// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0x0e4b=['lodash','request-promise','md5','ioredis','redis','defaults','localhost','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','remoteUri','POST','merge','Tags','getString','Subjects','Descriptions','Fields','then','Ticket\x20created!','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','count','Agent\x20found!','find','agent','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','results','length','filter','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','Caller\x20-\x20%s','Enduser\x20created.','authType','username','password','token','Basic\x20%s','toString','debug','[HTTP]','stringify','map','forEach','string','nameField','content','push','idField','variable','variableName','customField','custom_fields','type','customVariable','Variable','name','toLowerCase','queue','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','recordingURL','Authorization','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','user:%s','/api/v2','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','recordingFormat','none','uniqueid','email','The\x20User\x20ID\x20is:','destcalleridname','destcalleridnum','[OUTBOUND]','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','trigger:browser:url','%s/agent/tickets/%s','replace','error','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','lastevent','toUpperCase','calleridname'];(function(_0xbca1b1,_0x33f0ce){var _0x4e1686=function(_0x58a80c){while(--_0x58a80c){_0xbca1b1['push'](_0xbca1b1['shift']());}};_0x4e1686(++_0x33f0ce);}(_0x0e4b,0xdc));var _0xb0e4=function(_0x9bf07f,_0x1914b4){_0x9bf07f=_0x9bf07f-0x0;var _0x543fb2=_0x0e4b[_0x9bf07f];return _0x543fb2;};'use strict';var _=require(_0xb0e4('0x0'));var rp=require(_0xb0e4('0x1'));var md5=require(_0xb0e4('0x2'));var util=require('util');var Redis=require(_0xb0e4('0x3'));var intUtil=require('./util');var config=require('../../../../config/environment');var logger=require('../../../../config/logger')('zendesk');config[_0xb0e4('0x4')]=_[_0xb0e4('0x5')](config['redis'],{'host':_0xb0e4('0x6'),'port':0x18eb});var io=require(_0xb0e4('0x7'))(new Redis(config[_0xb0e4('0x4')]));function emit(_0x3dff2f,_0x35aa64,_0x57f45d){io['to'](_0x3dff2f)['emit'](_0x35aa64,_0x57f45d);}var headers={'Content-Type':_0xb0e4('0x8'),'Accept':_0xb0e4('0x8')};function getTicket(_0x1d6452,_0x23555b,_0x12a36a,_0x140b7e,_0x16940b){logger[_0xb0e4('0x9')](_0xb0e4('0xa'));return request({'uri':util[_0xb0e4('0xb')](_0xb0e4('0xc'),_0x1d6452[_0xb0e4('0xd')]),'method':_0xb0e4('0xe'),'body':{'ticket':_[_0xb0e4('0xf')]({'requester_id':_0x12a36a['id'],'submitter_id':_0x23555b?_0x23555b['id']:undefined,'assignee_id':_0x23555b?_0x23555b['id']:undefined,'tags':getTags(_0x140b7e[_0xb0e4('0x10')],'name'),'subject':intUtil[_0xb0e4('0x11')](_0x140b7e[_0xb0e4('0x12')],_0x16940b,'\x20'),'description':intUtil['getString'](_0x140b7e[_0xb0e4('0x13')],_0x16940b,'\x0a'),'comment':{'public':![],'body':intUtil[_0xb0e4('0x11')](_0x140b7e[_0xb0e4('0x13')],_0x16940b,'\x0a')}},getCustomFields(_0x140b7e[_0xb0e4('0x14')],_0x16940b))}})[_0xb0e4('0x15')](function(_0x57ba9d){logger['info'](_0xb0e4('0x16'));return _0x57ba9d[_0xb0e4('0x17')];});}function getUser(_0x5b219a,_0x152ceb){if(intUtil[_0xb0e4('0x18')](_0x152ceb)){logger[_0xb0e4('0x9')](_0xb0e4('0x19'),_0x152ceb);return request({'uri':util[_0xb0e4('0xb')](_0xb0e4('0x1a'),_0x5b219a['remoteUri']),'qs':{'query':util['format']('type:user\x20role:agent\x20email:%s',_0x152ceb)}})[_0xb0e4('0x15')](function(_0x41b3c1){if(_0x41b3c1[_0xb0e4('0x1b')]){logger[_0xb0e4('0x9')](_0xb0e4('0x1c'));return _[_0xb0e4('0x1d')](_0x41b3c1['results'],{'email':_0x152ceb,'role':_0xb0e4('0x1e')});}else{logger[_0xb0e4('0x9')](_0xb0e4('0x1f'));return request({'uri':util[_0xb0e4('0xb')]('%s/users/me.json',_0x5b219a[_0xb0e4('0xd')])})[_0xb0e4('0x15')](function(_0x52b55e){logger[_0xb0e4('0x9')](_0xb0e4('0x20'));return _0x52b55e[_0xb0e4('0x21')];});}});}else{logger['info'](_0xb0e4('0x1f'));return request({'uri':util['format']('%s/users/me.json',_0x5b219a[_0xb0e4('0xd')])})[_0xb0e4('0x15')](function(_0x139c84){logger[_0xb0e4('0x9')](_0xb0e4('0x20'));return _0x139c84[_0xb0e4('0x21')];});}}function getEndUser(_0x6665e,_0x50fe9e,_0x28ed88){logger['info'](_0xb0e4('0x22'),_0x28ed88);return request({'uri':util[_0xb0e4('0xb')](_0xb0e4('0x1a'),_0x6665e[_0xb0e4('0xd')]),'qs':{'query':util['format'](_0xb0e4('0x23'),_0x28ed88)}})[_0xb0e4('0x15')](function(_0x15d402){var _0x451008;if(_0x15d402[_0xb0e4('0x24')][_0xb0e4('0x25')]){_0x15d402[_0xb0e4('0x24')]=_[_0xb0e4('0x26')](_0x15d402['results'],{'suspended':![],'role':_0xb0e4('0x27')});if(_0x15d402['results'][_0xb0e4('0x25')]){_0x451008=_[_0xb0e4('0x28')](_0x15d402['results']);}}if(_0x451008){logger[_0xb0e4('0x9')](_0xb0e4('0x29'));return _0x451008;}else{logger[_0xb0e4('0x9')](_0xb0e4('0x2a'));return request({'uri':util[_0xb0e4('0xb')](_0xb0e4('0x2b'),_0x6665e['remoteUri']),'method':_0xb0e4('0xe'),'body':{'user':{'role':'end-user','name':util['format'](_0xb0e4('0x2c'),_0x50fe9e||_0x28ed88),'phone':_0x28ed88}}})['then'](function(_0xc51bcb){logger['info'](_0xb0e4('0x2d'));return _0xc51bcb['user'];});}});}function getAuth(_0x9d8544){var _0x12f6a6;if(_0x9d8544[_0xb0e4('0x2e')]==='password'){_0x12f6a6=util[_0xb0e4('0xb')]('%s:%s',_0x9d8544[_0xb0e4('0x2f')],_0x9d8544[_0xb0e4('0x30')]);}else if(_0x9d8544[_0xb0e4('0x2e')]===_0xb0e4('0x31')){_0x12f6a6=util[_0xb0e4('0xb')]('%s/token:%s',_0x9d8544[_0xb0e4('0x2f')],_0x9d8544['token']);}return util[_0xb0e4('0xb')](_0xb0e4('0x32'),new Buffer(_0x12f6a6)[_0xb0e4('0x33')]('base64'));}function request(_0x46ca20){logger[_0xb0e4('0x34')](_0xb0e4('0x35'),JSON[_0xb0e4('0x36')](_0x46ca20));return rp(_['defaults'](_0x46ca20,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x4af7f6,_0x4dffd8){var _0x16812e=[];if(_0x4af7f6&&_0x4af7f6['length']>0x0){_0x16812e=_[_0xb0e4('0x37')](_0x4af7f6,_0x4dffd8);}return _0x16812e;}function getCustomFields(_0x49b45f,_0x2415ce){var _0x540536=[];var _0x5d4af8={'custom_fields':[]};if(_0x49b45f[_0xb0e4('0x25')]>0x0){_[_0xb0e4('0x38')](_0x49b45f,function(_0x270b6e){if(_0x270b6e['type']===_0xb0e4('0x39')&&_0x270b6e[_0xb0e4('0x3a')]&&!_0x270b6e['customField']){_0x5d4af8[_0x270b6e[_0xb0e4('0x3a')]['toLowerCase']()]=_0x270b6e[_0xb0e4('0x3b')][_0xb0e4('0x33')]();}else if(_0x270b6e['type']===_0xb0e4('0x39')&&_0x270b6e['idField']&&_0x270b6e['customField']){_0x5d4af8['custom_fields'][_0xb0e4('0x3c')]({'id':_0x270b6e[_0xb0e4('0x3d')],'value':_0x270b6e['content'][_0xb0e4('0x33')]()});}else if(_0x270b6e['type']===_0xb0e4('0x3e')&&_0x270b6e[_0xb0e4('0x3f')]&&_0x270b6e[_0xb0e4('0x3d')]&&_0x270b6e[_0xb0e4('0x40')]){_0x2415ce[_0x270b6e['variableName']]&&_0x5d4af8[_0xb0e4('0x41')][_0xb0e4('0x3c')]({'id':_0x270b6e[_0xb0e4('0x3d')],'value':_0x2415ce[_0x270b6e[_0xb0e4('0x3f')]][_0xb0e4('0x33')]()});}else if(_0x270b6e[_0xb0e4('0x42')]===_0xb0e4('0x43')&&_0x270b6e[_0xb0e4('0x44')]&&_0x270b6e[_0xb0e4('0x44')][_0xb0e4('0x45')]&&_0x270b6e[_0xb0e4('0x3d')]&&_0x270b6e[_0xb0e4('0x40')]){_0x2415ce[_0x270b6e[_0xb0e4('0x44')][_0xb0e4('0x45')][_0xb0e4('0x46')]()]&&_0x5d4af8[_0xb0e4('0x41')]['push']({'id':_0x270b6e[_0xb0e4('0x3d')],'value':_0x2415ce[_0x270b6e[_0xb0e4('0x44')][_0xb0e4('0x45')][_0xb0e4('0x46')]()]['toString']()});}});}return _0x5d4af8;}exports[_0xb0e4('0x47')]=function(_0x2ff73c,_0x56ff92,_0x28a484,_0x2c1c5c,_0x47107e,_0x40a365){var _0x48ad47,_0x2c9a89;_0x40a365[_0xb0e4('0xd')]=intUtil[_0xb0e4('0x48')](_0x40a365[_0xb0e4('0xd')]);_0x40a365[_0xb0e4('0x49')]=intUtil[_0xb0e4('0x48')](_0x40a365[_0xb0e4('0x49')]);if(_0x47107e&&_0x47107e[_0xb0e4('0x4a')]){logger[_0xb0e4('0x9')](_0xb0e4('0x4b'),_0xb0e4('0x4c'));_0x56ff92['recordingURL']=util[_0xb0e4('0xb')](_0xb0e4('0x4d'),_0x40a365['serverUrl'],_0x56ff92['uniqueid'],md5(_0x56ff92['uniqueid']));}else{_0x56ff92[_0xb0e4('0x4e')]='';}headers[_0xb0e4('0x4f')]=getAuth(_0x40a365);return getUser(_0x40a365,_0x2c1c5c['email'])['then'](function(_0x5e8a9a){_0x48ad47=_0x5e8a9a;logger['info']('The\x20User\x20ID\x20is:',_0x48ad47['id']);return getEndUser(_0x40a365,_0x56ff92['calleridname'],_0x56ff92[_0xb0e4('0x50')]);})['then'](function(_0x17c18c){_0x2c9a89=_0x17c18c;logger[_0xb0e4('0x9')](_0xb0e4('0x51'),_0x2c9a89['id']);return getTicket(_0x40a365,_0x48ad47,_0x2c9a89,_0x28a484,_0x56ff92);})[_0xb0e4('0x15')](function(_0x502d5e){if(_0x502d5e){logger[_0xb0e4('0x9')](_0xb0e4('0x52'),_0x502d5e['id']);switch(_0x40a365['type']){case _0xb0e4('0x53'):logger['info'](_0xb0e4('0x4b'),_0xb0e4('0x54'));return request({'uri':util[_0xb0e4('0xb')](_0xb0e4('0x55'),_0x40a365['remoteUri'],_0x48ad47['id'],_0x502d5e['id']),'method':_0xb0e4('0xe')});case _0xb0e4('0x56'):logger[_0xb0e4('0x9')](_0xb0e4('0x4b'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xb0e4('0xb')](_0xb0e4('0x57'),_0x2c1c5c[_0xb0e4('0x45')]),'trigger:browser:url',{'uri':util['format']('%s/agent/tickets/%s',_0x40a365['remoteUri']['replace'](_0xb0e4('0x58'),''),_0x502d5e['id'])});break;default:logger['error'](_0xb0e4('0x4b'),_0xb0e4('0x59'));}}})[_0xb0e4('0x5a')](function(_0x10b23b){logger['error'](_0xb0e4('0x5b'),util[_0xb0e4('0x5c')](_0x10b23b,{'showHidden':!![],'depth':null}));});};exports['outbound']=function(_0x3f9bd4,_0x54e8f2,_0x2a2b9d,_0x581366,_0xe3250d,_0x5aec54,_0x3ad23a){var _0x363b2f,_0x5bf6e1;_0x5aec54[_0xb0e4('0xd')]=intUtil[_0xb0e4('0x48')](_0x5aec54['remoteUri']);_0x5aec54['serverUrl']=intUtil[_0xb0e4('0x48')](_0x5aec54[_0xb0e4('0x49')]);if(_0x3ad23a&&_0x3ad23a[_0xb0e4('0x5d')]&&_0x3ad23a['recordingFormat']!==_0xb0e4('0x5e')){logger[_0xb0e4('0x9')]('[OUTBOUND]',_0xb0e4('0x4c'));_0x54e8f2[_0xb0e4('0x4e')]=util['format'](_0xb0e4('0x4d'),_0x5aec54[_0xb0e4('0x49')],_0x54e8f2[_0xb0e4('0x5f')],md5(_0x54e8f2['uniqueid']));}headers[_0xb0e4('0x4f')]=getAuth(_0x5aec54);return getUser(_0x5aec54,_0x581366[_0xb0e4('0x60')])[_0xb0e4('0x15')](function(_0x40c288){_0x363b2f=_0x40c288;logger['info'](_0xb0e4('0x61'),_0x363b2f['id']);return getEndUser(_0x5aec54,_0x54e8f2[_0xb0e4('0x62')],_0x54e8f2[_0xb0e4('0x63')]);})[_0xb0e4('0x15')](function(_0x32c5c5){_0x5bf6e1=_0x32c5c5;logger[_0xb0e4('0x9')](_0xb0e4('0x51'),_0x5bf6e1['id']);return getTicket(_0x5aec54,_0x363b2f,_0x5bf6e1,_0x2a2b9d,_0x54e8f2);})['then'](function(_0x58cae0){if(_0x58cae0){logger[_0xb0e4('0x9')](_0xb0e4('0x52'),_0x58cae0['id']);switch(_0x5aec54[_0xb0e4('0x42')]){case _0xb0e4('0x53'):logger[_0xb0e4('0x9')](_0xb0e4('0x64'),_0xb0e4('0x54'));return request({'uri':util[_0xb0e4('0xb')](_0xb0e4('0x55'),_0x5aec54[_0xb0e4('0xd')],_0x363b2f['id'],_0x58cae0['id']),'method':_0xb0e4('0xe')});case _0xb0e4('0x56'):logger[_0xb0e4('0x9')](_0xb0e4('0x64'),_0xb0e4('0x65'));emit(util[_0xb0e4('0xb')]('user:%s',_0x581366['name']),_0xb0e4('0x66'),{'uri':util[_0xb0e4('0xb')](_0xb0e4('0x67'),_0x5aec54[_0xb0e4('0xd')][_0xb0e4('0x68')]('/api/v2',''),_0x58cae0['id'])});break;default:logger['error'](_0xb0e4('0x64'),_0xb0e4('0x59'));}}})[_0xb0e4('0x5a')](function(_0x54f614){logger[_0xb0e4('0x69')](_0xb0e4('0x6a'),util['inspect'](_0x54f614,{'showHidden':!![],'depth':null}));});};exports['unmanaged']=function(_0x2c46de,_0x553f4d,_0x2400e0,_0x3ae187,_0x138b22,_0x44eb57){var _0x1bd223,_0x27e561;_0x44eb57[_0xb0e4('0xd')]=intUtil[_0xb0e4('0x48')](_0x44eb57[_0xb0e4('0xd')]);_0x44eb57[_0xb0e4('0x49')]=intUtil[_0xb0e4('0x48')](_0x44eb57['serverUrl']);if(_0x138b22&&_0x138b22[_0xb0e4('0x4a')]){logger[_0xb0e4('0x9')]('['+_0x553f4d[_0xb0e4('0x6b')][_0xb0e4('0x6c')]()+']',_0xb0e4('0x4c'));_0x553f4d[_0xb0e4('0x4e')]=util[_0xb0e4('0xb')](_0xb0e4('0x4d'),_0x44eb57['serverUrl'],_0x553f4d[_0xb0e4('0x5f')],md5(_0x553f4d[_0xb0e4('0x5f')]));}else{_0x553f4d[_0xb0e4('0x4e')]='';}headers[_0xb0e4('0x4f')]=getAuth(_0x44eb57);return getUser(_0x44eb57)[_0xb0e4('0x15')](function(_0x1172e3){_0x1bd223=_0x1172e3;logger[_0xb0e4('0x9')](_0xb0e4('0x61'),_0x1bd223['id']);return getEndUser(_0x44eb57,_0x553f4d[_0xb0e4('0x6d')],_0x553f4d['calleridnum']);})[_0xb0e4('0x15')](function(_0x5ad916){_0x27e561=_0x5ad916;logger[_0xb0e4('0x9')]('The\x20Enduser\x20ID\x20is:',_0x27e561['id']);return getTicket(_0x44eb57,_0x1bd223,_0x27e561,_0x2400e0,_0x553f4d);})['then'](function(_0x4d658b){if(_0x4d658b){logger[_0xb0e4('0x9')](_0xb0e4('0x52'),_0x4d658b['id']);}})[_0xb0e4('0x5a')](function(_0x282398){logger[_0xb0e4('0x69')]('['+_0x553f4d[_0xb0e4('0x6b')][_0xb0e4('0x6c')]()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0xb0e4('0x5c')](_0x282398,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x6d4c=['./util','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','info','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','Tags','getString','Subjects','Descriptions','then','ticket','validateEmail','Getting\x20agent\x20with\x20email','remoteUri','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','results','agent','Admin\x20account\x20selected.','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user','Searching\x20enduser\x20with\x20phone','%s/search.json','length','filter','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','end-user','Enduser\x20created.','authType','password','token','%s/token:%s','username','Basic\x20%s','base64','debug','[HTTP]','stringify','map','picklist','type','nameField','customField','toLowerCase','includes','string','idField','push','toString','variableName','custom_fields','Variable','name','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','email','destcalleridname','destcalleridnum','[OUTBOUND]','trigger:browser:url','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','unmanaged','lastevent','toUpperCase','request-promise','md5','util','ioredis'];(function(_0x7ceeac,_0x1c9973){var _0x330ac0=function(_0x54e645){while(--_0x54e645){_0x7ceeac['push'](_0x7ceeac['shift']());}};_0x330ac0(++_0x1c9973);}(_0x6d4c,0x1a8));var _0xc6d4=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x6d4c[_0x3dd15e];return _0x231fd0;};'use strict';var _=require('lodash');var rp=require(_0xc6d4('0x0'));var md5=require(_0xc6d4('0x1'));var util=require(_0xc6d4('0x2'));var Redis=require(_0xc6d4('0x3'));var intUtil=require(_0xc6d4('0x4'));var config=require('../../../../config/environment');var logger=require(_0xc6d4('0x5'))(_0xc6d4('0x6'));config[_0xc6d4('0x7')]=_[_0xc6d4('0x8')](config[_0xc6d4('0x7')],{'host':_0xc6d4('0x9'),'port':0x18eb});var io=require(_0xc6d4('0xa'))(new Redis(config[_0xc6d4('0x7')]));function emit(_0x41d457,_0xe327e9,_0x418022){io['to'](_0x41d457)['emit'](_0xe327e9,_0x418022);}var headers={'Content-Type':'application/json','Accept':'application/json'};function getTicket(_0x50c588,_0x5b7f85,_0x5d174c,_0x204acb,_0x2fa2e0){logger[_0xc6d4('0xb')](_0xc6d4('0xc'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0xe'),_0x50c588['remoteUri']),'method':_0xc6d4('0xf'),'body':{'ticket':_['merge']({'requester_id':_0x5d174c['id'],'submitter_id':_0x5b7f85?_0x5b7f85['id']:undefined,'assignee_id':_0x5b7f85?_0x5b7f85['id']:undefined,'tags':getTags(_0x204acb[_0xc6d4('0x10')],'name'),'subject':intUtil[_0xc6d4('0x11')](_0x204acb[_0xc6d4('0x12')],_0x2fa2e0,'\x20'),'description':intUtil[_0xc6d4('0x11')](_0x204acb[_0xc6d4('0x13')],_0x2fa2e0,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x204acb[_0xc6d4('0x13')],_0x2fa2e0,'\x0a')}},getCustomFields(_0x204acb['Fields'],_0x2fa2e0))}})[_0xc6d4('0x14')](function(_0x59c798){logger[_0xc6d4('0xb')]('Ticket\x20created!');return _0x59c798[_0xc6d4('0x15')];});}function getUser(_0x313ac1,_0x1ae2a6){if(intUtil[_0xc6d4('0x16')](_0x1ae2a6)){logger[_0xc6d4('0xb')](_0xc6d4('0x17'),_0x1ae2a6);return request({'uri':util[_0xc6d4('0xd')]('%s/search.json',_0x313ac1[_0xc6d4('0x18')]),'qs':{'query':util[_0xc6d4('0xd')](_0xc6d4('0x19'),_0x1ae2a6)}})['then'](function(_0x273f8b){if(_0x273f8b[_0xc6d4('0x1a')]){logger[_0xc6d4('0xb')](_0xc6d4('0x1b'));return _[_0xc6d4('0x1c')](_0x273f8b[_0xc6d4('0x1d')],{'email':_0x1ae2a6,'role':_0xc6d4('0x1e')});}else{logger[_0xc6d4('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xc6d4('0xd')]('%s/users/me.json',_0x313ac1['remoteUri'])})[_0xc6d4('0x14')](function(_0x52619f){logger[_0xc6d4('0xb')](_0xc6d4('0x1f'));return _0x52619f['user'];});}});}else{logger[_0xc6d4('0xb')](_0xc6d4('0x20'));return request({'uri':util['format'](_0xc6d4('0x21'),_0x313ac1[_0xc6d4('0x18')])})['then'](function(_0x27c9ec){logger[_0xc6d4('0xb')](_0xc6d4('0x1f'));return _0x27c9ec[_0xc6d4('0x22')];});}}function getEndUser(_0x105949,_0x5eb2d8,_0xad9a3f){logger['info'](_0xc6d4('0x23'),_0xad9a3f);return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x24'),_0x105949[_0xc6d4('0x18')]),'qs':{'query':util[_0xc6d4('0xd')]('type:user\x20role:end-user\x20phone:%s',_0xad9a3f)}})[_0xc6d4('0x14')](function(_0x5ea640){var _0x209c67;if(_0x5ea640[_0xc6d4('0x1d')][_0xc6d4('0x25')]){_0x5ea640[_0xc6d4('0x1d')]=_[_0xc6d4('0x26')](_0x5ea640[_0xc6d4('0x1d')],{'suspended':![],'role':'end-user'});if(_0x5ea640[_0xc6d4('0x1d')][_0xc6d4('0x25')]){_0x209c67=_[_0xc6d4('0x27')](_0x5ea640[_0xc6d4('0x1d')]);}}if(_0x209c67){logger[_0xc6d4('0xb')](_0xc6d4('0x28'));return _0x209c67;}else{logger['info'](_0xc6d4('0x29'));return request({'uri':util[_0xc6d4('0xd')]('%s/users.json',_0x105949[_0xc6d4('0x18')]),'method':_0xc6d4('0xf'),'body':{'user':{'role':_0xc6d4('0x2a'),'name':util[_0xc6d4('0xd')]('Caller\x20-\x20%s',_0x5eb2d8||_0xad9a3f),'phone':_0xad9a3f}}})[_0xc6d4('0x14')](function(_0x5a265d){logger[_0xc6d4('0xb')](_0xc6d4('0x2b'));return _0x5a265d['user'];});}});}function getAuth(_0x3cef98){var _0x3d46b5;if(_0x3cef98[_0xc6d4('0x2c')]===_0xc6d4('0x2d')){_0x3d46b5=util[_0xc6d4('0xd')]('%s:%s',_0x3cef98['username'],_0x3cef98[_0xc6d4('0x2d')]);}else if(_0x3cef98[_0xc6d4('0x2c')]===_0xc6d4('0x2e')){_0x3d46b5=util[_0xc6d4('0xd')](_0xc6d4('0x2f'),_0x3cef98[_0xc6d4('0x30')],_0x3cef98[_0xc6d4('0x2e')]);}return util['format'](_0xc6d4('0x31'),new Buffer(_0x3d46b5)['toString'](_0xc6d4('0x32')));}function request(_0x1278de){logger[_0xc6d4('0x33')](_0xc6d4('0x34'),JSON[_0xc6d4('0x35')](_0x1278de));return rp(_[_0xc6d4('0x8')](_0x1278de,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x4c9b8d,_0x5b60fe){var _0x41923b=[];if(_0x4c9b8d&&_0x4c9b8d[_0xc6d4('0x25')]>0x0){_0x41923b=_[_0xc6d4('0x36')](_0x4c9b8d,_0x5b60fe);}return _0x41923b;}function getCustomFields(_0x15e194,_0x1011ac){var _0x298dbc=[];var _0x4762e0={'custom_fields':[]};if(_0x15e194['length']>0x0){_['forEach'](_0x15e194,function(_0x12ef96){if(_['includes'](['string',_0xc6d4('0x37')],_0x12ef96[_0xc6d4('0x38')])&&_0x12ef96[_0xc6d4('0x39')]&&!_0x12ef96[_0xc6d4('0x3a')]){_0x4762e0[_0x12ef96[_0xc6d4('0x39')][_0xc6d4('0x3b')]()]=_0x12ef96['content']['toString']();}else if(_[_0xc6d4('0x3c')]([_0xc6d4('0x3d'),'picklist'],_0x12ef96[_0xc6d4('0x38')])&&_0x12ef96[_0xc6d4('0x3e')]&&_0x12ef96['customField']){_0x4762e0['custom_fields'][_0xc6d4('0x3f')]({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x12ef96['content'][_0xc6d4('0x40')]()});}else if(_0x12ef96[_0xc6d4('0x38')]==='variable'&&_0x12ef96[_0xc6d4('0x41')]&&_0x12ef96[_0xc6d4('0x3e')]&&_0x12ef96[_0xc6d4('0x3a')]){_0x1011ac[_0x12ef96[_0xc6d4('0x41')]]&&_0x4762e0[_0xc6d4('0x42')][_0xc6d4('0x3f')]({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x1011ac[_0x12ef96[_0xc6d4('0x41')]][_0xc6d4('0x40')]()});}else if(_0x12ef96[_0xc6d4('0x38')]==='customVariable'&&_0x12ef96[_0xc6d4('0x43')]&&_0x12ef96[_0xc6d4('0x43')][_0xc6d4('0x44')]&&_0x12ef96['idField']&&_0x12ef96[_0xc6d4('0x3a')]){_0x1011ac[_0x12ef96['Variable'][_0xc6d4('0x44')][_0xc6d4('0x3b')]()]&&_0x4762e0[_0xc6d4('0x42')]['push']({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x1011ac[_0x12ef96[_0xc6d4('0x43')][_0xc6d4('0x44')]['toLowerCase']()][_0xc6d4('0x40')]()});}});}return _0x4762e0;}exports['queue']=function(_0x14b9a6,_0x21d111,_0x5bdeec,_0x4838cc,_0x2629c4,_0x54f6f4){var _0x35efa5,_0x5b50c2;_0x54f6f4[_0xc6d4('0x18')]=intUtil['stripTrailingSlash'](_0x54f6f4[_0xc6d4('0x18')]);_0x54f6f4['serverUrl']=intUtil[_0xc6d4('0x45')](_0x54f6f4[_0xc6d4('0x46')]);if(_0x2629c4&&_0x2629c4[_0xc6d4('0x47')]){logger[_0xc6d4('0xb')](_0xc6d4('0x48'),_0xc6d4('0x49'));_0x21d111[_0xc6d4('0x4a')]=util['format'](_0xc6d4('0x4b'),_0x54f6f4[_0xc6d4('0x46')],_0x21d111[_0xc6d4('0x4c')],md5(_0x21d111[_0xc6d4('0x4c')]));}else{_0x21d111['recordingURL']='';}headers[_0xc6d4('0x4d')]=getAuth(_0x54f6f4);return getUser(_0x54f6f4,_0x4838cc['email'])[_0xc6d4('0x14')](function(_0x51f0dd){_0x35efa5=_0x51f0dd;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x35efa5['id']);return getEndUser(_0x54f6f4,_0x21d111[_0xc6d4('0x4f')],_0x21d111[_0xc6d4('0x50')]);})[_0xc6d4('0x14')](function(_0x5c0777){_0x5b50c2=_0x5c0777;logger[_0xc6d4('0xb')](_0xc6d4('0x51'),_0x5b50c2['id']);return getTicket(_0x54f6f4,_0x35efa5,_0x5b50c2,_0x5bdeec,_0x21d111);})[_0xc6d4('0x14')](function(_0x5fb36b){if(_0x5fb36b){logger[_0xc6d4('0xb')](_0xc6d4('0x52'),_0x5fb36b['id']);switch(_0x54f6f4['type']){case _0xc6d4('0x53'):logger['info'](_0xc6d4('0x48'),_0xc6d4('0x54'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x55'),_0x54f6f4['remoteUri'],_0x35efa5['id'],_0x5fb36b['id']),'method':_0xc6d4('0xf')});case _0xc6d4('0x56'):logger['info'](_0xc6d4('0x48'),_0xc6d4('0x57'));emit(util['format'](_0xc6d4('0x58'),_0x4838cc[_0xc6d4('0x44')]),'trigger:browser:url',{'uri':util['format'](_0xc6d4('0x59'),_0x54f6f4['remoteUri'][_0xc6d4('0x5a')](_0xc6d4('0x5b'),''),_0x5fb36b['id'])});break;default:logger[_0xc6d4('0x5c')](_0xc6d4('0x48'),_0xc6d4('0x5d'));}}})[_0xc6d4('0x5e')](function(_0xf0259f){logger['error'](_0xc6d4('0x5f'),util['inspect'](_0xf0259f,{'showHidden':!![],'depth':null}));});};exports[_0xc6d4('0x60')]=function(_0x258279,_0x108e78,_0x2e7560,_0x41f4a5,_0xb90d17,_0x4d981f,_0x476e2b){var _0x40556d,_0x425f56;_0x4d981f[_0xc6d4('0x18')]=intUtil[_0xc6d4('0x45')](_0x4d981f[_0xc6d4('0x18')]);_0x4d981f[_0xc6d4('0x46')]=intUtil['stripTrailingSlash'](_0x4d981f[_0xc6d4('0x46')]);if(_0x476e2b&&_0x476e2b['recordingFormat']&&_0x476e2b['recordingFormat']!=='none'){logger[_0xc6d4('0xb')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x108e78[_0xc6d4('0x4a')]=util[_0xc6d4('0xd')](_0xc6d4('0x4b'),_0x4d981f['serverUrl'],_0x108e78[_0xc6d4('0x4c')],md5(_0x108e78['uniqueid']));}headers[_0xc6d4('0x4d')]=getAuth(_0x4d981f);return getUser(_0x4d981f,_0x41f4a5[_0xc6d4('0x61')])['then'](function(_0x459687){_0x40556d=_0x459687;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x40556d['id']);return getEndUser(_0x4d981f,_0x108e78[_0xc6d4('0x62')],_0x108e78[_0xc6d4('0x63')]);})['then'](function(_0x1b3803){_0x425f56=_0x1b3803;logger['info'](_0xc6d4('0x51'),_0x425f56['id']);return getTicket(_0x4d981f,_0x40556d,_0x425f56,_0x2e7560,_0x108e78);})['then'](function(_0xf4cf9c){if(_0xf4cf9c){logger[_0xc6d4('0xb')](_0xc6d4('0x52'),_0xf4cf9c['id']);switch(_0x4d981f[_0xc6d4('0x38')]){case _0xc6d4('0x53'):logger[_0xc6d4('0xb')](_0xc6d4('0x64'),_0xc6d4('0x54'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x55'),_0x4d981f[_0xc6d4('0x18')],_0x40556d['id'],_0xf4cf9c['id']),'method':_0xc6d4('0xf')});case _0xc6d4('0x56'):logger['info'](_0xc6d4('0x64'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xc6d4('0xd')](_0xc6d4('0x58'),_0x41f4a5[_0xc6d4('0x44')]),_0xc6d4('0x65'),{'uri':util[_0xc6d4('0xd')](_0xc6d4('0x59'),_0x4d981f[_0xc6d4('0x18')][_0xc6d4('0x5a')]('/api/v2',''),_0xf4cf9c['id'])});break;default:logger[_0xc6d4('0x5c')](_0xc6d4('0x64'),_0xc6d4('0x5d'));}}})[_0xc6d4('0x5e')](function(_0x16c130){logger['error'](_0xc6d4('0x66'),util[_0xc6d4('0x67')](_0x16c130,{'showHidden':!![],'depth':null}));});};exports[_0xc6d4('0x68')]=function(_0x19df25,_0x5c3831,_0x50f238,_0x2763c5,_0x3fc476,_0x5c7838){var _0x3427cb,_0x3b3f4d;_0x5c7838[_0xc6d4('0x18')]=intUtil[_0xc6d4('0x45')](_0x5c7838[_0xc6d4('0x18')]);_0x5c7838[_0xc6d4('0x46')]=intUtil[_0xc6d4('0x45')](_0x5c7838['serverUrl']);if(_0x3fc476&&_0x3fc476['monitor_format']){logger['info']('['+_0x5c3831[_0xc6d4('0x69')][_0xc6d4('0x6a')]()+']',_0xc6d4('0x49'));_0x5c3831[_0xc6d4('0x4a')]=util[_0xc6d4('0xd')](_0xc6d4('0x4b'),_0x5c7838['serverUrl'],_0x5c3831[_0xc6d4('0x4c')],md5(_0x5c3831[_0xc6d4('0x4c')]));}else{_0x5c3831[_0xc6d4('0x4a')]='';}headers['Authorization']=getAuth(_0x5c7838);return getUser(_0x5c7838)[_0xc6d4('0x14')](function(_0x452d53){_0x3427cb=_0x452d53;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x3427cb['id']);return getEndUser(_0x5c7838,_0x5c3831[_0xc6d4('0x4f')],_0x5c3831[_0xc6d4('0x50')]);})[_0xc6d4('0x14')](function(_0x1221bb){_0x3b3f4d=_0x1221bb;logger[_0xc6d4('0xb')](_0xc6d4('0x51'),_0x3b3f4d['id']);return getTicket(_0x5c7838,_0x3427cb,_0x3b3f4d,_0x50f238,_0x5c3831);})[_0xc6d4('0x14')](function(_0x57d1b1){if(_0x57d1b1){logger[_0xc6d4('0xb')]('The\x20Ticket\x20ID\x20is:',_0x57d1b1['id']);}})[_0xc6d4('0x5e')](function(_0x2e5710){logger['error']('['+_0x5c3831[_0xc6d4('0x69')]['toUpperCase']()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0xc6d4('0x67')](_0x2e5710,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff