// * treaties. The SOFTWARE PRODUCT is licensed, not sold. *
// * *
// *************************************************************************
-var _0xf118=['integrationTab','[QUEUE]','Displaying\x20ticket\x20to\x20agent...','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','trigger:browser:url','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','inspect','outbound','recordingFormat','none','[OUTBOUND]','Recording\x20is\x20enabled!','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','Authorization','%s/channels/voice/agents/%d/tickets/%d/display.json','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','unmanaged','lastevent','toUpperCase','lodash','md5','util','ioredis','./util','../../../../config/environment','zendesk','redis','socket.io-emitter','application/json','info','Creating\x20new\x20ticket...','%s/tickets.json','remoteUri','Tags','name','getString','Descriptions','Fields','then','ticket','validateEmail','Getting\x20agent\x20with\x20email','format','%s/search.json','count','Agent\x20found!','find','results','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','Admin\x20account\x20selected.','user','Searching\x20enduser\x20with\x20phone','type:user\x20role:end-user\x20phone:%s','end-user','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','%s/users.json','POST','authType','password','%s:%s','token','%s/token:%s','username','Basic\x20%s','toString','base64','[HTTP]','stringify','GET','length','map','forEach','string','type','nameField','customField','toLowerCase','picklist','push','idField','variable','variableName','customVariable','Variable','queue','stripTrailingSlash','serverUrl','monitor_format','recordingURL','uniqueid','email','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:'];(function(_0x4145ce,_0x3956f0){var _0x2d7580=function(_0x4fc0dc){while(--_0x4fc0dc){_0x4145ce['push'](_0x4145ce['shift']());}};_0x2d7580(++_0x3956f0);}(_0xf118,0x155));var _0x8f11=function(_0x5538d5,_0x190032){_0x5538d5=_0x5538d5-0x0;var _0x323b1a=_0xf118[_0x5538d5];return _0x323b1a;};'use strict';var _=require(_0x8f11('0x0'));var rp=require('request-promise');var md5=require(_0x8f11('0x1'));var util=require(_0x8f11('0x2'));var Redis=require(_0x8f11('0x3'));var intUtil=require(_0x8f11('0x4'));var config=require(_0x8f11('0x5'));var logger=require('../../../../config/logger')(_0x8f11('0x6'));config[_0x8f11('0x7')]=_['defaults'](config[_0x8f11('0x7')],{'host':'localhost','port':0x18eb});var io=require(_0x8f11('0x8'))(new Redis(config[_0x8f11('0x7')]));function emit(_0x3a7262,_0x29922c,_0x325342){io['to'](_0x3a7262)['emit'](_0x29922c,_0x325342);}var headers={'Content-Type':_0x8f11('0x9'),'Accept':_0x8f11('0x9')};function getTicket(_0x5d7ca3,_0x39bc58,_0x4f1187,_0x2085b4,_0x28c6d6){logger[_0x8f11('0xa')](_0x8f11('0xb'));return request({'uri':util['format'](_0x8f11('0xc'),_0x5d7ca3[_0x8f11('0xd')]),'method':'POST','body':{'ticket':_['merge']({'requester_id':_0x4f1187['id'],'submitter_id':_0x39bc58?_0x39bc58['id']:undefined,'assignee_id':_0x39bc58?_0x39bc58['id']:undefined,'tags':getTags(_0x2085b4[_0x8f11('0xe')],_0x8f11('0xf')),'subject':intUtil[_0x8f11('0x10')](_0x2085b4['Subjects'],_0x28c6d6,'\x20'),'description':intUtil[_0x8f11('0x10')](_0x2085b4[_0x8f11('0x11')],_0x28c6d6,'\x0a'),'comment':{'public':![],'body':intUtil[_0x8f11('0x10')](_0x2085b4[_0x8f11('0x11')],_0x28c6d6,'\x0a')}},getCustomFields(_0x2085b4[_0x8f11('0x12')],_0x28c6d6))}})[_0x8f11('0x13')](function(_0x2666cb){logger[_0x8f11('0xa')]('Ticket\x20created!');return _0x2666cb[_0x8f11('0x14')];});}function getUser(_0x10ffd5,_0x56c1b0){if(intUtil[_0x8f11('0x15')](_0x56c1b0)){logger[_0x8f11('0xa')](_0x8f11('0x16'),_0x56c1b0);return request({'uri':util[_0x8f11('0x17')](_0x8f11('0x18'),_0x10ffd5[_0x8f11('0xd')]),'qs':{'query':util[_0x8f11('0x17')]('type:user\x20role:agent\x20email:%s',_0x56c1b0)}})[_0x8f11('0x13')](function(_0x121b96){if(_0x121b96[_0x8f11('0x19')]){logger[_0x8f11('0xa')](_0x8f11('0x1a'));return _[_0x8f11('0x1b')](_0x121b96[_0x8f11('0x1c')],{'email':_0x56c1b0,'role':'agent'});}else{logger[_0x8f11('0xa')](_0x8f11('0x1d'));return request({'uri':util['format'](_0x8f11('0x1e'),_0x10ffd5[_0x8f11('0xd')])})[_0x8f11('0x13')](function(_0x41e1a0){logger[_0x8f11('0xa')](_0x8f11('0x1f'));return _0x41e1a0[_0x8f11('0x20')];});}});}else{logger[_0x8f11('0xa')](_0x8f11('0x1d'));return request({'uri':util[_0x8f11('0x17')](_0x8f11('0x1e'),_0x10ffd5[_0x8f11('0xd')])})['then'](function(_0x395ab3){logger[_0x8f11('0xa')](_0x8f11('0x1f'));return _0x395ab3['user'];});}}function getEndUser(_0x297bb0,_0x9f5cad,_0x5cc422){logger[_0x8f11('0xa')](_0x8f11('0x21'),_0x5cc422);return request({'uri':util['format'](_0x8f11('0x18'),_0x297bb0[_0x8f11('0xd')]),'qs':{'query':util[_0x8f11('0x17')](_0x8f11('0x22'),_0x5cc422)}})[_0x8f11('0x13')](function(_0x25fe3d){var _0x13fb5c;if(_0x25fe3d[_0x8f11('0x1c')]['length']){_0x25fe3d[_0x8f11('0x1c')]=_['filter'](_0x25fe3d[_0x8f11('0x1c')],{'suspended':![],'role':_0x8f11('0x23')});if(_0x25fe3d['results']['length']){_0x13fb5c=_['first'](_0x25fe3d[_0x8f11('0x1c')]);}}if(_0x13fb5c){logger[_0x8f11('0xa')](_0x8f11('0x24'));return _0x13fb5c;}else{logger[_0x8f11('0xa')](_0x8f11('0x25'));return request({'uri':util[_0x8f11('0x17')](_0x8f11('0x26'),_0x297bb0[_0x8f11('0xd')]),'method':_0x8f11('0x27'),'body':{'user':{'role':'end-user','name':util[_0x8f11('0x17')]('Caller\x20-\x20%s',_0x9f5cad||_0x5cc422),'phone':_0x5cc422}}})[_0x8f11('0x13')](function(_0x53e34c){logger[_0x8f11('0xa')]('Enduser\x20created.');return _0x53e34c['user'];});}});}function getAuth(_0xba04b3){var _0x2cb1c9;if(_0xba04b3[_0x8f11('0x28')]===_0x8f11('0x29')){_0x2cb1c9=util[_0x8f11('0x17')](_0x8f11('0x2a'),_0xba04b3['username'],_0xba04b3[_0x8f11('0x29')]);}else if(_0xba04b3[_0x8f11('0x28')]===_0x8f11('0x2b')){_0x2cb1c9=util[_0x8f11('0x17')](_0x8f11('0x2c'),_0xba04b3[_0x8f11('0x2d')],_0xba04b3['token']);}return util[_0x8f11('0x17')](_0x8f11('0x2e'),new Buffer(_0x2cb1c9)[_0x8f11('0x2f')](_0x8f11('0x30')));}function request(_0x4ecdce){logger['debug'](_0x8f11('0x31'),JSON[_0x8f11('0x32')](_0x4ecdce));return rp(_['defaults'](_0x4ecdce,{'method':_0x8f11('0x33'),'headers':headers,'json':!![]}));}function getTags(_0x1ace5e,_0x3b91d5){var _0x53893e=[];if(_0x1ace5e&&_0x1ace5e[_0x8f11('0x34')]>0x0){_0x53893e=_[_0x8f11('0x35')](_0x1ace5e,_0x3b91d5);}return _0x53893e;}function getCustomFields(_0x5874bf,_0x28e5f4){var _0xe1b2c0=[];var _0x5381f4={'custom_fields':[]};if(_0x5874bf[_0x8f11('0x34')]>0x0){_[_0x8f11('0x36')](_0x5874bf,function(_0x7d80f3){if(_['includes']([_0x8f11('0x37'),'picklist'],_0x7d80f3[_0x8f11('0x38')])&&_0x7d80f3[_0x8f11('0x39')]&&!_0x7d80f3[_0x8f11('0x3a')]){_0x5381f4[_0x7d80f3[_0x8f11('0x39')][_0x8f11('0x3b')]()]=_0x7d80f3['content'][_0x8f11('0x2f')]();}else if(_['includes']([_0x8f11('0x37'),_0x8f11('0x3c')],_0x7d80f3[_0x8f11('0x38')])&&_0x7d80f3['idField']&&_0x7d80f3[_0x8f11('0x3a')]){_0x5381f4['custom_fields'][_0x8f11('0x3d')]({'id':_0x7d80f3[_0x8f11('0x3e')],'value':_0x7d80f3['content'][_0x8f11('0x2f')]()});}else if(_0x7d80f3[_0x8f11('0x38')]===_0x8f11('0x3f')&&_0x7d80f3[_0x8f11('0x40')]&&_0x7d80f3[_0x8f11('0x3e')]&&_0x7d80f3[_0x8f11('0x3a')]){_0x28e5f4[_0x7d80f3[_0x8f11('0x40')]]&&_0x5381f4['custom_fields'][_0x8f11('0x3d')]({'id':_0x7d80f3[_0x8f11('0x3e')],'value':_0x28e5f4[_0x7d80f3[_0x8f11('0x40')]][_0x8f11('0x2f')]()});}else if(_0x7d80f3[_0x8f11('0x38')]===_0x8f11('0x41')&&_0x7d80f3[_0x8f11('0x42')]&&_0x7d80f3[_0x8f11('0x42')]['name']&&_0x7d80f3[_0x8f11('0x3e')]&&_0x7d80f3['customField']){_0x28e5f4[_0x7d80f3[_0x8f11('0x42')][_0x8f11('0xf')][_0x8f11('0x3b')]()]&&_0x5381f4['custom_fields'][_0x8f11('0x3d')]({'id':_0x7d80f3[_0x8f11('0x3e')],'value':_0x28e5f4[_0x7d80f3[_0x8f11('0x42')]['name'][_0x8f11('0x3b')]()][_0x8f11('0x2f')]()});}});}return _0x5381f4;}exports[_0x8f11('0x43')]=function(_0x528b15,_0x466ec6,_0x3be31e,_0x393095,_0x29183f,_0x538ca9){var _0x4df791,_0x22f3e3;_0x538ca9[_0x8f11('0xd')]=intUtil[_0x8f11('0x44')](_0x538ca9[_0x8f11('0xd')]);_0x538ca9[_0x8f11('0x45')]=intUtil['stripTrailingSlash'](_0x538ca9[_0x8f11('0x45')]);if(_0x29183f&&_0x29183f[_0x8f11('0x46')]){logger[_0x8f11('0xa')]('[QUEUE]','Recording\x20is\x20enabled!');_0x466ec6[_0x8f11('0x47')]=util['format']('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x538ca9[_0x8f11('0x45')],_0x466ec6[_0x8f11('0x48')],md5(_0x466ec6[_0x8f11('0x48')]));}else{_0x466ec6[_0x8f11('0x47')]='';}headers['Authorization']=getAuth(_0x538ca9);return getUser(_0x538ca9,_0x393095[_0x8f11('0x49')])[_0x8f11('0x13')](function(_0x4a67e8){_0x4df791=_0x4a67e8;logger[_0x8f11('0xa')](_0x8f11('0x4a'),_0x4df791['id']);return getEndUser(_0x538ca9,_0x466ec6[_0x8f11('0x4b')],_0x466ec6[_0x8f11('0x4c')]);})['then'](function(_0x5a6f54){_0x22f3e3=_0x5a6f54;logger[_0x8f11('0xa')](_0x8f11('0x4d'),_0x22f3e3['id']);return getTicket(_0x538ca9,_0x4df791,_0x22f3e3,_0x3be31e,_0x466ec6);})[_0x8f11('0x13')](function(_0x49b9d9){if(_0x49b9d9){logger[_0x8f11('0xa')](_0x8f11('0x4e'),_0x49b9d9['id']);switch(_0x538ca9[_0x8f11('0x38')]){case _0x8f11('0x4f'):logger[_0x8f11('0xa')](_0x8f11('0x50'),_0x8f11('0x51'));return request({'uri':util[_0x8f11('0x17')]('%s/channels/voice/agents/%d/tickets/%d/display.json',_0x538ca9[_0x8f11('0xd')],_0x4df791['id'],_0x49b9d9['id']),'method':_0x8f11('0x27')});case _0x8f11('0x52'):logger['info'](_0x8f11('0x50'),_0x8f11('0x53'));emit(util[_0x8f11('0x17')](_0x8f11('0x54'),_0x393095[_0x8f11('0xf')]),_0x8f11('0x55'),{'uri':util[_0x8f11('0x17')](_0x8f11('0x56'),_0x538ca9[_0x8f11('0xd')][_0x8f11('0x57')](_0x8f11('0x58'),''),_0x49b9d9['id'])});break;default:logger[_0x8f11('0x59')](_0x8f11('0x50'),_0x8f11('0x5a'));}}})[_0x8f11('0x5b')](function(_0x13c932){logger[_0x8f11('0x59')]('[QUEUE]\x20Error\x20running\x20Zendesk\x20integration',util[_0x8f11('0x5c')](_0x13c932,{'showHidden':!![],'depth':null}));});};exports[_0x8f11('0x5d')]=function(_0x544765,_0x4dca46,_0xfb5cbd,_0x4472c5,_0x15d629,_0x195f9b,_0x348833){var _0x47c3a0,_0x573aac;_0x195f9b[_0x8f11('0xd')]=intUtil[_0x8f11('0x44')](_0x195f9b[_0x8f11('0xd')]);_0x195f9b[_0x8f11('0x45')]=intUtil['stripTrailingSlash'](_0x195f9b[_0x8f11('0x45')]);if(_0x348833&&_0x348833[_0x8f11('0x5e')]&&_0x348833[_0x8f11('0x5e')]!==_0x8f11('0x5f')){logger['info'](_0x8f11('0x60'),_0x8f11('0x61'));_0x4dca46['recordingURL']=util[_0x8f11('0x17')](_0x8f11('0x62'),_0x195f9b[_0x8f11('0x45')],_0x4dca46[_0x8f11('0x48')],md5(_0x4dca46[_0x8f11('0x48')]));}headers[_0x8f11('0x63')]=getAuth(_0x195f9b);return getUser(_0x195f9b,_0x4472c5[_0x8f11('0x49')])[_0x8f11('0x13')](function(_0x3d911f){_0x47c3a0=_0x3d911f;logger[_0x8f11('0xa')](_0x8f11('0x4a'),_0x47c3a0['id']);return getEndUser(_0x195f9b,_0x4dca46['destcalleridname'],_0x4dca46['destcalleridnum']);})[_0x8f11('0x13')](function(_0x1485c0){_0x573aac=_0x1485c0;logger[_0x8f11('0xa')](_0x8f11('0x4d'),_0x573aac['id']);return getTicket(_0x195f9b,_0x47c3a0,_0x573aac,_0xfb5cbd,_0x4dca46);})[_0x8f11('0x13')](function(_0xd7e379){if(_0xd7e379){logger[_0x8f11('0xa')](_0x8f11('0x4e'),_0xd7e379['id']);switch(_0x195f9b['type']){case'integrationTab':logger[_0x8f11('0xa')](_0x8f11('0x60'),_0x8f11('0x51'));return request({'uri':util['format'](_0x8f11('0x64'),_0x195f9b[_0x8f11('0xd')],_0x47c3a0['id'],_0xd7e379['id']),'method':_0x8f11('0x27')});case'newTab':logger[_0x8f11('0xa')]('[OUTBOUND]',_0x8f11('0x53'));emit(util['format'](_0x8f11('0x54'),_0x4472c5[_0x8f11('0xf')]),_0x8f11('0x55'),{'uri':util[_0x8f11('0x17')]('%s/agent/tickets/%s',_0x195f9b[_0x8f11('0xd')][_0x8f11('0x57')]('/api/v2',''),_0xd7e379['id'])});break;default:logger[_0x8f11('0x59')](_0x8f11('0x60'),_0x8f11('0x5a'));}}})['catch'](function(_0x19449e){logger[_0x8f11('0x59')](_0x8f11('0x65'),util[_0x8f11('0x5c')](_0x19449e,{'showHidden':!![],'depth':null}));});};exports[_0x8f11('0x66')]=function(_0x1b5235,_0x3ec4a9,_0x190ad2,_0x4e23de,_0x1729aa,_0x12953a){var _0x2d8b97,_0x263b40;_0x12953a[_0x8f11('0xd')]=intUtil[_0x8f11('0x44')](_0x12953a[_0x8f11('0xd')]);_0x12953a[_0x8f11('0x45')]=intUtil[_0x8f11('0x44')](_0x12953a['serverUrl']);if(_0x1729aa&&_0x1729aa[_0x8f11('0x46')]){logger[_0x8f11('0xa')]('['+_0x3ec4a9[_0x8f11('0x67')][_0x8f11('0x68')]()+']','Recording\x20is\x20enabled!');_0x3ec4a9[_0x8f11('0x47')]=util[_0x8f11('0x17')]('%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s',_0x12953a[_0x8f11('0x45')],_0x3ec4a9[_0x8f11('0x48')],md5(_0x3ec4a9['uniqueid']));}else{_0x3ec4a9[_0x8f11('0x47')]='';}headers[_0x8f11('0x63')]=getAuth(_0x12953a);return getUser(_0x12953a)['then'](function(_0xd89819){_0x2d8b97=_0xd89819;logger['info'](_0x8f11('0x4a'),_0x2d8b97['id']);return getEndUser(_0x12953a,_0x3ec4a9['calleridname'],_0x3ec4a9['calleridnum']);})[_0x8f11('0x13')](function(_0x3c0833){_0x263b40=_0x3c0833;logger[_0x8f11('0xa')](_0x8f11('0x4d'),_0x263b40['id']);return getTicket(_0x12953a,_0x2d8b97,_0x263b40,_0x190ad2,_0x3ec4a9);})[_0x8f11('0x13')](function(_0x327556){if(_0x327556){logger[_0x8f11('0xa')](_0x8f11('0x4e'),_0x327556['id']);}})[_0x8f11('0x5b')](function(_0x1baf3a){logger[_0x8f11('0x59')]('['+_0x3ec4a9['lastevent']['toUpperCase']()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0x8f11('0x5c')](_0x1baf3a,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
+var _0x6d4c=['./util','../../../../config/logger','zendesk','redis','defaults','localhost','socket.io-emitter','info','Creating\x20new\x20ticket...','format','%s/tickets.json','POST','Tags','getString','Subjects','Descriptions','then','ticket','validateEmail','Getting\x20agent\x20with\x20email','remoteUri','type:user\x20role:agent\x20email:%s','count','Agent\x20found!','find','results','agent','Admin\x20account\x20selected.','Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!','%s/users/me.json','user','Searching\x20enduser\x20with\x20phone','%s/search.json','length','filter','first','Enduser\x20found!','Enduser\x20not\x20found,\x20creating\x20a\x20new\x20enduser!','end-user','Enduser\x20created.','authType','password','token','%s/token:%s','username','Basic\x20%s','base64','debug','[HTTP]','stringify','map','picklist','type','nameField','customField','toLowerCase','includes','string','idField','push','toString','variableName','custom_fields','Variable','name','stripTrailingSlash','serverUrl','monitor_format','[QUEUE]','Recording\x20is\x20enabled!','recordingURL','%s/api/voice/recordings/%s/downloads?type=uniqueid&token=%s','uniqueid','Authorization','The\x20User\x20ID\x20is:','calleridname','calleridnum','The\x20Enduser\x20ID\x20is:','The\x20Ticket\x20ID\x20is:','integrationTab','Displaying\x20ticket\x20to\x20agent...','%s/channels/voice/agents/%d/tickets/%d/display.json','newTab','Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...','user:%s','%s/agent/tickets/%s','replace','/api/v2','error','Zendesk\x20account\x20type\x20not\x20recognized','catch','[QUEUE]\x20Error\x20running\x20Zendesk\x20integration','outbound','email','destcalleridname','destcalleridnum','[OUTBOUND]','trigger:browser:url','[OUTBOUND]\x20Error\x20running\x20Zendesk\x20integration','inspect','unmanaged','lastevent','toUpperCase','request-promise','md5','util','ioredis'];(function(_0x7ceeac,_0x1c9973){var _0x330ac0=function(_0x54e645){while(--_0x54e645){_0x7ceeac['push'](_0x7ceeac['shift']());}};_0x330ac0(++_0x1c9973);}(_0x6d4c,0x1a8));var _0xc6d4=function(_0x3dd15e,_0x1f0015){_0x3dd15e=_0x3dd15e-0x0;var _0x231fd0=_0x6d4c[_0x3dd15e];return _0x231fd0;};'use strict';var _=require('lodash');var rp=require(_0xc6d4('0x0'));var md5=require(_0xc6d4('0x1'));var util=require(_0xc6d4('0x2'));var Redis=require(_0xc6d4('0x3'));var intUtil=require(_0xc6d4('0x4'));var config=require('../../../../config/environment');var logger=require(_0xc6d4('0x5'))(_0xc6d4('0x6'));config[_0xc6d4('0x7')]=_[_0xc6d4('0x8')](config[_0xc6d4('0x7')],{'host':_0xc6d4('0x9'),'port':0x18eb});var io=require(_0xc6d4('0xa'))(new Redis(config[_0xc6d4('0x7')]));function emit(_0x41d457,_0xe327e9,_0x418022){io['to'](_0x41d457)['emit'](_0xe327e9,_0x418022);}var headers={'Content-Type':'application/json','Accept':'application/json'};function getTicket(_0x50c588,_0x5b7f85,_0x5d174c,_0x204acb,_0x2fa2e0){logger[_0xc6d4('0xb')](_0xc6d4('0xc'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0xe'),_0x50c588['remoteUri']),'method':_0xc6d4('0xf'),'body':{'ticket':_['merge']({'requester_id':_0x5d174c['id'],'submitter_id':_0x5b7f85?_0x5b7f85['id']:undefined,'assignee_id':_0x5b7f85?_0x5b7f85['id']:undefined,'tags':getTags(_0x204acb[_0xc6d4('0x10')],'name'),'subject':intUtil[_0xc6d4('0x11')](_0x204acb[_0xc6d4('0x12')],_0x2fa2e0,'\x20'),'description':intUtil[_0xc6d4('0x11')](_0x204acb[_0xc6d4('0x13')],_0x2fa2e0,'\x0a'),'comment':{'public':![],'body':intUtil['getString'](_0x204acb[_0xc6d4('0x13')],_0x2fa2e0,'\x0a')}},getCustomFields(_0x204acb['Fields'],_0x2fa2e0))}})[_0xc6d4('0x14')](function(_0x59c798){logger[_0xc6d4('0xb')]('Ticket\x20created!');return _0x59c798[_0xc6d4('0x15')];});}function getUser(_0x313ac1,_0x1ae2a6){if(intUtil[_0xc6d4('0x16')](_0x1ae2a6)){logger[_0xc6d4('0xb')](_0xc6d4('0x17'),_0x1ae2a6);return request({'uri':util[_0xc6d4('0xd')]('%s/search.json',_0x313ac1[_0xc6d4('0x18')]),'qs':{'query':util[_0xc6d4('0xd')](_0xc6d4('0x19'),_0x1ae2a6)}})['then'](function(_0x273f8b){if(_0x273f8b[_0xc6d4('0x1a')]){logger[_0xc6d4('0xb')](_0xc6d4('0x1b'));return _[_0xc6d4('0x1c')](_0x273f8b[_0xc6d4('0x1d')],{'email':_0x1ae2a6,'role':_0xc6d4('0x1e')});}else{logger[_0xc6d4('0xb')]('Agent\x20not\x20found,\x20using\x20the\x20admin\x20account!');return request({'uri':util[_0xc6d4('0xd')]('%s/users/me.json',_0x313ac1['remoteUri'])})[_0xc6d4('0x14')](function(_0x52619f){logger[_0xc6d4('0xb')](_0xc6d4('0x1f'));return _0x52619f['user'];});}});}else{logger[_0xc6d4('0xb')](_0xc6d4('0x20'));return request({'uri':util['format'](_0xc6d4('0x21'),_0x313ac1[_0xc6d4('0x18')])})['then'](function(_0x27c9ec){logger[_0xc6d4('0xb')](_0xc6d4('0x1f'));return _0x27c9ec[_0xc6d4('0x22')];});}}function getEndUser(_0x105949,_0x5eb2d8,_0xad9a3f){logger['info'](_0xc6d4('0x23'),_0xad9a3f);return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x24'),_0x105949[_0xc6d4('0x18')]),'qs':{'query':util[_0xc6d4('0xd')]('type:user\x20role:end-user\x20phone:%s',_0xad9a3f)}})[_0xc6d4('0x14')](function(_0x5ea640){var _0x209c67;if(_0x5ea640[_0xc6d4('0x1d')][_0xc6d4('0x25')]){_0x5ea640[_0xc6d4('0x1d')]=_[_0xc6d4('0x26')](_0x5ea640[_0xc6d4('0x1d')],{'suspended':![],'role':'end-user'});if(_0x5ea640[_0xc6d4('0x1d')][_0xc6d4('0x25')]){_0x209c67=_[_0xc6d4('0x27')](_0x5ea640[_0xc6d4('0x1d')]);}}if(_0x209c67){logger[_0xc6d4('0xb')](_0xc6d4('0x28'));return _0x209c67;}else{logger['info'](_0xc6d4('0x29'));return request({'uri':util[_0xc6d4('0xd')]('%s/users.json',_0x105949[_0xc6d4('0x18')]),'method':_0xc6d4('0xf'),'body':{'user':{'role':_0xc6d4('0x2a'),'name':util[_0xc6d4('0xd')]('Caller\x20-\x20%s',_0x5eb2d8||_0xad9a3f),'phone':_0xad9a3f}}})[_0xc6d4('0x14')](function(_0x5a265d){logger[_0xc6d4('0xb')](_0xc6d4('0x2b'));return _0x5a265d['user'];});}});}function getAuth(_0x3cef98){var _0x3d46b5;if(_0x3cef98[_0xc6d4('0x2c')]===_0xc6d4('0x2d')){_0x3d46b5=util[_0xc6d4('0xd')]('%s:%s',_0x3cef98['username'],_0x3cef98[_0xc6d4('0x2d')]);}else if(_0x3cef98[_0xc6d4('0x2c')]===_0xc6d4('0x2e')){_0x3d46b5=util[_0xc6d4('0xd')](_0xc6d4('0x2f'),_0x3cef98[_0xc6d4('0x30')],_0x3cef98[_0xc6d4('0x2e')]);}return util['format'](_0xc6d4('0x31'),new Buffer(_0x3d46b5)['toString'](_0xc6d4('0x32')));}function request(_0x1278de){logger[_0xc6d4('0x33')](_0xc6d4('0x34'),JSON[_0xc6d4('0x35')](_0x1278de));return rp(_[_0xc6d4('0x8')](_0x1278de,{'method':'GET','headers':headers,'json':!![]}));}function getTags(_0x4c9b8d,_0x5b60fe){var _0x41923b=[];if(_0x4c9b8d&&_0x4c9b8d[_0xc6d4('0x25')]>0x0){_0x41923b=_[_0xc6d4('0x36')](_0x4c9b8d,_0x5b60fe);}return _0x41923b;}function getCustomFields(_0x15e194,_0x1011ac){var _0x298dbc=[];var _0x4762e0={'custom_fields':[]};if(_0x15e194['length']>0x0){_['forEach'](_0x15e194,function(_0x12ef96){if(_['includes'](['string',_0xc6d4('0x37')],_0x12ef96[_0xc6d4('0x38')])&&_0x12ef96[_0xc6d4('0x39')]&&!_0x12ef96[_0xc6d4('0x3a')]){_0x4762e0[_0x12ef96[_0xc6d4('0x39')][_0xc6d4('0x3b')]()]=_0x12ef96['content']['toString']();}else if(_[_0xc6d4('0x3c')]([_0xc6d4('0x3d'),'picklist'],_0x12ef96[_0xc6d4('0x38')])&&_0x12ef96[_0xc6d4('0x3e')]&&_0x12ef96['customField']){_0x4762e0['custom_fields'][_0xc6d4('0x3f')]({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x12ef96['content'][_0xc6d4('0x40')]()});}else if(_0x12ef96[_0xc6d4('0x38')]==='variable'&&_0x12ef96[_0xc6d4('0x41')]&&_0x12ef96[_0xc6d4('0x3e')]&&_0x12ef96[_0xc6d4('0x3a')]){_0x1011ac[_0x12ef96[_0xc6d4('0x41')]]&&_0x4762e0[_0xc6d4('0x42')][_0xc6d4('0x3f')]({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x1011ac[_0x12ef96[_0xc6d4('0x41')]][_0xc6d4('0x40')]()});}else if(_0x12ef96[_0xc6d4('0x38')]==='customVariable'&&_0x12ef96[_0xc6d4('0x43')]&&_0x12ef96[_0xc6d4('0x43')][_0xc6d4('0x44')]&&_0x12ef96['idField']&&_0x12ef96[_0xc6d4('0x3a')]){_0x1011ac[_0x12ef96['Variable'][_0xc6d4('0x44')][_0xc6d4('0x3b')]()]&&_0x4762e0[_0xc6d4('0x42')]['push']({'id':_0x12ef96[_0xc6d4('0x3e')],'value':_0x1011ac[_0x12ef96[_0xc6d4('0x43')][_0xc6d4('0x44')]['toLowerCase']()][_0xc6d4('0x40')]()});}});}return _0x4762e0;}exports['queue']=function(_0x14b9a6,_0x21d111,_0x5bdeec,_0x4838cc,_0x2629c4,_0x54f6f4){var _0x35efa5,_0x5b50c2;_0x54f6f4[_0xc6d4('0x18')]=intUtil['stripTrailingSlash'](_0x54f6f4[_0xc6d4('0x18')]);_0x54f6f4['serverUrl']=intUtil[_0xc6d4('0x45')](_0x54f6f4[_0xc6d4('0x46')]);if(_0x2629c4&&_0x2629c4[_0xc6d4('0x47')]){logger[_0xc6d4('0xb')](_0xc6d4('0x48'),_0xc6d4('0x49'));_0x21d111[_0xc6d4('0x4a')]=util['format'](_0xc6d4('0x4b'),_0x54f6f4[_0xc6d4('0x46')],_0x21d111[_0xc6d4('0x4c')],md5(_0x21d111[_0xc6d4('0x4c')]));}else{_0x21d111['recordingURL']='';}headers[_0xc6d4('0x4d')]=getAuth(_0x54f6f4);return getUser(_0x54f6f4,_0x4838cc['email'])[_0xc6d4('0x14')](function(_0x51f0dd){_0x35efa5=_0x51f0dd;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x35efa5['id']);return getEndUser(_0x54f6f4,_0x21d111[_0xc6d4('0x4f')],_0x21d111[_0xc6d4('0x50')]);})[_0xc6d4('0x14')](function(_0x5c0777){_0x5b50c2=_0x5c0777;logger[_0xc6d4('0xb')](_0xc6d4('0x51'),_0x5b50c2['id']);return getTicket(_0x54f6f4,_0x35efa5,_0x5b50c2,_0x5bdeec,_0x21d111);})[_0xc6d4('0x14')](function(_0x5fb36b){if(_0x5fb36b){logger[_0xc6d4('0xb')](_0xc6d4('0x52'),_0x5fb36b['id']);switch(_0x54f6f4['type']){case _0xc6d4('0x53'):logger['info'](_0xc6d4('0x48'),_0xc6d4('0x54'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x55'),_0x54f6f4['remoteUri'],_0x35efa5['id'],_0x5fb36b['id']),'method':_0xc6d4('0xf')});case _0xc6d4('0x56'):logger['info'](_0xc6d4('0x48'),_0xc6d4('0x57'));emit(util['format'](_0xc6d4('0x58'),_0x4838cc[_0xc6d4('0x44')]),'trigger:browser:url',{'uri':util['format'](_0xc6d4('0x59'),_0x54f6f4['remoteUri'][_0xc6d4('0x5a')](_0xc6d4('0x5b'),''),_0x5fb36b['id'])});break;default:logger[_0xc6d4('0x5c')](_0xc6d4('0x48'),_0xc6d4('0x5d'));}}})[_0xc6d4('0x5e')](function(_0xf0259f){logger['error'](_0xc6d4('0x5f'),util['inspect'](_0xf0259f,{'showHidden':!![],'depth':null}));});};exports[_0xc6d4('0x60')]=function(_0x258279,_0x108e78,_0x2e7560,_0x41f4a5,_0xb90d17,_0x4d981f,_0x476e2b){var _0x40556d,_0x425f56;_0x4d981f[_0xc6d4('0x18')]=intUtil[_0xc6d4('0x45')](_0x4d981f[_0xc6d4('0x18')]);_0x4d981f[_0xc6d4('0x46')]=intUtil['stripTrailingSlash'](_0x4d981f[_0xc6d4('0x46')]);if(_0x476e2b&&_0x476e2b['recordingFormat']&&_0x476e2b['recordingFormat']!=='none'){logger[_0xc6d4('0xb')]('[OUTBOUND]','Recording\x20is\x20enabled!');_0x108e78[_0xc6d4('0x4a')]=util[_0xc6d4('0xd')](_0xc6d4('0x4b'),_0x4d981f['serverUrl'],_0x108e78[_0xc6d4('0x4c')],md5(_0x108e78['uniqueid']));}headers[_0xc6d4('0x4d')]=getAuth(_0x4d981f);return getUser(_0x4d981f,_0x41f4a5[_0xc6d4('0x61')])['then'](function(_0x459687){_0x40556d=_0x459687;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x40556d['id']);return getEndUser(_0x4d981f,_0x108e78[_0xc6d4('0x62')],_0x108e78[_0xc6d4('0x63')]);})['then'](function(_0x1b3803){_0x425f56=_0x1b3803;logger['info'](_0xc6d4('0x51'),_0x425f56['id']);return getTicket(_0x4d981f,_0x40556d,_0x425f56,_0x2e7560,_0x108e78);})['then'](function(_0xf4cf9c){if(_0xf4cf9c){logger[_0xc6d4('0xb')](_0xc6d4('0x52'),_0xf4cf9c['id']);switch(_0x4d981f[_0xc6d4('0x38')]){case _0xc6d4('0x53'):logger[_0xc6d4('0xb')](_0xc6d4('0x64'),_0xc6d4('0x54'));return request({'uri':util[_0xc6d4('0xd')](_0xc6d4('0x55'),_0x4d981f[_0xc6d4('0x18')],_0x40556d['id'],_0xf4cf9c['id']),'method':_0xc6d4('0xf')});case _0xc6d4('0x56'):logger['info'](_0xc6d4('0x64'),'Displaying\x20ticket\x20to\x20agent\x20in\x20a\x20new\x20tab...');emit(util[_0xc6d4('0xd')](_0xc6d4('0x58'),_0x41f4a5[_0xc6d4('0x44')]),_0xc6d4('0x65'),{'uri':util[_0xc6d4('0xd')](_0xc6d4('0x59'),_0x4d981f[_0xc6d4('0x18')][_0xc6d4('0x5a')]('/api/v2',''),_0xf4cf9c['id'])});break;default:logger[_0xc6d4('0x5c')](_0xc6d4('0x64'),_0xc6d4('0x5d'));}}})[_0xc6d4('0x5e')](function(_0x16c130){logger['error'](_0xc6d4('0x66'),util[_0xc6d4('0x67')](_0x16c130,{'showHidden':!![],'depth':null}));});};exports[_0xc6d4('0x68')]=function(_0x19df25,_0x5c3831,_0x50f238,_0x2763c5,_0x3fc476,_0x5c7838){var _0x3427cb,_0x3b3f4d;_0x5c7838[_0xc6d4('0x18')]=intUtil[_0xc6d4('0x45')](_0x5c7838[_0xc6d4('0x18')]);_0x5c7838[_0xc6d4('0x46')]=intUtil[_0xc6d4('0x45')](_0x5c7838['serverUrl']);if(_0x3fc476&&_0x3fc476['monitor_format']){logger['info']('['+_0x5c3831[_0xc6d4('0x69')][_0xc6d4('0x6a')]()+']',_0xc6d4('0x49'));_0x5c3831[_0xc6d4('0x4a')]=util[_0xc6d4('0xd')](_0xc6d4('0x4b'),_0x5c7838['serverUrl'],_0x5c3831[_0xc6d4('0x4c')],md5(_0x5c3831[_0xc6d4('0x4c')]));}else{_0x5c3831[_0xc6d4('0x4a')]='';}headers['Authorization']=getAuth(_0x5c7838);return getUser(_0x5c7838)[_0xc6d4('0x14')](function(_0x452d53){_0x3427cb=_0x452d53;logger[_0xc6d4('0xb')](_0xc6d4('0x4e'),_0x3427cb['id']);return getEndUser(_0x5c7838,_0x5c3831[_0xc6d4('0x4f')],_0x5c3831[_0xc6d4('0x50')]);})[_0xc6d4('0x14')](function(_0x1221bb){_0x3b3f4d=_0x1221bb;logger[_0xc6d4('0xb')](_0xc6d4('0x51'),_0x3b3f4d['id']);return getTicket(_0x5c7838,_0x3427cb,_0x3b3f4d,_0x50f238,_0x5c3831);})[_0xc6d4('0x14')](function(_0x57d1b1){if(_0x57d1b1){logger[_0xc6d4('0xb')]('The\x20Ticket\x20ID\x20is:',_0x57d1b1['id']);}})[_0xc6d4('0x5e')](function(_0x2e5710){logger['error']('['+_0x5c3831[_0xc6d4('0x69')]['toUpperCase']()+']'+'\x20Error\x20running\x20Zendesk\x20integration',util[_0xc6d4('0x67')](_0x2e5710,{'showHidden':!![],'depth':null}));});};
\ No newline at end of file
git://repos.xcallymotion.com / motion2.git / blobdiff