// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xa85f=['unmanaged','toUpperCase','\x20Error\x20running\x20Zendesk\x20integration','request-promise','util','./util','../../../../config/environment','../../../../config/logger','redis','defaults','localhost','socket.io-emitter','emit','application/json','info','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','merge','Tags','name','Descriptions','getString','Fields','then','ticket','validateEmail','Getting\x20agent\x20with\x20email','%s/search.json','remoteUri','type:user\x20role:agent\x20email:%s','count','find','results','agent','%s/users/me.json','Admin\x20account\x20selected.','user','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','length','end-user','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','Caller\x20-\x20%s','authType','password','%s:%s','token','username','Basic\x20%s','base64','stringify','GET','forEach','type','nameField','customField','toLowerCase','content','toString','string','idField','custom_fields','push','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','monitor_format','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','serverUrl','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','[QUEUE]','%s/channels/voice/agents/%d/tickets/%d/display.json','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','%s/agent/tickets/%s','replace','/api/v2','error','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','inspect','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','Authorization','destcalleridnum','Displaying\x20ticket\x20to\x20agent...','newTab','user:%s','trigger:browser:url','Zendesk\x20account\x20type\x20not\x20recognized','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration'];(function(_0x312176,_0x212f79){var _0x31f1e4=function(_0xa668f6){while(--_0xa668f6){_0x312176['push'](_0x312176['shift']());}};_0x31f1e4(++_0x212f79);}(_0xa85f,0x144));var _0xfa85=function(_0x20633f,_0x1e78ef){_0x20633f=_0x20633f-0x0;var _0x46cc89=_0xa85f[_0x20633f];return _0x46cc89;};'use strict';var _=require('lodash');var rp=require(_0xfa85('0x0'));var md5=require('md5');var util=require(_0xfa85('0x1'));var Redis=require('ioredis');var intUtil=require(_0xfa85('0x2'));var config=require(_0xfa85('0x3'));var logger=require(_0xfa85('0x4'))('zendesk');config[_0xfa85('0x5')]=_[_0xfa85('0x6')](config[_0xfa85('0x5')],{'host':_0xfa85('0x7'),'port':0x18eb});var io=require(_0xfa85('0x8'))(new Redis(config[_0xfa85('0x5')]));function emit(_0x3234dc,_0x5d5e0e,_0x2fc83f){io['to'](_0x3234dc)[_0xfa85('0x9')](_0x5d5e0e,_0x2fc83f);}var headers={'Content-Type':_0xfa85('0xa'),'Accept':_0xfa85('0xa')};function getTicket(_0x23b17b,_0x188934,_0x3dbd72,_0xeac234,_0x42d0a5){logger[_0xfa85('0xb')](_0xfa85('0xc'));return request({'uri':util[_0xfa85('0xd')](_0xfa85('0xe'),_0x23b17b['remoteUri']),'method':_0xfa85('0xf'),'body':{'ticket':_[_0xfa85('0x10')]({'requester_id':_0x3dbd72['id'],'submitter_id':_0x188934?_0x188934['id']:undefined,'assignee_id':_0x188934?_0x188934['id']:undefined,'tags':getTags(_0xeac234[_0xfa85('0x11')],_0xfa85('0x12')),'subject':intUtil['getString'](_0xeac234['Subjects'],_0x42d0a5,'\x20'),'description':intUtil['getString'](_0xeac234[_0xfa85('0x13')],_0x42d0a5,'\x0a'),'comment':{'public':![],'body':intUtil[_0xfa85('0x14')](_0xeac234[_0xfa85('0x13')],_0x42d0a5,'\x0a')}},getCustomFields(_0xeac234[_0xfa85('0x15')],_0x42d0a5))}})[_0xfa85('0x16')](function(_0x59af92){logger[_0xfa85('0xb')]('Ticket\x20created!');return _0x59af92[_0xfa85('0x17')];});}function getUser(_0x48a8c1,_0x143c6e){if(intUtil[_0xfa85('0x18')](_0x143c6e)){logger[_0xfa85('0xb')](_0xfa85('0x19'),_0x143c6e);return request({'uri':util[_0xfa85('0xd')](_0xfa85('0x1a'),_0x48a8c1[_0xfa85('0x1b')]),'qs':{'query':util[_0xfa85('0xd')](_0xfa85('0x1c'),_0x143c6e)}})[_0xfa85('0x16')](function(_0x4b356d){if(_0x4b356d[_0xfa85('0x1d')]){logger[_0xfa85('0xb')]('Agent\x20found!');return _[_0xfa85('0x1e')](_0x4b356d[_0xfa85('0x1f')],{'email':_0x143c6e,'role':_0xfa85('0x20')});}else{logger[_0xfa85('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util['format'](_0xfa85('0x21'),_0x48a8c1[_0xfa85('0x1b')])})[_0xfa85('0x16')](function(_0x47fdc8){logger[_0xfa85('0xb')](_0xfa85('0x22'));return _0x47fdc8[_0xfa85('0x23')];});}});}else{logger[_0xfa85('0xb')](_0xfa85('0x24'));return request({'uri':util[_0xfa85('0xd')](_0xfa85('0x21'),_0x48a8c1[_0xfa85('0x1b')])})[_0xfa85('0x16')](function(_0x31c2a1){logger[_0xfa85('0xb')](_0xfa85('0x22'));return _0x31c2a1['user'];});}}function getEndUser(_0x15ace4,_0x3ba556,_0x4537e8){logger[_0xfa85('0xb')]('Searching\x20enduser\x20with\x20phone',_0x4537e8);return request({'uri':util['format'](_0xfa85('0x1a'),_0x15ace4[_0xfa85('0x1b')]),'qs':{'query':util['format']('type:user\x20role:end-user\x20phone:%s',_0x4537e8)}})['then'](function(_0xc82cb5){var _0x48b908;if(_0xc82cb5[_0xfa85('0x1f')][_0xfa85('0x25')]){_0xc82cb5[_0xfa85('0x1f')]=_['filter'](_0xc82cb5[_0xfa85('0x1f')],{'suspended':![],'role':_0xfa85('0x26')});if(_0xc82cb5['results'][_0xfa85('0x25')]){_0x48b908=_[_0xfa85('0x27')](_0xc82cb5[_0xfa85('0x1f')]);}}if(_0x48b908){logger[_0xfa85('0xb')](_0xfa85('0x28'));return _0x48b908;}else{logger[_0xfa85('0xb')](_0xfa85('0x29'));return request({'uri':util[_0xfa85('0xd')]('%s/users.json',_0x15ace4[_0xfa85('0x1b')]),'method':_0xfa85('0xf'),'body':{'user':{'role':_0xfa85('0x26'),'name':util[_0xfa85('0xd')](_0xfa85('0x2a'),_0x3ba556||_0x4537e8),'phone':_0x4537e8}}})[_0xfa85('0x16')](function(_0x2a2066){logger[_0xfa85('0xb')]('Enduser\x20created.');return _0x2a2066['user'];});}});}function getAuth(_0x5d9ca8){var _0x42408f;if(_0x5d9ca8[_0xfa85('0x2b')]===_0xfa85('0x2c')){_0x42408f=util['format'](_0xfa85('0x2d'),_0x5d9ca8['username'],_0x5d9ca8[_0xfa85('0x2c')]);}else if(_0x5d9ca8[_0xfa85('0x2b')]===_0xfa85('0x2e')){_0x42408f=util[_0xfa85('0xd')]('%s/token:%s',_0x5d9ca8[_0xfa85('0x2f')],_0x5d9ca8[_0xfa85('0x2e')]);}return util['format'](_0xfa85('0x30'),new Buffer(_0x42408f)['toString'](_0xfa85('0x31')));}function request(_0x3171fe){logger['debug']('[HTTP]',JSON[_0xfa85('0x32')](_0x3171fe));return rp(_[_0xfa85('0x6')](_0x3171fe,{'method':_0xfa85('0x33'),'headers':headers,'json':!![]}));}function getTags(_0xb6f903,_0x4eac4c){var _0x32c747=[];if(_0xb6f903&&_0xb6f903[_0xfa85('0x25')]>0x0){_0x32c747=_['map'](_0xb6f903,_0x4eac4c);}return _0x32c747;}function getCustomFields(_0x12e64f,_0x5a7885){var _0x4bf0d5=[];var _0xa6fadd={'custom_fields':[]};if(_0x12e64f[_0xfa85('0x25')]>0x0){_[_0xfa85('0x34')](_0x12e64f,function(_0x2ebf91){if(_0x2ebf91[_0xfa85('0x35')]==='string'&&_0x2ebf91[_0xfa85('0x36')]&&!_0x2ebf91[_0xfa85('0x37')]){_0xa6fadd[_0x2ebf91[_0xfa85('0x36')][_0xfa85('0x38')]()]=_0x2ebf91[_0xfa85('0x39')][_0xfa85('0x3a')]();}else if(_0x2ebf91[_0xfa85('0x35')]===_0xfa85('0x3b')&&_0x2ebf91[_0xfa85('0x3c')]&&_0x2ebf91[_0xfa85('0x37')]){_0xa6fadd[_0xfa85('0x3d')][_0xfa85('0x3e')]({'id':_0x2ebf91[_0xfa85('0x3c')],'value':_0x2ebf91[_0xfa85('0x39')][_0xfa85('0x3a')]()});}else if(_0x2ebf91['type']===_0xfa85('0x3f')&&_0x2ebf91[_0xfa85('0x40')]&&_0x2ebf91[_0xfa85('0x3c')]&&_0x2ebf91[_0xfa85('0x37')]){_0x5a7885[_0x2ebf91[_0xfa85('0x40')]]&&_0xa6fadd[_0xfa85('0x3d')][_0xfa85('0x3e')]({'id':_0x2ebf91[_0xfa85('0x3c')],'value':_0x5a7885[_0x2ebf91['variableName']]['toString']()});}else if(_0x2ebf91[_0xfa85('0x35')]===_0xfa85('0x41')&&_0x2ebf91[_0xfa85('0x42')]&&_0x2ebf91[_0xfa85('0x42')][_0xfa85('0x12')]&&_0x2ebf91['idField']&&_0x2ebf91[_0xfa85('0x37')]){_0x5a7885[_0x2ebf91[_0xfa85('0x42')]['name'][_0xfa85('0x38')]()]&&_0xa6fadd['custom_fields'][_0xfa85('0x3e')]({'id':_0x2ebf91[_0xfa85('0x3c')],'value':_0x5a7885[_0x2ebf91[_0xfa85('0x42')]['name'][_0xfa85('0x38')]()]['toString']()});}});}return _0xa6fadd;}exports[_0xfa85('0x43')]=function(_0x2ded55,_0x5d049c,_0x376250,_0x987830,_0x46e990,_0x20f40d){var _0x7fd8ec,_0x3f5f79;_0x20f40d[_0xfa85('0x1b')]=intUtil['stripTrailingSlash'](_0x20f40d['remoteUri']);_0x20f40d['serverUrl']=intUtil[_0xfa85('0x44')](_0x20f40d['serverUrl']);if(_0x46e990&&_0x46e990[_0xfa85('0x45')]){logger[_0xfa85('0xb')]('[QUEUE]','Recording\x20is\x20enabled!');_0x5d049c[_0xfa85('0x46')]=util['format'](_0xfa85('0x47'),_0x20f40d[_0xfa85('0x48')],_0x5d049c[_0xfa85('0x49')],md5(_0x5d049c[_0xfa85('0x49')]));}else{_0x5d049c[_0xfa85('0x46')]='';}headers['Authorization']=getAuth(_0x20f40d);return getUser(_0x20f40d,_0x987830[_0xfa85('0x4a')])[_0xfa85('0x16')](function(_0x28939d){_0x7fd8ec=_0x28939d;logger[_0xfa85('0xb')](_0xfa85('0x4b'),_0x7fd8ec['id']);return getEndUser(_0x20f40d,_0x5d049c[_0xfa85('0x4c')],_0x5d049c[_0xfa85('0x4d')]);})[_0xfa85('0x16')](function(_0x23c7e5){_0x3f5f79=_0x23c7e5;logger[_0xfa85('0xb')](_0xfa85('0x4e'),_0x3f5f79['id']);return getTicket(_0x20f40d,_0x7fd8ec,_0x3f5f79,_0x376250,_0x5d049c);})[_0xfa85('0x16')](function(_0x51130f){if(_0x51130f){logger[_0xfa85('0xb')](_0xfa85('0x4f'),_0x51130f['id']);switch(_0x20f40d[_0xfa85('0x35')]){case _0xfa85('0x50'):logger[_0xfa85('0xb')](_0xfa85('0x51'),'Displaying\x20ticket\x20to\x20agent...');return request({'uri':util[_0xfa85('0xd')](_0xfa85('0x52'),_0x20f40d['remoteUri'],_0x7fd8ec['id'],_0x51130f['id']),'method':'POST'});case'newTab':logger[_0xfa85('0xb')](_0xfa85('0x51'),_0xfa85('0x53'));emit(util['format']('user:%s',_0x987830['name']),'trigger:browser:url',{'uri':util['format'](_0xfa85('0x54'),_0x20f40d['remoteUri'][_0xfa85('0x55')](_0xfa85('0x56'),''),_0x51130f['id'])});break;default:logger[_0xfa85('0x57')](_0xfa85('0x51'),'Zendesk\x20account\x20type\x20not\x20recognized');}}})[_0xfa85('0x58')](function(_0x27f239){logger[_0xfa85('0x57')](_0xfa85('0x59'),util[_0xfa85('0x5a')](_0x27f239,{'showHidden':!![],'depth':null}));});};exports[_0xfa85('0x5b')]=function(_0x324e5b,_0x128cad,_0x45d586,_0x295f2a,_0x1a5688,_0x39bfc0,_0x534800){var _0x399393,_0x2dc23d;_0x39bfc0[_0xfa85('0x1b')]=intUtil[_0xfa85('0x44')](_0x39bfc0[_0xfa85('0x1b')]);_0x39bfc0['serverUrl']=intUtil[_0xfa85('0x44')](_0x39bfc0[_0xfa85('0x48')]);if(_0x534800&&_0x534800[_0xfa85('0x5c')]&&_0x534800['recordingFormat']!==_0xfa85('0x5d')){logger['info'](_0xfa85('0x5e'),_0xfa85('0x5f'));_0x128cad[_0xfa85('0x46')]=util[_0xfa85('0xd')](_0xfa85('0x47'),_0x39bfc0[_0xfa85('0x48')],_0x128cad[_0xfa85('0x49')],md5(_0x128cad[_0xfa85('0x49')]));}headers[_0xfa85('0x60')]=getAuth(_0x39bfc0);return getUser(_0x39bfc0,_0x295f2a[_0xfa85('0x4a')])[_0xfa85('0x16')](function(_0xe6fdd6){_0x399393=_0xe6fdd6;logger[_0xfa85('0xb')](_0xfa85('0x4b'),_0x399393['id']);return getEndUser(_0x39bfc0,_0x128cad['destcalleridname'],_0x128cad[_0xfa85('0x61')]);})['then'](function(_0x5b093e){_0x2dc23d=_0x5b093e;logger[_0xfa85('0xb')](_0xfa85('0x4e'),_0x2dc23d['id']);return getTicket(_0x39bfc0,_0x399393,_0x2dc23d,_0x45d586,_0x128cad);})[_0xfa85('0x16')](function(_0x34d730){if(_0x34d730){logger[_0xfa85('0xb')](_0xfa85('0x4f'),_0x34d730['id']);switch(_0x39bfc0[_0xfa85('0x35')]){case'integrationTab':logger[_0xfa85('0xb')](_0xfa85('0x5e'),_0xfa85('0x62'));return request({'uri':util[_0xfa85('0xd')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x39bfc0[_0xfa85('0x1b')],_0x399393['id'],_0x34d730['id']),'method':_0xfa85('0xf')});case _0xfa85('0x63'):logger[_0xfa85('0xb')](_0xfa85('0x5e'),_0xfa85('0x53'));emit(util[_0xfa85('0xd')](_0xfa85('0x64'),_0x295f2a[_0xfa85('0x12')]),_0xfa85('0x65'),{'uri':util['format']('%s/agent/tickets/%s',_0x39bfc0[_0xfa85('0x1b')][_0xfa85('0x55')](_0xfa85('0x56'),''),_0x34d730['id'])});break;default:logger[_0xfa85('0x57')]('[OUTBOUND]',_0xfa85('0x66'));}}})[_0xfa85('0x58')](function(_0x529705){logger[_0xfa85('0x57')](_0xfa85('0x67'),util['inspect'](_0x529705,{'showHidden':!![],'depth':null}));});};exports[_0xfa85('0x68')]=function(_0x58a7d1,_0x2b3d40,_0x25f66c,_0x273e4a,_0x4a450c,_0x10bf34){var _0x200f56,_0x31865c;_0x10bf34[_0xfa85('0x1b')]=intUtil[_0xfa85('0x44')](_0x10bf34[_0xfa85('0x1b')]);_0x10bf34[_0xfa85('0x48')]=intUtil['stripTrailingSlash'](_0x10bf34[_0xfa85('0x48')]);if(_0x4a450c&&_0x4a450c['monitor_format']){logger[_0xfa85('0xb')]('['+_0x2b3d40['lastevent'][_0xfa85('0x69')]()+']',_0xfa85('0x5f'));_0x2b3d40[_0xfa85('0x46')]=util[_0xfa85('0xd')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x10bf34[_0xfa85('0x48')],_0x2b3d40[_0xfa85('0x49')],md5(_0x2b3d40[_0xfa85('0x49')]));}else{_0x2b3d40[_0xfa85('0x46')]='';}headers[_0xfa85('0x60')]=getAuth(_0x10bf34);return getUser(_0x10bf34)['then'](function(_0x20c220){_0x200f56=_0x20c220;logger[_0xfa85('0xb')]('The\x20User\x20ID\x20is:',_0x200f56['id']);return getEndUser(_0x10bf34,_0x2b3d40[_0xfa85('0x4c')],_0x2b3d40['calleridnum']);})[_0xfa85('0x16')](function(_0xd567cd){_0x31865c=_0xd567cd;logger[_0xfa85('0xb')]('The\x20Enduser\x20ID\x20is:',_0x31865c['id']);return getTicket(_0x10bf34,_0x200f56,_0x31865c,_0x25f66c,_0x2b3d40);})[_0xfa85('0x16')](function(_0x211ac6){if(_0x211ac6){logger[_0xfa85('0xb')](_0xfa85('0x4f'),_0x211ac6['id']);}})[_0xfa85('0x58')](function(_0x5076e3){logger[_0xfa85('0x57')]('['+_0x2b3d40['lastevent'][_0xfa85('0x69')]()+']'+_0xfa85('0x6a'),util[_0xfa85('0x5a')](_0x5076e3,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x6d4c=['./util','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','info','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','Tags','getString','Subjects','Descriptions','then','ticket','validateEmail','Getting\x20agent\x20with\x20email','remoteUri','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','results','agent','Admin\x20account\x20selected.','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user','Searching\x20enduser\x20with\x20phone','%s/search.json','length','filter','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','end-user','Enduser\x20created.','authType','password','token','%s/token:%s','username','Basic\x20%s','base64','debug','[HTTP]','stringify','map','picklist','type','nameField','customField','toLowerCase','includes','string','idField','push','toString','variableName','custom_fields','Variable','name','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','email','destcalleridname','destcalleridnum','[OUTBOUND]','trigger:browser:url','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','unmanaged','lastevent','toUpperCase','request-promise','md5','util','ioredis'];(function(_0x7ceeac,_0x1c9973){var _0x330ac0=function(_0x54e645){while(--_0x54e645){_0x7ceeac['push'](_0x7ceeac['shift']());}};_0x330ac0(++_0x1c9973);}(_0x6d4c,0x1a8));var _0xc6d4=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x6d4c[_0x3dd15e];return _0x231fd0;};'use strict';var _=require('lodash');var rp=require(_0xc6d4('0x0'));var md5=require(_0xc6d4('0x1'));var util=require(_0xc6d4('0x2'));var Redis=require(_0xc6d4('0x3'));var intUtil=require(_0xc6d4('0x4'));var config=require('../../../../config/environment');var logger=require(_0xc6d4('0x5'))(_0xc6d4('0x6'));config[_0xc6d4('0x7')]=_[_0xc6d4('0x8')](config[_0xc6d4('0x7')],{'host':_0xc6d4('0x9'),'port':0x18eb});var io=require(_0xc6d4('0xa'))(new Redis(config[_0xc6d4('0x7')]));function emit(_0x41d457,_0xe327e9,_0x418022){io['to'](_0x41d457)['emit'](_0xe327e9,_0x418022);}var headers={'Content-Type':'application/json','Accept':'application/json'};function getTicket(_0x50c588,_0x5b7f85,_0x5d174c,_0x204acb,_0x2fa2e0){logger[_0xc6d4('0xb')](_0xc6d4('0xc'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0xe'),_0x50c588['remoteUri']),'method':_0xc6d4('0xf'),'body':{'ticket':_['merge']({'requester_id':_0x5d174c['id'],'submitter_id':_0x5b7f85?_0x5b7f85['id']:undefined,'assignee_id':_0x5b7f85?_0x5b7f85['id']:undefined,'tags':getTags(_0x204acb[_0xc6d4('0x10')],'name'),'subject':intUtil[_0xc6d4('0x11')](_0x204acb[_0xc6d4('0x12')],_0x2fa2e0,'\x20'),'description':intUtil[_0xc6d4('0x11')](_0x204acb[_0xc6d4('0x13')],_0x2fa2e0,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x204acb[_0xc6d4('0x13')],_0x2fa2e0,'\x0a')}},getCustomFields(_0x204acb['Fields'],_0x2fa2e0))}})[_0xc6d4('0x14')](function(_0x59c798){logger[_0xc6d4('0xb')]('Ticket\x20created!');return _0x59c798[_0xc6d4('0x15')];});}function getUser(_0x313ac1,_0x1ae2a6){if(intUtil[_0xc6d4('0x16')](_0x1ae2a6)){logger[_0xc6d4('0xb')](_0xc6d4('0x17'),_0x1ae2a6);return request({'uri':util[_0xc6d4('0xd')]('%s/search.json',_0x313ac1[_0xc6d4('0x18')]),'qs':{'query':util[_0xc6d4('0xd')](_0xc6d4('0x19'),_0x1ae2a6)}})['then'](function(_0x273f8b){if(_0x273f8b[_0xc6d4('0x1a')]){logger[_0xc6d4('0xb')](_0xc6d4('0x1b'));return _[_0xc6d4('0x1c')](_0x273f8b[_0xc6d4('0x1d')],{'email':_0x1ae2a6,'role':_0xc6d4('0x1e')});}else{logger[_0xc6d4('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xc6d4('0xd')]('%s/users/me.json',_0x313ac1['remoteUri'])})[_0xc6d4('0x14')](function(_0x52619f){logger[_0xc6d4('0xb')](_0xc6d4('0x1f'));return _0x52619f['user'];});}});}else{logger[_0xc6d4('0xb')](_0xc6d4('0x20'));return request({'uri':util['format'](_0xc6d4('0x21'),_0x313ac1[_0xc6d4('0x18')])})['then'](function(_0x27c9ec){logger[_0xc6d4('0xb')](_0xc6d4('0x1f'));return _0x27c9ec[_0xc6d4('0x22')];});}}function getEndUser(_0x105949,_0x5eb2d8,_0xad9a3f){logger['info'](_0xc6d4('0x23'),_0xad9a3f);return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x24'),_0x105949[_0xc6d4('0x18')]),'qs':{'query':util[_0xc6d4('0xd')]('type:user\x20role:end-user\x20phone:%s',_0xad9a3f)}})[_0xc6d4('0x14')](function(_0x5ea640){var _0x209c67;if(_0x5ea640[_0xc6d4('0x1d')][_0xc6d4('0x25')]){_0x5ea640[_0xc6d4('0x1d')]=_[_0xc6d4('0x26')](_0x5ea640[_0xc6d4('0x1d')],{'suspended':![],'role':'end-user'});if(_0x5ea640[_0xc6d4('0x1d')][_0xc6d4('0x25')]){_0x209c67=_[_0xc6d4('0x27')](_0x5ea640[_0xc6d4('0x1d')]);}}if(_0x209c67){logger[_0xc6d4('0xb')](_0xc6d4('0x28'));return _0x209c67;}else{logger['info'](_0xc6d4('0x29'));return request({'uri':util[_0xc6d4('0xd')]('%s/users.json',_0x105949[_0xc6d4('0x18')]),'method':_0xc6d4('0xf'),'body':{'user':{'role':_0xc6d4('0x2a'),'name':util[_0xc6d4('0xd')]('Caller\x20-\x20%s',_0x5eb2d8||_0xad9a3f),'phone':_0xad9a3f}}})[_0xc6d4('0x14')](function(_0x5a265d){logger[_0xc6d4('0xb')](_0xc6d4('0x2b'));return _0x5a265d['user'];});}});}function getAuth(_0x3cef98){var _0x3d46b5;if(_0x3cef98[_0xc6d4('0x2c')]===_0xc6d4('0x2d')){_0x3d46b5=util[_0xc6d4('0xd')]('%s:%s',_0x3cef98['username'],_0x3cef98[_0xc6d4('0x2d')]);}else if(_0x3cef98[_0xc6d4('0x2c')]===_0xc6d4('0x2e')){_0x3d46b5=util[_0xc6d4('0xd')](_0xc6d4('0x2f'),_0x3cef98[_0xc6d4('0x30')],_0x3cef98[_0xc6d4('0x2e')]);}return util['format'](_0xc6d4('0x31'),new Buffer(_0x3d46b5)['toString'](_0xc6d4('0x32')));}function request(_0x1278de){logger[_0xc6d4('0x33')](_0xc6d4('0x34'),JSON[_0xc6d4('0x35')](_0x1278de));return rp(_[_0xc6d4('0x8')](_0x1278de,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x4c9b8d,_0x5b60fe){var _0x41923b=[];if(_0x4c9b8d&&_0x4c9b8d[_0xc6d4('0x25')]>0x0){_0x41923b=_[_0xc6d4('0x36')](_0x4c9b8d,_0x5b60fe);}return _0x41923b;}function getCustomFields(_0x15e194,_0x1011ac){var _0x298dbc=[];var _0x4762e0={'custom_fields':[]};if(_0x15e194['length']>0x0){_['forEach'](_0x15e194,function(_0x12ef96){if(_['includes'](['string',_0xc6d4('0x37')],_0x12ef96[_0xc6d4('0x38')])&&_0x12ef96[_0xc6d4('0x39')]&&!_0x12ef96[_0xc6d4('0x3a')]){_0x4762e0[_0x12ef96[_0xc6d4('0x39')][_0xc6d4('0x3b')]()]=_0x12ef96['content']['toString']();}else if(_[_0xc6d4('0x3c')]([_0xc6d4('0x3d'),'picklist'],_0x12ef96[_0xc6d4('0x38')])&&_0x12ef96[_0xc6d4('0x3e')]&&_0x12ef96['customField']){_0x4762e0['custom_fields'][_0xc6d4('0x3f')]({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x12ef96['content'][_0xc6d4('0x40')]()});}else if(_0x12ef96[_0xc6d4('0x38')]==='variable'&&_0x12ef96[_0xc6d4('0x41')]&&_0x12ef96[_0xc6d4('0x3e')]&&_0x12ef96[_0xc6d4('0x3a')]){_0x1011ac[_0x12ef96[_0xc6d4('0x41')]]&&_0x4762e0[_0xc6d4('0x42')][_0xc6d4('0x3f')]({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x1011ac[_0x12ef96[_0xc6d4('0x41')]][_0xc6d4('0x40')]()});}else if(_0x12ef96[_0xc6d4('0x38')]==='customVariable'&&_0x12ef96[_0xc6d4('0x43')]&&_0x12ef96[_0xc6d4('0x43')][_0xc6d4('0x44')]&&_0x12ef96['idField']&&_0x12ef96[_0xc6d4('0x3a')]){_0x1011ac[_0x12ef96['Variable'][_0xc6d4('0x44')][_0xc6d4('0x3b')]()]&&_0x4762e0[_0xc6d4('0x42')]['push']({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x1011ac[_0x12ef96[_0xc6d4('0x43')][_0xc6d4('0x44')]['toLowerCase']()][_0xc6d4('0x40')]()});}});}return _0x4762e0;}exports['queue']=function(_0x14b9a6,_0x21d111,_0x5bdeec,_0x4838cc,_0x2629c4,_0x54f6f4){var _0x35efa5,_0x5b50c2;_0x54f6f4[_0xc6d4('0x18')]=intUtil['stripTrailingSlash'](_0x54f6f4[_0xc6d4('0x18')]);_0x54f6f4['serverUrl']=intUtil[_0xc6d4('0x45')](_0x54f6f4[_0xc6d4('0x46')]);if(_0x2629c4&&_0x2629c4[_0xc6d4('0x47')]){logger[_0xc6d4('0xb')](_0xc6d4('0x48'),_0xc6d4('0x49'));_0x21d111[_0xc6d4('0x4a')]=util['format'](_0xc6d4('0x4b'),_0x54f6f4[_0xc6d4('0x46')],_0x21d111[_0xc6d4('0x4c')],md5(_0x21d111[_0xc6d4('0x4c')]));}else{_0x21d111['recordingURL']='';}headers[_0xc6d4('0x4d')]=getAuth(_0x54f6f4);return getUser(_0x54f6f4,_0x4838cc['email'])[_0xc6d4('0x14')](function(_0x51f0dd){_0x35efa5=_0x51f0dd;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x35efa5['id']);return getEndUser(_0x54f6f4,_0x21d111[_0xc6d4('0x4f')],_0x21d111[_0xc6d4('0x50')]);})[_0xc6d4('0x14')](function(_0x5c0777){_0x5b50c2=_0x5c0777;logger[_0xc6d4('0xb')](_0xc6d4('0x51'),_0x5b50c2['id']);return getTicket(_0x54f6f4,_0x35efa5,_0x5b50c2,_0x5bdeec,_0x21d111);})[_0xc6d4('0x14')](function(_0x5fb36b){if(_0x5fb36b){logger[_0xc6d4('0xb')](_0xc6d4('0x52'),_0x5fb36b['id']);switch(_0x54f6f4['type']){case _0xc6d4('0x53'):logger['info'](_0xc6d4('0x48'),_0xc6d4('0x54'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x55'),_0x54f6f4['remoteUri'],_0x35efa5['id'],_0x5fb36b['id']),'method':_0xc6d4('0xf')});case _0xc6d4('0x56'):logger['info'](_0xc6d4('0x48'),_0xc6d4('0x57'));emit(util['format'](_0xc6d4('0x58'),_0x4838cc[_0xc6d4('0x44')]),'trigger:browser:url',{'uri':util['format'](_0xc6d4('0x59'),_0x54f6f4['remoteUri'][_0xc6d4('0x5a')](_0xc6d4('0x5b'),''),_0x5fb36b['id'])});break;default:logger[_0xc6d4('0x5c')](_0xc6d4('0x48'),_0xc6d4('0x5d'));}}})[_0xc6d4('0x5e')](function(_0xf0259f){logger['error'](_0xc6d4('0x5f'),util['inspect'](_0xf0259f,{'showHidden':!![],'depth':null}));});};exports[_0xc6d4('0x60')]=function(_0x258279,_0x108e78,_0x2e7560,_0x41f4a5,_0xb90d17,_0x4d981f,_0x476e2b){var _0x40556d,_0x425f56;_0x4d981f[_0xc6d4('0x18')]=intUtil[_0xc6d4('0x45')](_0x4d981f[_0xc6d4('0x18')]);_0x4d981f[_0xc6d4('0x46')]=intUtil['stripTrailingSlash'](_0x4d981f[_0xc6d4('0x46')]);if(_0x476e2b&&_0x476e2b['recordingFormat']&&_0x476e2b['recordingFormat']!=='none'){logger[_0xc6d4('0xb')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x108e78[_0xc6d4('0x4a')]=util[_0xc6d4('0xd')](_0xc6d4('0x4b'),_0x4d981f['serverUrl'],_0x108e78[_0xc6d4('0x4c')],md5(_0x108e78['uniqueid']));}headers[_0xc6d4('0x4d')]=getAuth(_0x4d981f);return getUser(_0x4d981f,_0x41f4a5[_0xc6d4('0x61')])['then'](function(_0x459687){_0x40556d=_0x459687;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x40556d['id']);return getEndUser(_0x4d981f,_0x108e78[_0xc6d4('0x62')],_0x108e78[_0xc6d4('0x63')]);})['then'](function(_0x1b3803){_0x425f56=_0x1b3803;logger['info'](_0xc6d4('0x51'),_0x425f56['id']);return getTicket(_0x4d981f,_0x40556d,_0x425f56,_0x2e7560,_0x108e78);})['then'](function(_0xf4cf9c){if(_0xf4cf9c){logger[_0xc6d4('0xb')](_0xc6d4('0x52'),_0xf4cf9c['id']);switch(_0x4d981f[_0xc6d4('0x38')]){case _0xc6d4('0x53'):logger[_0xc6d4('0xb')](_0xc6d4('0x64'),_0xc6d4('0x54'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x55'),_0x4d981f[_0xc6d4('0x18')],_0x40556d['id'],_0xf4cf9c['id']),'method':_0xc6d4('0xf')});case _0xc6d4('0x56'):logger['info'](_0xc6d4('0x64'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xc6d4('0xd')](_0xc6d4('0x58'),_0x41f4a5[_0xc6d4('0x44')]),_0xc6d4('0x65'),{'uri':util[_0xc6d4('0xd')](_0xc6d4('0x59'),_0x4d981f[_0xc6d4('0x18')][_0xc6d4('0x5a')]('/api/v2',''),_0xf4cf9c['id'])});break;default:logger[_0xc6d4('0x5c')](_0xc6d4('0x64'),_0xc6d4('0x5d'));}}})[_0xc6d4('0x5e')](function(_0x16c130){logger['error'](_0xc6d4('0x66'),util[_0xc6d4('0x67')](_0x16c130,{'showHidden':!![],'depth':null}));});};exports[_0xc6d4('0x68')]=function(_0x19df25,_0x5c3831,_0x50f238,_0x2763c5,_0x3fc476,_0x5c7838){var _0x3427cb,_0x3b3f4d;_0x5c7838[_0xc6d4('0x18')]=intUtil[_0xc6d4('0x45')](_0x5c7838[_0xc6d4('0x18')]);_0x5c7838[_0xc6d4('0x46')]=intUtil[_0xc6d4('0x45')](_0x5c7838['serverUrl']);if(_0x3fc476&&_0x3fc476['monitor_format']){logger['info']('['+_0x5c3831[_0xc6d4('0x69')][_0xc6d4('0x6a')]()+']',_0xc6d4('0x49'));_0x5c3831[_0xc6d4('0x4a')]=util[_0xc6d4('0xd')](_0xc6d4('0x4b'),_0x5c7838['serverUrl'],_0x5c3831[_0xc6d4('0x4c')],md5(_0x5c3831[_0xc6d4('0x4c')]));}else{_0x5c3831[_0xc6d4('0x4a')]='';}headers['Authorization']=getAuth(_0x5c7838);return getUser(_0x5c7838)[_0xc6d4('0x14')](function(_0x452d53){_0x3427cb=_0x452d53;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x3427cb['id']);return getEndUser(_0x5c7838,_0x5c3831[_0xc6d4('0x4f')],_0x5c3831[_0xc6d4('0x50')]);})[_0xc6d4('0x14')](function(_0x1221bb){_0x3b3f4d=_0x1221bb;logger[_0xc6d4('0xb')](_0xc6d4('0x51'),_0x3b3f4d['id']);return getTicket(_0x5c7838,_0x3427cb,_0x3b3f4d,_0x50f238,_0x5c3831);})[_0xc6d4('0x14')](function(_0x57d1b1){if(_0x57d1b1){logger[_0xc6d4('0xb')]('The\x20Ticket\x20ID\x20is:',_0x57d1b1['id']);}})[_0xc6d4('0x5e')](function(_0x2e5710){logger['error']('['+_0x5c3831[_0xc6d4('0x69')]['toUpperCase']()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0xc6d4('0x67')](_0x2e5710,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff