// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xadf8=['token','Basic\x20%s','toString','base64','debug','[HTTP]','defaults','length','map','forEach','includes','string','picklist','type','nameField','toLowerCase','idField','customField','custom_fields','push','content','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','name','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','recordingFormat','none','[OUTBOUND]','destcalleridname','destcalleridnum','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','The\x20Ticket\x20ID\x20is:','lodash','request-promise','ioredis','./util','../../../../config/environment','../../../../config/logger','zendesk','redis','localhost','socket.io-emitter','emit','application/json','info','%s/tickets.json','remoteUri','POST','Tags','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','format','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','filter','end-user','first','Enduser\x20found!','%s/users.json','Caller\x20-\x20%s','%s:%s','username','password'];(function(_0x1c6ed5,_0x30afe1){var _0x792592=function(_0x17e1c0){while(--_0x17e1c0){_0x1c6ed5['push'](_0x1c6ed5['shift']());}};_0x792592(++_0x30afe1);}(_0xadf8,0xac));var _0x8adf=function(_0x330141,_0x1dd290){_0x330141=_0x330141-0x0;var _0x1b68a2=_0xadf8[_0x330141];return _0x1b68a2;};'use strict';var _=require(_0x8adf('0x0'));var rp=require(_0x8adf('0x1'));var md5=require('md5');var util=require('util');var Redis=require(_0x8adf('0x2'));var intUtil=require(_0x8adf('0x3'));var config=require(_0x8adf('0x4'));var logger=require(_0x8adf('0x5'))(_0x8adf('0x6'));config[_0x8adf('0x7')]=_['defaults'](config['redis'],{'host':_0x8adf('0x8'),'port':0x18eb});var io=require(_0x8adf('0x9'))(new Redis(config[_0x8adf('0x7')]));function emit(_0x53a39b,_0x49637c,_0x161722){io['to'](_0x53a39b)[_0x8adf('0xa')](_0x49637c,_0x161722);}var headers={'Content-Type':_0x8adf('0xb'),'Accept':_0x8adf('0xb')};function getTicket(_0x522296,_0x55d9dd,_0x2cf3b0,_0x2ec48b,_0x5ec789){logger[_0x8adf('0xc')]('Creating\x20new\x20ticket...');return request({'uri':util['format'](_0x8adf('0xd'),_0x522296[_0x8adf('0xe')]),'method':_0x8adf('0xf'),'body':{'ticket':_['merge']({'requester_id':_0x2cf3b0['id'],'submitter_id':_0x55d9dd?_0x55d9dd['id']:undefined,'assignee_id':_0x55d9dd?_0x55d9dd['id']:undefined,'tags':getTags(_0x2ec48b[_0x8adf('0x10')],'name'),'subject':intUtil[_0x8adf('0x11')](_0x2ec48b[_0x8adf('0x12')],_0x5ec789,'\x20'),'description':intUtil[_0x8adf('0x11')](_0x2ec48b['Descriptions'],_0x5ec789,'\x0a'),'comment':{'public':![],'body':intUtil[_0x8adf('0x11')](_0x2ec48b[_0x8adf('0x13')],_0x5ec789,'\x0a')}},getCustomFields(_0x2ec48b[_0x8adf('0x14')],_0x5ec789))}})[_0x8adf('0x15')](function(_0x1145e7){logger[_0x8adf('0xc')](_0x8adf('0x16'));return _0x1145e7[_0x8adf('0x17')];});}function getUser(_0x36ec3f,_0x479ef4){if(intUtil['validateEmail'](_0x479ef4)){logger[_0x8adf('0xc')]('Getting\x20agent\x20with\x20email',_0x479ef4);return request({'uri':util[_0x8adf('0x18')]('%s/search.json',_0x36ec3f[_0x8adf('0xe')]),'qs':{'query':util['format'](_0x8adf('0x19'),_0x479ef4)}})[_0x8adf('0x15')](function(_0x1d7d8c){if(_0x1d7d8c[_0x8adf('0x1a')]){logger[_0x8adf('0xc')](_0x8adf('0x1b'));return _[_0x8adf('0x1c')](_0x1d7d8c[_0x8adf('0x1d')],{'email':_0x479ef4,'role':'agent'});}else{logger[_0x8adf('0xc')](_0x8adf('0x1e'));return request({'uri':util['format']('%s/users/me.json',_0x36ec3f[_0x8adf('0xe')])})[_0x8adf('0x15')](function(_0x3e68eb){logger['info'](_0x8adf('0x1f'));return _0x3e68eb[_0x8adf('0x20')];});}});}else{logger[_0x8adf('0xc')](_0x8adf('0x1e'));return request({'uri':util['format']('%s/users/me.json',_0x36ec3f[_0x8adf('0xe')])})['then'](function(_0x1220dd){logger[_0x8adf('0xc')](_0x8adf('0x1f'));return _0x1220dd[_0x8adf('0x20')];});}}function getEndUser(_0x2e7898,_0x4f9c17,_0x17d0e9){logger[_0x8adf('0xc')](_0x8adf('0x21'),_0x17d0e9);return request({'uri':util[_0x8adf('0x18')]('%s/search.json',_0x2e7898['remoteUri']),'qs':{'query':util[_0x8adf('0x18')](_0x8adf('0x22'),_0x17d0e9)}})[_0x8adf('0x15')](function(_0x1fef2a){var _0x7525a0;if(_0x1fef2a['results']['length']){_0x1fef2a['results']=_[_0x8adf('0x23')](_0x1fef2a[_0x8adf('0x1d')],{'suspended':![],'role':_0x8adf('0x24')});if(_0x1fef2a[_0x8adf('0x1d')]['length']){_0x7525a0=_[_0x8adf('0x25')](_0x1fef2a[_0x8adf('0x1d')]);}}if(_0x7525a0){logger[_0x8adf('0xc')](_0x8adf('0x26'));return _0x7525a0;}else{logger['info']('Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!');return request({'uri':util[_0x8adf('0x18')](_0x8adf('0x27'),_0x2e7898[_0x8adf('0xe')]),'method':_0x8adf('0xf'),'body':{'user':{'role':'end-user','name':util[_0x8adf('0x18')](_0x8adf('0x28'),_0x4f9c17||_0x17d0e9),'phone':_0x17d0e9}}})[_0x8adf('0x15')](function(_0x465834){logger['info']('Enduser\x20created.');return _0x465834[_0x8adf('0x20')];});}});}function getAuth(_0x597969){var _0x12e475;if(_0x597969['authType']==='password'){_0x12e475=util['format'](_0x8adf('0x29'),_0x597969[_0x8adf('0x2a')],_0x597969[_0x8adf('0x2b')]);}else if(_0x597969['authType']==='token'){_0x12e475=util[_0x8adf('0x18')]('%s/token:%s',_0x597969[_0x8adf('0x2a')],_0x597969[_0x8adf('0x2c')]);}return util[_0x8adf('0x18')](_0x8adf('0x2d'),new Buffer(_0x12e475)[_0x8adf('0x2e')](_0x8adf('0x2f')));}function request(_0xb9dc7a){logger[_0x8adf('0x30')](_0x8adf('0x31'),JSON['stringify'](_0xb9dc7a));return rp(_[_0x8adf('0x32')](_0xb9dc7a,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x3ea70e,_0x2e0bd4){var _0x211d81=[];if(_0x3ea70e&&_0x3ea70e[_0x8adf('0x33')]>0x0){_0x211d81=_[_0x8adf('0x34')](_0x3ea70e,_0x2e0bd4);}return _0x211d81;}function getCustomFields(_0x339910,_0x45b306){var _0x1d9770=[];var _0x1d8cb9={'custom_fields':[]};if(_0x339910[_0x8adf('0x33')]>0x0){_[_0x8adf('0x35')](_0x339910,function(_0x1f1279){if(_[_0x8adf('0x36')]([_0x8adf('0x37'),_0x8adf('0x38')],_0x1f1279[_0x8adf('0x39')])&&_0x1f1279[_0x8adf('0x3a')]&&!_0x1f1279['customField']){_0x1d8cb9[_0x1f1279[_0x8adf('0x3a')][_0x8adf('0x3b')]()]=_0x1f1279['content']['toString']();}else if(_[_0x8adf('0x36')]([_0x8adf('0x37'),'picklist'],_0x1f1279[_0x8adf('0x39')])&&_0x1f1279[_0x8adf('0x3c')]&&_0x1f1279[_0x8adf('0x3d')]){_0x1d8cb9[_0x8adf('0x3e')][_0x8adf('0x3f')]({'id':_0x1f1279[_0x8adf('0x3c')],'value':_0x1f1279[_0x8adf('0x40')][_0x8adf('0x2e')]()});}else if(_0x1f1279[_0x8adf('0x39')]===_0x8adf('0x41')&&_0x1f1279[_0x8adf('0x42')]&&_0x1f1279[_0x8adf('0x3c')]&&_0x1f1279[_0x8adf('0x3d')]){_0x45b306[_0x1f1279[_0x8adf('0x42')]]&&_0x1d8cb9['custom_fields']['push']({'id':_0x1f1279['idField'],'value':_0x45b306[_0x1f1279[_0x8adf('0x42')]]['toString']()});}else if(_0x1f1279[_0x8adf('0x39')]===_0x8adf('0x43')&&_0x1f1279[_0x8adf('0x44')]&&_0x1f1279[_0x8adf('0x44')]['name']&&_0x1f1279[_0x8adf('0x3c')]&&_0x1f1279['customField']){_0x45b306[_0x1f1279[_0x8adf('0x44')]['name'][_0x8adf('0x3b')]()]&&_0x1d8cb9[_0x8adf('0x3e')][_0x8adf('0x3f')]({'id':_0x1f1279[_0x8adf('0x3c')],'value':_0x45b306[_0x1f1279[_0x8adf('0x44')]['name'][_0x8adf('0x3b')]()]['toString']()});}});}return _0x1d8cb9;}exports[_0x8adf('0x45')]=function(_0x47f1a3,_0x4875e4,_0x4c6ad3,_0x40ec4b,_0x141c5e,_0x4d0626){var _0x3b2a2d,_0x15ae90;_0x4d0626[_0x8adf('0xe')]=intUtil[_0x8adf('0x46')](_0x4d0626[_0x8adf('0xe')]);_0x4d0626[_0x8adf('0x47')]=intUtil['stripTrailingSlash'](_0x4d0626[_0x8adf('0x47')]);if(_0x141c5e&&_0x141c5e[_0x8adf('0x48')]){logger[_0x8adf('0xc')](_0x8adf('0x49'),_0x8adf('0x4a'));_0x4875e4[_0x8adf('0x4b')]=util[_0x8adf('0x18')](_0x8adf('0x4c'),_0x4d0626[_0x8adf('0x47')],_0x4875e4[_0x8adf('0x4d')],md5(_0x4875e4['uniqueid']));}else{_0x4875e4[_0x8adf('0x4b')]='';}headers[_0x8adf('0x4e')]=getAuth(_0x4d0626);return getUser(_0x4d0626,_0x40ec4b['email'])[_0x8adf('0x15')](function(_0x4db8e9){_0x3b2a2d=_0x4db8e9;logger['info'](_0x8adf('0x4f'),_0x3b2a2d['id']);return getEndUser(_0x4d0626,_0x4875e4[_0x8adf('0x50')],_0x4875e4[_0x8adf('0x51')]);})[_0x8adf('0x15')](function(_0x3b2309){_0x15ae90=_0x3b2309;logger['info'](_0x8adf('0x52'),_0x15ae90['id']);return getTicket(_0x4d0626,_0x3b2a2d,_0x15ae90,_0x4c6ad3,_0x4875e4);})['then'](function(_0x590149){if(_0x590149){logger[_0x8adf('0xc')]('The\x20Ticket\x20ID\x20is:',_0x590149['id']);switch(_0x4d0626[_0x8adf('0x39')]){case _0x8adf('0x53'):logger[_0x8adf('0xc')](_0x8adf('0x49'),_0x8adf('0x54'));return request({'uri':util[_0x8adf('0x18')](_0x8adf('0x55'),_0x4d0626['remoteUri'],_0x3b2a2d['id'],_0x590149['id']),'method':_0x8adf('0xf')});case _0x8adf('0x56'):logger[_0x8adf('0xc')]('[QUEUE]',_0x8adf('0x57'));emit(util[_0x8adf('0x18')]('user:%s',_0x40ec4b[_0x8adf('0x58')]),_0x8adf('0x59'),{'uri':util[_0x8adf('0x18')](_0x8adf('0x5a'),_0x4d0626[_0x8adf('0xe')][_0x8adf('0x5b')](_0x8adf('0x5c'),''),_0x590149['id'])});break;default:logger[_0x8adf('0x5d')](_0x8adf('0x49'),_0x8adf('0x5e'));}}})[_0x8adf('0x5f')](function(_0x577b4c){logger[_0x8adf('0x5d')](_0x8adf('0x60'),util[_0x8adf('0x61')](_0x577b4c,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x14196e,_0x3960fe,_0x332d1c,_0x1f2b96,_0x51c2c1,_0x293f30,_0x3614cc){var _0x2ddd5a,_0x3f8474;_0x293f30[_0x8adf('0xe')]=intUtil[_0x8adf('0x46')](_0x293f30[_0x8adf('0xe')]);_0x293f30[_0x8adf('0x47')]=intUtil[_0x8adf('0x46')](_0x293f30['serverUrl']);if(_0x3614cc&&_0x3614cc[_0x8adf('0x62')]&&_0x3614cc[_0x8adf('0x62')]!==_0x8adf('0x63')){logger[_0x8adf('0xc')](_0x8adf('0x64'),_0x8adf('0x4a'));_0x3960fe[_0x8adf('0x4b')]=util[_0x8adf('0x18')](_0x8adf('0x4c'),_0x293f30[_0x8adf('0x47')],_0x3960fe[_0x8adf('0x4d')],md5(_0x3960fe[_0x8adf('0x4d')]));}headers[_0x8adf('0x4e')]=getAuth(_0x293f30);return getUser(_0x293f30,_0x1f2b96['email'])[_0x8adf('0x15')](function(_0x408dc5){_0x2ddd5a=_0x408dc5;logger[_0x8adf('0xc')](_0x8adf('0x4f'),_0x2ddd5a['id']);return getEndUser(_0x293f30,_0x3960fe[_0x8adf('0x65')],_0x3960fe[_0x8adf('0x66')]);})['then'](function(_0x275ec9){_0x3f8474=_0x275ec9;logger[_0x8adf('0xc')](_0x8adf('0x52'),_0x3f8474['id']);return getTicket(_0x293f30,_0x2ddd5a,_0x3f8474,_0x332d1c,_0x3960fe);})['then'](function(_0x4701e7){if(_0x4701e7){logger[_0x8adf('0xc')]('The\x20Ticket\x20ID\x20is:',_0x4701e7['id']);switch(_0x293f30['type']){case'integrationTab':logger[_0x8adf('0xc')](_0x8adf('0x64'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0x8adf('0x18')](_0x8adf('0x55'),_0x293f30[_0x8adf('0xe')],_0x2ddd5a['id'],_0x4701e7['id']),'method':_0x8adf('0xf')});case _0x8adf('0x56'):logger[_0x8adf('0xc')](_0x8adf('0x64'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util['format']('user:%s',_0x1f2b96[_0x8adf('0x58')]),_0x8adf('0x59'),{'uri':util['format'](_0x8adf('0x5a'),_0x293f30['remoteUri'][_0x8adf('0x5b')](_0x8adf('0x5c'),''),_0x4701e7['id'])});break;default:logger[_0x8adf('0x5d')]('[OUTBOUND]',_0x8adf('0x5e'));}}})[_0x8adf('0x5f')](function(_0x3bdfd8){logger[_0x8adf('0x5d')](_0x8adf('0x67'),util['inspect'](_0x3bdfd8,{'showHidden':!![],'depth':null}));});};exports[_0x8adf('0x68')]=function(_0x3d36d3,_0x597729,_0x1cc9fd,_0x4046c9,_0x520d60,_0x14789d){var _0x3e4140,_0x135d02;_0x14789d[_0x8adf('0xe')]=intUtil['stripTrailingSlash'](_0x14789d[_0x8adf('0xe')]);_0x14789d[_0x8adf('0x47')]=intUtil[_0x8adf('0x46')](_0x14789d[_0x8adf('0x47')]);if(_0x520d60&&_0x520d60[_0x8adf('0x48')]){logger['info']('['+_0x597729[_0x8adf('0x69')][_0x8adf('0x6a')]()+']','Recording\x20is\x20enabled!');_0x597729[_0x8adf('0x4b')]=util[_0x8adf('0x18')](_0x8adf('0x4c'),_0x14789d[_0x8adf('0x47')],_0x597729['uniqueid'],md5(_0x597729['uniqueid']));}else{_0x597729['recordingURL']='';}headers[_0x8adf('0x4e')]=getAuth(_0x14789d);return getUser(_0x14789d)[_0x8adf('0x15')](function(_0x514b35){_0x3e4140=_0x514b35;logger[_0x8adf('0xc')](_0x8adf('0x4f'),_0x3e4140['id']);return getEndUser(_0x14789d,_0x597729[_0x8adf('0x50')],_0x597729['calleridnum']);})[_0x8adf('0x15')](function(_0x47d553){_0x135d02=_0x47d553;logger[_0x8adf('0xc')](_0x8adf('0x52'),_0x135d02['id']);return getTicket(_0x14789d,_0x3e4140,_0x135d02,_0x1cc9fd,_0x597729);})['then'](function(_0x1132f8){if(_0x1132f8){logger['info'](_0x8adf('0x6b'),_0x1132f8['id']);}})[_0x8adf('0x5f')](function(_0x4743ba){logger[_0x8adf('0x5d')]('['+_0x597729[_0x8adf('0x69')][_0x8adf('0x6a')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0x8adf('0x61')](_0x4743ba,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x6d4c=['./util','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','info','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','Tags','getString','Subjects','Descriptions','then','ticket','validateEmail','Getting\x20agent\x20with\x20email','remoteUri','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','results','agent','Admin\x20account\x20selected.','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user','Searching\x20enduser\x20with\x20phone','%s/search.json','length','filter','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','end-user','Enduser\x20created.','authType','password','token','%s/token:%s','username','Basic\x20%s','base64','debug','[HTTP]','stringify','map','picklist','type','nameField','customField','toLowerCase','includes','string','idField','push','toString','variableName','custom_fields','Variable','name','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','email','destcalleridname','destcalleridnum','[OUTBOUND]','trigger:browser:url','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','unmanaged','lastevent','toUpperCase','request-promise','md5','util','ioredis'];(function(_0x7ceeac,_0x1c9973){var _0x330ac0=function(_0x54e645){while(--_0x54e645){_0x7ceeac['push'](_0x7ceeac['shift']());}};_0x330ac0(++_0x1c9973);}(_0x6d4c,0x1a8));var _0xc6d4=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x6d4c[_0x3dd15e];return _0x231fd0;};'use strict';var _=require('lodash');var rp=require(_0xc6d4('0x0'));var md5=require(_0xc6d4('0x1'));var util=require(_0xc6d4('0x2'));var Redis=require(_0xc6d4('0x3'));var intUtil=require(_0xc6d4('0x4'));var config=require('../../../../config/environment');var logger=require(_0xc6d4('0x5'))(_0xc6d4('0x6'));config[_0xc6d4('0x7')]=_[_0xc6d4('0x8')](config[_0xc6d4('0x7')],{'host':_0xc6d4('0x9'),'port':0x18eb});var io=require(_0xc6d4('0xa'))(new Redis(config[_0xc6d4('0x7')]));function emit(_0x41d457,_0xe327e9,_0x418022){io['to'](_0x41d457)['emit'](_0xe327e9,_0x418022);}var headers={'Content-Type':'application/json','Accept':'application/json'};function getTicket(_0x50c588,_0x5b7f85,_0x5d174c,_0x204acb,_0x2fa2e0){logger[_0xc6d4('0xb')](_0xc6d4('0xc'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0xe'),_0x50c588['remoteUri']),'method':_0xc6d4('0xf'),'body':{'ticket':_['merge']({'requester_id':_0x5d174c['id'],'submitter_id':_0x5b7f85?_0x5b7f85['id']:undefined,'assignee_id':_0x5b7f85?_0x5b7f85['id']:undefined,'tags':getTags(_0x204acb[_0xc6d4('0x10')],'name'),'subject':intUtil[_0xc6d4('0x11')](_0x204acb[_0xc6d4('0x12')],_0x2fa2e0,'\x20'),'description':intUtil[_0xc6d4('0x11')](_0x204acb[_0xc6d4('0x13')],_0x2fa2e0,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x204acb[_0xc6d4('0x13')],_0x2fa2e0,'\x0a')}},getCustomFields(_0x204acb['Fields'],_0x2fa2e0))}})[_0xc6d4('0x14')](function(_0x59c798){logger[_0xc6d4('0xb')]('Ticket\x20created!');return _0x59c798[_0xc6d4('0x15')];});}function getUser(_0x313ac1,_0x1ae2a6){if(intUtil[_0xc6d4('0x16')](_0x1ae2a6)){logger[_0xc6d4('0xb')](_0xc6d4('0x17'),_0x1ae2a6);return request({'uri':util[_0xc6d4('0xd')]('%s/search.json',_0x313ac1[_0xc6d4('0x18')]),'qs':{'query':util[_0xc6d4('0xd')](_0xc6d4('0x19'),_0x1ae2a6)}})['then'](function(_0x273f8b){if(_0x273f8b[_0xc6d4('0x1a')]){logger[_0xc6d4('0xb')](_0xc6d4('0x1b'));return _[_0xc6d4('0x1c')](_0x273f8b[_0xc6d4('0x1d')],{'email':_0x1ae2a6,'role':_0xc6d4('0x1e')});}else{logger[_0xc6d4('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xc6d4('0xd')]('%s/users/me.json',_0x313ac1['remoteUri'])})[_0xc6d4('0x14')](function(_0x52619f){logger[_0xc6d4('0xb')](_0xc6d4('0x1f'));return _0x52619f['user'];});}});}else{logger[_0xc6d4('0xb')](_0xc6d4('0x20'));return request({'uri':util['format'](_0xc6d4('0x21'),_0x313ac1[_0xc6d4('0x18')])})['then'](function(_0x27c9ec){logger[_0xc6d4('0xb')](_0xc6d4('0x1f'));return _0x27c9ec[_0xc6d4('0x22')];});}}function getEndUser(_0x105949,_0x5eb2d8,_0xad9a3f){logger['info'](_0xc6d4('0x23'),_0xad9a3f);return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x24'),_0x105949[_0xc6d4('0x18')]),'qs':{'query':util[_0xc6d4('0xd')]('type:user\x20role:end-user\x20phone:%s',_0xad9a3f)}})[_0xc6d4('0x14')](function(_0x5ea640){var _0x209c67;if(_0x5ea640[_0xc6d4('0x1d')][_0xc6d4('0x25')]){_0x5ea640[_0xc6d4('0x1d')]=_[_0xc6d4('0x26')](_0x5ea640[_0xc6d4('0x1d')],{'suspended':![],'role':'end-user'});if(_0x5ea640[_0xc6d4('0x1d')][_0xc6d4('0x25')]){_0x209c67=_[_0xc6d4('0x27')](_0x5ea640[_0xc6d4('0x1d')]);}}if(_0x209c67){logger[_0xc6d4('0xb')](_0xc6d4('0x28'));return _0x209c67;}else{logger['info'](_0xc6d4('0x29'));return request({'uri':util[_0xc6d4('0xd')]('%s/users.json',_0x105949[_0xc6d4('0x18')]),'method':_0xc6d4('0xf'),'body':{'user':{'role':_0xc6d4('0x2a'),'name':util[_0xc6d4('0xd')]('Caller\x20-\x20%s',_0x5eb2d8||_0xad9a3f),'phone':_0xad9a3f}}})[_0xc6d4('0x14')](function(_0x5a265d){logger[_0xc6d4('0xb')](_0xc6d4('0x2b'));return _0x5a265d['user'];});}});}function getAuth(_0x3cef98){var _0x3d46b5;if(_0x3cef98[_0xc6d4('0x2c')]===_0xc6d4('0x2d')){_0x3d46b5=util[_0xc6d4('0xd')]('%s:%s',_0x3cef98['username'],_0x3cef98[_0xc6d4('0x2d')]);}else if(_0x3cef98[_0xc6d4('0x2c')]===_0xc6d4('0x2e')){_0x3d46b5=util[_0xc6d4('0xd')](_0xc6d4('0x2f'),_0x3cef98[_0xc6d4('0x30')],_0x3cef98[_0xc6d4('0x2e')]);}return util['format'](_0xc6d4('0x31'),new Buffer(_0x3d46b5)['toString'](_0xc6d4('0x32')));}function request(_0x1278de){logger[_0xc6d4('0x33')](_0xc6d4('0x34'),JSON[_0xc6d4('0x35')](_0x1278de));return rp(_[_0xc6d4('0x8')](_0x1278de,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x4c9b8d,_0x5b60fe){var _0x41923b=[];if(_0x4c9b8d&&_0x4c9b8d[_0xc6d4('0x25')]>0x0){_0x41923b=_[_0xc6d4('0x36')](_0x4c9b8d,_0x5b60fe);}return _0x41923b;}function getCustomFields(_0x15e194,_0x1011ac){var _0x298dbc=[];var _0x4762e0={'custom_fields':[]};if(_0x15e194['length']>0x0){_['forEach'](_0x15e194,function(_0x12ef96){if(_['includes'](['string',_0xc6d4('0x37')],_0x12ef96[_0xc6d4('0x38')])&&_0x12ef96[_0xc6d4('0x39')]&&!_0x12ef96[_0xc6d4('0x3a')]){_0x4762e0[_0x12ef96[_0xc6d4('0x39')][_0xc6d4('0x3b')]()]=_0x12ef96['content']['toString']();}else if(_[_0xc6d4('0x3c')]([_0xc6d4('0x3d'),'picklist'],_0x12ef96[_0xc6d4('0x38')])&&_0x12ef96[_0xc6d4('0x3e')]&&_0x12ef96['customField']){_0x4762e0['custom_fields'][_0xc6d4('0x3f')]({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x12ef96['content'][_0xc6d4('0x40')]()});}else if(_0x12ef96[_0xc6d4('0x38')]==='variable'&&_0x12ef96[_0xc6d4('0x41')]&&_0x12ef96[_0xc6d4('0x3e')]&&_0x12ef96[_0xc6d4('0x3a')]){_0x1011ac[_0x12ef96[_0xc6d4('0x41')]]&&_0x4762e0[_0xc6d4('0x42')][_0xc6d4('0x3f')]({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x1011ac[_0x12ef96[_0xc6d4('0x41')]][_0xc6d4('0x40')]()});}else if(_0x12ef96[_0xc6d4('0x38')]==='customVariable'&&_0x12ef96[_0xc6d4('0x43')]&&_0x12ef96[_0xc6d4('0x43')][_0xc6d4('0x44')]&&_0x12ef96['idField']&&_0x12ef96[_0xc6d4('0x3a')]){_0x1011ac[_0x12ef96['Variable'][_0xc6d4('0x44')][_0xc6d4('0x3b')]()]&&_0x4762e0[_0xc6d4('0x42')]['push']({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x1011ac[_0x12ef96[_0xc6d4('0x43')][_0xc6d4('0x44')]['toLowerCase']()][_0xc6d4('0x40')]()});}});}return _0x4762e0;}exports['queue']=function(_0x14b9a6,_0x21d111,_0x5bdeec,_0x4838cc,_0x2629c4,_0x54f6f4){var _0x35efa5,_0x5b50c2;_0x54f6f4[_0xc6d4('0x18')]=intUtil['stripTrailingSlash'](_0x54f6f4[_0xc6d4('0x18')]);_0x54f6f4['serverUrl']=intUtil[_0xc6d4('0x45')](_0x54f6f4[_0xc6d4('0x46')]);if(_0x2629c4&&_0x2629c4[_0xc6d4('0x47')]){logger[_0xc6d4('0xb')](_0xc6d4('0x48'),_0xc6d4('0x49'));_0x21d111[_0xc6d4('0x4a')]=util['format'](_0xc6d4('0x4b'),_0x54f6f4[_0xc6d4('0x46')],_0x21d111[_0xc6d4('0x4c')],md5(_0x21d111[_0xc6d4('0x4c')]));}else{_0x21d111['recordingURL']='';}headers[_0xc6d4('0x4d')]=getAuth(_0x54f6f4);return getUser(_0x54f6f4,_0x4838cc['email'])[_0xc6d4('0x14')](function(_0x51f0dd){_0x35efa5=_0x51f0dd;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x35efa5['id']);return getEndUser(_0x54f6f4,_0x21d111[_0xc6d4('0x4f')],_0x21d111[_0xc6d4('0x50')]);})[_0xc6d4('0x14')](function(_0x5c0777){_0x5b50c2=_0x5c0777;logger[_0xc6d4('0xb')](_0xc6d4('0x51'),_0x5b50c2['id']);return getTicket(_0x54f6f4,_0x35efa5,_0x5b50c2,_0x5bdeec,_0x21d111);})[_0xc6d4('0x14')](function(_0x5fb36b){if(_0x5fb36b){logger[_0xc6d4('0xb')](_0xc6d4('0x52'),_0x5fb36b['id']);switch(_0x54f6f4['type']){case _0xc6d4('0x53'):logger['info'](_0xc6d4('0x48'),_0xc6d4('0x54'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x55'),_0x54f6f4['remoteUri'],_0x35efa5['id'],_0x5fb36b['id']),'method':_0xc6d4('0xf')});case _0xc6d4('0x56'):logger['info'](_0xc6d4('0x48'),_0xc6d4('0x57'));emit(util['format'](_0xc6d4('0x58'),_0x4838cc[_0xc6d4('0x44')]),'trigger:browser:url',{'uri':util['format'](_0xc6d4('0x59'),_0x54f6f4['remoteUri'][_0xc6d4('0x5a')](_0xc6d4('0x5b'),''),_0x5fb36b['id'])});break;default:logger[_0xc6d4('0x5c')](_0xc6d4('0x48'),_0xc6d4('0x5d'));}}})[_0xc6d4('0x5e')](function(_0xf0259f){logger['error'](_0xc6d4('0x5f'),util['inspect'](_0xf0259f,{'showHidden':!![],'depth':null}));});};exports[_0xc6d4('0x60')]=function(_0x258279,_0x108e78,_0x2e7560,_0x41f4a5,_0xb90d17,_0x4d981f,_0x476e2b){var _0x40556d,_0x425f56;_0x4d981f[_0xc6d4('0x18')]=intUtil[_0xc6d4('0x45')](_0x4d981f[_0xc6d4('0x18')]);_0x4d981f[_0xc6d4('0x46')]=intUtil['stripTrailingSlash'](_0x4d981f[_0xc6d4('0x46')]);if(_0x476e2b&&_0x476e2b['recordingFormat']&&_0x476e2b['recordingFormat']!=='none'){logger[_0xc6d4('0xb')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x108e78[_0xc6d4('0x4a')]=util[_0xc6d4('0xd')](_0xc6d4('0x4b'),_0x4d981f['serverUrl'],_0x108e78[_0xc6d4('0x4c')],md5(_0x108e78['uniqueid']));}headers[_0xc6d4('0x4d')]=getAuth(_0x4d981f);return getUser(_0x4d981f,_0x41f4a5[_0xc6d4('0x61')])['then'](function(_0x459687){_0x40556d=_0x459687;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x40556d['id']);return getEndUser(_0x4d981f,_0x108e78[_0xc6d4('0x62')],_0x108e78[_0xc6d4('0x63')]);})['then'](function(_0x1b3803){_0x425f56=_0x1b3803;logger['info'](_0xc6d4('0x51'),_0x425f56['id']);return getTicket(_0x4d981f,_0x40556d,_0x425f56,_0x2e7560,_0x108e78);})['then'](function(_0xf4cf9c){if(_0xf4cf9c){logger[_0xc6d4('0xb')](_0xc6d4('0x52'),_0xf4cf9c['id']);switch(_0x4d981f[_0xc6d4('0x38')]){case _0xc6d4('0x53'):logger[_0xc6d4('0xb')](_0xc6d4('0x64'),_0xc6d4('0x54'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x55'),_0x4d981f[_0xc6d4('0x18')],_0x40556d['id'],_0xf4cf9c['id']),'method':_0xc6d4('0xf')});case _0xc6d4('0x56'):logger['info'](_0xc6d4('0x64'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xc6d4('0xd')](_0xc6d4('0x58'),_0x41f4a5[_0xc6d4('0x44')]),_0xc6d4('0x65'),{'uri':util[_0xc6d4('0xd')](_0xc6d4('0x59'),_0x4d981f[_0xc6d4('0x18')][_0xc6d4('0x5a')]('/api/v2',''),_0xf4cf9c['id'])});break;default:logger[_0xc6d4('0x5c')](_0xc6d4('0x64'),_0xc6d4('0x5d'));}}})[_0xc6d4('0x5e')](function(_0x16c130){logger['error'](_0xc6d4('0x66'),util[_0xc6d4('0x67')](_0x16c130,{'showHidden':!![],'depth':null}));});};exports[_0xc6d4('0x68')]=function(_0x19df25,_0x5c3831,_0x50f238,_0x2763c5,_0x3fc476,_0x5c7838){var _0x3427cb,_0x3b3f4d;_0x5c7838[_0xc6d4('0x18')]=intUtil[_0xc6d4('0x45')](_0x5c7838[_0xc6d4('0x18')]);_0x5c7838[_0xc6d4('0x46')]=intUtil[_0xc6d4('0x45')](_0x5c7838['serverUrl']);if(_0x3fc476&&_0x3fc476['monitor_format']){logger['info']('['+_0x5c3831[_0xc6d4('0x69')][_0xc6d4('0x6a')]()+']',_0xc6d4('0x49'));_0x5c3831[_0xc6d4('0x4a')]=util[_0xc6d4('0xd')](_0xc6d4('0x4b'),_0x5c7838['serverUrl'],_0x5c3831[_0xc6d4('0x4c')],md5(_0x5c3831[_0xc6d4('0x4c')]));}else{_0x5c3831[_0xc6d4('0x4a')]='';}headers['Authorization']=getAuth(_0x5c7838);return getUser(_0x5c7838)[_0xc6d4('0x14')](function(_0x452d53){_0x3427cb=_0x452d53;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x3427cb['id']);return getEndUser(_0x5c7838,_0x5c3831[_0xc6d4('0x4f')],_0x5c3831[_0xc6d4('0x50')]);})[_0xc6d4('0x14')](function(_0x1221bb){_0x3b3f4d=_0x1221bb;logger[_0xc6d4('0xb')](_0xc6d4('0x51'),_0x3b3f4d['id']);return getTicket(_0x5c7838,_0x3427cb,_0x3b3f4d,_0x50f238,_0x5c3831);})[_0xc6d4('0x14')](function(_0x57d1b1){if(_0x57d1b1){logger[_0xc6d4('0xb')]('The\x20Ticket\x20ID\x20is:',_0x57d1b1['id']);}})[_0xc6d4('0x5e')](function(_0x2e5710){logger['error']('['+_0x5c3831[_0xc6d4('0x69')]['toUpperCase']()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0xc6d4('0x67')](_0x2e5710,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff