc6d4('0x3e')]&&_0x12ef96['customField']){_0x4762e0['custom_fields'][_0xc6d4('0x3f')]({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x12ef96['content'][_0xc6d4('0x40')]()});}else if(_0x12ef96[_0xc6d4('0x38')]==='variable'&&_0x12ef96[_0xc6d4('0x41')]&&_0x12ef96[_0xc6d4('0x3e')]&&_0x12ef96[_0xc6d4('0x3a')]){_0x1011ac[_0x12ef96[_0xc6d4('0x41')]]&&_0x4762e0[_0xc6d4('0x42')][_0xc6d4('0x3f')]({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x1011ac[_0x12ef96[_0xc6d4('0x41')]][_0xc6d4('0x40')]()});}else if(_0x12ef96[_0xc6d4('0x38')]==='customVariable'&&_0x12ef96[_0xc6d4('0x43')]&&_0x12ef96[_0xc6d4('0x43')][_0xc6d4('0x44')]&&_0x12ef96['idField']&&_0x12ef96[_0xc6d4('0x3a')]){_0x1011ac[_0x12ef96['Variable'][_0xc6d4('0x44')][_0xc6d4('0x3b')]()]&&_0x4762e0[_0xc6d4('0x42')]['push']({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x1011ac[_0x12ef96[_0xc6d4('0x43')][_0xc6d4('0x44')]['toLowerCase']()][_0xc6d4('0x40')]()});}});}return _0x4762e0;}exports['queue']=function(_0x14b9a6,_0x21d111,_0x5bdeec,_0x4838cc,_0x2629c4,_0x54f6f4){var _0x35efa5,_0x5b50c2;_0x54f6f4[_0xc6d4('0x18')]=intUtil['stripTrailingSlash'](_0x54f6f4[_0xc6d4('0x18')]);_0x54f6f4['serverUrl']=intUtil[_0xc6d4('0x45')](_0x54f6f4[_0xc6d4('0x46')]);if(_0x2629c4&&_0x2629c4[_0xc6d4('0x47')]){logger[_0xc6d4('0xb')](_0xc6d4('0x48'),_0xc6d4('0x49'));_0x21d111[_0xc6d4('0x4a')]=util['format'](_0xc6d4('0x4b'),_0x54f6f4[_0xc6d4('0x46')],_0x21d111[_0xc6d4('0x4c')],md5(_0x21d111[_0xc6d4('0x4c')]));}else{_0x21d111['recordingURL']='';}headers[_0xc6d4('0x4d')]=getAuth(_0x54f6f4);return getUser(_0x54f6f4,_0x4838cc['email'])[_0xc6d4('0x14')](function(_0x51f0dd){_0x35efa5=_0x51f0dd;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x35efa5['id']);return getEndUser(_0x54f6f4,_0x21d111[_0xc6d4('0x4f')],_0x21d111[_0xc6d4('0x50')]);})[_0xc6d4('0x14')](function(_0x5c0777){_0x5b50c2=_0x5c0777;logger[_0xc6d4('0xb')](_0xc6d4('0x51'),_0x5b50c2['id']);return getTicket(_0x54f6f4,_0x35efa5,_0x5b50c2,_0x5bdeec,_0x21d111);})[_0xc6d4('0x14')](function(_0x5fb36b){if(_0x5fb36b){logger[_0xc6d4('0xb')](_0xc6d4('0x52'),_0x5fb36b['id']);switch(_0x54f6f4['type']){case _0xc6d4('0x53'):logger['info'](_0xc6d4('0x48'),_0xc6d4('0x54'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x55'),_0x54f6f4['remoteUri'],_0x35efa5['id'],_0x5fb36b['id']),'method':_0xc6d4('0xf')});case _0xc6d4('0x56'):logger['info'](_0xc6d4('0x48'),_0xc6d4('0x57'));emit(util['format'](_0xc6d4('0x58'),_0x4838cc[_0xc6d4('0x44')]),'trigger:browser:url',{'uri':util['format'](_0xc6d4('0x59'),_0x54f6f4['remoteUri'][_0xc6d4('0x5a')](_0xc6d4('0x5b'),''),_0x5fb36b['id'])});break;default:logger[_0xc6d4('0x5c')](_0xc6d4('0x48'),_0xc6d4('0x5d'));}}})[_0xc6d4('0x5e')](function(_0xf0259f){logger['error'](_0xc6d4('0x5f'),util['inspect'](_0xf0259f,{'showHidden':!![],'depth':null}));});};exports[_0xc6d4('0x60')]=function(_0x258279,_0x108e78,_0x2e7560,_0x41f4a5,_0xb90d17,_0x4d981f,_0x476e2b){var _0x40556d,_0x425f56;_0x4d981f[_0xc6d4('0x18')]=intUtil[_0xc6d4('0x45')](_0x4d981f[_0xc6d4('0x18')]);_0x4d981f[_0xc6d4('0x46')]=intUtil['stripTrailingSlash'](_0x4d981f[_0xc6d4('0x46')]);if(_0x476e2b&&_0x476e2b['recordingFormat']&&_0x476e2b['recordingFormat']!=='none'){logger[_0xc6d4('0xb')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x108e78[_0xc6d4('0x4a')]=util[_0xc6d4('0xd')](_0xc6d4('0x4b'),_0x4d981f['serverUrl'],_0x108e78[_0xc6d4('0x4c')],md5(_0x108e78['uniqueid']));}headers[_0xc6d4('0x4d')]=getAuth(_0x4d981f);return getUser(_0x4d981f,_0x41f4a5[_0xc6d4('0x61')])['then'](function(_0x459687){_0x40556d=_0x459687;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x40556d['id']);return getEndUser(_0x4d981f,_0x108e78[_0xc6d4('0x62')],_0x108e78[_0xc6d4('0x63')]);})['then'](function(_0x1b3803){_0x425f56=_0x1b3803;logger['info'](_0xc6d4('0x51'),_0x425f56['id']);return getTicket(_0x4d981f,_0x40556d,_0x425f56,_0x2e7560,_0x108e78);})['then'](function(_0xf4cf9c){if(_0xf4cf9c){logger[_0xc6d4('0xb')](_0xc6d4('0x52'),_0xf4cf9c['id']);switch(_0x4d981f[_0xc6d4('0x38')]){case _0xc6d4('0x53'):logger[_0xc6d4('0xb')](_0xc6d4('0x64'),_0xc6d4('0x54'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x55'),_0x4d981f[_0xc6d4('0x18')],_0x40556d['id'],_0xf4cf9c['id']),'method':_0xc6d4('0xf')});case _0xc6d4('0x56'):logger['info'](_0xc6d4('0x64'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xc6d4('0xd')](_0xc6d4('0x58'),_0x41f4a5[_0xc6d4('0x44')]),_0xc6d4('0x65'),{'uri':util[_0xc6d4('0xd')](_0xc6d4('0x59'),_0x4d981f[_0xc6d4('0x18')][_0xc6d4('0x5a')]('/api/v2',''),_0xf4cf9c['id'])});break;default:logger[_0xc6d4('0x5c')](_0xc6d4('0x64'),_0xc6d4('0x5d'));}}})[_0xc6d4('0x5e')](function(_0x16c130){logger['error'](_0xc6d4('0x66'),util[_0xc6d4('0x67')](_0x16c130,{'showHidden':!![],'depth':null}));});};exports[_0xc6d4('0x68')]=function(_0x19df25,_0x5c3831,_0x50f238,_0x2763c5,_0x3fc476,_0x5c7838){var _0x3427cb,_0x3b3f4d;_0x5c7838[_0xc6d4('0x18')]=intUtil[_0xc6d4('0x45')](_0x5c7838[_0xc6d4('0x18')]);_0x5c7838[_0xc6d4('0x46')]=intUtil[_0xc6d4('0x45')](_0x5c7838['serverUrl']);if(_0x3fc476&&_0x3fc476['monitor_format']){logger['info']('['+_0x5c3831[_0xc6d4('0x69')][_0xc6d4('0x6a')]()+']',_0xc6d4('0x49'));_0x5c3831[_0xc6d4('0x4a')]=util[_0xc6d4('0xd')](_0xc6d4('0x4b'),_0x5c7838['serverUrl'],_0x5c3831[_0xc6d4('0x4c')],md5(_0x5c3831[_0xc6d4('0x4c')]));}else{_0x5c3831[_0xc6d4('0x4a')]='';}headers['Authorization']=getAuth(_0x5c7838);return getUser(_0x5c7838)[_0xc6d4('0x14')](function(_0x452d53){_0x3427cb=_0x452d53;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x3427cb['id']);return getEndUser(_0x5c7838,_0x5c3831[_0xc6d4('0x4f')],_0x5c3831[_0xc6d4('0x50')]);})[_0xc6d4('0x14')](function(_0x1221bb){_0x3b3f4d=_0x1221bb;logger[_0xc6d4('0xb')](_0xc6d4('0x51'),_0x3b3f4d['id']);return getTicket(_0x5c7838,_0x3427cb,_0x3b3f4d,_0x50f238,_0x5c3831);})[_0xc6d4('0x14')](function(_0x57d1b1){if(_0x57d1b1){logger[_0xc6d4('0xb')]('The\x20Ticket\x20ID\x20is:',_0x57d1b1['id']);}})[_0xc6d4('0x5e')](function(_0x2e5710){logger['error']('['+_0x5c3831[_0xc6d4('0x69')]['toUpperCase']()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0xc6d4('0x67')](_0x2e5710,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff